Luggage transport system and luggage transport method

Abstract

To provide a luggage conveyance system, a luggage conveyance method and a computer program, with which it is possible to reduce time and effort when requesting the conveyance of luggage.SOLUTION: The luggage conveyance system assigns one of loading units capable of accommodating luggage to a user and stores the luggage accommodated in the assigned loading unit. The luggage conveyance system comprises: an acquisition unit for acquiring luggage acceptance information issued by a luggage storage system when luggage is accommodated in the loading unit having been conveyed to a position where luggage is checked; an acceptance unit for accepting first delivery request identification information associated to the luggage accommodated in the loading unit; and a processing unit for storing in a storage unit the luggage acceptance information and the first delivery request identification information in association with each other. The acquisition unit acquires second delivery request identification information and luggage acceptance information when luggage is delivered to a recipient. The processing unit stores the second delivery request identification information and the luggage acceptance information in association with each other, on the basis of the first delivery request identification information stored in the storage unit.SELECTED DRAWING: Figure 3

Description

[Technical field]

[0001] An embodiment of the present invention relates to a luggage transport system, a luggage transport method, and a computer program. [Background technology]

[0002] In order to reduce redelivery by a delivery company, an open-type delivery box that allows a user to receive a package at a location other than the user's home is known. When the user specifies an open-type delivery box as a receiving location for redelivery of a package, the user specifies the location of the open-type delivery box where the user wishes to receive the package. The delivery company delivers the package to the location of the open-type delivery box specified by the user and stores the package in the open-type delivery box. When storing the package, the delivery company transmits a password for receiving the package generated by the open-type delivery box to the user's terminal device. The user obtains the password for receiving the package transmitted by the delivery company. The user inputs the password for receiving the package into the touch panel of the specified open-type delivery box. If the input password for receiving the package matches the generated password for receiving the package, the open-type delivery box opens the door of the open-type delivery box in which the package is stored. The user receives the package stored in the open-type delivery box with the door open, and closes the door.

[0003] Regarding open-type parcel boxes, a delivery management system that delivers between lockers is known (see, for example, Patent Document 1). In this delivery management system, when a shipping locker and a receiving locker are specified, a relay delivery route is determined. The sender receives an electronic key for the specified box in the shipping locker and stores the package in the shipping locker. The electronic key is also sent to the delivery company, who similarly receives the package and affixes a shipping slip. The delivery company delivers the item to the logistics station where it will be shipped. When the item has been delivered to the arrival logistics station, a second delivery company receives it, carries it to the receiving locker, unlocks it using the electronic key, and stores the package. When the recipient arrives at the locker, they open the locker with the received electronic key and collect the package. [Prior art documents] [Patent documents]

[0004] [Patent Document 1] JP 2018-81704 A Summary of the Invention [Problem to be solved by the invention]

[0005] With the technology mentioned above, the sender of the package had to find the location of the locker specified in the delivery management system when booking the delivery, and then deposit the package there, which made depositing the package a time-consuming process. In addition, if the sender discovered that their luggage was too large to fit in the locker when they dropped it off, they had to reschedule the delivery and find another locker location specified by the delivery management system to drop off the luggage, which made dropping off luggage a hassle. When a recipient of a package delivered to a locker needs to retrieve the package, they must go to the locker location specified by the delivery management system and search for the locker, which can be time-consuming. In particular, when multiple packages are delivered and each package is delivered to a different locker, the recipient must go to the different locker locations and retrieve the package from each of the multiple lockers, which can be very time-consuming. In view of the above circumstances, an object of the embodiments of the present invention is to provide a luggage transport system, a luggage transport method, and a computer program that can reduce the effort required when requesting luggage transport. [Means for solving the problem]

[0006] According to a first aspect of the present invention, a luggage transport system is provided with a plurality of mounting sections capable of storing luggage, and uses a luggage storage system which assigns one of the plurality of mounting sections to a user and stores the luggage stored in the assigned mounting section. The system includes an acquisition unit which acquires luggage reception information issued by the luggage storage system when the luggage is stored in the mounting section transported to a location where the luggage is to be deposited, a reception unit which accepts first delivery request identification information corresponding to the luggage stored in the mounting section, and a processing unit which associates and stores in a memory unit the luggage reception information acquired by the acquisition unit and the first delivery request identification information accepted by the reception unit, and when the luggage is delivered to a delivery destination, the acquisition unit acquires second delivery request identification information and luggage receipt information corresponding to the luggage delivered to the delivery destination, and the processing unit associates and stores the second delivery request identification information acquired by the acquisition unit and the luggage receipt information based on the second delivery request identification information stored in the memory unit.

[0007] The above-described luggage transport system may further include a notification unit that notifies the user of the luggage receipt information of the luggage.

[0008] According to the above-mentioned luggage transport system, when the luggage is delivered to the delivery destination, the acquisition unit acquires the second delivery request identification information and acquires other luggage reception information issued by another luggage storage system installed at the delivery destination when the luggage is stored in a loading unit transported to a position where the luggage is deposited, as luggage receipt information, and the processing unit may be configured to associate and store the second delivery request identification information acquired by the acquisition unit with the luggage receipt information based on the first delivery request identification information stored in the memory unit.

[0009] The above-described luggage transport system may further include a notification unit that notifies the user of other luggage reception information.

[0010] According to a second aspect of the present invention, a luggage transport system is provided with a plurality of mounting sections capable of storing luggage, and uses a luggage storage system which assigns one of the plurality of mounting sections to a user and stores the luggage stored in the assigned mounting section, and is equipped with: a reception unit which receives first delivery request identification information of a delivery request affixed to the luggage when the luggage is deposited; an acquisition unit which acquires second delivery request identification information when the luggage is delivered to a delivery destination, and acquires, as luggage receipt information, luggage receipt information issued when the delivered luggage is stored in the mounting section transported to a position where the luggage is deposited by the luggage storage system installed at the delivery destination; and a processing unit which associates the luggage receipt information acquired by the acquisition unit with the second delivery request identification information accepted by the reception unit and stores it in a memory unit which stores luggage delivery information, which is information associating the luggage receipt information with the delivery request identification information of the luggage.

[0011] The above-described luggage transport system may further include a notification unit that notifies the user of the luggage reception information.

[0012] According to a third aspect of the present invention, a luggage transportation method is a luggage transportation method executed by a luggage storage system having a plurality of mounting sections capable of storing luggage, which assigns one of the plurality of mounting sections to a user and stores the luggage stored in the assigned mounting section, the method including the steps of: acquiring luggage reception information issued by the luggage storage system when the luggage is stored in the mounting section transported to a location where the luggage is to be deposited; accepting first delivery request identification information associated with the luggage stored in the mounting section; storing the luggage reception information and the accepted first delivery request identification information in a memory section in association with each other; when the luggage is delivered to a delivery destination, acquiring second delivery request identification information and luggage receipt information associated with the luggage delivered to the delivery destination; and storing the second delivery request identification information and the luggage receipt information in association with each other based on the first delivery request identification information stored in the memory section.

[0013] According to a fourth aspect of the present invention, a luggage transportation method is a luggage transportation method executed by a luggage storage system having a plurality of mounting sections capable of storing luggage, which assigns one of the plurality of mounting sections to a user and stores the luggage stored in the assigned mounting section, the method including the steps of: accepting first delivery request identification information of a delivery request affixed to the luggage when the luggage is deposited; acquiring second delivery request identification information when the luggage is delivered to a delivery destination, and acquiring as luggage receipt information luggage receipt information issued by a luggage storage system installed at the delivery destination when the luggage is stored in a mounting section transported to a position where the luggage is deposited; and storing the luggage receipt information and the second delivery request identification information in an associated manner in a memory unit that stores luggage delivery information, which is information that associates the luggage receipt information with the luggage delivery request identification information of the luggage.

[0014] According to a fifth aspect of the present invention, a computer program causes a computer of a luggage transport system that uses a luggage storage system having a plurality of mounting sections capable of storing luggage, which assigns one of the plurality of mounting sections to a user and stores the luggage stored in the assigned mounting section to execute the following steps: acquiring luggage reception information issued by the luggage storage system when the luggage is stored in the mounting section transported to a location where the luggage is to be deposited; accepting first delivery request identification information associated with the luggage stored in the mounting section; storing the luggage reception information and the first delivery request identification information in a memory section in association with each other; when the luggage is delivered to a delivery destination, acquiring second delivery request identification information and luggage receipt information associated with the luggage delivered to the delivery destination; and storing the second delivery request identification information and the luggage receipt information in association with each other based on the first delivery request identification information stored in the memory section.

[0015] According to a sixth aspect of the present invention, a computer program causes a computer of a luggage transport system using a luggage storage system that has a plurality of mounting sections capable of storing luggage, assigns one of the plurality of mounting sections to a user, and stores the luggage stored in the assigned mounting section to execute the following steps: accepting first delivery request identification information of a delivery request that is affixed to the luggage when the luggage is deposited; acquiring second delivery request identification information when the luggage is delivered to a delivery destination, and acquiring, as luggage receipt information, luggage acceptance information issued by the luggage storage system installed at the delivery destination when the luggage is stored in the mounting section that has been transported to a position where the luggage is deposited; and storing the luggage receipt information and the second delivery request identification information in an associated manner in a memory unit that stores luggage delivery information, which is information that associates the luggage acceptance information with the delivery request identification information of the luggage. Effect of the Invention

[0016] According to the embodiments of the present invention, it is possible to provide a luggage transport system, a luggage transport method, and a computer program that can reduce the effort required when requesting luggage transport. [Brief description of the drawings]

[0017] [Figure 1] 1 is a diagram showing an example of a luggage transport system according to an embodiment of the present invention. [Diagram 2] FIG. 13 is a diagram showing an example of a delivery slip. [Diagram 3] 1 is a diagram showing a luggage storage system, a luggage transport management device, and a terminal device included in the luggage transport system according to the present embodiment. [Figure 4] FIG. 1 is a diagram showing a first example of a luggage storage device included in a luggage storage system according to an embodiment of the present invention. [Diagram 5] FIG. 11 is a diagram showing a second example of a luggage storage device included in the luggage storage system according to the present embodiment. [Figure 6] A diagram showing an example of an opening of a luggage storage device included in the luggage storage system of this embodiment. [Figure 7]A diagram showing an example of a mounting section of a luggage storage device included in the luggage storage system of this embodiment. [Figure 8] A diagram showing an example of a mounting section of a luggage storage device included in the luggage storage system of this embodiment. [Figure 9] A diagram showing an example of a luggage storage device moving device included in the luggage storage system of this embodiment. [Figure 10] A diagram showing an example of a luggage storage device moving device included in the luggage storage system of this embodiment. [Figure 11] 4 is a flow diagram showing a first example of the operation of the luggage conveying system according to the present embodiment. FIG. [Figure 12] FIG. 2 is a diagram illustrating a first example of the operation of the luggage storage system according to the present embodiment. [Figure 13] A diagram showing example 2 of the operation of the luggage storage system according to this embodiment. [Figure 14] 6 is a flow diagram showing a second example of the operation of the luggage conveying system according to the present embodiment. FIG. [Figure 15] FIG. 11 is a flow diagram showing a third example of the operation of the luggage conveying system according to the present embodiment. [Figure 16] FIG. 11 is a diagram showing an example of a luggage transport system according to a second modified example of an embodiment. [Figure 17] FIG. 11 is a diagram showing a luggage storage system, a luggage transport management device, and a terminal device included in a luggage transport system according to a second modified example of an embodiment. [Figure 18] FIG. 11 is a flowchart showing a first example of the operation of the luggage conveying system according to the second modification of the embodiment. [Figure 19] FIG. 11 is a diagram showing an example of a luggage conveying system according to a fourth modified example of the embodiment. [Figure 20] FIG. 11 is a flow diagram showing a first example of the operation of the luggage conveying system according to the fourth modified example of the embodiment. [Figure 21] FIG. 13 is a flow diagram showing a second example of the operation of the luggage conveying system according to the fourth modified example of the embodiment. DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENTS

[0018] Next, a luggage transport system, a luggage transport method, and a computer program according to the present embodiment will be described with reference to the drawings. The embodiment described below is merely an example, and the embodiment to which the present invention is applied is not limited to the following embodiment. In addition, in all the drawings for explaining the embodiments, the same reference numerals are used for the parts having the same functions, and the repeated explanation is omitted. In addition, "based on XX" in this application means "based on at least XX," and includes cases where it is based on other elements in addition to XX. Furthermore, "based on XX" is not limited to cases where XX is used directly, but also includes cases where it is based on XX that has been calculated or processed. "XX" is any element (for example, any information).

[0019] (Embodiment) (Baggage transport system) FIG. 1 is a diagram showing an example of a luggage conveying system according to an embodiment of the present invention. The luggage transport system 10 of this embodiment includes a luggage storage system 100 and a luggage transport management device 200. In Fig. 1, a user U1 who is a sender of a luggage PA, a user U2 who is a deliverer of the luggage PA, a terminal device 300 held by the user U2, and a terminal device 400 of a delivery company DS are shown. The luggage storage system 100 includes a luggage storage device 100a and a control device 100b. The luggage storage device 100a includes multiple loading units capable of storing luggage. When an operation is performed to deposit luggage in the luggage storage device 100a, the control device 100b assigns one of the multiple loading units to a user U1. A delivery slip DF for delivering the luggage PA to a specified delivery destination is attached to the luggage PA.

[0020] FIG. 2 is a diagram showing an example of a delivery slip. The delivery slip DF includes a waybill, a picture tag, and an address sticker. The waybill is a delivery slip (delivery slip) on which the delivery destination of the parcel (address, name (recipient)) is written. Delivery request identification information (hereinafter referred to as "delivery request ID") such as a slip number is written on the waybill. The picture tag is a sticker or barcode on which information about the parcel, such as "handle with care," is written. The address sticker (attachment slip) is a sticker on which the delivery destination of the parcel (address, name (recipient)) is printed. Returning to FIG. 1, the explanation will be continued. The control device 100b issues baggage reception information when the baggage PA is stored in the loading section that has been transported to the baggage deposit location. The baggage reception information includes secret information such as a reception number that must be entered into the operation section of the baggage storage device 100a when removing the baggage PA stored in the assigned loading section. The control device 100b outputs the issued baggage reception information to the baggage storage device 100a. The baggage storage device 100a displays the baggage reception information issued by the control device 100b. The baggage storage device 100a stores the baggage PA stored in the loading section assigned by the control device 100b.

[0021] The luggage storage device 100a displays a screen for confirming whether or not there is a luggage delivery request. When an operation indicating that there is a luggage delivery request is performed on the screen for confirming whether or not there is a luggage delivery request, the luggage storage device 100a generates image information (hereinafter referred to as "delivery form image information") by capturing an image of a delivery form DF attached to the luggage PA stored in the loading section. The control device 100b acquires the delivery slip image information generated by the baggage storage device 100a when the baggage PA is stored in the loading section transported to the baggage deposit position and payment is made. The control device 100b detects the delivery request ID written on the delivery slip DF based on the acquired delivery slip image information. For example, the control device 100b detects the delivery request ID using a character recognition technology such as optical character recognition (OCR: Optical Character Recognition / Reader). The control device 100b accepts the detected delivery request ID. The control device 100b creates delivery baggage reception information addressed to the baggage transport management device 200, including the issued baggage reception information and the delivery request ID. The control device 100b transmits the created delivery baggage reception information to the baggage transport management device 200.

[0022] The luggage transport management device 200 receives the delivery luggage reception information transmitted by the control device 100b. The luggage transport management device 200 accepts the luggage reception information and the delivery request ID included in the received delivery luggage reception information. The luggage transport management device 200 stores the delivery luggage information in which the accepted luggage reception information and the delivery request ID are associated in the storage unit. The control device 100b creates luggage collection request information including identification information of the luggage storage system 100 (hereinafter referred to as the "luggage storage system ID"), the secret information included in the luggage reception information, and the delivery request ID, and transmits the created luggage collection request information to the terminal device 400 of the delivery company DS. The control device 100b stores in a memory unit storage information that associates the identification information of the assigned loading unit (hereinafter referred to as the "loading unit ID"), the issued parcel reception information, information indicating the date and time when the parcel reception information was issued (hereinafter referred to as the "storage start date and time information"), and the delivery request ID.

