Matching Support Device, Matching Support Method, and Program

Abstract

To provide a matching support apparatus, a matching support method, and a program capable of reducing the labor of customers and contractors.SOLUTION: The matching support apparatus is provided with: an application information acquisition unit for acquiring application information including customer information indicating information on a customer desiring a remodeling and construction desire information indicating the customer's desires regarding a remodeling construction; a conceptual construction image acquisition unit for acquiring a conceptual construction image indicating a conceptual image of the construction; a construction material candidate information acquisition unit for acquiring construction material candidate information indicating candidate construction materials to be used for the construction created based on the conceptual construction image; an information disclosure unit for publicly disclosing, as public information, information necessary for constructors to determine acceptance / non-acceptance to at least one constructor from among pieces of the application information; an order acceptance request receiving unit for accepting an order acceptance request from a constructor who has been determined to be able to accept the order based on the public information that has been publicly disclosed; and an information providing unit for providing the application information and the building material candidate information to the constructor who has accepted the order acceptance request.SELECTED DRAWING: Figure 2

Description

Technical Field

[0001] The present invention relates to a matching support device, a matching support method, and a program.

Background Art

[0002] In recent years, in the new housing market, the number of starts has been on a decreasing trend and the market size is shrinking. In the renovation market, although the order amount fluctuates, the market size generally remains stable, and the expectation for the renovation demand of existing houses is increasing.

[0003] The timing of implementing renovations can be roughly divided into two periods: the first renovation period and the second renovation period, from the perspectives of age and motivation. In the first renovation period, customers are between 35 and 45 years old, and renovations are carried out motivated by changes in the number of family members or the growth of the family. For example, in the first renovation period, renovations of the living room or bedroom are carried out in accordance with the increase or growth of children. In the second renovation period, customers are between 50 and 60 years old, and renovations are carried out motivated by the aging of facilities or the desire to continue living in the same place for a long time. For example, in the second renovation period, renovations are carried out due to the aging of the plumbing such as the kitchen, bathroom, and toilet.

[0004] As described above, although the age of customers and the construction content are different in the first renovation period and the second renovation period, in both the first renovation period and the second renovation period, customers have similar anxieties about renovations due to lack of knowledge about renovations and no consultation sources. For example, when customers request renovations, they may have anxieties such as not knowing how to choose a construction contractor, not knowing the market price range and appropriate price of estimates, not knowing whether the construction will be carried out properly, and not knowing how to compare among several contractors.

[0005] Therefore, a technology for matching customers who desire renovation with construction contractors who perform renovation work has been proposed. For example, Patent Document 1 below discloses a technology for matching customers and construction contractors based on building materials used in construction, the construction location, and the time it takes for the construction contractor to arrive at the construction location.

Prior Art Documents

Patent Documents

[0006]

Patent Document 1

Summary of the Invention

Problems to be Solved by the Invention

[0007] After the matching of the customer and the construction contractor, various exchanges occur between the customer and the construction contractor before the actual construction starts. For example, the construction contractor receives an application from the customer and conducts an interview setting and a site survey. The customer presents the image of the renovation to the customer during the interview. The construction contractor presents the building materials to be used to the customer based on the image. In this way, until the construction contractor presents the building materials to be used to the customer, multiple exchanges occur between the customer and the construction contractor, which is troublesome for both parties.

[0008] In view of the above problems, an object of the present invention is to provide a matching support device, a matching support method, and a program capable of reducing the labor of customers and construction contractors.

Means for Solving the Problems

[0009] In order to solve the above problems, a matching support device according to an aspect of the present invention includes an application information acquisition unit that acquires application information including customer information indicating information of a customer who is a person hoping for renovation and construction hope information indicating the customer's hope regarding the construction of the renovation, a construction image picture acquisition unit that acquires a construction image picture indicating an image of the construction desired by the customer, a building material candidate information acquisition unit that acquires building material candidate information indicating candidates for building materials to be used in the construction desired by the customer, which is created based on the acquired construction image picture, an information disclosure unit that discloses, as public information, at least one piece of information necessary for a construction contractor to determine whether to accept the order for the renovation among the acquired application information to at least one construction contractor, an order acceptance hope reception unit that receives an order acceptance hope from a construction contractor who has determined that the renovation can be accepted based on the disclosed public information, and an information provision unit that provides the acquired application information and building material candidate information to the construction contractor who has received the order acceptance hope.

[0010] A matching support method according to an aspect of the present invention includes an application information acquisition process in which an application information acquisition unit acquires application information including customer information indicating information of a customer who is a person hoping for renovation and construction hope information indicating the customer's hope regarding the construction of the renovation, a construction image picture acquisition process in which a construction image picture acquisition unit acquires a construction image picture indicating an image of the construction desired by the customer, a building material candidate information acquisition process in which a building material candidate information acquisition unit acquires building material candidate information indicating candidates for building materials to be used in the construction desired by the customer, which is created based on the acquired construction image picture, an information disclosure process in which an information disclosure unit discloses, as public information, at least one piece of information necessary for a construction contractor to determine whether to accept the order for the renovation among the acquired application information to at least one construction contractor, an order acceptance hope reception process in which an order acceptance hope reception unit receives an order acceptance hope from a construction contractor who has determined that the renovation can be accepted based on the disclosed public information, and an information provision process in which an information provision unit provides the acquired application information and building material candidate information to the construction contractor who has received the order acceptance hope.

