Information processing device, information processing method, and information processing program

The information processing device addresses the challenge of identifying and managing mobile body parts by utilizing a combination of mobile body identification information types, including type designation numbers and classification numbers, to efficiently search and output relevant parts.

JP7649412B1Active Publication Date: 2025-03-19BROADLEAF CO LTD
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Patent Information

Application Number
JP2024154199
Authority / Receiving Office
JP · JP
Patent Type
Patents
Current Assignee / Owner
Filing Date
2024-09-06
Publication Date
2025-03-19
Estimated Expiration
2044-09-06

AI Technical Summary

Technical Problem

Existing systems face challenges in efficiently identifying and outputting the parts that constitute a mobile body based on the provided identification information, leading to inefficiencies in part identification and management.

Method used

An information processing device that stores mobile body identification information, including a combination of type designation numbers and classification numbers, to identify parts constituting a mobile body and output relevant information, allowing for accurate part identification and management.

Benefits of technology

Enables efficient searching and outputting of parts that make up a mobile body, improving part identification accuracy and management efficiency by utilizing multiple identification information types.

✦ Generated by Eureka AI based on patent content.

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Abstract

An information processing device is provided that is capable of searching for parts or part candidates that configure a moving body. [Solution] An information processing device 1 stores moving object identification information, moving object specification information, and a combination of a model designation number and a classification number, each associated with information on parts that constitute the moving object. The information processing device 1 acquires at least one piece of information on a combination of moving object identification information, moving object specification information, and a model designation number and a classification number for a specific moving object, and identifies parts that constitute the specific moving object associated with the at least one piece of information stored in a storage unit. Then, information on the union of parts identified by the identification unit is output.
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Description

[Technical field]

[0001] The present invention relates to an information processing device, an information processing method, and an information processing program. [Background technology]

[0002] 2. Description of the Related Art Conventionally, a system is known that identifies parts constituting a given moving object based on identification information that identifies the moving object. For example, Patent Document 1 discloses an automobile parts search system that obtains a chassis number that identifies a specific automobile, obtains the automobile's model identification number using the chassis number as a search key, and obtains the automobile's part number from the model identification number. Similarly, Patent Document 2 discloses a used parts procurement system that receives a chassis number, which is an identifier unique to a vehicle, and acquires information on vehicle parts (used parts) that make up the vehicle based on the chassis number. [Prior art documents] [Patent documents]

[0003] [Patent Document 1] JP 2004-192599 A [Patent Document 2] JP 2004-240649 A Summary of the Invention [Problem to be solved by the invention]

[0004] The information processing devices in the above Patent Documents 1 and 2 are described as acquiring information on a chassis number that identifies a vehicle, and searching for vehicle parts that configure the vehicle based on the information on the chassis number to identify the necessary parts. In this context, when identification information that identifies a vehicle or specific information that identifies a vehicle is obtained, there is a need for a device or operation that can identify the vehicle parts installed in the vehicle according to the information.

[0005] An object of the present invention is to provide an information processing device, an information processing method, and an information processing program that are capable of searching for and outputting parts or part candidates that constitute a moving body. [Means for solving the problem]

[0006] The above-mentioned problem is solved by the information processing device of the present invention, which includes a storage unit that stores moving body identification information for identifying a moving body, moving body specification information capable of specifying the moving body by feature information of the moving body, and a combination of a model designation number and a classification number capable of specifying the moving body, in association with information on parts that constitute the moving body, and at least one piece of information of the moving body identification information, the moving body specification information, and the combination of the model designation number and the classification number for a specific moving body. Also a part identification unit that identifies a part constituting a predetermined moving object associated with the at least one piece of information stored in the storage unit; before The part is identified by the part identification unit based on at least one of the mobile unit identification information, the mobile unit specification information, and a combination of the model designation number and the classification number. Department and an output unit for outputting product information. The output unit outputs information on the parts including information on the parts associated only with each piece of information and information on the parts associated with all pieces of information based on at least two pieces of information, the mobile unit identification information, the mobile unit specification information, and a combination of the model designation number and the classification number. This problem is solved by:

[0007] As described above, the information processing device identifies parts that make up a specified mobile body based on at least one piece of information: mobile body identification information, mobile body specification information, and a combination of a model designation number and a classification number, and outputs information on the union of parts for the identified parts. By identifying parts in this manner and outputting the identified parts, when identification information for identifying a moving body or specific information for identifying a moving body is obtained, it becomes possible to identify the parts that make up the moving body in accordance with that information and output information about the parts.

[0008] The above-mentioned problem is solved by an information processing method according to the present invention, in which a computer having a storage unit stores moving body identification information for identifying a moving body, moving body specification information capable of specifying the moving body by characteristic information of the moving body, and a combination of a model designation number and a classification number capable of specifying the moving body, in association with information on parts constituting the moving body, and stores at least one piece of information of the moving body identification information, the moving body specification information, and the combination of the model designation number and the classification number for a specific moving body. Also and identifying a part constituting a predetermined moving object associated with the at least one piece of information stored in the storage unit; before The mobile unit is identified based on at least one of the mobile unit identification information, the mobile unit specification information, and a combination of the model designation number and the classification number. Department Outputting product information and executing and outputting the information on the parts includes outputting the information on the parts including information on the parts associated only with each piece of information and information on the parts associated with all of the pieces of information based on at least two pieces of information, the mobile unit identification information, the mobile unit specification information, and a combination of the model designation number and the classification number. This problem is solved by:

[0009] The above-mentioned problem is solved by the information processing program of the present invention, which includes a computer having a storage unit that stores moving body identification information for identifying a moving body, moving body specification information capable of specifying the moving body by feature information of the moving body, and a combination of a model designation number and a classification number capable of specifying the moving body, in association with information on parts that constitute the moving body, and stores at least one piece of information of the moving body identification information, the moving body specification information, and the combination of the model designation number and the classification number for a specific moving body. Also and a process of identifying a part constituting a predetermined moving object associated with the at least one piece of information stored in the storage unit; before The mobile unit is identified based on at least one of the mobile unit identification information, the mobile unit specification information, and a combination of the model designation number and the classification number. Department A process to output product information and In the process of outputting the information on the parts, based on at least two pieces of information, the mobile unit identification information, the mobile unit specification information, and a combination of the model designation number and the classification number, the information on the parts including information on the parts associated only with each piece of information and information on the parts associated with all of the pieces of information is output. This problem is solved by: Effect of the Invention

[0010] According to the information processing device, the information processing method, and the information processing program of the present invention, it becomes possible to search for and output parts or part candidates that constitute a moving object. [Brief description of the drawings]

[0011] [Figure 1] FIG. 2 is a diagram illustrating the hardware configuration of an information processing device and a user terminal of the information processing system. [Diagram 2] FIG. 2 is a diagram illustrating functions of an information processing device. [Diagram 3] FIG. 13 is a diagram showing an input screen for moving body identification information, moving body specification information, and moving body related information. [Figure 4] FIG. 13 is a diagram showing a screen for creating work estimate information. [Diagram 5] FIG. 13 is a diagram showing a display screen of work instruction information. [Figure 6] FIG. 13 is a diagram showing a display screen of work instruction information. [Figure 7] FIG. 11 is a process flow diagram showing an information processing method. [Figure 8] FIG. 11 is a process flow diagram showing an information processing method (a method for identifying a part). DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENTS

[0012] Hereinafter, one embodiment of the present invention will be described with reference to FIGS.

[0013] <Outline of information processing system> As shown in FIG. 1, the information processing system S is mainly composed of an information processing device 1 that identifies parts that make up a "mobile body" and outputs information about the identified parts, and a user terminal 100 that is connected to the information processing device 1 via a network and is used by a user who requests information about parts that make up a specified mobile body. The information processing device 1 acquires "mobile object identification information" and "mobile object specification information" of a specific mobile object from the user terminal 100, specifies parts that constitute the mobile object based on the information, and outputs information on the specified parts to the user terminal 100 as well as to a work management device, etc. For example, the information on the parts is displayed on the screen of the user terminal 100, or is notified by email. The information processing device 1 is not limited to acquiring "mobile object identification information (mobile object specific information)" through the user terminal 100, but may directly accept input or selection of "mobile object identification information" by a user using the information processing device 1, identify parts based on the mobile object identification information, and output the identified parts. In this case, it is preferable to display information about the parts on the screen of the information processing device 1, or to notify the user by email.

[0014] Here, a "mobile body" corresponds to a vehicle, for example, a "vehicle (new car, used car (including damaged vehicles, broken vehicles, etc.)) that requires repair, replacement, or installation of parts." A "mobile body" is completed by assembling a number of parts (group of parts) that make up the mobile body. Note that a "mobile body" is not limited to a vehicle, and may be a vehicle other than a vehicle (one that carries people) or one that carries things other than people. It may also be a drone or small mobility. "Parts (mobile body parts)" are parts used in vehicles and are classified by part type. Part types include "first part types" classified by the part's location (structural part) of the mobile body, and "second part types" classified by the part's sales manufacturer (sales route), quality, etc.

[0015] The "first part type" is identification information such as part code, part name, part shape, part dimensions, part year, part grade, part image, etc. The "second part type" is identification information such as genuine part, second genuine part, high-quality part, used part, compatible part, etc. "Genuine parts" are parts that are officially certified by the vehicle manufacturer, regardless of whether they are new or used. "Secondary genuine parts" are parts officially certified by parts manufacturers, whether new or used, or parts sold under a second brand by parts manufacturers related to vehicle manufacturers as replacement parts for genuine parts. Replacement parts also include parts where only the packaging label has been changed from that of genuine parts. A "high-quality part" is a part that is the same or nearly the same as a genuine part, regardless of whether it is new or used, and is not sold by the vehicle manufacturer but by a parts manufacturer (a manufacturer different from the official parts manufacturer mentioned above). A high-quality part corresponds to a part that has a different model number from a genuine part, regardless of whether it is new or used, or is sold by a dealer other than the dealer that sells genuine parts. Furthermore, high-quality parts include high-performance parts that can perform the function of the part at a higher level than genuine parts, as well as low-performance parts that can only perform the function of the part at a lower level than genuine parts. For example, in the case of a "brake pad" as a high-quality part, the function is to slow down and stop the braking of a moving object, and a brake pad that can slow down and stop the moving object in a shorter braking distance than a genuine brake pad is a high-performance part. A brake pad that slows down and stops the moving object in a longer braking distance than a genuine brake pad is a low-performance part. "Used parts" are parts removed from used vehicles (vehicles that have been used or are to be scrapped) and have been repaired, inspected, etc. so that they can be sold. "Interchangeable parts" are parts that are compatible with multiple vehicle models, regardless of whether they are new or used. High-quality parts, used parts, and compatible parts are also called "third-party parts" that are different from genuine parts (second-genuine parts).

