Service device, management system, and service system including the same

Abstract

To provide a service apparatus which is easily set.SOLUTION: A service apparatus 12 is configured to communicate with a management system 11, and includes: a processing module 121; and a storage module 122 electrically connected to the processing module 121 and storing a hotspot datum D22 and a connection address data D23 corresponding to the management system 11. The processing module 121 is configured to connect to a network based on the hotspot datum D22, communicate with the management system 11 via the network based on the connection address datum D23, receive an operation setting datum D12 from the management system 11, and operate based on the received operation setting datum D12.SELECTED DRAWING: Figure 2

Description

[Technical field]

[0001] The present invention relates to a service device, and more particularly to a service device that obtains operation setting data via a network and operates based on the operation setting data. The present invention further relates to a management system that provides appropriate operation setting data to the service device, and a service system including the service device and the management system. [Background technology]

[0002] In recent years, with the development and spread of technologies such as the Internet of Things (IoT) and natural language processing (NLP), an increasing number of accommodation providers are installing service devices in guest rooms. These service devices are equipped with functions such as controlling electronic devices and acting as AI assistants, in order to improve guest satisfaction. [Prior art documents] [Patent documents]

[0003] [Patent Document 1] China Patent Application Publication No. 114208117 Summary of the Invention [Problem to be solved by the invention]

[0004] However, since the needs of each accommodation provider are different, the functions required for the service devices installed in the accommodation facilities of each accommodation provider are also different. Therefore, configuring the service devices more efficiently based on the needs of the accommodation provider is a problem that providers of service devices to accommodation providers try to solve. [Means for solving the problem]

[0005] It is an object of the present invention to provide a service device that can be configured more efficiently.

[0006] The service device communicates with the management system and includes a processing module and a storage module electrically connected to the processing module. The processing module stores hotspot data and connection address data corresponding to the management system. The processing module is configured to connect to a network based on the hotspot data, communicate with the management system via the network based on the connection address data, receive operation setting data from the management system, and operate based on the received operation setting data.

[0007] Another object of the present invention is to provide a management system that enables service devices to be configured more efficiently.

[0008] The management system communicates with the service device and includes a processing unit and a storage unit electrically connected to the processing unit. The storage unit stores a plurality of device lists and a plurality of operational setting data respectively corresponding to the plurality of device lists. The processing unit is configured to select a device list associated with the service device from the plurality of device lists and transmit operational setting data corresponding to the device list associated with the service device in the plurality of operational setting data to the service device, thereby causing the service device to operate based on the received operational setting data.

[0009] It is yet another object of the present invention to provide a service system that can be set up more efficiently.

[0010] The service system includes a service device and a management system in communication with the service device.

[0011] The service device stores hotspot data and connection address data, and the management system stores a plurality of device lists and a plurality of operation setting data respectively corresponding to the plurality of device lists.

[0012] The service device is configured to connect to the network based on the hotspot data and to communicate to the management system over the network based on the connection address data.

[0013] The management system is configured to select a device list associated with the service device from the plurality of device lists, and transmit operational configuration data corresponding to the device list associated with the service device in the plurality of operational configuration data to the service device.

[0014] The service device is further configured to, upon receiving the operational setting data corresponding to the device list from the management system, operate based on the operational setting data. Effect of the Invention

[0015] The service device can connect to the network based on the hotspot data stored in the service device, communicate with the management system via the network, obtain appropriate operation setting data from the management system, and operate based on the operation setting data. Therefore, the setting of the service device is easy, and even if there are a large number of service devices to be set, there is no need to spend time and effort on the setting, and the problems of the conventional technology can be solved.

[0016] Other features and advantages of the present invention will become apparent in the following detailed description of the embodiments which proceeds with reference to the accompanying drawings. [Brief description of the drawings]

[0017] [Figure 1] 1 is a block diagram illustrating an exemplary embodiment of a service system according to the present invention; [Diagram 2] FIG. 2 is a block diagram illustrating a management system and a service device included in the embodiment. [Diagram 3] 4 is a flowchart illustrating an example of the operation of the embodiment. DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENTS

[0018] Before describing the present invention in more detail, in this specification the terms "couple" or "connect" mean a direct connection between two or more electrical devices / apparatus / facilities by a conductive material (e.g., wires) or an indirect connection between two electrical devices / apparatus / facilities by one or more other devices / apparatus / facilities or wireless communication.