[0011] A program according to one aspect of the present invention causes a computer to function as: application information acquisition means for acquiring application information including customer information indicating information of a customer who is a person wishing for renovation and construction wish information indicating the wishes of the customer regarding the construction of the renovation; construction image picture acquisition means for acquiring a construction image picture indicating an image of the construction desired by the customer; building material candidate information acquisition means for acquiring building material candidate information indicating candidates for building materials to be used in the construction desired by the customer, created based on the acquired construction image picture; information disclosure means for disclosing, as public information, at least one piece of information necessary for a construction contractor to determine whether to accept the order for the renovation, among the acquired application information, to at least one construction contractor; order wish reception means for receiving an order wish from a construction contractor who has determined that it is possible to accept the order for the renovation based on the disclosed public information; and information provision means for providing the acquired application information and building material candidate information to the construction contractor who has had the order wish received.

Advantages of the Invention

[0012] According to the present invention, the labor of the customer and the construction contractor can be reduced.

Brief Description of the Drawings

[0013]

Figure 1

Figure 2

Figure 3

Figure 4

Figure 5

Figure 6

Figure 7

Figure 8

Figure 9

Figure 10

Figure 11

Mode for Carrying Out the Invention

[0014] Hereinafter, with reference to the drawings, a matching support system according to an embodiment of the present invention will be described in detail. In the present embodiment, the matching support system is a system for providing a service (hereinafter, also referred to as "matching support service") that supports the matching between a customer who is a person wishing for renovation and a construction company that can receive an order for the renovation.

[0015] Renovation is performed, for example, on houses, offices, hotels, inns, etc. In the present embodiment, an example in which the object of renovation is a house will be described as an example. In house renovation, for example, replacement or repair of fittings, replacement of wallpaper, replacement of flooring, replacement or repair of house equipment (such as plumbing around the kitchen, bathroom, washroom, toilet, etc.), repair of leaks, repainting of the exterior wall or roof, extension to increase the floor area, remodeling to change the floor plan without increasing the floor area, strengthening of earthquake resistance (reinforcement work), barrier-free adaptation such as installation of handrails and stairlifts, and all-electric conversion are carried out.

[0016] Construction companies include, for example, construction companies, house builder companies, general construction companies, developer companies, energy companies, renovation companies, renovation companies, retail companies, housing material companies, internet companies, etc. In the present embodiment, an example of a construction company that is a construction company occupying approximately half of the renovation market will be described.

[0017] <1. Configuration of the Matching Support System> First, with reference to FIG. 1, the configuration of the matching support system according to this embodiment will be described. FIG. 1 is a diagram showing an example of the configuration of the matching support system according to this embodiment. As shown in FIG. 1, the matching support system 1 includes a matching support device 10, a customer terminal 20, a creator terminal 30, and contractor terminals 40-1 to 40-n (n is a natural number).

[0018] (1) Matching Support Device 10 The matching support device 10 is a server device that can communicate with the customer terminal 20, the creator terminal 30, and the contractor terminals 40-1 to 40-n. The matching support device 10 may be a server owned by an operator providing the matching support service, or may be a cloud server. The matching support device 10 transmits information related to the matching support service between the customer terminal 20, the creator terminal 30, and the contractor terminals 40-1 to 40-n. For example, the matching support device 10 receives various information input by the customer into the customer terminal 20 via the network NW in order for the customer to use the matching support service. Also, the matching support device 10 receives information created by the creator terminal 30 based on the information received from the customer terminal 20 via the network NW. Further, the matching support device 10 receives information input by the contractor terminals 40-1 to 40-n when the contractor wishes to receive an order for renovation via the network NW, and transmits information necessary for the contractor wishing to receive an order for renovation to communicate with the customer to the contractor terminals 40-1 to 40-n.

[0019] (2) Customer Terminal 20 The customer terminal 20 is a terminal used by customers. The customer terminal 20 includes an input device (such as a mouse, keyboard, touch panel, etc.), a display device (such as a display), an output device (such as a speaker, data output function), a central processing unit, etc. The customer terminal 20 may use any terminal such as a computer, smartphone, tablet, etc.

[0020] The customer terminal 20 receives an operation input from the customer via the input device and transmits data corresponding to the input content to the matching support device 10. For example, the customer terminal 20 receives an input of application information required for applying for the matching support service according to the customer's operation input, and transmits the received information to the matching support device 10. Thereby, the application information is registered (stored) in the matching support device 10. The application information includes, for example, customer information indicating the customer's information and construction request information indicating the customer's request regarding the construction of the renovation. In addition, the customer terminal 20 receives an input of an image showing the image of the construction desired by the customer (hereinafter also referred to as "construction image image") according to the customer's operation input, and transmits the received information to the matching support device 10. Thereby, the construction image image is registered (stored) in the matching support device 10.

[0021] The customer terminal 20 transmits a display request, which is a request to display various screens displayed on the dedicated site of the matching support service, to the matching support device 10. For example, the customer terminal 20 transmits a display request for a screen (hereinafter also referred to as "application screen") on which the customer inputs application information and construction image image to the matching support device 10. In addition, the customer terminal 20 receives data transmitted from the matching support device 10 and displays the received data on a display or the like. For example, the customer terminal 20 displays the application screen.

[0022] (3) Creator terminal 30 The creator terminal 30 is a terminal used by the creator. The creator terminal 30 includes an input device (such as a mouse, keyboard, touch panel, etc.), an output device (such as a display, etc.), an output device (speaker, data output function), a central processing unit, etc. The creator terminal 30 may use any terminal such as a computer, smartphone, tablet, etc.

