Facility management system, facility management method and program

Abstract

To provide a facility management system that enables a user to easily perform processes corresponding to each area on a mobile terminal while moving between different areas within a facility. [Solution] The facility management system includes a first position detection unit that detects whether a user is present within a predetermined first area within the facility, and a first transmission unit that, when the first position detection unit detects that a user is present within the first area, transmits a first start signal to a terminal device carried by the user to start a first processing that is preset in the terminal device.

Description

[Technical field]

[0001] The present disclosure relates to a facility management system, a facility management method, and a program. [Background technology]

[0002] A system is known in which a function associated with a visitor or a function specified according to the visitor's purpose for entering the building is set as executable, and when an instruction to execute a set function is received, information regarding the location of the mobile device is used to determine whether or not to allow execution of the function (see, for example, Patent Document 1). [Prior art documents] [Patent documents]

[0003] [Patent Document 1] JP 2018-173919 A Summary of the Invention [Problem to be solved by the invention]

[0004] However, in the technology shown in Patent Document 1, when a user moves between different areas within a facility and wishes to perform different processes on his / her mobile terminal in each area, such as using different application software corresponding to each area, the user must operate his / her mobile terminal to launch and terminate the application software corresponding to each area each time he / she moves to a different area.

[0005] The present disclosure has been made to solve such problems, and its purpose is to provide a facility management system, a facility management method, and a program that enable a user to move between different areas within a facility and easily perform processing corresponding to each area on a mobile terminal in each area. [Means for solving the problem]

[0006] The facility management system according to the present disclosure is a system for managing a preset a first entrance / exit terminal that reads identification information of a user attempting to enter the first area from outside the first area; an authentication unit that authenticates whether or not the user of the identification information has the authority to enter the first area based on the identification information read by the first entrance / exit terminal; and The device includes a first position detection unit that detects whether or not a user is present within a first area, and a first transmission unit that, when the first position detection unit detects that a user is present within the first area, transmits a first start signal to a terminal device carried by the user to start a first processing that is preset in the terminal device.

[0007] The facility management method according to the present disclosure is a method for managing a facility by an authentication step of authenticating whether or not a user of the identification information has the authority to enter the area based on the identification information read by an entrance / exit terminal that reads the identification information of a user who is attempting to enter the area from outside the area; and The method includes a position detection step of detecting whether or not a user is present within an area, and a transmission step of transmitting a start signal to a terminal device carried by the user when the position detection step detects that the user is present within the area, for starting a process that has been preset in the terminal device.

[0008] The program according to the present disclosure is for causing a computer to execute the facility management method described above. Effect of the Invention

[0009] The facility management system, facility management method, and program disclosed herein have the advantage of enabling users to move between different areas within a facility and easily perform processes corresponding to each area on their mobile devices in each area. [Brief description of the drawings]

[0010] [Figure 1] 1 is a diagram showing an overall configuration of a facility management system according to a first embodiment. [Diagram 2] 2 is a block diagram showing a configuration of an entrance / exit management server of the facility management system in accordance with the first embodiment. FIG. [Diagram 3] 2 is a block diagram showing a configuration of a first application server of the facility management system according to the first embodiment. FIG. [Figure 4] 4] FIG. 4 is a block diagram showing a configuration of a second application server of the facility management system in accordance with the first embodiment. [Diagram 5]4 is a flow diagram showing an example of the operation of the facility management system according to the first embodiment. [Figure 6] 6 is a flow diagram showing another example of the operation of the facility management system according to the first embodiment. [Figure 7] FIG. 11 is a diagram showing the overall configuration of a facility management system according to a second embodiment. [Figure 8] FIG. 11 is a block diagram showing a configuration of an indoor positioning server of a facility management system according to a second embodiment. [Figure 9] FIG. 2 is a diagram illustrating an example of a configuration for implementing functions of an entrance / exit management server, an indoor positioning server, etc. of a facility management system. DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENTS

[0011] The following describes the embodiments for implementing the facility management system, facility management method, and program according to the present disclosure with reference to the accompanying drawings. In each drawing, the same or corresponding parts are given the same reference numerals, and duplicated descriptions are appropriately simplified or omitted. In the following description, for convenience, the positional relationship of each structure may be expressed based on the illustrated state. Note that the present disclosure is not limited to the following embodiments, and the embodiments may be freely combined, any component of each embodiment may be modified, or any component of each embodiment may be omitted, within the scope of the present disclosure.

[0012] Embodiment 1 A first embodiment of the present disclosure will be described with reference to Figs. 1 to 6 and 9. Fig. 1 is a diagram showing an overall configuration of a facility management system. Fig. 2 is a block diagram showing a configuration of an entrance / exit management server of the facility management system. Fig. 3 is a block diagram showing a configuration of a first application server of the facility management system. Fig. 4 is a block diagram showing a configuration of a second application server of the facility management system. Fig. 5 is a flow diagram showing an example of the operation of the facility management system. Fig. 6 is a flow diagram showing another example of the operation of the facility management system. Fig. 9 is a diagram showing an example of a configuration for realizing the functions of the entrance / exit management server, etc. of the facility management system.

[0013] The facility management system according to this embodiment is a system that manages the entry and exit of people in a facility such as a building. As shown in Fig. 1, the facility management system according to this embodiment includes an entry and exit management server 100, an entry and exit control device 200, a first entry and exit terminal 311, a second entry and exit terminal 312, a first application server 410, and a second application server 420. Each of the first entry and exit terminal 311 and the second entry and exit terminal 312 is connected to the entry and exit control device 200 so as to be able to communicate with each other. The entry and exit control device 200 is connected to the entry and exit management server 100 so as to be able to communicate with each of the first application server 410 and the second application server 420.

