Care information transmission device and control program

Abstract

In order to easily provide a digitized care record to a family, the invention provides a care information transmission system 10 comprising: a storage unit 13 for registering associated information received by access with a first type of ID and associated with a second type of ID of a care recipient; a control unit 11 that, when access by means of a third type of ID associated with the second type of ID is received, extracts from the storage unit 13 the associated information pertaining to the second type of ID associated with the third type of ID; and a transmission unit 122 that transmits the extracted associated information as a response to access by means of the third type of ID. The control unit 12 associates a care record received by a reception unit 121 with the date, registers the care record in the storage unit 13, discloses the care record in the third type of identification information associated with the second type of identification information of the care recipient, and issues a notification by means of the transmission unit 122 to a user of the third type of identification information, said notification indicating that the care information has been released.

Description

[Technical field]

[0001] The present invention relates to a care information transmission device and a control program, and more particularly to a care information transmission device and a control program that handle a care record of a care recipient performed in a facility that provides care to the care recipient. [Background technology]

[0002] In facilities that provide care for people receiving care (hereafter referred to as nursing homes), staff are not only required to care for the people receiving care, but are also busy with various miscellaneous tasks. These miscellaneous tasks include telephone enquiries from the families of the people receiving care about the situation of the people receiving care. In response to such enquiries, staff must stop their regular work to look up the information necessary to answer, or, if their regular work cannot be interrupted, they must call again once their regular work has been temporarily completed. This creates a problem of the increased burden on staff in responding to enquiries. On the other hand, the families of the people receiving care hesitate to call to inquire, in order to avoid being a hindrance to the staff, which creates the problem of not being able to obtain the information they need.

[0003] In recent years, chat services using mobile terminals such as smartphones have become widespread. In addition, chat services include chatbot systems that automatically respond to inquiries using an automatic dialogue program using AI (for example, Patent Document 1).

[0004] By applying a chatbot system such as that disclosed in Patent Document 1, it is possible to solve problems related to inquiries from the family members of the care recipients. [Prior art documents] [Patent documents]

[0005] [Patent Document 1] JP 2009-3533 A Summary of the Invention [Problem to be solved by the invention]

[0006] In addition, care facilities provide families with care records of the person being cared for, and there is a demand for these records to be used to check the condition of the person being cared for on a daily basis. In view of such circumstances, the present application aims to provide a care information transmission system and a control program that can easily provide digitized care records to families. [Means for solving the problem]

[0007] The above object of the present invention can be achieved by the following means.

[0008] (1) a reception unit that receives access via a network; a storage unit that registers related information associated with a second type of identification information of a care recipient, the related information being received by the reception unit through access using the first type of identification information; a control unit that extracts, when the reception unit receives access by a third type of identification information associated with the second type of identification information, from the storage unit, the associated information regarding the second type of identification information associated with the third type of identification information; a transmitting unit that transmits the extracted related information in response to the access using the third type of identification information, The reception unit receives a care record of the care recipient associated with a date, The control unit registers the care record accepted by the accepting unit as the related information in the storage unit in association with the date, and associates the care record with the second type of identification information of the care recipient. and publishing the care record to the third type of identification information that has been obtained by the user, and notifying the user of the third type of identification information that the care record has been published by the sending unit. Care information transmission system.

[0009] (2) the reception unit receives a disclosure request for the care record; The care information transmission system according to (1) above, wherein the control unit publishes and notifies the care record in response to receiving the disclosure request.

[0010] (3) A care information transmission system according to (1) or (2) above, wherein the notification is made by a notification message to a user of the third type of identification information.

[0011] (4) The care information transmission system according to (3) above, wherein the transmission unit transmits the notification message at a preset notification time.

[0012] (5) When the reception unit receives a request to transmit the published care record through access using the third type of identification information, The care information transmission system according to any one of (1) to (4) above, wherein the control unit transmits the care record to a user of the third type of identification information via the transmission unit.

[0013] (6) The care record registered in the storage unit is read image data obtained by reading a care record sheet, For care records where information on multiple care recipients is recorded in one file, A care information transmission system described in any of (1) to (5) above, wherein the care record that the control unit makes public to the third type of identification information associated with the second type of identification information of the care recipient, care information of other care recipients other than the care recipient is masked.

[0014] (7) The care record registered in the storage unit is read image data obtained by reading a care record sheet, For care records that contain information about a care recipient on multiple days in one file, A care information transmission system described in any of (1) to (6) above, wherein the care record made public by the control unit has care information masked other than that of the day corresponding to the date associated with the care record.

[0015] (8) The care record registered in the storage unit is read image data obtained by reading a care record sheet, A care information transmission system described in any of (1) to (7) above, wherein the care record that the control unit makes public to the third type of identification information associated with the second type of identification information of the care recipient has personal information identifying other care recipients other than the care recipient masked.

[0016] (9) The first type of identification information is identification information of a facility that provides care to the care recipient, The care information transmission system according to any one of (1) to (8) above, wherein the third type of identification information is identification information of a family member of the person receiving care.

[0017] (10) The care information transmission system described in (9) above, wherein the reception unit accepts bulk registration of the care records for multiple care recipients present at the facility.

