Unmanned safe deposit box system

Abstract

In order to operate an unmanned safe deposit box system 24 hours a day, there were few companies to which security and safety measures could be outsourced, or none at all, making it difficult to operate an unmanned safe deposit box system 24 hours a day. [Means for solving the problem] The time period during which emergency autophone calls from safe deposit box users are handled is divided into multiple time periods over 24 hours, and the direct number of the autophone is automatically changed so that each time period can be entrusted to a different security company.

Description

[Technical field]

[0001] The present invention relates to a safe deposit box system that can be operated unmanned. In order to operate the safe deposit box system unmanned, the safe deposit box system is monitored by a remote monitoring center. In the present invention, this monitoring center is called a guard center. [Background technology]

[0002] Safe deposit boxes are generally installed in banks and cannot be used outside of bank business hours. On the other hand, it is possible to operate a safe deposit box separately from the bank's business, but a safe deposit box generally requires a person to be alone in an enclosed space to open and close the protective box (a box for storing valuables), and a manager must be present at all times to deal with unforeseen circumstances. However, there is a problem in that if a safe deposit box is operated for longer than the bank's business hours, the labor costs of the manager will increase, which will increase the operating costs of the safe deposit box. [Prior art documents] [Patent documents]

[0003] [Patent Document 1] Tokuhei 6-39854 Summary of the Invention [Problem to be solved by the invention]

[0004] In Patent Document 1, safe deposit boxes that have been installed in banks and the like in the past are provided with a safe deposit box room with limited entry / exit routes, and within that room, a large number of safe deposit box compartments based on individual usage contracts with customers are arranged in layers, and on the front door of each safe deposit box compartment are superimposed a customer lock that can be locked and unlocked with an individual key provided by each customer, and a bank lock that can be locked and unlocked with a key managed by the safe deposit box clerk at the bank. When a customer wants to use a safe deposit box under contract, the customer notifies the bank clerk at the reception desk, and both the bank clerk and the customer go together to the safe deposit box room to first determine the entry / exit routes or the safe deposit box compartment. Previously, a bank employee would have to open the vault entrance door with an authentication card or their own key, enter the room, and then accompany the customer to the safe deposit box where they unlock the bank lock, and then the employee and the customer would unlock the customer lock, requiring extremely cumbersome procedures and cooperative work.However, this system can be implemented in existing safe deposit boxes with inexpensive and simple construction, and is intended to provide a safe deposit box management system that is labor-saving and efficient in managing the bank lock and authenticating entry and exit to the safe deposit box, while also providing complete crime prevention effects, and entry and exit to the safe deposit box is automated.

[0005] However, there was no description of how to deal with the occurrence of an emergency in the private room or with inquiries from users, and bank employees were forced to continue to do the same. Therefore, it was still impossible to use the safe deposit box outside of bank business hours. Recently, there have been proposals for safe deposit box systems that can be operated unmanned without being bound by bank business hours, but there are few or no companies that can outsource security and safety measures to operate 24 hours a day, making it difficult to operate an unmanned safe deposit box 24 hours a day. Therefore, the present invention proposes a safe deposit box system that is unmanned and can be operated 24 hours a day, and can easily be outsourced to an external agency for security and safety measures. [Means for solving the problem]

[0006] Therefore, the present invention, as a first invention, is an unmanned safe deposit box system comprising a safe deposit box having a back yard, a coupon booth, and an entrance, a first guard center, and a second guard center, in which the safe deposit box system comprises a back yard having a protective box stock section, a protective box transport section, a camera image transmission section for transmitting surveillance camera images described below, and an autophone used for direct conversation between external personnel stationed at the guard center and users, and which makes calls to an autophone master unit of the first guard center described below during a first time period and a security camera image transmission section for transmitting security camera images described below during a second time period. Autophone base station and an autophone communication unit configured to make a call to the coupon booth. The coupon booth includes a booth entrance door, a protective box opening / closing unit for opening and closing a protective box transported from a protective box stock unit by a protective box transport unit, and a user. authority A card authentication unit for authenticating the user by card, authority the entrance is adjacent to the coupon booth and includes an entrance having an entrance door; the first guard center includes a first autophone master unit for communicating with users who use the autophone slave units in response to calls from the autophone slave units; and a surveillance camera image receiving unit for receiving surveillance camera images from the camera image transmitting unit; Reception and a surveillance camera image display unit that displays surveillance camera images captured by the surveillance camera, and a second guard center that has a second autophone master unit for communicating with a user who uses the autophone slave unit in response to a call from the autophone slave unit, and a safe deposit box that constitutes the unmanned safe deposit box system.

[0007] As a second invention, based on the first invention, there is provided an unmanned safe deposit box system in which a first autophone master unit at a first guard center is networked so as to be able to converse with the autophone slave units of a first group of customers, and a second autophone master unit at a second guard center is networked so as to be able to converse with the autophone slave units of a second group of customers.

[0008] As a third invention, based on either the first or second invention, there is provided an unmanned safe deposit box system in which, other than the autophone subunits of the safe deposit box, there is no overlap between the autophone subunits of a first customer group and the autophone subunits of a second customer group.

[0009] As a fourth invention, based on any one of the first to third inventions, there is provided an unmanned safe deposit box system, in which the autophone communication unit in the back yard of the safe deposit box has a time zone setting means for setting a first time zone and / or a second time zone.

[0010] As a fifth invention, the present invention provides the first to fourth inventions in which the Autophone handset is installed not only in the coupon booth, but also in the entrance or near the entrance entrance / exit door.

[0011] As a sixth invention, based on any one of the first to fifth inventions, there is provided an unmanned safe deposit box system in which the guard center has an alarm receiving unit which receives an alarm from an alarm issuing unit which will be described later, and the back yard of the safe deposit box has an alarm issuing unit which issues an alarm to the first guard center during both a first time period and a second time period if a user does not exit the coupon booth within a specified time period after entering the coupon booth.

[0012] Furthermore, as an eighth invention,

[0013] A method for operating an autophone communication unit, which is a computer that performs communication functions of an autophone slave for emergency contact provided in a coupon booth of an unmanned safe deposit box that divides a time period into a first guard center and a second guard center and responds to emergency contacts,

[0014] information indicating a first time period during which the first guard center should respond to emergency communications;

[0015] a time zone holding step for holding information indicating a second time zone during which the second guard center should respond to an emergency contact;

[0016] Identification information of the autophone parent unit of the first guard center;

[0017] an autophone parent unit identification information storage step for storing identification information of the autophone parent unit of the second guard center;

[0018] a call command determination step for determining whether or not there is a call command from an autophone handset of the coupon booth;

[0019] a time acquiring step of acquiring a time when the call command is issued if the call command determining step determines that the call command has been issued;

[0020] a time zone determination step of determining whether the time acquired in the time acquisition step is in the first time zone or the second time zone;

[0021] a call processing step of processing a call to the autophone master unit of the guard center that should correspond to the time period determined in the time period determination step, based on identification information of the autophone master unit;

[0022] The present invention provides a method of operating an Autophone communication portion of a computer having:

[0023] As a ninth invention, there is provided an operating method of an autophone communication unit based on the eighth invention, further comprising a time zone setting step for storing information indicating a first time zone and information indicating a second time zone in a time zone storage step. Further, as a tenth aspect of the present invention, there is provided an unmanned safe deposit box identification information storage step for storing unmanned safe deposit box identification information which is identification information of the unmanned safe deposit box based on the eighth and ninth aspects of the present invention,

[0024] The method of operating the Autophone communication unit includes an unattended safe deposit box identification information processing sub-step, in which the call processing step performs call processing including the retained unattended safe deposit box identification information in a communication packet.

[0025] As an eleventh invention, there is provided a method for operating an autophone communication unit, which is a computer that performs the communication function of an autophone slave for emergency contact, provided in a coupon booth of an unmanned safe deposit box, which is divided into a first guard center and a second guard center for responding to emergency contacts by dividing the time period between the first guard center and the second guard center, an entrance which is an intermediate room leading to the coupon booth, and near the entrance entrance door between the outside and the entrance,

[0026] Each of the autophones has autophone handset identification information that identifies whether the autophone handset is a coupon booth autophone handset, an entrance autophone handset, or an entrance entrance door autophone handset,

[0027] information indicating a first time period during which the first guard center should respond to emergency communications;

[0028] a time zone holding step for holding information indicating a second time zone during which the second guard center should respond to an emergency contact;

[0029] Identification information of the autophone parent unit of the first guard center;

[0030] an autophone parent unit identification information storage step for storing identification information of the autophone parent unit of the second guard center;

[0031] a call command determination step for determining whether a call command has been received from any of the autophone slaves;

[0032] a time acquiring step of acquiring a time when the call command is issued if the call command determining step determines that the call command has been issued;

[0033] an autophone handset identification information acquisition step of acquiring autophone handset identification information of the autophone handset that output the call command when the call command determination step determines that a call command has been issued;

[0034] a time zone determination step of determining whether the time acquired in the time acquisition step is in the first time zone or the second time zone;

[0035] a call processing step of processing a call to an autophone master unit of a guard center that corresponds to the time period determined in the time period determination step, using a communication packet including autophone slave unit identification information, based on identification information of the autophone master unit of the guard center that corresponds to the time period determined in the time period determination step;