[0014] Two or more areas are set in advance in a facility managed by the facility management system according to this embodiment. In the configuration example described here, in order to avoid unnecessarily complicated explanation, the number of areas set in the facility is two. These areas are called Area A and Area B, respectively. Area A and Area B are adjacent to each other. Furthermore, the boundaries between these areas are partitioned by, for example, walls, fences, etc., to prevent easy movement between the areas.

[0015] Area A is the first area. The first entrance / exit terminal 311 is a terminal that reads the identification information of a user who is going to enter area A from outside area A. The identification information of a user may be, for example, a password set in advance by each user, or data such as an identification number or an identification character string that is assigned in advance to each user, or biometric information such as the user's iris, fingerprint, vein pattern, or face information. When the identification information is data such as an identification number, the user of the facility has a recording medium on which his / her identification information is recorded. The recording medium on which the identification information is recorded is, for example, a magnetic ID card, a contact or non-contact ID card with an IC built in, an RFID tag, or the like. The first entrance / exit terminal 311 is installed in correspondence with each door, gate, passage, etc. that the user passes through when entering or exiting area A. The first entrance / exit terminal 311 is installed outside area A in the vicinity of the corresponding door, gate, passage, etc. The first entrance / exit terminal 311 reads the identification information of a user who is going to enter area A by passing through the corresponding door, gate, passage, etc.

[0016] Area B is a second area set within the facility as an area different from area A, i.e., the first area. The second entrance / exit terminal 312 is a terminal that reads the identification information of a user attempting to enter area B from outside area B. The second entrance / exit terminal 312 is installed, for example, corresponding to each door, gate, passageway, etc. that the user passes through when entering or exiting area B. The second entrance / exit terminal 312 is installed outside area B in the vicinity of the corresponding door, gate, passageway, etc. The second entrance / exit terminal 312 reads the identification information of a user attempting to enter area B by passing through the corresponding door, gate, passageway, etc.

[0017] Each door is provided with an electric lock. The entrance / exit control device 200 controls the locking and unlocking of the electric lock of each door, as well as the opening and closing of each gate. The first entrance / exit terminal 311 and the second entrance / exit terminal 312 transmit the read identification information to the entrance / exit control device 200. The entrance / exit control device 200 relays the identification information transmitted from the first entrance / exit terminal 311 and the second entrance / exit terminal 312, and transmits it to the entrance / exit management server 100.

[0018] 2, the entrance / exit management server 100 includes an authentication unit 101, a movement management unit 102, a first position detection unit 111, and a second position detection unit 112. The authentication unit 101 authenticates whether or not a user of the identification information transmitted from the entrance / exit control device 200, i.e., the identification information read by the first entrance / exit terminal 311 or the second entrance / exit terminal 312, has the authority to enter area A or area B. This authentication can be achieved by using a known method.

[0019] The authentication result by the authentication unit 101 is transmitted to the entrance / exit control device 200. The entrance / exit control device 200 controls the operation of the electric lock of each door and the opening / closing operation of each gate according to the authentication result by the authentication unit 101. That is, when the authentication unit 101 succeeds in authenticating the identification information read by the first entrance / exit terminal 311, the entrance / exit control device 200 unlocks the electric lock of the door corresponding to the first entrance / exit terminal 311, or opens the gate corresponding to the first entrance / exit terminal 311. On the other hand, when the authentication unit 101 fails in authenticating the identification information read by the first entrance / exit terminal 311, the entrance / exit control device 200 maintains the electric lock of the door corresponding to the first entrance / exit terminal 311 in a locked state, or maintains the gate corresponding to the first entrance / exit terminal 311 in a closed state. In addition, an alarm may be issued or a warning light may be turned on when authentication fails.

[0020] Similarly, if the authentication unit 101 succeeds in authenticating the identification information read by the second entrance / exit terminal 312, the entrance / exit control device 200 unlocks the electric lock of the door corresponding to the second entrance / exit terminal 312, or opens the gate corresponding to the second entrance / exit terminal 312. On the other hand, if the authentication unit 101 fails to authenticate the identification information read by the second entrance / exit terminal 312, the entrance / exit control device 200 keeps the electric lock of the door corresponding to the second entrance / exit terminal 312 locked, or keeps the gate corresponding to the second entrance / exit terminal 312 closed. Also, an alarm may be issued or a warning light may be turned on when authentication fails.

[0021] The movement management unit 102 manages the current location and movements of the user within the facility using the authentication result by the authentication unit 101. That is, when the authentication unit 101 is successful in authenticating the identification information read by the first entrance / exit terminal 311, the movement management unit 102 determines that the user of the identification information has moved into area A. On the other hand, when the authentication unit 101 fails in authenticating the identification information read by the first entrance / exit terminal 311, the movement management unit 102 determines that the user of the identification information cannot move into area A and remains in the area where the user is currently located.

[0022] Similarly, if authentication unit 101 is successful in authenticating the identification information read by second entrance / exit terminal 312, movement management unit 102 determines that the user of that identification information has moved into area B. On the other hand, if authentication unit 101 fails in authenticating the identification information read by second entrance / exit terminal 312, movement management unit 102 determines that the user of that identification information cannot move into area B and remains in the current area.

[0023] The first position detection unit 111 detects whether or not the user is present within area A, based on the management contents of the user's current position and movements within the facility by the movement management unit 102, or the authentication result by the authentication unit 101. That is, when the movement management unit 102 determines that the user's current position is within area A, the first position detection unit 111 detects that the user is present within area A. In addition, when the movement management unit 102 determines that the user who was within area A has moved outside area A, the first position detection unit 111 detects that the user is no longer present within area A.

