Information Processing System, Information Processing Method, and Program

Abstract

To provide a technology for eliminating problems of a user about health and beauty by introducing to a user, a registered dietitian or a dietitian who has an aptitude for instructing lifestyle habits online, and giving job opportunities to develop his or her ability to the registered dietitian or the dietitian.SOLUTION: An information processing system is configured to execute the following steps: a first reception step of receiving a score result of a test given to a registered dietitian or a dietitian, the test measuring an aptitude for instructing lifestyle habits online; a determination step of determining whether the registered dietitian or the dietitian can be registered as a lifestyle instructor, on the basis of the score result and preset criterion information; and a registration step of registering the registered dietitian or the dietitian as a lifestyle instructor when a determination is made that he or she can be registered.SELECTED DRAWING: Figure 1

Description

Technical Field

[0001] The present invention relates to an information processing system, an information processing method, and a program.

Background Art

[0002] In recent years, a nutrition counseling system has been disclosed that can perform nutrition diagnosis, dietary therapy, etc. based on attributes related to each person, such as height, weight, age, health condition, etc., and data related to diet and behavior (Patent Document 1).

Prior Art Documents

Patent Documents

[0003]

Patent Document 1

Summary of the Invention

Problems to be Solved by the Invention

[0004] However, in the above prior art, since it is premised that the user does not receive guidance from a doctor or a dietitian, there is a problem that when the user requests more detailed guidance or support, the request cannot be responded to.

[0005] In view of the above circumstances, the present invention provides a technology that can introduce a certified dietitian or dietitian who is suitable for online lifestyle guidance to the user, lead to the solution of the user's health or beauty problems, and provide an employment opportunity for the certified dietitian and dietitian to utilize their own abilities.

Means for Solving the Problems

[0006] According to one aspect of the present invention, an information processing system is provided. This information processing system is configured to execute the following steps. In the first reception step, it is configured to receive the scoring results for a test conducted on a registered dietitian or a dietitian. The test is a test for measuring the suitability for online lifestyle guidance. In the determination step, based on the scoring results and preset determination criterion information, it determines whether a registered dietitian or a dietitian can be registered as a lifestyle guidance provider. In the registration step, when it is determined that a registered dietitian or a dietitian can be registered, it registers them as a lifestyle guidance provider.

[0007] According to the present disclosure, by introducing to users registered dietitians or dietitians who are suitable for online lifestyle guidance, it is possible to connect to the solution of the health or beauty problems that users have, and at the same time, it is possible to provide a technology that can give registered dietitians and dietitians employment opportunities to make use of their own abilities.

Brief Description of Drawings

[0008]

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Mode for Carrying Out the Invention

[0009] Hereinafter, embodiments of the present invention will be described with reference to the drawings. Various characteristic matters shown in the following embodiments can be combined with each other.

[0010] Incidentally, the program for realizing the software appearing in this embodiment may be provided as a non-transitory computer-readable medium that can be read by a computer, may be provided so as to be downloadable from an external server, or may be provided so that the program is started on an external computer and its function is realized on a client terminal (so-called cloud computing).

[0011] In addition, in this embodiment, the "unit" may include, for example, hardware resources implemented by a circuit in a broad sense and information processing of software that can be specifically realized by these hardware resources. Also, in this embodiment, various types of information are handled. These types of information are represented, for example, by physical values of signal values representing voltage and current, the high and low of signal values as a set of binary bits composed of 0 or 1, or quantum superposition (so-called quantum bits), and communication and calculation can be executed on a circuit in a broad sense.

[0012] In addition, a circuit in a broad sense is a circuit realized by appropriately combining at least a circuit, circuitry, a processor, a memory, etc. That is, it includes an application specific integrated circuit (ASIC), programmable logic devices (for example, a simple programmable logic device (SPLD), a complex programmable logic device (CPLD), and a field programmable gate array (FPGA)), etc.

[0013] 1. Hardware Configuration In this section, the hardware configuration of the first embodiment (hereinafter referred to as this embodiment) will be described.

[0014] 1.1 Information Processing System 1 FIG. 1 is a configuration diagram showing an information processing system 1 according to the present embodiment. The information processing system 1 includes a user terminal 21, a lifestyle advisor terminal 22, a service provider terminal 23, and an information processing apparatus 3, which are connected through a network. These components will be further described. Here, the system exemplified in the information processing system 1 is composed of one or more devices or components. Therefore, even the information processing apparatus 3 alone can be an example of the system.

[0015] 1.2 User Terminal 21 The user terminal 21 has a communication unit, a storage unit, a control unit, a display unit, an input unit, and an imaging unit, and these components are electrically connected via a communication bus inside the user terminal 21. The descriptions of the communication unit, the storage unit, and the control unit are substantially the same as those of the communication unit 31, the storage unit 32, and the control unit 33 in the information processing apparatus 3, and thus are omitted.

[0016] The display unit may be included in the housing of the user terminal 21, for example, or may be externally attached. The display unit displays a screen of a graphical user interface (GUI) operable by the user. Such a display unit is preferably implemented by selectively using a display device such as a CRT display, a liquid crystal display, an organic EL display, and a plasma display according to the type of the user terminal 21. Here, the display unit will be described as being included in the housing of the user terminal 21.

[0017] The input unit may be included in the housing of the user terminal 21 or may be externally attached. For example, the input unit may be integrated with the display unit and implemented as a touch panel. With a touch panel, the user can input tap operations, swipe operations, etc. Of course, instead of a touch panel, a switch button, a mouse, a QWERTY keyboard, etc. may be adopted. That is, the input unit receives the operation input made by the user. The input is transferred as an instruction signal to the control unit via the communication bus, and the control unit can execute predetermined control and calculations as necessary.