[0019] In this specification, the terms "module" and "unit" refer to computer hardware. For example, a "storage module" and a "storage unit" refer to computer hardware or a combination thereof that can store data.

[0020] 1, one embodiment of a service system 1 according to the present invention includes a management system 11 and a plurality of service devices 12. The management system 11 is electrically connected to the service devices 12 via a network, so that each service device 12 can communicate with the management system 11 via the network.

[0021] In this embodiment, each service device 12 belongs to one of a plurality of device groups 120 defined in advance. The device groups 120 correspond to a plurality of accommodation facilities 50 (e.g., inns) managed by the same or different accommodation providers, respectively. Each device group 120 includes one or more service devices 12. More specifically, one or more service devices 12 included in the device group 120 are arranged in one or more guest rooms of the corresponding accommodation facilities 50, respectively, and configured to be operated by a user (e.g., a guest) in the guest room. Furthermore, the management system 11 is managed by a service provider 60, and the service devices 12 are distributed and arranged in the accommodation facilities 50 managed by the accommodation provider, for example, by the service provider 60 based on the needs of the accommodation provider. Moreover, each of the service devices 12, when arranged in the corresponding accommodation facility 50, is electrically connected to the management system 11 via a network to communicate.

[0022] Further referring to Fig. 2, a case will be described in which one of the service devices 12 is installed in one of the accommodation facilities 50. Hereinafter, for convenience of explanation, one of the unset service devices 12 will be referred to as a setting service device 12', one of the accommodation facilities 50 in which the setting service device 12' is installed will be referred to as a designated accommodation facility 50', and a guest room in the designated accommodation facility 50' in which the setting service device 12' is installed will be referred to as a designated guest room. Hereinafter, the service system 1 will be described by explaining the cooperation between the management system 11 and the setting service device 12'.

[0023] In this embodiment, the management system 11 is realized as a server device. The management system 11 includes a processing unit 111 and a storage unit 112 electrically connected to the processing unit 111. In this embodiment, the processing unit 111 is a central processing unit having data calculation and processing functions, but in other embodiments, the processing unit 111 may be realized as a combination of multiple central processing units, and is not limited to this embodiment. In this embodiment, the storage unit 112 is a data storage device (e.g., a hard disk) that stores digital data, but in other embodiments, the storage unit 112 may be realized as a combination of different types of computer-readable storage media or multiple computer-readable storage media, and is not limited to this embodiment. It should be noted that in other embodiments, the management system 11 may be realized as multiple server devices electrically connected to each other, and is not limited to this embodiment.

[0024] The storage unit 112 of the management system 11 stores a plurality of device lists D11 and a plurality of operation setting data D12.

[0025] The multiple device lists D11 correspond to multiple accommodation facilities 50 in which the service devices 12 are installed or will be installed. Each device list D11 includes at least one device data. Each device data corresponds to one of the service devices 12. Each device data includes unique device identification data and installation location data corresponding to the device identification data. In this embodiment, each device identification data is a media access control address (MAC address) of the corresponding service device 12, but is not limited thereto. Also, in this embodiment, each installation location data is a guest room number, indicating in which guest room of the corresponding accommodation facility 50 the corresponding service device 12 is installed. Therefore, taking the device list D11 corresponding to a specified accommodation facility 50' as an example, the device list D11 indicates the service devices 12 installed in the specified accommodation facility 50', and also indicates the guest rooms in which each of the service devices 12 installed in the specified accommodation facility 50' is installed. In addition, in implementation, the processing unit 111 periodically updates the device list D11, and each device data in each device list D11 may further include information such as the software version, firmware version, connection status, etc. of the corresponding service device 12, but is not limited to these.

[0026] The plurality of pieces of operation setting data D12 correspond to the plurality of device lists D11, respectively. In this embodiment, each piece of operation setting data D12 includes a designated address list, a function state list, and a controlled device list.

[0027] The designated address list includes a plurality of designated addresses respectively corresponding to a plurality of external servers (not shown). Each designated address is an IP address, and the external server to which each designated address corresponds is, for example, a server providing a public website (e.g., a search engine site) that is freely accessible to everyone. More specifically, the designated address list is used so that the service device 12 tests the network connection function of the service device 12 by communicating with the external server via the network based on the designated address list.

