Information processing device, information processing method, and information processing program

Abstract

To provide an information processing device, information processing method, and information processing program, which enable provision of better services related to donation.SOLUTION: An information processing device disclosed herein comprises an acquisition unit and proposal unit. The acquisition unit acquires privilege information indicative of a privilege granted to a user in response to actions of the user in a given service. The proposal unit proposes donation destination candidates for donating the privilege of the privilege information to the user on the basis of information on the user.SELECTED DRAWING: Figure 3

Description

[Technical field]

[0001] The present invention relates to an information processing device, an information processing method, and an information processing program. [Background technology]

[0002] Conventionally, services have been provided that allow donors to make donations to donation recipients through electronic payment. For example, Patent Literature 1 discloses a technology for displaying the donation status for each theme at a donation recipient in a display format according to the donation amount. [Prior art documents] [Patent documents]

[0003] [Patent Document 1] Patent Publication No. 2022-72224 Summary of the Invention [Problem to be solved by the invention]

[0004] However, the prior art leaves room for further improvement in providing donors with better donation-related services.

[0005] The present application has been made in consideration of the above, and aims to provide an information processing device, an information processing method, and an information processing program that can provide better services related to donations. [Means for solving the problem]

[0006] The information processing device according to the present application includes an acquisition unit and a suggestion unit. The acquisition unit acquires benefit information indicating a benefit to be granted to a user in accordance with the user's behavior in a predetermined service. The suggestion unit suggests to the user potential donation destinations to which the benefit in the benefit information is to be donated, based on information related to the user. Effect of the Invention

[0007] According to one aspect of the embodiment, it is possible to provide a better service regarding donations. [Brief description of the drawings]

[0008] [Figure 1A] FIG. 1A is a diagram showing a process executed by an information processing device according to an embodiment. [Figure 1B] FIG. 1B is a diagram showing an example of content provided by the information processing device according to the embodiment. [Diagram 2] FIG. 2 is a diagram illustrating an example of the configuration of an information processing system according to the embodiment. [Diagram 3] FIG. 3 is a diagram illustrating an example of the configuration of the information processing device according to the embodiment. [Figure 4] FIG. 4 is a diagram illustrating an example of user information. [Diagram 5] FIG. 5 is a diagram showing an example of donation destination information. [Figure 6] FIG. 6 is a flowchart showing the processing procedure executed by the information processing device according to the embodiment. [Figure 7] FIG. 7 is a diagram illustrating an example of a hardware configuration. DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENTS

[0009] Hereinafter, the information processing device, the information processing method, and the information processing program according to the present application will be described in detail with reference to the drawings. Note that the information processing device, the information processing method, and the information processing program according to the present application are not limited to the embodiments. In addition, the same parts in the following embodiments are given the same reference numerals, and duplicated descriptions are omitted.

[0010] (Embodiment) First, the process executed by the information processing device according to the embodiment will be described with reference to Fig. 1A and Fig. 1B. Fig. 1A is a diagram showing an overview of the process executed by the information processing device according to the embodiment. Fig. 1B is a diagram showing an example of content provided by the information processing device according to the embodiment. Fig. 1A shows an example of the operation of an information processing system S including the information processing device 1 according to the embodiment.

[0011] As shown in Fig. 1A, an information processing system S according to an embodiment includes an information processing device 1, a donation destination terminal 50, and a user terminal 100. The information processing system S shown in Fig. 1A performs processing when a user, who is a donor, donates a privilege obtained by using a service to a donation destination.

[0012] In the following, a configuration in which a user uses a service provided by the information processing device 1 will be taken as an example, but a configuration in which a user uses a service provided by a server other than the information processing device 1 may also be used.

[0013] Specifically, first, the user uses a service provided by the information processing device 1 via the user terminal 100 (step S1). The service is, for example, a shopping service. In addition to the shopping service, the service may be an auction service, online games, online banking, online trading, accommodation and ticket reservation services, video and music distribution services, and the like. The present disclosure is particularly suitable for services in which the user uses money in conjunction with the use of the service. In the following, an example of using a shopping service will be described.

[0014] Next, the information processing device 1 acquires benefit information indicating a benefit that is granted in accordance with the user's behavior in the service (step S2). Specifically, the information processing device 1 acquires benefit information in which the benefit is points granted when the user purchases a product in the shopping service. The points are, for example, a value obtained by multiplying the purchase price of the product by a predetermined coefficient (for example, 5%). The points may also be points granted when a payment service using electronic money is used when purchasing a product.