[0018] The imaging unit is a so-called vision sensor (camera) configured to be able to image information from the outside world. The imaging unit is configured to generate image data by imaging an imaging target. The imaging unit is connected to the communication unit 31 in the information processing apparatus 3 described later via a network and is configured to be able to transfer the imaged image data to the information processing apparatus 3.

[0019] 1.3 Lifestyle Advisor Terminal 22 The description of the lifestyle advisor terminal 22 is omitted because it is substantially the same as the above-described user terminal 21.

[0020] 1.4 Service Provider Terminal 23 The description of the service provider terminal 23 is omitted because it is substantially the same as the above-described user terminal 21.

[0021] 1.5 Information Processing Apparatus 3 FIG. 2 is a block diagram showing the hardware configuration of the information processing apparatus 3. The information processing apparatus 3 includes a communication unit 31, a storage unit 32, and a control unit 33, and these components are electrically connected inside the information processing apparatus 3 via a communication bus 30. Each component will be further described.

[0022] Although a wired communication means such as USB, IEEE1394, Thunderbolt, or wired LAN network communication is preferred for the communication unit 31, wireless LAN network communication, mobile communication such as 3G / LTE / 5G, Bluetooth (registered trademark) communication, etc. may be included as necessary. That is, it is more preferable that the communication unit 31 is implemented as a collection of these multiple communication means. That is, the information processing device 3 communicates various information with the user terminal 21, the lifestyle advisor terminal 22, and the service provider terminal 23 via the network through the communication unit 31.

[0023] The storage unit 32 stores various information defined as described above. The storage unit 32 can be implemented, for example, as a storage device such as a solid state drive (SSD) that stores various programs related to the information processing device 3 executed by the control unit 33, or as a memory such as a random access memory (RAM) that stores temporarily necessary information (arguments, arrays, etc.) related to the calculation of the program. Also, the storage unit 32 may be a combination of these. In particular, the storage unit 32 stores the determination criterion information SM, the reference data 7, the reference information 8, or programs for generating these. In addition to this, the storage unit 32 stores various programs related to the information processing device 3 executed by the control unit 33.

[0024] The control unit 33 performs processing and control of the overall operation related to the information processing apparatus 3. The control unit 33 is, for example, a Central Processing Unit (CPU) not shown in the figure. The control unit 33 realizes various functions related to the information processing apparatus 3 by reading a predetermined program stored in the storage unit 32. That is, various functions related to the information processing apparatus 3 can be executed as each functional unit included in the control unit 33 by the information processing by software stored in the storage unit 32 being specifically realized by the control unit 33 which is an example of hardware. Each functional unit will be described in more detail in the next section. Note that the control unit 33 is not limited to being single, and may be implemented to have a plurality of control units 33 for each function. Also, the control unit 33 may be a combination of a plurality of control units.

[0025] 2. Functional Configuration In this section, the functional configuration of this embodiment will be described. As described above, various functions related to the information processing apparatus 3 can be executed as each functional unit included in the control unit 33 by the information processing by software stored in the storage unit 32 being specifically realized by the control unit 33 which is an example of hardware.

[0026] FIG. 3 is a block diagram showing the functions realized by the control unit 33 and the like in the information processing apparatus 3 according to the first embodiment. Specifically, the information processing apparatus 3 which is an example of the information processing system 1 includes a reception unit 331, a determination unit 332, a registration unit 333, a specification unit 334, a setting unit 335, an analysis unit 336, a management unit 337, and a generation unit 338.

[0027] The reception unit 331 is configured to receive various types of information. The reception unit 331, which is an example of the first reception unit, is configured to receive, as the first reception step, the scoring results for the tests conducted on dietitians or nutritionists. The reception unit 331, which is an example of the second reception unit, is configured to receive, as the second reception step, the current data PD and the target data GD of the user regarding the health and beauty related item I specified by the user from the user. The reception unit 331, which is an example of the third reception unit, is configured to receive, as the third reception step, the information of the exclusive lifestyle instructor EL selected by the user. The reception unit 331, which is an example of the fourth reception unit, is configured to receive, as the fourth reception step, the image data of the meal from the user. The reception unit 331, which is an example of the fifth reception unit, is configured to receive, as the fifth reception step, the comment CE on the analysis result AR of the meal content from the exclusive lifestyle instructor EL. Details will be described later.

[0028] The determination unit 332 is configured to determine various types of information. For example, the determination unit 332 is configured to determine, as the determination step, whether a dietitian or a nutritionist can be registered as a lifestyle instructor L. Details will be described later.

[0029] The registration unit 333 is configured to register various types of information. For example, the registration unit 333 is configured to register, as the registration step, the dietitian or nutritionist determined to be registrable as a lifestyle instructor L. Details will be described later.

[0030] The identification unit 334 is configured to identify various types of information. For example, the identification unit 334 is configured to identify, as the identification step, at least one exclusive lifestyle instructor candidate CL from among the registered multiple lifestyle instructors based on the preset reference information 8. Details will be described later.

[0031] The setting unit 335 is configured to set various information. For example, the setting unit 335 is configured to set a task T for a predetermined period for the user as a setting step. Details will be described later.

[0032] The analysis unit 336 is configured to analyze various information. For example, the analysis unit 336 is configured to perform an analysis of the content of a meal from image data as an analysis step. Details will be described later.

[0033] The management unit 337 is configured to manage various information. The management unit 337, which is an example of a first management unit, is configured to manage by associating the information of the user and the information of the exclusive lifestyle instructor EL as a first management step. The management unit 337, which is an example of a second management unit, is configured to manage the progress status TP of the task T for a predetermined period as a second management step. Details will be described later.