[0018] (11) a reception unit that receives access via a network; A control program for controlling a care information transmission system including a transmission unit, (a) registering, in a storage unit, related information received by the reception unit through access using the first type of identification information, the related information being associated with the second type of identification information of the care recipient; (b) extracting, when the reception unit receives an access by a third type of identification information associated with the second type of identification information, from the storage unit, the associated information regarding the second type of identification information associated with the third type of identification information; and (c) transmitting the extracted related information in response to the access using the third type of identification information. In the step (a), a care record of the care recipient associated with a date is received, and the received care record is registered in the storage unit as the related information; Further, a control program for causing a computer to execute processing including a step (d) of publishing the care record registered in step (a) to the third type of identification information associated with the second type of identification information of the care recipient, and notifying a user of the third type of identification information that the care record has been published.

[0019] (12) The process further includes a step (e) of accepting a disclosure request for the care record by the accepting unit; The control program according to (11) above, wherein in the step (d), in response to receiving the disclosure request in the step (e), the care record is disclosed and notified.

[0020] (13) The control program according to (1) or (12) above, wherein in the step (d), the notification is made to a user of the third type of identification information by a notification message.

[0021] (14) The control program according to (13) above, wherein in the step (d), the notification message is transmitted at a preset notification time.

[0022] (15) The process further includes a step (f) of receiving a request to transmit the published care record through access by the third type of identification information by the receiving unit; A control program described in any of (11) to (14) above, comprising a step (g) of transmitting the care record to a user of the third type of identification information by the transmitting unit.

[0023] (16) The care record registered in the storage unit is read image data obtained by reading a care record sheet, In the case of a care record in which information about multiple care recipients is recorded in a single file, in step (d), the care record to be made public to the third type of identification information associated with the second type of identification information of the care recipient has care information of other care recipients other than the care recipient masked, a control program described in any of (11) to (15) above.

[0024] (17) The care record registered in the storage unit is read image data obtained by reading a care record sheet, In the case of a care record in which information regarding a care recipient provided on multiple days is recorded in a single file, the care record to be made public in step (d) has care information masked other than that for the day corresponding to the date associated with the care record.

[0025] (18) The care record registered in the storage unit is read image data obtained by reading a care record sheet, A control program described in any of (11) to (17) above, wherein in step (d), the care records to be made public to the third type of identification information associated with the second type of identification information of the care recipient have personal information identifying other care recipients other than the care recipient masked.

[0026] (19) The first type of identification information is identification information of a facility that provides care to the care recipient, The control program according to any one of (11) to (18) above, wherein the third type of identification information is identification information of a family member of the person being cared for.

[0027] (20) The control program according to (19) above, wherein in the step (a), the reception unit accepts a batch registration of the care records for multiple care recipients present at the facility. Effect of the Invention

[0028] The care information transmission system according to the present invention includes a reception unit that receives access via a network, a storage unit that registers related information received by the reception unit through access using a first type of identification information and associated with a second type of identification information of a care recipient, a control unit that extracts related information related to the second type of identification information associated with the third type of identification information from the storage unit when the reception unit receives access using a third type of identification information associated with the second type of identification information, and a transmission unit that transmits the extracted related information as a response to the access using the third type of identification information, in which the reception unit receives a care record of the care recipient associated with a date, the control unit registers the care record received by the reception unit as related information in the storage unit in association with the date, makes the care record available to the third type of identification information associated with the second type of identification information of the care recipient, and notifies the user of the third type of identification information that the care record has been made available by the transmission unit. This makes it possible to easily provide the digitized care record to family members. [Brief description of the drawings]

[0029] [Figure 1] 1 is a diagram showing an overview of a care information transmission system according to an embodiment of the present invention. [Diagram 2] 1 is a block diagram showing a schematic configuration of a care information transmission system. [Diagram 3] FIG. 13 is a diagram illustrating an example of an ID list. [Figure 4] FIG. 13 is a diagram showing an example of an ID list. [Diagram 5] FIG. 4 is a diagram showing a care information transmission process in the first embodiment. [Figure 6A] 13 is an example of an operation screen for file registration displayed on a terminal device. [Figure 6B] 13 is an example of an operation screen for file registration displayed on a terminal device. [Figure 7] 13 is an example of a message displayed on a mobile terminal. [Figure 8] FIG. 11 is a diagram showing a care information transmission process in the second embodiment. [Figure 9A]FIG. 13 is a schematic diagram for explaining a mask process. [Figure 9B] FIG. 13 is a schematic diagram for explaining a mask process. [Figure 10A] FIG. 13 is a schematic diagram for explaining a mask process. [Figure 10B] FIG. 13 is a schematic diagram for explaining a mask process. [Figure 10C] FIG. 13 is a schematic diagram for explaining a mask process. DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENTS

[0030] Hereinafter, an embodiment of the present invention will be described with reference to the attached drawings. In the description of the drawings, the same elements are given the same reference numerals, and duplicated explanations will be omitted. In addition, the dimensional ratios of the drawings are exaggerated for the convenience of explanation, and may differ from the actual ratios.

[0031] (Overall composition) FIG. 1 is a diagram showing an overview of a care information transmission system 10 according to the present embodiment, and FIG. 2 is a block diagram showing a schematic configuration of the care information transmission system 10. As shown in FIG.