[0015] In addition, the benefit is not limited to a benefit that is granted (that the user can use) at the time the user purchases a product, but may be a benefit that is granted (that the user can use) a specified period of time after the user purchases the product.

[0016] Next, the information processing device 1 selects multiple potential donation destinations to which the benefit in the benefit information will be donated (step S3). For example, the information processing device 1 selects the potential donation destinations based on information related to the user to whom the benefit is to be granted. The information related to the user is, for example, information on whether the user has a predetermined relationship with other users, and information on the user's behavior when using the service. Specifically, the information processing device 1 selects as the potential donation destinations those donation destinations to which other users who have a predetermined relationship with the user have made donations.

[0017] The predetermined relationship is, for example, an acquaintance, a friend, a colleague, a senior, a junior, a superior, a subordinate, a family member, a relative, etc. The presence or absence of the predetermined relationship can be estimated based on, for example, attribute information of the user and other users, and the user's contact information (contact information of other users registered in the user terminal 100).

[0018] Furthermore, the information processing device 1 selects potential donation recipients based on behavioral information of the user when using the service. Specifically, the information processing device 1 selects potential donation recipients based on the contents of the product purchased by the user in the shopping service and the contents of the service used by the user. For example, the information processing device 1 selects potential donation recipients related to the product purchased by the user. As an example, when the user purchases coffee beans, the information processing device 1 selects potential donation recipients related to the coffee beans (for example, donation recipients related to the livelihood support of coffee bean producers suffering from poverty, etc.).

[0019] Furthermore, the information processing device 1 selects potential donation recipients based on information related to the provider of the object provided in the service. Specifically, the information processing device 1 selects potential donation recipients based on information related to the seller or manufacturer of the product sold in the shopping service. For example, if the manufacturer or seller is engaged in tree planting activities (or is supporting a donation recipient that is engaged in tree planting activities), the information processing device 1 selects potential donation recipients that are engaged in such tree planting activities (or potential donation recipients that are supporting such tree planting activities).

[0020] Furthermore, the information processing device 1 selects as donation recipient candidates those designated by the seller or manufacturer of the product. Specifically, the information processing device 1 selects as donation recipient candidates those donation recipients selected by the seller or manufacturer of the product or those to which the seller or manufacturer of the product has actually made donations.

[0021] Furthermore, the information processing device 1 selects potential donation recipients based on donation recipient information related to the donation recipients. The donation recipient information includes donation status information on the donation status and activity information on the activities of the donation recipients. The donation status information is, for example, information on the target donation amount, the deadline for donations, and the currently achieved amount relative to the target donation amount. The activity information includes the time of the activity, the location of the activity (e.g., the country or region being supported), the target of the support (e.g., tree planting), and the like.

[0022] In this way, the information processing device 1 can suggest potential donation destinations to which the user is interested by selecting the potential donation destinations based on information related to the user, the source of the object, and the donation destination. In other words, the information processing device 1 according to the embodiment can provide a better service related to donations.

[0023] Next, the information processing device 1 suggests the selected donation destination candidates to the user via the user terminal 100 (step S4). For example, the information processing device 1 suggests the selected multiple donation destination candidates by displaying them in a list. The information processing device 1 may also calculate a score indicating the degree of relevance to the user for each selected donation destination candidate, and extract and suggest donation destination candidates whose scores are equal to or higher than a threshold value.

[0024] Alternatively, when displaying a list of all of the selected multiple potential donation recipients, the information processing device 1 may highlight, for example, "recommended," any potential donation recipient whose score is equal to or exceeds a threshold value.

[0025] Next, information processing device 1 accepts the selection of a donation destination candidate from among the proposed donation destination candidates via user terminal 100 (step S5). Information processing device 1 accepts the selection of only one donation destination candidate or two or more donation destination candidates from among the proposed multiple donation destination candidates. Furthermore, when information processing device 1 accepts the selection of two or more donation destination candidates, it may accept a privilege allocation ratio (donation ratio) for each donation destination candidate.

[0026] Next, the information processing device 1 performs a donation process to donate the above-mentioned benefit to the selected potential donation recipient (step S6). Specifically, the information processing device 1 grants the benefit to the selected potential donation recipient at the timing when the benefit is granted to the user. More specifically, if the benefit is granted at the timing when the user purchases a product, the information processing device 1 makes a donation to the potential donation recipient at that timing. Also, if the benefit is granted a predetermined period after the purchase of the product, the information processing device 1 makes a donation at the timing when the benefit is granted after the predetermined period. Also, if multiple benefits are granted at once at a predetermined cycle (for example, at the end of the month, etc.), the information processing device 1 may donate multiple benefits at the timing of the cycle.