[0034] The generation unit 338 is configured to generate various information. The generation unit 338, which is an example of a first generation unit, is configured to generate the first display information 9 (see FIG. 10) as a first generation step. The generation unit 338, which is an example of a second generation unit, is configured to generate the second display information 11 (see FIG. 12) as a second generation step. The generation unit 338, which is an example of a third generation unit, is configured to generate the third display information 12 (see FIG. 13) as a third generation step. The generation unit 338, which is an example of a fourth generation unit, is configured to generate the fourth display information 13 (see FIG. 14) as a fourth generation step. Details will be described later.

[0035] Note that the display information may be the information itself generated in a mode visible to the user, such as a screen, an image, an icon, a message, etc., or may be, for example, rendering information for displaying a screen, an image, an icon, a message, etc. on the display unit of the user terminal 21.

[0036] 3. Information Processing Method In this section, the information processing method of the information processing system 1 described above will be explained.

[0037] Also, each figure referred to in this section is as follows. Figure 4 is an example of the determination criterion information SM pre-stored in the storage unit 32. Figure 5 is a screen displayed on the user terminal 21 and is an example of the health and beauty related item designation screen 4. Figure 6 is a screen displayed on the user terminal 21 and is an example of the basic information input screen 5. Figure 7 is a screen displayed on the user terminal 21 and is an example of the data link screen 6. Figure 8 is an example of the reference data 7 pre-stored in the storage unit 32. Figure 9 is an example of the reference information 8 pre-stored in the storage unit 32. Figure 10 is a screen displayed on the user terminal 21 and is an example of the first display information 9. Figure 11 is a screen displayed on the user terminal 21 and is an example of the profile display screen 10. Figure 12 is a screen displayed on the user terminal 21 and is an example of the second display information 11. Figure 13 is a screen displayed on the user terminal 21 and is an example of the third display information 12. Figure 14 is a screen displayed on the user terminal 21 and is an example of the fourth display information 13. Figure 16 is an activity diagram showing an example of the flow of information processing executed by the information processing system 1.

[0038] Hereinafter, the flow of information processing executed by the information processing system 1 will be described along the activity diagram of Figure 16.

[0039] First, the service provider conducts a test on a registered dietitian or dietitian who has applied for the recruitment of a lifestyle counselor in the service proposed by the information processing system 1. Here, the test is a test for measuring the suitability for online lifestyle guidance. Note that the form of the test is not particularly limited, and for example, it can be an interview test, a written test, a web test, a practical skill test, or a combination thereof. After the test is conducted, the service provider uses the service provider terminal 23 to input the scoring result of the test and transmits it to the information processing device 3 via the network (Activity A001).

[0040] Thereafter, the scoring results of the test conducted on the clinical nutritionist or nutritionist are received by the communication unit 31 in the information processing apparatus 3, and then, the first reception unit 331 receives the scoring results (Activity A001).

[0041] Subsequently, the determination unit 332 determines whether or not a clinical nutritionist or nutritionist can be registered as a lifestyle counselor L based on the scoring results and preset determination criterion information SM (see FIG. 4) stored in the storage unit 32 (Activity A002).

[0042] The determination criterion information SM shown in FIG. 4 is information in which, for example, major items PI and minor items SI, which are evaluation items for the suitability for online lifestyle guidance, scores QC, and weighting values WV are associated. Here, examples of the major item PI include the level of specialized knowledge such as nutrition science, communication ability, counseling ability, management ability, Internet literacy, and the like. Further, the weighting value WV is set, for example, based on the importance of the major item PI (Activity A002).

[0043] The determination unit 332 calculates a score, for example, by multiplying the weighting value based on the determination criterion information SM shown in FIG. 4 for the scoring results of the test conducted on the clinical nutritionist or nutritionist. Next, the determination unit 332 determines that a clinical nutritionist or nutritionist can be registered as a lifestyle counselor L, for example, when the score exceeds a predetermined reference value (Activity A002).

[0044] Next, when it is determined that a clinical nutritionist or nutritionist can be registered, the registration unit 333 registers them as a lifestyle counselor L. That is, the storage unit 32 in the information processing apparatus 3 stores the information related to the registration. Here, it is preferable that the management unit 337 manages the information related to the registration. Further, the information related to the registration is information in which, for example, profile information such as the name of the clinical nutritionist or nutritionist registered as the lifestyle counselor L and a registration number are associated (Activity A003).

[0045] On the one hand, the user uses the user terminal 21 to access the URL of the service proposed by the information processing system 1 using a browser. Note that the service proposed by the information processing system 1 may be provided by a dedicated mobile application. In this case, the user launches the application. Thereafter, the control unit 33 in the information processing device 3 transmits the health and beauty related item designation screen 4 shown in FIG. 5 to the user terminal 21 via the communication unit 31 and the network (Activity A004).

[0046] The health and beauty related item designation screen 4 shown in FIG. 5 is configured to enable the user to designate health and beauty related item I. Here, the health and beauty related item I may be composed of a major item IL and a minor item IS. Examples of the major item IL of the health and beauty related item I include diet, skin care, prevention of lifestyle diseases, improvement of lifestyle diseases, anti-aging, etc. For example, examples of the minor item IS of the major item IL of diet include weight loss, body fat reduction, muscle mass increase, etc. (Activity A004).

[0047] As shown in FIG. 5, on the health and beauty related item designation screen 4, for example, when a major item IL of the health and beauty related item I is selected, the minor items IS are expanded and displayed. Here, for example, if the user hopes for diet success and is considering weight loss as a specific goal, as shown in the health and beauty related item designation screen 4 of FIG. 4, the user may perform a selection operation of "diet" as the major item IL and check the check box CB corresponding to "want to lose weight" among the expanded minor items IS (Activity A004).