[0036] The present invention provides a method of operating an Autophone communication portion of a computer having: Further, based on the eleventh aspect of the present invention, the method further comprises an unmanned safe deposit box identification information storage step for storing unmanned safe deposit box identification information which is identification information of the unmanned safe deposit box,

[0037] The method of operating the Autophone communication unit includes an unattended safe deposit box identification information processing sub-step, in which the call processing step performs call processing including the retained unattended safe deposit box identification information in a communication packet. Next, as a thirteenth invention, there is provided an operating program for an autophone communication unit, which is a computer that performs the communication function of an autophone slave for contacting in an emergency, provided in a coupon booth of an unmanned safe deposit box that responds to contacts in an emergency by dividing the time period into a first guard center and a second guard center,

[0038] a time zone holding step for holding information indicating a first time zone during which the first guard center should respond to emergency contacts and information indicating a second time zone during which the second guard center should respond to emergency contacts;

[0039] an autophone parent unit identification information holding step for holding identification information of the autophone parent unit of the first guard center and identification information of the autophone parent unit of the second guard center;

[0040] a call command determination step for determining whether or not there is a call command from an autophone handset of the coupon booth;

[0041] a time acquiring step of acquiring a time when the call command is issued if the call command determining step determines that the call command has been issued;

[0042] a time zone determination step of determining whether the time acquired in the time acquisition step is in the first time zone or the second time zone;

[0043] a call processing step of processing a call to the autophone master unit of the guard center that should correspond to the time period determined in the time period determination step, based on identification information of the autophone master unit;

[0044] The present invention provides a program recorded in an executable manner on an Autophone communication unit, which is a computer having the above-mentioned functions. Furthermore, as a fourteenth invention, based on the thirteenth invention, there is provided a program recorded in an autophone communication unit in a readable and executable manner, the program having a time zone setting step for causing information indicating a first time zone and information indicating a second time zone to be stored in a time zone storage step. And as a fifteenth program, based on the thirteenth and fourteenth inventions,

[0045] An unmanned safe deposit box identification information storage step for storing unmanned safe deposit box identification information which is identification information of an unmanned safe deposit box,

[0046] A program is provided which is readably and executablely recorded on the autophone communication unit described in claim 13 or claim 14, and which has an unmanned safe deposit box identification information processing substep which executes call processing including the unmanned safe deposit box identification information held in the call processing step in a communication packet. Furthermore, as a sixteenth invention,

[0047] A method for operating an autophone communication unit, which is a computer that handles the communication functions of an autophone slave for emergency contact, provided in a coupon booth of an unmanned safe deposit box that divides time periods into a first guard center and a second guard center to handle emergency contact, an entrance that is an intermediate room leading to the coupon booth, and near the entrance door between the outside and the entrance,

[0048] Each of the autophones has autophone handset identification information that identifies whether the autophone handset is a coupon booth autophone handset, an entrance autophone handset, or an entrance entrance door autophone handset,

[0049] information indicating a first time period during which the first guard center should respond to emergency communications;

[0050] a time zone holding step for holding information indicating a second time zone during which the second guard center should respond to an emergency contact;

[0051] Identification information of the autophone parent unit of the first guard center;

[0052] an autophone parent unit identification information storage step for storing identification information of the autophone parent unit of the second guard center;

[0053] a call command determination step for determining whether a call command has been received from any of the autophone slaves;

[0054] a time acquiring step of acquiring a time when the call command is issued if the call command determining step determines that the call command has been issued;

[0055] an autophone handset identification information acquisition step of acquiring autophone handset identification information of the autophone handset that output the call command when the call command determination step determines that a call command has been issued;

[0056] a time zone determination step of determining whether the time acquired in the time acquisition step is in the first time zone or the second time zone;

[0057] a call processing step of processing a call to an autophone master unit of a guard center that corresponds to the time period determined in the time period determination step, using a communication packet including autophone slave unit identification information, based on identification information of the autophone master unit of the guard center that corresponds to the time period determined in the time period determination step;

[0058] The present invention provides a program recorded in an executable manner on an Autophone communication unit, which is a computer having the above-mentioned functions. Furthermore, as a seventeenth invention, based on the sixteenth invention, An unmanned safe deposit box identification information storage step for storing unmanned safe deposit box identification information which is identification information of an unmanned safe deposit box,

[0059] A program is provided which is readably and executablely recorded on the Autophone communication section and has an unmanned safe deposit box identification information processing substep for executing a call process including the unmanned safe deposit box identification information held in the call process step in a communication packet. Effect of the Invention

[0060] The unmanned safe deposit box system of the present invention, which has the above configuration, does not require a resident to be stationed at the safe deposit box for safe deposit box operation, and even if an emergency response system is requested from an external agency in case of an emergency, the workload per agency can be reduced by selecting two or more external agencies for response, which leads to a reduction in the cost of outsourcing security. [Brief description of the drawings]

[0061] [Figure 1] Conceptual diagram showing the overall picture of the present invention [Diagram 2] Overall configuration diagram of the unmanned safe deposit box of the present invention [Diagram 3] FIG. 1 is a schematic diagram of the back yard of a safe deposit box according to the first embodiment of the present invention and a positional relationship with a coupon booth. [Figure 4] A conceptual diagram of the coupon booth of the safe deposit box of the present invention and a diagram showing its positional relationship with the entrance [Diagram 5] Conceptual diagram of the first guard center of the first embodiment (office for duty personnel) [Figure 6] Conceptual diagram of the second guard center of the first embodiment (office for duty personnel) [Figure 7] A diagram showing the correlation between customer groups in the second and third embodiments [Figure 8] Conceptual diagram of the computer used in the present invention [Figure 9] Conceptual diagram of the first guard center of the sixth embodiment (office for duty personnel) [Figure 10] Conceptual diagram of the back yard of the safe deposit box of the sixth embodiment [Figure 11] Image of the guard center of the present invention (office for duty personnel) [Figure 12] Image of the back yard and coupon booth of the safe deposit box of the present invention [Figure 13] Image of the coupon booth at the safe deposit box of the present invention [Figure 14] Processing flow of the autophone communication unit of the present invention [Figure 15] A process flow of the autophone communication unit, including a step of recording time zone information in the autophone communication unit. [Figure 16] The flow of processing by the Autophone communication unit in which the Autophone communication unit calls the unmanned safe deposit box by including the identification information of the unmanned safe deposit box in the call communication packet [Figure 17] The flow of processing by the Autophone communication unit that makes calls using communication packets that include the identification information of the Autophone handset when the Autophone handset is placed inside the entrance and near the entrance entrance / exit door [Figure 18] A process flow of the autophone communication unit in which the autophone communication unit includes the identification information of the unmanned safe deposit box in the communication packet for making a call (the identification information of the autophone handset may also be included in the communication packet). DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENTS

[0062] DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENTS The following describes a mode for carrying out the invention.

[0063] <Prerequisites for the explanation of all embodiments>

[0064] <Fulfillment of the Laws of Nature in All Embodiments of the Present Invention>

[0065] The present invention comprises a safe deposit box and a guard center for the safe deposit box. The safe deposit box is comprised of an entrance, a coupon booth, and a back yard, where an automatic transport system for the safe deposit box and communication-related equipment are located. The guard center is also mainly composed of communication equipment, and the electronic devices, automatic transport devices, and communication equipment provided in the safe deposit box are composed of computers, electronic components, and software. The safe deposit box and the guard center are connected by communication using a network. Other devices such as a card reader, a PIN input unit, and a safe deposit box opening and closing unit also use computers, and various sensors, cameras, and a card reader (the card is preferably electronic) are also used in the present invention. The alarm issuing unit also uses a computer.

[0066] Portions of the present invention that may utilize computers and software include, but are not limited to, the protective box stock section, protective box transport section, camera image transmission section for transmitting security camera images, and autophone communication section in the back yard at the safe deposit box, the booth entrance / exit door, protective box opening / closing section, card authentication section, PIN input section, security camera, and autophone handset at the coupon booth, and the entrance entrance / exit door at the entrance. Also, at the first guard center, the first autophone master unit, security camera image receiving unit, and security camera image display unit. At the second guard center, the second autophone master unit, but are not limited to these.

[0067] The computer configuration can be, for example, as shown in Fig. 8. It is made up of a CPU, non-volatile memory, main memory, a graphics card, an I / O controller, USB, IEEE, etc., which are provided on the motherboard, etc. It is made up of interfaces such as LAN, BIOS, PCI slots, a real-time clock, etc., buses that connect these together, and chipsets (north bridge, south bridge) that connect the buses.

[0068] A "chipset" is a set of large-scale integrated circuits (LSIs) mounted on a computer's motherboard that integrates a communication function between the CPU's external bus and the standard bus that connects memory and peripheral devices, in other words, a bridge function. There are cases where a two-chipset configuration is used, and cases where a single chipset configuration is used. The side closest to the CPU and main memory is called the northbridge, and the side furthest away, which interfaces with the relatively slow external I / O, is called the southbridge.

[0069] The north bridge includes a CPU interface, memory controller, and graphics interface. As integration progresses, most of the functions of a conventional north bridge can be handled by the CPU. The north bridge is connected to the memory slot of the main memory via a memory bus, and to the graphics card slot of the graphics card via a high-speed graphics bus (AGP, PCI Express).