[0023] The creator is a person who creates a part of the information provided to a construction company that wishes to receive an order for renovation. The creator may be, for example, a person belonging to a business operator that provides a matching support service, or a person outsourced from the business operator. The creator creates, for example, information (hereinafter also referred to as "building material candidate information") indicating candidates for building materials to be used in the construction desired by the customer based on the construction image. In this embodiment, an example will be described in which the building material candidate information is an image (hereinafter also referred to as a "coordination board") including a construction image and an image of building material candidates.

[0024] The creator terminal 30 receives an operation input from the creator via the input device and transmits data corresponding to the input content to the matching support device 10. For example, the creator terminal 30 receives an input for creating a coordination board according to the creator's operation input and transmits the received information to the matching support device 10. As a result, the coordination board is registered (stored) in the matching support device 10.

[0025] In addition, the creator terminal 30 transmits a display request, which is a request to display various screens displayed on the dedicated site of the matching support service, to the matching support device 10. For example, the creator terminal 30 transmits a display request for a screen (hereinafter also referred to as a "creation screen") for creating a coordination board to the matching support device 10. Also, the creator terminal 30 receives data transmitted from the matching support device 10 and displays the received data on a display or the like. For example, the creator terminal 30 displays a construction image or a creation screen. The construction image may be displayed on the creation screen.

[0026] (4) Construction Company Terminals 40-1 to 40-n The construction company terminals 40-1 to 40-n are terminals used by users of the construction company. The construction company terminals 40-1 to 40-n are equipped with an input device (such as a mouse, keyboard, touch panel, etc.), a display device (such as a display), an output device (such as a speaker, data output function), a central processing unit, etc. The construction company terminals 40-1 to 40-n may use any terminal such as a computer, smartphone, tablet, etc.

[0027] The construction company terminals 40-1 to 40-n receive operation inputs from the users of the construction company via the input device, and transmit data corresponding to the input content to the matching support device 10. For example, the construction company terminals 40-1 to 40-n receive an input for placing an order for a reform that can be ordered according to the operation input of the user of the construction company, and transmit the received information to the matching support device 10. As a result, the order request from the construction company is received by the matching support device 10.

[0028] The construction company terminals 40-1 to 40-n transmit a display request, which is a request to display various screens displayed on the dedicated site of the matching support service, to the matching support device 10. For example, the construction company terminals 40-1 to 40-n transmit a display request for a screen (hereinafter also referred to as a "public screen") for checking public information and inputting an order request to the matching support device 10. The public information is information that is publicly available to the construction company and includes information necessary for the construction company to determine whether to accept an order for a reform among the application information of customers. In addition, the construction company terminals 40-1 to 40-n receive the data transmitted from the matching support device 10 and display the received data on a display or the like. For example, the construction company terminals 40-1 to 40-n display the public screen.

[0029] <2. Functional Configuration of the Matching Support Device> The configuration of the matching support system 1 according to the present embodiment has been described above. Subsequently, with reference to FIGS. 2 to 8, the functional configuration of the matching support device 10 according to the present embodiment will be described. FIG. 2 is a block diagram showing an example of the functional configuration of the matching support device 10 according to the present embodiment. As shown in FIG. 2, the matching support device 10 includes a communication unit 110, a storage unit 120, and a control unit 130.

[0030] (1) Communication unit 110 The communication unit 110 has a function of transmitting and receiving various types of information. The communication unit 110 is a communication circuit that communicates with a communication partner via wireless or wired means. For example, the communication unit 110 transmits and receives various types of information with the customer terminal 20, the creator terminal 30, and the construction company terminals 40-1 to 40-n via the network NW.

[0031] (2) Storage unit 120 The storage unit 120 has a function of storing various types of information used by the matching support device 10. The storage unit 120 is composed of a storage medium, for example, an HDD (Hard Disk Drive), an SSD (Solid State Drive), a flash memory, an EEPROM (Electrically Erasable Programmable Read Only Memory), a RAM (Random Access read / write Memory), a ROM (Read Only Memory), or an arbitrary combination of these storage media. As shown in FIG. 2, the storage unit 120 includes an application information storage unit 121, a construction image storage unit 122, a building material candidate information storage unit 123, a public information storage unit 124, and a screen information storage unit 125.

[0032] (2-1) Application information storage unit 121 The application information storage unit 121 has a function of storing application information including customer information and construction request information. The customer information is information indicating information of a customer who is a reform applicant. The construction request information is information indicating the customer's request regarding the reform construction.

[0033] Here, referring to FIG. 3, the customer information according to this embodiment will be described. FIG. 3 is a diagram showing an example of the customer information according to this embodiment. FIG. 3 shows an example of the items of customer information that a customer inputs on the application screen. As shown in FIG. 3, the customer information includes name, furigana, email address, phone number, gender, age, request date, renovation destination address, current address, building type, building structure, ownership type, years since construction, budget, planned renovation time, planned renovation location, problems and dissatisfaction. For the item of building type, for example, detached house, condominium, apartment, etc. are input. For the item of building structure, for example, wooden structure, steel frame structure, reinforced concrete structure, steel-reinforced concrete structure, etc. are input. For the item of ownership identification, for example, owner-occupied house, rented house, etc. are input.

[0034] Here, referring to FIG. 4, the construction request information according to this embodiment will be described. FIG. 4 is a diagram showing an example of the construction request information according to this embodiment. FIG. 4 shows an example of the items of construction request information that a customer inputs on the application screen. As shown in FIG. 4, the construction request information includes floor, wall, furniture, floor plan, kitchen, bathroom, washroom, exterior, roof, desired date for on-site inspection, desired contact time, and whether parking can be provided. For the items of floor, wall, furniture, floor plan, kitchen, bathroom, washroom, exterior, and roof, for example, the construction content desired for the renovation of each item is input.