[0023] The terminal device 400 of the delivery company DS stores luggage storage system location information that associates one or more luggage storage system IDs with location information of where each of the one or more luggage storage systems is installed. The terminal device 400 receives the luggage collection request information transmitted by the control device 100b. The terminal device 400 of the delivery company DS obtains the location information associated with the luggage storage system ID included in the received luggage collection request information from the luggage storage system location information. The terminal device 400 creates a luggage collection request request addressed to the terminal device 300 of the user U2, the request including the location information of the luggage storage system 100 in which the luggage PA to be collected is stored, the password for removing the luggage PA from the luggage storage system 100, and the delivery request ID, and transmits the created luggage collection request request to the terminal device 300. The terminal device 300 held by the user U2 receives the luggage collection request notified by the terminal device 400, and acquires the location information, the secret information, and the delivery request ID included in the received luggage collection request. The user U2 moves to the location where the luggage storage system 100 is installed based on the acquired location information. The user U2 inputs the acquired secret information into the operation unit of the luggage storage device 100a. The luggage storage device 100a outputs the secret information that the user U2 input into the operation unit of the luggage storage device 100a to the control device 100b. The control device 100b accepts the secret information output by the luggage storage device 100a. The control device 100b compares the accepted secret information with the secret information included in the luggage reception information included in the storage information stored in the memory unit, and acquires the mounted unit ID associated with the matching secret information. The control device 100b outputs control information including the acquired mounted unit ID to the luggage storage device 100a.

[0024] The baggage storage device 100a transports the loading unit corresponding to the loading unit ID included in the control information output by the control device 100b to a position where the baggage is to be removed. User U2 removes package PA from the loading section that has been transported to the removal position. User U2 transports the removed package PA in a vehicle VE such as a truck from the delivery source where package storage system 100 is installed to the delivery destination specified by the delivery slip DF affixed to package PA. When package PA is delivered to the delivery destination, user U2 obtains package receipt information such as a receipt stamp and receipt signature. User U2 operates terminal device 300 to have terminal device 300 create delivery completion information addressed to terminal device 400, including package receipt information and a delivery request ID, and to transmit the created delivery completion information. The terminal device 400 receives the delivery completion information sent by the terminal device 300, and acquires the parcel receipt information and the delivery request ID included in the received delivery completion information. The terminal device 400 creates delivery completion information addressed to the control device 100b, including the acquired parcel receipt information and the delivery request ID, and transmits the created delivery completion information. The control device 100b receives the delivery completion information transmitted by the terminal device 400, and acquires the parcel receipt information and the delivery request ID contained in the received delivery completion information. The control device 100b creates delivery completion information addressed to the parcel transport management device 200, including the acquired parcel receipt information and the delivery request ID, and transmits the created delivery completion information. The luggage transport management device 200 receives the delivery completion information transmitted by the control device 100b. The luggage transport management device 200 acquires the luggage receipt information and the delivery request ID included in the received delivery completion information. The luggage transport management device 200 identifies the delivery luggage information including the acquired delivery request ID from the delivery luggage information stored in the storage unit. The luggage transport management device 200 associates the identified delivery luggage information with the luggage receipt information and stores it.

[0025] The luggage storage system 100, luggage transport management device 200, and terminal device 300 included in the luggage transport system 10 will be described below in order. FIG. 3 is a diagram showing a luggage storage system, a luggage transport management device, and a terminal device included in the luggage transport system according to this embodiment. (Luggage storage system 100) The luggage storage system 100 includes a luggage storage device 100a and a control device 100b. The luggage storage device 100a will now be described. An example of the luggage storage device 100a is a device that stores and keeps luggage N (stored items) such as suitcases in public facilities such as stations and airports, or exhibition facilities. The luggage storage device 100a functions as a locker that temporarily keeps the luggage N. As shown in FIG. 3, the luggage storage apparatus 100a includes a communication unit 110a, an operation unit 115a, an imaging unit 120a, a transport unit 135a, and a processing unit 160a.

[0026] The communication unit 110a is realized by a communication module. The communication unit 110a is connected to the control device 100b via a cable CA. The communication unit 110a communicates with devices such as the control device 100b by a communication method such as a wired LAN. The communication unit 110a may communicate with the control device 100b by a wireless communication method such as a wireless LAN, Bluetooth (registered trademark), or LTE (registered trademark) via a network NW. The communication unit 110a acquires the instruction information output by the processing unit 160a and transmits the acquired instruction information to the control device 100b. The communication unit 110a receives the parcel reception information transmitted by the control device 100b. The communication unit 110a receives the control information transmitted by the control device 100b. The communication unit 110a acquires the notification information output by the processing unit 160a and transmits the acquired notification information to the control device 100b.

[0027] Operation unit 115a includes an input device and receives operations from a user. The input device includes a device for inputting character information such as a keyboard, a pointing device such as a touch panel, buttons, etc. Operation unit 115a also includes a display device and displays messages to the user. When depositing luggage, the user operates operation unit 115a to input information instructing the start of storage. Operation unit 115a also acquires luggage reception information output by processing unit 160a and displays the acquired luggage reception information. In addition, the operation unit 115a displays a screen for confirming the presence or absence of a package delivery request output by the processing unit 160a. The user operates the operation unit 115a to input the presence or absence of a package delivery request on the screen for confirming the presence or absence of a package delivery request. The imaging unit 120a, the transport unit 135a, and the processing unit 160a will be described later.

[0028] Fig. 4 is a diagram showing a first example of a luggage storage device included in the luggage storage system according to this embodiment. Fig. 4 mainly shows the hardware configuration of the luggage storage device 100a. The luggage storage device 100a comprises an outer shell body 11, a plurality of mounting sections 2 which are movably arranged within the outer shell body 11 and which store luggage N, a storage rack 3 which stores these mounting sections 2 in predetermined positions, an loading / unloading opening 4 which serves as a transfer opening when loading and unloading a predetermined luggage N, and a moving device 5 which moves the mounting sections 2 between the storage rack 3 and the loading / unloading opening 4.

[0029] The luggage storage device 100a, the details of which will be described later, includes an inner door 21 of the loading section 2 and an outer door 40 of the loading / unloading opening 4. When luggage N is loaded or unloaded, the outer door 40 and the inner door 21 (see Figs. 7 and 8) slide in conjunction with each other to open and close according to the size of the loading section 2. The luggage storage device 100a is used to load and unload luggage N into and from the device through the loading / unloading opening 4 when loading and unloading luggage N for storage and storage. The outer shell 11 is formed in a box shape surrounded by walls on the front, back, left, right, and ceiling, and the loading / unloading opening 4 is disposed on one of the side walls (the removal surface 11A). In other words, a user who stores luggage N can store luggage N at a predetermined position in the storage rack 3 by operating the operation panel 12 provided near the loading / unloading opening 4, and can unload the stored luggage N to the loading / unloading opening 4 when necessary. In this embodiment, in the luggage storage device 100a, the horizontal direction toward the loading / unloading opening 4 is referred to as the left-right direction X1, and the direction perpendicular to the left-right direction X1 in a plan view seen from above is referred to as the front-rear direction X2. In the front-rear direction X2, the side in front of the user facing the loading / unloading opening 4 is referred to as the front or front side, and the opposite side is referred to as the rear or rear side.

[0030] FIG. 5 is a diagram showing a second example of a luggage storage device included in the luggage storage system according to this embodiment. As shown in Figures 4 and 5, the outer shell body 11 has a base plate 13, a removal surface 11A located at the front of side walls erected on the outer periphery of the base plate 13, and an upper wall (not shown) covering the space surrounded by the four side walls from above. The outer shell body 11 is formed in a rectangular shape that is long in the left-right direction X1. Here, in Figures 4 and 5, for ease of explanation, the base plate 13 and the removal surface 11A of the outer shell body 11 are shown. In the internal space of the outer shell 11, storage racks 3 (storage rack 3A, storage rack 3B) are arranged along the inner surface of the outer shell 11 on both sides in the front-rear direction X2, and a moving passage T in which the moving device 5 is arranged is provided between the storage racks 3A and 3B on both the front and rear sides. An opening is formed in the center in the left-right direction X1 in the front storage rack 3A located on the front side across the moving passage T.

[0031] FIG. 6 is a diagram showing an example of an opening of a luggage storage device included in the luggage storage system according to this embodiment. As shown in FIGS. 4 and 6, the opening has an inside carrying-in / out port 4 and an unloading section 4A that enables the mounting section 2 to advance to and retreat from the carrying-in / out port 4. Fig. 6 further illustrates the above-mentioned operation unit 115a. Fig. 6 also illustrates the imaging unit 120a. The imaging unit 120a is, for example, a camera, and captures an image of a delivery slip DF affixed to the package PA stored inside the mounting unit 2. The imaging unit 120a generates delivery slip image information by capturing an image of the delivery slip DF affixed to the package PA. 7 and 8 are diagrams showing an example of a mounting section of a luggage storage device included in the luggage storage system according to this embodiment. 7(a), (b) and 8(a), (b), the mounting parts 2 have a plurality of box shapes (two types, large and small, in this embodiment) with different length dimensions (i.e., height dimensions) in the sliding direction E, and are provided so as to be movable within the outer shell 11 by the moving device 5, and are provided so as to be storable in the storage rack 3 by the moving device 5. Hereinafter, the mounting part 2 with the larger height dimension will be referred to as the large mounting part 2A, and the mounting part 2 with the smaller height dimension will be referred to as the small mounting part 2B, to distinguish them from each other.

[0032] The opening 2a of the mounting portion 2 is provided with an inner door 21 that is slidable in a predetermined sliding direction E (vertical direction X3) and is formed to have different length dimensions in the sliding direction E to match the mounting portion 2 that has different length dimensions in the sliding direction E. An engaging protrusion 22 (first engaging member, first protrusion) protruding forward from the outer surface 21a is provided at a tip 21b in the sliding direction (vertical direction X3) of the outer surface 21a of the inner door 21. The engaging protrusion 22 is a strip extending along the left-right direction X1. The engaging protrusion 22 is provided on each inner door 21 such that the mounting position in the sliding direction E differs for each inner door 21 having a different length dimension in the sliding direction E. That is, the position of the engaging protrusion 22 provided on the upper part of the inner door 21 is different in height from the bottom surface of the mounting part 2 between the large mounting part 2A shown in FIG. 6(b) and FIG. 7(a), (b) and the small mounting part 2B shown in FIG. 6(c) and FIG. 8(a), (b). The inner door 21 does not have a driving force and slides in conjunction with the sliding of an outer door 40 (to be described later) provided at the loading / unloading opening 4 (to be described later), thereby opening and closing the opening 2a of the loading section 2.

[0033] The storage rack 3 has a plurality of storage spaces 31 arranged vertically and horizontally to store the mounting parts 2 so that they can be individually inserted and removed. These storage spaces 31 are provided in three levels, with the upper two levels capable of storing the large mounting parts 2A and the bottom level capable of storing the small mounting parts 2B. The mounting parts 2 are inserted and removed from the moving passage T side of the storage rack 3A and the storage rack 3B using the moving device 5. All the mounting parts 2 stored in the storage rack 3A and the storage rack 3B are stored with the inner door 21 facing forward. This eliminates the need for the moving device 5 to change the orientation of the mounting parts 2 that move between the storage rack 3 and the loading / unloading position P1.

[0034] 9 and 10 are diagrams showing an example of a device for moving a luggage storage device included in the luggage storage system according to this embodiment. 9 and 10, the moving device 5 arranged in the moving passage T is controlled by the transport section 135a and includes a transport lift 51 that holds the mounting section 2 and transports it between a predetermined storage space 31 of the storage rack 3 and the loading / unloading opening 4, a lateral movement guide 52 that moves the transport lift 51 in the left-right direction X1, and a lifting guide 53 that raises and lowers the lateral movement guide 52 in the up-down direction X3. The moving device 5 further includes a push-out device (not shown) for moving the transport lift 51 forward and backward from the moving passage T to each storage space 31 in the storage rack 3 and to the loading / unloading opening 4. The lateral movement guide 52 and the lifting guide 53 are supported by a gate-shaped support frame 54 erected on the base plate 13 inside the outer shell body 11. The lifting guide 53 is provided on the inner surface of the support frame 54 with a pair of left and right upper and lower rails 55 extending along the up-down direction X3. The lateral movement guide 52 includes sliding parts 56 slidably supported on vertical rails 55 at both left and right ends, and two left and right rails 57 extending in the left and right direction X1 so as to bridge the left and right sliding parts 56. The sliding parts 56 are provided so as to be movable in the vertical direction along the vertical rails 55 by a driving means such as a driving motor (not shown). This allows the lateral movement guide 52 to be raised and lowered while maintaining its horizontal position.

[0035] The transport lift 51 has a driving means such as a drive motor (not shown) and moves the mounting part 2 to an appropriate position along the lateral movement guide 52 and the lifting guide 53 while holding the mounting part 2 from below, thereby transferring the mounting part 2 between the storage rack 3 and the loading / unloading position P1. The push-out device described above, when moving the transport lift 51 forward and backward in the forward and backward direction X2, pushes the mounting unit 2 out from the lateral movement guide 52 in the forward and backward direction X2 and pulls it back forward and backward. The symbol F in the figure indicates the forward and backward direction in the push-out device. The push-out device can be configured to move the transport lift 51 carrying the mounting unit 2 along a sliding shaft via a transmission member such as a timing belt by the driving force of a drive motor (not shown). 7 and 8, the removal section 4A equipped with the loading / unloading opening 4 is disposed outside the inner door 21 of the loading section 2 stopped at a predetermined position (loading / unloading position P1). The removal section 4A is provided at the opening of the loading / unloading opening 4 formed at the loading / unloading position P1 where the loading section 2 stops, and is equipped with an outer door 40 provided so as to be slidable in a sliding direction E. The loading / unloading position P1 is a position on the inner side (rear side) of the outer door 40 at the loading / unloading opening 4 where luggage N is loaded and unloaded into the loading section 2. The outer door 40 is large enough to close the opening that communicates between the inside and outside of the removal surface 11A of the outer shell 11 at the loading / unloading port 4, and is the same size as the large inner door 21A of the large loading section 2A (at least the length dimension in the vertical direction X3 is the same). The opening size of the loading / unloading port 4 is approximately the same as the size of the opening 2a of the large loading section 2A.

[0036] The rear surface 40a of the outer door 40 facing the inner door 21 is provided with an engagement recess 41 (second engagement member) that can engage with the engagement protrusion 22 when the inner door 21 moves in the sliding direction E (in this embodiment, the vertical direction X3) from a state in which the inner door 21 is in a closed position Q1 in which the mounting section 2 is blocking the opening 2a of the mounting section 2 to an open position Q2 in which the opening 2a of the mounting section 2 is fully open while the mounting section 2 is stopped at the loading / unloading position P1. The engagement recesses 41 (41A, 41B) are provided at a plurality of positions to engage with the respective engagement protrusions 22 of the inner door 21 of different sizes. Each engagement recess 41 is a groove-like shape in which a pair of band-shaped upper pieces 41a and lower pieces 41b (second protrusions) extending along the left-right direction X1 are arranged at a distance from each other above and below, and a gap is formed between the upper pieces 41a and the lower pieces 41b with which the engagement protrusions 22 engage. As shown in Figures 7(a) and 7(b), a first engagement recess 41A provided at the upper end of the outer door 40 engages with a first engagement protrusion 22A provided at the upper part of the large inner door 21A of the large mounting part 2A. As shown in Figures 8(a) and 8(b), a second engagement recess 41B provided at the center of the outer door 40 in the up-down direction X3 engages with a second engagement protrusion 22B provided at the upper part of the small inner door 21B of the small mounting part 2B.

[0037] The outer door 40 has a driving means (not shown) and is provided so as to move in conjunction with the inner door 21, which does not have a driving force, and is configured so that the sliding stops when the inner door 21 is fully opened. As described above, the size of the outer door 40 is formed to have approximately the same shape as the large inner door 21A of the large mounting section 2A. The loading / unloading opening 4 is provided with an engagement detection sensor (not shown) that detects engagement between the engagement recess 41 and the engagement protrusion 22. The engagement detection sensor is disposed near the engagement position of the engagement recess 41 and the engagement protrusion 22 when the door is closed. The size of the mounting portion 2 is identified based on the result of detection by the engagement detection sensor, and the outer door 40 is controlled to slide by an amount based on the identified size of the mounting portion 2. As the engagement detection sensor, for example, a photoelectric sensor can be used. The type of mounting part 2 (the type of large mounting part 2A or small mounting part 2B in this embodiment) identified based on the result of detection by the engagement detection sensor may be displayed on the operation panel 12. Returning to FIG.