[0070] The south bridge is connected to the PCI interface (PCI slots) via the PCI bus, and is responsible for I / O functions such as the ATA (SATA) interface, USB interface, and Ethernet interface, as well as sound functions. Since incorporating circuits to support PS / 2 ports, floppy disk drives, serial ports, parallel ports, and ISA buses, which do not require or are unable to operate at high speed, would hinder the speed of the chipset itself, it is acceptable to separate these from the south bridge chip and have them handled by a separate LSI called a super I / O chip.

[0071] A "bus" is provided to connect the CPU (MPU) with peripheral devices and various control units. The bus is also connected by the chipset mentioned above. The memory bus used to connect to the main memory may instead adopt a channel structure to increase speed. The bus can be a serial bus or a parallel bus. While a serial bus transfers data one bit at a time, a parallel bus transmits the original data itself or multiple bits extracted from the original data as a single block and transmits it simultaneously over multiple communication paths. A dedicated line for the clock signal is set up in parallel with the data line to synchronize the data demodulation on the receiving side. It is also used as a bus to connect the CPU's front side bus (chipset) to external devices. Types of buses include GPIB, IDE / (parallel)ATA, SCSI, and PCI. Since there is a limit to how fast it can be, the data line can be a serial bus in PCI Express, an improved version of PCI, and Serial ATA, an improved version of Parallel ATA.

[0072] The "CPU" (MPU) reads a sequence of instructions called a program in main memory in order, interprets and executes them, and outputs information consisting of signals to the main memory. The CPU functions as the center of calculations within a computer. The CPU is composed of the CPU core, which is the center of calculations, and its peripheral parts, and includes registers, cache memory, an internal bus that connects the cache memory to the CPU core, a DMA controller, a timer, and an interface with the connection bus to the north bridge. A single CPU (chip) may have multiple CPU cores.

[0073] An example of a "non-volatile memory" (HDD) is a hard disk drive. Its basic structure consists of a magnetic disk, a magnetic head, and an arm on which the magnetic head is mounted. The external interface can be SATA (previously ATA). A high-performance controller, such as SCSI, is used to support communication between hard disk drives. For example, when copying a file to another hard disk drive, the controller can read the sectors and transfer them to the other hard disk drive for writing. At this time, the host CPU's memory is not accessed. Therefore, there is no increase in the CPU load.

[0074] As a non-volatile memory, an SSD made of NAND flash may be used together with an HDD or may replace the HDD.

[0075] Main memory is made up of volatile memory, the most typical of which is DRAM (dynamic RAM).

[0076] The BIOS is used to load the operating system into the main memory when the computer is started up, and to make applications executable. As mentioned above, the BIOS is connected to the south bridge, but it may also be connected to the north bridge.

[0077] I / O controllers are used to connect to external devices. The USB connector is one example. The IEEE1394 connector is the most representative communication standard interface. The PCI slot is an interface for connecting functional circuits to a computer.

[0078] An operating system (OS) is the basic software that runs a computer. It provides an interface for users and application programs, and efficiently manages hardware and other functional parts and resources.

[0079] A device driver is a program for controlling the hardware of various devices attached to a computer so that the device can be used by a user or an application via the operating system. The above-mentioned configuration for using a computer in the present invention may be provided as a control unit that is partly or entirely configured in common with the computer.

[0080] <Terminology used in the present invention>

[0081] "Identification information" refers to symbols, letters, codes, etc. that are used to identify something. However, there may be cases where the identification information itself is the information that is being identified. For example, the identification information that identifies character string record A may be character string record A itself. Therefore, consumer identification information may be simply a symbol, letter, code, or a name, trade name, company name, address, or contact information of a consumer that is identified by the symbol, letter, code, etc.

[0082] The term "association" is used in this specification to mean not only a case where two or more pieces of information are directly associated with each other, but also a case where two or more pieces of information are indirectly associated with each other via one or more other pieces of information. An indirect association is not necessarily limited to an association within one device (a device having a single housing), but also includes a case where the association is made across multiple devices.

[0083] <Embodiment 1 mainly relates to claims 1, 7 to 10, and 13 to 15>

[0084] Hereinafter, an embodiment of the present invention will be described with reference to the drawings. <Overview of embodiment 1>

[0085] This embodiment relates to a system that enables unmanned safe deposit boxes with no resident staff to be monitored by multiple guard centers that in principle belong to different companies in rotation. Since an emergency reporting system is configured to enable the monitoring work to be entrusted to multiple different companies, the monitoring work is not completely dependent on one company, and the contractor for the monitoring work can be replaced relatively flexibly. Therefore, even if the contract with one of the contractor companies ends, the risk of a gap in the unmanned safe deposit box business can be reduced, and the stability of the business can be ensured.

[0086] <Functional configuration of embodiment 1>

[0087] Fig. 1 is a conceptual diagram showing the outline of this embodiment. As shown in this diagram, the unmanned safe deposit box system of this embodiment is composed of an unmanned safe deposit box with no resident staff, and multiple (two or more) guard centers that rush to the scene when an unexpected incident occurs at the unmanned safe deposit box and provide guidance to users when they have questions about how to operate the safe deposit box. In other words, there are a first guard center and a second guard center, and there is no prohibition on the existence of a third guard center, a fourth guard center, or other guard centers. As shown in the diagram, the autophone (emergency contact means) communication unit of the safe deposit box is configured so that the multiple guard centers have different hours of operation.

[0088] <Embodiment 1: Safe deposit box>

[0089] FIG. 12 is an image diagram of a back yard (protective box storage area) of a safe deposit box and a coupon booth. A safe deposit box has a function of depositing valuables, storing them safely, and taking out or returning valuables when necessary. The safe deposit box of this embodiment is an unmanned safe deposit box with no resident, and is a safe deposit box that can be deposited and taken out 24 hours a day, 365 days a year in principle. However, this is not necessarily limited to this. As shown in FIG. 2, an unmanned safe deposit box is roughly composed of three parts: a back yard, a coupon booth, and an entrance. These parts will be explained below. Note that in FIG. 12, the coupon booth and the back yard are shown as being separated by a single wall, but this is not necessarily limited to this, and various configurations are allowed, such as a case where part of the back yard is inserted into the coupon booth side. The names of the back yard, the coupon booth, and the entrance are not structural names but functional names.

[0090] <Embodiment 1: Safe deposit box backyard>

[0091] As shown in Fig. 3, the "backyard" consists of a protection box stocking section for stocking protection boxes for storing valuables, a protection box transporting section for automatically transporting protection boxes stocked in the coupon booth where users can take their valuables in and out, a camera image transmitting section for transmitting security camera images of the coupon booth to the guard center, and an autophone communication section for handling autophone communications so that coupon booth users can contact personnel at the guard center. It is preferable that the backyard be provided with a lockable door in case the internal equipment breaks down. Each of these is explained below.

[0092] <Embodiment 1: Safe deposit box backyard protective box stock section>

[0093] The "protective box stock unit" is a rack that can store protective boxes in and out freely. The unmanned safe deposit box of this embodiment does not have a protective box storage room where a person enters and exits to take in and out a protective box. The protective box is stored in a rack, and is transported by the protective box transport unit to the coupon booth used by the user, and is returned to the rack from the coupon booth after use. For this reason, the unmanned safe deposit box can be constructed in a space-saving manner compared to a conventional safe deposit box that has a protective box storage room, and is configured to omit the need to guide the expatriate user to enter the safe. The protective box stock unit is configured, for example, to be accessible by the protective box transport robot of the protective box transport unit, and is configured so that the protective box transport robot accesses a designated rack position based on rack identification information designated by the coupon booth, grasps a protective box stored there, and delivers the protective box to the protective box elevator of the coupon booth. The protective box stock unit may be configured to store protective boxes stacked toward the back or toward the bottom in a rack position accessible to the protective box transport robot. In other words, it may be configured to reduce the area of ​​the access path of the protective box transport robot. In this case, the rack is configured to push the protective box out from the back in a tokoroten-style manner, and a shelter rack may be provided to temporarily evacuate the pushed-out protective box until the desired protective box is grasped by the protective box transport robot.

[0094] <Embodiment 1: Safe deposit box backyard protective box transport section>

[0095] The "protective box transport section" is configured to deliver protective boxes stored in the protective box stock section to the protective box opening / closing section of the coupon booth. As described above, in the protective box transport section, the protective box transport robot accesses a predetermined position on the rack of the protective box stock section, grasps a predetermined protective box, moves within the back yard, and delivers the protective box to an elevator in the protective box opening / closing section of the coupon booth. When a user returns a protective box at the coupon booth, the protective box is picked up by the elevator and moved to a specified rack position in the backyard, and the protective box is handed over to the rack. The protective box transport robot of the protective box transport section may move on rails, and the rails are preferably arranged in a horizontal direction and in a vertical direction so that the robot can move to any rack position. The protective box transport robot is electrically powered and configured to be able to charge the loaded storage battery at a specified waiting location. In addition, the robot is provided with a communication function that can receive identification information of the protective box or rack read by a card reader in the coupon booth at the specified waiting location. In addition, the robot is provided with a communication function that can receive a protective box return signal at a position where the protective box is handed over to the elevator in the coupon booth.