[0048] Also, on the health and beauty related item specification screen 4 in FIG. 5, a text box TB for inputting target data GD is provided for each sub-item IS. Here, the target data GD is a target value for a predetermined index. For example, as the target data GD for the sub-item IS of weight loss, the target weight and the target achievement period can be mentioned. As shown in FIG. 5, the user inputs, for example, the target weight "52.0 kg" and the target achievement period "4 months" as the target data GD. After the user finishes the input in this way, the user may press the button 41. (Activity A005).

[0049] When the button 41 is pressed by the user, the information of the specified health and beauty related item I and the target data GD are transmitted to the information processing apparatus 3 via the network. Then, in the information processing apparatus 3, the communication unit 31 receives the information of the health and beauty related item I and the target data GD transmitted from the user terminal 21, and the second reception unit 331 receives the information of the health and beauty related item I and the target data GD. Subsequently, the information of the health and beauty related item I and the target data GD are at least temporarily stored in the storage unit 32 in the information processing apparatus 3. That is, the second reception unit 331 receives the target data GD of the user regarding the health and beauty related item I specified by the user from the user. (Activity A005).

[0050] After that, the control unit 33 in the information processing apparatus 3 transmits the basic information input screen 5 shown in FIG. 6 to the user terminal 21 via the communication unit 31 and the network. As shown in FIG. 6, on the basic information input screen 5, the user uploads a face image to the face photo field 51, inputs the name to be displayed to the lifestyle advisor L in the input field 52, inputs the date of birth, gender, height and weight in the input field 53, and inputs other notable items in the input field 54. Note that the weight of the user input in the input field 53 corresponds to the current data PD of the user. Specifically, in the example shown in FIG. 6, the current data PD is "60 kg". After the user finishes the input in this way, the user may press the button 55. (Activity A006).

[0051] When the user presses button 55, basic information including the user's current data PD is transmitted to the information processing device 3 via the network. Subsequently, in the information processing device 3, the communication unit 31 receives the basic information transmitted from the user terminal 21, and the second reception unit 331 receives the basic information. Subsequently, the basic information is at least temporarily stored in the storage unit 32 in the information processing device 3 as the user's information. (Activity A006).

[0052] Subsequently, the control unit 33 in the information processing device 3 transmits the data linkage screen 6 shown in FIG. 7 to the user terminal 21 via the communication unit 31 and the network. If the user has their health check result form, on the data linkage screen 6 in FIG. 7, the user presses button 61 to activate the imaging unit of the user terminal 21 and image the health check result form. The captured image is transmitted to the information processing device 3 via the network, and in the control unit 33, data regarding a predetermined index is extracted as the user's current data PD from the captured image by means of character recognition processing by machine learning or the like. (Activity A006).

[0053] Subsequently, the user appropriately selects, on the data linkage screen 6 in FIG. 7, those healthcare applications that may be data-linked from among the healthcare applications displayed in the application selection column 62, and performs an operation of checking the corresponding check box CB. When the user finishes the operations regarding the settings of various data linkages, the user may press button 63 (Activity A006).

[0054] When the user presses button 63, the data extracted from the health check result form and the information regarding the healthcare application to be data-linked are transmitted to the information processing device 3 via the network. Subsequently, in the information processing device 3, the communication unit 31 receives the data and information transmitted from the user terminal 21, and the second reception unit 331 receives the data and information. Subsequently, the data and information are at least temporarily stored in the storage unit 32 in the information processing device 3. (Activity A006).

[0055] As described above, the current status data PD of the user regarding the health and beauty related item I specified by the user may be included in the basic information input by the user and the data extracted from the health examination result form. However, from the perspective of data reliability, it is preferable to give priority to the data extracted from the health examination result form and use it as the current status data PD. In either case, the second reception unit 331 receives the current status data PD of the user from the user (Activity A006).

[0056] After the second reception unit 331 receives the current status data PD and the target data GD, the control unit 33 defines the target achievement difficulty AD from the current status data PD and the target data GD. Specifically, based on the reference data 7 (see FIG. 8) pre-stored in the storage unit 32, the target achievement difficulty AD is defined from the current status data PD and the target data GD (Activity A007).

[0057] The reference data 7 shown in FIG. 8 is information in which, for example, the major item IL and the minor item IS of the health and beauty related item I, the deviation status DD, and the target achievement difficulty AD are associated with each other. Note that the deviation status DD indicates the difference between the current status and the target. In the reference data 7 of FIG. 8, the deviation status DD represents the amount of weight loss or the amount of body fat percentage reduction per month required for achieving the target. Further, the target achievement difficulty AD is determined based on the deviation status DD and is represented in five levels of A, B, C, D, and E (Activity A007).

[0058] Here, regarding the difficulty level AD of achieving the goal, specific examples will be given for explanation. In the user case described so far, for the major item IL of the health and beauty related item I, it is "diet", the minor item IS is "want to lose weight", the target weight of the target data GD is "52.0 kg", the target achievement period is "4 months", and the current data PD is "60 kg". Therefore, the amount of weight loss required per month to achieve the goal is "-2 kg / month". Thus, since the major item IL, minor item IS, and deviation situation DD of the user correspond to the third row of the reference data 7 in FIG. 8, the difficulty level AD of achieving the goal for the user is defined as "B" (Activity A007).