[0016] "Mobile unit identification information" refers to identification information that identifies a mobile unit, such as a vehicle identification number (mobile unit number) and a vehicle registration number (number printed on a license plate). "Mobile unit identification information" refers to identification information that identifies (is identifiable with) a mobile unit, such as a combination of model type (full model type, certified model type, etc.), model designation number, and classification number. Of these, model type is also referred to as "first mobile unit identification information (first mobile unit identification number)." Additionally, combination information of model designation number and classification number is also referred to as "second mobile unit identification information (second mobile unit identification number)." Note that "identifying a moving body" means, for example, identifying a moving body with 100% (almost 100%) accuracy, or uniquely (uniquely) specifying a moving body. "Specifying a moving body" does not necessarily mean uniquely specifying a moving body, but means narrowing down moving bodies, or specifying candidates for a moving body.

[0017] The "vehicle identification number" is also called the vehicle identification number (VIN number) or the vehicle identification number. The vehicle identification number (vehicle number) is a number that can uniquely identify a vehicle. The chassis number is information that does not change until the vehicle is scrapped or dismantled. Since the chassis number can identify a vehicle, the chassis number is information that can uniquely identify a group of parts registered for the vehicle. A plurality of pieces of moving body identification information (a plurality of first moving body identification numbers) can be associated with each other. In this case, it is possible to search for and identify parts that constitute a moving body using each piece of associated moving body identification information. For example, by storing a chassis number and a vehicle registration number in association with each other, it is possible to search for information on the other, and for parts that constitute a moving body or candidates for parts that can constitute a moving body, using only the chassis number or the vehicle registration number. In particular, when identifying a moving body (such as a vehicle) by a vehicle registration number (number plate), the chassis number is not essential, and it is possible to store the chassis number without registering it or with a temporary chassis number (provisional chassis number) registered. In other words, even if the chassis number is not specified, it is possible to search for and specify a part or a candidate part by the vehicle registration number.

[0018] "Model" is specific information (specific number) indicated by a combination of letters, numbers, and symbols to classify the type of vehicle (such as vehicle type or model). "Model" includes "full model (common model)" and "certified model (model listed on vehicle inspection certificate)". Other examples include the model listed on the caution plate and the series model. The "full model" can be determined by the mobile unit manufacturer, and is information that can identify the mobile unit based on the characteristic information of the mobile unit. The "full model" is expressed by a vehicle identification number that includes characteristic information such as the vehicle's specifications and grade (expressed by a classification number). By acquiring the full model information, it is possible to identify characteristic information such as the vehicle manufacturer, vehicle model, grade, vehicle specifications (frame, body), equipment, engine type (engine series), year, drive system, production year, and exhaust gas regulations. The "full model" is information required when maintaining, repairing, or replacing parts of a vehicle, and often includes the "model designation number and classification number" described below. The "full model number" contains information necessary for a vehicle manufacturer to maintain and repair that vehicle. On the other hand, the "full model number" is merely an (unique) indication of the vehicle's characteristic information by the vehicle manufacturer, and does not necessarily identify the vehicle itself (with 100% accuracy). For example, by acquiring the full model number information, it is possible to identify the characteristic information of a candidate vehicle, or information necessary for the maintenance and repair of the vehicle (such as parts information, work information, etc.). Therefore, compared to the case where a moving body is identified based on the above-mentioned "chassis number" and parts constituting the moving body are identified, when parts are identified by "full model", the accuracy (matching rate) of the identified parts is relatively low. In other words, multiple parts are extracted as candidates. On the other hand, compared to the case where parts are identified by the "combination of model designation number and classification number" described below, the accuracy of the identified parts is high. In other words, a more narrow range of parts are extracted as candidates. The "certified type", also known as the type stated on the vehicle inspection certificate, is determined based on the Vehicle Act (Road Transport Vehicle Act) and is information that allows classification of vehicle types and models. The certified type is written on the vehicle inspection certificate (mobile vehicle certificate) and is generally expressed as a combination of letters and numbers.

[0019] The "type designation number" is a number that indicates that the vehicle has passed the standard conformity inspection and quality control (uniformity) inspection. In other words, it indicates the model and grade of the vehicle that meets certain quality standards. The "model designation number" is a number that designates a mobile object that has a model and meets certain standards and quality standards, making it possible for the mobile object to be delivered directly from a mobile object dealer (where a number can be registered) without having to be brought to the authorities (the Land Transport Bureau). The "classification number" is a number that identifies the equipment (including interior and exterior parts) installed on each individual vehicle (individual mobile object). These moving object identification numbers are numbers that can be used to identify (narrow) a moving object or estimate a moving object by combining multiple moving object identification numbers (such combinations are also referred to as "composite moving object identification numbers"). In particular, if a moving object can be identified, the parts that make up the moving object can be identified, and if a moving object can be estimated, candidates for the parts that make up the moving object can be identified. As a document (written document) containing information about a moving object or as data related to a moving object, there is "vehicle inspection certificate information (mobile object certification information)," which contains information such as the chassis number, vehicle registration number, date of first registration (date of the date when the registration application for the moving object was accepted by the authorities), model, model designation number, and classification number, and indicates that the vehicle complies with safety standards. This information is also stored in the two-dimensional code and IC chip written on the vehicle inspection certificate information.

[0020] From the above, with "mobile body identification information", a specific moving body can be identified by a single piece of information, and the parts that make up the specific moving body can be specified. On the other hand, with "mobile body specification information", a specific moving body (candidate moving body) can be specified by a single piece of information or multiple pieces of information, and the parts that make up the specific moving body can be specified (narrowed down) or estimated from the candidate moving bodies. For this reason, when specifying the parts that make up a moving body with higher accuracy, it is preferable to use "mobile body identification information" rather than "mobile body specification information".

[0021] The information processing device 1 stores in the storage unit 10 "first parts correspondence information" that associates the above "mobile body identification information (e.g., chassis number)", "mobile body information (mobile body type information)", and "parts information (parts type information)" that constitutes the mobile body. In addition, the information processing device 1 stores in the storage unit 10 "second parts correspondence information" that associates the above "mobile body specification information (e.g., a combination of a model designation number and a classification number in addition to a full model)", "mobile body information", and "parts information". The information processing device 1 also has a database (DB) including a mobile body information memory unit 11 that stores "mobile body information," a part information memory unit 12 that stores "parts information" and "related parts information" that make up the mobile body, a work memory unit 13 that stores "work information" required for part repair, replacement or installation work, and a history memory unit 14 that stores "work history information" regarding past repair, replacement or installation work of parts that make up the mobile body. The information processing device 1 may be provided with a database for managing "mobile object information," "parts information," "work information," "work history information," and the like, as described above, or may obtain the latest information from an external management server that manages this information at any time and temporarily store it.

[0022] The information processing device 1 executes information processing and provides software services to a user terminal 100 connected via a network. More specifically, the information processing device 1 provides the user terminal 100 with a software service that manages "information about a moving body" and "information about parts" that constitute the moving body. For example, it obtains "moving body identification information (moving body specific information)" that identifies (specifies) a specific moving body from the user, and identifies (extracts) parts that constitute the moving body or candidates for parts that can constitute the moving body based on the "moving body identification information (moving body specific information)", and outputs "work information" required for repairing, replacing, or installing the identified parts, and "work history information" for the identified parts. In this case, the candidate parts refer to parts (for example, compatible parts) that can be used (constituted) as parts that constitute a moving body. Specifically, the following applies:

[0023] The information processing device 1 identifies a user who uses a terminal such as the user terminal 100. Then, from the user-identified user terminal 100, it acquires "mobile body identification information" that identifies a specific mobile body. Specifically, as shown in FIG. 3, it acquires the "mobile body identification information" by accepting an input or selection of a user operation through the user terminal 100, or by reading a two-dimensional code written on a vehicle inspection certificate through the user terminal 100. As the mobile body identification information, for example, a "chassis number" is acquired. Then, based on the information, it identifies the parts (parts group) that constitute the specific mobile body by referring to the "first parts correspondence information" stored in the storage unit 10. Then, it outputs information on the identified parts (list information of the parts group). Specifically, it outputs the parts information on the screen of the user terminal 100. When the information processing device 1 acquires, for example, a "full model" as the moving object identification information, it identifies the parts (group of parts) that configure the predetermined moving object (or narrows down candidates of parts) by referring to the "second part correspondence information" stored in the storage unit 10. Then, it outputs information on the identified parts. The information processing device 1 can narrow down the parts by accepting and specifying a predetermined part selected by a user operation from the outputted group of parts, or by accepting an input or selection of an operation to be performed on a predetermined moving body (a moving body requiring inspection, maintenance, etc.) and specifying one or more parts from the group of parts, etc. Then, it outputs information (detailed information) of the narrowed down parts. As detailed information of the parts to be displayed on the screen of the user terminal 100, a selection made by a user operation is accepted, and information on the type of part constituting a predetermined moving body, information on the type of related parts related to the part, work estimate information (work content information) including the work content required to repair, replace or install the part, work instruction information, past work history information of the part, etc. are output. Details will be described later.

[0024] The user terminal 100 is an information terminal used by a dealer (repair / purchase dealer), and specifically, is a computer such as a tablet terminal equipped with an imaging device. Of course, it may also be a computer such as a PC. The user of the user terminal 100 is a business person (repair business, customization business, purchase business) involved in repair, customization, or purchase of a mobile object. Note that the user terminal 100 may be an information terminal used by the owner of the mobile object, and the owner may use the user terminal 100 to identify parts that constitute the mobile object.

