Vehicle inspection system, vehicle management system, vehicle inspection method, and vehicle inspection program

Abstract

To provide a vehicle inspection system, or the like, capable of efficiently inspecting a shared vehicle.SOLUTION: A vehicle inspection system 10 includes an acquisition unit 11, an extraction unit 12, a calculation unit 13, and an output unit 14. The acquisition unit 11 acquires information on a vehicle requested by a user of shared vehicles. The extraction unit 12 extracts, as a change candidate vehicle, a vehicle whose inspection priority satisfies a criterion, on the basis of information on the vehicle requested by the user and inspection records of vehicles. The calculation unit 13 calculates, on the basis of the criterion, an incentive for the user who drives the extracted change candidate vehicle to an inspection place of the vehicle to inspect the change candidate vehicle. The output unit 14 outputs information on the change candidate vehicle and the incentive.SELECTED DRAWING: Figure 3

Description

[Technical field]

[0001] The present invention relates to a vehicle inspection system and the like. [Background technology]

[0002] Car sharing services are available in which each user uses a shared vehicle when necessary. In the car sharing service, for example, a vehicle manager cleans and inspects the vehicle. However, the parking locations of the vehicles used in the car sharing service are scattered, for example, to improve the convenience of the users. If the parking locations of the vehicles to be managed are scattered, the vehicle manager needs to visit the parking locations that are distant from each other to clean and inspect the vehicles. For this reason, it is desirable for the vehicle manager to be able to efficiently inspect the shared vehicles. In order to efficiently inspect the shared vehicles, for example, the users may inspect the vehicles during the period of use.

[0003] The shared vehicle management system of Patent Document 1 determines whether or not shared vehicle maintenance is required based on the status of the shared vehicle acquired from the in-vehicle device. When the shared vehicle management system determines that maintenance of the shared vehicle is required, it transmits a maintenance signal to the in-vehicle device to prompt the user to perform maintenance. [Prior art documents] [Patent documents]

[0004] [Patent Document 1] JP 2019-220056 A Summary of the Invention [Problem to be solved by the invention]

[0005] In the shared vehicle management system of Patent Document 1, inspections of vehicles with low utilization rates are not carried out, which can make it difficult to improve the efficiency of inspections.

[0006] In order to solve the above problems, the present invention aims to provide a vehicle inspection system etc. that can efficiently inspect shared vehicles. [Means for solving the problem]

[0007] In order to solve the above problems, the vehicle inspection system disclosed herein comprises an acquisition means for acquiring information regarding a vehicle that a user of a shared vehicle wishes to use, an extraction means for extracting vehicles whose inspection priority meets a criterion as candidate vehicles for change based on the information regarding the vehicle that the user wishes to use and the inspection records of each vehicle, a calculation means for calculating an incentive to the user based on a criterion when the extracted candidate vehicle is driven by the user to a vehicle inspection location and inspection of the candidate vehicle is performed, and an output means for outputting the information regarding the candidate vehicle and the incentive.

[0008] The vehicle inspection method disclosed herein obtains information regarding a vehicle that a user of a shared vehicle wishes to use, extracts vehicles whose inspection priority meets a criteria based on the information regarding the vehicle that the user wishes to use and the inspection records of each vehicle, and calculates an incentive for the user based on a criteria when the extracted candidate vehicle is driven by the user to a vehicle inspection location and inspection of the candidate vehicle is performed, and outputs information regarding the candidate vehicle and the incentive.

[0009] The vehicle inspection program disclosed herein causes a computer to perform the following processes: acquiring information about a vehicle that a user of a shared vehicle wishes to use; extracting vehicles whose inspection priority meets a criterion as candidate vehicles for change based on the information about the vehicle that the user wishes to use and the inspection records of each vehicle; calculating an incentive for the user based on a criterion when the extracted candidate vehicle is driven by the user to a vehicle inspection location and inspection of the candidate vehicle is performed; and outputting the information about the candidate vehicle and the incentive. Effect of the Invention

[0010] According to the present invention, inspection of shared vehicles can be carried out efficiently. [Brief description of the drawings]

[0011] [Figure 1] FIG. 1 is a diagram showing an outline of a configuration of an embodiment of the present invention. [Diagram 2] FIG. 2 is a diagram showing a schematic diagram of an inspection flow according to an embodiment of the present invention. [Diagram 3] 1 is a diagram illustrating an example of the configuration of a vehicle inspection system according to an embodiment of the present invention. [Figure 4] FIG. 4 is a diagram showing an example of a display screen according to the embodiment of the present invention. [Diagram 5] FIG. 4 is a diagram showing an example of a display screen according to the embodiment of the present invention. [Figure 6] FIG. 4 is a diagram showing an example of a display screen according to the embodiment of the present invention. [Figure 7] FIG. 2 is a diagram showing an example of an operation flow of the vehicle inspection system according to the embodiment of the present invention. [Figure 8] FIG. 2 is a diagram showing an example of an operation flow of the vehicle inspection system according to the embodiment of the present invention. [Figure 9] FIG. 2 is a diagram showing an example of an operation flow of the vehicle inspection system according to the embodiment of the present invention. [Figure 10] FIG. 13 is a diagram showing an example of another configuration of the present invention. DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENTS

[0012] DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENTS An embodiment of the present invention will be described in detail with reference to the drawings. Fig. 1 is a diagram showing an outline of the configuration of a vehicle management system.

[0013] The vehicle management system includes, for example, a vehicle inspection system 10, a user terminal device 20, an inspector terminal device 30, and an in-vehicle device 40. The vehicle inspection system 10 is connected to the user terminal device 20 via a network. The vehicle inspection system 10 is connected to the inspector terminal device 30 via the network. The vehicle inspection system 10 is also connected to the in-vehicle device 40 via the network. There may be multiple user terminal devices 20, multiple inspector terminal devices 30, and multiple in-vehicle devices 40.