[0096] <Embodiment 1: Safe deposit box backyard camera image transmission unit>

[0097] The "camera image transmission unit" has a function of transmitting at least the image of the security camera installed in the coupon booth to the guard center. It is preferable that the security camera operates 24 hours a day, and therefore transmission is also preferable to be performed 24 hours a day without interruption. The image is preferably transmitted as a stream. The camera image transmission unit holds the network address of the destination to which the camera image is transmitted, and transmits the image to that network address. It is preferable to transmit to a major guard center among multiple guard centers. In general, guard centers do not keep watching the image of one location because images are transmitted from many monitoring locations. In other words, the image plays an auxiliary role, and is generally recorded and stored. Then, when some kind of accident occurs, the recorded image is played back and used to analyze the details of the accident. Therefore, the image of the security camera may be transmitted to one of the guard centers. If the security camera image is divided and recorded at multiple guard centers, it may be necessary to connect the recorded images when verifying an accident, which is cumbersome. In addition, if the image is constantly transmitted to and recorded at multiple guard centers at the same time, it is not preferable because it makes it unclear who is responsible. Therefore, the camera images are configured to be transmitted to a main guard center, for example, one guard center.

[0098] <Embodiment 1 Safe deposit box backyard autophone communication unit>

[0099] The "autophone communication unit" is used for direct communication between users using the coupon booth and the guard center duty personnel. An autophone is installed in the coupon booth, and during a first predetermined time period, a call is made to the autophone master unit of the first guard center, and during a second time period, a call is made to the master unit of the second guard center. Autophone base stationIt is configured to be able to make calls to. It is configured to make calls with simple operations, and a typical example is one in which the call is made to the other party just by picking up the receiver, and the other party operates a switch or picks up the receiver to start a conversation. However, the procedure for making a call from an autophone is not limited to this, and various procedures such as pressing a button or pressing a touch panel are also possible. The conversation may be only audio, but is not limited to this and may also be accompanied by video like a video phone, or may also be accompanied by text. It may also be configured so that conversations can be made only by text without audio for the deaf.

[0100] <Embodiment 1: Safe deposit box coupon booth>

[0101] As shown in Figure 4, the "coupon booth" is a space where users can enter by having a card (which records the user's identification information) handed to them at the entrance read by an outside card reader, and is the room where users can deposit and retrieve items stored in a safe deposit box. A distinctive feature of the coupon booth is that it is a completely sealed room. In particular, the sealed nature of the room means that this safe deposit box is unmanned, meaning that there is no staff member stationed there at all times, making it potentially dangerous for rescue in the event of an emergency. Figure 13 is an image of the coupon booth. Users can enter the booth through the booth entrance door, which is unlocked using a card that is individually given to the user, and once the booth entrance door is closed after entering the booth, it cannot be opened from the outside in principle (the exception is when an emergency occurs in the coupon booth and a staff member who rushes to the booth uses an emergency unlocking card). There is also no way to communicate with users in the coupon booth from the adjacent entrance. The coupon booth is equipped with a security camera for monitoring the room, a protective box opening and closing section for opening and closing protective boxes brought in from the back yard, a card authorization section and a PIN input section for calling up the protective boxes, and the autophone handset mentioned above. Each of these will be explained below.

[0102] <Embodiment 1 Safe deposit box Coupon booth Booth entrance / exit door>

[0103] The "booth entrance / exit door" is the door used to enter the coupon booth from the entrance, as shown in Figure 4. For example, it is configured so that the door can be unlocked and opened by having a card on which unique identification information for each user is recorded read by a card reader installed at the entrance. Also, when a user enters and closes the booth entrance / exit door from the coupon booth side, it is configured so that it cannot be opened from the entrance side. The same is true if another user has a genuine card read by the card reader. In other words, the booth entrance / exit door is designed so that multiple users cannot stay in the coupon booth.

[0104] <Embodiment 1: Safe deposit box, coupon booth, surveillance camera>

[0105] The "surveillance camera" (Fig. 4) is used for monitoring by the guard at the guard center in the coupon booth. The surveillance camera is installed in a place that can capture as wide an area as possible of the entire booth, centered on the workbench where users work (where the protective box opening / closing section, PIN input section, autophone handset, etc. are located). It is preferable to use a surveillance camera with a fisheye lens to ensure a wide field of view. However, the surveillance camera cannot capture the protective box opening / closing section or the PIN input section. This is because it is not preferable for the card center to be able to see the contents of the protective box and the PIN. Furthermore, the business operator cannot check the contents of the protective box. The captured image is immediately sent to one guard center as streaming image. It is preferable that the shooting and transmission are performed continuously for 24 hours. As mentioned above, the image is transmitted from the camera image transmission section in the back yard of the safe deposit box (Fig. 3).

[0106] Since this is important from the viewpoint of security, if the surveillance camera malfunctions, it is preferable that an error code is issued and the camera image transmission unit notifies the guard center of the malfunction. It is also preferable that open flames are strictly prohibited inside the coupon booth, and it is preferable that the surveillance camera is configured to be able to detect flames, and that if a flame is detected, the camera image transmission unit notifies the guard center of this fact. It is also possible to use a temperature sensor or flame sensor without using camera images. These automatic fire alarm devices also directly notify the guard center.

[0107] <Embodiment 1: Safe deposit box coupon booth card authentication unit>

[0108] The "Card Authentication Unit" (Figure 4) is a unit that authenticates users by issuing cards to them individually. authority The card is used to identify the protective box to be used by reading the identification information recorded on the card, which indicates the protective box to be used. However, since the card may be lost or stolen, the condition for using the protective box is not only the authentication of the card, but also the matching of the PIN number, which will be described later. When the identification information recorded on the card is read, the identification information is used. authority The identification information storage unit searches for the identification information given to the user, and if there is a matching identification information, the authentication is performed correctly. If there is no matching identification information, the subsequent steps cannot be taken, and there is a possibility of fraud. authority A message will be displayed on the built-in display to inform the user that a card with identification information that does not match the recognized identification information has been inserted, and / or a voice announcement will be made to inform the user.

[0109] If you have contracted for multiple safe deposit boxes, if the card used at the entrance door differs from the identification information used in the card authentication unit, the card will be returned from the card authentication unit. If the card authentication section judges that the card has the correct identification information recorded thereon, a message is displayed on the screen or a voice announcement is made to prompt the user to input a PIN into a PIN input section (described later). If the PIN is correctly input, the identification information of the protection box identified based on the identification information read from the card is notified to the protection box transport section in the back yard described above, and transport of the identified protection box from the protection box stock is started.

[0110] <Embodiment 1: Safe deposit box coupon booth PIN input unit>

[0111] The "PIN input unit" (Figure 4) is used to input the PIN required to use the protective box when authentication has been performed by the card authentication unit. A screen prompting the user to input the PIN is displayed on a display (not shown) placed on the workbench, and the user is prompted to input the PIN from a keyboard (not shown) placed on the workbench. Note that instead of a keyboard, a keyboard may be displayed on a touch panel display for input. The PIN is stored in association with the identification information recorded on the card, and a determination is made as to whether the input PIN matches the stored PIN.

[0112] If the judgment result indicates a match, protective box identification information for identifying the protective box based on the associated identification information is obtained and notified to a protective box transport unit in the backyard (Fig. 3). This process may be performed by a card authentication unit, a personal identification number input unit, or a separately provided protective box identification unit (not shown). The protective box transport unit in the backyard obtains rack identification information in which the identified protective box is stored, and a protective box transport robot accesses that rack in the protective box stock unit (Fig. 3) and transports the protective box.

[0113] <Embodiment 1: Safe deposit box coupon booth protective box opening / closing part>

[0114] The "protection box opening / closing section" (Fig. 4) is installed on the workbench, and the protection box transported by the protection box transport section in the back yard appears in a state where it can be opened and closed freely. However, this does not prevent the protection box from being configured to be opened and closed using a key. For example, the protection box opening / closing section of a coupon booth is equipped with an electric sliding shutter, and an elevator that moves the protection box transported by the protection box transport section up and down to the electric sliding shutter. When it detects that the protection box has been placed on the waiting elevator, the elevator rises and the electric sliding shutter opens, making it possible to open and close the protection box. It is preferable that the protective box is fixed to the elevator platform and configured so that the user cannot pick it up from the elevator and move it to another location, because this would make the procedure for ending the use of the protective box complicated.When the use of the protective box is ended, the electric shutter is closed and the elevator descends by pressing an end button or a return button installed on the protective box opening and closing part.

[0115] However, it is preferable to configure the system so that the elevator will not operate even if the end button is pressed when the protective box is open. It is also preferable to configure the system so that an automatic voice announcement is made to the user to close the cover of the protective box when the end button is pressed when the protective box is open. In this way, it is preferable that the protective box is provided with an opening / closing detection sensor that detects the opening and closing of the cover, and it is preferable that the detection result is notified to the elevator mechanism of the protective box opening / closing unit.

