Installation prompting method, cloud server, electronic device, and storage medium

JP7646072B2Active Publication Date: 2025-03-14FOSHAN SHUNDE MIDEA ELECTRONICS TECH CO LTD +1
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Patent Information

Application Number
JP2024513694
Authority / Receiving Office
JP · JP
Patent Type
Patents
Current Assignee / Owner
Priority Date
2021-08-31
Filing Date
2021-10-25
Publication Date
2025-03-14
Estimated Expiration
2041-10-25

AI Technical Summary

Benefits of technology

【0019】 本願は取付プロンプティング方法を提案し、この方法は、エアコンの第1の機能モジュールが受取済みの配送状況にあるときに、取付ガイダンス情報を出力するようにターゲット機器を制御することにより、第1の機能モジュールの受取時にターゲット機器から出力された取付ガイダンス情報に基づいて第1の機能モジュールをエアコンの既定エリアにどのように取り付けて使用するかを知ることができ、エアコンにおける機能モジュールの取付を容易にし、機能モジュールがエアコン上で速やかに正常な使用状態になることを保証する。

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Abstract

The installation prompting method applied to the cloud-side server includes a step (S10) of acquiring delivery status information indicating whether or not a first functional module of the air conditioner has been received, and a step (S20) of controlling a target device to output installation guidance information if the delivery status information is the first status information, wherein the first status information is information indicating that the first functional module has been received, and the installation guidance information is information used to provide guidance on the installation and use of the first functional module within a specified area of ​​the air conditioner.
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Description

[Technical field]

[0001] CROSS-REFERENCE TO RELATED APPLICATIONS This application claims priority to a Chinese patent application filed on August 31, 2021, bearing application number 202111013980.5, the entire contents of which are incorporated herein by reference.

[0002] The present application relates to the technical field of air conditioners, and in particular to an installation prompting method, a cloud-side server, an electronic device, and a computer-readable storage medium. [Background technology]

[0003] With the development of economy and technology, air conditioners are more and more widely used, and the performance of air conditioners is constantly being optimized. Some air conditioners are provided with an installation area, and users can select the functional modules they want to purchase and install them in the installation area, so that the functions of the air conditioner can meet the needs of users.

[0004] Conventionally, after a user obtains a functional module that he or she has purchased, the user usually has to manually install the functional module in the air conditioner. However, many users do not know how to install and use a functional module, which often results in problems such as failed installation or installation of the module in the wrong position, making it difficult for users to install the functional module and affecting the normal use of the functional module in the air conditioner. Summary of the Invention [Problem to be solved by the invention]

[0005] The main objective of the present application is to provide an installation prompting method, an air conditioner, and a computer-readable storage medium, which facilitate the installation of a functional module in an air conditioner and ensure that the functional module is quickly brought into normal use on the air conditioner. [Means for solving the problem]

[0006] In order to achieve the above object, the present application provides an attachment prompting method applied to a cloud-side server, the attachment prompting method comprising: obtaining delivery status information indicating whether the first functional module of the air conditioner has received the delivery status information; If the delivery status information is a first status information, controlling the target device to output installation guidance information; Here, the first status information is information indicating that the first functional module has been received, and the installation guidance information is information used to provide guidance on the installation and use of the first functional module within a specified area of ​​the air conditioner.

[0007] In one embodiment, the delivery status information is sent by an external logistics system server, and after the step of obtaining the delivery status information, The method further includes a step of determining that the delivery status information is the first status information in response to the presence of a delivery identifier of the first functional module and a corresponding receipt confirmation command in the delivery status information.

[0008] In one embodiment, when the delivery status information includes first status information, the step of controlling the target device to output installation guidance information for the first functional module includes: determining a device identifier of a purchased device corresponding to the first functional module based on a delivery identifier corresponding to the first functional module when first status information exists in the delivery status information; determining that an electronic device corresponding to the device identifier is the target device; The method includes a step of transmitting reception suggestion information to the target device and causing the target device to output the attachment guidance information.

[0009] In one embodiment, prior to the step of transmitting the receipt offer to the target device, determining module material information of the first functional module based on the delivery identifier when first status information exists in the delivery status information; The method further includes generating the receiving suggestion information based on the module material information, and outputting the installation guidance information including the module material information to the target device.

[0010] In one embodiment, the step of determining a device identifier of a purchased device corresponding to the first functional module based on a delivery identifier corresponding to the first functional module comprises: determining the device identifier corresponding to the delivery identifier based on target association information; And / or the step of determining module material information of the first functional module based on the delivery identifier further comprises: determining the order information corresponding to the delivery identifier based on target association information; Here, the target association information is information obtained by associating the device identifier, the delivery identifier, and the module material information when the first functional module is in a purchased state.

[0011] In one embodiment, prior to the step of obtaining delivery status information, When the first functional module is in a purchased state, acquiring order information of the first functional module and sending it to an external logistics system server used for managing and controlling the process from shipping to receiving of the first functional module, and receiving the delivery identifier from the external logistics system server; The method further includes, when the delivery identifier is received, associating the device identifier, the delivery identifier, the module material information, and the order information to obtain the target association information.