[0028] The function state list includes a number of function state parameters, each corresponding to a number of service function procedures executable by a corresponding service device 12. The function state parameter uses a first value and a second value to indicate whether the corresponding service function procedure is enabled or disabled.

[0029] The control device list includes a plurality of device data. Each device data corresponds to an electronic device that can be controlled by a corresponding service device 12. The electronic device is, for example, a smart home appliance such as an air conditioner, a television, or a lighting device installed in a guest room. More specifically, each device data includes, for example, a model number, identification data, and a control instruction set having a plurality of control instructions. The control instructions in the control instruction set are used to control the operation of the electronic device to which the device data corresponds. Thus, the control device list is used by the service device 12 to control a plurality of electrical devices via a network based on the control device list.

[0030] The function status list and the control device list of the operational setting data D12 may be preset based on the needs of the accommodation facility 50. Therefore, the function status list and the control device list included in one operational setting data D12 may be different from the function status list and the control device list included in another operational setting data D12. On the other hand, in this embodiment, the designated address list included in each operational setting data D12 is the same.

[0031] The service device 12' to be set includes a processing module 121, a storage module 122 electrically connected to the processing module 121, a communication module 123 electrically connected to the processing module 121, an output module 124 electrically connected to the processing module 121, and an input module 125 electrically connected to the processing module 121. More specifically, the processing module 121 is a central processing unit, the storage module 122 is a data storage device, the communication module 123 is a wireless network interface controller (WNIC) compatible with Wi-Fi, the input module 124 is, for example, a touch panel, a combination of push buttons, and a microphone electrically connected to the processing module 121, and the output module 125 is, for example, a display and a speaker electrically connected to the processing module 121.

[0032] In this embodiment, before the service device 12' to be set up is installed in the specified guest room of the specified accommodation facility 50', its memory module 122 has already stored therein device identification data D21, hotspot data D22, connection address data D23 corresponding to the management system 11, and service function procedure D24 executable by the processing module 121.

[0033] The device identification data D21 corresponds to the service device 12 and has uniqueness. More specifically, in this embodiment, the device identification data D21 is the MAC address of the service device 12, but is not limited thereto.

[0034] The hotspot data D22 includes, for example, a service set identifier (SSID) corresponding to a Wi-Fi hotspot and a connection password corresponding to the SSID. For the SSID stored in the service device 12' to be set, the Wi-Fi hotspot corresponding to the SSID is a Wi-Fi network installed in the specified accommodation facility 50' and available to guests. The hotspot data D22 is used by the processing module 121 to connect to the Wi-Fi network provided by the Wi-Fi hotspot via the communication module 123 based on the hotspot data D22 and connect to a network via the Wi-Fi network.

[0035] The connection address data D23 is, for example, a Uniform Resource Locator (URL) corresponding to the management system 11, and is used to communicate with the management system 11 based on the connection address data D23 when the processing unit 121 is connected to the network.

[0036] The plurality of service function procedures D24 respectively correspond to a plurality of function state parameters in the function state list of the corresponding operation setting data D12 stored in the management system 11. It should be noted that the service function procedures include, but are not limited to, for example, an online music streaming procedure for downloading music and playing it through the output module 125, a tourist attraction recommendation procedure for providing tourist attraction information to a user through the output module 125, an alarm setting procedure for a user to set an alarm through the input module 124, a weather information inquiry procedure for providing a weather forecast to a user through the output module 125, a room service procedure for a user to request room service from a staff through the input module 124, an online complaint procedure for a user to make a complaint through the input module 124, etc.

[0037] 2 and 3, the operation of the service system 1 of this embodiment will be described below using the management system 11 and the setting service device 12'.

[0038] In step S1, when the processing module 121 of the service device 12' to be set is turned on, the processing module 121 automatically connects to the Wi-Fi network of the designated accommodation facility 50' through the communication module 123 based on the hotspot data D22 stored in the storage module 122, and connects to the network through the Wi-Fi network. Note that in this step, turning on the power of the service device 12' to be set refers to, for example, turning on the power of the service device 12' to be set for the first time after the service device 12' to be set is installed in the designated accommodation facility 50', but is not limited thereto. After the processing module 121 connects to the network through the Wi-Fi network, the process proceeds to step S2.

[0039] In step S2, the processing module 121 establishes communication between the processing module 121 and the processing unit 111 of the management system 11 via the communication module 123 based on the connection address data D23 stored in the storage module 122. After the communication between the processing module 121 and the management system 11 is established, the process proceeds to step S3. In step S3, the processing module 121 generates a setting data request including the device identification data D21, and transmits the setting data request to the management system 11. Then, the process proceeds to step S4.