[0059] After the difficulty level AD of achieving the goal is defined from the current data PD and the target data GD in this way, the specific part 334 identifies at least one exclusive lifestyle guidance candidate CL from among the registered multiple lifestyle guides L based on the difficulty level AD of achieving the goal and the preset reference information 8 (see FIG. 9) stored in the storage part 32. Here, it is preferable that the reference information 8 (see FIG. 9) is a database in which the contribution degree AC of achieving the goal for each health and beauty related item I is given to the lifestyle guide L (Activity A008).

[0060] The reference information 8 shown in FIG. 9 is, for example, information in which the name LN of the lifestyle guide L, the major item IL of the health and beauty related item I, the number of users in charge TU, the number of users who achieved the goal AU, and the contribution degree AC of achieving the goal are associated. In the reference information 8 of FIG. 9, the major item IL of the health and beauty related item I indicates the field specialized by the lifestyle guide L. The number of users in charge TU indicates the total number of users in charge by the lifestyle guide L. The number of users who achieved the goal AU indicates the number of users who were able to achieve the goal among the users in charge by the lifestyle guide L. The contribution degree AC of achieving the goal is determined based on the ratio of the number of users who achieved the goal AU to the number of users in charge TU, and is represented in five levels of A, B, C, D, and E (Activity A008).

[0061] As specifically described above, the user has designated "Diet" as the major item IL of the health and beauty related item I, and the target achievement difficulty AD is defined as "B", which is the second lowest difficulty level. Therefore, from the reference information 8 shown in FIG. 9, it can be seen that a lifestyle instructor L whose target achievement contribution degree AC to the major item IL "Diet" of the health and beauty related item I is "D" or higher, that is, "A", "B", "C", and "D", is capable of taking charge of the user based on his / her suitability and ability, and it can be seen that the lifestyle instructor L with the target achievement contribution degree AC of "D" is the most suitable. That is, in this specific example, the specific part 334 specifies a lifestyle instructor L whose target achievement contribution degree AC is "D" or higher as the exclusive lifestyle instructor candidate CL (Activity A008).

[0062] Therefore, according to such a mode, each lifestyle instructor L can be assigned a user corresponding to his / her suitability and ability, so that while improving customer satisfaction, it is possible to allocate the right person to the right place, and it is also possible to maintain the motivation and improve the skills of the lifestyle instructor L (Activity A008).

[0063] After the specific part 334 specifies the exclusive lifestyle instructor candidate CL in this way, the first generation part 338 generates first display information 9 (see FIG. 10) for the user to select one from the specified multiple exclusive lifestyle instructor candidates CL as the exclusive lifestyle instructor EL. (Activity A009).

[0064] Thereafter, the first display information 9 (see FIG. 10) is transmitted to the user terminal 21 via the communication unit 31 and the network. In the first display information 9 shown in FIG. 10, the outline information of each identified exclusive lifestyle instructor candidate CL is listed. As shown in FIG. 10, the outline information is, for example, a face photo CF, a name CN, a major item IL of the health and beauty related item I that the person specializes in, and the like. When the user is interested in an exclusive lifestyle instructor candidate CL after seeing the outline information, the user may press the text link TL provided together with the outline information of the exclusive lifestyle instructor candidate CL (activity A009).

[0065] When the user presses the text link TL, a request for displaying detailed information is transmitted to the information processing apparatus 3 via the network. Thereafter, in the information processing apparatus 3, the communication unit 31 receives the request transmitted from the user terminal 21, and the control unit 33 transmits the profile display screen 10 shown in FIG. 11 to the user terminal 21 via the communication unit 31 and the network (activity A009).

[0066] In the profile display screen 10 shown in FIG. 11, the detailed information of the exclusive lifestyle instructor candidate CL is displayed as a profile 101. As shown in FIG. 11, the profile 101 includes, for example, a face photo CF, a name CN, a major item IL of the health and beauty related item I that the person specializes in, achievements, a message to the user, and the like. When the user checks the profile 101 and decides to select it as the exclusive lifestyle instructor EL, the user may press the button 102. In addition, when the user wants to select an exclusive lifestyle instructor EL from among other exclusive lifestyle instructor candidates CL, the user can display the first display information 9 in FIG. 10 on the user terminal 21 again by pressing the button 103 (activity A009).

[0067] Therefore, according to such an aspect, by presenting a plurality of exclusive lifestyle guidance candidate CLs to the user and allowing the user to select, it is impressed on the user that it is the user himself / herself who determines the exclusive lifestyle guidance EL, and it is possible to prevent the user from easily changing the exclusive lifestyle guidance EL or making a request for change (Activity A009).

[0068] When the user presses the button 102, the third reception unit 331 receives the information of the exclusive lifestyle guidance EL selected by the user. Then, the first management unit 337 manages the user information and the information of the exclusive lifestyle guidance EL in association with each other. That is, the storage unit 32 in the information processing apparatus 3 stores the user information and the information of the exclusive lifestyle guidance EL in association with each other. According to such an aspect, even for a personalized service by a registered dietitian or a dietitian who is a lifestyle guidance L, by managing the information of the user and the exclusive lifestyle guidance EL, it is possible to maintain and improve the service quality (Activity A009).

[0069] When the exclusive lifestyle guidance EL is determined for the user in this way, the user can select the consultation service for the exclusive lifestyle guidance EL on a menu screen (not shown) that displays the services in a list. When the user selects the consultation service for the exclusive lifestyle guidance EL on the menu screen, the second generation unit 338 generates the second display information 11 (see FIG. 12) for the user to apply for consultation with the exclusive lifestyle guidance EL (Activity A010).

[0070] Thereafter, the second display information 11 (see FIG. 12) is transmitted to the user terminal 21 via the communication unit 31 and the network. The second display information 11 shown in FIG. 12 is configured to enable the user to apply for consultation with the exclusive lifestyle guidance EL. Here, the consultation includes regular consultation and consultation that can be applied at any time according to the user's needs. Correspondingly, in the second display information 11 of FIG. 12, two tabs TA are provided, and the display content can be switched (Activity A010).