[0027] In this way, the information processing device 1 can improve the user's satisfaction with donations by accepting a selection of a desired donation destination candidate from the user and making a donation. In other words, the information processing device 1 according to the embodiment can provide a better service regarding donations.

[0028] Next, the information processing device 1 acquires the content from the donation recipient to which the privilege was donated (step S7), and provides the content to the user who donated the privilege via the user terminal 100 (step S8).

[0029] Here, the content provided from the information processing device 1 to the user will be described with reference to Fig. 1B. Fig. 1B shows an example of a screen displayed on the user terminal 100 and provided in a shopping service. Note that this screen may be a screen provided in a payment service using electronic money.

[0030] In the example shown in FIG. 1B, screens SC1 and SC3 are displayed when a tab (recommended) relating to donations is selected, and a payment screen SC2 is displayed when purchasing a product.

[0031] As shown in FIG. 1B, when a tab (recommendations) related to donations is selected on screens SC1 and SC3, content including a first display area R1, a second display area R2, and a third display area R3 is displayed.

[0032] In the first display area R1, for example, introduction content introducing a donation destination is displayed. The introduction content displays the project name of the donation destination, project details, and the target donation amount. The donation destination displayed in the first display area R1 can be switched, for example, by the user performing a sliding operation in the left and right direction. In addition, when the user performs an operation (such as a touch operation) to select the introduction content of a specific donation destination displayed in the first display area R1, details of the activity content related to the donation destination are displayed. Note that, although FIG. 1B shows an example in which one donation destination is displayed in a switchable manner in the first display area R1, multiple donation destinations may be displayed. In addition, the donation destination introduced as the introduction content may be a donation destination selected based on the user's behavioral information. The behavioral information includes, for example, information regarding the user's search behavior, purchasing behavior, and donation behavior (past donation history).

[0033] The second display area R2 displays history content related to the user's donation history. The history content may, for example, include the total amount donated in the past (total donation amount) and a display button B for displaying details of the past donation history. FIG. 1B shows a case where the user donates points as a reward, and the total donation amount displayed in the second display area R2 shows the value of the points (P) and the value (yen) when the points are converted into a monetary value. When 1 point = 1 yen, it is displayed as "P (yen)" as shown in FIG. 1B, and when 1 point ≠ 1 yen, the points and yen are displayed separately. When the display button B is selected (touch operation), a list of past donation dates, donation destinations, and donation amounts (rewards) is displayed.

[0034] The third display area R3 displays the content provided by the donation recipient. In the screen SC1 of FIG. 1B, the user has not yet donated (the total donation amount is zero), so information about the payment service (such as electronic money balance) and the user's behavior history in the shopping service are displayed. Then, as shown in the screen SC3, the third display area R3 displays the donation recipient content provided by the donation recipient when the user donates a benefit. When the user selects (by touch operation) the donation recipient content displayed in the third display area R3, the progress of the current activity and the like are displayed. Note that the content provided by the donation recipient may change the amount of information provided depending on the user's donation amount (total donation amount or amount per donation). For example, the information processing device 1 may allow the user to view an interview with the support recipient of the donation recipient or to view the progress as a video (still image if the user's donation amount is less than the threshold) only when the user's donation amount is equal to or greater than a threshold.

[0035] Next, screen SC2 is a payment screen when a user purchases a product in a shopping service. As shown in FIG. 1B, on screen SC2, the user selects to which donation recipient he or she will donate a reward (5% points). On screen SC2, the information processing device 1 displays (suggests) multiple donation recipient candidates selected in step S3 above. FIG. 1B shows an example in which the "Let's Build a School Project," "Let's Deliver Vaccines Project," and "Everyone's Santa Claus" are displayed as donation recipient candidates.

[0036] Although FIG. 1B shows an example in which potential donation recipients are suggested and selected at the time of payment, potential donation recipients to which a reward is donated may be selected in advance.

[0037] In addition, FIG. 1B shows an example of displaying potential donation recipients on the payment screen of screen SC2, but for example, the potential donation recipients displayed in the first display area R1 of screens SC1 and SC3 may be the potential donation recipients selected in step S3 above.