[0040] In step S4, when the processing unit 111 of the management system 11 receives a setting data request from the service device 12' to be set, the processing unit 111 selects a device list D11 including the device identification data D21 from the multiple device lists D11 (hereinafter referred to as a corresponding device list D11' (shown in FIG. 2 as an example)) based on the device identification data D21 included in the setting data request, and transmits operation setting data D12 corresponding to the corresponding device list D11' in the multiple operation setting data D12 (hereinafter referred to as a target operation setting data D12' (shown in FIG. 2 as an example)) to the service device 12' to be set via the network. After the processing unit 111 transmits the target operation setting data D12' to the service device 12' to be set, the process proceeds to step S5.

[0041] In step S5, when the processing module 121 of the setting service device 12' receives the target operation setting data D12', it stores the target operation setting data D12' in the storage module 122 and operates based on the target operation setting data D12'.

[0042] More specifically, in this embodiment, the processing module 121 performs a network connection test procedure based on the designated address list of the target operational setting data D12', and performs a function setting procedure based on the function status list of the target operational setting data D12'.

[0043] More specifically, in the network connection test procedure, the processing module 121 periodically (e.g., every hour) and automatically selects one designated address from a plurality of designated addresses based on the designated address list of the target operation setting data D12', transmits a connection test request to an external server corresponding to the one designated address based on the one designated address, and upon receiving a connection test reply corresponding to the connection test request from the external server corresponding to the one designated address, generates a connection test result based on the received connection test reply and stores the connection test result in the storage module 122. Optionally, the connection test result may be transmitted to the management system 11 and stored in the storage unit 112 of the management system 11. In this embodiment, the one designated address is randomly selected from a plurality of designated addresses by the processing module 121. The connection test request is an echo request packet conforming to the Internet Control Message Protocol (ICMP), the connection test reply is an echo reply packet corresponding to the echo request packet, and the connection test result may include, for example, but is not limited to, a packet loss rate and a round trip time of a packet. Therefore, the connection test results generated by the processing module 121 are used to evaluate the network connection capabilities of the configured service device 12'.

[0044] In the function setting procedure, the processing module 121 sets the service function procedure D24 corresponding to the function state parameter in the storage module 122 to one of an effective state in which the service function procedure D24 is executed and an ineffective state in which the service function procedure D24 is not executed based on each of the function state parameters in the function state list of the target operation setting data D12'. For example, when the processing module 121 sets the room service procedure in the service function procedure D24 to an effective state based on the function state list of the target operation setting data D12', when the processing module 121 receives a room service command corresponding to the room service procedure generated by the input module 124 in response to the user's operation, the processing module 121 executes the room service procedure according to the room service command. On the other hand, when the processing module 121 sets the room service procedure in the service function procedure D24 to an ineffective state based on the function state list of the target operation setting data D12', in one embodiment, the input module 124 does not generate a room service command in response to the user's operation, so the processing module 121 does not execute the room service procedure. Alternatively, in other embodiments, the processing module 121 does not execute a room service procedure when it receives a room service command.

[0045] Furthermore, when the control device list of the target operation setting data D12' is stored in the storage module 122, the processing module 121 receives a device operation command that indicates one device data (hereinafter referred to as designated device data) corresponding to the user's operation in the multiple device data in the control device list of the target operation setting data D12', which is generated by the input module 124 in response to the user's operation, and that matches one of the multiple control commands in the control command set of the designated device data, and the processing module 121 controls the operation of the electronic device corresponding to the designated device data in the designated guest room through the Wi-Fi network via the communication module 123, using the control command that matches the device operation command in the multiple control commands. For example, when the designated device data indicated by the device operation command corresponds to an air conditioner in the designated guest room, and the device operation command matches a temperature reduction command in the control command set, when the processing module 121 receives the device operation command, it selects a temperature reduction command based on the device operation command, and uses the temperature reduction command to control the operation of the corresponding air conditioner (for example, to reduce the temperature of the air conditioner by one degree), but is not limited thereto.

[0046] The processing module 121 completes a network connection test procedure and a function setting procedure based on the target operation setting data D12', and stores the controlled device list of the target operation setting data D12' in the memory module 122, thereby configuring the service device 12' to be configured.