[0038] The transport unit 135a controls the moving device 5 to move the loading unit 2 between the storage rack 3 and the loading / unloading opening 4. When the user deposits baggage PA, the processing unit 160a acquires information input by the user to the operation unit 115a instructing the user to start storage, and creates instruction information including the acquired information instructing the user to start storage. The processing unit 160a transmits the created instruction information from the communication unit 110a to the control device 100b. The processing unit 160a acquires baggage reception information received by the communication unit 110a, and outputs the acquired baggage reception information to the operation unit 115a.

[0039] The processing unit 160a acquires the control information received by the communication unit 110a. The processing unit 160a acquires a mounting unit ID of the mounting unit 2 to be assigned to the user, which is included in the acquired control information. The processing unit 160a outputs a transport command to the transport unit 135a, which is a command to transport the mounting unit 2 corresponding to the acquired mounting unit ID from the storage rack 3 to the loading / unloading opening 4, and transport the mounting unit 2 transported to the loading / unloading opening 4 back to the storage rack 3. The transport unit 135a acquires the transport command output by the processing unit 160a, and controls the moving device 5 based on the acquired transport command to move the mounting unit 2 between the storage rack 3 and the loading / unloading opening 4. The processing unit 160a performs a process of requesting the user to pay the fee after outputting a transport command to the transport unit 135a. For example, the processing unit 160a determines the fee based on the size and weight of the package. After confirming the payment, the processing unit 160a outputs screen information for confirming whether or not there is a package delivery request to the operation unit 115a. The operation unit 115a acquires the screen information for confirming whether or not there is a package delivery request output by the processing unit 160a, and displays a screen for confirming whether or not there is a package delivery request based on the acquired screen information. The operation unit 115a judges whether or not an operation for confirming whether or not there is a package delivery request has been performed on the screen for confirming whether or not there is a package delivery request displayed by the operation unit 115a. When the processing unit 160a acquires information indicating that there is a package delivery request output by the operation unit 115a in response to screen information for checking the presence or absence of a package delivery request output to the operation unit 115a, the processing unit 160a generates delivery form image information by capturing an image using the imaging unit 120a. The processing unit 160a acquires the delivery form image information from the imaging unit 120a. The processing unit 160a creates notification information including the loading unit ID, information indicating that a transport command has been output to the transport unit 135a, and the acquired delivery form image information. The processing unit 160a transmits the created notification information from the communication unit 110a to the control device 100b.

[0040] The processing unit 160a acquires the secret information input by the user to the operation unit 115a, and creates instruction information including the acquired secret information. The processing unit 160a transmits the created secret information from the communication unit 110a to the control device 100b. The processing unit 160a acquires the control information received by the communication unit 110a. The processing unit 160a acquires the mounting unit ID of the mounting unit 2 included in the acquired control information. The processing unit 160a outputs a transport command to the transport unit 135a, which is a command to transport the mounting unit 2 corresponding to the acquired mounting unit ID from the storage rack 3 to the loading / unloading opening 4, and transport the mounting unit 2 transported to the loading / unloading opening 4 back to the storage rack 3. The transport unit 135a acquires the transport command output by the processing unit 160a, and controls the moving device 5 based on the acquired transport command to move the mounting unit 2 between the storage rack 3 and the loading / unloading opening 4.

[0041] The above-mentioned transport unit 135a and processing unit 160a are realized by, for example, a hardware processor such as a CPU (Central Processing Unit) executing a computer program (software) stored in a storage unit (not shown). In addition, some or all of these functional units may be realized by hardware (including circuitry) such as an LSI (Large Scale Integration), an ASIC (Application Specific Integrated Circuit), an FPGA (Field-Programmable Gate Array), or a GPU (Graphics Processing Unit), or may be realized by cooperation between software and hardware. The computer program may be stored in a storage device such as an HDD (Hard Disk Drive) or a flash memory in advance, or may be stored in a removable storage medium such as a DVD or a CD-ROM, and installed by mounting the storage medium in a drive device.

[0042] (Control device 100b) The control device 100b is realized by a device such as a personal computer, a server, a smartphone, a tablet computer, an industrial computer, etc. The control device 100b includes a communication unit 110b-1, a communication unit 110b-2, an allocation unit 130b, an issue unit 140b, an acquisition unit 150b, a detection unit 155b, a processing unit 160b, a reception unit 170b, an extraction unit 180b, and a storage unit 190b. The communication unit 110b-1 is realized by a communication module. The communication unit 110b-1 is connected to a network NW. The communication unit 110b-1 communicates with devices such as the luggage transport management device 200 and the terminal device 400 of the delivery company DS by a communication method such as a wired LAN. The communication unit 110b-1 may communicate with devices such as the luggage transport management device 200 and the terminal device 400 by a wireless communication method such as a wireless LAN, Bluetooth (registered trademark), or LTE (registered trademark) via the network NW. The communication unit 110b-1 acquires the delivery parcel reception information output by the processing unit 160b, and transmits the acquired delivery parcel reception information to the parcel transport management device 200. The communication unit 110b-1 acquires the parcel collection request information output by the processing unit 160b, and transmits the acquired parcel collection request information to the terminal device 400. The communication unit 110b-1 receives the delivery completion information transmitted by the terminal device 400. The communication unit 110b-1 acquires the delivery completion information output by the processing unit 160b, and transmits the acquired delivery completion information to the parcel transport management device 200.

[0043] The communication unit 110b-2 is realized by a communication module. The communication unit 110b-2 is connected to the luggage storage device 100a via a cable CA. The communication unit 110b-2 communicates with devices such as the luggage storage device 100a by a communication method such as a wired LAN. The communication unit 110b-2 may communicate with the luggage storage device 100a by a wireless communication method such as a wireless LAN, Bluetooth (registered trademark), or LTE (registered trademark) via a network NW. The communication unit 110b-2 receives instruction information transmitted by the luggage storage device 100a. The communication unit 110b-2 acquires the luggage reception information output by the processing unit 160b, and transmits the acquired luggage reception information to the luggage storage device 100a. The communication unit 110b-2 acquires the control information output by the processing unit 160b, and transmits the acquired control information to the luggage storage device 100a. The communication unit 110b-2 receives notification information transmitted by the luggage storage device 100a.

[0044] The allocation unit 130b acquires the instruction information received by the communication unit 110b-2, and allocates an available mount unit 2 based on the information instructing to start storage included in the acquired instruction information. The allocation unit 130b outputs the mount unit ID of the mount unit 2 to be allocated to the processing unit 160b. The issuing unit 140b issues baggage reception information to the loading unit ID of the loading unit 2 assigned by the allocating unit 130b. The issuing unit 140b acquires information indicating the date and time when the baggage reception information was issued (hereinafter referred to as "storage start date and time information"). The issuing unit 140b outputs the issued baggage reception information, loading unit ID, and storage start date and time information to the processing unit 160b. The processing unit 160b acquires the unit ID of the unit 2 output by the allocation unit 130b. The processing unit 160b creates control information including the acquired unit ID, and transmits the created control information from the communication unit 110b-2 to the baggage storage device 100a. The processing unit 160b acquires the baggage reception information, the loading unit ID, and the storage start date and time information output by the issuing unit 140b. The processing unit 160b transmits the acquired baggage reception information from the communication unit 110b-2 to the baggage storage device 100a.

[0045] The acquiring unit 150b acquires the notification information received by the communication unit 110b-2, and acquires the mounting unit ID and the delivery form image information included in the acquired notification information. The acquiring unit 150b outputs the acquired mounting unit ID and the delivery form image information to the detecting unit 155b. The detection unit 155b acquires the loading unit ID and the delivery form image information output by the acquisition unit 150b, and detects the delivery request ID from the delivery form image based on the acquired delivery form image information. The detection unit 155b outputs the acquired loading unit ID and the detected delivery request ID to the processing unit 160b. The processing unit 160b acquires the parcel reception information, the loading unit ID, and the storage start date and time information output by the issuing unit 140b, and acquires the loading unit ID and the delivery request ID output by the detecting unit 155b. Based on the acquired loading unit ID, the processing unit 160b associates the loading unit ID, the parcel reception information and the storage start date and time information output by the issuing unit 140b, and the delivery request ID output by the detecting unit 155b. The processing unit 160b creates storage information that associates the loading unit ID, the parcel reception information, the storage start date and time information, and the delivery request ID. However, the delivery request ID is associated when the user U1 performs an operation that indicates that there is a parcel delivery request. The processing unit 160b stores the created storage information in the memory unit 190b.

[0046] The processing unit 160b creates parcel delivery receipt information, which includes the parcel receipt information and the delivery request ID and is addressed to the parcel transport management device 200. The processing unit 160b transmits the created parcel delivery receipt information from the communication unit 110b-1. The processing unit 160b acquires the luggage storage system ID stored in the memory unit 190b. The processing unit 160b acquires the password information and the delivery request ID included in the luggage reception information from the storage information stored in the memory unit 190b. The processing unit 160b creates luggage collection request information including the luggage storage system ID, the password information and the delivery request ID included in the luggage reception information.

[0047] The accepting unit 170b accepts the secret information included in the instruction information received by the communication unit 110b-2. The extraction unit 180b compares the secret information received by the reception unit 170b with the secret information included in the baggage reception information included in each of one or more pieces of storage information stored in the storage unit 190b, and obtains the unit ID associated with the matching secret information. The extraction unit 180b creates control information including the obtained unit ID. The extraction unit 180b transmits the created control information from the communication unit 110b-2. The processing unit 160b acquires the delivery completion information received by the communication unit 110b-1. The processing unit 160b acquires the parcel receipt information and the delivery request ID included in the acquired delivery completion information. The processing unit 160b identifies the storage information included in the memory unit 190b that includes the acquired delivery request ID. The processing unit 160b associates the parcel receipt information with the identified storage information and stores it. The processing unit 160b creates delivery completion information that includes the parcel receipt information and the delivery request ID and is addressed to the parcel transport management device 200, and transmits the created delivery completion information from the communication unit 110b-1.

[0048] Storage unit 190b is realized by a HDD, flash memory, RAM, ROM, etc. Storage unit 190b stores a luggage storage system ID and one or more pieces of storage information. The above-mentioned allocation unit 130b, issue unit 140b, acquisition unit 150b, detection unit 155b, processing unit 160b, acceptance unit 170b, and extraction unit 180b are realized, for example, by a hardware processor such as a CPU executing a computer program (software) stored in the storage unit 190b. In addition, some or all of these functional units may be realized by hardware (including circuitry) such as an LSI, ASIC, FPGA, or GPU, or may be realized by cooperation between software and hardware. The computer program may be stored in a storage device such as an HDD or flash memory in advance, or may be stored in a removable storage medium such as a DVD or CD-ROM, and installed by mounting the storage medium in a drive device.

[0049] (Luggage transport management device 200) The luggage transport management device 200 is realized by a device such as a personal computer, a server, a smartphone, a tablet computer, an industrial computer, etc. The luggage transport management device 200 includes a communication unit 210, a processing unit 260, a reception unit 270, and a storage unit 290. The communication unit 210 is realized by a communication module. The communication unit 210 is connected to a network NW. The communication unit 210 communicates with devices such as the control device 100b using a communication method such as a wired LAN. The communication unit 210 may communicate with devices such as the control device 100b via the network NW using a wireless communication method such as a wireless LAN, Bluetooth (registered trademark), or LTE (registered trademark). The communication unit 210 receives the parcel delivery acceptance information transmitted by the control device 100b. The communication unit 210 receives the delivery completion information transmitted by the control device 100b. The reception unit 270 receives the parcel delivery receipt information received by the communication unit 210. The processing unit 260 acquires the parcel delivery receipt information received by the reception unit 270, and acquires the parcel receipt information and the delivery request ID included in the acquired parcel delivery receipt information. The processing unit 260 stores the parcel delivery information in which the acquired parcel receipt information and the delivery request ID are associated in the storage unit 290.

[0050] The reception unit 270 receives the delivery completion information received by the communication unit 210. The processing unit 260 acquires the delivery completion information received by the reception unit 270, and acquires the parcel receipt information and the delivery request ID included in the acquired delivery completion information. The processing unit 260 identifies the delivery parcel information stored in the storage unit 290 that includes the acquired delivery request ID. The processing unit 260 associates the identified delivery parcel information with the parcel receipt information and stores them in the storage unit 290. The storage unit 290 is realized by a HDD, a flash memory, a RAM, a ROM, etc. The storage unit 290 stores one or more pieces of delivery parcel information in which parcel reception information and a delivery request ID are associated with each other. The storage unit 290 further stores one or more pieces of delivery parcel information in association with parcel receipt information. The processing unit 260 and the receiving unit 270 described above are realized, for example, by a hardware processor such as a CPU executing a computer program (software) stored in the storage unit 290. In addition, some or all of these functional units may be realized by hardware (including circuitry) such as an LSI, ASIC, FPGA, or GPU, or may be realized by cooperation between software and hardware. The computer program may be stored in a storage device such as an HDD or flash memory in advance, or may be stored in a removable storage medium such as a DVD or CD-ROM, and installed by mounting the storage medium in a drive device.

[0051] (Terminal device 300) The terminal device 300 is realized by a device such as a personal computer, a smartphone, a tablet computer, etc. The terminal device 300 includes a communication unit 310, an operation unit 315, and a processing unit 360. The communication unit 310 is realized by a communication module. The communication unit 310 is connected to a network NW. The communication unit 310 communicates with devices such as the terminal device 400 via the network NW using a wireless communication method such as wireless LAN, Bluetooth (registered trademark), or LTE (registered trademark). The communication unit 310 may also communicate with devices such as the terminal device 400 using a communication method such as wired LAN. The communication unit 310 receives the package collection request sent by the terminal device 400. The communication unit 310 acquires the delivery completion information output by the processing unit 360, and transmits the acquired delivery completion information to the terminal device 400.

[0052] The operation unit 315 includes an input device and receives operations from the user. The input device includes a device for inputting character information such as a keyboard, a pointing device such as a touch panel, buttons, etc. The operation unit 315 also includes a display device and displays messages to the user. Processing unit 360 acquires location information of luggage storage system 100 in which luggage PA to be collected is stored, which is included in the luggage collection request received by communication unit 310, and secret information for removing luggage PA from luggage storage system 100. Processing unit 360 causes the display device of operation unit 315 to display the acquired location information of luggage storage system 100 and secret information. The recipient of the package PA signs for receipt by operating the operation unit 315. The operation unit 315 acquires image information of the recipient's signature and outputs the acquired image information of the signature to the processing unit 360. The processing unit 360 acquires the image information of the signature output by the operation unit 315 as package receipt information. The processing unit 360 creates delivery completion information addressed to the terminal device 400, including the acquired package receipt information and a delivery request ID. The processing unit 360 transmits the created delivery completion information from the communication unit 310. The above-mentioned processing unit 360 is realized, for example, by a hardware processor such as a CPU executing a computer program (software) stored in a storage unit (not shown). In addition, some or all of these functional units may be realized by hardware (including circuitry) such as an LSI, ASIC, FPGA, or GPU, or may be realized by a combination of software and hardware. The computer program may be stored in a storage device such as an HDD or flash memory in advance, or may be stored in a removable storage medium such as a DVD or CD-ROM, and installed by inserting the storage medium into a drive device.

[0053] (Terminal device 400) Terminal device 400 is realized by a device such as a personal computer, a smartphone, or a tablet computer. Terminal device 400 stores luggage storage system location information that associates one or more luggage storage system IDs with location information where each of one or more luggage storage systems is installed. Terminal device 400 receives luggage collection request information transmitted by control device 100b, and acquires location information associated with the luggage storage system ID included in the received luggage collection request information from the luggage storage system location information. Terminal device 400 creates a luggage collection request request addressed to terminal device 300, including location information of luggage storage system 100 in which the luggage PA to be collected is stored and a password for removing the luggage PA from luggage storage system 100, and transmits the created luggage collection request to terminal device 300. The terminal device 400 receives the delivery completion information transmitted by the terminal device 300, and acquires the parcel receipt information and the delivery request ID contained in the received delivery completion information. The terminal device 400 creates delivery completion information addressed to the parcel transport management device 200, including the acquired parcel receipt information and the delivery request ID, and transmits the created delivery completion information.