[0038] In this way, the information processing device 1 can increase the user's motivation to donate by providing donation destination content and history content, and can expect the user to donate continuously. That is, the information processing device 1 according to the embodiment can provide a better service related to donations.

[0039] Next, a configuration example of an information processing system S according to an embodiment will be described with reference to Fig. 2. Fig. 2 is a block diagram showing a configuration example of an information processing system S according to an embodiment. As shown in Fig. 2, in the information processing system S according to the embodiment, an information processing device 1, a plurality of donation destination terminals 50, and a plurality of user terminals 100 are connected to a network N by wire or wirelessly. The network N is, for example, a network such as the Internet, a WAN (Wide Area Network), or a LAN (Local Area Network).

[0040] The information processing device 1 is a server device that executes the information processing method according to the embodiment. The information processing device 1 is an information processing device that cooperates with multiple donation destination terminals 50 and multiple user terminals 100, and provides API (Application Programming Interface) services for various applications (hereinafter, apps) and various data to the multiple donation destination terminals 50 and multiple user terminals 100, and is realized by a server device, a cloud system, or the like.

[0041] The information processing device 1 may also be an information processing device that provides some kind of online Web service to a plurality of donation destination terminals 50 and a plurality of user terminals 100. For example, the information processing device 1 may provide services such as Internet connection, search service, SNS (Social Networking Service), electronic commerce (EC), electronic payment, online games, online banking, online trading, hotel and ticket reservations, video and music distribution, news, maps, route search, route guidance, line information, operation information, and weather forecasts as Web services. In practice, the information processing device 1 may cooperate with various servers that provide the above-mentioned Web services and act as an intermediary for the Web services or be responsible for processing the Web services.

[0042] The donation destination terminal 50 is a terminal device owned by a donation destination that is a potential donation destination. The donation destination terminal 50 can be any type of terminal device such as a smartphone, a desktop PC, a notebook PC, or a tablet PC. The donation destination terminal 50 transmits various information to the information processing device 1, etc., and receives information provided by the information processing device 1, etc.

[0043] The user terminal 100 is a terminal device owned by a user who is a donor. The user terminal 100 may be any type of terminal device, such as a smartphone, a desktop PC, a notebook PC, or a tablet PC. The user terminal 100 transmits various information to the information processing device 1 or the like, and receives information provided by the information processing device 1 or the like.

[0044] Next, a configuration example of the information processing device 1 will be described with reference to FIG.

[0045] Fig. 3 is a diagram showing an example of the configuration of an information processing device 1 according to an embodiment. As shown in Fig. 3, the information processing device 1 has a communication unit 2, a control unit 3, and a storage unit 4. The control unit 3 includes an acquisition unit 31, a selection unit 32, a suggestion unit 33, a donation unit 34, and a provision unit 35. The storage unit 4 stores user information 41 and donation destination information 42.

[0046] The communication unit 2 is realized by, for example, a network interface card (NIC) etc. The communication unit 2 is connected to a network by wire or wirelessly.

[0047] The control unit 3 is a controller, and is realized by, for example, a processor such as a CPU (Central Processing Unit) or an MPU (Micro Processing Unit) executing various programs (corresponding to an example of an information processing program) stored in a storage device inside the information processing device 1 using a RAM or the like as a working area. The control unit 3 is also a controller, and may be realized by, for example, an integrated circuit such as an ASIC (Application Specific Integrated Circuit), an FPGA (Field Programmable Gate Array), or a GPGPU (General Purpose Graphic Processing Unit).

[0048] The storage unit 4 is realized by, for example, a semiconductor memory element such as a random access memory (RAM) or a flash memory, or a storage device such as a hard disk or an optical disk.

[0049] User information 41 is information about users who will be donors.

[0050] Fig. 4 is a diagram showing an example of user information 41. As shown in Fig. 4, the user information 41 includes items such as "user ID", "attribute information", "behavioral information", "acquired privileges", and "donation information".

[0051] "User ID" is identification information that identifies a user. "Attribute information" is information related to the attributes of a user. Attribute information includes, for example, psychographic attributes and demographic attributes. "Behavioral information" is information on the user's behavior history, including the history of various behaviors such as search behavior, purchasing behavior, and visiting behavior. "Acquired benefits" is the content of the benefit to be granted to the user, including the scheduled date of grant, the content of the benefit (for example, the number of points to be granted), the content of the user's behavior related to the grant of the benefit, the date of the action, etc. "Donation information" includes the user's past donation history, etc.