[0024] Alternatively, when authentication unit 101 is successful in authenticating the identification information read by first entrance / exit terminal 311, first position detection unit 111 detects that the user of the identification information has moved into area A and as a result, the user is present within area A. Also, when authentication unit 101 is successful in authenticating the identification information read by second entrance / exit terminal 312, first position detection unit 111 detects that the user of the identification information has moved into area B and as a result, the user is not present within area A. In this way, first position detection unit 111 detects whether or not the user is present within area A, that is, the first area set in advance within the facility.

[0025] Similarly, the second position detection unit 112 detects whether or not the user is present within area B, based on the management contents of the user's current position and movements within the facility by the movement management unit 102, or the authentication result by the authentication unit 101. That is, when the movement management unit 102 determines that the user's current position is within area B, the second position detection unit 112 detects that the user is present within area B. In addition, when the movement management unit 102 determines that the user who was within area B has moved outside area B, the second position detection unit 112 detects that the user is no longer present within area B.

[0026] Alternatively, when authentication unit 101 is successful in authenticating the identification information read by second entrance / exit terminal 312, second position detection unit 112 detects that the user of the identification information has moved into area B and is therefore present in area B. Also, when authentication unit 101 is successful in authenticating the identification information read by first entrance / exit terminal 311, second position detection unit 112 detects that the user of the identification information has moved into area A and is therefore not present in area B. In this way, second position detection unit 112 detects whether or not the user is present in area B, i.e., the second area set in advance within the facility.

[0027] The detection results by the first position detection unit 111 and the second position detection unit 112 are transmitted from the entrance / exit management server 100 to the first application server 410 and the second application server 420. As shown in FIG. 3, the first application server 410 includes a first transmission unit 411. The user carries a mobile terminal 500. The mobile terminal 500 is a terminal device that can be carried by the user, such as a smartphone, a tablet terminal, or a smartwatch. The first transmission unit 411 can communicate with the mobile terminal 500 carried by the user, for example, via a wireless communication network within the facility, the Internet, or the like.

[0028] The first transmission unit 411 transmits a first start signal to the mobile terminal 500 carried by the user in response to the detection result by the first position detection unit 111. The first start signal is a signal for starting a first process set in advance on the mobile terminal 500 carried by the user. The first process is, for example, a process for starting a first application software. In this case, the first start signal is a signal for starting the first application software on the mobile terminal 500 carried by the user. The first application software is a preset application software. The first application software provides information, functions, services, etc. related to the area A to a user in the area A, which is the first area. Examples of the first application software include application software that displays the position of each user in the area A, application software that reserves a seat in the area A, application software that provides tenant information in the area A, and application software that allows call registration for an elevator installed in the area A.

[0029] When the first position detection unit 111 detects that a user is present within the area A, the first transmission unit 411 transmits a first start signal to the portable terminal 500 carried by the user. Here, for example, the user and the portable terminal 500 carried by the user are associated in advance, so that the first transmission unit 411 can identify the portable terminal 500 to be the transmission destination. The association between the user and the portable terminal 500 can be performed, for example, by associating the user's identification information with information capable of uniquely identifying the portable terminal 500 (for example, a MAC address, etc.).

[0030] Mobile terminal 500 that has received the first processing signal starts the first processing. That is, for example, mobile terminal 500 that has received the first start signal starts the first application software. If the first application software has already been installed in mobile terminal 500, mobile terminal 500 starts the first application software installed in mobile terminal 500. If the first application software is not installed in mobile terminal 500, mobile terminal 500 that has received the first start signal may, for example, access a specified URL to download the first application software, install it, and start the first application software.

[0031] Furthermore, the first application software may be executed on the server side instead of on mobile terminal 500. In this case, starting the first application software on mobile terminal 500 means starting, for example, a browser application or the like on mobile terminal 500 and accessing the URL of the first application software. Alternatively, the above-mentioned first start process may be a process of accessing a preset URL.

[0032] 4, the second application server 420 includes a second transmission unit 421. The second transmission unit 421 transmits a second start signal to the mobile terminal 500 carried by the user in response to a detection result by the second position detection unit 112. The second start signal is a signal for starting a second process set in advance in the mobile terminal 500 carried by the user. The second process is a process different from the first process.

[0033] For example, the second process is a process of starting up the second application software on the mobile terminal 500 carried by the user. In this case, the second start signal is a signal for starting up the second application software on the mobile terminal 500 carried by the user. The second application software is preset and is application software different from the first application software. The second application software provides information, functions, services, etc. related to area B to users in area B, which is the second area. Examples of the second application software include application software that displays the location of each user in area B, application software that reserves seats in area B, application software that provides tenant information in area B, and application software that allows call registration for elevators installed in area B.

[0034] When second position detection unit 112 detects that a user is present within area B, second transmission unit 421 transmits a second start signal to portable terminal 500 carried by the user. Portable terminal 500 that receives the second processing signal starts the second processing. That is, for example, portable terminal 500 that receives the second start signal starts the second application software. Note that when the second application software is not installed in portable terminal 500 and when the second application software is executed on the server side, the same is true for the first application software described above.

[0035] According to the facility management system configured as described above, when it is detected that a user is within a set area within the facility, a start signal for starting a pre-set process on a terminal device carried by the user is transmitted to the terminal device. This enables the user to move between different areas within the facility and easily perform processes corresponding to each area on their mobile device in each area.