[0025] The user terminal 100 is connected to the information processing device 1 and receives software services from the information processing device 1. Specifically, the user terminal 100 accepts input of "mobile body identification information (mobile body specific information)" by user operation on the display screen shown in Fig. 3, and transmits the "mobile body identification information" to the information processing device 1. Alternatively, the user terminal 100 reads a two-dimensional code written on the vehicle inspection certificate with an imaging device mounted on the user terminal 100, and transmits the "mobile body identification information" to the information processing device 1. Then, the user terminal 100 receives information on the parts identified by the information processing device 1, and displays information on the parts (list information of parts group). Then, the user terminal 100 accepts a selection of a specific part by user operation, or accepts input or selection of work required for a specific mobile body, and requests detailed information on one or more parts from the information processing device 1. The part selected by the user is, for example, a part that is the target of repair, replacement, or installation work. The user terminal 100 receives detailed information about parts from the information processing device 1 and displays, for each identified part, part type information, related part type information, work-related information related to the work required to repair, replace or install the part, estimate information, work instruction information, work history information, etc.

[0026] In the above, when the information processing device 1 acquires either "mobile body identification information" or "mobile body specification information", it performs a process of searching for parts based on the acquired information and identifies the parts (group of parts) based on the search results. On the other hand, when the information processing device 1 acquires both "mobile body identification information" and "mobile body specification information", it performs a process of searching for parts based on the "mobile body identification information" in order to identify the parts that make up the mobile body with higher accuracy. In other words, by setting a predetermined priority for the "mobile body identification information" out of the two pieces of information mentioned above, it is possible to appropriately identify parts based on the mobile body identification information. In the latter case, the information processing device 1 may perform a process of searching for parts based on both the "mobile body identification information" and the "mobile body specific information". That is, information on parts in the search results searched based on the "mobile body identification information" and information on the search results searched based on the "mobile body specific information" are output, respectively. This means that if the parts (group of parts) constituting the mobile body identified by referring to the "first part correspondence information" and "second part correspondence information" stored in the storage unit 10 for the "mobile body identification information" and "mobile body specific information" are completely identical, information on the same parts is output in duplicate. On the other hand, if some of the parts (group of parts) constituting the mobile body are identical, information on the parts is output as a union. Of course, if all of the parts (group of parts) constituting the mobile body are different, information on different parts is output for each piece of information (mobile body identification information, mobile body specific information). In this way, when part information based on moving body identification information and part information based on moving body identification information are output, the information processing device 1 identifies the information on overlapping parts, performs a process of deleting one of the pieces of overlapping part information, and identifies the remaining information on overlapping parts and the information on non-overlapping parts as parts.

[0027] Furthermore, the information processing device 1 can further receive information on repair, replacement, or installation work to be performed on a specific moving object from the user, thereby appropriately identifying one or more parts required for the work to be performed on the moving object. For example, when the information processing device 1 receives "moving object identification information" of a specific moving object and "information on legal inspection work" to be performed on the moving object, it can output detailed information on one or more parts required for the legal inspection work of the moving object. Furthermore, the information processing device 1 stores "work information" necessary for repair, replacement or installation work of parts, "work history information" related to past repair, replacement or installation work of parts constituting a mobile body, and can specify and output the current parts (parts installation state) constituting a specified mobile body based on this information. In other words, the information processing device 1 stores the work history (repair, replacement history) of parts for each mobile body, and can output the state of parts (parts state when new, parts state before work, parts state after work, current parts state) in response to a user request. In other words, the information processing device 1 not only stores part type information and part work information for each mobile body, but also has "traceability information" of parts for each mobile body.

[0028] <Hardware configuration of information processing system> 1, the information processing device 1 is a computer including a CPU as a data arithmetic and control processing device (processor), a ROM, a RAM, and a HDD (SSD) as storage devices (storage unit, memory), and a communication IF for transmitting and receiving information data via the Internet. More specifically, the information processing performed in the information processing device 1 is processing performed by the processor. In addition to a main program that performs the necessary functions of a computer, an information processing program is stored in the storage device of the information processing device 1, and the functions of the information processing device 1 are realized by executing these programs by the CPU. The user terminal 100 is also a computer having a similar hardware configuration.

[0029] <Functions of the information processing system> 2, the information processing device 1 mainly includes a storage unit 10 for storing various programs and various data such as "first part correspondence information" and "second part correspondence information", a mobile object information storage unit 11 for storing "mobile object type information" and "mobile object related information", a part information storage unit 12 for storing "part type information" and "related part type information", a work storage unit 13 for storing "work information", a history storage unit 14 for storing "work history information", a communication unit 15, an acquisition unit 16, a part identification unit 17, a priority setting unit 18, an output unit 19, a work identification unit 20, a creation unit 21, and a generation unit 22. The communication unit 15 transmits and receives various data to and from an external terminal such as a user terminal 100 and an external server. These are composed of a CPU (processor), ROM, RAM, HDD, communication interface, and various programs.

[0030] Regarding the functionality of the user terminal 100, its main components are a memory unit that stores various programs and various data, a communication unit that transmits and receives various data between the information processing device 1, a display unit that displays information relating to vehicle parts transactions provided by the information processing device 1, and an operation execution unit that accepts user operation input and executes operation processing.

[0031] The functions of the information processing device 1 will be described in detail below. First, various pieces of information (data) stored in the storage unit 10, the mobile object information storage unit 11, the part information storage unit 12, the work storage unit 13, and the history storage unit 14 will be described. In this embodiment, the information processing device 1 is configured to include the memory unit 10, the mobile object information memory unit 11, the part information memory unit 12, the task memory unit 13, and the history memory unit 14, but this is merely an example, and these memory units 10 to 14 may be realized in an external storage device provided outside the information processing device 1. In this case, it is preferable that the information processing device 1 and the external storage device are connected via a communication path.

[0032] <<Various information (data)>> "Mobile object type information" is identification information (specific information) regarding the type of mobile object, and includes, for example, identification information such as the vehicle ID for each mobile object (vehicle), vehicle inspection certificate information, vehicle registration number (number plate, automobile registration number plate), VIN code, vehicle model name, vehicle name, vehicle shape, vehicle dimensions, vehicle category, model, year, grade, engine displacement, and fuel. "Vehicle type" refers to the type of vehicle classified according to its intended use, such as a passenger car, a small freight vehicle, a light four-wheeled passenger car, etc. "Vehicle shape" refers to the type of vehicle classified according to its body type, such as a box type, a convertible top type, a station wagon, etc. By referring to this "moving object type information", the information processing device 1 can identify the moving object type. In addition, the information processing device 1 stores parts for each moving object type, and by identifying the moving object type, the information processing device 1 can specify the part (parts group) corresponding to the identified moving object type. In addition, "mobile body information (information about a mobile body)" is information that includes "mobile body type information" and, in addition to mobile body type information, information about the mobile body (such as a specification table, color information, information about the owner who owns the mobile body, and information about the user who uses the mobile body), and these pieces of information are associated with each other.

[0033] "Mobile object related information" is information related to a mobile object, and includes information on the type of mobile object, information on the parts that constitute the mobile object, and information on the handling (treatment) of the mobile object. "Mobile object related information" is information that is primarily used to narrow down the parts that make up a mobile object, and may also be referred to as mobile object associated information or mobile object attribute information. Specifically, the vehicle-related information includes vehicle manufacturer (manufacturer), vehicle model, system, year, grade, engine type, drive (2WD, 4WD), transmission, fuel, model, body, engine, grade, transmission drive, color code, trim code, catalog code, production year, Fig No., drawing number, part code, cabin shape for large vehicles and freight vehicles (normal, wide, high, double), part start date to end date (period when the part is used (applied) to the vehicle), exhaust gas symbol, destination, annual improvement code (annual improvement code), official stamp (new chassis number), engine displacement, and other related information. The mobile object information storage unit 11 stores the above-mentioned "mobile object identification information" in association with related information (such as manufacturer, model, and system) included in the "mobile object related information." As described above, the information processing device 1 (parts identification unit 17) can search for parts constituting a predetermined moving object identified by the "moving object identification information" stored in association with the related information by accepting the designation of "moving object related information" by a user operation. That is, by acquiring the "related information" through the "input screen for moving object related information" shown in Fig. 3, the information processing device 1 can search for parts (parts group) constituting a predetermined moving object and directly identify the parts (parts group) without identifying the predetermined moving object. Furthermore, the information processing device 1 can accept a designation of "mobile object related information (related information)" by a user operation, thereby narrowing down the already identified parts group to parts (parts group) based on the related information.

[0034] The "part type information" is identification information (specific information) regarding the type of part. Specifically, as described above, there is the "first part type information" classified according to the structural part of the moving body, and the "second part type information" classified according to the sales manufacturer (sales route) of the moving body. The "first part type" is identification information such as a part ID, a part code, a part name, a part shape, a part dimension, a part year, a part grade, and a part image. The "second part type" is identification information such as a genuine part, a second genuine part, a high-quality part, a used part, or a compatible part. By referring to this "part type information", the information processing device 1 can identify the first part type and the second part type of the part that constitutes the moving object, and specify the part.

[0035] "Related part type information" is identification information on the type of related part, and is stored in association with a specific part. "Related parts" are parts related to a specific part, and are used together with the specific part during specific work (such as legal inspection work, replacement of damaged vehicle parts, etc.). For example, it is assumed that parts are frequently purchased as a set based on the content of the part replacement work. Specifically, the related part type information includes "first part type information" and "second part type information" in the same manner as the above-mentioned parts. By referring to this "related part type information", the information processing device 1 can identify the first part type and the second part type of the related part related to the part that constitutes the moving object, and specify the related part.

[0036] The “first corresponding part information” is information that associates the above-mentioned “mobile body identification information (e.g., chassis number)”, “mobile body type information”, and “part type information” that constitutes the mobile body, and is stored in the memory unit 10. By referring to this "first corresponding part information", the information processing device 1 can obtain "moving object identification information" to identify the type of a specific moving object, and specify the group of parts installed on the moving object from the specific moving object type information. The "second part correspondence information" is information in which the above-mentioned "mobile object identification information (for example, full model)", "mobile object type information", and "part type information" are associated with each other, and is stored in the storage unit 10. By referring to this "second corresponding part information", the information processing device 1 can also acquire "moving object identification information" and identify a group of parts mounted on a specific moving object. It should be noted that the information does not necessarily have to be divided into "first corresponding part information" and "second corresponding part information", and may be stored in the storage unit 10 as "corresponding part information". The above-mentioned “corresponding part information” is updated whenever necessary in accordance with updates to the “mobile object information” and “mobile object related information” stored in the mobile object information storage unit 11 and the “part information” stored in the part information storage unit 12.