[0052] Donation recipient information 42 is information relating to the donation recipient.

[0053] Fig. 5 is a diagram showing an example of donation recipient information 42. As shown in Fig. 5, donation recipient information 42 includes items such as "donation recipient ID", "donation recipient information", and "donation status".

[0054] "Donation recipient ID" is identification information that identifies the donation recipient. "Donation recipient information" is information about the donation recipient, including, for example, how the donation will be used and the details of the activities. "Donation status" is information that shows the donation status for each project in which the donation recipient is active, including information such as the target donation amount and the current total donation amount.

[0055] Next, each function (acquisition unit 31, selection unit 32, suggestion unit 33, donation unit 34, and provision unit 35) of the control unit 3 of the information processing device 1 will be described.

[0056] The acquisition unit 31 acquires various information. The acquisition unit 31 acquires benefit information indicating a benefit granted in accordance with a user's behavior in a service. Specifically, the acquisition unit 31 acquires benefit information in which the benefit is points granted when the user purchases a product in a shopping service. Such points are, for example, a value obtained by multiplying the purchase price of the product by a predetermined coefficient (e.g., 5%). Furthermore, such points may be points granted when a payment service using electronic money is used when purchasing a product.

[0057] In addition, the benefit is not limited to a benefit that is granted (that the user can use) at the time the user purchases a product, but may be a benefit that is granted (that the user can use) a specified period of time after the user purchases the product.

[0058] The acquisition unit 31 also acquires information related to the user. The information related to the user is, for example, information on whether or not the user and other users have a predetermined relationship, and information on the user's behavior when using a service. The presence or absence of a predetermined relationship can be estimated (acquired) based on, for example, attribute information of the user and other users, and the user's contact information (contact information of other users registered in the user terminal 100).

[0059] The acquisition unit 31 also acquires information related to the provider (product manufacturer, product seller, service provider) of the object (product or service) provided in the service. Information related to the provider of the object includes, for example, information on other objects provided by the provider, the location of facilities (factories, etc.) related to the provider, donation destinations of the provider, and information on the activities of the provider (tree planting activities, etc.).

[0060] The acquisition unit 31 also acquires donation recipient information related to the donation recipient. The donation recipient information includes donation status information related to the donation status and activity information related to the activities of the donation recipient. The donation status information is, for example, information on the target donation amount, the deadline for donations, and the currently achieved amount relative to the target donation amount. The activity information includes the time of the activity, the location of the activity (e.g., the country or region being supported), the target of the support (e.g., tree planting), and the like.

[0061] The selection unit 32 selects multiple candidate donation destinations to which the benefit in the benefit information is to be donated. Specifically, the selection unit 32 selects, as the candidate donation destinations, donation destinations to which other users who have a predetermined relationship with the user have donated.

[0062] Furthermore, the selection unit 32 selects the potential donation recipients based on the behavioral information of the user when using the service. Specifically, the selection unit 32 1 selects the potential donation recipients based on the contents of the product purchased by the user in the shopping service or the contents of the service used by the user. For example, the selection unit 32 selects the potential donation recipients related to the product purchased by the user. As an example, when the user purchases coffee beans, the information processing device 1 selects the potential donation recipients related to the coffee beans (for example, donation recipients related to the livelihood support of coffee bean producers suffering from poverty, etc.).

[0063] The selection unit 32 also selects potential donation recipients based on information related to the provider of the object provided in the service. Specifically, the selection unit 32 selects potential donation recipients based on information related to the seller or manufacturer of the product sold in the shopping service. For example, if the manufacturer or seller is engaged in tree planting activities (or supports a donation recipient engaged in tree planting activities), the selection unit 32 selects potential donation recipients that are engaged in such tree planting activities (or the supporting donation recipients). The selection unit 32 also selects potential donation recipients related to the area where the factory or the like of the seller or manufacturer of the product is located. The selection unit 32 also selects potential donation recipients related to other products produced or sold by the seller or manufacturer of the product.

[0064] The selection unit 32 also selects donation destinations designated by the product's distributor or manufacturer as donation destination candidates. Specifically, the selection unit 32 selects donation destinations selected by the product's distributor or manufacturer, or donation destinations to which the product's distributor or manufacturer has actually made donations, as donation destination candidates.

[0065] The selection unit 32 also selects potential donation recipients based on donation recipient information related to the donation recipients.