[0014] The vehicle inspection system 10 is, for example, a system that manages the inspection of vehicles in a car sharing service. Vehicles used in the car sharing service are inspected at set intervals, for example. However, if the manager of the vehicles in the car sharing service visits the parking locations of each vehicle to inspect them, the time and workload may become enormous. For this reason, in this embodiment, the vehicle inspection is performed, for example, by the user driving the vehicle to the vehicle inspection location during the vehicle usage period. The vehicle inspection location is, for example, a location where a business operator affiliated with the car sharing service inspects the vehicle. The vehicle inspection is, for example, performed by a worker of the business operator affiliated with the car sharing service. The business operator that inspects the vehicle is, for example, a gas station, an automobile repair shop, and an automobile parts store. The business operator that inspects the vehicle is not limited to the above. In addition, the user is, for example, a person who uses the car sharing service. The user reserves a desired vehicle from, for example, shared vehicles provided in the car sharing service. Then, the user uses the reserved vehicle during the reserved period.

[0015] The vehicle inspection system 10 acquires information about vehicles that users of the car sharing service wish to use, for example, from the user terminal device 20. The vehicle inspection system 10 may acquire information about vehicle reservations from a vehicle reservation system of the car sharing service. Then, when there is a vehicle whose inspection priority meets the criteria, the vehicle inspection system 10 presents the vehicle whose inspection priority meets the criteria to the user as a candidate vehicle for change. The vehicle inspection system 10 may also have a function of managing vehicle use reservations.

[0016] The change candidate vehicle is presented to the user when, for example, the user wishes to use a vehicle other than the change candidate vehicle, the user is encouraged to change to a vehicle whose inspection priority meets the criteria. A vehicle whose inspection priority meets the criteria is, for example, a vehicle whose inspection priority is higher than other vehicles. That is, the vehicle inspection system 10 presents the change candidate vehicle to the user when there is a vehicle whose inspection priority is high. In addition, the vehicle inspection system 10 presents the user with an incentive when the user changes the vehicle to be used to the change candidate vehicle and operates the vehicle to an inspection location during the usage period. The vehicle inspection system 10 may present an incentive when the user operates the vehicle to an inspection location during the usage period of the vehicle desired to be used, when the vehicle desired to be used by the user meets the criteria for inspection priority.

[0017] The inspection priority is, for example, an index showing the priority order of the inspection. For example, the inspection priority is calculated so that the shorter the number of days until the inspection due date, the higher the inspection priority. Furthermore, the inspection priority meeting a criterion means, for example, that the inspection priority is equal to or higher than the criterion. For example, the vehicle inspection system 10 extracts, as candidate vehicles for change, vehicles for which the number of days until the inspection due date is equal to or lower than the criterion.

[0018] The user refers to the information about vehicles whose inspection priority meets the criteria and the incentives and selects whether to change the vehicle to be used. When a vehicle whose inspection priority meets the criteria is selected, the user inspects the vehicle by driving the vehicle to the inspection location within the vehicle usage period. When the vehicle inspection is performed, the user can obtain the presented incentive. In this way, by presenting the user with information about vehicles whose inspection priority meets the criteria together with the incentives, vehicle inspection system 10 can encourage the use and inspection of vehicles whose inspection priority meets the criteria.

[0019] The incentive is given, for example, as points that can be used in the car sharing service. The points given as an incentive are used, for example, for discounts on the usage fee. The points given as an incentive may be used to exchange for prizes. The points given as an incentive may be used as a right to make reservations preferentially. Furthermore, the points given as an incentive may be applicable to the purchase of goods and services from an affiliated business. Furthermore, the incentive may be given as a discount on the usage fee for the car sharing service. Furthermore, the incentive may be given as points in an external point service.

[0020] 2 is a diagram illustrating an example of a flow when inspecting a vehicle. A user operates, for example, a user terminal device 20 to select a vehicle that the user wishes to use. The user terminal device 20 is, for example, a smartphone carried by the user. The user terminal device 20 is not limited to a smartphone.

[0021] The vehicle desired to be used is selected, for example, from vehicles that have available reservations on the desired date and time of use. The user terminal device 20 outputs information about the vehicle desired to be used, for example, to the vehicle inspection system 10. Then, the vehicle inspection system 10 calculates an incentive to be given to the user when the candidate vehicle is driven by the user to the inspection location and inspection is performed. The vehicle inspection system 10 outputs information about the candidate vehicle and the incentive to the user terminal device 20, for example.

[0022] The vehicle inspection system 10, for example, refers to the inspection record and extracts vehicles for which the number of days since the last inspection is equal to or greater than a certain standard and which have no scheduled inspection as change candidate vehicles. The vehicle inspection record includes, for example, the date and time of the vehicle inspection, and whether the next inspection is scheduled. The vehicle inspection record may include the business operator who performed the inspection, the contents of the inspection, the inspection results, and the user who drove to the inspection location. The items included in the vehicle inspection record are not limited to those mentioned above.

[0023] The user, for example, refers to the display screen of the user terminal device 20 and selects whether to change the vehicle to be reserved to a candidate vehicle. When the user selects the vehicle to be reserved, the user terminal device 20 outputs the user's selection regarding the vehicle to be reserved, for example, to the vehicle inspection system 10. The vehicle inspection system 10 manages vehicle reservations and inspection schedules based on the user's selection regarding the vehicle to be reserved.

[0024] During the reserved period for vehicle use, the user goes to the reserved vehicle parking location and uses the reserved vehicle. When use of the reserved vehicle begins, the in-vehicle device 40 outputs a notification indicating that use has begun, for example, to the vehicle inspection system 10. Upon receiving the notification indicating that use has begun, the vehicle inspection system 10 outputs a vehicle inspection request, for example, to the inspector terminal device 30. The inspector terminal device 30 to which the vehicle inspection request is output is, for example, a terminal device owned by the business operator selected by the user as the inspection location.

[0025] A request for vehicle inspection includes, for example, vehicle information and the details of the inspection. The business to be requested to perform the inspection is selected, for example, from businesses in the vicinity of the parking location of the vehicle. The vehicle inspection system 10 may output information on the inspection location to the in-vehicle device 40. The vehicle inspection system 10 may also output information on the inspection location to the user terminal device 20. The vehicle inspection system 10 may extract multiple candidates for businesses to request inspection from, and determine the business to request inspection from based on the user's selection.