[0054] (Operation of the luggage conveying system 10) 11 is a flow diagram showing a first example of the operation of the luggage transport system according to this embodiment. With reference to FIG. 11, the operation when a user U1 deposits a luggage PA to be delivered in the luggage storage system 100 will be described. (Step S1-1) In luggage storage device 100a, processing unit 160a acquires information instructing the user U1 to start storage that is input into operation unit 115a, and creates instruction information that includes the acquired information instructing the user to start storage. (Step S2-1) In the luggage storage device 100a, the processing unit 160a outputs the created instruction information to the communication unit 110a. The communication unit 110a acquires the instruction information output by the processing unit 160a, and transmits the acquired instruction information to the control device 100b. (Step S3-1) In the control device 100b, the communication unit 110b-2 receives the instruction information transmitted by the baggage storage device 100a. (Step S4-1) In the control device 100b, the allocation unit 130b acquires the instruction information received by the communication unit 110b-2, and allocates an available mounting unit 2 based on the information instructing the start of storage, which is included in the acquired instruction information. (Step S5-1) In the control device 100b, the issuing unit 140b issues baggage reception information to the loading unit ID of the loading unit 2 assigned by the assigning unit 130b.

[0055] (Step S6-1) In the control device 100b, the issuing unit 140b acquires the storage start date and time information. The issuing unit 140b outputs the baggage reception information, the loading unit ID, and the storage start date and time information to the processing unit 160b. The processing unit 160b acquires the baggage reception information, the loading unit ID, and the storage start date and time information output by the issuing unit 140b. The processing unit 160b outputs the acquired baggage reception information to the communication unit 110b-2. The communication unit 110b-2 acquires the baggage reception information output by the processing unit 160b, and transmits the acquired baggage reception information to the baggage storage device 100a. (Step S7-1) In the baggage storage device 100a, the communication unit 110a receives the baggage reception information transmitted by the communication unit 110b-2. The processing unit 160a acquires the baggage reception information received by the communication unit 110a and outputs the acquired baggage reception information to the operation unit 115a. The operation unit 115a acquires the baggage reception information output by the processing unit 160a and displays the acquired baggage reception information. Fig. 12 is a diagram showing a first example of the operation of the luggage storage system according to this embodiment. As shown in Fig. 12, the operation unit 115a displays a message saying "Please record the reception number by taking a picture of this screen, etc." and "Reception number 123456". Returning to Fig. 11, the explanation will be continued. (Step S8-1) In the control device 100b, the allocation unit 130b outputs the mounting unit ID of the mounting unit 2 to be allocated to the processing unit 160b. The processing unit 160b acquires the mounting unit ID of the mounting unit 2 output by the allocation unit 130b. The processing unit 160b creates control information including the acquired mounting unit ID, and transmits the created control information from the communication unit 110b-2.

[0056] (Step S9-1) In the luggage storage device 100a, the communication unit 110a receives the control information transmitted by the communication unit 110b-2. The processing unit 160a acquires the control information received by the communication unit 110a. The processing unit 160a acquires the mounting unit ID of the mounting unit 2 to be assigned to the user U1 included in the acquired control information. The processing unit 160a outputs a transport command to the transport unit 135a, which is a command to transport the mounting unit 2 corresponding to the acquired mounting unit ID from the storage rack 3 to the loading / unloading opening 4, and transport the mounting unit 2 transported to the loading / unloading opening 4 to the storage rack 3. The transport unit 135a controls the moving device 5 based on the transport command output by the processing unit 160a to move the mounting unit 2 corresponding to the mounting unit ID from the storage rack 3 to the loading / unloading opening 4. Here, the user U1 moves the luggage to the mounting unit 2 moved to the loading / unloading opening 4. FIG. 13 is a diagram showing a second example of the operation of the luggage storage system according to this embodiment. When the user U1 moves the luggage to the loading section 2 that has been moved to the loading / unloading entrance 4, the operation section 115a displays the weight of the luggage as well as a message for confirming whether or not to proceed to payment. In the example shown in FIG. 13, the message "When you have finished putting it in, please press [Proceed to payment]" and "Akg / Bkg" are displayed, indicating that the weight of luggage that can be stored is Bkg and the weight of the luggage moved to the loading section 2 is Akg. Furthermore, a button that displays "Proceed to payment" to be pressed when proceeding to payment is displayed. Returning to FIG. 11, the explanation will be continued. (Step S10-1) In the baggage storage apparatus 100a, the processing unit 160a performs a process of requesting the user U1 to pay the fee after outputting a transport command to the transport unit 135a.

[0057] (Step S11-1) In the luggage storage device 100a, the operation unit 115a displays a screen for confirming the presence or absence of a luggage delivery request output by the processing unit 160a. The operation unit 115a determines whether or not an operation indicating that there is a luggage delivery request has been performed on the displayed screen for confirming the presence or absence of a luggage delivery request. (Step S12-1) In the luggage storage device 100a, when the processing unit 160a acquires information indicating that a luggage delivery request has been made from screen information output to the operation unit 115a for confirming whether or not a luggage delivery request has been made, the processing unit 160a generates delivery document image information by capturing an image using the imaging unit 120a. (Step S13-1) In the luggage storage device 100a, if no operation indicating that there is a luggage delivery request is performed on the screen for confirming whether or not there is a luggage delivery request, or if the operation unit 115a causes the imaging unit 120a to capture an image, the transport unit 135a controls the moving device 5 to move the mounting unit 2 corresponding to the mounting unit ID from the loading / unloading entrance 4 to the storage rack 3. (Step S14-1) In the luggage storage device 100a, the processing unit 160a acquires delivery form image information from the imaging unit 120a after outputting a transport command to the transport unit 135a. The processing unit 160a creates notification information including the loading unit ID, information indicating that the transport command has been output to the transport unit 135a, and the acquired delivery form image information. (Step S15-1) In the luggage storage device 100a, the processing unit 160a outputs the created notification information to the communication unit 110a. The communication unit 110a acquires the notification information output by the processing unit 160a, and transmits the acquired notification information to the control device 100b.

[0058] (Step S16-1) In the control device 100b, the communication unit 110b-2 receives the notification information transmitted by the baggage storage device 100a. The acquisition unit 150b acquires the notification information received by the communication unit 110b-2, and acquires the loading unit ID and the delivery form image information included in the acquired notification information. The acquisition unit 150b outputs the acquired loading unit ID and the delivery form image information to the detection unit 155b. The detection unit 155b acquires the delivery form image information output by the acquisition unit 150b, and detects the delivery request ID from the delivery form image based on the acquired delivery form image information. The detection unit 155b outputs the acquired loading unit ID and the detected delivery request ID to the processing unit 160b. (Step S17-1) In the control device 100b, the processing unit 160b acquires the luggage reception information, the loading unit ID, and the storage start date and time information output by the issuing unit 140b. The processing unit 160b acquires the loading unit ID and the delivery request ID output by the detecting unit 155b. Based on the acquired loading unit ID, the processing unit 160b associates the loading unit ID, the luggage reception information and the storage start date and time information output by the issuing unit 140b, and the delivery request ID output by the detecting unit 155b. The processing unit 160b creates delivery luggage reception information addressed to the luggage transport management device 200, including the luggage reception information and the delivery request ID. (Step S18-1) In the control device 100b, the processing unit 160b outputs the created parcel delivery reception information to the communication unit 110b-1. The communication unit 110b-1 acquires the parcel delivery reception information output by the processing unit 160b, and transmits the acquired parcel delivery reception information to the parcel transport management device 200. (Step S19-1) In the package transport management device 200, the communication unit 210 receives the package delivery reception information transmitted by the control device 100b. The reception unit 270 receives the package delivery reception information received by the communication unit 210. (Step S20-1) In the luggage transport management device 200, the processing unit 260 acquires the delivery luggage reception information accepted by the acceptance unit 270, and acquires the luggage reception information and the delivery request ID included in the acquired delivery luggage reception information. The processing unit 260 stores the delivery luggage information in which the acquired luggage reception information and the delivery request ID are associated in the storage unit 290.

[0059] (Step S21-1) In the control device 100b, the processor 160b creates storage information that associates the loading unit ID, the luggage reception information, the storage start date and time information, and the delivery request ID. Note that the delivery request ID is associated when the user U1 performs an operation to request delivery of the luggage. (Step S22-1) In the control device 100b, the processing unit 160b stores the created storage information in the storage unit 190b. In the sequence chart shown in FIG. 11, steps S5-1 to S7-1 and steps S8-1 to S15-1 are not limited to being executed in this order and may be executed simultaneously, or steps S8-1 to S15-1 may be executed prior to steps S5-1 to S7-1.

[0060] Fig. 14 is a flow diagram showing a second example of the operation of the luggage transport system according to this embodiment. With reference to Fig. 14, the operation when a delivery company DS is requested to collect a luggage PA deposited in the luggage storage system 100 will be described. (Step S1-2) In the control device 100b, the processing unit 160b acquires the luggage storage system ID stored in the memory unit 190b. The processing unit 160b acquires the password information and the delivery request ID included in the luggage reception information from the storage information stored in the memory unit 190b. The processing unit 160b creates luggage collection request information including the luggage storage system ID, the password information and the delivery request ID included in the luggage reception information. (Step S2-2) In the control device 100b, the processing unit 160b outputs the created luggage collection request information to the communication unit 110b-1. The communication unit 110b-1 acquires the luggage collection request information output by the processing unit 160b, and transmits the acquired luggage collection request information to the terminal device 400. (Step S3-2) The terminal device 400 acquires the luggage collection request information sent by the control device 100b. The terminal device 400 acquires location information associated with the luggage storage system ID included in the acquired luggage collection request information from the luggage storage system location information. The terminal device 400 creates a luggage collection request addressed to the terminal device 300, including the location information of the luggage storage system 100 in which the luggage PA to be collected is stored, the password for removing the luggage PA from the luggage storage system 100, and the delivery request ID. (Step S4-2) The terminal device 400 transmits the created package collection request to the terminal device 300. (Step S5-2) In the terminal device 300 , the communication unit 310 receives the package collection request transmitted by the terminal device 400 .

[0061] (Step S6-2) In terminal device 300, processing unit 360 acquires location information of luggage storage system 100 in which luggage PA to be collected is stored, which is included in the luggage collection request received by communication unit 310, as well as secret information and a delivery request ID for retrieving luggage PA from luggage storage system 100. Processing unit 360 causes the display device of operation unit 315 to display the acquired location information of luggage storage system 100, secret information, and delivery request ID. User U2 obtains the location information, password, and delivery request ID of package storage system 100. User U2 travels to the location where package storage system 100 is installed based on the location information. (Step S7-2) In the luggage storage apparatus 100a, the processing unit 160a acquires the secret information input by the user U2 to the operation unit 115a, and creates instruction information including the acquired secret information. (Step S8-2) In the luggage storage device 100a, the processing unit 160a outputs the created instruction information to the communication unit 110a. The communication unit 110a acquires the instruction information output by the processing unit 160a, and transmits the acquired instruction information to the control device 100b.

[0062] (Step S9-2) In the control device 100b, the communication unit 110b-2 receives the instruction information transmitted by the baggage storage device 100a. (Step S10-2) In the control device 100b, the reception unit 170b receives the secret information included in the instruction information received by the communication unit 110b-2. The extraction unit 180b compares the secret information received by the reception unit 170b with the secret information included in the baggage reception information included in each of one or more pieces of storage information stored in the storage unit 190b, and obtains the load unit ID associated with the matching secret information. (Step S11-2) In the control device 100b, the extraction unit 180b creates control information including the acquired unit ID. The extraction unit 180b outputs the created control information to the communication unit 110b-2. The communication unit 110b-2 acquires the control information output by the extraction unit 180b, and transmits the acquired control information to the baggage storage device 100a. (Step S12-2) In the luggage storage device 100a, the communication unit 110a receives the control information transmitted by the communication unit 110b-2. The processing unit 160a acquires the control information received by the communication unit 110a. The processing unit 160a acquires the mounting unit ID of the mounting unit 2 included in the acquired control information. The processing unit 160a outputs a transport command to the transport unit 135a, which is a command to transport the mounting unit 2 corresponding to the acquired mounting unit ID from the storage rack 3 to the loading / unloading opening 4, and transport the mounting unit 2 transported to the loading / unloading opening 4 to the storage rack 3. The transport unit 135a controls the moving device 5 based on the transport command output by the processing unit 160a to move the mounting unit 2 corresponding to the mounting unit ID from the storage rack 3 to the loading / unloading opening 4. The user U2 picks up the luggage PA stored in the mounting unit 2 transported to the position where the luggage is to be picked up. (Step S13-2) In the luggage storage equipment 100a, the transport unit 135a controls the moving device 5 based on the transport command output by the processing unit 160a to move the mounting unit 2 corresponding to the mounting unit ID from the loading / unloading opening 4 to the storage rack 3.

[0063] Fig. 15 is a flow diagram showing a third example of the operation of the luggage transport system according to this embodiment. With reference to Fig. 15, the operation when luggage PA deposited in luggage storage system 100 is delivered to a delivery destination will be described. User U2 transports luggage PA taken out of luggage storage device 100a from the delivery source where luggage storage system 100 is installed to the delivery destination specified by the delivery slip DF affixed to luggage PA by vehicle VE. When user U2 delivers luggage PA to the delivery destination, he / she obtains luggage receipt information such as a receipt stamp and receipt signature. (Step S1-3) In the terminal device 300, the processing unit 360 creates delivery completion information addressed to the terminal device 400, including the parcel receipt information and the delivery request ID, in response to the user U2 operating the operation unit 315. (Step S2-3) In the terminal device 300, the processing unit 360 outputs the created delivery completion information to the communication unit 310. The communication unit 310 acquires the delivery completion information output by the processing unit 360, and transmits the acquired delivery completion information to the terminal device 400. (Step S3-3) The terminal device 400 receives the delivery completion information sent by the terminal device 300, and acquires the parcel receipt information and the delivery request ID included in the received delivery completion information. The terminal device 400 creates delivery completion information addressed to the control device 100b, including the acquired parcel receipt information and the delivery request ID, and transmits the created delivery completion information.

[0064] (Step S4-3) In the control device 100b, the communication unit 110b-1 receives the delivery completion information transmitted by the terminal device 400. The processing unit 160b acquires the delivery completion information received by the communication unit 110b-1. The processing unit 160b acquires the parcel receipt information and the delivery request ID included in the acquired delivery completion information. The processing unit 160b identifies the storage information included in the memory unit 190b that includes the acquired dispatch / delivery request ID. The processing unit 160b stores the identified storage information in association with the parcel receipt information. (Step S5-3) In the control device 100b, the processing unit 160b creates delivery completion information including the package receipt information and the delivery request ID and addressed to the package transport management device 200, and outputs the created delivery completion information to the communication unit 110b-1. The communication unit 110b-1 acquires the delivery completion information output by the processing unit 160b, and transmits the acquired delivery completion information. (Step S6-3) In the parcel transport management device 200, the communication unit 210 receives the delivery completion information transmitted by the control device 100b. The processing unit 260 acquires the delivery completion information received by the communication unit 210. The processing unit 260 acquires the parcel receipt information and the delivery request ID included in the acquired delivery completion information. The processing unit 260 identifies the delivery parcel information included in the storage unit 290 that includes the acquired dispatch delivery request ID. The processing unit 260 stores the identified delivery parcel information in association with the parcel receipt information. When user U1 receives a package PA for which he has requested delivery, he presents the package reception information to the recipient who receives the package PA at the delivery destination. The recipient operates a terminal device (not shown) to inquire of the package transport management device 200 about a delivery request ID associated with the package reception information presented by user U1. In response to the inquiry about the delivery request ID, the recipient acquires the delivery request ID sent by the package transport management device 200, and identifies the package PA to which a delivery slip DF bearing the acquired delivery request ID is affixed. The recipient hands the identified package PA to user U1.