[0035] (2-2) Construction Image Memory Unit 122 The construction image memory unit 122 has a function of storing construction image pictures. The construction image pictures are pictures showing the images of the construction desired by the customer.

[0036] Here, referring to FIG. 5, the construction image pictures according to this embodiment will be described. FIG. 5 is a diagram showing an example of the construction image pictures according to this embodiment. FIG. 5 shows, as an example, an image of the construction image of a customer who wishes to renovate the living room. Specifically, the customer wishes to renovate the furniture, walls, and floor of the living room. Therefore, the construction image image may be an image that can at least show the images of the furniture, walls, and floor as shown in FIG. 5.

[0037] (2-3) Building material candidate information storage unit 123 The building material candidate information storage unit 123 has a function of storing building material candidate information. The building material candidate information is information indicating candidates for building materials to be used in the construction desired by the customer, which is created based on the construction image image, and is, for example, a coordination board. The coordination board is an image having, for example, a region for displaying the construction image image and a region for displaying images of building materials that are candidates for the building materials shown in the construction image image. Thereby, when the customer checks the coordination board presented by the construction company during the interview with the construction company, the customer can select building materials while comparing the original construction image with the candidates for building materials proposed by the construction company.

[0038] Here, referring to FIG. 6, the coordination board will be described. FIG. 6 is a diagram showing an example of the coordination board according to the present embodiment. The coordination board 60 shown in FIG. 6 has display areas 61 to 64. The display area 61 is an area for displaying the construction image image previously submitted by the customer. The display areas 62 to 64 are areas for displaying information on candidates for building materials. The information on candidates for building materials is, for example, an image of the actual building material, the manufacturer name of the building material, the series name of the building material, and the color of the building material. In the display area 62, for example, information on candidates for furniture is displayed. In the display area 63, for example, information on candidates for wallpaper is displayed. In the display area 64, for example, information on candidates for floor materials is displayed. Note that in FIG. 6, an example in which the number of display areas for information on candidates for building materials in the coordination board and the number of candidates for building materials shown in the display area are three has been described, but the present invention is not limited to such an example, and any number may be used.

[0039] (2-4) Public Information Storage Unit 124 The public information storage unit 124 has a function of storing public information. The public information is information necessary for a construction company to determine whether to accept an order for renovation among the application information, and is information disclosed to at least one construction company.

[0040] Here, referring to FIG. 7, the public information according to the present embodiment will be described. FIG. 7 is a diagram showing an example of the public information according to the present embodiment. As shown in FIG. 7, the public information includes items such as the renovation destination address, budget, planned renovation time, planned renovation location, floor, wall, fixtures, floor plan, kitchen, bathroom, washroom, exterior finish, and roof. Among the public information shown in FIG. 7, the items of the renovation destination address, budget, planned renovation time, and planned renovation location are the items of the customer information shown in FIG. 3. Also, among the public information shown in FIG. 7, the items of the floor, wall, fixtures, floor plan, kitchen, bathroom, washroom, exterior finish, and roof are the items of the construction request information shown in FIG. 4.

[0041] (2-5) Screen Information Storage Unit 125 The screen information storage unit 125 has a function of storing screen information. The screen information is information for displaying the screen received the display request to each terminal. For example, the screen information storage unit 125 stores the screen information for displaying the application screen, the creation screen, and the public screen.

[0042] Here, referring to FIG. 8, the creation screen will be described. FIG. 8 is a diagram showing an example of the creation screen according to the present embodiment. The creation screen is a screen for a creator to create a coordination board on the creator terminal. In the present embodiment, the creation screen is a screen on which a coordination board can be created by dragging and dropping the information of the building materials to be used for the construction desired by the customer from the area where the information of the building materials is listed to the area where the information of the candidates for the building materials is displayed. Thereby, the creator can save the trouble of searching for the information of the candidates for the building materials from other places, and can easily create a coordination board with a simple operation.

[0043] The creation screen 70 shown in FIG. 8 has a creation area 71 and a building material information area 72. The creation area 71 is an area for creating a coordination board. The building material information area 72 is an area where information on building materials is listed and displayed. The creation area 71 has a construction image area 73 and building material candidate areas 74 to 76. The construction image area 73 is an area for displaying a construction image. The creator drags and drops a construction image submitted in advance by the customer into the construction image area 73. Note that a construction image may be automatically displayed in the construction image area 73 when the creation screen is displayed. The building material candidate area 74 is an area for displaying information on furniture candidates. The creator drags and drops furniture information from the building material information area 72 to the furniture candidate areas 74-1 to 74-3. The building material candidate area 75 is an area for displaying information on wallpaper candidates. The creator drags and drops wallpaper information from the building material information area 72 to the wallpaper candidate areas 75-1 to 75-3. The building material candidate area 76 is an area for displaying information on floor material candidates. The creator drags and drops floor material information from the building material information area 72 to the floor material candidate areas 76-1 to 76-3.

[0044] (3) Control unit 130 The control unit 130 has a function of controlling the overall operation of the matching support device 10. The control unit 130 is realized, for example, by causing a CPU (Central Processing Unit) provided as hardware in the matching support device 10 to execute a program. As shown in FIG. 2, the control unit 130 includes a display processing unit 131, an application information acquisition unit 132, a construction image acquisition unit 133, a building material candidate information acquisition unit 134, an information disclosure unit 135, an order acceptance request reception unit 136, and an information providing unit 137.