[0036] First transmission unit 411 may transmit a first end signal to mobile terminal 500 carried by the user in response to a detection result by first position detection unit 111. The first end signal is a signal for ending a first process that has been started and is being executed on mobile terminal 500. As in the above example, when the first process is a process for starting a first application software on mobile terminal 500, the first end signal is a signal for ending the first application software that is being executed on mobile terminal 500.

[0037] When the first position detection unit 111 detects that the user carrying the mobile terminal 500 is no longer present within the area A after transmitting the first start signal to the mobile terminal 500, the first transmission unit 411 transmits a first end signal to the mobile terminal 500. The mobile terminal 500 that has received the first end signal ends the first process that has been started and is being executed on the mobile terminal 500. That is, for example, the mobile terminal 500 that has received the first end signal ends the first application software that is running on the mobile terminal 500. Note that, when the first application software is being executed on the server side, ending the first application software that is running on the mobile terminal 500 means ending a browser app or the like that is accessing the URL of the first application software.

[0038] Furthermore, first transmission unit 411 may transmit a first end signal to portable terminal 500 carried by the user in accordance with a detection result by second position detection unit 112. In this case, after transmitting the first start signal to portable terminal 500, if second position detection unit 112 detects that the user carrying portable terminal 500 is within area B, first transmission unit 411 transmits the first end signal to portable terminal 500.

[0039] Similarly, second transmission unit 421 may transmit a second end signal to mobile terminal 500 carried by the user in response to a detection result by second position detection unit 112. The second end signal is a signal for ending the second process that has been started and is being executed on mobile terminal 500. As in the above example, when the second process is a process for launching second application software on mobile terminal 500, the second end signal is a signal for ending the second application software that is being executed on mobile terminal 500.

[0040] After transmitting the second start signal to the portable terminal 500, when the second position detection unit 112 detects that the user carrying the portable terminal 500 is no longer present within area B, the second transmission unit 421 transmits a second end signal to the portable terminal 500. The portable terminal 500 that has received the second end signal ends the second process that has been started and is being executed on the portable terminal 500. That is, for example, the portable terminal 500 that has received the second end signal ends the second application software that is running on the portable terminal 500.

[0041] Furthermore, second transmission unit 421 may transmit a second end signal to portable terminal 500 carried by the user in accordance with a detection result by first position detection unit 111. In this case, after transmitting the second start signal to portable terminal 500, if second position detection unit 112 detects that the user carrying portable terminal 500 is within area A, second transmission unit 421 transmits the second end signal to portable terminal 500.

[0042] According to the facility management system configured as described above, when a user leaves a set area within the facility, a termination signal for terminating a preset process being executed on a terminal device carried by the user is transmitted to the terminal device, so that when the user moves between different areas within the facility, the process being executed on the terminal device can be automatically switched. Therefore, while the user moves between different areas within the facility, the user can more easily perform processes corresponding to each area on the portable terminal.

[0043] Next, an example of the operation of the facility management system according to this embodiment will be described with reference to the flow diagram of Fig. 5. First, in step S1, the first position detection unit 111 determines whether or not the user has moved into area A. If the user has moved into area A, the first application server 410 then performs the process of step S2.

[0044] In step S2, the first transmission unit 411 transmits a first start signal to the mobile terminal 500 carried by the user detected in step S1 to have moved into area A. Then, the first application software is started on the mobile terminal 500 that has received the first start signal. In the following step S3, the first position detection unit 111 determines whether or not the user has moved from within area A to outside area A. If the user has not left area A and remains within area A, the first position detection unit 111 repeats the process of step S3 until the user leaves area A. Then, if the user has left area A, the first application server 410 next performs the process of step S4.

[0045] In step S4, first transmission unit 411 transmits a first end signal to mobile terminal 500 carried by the user who was detected in step S3 to have left area A. Then, the first application software is terminated in mobile terminal 500 that has received the first end signal.

[0046] After step S4, or if the user has not moved into area A in step S1, the entrance / exit management server 100 then performs the process of step S5. In step S5, the second position detection unit 112 determines whether the user has moved into area B. If the user has not moved into area B, the entrance / exit management server 100 returns to step S1 and continues the process. On the other hand, if the user has moved into area B, the second application server 420 then performs the process of step S6.

[0047] In step S6, the second transmission unit 421 transmits a second start signal to the mobile terminal 500 carried by the user detected in step S5 to have moved into area B. Then, the second application software is started on the mobile terminal 500 that has received the second start signal. In the following step S7, the second position detection unit 112 determines whether or not the user has moved from within area B to outside area B. If the user has not left area B and remains within area B, the second position detection unit 112 repeats the process of step S7 until the user leaves area B. Then, if the user has left area B, the second application server 420 next performs the process of step S8.

[0048] In step S8, the second transmission unit 421 transmits a second end signal to the mobile terminal 500 carried by the user who was detected to have left area B in step S7. Then, the second application software is terminated in the mobile terminal 500 that has received the second end signal. After step S8, the entrance / exit management server 100 returns to step S1 and continues the process.

[0049] Next, some modified examples of the facility management system according to this embodiment will be described. Instead of providing the first position detection unit 111 and the second position detection unit 112 in the entrance / exit management server 100, the first position detection unit 111 and the second position detection unit 112 may be provided in the entrance / exit control device 200. Alternatively, the first position detection unit 111 may be provided in the first entrance / exit terminal 311, and the second position detection unit 112 may be provided in the second entrance / exit terminal 312.

[0050] Furthermore, instead of providing the entrance / exit management server 100 and the entrance / exit control device 200 separately, the entrance / exit management server 100 and the entrance / exit control device 200 may be integrated into one server or control device. In other words, the first position detection unit 111 and the second position detection unit 112 may be provided in one server or control device.