[0065] In the above embodiment, the luggage transport system 10 includes the luggage storage system 100, but the present invention is not limited to this example. For example, the luggage transport system 10 may include a plurality of luggage storage systems 100. In the above-described embodiment, the baggage storage device 100a, the control device 100b, and the baggage transport management device 200 included in the baggage transport system 10 are separate devices, but the present invention is not limited to this example. For example, at least two devices among the baggage storage device 100a, the control device 100b, and the baggage transport management device 200 may be realized in one device. For example, the baggage storage device 100a, the control device 100b, and the baggage transport management device 200 may be realized in one device, the baggage storage device 100a and the control device 100b may be realized in one device, the control device 100b and the baggage transport management device 200 may be realized in one device, or the baggage storage device 100a and the baggage transport management device 200 may be realized in one device. In the above embodiment, as an example, a case has been described in which the user U1 receives the package PA that the user U1 has deposited in the package storage system 100, which is the delivery source, at the delivery destination, but this is not limited to the example. For example, the user U1 may notify another user who will receive the package PA of package receipt information, so that the package PA that the user U1 deposited at the delivery source by the user U1 may be received at the delivery destination by another user different from the user U1. In the above-described embodiment, the luggage storage system 100 includes the luggage storage device 100a and the control device 100b, but this is not limited to the example. For example, the luggage storage system 100 may be configured by integrating the luggage storage device 100a and the control device 100b, or the luggage storage system 100 may be configured with three or more devices. For example, one control device 100b may control multiple luggage storage devices 100a. Also, multiple control devices 100b may control one luggage storage device 100a, or multiple control devices 100b may control multiple luggage storage devices 100a. When the luggage storage system includes multiple control devices 100b, the control devices 100b may be configured in a master-slave manner.

[0066] In the above embodiment, the luggage storage system 100 includes one luggage storage device 100a, but the present invention is not limited to this example. For example, the luggage storage system 100 may include multiple luggage storage devices 100a. In this case, the multiple luggage storage devices 100a may be controlled by one control device 100b or multiple control devices 100b. In the above embodiment, the luggage storage device 100a generates the delivery slip image information by capturing an image of the delivery slip DF attached to the luggage PA stored in the loading section, and the control device 100b detects the delivery request ID written on the delivery slip DF based on the delivery slip image information, but this is not limited to the example. For example, the delivery body ID may be input to the control device 100b, or may be read using an information code reading device such as a barcode reader. In the above embodiment, the image information of the recipient of the package PA signing for receipt is used as the package receipt information, but this is not limited to the example. For example, the image information of the user U2 signing for delivery may be used as the package receipt information. In the above-described embodiment, the storage rack 3 of the luggage storage device 100a has a plurality of storage spaces 31 arranged vertically and horizontally in which the mounting parts 2 are stored so that they can be taken in and out individually. The storage spaces 31 are provided in three levels, one above the other, and the upper two levels are capable of storing the large mounting parts 2A, while the lowermost level is capable of storing the small mounting parts 2B. However, this is not limiting. For example, the storage spaces 31 may be divided so that the large mounting parts 2A can be stored, or the small mounting parts 2B can be stored. In addition, the number of the large mounting parts 2A and the small mounting parts 2B stored in the storage spaces 31 may be changed as appropriate. In the above embodiment, the case where the imaging unit 120a is mounted on the opening of the luggage storage device 100a has been described, but the present invention is not limited to this example. For example, the imaging unit 120a may be installed outside the luggage storage device 100a. In this case, the imaging unit 120a installed outside the luggage storage device 100a may generate delivery form image information and transmit the generated delivery form image information to the luggage storage device 100a. In the above-described embodiment, the means for delivering the package PA from the delivery source to the delivery destination is not limited to a vehicle VE, but any means such as an airplane, a ship, or a motorcycle can be used. In the above-described embodiment, the package PA may be delivered from the delivery source to the delivery destination via multiple delivery companies.

[0067] According to the luggage transport system 10 of this embodiment, the luggage transport system 10 includes a plurality of mounting units 2 capable of storing luggage PA, and uses a luggage storage system 100 that assigns one of the mounting units 2 to a user and stores the luggage PA stored in the assigned mounting unit. The luggage transport system 10 includes an acquisition unit serving as a reception unit 270 that acquires luggage reception information issued by the luggage storage system 100 when the luggage is stored in the mounting unit that has been transported to a position where the luggage PA is to be deposited, a reception unit 270 that accepts first delivery request identification information associated with the luggage PA stored in the mounting unit, and a processing unit 260 that associates and stores the luggage reception information acquired by the acquisition unit with the first delivery request identification information accepted by the reception unit 270 in a memory unit 290. When the parcel PA is delivered to the delivery destination, the acquisition unit acquires second delivery request identification information and parcel receipt information that correspond to the parcel delivered to the delivery destination, and the processing unit 260 associates and stores the second delivery request identification information and the parcel receipt information acquired by the acquisition unit based on the first delivery request identification information stored in the memory unit 290. By configuring in this way, in a luggage storage system in which a loading unit (placing unit) capable of storing luggage can move between a luggage storage position and a storage position, luggage reception information is issued when luggage is stored in the luggage storage system, and the luggage reception information, the first delivery request identification information, and the second delivery request information are stored in association with each other, making it possible to use the luggage storage system as the delivery source and reducing the effort required when depositing luggage. Here, the first delivery request identification information and the second delivery request identification information may or may not match. Furthermore, the luggage transport system 10 can acquire luggage reception information and first delivery request identification information when a user deposits a luggage PA to be delivered in the luggage storage system 100, and store delivery luggage information in which the acquired luggage reception information and first delivery request identification information are associated with each other. Furthermore, when the deposited luggage PA is delivered from the luggage storage system 100, which is the delivery source, to the delivery destination, the luggage transport system 10 can store the delivery luggage information in association with the second delivery request identification information and luggage receipt information. Therefore, when the luggage reception information, the first delivery request identification information, the second delivery request identification information, and the luggage receipt information are stored in association with each other, the luggage transport system 10 can identify the luggage PA to which the delivery slip DF including the delivery request identification information is attached based on the luggage reception information. Therefore, the luggage can be delivered by depositing it in any locker without having to search for the location of a locker specified by the delivery management system when reserving delivery, and the like, thereby reducing the effort required when requesting the transportation of luggage. Furthermore, the parcel transport system 10 can determine, based on whether the parcel reception information, the first delivery request identification information, the second delivery request identification information, and the parcel receipt information are stored in association with each other, that if they are not stored, the parcel PA has not been delivered to the delivery destination, and if they are stored, that the parcel PA has been delivered to the delivery destination.

[0068] (First Modification of the Embodiment) An example of the luggage storage system according to the first modified embodiment can be shown in FIGS. In the first modification of the embodiment, the luggage transport management device 200 notifies the user U1 of the luggage receipt information of the luggage PA when the luggage receipt information is stored in association with the delivered luggage information in the above-described embodiment. In other words, the luggage transport management device 200 notifies the user U1 that the luggage PA has arrived at the delivery destination. The control device 100b acquires the delivery slip image information generated by the luggage storage device 100a when the luggage PA is stored in the loading section transported to the luggage depositing position and payment is made. The control device 100b detects the delivery request ID and the information indicating the requester's contact information written on the delivery slip DF based on the acquired delivery slip image information. Here, the explanation will be continued on the case where a telephone number is applied as an example of the information indicating the requester's contact information. The control device 100b accepts the detected delivery request ID and the information indicating the requester's contact information. The control device 100b creates delivery luggage reception information addressed to the luggage transport management device 200, including the issued luggage reception information, the delivery request ID, and the information indicating the requester's contact information. The control device 100b transmits the created delivery luggage reception information to the luggage transport management device 200.

[0069] The luggage transport management device 200 receives the delivery luggage reception information transmitted by the control device 100b. The luggage transport management device 200 accepts the luggage reception information, the delivery request ID, and information indicating the contact information of the requester contained in the received delivery luggage reception information. The luggage transport management device 200 stores the delivery luggage information in which the accepted luggage reception information, the delivery request ID, and the information indicating the contact information of the requester are associated in the storage unit. The luggage transport management device 200 receives the delivery completion information transmitted by the control device 100b. The luggage transport management device 200 acquires the luggage receipt information and the delivery request ID included in the received delivery completion information. The luggage transport management device 200 identifies the delivery luggage information including the acquired delivery request ID from the delivery luggage information stored in the storage unit. The luggage transport management device 200 associates the identified delivery luggage information with the luggage receipt information and stores it. The luggage transport management device 200 acquires information indicating the contact information of the requester included in the identified delivery luggage information. The luggage transport management device 200 notifies the requester of luggage receipt information based on the acquired information indicating the contact information of the requester.

[0070] The baggage storage device 100a, the control device 100b, and the baggage transport management device 200 included in the baggage transport system 10 will be described below in order of differences from the embodiment. (Control device 100b) The acquiring unit 150b acquires the notification information received by the communication unit 110b-2, and acquires the mounting unit ID and the delivery form image information included in the acquired notification information. The acquiring unit 150b outputs the acquired mounting unit ID and the delivery form image information to the detecting unit 155b. The detection unit 155b acquires the loading unit ID and the delivery form image information output by the acquisition unit 150b, and detects the delivery request ID and the information indicating the requester's contact information from the delivery form image based on the acquired delivery form image information. The detection unit 155b outputs the acquired loading unit ID, the detected delivery request ID, and the information indicating the requester's contact information to the processing unit 160b. The processing unit 160b acquires the parcel reception information, the loading unit ID, and the storage start date and time information output by the issuing unit 140b, and acquires the loading unit ID, the delivery request ID, and the information indicating the contact information of the requester output by the detecting unit 155b. Based on the acquired loading unit ID, the processing unit 160b associates the loading unit ID, the parcel reception information and the storage start date and time information output by the issuing unit 140b, and the delivery request ID and the information indicating the contact information of the requester output by the detecting unit 155b. The processing unit 160b creates storage information that associates the loading unit ID, the parcel reception information, the storage start date and time information, the delivery request ID, and the information indicating the contact information of the requester. However, the delivery request ID is associated when the user U1 performs an operation that indicates that there is a parcel delivery request. The processing unit 160b stores the created storage information in the storage unit 190b. The processing unit 160b creates delivery parcel reception information, which includes the parcel reception information, the delivery request ID, and information indicating the contact information of the requester, and is addressed to the parcel transport management device 200. The processing unit 160b transmits the created delivery parcel reception information from the communication unit 110b-1.

[0071] (Luggage transport management device 200) The reception unit 270 receives the parcel delivery reception information received by the communication unit 210. The processing unit 260 acquires the parcel delivery reception information received by the reception unit 270, and acquires the parcel reception information, the delivery request ID, and information indicating the contact information of the requester contained in the acquired parcel delivery reception information. The processing unit 260 stores the parcel delivery information in which the acquired parcel reception information, the delivery request ID, and the information indicating the contact information of the requester are associated with each other in the storage unit 290. The reception unit 270 receives the delivery completion information received by the communication unit 210. The processing unit 260 acquires the delivery completion information received by the reception unit 270, and acquires the parcel receipt information and the delivery request ID included in the acquired delivery completion information. The processing unit 260 identifies the delivery parcel information stored in the storage unit 290 that includes the acquired delivery request ID. The processing unit 260 associates the identified delivery parcel information with the parcel receipt information and stores them in the storage unit 290. The processing unit 260 acquires information indicating the contact information of the requester included in the identified delivery package information. The processing unit 260 notifies the requester of package receipt information based on the acquired information indicating the contact information of the requester. For example, the processing unit 260 transmits package receipt information to a terminal device (not shown) held by the user U1 based on subscriber identification information such as a telephone number of a communication service to which the user U1 subscribes, via a wireless communication network such as a mobile phone network. An example of a service to be transmitted based on subscriber identification information of a communication service to which the user U1 subscribes is a short message service (SMS).

[0072] (Operation of luggage storage system 100) 11 to 15 can be applied to an example of the operation of the luggage conveying system according to the first modified embodiment, except for the following points. 11, the detection unit 155b acquires the delivery form image information output by the acquisition unit 150b, and detects information indicating the requester's contact information in addition to the delivery request ID from the delivery form image based on the acquired delivery form image information. The detection unit 155b outputs the acquired loading unit ID, the detected delivery request ID, and the information indicating the requester's contact information to the processing unit 160b. In step S17-1 of Fig. 11, the processing unit 160b acquires the loading unit ID, the delivery request ID, and the information indicating the contact information of the requester output by the detection unit 155b. Based on the acquired loading unit ID, the processing unit 160b associates the loading unit ID, the parcel reception information and storage start date and time information output by the issuing unit 140b, and the delivery request ID and the information indicating the contact information of the requester output by the detection unit 155b. The processing unit 160b creates delivery parcel reception information addressed to the parcel transport management device 200, including the parcel reception information, the delivery request ID, and the information indicating the contact information of the requester. 11, the processing unit 260 acquires the parcel delivery receipt information accepted by the acceptance unit 270, and acquires the parcel receipt information, the delivery request ID, and the information indicating the contact information of the requester contained in the acquired parcel delivery receipt information. The processing unit 260 stores the parcel delivery information in which the acquired parcel receipt information, the delivery request ID, and the information indicating the contact information of the requester are associated with each other in the storage unit 290. In step S21-1 of FIG. 11, processing unit 160b creates storage information that associates the loading unit ID, baggage reception information, storage start date and time information, delivery request ID, and information indicating the contact details of the requester. The following process is added after the process of step S6-3 in Fig. 15. In the package transport management device 200, the processing unit 260 acquires information indicating the contact information of the requester included in the identified delivery package information. The processing unit 260 notifies the requester of package receipt information based on the acquired information indicating the contact information of the requester. In the above-described first modification of the embodiment, the case where the requester's telephone number is used as an example of the information indicating the contact information of the requester has been described, but the present invention is not limited to this example. For example, the requester's email address may be used as the information indicating the contact information of the requester. According to the first modified embodiment, the package transport system 10 according to the embodiment described above includes a notification unit serving as the processing unit 260 that notifies the user of package receipt information for the package PA. This configuration makes it possible to notify the delivery requester that delivery to the delivery destination has been completed. In other words, since the user can be notified that the package PA has been delivered to the delivery destination, there is no chance that the package PA has not yet arrived at the delivery destination when the user goes to pick up the package PA. This allows the user to receive the package PA without fail.

[0073] (Modification 2 of the embodiment) FIG. 16 is a diagram illustrating an example of a luggage transport system according to the second modification of the embodiment. A luggage transport system 10a according to a second modified embodiment of the present invention is configured by adding a luggage storage system 500 to the luggage transport system 10 described above. In the second modified embodiment of the present invention, the luggage storage system 500 can be specified as a delivery destination of a luggage PA. The luggage storage system 500 includes a luggage storage device 500a and a control device 500b.

[0074] The above-described embodiment can be applied from the time when user U1 deposits luggage PA in luggage storage device 100a until user U2 removes luggage PA from luggage storage device 100a. User U2 transports the removed luggage PA by a vehicle VE such as a truck from the delivery source where luggage storage system 100 is installed to the delivery destination where luggage storage system 500 is installed, which is specified by the delivery form DF affixed to the luggage PA. When an operation to deposit luggage in the luggage storage device 500a is performed, the control device 500b assigns one of the multiple loading sections to the user U2. The control device 500b issues baggage reception information when the baggage PA is stored in the loading section transported to the baggage deposit position. The baggage reception information includes secret information such as a reception number that must be entered into the operation section of the baggage storage device 500a when removing the baggage PA stored in the assigned loading section. The control device 500b outputs the issued baggage reception information to the baggage storage device 500a. The baggage storage device 500a displays the baggage reception information issued by the control device 500b. The baggage storage device 500a stores the baggage PA stored in the loading section assigned by the control device 500b.

[0075] The luggage storage device 500a displays a screen for confirming whether or not there is a luggage delivery request. When an operation indicating that there is a luggage delivery request is performed on the screen for confirming whether or not there is a luggage delivery request, the luggage storage device 500a generates delivery form image information by capturing an image of the delivery form DF attached to the luggage PA stored in the loading section. The control device 500b acquires delivery slip image information generated by the luggage storage device 500a when the luggage PA is stored in the loading section transported to the luggage deposit position and payment is made. The control device 500b detects the delivery request ID written on the delivery slip DF based on the acquired delivery slip image information. The control device 500b accepts the detected delivery request ID. The control device 500b creates delivery luggage acceptance information addressed to the luggage transport management device 200, including the issued luggage acceptance information and the delivery request ID. The control device 500b transmits the created delivery luggage acceptance information to the luggage transport management device 200.