[0045] (3-1) Display processing unit 131 The display processing unit 131 has a function of causing various screens to be displayed on the terminal that has sent a screen display request. For example, when the communication unit 110 receives a display request for an application screen from the customer terminal 20, the display processing unit 131 causes the application screen to be displayed on the customer terminal 20. Also, when the communication unit 110 receives a display request for a creation screen from the creator terminal 30, the display processing unit 131 causes the creation screen to be displayed on the creator terminal 30. Further, when the communication unit 110 receives a display request for a public screen from the contractor terminals 40-1 to 40-n, the display processing unit 131 causes the public screen to be displayed on the contractor terminals 40-1 to 40-n.

[0046] (3-2) Application information acquisition unit 132 The application information acquisition unit 132 has a function of acquiring application information. The application information acquisition unit 132 acquires application information including customer information and construction wish information. For example, the application information acquisition unit 132 acquires the application information transmitted from the customer terminal 20 via the communication unit 110. The application information acquisition unit 132 writes the acquired application information into the application information storage unit 121 and stores it.

[0047] (3-3) Construction image acquisition unit 133 The construction image acquisition unit 133 has a function of acquiring a construction image. For example, the construction image acquisition unit 133 acquires the construction image transmitted from the customer terminal 20 via the communication unit 110. The construction image acquisition unit 133 writes the acquired construction image into the construction image storage unit 122 and stores it.

[0048] (3-4) Building material candidate information acquisition unit 134 The building material candidate information acquisition unit 134 has a function of acquiring building material candidate information. For example, the building material candidate information acquisition unit 134 acquires the coordination board transmitted from the creator terminal 30 via the communication unit 110. The building material candidate information acquisition unit 134 writes the acquired coordination board into the building material candidate information storage unit 123 and stores it.

[0049] (3-5) Information disclosure unit 135 The information disclosure department 135 has a function for disclosing public information. For example, the information disclosure department 135 has a function of generating public information based on the application information. Specifically, the information disclosure department 135 extracts information necessary for a construction company to determine whether to accept an order for renovation from the application information acquired by the application information acquisition unit 132, and generates the extracted information as public information. The information disclosure department 135 writes the generated public information into the public information storage unit 124 for storage.

[0050] Also, the information disclosure department 135 has a function of disclosing public information. The information disclosure department 135 discloses public information to at least one construction company. The information disclosure department 135 may disclose public information to all construction companies registered in the matching support service in advance, or may disclose public information to some construction companies. When disclosing public information to some construction companies, the information disclosure department 135 narrows down the construction companies to which the public information is to be disclosed based on the application information acquired by the application information acquisition unit 132. For example, the information disclosure department 135 compares the renovation destination address included in the application information with the addresses of the construction companies registered in the matching support service, and sets the construction companies within a predetermined range from the renovation destination address as the disclosure targets. The predetermined range is, for example, within the same city, within the same ward, within the same prefecture, etc. If the construction company is far from the renovation destination address (for example, outside the prefecture), it takes time to move to the site, which is troublesome for the person in charge of the construction company. Also, taking time to move may reduce the workable time and there is a risk of deterioration in construction quality. Therefore, by excluding in advance the construction companies that are far from the renovation destination address from the disclosure targets and setting the construction companies that can be handled within a reasonable range as the disclosure targets, it is possible to prevent a decline in construction quality.

[0051] (3-6) Order acceptance request reception unit 136 The order acceptance request reception unit 136 has a function of receiving an order acceptance request from a construction company. For example, the order acceptance request reception unit 136 receives an order acceptance request from a construction company that determines that it can accept an order for renovation based on the disclosed public information. When the number of received order requests reaches the upper limit (for example, 4 companies), the order request receiving section 136 terminates the reception of order requests. As a result, the construction companies that have received order requests are considered to have been matched with the customers.

[0052] Note that if there is no upper limit on the number of received requests and all order requests are received, the number of construction companies introduced to the customer may become extremely large. In this case, it is troublesome for the customer to communicate with all the construction companies. In addition, there is a risk that the customer may not know which construction company to choose. Therefore, by setting an upper limit on the number of received order requests as in this embodiment, the customer's labor can be reduced and it becomes easier for the customer to select a construction company.

[0053] (3-7) Information providing section 137 The information providing section 137 has a function of providing information. For example, the information providing section 137 provides the application information acquired by the application information acquisition section 132 and the coordination board acquired by the building material candidate information acquisition section 134 to the construction companies whose order requests have been received by the order request receiving section 136. Specifically, the information providing section 137 transmits the application information and the coordination board to the construction company terminals 40-1 to 40-n of the construction companies whose order requests have been received via the communication section 110. If the application information and the coordination board are provided (or made public) to construction companies whose order requests have not been received, there is a risk of being misused by malicious construction companies. Therefore, by providing the application information and the coordination board only to the construction companies whose order requests have been received as in this embodiment, such misuse can be prevented and fairness among the construction companies can be maintained.

[0054] After matching with the customer, the construction company can smoothly proceed with interviews with the customer, on-site surveys, proposal and selection of building materials, presentation of rough estimates, and contracts by utilizing the provided application information and coordination board.

[0055] <3. Process flow> The functional configuration of the matching support apparatus 10 according to the present embodiment has been described above. Subsequently, with reference to FIGS. 9 to 11, the processing flow according to the present embodiment will be described. In the examples shown in FIGS. 9 to 11, it is assumed that the customer, the creator, and the user of the construction company perform various operations on the dedicated site of the matching support service accessed from the terminals they each use.