[0051] Instead of separately providing the first application server 410 having the first transmission unit 411 and the second application server 420 having the second transmission unit 421, the first application server 410 and the second application server 420 may be integrated into one server or the like. That is, both the first transmission unit 411 and the second transmission unit 421 may be provided in one server or the like. In this case, the first transmission unit 411 and the second transmission unit 421 may be provided in the entrance / exit management server 100 or the entrance / exit control device 200 or the like. In this case, the first application server 410 and the second application server 420 mainly play a role of relaying the transmission of the start signal and the end signal to the mobile terminal 500.

[0052] A part of the first area (area A) and a part of the second area (area B) may overlap. In this case, when a user moves to an area (hereinafter also referred to as "area AB") where the first area (area A) and the second area (area B) overlap, the following patterns can be considered as a way to execute the first process and the second process on the mobile terminal 500 carried by the user.

[0053] Prioritize the first action over the second (only run the first action). Prioritize the second action over the first (only run the second action). · Execute both the first and second processes.

[0054] As in the above example, the first process is a process for starting (executing) the first application software, and the second process is a process for starting (executing) the second application software. First, a case where the first process is prioritized over the second process will be described. In this case, when a user moves from area A to area AB, the first application software is already running on the mobile terminal 500 of the user, so that neither the first transmission unit 411 nor the second transmission unit 421 transmits a start signal or an end signal to the mobile terminal 500. The same is true when the user moves from area AB to area A. In other words, area AB is simply treated as area A.

[0055] When the user moves from area B into area AB, the second application software is running on the user's mobile terminal 500, so second transmission unit 421 transmits a second end signal to the mobile terminal 500. Also, first transmission unit 411 transmits a first start signal to the mobile terminal 500. As a result, the second application software is terminated on the mobile terminal 500, and the first application software is started.

[0056] When the user moves from area AB into area B, the first application software is running on the user's mobile terminal 500, so first transmission unit 411 transmits a first end signal to the mobile terminal 500. Then, second transmission unit 421 transmits a second start signal to the mobile terminal 500. As a result, the first application software is terminated on the mobile terminal 500, and the second application software is started.

[0057] Next, a case where the second process is given priority over the first process will be described. In this case, when the user moves from area A to area AB, the first application software is running on the mobile terminal 500 of the user, so the first transmission unit 411 transmits a first end signal to the mobile terminal 500. Also, the second transmission unit 421 transmits a second start signal to the mobile terminal 500. As a result, the first application software is terminated on the mobile terminal 500, and the second application software is started.

[0058] When the user moves from area AB into area A, the second application software is running on the user's mobile terminal 500, so second transmission unit 421 transmits a second end signal to the mobile terminal 500. Then, first transmission unit 411 transmits a first start signal to the mobile terminal 500. As a result, the second application software is terminated on the mobile terminal 500, and the first application software is started.

[0059] When the user moves from area B into area AB, the second application software is already running on the user's mobile terminal 500, so neither the first transmission unit 411 nor the second transmission unit 421 transmits a start signal or an end signal to the mobile terminal 500. The same is true when the user moves from area AB into area B. In other words, area AB is simply treated as area B.

[0060] Finally, the third case where both the first process and the second process are executed will be described. In this case, when the user moves from area A to area AB, second transmission unit 421 transmits a second start signal to mobile terminal 500. As a result, both the first application software and the second application software are activated in mobile terminal 500.

[0061] When the user moves from area AB into area A, the second application software is running on the user's mobile terminal 500, so second transmission unit 421 transmits a second end signal to the mobile terminal 500. As a result, the second application software is ended on the mobile terminal 500, and only the first application software is running.

[0062] Furthermore, when the user moves from area B into area AB, first transmission unit 411 transmits a first start signal to portable terminal 500. As a result, both the first application software and the second application software are activated in portable terminal 500.

[0063] Then, when the user moves from area AB into area B, the first application software is running on the user's mobile terminal 500, so first transmission unit 411 transmits a first end signal to the mobile terminal 500. As a result, the first application software is ended on the mobile terminal 500, and only the second application software is running.

[0064] An example of the operation of the facility management system in the case where a part of the first area (area A) overlaps with a part of the second area (area B) will be described. When the first process is given priority over the second process (only the first process is executed), and when the second process is given priority over the first process (only the second process is executed), this is equivalent to treating area AB as area A and area B, respectively, as described above. Therefore, the flow of operation in these cases is basically the same as that shown in FIG. 5.

[0065] On the other hand, in the case where both the first process and the second process are executed in area AB, for example, an operation example of the facility management system when a user moves into area AB is shown in Fig. 6. That is, first, in step S11, the first position detection unit 111 and the second position detection unit 112 determine whether or not the user has moved into area AB. If the user has moved into area AB, the entrance / exit management server 100 then performs the process of step S12.

[0066] In step S12, the movement management unit 102 determines whether the area in which the user, whose movement into area AB was detected in step S11, was previously located was area A or area B, that is, whether the user moved to area AB from area A or area B. If the area in which the user was previously located was area A, the second application server 420 next performs the process of step S13.

[0067] In step S13, second transmission unit 421 transmits a second start signal to mobile terminal 500 carried by the user detected in step S11 to have moved into area AB. Then, the second application software is started in mobile terminal 500 that has received the second start signal.

[0068] On the other hand, if the area where the user was previously located is area B, the first application server 410 then performs the process of step S14. In step S14, the first transmission unit 411 transmits a first start signal to the mobile terminal 500 carried by the user who was detected in step S11 to have moved into area AB. Then, the first application software is started up in the mobile terminal 500 that has received the first start signal.