[0071] Also, as shown in the second display information 11 of FIG. 12, regarding the implementation form, the consultation may be a chat consultation CC. According to such a mode, the user can easily consult the dedicated lifestyle instructor EL in daily life. Also, the consultation may be a video phone consultation CT. According to such a mode, in the online counseling while seeing each other's faces, communication becomes smooth due to non-verbal communication such as expressions, and the dedicated lifestyle instructor EL can more accurately grasp the user's troubles, so that more detailed guidance and support become possible (Activity A010).

[0072] For example, when the user applies for an irregular consultation, in the second display information 11 of FIG. 12, when hoping for a video phone consultation CT, the user may press the button 111, and when hoping for a chat consultation CC, the user may press the button 112. When the button 111 is pressed by the user, the screen transitions to the screen for scheduling the video phone consultation CT, and the user can determine and reserve the schedule of the video phone consultation CT. On the other hand, when the button 112 is pressed by the user, the screen transitions to the screen for inputting the consultation content, and the user can start the chat consultation CC. That is, according to this mode, detailed guidance and support by the dedicated lifestyle instructor EL can be provided to the user as a service (Activity A011).

[0073] In addition to the consultation service described above, when a dedicated lifestyle coach EL is assigned to the user, the user can also receive a meal management service. That is, the user can select the meal management service on a menu screen (not shown) that lists the services. After the user selects the meal management service on the menu screen, on a subsequent screen (not shown), the user activates the imaging unit of the user terminal 21 to capture a meal image DI. Then, the meal image DI is transmitted to the information processing apparatus 3 via the network and received by the fourth reception unit 331. That is, the fourth reception unit 331 receives image data of a meal from the user (activity A012).

[0074] Next, the analysis unit 336 analyzes the content of the meal from the image data. Then, the third generation unit 338 generates third display information 12 (see FIG. 13) for presenting the analysis result AR to the user and the dedicated lifestyle coach EL (activity A013).

[0075] Thereafter, the third display information 12 (see FIG. 13) is transmitted to the user terminal 21 and the lifestyle coach terminal 22 of the dedicated lifestyle coach EL via the communication unit 31 and the network. The third display information 12 shown in FIG. 13 includes the meal image DI and the analysis result AR. Examples of the analysis result AR include the content of the dishes included in the meal image, the amount of nutrients and calories estimated from the dish content, etc. According to such an aspect, by recording and analyzing daily eating habits, it becomes possible to easily review the eating habits and identify problems (activity A013).

[0076] The exclusive lifestyle instructor EL checks the third display information 12 (see FIG. 13), considers comments on the analysis result AR based on his / her own expertise on nutrition and experience in nutritional diet guidance, etc., and inputs a comment CE using the lifestyle instructor terminal 22. The comment CE on the analysis result AR from the exclusive lifestyle instructor EL is transmitted to the information processing device 3 via the network. Then, in the information processing device 3, the communication unit 31 receives the comment CE transmitted from the lifestyle instructor terminal 22, and the fifth reception unit 331 receives the comment CE (activity A014).

[0077] After the fifth reception unit 331 receives the comment CE, the fourth generation unit 338 generates the fourth display information 13 (see FIG. 14) for presenting the comment CE to the user. Then, the fourth display information 13 (see FIG. 14) is transmitted to the user terminal 21 via the communication unit 31 and the network. Here, the fourth display information 13 shown in FIG. 14 includes the analysis result AR and the comment CE on the analysis result AR from the exclusive lifestyle instructor EL (activity A014).

[0078] According to such an aspect, the exclusive lifestyle instructor EL, who is an expert, points out problems in the user's diet or proposes improvement methods to the user, thereby promoting the improvement of the user's diet and ultimately leading to the solution of health or beauty problems (activity A014).

[0079] Summarizing the above, the information processing method of this embodiment includes a first reception step, a determination step, and a registration step. In the first reception step, the scoring result for the test conducted on the registered dietitian or dietitian is received. Here, the test is a test for measuring the suitability for online lifestyle guidance. In the determination step, based on the scoring result and the preset determination criterion information, it is determined whether the registered dietitian or dietitian can be registered as a lifestyle instructor L. In the registration step, when it is determined that the registered dietitian or dietitian can be registered, they are registered as the lifestyle instructor L.

[0080] According to this embodiment, by introducing a registered dietitian or dietitian who is suitable for online lifestyle guidance to the user, it is possible to lead to the solution of the user's health or beauty problems, and to provide the registered dietitian and dietitian with an employment opportunity to utilize their own abilities.

[0081] 4. Second Embodiment In this section, an information processing system 1 according to a second embodiment (hereinafter referred to as this embodiment) will be described. However, descriptions of configurations and functions substantially the same as those of the information processing system 1 according to the first embodiment will be omitted. The respective figures newly referred to in this section are as follows. FIG. 15 is a screen displayed on the user terminal 21 and is an example of the progress confirmation screen 14.

[0082] First, the activities A004 to A007 described above with respect to the first embodiment are executed. That is, the target achievement difficulty AD is determined for the user (activities A004 to A007).

[0083] Thereafter, the setting unit 335 sets a task T for the user for a predetermined period based on the target achievement difficulty AD. Here, the predetermined period is a period shorter than the target achievement period included in the target data GD. Since it is considered effective for achieving the target to plan specific actions on a weekly basis, the predetermined period is preferably one week. Further, the task T is preferably a specific action, and more preferably measurable by a healthcare application capable of data linkage (activity A015).