[0032] The care information transmission system 10 according to the present embodiment will be described by taking as an example a case where a care facility is a nursing home, which manages the contents of a care recipient and responds to the family of the care recipient. However, the scope of application of the present embodiment is not limited to nursing homes. In addition to nursing homes, care facilities include hospitals and facilities that provide daycare services such as kindergartens or nursery schools. In addition, the care recipients include care recipients, hospitalized patients, and kindergarten or nursery school children, and care includes nursing care, nursing care, and care for infants and young children. In addition, the care records as contents include care record sheets (care record sheets) that record these cares, such as nursing record sheets, nursing record sheets (medical charts, life records), and communication books for infants and young children's families recorded by childcare staff.

[0033] As shown in Fig. 1, a care information transmission system 10 and multiple terminal devices 30, 40 are connected to each other through a network. The network is a communication line such as a public telephone network or a data communication network. Some networks may use a wired LAN or a wireless LAN (for example, a LAN conforming to the IEEE802.11 standard).

[0034] In the following, a first type of identification ID (first type of identification information) is assigned to a facility (care facility), a second type of identification ID (second type of identification information) is assigned to a resident (care recipient) of the facility, and a third type of identification ID (third type of identification information) is assigned to the family of the resident. These first to third types of identification IDs are managed by the care information transmission system 10. In the following, the first to third types of identification IDs are simply referred to as the first to third types of IDs, and are also referred to as the facility ID, care recipient ID, and family ID, respectively. In the following example, the terminal device 30 uses the first type of ID (facility ID), and the terminal device 40 uses the third type of ID (family ID) to access the services of the care information transmission system 10.

[0035] The terminal devices 301, 302, ... 30n (hereinafter, these are collectively referred to simply as terminal devices 30. The same applies to terminal device 40) are terminal devices for each nursing facility, for example, PCs (personal computers), and are usually installed inside the nursing facility, but are not limited to this, and a terminal installed outside the facility may use an ID managed by the facility. The terminal device 30 may also be a multifunction peripheral (MFP) connected to a network, like the terminal device 302. In this case, the function of the terminal device 30 is incorporated into the multifunction peripheral. Here, the care recipient is a person who is admitted to the nursing facility, and is cared for by the care staff (hereinafter, simply referred to as the staff) on a daily basis. The terminal devices 401, 402 are terminals used by the family of the care recipient, and are portable terminal devices such as PCs or smartphones. The family members are basically registered by the management company of the nursing facility upon application from the care recipient or his / her family. The family members may include relatives or other related parties including non-blood relatives registered in advance by the care recipient.

[0036] The care information transmission system 10 is a robot server (hereinafter, also referred to as a "BOT server") that provides services for managing contents of nursing care facilities and managing messages. Details of the care information transmission system 10 and the first to third type IDs managed by the care information transmission system 10 will be described later.

[0037] As shown in Fig. 2, the care information transmission system 10 includes a control unit 11, a communication unit 12, a first storage unit 13, and a second storage unit 14. The first storage unit 13 and the second storage unit 14 are so-called databases. The first storage unit 13 and the second storage unit 14 may be incorporated in the care information transmission system 10 as shown in Fig. 2, or may include a CPU, a memory, a communication unit, etc., and may be configured independently of the care information transmission system 10. In addition, the care information The entire transmission system 10 may be a cloud server that is virtually constructed by a plurality of servers arranged on a network such as the Internet.

[0038] (1st storage unit 13) The first storage unit 13 manages contents related to nursing care facilities. The contents as related information include an ID list and nursing care information (care information).

[0039] The "ID list" includes information on the first to third type IDs and their mutual correspondence. FIG. 3 and FIG. 4 are examples of the ID list stored in the first storage unit 13. Referring to FIG. 3, a table 61 describes the correspondence between the first type ID (facility ID), the facility name, and the location. A table 62 describes the correspondence between the second type ID (care recipient ID), the name, and the room number. A table 63 describes the correspondence between the third type ID (family ID), the name, the contact information, and the attributes. Referring to FIG. 4, a table 64 describes the correspondence between the first type ID and the second type ID. In addition, a unit name ("1F East") is described in the table 64. Here, the unit refers to a care recipient unit to which a plurality of care recipients who are in a common area, such as the same floor in the facility, belong, and a staff unit to which a plurality of staff members who are in charge of these care recipient units belong. Also, the table 65 describes the correspondence between the second type ID and the third type ID. That is, the first storage unit 13 stores the mutual correspondence between the first type ID to the third type ID. Note that the items in these tables are merely examples, and any of the items may be omitted, and other items may be added.

[0040] The first storage unit 13 stores related information. The related information includes image data obtained by reading a care record sheet (hereinafter referred to as "read image data") as an example of a care record sheet, and care information (care information). The related information is information received by access using a first type ID (facility ID), and is stored in association with the first type ID and / or the second type ID. The care information may include information related to care detected from text data obtained by character recognition processing (OCR: Optical character recognition) of the read image data of the care record sheet. Furthermore, the care information may include information related to care keyed in (manually input) to the terminal device 30 by a staff member, a staff leader, or a facility manager (hereinafter simply referred to as "staff, etc.") who provides care to the care recipient at the care facility.