[0037] "Work information" is information about work such as repair, replacement, or installation of parts that make up a moving body, and is stored in association with the moving body and the parts that make up the moving body. Specifically, the work information is information used for work, and includes information such as the work content (including whether or not aiming work is performed) that specifies the work to be performed on the moving body, the work procedure, the parts and tools used in the work, the precautions for the work, the work index, the work wage, and the cost of the parts. The work in this case includes repair work to repair the moving body or the parts that make up the moving body, replacement work to replace parts, installation work to install parts, and inspection work to check the installation status and operating status of parts. In addition, "vehicle inspection" work performed at automobile repair shops and the like, which includes repair work, replacement work, inspection work, etc., also falls under this category, as well as work such as "new car inspection," "legal inspection," "oil change," "tire change," and "battery change." For example, parts such as an oil element are associated with "oil change work," and parts such as tires (wheels), wheel nuts, and wheel screws are associated with "tire change work." By referring to this "work information," the information processing device 1 can identify the work content and work procedures required to repair, replace, or install parts that make up a moving object, and can also calculate the labor costs and parts costs required for the work. The information processing device 1 can also create "work instruction information" that includes specific part information and work information, and "estimate information (work content information)" that includes specific part information and work information. The tools include hand tools, power tools, oils and greases, as well as large equipment such as carts and lift-up devices. In addition, they also include a diagnostic device (computer) that inspects data received from the driving support device and exhaust gas device, and a work management device that comprehensively manages work such as the tools used, work process, workers, and work time. The work management device makes it possible to grasp the work situation. This work management device (computer) is connected to a user terminal 100 and can manage work based on instructions from the user terminal 100.

[0038] "Work history information" is information about the history of past repair, replacement, or installation work on parts that make up a specified mobile object, and is stored in association with the mobile object and the parts that make up the mobile object. Specifically, the work history information includes information such as the worker, the work date and time, the work location, the work content, the work procedure, the parts used in the work, the order in which the parts were attached, the tools used in the work, the work man-hours, the work wages, the cost of the parts, other notes regarding the work (how to apply force, the work order, etc.), work ingenuity information, etc. In addition, the work history information also includes part identification information (part type information) of the parts used in the work before the work and part identification information (part type information) of the parts used in the work after the work. By referring to this "work history information," the information processing device 1 can identify the details of the parts that make up a given moving object. For example, it can further identify at least one of genuine parts, quality parts, and third-party parts. It can also output information on the replacement history (replacement traceability) of the parts.

[0039] <<Acquisition of mobile unit identification information and mobile unit specific information>> The acquisition unit 16 acquires at least one of the following information regarding a predetermined mobile object: "mobile object identification information," "mobile object specification information," and "combination of model designation number and classification number." Specifically, the information processing device 1 (output unit 19) outputs an "input screen for moving object identification information, moving object specification information, and moving object related information" shown in Fig. 3 on the display screen of the user terminal 100. The user terminal 100 accesses a dedicated website (app) managed by the information processing device 1 and displays service contents related to information processing on the display screen by user login. The acquisition unit 16 then receives an input or selection from a user operation via the user terminal 100 on the display screen shown in Fig. 3, or receives stored information of the two-dimensional code of the vehicle inspection certificate read by the user terminal 100 (imaging device), and acquires "mobile body identification information", "mobile body specific information", or "mobile body related information". The acquisition of "mobile body related information" will be described later.

[0040] Fig. 3 shows a display screen for inputting mobile unit identification information, mobile unit specification information, and mobile unit related information. Through the display screen shown in Fig. 3, the user can input the "chassis number," "full model," "combination of model designation number and classification number," "license plate information," and "mobile unit related information" of a specific vehicle. Alternatively, the imaging device of the user terminal 100 can be started to read the two-dimensional code printed on the vehicle inspection certificate, and this information can be automatically input. The "initial registration date" may also be manually input as supplementary information. In the above embodiment, the screen prompts the user to input the "vehicle number" as the vehicle identification information, but this is not particularly limited and may be a number that can uniquely identify a vehicle, such as a "vehicle registration number." The same is true for the vehicle identification information, and it may be something other than the "full model" or the "combination of model designation number and classification number." The acquisition unit 16 can also acquire "mobile body related information" instead of "chassis number," "full model," and "combination of model designation number and classification number" through the display screen shown in Fig. 3. That is, by accepting an input or selection from a user operation and acquiring "multiple pieces of related information (e.g., manufacturer, model, grade)" for a specific mobile body, it is also possible to directly identify parts that constitute the specific mobile body based on these related information.

[0041] <<Identifying parts, outputting part information>> The part identification unit 17 refers to the "parts correspondence information" stored in the memory unit 10 based on at least one of the "mobile object identification information," "mobile object identification information," and "combination of model designation number and classification number" obtained by the acquisition unit 16, and identifies (extracts) parts (group of parts) that constitute a specified mobile object that is associated with the at least one piece of information. Then, the output unit 19 outputs information on the parts of the union (list information on the parts group) identified by the part identification unit 17. Specifically, the output unit 19 outputs, on the display screen of the user terminal 100, list information on the parts group (all parts groups) that constitute the predetermined moving object. In addition, when the part is identified by the part identification unit 17 based on each of the information "mobile object identification information," "mobile object identification information," and "combination of model designation number and classification number," "union part information" means information on the part identified based on each of the information. In other words, in the above case, "union part information" is simply "part information."

[0042] On the other hand, when the part identification unit 17 identifies a part based on multiple pieces of information (two or three) from among the "mobile body identification information," "mobile body identification information," and "combination of model designation number and classification number," the "union part information" refers to the results searched using all the information being compiled and output as a whole, specifically, the information being a compilation (addition) of "part information associated only with each piece of information" and "part information identifying a common part associated with all of the pieces of information." More specifically, the parts are identified as follows: For example, suppose that a group of parts identified based on "mobile object identification information" is three parts: "Part A, Part B, Part C," a group of parts identified based on "mobile object specification information" is four parts: "Part A, Part B, Part C, Part D," and a group of parts identified based on "combination of model designation number and classification number" is four parts: "Part A, Part C, Part D, Part E." In this case, the part identification unit 17 searches for a part group based on the three pieces of information, and identifies "part A, part B, part C, part D, and part E" as a part group of the union. This can also be said to mean that the part identification unit 17 identifies a part common to multiple parts (part A, part B, part C, and part D) and a part associated only with each piece of information (part E). Furthermore, it can also be said to identify a part associated with all pieces of information (part A and part C), a part associated with multiple pieces of information rather than all pieces of information (part B and part D), and a part associated only with each piece of information (part E). Then, the output unit 19 outputs information on the parts of the union identified by the part identification unit 17. In other words, the output unit 19 outputs information on the parts identified by the part identification unit 17 and from which duplicate parts have been deleted.

[0043] Specifically, the part identification unit 17 identifies a group of parts that configure a predetermined moving object by the following "first to sixth part identification processes." Note that when the acquisition unit 16 acquires only "mobile object identification information", the part identification unit 17 naturally identifies the part group that constitutes the specified mobile object based only on the "mobile object identification information". Similarly, when the acquisition unit 16 acquires only "mobile object identification information", the part identification unit 17 identifies the part group based only on the "mobile object identification information". When the acquisition unit 16 acquires only "information on the combination of the model designation number and the classification number", the part identification unit 17 identifies the part group based only on the "information on the combination of the model designation number and the classification number".

[0044] (First part identification process) The part identification unit 17 identifies a part group based on the "mobile body identification information" by acquiring the "mobile body identification information (chassis number)" by the acquisition unit 16 and acquiring at least one of the information "mobile body identification information (full model)" and "information on the combination of model designation number and classification division number." Specifically, the part identification unit 17 identifies the part group based on the "mobile object identification information" which is given priority (highest priority) among the three pieces of information. When the part identification unit 17 acquires the "mobile object identification information", it identifies the mobile object type of the specified mobile object based on the "first part correspondence information" stored in the memory unit 10, searches for a part group corresponding to the identified mobile object type, and identifies the part group.

[0045] The priority setting unit 18 sets a priority for the "moving body identification information", and this priority setting indicates a state in which a "priority flag (highest priority flag)" is attached to the "moving body identification information". In other words, this indicates a state in which information for which a priority flag is set has a higher priority than other information for which a priority flag is not set. When the information processing device 1 receives multiple pieces of information, it performs a process of searching for and identifying a parts group based on the information (moving body identification information) for which priority has been set. The priority flag may be set by a user operation, or may be set in advance in the information processing device 1. For example, when a priority flag is attached to the "moving body identification information", the information processing device 1 can identify the moving body type with higher accuracy and identify the parts that make up the moving body. On the other hand, when a priority flag is attached to the "moving body specification information", when there is a moving body type that cannot be identified from the moving body identification information, the information processing device 1 can identify the type of the moving body and identify the parts. In addition, it can extract compatible parts from a wide range. In addition, the priority setting unit 18 may set priorities for the three items of "mobile body identification information," "mobile body specification information," and "combination of model designation number and classification number," and may set information with a higher priority as "prioritized" information. The part specification unit 17 may specify a part group using the prioritized information. The priority setting unit 18 may set different priorities for each type of mobile body.

[0046] (Second part identification process) The part identification unit 17 identifies parts based on the "mobile body identification information (full type)" since the acquisition unit 16 does not acquire "mobile body identification information", but acquires "mobile body identification information (full type)" and "information on the combination of type designation number and classification division number". Specifically, the part identification unit 17 identifies the part group based on the "mobile body identification information" which is given priority (second highest priority) after the "mobile body identification information". The priority setting unit 18 sets priorities for each of the three items, namely, "mobile object identification information," "mobile object specification information," and "combination of model designation number and classification number," and sets the second highest priority to the "mobile object specification information." The part specification unit 17 searches for and specifies a part group based on the priorities.