[0012] In one embodiment, the installation guidance information includes module documentation information of the first functional module, installation procedure information of the first functional module, and / or a recommended installation position of the first functional module within the predetermined area.

[0013] In order to achieve the above object, the present application further proposes an installation prompting method applied to an electronic device, the installation prompting method comprising: When receiving the receiving suggestion information transmitted by the cloud-side server, acquiring installation guidance information for a first functional module, the installation guidance information being information used to provide guidance on installation and use of the first functional module within a predetermined area of ​​the air conditioner; and outputting the installation guidance information. Here, the receipt presentation information includes information indicating that the first functional module has been received.

[0014] In one embodiment, the installation guidance information includes a recommended installation position, the recommended installation position includes a recommended installation position of each of the first functional module and the second functional module in the predetermined area, and the second functional module is a functional module currently installed in the predetermined area, and the step of obtaining the installation guidance information of the first functional module includes: The method includes a step of determining the recommended installation location based on first module information, which is information about a first functional module, and second module information, which is information about a second functional module currently installed in a specified area of ​​the air conditioner.

[0015] In one embodiment, the attachment prompting method includes: outputting the receipt offer information when the receipt offer information is received; The method further includes a step of executing the step of acquiring installation guidance information for a first functional module corresponding to the receiving presentation information when a request command for the installation guidance information is returned in response to the receiving presentation information.

[0016] In order to achieve the above object, the present application further proposes a cloud-side server, the cloud-side server comprising a memory, a processor, and an attachment prompting program stored in the memory and executable on the processor, and when the attachment prompting program is executed by the processor, the attachment prompting method steps described in any one of the above are realized.

[0017] In order to achieve the above object, the present application further proposes an electronic device, the electronic device comprising a memory, a processor, and an attachment prompting program stored in the memory and executable on the processor, the attachment prompting program, when executed by the processor, realizing the steps of the attachment prompting method described in any one of the above claims.

[0018] In order to achieve the above object, the present application further proposes a computer-readable storage medium, in which an attachment prompting program is stored, and when the attachment prompting program is executed by a processor, the attachment prompting method steps described in any one of the above are realized. Beneficial effects

[0019] This application proposes an installation prompting method, which controls a target device to output installation guidance information when a first functional module of an air conditioner is in a received delivery status, so that the user can know how to install and use the first functional module in a specified area of ​​the air conditioner based on the installation guidance information output from the target device when the first functional module is received, thereby facilitating the installation of the functional module in the air conditioner and ensuring that the functional module is quickly put into normal use on the air conditioner. [Brief description of the drawings]

[0020] [Figure 1]FIG. 2 is a schematic diagram of a hardware structure involved in implementing an embodiment of the mounting prompting method of the present application. [Diagram 2] 1 is a schematic flowchart of an embodiment of an attachment prompting method applied to a cloud-side server of the present application; [Diagram 3] 4 is a schematic flowchart of another embodiment of an attachment prompting method applied to a cloud-side server of the present application; [Figure 4] 1 is a schematic flow chart of an embodiment of an attachment prompting method applied to an electronic device of the present application. DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENTS

[0021] The realization of the object, the function features and advantages of the present invention will be further explained in combination with the embodiments with reference to the accompanying drawings.

[0022] It should be understood that the specific embodiments described herein are used only to interpret the present application, and are not used to limit the present application.

[0023] The main solution of an embodiment of the present application is to obtain, when a first functional module is in a predetermined state including a transaction completion state of the first functional module, first module information which is information about the first functional module and second module information which is information about a second functional module currently installed in a predetermined area of ​​the air conditioner, determine recommended installation positions including positions where each of the first functional module and the second functional module is recommended to be installed in the predetermined area based on the first module information and the second module information, and output installation prompting information based on the recommended installation positions.

[0024] In conventional technology, after a user purchases a functional module, they usually install it at any position within the installation area, which can lead to inaccurate installation positions of the functional module and reduced effectiveness of the air conditioner in improving indoor air quality.

[0025] The present application aims to provide a solution to the above problem, improve the accuracy of the mounting position of a functional module on an air conditioner, and improve the effect of the air conditioner in improving indoor air quality.

[0026] The embodiment of the present application proposes an air conditioner 01. In this embodiment, the air conditioner 01 is a floor-standing air conditioner. In other embodiments, the air conditioner 01 may be a wall-mounted air conditioner, a window air conditioner, a ceiling-mounted air conditioner, etc.

[0027] In this embodiment, the air conditioner 01 includes a housing and a functional module, and a duct is provided in the housing, and the duct may specifically include an intake duct and / or an exhaust duct in the room. The functional module is installed in the duct and used to condition the air entering the duct. A fan may be provided in the duct, and the fan can drive the air to flow into the duct and the air to flow out from the duct.