[0084] According to such an aspect, by imposing an appropriate task on the user according to the severity of the user's health or beauty problems, it is possible to steadily lead to the solution of the problems (activity A015).

[0085] After setting task T for a specified period, the second management unit 337 manages the progress status TP of task T. Here, the generation unit 338 preferably generates a progress confirmation screen 14 (see FIG. 15) for presenting the progress status TP of task T to the user (Activity A016).

[0086] In the progress confirmation screen 14 shown in FIG. 15, for example, the target achievement difficulty AD, the deviation status DD, the task T, and the progress status TP are shown. The progress confirmation screen 14 in FIG. 15 corresponds to the specific example in the above first embodiment. Specifically, in the progress confirmation screen 14 of FIG. 15, the user's target achievement difficulty AD is "B", and the deviation status DD is shown as "losing 2 kg per month". As the task T set for the user in one week, "walking 10,000 steps a day", "not drinking sweet drinks", and "eating breakfast" are shown, and the progress status TP regarding each task is shown (Activity A016).

[0087] In the case of task T that can be measured by a healthcare application such as "walking 10,000 steps a day", the progress status TP of task T may be managed based on the data obtained from the healthcare application in which the user has set up data linkage via the data linkage screen 6 (see FIG. 7). Also, in the case of task T that cannot be objectively measured, such as "not drinking sweet drinks", the progress status TP of task T may be managed based on the user's self-report (Activity A016).

[0088] According to such an aspect, since the progress status of the task can be shown to the user, the motivation of the user can be maintained, and the user can be encouraged to steadily work on the task (Activity A016).

[0089] 5. Others Regarding the information processing system 1, the following aspects may be adopted.

[0090] Aspects of this embodiment may also be a program. This program causes a computer to execute each step of the information processing system 1.

[0091] The determination criterion information SM is not limited to a database such as a lookup table. The determination criterion information SM may be a mathematical model that mathematically relates a plurality of pieces of information, or may be a learned model in which the correlation of a plurality of pieces of information has been machine-learned in advance.

[0092] The target data GD may not only be received by the second reception unit 331 from the user, but may also be proposed by the information processing system 1. For example, from the value of the height which is the current data PD, the weight at which the body mass index (BMI), which is the appropriate weight defined by the Japan Obesity Society, becomes 22 may be calculated and adopted as the value of the target data. Alternatively, the target data GD may be proposed by the dedicated lifestyle instructor EL based on the user's current data PD. According to this aspect, it is possible to set an appropriate target without depending on the user's own judgment, and ultimately contribute to the maintenance and improvement of the user's physical and mental health.

[0093] In the reference information 8, the contribution degree AC for achieving the target for each health and beauty related item I may be determined based on the achievements of the lifestyle instructor L in services other than the services provided by the information processing system 1. For example, even when it is difficult to determine the contribution degree AC for achieving the target based on the ratio of the number of users who have achieved the target AU to the number of assigned users TU because the cumulative number of users of the services provided by the information processing system 1 is not sufficient, according to this aspect, it is possible to represent the suitability and ability of the lifestyle instructor L as the contribution degree AC for achieving the target.

[0094] Also, the reference information 8 is not limited to a database such as a lookup table. The reference information 8 may be a mathematical model that mathematically relates a plurality of pieces of information, or may be a learned model in which the correlation of a plurality of pieces of information has been machine-learned in advance.

[0095] The management unit 337 preferably manages the consultation content with the dedicated lifestyle advisor EL as consultation history information. Further, the generation unit 338 preferably generates display information for presenting the consultation history information to the user. According to this aspect, since the user can reconfirm the advice of the dedicated lifestyle advisor EL for the consultation when the occasion arises, the motivation of the user can be maintained.

[0096] The analysis unit 336 may be configured to perform an analysis of the meal content based on the image data and the information regarding the meal content input by the user. According to this aspect, by obtaining information such as the ingredients of the dish that cannot be reflected in the image from the user, an analysis based on a more accurate meal content becomes possible.

[0097] The management unit 337 preferably manages the meal image data, the result AR of the analysis of the meal content, and the comment CE on the result AR of the analysis from the dedicated lifestyle advisor EL as meal history information. Further, the generation unit 338 preferably generates display information for presenting the meal history information to the user. According to this aspect, by making it easier to look back on the eating habits, the user can be prompted to review the eating habits and identify areas for improvement.

[0098] It may be provided in each of the aspects described below. The information processing system, configured to execute the following steps, in the second reception step, receives from the user the current data and the target data of the user regarding the health and beauty related items specified by the user, and in the specifying step, based on the difficulty level of achieving the target defined from the current data and the target data and the preset reference information, identifies at least one dedicated lifestyle advisor candidate from among the plurality of registered lifestyle advisors. In the information processing system, the reference information is a database in which a contribution degree for achieving the target for each health and beauty related item is assigned to the lifestyle advisor. In the information processing system, it is configured to further execute a first generation step, and in the first generation step, first display information for the user to select one person from among the plurality of identified exclusive lifestyle guidance candidate persons as an exclusive lifestyle guide is generated. In the information processing system, it is configured to further execute a third reception step and a first management step. In the third reception step, information on the exclusive lifestyle guide selected by the user is received, and in the first management step, the information of the user and the information of the exclusive lifestyle guide are managed in association with each other. In the information processing system, it is configured to further execute a second generation step, and in the second generation step, second display information for the user to apply for consultation with the exclusive lifestyle guide is generated. In the information processing system, the consultation is a chat consultation. In the information processing system, the consultation is a video phone consultation. In the information processing system, it is configured to further execute a fourth reception step, an analysis step, and a third generation step. In the fourth reception step, meal image data is received from the user. In the analysis step, the content of the meal is analyzed from the image data. In the third generation step, third display information for presenting the result of the analysis to the user and the exclusive lifestyle guide is generated. In the information processing system, it is configured to further execute a fifth reception step and a fourth generation step. In the fifth reception step, comments on the result of the analysis are received from the exclusive lifestyle guide. In the fourth generation step, fourth display information for presenting the comments to the user is generated. In the information processing system, it is configured to further execute a setting step, and in the setting step, tasks for a predetermined period are set for the user based on the difficulty level of achieving the goal. In the information processing system, a second management step is further provided, and in the second management step, the progress status of tasks during the predetermined period is managed. An information processing method including each step of the information processing system. A program for causing a computer to execute each step of the information processing system. Of course, this is not the limit.

