Report Creation Support Device, Report Creation Support Method, and Report Creation Support Program

Abstract

To support an ambulance crew to efficiently prepare a report.SOLUTION: A report preparation support device 30 includes: an acquisition unit 31 which acquires first state information 311 indicating a state of a transportation object person to be emergency-transported; and a creation unit 32 which creates a report draft 323 regarding the transportation object person on the basis of the first state information 311, and a creation reference 322 which indicates a relation of second state information 321 regarding a state of a transported person who has been emergency-transported in the past and a created report being created for the transported person.SELECTED DRAWING: Figure 4

Description

Technical Field

[0001] The present invention relates to a report creation support device, a report creation support method, and a report creation support program.

Background Art

[0002] In the medical field, there is a need for a technology that supports the efficient creation of reports so that medical staff can ensure sufficient time for medical procedures.

[0003] As a technology related to such a technology, Patent Document 1 discloses a report creation support device that searches for similar cases of a diagnostic target image from past cases and creates a report using the report of the similar cases. This device stores a correspondence between a case image and a report text template in which at least some of the words and phrases in the report text regarding this case image can be changed. Then, this device searches for a case image similar to the diagnostic target image from the stored case images, and creates a report text for the diagnostic target image by inputting the words and phrases corresponding to the diagnostic target image into the changeable words and phrases in the report text template corresponding to the case image.

[0004] Also, Patent Document 2 discloses a health crisis early detection system that monitors the health crisis of local residents almost in real time. This system creates and stores health crisis data related to a group abnormal situation based on the activity records of ambulances. This system extracts data on the symptoms of emergency patients at predetermined intervals for each conveyance performed within a predetermined time in the past for each predetermined area unit from the stored emergency symptom data, and searches whether it corresponds to any of the health crisis data. Then, when the number of conveyances corresponding to any of the health crisis data exceeds the threshold number as a result of this search, this device determines that a regional health crisis has occurred.

[0005] Also, Patent Document 3 discloses a plan operation program that can output a report in which a graph can be displayed for a plan and actual results in the operation stage of the plan.

Prior Art Documents

Patent Documents

[0006]

Patent Document 1

Patent Document 2

Patent Document 3

Summary of the Invention

Problems to be Solved by the Invention

[0007] In the medical field, the number of emergency cases has been increasing year by year, and the time available for emergency responders to handle one case has been decreasing. In such a situation, it is required to reduce the administrative work of emergency responders so that they can ensure as much time as possible to carry out emergency activities at the emergency scene. And it is an issue to support the efficient creation of an emergency report, which is one of the administrative tasks. Patent Documents 1 to 3 do not particularly mention this issue.

[0008] The main object of the present invention is to provide a report creation support device and the like that support emergency responders in efficiently creating an emergency report.

Means for Solving the Problems

[0009] A report creation support device according to an aspect of the present invention includes an acquisition means for acquiring first state information representing the state of a transport target to be emergently transported, and generation means for generating a report draft regarding the transport target based on the first state information and a generation criterion representing the relationship between the first state information, second state information regarding the state of a transporter who has been emergently transported in the past, and a completed report created regarding the transporter.

[0010] In another aspect of achieving the above object, a report creation support method according to an aspect of the present invention includes an information processing apparatus acquiring first state information representing the state of a conveyance target to be emergently conveyed, and based on the first state information, a generation criterion representing the relationship between second state information regarding the state of a conveyor who has been emergently conveyed in the past and a completed report created for the conveyor, generating a report draft regarding the conveyance target.

[0011] Furthermore, in a further aspect of achieving the above object, a report creation support program according to an aspect of the present invention includes an acquisition process of acquiring first state information representing the state of a conveyance target to be emergently conveyed, and a generation process of generating a report draft regarding the conveyance target based on the first state information and a generation criterion representing the relationship between second state information regarding the state of a conveyor who has been emergently conveyed in the past and a completed report created for the conveyor, and causing a computer to execute the processes.

[0012] Furthermore, the present invention can also be realized by a computer-readable non-volatile recording medium storing such a report creation support program (computer program).

Effects of the Invention

[0013] According to the present invention, a report creation support device or the like that supports emergency team members in efficiently creating an emergency report can be obtained.