[0028] In this embodiment, the functional module is an air conditioning module. The functional module may be one or more of the functional modules having an air conditioning function, such as a heat exchange module in a heat pump cycle system, a purification module (e.g., an activated carbon module, a plasma sterilization module, etc.), a humidity control module (e.g., a dehumidification module and / or a humidification module), an oxygen supply module (e.g., a positive and negative ion module), a fragrance module, a heating module (e.g., an electric auxiliary heating module, etc.) and / or a filter module (e.g., a HEPA filter (High efficiency particulate air filter), a formaldehyde filter, etc.). The functional module may be fixedly mounted in the duct, or may be detachably mounted in the duct. In other embodiments, the functional module may be other modules without an air conditioning function, such as a module with a detection function.

[0029] In this embodiment, the functional module is removably mounted in a predetermined area in the duct. The functional module may be mounted in the predetermined area by plugging, engaging, etc. A mounting base may be provided in the predetermined area of ​​the duct, and the mounting base may include one or more mounting parts, each mounting part being removably connected to the functional module. For example, the mounting part is a mounting groove, and the functional module and the mounting groove realize a removably connection by plugging and fitting. Based on this, the user can install the functional module that needs to be used in the duct according to the actual needs of use, so as to condition the air flowing in the duct. Here, the mounting base may be fixed in the duct before the shipment of the air conditioner 01, and the functional module may be mounted on the mounting base before shipment, or may not be mounted on the mounting base and may be purchased by the user according to his / her actual needs.

[0030] Specifically, in order to realize automatic recognition of the functional module currently installed in the duct, a detection module (e.g., RF antenna, camera, etc.) is provided at a position corresponding to the installation base in the duct, and the functional module is provided with an identification unit (e.g., RFID card, barcode, two-dimensional code, etc.) having identification information, and the identification unit corresponding to different functional modules may have different identification information. Based on this, by recognizing the identification information in the detection signal of the detection module, it is possible to realize the acquisition of different functional module information. Specifically, the identification information may be function type information used to identify the functional module, information identifying the installation target position of the functional module, information identifying the copyright of the functional module, and / or information identifying the version of the functional module, etc. Based on this, by recognizing the detection signal of the detection module, it is possible to determine information such as whether a functional module is installed in the duct, the type of the installed functional module, the position of the installed functional module, whether the installed position is correct, whether the installed version is correct, and whether the installed functional module is genuine, based on the recognition result.

[0031] Furthermore, the predetermined area is divided into a plurality of sub-areas for removably mounting a plurality of functional modules. Based on this, the mounting base may have a mounting part, a detection module is installed correspondingly on each mounting part, and the area occupied by each mounting part may be determined as a sub-area, and the detection area of ​​each detection module covers its corresponding sub-area to detect the relevant information of the functional module in its corresponding sub-area. Specifically, the predetermined identification information corresponding to a plurality of different functional modules is pre-stored, and if there is a signal matching any one of the predetermined identification information in the detection signal of the detection module, it is determined that the functional module exists in the sub-area corresponding to the detection module, and if there is no signal matching any of the predetermined identification information in the detection signal, it is determined that the functional module is not mounted in the sub-area corresponding to the detection module.

[0032] Specifically, a plurality of predefined identification information may be associated with different sub-areas in advance, for example, in order to ensure the harmonization effect and durability of the functional modules, the relative positions of the plurality of different functional modules may be fixed in advance to form predefined installation positions of the plurality of functional modules in the duct, and different sub-areas may be associated with corresponding predefined identification information according to the predefined installation positions. Based on this, the detection modules in different sub-areas are associated with different predefined identification information, and the detection signals of the detection modules are analyzed according to the predefined identification information associated with the detection modules, and it can be determined whether the positions of the functional modules are accurate according to the analysis results. For example, in order to prevent modules with high dryness requirements (such as harmonization modules that require electricity, filters, etc.) from being affected by moisture and function realization, the dehumidification module may be installed in advance at the position closest to the inlet, the humidification module may be installed in the position farthest from the inlet, and other functional modules may be installed between the dehumidification module and the humidification module. Based on this, the detection module corresponding to the first sub-area closest to the suction port may be associated with the default identification information of the dehumidification module, the detection module corresponding to the second sub-area farthest from the suction port may be associated with the default identification information of the humidification module, and the default identification information corresponding to other functional modules may be associated with the sub-areas between the first and second sub-areas, respectively. Also, each sub-area between the first and second sub-areas is associated with the default identification information corresponding to all other functional modules, so that other functional modules can be freely attached between the first and second sub-areas and easy to operate by the user.

[0033] In addition, the air conditioner 01 may further include a smart large display attached to the housing, and the smart large display can be used for human-computer interaction to enable the user to operate and control the operation of the air conditioner 01 based on human-computer interaction, purchase required function modules, obtain prompting information regarding the operation of the air conditioner 01, etc.

[0034] Furthermore, the air conditioner 01 further comprises a control device, and the above-mentioned detection module, the function module mounted in the duct and the smart large display are connected to this control device.

[0035] In an embodiment of the present application, the attachment prompting device includes a processor (e.g., a CPU), a memory, etc. The memory may be a high-speed RAM memory, or a non-volatile memory, such as a magnetic disk memory, or the memory may be a storage device independent of the processor.