[0041] (Second storage unit 14) The second storage unit 14 manages messages related to accesses made by third-type IDs (family IDs) and the like. Message histories are included in the objects of this management. The message histories are managed for each third-type ID. These will be described later.

[0042] (Control unit 11) The control unit 11 is composed of a processor (CPU (Central Processing Unit) and GPU (Graphics Processing Unit)) that executes various arithmetic processing, and a memory. The control unit 11 controls the entire care information transmission system 10 based on a control program stored in the memory. The control unit 11 may function as a character recognition processing unit 111 and a mask processing unit 112.

[0043] The character recognition processing unit 111 extracts text data by performing character recognition processing on the scanned image data of the care record sheet, and converts the care record into text data. In this character recognition processing, the ID list (tables 61-65) stored in the first storage unit 13 may be used. For example, information related to the first type ID of the facility that transmitted the scanned image data is used in the character recognition processing. For example, the first type ID is used to identify the second type ID of the care recipient who is in the facility. The ID and the associated information such as the name of the care recipient can be known. In addition, the standard format of the care record sheet used in the facility for each first type ID can be acquired in advance by the care information transmission system 10 and registered in the first storage unit 13, and additional information added by handwriting or the like can be extracted from the difference data between the image data of the standard format and the read image data.

[0044] The mask processing unit 112 detects "care information" from the text data obtained by the character recognition processing unit 111, and masks "information that may be an obstacle" when disclosing the care information to a user (family member) of the third type of identification information.

[0045] This "care information" includes the type of care, care records, the name of the care recipient who is the subject of care (second type ID), the name of the staff member who provided the care, the time of care, etc. Furthermore, the control unit 11 stores the second type ID and the care records from the detected care information in the first storage unit 13 in association with each other.

[0046] When disclosing, "information that will be an obstacle" is information included in the scanned image data of the care record sheet, and is unnecessary information or information that is a privacy problem. For example, unnecessary information to be masked is care information on days other than the date of disclosure (see Figs. 10A to 10C described later). For example, unnecessary information to be masked or information that is a privacy problem is care information of other care recipients other than the user's care recipient, or information (such as name) that identifies the other care recipient when a care record sheet in a free description format that describes interactions between a certain care recipient (Mr. A) and another care recipient (Mr. B) is disclosed to Mr. A's family. Specifically, this is the case when care information is disclosed to report to Mr. A's family when Mr. A and Mr. B have a problem. In this case, Mr. B's personal information (such as name) is masked.

[0047] The control unit 11 has a message response function (chat function) and transmits and receives interactive messages when the terminal device 40 accesses the terminal device 40 using a third type ID (family ID). The control unit 11 analyzes the contents of a message keyed in by the terminal device 40 from a family member of the third type ID, or the contents of a message obtained by converting voice data input by voice into text. The control unit 11 then transmits (provides) a response to the message contents, or file data (related information) related to the second type ID, such as care record information or scanned image data of a care record sheet, corresponding to the message contents, to the terminal device 40 that is the sender. This file data can be generated from data such as scanned image data of a care record sheet stored in the first storage unit 13.

[0048] This message response function may be realized by a rule base in which questions and their answers are prepared in advance. In this case, a screen displaying multiple menus may be presented, and a response may be made based on an item selected from the menu. Message history may also be managed for each third-type ID and reflected in the response. Alternatively, part or all of this response function may be realized by AI using a trained model such as a neural network. Part or all of these functions may be realized by using a BOT platform provided by a commercial operator.

[0049] (Communications Department 12) The communication unit 12 has a function of communicating with other devices via the network. The communication unit 12 functions as a reception unit 121 and a transmission unit 122. The reception unit 121 receives access from other devices via the network. The control unit 11 performs authentication processing by working together with the reception unit 121. In the authentication processing, the control unit 11 permits login (access) to the services provided by the care information transmission system 10 using credential information such as an ID (first type ID and third type ID, or other user ID) and a password provided by the user. In response to the access, the transmission unit 122 also transmits and provides related information, which will be described later.

[0050] (Care information transmission processing) (First embodiment) Next, a care information transmission process performed by the care information transmission system 10 according to the first embodiment will be described with reference to Fig. 5 to Fig. 7. Fig. 5 is a diagram showing a care information transmission process by the BOT function of the care information transmission system 10.

[0051] (Step S1) The staff inputs the contents. For example, the staff operates a multifunction peripheral (MFP) having a scanner function or a scanner to read the care record sheet and generate read image data. For example, the care record sheet is a pre-printed fixed format on which the staff in charge hand-writes information about care. The care information recorded in the care record sheet to be registered as one file is preferably a record of one day for one care recipient. In addition, the care record sheet is preferably a single sheet of paper, but the read image data obtained by continuously scanning two or more care record sheets may be one file. Note that the contents are not limited to the read image data of the care record sheet. For example, a photograph (image data) of the condition of the care recipient or care information in a spreadsheet format created by key input may be included. For example, in the case of a daily care record sheet, the process of step S1 is performed using the care record sheet at the end of the day.