[0026] A vehicle to be inspected is driven by a user and brought to an inspection location. When the vehicle is brought in, an inspector inspects the vehicle. Then, the inspector operates the inspector terminal device 30, for example, to input information indicating the completion of the inspection. The contents of the inspection when inspecting the vehicle include, for example, items that need to be inspected periodically for the normal operation of the vehicle. The inspection items are, for example, one or more items among tire air pressure, tire tread depth, tire wear condition, interior cleaning condition, amount of washer fluid, and engine oil condition. The inspection items are not limited to the above. The information indicating the completion of the inspection may also include the inspection date and time, the items inspected, and the inspection results for each item.

[0027] When the information indicating the completion of the inspection is input, the inspector terminal device 30 outputs the information indicating the completion of the inspection to, for example, the vehicle inspection system 10. When the information indicating the completion of the inspection is acquired, the vehicle inspection system 10 gives an incentive to the user. Furthermore, the vehicle inspection system 10 updates the vehicle inspection record. It should be noted that the shared vehicles that are the subject of the above-mentioned inspections are not limited to vehicles in car sharing services. For example, the shared vehicles may be vehicles that are managed by a company, a local government, or an organization and are used jointly by people belonging to each organization. The managers and users of the shared vehicles are not limited to those mentioned above.

[0028] Here, the configuration of the vehicle inspection system 10 will be described. Fig. 3 is a diagram showing an example of the configuration of the vehicle inspection system 10. The vehicle inspection system 10 basically includes an acquisition unit 11, an extraction unit 12, a calculation unit 13, and an output unit 14. The vehicle inspection system 10 also includes, for example, a management unit 15, an assignment unit 16, and a storage unit 17.

[0029] The acquisition unit 11 acquires information about a vehicle that a user of a shared vehicle wishes to use. A shared vehicle is, for example, a vehicle that is managed by a service provider and shared by users in a car sharing service. The acquisition unit 11 acquires information about a vehicle that a user wishes to use from, for example, a user terminal device 20. The acquisition unit 11 may acquire information about a vehicle that a user wishes to use from a vehicle reservation system for the car sharing service. The information about a vehicle that a user wishes to use is, for example, information that specifies a vehicle that the user wishes to use and a date and time that the user wishes to use. The information about a vehicle that a user wishes to use is, for example, a vehicle that a car sharing user wishes to use, a location where the vehicle is parked, and a date and time at which the user wishes to use the vehicle. The date and time at which the user wishes to use the vehicle is, for example, a date and time at which the vehicle starts operating from a parking location of the vehicle, and a date and time at which the vehicle returns to the parking location and ends its operation. The location at which the vehicle that a user wishes to use is parked is, for example, information indicating a parking lot where the vehicle is parked when not in use. A parking lot where a vehicle is parked when not in use is also called a station. The information about the vehicle that the user wishes to use may include one or more of the following: vehicle model, engine displacement, passenger capacity, and drive system. The information about the vehicle that the user wishes to use is not limited to the above.

[0030] The acquisition unit 11 acquires, for example, a selection as to whether the vehicle the user wishes to use should be changed to a change candidate vehicle. The acquisition unit 11 acquires, for example, a selection as to whether the vehicle the user wishes to use should be changed to a change candidate vehicle from the user terminal device 20. The acquisition unit 11 may acquire, for example, a selection as to whether the vehicle the user wishes to use should be changed to a change candidate vehicle from a vehicle reservation system of the car sharing service.

[0031] For example, when the use of the vehicle is started, the acquisition unit 11 acquires, from the in-vehicle device 40, information indicating that the use of the vehicle has started. Furthermore, when the use of the vehicle is started, in order to confirm with the user whether to perform an inspection, the acquisition unit 11 may acquire, for example, from the in-vehicle device 40, a selection as to whether to perform an inspection of the vehicle. When the use of the vehicle is started, in order to confirm with the user whether to perform an inspection, the acquisition unit 11 may acquire, from the user terminal device 20, a selection as to whether to perform an inspection of the vehicle. Furthermore, the acquisition unit 11 may acquire information on the current location of the vehicle from the in-vehicle device 40.

[0032] The acquisition unit 11 acquires information indicating the completion of the vehicle inspection, for example, when the vehicle inspection is completed. The acquisition unit 11 acquires information indicating the completion of the vehicle inspection from the inspector terminal device 30, for example, when the vehicle inspection is completed. The acquisition unit 11 may acquire information indicating the completion of the vehicle inspection and the vehicle inspection result. The vehicle inspection result includes, for example, the items performed in the vehicle inspection, the inspection result for each item, and the worker who performed the inspection. The vehicle inspection result may include items that were changed from the scheduled inspection items. The vehicle inspection result may also include the time required for the vehicle inspection. The acquisition unit 11 may also acquire information indicating that the vehicle inspection was not performed, when the vehicle inspection was not performed.

[0033] The extraction unit 12 extracts vehicles whose inspection priority meets a criterion as change candidate vehicles based on information about the vehicle the user wishes to use and the inspection records of each vehicle. A vehicle whose inspection priority meets the criterion is, for example, a vehicle whose inspection priority is equal to or higher than the criterion. The vehicle inspection record includes, for example, information about the vehicle, inspection dates and inspection results of inspections performed so far, and whether or not an inspection is scheduled. Items included in the vehicle inspection record are not limited to the above. The extraction unit 12 may extract, as a change candidate vehicle, a vehicle whose inspection priority meets a criterion and has no inspection scheduled. When extracting a change candidate vehicle, the extraction unit 12 extracts a change candidate vehicle from vehicles parked in the vicinity of a parking lot in which the vehicle the user wishes to use is parked, for example. The extraction unit 12 may extract a change candidate vehicle from vehicles parked in the same parking lot as the parking lot in which the vehicle the user wishes to use is parked. The information about the parking location of the vehicle is included, for example, in the information about the vehicle the user wishes to use. In addition, the vicinity range is set, for example, by a provider of a car sharing service. The vicinity range is set as a range that the user can travel on foot, for example. The extraction unit 12 may extract, as a change candidate vehicle, a vehicle whose inspection priority is higher than the priority of the vehicle that the user wishes to use. The extraction unit 12 may not extract a change candidate vehicle when there is no vehicle whose inspection priority meets the criterion. The extraction unit 12 may extract a set number of vehicles as change candidate vehicles in descending order of inspection priority when there is no vehicle whose inspection priority meets the criterion. The extraction unit 12 may not extract a change candidate vehicle when there is no vehicle whose inspection priority is higher than the priority of the vehicle that the user wishes to use. The extraction unit 12 may not extract a change candidate vehicle when the inspection priority of the vehicle that the user wishes to use meets the criterion and thus is subject to inspection.