[0036] Based on the above air conditioner 01, the embodiment of the present application proposes a cloud-side server that is used to prompt the installation of function modules on the air conditioner 01.

[0037] 1, the cloud-side server includes a processor 1001 (e.g., a CPU), a memory 1002, etc. The memory 1002 may be a high-speed RAM memory, or a stable memory (non-volatile memory), such as a magnetic disk memory. Alternatively, the memory 1002 may be a storage device independent of the processor 1001.

[0038] Those skilled in the art will appreciate that the structure of the device shown in FIG. 1 does not constitute a limitation on the device, which may include more or fewer components than shown, or may combine some components or have different component arrangements.

[0039] As shown in Fig. 1, the memory 1002 as a kind of computer storage medium may include an attachment prompting program. In the device shown in Fig. 1, the processor 1001 may be used to call the attachment prompting program stored in the memory 1002 and execute the operations of the relevant steps of the attachment prompting method in the following embodiments.

[0040] Based on the above air conditioner 01, the embodiment of the present application further proposes an electronic device used to prompt the installation of a functional module on the air conditioner 01. Referring to FIG. 1, the electronic device is connected to the above-mentioned cloud-side server. In this embodiment, the electronic device is a terminal device on which a default application corresponding to the cloud-side server is installed, such as a mobile phone, an electronic watch, a television, a tablet, a smart large display, etc. on which a default application is installed. In this embodiment, the electronic device is a device independent of the above-mentioned air conditioner 01, and in other embodiments, the electronic device may be, for example, a device installed on the air conditioner 01, such as a smart large display installed on the air conditioner 01.

[0041] 1, the electronic device includes a processor 2001 (e.g., a CPU), a memory 2002, etc. The memory 2002 may be a high-speed RAM memory, or a stable memory (non-volatile memory), such as a magnetic disk memory. Alternatively, the memory 2002 may be a storage device independent of the processor 2001.

[0042] Those skilled in the art will appreciate that the structure of the device shown in FIG. 1 does not constitute a limitation on the device, which may include more or fewer components than shown, or may combine some components or have different component arrangements.

[0043] As shown in Fig. 1, a memory 2002 as a kind of computer storage medium may include an attachment prompting program. In the device shown in Fig. 1, a processor 2001 may be used to call the attachment prompting program stored in the memory 2002 and execute the operations of the relevant steps of the attachment prompting method in the following embodiments.

[0044] The embodiment of the present application further provides an installation prompting method that is applied to a cloud-side server to prompt the installation and use of a functional module of an air conditioner.

[0045] Referring to FIG. 2, an embodiment of the installation prompting method of the present application is proposed. In this embodiment, the installation prompting method includes: In step S10, delivery status information indicating whether the first functional module of the air conditioner has been received is obtained.

[0046] Specifically, in this embodiment, the delivery status information may be sent by an external logistics system server connected to the cloud-side server, while in other embodiments, the delivery status information may be generated by the cloud-side server itself.

[0047] The delivery status information may include information representing the delivery identifier of the first functional module and the associated baggage status (shipped status, in transit, received, etc.). Specifically, if the delivery identifier of the first functional module and the corresponding receipt confirmation command are present in the delivery status information, the delivery status information is determined to be the first status information (i.e., the first functional module has been received). If the delivery identifier of the first functional module and the corresponding receipt confirmation command are not present in the delivery status information, or if the delivery identifier of the first functional module and the corresponding dispatch command or transport status information are present in the delivery status information, the delivery status information is determined to be the second status information (i.e., the first functional module has not been received). In response to this, after the user purchases the first functional module online, the external logistics system may monitor the delivery process of the first functional module, and use the monitoring results to generate and transmit delivery status information to the cloud-side server. In this way, the cloud-side server can timely know the received status of the first functional module, and then timely output installation guidance information at the time of receipt, so that the user can timely know how to install the first functional module in the air conditioner.

[0048] In step S20, if the delivery status information includes first status information, the target device is controlled to output installation guidance information, where the first status information is information indicating that the first functional module has been received, and the installation guidance information is information used to provide guidance on the installation and use of the first functional module within a specified area of ​​the air conditioner.

[0049] This target device is a device connected to the cloud-side server, and specifically may be a designated device installed in advance (for example, a smart large display on an air conditioner or a device designated by a user), or may be a device determined based on delivery status information, etc. A default application corresponding to the cloud-side server is installed on the target device, and the default application can be used for operations and controls related to the operation of the air conditioner, such as purchasing functional modules for the air conditioner.

[0050] The installation guidance information may be generated by a cloud-side server or may be generated by the target device itself.

[0051] The installation guidance information may be output in a prompting manner such as display, voice playback, push information, etc., and the prompting manner may be the system default or may be selected by the user based on his or her actual needs.

[0052] The installation guidance information includes module documentation information for the first functional module (e.g., functions, life span, and / or recommended replacement timing), installation procedure information for the first functional module, and / or a recommended installation position for the first functional module within the specified area.