[0047] The operation of the service system 1 of this embodiment has been described above by way of example.

[0048] For each of the service devices 12 other than the service device 12' to be set, data is stored in the storage module 122 before the device is installed in the corresponding accommodation facility 50, and the data stored in the storage module 122 is the same as the data stored in the storage module 122 of the service device 12' to be set. However, since the hotspot data D22 stored in the service device 12 corresponds to the accommodation facility 50 in which the service device 12 is installed, the hotspot data D22 of the service devices 12 installed in different accommodation facilities 50 is different. Furthermore, after the service devices 12 other than the service device 12' to be set are installed in the corresponding accommodation facility 50, they also execute steps S1 to S5 in cooperation with the management system 11 to perform the setting.

[0049] Although this specification has described the present embodiment by taking an accommodation facility of a lodging company as an example, any place where a Wi-Fi network service is provided (for example, a hospital, a student dormitory, etc.) corresponds to the application environment of the service device 12 of the present invention. Therefore, the application environment of the service system 1 is not limited to this embodiment.

[0050] Furthermore, for another embodiment in which the designated address list of the operational setting data D12 includes only one designated address, in the network connection test procedure of step S5, the processing module 121 of the service device 12 periodically and automatically transmits a connection test request to an external server corresponding to the one designated address based on the one designated address, and upon receiving a connection test reply corresponding to the connection test request from the external server, generates a connection test result based on the received connection test reply, and stores the connection test result in the storage module 122. Furthermore, optionally, the connection test result may be transmitted to the management system 11 and stored in the storage unit 112 of the management system 11.

[0051] In summary, when the service device 12 of the service system 11 is installed at a predetermined location, it connects to the network based on the stored hotspot data D22, communicates with the management system 11 via the network based on the stored connection address data D23, obtains appropriate operation setting data D12 from the management system 11, and can operate according to the installation location based on the operation setting data D12. Therefore, the setting of the service device 12 is easy, and even if there are a large number of service devices 12 to be set, there is no need to spend time and effort on the setting, and the object of the present invention is certainly achieved.

[0052] In the above description, for the purpose of explanation, numerous specific details are set forth to provide a thorough understanding of the embodiments. However, it will be apparent to one skilled in the art that one or more other embodiments may be implemented without the specific details. In addition, in the description of "one embodiment" or "one embodiment" in this specification, it should be understood that all descriptions accompanied by ordinal numbers or other indications may be included in the specific implementation of the present invention having specific aspects, structures, and features. Furthermore, in this specification, multiple variations are sometimes incorporated into one embodiment, drawing, or description thereof, but this is for the purpose of streamlining the specification and for the purpose of understanding the multiple aspects of the present invention, and one or more features or specific examples in one embodiment may be implemented together with one or more features or specific examples in other embodiments, where appropriate, in the implementation of the present invention.

[0053] Although the embodiments and modified examples of the present invention have been described above, the present invention is not limited to these, and is intended to encompass all modifications and equivalent configurations as various configurations falling within the spirit and scope of the broadest interpretation. [Explanation of symbols]

[0054] 1 Service System 11 Management System 12 Service equipment 120 Device Group 50 Accommodation 60 Service Providers 12' Service device to be set 50' Designated accommodation 111 Processing Unit 112 Storage Unit D11 Equipment List D11' Compatible Device List D12 Operation setting data D12' Goal operation setting data 121 Processing Module 122 Memory Module 123 Communication Module 124 Input Module 125 Output Module D21 Equipment Identification Data D22 Hotspot Data D23 Connection address data D24 Service Function Procedure S1-S5 Steps

Claims

1. A service device configured to be installed in an accommodation facility and in communication with a management system, A processing module; a storage module electrically connected to the processing module, storing hotspot data corresponding to the Wi-Fi hotspot of the accommodation facility, connection address data corresponding to the management system, unique device identification data corresponding to the service device, and a plurality of service function procedures for providing a plurality of services provided by the accommodation facility before the storage module is installed in the accommodation facility; the processing module is configured, after being installed in the accommodation facility, to connect to a Wi-Fi network via the Wi-Fi hotspot corresponding to the hotspot data based on the hotspot data, connect to a network via the Wi-Fi network, communicate with the management system via the network based on the connection address data, generate a configuration data request including the device identification data, send the configuration data request to the management system, receive operational configuration data from the management system based on the device identification data, the received operational configuration data including a function state list having a plurality of function state parameters respectively corresponding to the plurality of service function procedures, and configure the service device by performing a network connection test procedure and a function setting procedure based on the received operational configuration data, the function setting procedure being configured to set the corresponding service function procedure to one of an enabled state in which the corresponding service function procedure is executed and a disabled state in which the corresponding service function procedure is not executed based on each of the plurality of function state parameters included in the received operational configuration data.