[0047] When the part identification unit 17 acquires the "moving body identification information," it identifies (extracts) the moving body type of the specified moving body based on the "second part correspondence information" stored in the memory unit 10, searches for a part group corresponding to the moving body type, and identifies the part group. In the second part identification process, the moving body is identified by the "moving body identification information," but depending on the type of moving body and the type of part, it may not be possible to uniquely identify the moving body. In that case, the moving body (type of moving body) is estimated, and a part group of the estimated moving body is identified. Alternatively, it may be expressed as identifying (extracting) candidates for moving bodies, and identifying a part group of the identified candidate moving body.

[0048] (Third part identification process) Since the acquisition unit 16 does not acquire "mobile body identification information" or "mobile body identification information", but acquires "information on the combination of the model designation number and the classification number", the part identification unit 17 identifies the part based on the "information on the combination of the model designation number and the classification number". Specifically, when the part identification unit 17 acquires "information on the combination of the model designation number and the classification number," it identifies (extracts) the mobile object type of the predetermined mobile object based on the "second part correspondence information," searches for a part group corresponding to the mobile object type, and identifies the part group. That is, it identifies the part group in the same manner as the second part identification process. In addition, identifying a parts group based on "full model information" allows for more precise narrowing down and outputting of a limited parts group than identifying a parts group based on "information on a combination of model designation number and classification number."

[0049] The priority setting unit 18 sets priorities for each of the three items, namely, “mobile object identification information”, “mobile object specification information”, and “combination of model designation number and classification number”, and sets the third highest priority to the “combination of model designation number and classification number”. The part specification unit 17 searches for and specifies a part group based on the priorities.

[0050] In the above third part identification process, when only "information on model designation number" is acquired, the part identification unit 17 may estimate the mobile object type of the predetermined mobile object based on the "second part correspondence information" and identify the part group corresponding to the estimated mobile object type. Alternatively, when only "information on model designation number" is acquired, it may be determined that the part group cannot be identified and notify the user. Note that the same process may be performed when only "information on classification division number" is acquired.

[0051] In the above third part identification process, when "mobile body identification information" and "one of the combinations of model designation number and classification division number" are acquired, the part identification unit 17 does not adopt the information of the combination because there is an error in the information of the combination, but assumes that the "mobile body identification information" has been given priority, and performs a process to identify the part group of the mobile body. Furthermore, if there is a problem with the "mobile object identification information" entered by the user, the part identification unit 17 regards the "combination of model designation number and classification number" as being preferentially set, and performs processing to identify the part group of the mobile object. In other words, it is preferable to switch the priority setting as necessary and perform processing to identify the part group.

[0052] (Fourth part identification process) Even if the acquisition unit 16 does not acquire "mobile body identification information," "mobile body identification information," or "information on a combination of model designation number and classification division number," but acquires "mobile body related information (e.g., related information on manufacturer, year, and grade)," the part identification unit 17 can search for parts using this mobile body related information as a search condition. Specifically, the part identification unit 17 performs at least one of the following processes: a process of identifying parts by directly narrowing down (extracting) parts based on the moving body-related information; and a process of identifying a moving body based on the moving body-related information and identifying parts that match the search criteria from among the parts that constitute the identified moving body. In particular, as the latter process, the part identification unit 17 performs a process of using the acquired mobile object related information as a search condition to identify the "mobile object identification information" of a mobile object that is stored in association with the "mobile object related information" of the search condition as information related to the mobile object. Then, the part identification unit 17 performs a process of searching for parts that constitute a predetermined mobile object identified by the identified mobile object identification information, and identifying the parts. Each of the above processes can identify parts. In particular, in the former process, the part identification unit 17 directly searches for parts (group of parts) that make up a specified moving body, and identifies the parts (group of parts), without identifying the specified moving body.

[0053] The priority setting unit 18 sets the lowest priority to the "mobile object related information," and the part identification unit 17 searches for and identifies a part group based on the priority. In the fourth part identification process, by acquiring a plurality of pieces of moving object related information (for example, information on the manufacturer, vehicle model, system, year, and grade), it is possible to increase the accuracy of identified part candidates. The priority setting unit 18 sets the lowest priority to "mobile object related information", but may set a higher priority when, for example, three or more, four or more, or five or more pieces of related information are acquired. For example, there may be cases where parts are identified with "multiple pieces of mobile object related information" with higher accuracy than when parts are identified with "information on a combination of a model designation number and a classification number". Therefore, it may be possible to prioritize cases where parts are identified with "multiple pieces of mobile object related information".

[0054] (Fifth part identification process) In the above-described part identification process, a process of identifying parts is performed based on one piece of information that has been prioritized, but depending on the conditions (priority setting conditions) set by the user, each part group may be identified based on all acquired information. That is, all part groups extracted from each piece of information may be identified. In this case, it is preferable to identify parts that are extracted in duplicate as one part together. Specifically, when the part identification unit 17 acquires the "mobile object identification information" and the "mobile object identification information", it may search for a part group based on both pieces of information and identify the part group of the union. Alternatively, the part identification unit 17 may search for and identify each part group based on both pieces of information, and the output unit 19 may output the parts of the union identified by the part identification unit 17. In other words, it is preferable that the part identification unit 17 identifies a part associated only with each piece of information and a common part associated with all pieces of information, based on both pieces of information. In addition to the above, when the part identification unit 17 acquires the "mobile body identification information," the "mobile body identification information," and the "combination of model designation number and classification number," it may search for part groups based on the three pieces of information and identify the part group that is the union. In addition, when the part identification unit 17 acquires the "mobile body identification information," the "mobile body identification information," the "combination of model designation number and classification number," and the "mobile body related information," it searches for part groups based on the four pieces of information and identifies the part group that is the union.

[0055] (Sixth part identification process) The part identification unit 17 can also accurately narrow down and identify the parts that make up a specified mobile body by combining the "mobile body identification information" and the "mobile body related information", or by combining the "information on the combination of model designation number and classification number" and the "mobile body related information". More specifically, the acquisition unit 16 does not acquire "mobile body identification information," but acquires "mobile body specification information (e.g., full model)" and "mobile body related information (e.g., system, year, grade)." Then, the part identification unit 17 identifies (extracts) parts that constitute a specified mobile body based on the "mobile body specification information," and narrows down the identified parts based on multiple pieces of related information. Then, the output unit 19 outputs information on the parts narrowed down by the part identification unit 17. In this way, the part identification unit 17 identifies parts based on the "mobile object identification information" and further narrows down the parts based on the "mobile object related information", thereby enabling the output unit 19 to output part information with higher accuracy (higher conformance rate).

[0056] More specifically, when the acquisition unit 16 receives input of "vehicle identification information (full model)" and "vehicle related information (system, year, grade)" by user operation on the display screen shown in Fig. 3, it first identifies (extracts) a specific vehicle based on the "vehicle identification information" and identifies (extracts) a group of parts that make up the vehicle. Then, it narrows down the parts based on the "vehicle related information" specified by the user. The output unit 19 then outputs information on the parts that have been narrowed down with high accuracy. In other words, the "mobile body related information" is used alone in a process (fourth part identification process) for directly narrowing down the parts that make up the moving body, and is also used in a process (sixth part identification process) for further narrowing down the parts that make up the moving body in combination with the "mobile body identification information" etc.

[0057] (Multiple parts identification processing) The part identification unit 17 can perform a combination of the first to fourth part identification processes simultaneously. Specifically, of the four pieces of information above, the highest priority is given to "mobile unit identification information," the second highest priority is given to "mobile unit specific information," the third highest priority is given to "information on the combination of model designation number and classification number," and the lowest priority is given to "mobile unit related information." In this case, when the parts identification unit acquires the above four pieces of information, it identifies the parts that make up the specified moving object based on the "moving object identification information" which has the highest priority (a first parts identification process is performed). Also, when it does not acquire "moving object identification information" but acquires "moving object identification information (full model)" and "information on the combination of model designation number and classification number," it identifies the parts that make up the specified moving object based on the "moving object identification information" (a second parts identification process is performed).

[0058] The part identification unit 17 can also perform the second, third, and sixth part identification processes simultaneously in combination. Specifically, the highest priority is set to the combination of "mobile unit specific information" and "mobile unit related information", the second highest priority is set to "mobile unit specific information", the third highest priority is set to "information on the combination of model designation number and classification number", and the lowest priority is set to "mobile unit related information". In this case, when part identification unit 17 acquires "mobile body identification information" and "mobile body related information", part identification unit 17 identifies a part group based on the "mobile body identification information", and further narrows down the part group based on the "mobile body related information" (a sixth part identification process is performed). Also, when part identification unit 17 acquires "mobile body identification information" and "information on a combination of a model designation number and a classification number", it identifies a part group based on the "mobile body identification information" (a second part identification process is performed).

[0059] In this way, by the priority setting unit 18 setting a priority for each piece of information, the part identification unit 17 can identify a part group by combining part identification processes in various patterns, without being limited to the combinations of the part identification processes described above.

[0060] (Parts information output) The part identification unit 17 identifies "part type information" of a group of parts that configure a predetermined moving body through the above-mentioned part identification process. Specifically, the part identification unit 17 identifies "first part type information (part code, part name, part grade, etc.)" and "second part type information (identification information of genuine parts, high-quality parts, etc.)" for each part. The process for identifying the "second part type information" is as follows. The work memory unit 13 stores "work information" necessary for repair, replacement or installation work of parts that make up a mobile body, and the history memory unit 14 stores "work history information" regarding past repair, replacement or installation work of parts that make up a specified mobile body. The work identification unit 20 accepts input of "work information" by user operation, and identifies part repair, replacement or installation work to be performed on a specified moving object based on the "work information" stored in the work memory unit 13. Then, the part identification unit 17 narrows down and identifies a group of parts to be used in the work identified by the work identification unit 20 based on at least one of the above-mentioned "mobile body identification information", "mobile body identification information", and "combination of model designation number and classification number". Furthermore, by using the above-mentioned "work history information", at least one of "genuine parts", "high-quality parts", and "third-party parts" (second part type information) corresponding to each group of parts is identified. Note that the part identification unit 17 identifies a group of parts that make up a specified moving body by the above-mentioned first to sixth part identification processes, narrows down the group of parts to those used in the work identified by the work identification unit 20, and then identifies the "second part type information" corresponding to each part using the "work history information", but this is not limited to this. For example, without identifying a task by the task identification unit 20, the part identification unit 17 may use the "task history information" to identify "second part type information" for a group of parts (all parts) that make up a specified moving body.