[0034] The inspection priority is calculated, for example, based on the number of days remaining until the inspection due date. When the priority is calculated based on the number of days remaining until the inspection due date, a vehicle whose inspection priority meets the criterion is a vehicle whose number of days remaining until the inspection due date is less than the criterion. A vehicle whose inspection priority meets the criterion may be a vehicle whose number of days elapsed since the last inspection exceeds the criterion at the date and time when the user wishes to use the vehicle. A vehicle whose inspection priority meets the criterion may be a vehicle whose number of days elapsed since the last inspection exceeds the criterion at the date and time when the user reserves the use of the vehicle.

[0035] The priority of the inspection may be set to be higher as the number of days until the due date of the inspection of high importance decreases. The priority of the inspection may be set to be higher for a vehicle in which an abnormality was detected during a past inspection. The priority of the inspection may be set to be higher for a vehicle with a repair history. The priority of the inspection may be set to be higher for a vehicle in which a malfunction was reported by a user. The priority of the inspection may be set to be higher for a vehicle in which a malfunction was detected during operation. Detection of malfunctions during operation is performed, for example, by the in-vehicle device 40. The priority of the inspection may be calculated based on the vehicle usage time, mileage, part replacement history, the presence or absence of an accident history, and the user history of the vehicle. The priority of the inspection of the vehicle is calculated to be higher, for example, as the vehicle usage time since the last inspection increases. The items of data used when calculating the priority of the inspection are not limited to those described above.

[0036] The calculation unit 13 calculates an incentive for the user based on a standard when the change candidate vehicle is driven by the user to a vehicle inspection location and inspection of the change candidate vehicle is performed.

[0037] The calculation unit 13 calculates an incentive for the user based on a set criterion, for example, using information about the vehicle that the user wishes to use and the priority of the inspection. The criterion for calculating the incentive is set such that, for example, the higher the priority of the inspection, the higher the incentive.

[0038] The criterion for calculating the incentive may be set so that the greater the difference between the vehicle desired by the user and the change candidate vehicle, the higher the incentive. The criterion for calculating the incentive may be set so that the greater the distance between the parking location of the vehicle desired by the user and the parking location of the change candidate vehicle, the higher the incentive. The criterion for calculating the incentive may be set so that the greater the distance between the parking location of the change candidate vehicle and the inspection location, the higher the incentive. The distance includes the distance along the road on which the vehicle travels. The criterion for calculating the incentive may also be set so that the lower the frequency of use of the change candidate vehicle, the higher the incentive. For example, the criterion for calculating the incentive is set so that the incentive is higher when the vehicle is not expected to be used by the inspection due date. The criterion for calculating the incentive may also be set so that the greater the difference between the vehicle desired by the user and the change candidate vehicle, the higher the incentive. For example, the criterion for calculating the incentive is set so that the greater the change content, when a change in the usage period is involved, the higher the incentive.

[0039] The criteria for calculating the incentive may be set so that the more inspection items there are, the higher the incentive. Also, the criteria for calculating the incentive may be set so that the longer the time required for the inspection, the higher the incentive. Also, the criteria for calculating the incentive may be set so that, for example, the longer the distance from the parking position of the vehicle to the inspection location, the higher the incentive. The setting of the criteria for calculating the incentive is not limited to the above.

[0040] The output unit 14 outputs information about the change candidate vehicle and the incentive. The output unit 14 outputs the information about the change candidate vehicle and the incentive to, for example, the user terminal device 20. For example, when the vehicle that the user wishes to use satisfies a criterion for the inspection priority, the output unit 14 may output information about the vehicle that the user wishes to use and the incentive.

[0041] The output unit 14 outputs a vehicle inspection request to, for example, the inspector terminal device 30. The vehicle inspection request includes, for example, the scheduled date and time of the inspection, the vehicle model to be inspected, the inspection contents, and the name of the user. The inspection contents include, for example, the inspection items and the inspection criteria for each item. The inspection contents may be the name of a course that defines the inspection items. The vehicle inspection request may include the inspection results of past inspections. The information included in the vehicle inspection request is not limited to the above. The output unit 14 may also output, to the inspector terminal device 30, an incentive to be given to the user when an inspection is performed.

[0042] When the use of the vehicle is started, the output unit 14 may output information for confirming whether or not the vehicle inspection can be performed to the user. The output unit 14 outputs information for confirming whether or not the vehicle inspection can be performed to, for example, the in-vehicle device 40. The output unit 14 may output information for confirming whether or not the vehicle inspection can be performed to the user terminal device 20. Furthermore, the information for confirming whether or not the vehicle inspection can be performed may include at least one of the inspection location and the inspection time.

[0043] The output unit 14 may output information about the change candidate vehicle and an incentive as a candidate for changing the reservation after the reservation of the vehicle desired by the user is completed. For example, when the extraction unit 12 extracts a change candidate vehicle having a higher inspection priority than the vehicle reserved by the user, the output unit 14 outputs, for example, to the user terminal device 20, information about the change candidate vehicle and an incentive as a candidate for changing the reservation. When outputting the change candidate vehicle after the reservation of the vehicle desired by the user is completed, the extraction unit 12 extracts the change candidate vehicle for each set period, for example. Then, the calculation unit 13 calculates an incentive for the user when the change candidate vehicle is driven by the user to the vehicle inspection location and inspection of the change candidate vehicle is performed.

[0044] When the incentive is given as points of an external point service, the output unit 14 outputs information about the points given to the user to, for example, a server that manages points. The information about the points is, for example, the membership number that the user has acquired in the external point service and the value of the points given.