Brief Description of the Drawings

[0014]

Figure 1

Figure 2

Figure 3

Figure 4

Figure 5

Embodiments for Carrying Out the Invention

[0015] Hereinafter, embodiments of the present invention will be described in detail with reference to the drawings.

[0016] <First Embodiment> FIG. 1 is a block diagram showing the configuration of a report creation support apparatus 10 according to the first embodiment of the present invention. The report creation support apparatus 10 is an information processing apparatus that supports the creation of an emergency report related to emergency work by emergency team members.

[0017] The report creation support apparatus 10 is communicably connected to a terminal device 20. The terminal device 20 is an information processing apparatus such as a tablet terminal, a smartphone, or a personal computer that is used when an emergency team member creates an emergency report.

[0018] FIG. 2 is a diagram illustrating items included in an emergency report for which the report creation support apparatus 10 according to the present embodiment provides support for creation. The emergency report includes items representing the cause and location of the occurrence of the emergency work, the attributes and status of the person to be transported, and the like. More specifically, as illustrated in FIG. 2, the emergency report includes, for example, items such as accident type, detection category, location classification, reason for non-transportation, location, age classification, gender, occupation, injury level, disease classification, medical treatment items, paralysis, consciousness, pulse, past medical history, expression, injury classification, and the like. Note that the items included in the emergency report are not limited to the items illustrated in FIG. 2.

[0019] As shown in FIG. 1, the report creation support apparatus 10 includes an acquisition unit 11, a generation unit 12, a learning unit 13, a detection unit 14, and a storage unit 15. The acquisition unit 11, the generation unit 12, the learning unit 13, and the detection unit 14 are examples of acquisition means, generation means, learning means, and detection means, respectively.

[0020] The storage unit 15 is a storage device such as a RAM (Random Access Memory) or a hard disk 904, which will be described later with reference to FIG. 5. The storage unit 15 stores voice information 151, status information 152, generation criteria 153, report drafts 154, completed reports 155, and detection criteria 156. Details of these pieces of information stored in the storage unit 15 will be described later.

[0021] The acquisition unit 11 acquires the voice information 151 input via a microphone or the like provided in the terminal device 20, and stores the acquired voice information 151 in the storage unit 15. The voice information 151 represents, for example, a conversation between a caller and a firefighter in a call for an emergency request to a fire department. Alternatively, the voice information 151 represents, for example, a conversation between an emergency responder and a person to be transported or a relative of the person to be transported at the emergency site. Alternatively, the voice information 151 represents, for example, a speech (voice input) for creating an emergency report by an emergency responder.

[0022] The acquisition unit 11 includes a voice recognition processing unit 111 and a syntax analysis processing unit 112. The voice recognition processing unit 111 performs voice recognition on the voice information 151 stored in the storage unit 15 and generates the text indicated by the voice information 151. Since the voice recognition process by the voice recognition processing unit 111 can use existing technologies, the detailed description thereof is omitted in this embodiment.

[0023] The syntax analysis processing unit 112 extracts keywords included in the text by performing syntax analysis on the text indicated by the voice information 151 generated by the voice recognition processing unit 111, and stores the status information 152 representing the keywords in the storage unit 15. Since the syntax analysis process by the syntax analysis processing unit 112 can use existing technologies, the detailed description thereof is omitted in this embodiment.

[0024] The status information 152 is information representing, for example, the attributes and status of the person to be transported, the characteristics of the emergency transportation case, and the like. The syntax analysis processing unit 112 extracts, as the keyword, a phrase included in the content of the emergency report exemplified in FIG. 2, or a phrase related to the phrase. Regarding the item of accident type exemplified in FIG. 2, the syntax analysis processing unit 112 extracts phrases such as "fire", "fire", "natural disaster", "flood", "landslide", "traffic accident", "collision with a vehicle", "run over by a vehicle", "during a marathon", "stabbed by a person", "suicide attempt", "acute illness", etc. included in the conversation represented by the voice information 151. Regarding the item of occurrence location classification exemplified in FIG. 2, the syntax analysis processing unit 112 extracts phrases such as "residence", "apartment", "apartment building", "workplace", "office", "road", etc. However, it is assumed that the information regarding the keyword to be extracted has been given in advance by, for example, the administrator of the report creation support device 10 or the like.