[0052] (Steps S2 and S3) A file of care information (hereinafter simply referred to as content data), such as scanned image data (e.g., JPEG format, PDF format) of a care record sheet, is transmitted to the care information transmission system 10 by accessing using a first type ID (facility ID) of the terminal device 30 at the care facility. At this time, a staff member operating the terminal device 30 assigns the corresponding name of the care recipient (or second type ID) and the date on which the care was provided to the content data through an operation screen such as that shown below, and transmits the content data to the care information transmission system 10 (step S2). Hereinafter, the information on the name of the care recipient and the date assigned to the transmitted content data will be referred to as "attribute information."

[0053] Receiving this, the reception unit 121 of the care information transmission system 10 acquires the content data and registers this content data in association with the date, the second type ID of the care recipient, and the first type ID of the transmission source terminal device 30. The registered content data is stored in the first storage unit 13 for content management as related information (step S3).

[0054] 6A and 6B are examples of operation screens for file registration displayed on the terminal device 30, and are displayed by a web API provided by the care information transmission system 10 or an input application running on the terminal device 30. FIG.

[0055] The operation screen d31 in FIG. 6A has dates arranged horizontally and the names of multiple care recipients arranged vertically. Multiple buttons such as buttons b11 to b17 are arranged on the operation screen d31. Staff members can select a unit by operating the pull-down button b11. Selectable units are extracted from a list for each care facility (first type of identification information) pre-registered in the first storage unit 13. On the operation screen d31, a unit (1F East) of care facility x is selected, and a list of the names of care recipients (Mr. A, Mr. B, etc.) belonging to this unit is displayed.

[0056] In addition, staff etc. can select the button b12 corresponding to the date and the name of the person in care. Then, a file selection screen pops up, and files such as scanned image data can be registered through the pop-up screen. For example, by selecting button b12, content data relating to Mr. E in room 105 on the date of June 12th can be registered. The file to be registered is assigned the date and information on the care recipient, and is transmitted from the terminal device 30 to the care information transmission system. The icon changes from button b12 to button b13 to confirm that a file has been registered. Also, when multiple files are registered with the same attribute information (care recipient name, date), the icon is assigned a character indicating the number ("x2"), as in button b14.

[0057] The staff member or the like selects the button b15 for collective registration corresponding to the date. This causes the display on the terminal device 30 to transition to the operation screen d32 for collective registration shown in FIG. 6B. In FIG. 6B, the staff member or the like can collectively register the nursing record sheet corresponding to the date June 12 of the button b15, that is, the files of nursing information for each of the multiple care recipients performed on June 12. In the operation screen d32, the staff member or the like can select content data such as the scanned image data of the nursing record sheet of Mr. A in Room 101 by operating the button in the area a1. After selecting the content data of the multiple care recipients, the staff member or the like can collectively register the multiple selected files by operating the registration button of the button b21. The multiple files to be registered are transmitted collectively from the terminal device 30 to the care information transmission system.

[0058] (Step S4) Here, the reception unit 121 of the care information transmission system 10 receives a disclosure request from the terminal device 30. Specifically, on the operation screen d31 of FIG. 6A, the staff or the like can make a request to make the registered files of each date public by operating the public button b16 indicating a private state. In response to the staff or the like operating the button b16, the terminal device 30 transmits a disclosure request for the multiple files of the corresponding date, June 12, to the care information transmission system 10. Note that the disclosure request may be made not only simultaneously for each date as in the example of the operation screen d31, but also individually for each care recipient.

[0059] (Step S5) The care information transmission system 10 makes the content data public in response to the disclosure request received by the reception unit 121 in step S4. Specifically, the content data is made public by granting viewing authority to a user (family member) of a third type ID associated with the care recipient (second type ID) of the content data. Then, accompanying this disclosure process, a disclosure notification is sent to the user of the third type ID, that is, a notification that the content data has been made public.

[0060] Specifically, as a disclosure notification, the control unit 11 acquires the second type ID of the care recipient associated with the content data such as the scanned image data that is the subject of the disclosure request. Then, by referring to the list stored in the first storage unit 13, a disclosure notification is sent to the user of the third type ID (family ID) that corresponds to this second type ID. The third type ID of the disclosure notification destination is registered in advance for each second type ID. In this registration, if the care recipient has multiple family members, a representative (key person) may be set among them, and the representative may be able to change the setting of the disclosure notification destination.

[0061] The disclosure notification is processed immediately when a disclosure request is received from the terminal device 30, but may be processed at a preset time. For example, by using button b17 in FIG. 6A, staff accessing using a first type ID can set the transmission time (notification time). The care information transmission system 10 is configured to issue a disclosure notification at the set time after receiving the disclosure request. In the field of care, staff work in 24-hour shifts and may issue a disclosure request in the middle of the night. In such a case, immediate disclosure notification may cause inconvenience to family members. Also, by issuing a disclosure notification at a fixed time (regular time) during the day, the family members may have more opportunities to view the published content data. etc.