[0066] The suggestion unit 33 suggests the selected donation destination candidates to the user via the user terminal 100. For example, the suggestion unit 33 suggests the selected multiple donation destination candidates by displaying them in a list. The suggestion unit 33 may also calculate a score indicating the degree of relevance with the user for each selected donation destination candidate, and extract and suggest donation destination candidates whose scores are equal to or greater than a threshold.

[0067] Alternatively, when displaying a list of all of the selected multiple potential donation destinations, the suggestion unit 33 may highlight the potential donation destinations having scores equal to or greater than a threshold value, for example, by displaying the marks "recommended" or the like.

[0068] The donation unit 34 accepts the selection of a donation destination candidate from among the proposed donation destination candidates via the user terminal 100, and performs a donation process to donate the above-mentioned benefits to the selected donation destination candidate. Specifically, the donation unit 34 accepts the selection of only one donation destination candidate or two or more donation destination candidates from among the proposed multiple donation destination candidates. Furthermore, when the donation unit 34 accepts the selection of two or more donation destination candidates, it may accept an allocation ratio of the benefits (donation ratio) for each donation destination candidate.

[0069] Next, the donation unit 34 performs a donation process to donate the above-mentioned benefit to the selected potential donation recipient. Specifically, the donation unit 34 grants the benefit to the selected potential donation recipient at the timing when the benefit is granted to the user. More specifically, if the benefit is granted at the timing when the user purchases a product, the donation unit 34 makes a donation to the potential donation recipient at that timing. In addition, if the benefit is granted a predetermined period after the purchase of the product, the donation unit 34 makes a donation at the timing when the benefit is granted after the predetermined period. In addition, if multiple benefits are granted collectively at a predetermined cycle (for example, at the end of the month, etc.), the donation unit 34 may donate multiple benefits collectively at the timing of the cycle.

[0070] The providing unit 35 provides the user with donation destination content provided by the donation destination to which the user donated a benefit. The providing unit 35 also provides history content related to the donation history of the user who donated the benefit. The donation destination content and history content are provided by displaying them on the user terminal 100 in the display mode shown in FIG. 1B, for example.

[0071] Next, a processing procedure of the processing executed by the information processing device 1 according to the embodiment will be described with reference to Fig. 6. Fig. 6 is a flowchart showing the processing procedure of the processing executed by the information processing device 1 according to the embodiment.

[0072] As shown in FIG. 6, the control unit 3 first acquires benefit information indicating a benefit to be given to a user (step S101).

[0073] Next, the control unit 3 selects a donation destination candidate to which the bonus is to be donated in the bonus information (step S102).

[0074] Next, the control unit 3 proposes the selected donation destination candidates to the user (step S103).

[0075] Next, the control unit 3 accepts a selection of a donation destination candidate from the proposed donation destination candidates from the user (step S104).

[0076] Next, the control unit 3 performs a donation process to donate the privilege to the selected donation destination candidate as the donation destination (step S105).

[0077] Next, the control unit 3 acquires the content provided by the donation recipient who donated the benefit (step S106).

[0078] Next, the control unit 3 provides the acquired content to the user who donated the privilege (step S107), and ends the process.

[0079] 〔others〕 In addition, among the processes described in the above embodiments, some of the processes described as being performed automatically can be performed manually. Alternatively, all or some of the processes described as being performed manually can be performed automatically using a known method. In addition, the information including the processing procedures, specific names, various data, and parameters shown in the above documents and drawings can be changed arbitrarily unless otherwise specified. For example, the various information shown in each drawing is not limited to the illustrated information.

[0080] In addition, each component of each device shown in the figure is a functional concept, and does not necessarily have to be physically configured as shown in the figure. In other words, the specific form of distribution and integration of each device is not limited to that shown in the figure, and all or part of them can be functionally or physically distributed and integrated in any unit according to various loads, usage conditions, etc.

[0081] 3 may be held in a storage server or the like instead of being held by each device. In this case, each device obtains various pieces of information by accessing the storage server.

[0082] [Hardware configuration] The information processing device 1 according to the embodiment described above is realized by a computer 1000 having a configuration as shown in Fig. 7. Fig. 7 is a diagram showing an example of a hardware configuration. The computer 1000 is connected to an output device 1010 and an input device 1020, and has a configuration in which a calculation device 1030, a primary storage device 1040, a secondary storage device 1050, an output IF (Interface) 1060, an input IF 1070, and a network IF 1080 are connected by a bus 1090.