[0045] The management unit 15 manages the reservation of the vehicle to be used by the user as reservation information based on the user's selection. The reservation information is, for example, information relating to the vehicle reserved for use, the date and time of use, whether or not the vehicle was inspected at the time of use, the user's name, and the user's identification number associated with each other. The reservation information items are not limited to the above. For example, when the user does not select a change candidate vehicle as the vehicle to be reserved, the management unit 15 updates the reservation information based on information regarding the vehicle the user wishes to use. Also, for example, when the user selects a change candidate vehicle as the vehicle to be reserved, the management unit 15 updates the reservation information based on information regarding the selected change candidate vehicle. The management unit 15 stores the reservation information in, for example, the memory unit 17.

[0046] The management unit 15 manages information regarding vehicle inspections as inspection records. For example, the management unit 15 stores information regarding the vehicle, inspection dates and inspection results of inspections performed so far, and whether or not an inspection is scheduled in association with each other as an inspection record in the storage unit 17. In addition, the management unit 15 updates the inspection record, for example, when an inspection of the vehicle is performed. When updating the inspection record, the management unit 15 may add the inspection results to the inspection record. The inspection results include inspection items and the presence or absence of abnormalities or measurement results for each inspection item. The inspection record may include inspection results of past inspections. In addition, the information regarding the vehicle may include a driving history, a usage history, and a history of vehicle accidents and repairs. The information regarding the vehicle is not limited to the above. For example, when a vehicle that has been reserved for use is changed to a change candidate vehicle, the management unit 15 updates information regarding whether or not an inspection is scheduled for the changed vehicle to "inspection scheduled." For example, when a vehicle that has been reserved for use is changed to a change candidate vehicle, the management unit 15 updates information regarding whether or not an inspection is scheduled for the changed vehicle to "inspection scheduled." Furthermore, for example, when the vehicle reserved for use is a vehicle to be inspected and the vehicle to be used is changed to a candidate vehicle, the management unit 15 updates the information on whether or not an inspection is scheduled for the vehicle before the change to "no inspection scheduled." Furthermore, for example, when the inspection is completed, the management unit 15 updates the information on whether or not an inspection is scheduled to "no inspection scheduled." Furthermore, the management unit 15 may update the information on whether or not an inspection is scheduled to "no inspection scheduled" when the inspection is not performed.

[0047] The granting unit 16 grants an incentive to a user who drives the change candidate vehicle to the inspection location when the change candidate vehicle is inspected. For example, based on a notification indicating the completion of the inspection acquired by the acquisition unit 11 from the inspector terminal device 30, the granting unit 16 grants the incentive calculated by the calculation unit 13 to the user who drives the change candidate vehicle to the inspection location. For example, the granting unit 16 manages the incentive granted to the user as user information. The user information is, for example, information relating to the user and information relating to the incentive granted to the user. The user information is not limited to the above. In addition, the information relating to the user is, for example, the user's name and identification number. The information relating to the user is not limited to the above. The granting unit 16 stores the user information in, for example, the storage unit 17.

[0048] The granting unit 16 may correct the incentive value from the incentive value calculated by the calculation unit 13 when the inspection content is changed when the inspection is performed. Then, the granting unit 16 grants the corrected incentive value to the user who drives the vehicle to the inspection location. For example, when the number of inspection items increases, the granting unit 16 adds an incentive according to the increased inspection items. When the time required for the inspection is longer than a standard, the granting unit 16 may add an incentive according to the time required for the inspection. Furthermore, when the use of the vehicle is restricted as a result of the inspection, the granting unit 16 may add an incentive according to the content of the restriction that has occurred. For example, when the inspection result indicates that a malfunction has occurred in the air conditioning function of the vehicle, the granting unit 16 adds an incentive according to the malfunction that has occurred.

[0049] The storage unit 17 stores, for example, information related to vehicle reservations and information related to vehicle inspection management. Information related to vehicle inspection management is stored, for example, as inspection records. The storage unit 17 stores, for example, information related to vehicles used in the car sharing service and information related to users. The storage unit 17 also stores, for example, information related to businesses that perform vehicle inspections.

[0050] The storage unit 17 stores, for example, information related to calculation of incentives, for example, calculation criteria for incentives, and for example, user information.

[0051] The user terminal device 20 outputs information about vehicle reservations to, for example, a display device (not shown). The user terminal device 20 outputs, for example, information about the vehicle the user wishes to use, information about candidate vehicles for replacement, and incentives for each candidate vehicle. The user terminal device 20 acquires each piece of data to be output to the display device from, for example, the vehicle inspection system 10.

[0052] The user terminal device 20 accepts the selection of a vehicle to be used, for example, input by the user's operation. The user terminal device 20 accepts the selection of a vehicle desired to be used, for example, input by the user's operation. The user terminal device 20 also accepts the selection of a change of the vehicle to be used to a change candidate vehicle, for example, input by the user's operation. The user terminal device 20 outputs the selection of the vehicle to be used by the user to the vehicle inspection system 10, for example.

[0053] For example, a personal computer, a tablet computer, a smartphone, or a mobile phone can be used as the user terminal device 20. The terminal device used as the user terminal device 20 is not limited to the above.

[0054] The inspector terminal device 30 acquires a vehicle inspection request from, for example, the vehicle inspection system 10. Then, the inspector terminal device 30 outputs the vehicle inspection request to a display device not shown. The vehicle inspection request includes, for example, the scheduled inspection date and time, the vehicle model of the vehicle to be inspected, the inspection items, and the name of the user. The inspection items may be the name of a course that defines the inspection items. The vehicle inspection request may include an inspection record of the vehicle to be inspected. The information included in the vehicle inspection request is not limited to the above.

[0055] The inspector terminal device 30 may acquire vehicle position information from the in-vehicle device 40 mounted on the vehicle that is the subject of the inspection request. When acquiring the position information of the vehicle that is the subject of the inspection request, the inspector terminal device 30 outputs the position information of the vehicle to be inspected to, for example, a display device not shown.

[0056] The inspector terminal device 30 acquires the vehicle inspection results input by the worker who performed the vehicle inspection when the vehicle inspection is completed, for example. Then, the inspector terminal device 30 outputs the acquired vehicle inspection results to the vehicle inspection system 10.