[0076] The luggage transport management device 200 receives the delivery luggage reception information transmitted by the control device 100b. The luggage transport management device 200 accepts the luggage reception information and the delivery request ID included in the received delivery luggage reception information. The luggage transport management device 200 associates the luggage reception information with the delivery luggage information including the accepted delivery request ID among the delivery luggage information stored in the storage unit and stores it. The control device 500b stores in the storage unit the storage unit ID of the assigned loading unit, the issued package reception information, the storage start date and time information, and the storage information that associates the delivery request ID with each other. When the package PA is delivered to the delivery destination, the user U2 obtains package receipt information such as a receipt stamp and a receipt signature. By operating the terminal device 300, the user U2 causes the terminal device 300 to create delivery completion information addressed to the terminal device 400, which includes the package receipt information, the delivery request ID, and the package acceptance information issued by the package storage system 500, and causes the terminal device 300 to transmit the created delivery completion information. The terminal device 400 receives the delivery completion information transmitted by the terminal device 300, and acquires the parcel receipt information, delivery request ID, and parcel acceptance information contained in the received delivery completion information. The terminal device 400 creates delivery completion information addressed to the control device 100b, including the acquired parcel receipt information, delivery request ID, and parcel acceptance information, and transmits the created delivery completion information. The control device 100b receives the delivery completion information transmitted by the terminal device 400, and acquires the parcel receipt information, delivery request ID, and parcel acceptance information contained in the received delivery completion information. The control device 100b creates delivery completion information addressed to the parcel transport management device 200, including the acquired parcel receipt information, delivery request ID, and parcel acceptance information, and transmits the created delivery completion information. The luggage transport management device 200 receives the delivery completion information transmitted by the control device 100b. The luggage transport management device 200 acquires the luggage receipt information, the delivery request ID, and the luggage acceptance information included in the received delivery completion information. The luggage transport management device 200 identifies the delivery luggage information including the acquired delivery request ID from the delivery luggage information stored in the storage unit. The luggage transport management device 200 stores the identified delivery luggage information in association with the luggage receipt information and the luggage acceptance information.

[0077] Below, we will explain in order the baggage storage equipment 100a, control device 100b, baggage transport management equipment 200, baggage storage equipment 500a, and control device 500b included in the baggage transport system 10a, focusing on the control device 100b, baggage transport management equipment 200, baggage storage equipment 500a, and control device 500b that are different from the embodiment. FIG. 17 is a diagram showing a luggage storage system, a luggage transport management device, and a terminal device included in the luggage transport system according to the second modification of the embodiment. (Control device 100b) The processing unit 160b acquires the delivery completion information received by the communication unit 110b-1. The processing unit 160b acquires the parcel receipt information, delivery request ID, and parcel acceptance information included in the acquired delivery completion information. The processing unit 160b identifies the storage information included in the memory unit 190b that includes the acquired shipping and delivery request ID. The processing unit 160b associates the parcel receipt information and the parcel acceptance information with the identified storage information and stores them. The processing unit 160b creates shipping and delivery completion information addressed to the parcel transport management device 200, including the parcel receipt information, the shipping and delivery request ID, and the parcel acceptance information issued by the parcel storage system 500, and transmits the created shipping and delivery completion information from the communication unit 110b-1.

[0078] (Luggage transport management device 200) The reception unit 270 receives the delivery completion information received by the communication unit 210. The processing unit 260 acquires the delivery completion information received by the reception unit 270, and acquires the parcel receipt information, delivery request ID, and parcel receipt information included in the acquired delivery completion information. The processing unit 260 identifies the delivery parcel information stored in the storage unit 290 that includes the acquired delivery request ID. The processing unit 260 associates the identified delivery parcel information, parcel receipt information, and parcel receipt information, and stores them in the storage unit 290. The storage unit 290 stores one or more pieces of delivery parcel information that associates the parcel receipt information issued by the parcel storage system 100 with a delivery request ID. The storage unit 290 further stores one or more pieces of delivery parcel information, parcel receipt information, and parcel receipt information issued by the parcel storage system 500 in association with each other.

[0079] (Luggage Storage System 500) The luggage storage system 500 includes a luggage storage device 500a and a control device 500b. The luggage storage device 500a will be described. An example of the luggage storage device 500a is a device that stores and keeps luggage N (stored items) such as suitcases in public facilities such as stations and airports, or exhibition facilities. The luggage storage device 500a functions as a locker that temporarily keeps the luggage N. 17, luggage storage device 500a includes communication unit 510a, operation unit 515a, imaging unit 520a, transport unit 535a, and processing unit 560a. Communication unit 110a, operation unit 115a, imaging unit 120a, transport unit 135a, and processing unit 160a described above can be applied to communication unit 510a, operation unit 515a, imaging unit 520a, transport unit 535a, and processing unit 560a, respectively. The control device 500b is realized by a device such as a personal computer, a server, a smartphone, a tablet computer, an industrial computer, etc. The control device 500b includes a communication unit 510b-1, a communication unit 510b-2, an allocation unit 530b, an issue unit 540b, an acquisition unit 550b, a detection unit 555b, a processing unit 560b, a reception unit 570b, an extraction unit 580b, and a storage unit 590b. The communication unit 510b-1, the communication unit 510b-2, the allocation unit 530b, the issuing unit 540b, the acquiring unit 550b, the detecting unit 555b, the processing unit 560b, the receiving unit 570b, the extracting unit 580b, and the memory unit 590b can respectively be implemented as the communication unit 110b-1, the communication unit 110b-2, the allocation unit 130b, the issuing unit 140b, the acquiring unit 150b, the detecting unit 155b, the processing unit 160b, the receiving unit 170b, the extracting unit 180b, and the memory unit 190b described above.

[0080] (Operation of the luggage conveying system 10a) In the luggage transport system 10a relating to the second embodiment variant, Figure 11 can be applied to the operations when a user U1 deposits luggage to be delivered in the luggage storage system 100, and Figure 14 can be applied to the operations when a delivery company DS is requested to collect the luggage PA deposited in the luggage storage system 100, so the explanation here is omitted. Fig. 18 is a flow diagram showing a first example of the operation of the luggage transport system according to the second modified example of the embodiment. With reference to Fig. 18, the operation when a user U2 deposits luggage requested for delivery in the luggage storage system 500 will be described. (Step S1-4) In luggage storage device 500a, processing unit 560a acquires information instructing the start of storage that user U2 inputs into operation unit 515a, and creates instruction information including the acquired information instructing the start of storage. (Step S2-4) In the luggage storage device 500a, the processing unit 560a outputs the created instruction information to the communication unit 510a. The communication unit 510a acquires the instruction information output by the processing unit 560a, and transmits the acquired instruction information to the control device 500b. (Step S3-4) In the control device 500b, the communication unit 510b-2 receives the instruction information transmitted by the baggage storage device 500a. (Step S4-4) In the control device 500b, an allocation unit 530b acquires the instruction information received by the communication unit 510b-2, and allocates an available mounting unit 2 based on the information instructing to start storage, which is included in the acquired instruction information. (Step S5-4) In the control device 500b, the issuing unit 540b issues baggage reception information to the loading unit ID of the loading unit 2 assigned by the assigning unit 530b.

[0081] (Step S6-4) In the control device 500b, the issuing unit 540b acquires the storage start date and time information. The issuing unit 540b outputs the baggage reception information, the loading unit ID, and the storage start date and time information to the processing unit 560b. The processing unit 560b acquires the baggage reception information, the loading unit ID, and the storage start date and time information output by the issuing unit 540b. The processing unit 560b outputs the acquired baggage reception information to the communication unit 510b-2. The communication unit 510b-2 acquires the baggage reception information output by the processing unit 560b, and transmits the acquired baggage reception information to the baggage storage device 500a. (Step S7-4) In the baggage storage device 500a, the communication unit 510a receives the baggage reception information transmitted by the communication unit 510b-2. The processing unit 560a acquires the baggage reception information received by the communication unit 510a and outputs the acquired baggage reception information to the operation unit 515a. The operation unit 515a acquires the baggage reception information output by the processing unit 560a and displays the acquired baggage reception information. (Step S8-4) In the control device 500b, the allocation unit 530b outputs the mounting unit ID of the mounting unit 2 to be allocated to the processing unit 560b. The processing unit 560b acquires the mounting unit ID of the mounting unit 2 output by the allocation unit 530b. The processing unit 560b creates control information including the acquired mounting unit ID, and transmits the created control information from the communication unit 510b-2.

[0082] (Step S9-4) In the luggage storage device 500a, the communication unit 510a receives the control information transmitted by the communication unit 510b-2. The processing unit 560a acquires the control information received by the communication unit 510a. The processing unit 560a acquires the mounting unit ID of the mounting unit 2 to be assigned to the user U2 included in the acquired control information. The processing unit 560a outputs a transport command to the transport unit 535a, which is a command to transport the mounting unit 2 corresponding to the acquired mounting unit ID from the storage rack 3 to the loading / unloading opening 4, and transport the mounting unit 2 transported to the loading / unloading opening 4 to the storage rack 3. The transport unit 535a controls the moving device 5 based on the transport command output by the processing unit 560a to move the mounting unit 2 corresponding to the mounting unit ID from the storage rack 3 to the loading / unloading opening 4. Here, the user U2 moves the luggage to the mounting unit 2 moved to the loading / unloading opening 4. (Step S10-4) In baggage storage device 500a, processing unit 560a performs processing to request user U2 to pay the fee after outputting a transportation command to transportation unit 535a.

[0083] (Step S11-4) In the luggage storage device 500a, the operation unit 515a displays a screen for confirming the presence or absence of a luggage delivery request output by the processing unit 560a. The operation unit 515a determines whether or not an operation indicating the presence of a luggage delivery request has been performed on the displayed screen for confirming the presence or absence of a luggage delivery request. (Step S12-4) In the luggage storage device 500a, when the processing unit 560a acquires information indicating that there is a luggage delivery request output by the operation unit 515a in response to screen information output to the operation unit 515a for confirming whether or not there is a luggage delivery request, the processing unit 560a generates delivery form image information by capturing an image using the imaging unit 520a. (Step S13-4) In the luggage storage device 500a, if no operation indicating that there is a luggage delivery request is performed on the screen for confirming whether or not there is a luggage delivery request, or if the operation unit 515a causes the imaging unit 520a to capture an image, the transport unit 535a controls the moving device 5 to move the mounting unit 2 corresponding to the mounting unit ID from the loading / unloading entrance 4 to the storage rack 3. (Step S14-4) In the luggage storage device 500a, the processing unit 560a acquires delivery form image information from the imaging unit 520a after outputting a transport command to the transport unit 535a. The processing unit 560a creates notification information including the loading unit ID, information indicating that the transport command has been output to the transport unit 535a, and the acquired delivery form image information. (Step S15-4) In the luggage storage device 500a, the processing unit 560a outputs the created notification information to the communication unit 510a. The communication unit 510a acquires the notification information output by the processing unit 560a, and transmits the acquired notification information to the control device 500b.

[0084] (Step S16-4) In the control device 500b, the communication unit 510b-2 receives the notification information transmitted by the baggage storage device 500a. The acquisition unit 550b acquires the notification information received by the communication unit 510b-2, and acquires the loading unit ID and the delivery form image information included in the acquired notification information. The acquisition unit 550b outputs the acquired loading unit ID and the delivery form image information to the detection unit 555b. The detection unit 555b acquires the delivery form image information output by the acquisition unit 550b, and detects the delivery request ID from the delivery form image based on the acquired delivery form image information. The detection unit 555b outputs the acquired loading unit ID and the detected delivery request ID to the processing unit 560b. (Step S17-4) In the control device 500b, the processing unit 560b acquires the luggage reception information, the loading unit ID, and the storage start date and time information output by the issuing unit 540b. The processing unit 560b acquires the loading unit ID and the delivery request ID output by the detecting unit 555b. Based on the acquired loading unit ID, the processing unit 560b associates the loading unit ID, the luggage reception information and the storage start date and time information output by the issuing unit 540b, and the delivery request ID output by the detecting unit 555b. The processing unit 560b creates delivery luggage reception information addressed to the luggage transport management device 200, including the luggage reception information and the delivery request ID. (Step S18-4) In the control device 500b, the processing unit 160b outputs the created delivery package reception information to the communication unit 510b-1. The communication unit 510b-1 acquires the delivery package reception information output by the processing unit 560b, and transmits the acquired delivery package reception information to the package transport management device 200. (Step S19-4) In the luggage transport management device 200, the communication unit 210 receives the luggage delivery reception information transmitted by the control device 500b. The reception unit 270 receives the luggage delivery reception information received by the communication unit 210. (Step S20-4) In the luggage transport management device 200, the processing unit 260 acquires the delivery luggage reception information accepted by the acceptance unit 270, and acquires the luggage reception information and the delivery request ID included in the acquired delivery luggage reception information. The processing unit 260 stores the delivery luggage information in which the acquired luggage reception information and the delivery request ID are associated in the storage unit 290.

[0085] (Step S21-4) In the control device 500b, the processing unit 560b creates storage information that associates the loading unit ID, the luggage reception information, the storage start date and time information, and the delivery request ID. Note that the delivery request ID is associated when the user U2 performs an operation to request delivery of the luggage. (Step S22-4) In the control device 500b, the processing unit 560b stores the created storage information in the storage unit 590b. In the sequence chart shown in FIG. 18, steps S5-4 to S7-4 and steps S8-4 to S15-4 are not limited to being executed in this order and may be executed simultaneously, or steps S8-4 to S15-4 may be executed prior to steps S5-4 to S7-4.

[0086] In the luggage transport system 10a according to the second modification of the embodiment, the operation when the luggage PA deposited in the luggage storage system 100 is delivered to the delivery destination can be applied to Fig. 15. However, there are differences in the following points. In step S1-3 of Figure 15, the processing unit 360 creates delivery completion information addressed to the terminal device 400, which includes parcel receipt information, a delivery request ID, and parcel reception information issued by the parcel storage system 500, by the user U2 operating the operation unit 315. 15, in step S3-3, the terminal device 400 receives the delivery completion information sent by the terminal device 300, and acquires the parcel receipt information, delivery request ID, and parcel acceptance information issued by the parcel storage system 500, contained in the received delivery completion information. The terminal device 400 creates delivery completion information addressed to the control device 100b, including the acquired parcel receipt information, delivery request ID, and parcel acceptance information issued by the parcel storage system 500, and transmits the created delivery completion information. 15, processing unit 160b acquires the parcel receipt information, the delivery request ID, and the parcel acceptance information issued by parcel storage system 500, contained in the delivery completion information. Processing unit 160b identifies storage information contained in memory unit 190b that includes the acquired shipping and delivery request ID. Processing unit 160b stores the identified storage information in association with the parcel receipt information and the parcel acceptance information issued by parcel storage system 500. In step S5-3 of Figure 15, the processing unit 160b creates delivery completion information addressed to the luggage transport management device 200, which includes the luggage receipt information, the delivery request ID, and the luggage reception information issued by the luggage storage system 500, and outputs the created delivery completion information to the communication unit 110b-1.

[0087] 15, the processing unit 260 acquires the parcel receipt information and delivery request ID included in the acquired delivery completion information, and the parcel acceptance information issued by the parcel storage system 500. The processing unit 260 identifies the delivery parcel information including the acquired dispatch delivery request ID from the delivery parcel information included in the storage unit 290. The processing unit 260 stores the identified delivery parcel information in association with the parcel receipt information and the parcel acceptance information issued by the parcel storage system 500. The following process is added after the process of step S6-3 in FIG. 15. When user U1 receives a package PA for which he has requested delivery, he accesses package transport management device 200 by operating a terminal device (not shown) and inquires about package reception information issued by package storage system 500 that is associated with the combination of package reception information (issued by package storage system 100) and the delivery request ID. In response to the inquiry, user U1 acquires the package reception information issued by package storage system 500 and sent by package transport management device 200. User U2 uses the acquired package reception information to acquire package PA from package storage system 500. In the luggage transport system 10a according to the second modification of the above-described embodiment, luggage reception information issued by the luggage storage system 500 may be used as luggage receipt information.

[0088] According to the second modification of the embodiment, in the luggage transport system 10 according to the embodiment described above, when the luggage PA is delivered to the delivery destination, the acquisition unit acquires the second delivery request identification information and acquires other luggage reception information issued when the luggage PA is stored in the loading unit transported to the position where the luggage PA is deposited by another luggage storage system 500 installed at the delivery destination as luggage receipt information, and the processing unit 260 associates and stores the second delivery request identification information acquired by the acquisition unit based on the first delivery request identification information stored in the storage unit 290. By configuring in this way, the luggage receipt information and the delivery request identification information issued when the luggage is stored in the luggage storage system 100, and the luggage receipt information issued when the luggage is stored in the luggage storage system 500 at the delivery destination can be associated and stored, so that it is possible to use the luggage storage system at the delivery destination, and the effort required for depositing the luggage PA can be reduced, and the effort required for receiving the luggage PA can be reduced.