[0083] The arithmetic device 1030 operates based on programs stored in the primary storage device 1040 and the secondary storage device 1050 and programs read from the input device 1020, and executes various processes. The primary storage device 1040 is a memory device, such as a RAM, that temporarily stores data used by the arithmetic device 1030 for various calculations. The secondary storage device 1050 is a storage device in which data used by the arithmetic device 1030 for various calculations and various databases are registered, and is realized by a ROM (Read Only Memory), a HDD (Hard Disk Drive), a flash memory, or the like.

[0084] The output IF 1060 is an interface for transmitting information to be output to an output device 1010 that outputs various types of information, such as a monitor or a printer, and is realized by a connector conforming to a standard such as USB (Universal Serial Bus), DVI (Digital Visual Interface), or HDMI (registered trademark) (High Definition Multimedia Interface). The input IF 1070 is an interface for receiving information from various input devices 1020, such as a mouse, keyboard, and scanner, and is realized by a USB, for example.

[0085] The input device 1020 may be a device that reads information from, for example, an optical recording medium such as a CD (Compact Disc), a DVD (Digital Versatile Disc), or a PD (Phase change rewritable Disk), a magneto-optical recording medium such as an MO (Magneto-Optical disk), a tape medium, a magnetic recording medium, or a semiconductor memory. The input device 1020 may also be an external storage medium such as a USB memory.

[0086] The network IF 1080 receives data from other devices via the network N and sends it to the arithmetic device 1030, and also transmits data generated by the arithmetic device 1030 to other devices via the network N.

[0087] The arithmetic unit 1030 controls the output device 1010 and the input device 1020 via the output IF 1060 and the input IF 1070. For example, the arithmetic unit 1030 loads a program from the input device 1020 or the secondary storage device 1050 onto the primary storage device 1040 and executes the loaded program.

[0088] For example, when the computer 1000 functions as the information processing device 1, the arithmetic unit 1030 of the computer 1000 realizes the functions of the control unit 3 by executing a program loaded onto the primary storage device 1040.

[0089] 〔effect〕 As described above, the information processing device 1 according to the embodiment includes an acquisition unit 31, a suggestion unit 33, and a donation unit 34. The acquisition unit 31 acquires benefit information indicating a benefit to be granted to a user in accordance with the user's behavior in a predetermined service. The suggestion unit 33 suggests to the user a plurality of potential donation destinations to which the benefit in the benefit information is to be donated. The donation unit 34 donates the benefit to the potential donation destination selected by the user from the plurality of suggested potential donation destinations.

[0090] Moreover, the information processing device 1 according to the embodiment includes an acquisition unit 31 and a suggestion unit 33. The acquisition unit 31 acquires benefit information indicating a benefit to be granted to a user in accordance with the user's behavior in a predetermined service. The suggestion unit 33 suggests to the user, based on information related to the user, donation destination candidates to which the benefit in the benefit information is to be donated.

[0091] Moreover, the information processing device 1 according to the embodiment includes an acquisition unit 31 and a suggestion unit 33. The acquisition unit 31 acquires benefit information indicating a benefit to be granted to a user in accordance with the user's behavior in a predetermined service. The suggestion unit 33 suggests to the user potential donation destinations to which the benefit in the benefit information is to be donated, based on information related to a provider of an object provided in the service.

[0092] The information processing device 1 according to the embodiment includes an acquisition unit 31 and a suggestion unit 33. The acquisition unit 31 acquires benefit information indicating a benefit given to a user in accordance with the user's behavior in a predetermined service. The suggestion unit 33 suggests to the user potential donation destinations selected based on donation destination information regarding a donation destination of the benefit in the benefit information.

[0093] Moreover, the information processing device 1 according to the embodiment includes a donation unit 34 and a provision unit 35. The donation unit 34 donates a privilege granted to a user in accordance with the user's behavior in a predetermined service to a predetermined donation destination. When the privilege is donated to the donation destination, the provision unit 35 provides the user with content provided by the donation destination.

[0094] The information processing device 1 according to the embodiment includes a donation unit 34 and a provision unit 35. The donation unit 34 donates a privilege granted to a user in accordance with the user's behavior in a predetermined service. The provision unit 35 provides history content related to the donation history of the user who donated the privilege.

[0095] According to the information processing device 1 according to each embodiment described above, it is possible to provide a better service relating to donations.