[0057] For example, a personal computer, a tablet computer, a smartphone, or a mobile phone can be used as the inspector terminal device 30. The terminal devices used for the inspector terminal device 30 are not limited to those mentioned above.

[0058] The in-vehicle device 40 detects, for example, the usage state of the vehicle. The in-vehicle device 40 detects the start of usage of the vehicle when, for example, usage of the vehicle is started. The in-vehicle device 40 may detect the end of usage of the vehicle when, for example, usage of the vehicle is ended. The in-vehicle device 40 outputs the detection result of the usage state of the vehicle to, for example, the vehicle inspection system 10. The in-vehicle device 40 may also acquire the measurement result of the running state of the vehicle. The in-vehicle device 40 acquires, for example, the measurement result of the running state of the vehicle from a sensor attached to the vehicle. The in-vehicle device 40 may acquire the measurement result of the running state of the vehicle from a control system of the vehicle. The in-vehicle device 40 outputs, for example, the measurement result of the running state of the vehicle to the vehicle inspection system 10. The in-vehicle device 40 may output information on the detection of a malfunction to the vehicle inspection system 10 when an abnormality occurs in the running state of the vehicle.

[0059] For example, when the vehicle begins to be used, the in-vehicle device 40 obtains information from the vehicle inspection system 10 to confirm whether or not a vehicle inspection can be performed for the user. The in-vehicle device 40 outputs the information to a display device (not shown), for example. The information to confirm whether or not a vehicle inspection can be performed may include the vehicle inspection location. Furthermore, the information to confirm whether or not a vehicle inspection can be performed may include the estimated time required for the vehicle inspection.

[0060] When the information for confirming whether or not to perform a vehicle inspection is output, the in-vehicle device 40 acquires a selection of whether or not to perform a vehicle inspection, which is input by, for example, a user's operation. Then, the in-vehicle device 40 outputs the selection of whether or not to perform a vehicle inspection to the vehicle inspection system 10.

[0061] The on-vehicle device 40 may output information on the position of the vehicle to the vehicle inspection system 10. The on-vehicle device 40 may also output information on the position of the vehicle to the inspector terminal device 30. The on-vehicle device 40 acquires the position of the vehicle using, for example, a Global Navigation Satellite System (GNSS).

[0062] The in-vehicle device 40 may be, for example, a personal computer, a tablet computer, a smartphone, or a mobile phone. The in-vehicle device 40 may be a car navigation system. The in-vehicle device 40 may be a part of a control system of a vehicle. The in-vehicle device 40 is not limited to the above.

[0063] FIG. 4 is a diagram showing an example of a display screen that displays information about a vehicle desired by a user and information about a candidate vehicle for change. The example of the display screen in FIG. 4 is displayed, for example, on the display device of the user terminal device 20. In the example of the display screen in FIG. 4, information about the vehicle desired by the user to use is displayed in the "reserved vehicle" field on the left side of the display screen. In the example of the display screen in FIG. 4, the vehicle desired by the user to use is also subject to inspection. In the example of the display screen in FIG. 4, information about "station", "inspection time", and "incentive" is displayed for vehicle A that the user wishes to use. "Station" is, for example, the name of the parking lot where the vehicle is parked. "Inspection time" is, for example, the scheduled time from the start to the end of the inspection. "Incentive" is the value of an incentive that is granted to the user when the user drives the vehicle to the inspection location and the inspection of the vehicle is performed. In addition, in the example of the display screen in FIG. 4, the date and time of use of the vehicle desired by the user is displayed as "reservation date and time". If the vehicle desired by the user is not subject to inspection, "inspection time" is not displayed. Also, if the vehicle that the user wishes to use is not subject to inspection, the "incentive" information does not need to be displayed.

[0064] In the example of the display screen in FIG. 4, information on vehicles whose inspection priority meets the criteria is displayed in the "change candidate vehicle" field. In the example of the display screen in FIG. 4, information on three vehicles, vehicle B, vehicle C, and vehicle D, is displayed in the "change candidate vehicle" field. In addition, in the example of the display screen in FIG. 4, information on "station," "inspection time," and "incentive" is displayed for each vehicle in the "change candidate vehicle" field. In addition, the number of change candidate vehicles is not limited to three.

[0065] In the example of the display screen in Fig. 4, for example, the user selects a vehicle icon to select the vehicle to be used. In the example of the display screen in Fig. 4, for example, when an icon of a change candidate vehicle is selected, the vehicle to be reserved is changed from the vehicle that the user desired to use to the selected vehicle. In addition, the example of the display screen that displays information about the vehicle desired by the user and information about the change candidate vehicle is not limited to the example of the display screen in Fig. 5.

[0066] FIG. 5 is an example of a display screen for confirming whether to perform inspection at the start of use of the vehicle to be inspected. The example of the display screen of FIG. 5 is displayed, for example, on the display device of the in-vehicle device 40. The example of the display screen of FIG. 5 may be displayed on the display device of the user terminal device 20. In the example of the display screen of FIG. 5, "inspection location" and "scheduled inspection time" are displayed as "inspection request". "Inspection location" is, for example, the name of the business that performs the inspection, or the name of the location where the inspection is performed. "Scheduled inspection time" is, for example, the predicted time from the start to the end of the inspection. In the example of the display screen of FIG. 5, buttons "inspection possible" and "inspection not possible" are displayed. "Inspection possible" is selected when inspection is possible. "Inspection not possible" is selected, for example, when the user's schedule has changed and inspection is not possible. In addition, the example of the display screen for confirming whether to perform inspection at the start of use of the vehicle to be inspected is not limited to the example of the display screen of FIG. 5.