[0025] The generation unit 12 generates a report draft 154 regarding the person to be transported based on the above-described status information 152 (first status information) regarding the person to be transported and the generation criterion 153. However, the report draft 154 is, for example, a prototype of an emergency report. Further, the generation criterion 153 represents the relationship between the status information 152 (second status information) regarding the status of the transporter who has been emergently transported in the past and the completed report 155 which is the emergency report created regarding the transporter. Note that the status information 152 is associated with an identifier capable of identifying the case of the current emergency transportation or the case of the emergency transportation performed in the past. Also, the completed report 155 is associated with an identifier capable of identifying the case of the emergency transportation performed in the past.

[0026] The generation unit 12 may, for example, identify the state information 152 with the highest similarity to the state information 152 regarding the person to be transported among a plurality of pieces of state information 152 related to a plurality of cases (transporters) that have been emergently transported in the past. The generation unit 12 may obtain the similarity, for example, from the similarity of keywords indicated by the state information 152. And in this case, the generation unit 12 generates a report draft 154 represented by the completed report 155 regarding the state information 152 of the transporter who was emergently transported in the past and identified.

[0027] When the format of the emergency report is, for example, a format indicating at least any of the phrases of the content illustrated in FIG. 2 for each item illustrated in FIG. 2, the generation unit 12 generates the report draft 154 in the same format. That is, in this case, the generation unit 12 may generate, as the report draft 154, the one with the highest similarity regarding the state information 152 among the completed reports 155. Alternatively, when the format of the emergency report is, for example, a format indicating a sentence including the phrases of the content illustrated in FIG. 2 for each item illustrated in FIG. 2, the generation unit 12 may generate a report draft 154 representing a stereotyped sentence including the phrases.

[0028] The generation unit 12 may also include, in the report draft 154, information (such as a link to the storage location) representing the location where the completed report 155 used (referred to) when generating the report draft 154 is stored.

[0029] The generation criterion 153 may be a generation model representing the result of learning the relationship between the state information 152 related to the transporter who was emergently transported in the past and the completed report 155. In this case, the generation unit 12 can generate the report draft 154 by inputting the state information 152 related to the person to be transported into the generation model.

[0030] The learning unit 13 generates or updates a generation model representing the generation criteria 153 by learning the relationship between the status information 152 of the patients who have been emergently transported in the past and the completed reports 155. In this case, the status information 152 and the completed reports 155 of the patients who have been emergently transported in the past, which are used by the learning unit 13 as learning data, can be collected from, for example, a large number of fire departments, thereby improving the learning accuracy by the learning unit 13.

[0031] Based on the report draft 154 generated by the generation unit 12, the emergency medical staff creates an emergency report for the patient to be transported through an input operation on the terminal device 20. The report creation support device 10 associates the emergency report created by the emergency medical staff with an identifier capable of identifying the emergency transport case and the status information 152 of the patient to be transported, and stores it in the storage unit 15 as the completed report 155.

[0032] The detection unit 14 detects the deficiencies in the completed report 155 created by the emergency medical staff as described above based on the detection criteria 156. However, the detection criteria 156 represent the deficiencies detected in the creation process of the completed report 155 regarding past emergency transport cases.

[0033] The detection criteria 156 represent, for example, that in the completed report 155 for which deficiencies are to be detected, if the content of any of the items illustrated in FIG. 2 is blank, it is a deficiency. Alternatively, the detection criteria 156 represent, for example, that in the completed report 155, if the item "age group" illustrated in FIG. 2 is "infant" and the item "occupation" is "company employee", it is a deficiency. Alternatively, the detection criteria 156 represent, for example, that in the completed report 155, if the item "injury / illness degree" illustrated in FIG. 2 is "death" and "consciousness" is "normal", it is a deficiency.

[0034] When the detection unit 14 detects an omission in the prepared report 155, the prepared report 155 is updated through an input operation on the terminal device 20 by the emergency responder. The report creation support device 10 stores the updated prepared report 155 in the storage unit 15.