[0116] <Embodiment 1: Safe deposit box, coupon booth, autophone handset>

[0117] The "autophone handset" (Fig. 4) is configured to connect directly to the guard center as described above and to enable conversation with the person on duty. The autophone handset is configured to call a specific guard center among multiple guard centers that is determined according to the time period, simply by lifting the receiver. The autophone handset holds handset identification information, and this handset identification information is included in the call signal to the guard center. The handset identification information is configured to enable identification of which coupon booth in which safe deposit box the call is coming from. Therefore, the guard center that receives the call is configured to display information indicating which coupon booth in which safe deposit box in which area the call is coming from on the display of the person on duty. In addition, it is preferable that the identification information read from the card authentication unit is held in association with the user's attribute information, and the user's attribute information can also be included in the call information. It does not have to be included.

[0118] In this case, the display can be configured to display the user's attribute information. The user's attribute information includes name, sex, age, and information about any physical disabilities. However, such display is not necessary. As mentioned above, communication between the autophone handset and the autophone parent unit at the guard center is performed by the autophone communication unit in the back yard (Figure 3). It is preferable that the autophone handset has a self-diagnosis function and is configured to notify the autophone parent unit at the guard center or the guard center's fault notification device of the malfunction in the event of a malfunction, regardless of whether a user is present. The guard center's fault diagnosis device may also be configured to automatically perform functional diagnosis of the autophone handset on a regular basis through the communication path.

[0119] <Embodiment 1: Safe deposit box entrance>

[0120] The "entrance" (Fig. 4) is an intermediate room leading to the coupon booth and has a booth entrance / exit door and an entrance entrance / exit door. There is no limit to one coupon booth that can be accessed from the entrance; there can be multiple. The booth entrance / exit door is unlocked and the door can be opened or closed by reading the card given to the user, but the user is free to choose which coupon booth to use. The entrance entrance / exit door is used to enter and exit the entrance from the outside; when the card is read by a card reader also installed outside, if the correct identification information is recorded, the entrance entrance / exit door is unlocked and entry to the entrance from the outside becomes possible.

[0121] <Embodiment 1: Overview common to all guard centers>

[0122] Figure 11 is an image of the work room of the person on duty at the guard center. It is assumed that there are at least two "guard centers" and that each is operated by a different company. Each company has a different business model and therefore operates at different times. The guard center can provide specialized staff to support the initial response when a disaster such as an earthquake occurs, quickly collect information on the safety of people staying at the coupon booth or entrance and damage, and share it with the safe deposit box operator, and provide an effective and practical emergency call function to secure recovery personnel when the safe deposit box itself is damaged in a disaster. In addition, it provides a service that manages images taken by security cameras on the cloud and allows the operator of the safe deposit box business to check the images anytime and anywhere from a PC or smartphone.

[0123] <Embodiment 1 Guard Center First Guard Center Overview>

[0124] As shown in Figure 5, the "first guard center" has a first autophone parent unit for communicating with users who use the autophone sub-units in response to calls from the autophone sub-units, a surveillance camera video receiving unit for receiving surveillance camera video from the camera video transmitting unit, and a surveillance camera video display unit for displaying the received surveillance camera video.

[0125] <Embodiment 1 Guard center First guard center First autophone base unit>

[0126] The "first autophone master" is used to talk to users who use the autophone slaves in response to calls from the autophone slaves. Usually, it is configured so that conversations can be made by lifting the receiver, but since there are multiple guards on duty at the guard center, and it is possible that the sound may be difficult to hear due to the conversations of other guards, the guards may wear headphones at all times, and may be configured so that conversations can be made by pressing a corresponding button in response to a call. The button may also be a touch icon on a touch panel display on a desk.

[0127] In this case, it is preferable that information indicating which coupon booth of which safe deposit box in which location the autophone slave that made the call is located be displayed together with the icon or associated with it (for example, displayed near the icon). Also, when the first time period arrives, a display on the desk may be configured to display that the time period when the autophone is available for a specific safe deposit box is reached.

[0128] <Embodiment 1 Guard Center First Guard Center Surveillance Camera Video Receiving Unit>

[0129] The "surveillance camera video receiving unit" receives video transmitted from the security camera in the safe deposit box. Basically, the video is from a first time period and a second time period, but since the present invention is a system suitable for 24-hour operation of safe deposit boxes, video is received 24 hours a day. The received video is preferably configured to be recorded in a recording device in association with the identification information of the safe deposit box and the coupon booth and the time of shooting. It is preferable that the recorded video is stored for about three months. Also, when a call is made from the autophone, it is preferable to mark the call from the autophone and the time of the conversation in the video. This is because it is convenient to later review the video using the mark as an index. The video may also be configured to allow notes to be added.

[0130] <Embodiment 1 Guard center First guard center Surveillance camera image display unit>

[0131] The "surveillance camera image display unit" can display the surveillance camera images received by the surveillance camera image receiving unit. Since the guard center's on-duty officer may be in charge of several hundred customer offices at the same time, it is not possible to display the images from the security cameras of the safe deposit box on the display that is the surveillance camera image display unit all the time. Therefore, the surveillance camera images from multiple customer offices are periodically rotated and displayed, or are displayed when a call is made from an autophone or the like. It is preferable that the surveillance camera image display unit of the present invention is also configured to prioritize displaying the image of the call site when a call is made from an autophone.

[0132] Also, when a call is made from the autophone to the second guard center, the surveillance camera image receiving unit may be configured to transfer the image to the second guard center automatically or by processing by the person on duty. Also, the image displayed by the surveillance camera image display unit may be configured to be adjustable in display magnification and display position. In this case, adjustments may be made to give focus to a part of the wide-angle field of view, or to change the shooting direction if the shooting direction of the surveillance camera is variable by motor drive. These adjustments are preferably made by touch operation if the surveillance camera image display unit is a touch panel display.

[0133] <Embodiment 1 Guard Center Second Guard Center Overview>

[0134] The "second guard center" includes a second autophone master unit for responding to calls from the autophone slave units and talking to users who use the autophone slave units, as shown in Fig. 6. The second guard center may also include a second surveillance camera image receiving unit and a second surveillance camera image display unit for displaying surveillance camera images transferred from the first guard center.

[0135] <Embodiment 1 Guard center Second guard center Second autophone base unit>

[0136] The configuration of the second autophone master unit is the same as that of the first autophone master unit except that the first time zone is changed to the second time zone, and therefore a description thereof will be omitted.

[0137] <Embodiment 1: Basic process flow of the autophone communication unit>

[0138] As shown in Fig. 14, the process flow of the Autophone communication unit is as follows. In other words, this is an operation method of the Autophone communication unit, which is a computer that handles the communication function of the Autophone slave for emergency contact provided in a coupon booth of an unmanned safe deposit box that responds to emergency contacts by dividing the time period into a first guard center and a second guard center, and a time period storage step 1401 for storing information indicating a first time period during which a first guard center should respond to an emergency call and information indicating a second time period during which a second guard center should respond to an emergency call;

[0139] an autophone master unit identification information holding step 1402 for holding identification information of the autophone master unit of the first guard center and identification information of the autophone master unit of the second guard center;

[0140] a call command determination step 1403 for determining whether or not there is a call command from the autophone handset of the coupon booth;

[0141] a time acquisition step 1404 for acquiring the time when the call command is issued if the call command determination step determines that a call command has been issued;

[0142] a time zone determination step 1405 for determining whether the time acquired in the time acquisition step is in the first time zone or the second time zone;

[0143] This is an operating method of the autophone communication unit, which is a computer, having call processing steps 1406a, 1406b for processing a call to an autophone parent unit of the guard center that should correspond to the time period determined in the time period determination step.

[0144] After the call starts, 1407a and 1407b maintain communication 1408a and 1408b so that the call can continue until the call ends 1409. When the call ends, the devices wait 1403 until a call command is received from the coupon booth again.

[0145] <Embodiment 1: Flow of processing by the autophone communication unit: Time zone recording process>

[0146] Furthermore, as shown in FIG. 15, the above process may be performed to include a process 1510 for recording information indicating the first time period and information indicating the second time period.

[0147] <Embodiment 1: Processing flow of the autophone communication unit: Notification of unmanned safe deposit box identification information>

[0148] As shown in Fig. 16, the autophone communication unit can be configured to notify the guard center of the identification information of the unmanned safe deposit box so that the guard center can recognize which safe deposit box the call is coming from. In this case, in addition to the above processes, the process flow is configured to include an unmanned safe deposit box identification information holding step 1611 for holding the unmanned safe deposit box identification information, which is the identification information of the unmanned safe deposit box, and an unmanned safe deposit box identification information processing substep 1604b for executing call processing including the held unmanned safe deposit box identification information in a communication packet in the call processing step.

[0149] <Embodiment 1: Program for processing of the Autophone communication unit>

[0150] The following programs may be considered as programs for carrying out the above processes.