[0056] (1) Application process First, with reference to FIG. 9, the application process flow according to the present embodiment will be described. FIG. 9 is a sequence diagram showing an example of the application process flow according to the present embodiment.

[0057] As shown in FIG. 9, first, the customer terminal 20 transmits a request to display an application screen to the matching support apparatus 10 via the network NW (step S101). Specifically, when the customer performs an operation to display the application screen on the dedicated site of the matching support service, the customer terminal 20 transmits a request to display the application screen to the matching support apparatus 10.

[0058] Next, when the communication unit 110 of the matching support apparatus 10 receives a request to display an application screen from the customer terminal 20, the display processing unit 131 of the matching support apparatus 10 causes the application screen to be displayed on the customer terminal 20 (step S102). Specifically, the display processing unit 131 causes the application screen to be displayed on the customer terminal 20 via the dedicated site of the matching support service.

[0059] Next, the customer terminal 20 accepts an input operation of application information and a construction image by the customer (step S103). Specifically, the customer terminal 20 accepts an input operation of application information and a construction image by the customer for the application screen displayed via the dedicated site of the matching support service.

[0060] Next, the customer terminal 20 transmits the application information and the construction image to the matching support apparatus 10 via the network NW (step S104).

[0061] Next, the application information acquisition unit 132 of the matching support device 10 acquires the application information received by the communication unit 110 from the customer terminal 20, and the construction image acquisition unit 133 of the matching support device 10 acquires the construction image received by the communication unit 110 from the customer terminal 20 (step S105).

[0062] Next, the application information acquisition unit 132 writes the acquired application information into the application information storage unit 121 for storage, and the construction image acquisition unit 133 writes the acquired construction image into the construction image storage unit 122 for storage (step S106).

[0063] Next, the matching support device 10 notifies the creator terminal 30 that it has received an application for the matching support service from the customer (step S107). Then, the process ends.

[0064] (2) Processing from creation to storage of the coordination board Next, with reference to FIG. 10, the flow of processing from creation to storage of the coordination board according to the present embodiment will be described. FIG. 10 is a sequence diagram showing an example of the flow of processing from creation to storage of the coordination board according to the present embodiment. The creator, for example, starts creating the coordination board upon receiving a notification that the matching support device 10 has received an application for the matching support service from the customer.

[0065] As shown in FIG. 10, first, the creator terminal 30 transmits a display request for the creation screen to the matching support device 10 via the network NW (step S201). Specifically, the creator terminal 30 transmits a display request for the creation screen to the matching support device 10 when the creator performs a display operation of the creation screen on the dedicated site of the matching support service.

[0066] Next, when the communication unit 110 of the matching support device 10 receives a display request for the creation screen from the creator terminal 30, the display processing unit 131 of the matching support device 10 causes the creation screen to be displayed on the creator terminal 30 (step S202). Specifically, the display processing unit 131 causes the creation screen to be displayed on the creator terminal 30 via the dedicated site of the matching support service.

[0067] Next, the creator terminal 30 receives a creation operation of the coordination board by the creator (step S203). Specifically, the creator terminal 30 receives an input operation of application information and a construction image by the creator for the creation screen displayed via the dedicated site of the matching support service.

[0068] Next, the creator terminal 30 transmits the coordination board to the matching support device 10 via the network NW (step S204).

[0069] Next, the building material candidate information acquisition unit 134 of the matching support device 10 acquires the coordination board received from the creator terminal 30 by the communication unit 110 (step S205).

[0070] Next, the building material candidate information acquisition unit 134 writes the acquired coordination board into the building material candidate information storage unit 123 for storage (step S206). Then, the process ends.

[0071] (3) Processing from disclosure of public information to information provision to construction companies Next, with reference to FIG. 11, the flow of processing from disclosure of public information to information provision to construction companies according to the present embodiment will be described. FIG. 11 is a sequence diagram showing an example of the flow of processing from disclosure of public information to information provision to construction companies according to the present embodiment.

[0072] As shown in FIG. 11, first, the information disclosure unit 135 of the matching support device 10 generates disclosure information (step S301). Specifically, the information disclosure unit 135 extracts information necessary for a construction company to determine whether to accept an order for renovation from the application information stored in the application information storage unit 121, and generates the extracted information as disclosure information.

[0073] Next, the information disclosure unit 135 writes the generated disclosure information into the disclosure information storage unit 124 and stores it (step S302).

[0074] Next, the information disclosure unit 135 narrows down the construction companies to which the disclosure information is to be disclosed (step S303). Specifically, the information disclosure unit 135 compares the renovation destination address included in the application information (or the generated disclosure information) used for generating the disclosure information with the addresses of the construction companies registered in the matching support service, and sets the construction companies within a predetermined range from the renovation destination address as the disclosure targets.

[0075] Next, the information disclosure unit 135 discloses the disclosure information to the narrowed-down construction companies to which the disclosure is to be made (step S304). Specifically, the information disclosure unit 135 enables the users of the construction companies to which the disclosure is to be made to view the disclosure information on the disclosure screen.

[0076] Next, the information disclosure unit 135 notifies the construction company terminals 40-1 to 40-n of the construction companies to which the disclosure is to be made that the disclosure information has been disclosed (step S305).

[0077] Next, the construction company terminals 40-1 to 40-n transmit a request to display the disclosure screen to the matching support device 10 via the network NW (step S306). Specifically, when the users of the construction companies perform a display operation of the disclosure screen on the dedicated site of the matching support service, the construction company terminals 40-1 to 40-n transmit a request to display the disclosure screen to the matching support device 10.