[0035] Next, with reference to the flowchart of FIG. 3, the operation (processing) of the report creation support device 10 according to the present embodiment will be described in detail.

[0036] The acquisition unit 11 acquires voice information 151 representing a conversation between the caller and a staff member of the fire department in the notification of an emergency request to the fire department, or a conversation between an emergency responder and the person to be transported or a relative of the person to be transported at the emergency site (step S101). The acquisition unit 11 performs voice recognition processing and syntax analysis processing on the voice information 151 (step S102). The acquisition unit 11 extracts keywords representing the status information 152 from the results of the voice recognition processing and the syntax analysis processing (step S103).

[0037] The generation unit 12 generates a report draft 154 based on the status information 152 and the generation criteria 153 (step S104). The detection unit 14 detects an omission in the prepared report 155 created by the emergency responder based on the report draft 154 based on the detection criteria 156 (step S105), and the overall process ends.

[0038] The report creation support device 10 according to the present embodiment can support the emergency responder in efficiently creating an emergency report. The reason is that the report creation support device 10 generates a report draft 154 regarding the person to be transported based on the status information 152 of the person to be transported, the status information 152 regarding the status of the person who has been emergently transported in the past, and the generation criteria 153 representing the relationship between the prepared report 155 created regarding the person.

[0039] Hereinafter, the effects achieved by the report creation support device 10 according to the present embodiment will be described in detail.

[0040] It is required to reduce the clerical work of emergency team members so that the time for emergency team members to carry out emergency activities at the emergency site can be ensured as much as possible. And it is an issue to support the efficient creation of an emergency report, which is one of the clerical work.

[0041] In response to such an issue, the report creation support device 10 according to the present embodiment includes an acquisition unit 11 and a generation unit 12, and operates as described above with reference to FIGS. 1 to 3 for example. That is, the acquisition unit 11 acquires state information 152 (first state information) representing the state of the conveyance target to be emergently conveyed. The generation unit 12 generates a report draft 154 regarding the conveyance target based on the state information 152 regarding the conveyance target, the state information 152 (second state information) regarding the state of the conveyors who have been emergently conveyed in the past, and a generation criterion 153 representing the relationship with the completed report 155 created regarding the conveyors.

[0042] That is, the report creation support device 10 according to the present embodiment generates a report draft 154 from the state information 152 representing the state of the conveyance target with reference to the emergency reports created in the cases of emergency conveyances in the past. In this case, the emergency team members do not need to create an emergency report regarding the conveyance target from scratch, but only need to correct the report draft 154 generated by the report creation support device 10 according to the situation of the case dealt with this time. Thereby, the report creation support device 10 can support the emergency team members to efficiently create an emergency report.

[0043] In addition, the report creation support device 10 according to the present embodiment acquires voice information 151 including the state information 152 regarding the conveyance target. And the report creation support device 10 uses, as the voice information 151, at least one of the conversation in the emergency call notification and the conversation between the emergency team members and the conveyance target or the related person of the conveyance target at the emergency site, and extracts the keywords included in those conversations. Thereby, the report creation support device 10 reduces the input operation of the state information 152 regarding the conveyance target by the emergency team members, and thus can support the emergency team members to more efficiently create an emergency report.

[0044] Furthermore, the information acquired by the report creation support device 10 as information including the status information 152 regarding the person to be transported is not limited to the voice information 151. The acquisition unit 11 may acquire, for example, character information input by the emergency team member via the terminal device 20 as information including the status information 152 regarding the person to be transported. Alternatively, the acquisition unit 11 may acquire, for example, an image of the person to be transported or the like captured by the emergency team member using the camera provided in the terminal device 20 as information including the status information 152 regarding the person to be transported. In this case, the acquisition unit 11 only needs to have a function of analyzing the image.

[0045] Also, the report creation support device 10 according to the present embodiment generates or updates the generation criteria 153 by learning the relationship between the status information 152 regarding the status of the transporter who has been emergently transported in the past and the completed report 155 created regarding the transporter. Thereby, as the number of emergency transportation cases increases, the report creation support device 10 can gradually improve the accuracy of the generation criteria 153 regarding the generation of the report draft 154.