[0061] The specific processing through the display screen is as follows. The acquisition unit 16 first accepts an input of "mobile object identification information" of a predetermined mobile object through a user operation on the display screen shown in FIG. 3, and acquires the "mobile object identification information" (which may be mobile object specification information, etc.). The part identification unit 17 identifies a specific moving object based on the "moving object identification information" and identifies a part group (all part groups) that constitutes the moving object. The output unit 19 outputs a list of the part groups that constitute the specific moving object to a display screen. The screen for the list information of parts group displays, in addition to the "list information of parts group," an input item for inputting "work information" required for work to repair, replace, or install parts by a user operation. The work identification unit 20 accepts the input of "work information" by the user through the screen and identifies the input work. The part identification unit 17 narrows down and identifies the part group used in the task identified by the task identification unit 20, among the part group that configures a predetermined moving object. The output unit 19 outputs list information of the narrowed down part group to the display screen. For example, if "tire replacement work" is entered in the work information input field, the parts required for tire replacement work, such as "tire (wheel)," "wheel nut," and "wheel screw," are narrowed down and identified, and information about these parts is displayed.

[0062] Then, when part identification unit 17 accepts the selection of a specific part by a user operation, it identifies the "first part type information (part code, part name, part grade, etc.)" of the selected part, and also identifies the "second part type information (identification information of genuine parts, high-quality parts, etc.)" based on the above-mentioned "work history information." That is, output unit 19 switches the screen of the list information of the parts group, and outputs the "first part type information (part code, part name, part grade, etc.)" and the "second part type information" of the selected part to the display screen. In addition, the "first component type information" for each component may be displayed together on the screen of the list information of the component group without switching the screen. Alternatively, the "first component type information" and the "second component type information" for each component may be displayed together.

[0063] To explain the "second part type information" in more detail, a "genuine part" is information associated with a mobile body at the time of shipment and provided by the mobile body manufacturer, and is information that identifies the part itself. On the other hand, a "quality part" and a "third-party part" are parts that are newly created separately from a "genuine part" and have a number different from that of the genuine part. A quality part and a third-party part contain one or more pieces of identification information corresponding to the genuine part and are associated with the genuine part. "Quality parts" and "third-party parts" are parts that are stored in association with genuine parts for a moving body when a confirmation process is carried out to match the parts to the moving body and the parts are found to match the moving body. In other words, quality parts and third-party parts are different from genuine parts, and are part type information that is identified (estimated) using the above-mentioned "work history information." It is preferable that part type information be identified based on the "work history information" using analysis that utilizes artificial intelligence (AI).

[0064] <<Output of related parts information>> When the output unit 19 accepts the selection of a specific part by a user operation on the display screen of the list information of the part group, it outputs to the display screen the “part type information” of the specific part and the “part type information” of related parts related to the part. The specific process is as follows. The part information storage unit 12 stores "part type information" and "related part type information." The "related part type information" is information on related parts (related part types) associated with parts (part types) that configure a moving body, and is stored for each moving body type. When the part identification unit 17 receives a selection of a specific part by a user operation, the part identification unit 17 identifies the part type of the specific part based on the "part type information" and identifies the specific part. Also, the part identification unit 17 identifies the part type of a related part related to the specific part based on the "related part type information" and identifies the related part. Then, the output unit 19 outputs information (type information) of the part identified by the part identification unit 17 and information (type information) of the associated part related to the part to the display screen.

[0065] The related parts include "essential related parts" that are necessary for replacing parts, and "recommended related parts" that are not essential but are recommended. Only the "essential related parts" may be output, or both the "essential related parts" and the "recommended related parts" may be output. For example, when the part identification unit 17 identifies a part "bumper" by user selection, it also identifies parts such as "screws," "packing," "screws," and "stays" as essential related parts required for bumper replacement. In addition, it also identifies parts such as fog lamps and fog lamp covers as recommended related parts. Then, the output unit 19 outputs information on the part, information on the essential related parts, and information on the recommended related parts to the display screen. When outputting the information on related parts, the type of essential related parts may be indicated as "essential" and the type of crystal-related parts may be indicated as "recommended", with "essential" and "recommended" added, respectively.

[0066] <<Print work estimates>> When the output unit 19 accepts the selection of a specific part by a user operation on the display screen of the list information of the parts group, it outputs "part type information" of the specific part and "part type information" of related parts related to the specific part to the display screen. Then, when the output unit 19 accepts the selection of "Create work estimate" by a user operation, it outputs the creation screen of work estimate information shown in Fig. 4. Then, it accepts input or selection by a user operation at any time on the display screen shown in Fig. 4, creates and outputs "work estimate information". The specific process is as follows.

[0067] The work memory unit 13 stores "work information" necessary for repairing, replacing, or installing parts. The history memory unit 14 stores "work history information" related to past repair, replacement, or installation work of parts that constitute a predetermined moving body. The creation unit 21 (estimate creation unit) creates "work estimate information" based on the above "work information" and the above "work history information", which includes information on the specified part, work content information including the work content related to the repair, replacement or installation work of the part, and cost information such as labor costs and parts costs. In addition, the creation unit 21 may create the "work estimate information" based only on the "work history information", or if there is no past work history information, it may create the "work estimate information" based only on the "work information". The creation unit 21 creates "work estimate information" by accepting an input or selection from a user operation based on the "work information" and "work history information" on the display screen shown in Fig. 4. In this case, the creation unit 21 may use artificial intelligence to analyze the type of work (repair, replacement, installation), work content, parts information, and work procedures performed in the past based on the "work information" and "work history information", and create work estimate information corresponding to these works as the analysis results. Then, the output unit 19 outputs "work estimate information" required for repairing, replacing or installing the "predetermined part" and the "related part" to the display screen.

[0068] In the work of repairing, replacing, or installing parts, the information processing device 1 identifies moving object information based on the input moving object identification information (moving object identification information). It also performs a process of identifying parts that constitute the moving object. It also identifies related parts related to the identified parts based on history information. Identify the work content and scope of the work to be performed on this part (whether it is work on all parts or only some parts), and further identify new parts other than these parts (essential parts, recommended parts). This work content can also include painting work. When the part is identified in this way, the amount of work required for the work content and range of work using this part is identified. The amount of work and the cost are calculated using the amount of work and the cost for the work content that are stored in advance. This makes it possible to create estimate information and work instruction information for work such as repairing, replacing, or installing parts.

[0069] <<Output of work instruction information>> When the output unit 19 receives a selection of a specific part by a user operation on the display screen of the list information of the parts group, it outputs "part type information" of the specific part and "part type information" of related parts related to the specific part to the display screen. Then, when it receives a selection of "Create work instruction" by a user operation, it outputs a screen used for creating a work instruction. Then, it receives input or selection by a user operation at any time, creates and outputs "work instruction information". The work instruction information is created mainly based on the "work estimate information" created under instructions from the user. The specific process is as follows.

[0070] The work memory unit 13 stores "work information" that is associated with parts that constitute the mobile body and is required to repair, replace, or install the parts. The creation unit 21 (work instruction creation unit) creates "work instruction information" which is instruction information for a worker, based on the above "work information" and the above "work estimate information", and includes information on a specified part, information on parts related to that part, and work information required to repair, replace or install that part. The creation unit 21 creates "work instruction information" by accepting user input or selection based on "work information" and "work estimate information" on the work instruction creation screen. Since the "work estimate information" is created based on the "work information", the creation unit 21 may create the "work instruction information" based only on the "work estimate information". The creation unit 21 may create the "work instruction information" based only on the "work information". Alternatively, the creation unit 21 may create the "work instruction information" based on the "past work instruction information" included in the "work history information". Then, the output unit 19 outputs the "work instruction information" created by the creation unit 21 to the display screen (the display screen of the user terminal 100) as shown in FIGS.

[0071] The "work instruction information" includes "part type information," "related part type information," and "work information" which includes the work required for the part and related parts, the work procedure (work process), the tools to be used for the work, and precautions for the work. The "work instruction information" is information created based on the "work estimate information" output to the user (user terminal 100), and can also be created based on instruction information specified by the user using the user terminal 100. For example, upon receiving an instruction from the user, work instruction information including repair and replacement work of related parts in addition to repair and replacement work of parts is created. Depending on the instruction content from the user, work estimate information and work instruction information that do not include repair and replacement work of related parts (some related parts) may be created. In this way, for each part, work content and work procedure (also referred to as related information of parts) related to the part, and work content and work procedure (also referred to as related information of related parts) related to the related parts are associated. In other words, the created estimate information is associated with the related information of the parts and related parts and stored.

[0072] 5 and 6 are diagrams showing the display screen for "Work Instruction Information." Fig. 5 shows the contents of the work instructions for "Work Process 1", which is one of the work processes, and Fig. 6 shows the contents of the work instructions for "Work Process 2", which is one of the work processes. "Work Process 2" shown in Fig. 6 is a work process that is carried out following "Work Process 1" shown in Fig. 5. In other words, work process 1 and work process 2 are shown as examples of some of the above work processes. It should be noted that a "job" is made up of a number of work processes, such as line work or cell work in which each work process is linked together, and is carried out by workers or machines. The storage units 10-14 store information on the order of work steps for a given task, the work content for each work step, the parts and tools used in the work step, and notes for the work step, in association with each other. When the information processing device 1 identifies a task to be performed on a given moving object, it identifies the content of the work step for that task (step 1, step 2, step 3, ...), identifies the above information stored in the storage units 10-14 for each identified work step, and creates "work instruction information." Then, it displays the work instruction information on the display screen, as shown in Figures 5 and 6. 5 and 6 show work instruction information related to the replacement and installation of an opening and closing door provided on the side of a moving body. Information on the part "rear door panel (part (2))" used in this replacement work, information on the related part "rear door lining (part (3))", and the necessary work content are displayed.