[0069] After steps S13 and S14, the entrance / exit management server 100 then performs the process of step S15. In step S15, the first position detection unit 111 and the second position detection unit 112 determine whether or not the user has moved from within area AB to outside area AB. If the user has not left area AB and remains within area AB, the first position detection unit 111 and the second position detection unit 112 repeat the process of step S15 until the user leaves area AB. Then, if the user has left area AB, the entrance / exit management server 100 then performs the process of step S16.

[0070] In step S16, the movement management unit 102 determines whether the destination of the user detected in step S15 to have left area AB is area A or area B, that is, whether the user moved from area AB to area A or area B. If the destination area of ​​the user is area A, the second application server 420 next performs the process of step S17.

[0071] In step S17, second transmission unit 421 transmits a second end signal to mobile terminal 500 carried by the user who was detected to have left area AB in step S15. Then, the second application software is terminated in mobile terminal 500 that has received the second end signal.

[0072] On the other hand, if the area to which the user has moved is area B, the first application server 410 then performs the process of step S18. In step S18, the first transmission unit 411 transmits a first end signal to the mobile terminal 500 carried by the user who was detected to have left area AB in step S15. Then, the first application software is terminated in the mobile terminal 500 that has received the first end signal. After steps S17 and S18, the entrance / exit management server 100 returns to step S11 and continues the process.

[0073] One of the first area (area A) and the second area (area B) may completely contain the other. When the first area (area A) contains the second area (area B), that is, when the second area (area B) is completely inside the first area (area A), when a user moves to the contained area B, the first process and the second process can be executed in the mobile terminal 500 carried by the user in the following manner, for example.

[0074] Prioritize the second action over the first (only run the second action). · Execute both the first and second processes.

[0075] Furthermore, when the second area (area B) encompasses the first area (area A), i.e., when the first area (area A) is completely inside the second area (area B), when a user moves into the encompassed area A, the following patterns can be considered as to how the first process and the second process are executed on the mobile terminal 500 carried by the user.

[0076] Prioritize the first action over the second (only run the first action). · Execute both the first and second processes.

[0077] The details of the process in each of these patterns are basically the same as the case where a part of the first area (area A) overlaps a part of the second area (area B). In order to avoid duplication, the details of the process in these patterns will not be described.

[0078] Embodiment 2 A second embodiment of the present disclosure will be described with reference to Fig. 7 to Fig. 9. Fig. 7 is a diagram showing an overall configuration of a facility management system. Fig. 8 is a block diagram showing a configuration of an indoor positioning server of the facility management system. Fig. 9 is a diagram showing an example of a configuration for realizing functions of an indoor positioning server of the facility management system, etc.

[0079] The second embodiment described here is an embodiment in which an indoor positioning system is used instead of the entrance / exit management system in the configuration of the first embodiment described above to ascertain the current location of a user. The facility management system according to the second embodiment will be described below, focusing on the differences from the first embodiment. Configurations that are not described are basically the same as those of the first embodiment. In the following description, configurations that are the same as or correspond to those of the first embodiment will be described with the same reference numerals as those used in the description of the first embodiment, as a general rule.

[0080] 7, the facility management system according to this embodiment includes an indoor positioning server 120, a first position detection terminal 321, a second position detection terminal 322, a first application server 410, and a second application server 420. Each of the first position detection terminal 321 and the second position detection terminal 322 is communicatively connected to the indoor positioning server 120. The indoor positioning server 120 is communicatively connected to each of the first application server 410 and the second application server 420.

[0081] The first position detection terminal 321 is a terminal that mainly detects the position of a user in the first area, area A. The user carries an RFID tag or the like for indoor positioning. Alternatively, application software for indoor positioning may be installed in a mobile terminal 500 carried by the user. In this disclosure, an RFID tag for indoor positioning, a mobile terminal 500 on which application software for indoor positioning is installed, and the like are referred to as "indoor positioning tag, etc." The first position detection terminal 321 communicates with an indoor positioning tag, etc. carried by a user in area A, and detects the position of the user by a known method using, for example, the radio wave strength in this communication.

[0082] A two-dimensional code or the like indicating a position may be posted at each point within area A, and the position of the user may be detected using the two-dimensional code or the like. In this case, the user photographs the two-dimensional code or the like at each point with the camera of mobile terminal 500 in which application software for indoor positioning is installed. Then, first position detection terminal 321 communicates with mobile terminal 500 and identifies the posting position of the two-dimensional code or the like photographed by mobile terminal 500, thereby detecting the position of the user carrying mobile terminal 500.

[0083] The second position detection terminal 322 is a terminal that mainly detects the position of the user within the second area, area B. The second position detection terminal 322 can detect the position of the user in the same manner as the first position detection terminal 321 described above. The position information of the user detected by the first position detection terminal 321 and the second position detection terminal 322 is transmitted to the indoor positioning server 120.

[0084] 8, the indoor positioning server 120 includes a position management unit 103, a first position detection unit 111, and a second position detection unit 112. The position management unit 103 manages the current position and movement of the user within the facility based on the user's position information transmitted from the first position detection terminal 321 and the second position detection terminal 322.

[0085] The first position detection unit 111 detects whether or not the user is present within area A based on the management contents of the user's current position and movements within the facility by the position management unit 103. That is, when the position management unit 103 determines that the user's current position is within area A, the first position detection unit 111 detects that the user is present within area A. Also, when the position management unit 103 determines that the user who was within area A has moved outside area A, the first position detection unit 111 detects that the user is no longer present within area A. In this way, the first position detection unit 111 detects whether or not the user is present within area A, that is, within a first area that is preset within the facility.