[0089] (Modification 3 of the embodiment) An example of the luggage storage system according to the third modified embodiment can be shown in FIGS. In the third modification of the embodiment, in the second modification of the embodiment described above, when the luggage transport management device 200 stores the luggage receipt information and the luggage acceptance information issued by the luggage storage system 500 in association with each other in the delivered luggage information, the luggage transport management device 200 notifies the user U1 of the luggage receipt information of the luggage PA and the luggage acceptance information issued by the luggage storage system 500. In other words, the luggage transport management device 200 notifies the user U1 that the luggage PA has arrived at the delivery destination. The control device 100b acquires the delivery slip image information generated by the luggage storage device 100a when the luggage PA is stored in the loading section transported to the luggage depositing position and payment is made. The control device 100b detects the delivery request ID and the information indicating the requester's contact information written on the delivery slip DF based on the acquired delivery slip image information. An example of the information indicating the requester's contact information is a telephone number. The control device 100b accepts the detected delivery request ID and the information indicating the requester's contact information. The control device 100b creates delivery luggage reception information addressed to the luggage transport management device 200, including the issued luggage reception information, the delivery request ID, and the information indicating the requester's contact information. The control device 100b transmits the created delivery luggage reception information to the luggage transport management device 200.

[0090] The luggage transport management device 200 receives the delivery luggage reception information transmitted by the control device 100b. The luggage transport management device 200 accepts the luggage reception information, the delivery request ID, and information indicating the contact information of the requester contained in the received delivery luggage reception information. The luggage transport management device 200 stores the delivery luggage information in which the accepted luggage reception information, the delivery request ID, and the information indicating the contact information of the requester are associated in the storage unit. The luggage transport management device 200 receives the delivery completion information transmitted by the control device 100b. The luggage transport management device 200 acquires the luggage receipt information, the delivery request ID, and the luggage acceptance information issued by the luggage storage system 500, contained in the received delivery completion information. The luggage transport management device 200 identifies the delivery luggage information including the acquired delivery request ID from the delivery luggage information stored in the storage unit. The luggage transport management device 200 stores the identified delivery luggage information in association with the luggage receipt information and the luggage acceptance information issued by the luggage storage system 500. The luggage transport management device 200 acquires information indicating the contact information of the requester included in the identified delivery luggage information. The luggage transport management device 200 notifies the requester of the luggage receipt information and the luggage reception information issued by the luggage storage system 500 based on the acquired information indicating the contact information of the requester.

[0091] The baggage storage device 100a, the control device 100b, the baggage transport management device 200, the baggage storage device 500a, and the control device 500b included in the baggage transport system 10a will be described below in order of differences from the second modified embodiment. The luggage transport management apparatus 200 differs from the luggage transport management apparatus 200 described in the first modified example of the above-mentioned embodiment in the following points. The reception unit 270 receives the delivery completion information received by the communication unit 210. The processing unit 260 acquires the delivery completion information received by the reception unit 270, and acquires the parcel receipt information, delivery request ID, and parcel receipt information issued by the parcel storage system 500 contained in the acquired delivery completion information. The processing unit 260 identifies the delivery parcel information stored in the storage unit 290 that includes the acquired delivery request ID. The processing unit 260 associates the identified delivery parcel information, parcel receipt information, and parcel receipt information issued by the parcel storage system 500, and stores them in the storage unit 290. The processing unit 260 acquires information indicating the contact information of the requester included in the identified delivery parcel information. Based on the acquired information indicating the contact information of the requester, the processing unit 260 notifies the requester of the parcel receipt information and the parcel acceptance information issued by the parcel storage system 500. For example, the processing unit 260 transmits the parcel receipt information to a terminal device (not shown) held by the user U1 based on subscriber identification information such as a telephone number of a communication service to which the user U1 subscribes, via a wireless communication network such as a mobile phone network. An example of a service to be transmitted based on subscriber identification information of a communication service to which the user U1 subscribes is a short message service (SMS).

[0092] (Operation of luggage storage system 100) The above-described first modification of the embodiment can be applied to an example of the operation of the luggage transport system according to the third modification of the embodiment, except for the following points. After the process of step S6-3, the processing unit 260 in the luggage transport management device 200 acquires information indicating the contact information of the requester included in the identified delivery luggage information. The processing unit 260 notifies the requester of the luggage receipt information and the luggage reception information issued by the luggage storage system 500 based on the acquired information indicating the contact information of the requester. In the third modification of the embodiment described above, the case where the requester's telephone number is used as an example of the information indicating the contact information of the requester has been described, but the present invention is not limited to this example. For example, the requester's email address may be used as the information indicating the contact information of the requester. According to the third modification of the embodiment, the luggage transport system 10a according to the second modification of the embodiment described above includes a notification unit that notifies the user of other luggage reception information. With this configuration, it is possible to notify the delivery requester that delivery to the luggage storage system 500 at the delivery destination has been completed. In other words, since the user can be notified that the luggage PA has been delivered to the delivery destination, there is no chance that the luggage PA has not been delivered when the user goes to pick up the luggage PA. This allows the user to receive the luggage PA without fail. Furthermore, since other luggage reception information can be notified to the delivery requester, the delivery requester can reduce the effort of inquiring about other luggage reception information from the luggage transport management device 200.

[0093] (Fourth Modification of the Embodiment) FIG. 19 is a diagram illustrating an example of a luggage transport system according to the fourth modification of the embodiment. A luggage transport system 10b according to a fourth modified embodiment is configured by providing a luggage storage system 100 at the delivery destination in the luggage transport system 10 according to the above-described embodiment. In the fourth modified embodiment, the luggage storage system 100 can be specified as the delivery destination of the luggage PA. The luggage storage system 100 includes a luggage storage device 100a and a control device 100b. User U1 operates a terminal device (not shown) to create package collection request information including location information for collecting package PA, and transmits the created package collection request information to terminal device 400 of delivery company DS. A delivery slip DF for delivering package PA to a specified delivery destination is affixed to package PA. The terminal device 400 receives the luggage collection request information transmitted by the terminal device of user U1. The terminal device 400 acquires the location information for collecting the luggage PA contained in the received luggage collection request information. The terminal device 400 creates a luggage collection request request addressed to the terminal device 300 of user U2, including the location information for collecting the luggage PA, and transmits the created luggage collection request request to the terminal device 300. The terminal device 300 receives the package collection request notified by the terminal device 400 of the delivery company DS, and acquires location information for collecting the package PA included in the received package collection request. The user U2 moves to the location for collecting the package PA based on the acquired location information for collecting the package PA. User U2 receives parcel PA at the collection location. User U2 operates terminal device 300 to create parcel delivery reception information addressed to terminal device 400 and including the delivery request ID included in the delivery form DF. Terminal device 300 transmits the created parcel delivery reception information to terminal device 400. Terminal device 400 receives the parcel delivery reception information transmitted by terminal device 300 and acquires the received delivery request ID. Terminal device 300 creates parcel delivery reception information addressed to parcel transport management device 200 and including the acquired delivery request ID, and transmits the created parcel delivery reception information to parcel transport management device 200.

[0094] The luggage transport management device 200 receives the luggage delivery reception information transmitted by the terminal device 300. The luggage transport management device 200 accepts the delivery request ID included in the received luggage delivery reception information. The luggage transport management device 200 stores the luggage delivery information including the accepted delivery request ID in the storage unit. A user U2 transports the package PA from the location where the package PA is to be collected to a delivery destination where a package storage system 100 is installed, the delivery destination being specified by a delivery slip DF affixed to the package PA, in a vehicle VE such as a truck. When an operation to deposit baggage PA in baggage storage device 100a is performed, control device 100b assigns one of the multiple loading sections to user U2. The control device 100b issues baggage reception information when the baggage PA is stored in the loading section that has been transported to the baggage deposit location. The baggage reception information includes secret information such as a reception number that must be entered into the operation section of the baggage storage device 100a when removing the baggage PA stored in the assigned loading section. The control device 100b outputs the issued baggage reception information to the baggage storage device 100a. The baggage storage device 100a displays the baggage reception information issued by the control device 100b. The baggage storage device 100a stores the baggage PA stored in the loading section assigned by the control device 100b. The luggage storage device 100a displays a screen for confirming whether or not there is a luggage delivery request. When an operation indicating that there is a luggage delivery request is performed on the screen for confirming whether or not there is a luggage delivery request, the luggage storage device 100a generates delivery form image information by capturing an image of the delivery form DF attached to the luggage PA stored in the loading section. The control device 100b acquires delivery slip image information generated by the luggage storage device 100a when the luggage PA is stored in the loading section transported to the luggage deposit location and payment is made. The control device 100b detects the delivery request ID written on the delivery slip DF based on the acquired delivery slip image information. The control device 100b accepts the detected delivery request ID. The control device 100b creates delivery luggage acceptance information addressed to the luggage transport management device 200, including the issued luggage acceptance information and the delivery request ID. The control device 100b transmits the created delivery luggage acceptance information to the luggage transport management device 200.

[0095] The luggage transport management device 200 receives the delivery luggage reception information transmitted by the control device 100b. The luggage transport management device 200 accepts the luggage reception information and the delivery request ID included in the received delivery luggage reception information. The luggage transport management device 200 associates the luggage reception information with the delivery luggage information including the accepted delivery request ID among the delivery luggage information stored in the storage unit and stores it. When the package PA is delivered to the delivery destination, the user U2 obtains package receipt information such as a receipt stamp and a receipt signature. By operating the terminal device 300, the user U2 causes the terminal device 300 to create delivery completion information including the package receipt information and the delivery request ID and addressed to the terminal device 400, and causes the terminal device 300 to transmit the created delivery completion information. The terminal device 400 receives the delivery completion information transmitted by the terminal device 300, and acquires the parcel receipt information and the delivery request ID contained in the received delivery completion information. The terminal device 400 creates delivery completion information addressed to the parcel transport management device 200, including the acquired parcel receipt information and the delivery request ID, and transmits the created delivery completion information. The luggage transport management device 200 receives the delivery completion information transmitted by the terminal device 400. The luggage transport management device 200 acquires the luggage receipt information and the delivery request ID included in the received delivery completion information. The luggage transport management device 200 identifies the delivery luggage information including the acquired delivery request ID from the delivery luggage information stored in the storage unit. The luggage transport management device 200 associates the identified delivery luggage information with the luggage receipt information and stores it.

[0096] (Operation of the luggage conveying system 10b) Fig. 20 is a flow diagram showing a first example of the operation of the luggage transport system according to the fourth modified example of the embodiment. With reference to Fig. 20, the operation when a user U1 requests collection of a luggage PA will be described. The user U1 operates a terminal device (not shown) to create package collection request information including location information for collecting the package PA, and transmits the created package collection request information to the terminal device 400 of the delivery company DS. (Step S1-5) The terminal device 400 receives the package collection request information transmitted by the terminal device of the user U1. (Step S2-5) The terminal device 400 acquires the location information for collecting the package PA included in the received package collection request information. The terminal device 400 of the delivery company DS creates a package collection request including the location information for collecting the package PA and addressed to the terminal device 300 of the user U2. (Step S3-5) The terminal device 400 transmits the created package collection request to the terminal device 300 . (Step S4-5) In the terminal device 300 , the communication unit 310 receives the package collection request transmitted by the terminal device 400 . (Step S5-5) In the terminal device 300, the processing unit 360 acquires location information for collecting the package PA included in the package collection request received by the communication unit 310. The processing unit 360 causes the display device of the operation unit 315 to display the acquired location information for collecting the package PA. User U2 acquires location information for collecting baggage PA. User U2 moves to the location where baggage storage system 100 is installed based on the acquired location information. User U2 receives the package PA at a collection location for the package PA.

[0097] (Step S6-5) In the terminal device 300, the processing unit 360 creates delivery package receipt information, which includes the delivery request ID included in the delivery slip DF, and which is addressed to the terminal device 400, by the user U2 operating the operation unit 315. (Step S7-5) In the terminal device 300, the processing unit 360 outputs the created parcel delivery reception information to the communication unit 310. The communication unit 310 acquires the parcel delivery reception information output by the processing unit 360, and transmits the acquired parcel delivery reception information to the terminal device 400. (Step S8-5) The terminal device 400 receives the parcel delivery receipt information transmitted by the terminal device 300, and acquires the delivery request ID included in the received parcel delivery receipt information. The terminal device 400 creates parcel delivery receipt information addressed to the parcel transport management device 200, including the acquired delivery request ID. (Step S9-5) The terminal device 400 transmits the created parcel delivery reception information to the parcel transport management device 200 . (Step S10-5) In the luggage transport management device 200, the communication unit 210 receives the luggage delivery reception information transmitted by the terminal device 400. The reception unit 270 receives the luggage delivery reception information received by the communication unit 210. (Step S11-5) In the package transport management device 200, the processing unit 260 acquires package delivery receipt information accepted by the acceptance unit 270, and acquires a delivery request ID included in the acquired package delivery receipt information. The processing unit 260 stores the acquired package delivery information including the delivery request ID in the storage unit 290.

[0098] Fig. 21 is a flow diagram showing a second example of the operation of the luggage transport system according to the fourth modified example of the embodiment. With reference to Fig. 21, the operation when the user U2 completes delivery of the luggage PA will be described. (Step S1-6) In the terminal device 300, the processing unit 360 creates delivery completion information addressed to the terminal device 400, including the parcel receipt information and the delivery request ID, in response to the user U2 operating the operation unit 315. (Step S2-6) In the terminal device 300, the processing unit 360 outputs the created delivery completion information to the communication unit 310. The communication unit 310 acquires the delivery completion information output by the processing unit 360, and transmits the acquired delivery completion information to the terminal device 400. (Step S3-6) The terminal device 400 receives the delivery completion information transmitted by the terminal device 300, and acquires the parcel receipt information and the delivery request ID contained in the received delivery completion information. The terminal device 400 creates delivery completion information addressed to the parcel transport management device 200, including the acquired parcel receipt information and the delivery request ID, and transmits the created delivery completion information. (Step S4-6) In the parcel transport management device 200, the communication unit 210 receives the delivery completion information transmitted by the terminal device 400. The processing unit 260 acquires the delivery completion information received by the communication unit 210. The processing unit 260 acquires the parcel receipt information and the delivery request ID included in the acquired delivery completion information. The processing unit 260 identifies the delivery parcel information included in the storage unit 290 that includes the acquired dispatch delivery request ID. The processing unit 260 associates the identified delivery parcel information with the parcel receipt information and stores it. When user U1 receives a package PA for which he / she has requested delivery, he / she accesses the package transport management device 200 by operating a terminal device (not shown) and inquires about package reception information associated with the delivery request ID. In response to the inquiry, user U1 acquires the package reception information sent by the package transport management device 200. User U1 uses the acquired package reception information to receive package PA from the package storage system 100. In the luggage transport system 10b according to the fourth modification of the above-described embodiment, the luggage reception information issued by the luggage storage system 100 may be used as luggage receipt information.

[0099] According to the luggage transport system 10b according to the fourth modified embodiment, the luggage transport system 10b includes a plurality of mounting units 2 capable of storing luggage PA, and uses a luggage storage system that assigns one of the mounting units 2 to a user and stores the luggage PA stored in the assigned mounting unit. The luggage transport system 10b includes a reception unit 270 that receives first delivery request identification information of a delivery request affixed to the luggage PA when the luggage PA is deposited, an acquisition unit as the reception unit 270 that acquires second delivery request identification information when the luggage PA is delivered to the delivery destination and acquires luggage reception information issued by the luggage storage system 100 installed at the delivery destination when the delivered luggage PA is stored in the mounting unit transported to the position where the luggage is deposited, as luggage receipt information, and a processing unit 260 that associates and stores the luggage receipt information acquired by the acquisition unit with the second delivery request identification information received by the reception unit in a storage unit 290 that stores luggage delivery information, which is information that associates the luggage receipt information with the luggage delivery request identification information. By configuring in this manner, in a luggage storage system in which a mounting section (placing section) capable of storing luggage PA can move between a position for storing luggage PA and a storage position, luggage reception information is issued when luggage is stored in the luggage storage system, and the luggage reception information can be associated with and stored in association with delivery request identification information, making it possible to use the luggage storage system as the delivery destination and reducing the hassle of receiving the luggage. Furthermore, the luggage transport system 10b can acquire first delivery request identification information when a user deposits a luggage PA to be delivered, and store delivery luggage information including the acquired first delivery request identification information. Furthermore, the luggage transport system 10b can acquire luggage reception information and second delivery request identification information when the deposited luggage PA is deposited from the delivery source to the luggage storage system 100 at the delivery destination, and store the acquired luggage reception information and second delivery request identification information in association with the delivery luggage information. Therefore, when the luggage reception information, the first delivery request identification information, the second delivery request identification information, and the luggage receipt information are stored in association with each other, the luggage transport system 10b can identify the luggage PA to which the delivery slip DF including the second delivery request identification information is affixed based on the luggage reception information. Therefore, the effort required to receive the luggage PA can be reduced. Furthermore, the parcel transport system 10b can determine, based on whether the parcel reception information, the first delivery request identification information, the second delivery request information, and the parcel receipt information are stored in association with each other, that if they are not stored, the parcel PA has not been delivered to the delivery destination, and if they are stored, that the parcel PA has been delivered to the delivery destination.