[0151] A method for operating an autophone communication unit, which is a computer that performs communication functions of an autophone slave for emergency contact provided in a coupon booth of an unmanned safe deposit box that divides a time period into a first guard center and a second guard center and responds to emergency contacts,

[0152] a time zone holding step for holding information indicating a first time zone during which the first guard center should respond to emergency contacts and information indicating a second time zone during which the second guard center should respond to emergency contacts;

[0153] an autophone parent unit identification information holding step for holding identification information of the autophone parent unit of the first guard center and identification information of the autophone parent unit of the second guard center;

[0154] a call command determination step for determining whether or not there is a call command from an autophone handset of the coupon booth;

[0155] a time acquiring step of acquiring a time when the call command is issued if the call command determining step determines that the call command has been issued;

[0156] a time zone determination step of determining whether the time acquired in the time acquisition step is in the first time zone or the second time zone;

[0157] a call processing step of processing a call to the autophone master unit of the guard center that should correspond to the time period determined in the time period determination step, based on identification information of the autophone master unit;

[0158] The program is recorded in an executable manner in the Autophone communication unit, which is a computer having the above-mentioned functions. Each step is composed of a subprogram for executing each step, and is stored in the non-volatile memory of the computer. The subprograms may be called up into the main memory and executed in order when the computer is running.

[0159] Furthermore, the program may be recorded in a readable and executable manner in the autophone communication unit, which further includes a time zone setting step for causing the time zone storage step to store information indicating the first time zone and information indicating the second time zone. (Note that each step may be composed of subprograms for executing the respective steps, stored in the non-volatile memory of the computer, and called up into the main memory and executed in order when the computer is running.)

[0160] Furthermore, the system includes an unmanned safe deposit box identification information storage step for storing unmanned safe deposit box identification information which is identification information of the unmanned safe deposit box,

[0161] The call processing step may be a program recorded in a readable and executable manner in the two autophone communication units, which has an unmanned safe deposit box identification information processing substep for executing a call processing including the unmanned safe deposit box identification information stored in a communication packet. (Note that each step may be composed of a subprogram for executing the respective step, stored in a non-volatile memory of the computer, and called up to the main memory and executed in order when the computer is running.)

[0162] <Effects of the First Embodiment>

[0163] In the first embodiment, by adopting the above configuration, it is possible to employ multiple external organizations in charge of security in the security system that responds to autophone calls from users, and security measures can be made dependent on multiple companies rather than on a single company, which brings stability to the management of the safe deposit box, allows an optimal outsourcing system to be established according to the business hours of each security company, and further reduces the workload of the person in charge at a single company. This also produces the effect of reducing the cost of outsourced security.

[0164] <Embodiment 2 mainly relates to claim 2>

[0165] <Overview of the Second Embodiment>

[0166] The second embodiment is based on the first embodiment, and its features are that the first autophone master unit of the first guard center is networked so that it can talk to the autophone slave units of the first customer group,

[0167] The unmanned safe deposit box system according to claim 1 is configured via a network in which the second autophone master unit at the second guard center can also communicate with the autophone slave units of the second group of customers. This embodiment also constitutes a system comprising a first autophone master unit at the first guard center, a group of autophone slave units at the first guard center which are excluding the autophone slave unit of the unmanned safe deposit box in question, a second autophone master unit at the second guard center, a group of autophone slave units at the second guard center which are excluding the autophone slave unit of the unmanned safe deposit box in question, and an autophone slave unit of the unmanned safe deposit box in question.

[0168] <Effects of the Second Embodiment>

[0169] By configuring in this manner, both the first and second guard centers will be able to sell not only the safe deposit box of the present invention, but also security and safety measures for other customers, thereby increasing the business efficiency of the companies operating the guard centers.

[0170] <Embodiment 3 mainly relates to claim 3>

[0171] <Overview of the Third Embodiment>

[0172] The third embodiment is based on the second embodiment, and as shown in FIG. 7, the first autophone master unit of the first guard center is networked so as to be able to communicate with the autophone slave units of the first customer group.

[0173] The second autophone master unit of the second guard center is networked so as to be able to communicate with the autophone slave units of the second customer group, and is an unmanned safe-deposit box system in which the autophone slave units of the first customer group and the autophone slave units of the second customer group do not overlap except for the autophone slave units of the safe-deposit box. This embodiment also constitutes a system consisting of a first autophone master unit of the first guard center, a group of autophone slave units of the first guard center excluding the autophone slave unit of the unmanned safe-deposit box in question, a second autophone master unit of the second guard center, a group of autophone slave units of the second guard center excluding the autophone slave unit of the unmanned safe-deposit box in question, and an autophone slave unit of the unmanned safe-deposit box in question, and the system in which the autophone slave units of the first guard center excluding the autophone slave unit of the unmanned safe-deposit box in question and the autophone slave units of the second guard center excluding the autophone slave unit of the unmanned safe-deposit box in question do not overlap.

[0174] <Effects of the Third Embodiment>

[0175] In this way, the first and second guard centers are operated by different companies, and so although both guard centers share the same customer when it comes to the unmanned safe deposit boxes of the present invention, the areas that the two guard centers guard are different in other respects. As a result, as described in the effects of embodiment 1, security measures can be made dependent on multiple companies rather than on a single company, which brings stability to the management of the safe deposit boxes and allows for an optimal outsourcing system to be established according to the business hours of each security company.

[0176] <Embodiment 4 mainly relates to claim 4>

[0177] <Overview of embodiment 4>

[0178] Embodiment 4 is based on any one of embodiments 1 to 3, and its characteristic point is that the autophone communication unit in the back yard of the safe deposit box is an unmanned safe deposit box system having a time zone setting means for setting a first time zone and / or a second time zone.

[0179] <Embodiment 4: Time Zone Setting Means>

[0180] The "time zone setting means" is a means provided in the autophone communication unit in the back yard of the safe deposit box, and can set the time zones during which the autophone can be used directly for multiple guard centers. One example is that the first guard center is open from 7:00 a.m. to midnight, and the second guard center is open from midnight to 7:00 a.m. Of course, there may be other time zones between the first time zone and the second time zone, and the time zone setting means may be configured to set three or more time zones. The time zone setting means may also have a schedule function and be configured to automatically set different time zones on any unit such as a day of the week, a week, a month, or a quarter. In this case, the time zone setting means may be configured to be set by the guard center via the autophone communication unit, camera image transmission unit, etc. The time zone setting means may also be configured to output to the outside how the schedule is set. An example of the outside is the guard center. This communication can also be configured to be performed via the autophone communication unit and camera image transmission unit. Of course, the communication in the above-mentioned time zone setting means may be configured to be performed by providing an independent communication unit. The time zone setting means may be performed by rewriting the program of the computer, and the time zone writing unit of the computer becomes the time zone setting means.

[0181] <Embodiment 4: Processing of the Autophone Communication Unit Including Time Setting Processing>

[0182] The process of the Autophone communication unit, including the time setting step, is as follows.

[0183] A method for operating an autophone communication unit, which is a computer that performs communication functions of an autophone slave for emergency contact provided in a coupon booth of an unmanned safe deposit box that divides a time period into a first guard center and a second guard center and responds to emergency contacts, First, a time zone setting step for storing information indicating a first time zone and information indicating a second time zone in a time zone storing step;

[0184] a time zone holding step for holding information indicating a first time zone during which the first guard center should respond to emergency contacts and information indicating a second time zone during which the second guard center should respond to emergency contacts;

[0185] an autophone parent unit identification information holding step for holding identification information of the autophone parent unit of the first guard center and identification information of the autophone parent unit of the second guard center;

[0186] a call command determination step for determining whether or not there is a call command from an autophone handset of the coupon booth;

[0187] a time acquiring step of acquiring a time when the call command is issued if the call command determining step determines that the call command has been issued;

[0188] a time zone determination step of determining whether the time acquired in the time acquisition step is in the first time zone or the second time zone;

[0189] a call processing step of processing a call to the autophone master unit of the guard center that should correspond to the time period determined in the time period determination step, based on identification information of the autophone master unit;

[0190] This is a method of operating the autophone communication unit, which is a computer having the above functions. After starting and ending a call, the computer waits for another call command from the autophone.

[0191] <Effects of embodiment 4>

[0192] According to this embodiment, when entrusting the security of a safe deposit box to each guard center, the entrustment time can be flexibly set and changed.

[0193] <Embodiment 5 mainly relates to claims 5, 16, and 17>

[0194] <Outline of the fifth embodiment>

[0195] Embodiment 5 is based on any one of embodiments 1 to 4, and is an unmanned safe deposit box system in which the surveillance camera and the autophone handset are placed inside the entrance room and also outside the entrance room near the entrance door. <Premise of embodiment 5>

[0196] Regarding the surveillance camera and autophone handset of embodiment 5, what has been described in embodiment 1 applies directly, so a description thereof will be omitted.

[0197] <Embodiment 5: Surveillance camera and autophone in the entrance room>

[0198] Since the entrance is a room located midway between multiple coupon booths, if there are many coupon booths, the entrance room area will be large and it will not be possible to capture the entire area with a single security camera. In such cases, multiple cameras should be installed at the entrance. The ideal location for installing them is near the top of the booth entrance / exit door. Additionally, it is also preferable to place the autophone near the card reader at the booth entrance / exit door. The autophone is mainly used in case of problems with the card reader.

[0199] <Embodiment 5: Entrance door>

[0200] It is preferable to install a security camera on the wall above the entrance door and an autophone near the card reader for the card used to enter the entrance (on which user identification information is recorded), since the use of the autophone is mainly due to anticipated problems with the card reader.