[0099] Finally, although various embodiments according to the present invention have been described, these are presented as examples and are not intended to limit the scope of the invention. The novel embodiments can be implemented in various other forms, and various omissions, replacements, and changes can be made without departing from the gist of the invention. The embodiments and their modifications are included in the scope and gist of the invention and are also included in the invention described in the claims and its equivalent scope.

Explanation of Reference Numerals

[0100] 1: Information processing system 21: User terminal 22: Lifestyle advisor terminal 23: Service provider terminal 3: Information processing device 30: Communication bus 31: Communication unit 32: Storage unit 33: Control unit 331: Reception unit 332: Determination unit 333: Registration unit 334: Identification unit 335: Setting unit 336: Analysis unit 337: Management unit 338: Generation unit 4: Health and beauty related item designation screen 41: Button 5: Basic information input screen 51: Face photo column 52: Input column 53: Input field 54: Input field 55: Button 6: Data linkage screen 61: Button 62: Application selection field 63: Button 7: Reference data 8: Reference information 9: First display information 10: Profile display screen 101: Profile 102: Button 103: Button 11: Second display information 111: Button 112: Button 12: Third display information 13: Fourth display information 14: Progress confirmation screen AC: Target achievement contribution degree AD: Target achievement difficulty AR: Analysis result AU: Target achievement user number CB: Check box CC: Chat consultation CE: Comment CF: Facial photo CL: Exclusive lifestyle coach candidate CN: Name CT: Video phone consultation DD: Deviation situation DI: Meal image EL: Exclusive lifestyle coach GD: Target data I: Health and beauty related items IL: Major item IS: Minor item L: Lifestyle coach PD: Data PI: Major item QC: Score SI: Minor item SM: Judgment criterion information T: Task TA: Tab TB: Text Box TL: Text Link TP: Progress Status TU: Number of Assigned Users WV: Weight Value

Claims

1. An information processing system configured to execute the following steps: In a first reception step, receive a scoring result for a test conducted for a registered dietitian or a dietitian, where the test is a test for measuring the suitability for online lifestyle guidance; In a determination step, determine whether or not to register the registered dietitian or the dietitian as a lifestyle guidance provider based on the scoring result and preset determination criterion information; In a registration step, register the registered dietitian or the dietitian as the lifestyle guidance provider when it is determined that the registration is possible; In a second reception step, receive from the user current data and target data regarding a health and beauty related item specified by the user; In a specifying step, based on the difficulty level of achieving the target defined from the current data and the target data and a preset database, specify at least one candidate for an exclusive lifestyle guidance provider from among a plurality of registered lifestyle guidance providers, where in the database, a contribution degree to achieving the target for each health and beauty related item defined based on the past achievements of the lifestyle guidance provider is assigned to the lifestyle guidance provider, and the contribution degree to achieving the target is set to correspond to the difficulty level of achieving the target.

2. The information processing system according to claim 1, further configured to execute a first generation step, wherein in the first generation step, generate first display information for the user to select one from among the plurality of specified candidates for the exclusive lifestyle guidance provider as the exclusive lifestyle guidance provider.

3. The information processing system according to claim 2, further configured to execute a third reception step and a first management step, wherein in the third reception step, receive information on the exclusive lifestyle guidance provider selected by the user, and in the first management step, manage by associating the information of the user with the information of the exclusive lifestyle guidance provider.

4. The information processing system according to claim 3, further configured to execute a second generation step, wherein in the second generation step, generate second display information for the user to apply for a consultation with the exclusive lifestyle guidance provider.

5. The information processing system according to claim 4, wherein the consultation is a chat consultation. ​ ​ ​ ​ ​ ​ ​ ​ ​

6. In the information processing system according to claim 5, wherein the consultation is a videophone consultation.

7. In the information processing system according to any one of claims 3 to 6, configured to further execute a fourth reception step, an analysis step, and a third generation step, wherein in the fourth reception step, image data of a meal is received from the user, in the analysis step, the content of the meal is analyzed from the image data, and in the third generation step, third display information for presenting the result of the analysis to the user and the dedicated lifestyle advisor is generated.

8. In the information processing system according to claim 7, configured to further execute a fifth reception step and a fourth generation step, wherein in the fifth reception step, a comment on the result of the analysis is received from the dedicated lifestyle advisor, and in the fourth generation step, fourth display information for presenting the comment to the user is generated.

9. In the information processing system according to any one of claims 1 to 8, configured to further execute a setting step, wherein in the setting step, tasks for a predetermined period are set for the user based on the difficulty of achieving the goal.

10. In the information processing system according to claim 9, further comprising a second management step, wherein in the second management step, the progress of the tasks for the predetermined period is managed.

11. An information processing method, comprising each step of the information processing system according to any one of claims 1 to 10.

12. A program, for causing a computer to execute each step of the information processing system according to any one of claims 1 to 11. ​ ​ ​ ​ ​ ​ ​

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