[0078] Next, when the communication unit 110 of the matching support device 10 receives a display request for the public screen from the construction store terminals 40-1 to 40-n, the display processing unit 131 of the matching support device 10 causes the public screen to be displayed on the construction store terminals 40-1 to 40-n (step S307). Specifically, the display processing unit 131 causes the public screen to be displayed on the construction store terminals 40-1 to 40-n via the dedicated site of the matching support service.

[0079] Next, the construction store terminals 40-1 to 40-n receive an order request operation by the user of the construction store (step S308). Specifically, the construction store terminals 40-1 to 40-n receive an input operation of the order request by the user of the construction store for the public screen displayed via the dedicated site of the matching support service.

[0080] Next, the construction store terminals 40-1 to 40-n transmit the order request to the matching support device 10 via the network NW (step S309).

[0081] Next, the order request reception unit 136 of the matching support device 10 receives the order request from the construction store terminals 40-1 to 40-n (step S310). Next, the order request reception unit 136 determines whether the number of received order requests has reached the upper limit (step S311). If the number of received order requests has reached the upper limit (step S311 / YES), the order request reception unit 136 advances the process to step S312. On the other hand, if the number of received order requests has not reached the upper limit (step S311 / NO), the order request reception unit 136 repeats the process from step S310.

[0082] When the process advances to step S312, the order request reception unit 136 ends the reception of the order request (step S312). Next, the information providing unit 137 of the matching support device 10 transmits application information and a coordination board to the construction company terminals 40-1 to 40-n of the construction companies for which order acceptance requests have been received by the order acceptance request receiving unit 136 (step S313). Specifically, the information providing unit 137 transmits the application information stored in the application information storage unit 121 and the coordination board stored in the building material candidate information storage unit 123 to the construction company terminals 40-1 to 40-n of the construction companies for which order acceptance requests have been received via the communication unit 110. Then, the process ends.

[0083] Note that the processes of step S301 and step S302 may be performed at any timing after the acquisition of the application information by the matching support device 10. For example, the processes of step S301 and step S302 may be performed after step S105, step S106, or step S107 shown in FIG. 9, or may be performed after step S205 or step S206 shown in FIG. 10.

[0084] Also, it is desirable that the processes of step S303 to step S305 be performed after the matching support device 10 acquires the coordination board. For example, assume that the public disclosure of public information starts while the matching support device 10 has not acquired the coordination board, and the acceptance of order acceptance requests ends in this state. In this case, the matching support device 10 cannot provide the coordination board to the construction company even though the acceptance of order acceptance requests has ended. As a result, the construction company cannot proceed with the communication with the customer until the coordination board is provided even though the order acceptance request has been accepted. Therefore, by ensuring that the processes of step S303 to step S305 are performed after the matching support device 10 acquires the coordination board, the matching support device 10 can provide the coordination board to the construction company for which the order acceptance request has been accepted immediately after the acceptance of the order acceptance request ends. Thereby, the construction company can proceed with the communication with the customer immediately after the order acceptance request is accepted.

[0085] As described above, the matching support device 10 according to the present embodiment includes an application information acquisition unit 132, a construction image acquisition unit 133, a building material candidate information acquisition unit 134, an information disclosure unit 135, an order acceptance request reception unit 136, and an information provision unit 137. The application information acquisition unit 132 acquires application information including customer information indicating information of a customer who is a reform applicant and construction request information indicating the customer's request regarding reform construction. The construction image acquisition unit 133 acquires a construction image showing an image of the construction desired by the customer. The building material candidate information acquisition unit 134 acquires building material candidate information indicating candidates for building materials to be used in the construction desired by the customer, created based on the construction image acquired by the construction image acquisition unit 133. The information disclosure unit 135 discloses, as public information, at least one piece of information necessary for a construction company to determine whether to accept a reform order among the application information acquired by the application information acquisition unit 132 to at least one construction company. The order acceptance request reception unit 136 receives an order acceptance request from a construction company that has determined that it can accept a reform order based on the public information disclosed by the information disclosure unit 135. The information provision unit 137 provides the application information acquired by the application information acquisition unit 132 and the building material candidate information acquired by the building material candidate information acquisition unit 134 to the construction company that has received the order acceptance request.

[0086] With such a configuration, the matching support device 10 matches a construction company that can reasonably respond to the customer's request and the customer based on the application information input from the customer. As a result, the customer can request a reform from a construction company that can meet the desired conditions without searching for a construction company on their own just by applying for the matching support service. Also, with such a configuration, the matching support device 10 provides the contractor with the customer's application information and the coordination board at the timing when the customer and the contractor are matched. Thereby, the matching support device 10 can omit some steps from when the customer and the contractor are matched until the contractor proposes building material candidates to the customer. For example, the contractor can grasp the customer's construction image and the building material candidates suitable for the construction image without conducting an interview with the customer after the matching. Also, the contractor can propose building material candidates at the first interview with the customer. Also, by utilizing the coordination board, the contractor does not need to consider building material candidates from scratch.

[0087] Therefore, the matching support device 10 according to the present embodiment can reduce the effort of the customer and the construction company.

[0088] The embodiments of the present invention have been described above. Note that the matching support device 10 may have a function of managing the progress after the customer and the contractor are matched. For example, the person in charge of the contractor inputs the progress from the contractor terminals 40-1 to 40-n to a dedicated site for the matching support service, and the matching support device 10 manages the progress. When the progress reaches the completion of the contract, the contractor can also pay the conclusion commission fee to the provider of the matching support service via the dedicated site for the matching support service.