[0096] Although some of the embodiments of the present application have been described in detail above with reference to the drawings, these are merely examples, and the present invention can be embodied in other forms that incorporate various modifications and improvements based on the knowledge of those skilled in the art, including the aspects described in the Disclosure of the Invention section.

[0097] 〔others〕 In addition, among the processes described in the above embodiments, all or part of the processes described as being performed automatically can be performed manually, or all or part of the processes described as being performed manually can be performed automatically by a known method. In addition, the information including the processing procedures, specific names, various data and parameters shown in the above documents and drawings can be changed arbitrarily unless otherwise specified. For example, the various information shown in each drawing is not limited to the illustrated information.

[0098] In addition, each component of each device shown in the figure is a functional concept, and does not necessarily have to be physically configured as shown in the figure. In other words, the specific form of distribution and integration of each device is not limited to that shown in the figure, and all or part of them can be functionally or physically distributed and integrated in any unit according to various loads, usage conditions, etc.

[0099] Furthermore, the processes described in the above-described embodiments can be appropriately combined as long as the process contents are not contradictory.

[0100] Moreover, the above-mentioned "section, module, unit" can be read as "means" or "circuit", etc. For example, the control unit 3 can be read as control means or a control circuit. [Explanation of symbols]

[0101] 1. Information processing device 2. Communications Department 3. Control Unit 4 Storage section 31 Acquisition Department 32 Selection section 33 Proposal Department 34 Donations Department 35 Providing Department 41 User Information 42 Donation Information 50 Donation terminals 100 user terminals S Information Processing System

Claims

1. An acquisition unit that acquires benefit information indicating a benefit to be granted to a user in accordance with the user's purchasing behavior in a shopping service; a suggestion unit that suggests to the user, on a payment screen of the shopping service, a plurality of potential donation destinations to which the benefit in the benefit information is to be donated based on information related to the user, so that the user can select at least one of the plurality of potential donation destinations; Equipped with The information relating to the user includes: The contact information includes contact information of other users registered in a user terminal owned by the user, The suggestion unit, Suggesting, as the donation destination candidates, donation destinations to which other users who are estimated to have a predetermined relationship with the user based on the contact information have made donations Information processing device.

2. The information relating to the user includes: The shopping service includes behavioral information of the user when using the shopping service, The suggestion unit, Suggesting donation destinations related to the behavioral information as the donation destination candidates. The information processing device according to claim 1 .

3. The benefit is: Points are awarded when you purchase a product sold in the shopping service. The information processing device according to claim 1 .

4. The points are: When the purchase of the said product is made using an electronic money payment service, the points are awarded by the said payment service. The information processing device according to claim 3 .

5. The system further includes a donation section that makes a donation to the candidate donation recipient at the timing when the special benefit is granted. The information processing device according to claim 1 .

6. The donation section includes: In the case where the benefit is to be awarded a predetermined period after the purchase, the donation is made at the timing when the benefit is awarded after the predetermined period. The information processing device according to claim 5 .

7. The donation section includes: If the benefit is granted at the time of the purchase, the person makes a donation at that time. The information processing device according to claim 5 .

8. 1. A computer-implemented information processing method, comprising: an acquisition step of acquiring benefit information indicating a benefit to be granted to a user in association with a purchasing behavior of the user in a shopping service; a suggestion step of suggesting to the user, on a payment screen of the shopping service, a plurality of potential donation destinations to which the benefit in the benefit information is to be donated, based on information related to the user, so that the user can select at least one of the plurality of potential donation destinations; Including, The information relating to the user includes: The contact information includes contact information of other users registered in a user terminal owned by the user, The proposed process comprises: Suggesting, as the donation destination candidates, donation destinations to which other users who are estimated to have a predetermined relationship with the user based on the contact information have made donations Information processing methods.

9. An acquisition step of acquiring benefit information indicating a benefit to be granted to a user in accordance with the user's purchasing behavior in a shopping service; a proposal step of proposing to the user, on a payment screen of the shopping service, a plurality of potential donation destinations to which the benefit in the benefit information is to be donated, based on information related to the user, so that the user can select at least one of the plurality of potential donation destinations; Run the following on your computer: The information relating to the user includes: The contact information includes contact information of other users registered in a user terminal owned by the user, The proposed procedure comprises: Suggesting, as the donation destination candidates, donation destinations to which other users who are estimated to have a predetermined relationship with the user based on the contact information have made donations Information processing program.

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