[0086] Similarly, second position detection unit 112 detects whether or not the user is present in area B based on the management contents of the user's current position and movements within the facility by location management unit 103. That is, when location management unit 103 determines that the user's current position is within area B, second position detection unit 112 detects that the user is present in area B. Also, when location management unit 103 determines that the user who was in area B has moved outside area B, second position detection unit 112 detects that the user is no longer present in area B. In this way, second position detection unit 112 detects whether or not the user is present in area B, that is, in a second area that is preset within the facility.

[0087] The detection results by the first position detection unit 111 and the second position detection unit 112 are transmitted from the indoor positioning server 120 to the first application server 410 and the second application server 420. The configurations of the first application server 410 and the second application server 420 are basically the same as those in the first embodiment described above. That is, the first application server 410 includes a first transmission unit 411. The first transmission unit 411 transmits a first start signal or a first end signal to the mobile terminal 500 carried by the user in accordance with the detection result by the first position detection unit 111. The second application server 420 includes a second transmission unit 421. The second transmission unit 421 transmits a second start signal or a second end signal to the mobile terminal 500 carried by the user in accordance with the detection result by the second position detection unit 112.

[0088] The facility management system configured as above can also achieve the same effects as those of the first embodiment.

[0089] FIG. 9 is a diagram showing an example of a configuration for implementing the functions of the entrance / exit management server 100, the indoor positioning server 120, the entrance / exit control device 200, the first entrance / exit terminal 311, the second entrance / exit terminal 312, the first position detection terminal 321, the second position detection terminal 322, the first application server 410, the second application server 420, and the mobile terminal 500 in the present disclosure (hereinafter, referred to as "each of the entrance / exit management server 100, etc."). Each function of the entrance / exit management server 100, etc. is implemented by, for example, a processing circuit. The processing circuit may include a processor 11 and a memory 12. The processing circuit may be dedicated hardware 13. A part of the processing circuit may be formed as the dedicated hardware 13, and the processing circuit may further include a processor 11 and a memory 12. In the example shown in the figure, a part of the processing circuit is formed as the dedicated hardware 13. In addition, in the example shown in the figure, the processing circuit further includes a processor 11 and a memory 12.

[0090] The processing circuit, a part of which is at least one dedicated hardware 13, may be, for example, a single circuit, a composite circuit, a programmed processor, a parallel programmed processor, an ASIC, an FPGA, or a combination of these. When the processing circuit has at least one processor 11 and at least one memory 12, each function of the entrance / exit management server 100 etc. is realized by software, firmware, or a combination of software and firmware.

[0091] The software and firmware are written as programs and stored in the memory 12. The processor 11 realizes the functions of each part by reading and executing the programs stored in the memory 12. The processor 11 is also called a CPU (Central Processing Unit), central processing unit, processing unit, arithmetic unit, microprocessor, microcomputer, or DSP. The memory 12 may be, for example, a non-volatile or volatile semiconductor memory such as a RAM, a ROM, a flash memory, an EPROM, or an EEPROM, or a magnetic disk, a flexible disk, an optical disk, a compact disk, a mini disk, a DVD, or the like.

[0092] In this way, each processing circuit of the entrance / exit management server 100 etc. can realize each function of the entrance / exit management server 100 etc. by hardware, software, firmware, or a combination of these. When each processing circuit of the entrance / exit management server 100 etc. comprises at least a processor 11 and a memory 12, the processor 11 executes a program stored in the memory 12 in each of the entrance / exit management servers 100 etc., and the hardware and software of each of the entrance / exit management servers 100 etc. work together to realize the functions of each unit equipped in each of the entrance / exit management servers 100 etc.

[0093] The facility management method according to the present disclosure includes a position detection step of detecting whether or not a user is present within a preset area in the facility, and a transmission step of transmitting a start signal to a terminal device carried by the user when the position detection step detects that the user is present within the area, for starting a preset process in the terminal device. The program according to the present disclosure is for causing a computer such as the entrance / exit management server 100 to execute the facility management method. The recording medium according to the present disclosure is a computer-readable medium having the program recorded thereon.