[0046] Also, the report creation support device 10 according to the present embodiment detects an omission in the emergency report created by the emergency team member based on the report draft 154 based on the detection criteria 156 indicating the omission detected in the process of creating the completed report 155. Thereby, the report creation support device 10 can assist the emergency team member in accurately creating the emergency report.

[0047] <Second Embodiment> FIG. 4 is a block diagram showing the configuration of a report creation support device 30 according to the second embodiment of the present invention.

[0048] The report creation support device 30 according to the present embodiment includes an acquisition unit 31 and a generation unit 32. The acquisition unit 31 and the generation unit 32 are examples of an acquisition means and a generation means, respectively.

[0049] The acquisition unit 31 acquires first state information 311 representing the state of the person to be transported who is being emergently transported. The first state information 311 is, for example, the same information as the state information 152 regarding the person to be transported according to the first embodiment. The acquisition unit 31 acquires the first state information 311 by operating in the same manner as the acquisition unit 11 according to the first embodiment, for example.

[0050] The generation unit 32 generates a report draft 323 regarding the person to be transported based on the first state information 311, second state information 321 regarding the state of a transporter who has been emergently transported in the past, and a generation criterion 322 representing the relationship between the generated report and the transporter. The second state information 321 is, for example, the same information as the state information 152 regarding a transporter who has been emergently transported in the past according to the first embodiment. The generation criterion 322 is, for example, the same criterion as the generation criterion 153 according to the first embodiment. The report draft 323 is, for example, the same information as the report draft 154 according to the first embodiment. The generation unit 32 generates the report draft 323 by operating in the same manner as the generation unit 12 according to the first embodiment, for example.

[0051] The report creation support device 30 according to the present embodiment can support emergency responders in efficiently creating an emergency report. The reason is that the report creation support device 30 generates a report draft 323 regarding the person to be transported based on the first state information 311 regarding the person to be transported, second state information 321 regarding the state of a transporter who has been emergently transported in the past, and a generation criterion 322 representing the relationship between the generated report and the transporter.

[0052] <Hardware Configuration Example> In each of the above-described embodiments, each unit in the report creation support device shown in FIGS. 1 and 4 can be realized by dedicated HW (Hardware) (electronic circuit). Further, in FIGS. 1 and 4, at least the following configuration can be regarded as a functional (processing) unit (software module) of a software program including instructions executed by a processor. · The acquisition units 11 and 31, · Generation units 12 and 32, · Learning unit 13, · Detection unit 14, · The memory control function in the memory unit 15.

[0053] However, the division of each part shown in these drawings is a configuration for convenience of explanation, and various configurations can be assumed in actual implementation. An example of the hardware environment in this case will be described with reference to FIG. 5.

[0054] FIG. 5 is a diagram exemplarily explaining the configuration of an information processing apparatus 900 (computer) capable of realizing the report creation support apparatus according to each embodiment of the present invention. That is, FIG. 5 shows the configuration of a computer (information processing apparatus) capable of realizing the report creation support apparatus shown in FIGS. 1 and 4, and represents a hardware environment capable of realizing each function in the above-described embodiment.

[0055] The information processing apparatus 900 shown in FIG. 5 includes the following as components. · CPU (Central_Processing_Unit) 901, · ROM (Read_Only_Memory) 902, · RAM (Random_Access_Memory) 903, · Hard disk (storage device) 904, · Communication interface 905, · Bus 906 (communication line), · A reader / writer 908 capable of reading and writing data stored in a recording medium 907 such as a CD-ROM (Compact_Disc_Read_Only_Memory), · Input / output interface 909 such as a monitor, speaker, and keyboard.

[0056] That is, the information processing apparatus 900 including the above components is a general computer in which these components are connected via a bus 906. The information processing apparatus 900 may include a plurality of CPUs 901, or may include a CPU 901 configured by a multi-core.