2. The operation setting data includes a designated address list having one designated address corresponding to an external server; The service device of claim 1, wherein the processing module is further configured to: periodically send a connection test request to the external server corresponding to the specified address based on the specified address; upon receiving a connection test reply corresponding to the connection test request from the external server, generate a connection test result based on the received connection test reply, and store the connection test result in the storage module.

3. the operational setting data includes a designated address list having a plurality of designated addresses respectively corresponding to a plurality of external servers; 2. The service device of claim 1, wherein the processing module is further configured to: periodically select one of the designated addresses from the plurality of designated addresses; based on the one of the designated addresses, send a connection test request to the external server corresponding to the one of the designated addresses; upon receiving a connection test reply corresponding to the connection test request from the external server, generate a connection test result based on the received connection test reply, and store the connection test result in the storage module.

4. The service device according to claim 3 , wherein the one designated address is randomly selected from the plurality of designated addresses by the processing module.

5. 4. The service device according to claim 2, wherein the connection test request is an echo request packet conforming to the Internet Control Message Protocol (ICMP).

6. The service apparatus of claim 1 , wherein the hotspot data includes a service set identifier (SSID) corresponding to a Wi-Fi hotspot.

7. A service device configured to be installed in an accommodation facility; a management system that communicates with the service device and stores a plurality of device lists and a plurality of operation setting data respectively corresponding to the plurality of device lists; The service device stores hotspot data corresponding to the Wi-Fi hotspot of the accommodation facility, connection address data corresponding to the management system, device identification data corresponding to the service device and having uniqueness, and a plurality of service function procedures for providing a plurality of services provided by the accommodation facility before being installed in the accommodation facility; The service device is configured to, after being installed in the accommodation facility, connect to a Wi-Fi network through the Wi-Fi hotspot corresponding to the hotspot data based on the hotspot data, connect to a network through the Wi-Fi network, communicate to the management system through the network based on the connection address data, generate a configuration data request including the device identification data, and send the configuration data request to the management system; The management system is configured to, upon receiving the configuration data request from the service device, select the device list associated with the service device from the plurality of device lists based on the device identification data included in the configuration data request, and transmit to the service device the operation configuration data corresponding to the device list associated with the service device in the plurality of operation configuration data, the operation configuration data including a function state list having a plurality of function state parameters respectively corresponding to the plurality of service function procedures stored in the service device; A service system, wherein when the service device receives the operational setting data corresponding to the device list from the management system, the service device performs a network connection test procedure and a function setting procedure based on the operational setting data to configure the service device, and the function setting procedure is further configured to set the corresponding service function procedure to one of an enabled state in which the corresponding service function procedure is executed and an disabled state in which the corresponding service function procedure is not executed based on each of the multiple function state parameters included in the operational setting data received from the management system.

8. The operation setting data includes a designated address list having one designated address corresponding to an external server; The service system of claim 7, wherein the service device is further configured to: periodically send a connection test request to the external server corresponding to the specified address based on the specified address; and upon receiving a connection test reply corresponding to the connection test request from the external server, generate a connection test result based on the received connection test reply, and store the connection test result.

9. the operational setting data includes a designated address list having a plurality of designated addresses respectively corresponding to a plurality of external servers; 8. The service system of claim 7, wherein the service device is further configured to: periodically select one of the designated addresses from the plurality of designated addresses; based on the one designated address, send a connection test request to the external server corresponding to the one designated address; upon receiving a connection test reply corresponding to the connection test request from the external server, generate a connection test result based on the received connection test reply, and store the connection test result.

10. The service system according to claim 9 , wherein the one designated address is randomly selected from the plurality of designated addresses by the service device.

11. 10. The service system according to claim 8, wherein the connection test request is an echo request packet conforming to the Internet Control Message Protocol (ICMP).

12. The service system of claim 7, wherein the hotspot data includes a service set identifier (SSID) corresponding to a Wi-Fi hotspot.

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