[0073] Fig. 5 shows that work process 1 involves assembling parts (1) and (2), and displays detailed work content such as detailed procedures for the work and the tools to be used. Fig. 6 shows that work process 2 involves assembling parts (3) to (8) to parts (1) and (2), and displays detailed work content such as detailed procedures for the work and the tools to be used. That is, the parts used in each work process are highlighted, and the highlighted parts change with the transition of the work processes. In addition, in Figs. 5 and 6, the parts for each work process stored in the storage units 10 to 14 are highlighted, but in addition to this, parts designated by the worker through a designation operation may also be highlighted. In addition, each highlighted part may be displayed in a different display form. For example, if the highlighted parts (1) and (2) in Fig. 5 are made of different materials, they may be displayed in a display form according to the materials. 5 and 6, the relationship between parts is indicated by dashed lines, and these dashed lines specify the mounting positions of the parts. This information clarifies the positional relationships between the parts, and leads to improved work efficiency.

[0074] In the above, the output unit 19 displays a screen in which the parts used in the specified work process are highlighted compared to parts other than the parts used in the specified work process, as the process progresses through multiple work processes for repair, replacement or installation work using specified parts. Specifically, the output unit 19 outputs the work instruction information to the display screen for each work process related to the work. At that time, the parts necessary for the work process are highlighted (displayed in a distinguishable display mode), and the highlighted parts are changed according to the transition of the work process. For example, in the work process 1 shown in Fig. 5, it can be seen that parts (1) and (2) used in the work process 1 are highlighted. Also, in the work process 2 shown in Fig. 6, it can be seen that parts (3) to (8) used in the work process 2 are highlighted.

[0075] <<Processing after work completion (traceability)>> Upon completion of a task based on the "task instruction information", the generating unit 22 generates "task completion information" including the task details and parts used in the task. In addition, in the case of replacement work, the "parts used in the work" refers to the parts before and after the replacement. In the case of repair work, the same parts before and after the repair are applicable. In the case of installation work (the work of installing new parts), the installed parts are applicable. "Work completion information" includes information including "parts identification information of parts before work" used in the work, "parts identification information of parts after work" used in the work, and work instruction information. It also includes part identification information of related parts before and after the work. "Parts identification information" is, for example, identification information (parts type information) such as a part ID. Then, the output unit 19 outputs the "work completion information" for the specified part to the display screen, and the history storage unit 14 stores the work completion information for the specified part as the "work history information" for the specified part.

[0076] Specifically, when a part replacement operation is performed, the part IDs of the pre-replacement and post-replacement parts are associated with each other. The generation unit 22 generates "work completion information" that associates part identification information, which associates the pre-replacement and post-replacement part IDs, with work instruction information. The history storage unit 14 stores the "work completion information" related to the work performed on the part at that time as the "work history information" of the part. Note that in the case of repair work rather than part replacement work, "repair completion information" is generated. In this embodiment, the repair completion information is also referred to as work completion information. The "work estimate information" and "work completion information" for work performed on a specific part are stored in an associated state as "work history information." This makes it possible to store the part replacement history in a linked manner, such as "part ID of new part (part ID of genuine part)" ⇒ "part ID after replacement" ⇒ "part ID after replacement," as the history information of the parts that make up a given moving body. In other words, it is possible to identify transitions related to part replacement. That is, the information processing device 1 enables the traceability of parts by the work history information.

[0077] The part ID of the replaced part is associated with work content information such as the place where the replacement work was performed, the worker, the work date and time, etc. In other words, the part identification information of the part after the work includes work content information such as the place where the work was performed, the worker, the work date and time, etc. This allows the information processing device 1 (part identification unit 17) to identify the parts that make up a given moving object after the work is completed based on the part identification information in the "work completion information." Therefore, the user can check the details of the replacement work for each part (part ID). For example, if there is a defect in the replaced part or if the replaced part is not recognized as normal, the information processing device 1 identifies the work content information at the time of replacement (work location, worker, work date and time, etc.), allowing the user to take prompt action (to deal with the defect). Furthermore, the information processing device 1 enables traceability of parts, thereby making it possible to identify parts currently installed on a given moving object.

[0078] In the above, the "work history information" includes information on the worker, the work date and time, the work location, the work content, the work procedure, the parts used in the work, the tools used in the work, etc. It also includes part identification information of the parts used in the work before and after the work. By referring to this "work history information," the information processing device 1 (part identification unit 17) can trace the parts that constitute a given moving object. In other words, the information processing device 1 can identify parts that make up a specified mobile body after work has been performed, based on at least one of the following information: "mobile body identification information," "mobile body specification information," and "combination of model designation number and classification division number," and this "work history information." For example, in the event of a recall to repair a part or equipment due to a defective part or manufacturing defect, it is possible to identify the moving body (vehicle) that is the subject of the recall and to identify the parts that constitute that moving body (vehicle) that are subject to the recall.

[0079] The information processing device 1 described above can appropriately identify or narrow down the parts that make up a moving body according to the identification information that identifies a specific moving body and the identification information that identifies the specific moving body. Also, by enabling traceability for each part, it is possible to appropriately identify the state of the part selected by the user (part state when the car was new, part state before work, part state after work, current part state) and output the part state on the display screen.

[0080] <Information processing method> Next, the process of the information processing program (information processing method) executed by the information processing device 1 will be described with reference to FIGS. The program according to this embodiment is a program for realizing the above-mentioned communication unit 15, acquisition unit 16, part identification unit 17, priority setting unit 18, output unit 19, task identification unit 20, creation unit 21, and generation unit 22 as functional components of the information processing device 1 including the storage unit 10, mobile object information storage unit 11, part information storage unit 12, task storage unit 13, and history storage unit 14 (memory). The CPU (processor) of the information processing device 1 executes this information processing program. In addition, the memory unit 10 of the information processing device 1 stores "parts correspondence information", the mobile object information memory unit 11 stores "mobile object type information" and "mobile object related information", the part information memory unit 12 stores "parts type information" and "related part type information", the work memory unit 13 stores "work information", and the history memory unit 14 stores "work history information".

[0081] (Information processing method shown in Figure 7) In the process flow shown in FIG. 7, first, the acquisition unit 16 acquires "mobile object identification information (mobile object specific information)" of a predetermined mobile object from the user terminal 100 (step 1 (S1)). Specifically, the acquisition unit 16 acquires at least one of the following information regarding a predetermined mobile object: "mobile object identification information," "mobile object specification information," and "combination of model designation number and classification number."

[0082] In step 2, when the acquisition unit 16 acquires at least one of the above pieces of information, the part identification unit 17 refers to the “part correspondence information” stored in the memory unit 10 to identify the moving object type of the specified moving object, or to identify the moving object type (candidate moving object type). The method of identifying a parts group will be described in detail with reference to the processing flow shown in FIG.

[0083] In step 3, the part identification unit 17 searches for a part group corresponding to the identified moving object type and identifies the part group. Alternatively, the part group corresponding to the identified moving object type is searched for and identifies the part group.

[0084] In step 4, the output unit 19 outputs information on the parts identified by the part identification unit 17 (list information on the parts group). Specifically, the output unit 19 outputs the list information on the parts group constituting the predetermined moving object on the display screen of the user terminal 100. Then, in step 5, the work identification unit 20 accepts the input of "work information" by a user operation, and identifies the part repair, replacement or installation work to be performed on a predetermined moving object based on the "work information" stored in the work memory unit 13. Specifically, the input of "work information" by the user is accepted on a display screen displaying the list information of the parts group, and the input work is identified. As a result, the part identification unit 17 narrows down and identifies the part group used in the task identified by the task identification unit 20, among the part group that configures the predetermined moving object. The output unit 19 outputs list information of the narrowed down part group to the display screen.

[0085] In step 6, the creation unit 21 accepts user input or selection and creates "work estimate information" that includes "information on the specified part," "work content information" including the work content related to the repair, replacement or installation work of the part, and "cost information" such as labor costs and parts costs. Specifically, when the output unit 19 accepts the selection of a specific part by a user operation on the display screen of the list information of the parts group, it outputs "part type information" of the specific part and related parts to the display screen. Then, when the output unit 19 accepts the selection of "Create work estimate" by a user operation, it outputs the work estimate creation screen shown in Fig. 4. Then, the creation unit 21 accepts input or selection by a user operation on the display screen shown in Fig. 4 at any time and creates "work estimate information". More specifically, the output unit 19 outputs the estimate creation screen shown in Fig. 4 based on the "work information" stored in the work memory unit 13 and the "work history information" stored in the history memory unit 14. The creation unit 21 accepts user input or selection as needed based on the "work information" and the "work history information" to create "work estimate information".

[0086] In step 7, the creation unit 21 creates "work instruction information" based on the above "work information" and "work estimate information", which includes information on a specified part, information on parts related to the specified part, and work information required to repair, replace or install the specified part. Specifically, the creation unit 21 creates "work instruction information" on a work instruction creation screen by accepting user input or selection based on "work information" and "work estimate information". The "work instruction information" includes "part type information," "related part type information," and "work information" which includes the work required for the part and related parts, the work procedure (work process), the tools to be used for the work, and precautions for the work. 5 and 6, the output unit 19 outputs the "work instruction information" to the display screen of the user terminal 100. This allows a user (e.g., a worker at a maintenance shop) who uses the user terminal 100 to repair, replace, or install a part while checking the work instruction information.

[0087] In step 8, the generation unit 22 generates "work completion information" including work details related to the work and parts used in the work, based on the "work instruction information". The "work completion information" includes information including "parts identification information of the parts before the work" used in the work, "parts identification information of the parts after the work" used in the work, and "work instruction information." Then, the output unit 19 outputs "work completion information" for the specified part to the display screen.

[0088] In step 9, the history storage unit 14 stores the "work completion information" for the specific part as "work history information" for the specific part. The "work completion information" is stored as "work history information" in association with the "work estimate information." By referring to this "work history information," the information processing device 1 (part identification unit 17) can perform traceability for each part constituting a given moving object. For example, it can identify and output the repair and replacement history of parts constituting a given moving object. After going through the above steps, the process of FIG. 7 is completed.

[0089] (How to identify the parts shown in Figure 8) The processing flow shown in FIG. 8 shows a processing flow for acquiring "mobile object identification information," "mobile object specific information," and "mobile object related information" for a specific mobile object, and identifying parts that constitute the mobile object based on that information. In this embodiment, the highest priority is set to "mobile body identification information," the second highest priority is set to "mobile body specific information," the third highest priority is set to "information on the combination of model designation number and classification number," and the lowest priority is set to "mobile body related information."