[0053] Specifically, the cloud-side server may transmit a control command to output the installation guidance information to the target device, and the target device may directly execute the control command after receiving the control command to output the installation guidance information. The cloud-side server may output a status command corresponding to the first status information to the target device, and the target device may execute an operation to output the installation guidance information after receiving the status command.

[0054] An embodiment of the present application proposes an installation prompting method, which controls a target device to output installation guidance information when a first functional module of an air conditioner is in a received delivery status, so that the user can know how to install and use the first functional module in a specified area of ​​the air conditioner based on the installation guidance information output from the target device when the first functional module is received, thereby facilitating the installation of the functional module in the air conditioner and ensuring that the functional module is quickly brought into normal use on the air conditioner.

[0055] Further, based on the above-mentioned embodiment, another embodiment of the installation prompting method of the present application is proposed. In this embodiment, referring to FIG. 3, the step S30 includes the following steps:

[0056] In step S31, if first status information exists in the delivery status information, a device identifier of the purchased device corresponding to the first functional module is determined based on a delivery identifier corresponding to the first functional module.

[0057] Specifically, the delivery identifier (delivery number, delivery company name, etc.) can be extracted and obtained from the first status information. The purchasing device is specifically a device used by the user to perform a purchase operation for the first functional module. The device identifier is specifically identification characteristic information (e.g., device name and / or device number, etc.) used to distinguish different devices.

[0058] The cloud-side server may store in advance a correspondence relationship between a delivery identifier corresponding to the first functional module and a device identifier of the purchased device corresponding thereto, and this correspondence relationship may be generated during the purchase of the first functional module and stored in the cloud-side server. Based on this correspondence relationship, the device identifier corresponding to the delivery identifier here can be determined.

[0059] In step S32, the electronic device corresponding to the device identifier is determined to be the target device.

[0060] In step S33, reception suggestion information is transmitted to the target device, and the attachment guidance information is output to the target device.

[0061] The reception presentation information is, specifically, information used to present to the target device that the first functional module is currently in a received state. This reception presentation information may be fixed information that is set in advance, or may be information that is determined based on related information of the first functional module (for example, the first status information may be used as the reception presentation information, and this reception presentation information may be determined based on the first status information and module information of other first functional modules).

[0062] Specifically, in this embodiment, when the delivery status information includes first status information, the module documentation information of the first functional module is determined based on the delivery identifier, the receipt presentation information is generated based on the module documentation information, and the installation guidance information including the module documentation information is output to the target device. Specifically, the module documentation information may include a module function type, a module life, a recommended replacement time, a manufacturing date, and / or cleaning guidance information. The cloud-side server may store in advance a correspondence relationship between the delivery identifier corresponding to the first functional module and the module documentation information of the first functional module, and this correspondence relationship may be generated during the purchase of the first functional module and stored in the cloud-side server. Based on this correspondence relationship, the module documentation information corresponding to this delivery identifier can be determined.

[0063] Here, when the first functional module has been received, the device used by the user to purchase the first functional module is identified based on the delivery identifier, and the installation guidance information is output, thereby ensuring that the user can receive the relevant installation guide at the time of receipt and achieve accurate installation, and ensuring that the functional module quickly returns to a normal operating state in the air conditioner. Based on this, the module documentation information of the first functional module is further obtained based on the delivery identifier, thereby ensuring that the target device can accurately output installation guidance information including the module documentation information of the functional module currently received by the user, ensuring the accuracy of the installation guidance information, and allowing the user to clearly and accurately know the precautions for installing and using the first functional module in a specified module based on the installation guidance information.

[0064] Furthermore, in this embodiment, the step of determining an equipment identifier of a purchased equipment corresponding to the first functional module based on a delivery identifier corresponding to the first functional module includes a step of determining the equipment identifier corresponding to the delivery identifier based on target association information, and / or the step of determining module material information of the first functional module based on the delivery identifier includes a step of determining the module material information corresponding to the delivery identifier based on target association information, wherein the target association information is information obtained by associating the equipment identifier, the delivery identifier, and the module material information when the first functional module is in a purchased state.

[0065] Specifically, this target association information is generated by a cloud-side server and stored in the cloud-side server. Specifically, when a user uses a device to purchase a first functional module, and the purchase price of the first functional module is successfully paid and the module is in an unshipped state, the first functional module can be determined to be in a purchased state, and the cloud-side server can obtain and associate information such as a device identifier, the delivery identifier, and the module material information to obtain this target association information. Furthermore, in addition to the device identifier, the delivery identifier, and the module material information, the device identifier, the delivery identifier, and the module material information in the target association information may further be associated with order information for the first functional module.

[0066] In this embodiment, when the purchase of the first functional module is completed, target association information is generated by associating the device identifier, delivery identifier, module material information, etc., and based on this, when the first functional module is subsequently in a received state, the cloud-side server can accurately and quickly determine the target device for which installation guidance information will be output based on the target association information, thereby ensuring that accurate installation guidance information is quickly output.