[0067] FIG. 6 is an example of a display screen for requesting an inspection from a business that will carry out the inspection. The example of the display screen of FIG. 6 is displayed, for example, on the display device of the inspector terminal device 30. In the example of the display screen of FIG. 6, as a "vehicle inspection request", "scheduled date and time", "target vehicle type", "vehicle number", "inspection item", and "user name" are displayed. The "scheduled date and time" is, for example, the date and time when the user is expected to bring the vehicle for inspection. The "scheduled date and time" is, for example, estimated from the reservation date and time. The "target vehicle type" is, for example, the vehicle type of the vehicle to be inspected. The "vehicle number" is, for example, the license plate number of the vehicle. The "inspection item" is, for example, information on the inspection item. In the example of the display screen of FIG. 6, the "inspection item" is displayed using the name of the course that defines the inspection item. The "user name" is, for example, the name of the user of the car sharing service who drives and brings in the vehicle to be inspected. In the example of the display screen of FIG. 6, buttons of "inspection completed" and "inspection not completed" are displayed. The "inspection completed" is selected when the scheduled inspection is completed. "Inspection not completed" is selected, for example, when the scheduled inspection could not be performed. In addition, an example of the display screen for requesting the inspection from the inspection company is not limited to the example of the display screen in FIG. 6.

[0068] A description will be given of an operation of outputting information related to a change candidate vehicle and an incentive in the vehicle inspection system 10. Fig. 7 is a diagram showing an example of an operation flow of an operation of outputting information related to a change candidate vehicle and an incentive in the vehicle inspection system 10.

[0069] The acquisition unit 11 acquires information about a vehicle that a car sharing user wishes to use, for example, from the user terminal device 20 (step S11).

[0070] When the information on the vehicle that the user wishes to use is acquired, the extraction unit 12 extracts vehicles whose inspection priority meets the criteria as candidate vehicles for change, based on the information on the vehicle that the user wishes to use (step S12).

[0071] When a change candidate vehicle is extracted (Yes in step S13), the calculation unit 13 calculates an incentive for the user when the extracted change candidate vehicle is driven by the user to the inspection location and inspection is performed (step S14).

[0072] When the incentive is calculated, the output unit 14 outputs the extracted information about the change candidate vehicle and the incentive (step S15). The output unit 14 outputs the extracted information about the change candidate vehicle and the incentive to the user terminal device 20, for example.

[0073] In step S13, if a vehicle with a high inspection priority is not extracted (No in step S13), the management unit 15 confirms the reservation of the vehicle that the user wishes to use based on information about the vehicle that the user wishes to use (step S16).

[0074] Next, a description will be given of the operation when a user selects a vehicle to be used in the vehicle inspection system 10. Fig. 8 is a diagram showing an example of an operation flow when a user selects a vehicle to be used in the vehicle inspection system 10.

[0075] When the user selects a vehicle to be used, the acquisition unit 11 acquires information about the vehicle selected by the user, for example, from the user terminal device 20 (step S21).

[0076] If the selected vehicle has been changed from the vehicle desired to be used to a change candidate vehicle (Yes in step S22), the management unit 15 updates the reservation information based on information regarding the selected change candidate vehicle (step S23).

[0077] After updating the reservation information, if the use of the vehicle has started (Yes in step S24), the output unit 14 outputs an inspection request to, for example, the inspector terminal device 30 (step S25). The output unit 14 outputs the inspection request to, for example, the inspector terminal device 30 owned by the business operator selected by the user as the inspection location. If the use of the vehicle has not started (No in step S24), the vehicle inspection system 10, for example, suspends processing of the vehicle until the user starts using the vehicle.

[0078] In step S22, if the vehicle desired to be used is not changed to the change candidate vehicle (No in step S22), the management unit 15 checks whether the vehicle desired to be used by the user is the subject of inspection. If the vehicle desired to be used by the user is the subject of inspection (Yes in step S26) and use has started (Yes in step S27), the output unit 14 outputs information related to the inspection to, for example, the inspector terminal device 30 (step S28).

[0079] If the vehicle that the user wanted to use is a target for inspection (Yes in step S26) but the use of the vehicle has not started (No in step S27), the vehicle inspection system 10, for example, suspends processing of the vehicle until the user starts using the vehicle. Also, in step S26, if the vehicle that the user wanted to use is a target for inspection (No in step S26), the vehicle inspection system 10 ends processing related to the inspection of the vehicle.

[0080] Next, a description will be given of the operation of granting an incentive to a user when a vehicle inspection is performed in the vehicle inspection system 10. Fig. 9 is a diagram showing an example of an operation flow of the operation of granting an incentive to a user when a vehicle inspection is performed in the vehicle inspection system 10.

[0081] When the inspection is carried out, the acquisition unit 11 acquires information indicating the completion of the inspection, for example, from the inspector terminal device 30 (step S31). If the vehicle inspection is completed as scheduled (Yes in step S32), the management unit 15 updates the vehicle inspection record (step S33). When the vehicle inspection record is updated, the granting unit 16 grants an incentive to the user who drove the change candidate vehicle to the inspection location (step S34). The granting unit 16 grants the incentive to the user, for example, by adding the newly granted incentive value to the incentive value recorded in the user information. When the incentive is granted, the output unit 14 may output information regarding the granted incentive to, for example, the user terminal device 20.

[0082] In step S32, if the vehicle inspection has not been completed as scheduled (No in step S32), the management unit 15 modifies the vehicle inspection contents based on the items that were actually inspected, and updates the inspection record (step S35). When the vehicle inspection record is updated, the granting unit 16 modifies the incentive based on the inspection contents, and grants the modified incentive to the user (step S36).

[0083] When there is a vehicle whose inspection priority meets the standard, the vehicle inspection system 10 outputs information about the vehicle whose inspection priority meets the standard and an incentive to be given when a user of the shared vehicle drives the vehicle to an inspection location and performs an inspection. A shared vehicle is, for example, a vehicle managed by a service provider and used by users in a car sharing service. By outputting an incentive to be given when a user drives a vehicle to an inspection location and performs an inspection, the vehicle inspection system 10 can, for example, encourage the user to change the vehicle he or she wishes to use to a vehicle whose inspection priority meets the standard. By changing the vehicle used by the user to a vehicle whose inspection priority meets the standard, it is possible to promote the inspection of the vehicle whose inspection priority meets the standard. Therefore, even if the service administrator does not inspect the vehicle, the inspection rate of the vehicle whose inspection priority meets the standard can be improved. For example, when there is a vehicle whose utilization rate is low, the possibility that the user will select the vehicle whose utilization rate is low can be increased by setting the inspection priority high and presenting an incentive. By increasing the possibility that the vehicle will be selected by the user, even a vehicle whose utilization rate is low is more likely to be inspected by the user who drives it to the inspection location. By making it easier for users to drive their vehicles to the inspection location to inspect the vehicles, for example, the number of times that the vehicle manager must inspect the vehicles by visiting the parking lot can be reduced. As a result, by using the vehicle inspection system 10, inspection of shared vehicles can be performed efficiently.