[0062] FIG. 7 is an example of a message displayed on a mobile terminal (terminal device 402). A chat application (message application) runs on the terminal device 402. The operation screen d41 on the left side shows an example of a notification message automatically sent by the BOT function of the control unit 11 in response to the publication notification in step S5. This terminal device 402 is used by the family of a care recipient, Mr. A, and the displayed message reads, "Mr. A's care record for June 12, 201x has been published," and includes information on the care recipient's name and the target date.

[0063] (Step S6) Here, the family of the care recipient makes a transmission request. For example, as shown in the operation screen d42 on the right side of Fig. 7, the family of the care recipient makes a transmission request to the care information transmission system 10 by sending a message m1. For example, a transmission request button may be provided on the operation screen d41, and the family may operate the button to transmit the transmission request message m1.

[0064] (Step S7) The control unit 11 transmits and provides content data such as nursing records to a user (family member) with a third type ID through the transmission unit 122. On the operation screen d42, a file f1 of the content data is displayed as a thumbnail. The user can view the file f1 by operating the thumbnail image.

[0065] Thus, the care information transmission system of the first embodiment comprises a reception unit that accepts access via a network, a memory unit that registers related information received by the reception unit through access using the first type of identification information and associated with the second type of identification information of the care recipient, a control unit that extracts related information regarding the second type of identification information associated with the third type of identification information from the memory unit when the reception unit accepts access using third type of identification information associated with the second type of identification information, and a transmission unit that transmits the extracted related information in response to the access using the third type of identification information, wherein the reception unit accepts care records of the care recipient associated with a date, the control unit registers the care records accepted by the reception unit as related information in the memory unit in correspondence with the date, publishes the care records to the third type of identification information associated with the second type of identification information of the care recipient, and notifies the user of the third type of identification information by the transmission unit that the care records have been published.

[0066] With this configuration, digitized care records can be easily provided to family members.

[0067] In particular, in this embodiment, the care record is made public in response to a disclosure request from the first type ID that registered the file, and a notification of the disclosure is given. That is, disclosure is performed in two stages: registration and disclosure. This makes it possible to prevent erroneous distribution of the care record.

[0068] In addition, by notifying the user that a file has been made public through a notification message sent via a chat app running on the mobile terminal (terminal device 402) and accepting a request to send the file, a user (family member) using a third-type ID who receives the notification can easily access the care record file.

[0069] Second embodiment Next, a second embodiment will be described with reference to Figs. 8 to 10C. In the above-mentioned first embodiment, the care information recorded in one file (one care record sheet) was a record of one day for one care recipient. Therefore, when disclosing the care information to the family of the care recipient, it is necessary to provide the family with a "support" form. In the second embodiment, as described below, when a file contains "interfering information," the information is masked.

[0070] Fig. 8 is a diagram showing a care information transmission process in the second embodiment. The process shown in the figure corresponds to a subroutine process of the content data registration process in step S3 shown in Fig. 5. This process is executed for each of all received files.

[0071] (Step S31) The reception unit 121 of the care information transmission system 10 receives a file of read data of the care record sheet when accessed by a staff member or the like using the first type of identification information of the terminal device 30.

[0072] (Steps S32 and S33) The control unit 11 judges whether or not the one file (corresponding to one care record sheet) received in step S31 contains care information for multiple care recipients. If it is judged that the information for multiple care recipients is contained (YES), the process proceeds to step S33, and if not (NO), the process proceeds to step S34. In step S33, a mask process is performed on the care information for other care recipients that does not correspond to the attribute information of the target file.

[0073] These determinations and masking processes can be performed by any one of the following methods or a combination thereof.

[0074] Method 1 (character recognition processing): The character recognition processing unit 111 analyzes the scanned image data of the care record sheet, and determines for each sentence which care recipient the care information is written. This determination may be made by referring to the list of care recipient names for each facility (tables 61-64, etc.) stored in the first storage unit 13, and data in a standard format corresponding to the care record sheet. Then, masking is performed on the portions of the care information for other care recipients.

[0075] Method 2 (determination processing based on standard format): The recording area for each care recipient is determined according to the standard format of the nursing care record sheet used for each facility or unit of the facility, and the recording areas of other care recipients are masked.

[0076] 9A and 9B are schematic diagrams for explaining mask processing. FIG. 9A is scanned image data of a care record sheet corresponding to one file that was accepted and registered by the processing of step S2 in FIG. 5. The name of the care recipient as attribute information of this file, assigned in step S2, is Mr. A (Room 101). The care record sheet shown in FIG. 9A etc. is used when one staff member records all the care information of the care recipients on one care record sheet for easy use by the staff providing care.

[0077] In the example of Fig. 9A, the mask processing unit 112 of the control unit 11 performs mask processing mainly by the above-mentioned method 2. Specifically, the control unit 11 understands from the information of the standard format used in the facility x that the areas a1 to a4 are description areas for the care recipients A to D, respectively. Therefore, as shown in Fig. 9B, the mask processing unit 112 performs mask processing on the care information of the care recipients (B, C, D) other than the care recipient (A) corresponding to the attribute information, and generates a file for publication after mask processing.

[0078] (Steps S34 and S35) Here, the control unit 11 judges whether or not one file contains nursing care information for a plurality of predetermined periods, i.e., dates. If it is judged that nursing care information for a plurality of dates is contained (YES), the process proceeds to step S35, and if not (NO), the process proceeds to step S36. In step S35, a mask process is performed on nursing care information related to other dates that does not correspond to the attribute information of the target file. This judgment and mask process can be performed by the above-mentioned method 1 or a combination of methods 1 and 2.