[0067] Furthermore, in this embodiment, before step S10, when the first functional module is in a purchased state, the method further includes a step of acquiring order information of the first functional module, transmitting the order information to an external logistics system server used for managing and controlling the process from shipping to receiving the first functional module, and receiving the delivery identifier from the external logistics system server, and a step of acquiring the target association information by associating the device identifier, the delivery identifier, and the order information when the delivery identifier is received. Specifically, after a user completes the purchase of the first functional module using a terminal device such as a mobile phone, the cloud-side server may record the device identifier of the terminal device used by the user to purchase the first functional module, the order information generated by the user's purchase of the first functional module, and the module material information of the first functional module. The cloud-side server transmits the order information to the external logistics system server, and the external logistics system server, after receiving the order information, generates a delivery identifier based on the order information and transmits the generated delivery identifier to the cloud-side server. After receiving the delivery identifier, the cloud-side server associates the delivery identifier, the device identifier, the module material information, and the order information to obtain target association information. Here, the warehouse corresponding to the first functional module can be dispatched based on the order information and the delivery identifier in the target association information. In this embodiment, by establishing data exchange between the external logistics system server, the cloud-side server, and the device used by the user to purchase the functional module, it is ensured that the delivery status information of the first functional module can be tracked after the user purchases the functional module, and when the user successfully signs for and receives the first functional module, the user can immediately obtain installation guidance information on the device used to purchase the first functional module, which ensures that the user is provided with timely information on the installation and use of the first functional module, making it easier for the user to install the first functional module, and further improving the installation efficiency of the first functional module.

[0068] The embodiment of the present application further provides an installation prompting method for prompting the installation and use of a functional module of an air conditioner, which is applied to an electronic device. Referring to FIG. 4, the installation prompting method includes the following steps:

[0069] In step S100, when the receipt presentation information sent by the cloud-side server is received, installation guidance information is obtained, which is information used to guide the installation and use of the first functional module within a specified area of ​​the air conditioner, and here the receipt presentation information indicates that the first functional module has been received.

[0070] This receiving offer information may be information that is sent directly to the electronic device when the cloud-side server detects the first status information, similar to the generating process of the receiving offer information mentioned in the above-mentioned embodiment.

[0071] Specifically, this electronic device is the same device as the target device and purchased device mentioned in the above embodiment.

[0072] In step S200, the attachment guidance information is output.

[0073] The concept, generation method, and output process of this installation guidance information are the same as the solutions mentioned in the above embodiments, so they will not be described here. The electronic device can output the installation guidance information within the default application installed on it.

[0074] In this embodiment, by cooperation between the electronic device and the cloud-side server, when the user signs for and receives the first functional module, the user can timely obtain installation instructions for the first functional module through the electronic device, which facilitates the installation of the functional module in the air conditioner and ensures that the functional module can be quickly returned to normal use on the air conditioner.

[0075] Further, in the present embodiment, the installation guidance information includes a recommended installation position, the recommended installation position includes a position in the predetermined area where each of the first functional module and the second functional module is recommended to be installed, and the second functional module is a functional module currently installed in the predetermined area, and the step of acquiring the installation guidance information of the first functional module includes: The method includes a step of determining the recommended installation location based on first module information, which is information about a first functional module, and second module information, which is information about a second functional module currently installed in a specified area of ​​the air conditioner.

[0076] The predetermined area is an area within an air conditioner duct, and the first functional module and the second functional module are both air conditioning modules available for conditioning air flowing through the duct. In another embodiment, the first functional module or the second functional module may be a detection module used to monitor the condition of the duct.

[0077] The first and second functional modules may be modules of the same type or different types. The number of second functional modules may be one or more. Here, when there are two or more second functional modules in the predetermined area, the types of the two or more second functional modules may be the same or different.

[0078] The first module information and the second module information are specifically information related to the functions realized by the first functional module and the second functional module, such as the function type, the period of use of the module, the life of the module and / or the limit values ​​of environmental parameters (e.g., temperature and / or humidity) allowed for the operation of the module's function.

[0079] Specifically, the module identifiers of all functional modules permitted for use in the air conditioner and their corresponding module information may be collected in advance, a module information database may be constructed based on the collected information, and the module information database may be stored on the air conditioner or in the cloud. Based on this, the module identifiers of the first functional module and the second functional module may be inquired from the module information database stored in the air conditioner or in the cloud, whereby the first module information and the second module information may be obtained.

[0080] Specifically, this recommended installation position is a position where the air conditioning quality of the air conditioner is optimal when both the first functional module and the second functional module are installed within a predetermined area.

[0081] The different first module information and second module information may correspond to different recommended installation positions, where the distance between the first functional module and the second functional module corresponding to the different recommended installation positions is different, or the relative positions (distance and / or direction) of the first functional module and the second functional module corresponding to the different recommended installation positions with respect to the air outlet or the air inlet are different.

[0082] Specifically, a rule for arranging functional modules within a predetermined area may be established in advance, and a recommended mounting position corresponding to the current first module information and second module information may be determined based on the rule for arranging functional modules.