[0084] Each process in the vehicle inspection system 10 can be realized by executing a computer program on a computer. Fig. 10 shows an example of the configuration of a computer 100 that executes a computer program that performs each process in the vehicle inspection system 10. The computer 100 includes, for example, a CPU (Central Processing Unit) 101, a memory 102, a storage device 103, an input / output I / F (Interface) 104, and a communication I / F 105.

[0085] The CPU 101 reads out and executes a computer program for performing each process from the storage device 103. The CPU 101 may be configured by a combination of a plurality of CPUs. The CPU 101 may also be configured by a combination of a CPU and another type of processor. For example, the CPU 101 may be configured by a combination of a CPU and a GPU (Graphics Processing Unit). The memory 102 is configured by a DRAM (Dynamic Random Access Memory) or the like, and temporarily stores the computer program executed by the CPU 101 and data being processed. The storage device 103 stores the computer program executed by the CPU 101. The storage device 103 is configured by, for example, a non-volatile semiconductor storage device. Other storage devices such as a hard disk drive may be used for the storage device 103. The input / output I / F 104 is an interface that accepts input from an operator and outputs display data, etc. The communication I / F 105 is an interface that transmits and receives data between the user terminal device 20, the inspector terminal device 30, the in-vehicle device 40, and other information processing devices. In addition, the user terminal device 20 , the inspector terminal device 30 and the vehicle-mounted device 40 may have the same configuration as the computer 100 .

[0086] The computer programs used to execute each process can also be distributed by storing them in a computer-readable recording medium that non-temporarily records data. As the recording medium, for example, a magnetic disk such as a magnetic tape for recording data or a hard disk can be used. Also, an optical disk such as a CD-ROM (Compact Disc Read Only Memory) can be used as the recording medium. A non-volatile semiconductor storage device can also be used as the recording medium. [Explanation of symbols]

[0087] 10 Vehicle Inspection System 11 Acquisition Department 12 Extraction part 13 Calculation section 14 Output section 15 Management Department 16 Granting Department 17 Memory section 20 User terminal device 30 Inspector terminal device 40 Onboard equipment 100 Computers 101 CPU 102 Memory 103 Storage device 104 Input / Output Interface 105 Communication I / F

Claims

1. An acquisition means for acquiring information about a vehicle that a vehicle user wishes to use; An extraction means for extracting vehicles that satisfy a criterion for inspection priority as candidate vehicles for change based on information about the vehicle that the user wishes to use and the inspection records of each vehicle; a calculation means for calculating an incentive for the user based on a standard when the extracted change candidate vehicle is driven by the user to a vehicle inspection location and an inspection of the change candidate vehicle is performed; an output means for outputting information regarding the change candidate vehicle and the incentive; A vehicle inspection system comprising:

2. A criterion for calculating an incentive for the user is set such that the higher the priority of the inspection of the change candidate vehicle, the higher the incentive. The vehicle inspection system of claim 1 .

3. The criteria for calculating the incentive for the user are set so that the longer the time required for the inspection, the higher the incentive. The vehicle inspection system of claim 1 .

4. A criterion for calculating an incentive for the user is set such that the incentive becomes higher as the distance between the parking location of the vehicle that the user desires to use and the parking location of the change candidate vehicle becomes longer. The vehicle inspection system of claim 1 .

5. A criterion for calculating an incentive for the user is set such that the incentive becomes higher as the distance between the parking location of the change candidate vehicle and the inspection location becomes longer. The vehicle inspection system of claim 1 .

6. the output means, when the change candidate vehicle is extracted after the reservation of the vehicle that the user wishes to use is completed or when the user obtains information on the vehicle that the user wishes to use, outputs information on the extracted change candidate vehicle as a candidate for changing the reservation and the incentive. A vehicle inspection system according to any one of claims 1 to 5.

7. and a granting means for granting the incentive to a user who drives the change candidate vehicle to an inspection location when the change candidate vehicle is inspected, The granting means modifies the incentive calculated by the calculation means based on the inspection result and grants the incentive. A vehicle inspection system according to any one of claims 1 to 5.

8. A vehicle inspection system according to any one of claims 1 to 5; a user terminal device having a means for outputting information on a vehicle that the user wishes to use to the vehicle inspection system and a means for acquiring the incentive from the vehicle inspection system; An inspector terminal device having a means for outputting information indicating that an inspection has been performed to the vehicle inspection system when an inspection of the change candidate vehicle has been performed; an on-board device having a means for outputting information indicating the position of the vehicle to the vehicle inspection system; Equipped with The vehicle inspection system outputs the incentive to the user terminal device. Vehicle management system.

9. A computer comprising: Acquire information about the vehicle that a vehicle user wishes to use; Extracting vehicles that meet a criterion for inspection priority as candidate vehicles for change based on information about the vehicle that the user wishes to use and the inspection records of each vehicle; Calculating an incentive for the user based on a standard when the extracted change candidate vehicle is driven by the user to a vehicle inspection location and an inspection of the change candidate vehicle is performed; outputting information about the change candidate vehicle and the incentive; Vehicle inspection methods.

10. A process of acquiring information about a vehicle that a vehicle user wishes to use; A process of extracting vehicles whose inspection priority meets a criterion as candidate vehicles for change based on information about the vehicle that the user wishes to use and the inspection records of each vehicle; A process of calculating an incentive for the user based on a standard when the extracted change candidate vehicle is driven by the user to a vehicle inspection location and an inspection of the change candidate vehicle is performed; outputting information about the change candidate vehicle and the incentive; A vehicle inspection program that causes a computer to execute the above.

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