[0201] <Embodiment 5: Processing of Autophone Communication Unit: Notification of Autophone Handset Identification Information>

[0202] As shown in Fig. 17, in this embodiment where autophones are installed not only in coupon booths but also in entrances and near entrance entrance doors, when the autophone communication unit makes a call to the guard center, the communication packet can be configured to include autophone handset identification information. The process flow in this case is as follows:

[0203] A method for operating an autophone communication unit, which is a computer that handles the communication functions of an autophone slave for emergency contact, provided in a coupon booth of an unmanned safe deposit box that divides time periods into a first guard center and a second guard center to handle emergency contact, an entrance that is an intermediate room leading to the coupon booth, and near the entrance door between the outside and the entrance,

[0204] Each of the autophones has autophone handset identification information that identifies whether the autophone handset is a coupon booth autophone handset, an entrance autophone handset, or an entrance entrance door autophone handset,

[0205] a time period storage step 1701 for storing information indicating a first time period during which a first guard center should respond to an emergency contact and information indicating a second time period during which a second guard center should respond to an emergency contact;

[0206] an autophone parent unit identification information holding step 1702 for holding identification information of the autophone parent unit of the first guard center and identification information of the autophone parent unit of the second guard center;

[0207] a call command determination step 1703 for determining whether there is a call command from any of the autophone handset units;

[0208] a time acquisition step 1704 for acquiring the time when the call command is issued if the call command determination step determines that a call command has been issued;

[0209] an autophone handset identification information acquisition step 1712 for acquiring autophone handset identification information of the autophone handset which issued the call command when the call command determination step determines that a call command has been issued;

[0210] a time zone determination step 1705 for determining whether the time acquired in the time acquisition step is the first time zone or the second time zone;

[0211] This is an operating method of an autophone communication unit, which is a computer, having call processing steps 1706a, 1706b which process a call to an autophone parent unit of a guard center that should correspond to the time period determined in the time period determination step using a communication packet including autophone handset identification information, based on the identification information of the autophone parent unit of the guard center that should correspond to the time period determined in the time period determination step.

[0212] When a call is started 1707a, 1707b, the communication is maintained 1708a, 1708b, and when the call is ended 1709, the system waits 1703 until a call command is issued from the coupon booth again. <Embodiment 5: Processing of Autophone Communication Unit: Notification of Safe Deposit Box Identification Information> Also, the safe deposit box identification information may be included in the communication packet alone or together with the identification information of the autophone slave unit, and the autophone communication unit may call the security center. FIG. 18 shows the flow of this process. Autophone base stationAlthough it is described that the safe deposit box identification information is included when making a call to the safe deposit box, it may of course be configured to include the Autophone handset identification information. A characteristic feature is that the method of operating an Autophone communication unit includes an unmanned safe deposit box identification information retaining step for retaining unmanned safe deposit box identification information, which is identification information for an unmanned safe deposit box, and an unmanned safe deposit box identification information processing sub-step for executing call processing in which the retained unmanned safe deposit box identification information is included in a communication packet in the call processing step. Note that communication does not have to be packet communication, and similar processing is performed with analog communication. Information analysis is performed according to the analog communication protocol.

[0213] <Embodiment 5: Processing program of the autophone communication unit>

[0214] The above processing may be performed by having the following program read into the Autophone communication unit, which is made of silica sand ink.

[0215] A method for operating an autophone communication unit, which is a computer that handles the communication functions of an autophone slave for emergency contact, provided in a coupon booth of an unmanned safe deposit box that divides time periods into a first guard center and a second guard center to handle emergency contact, an entrance that is an intermediate room leading to the coupon booth, and near the entrance door between the outside and the entrance,

[0216] Each of the autophones has autophone handset identification information that identifies whether the autophone handset is a coupon booth autophone handset, an entrance autophone handset, or an entrance entrance door autophone handset,

[0217] a time zone holding step for holding information indicating a first time zone during which the first guard center should respond to emergency contacts and information indicating a second time zone during which the second guard center should respond to emergency contacts;

[0218] an autophone parent unit identification information holding step for holding identification information of the autophone parent unit of the first guard center and identification information of the autophone parent unit of the second guard center;

[0219] a call command determination step for determining whether a call command has been received from any of the autophone slaves;

[0220] a time acquiring step of acquiring a time when the call command is issued if the call command determining step determines that the call command has been issued;

[0221] an autophone handset identification information acquisition step of acquiring autophone handset identification information of the autophone handset that output the call command when the call command determination step determines that a call command has been issued;

[0222] a time zone determination step of determining whether the time acquired in the time acquisition step is in the first time zone or the second time zone;

[0223] a call processing step of processing a call to an autophone master unit of a guard center that corresponds to the time period determined in the time period determination step, using a communication packet including autophone slave unit identification information, based on identification information of the autophone master unit of the guard center that corresponds to the time period determined in the time period determination step;

[0224] The program is recorded in an executable manner in the Autophone communication unit, which is a computer having the above-mentioned functions. Each step is composed of a subprogram for executing each step, and is stored in the non-volatile memory of the computer. The subprograms may be called up into the main memory and executed in order when the computer is running.

[0225] In addition to the above program, the method further includes an unmanned safe deposit box identification information storage step for storing unmanned safe deposit box identification information, which is identification information of an unmanned safe deposit box,

[0226] The call processing step may be a program readably and executablely recorded in an autophone communication unit having an unmanned safe deposit box identification information processing substep for executing a call processing including the unmanned safe deposit box identification information stored in a communication packet. (Note that each step may be configured to be composed of subprograms for executing the respective steps, stored in a non-volatile memory of the computer, and called up to the main memory and executed in order when the computer is running.)

[0227] <Effects of the fifth embodiment>

[0228] In this embodiment, the security cameras and autophones are installed not only in the coupon booth but also near the entrance and entrance entrance door, so the autophone can be used when the card used by the user cannot be read properly. In addition, when a user at the entrance senses an abnormality in the coupon booth, the autophone can be used to notify the user of the abnormality.

[0229] <Embodiment 6 mainly relates to claim 6>

[0230] <Overview of embodiment 6>

[0231] The sixth embodiment is an unmanned safe deposit box system based on any one of the first to fifth embodiments, in which the guard center has an alarm receiving unit that receives an alarm from an alarm issuing unit described below, and the back yard of the safe deposit box has an alarm issuing unit that issues an alarm to the first guard center in both the first and second time periods if the user does not exit the coupon booth for a specified time after entering the coupon booth. The major difference between a safe deposit box and a normal business office is that the coupon booth is a completely private room, and usually only one user stays there. It is expected that some users may have chronic illnesses, and if they suddenly suffer an attack, it will be impossible to know about this from outside the coupon booth. This is why this embodiment is necessary. It is considered that the predetermined time period should be around 30 to 40 minutes. In this embodiment, alerts are only sent to the first guard center, but it is also possible to configure the system so that alerts are sent to the second guard center during separate time periods, like the case of an autophone receiving calls.

[0232] <Embodiment 6: First Guard Center Report Receiving Unit>

[0233] The "alert receiving unit" is provided in the first guard center, as shown in Fig. 9. When the alert receiving unit receives an alert, it is preferable that the image from the security camera of the coupon booth where the alert was generated is automatically displayed on the security camera image display unit, and the address of the safe deposit box and the identification information of the coupon booth are displayed on the security camera image display unit. It is also preferable that the first autophone master unit is set in a state where it can make a direct call to the autophone slave unit of the coupon booth where the alert was generated, simultaneously with receiving the alert. In other words, by picking up the receiver or pressing a button, the user of the coupon booth where the alert was issued can be immediately contacted. Also, when an alert is issued, the guard center immediately processes information for dispatch to the location where the emergency responders are waiting and to the manager of the safe deposit box. This involves processing information such as the address of the emergency responder's location, the manager's telephone number, and the transfer of security camera footage. At the same time, it is preferable to calculate the estimated time until the emergency responder arrives at the scene and send this to the manager, while also an automated voice announcement is made at the coupon booth where the alert was issued to announce the estimated time of dispatch.

[0234] <Embodiment 6: Safe deposit box alarm unit>

[0235] The "alarm issuing unit" is installed in the back yard of the safe deposit box, as shown in Fig. 10. The alarm issuing unit is configured to issue an alarm when a user does not exit the coupon booth after a predetermined time has passed since the user entered it. Specifically, there is a timer that starts measuring time from the time the user has the card read by the card reader at the booth entrance / exit door, and issues an alarm if the booth entrance / exit door has not been opened after a predetermined time, for example 30 minutes, has passed. However, the timer may start measuring time when the card reader reads the card and the booth entrance / exit door is opened or closed. Alternatively, the system may be configured to analyze images from inside the coupon booth and sound an alarm based on the time the user has been inside the coupon booth. Also, as shown in Figure 10 and described in the alarm receiving unit of the first guard center, an audio announcement unit can be installed in the coupon booth of the safe deposit box.

[0236] <Effects of the Sixth Embodiment>

[0237] If there is a possibility of an abnormality occurring in the coupon booth, which is a completely closed room, an alarm will be sent to the guard center, allowing the system to respond to any emergency.