[0083] the first module information includes a first function type of the first functional module, and the second module information includes a second function type of the second functional module; The recommended installation positions corresponding to different first and second function types are different. Based on this, a correspondence relationship between combinations of different function types and recommended installation positions may be established in advance, and a recommended installation position corresponding to the current first and second function types may be determined based on this correspondence relationship.

[0084] In this embodiment, the recommended installation position is determined based on the functional types corresponding to the first functional module and the second functional module, so that when the first functional module and the second functional module are installed and operated within a specified area according to the recommended installation drawing positions, the function realization of each functional module does not affect each other, and the accuracy of the recommended installation position output is ensured, and it is ensured that the air conditioning quality of the air conditioner can be optimized when both the first functional module and the second functional module are installed in the air conditioner.

[0085] Specifically, in this embodiment, when the first functional type and the second functional type include a humidification type and a purification type, a first target position is determined as a first recommended installation position of the functional module belonging to the humidification type among the first functional module and the second functional module, and a second target position is determined as a second recommended installation position of the functional module belonging to the purification type among the first functional module and the second functional module. The recommended installation positions include the first recommended installation position and the second recommended installation position, and the distance between the first target position and the air outlet of the air conditioner is smaller than the distance between the second target position and the air outlet.

[0086] Among these, the functional types of modules such as the formaldehyde removal module, dust removal module, deodorization module, and sterilization module all belong to the purification type.

[0087] For example, when the first function type is a humidification type and the second function type is a purification type, the distance between the installation position corresponding to the first functional module and the air outlet at the recommended installation position is smaller than the distance between the installation position corresponding to the second functional module and the air outlet. As another example, when the second function type is a humidification type and the first function type is a purification type, the distance between the installation position corresponding to the first functional module and the air outlet at the recommended installation position is larger than the distance between the installation position corresponding to the second functional module and the air outlet. As another example, there are two or more second functional modules, at least one of the two or more second functional modules is a purification type, one of the two or more second functional modules is a humidification type, and the first functional module is a purification type, and the distance between the installation position corresponding to the first functional module of the humidification type and the air outlet at the recommended installation position is larger than the distance between the installation position corresponding to the second functional module of the purification type or the first functional module and the air outlet.

[0088] On this basis, it is advantageous to avoid the influence of high humidity on the purification function of the purification module, and to ensure that the purification and humidification effects of the air conditioner blown out can both be optimized.

[0089] In another embodiment, when the first functional type and the second functional type include a dehumidification type and a purification type, a first target position is determined as a first recommended installation position of a functional module belonging to the humidification type among the first functional module and the second functional module, and a second target position is determined as a second recommended installation position of a functional module belonging to the purification type among the first functional module and the second functional module. The recommended installation positions include the first recommended installation position and the second recommended installation position, and a distance between the first target position and an air outlet of the air conditioner is smaller than a distance between the second target position and the air outlet.

[0090] Based on this, the influence of humidity on the purification function of the purification module can be effectively reduced, and the purification effect and dehumidification effect of the air conditioner blown out can both be optimized.

[0091] In another embodiment, when the first functional type and the second functional type include two or more of the same functional type, the two functional modules, the first functional module and the second functional module, belonging to the same functional type are installed at an interval in the recommended installation position.

[0092] In this embodiment, by determining the recommended installation position as described above, the user can know how to accurately install the first functional module and the second functional module based on the installation guidance information when receiving the first functional module, thereby improving the accuracy of the installation position of the functional modules on the air conditioner, realizing the mutual coordination of the performance of each functional module, and effectively improving the indoor air quality improvement effect of the air conditioner.

[0093] Further, in this embodiment, the installation prompting method further includes the steps of: when receiving the receiving suggestion information, outputting the receiving suggestion information; and, if there is a request command for the installation guidance information returned according to the receiving suggestion information, executing the step of acquiring the installation guidance information of the first functional module corresponding to the receiving suggestion information. Based on this, after acquiring the receiving suggestion information, the user may decide whether to view the installation guidance information according to his / her needs, and may input a request command if there is a need to acquire the installation guidance information. Here, the above method can ensure that the output of the installation guidance information can accurately meet the actual needs of the user.

[0094] It should be noted that the data processing process of the cloud-side server according to this embodiment is the same as that of the related embodiment implementing the attachment prompting method applied to the cloud-side server described above, and therefore will not be described here.

[0095] In addition, an embodiment of the present application further proposes a computer-readable storage medium, in which an attachment prompting program is stored, and when the attachment prompting program is executed by a processor, it realizes the relevant steps of any one of the embodiments of the attachment prompting method described above.

[0096] As used herein, the terms "comprises," "including," or any other variation thereof, imply a non-exclusive inclusion such that a process, method, article, or system of a set of elements includes not only those elements but also other elements not expressly listed or including elements inherent in such process, method, article, or system. In the absence of further limitations, an element defined by the phrase "comprises a..." does not exclude the presence of other identical elements in the process, method, article, or system that includes the element.

[0097] The numbers of the above embodiments of the present invention are for illustrative purposes only and do not indicate superiority or inferiority of the embodiments.