[0089] Alternatively, part or all of the matching support device 10 in the above-described embodiment may be realized by a computer. In that case, a program for realizing this function may be recorded on a computer-readable recording medium, and the program recorded on this recording medium may be read into and executed by a computer system. Here, the "computer system" shall include hardware such as an OS and peripheral devices. Further, the "computer-readable recording medium" refers to a portable medium such as a flexible disk, a magneto-optical disk, a ROM, a CD-ROM, etc., and a storage device such as a hard disk incorporated in a computer system. Furthermore, the "computer-readable recording medium" also includes a communication line such as a communication line when transmitting a program via a network such as the Internet or a communication line such as a telephone line, which dynamically holds the program for a short time, and a volatile memory inside a computer system serving as a server or a client in that case, which holds the program for a certain period of time. Also, the above program may be for realizing a part of the above-described functions, and may further be realized in combination with a program already recorded in the computer system for realizing the above-described functions, and may also be realized using a programmable logic device such as an FPGA (Field Programmable Gate Array).

[0090] As described above, the embodiments of the present invention have been described in detail with reference to the drawings. However, the specific configuration is not limited to the above, and various design changes and the like can be made without departing from the gist of the present invention.

Explanation of Reference Numerals

[0091] 1 Matching support system 10 Matching support device 20 Customer terminal 30 Creator terminal 40-1 to 40-n Contractor terminal 50 Construction image 60 Coordination board 70 Creation Screen 110 Communication Unit 120 Memory Unit 121 Application Information Memory Unit 122 Construction Image Memory Unit 123 Building Material Candidate Information Memory Unit 124 Public Information Memory Unit 125 Screen Information Memory Unit 130 Control Unit 131 Display Processing Unit 132 Application Information Acquisition Unit 133 Construction Image Acquisition Unit 134 Building Material Candidate Information Acquisition Unit 135 Information Disclosure Unit 136 Order Receiving Wish Reception Unit 137 Information Provision Unit

Claims

1. An application information acquisition unit that acquires application information including customer information indicating information of a customer who hopes for renovation and construction hope information indicating the customer's hope regarding the construction of the renovation; A construction image image acquisition unit that acquires a construction image image indicating an image of the construction desired by the customer; A building material candidate information acquisition unit that acquires building material candidate information indicating candidates for building materials to be used in the construction desired by the customer, created based on the acquired construction image image; An information disclosure unit that discloses, as public information, information necessary for a construction contractor to determine whether to accept the renovation order among the acquired application information to at least one construction contractor; An order acceptance hope reception unit that accepts an order acceptance hope from a construction contractor who has determined that the renovation can be accepted based on the disclosed public information; An information providing unit that provides the acquired application information and building material candidate information to the construction contractor who has received the order acceptance hope; A matching support device comprising:

2. The information disclosure unit narrows down the construction contractors to which the public information is to be disclosed based on the acquired application information. The matching support device according to Claim 1.

3. When the number of accepted order acceptance hopes reaches the upper limit, the order acceptance hope reception unit ends the acceptance of the order acceptance hope. The matching support device according to Claim 1 or Claim 2.

4. The building material candidate information is an image having a region for displaying the acquired construction image image and a region for displaying images of building materials that are candidates for the building materials shown in the acquired construction image image. The matching support device according to any one of Claims 1 to 3.

5. A display processing unit that displays a creation screen for creating the building material candidate information on the terminal of the creator who creates the building material candidate information. The matching support device according to any one of Claims 1 to 4, further comprising:

6. The creation screen is a screen on which the building material candidate information can be created by dragging and dropping information on building materials to be candidates for the building materials to be used in the construction desired by the customer from a region where the information on the building materials is listed to a region where the information on the candidates for the building materials is displayed. The matching support device according to Claim 5.

7. An application information acquisition process in which an application information acquisition unit acquires application information including customer information indicating information of a customer who is a person hoping for renovation and construction hope information indicating the hope of the customer regarding the construction of the renovation; A construction image picture acquisition process in which a construction image picture acquisition unit acquires a construction image picture indicating an image of the construction desired by the customer; A building material candidate information acquisition process in which a building material candidate information acquisition unit acquires building material candidate information indicating candidates for building materials to be used in the construction desired by the customer, created based on the acquired construction image picture; An information disclosure process in which an information disclosure unit discloses, as public information, information necessary for a construction contractor to determine whether to accept the order for the renovation, among the acquired application information, to at least one construction contractor; An order acceptance hope reception process in which an order acceptance hope reception unit receives an order acceptance hope from a construction contractor who has determined that the renovation can be accepted based on the disclosed public information; An information provision process in which an information provision unit provides the acquired application information and building material candidate information to the construction contractor who has received the order acceptance hope; A matching support method including the above.

8. A computer, An application information acquisition means for acquiring application information including customer information indicating information of a customer who is a person hoping for renovation and construction hope information indicating the hope of the customer regarding the construction of the renovation; A construction image picture acquisition means for acquiring a construction image picture indicating an image of the construction desired by the customer; A building material candidate information acquisition means for acquiring building material candidate information indicating candidates for building materials to be used in the construction desired by the customer, created based on the acquired construction image picture; An information disclosure means for disclosing, as public information, information necessary for a construction contractor to determine whether to accept the order for the renovation, among the acquired application information, to at least one construction contractor; An order acceptance hope reception means for receiving an order acceptance hope from a construction contractor who has determined that the renovation can be accepted based on the disclosed public information; An information provision means for providing the acquired application information and building material candidate information to the construction contractor who has received the order acceptance hope; A program for causing the computer to function as such.

Images