Claims

1. A safe deposit box consisting of a backyard, a coupon booth, and an entrance, The First Guard Center, The Second Guard Center, An unmanned safe deposit box system comprising: The safe deposit box is The back yard, Protective box stock section and A protective box transport unit; a camera image transmission unit for transmitting surveillance camera images, which will be described later; an autophone communication unit configured to communicate for direct conversation between an external person stationed at the guard center and a user using an autophone described below, and to make a call to an autophone base unit of a first guard center described below during a first time period and to make a call to an autophone base unit of a second guard center described below during a second time period; The coupon booth is Booth entrance and exit doors, a protective box opening / closing section for opening and closing a protective box conveyed from a protective box stock section by a protective box conveying section; a card authentication unit for authenticating usage rights by card; a PIN input section for authenticating the usage authority by a PIN; Surveillance cameras filming the interior of the room, an autophone handset for direct conversation with external personnel; The entrance is an entrance having an entrance door adjacent to the coupon booth; configured to include The First Guard Center is a first autophone master unit for responding to a call from the autophone slave unit and having a conversation with a user who uses the autophone slave unit; a surveillance camera image receiving unit that receives surveillance camera images from the camera image transmitting unit; a surveillance camera image display unit that displays the received surveillance camera image; having The second guard center is a second autophone base unit for responding to a call from the autophone handset and having a conversation with a user using the autophone handset; Unmanned safe deposit box system.

2. The first autophone master unit of the first guard center is networked so that it can communicate with the autophone slave units of the first customer group.

2. The unmanned safe deposit box system according to claim 1, wherein the second autophone master unit of the second guard center is networked so as to be capable of communicating with the autophone slave units of the second customer group.

3. 3. The unmanned safe deposit box system according to claim 2, wherein the autophone handset of the first customer group and the autophone handset of the second customer group do not overlap except for the autophone handset of the safe deposit box.

4. 2. The unmanned safe deposit box system according to claim 1, wherein the autophone communication unit in the back yard of the safe deposit box has a time zone setting means for setting a first time zone and / or a second time zone.

5. 3. The unmanned safe deposit box system according to claim 1, wherein the surveillance camera and the autophone handset are also disposed inside the entrance room and near the entrance door outside the entrance room.

6. The guard center has an alarm receiving unit for receiving an alarm from an alarm issuing unit described later.

3. The unmanned safe deposit box system according to claim 1 or 2, further comprising an alarm issuing unit in the back yard of the safe deposit box which issues an alarm to the first guard center during both the first and second time periods if a user does not exit the coupon booth within a specified time period after entering the coupon booth.

7. A safe deposit box in the safe deposit box system according to claim 1 or 2.

8. A method for operating an autophone communication unit, which is a computer that performs communication functions of an autophone slave for emergency contact provided in a coupon booth of an unmanned safe deposit box that divides a time period into a first guard center and a second guard center and responds to emergency contacts, information indicating a first time period during which the first guard center should respond to emergency communications; a time zone holding step for holding information indicating a second time zone during which the second guard center should respond to an emergency contact; Identification information of the autophone parent unit of the first guard center; an autophone parent unit identification information storage step for storing identification information of the autophone parent unit of the second guard center; a call command determination step for determining whether or not there is a call command from an autophone handset of the coupon booth; a time acquiring step of acquiring a time when the call command is issued if the call command determining step determines that the call command has been issued; a time zone determination step of determining whether the time acquired in the time acquisition step is in the first time zone or the second time zone; a call processing step of processing a call to the autophone master unit of the guard center that should correspond to the time period determined in the time period determination step, based on identification information of the autophone master unit; A method of operating an Autophone communication unit that is a computer having the same.

9. 9. The method for operating the autophone communication unit according to claim 8, further comprising a time zone setting step of causing the information indicating the first time zone and the information indicating the second time zone to be stored in a time zone storage step.

10. An unmanned safe deposit box identification information storage step for storing unmanned safe deposit box identification information which is identification information of an unmanned safe deposit box, 10. A method for operating an autophone communication unit as claimed in claim 8 or claim 9, wherein the call processing step comprises an unmanned safe deposit box identification information processing sub-step of executing a call processing including the retained unmanned safe deposit box identification information in a communication packet.

11. A method for operating an autophone communication unit, which is a computer that handles the communication functions of an autophone slave for emergency contact, provided in a coupon booth of an unmanned safe deposit box that divides time periods into a first guard center and a second guard center to handle emergency contact, an entrance that is an intermediate room leading to the coupon booth, and near the entrance door between the outside and the entrance, Each of the autophones has autophone handset identification information that identifies whether the autophone handset is a coupon booth autophone handset, an entrance autophone handset, or an entrance entrance door autophone handset, information indicating a first time period during which the first guard center should respond to emergency communications; a time zone holding step for holding information indicating a second time zone during which the second guard center should respond to an emergency contact; Identification information of the autophone parent unit of the first guard center; an autophone parent unit identification information storage step for storing identification information of the autophone parent unit of the second guard center; a call command determination step for determining whether a call command has been received from any of the autophone slaves; a time acquiring step of acquiring a time when the call command is issued if the call command determining step determines that the call command has been issued; an autophone handset identification information acquisition step of acquiring autophone handset identification information of the autophone handset that output the call command when the call command determination step determines that a call command has been issued; a time zone determination step of determining whether the time acquired in the time acquisition step is in the first time zone or the second time zone; a call processing step of processing a call to an autophone master unit of a guard center that corresponds to the time period determined in the time period determination step, using a communication packet including autophone slave unit identification information, based on identification information of the autophone master unit of the guard center that corresponds to the time period determined in the time period determination step; A method of operating an Autophone communication unit that is a computer having the same.

12. An unmanned safe deposit box identification information storage step for storing unmanned safe deposit box identification information which is identification information of an unmanned safe deposit box, 12. A method for operating an autophone communication portion as claimed in claim 11, wherein the call processing step includes an unattended safe deposit box identification information processing substep of performing call processing including the retained unattended safe deposit box identification information in a communication packet.

13. An operating program for an autophone communication unit, which is a computer that performs the communication function of an autophone slave for emergency contact provided in a coupon booth of an unmanned safe deposit box that divides a time period into a first guard center and a second guard center and responds to emergency contacts, information indicating a first time period during which the first guard center should respond to emergency communications; a time zone holding step for holding information indicating a second time zone during which the second guard center should respond to an emergency contact; Identification information of the autophone parent unit of the first guard center; an autophone parent unit identification information storage step for storing identification information of the autophone parent unit of the second guard center; a call command determination step for determining whether or not there is a call command from an autophone handset of the coupon booth; a time acquiring step of acquiring a time when the call command is issued if the call command determining step determines that the call command has been issued; a time zone determination step of determining whether the time acquired in the time acquisition step is in the first time zone or the second time zone; a call processing step of processing a call to the autophone master unit of the guard center that should correspond to the time period determined in the time period determination step, based on identification information of the autophone master unit; A program recorded in a readable and executable manner on an Autophone communication unit, which is a computer having the program.

14. 14. A program recorded in a readable and executable manner in the autophone communication unit according to claim 13, further comprising a time zone setting step for causing information indicating the first time zone and information indicating the second time zone to be stored in a time zone storage step.

15. An unmanned safe deposit box identification information storage step for storing unmanned safe deposit box identification information which is identification information of an unmanned safe deposit box, A program recorded in a readable and executable manner in the autophone communication unit described in claim 13 or 14, comprising an unmanned safe deposit box identification information processing substep for executing a call processing step including the stored unmanned safe deposit box identification information in a communication packet.

16. An operating program for an autophone communication unit, which is a computer that performs the communication function of an autophone slave for emergency contact, which is provided in a coupon booth of an unmanned safe deposit box that divides time periods into a first guard center and a second guard center to respond to emergency contacts, an entrance that is an intermediate room leading to the coupon booth, and near the entrance entrance door between the outside and the entrance Each of the autophones has autophone handset identification information that identifies whether the autophone handset is a coupon booth autophone handset, an entrance autophone handset, or an entrance entrance door autophone handset, information indicating a first time period during which the first guard center should respond to emergency communications; a time zone holding step for holding information indicating a second time zone during which the second guard center should respond to an emergency contact; Identification information of the autophone parent unit of the first guard center; an autophone parent unit identification information storage step for storing identification information of the autophone parent unit of the second guard center; a call command determination step for determining whether a call command has been received from any of the autophone slaves; a time acquiring step of acquiring a time when the call command is issued if the call command determining step determines that the call command has been issued; an autophone handset identification information acquisition step of acquiring autophone handset identification information of the autophone handset that output the call command when the call command determination step determines that a call command has been issued; a time zone determination step of determining whether the time acquired in the time acquisition step is in the first time zone or the second time zone; a call processing step of processing a call to an autophone master unit of a guard center that corresponds to the time period determined in the time period determination step, using a communication packet including autophone slave unit identification information, based on identification information of the autophone master unit of the guard center that corresponds to the time period determined in the time period determination step; A program recorded in a readable and executable manner on an Autophone communication unit, which is a computer having the program.

17. An unmanned safe deposit box identification information storage step for storing unmanned safe deposit box identification information which is identification information of an unmanned safe deposit box, 17. A program recorded in an executable manner on the autophone communication unit as described in claim 16, wherein the call processing step includes an unmanned safe deposit box identification information processing substep for executing a call processing including the stored unmanned safe deposit box identification information in a communication packet.

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