[0098] Through the above description of the embodiments, those skilled in the art can clearly understand that the methods of the above embodiments can be realized by adding a required general-purpose hardware platform to software (of course, hardware can be used, but in many cases the former is a better implementation method). Based on this understanding, the technical solution of the present application, in its essence or in part contributing to the prior art, can be embodied in the form of a software product. The computer software product can be stored in the above-mentioned storage medium (e.g., ROM / RAM, magnetic disk, optical disk) and includes several instructions that cause a terminal device (which may be a mobile phone, a computer, a server, an air conditioner, or a network device, etc.) to execute the methods described in each embodiment of the present application.

[0099] The above are merely preferred embodiments of the present application, and do not limit the scope of protection of the present application. Any equivalent structure or equivalent flow conversion made by utilizing the contents of the specification and drawings of the present application, or directly or indirectly applied to other related technical fields, shall be included in the scope of protection of the patent of the present application for the same reason.

Claims

1. An attachment prompting method applied to a cloud-side server, comprising: obtaining delivery status information indicating whether the first functional module of the air conditioner has received the delivery; If the delivery status information is a first status information, controlling the target device to output installation guidance information; Here, the first status information is information indicating that the first functional module has been received, and the installation guidance information is information used to provide guidance on installation and use of the first functional module within a predetermined area of ​​the air conditioner. Installation prompting method.

2. The delivery status information is transmitted by an external logistics system server, and after the step of acquiring the delivery status information, determining that the delivery status information is the first status information in response to the presence of a delivery identifier of the first functional module and a corresponding receipt confirmation command in the delivery status information; 2. The attachment prompting method of claim 1, further comprising:

3. When the delivery status information includes first status information, the step of controlling the target device to output installation guidance information for the first functional module includes: determining a device identifier of a purchased device corresponding to the first functional module based on a delivery identifier corresponding to the first functional module when first status information exists in the delivery status information; determining that an electronic device corresponding to the device identifier is the target device; transmitting reception suggestion information to the target device and causing the target device to output the attachment guidance information; 2. The attachment prompting method of claim 1, comprising:

4. Prior to the step of transmitting receipt offer information to the target device, determining module material information of the first functional module based on the delivery identifier when first status information exists in the delivery status information; generating the receiving suggestion information based on the module material information, and outputting the installation guidance information including the module material information to the target device; 4. The attachment prompting method of claim 3, further comprising:

5. The step of determining a device identifier of a purchased device corresponding to the first functional module based on a delivery identifier corresponding to the first functional module includes: determining the device identifier corresponding to the delivery identifier based on target association information; And / or the step of determining module material information of the first functional module based on the delivery identifier further comprises: determining the module material information corresponding to the delivery identifier based on target association information; Here, the target association information is information obtained by associating the device identifier, the delivery identifier, and the module material information when the first functional module is in a purchased state.

5. The attachment prompting method of claim 4.

6. Prior to the step of obtaining delivery status information, When the first functional module is in a purchased state, acquiring order information of the first functional module and sending it to an external logistics system server used for managing and controlling the process from shipping to receiving of the first functional module, and receiving the delivery identifier from the external logistics system server; when receiving the delivery identifier, associating the device identifier, the delivery identifier, the module material information, and the order information to obtain the target association information; 6. The attachment prompting method of claim 5, further comprising:

7. The installation guidance information includes module documentation information of the first functional module, installation procedure information of the first functional module, and / or a recommended installation position of the first functional module within the predetermined area.

2. The attachment prompting method of claim 1.

8. 1. An attachment prompting method applied to an electronic device, comprising: When receiving the receiving offer information transmitted by the cloud-side server, acquiring installation guidance information for the first functional module, the installation guidance information being information used to provide guidance on installation and use of the first functional module within a predetermined area of ​​the air conditioner; and outputting the installation guidance information. Here, the receipt presentation information includes information indicating that the first functional module has already received the Installation prompting method.

9. The installation guidance information includes a recommended installation position, the recommended installation position includes a position in the predetermined area where each of the first functional module and the second functional module is recommended to be installed, and the second functional module is a functional module currently installed in the predetermined area. The step of acquiring the installation guidance information of the first functional module includes: determining the recommended installation position based on first module information, which is information on a first functional module, and second module information, which is information on a second functional module currently installed in a predetermined area of ​​the air conditioner; 9. The attachment prompting method of claim 8, comprising:

10. A device comprising: a memory; a processor; and an attachment prompting program stored in the memory and executable on the processor, the attachment prompting program performing the steps of the attachment prompting method according to any one of claims 1 to 7 when executed by the processor. Cloud server.

11. A method for attaching a device comprising: a memory; a processor; and an attachment prompting program stored in the memory and executable on the processor, the attachment prompting program implementing the steps of the attachment prompting method according to claim 8 or 9 when executed by the processor. electronic equipment.

12. A mounting prompting program is stored, and when the mounting prompting program is executed by a processor, the mounting prompting method steps according to any one of claims 1 to 9 are realized. A computer-readable storage medium.

13. A method for implementing the attachment prompting method according to any one of claims 1 to 9 by a processor, Computer program.

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