[0079] 10A to 10C are schematic diagrams for explaining mask processing. FIG. 10A shows scanned image data of a care record sheet corresponding to one file that has been accepted and registered by the processing of step S2 in FIG. 5. The date as attribute information of this file, assigned in step S2, is June 12th. The care record sheet shown in FIG. 10A etc. is used to record care records for one care recipient for one week. In such a care record sheet, care information for other days is not recorded on the first day of the week, but care information for seven days is recorded on the last day.

[0080] In the example of FIG. 10A, the mask processing unit 112 of the control unit 11 performs mask processing by the above-mentioned methods 1 and 2. Specifically, the control unit 11 understands that the areas a5 to a6 are the description areas of June 10 to June 12, respectively, from the information of the standard format used in the facility x and the text information obtained by character recognition. As a result, the mask processing unit 112 performs mask processing on the nursing care information other than June 12 corresponding to the attribute information, as shown in FIG. 10B, and generates a public file after the mask processing. For reference, FIG. 10C shows a public file in which the mask processing unit 112 has performed mask processing on a file with attribute information of the following day, June 13, which was transmitted by the terminal device 30 by the same processing the following day.

[0081] (Steps S36 and S37) Here, the control unit 11 judges whether or not the file to be registered contains information on other care recipients. For example, when using a care record sheet in a free-form format for recording matters to be handed over such as a work diary or a situation that has occurred, information on other care recipients may be included. For example, there may be a special note such as a matter of an argument between care recipient A and another care recipient B, and the details of this are entered in the care record sheet. In this case, personal information on the other care recipient B is included in the care record of A. This process can be performed by the above-mentioned method 1, or a combination of methods 1 and 2.

[0082] If it is determined that care information of another care recipient is included (YES), the process proceeds to step S37, and if not (NO), step S37 is skipped and the subroutine process ends. In step S37, masking is performed on personal information that identifies another care recipient and does not correspond to the attribute information of the target file, and a masked file for publication is generated.

[0083] With the above, the subroutine processing of Fig. 8 is terminated. After that, the care information transmission system 10 performs the processing of Fig. 5. That is, the care information transmission system 10 makes the public file after the mask processing generated in the subroutine processing public, and provides it in response to a transmission request from the user (family member).

[0084] In this way, the care information transmission system 10 according to the second embodiment masks information and generates a file for disclosure when the care record (care record) contains disruptive information such as care information of other care recipients that does not correspond to the attribute information, care information of other dates, and personal information that identifies other care recipients. In this way, it is easily possible to prevent disruptive information from being disclosed.

[0085] In particular, from the perspective of privacy protection, it is possible to prevent care information or personal information of other care recipients from being unintentionally made public, and by masking care information for other dates, unnecessary information can be removed from the information, making it easier for users (family members) to view.

[0086] The above-described configuration of the care information transmission system 10 is a description of the main configuration in explaining the features of the above-described embodiment, but is not limited to the above-described configuration and can be modified in various ways within the scope of the claims. For example, in the first embodiment, a part of the configuration shown in FIG. 2 may be omitted. For example, the character recognition processing unit 111 or the mask processing unit 112 may be omitted. In addition, the configuration of a general care information transmission system 10 is not excluded.

[0087] (Various variations) In the above-described embodiment, an example was shown in which the date is used as the attribute information of the received file and daily nursing care records are registered, but this is not limited to this, and nursing care records may also be recorded using attribute information in half-day or two-day units, with the care provided during the period corresponding to that attribute information.

[0088] In the second embodiment, an example was shown in which the masking process is automatically performed by the care information transmission system 10 (mask processing unit 112), but the staff or the like may manually perform the masking process on the file before transmission using the terminal device 30, or the terminal device 30 may have the function of a masking processing unit, and transmit and register the masked file on the terminal device 30 side. Furthermore, the disclosure request (step S4 in FIG. 5) and / or the transmission request (step S6) may be omitted. In this case, the content (care record) is transmitted to the user (family member) in response to the transmission of the content (step S2).

[0089] In addition, the means and methods for performing various processes in the care information transmission system 10 according to the above-described embodiment can be realized by either a dedicated hardware circuit or a programmed computer. The above-mentioned program may be provided by a computer-readable recording medium such as a USB memory or a DVD (Digital Versatile Disc)-ROM, or may be provided online via a network such as the Internet. In this case, the program recorded in the computer-readable recording medium is usually transferred to and stored in a storage unit such as a hard disk. In addition, the above-mentioned program may be provided as a standalone application software, or may be incorporated into the software of the device as a function.