[0100] (Fifth Modification of the Embodiment) An example of the luggage storage system according to the fifth embodiment can be shown in FIGS. 19 to 21. FIG. In the fifth modification of the fourth modification of the embodiment, the luggage transport management device 200 notifies the user U1 of the luggage receipt information and luggage reception information of the luggage PA when the luggage receipt information and luggage reception information are stored in association with the delivered luggage information. In other words, the luggage transport management device 200 notifies the user U1 that the luggage PA has arrived at the delivery destination. User U2 receives package PA at the collection location. User U2 operates terminal device 300 to create package delivery receipt information addressed to terminal device 400, including the delivery request ID included in delivery slip DF and information indicating the requester's contact information. Terminal device 300 transmits the created package delivery receipt information to terminal device 400. Terminal device 400 receives the package delivery receipt information transmitted by terminal device 300, and acquires the received delivery request ID. Terminal device 300 creates package delivery receipt information addressed to package transport management device 200, including the acquired delivery request ID, and transmits the created package delivery receipt information to package transport management device 200.

[0101] The luggage transport management device 200 receives the delivery luggage reception information transmitted by the terminal device 300. The luggage transport management device 200 accepts the delivery request ID and the information indicating the contact information of the requester included in the received delivery luggage reception information. The luggage transport management device 200 stores the delivery luggage information including the accepted delivery request ID and the information indicating the contact information of the requester in the storage unit. The luggage transport management device 200 receives the delivery completion information transmitted by the terminal device 400. The luggage transport management device 200 acquires the luggage receipt information and the delivery request ID included in the received delivery completion information. The luggage transport management device 200 identifies the delivery luggage information including the acquired delivery request ID from the delivery luggage information stored in the storage unit. The luggage transport management device 200 associates the identified delivery luggage information with the luggage receipt information and stores it. The luggage transport management device 200 acquires information indicating the contact information of the requester included in the identified delivery luggage information. The luggage transport management device 200 notifies the requester of luggage receipt information and luggage acceptance information based on the acquired information indicating the contact information of the requester.

[0102] The baggage storage device 100a, the control device 100b, and the baggage transport management device 200 included in the baggage transport system 10b will be described below in order of differences from the fourth modified embodiment. (Luggage transport management device 200) The reception unit 270 receives the parcel delivery reception information received by the communication unit 210. The processing unit 260 acquires the parcel delivery reception information received by the reception unit 270, and acquires the delivery request ID and the information indicating the contact information of the requester included in the acquired parcel delivery reception information. The processing unit 260 stores the parcel delivery information in which the acquired parcel reception information, the delivery request ID, and the information indicating the contact information of the requester are associated with each other in the storage unit 290. The reception unit 270 receives the delivery completion information received by the communication unit 210. The processing unit 260 acquires the delivery completion information received by the reception unit 270, and acquires the parcel receipt information and the delivery request ID included in the acquired delivery completion information. The processing unit 260 identifies the delivery parcel information stored in the storage unit 290 that includes the acquired delivery request ID. The processing unit 260 associates the identified delivery parcel information with the parcel receipt information and stores them in the storage unit 290. The processing unit 260 acquires information indicating the contact information of the requester included in the identified delivery package information. The processing unit 260 notifies the requester of package receipt information based on the acquired information indicating the contact information of the requester. For example, the processing unit 260 transmits package receipt information to a terminal device (not shown) held by the user U1 based on subscriber identification information such as a telephone number of a communication service to which the user U1 subscribes, via a wireless communication network such as a mobile phone network. An example of a service to be transmitted based on subscriber identification information of a communication service to which the user U1 subscribes is a short message service (SMS).

[0103] (Operation of the luggage conveying system 10b) 20 and 21 can be applied to an example of the operation of the luggage conveying system according to the fifth modified embodiment, except for the following points. In step S6-5 of Figure 20, the processing unit 360 creates delivery parcel reception information addressed to the terminal device 400, which includes the delivery request ID contained in the delivery form DF and information indicating the requester's contact information, by the user U2 operating the operation unit 315. 20, the terminal device 400 receives the parcel delivery receipt information transmitted by the terminal device 300, and acquires the delivery request ID and the information indicating the contact information of the requester contained in the received parcel delivery receipt information. The terminal device 400 creates parcel delivery receipt information addressed to the parcel transport management device 200, including the acquired delivery request ID and the information indicating the contact information of the requester. 20, the processing unit 260 acquires the delivery package reception information accepted by the reception unit 270, and acquires the delivery request ID and the information indicating the contact information of the requester included in the acquired delivery package reception information. The processing unit 260 stores the delivery package information including the acquired delivery request ID and the information indicating the contact information of the requester in the storage unit 290. The following process is added after the process of step S4-6 in Fig. 21. In the package transport management device 200, the processing unit 260 acquires information indicating the contact information of the requester included in the identified delivery package information. The processing unit 260 notifies the requester of package receipt information and package acceptance information based on the acquired information indicating the contact information of the requester. In the above-mentioned modified embodiment 5, the case where the requester's telephone number is used as an example of the information indicating the requester's contact information is described, but this is not limited to this example. For example, an email address may be used as the information indicating the requester's contact information. According to the modified embodiment 5, the parcel transport system 10b according to the above-mentioned modified embodiment 4 is provided with a notification unit as the processing unit 260 that notifies the user of the parcel reception information. By configuring in this way, it is possible to notify the delivery requester that the parcel PA has been delivered to the delivery destination. In other words, since the user can be notified that the parcel PA has been delivered to the delivery destination, there is no possibility that the parcel PA has not arrived at the delivery destination when the user goes to pick up the parcel PA. This allows the user to receive the parcel PA without fail. In addition, since the parcel reception information can be notified to the delivery requester, the delivery requester can reduce the effort of inquiring about the parcel reception information from the parcel transport management device 200.

[0104] Although the embodiments have been described above, these embodiments are presented as examples and are not intended to limit the scope of the invention. These embodiments can be implemented in various other forms, and various omissions, substitutions, modifications, and combinations can be made without departing from the spirit of the invention. These embodiments are included in the scope and spirit of the invention, and are also included in the scope of the invention and its equivalents described in the claims. The baggage storage device 100a, the control device 100b, the baggage transport management device 200, the baggage storage device 500a, and the control device 500b described above may be realized by a computer. In this case, a program for realizing the functions of each functional block is recorded on a computer-readable recording medium. The program recorded on the recording medium may be read into a computer system and executed by a CPU to realize the functions. The "computer system" referred to here includes hardware such as an OS (Operating System) and peripheral devices. In addition, "computer-readable recording media" refers to portable media such as flexible disks, optical magnetic disks, ROMs, CD-ROMs, etc. In addition, "computer-readable recording media" includes storage devices such as hard disks built into computer systems.

[0105] Furthermore, the term "computer-readable recording medium" may include a medium that dynamically stores a program for a short period of time, such as a communication line for transmitting a program via a network such as the Internet or a communication line such as a telephone line. Furthermore, the "computer-readable recording medium" may also include a storage medium that holds a program for a certain period of time, such as a volatile memory inside a computer system that is a server or a client. The program may be for implementing part of the functions described above. The program may be capable of implementing the functions described above in combination with a program already recorded in the computer system. The program may be implemented using a programmable logic device. An example of a programmable logic device is an FPGA (Field Programmable Gate Array).

[0106] The above-mentioned baggage storage device 100a, control device 100b, baggage transport management device 200, baggage storage device 500a, and control device 500b each have a computer therein. The processes of the above-mentioned baggage storage device 100a and control device 100b are stored in a computer-readable recording medium in the form of a program, and the above-mentioned processes are performed by the computer reading and executing the program. Here, computer-readable recording media refers to magnetic disks, magneto-optical disks, CD-ROMs, DVD-ROMs, semiconductor memories, etc. In addition, this computer program may be distributed to a computer via a communication line, and the computer that receives this distribution may execute the program. The program may be for realizing part of the functions described above. Furthermore, the above-mentioned functions may be realized in combination with a program already recorded in the computer system, that is, a so-called differential file (differential program). [Explanation of symbols]

[0107] 1, 1A...door device, 2...mounting section, 2a...opening, 2A...large mounting section, 2B...small mounting section, 3...storage rack, 4...loading / unloading opening, 4A...removal section, 5...moving device, 10, 10a, 10b...luggage transport system, 11...outer shell, 12...operation panel, 21, 21A, 21B...inner door, 21a...outer surface, 22...engaging protrusion (first engaging member, first protrusion), 40... Outer door, 41, 41A, 41B...engagement recess (second engagement member), 41b...lower piece (second protrusion), 51...transport lift, 100, 500...luggage storage system, 100a, 500a...luggage storage device, 100b, 500b...control device, 110a, 110b-1, 110b-2, 510a, 510b-1, 510b-2...communication unit, 515a...operation unit, 120a, 520a...imaging unit, 130b, 530b...allocation unit, 135a, 535a...transport unit, 140b, 540b...issuing unit, 150b, 550b...acquiring unit, 155b, 555b...detecting unit, 160a, 160b, 560a, 560b...processing unit, 170b, 570b...receiving unit, 180b, 580b...extracting unit, 190b, 590b...storage unit , 200... luggage transport management device, 210... communication unit, 260... processing unit, 270... reception unit, 290... storage unit, 300, 400... terminal device, 310... communication unit, 315... operation unit, 360... processing unit, E... sliding direction, F... forward / backward direction, PA... luggage, Q1... closed position, Q2... open position, T... movement passage, X1... left / right direction, X2... front / back direction, X3... up / down direction

Claims

1. A luggage transport system using a luggage storage system that includes a plurality of loading sections capable of storing luggage, assigns one of the loading sections to a user, and stores the luggage stored in the assigned loading section, an allocation unit that allocates an available mounting unit among the plurality of mounting units to the user; a transport unit that moves the loading unit allocated to the user by the allocation unit to a position where the baggage is to be deposited; an acquisition unit that acquires baggage reception information issued by the baggage storage system when the baggage is stored in the loading unit that has been transported to a baggage deposit location; a reception unit that receives first delivery request identification information associated with the package accommodated in the loading unit; a processing unit that stores in a storage unit delivery parcel information that associates the parcel reception information acquired by the acquisition unit with the first delivery request identification information accepted by the acceptance unit; Equipped with The terminal device of the package deliverer acquires a package retrieval request from the delivery company, and acquires location information of the package storage system, a password for retrieving the package, and the first delivery request identification information, which are included in the acquired package retrieval request. The transport unit transports a mounting unit corresponding to mounting unit identification information associated with the secret code information to a position for removing luggage, The package delivered to the location where the package is picked up is delivered to a delivery destination, The terminal device creates a delivery completion notification including the parcel receipt information and the first delivery request identification information, The acquisition unit acquires, when the package is delivered to the delivery destination, first delivery request identification information and package receipt information associated with the package delivered to the delivery destination, and A parcel transport system in which the processing unit identifies delivery parcel information including the first delivery request identification information acquired by the acquisition unit from the delivery parcel information stored in the memory unit, and associates the identified delivery parcel information with the parcel receipt information and stores it.

2. A notification unit that notifies the user of the package receipt information of the package. The luggage transport system of claim 1 .

3. The luggage transport system of claim 1, wherein the acquisition unit acquires the first delivery request identification information when the luggage is delivered to the delivery destination, and acquires other luggage reception information issued when the luggage is stored in a loading unit transported to a position where another luggage storage system installed at the delivery destination stores the luggage as the luggage receipt information.

4. A notification unit that notifies the user of other baggage reception information. The luggage transport system of claim 3 .

5. A luggage transport system using a luggage storage system that includes a plurality of loading sections capable of storing luggage, assigns one of the loading sections to a user, and stores the luggage stored in the assigned loading section, an allocation unit that allocates an available mounting unit among the plurality of mounting units to the user; a transport unit that moves the loading unit allocated to the user by the allocation unit to a position where the baggage is to be deposited; a reception unit that receives first delivery request identification information of a delivery request that is affixed to the package when the package is deposited; an acquisition unit that acquires baggage reception information issued by the baggage storage system when the baggage is stored in the loading unit that has been transported to a baggage deposit position, and when the baggage is delivered to a delivery destination, acquires first delivery request identification information associated with the baggage delivered to the delivery destination, and acquires, as baggage receipt information, baggage reception information issued by the baggage storage system installed at the delivery destination when the delivered baggage is stored in the loading unit that has been transported to a baggage deposit position; a processing unit that stores the parcel reception information acquired by the acquisition unit and the first delivery request identification information accepted by the acceptance unit in a storage unit that stores parcel delivery information, which is information that associates the parcel reception information with parcel delivery request identification information; and A notification unit that notifies other users of the package receipt information; Equipped with A parcel transport system in which the processing unit identifies delivery parcel information including the first delivery request identification information acquired by the acquisition unit from the parcel delivery information stored in the memory unit, and associates the identified delivery parcel information with the parcel receipt information and stores it.

6. The notification unit notifies the user of the baggage reception information.

6. The luggage transport system according to claim 5.

7. A luggage transport method that is executed by a luggage transport system using a luggage storage system that includes a plurality of loading sections capable of storing luggage, assigns one of the loading sections to a user, and stores the luggage stored in the assigned loading section, allocating an available mounting section among the plurality of mounting sections to the user; a step of moving the loading unit assigned to the user in the assigning step to a position where the user can deposit their luggage; acquiring baggage reception information issued by the baggage storage system when the baggage is stored in the loading section that has been transported to the baggage deposit location; receiving first delivery request identification information associated with the package accommodated in the loading section; storing in a storage unit delivery parcel information that associates the parcel reception information with the received first delivery request identification information; When the package is delivered to the delivery destination, acquiring first delivery request identification information and package receipt information associated with the package delivered to the delivery destination; Identifying parcel delivery information including the first delivery request identification information from the parcel delivery information stored in the storage unit, and storing the parcel delivery information in association with the parcel receipt information. having A luggage transport method in which a terminal device of the luggage deliverer acquires a luggage retrieval request request from a delivery company, acquires location information of the luggage storage system contained in the acquired luggage retrieval request request request, a secret code for retrieving the luggage, and the first delivery request identification information, a mounting unit corresponding to the mounting unit identification information associated with the secret code is transported to a position for retrieving the luggage, the luggage transported to the position for retrieving the luggage is delivered to a delivery destination, and the terminal device creates a delivery completion notification including luggage receipt information and the first delivery request identification information.

8. A luggage transport method that is executed by a luggage transport system using a luggage storage system that includes a plurality of loading sections capable of storing luggage, assigns one of the loading sections to a user, and stores the luggage stored in the assigned loading section, allocating an available mounting section among the plurality of mounting sections to the user; a step of moving the loading unit assigned to the user in the assigning step to a location where the user deposits baggage; receiving first delivery request identification information of a delivery request affixed to the package when the package is checked in; a step of acquiring baggage reception information issued by the baggage storage system when the baggage is stored in the loading unit transported to a baggage deposit position, and acquiring, when the baggage is delivered to a delivery destination, first delivery request identification information associated with the baggage delivered to the delivery destination, and acquiring, as baggage receipt information, baggage reception information issued by the baggage storage system installed at the delivery destination when the baggage delivered to the loading unit transported to a baggage deposit position is stored; storing the parcel receipt information and the first delivery request identification information in association with each other in a storage unit that stores parcel delivery information, which is information in which the parcel receipt information and the parcel delivery request identification information are associated with each other; having In the storing step, the delivery parcel information including the first delivery request identification information acquired in the acquiring step is identified from the parcel delivery information stored in the storage unit, and the parcel receipt information is associated with the identified delivery parcel information and stored; The package receiving information is notified to other users.

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