[0057] Then, the above-described embodiment may supply a computer program capable of realizing the following functions to the information processing apparatus 900 shown in FIG. 5. For example, the functions are the above-described configurations in the block diagrams (FIGS. 1 and 4) referred to in the description of the embodiment, or the functions of the flowchart (FIG. 3). The functions of the report creation support apparatus according to the present embodiment are then achieved by reading, interpreting, and executing the computer program by the CPU 901 of the hardware. Further, the computer program supplied into the apparatus may be stored in a readable and writable volatile memory (RAM 903), or a non-volatile storage device such as ROM 902 or hard disk 904.

[0058] Also, in the above case, a general procedure at present can be adopted as a method for supplying the computer program into the hardware. Examples of the procedure include a method of installing it into the apparatus via various recording media 907 such as a CD-ROM, and a method of downloading it from the outside via a communication line such as the Internet. And, in such a case, the computer program supplied to the information processing apparatus according to the present embodiment can be regarded as being constituted by the code constituting the program or the recording medium 907 storing the code.

[0059] The present invention has been described above by taking the above-described embodiment as an exemplary example. However, the present invention is not limited to the above-described embodiment. That is, the present invention can apply various aspects understandable by those skilled in the art within the scope of the present invention.

Explanation of Reference Numerals

[0060] 10 Report creation support apparatus 11 Acquisition unit 111 Speech recognition processing unit 112 Syntax analysis processing unit 12 Generation unit 13 Learning unit 14 Detection unit 15 Storage unit 151 Audio information 152 Status information 153 Generation criteria 154 Report draft 155 Completed report 156 Detection criteria 20 Terminal device 30 Report creation support device 31 Acquisition unit 311 First status information 32 Generation unit 321 Second status information 322 Generation criteria 323 Report draft 900 Information processing device 901 CPU 902 ROM 903 RAM 904 Hard disk (storage device) 905 Communication interface 906 Bus 907 Recording medium 908 Reader / writer 909 Input / output interface

Claims

1. An acquisition means for acquiring first state information representing the state of a person to be transported in an emergency evacuation; A generation means for generating a draft report regarding the person to be transported based on the first state information, a second state information regarding the state of a transporter who has been emergently evacuated in the past, and a generation criterion representing the relationship with a completed report created regarding the transporter; comprising: The generation means specifies the second state information having the highest similarity to the first state information among the plurality of second state information regarding the plurality of transporters, and generates the completed report created regarding the specified second state information as the draft report, a report creation support device.

2. The acquisition means acquires voice information including the first state information, performs an analysis process on the voice information, and extracts the first state information regarding the state of the person to be transported from the result of the analysis process. The report creation support device according to claim 1.

3. The voice information represents at least any one of a conversation in an emergency call, a conversation between an emergency team member and the person to be transported or a relative of the person to be transported at the emergency site, and a speech by only the emergency team member. The report creation support device according to claim 2.

4. The analysis process includes a speech recognition process and a syntax analysis process. The report creation support device according to claim 2 or claim 3.

5. The acquisition means extracts a keyword representing the first state information. The report creation support device according to any one of claims 2 to 4.

6. Further comprising a learning means for generating or updating the generation criterion by learning the relationship between the second state information and the completed report. The report creation support device according to any one of claims 1 to 5.

7. Further comprising a detection means for detecting incompleteness in the report created based on the report draft according to a detection criterion, The detection criterion represents the detected incompleteness in the process of creating the completed report, A report creation support device according to any one of claims 1 to 6.

8. By an information processing device, Obtain first state information representing the state of a transport target to be emergently transported, Based on the first state information, a generation criterion representing the relationship between second state information regarding the state of a transporter who has been emergently transported in the past and the completed report created for the transporter, generate a report draft regarding the transport target, In generating the report draft, among the plurality of second state information regarding the plurality of transporters, identify the second state information with the highest similarity to the first state information, and generate the completed report created regarding the identified second state information as the report draft. A report creation support method.

9. An acquisition process for acquiring first state information representing the state of a transport target to be emergently transported, A generation process for generating a report draft regarding the transport target based on the first state information, a generation criterion representing the relationship between second state information regarding the state of a transporter who has been emergently transported in the past and the completed report created for the transporter, causing a computer to execute, In the generation process, among the plurality of second state information regarding the plurality of transporters, identify the second state information with the highest similarity to the first state information, and generate the completed report created regarding the identified second state information as the report draft. A report creation support program.

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