[0090] This application is based on a Japanese patent application (Patent Application No. 2019-130350) filed on July 12, 2019, the disclosure of which is hereby incorporated by reference in its entirety. [Explanation of symbols]

[0091] 10. Care Information Transmission System 11 Control section 111 Character recognition processing section 112 Mask processing section 12 Communications Department 121 Reception 122 Transmitter 13 First storage unit (for content management) 14 Second memory unit (for message management) 30, 301, 302, 30n Terminal equipment (for facilities) 40, 401, 402 Terminal equipment (for family use)

Claims

1. a reception unit that receives access via a network; a storage unit that registers related information associated with a second type of identification information of a care recipient, the related information being received by the reception unit through access using the first type of identification information; a control unit that extracts, when the reception unit receives access by a third type of identification information associated with the second type of identification information, from the storage unit, the associated information regarding the second type of identification information associated with the third type of identification information; a transmitting unit that transmits the extracted related information in response to the access using the third type of identification information, The reception unit receives a care record of the care recipient associated with a date, The control unit registers the care record received by the reception unit as the related information in the storage unit in association with the date, publishes the care record to the third type of identification information associated with the second type of identification information of the care recipient, and notifies the user of the third type of identification information by the transmission unit that the care record has been published; The reception unit receives a disclosure request for the care record by access using first type identification information, In response to receiving the disclosure request, the control unit discloses the care record to the user of the third type of identification information, and then performs the notification at a timing of a preset notification time. Care information transmission system.

2. The care information transmission system according to claim 1 , wherein the notification is made by a notification message to a user of the third type of identification information.

3. When the reception unit receives a request to transmit the published care record through access using the third type of identification information, The care information transmission system according to claim 1 or 2, wherein the control unit transmits the care record via the transmission unit to a user of the third type of identification information.

4. The care record registered in the storage unit is read image data obtained by reading a care record sheet, In the case of care records where information on multiple care recipients is recorded in one file, A care information transmission system as described in any one of claims 1 to 3, wherein the care record that the control unit makes public to the third type of identification information associated with the second type of identification information of the care recipient has care information of other care recipients other than the care recipient masked.

5. The care record registered in the storage unit is read image data obtained by reading a care record sheet, For care records that contain information about a care recipient on multiple days in one file, The care information transmission system according to claim 1 , wherein the care record made public by the control unit has care information masked other than that of the day corresponding to the date associated with the care record.

6. The care record registered in the storage unit is read image data obtained by reading a care record sheet, A care information transmission system as described in any one of claims 1 to 5, wherein the care record that the control unit makes public to the third type of identification information associated with the second type of identification information of the care recipient has personal information identifying other care recipients other than the care recipient masked.

7. The first type of identification information is identification information of a facility that provides care to the care recipient, The care information transmission system according to claim 1 , wherein the third type of identification information is identification information of a family member of the care recipient.

8. The care information transmission system according to claim 7 , wherein the reception unit receives batch registration of the care records related to a plurality of the care recipients present at the facility.

9. a reception unit that receives access via a network; A control program for controlling a care information transmission system including a transmission unit, (a) registering, in a storage unit, related information received by the reception unit through access using the first type of identification information, the related information being associated with the second type of identification information of the care recipient; (b) extracting, when the reception unit receives access by a third type of identification information associated with the second type of identification information, from the storage unit, the associated information regarding the second type of identification information associated with the third type of identification information; and (c) transmitting the extracted related information in response to the access using the third type of identification information. In the step (a), a care record of the care recipient associated with a date is received, and the received care record is registered in the storage unit as the related information; Further, a step (d) of publishing the care record registered in the step (a) in the third type of identification information associated with the second type of identification information of the care recipient, and notifying the user of the third type of identification information that the care record has been published; and (e) receiving, by the reception unit, a request to disclose the care record by accessing using first type of identification information; In step (d), a control program for causing a computer to execute a process to disclose the care record to a user of the third type of identification information in response to receiving the disclosure request in step (e), and to subsequently notify the user at a predetermined notification time.

10. 10. The control program according to claim 9, wherein said step (d) is performed by a notification message to a user of said third type of identification information.

11. The process further includes a step (f) of receiving a request to transmit the published care record through access by the third type of identification information by the receiving unit; The control program according to claim 9 or claim 10, further comprising: a step (g) of transmitting the care record to a user of the third type of identification information by the transmitting unit.

12. The care record registered in the storage unit is read image data obtained by reading a care record sheet, A control program described in any one of claims 9 to 11, wherein in the case of a care record in which information about multiple care recipients is recorded in a single file, in step (d), the care record to be made public to the third type of identification information associated with the second type of identification information of the care recipient has care information of other care recipients other than the care recipient masked.

13. The care record registered in the storage unit is read image data obtained by reading a care record sheet, A control program as described in any one of claims 9 to 12, wherein in the case of a care record in which information regarding a care recipient provided on multiple days is recorded in a single file, the care record to be made public in step (d) has care information masked other than that for the day corresponding to the date associated with the care record.

14. The care record registered in the storage unit is read image data obtained by reading a care record sheet, A control program described in any one of claims 9 to 13, wherein in step (d), the care record to be made public to the third type of identification information associated with the second type of identification information of the care recipient has personal information identifying other care recipients other than the care recipient masked.

15. The first type of identification information is identification information of a facility that provides care to the care recipient, The control program according to claim 9 , wherein the third type of identification information is identification information of a family member of the care recipient.

16. The control program according to claim 15 , wherein in the step (a), the reception unit receives batch registration of the care records related to a plurality of the care recipients present at the facility.

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