[0090] First, in step 101, the acquisition unit 16 judges whether or not the acquisition unit 16 has acquired "mobile body identification information (for example, a vehicle number)" of a predetermined mobile body from the user terminal 100. If the acquisition unit 16 acquires the “mobile body identification information” (step 101: Yes), the process proceeds to step 102. In step 102, the part identification unit 17 identifies the moving object type of the predetermined moving object based on the "first part correspondence information" stored in the storage unit 10, searches for a part group corresponding to the identified moving object type, and identifies the part group (first part identification process). Then, the process of FIG. 8 is terminated.

[0091] In step 101, if the acquisition unit 16 has not acquired "mobile object identification information" (No), the process proceeds to step 103, where the acquisition unit 16 determines whether or not it has acquired "mobile object specific information (e.g., full type)" of a specified mobile object from the user terminal 100. If the acquisition unit 16 has acquired the “mobile object identification information” (step 103 : Yes), the process proceeds to step 104 . In step 104, the part identification unit 17 identifies the moving object type of the predetermined moving object based on the "second part correspondence information" stored in the storage unit 10, searches for a part group corresponding to the moving object type, and identifies the part group (second part identification process). Then, the process of FIG. 8 is terminated.

[0092] In step 103, if the acquisition unit 16 has not acquired "mobile object identification information" (No), the process proceeds to step 105, where the acquisition unit 16 determines whether or not it has acquired "information on the combination of model designation number and classification number" of a specified mobile object from the user terminal 100. If the acquisition unit 16 acquires information on the above combination (step 105: Yes), the process proceeds to step . In step 106, the part identification unit 17 identifies the moving object type of the predetermined moving object based on the "second part correspondence information", searches for a part group corresponding to the moving object type, and identifies the part group (third part identification process). Then, the process of FIG. 8 is terminated.

[0093] In step 105, if the acquisition unit 16 has not acquired "information on the combination of model designation number and classification division number" (No), the process proceeds to step 107, where the acquisition unit 16 determines whether or not it has acquired "mobile object-related information (e.g., manufacturer, model)" of a specified mobile object from the user terminal 100. If the acquisition unit 16 has acquired the “mobile object related information” (step 107: Yes), the process proceeds to step 108. In step 108, the part identification unit 17 directly searches for a part that constitutes a predetermined moving object identified by the "moving object identification information" stored in association with the "moving object related information" and identifies the part (fourth part identification process). Then, the process of FIG. 8 is terminated.

[0094] In step 107, if the acquisition unit 16 has not acquired the "mobile object related information" (No), the process proceeds to step 109, where the part identification unit 17 determines that it is not possible to identify the part group. Then, the process in FIG. 8 is terminated. After going through the above steps, the process of FIG. 8 is completed.

[0095] When the above information processing method obtains identification information for identifying a moving body or specific information for identifying a moving body, it becomes possible to appropriately identify parts constituting the moving body according to the information and output information on the parts. In addition, it becomes possible to perform traceability for each part and appropriately identify the condition of the parts.

[0096] <Additional Notes> The above information processing device includes a work memory unit that stores work information required for repair, replacement or installation work of a part that constitutes the mobile body, a work identification unit that identifies repair, replacement or installation work of a part to be performed on a specified mobile body based on the work information, and a history memory unit that stores work history information related to past repair, replacement or installation work on a part that constitutes the specified mobile body, and the part identification unit identifies the part as a part to be used in the work identified by the work identification unit based on at least one piece of information consisting of the mobile body identification information, the mobile body identification information, and a combination of the model designation number and classification number, and further identifies at least one of genuine parts certified by the mobile body manufacturer, high-quality parts other than those certified by the mobile body manufacturer, or third-party parts other than genuine parts and high-quality parts that correspond to the part using the work history information. Furthermore, the above-mentioned information processing device may include a part information storage unit that stores parts that constitute the moving body and associated parts that are related to the parts and correspond to the parts, for each moving body type of the moving body, the part identification unit identifies the parts that constitute the moving body and the associated parts that are related to the parts, and the output unit outputs information on the parts identified by the part identification unit and information on the associated parts that are related to the parts.

[0097] In addition, the above-mentioned information processing device may include a work memory unit that is associated with a part that constitutes the mobile body and stores work information required for repairing, replacing or installing the part, and the output unit may output work instruction information including information on the part identified by the part identification unit and the work information stored in the work memory unit that is required for repairing, replacing or installing the part. In addition, the above-mentioned information processing device may include a creation unit that creates work content information including work details related to the repair, replacement or installation work of the part based on the work history information stored in the history storage unit, and the output unit may output information on the part identified by the part identification unit and the work content information. In addition, in the above-mentioned information processing device, the output unit may display a screen in which, as the process progresses through a number of work processes involved in repair, replacement or installation work using a part identified by the part identification unit, a part used in a specific work process is highlighted in comparison with other parts that are different from the parts used in the specific work process.

[0098] In addition, the above-mentioned information processing device may include a generation unit that generates work completion information including work details related to the work and the parts used in the work upon completion of the work related to repair, replacement or installation of the part, and the history memory unit may store the work completion information including part identification information of the parts used in the work before the work and part identification information of the parts used in the work after the work, as the work history information. In addition, in the above-mentioned information processing device, the part identification information of the part after the work includes information on the work location, the worker, and the date and time of the work where the work was performed, and the part identification unit identifies the part after the work among the parts that constitute a specified moving body based on the work completion information of the work history information. In addition, in the above-mentioned information processing device, the part identification unit may identify the post-work parts that constitute a specified mobile body based on at least one piece of information consisting of the mobile body identification information, the mobile body identification information, and a combination of the model designation number and classification number, and the work history information.

[0099] In the above embodiment, an information processing program is stored in a recording medium readable by the information processing device, and the information processing device 1 reads and executes the program to execute processing. Here, the recording medium readable by the information processing device 1 refers to a magnetic disk, a magneto-optical disk, a CD-ROM, a DVD-ROM, a semiconductor memory, etc. In addition, a dedicated software (web application) may be started using a terminal (mobile terminal) serving as the information processing device 1, and the information processing program may be executed on a web browser.

[0100] In the above embodiment, the information processing device, the information processing method, and the information processing program according to the present invention have been mainly described. However, the above embodiment is merely an example for facilitating understanding of the present invention, and is not intended to limit the present invention. The present invention can be modified or improved without departing from the spirit of the present invention, and the present invention naturally includes equivalents thereof. [Explanation of symbols]

[0101] S Information Processing System 1. Information processing device 10 Storage section 11 Mobile information storage unit 12 Part information storage unit 13 Working Memory 14 History memory section 15 Communications Department 16 Acquisition Department 17 Parts Identification Department 18 Priority setting section 19 Output section 20 Work Specification Department 21 Creation Department (Estimate Creation Department, Work Instruction Creation Department) 22 Generation part 100 user terminals

Claims

1. a storage unit that stores moving body identification information for identifying a moving body, moving body specification information capable of specifying the moving body based on characteristic information of the moving body, and a combination of a model designation number and a classification number capable of specifying the moving body, in association with information on parts constituting the moving body; a part identification unit that identifies a part constituting a predetermined moving body associated with at least one piece of information stored in the storage unit, based on at least one piece of information of the moving body identification information, the moving body specification information, and a combination of the model designation number and the classification number for the predetermined moving body; an output unit that outputs information on a part identified by the part identification unit based on at least one of the moving object identification information, the moving object identification information, and a combination of the model designation number and the classification number, The output unit outputs, based on at least two pieces of information, namely, the mobile object identification information, the mobile object specification information, and a combination of the model designation number and classification division number, information on the parts including information on the parts corresponding only to each piece of information and information on the parts corresponding to all of the pieces of information.

2. the storage unit stores the moving object identification information in association with one or more pieces of related information as moving object related information related to the moving object; the part identification unit, upon receiving designation of the one or more pieces of related information for a predetermined moving object, identifies a part constituting the predetermined moving object identified by the moving object identification information stored in association with the related information; The information processing apparatus according to claim 1 , wherein the output unit outputs information on the part identified by the part identification unit.

3. the storage unit stores the moving object identification information in association with one or more pieces of related information as moving object related information related to the moving object; the part identification unit identifies parts constituting a predetermined moving object based on the moving object identification information, and narrows down the identified parts based on the one or more pieces of related information in response to designation of the one or more pieces of related information; The information processing apparatus according to claim 1 , wherein the output unit outputs information on the parts narrowed down by the part identification unit.

4. a computer having a storage unit that stores moving body identification information for identifying a moving body, moving body specification information capable of specifying the moving body based on characteristic information of the moving body, and a combination of a model designation number and a classification number capable of specifying the moving body, in association with information on parts constituting the moving body, Identifying a part constituting a predetermined moving body associated with at least one piece of information stored in the storage unit, based on at least one piece of information of the moving body identification information, the moving body specification information, and a combination of the model designation number and the classification number for the predetermined moving body; outputting information on a part identified based on at least one of the moving object identification information, the moving object specification information, and a combination of the model designation number and the classification number; An information processing method in which the part information is output based on at least two pieces of information, namely, the mobile object identification information, the mobile object specification information, and a combination of the model designation number and classification division number, and the part information includes part information associated only with each piece of information and part information associated with all of the pieces of information.

5. A computer having a storage unit that stores moving body identification information for identifying a moving body, moving body specification information capable of specifying the moving body based on characteristic information of the moving body, and a combination of a model designation number and a classification number capable of specifying the moving body, in association with information on parts constituting the moving body, a process of identifying parts constituting a predetermined moving body associated with at least one piece of information stored in the storage unit, based on at least one piece of information of the moving body identification information, the moving body specification information, and a combination of the model designation number and the classification number for the predetermined moving body; outputting information on a part identified based on at least one of the moving object identification information, the moving object specification information, and a combination of the model designation number and the classification number; An information processing program in which, in a process of outputting information about the parts, information about the parts including information about the parts associated only with each piece of information and information about the parts associated with all of the pieces of information is output based on at least two pieces of information: the mobile object identification information, the mobile object specification information, and a combination of the model designation number and classification division number.

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