[0094] In addition, in the present disclosure, the embodiments, configuration examples, and modified examples may be combined in any manner without departing from the spirit of the present disclosure. Examples of various aspects of the present disclosure are summarized below as appendices. (Appendix 1) a first position detection unit that detects whether or not a user is present in a first area that is set in advance in the facility; A facility management system comprising: a first transmission unit that, when the first position detection unit detects that a user is present within the first area, transmits a first start signal to a terminal device carried by the user to start a first process that is preset in the terminal device. (Appendix 2) 2. The facility management system according to claim 1, wherein the first process is a process of launching a first application software preset in the terminal device. (Appendix 3) The facility management system of claim 1 or 2, wherein the first transmission unit transmits a first end signal to the terminal device to end the first processing started by the terminal device when the first position detection unit detects that a user carrying the terminal device is no longer present within the first area after transmitting the first start signal to the terminal device. (Appendix 4) a second position detection unit that detects whether or not a user is present in a second area that is preset within the facility as an area different from the first area; and a second transmission unit that, when it is detected that a user is present in the second area, transmits a second start signal to a terminal device carried by the user to cause the terminal device to start a second process that is preset in advance and is different from the first process. (Appendix 5) 5. The facility management system according to claim 4, wherein the second process is a process of launching a second application software, which is preset and different from the first application software, on the terminal device. (Appendix 6) The facility management system of claim 4 or 5, wherein the second transmission unit transmits a second end signal to the terminal device to terminate the second processing started in the terminal device when the second position detection unit detects that a user associated with the terminal device is no longer present within the second area after transmitting the second start signal to the terminal device. (Appendix 7) The facility management system of claim 4 or 5, wherein the second transmission unit transmits a second end signal to the terminal device to end the second processing started in the terminal device when the first position detection unit detects that a user carrying the terminal device is within the first area after transmitting the second start signal to the terminal device. (Appendix 8) The facility management system of claim 4 or 5, wherein the first transmission unit transmits a first end signal to the terminal device to end the first processing started in the terminal device when the second position detection unit detects that a user carrying the terminal device is within the second area after transmitting the first start signal to the terminal device. (Appendix 9) a first detection terminal having the first position detection unit; A facility management system according to any one of Supplementary Note 4 to Supplementary Note 8, further comprising: a second detection terminal having the second position detection unit. (Appendix 10) 9. A facility management system according to any one of claims 4 to 8, comprising a control device having the first position detection unit and the second position detection unit. (Appendix 11) a first server having the first transmission unit; A facility management system according to any one of Supplementary Note 4 to Supplementary Note 8, further comprising: a second server having the second transmission unit. (Appendix 12) 9. A facility management system according to any one of claims 4 to 8, comprising a server having the first transmission unit and the second transmission unit. (Appendix 13) a location detection step of detecting whether or not a user is present within a preset area within a facility; a transmission step of, when the location detection step detects that a user is within the area, transmitting a start signal to a terminal device carried by the user to cause the terminal device to start a pre-set process. (Appendix 14) A program for causing a computer to execute the facility management method according to claim 13. [Explanation of symbols]

[0095] 11 Processors 12. Memory 13 Dedicated Hardware 100 Entrance / Exit Management Server 101 Authentication Department 102 Dynamics Management Department 111 First position detection unit 112 Second position detection unit 120 Indoor positioning server 200 Entrance / Exit Control Device 311 Entrance / Exit Terminal No. 1 312 Second Entrance / Exit Terminal 321 First location detection terminal 322 Second location detection terminal 410 First application server 411 First Transmission Unit 420 Second application server 421 Second Transmission Unit 500 mobile devices

Claims

1. a first entrance / exit terminal that reads identification information of a user who attempts to enter a first area set in advance within a facility from outside the first area; an authentication unit that authenticates whether or not a user of the identification information read by the first entrance / exit terminal has an authority to enter the first area; a first location detection unit that detects whether or not a user is present within the first area based on an authentication result by the authentication unit; A facility management system comprising: a first transmission unit that, when the first position detection unit detects that a user is present within the first area, transmits a first start signal to a terminal device carried by the user to start a first processing that is preset in the terminal device.

2. The facility management system according to claim 1 , wherein the first process is a process of starting up a first application software preset in the terminal device.

3. 2. The facility management system of claim 1, wherein the first transmission unit transmits a first end signal to the terminal device to terminate the first processing started by the terminal device when the first position detection unit detects that a user carrying the terminal device is no longer present within the first area after transmitting the first start signal to the terminal device.

4. a second entrance / exit terminal configured to read identification information of a user attempting to enter the second area from outside a second area that is preset in the facility as an area different from the first area; The authentication unit further authenticates whether or not a user of the identification information read by the second entrance / exit terminal has an authority to enter the second area, based on the identification information; a second location detection unit that detects whether or not a user is present in the second area based on a result of authentication by the authentication unit; The facility management system of claim 1 or claim 3, further comprising a second transmission unit that, when it detects the presence of a user within the second area, transmits a second start signal to a terminal device carried by the user to start a predetermined second process, different from the first process, on the terminal device.

5. The first process is a process of starting up a first application software preset in the terminal device, The facility management system according to claim 4 , wherein the second process is a process of starting a second application software, which is preset and different from the first application software, on the terminal device.

6. 5. The facility management system of claim 4, wherein the second transmission unit transmits a second end signal to the terminal device for terminating the second processing started by the terminal device when the second position detection unit detects that a user associated with the terminal device is no longer present within the second area after transmitting the second start signal to the terminal device.

7. 5. The facility management system of claim 4, wherein the second transmission unit transmits a second end signal to the terminal device for terminating the second processing started by the terminal device when the first position detection unit detects that a user carrying the terminal device is present within the first area after transmitting the second start signal to the terminal device.

8. 5. The facility management system of claim 4, wherein the first transmission unit transmits a first end signal to the terminal device for terminating the first processing started by the terminal device when the second position detection unit detects that a user carrying the terminal device is present within the second area after transmitting the first start signal to the terminal device.

9. a first detection terminal having the first position detection unit; The facility management system according to claim 4 , further comprising: a second detection terminal having the second position detection unit.

10. The facility management system according to claim 4 , further comprising a control device having the first position detection unit and the second position detection unit.

11. a first server having the first transmission unit; The facility management system according to claim 4 , further comprising: a second server having the second transmission unit.

12. The facility management system according to claim 4 , further comprising a server having the first transmission unit and the second transmission unit.

13. an authentication step of authenticating whether or not a user of the identification information has the authority to enter a preset area in a facility based on the identification information read by an entrance / exit terminal that reads the identification information of the user who is attempting to enter the area from outside the area; a location detection step of detecting whether or not a user is present within the area based on a result of the authentication step; a transmission step of, when the location detection step detects that a user is within the area, transmitting a start signal to a terminal device carried by the user to cause the terminal device to start a pre-set process.

14. A program for causing a computer to execute the facility management method according to claim 13.

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