Drug delivery support system, drug delivery support method, server device, and prescription reception device

Abstract

To enable a patient to conveniently receive prescription delivery even in the case where a pharmacy facility is not near the patient's residence and workplace.SOLUTION: A prescription acceptance device 1 is installed in many general stores 202 with no pharmacy installed, original prescriptions are received and collected by the prescription acceptance device 1, preparation can be executed by transmitting prescription information to a pharmacy side terminal 3 installed in a pharmacy installation type store 201 through a server device 2, and an environment in which the server device 2 connects the pharmacy side terminal 3 and a patient terminal 4 to perform online medication instructions is provided. Thereby, the patient goes to the general store 202 located near his / her own house and workplace to easily make a request for a prescription by inserting the prescription into the prescription acceptance device 1, and the patient can receive the prescription without going up to the pharmacy installation type store 201 to receive confrontation medication instructions.SELECTED DRAWING: Figure 2

Description

Technical Field

[0001] The present invention relates to a medicine delivery support system and a medicine delivery support method for assisting in the delivery of medicines to patients dispensed at a dispensing pharmacy based on a prescription at a medical institution, and also relates to a server device and a prescription receiving device used in the system.

Background Art

[0002] Generally, a patient who has received a prescription at a medical institution receives the dispensing of prescription drugs at an out-of-hospital dispensing pharmacy. Specifically, the patient goes to the dispensing pharmacy, hands over the prescription received from the medical institution, and requests dispensing. Then, when the dispensing is completed, the patient receives the prescription drugs after receiving medication guidance from the pharmacist and pays the fee. However, there are cases where the distance from the patient's residence or workplace to the dispensing pharmacy is far, and for the patient to go to such a long-distance dispensing pharmacy lacks convenience.

[0003] Note that there is a known system in which the information of a prescription is transmitted from a facsimile device installed in a hospital to a dispensing pharmacy, and the dispensing pharmacy receives the information of the prescription by the facsimile device and performs preparation (see, for example, Patent Document 1). According to this system, when the patient requests dispensing at the dispensing pharmacy, the patient only needs to fax the information of the prescription from the hospital where the prescription was received to the dispensing pharmacy, and there is no need to go to the dispensing pharmacy and hand over the prescription. However, when the patient receives the prescription drugs, the patient needs to go to the dispensing pharmacy with the original prescription, and after the original is confirmed, receive medication guidance from the pharmacist.

[0004] In addition, there is also a known system in which information on a prescription is transmitted from a facsimile device installed in a receiving institution such as a drugstore to a dispensing institution, the dispensing institution receives the prescription information by the facsimile device and performs preparation, and the dispensed medicine is delivered to a dosing institution attached to the drugstore, and the patient receives the prescribed medicine from the dosing institution (see, for example, Patent Document 2). However, in the case of the system described in this Patent Document 2, the drugstore that can function as a receiving institution and a dosing institution is limited to stores where there is a pharmacist who can provide medication guidance. Therefore, when such a drugstore is not close to the patient's residence or workplace, the problem of lack of convenience for the patient is not solved.

Prior Art Documents

Patent Documents

[0005]

Patent Document 1

Patent Document 2

Summary of the Invention

Problems to be Solved by the Invention

[0006] The present invention has been made to solve such problems, and aims to improve the convenience of patients by enabling patients to easily receive the delivery of prescribed medicines even when a pharmacy or drugstore that can perform dispensing and medication guidance is not close to the patient's residence or workplace.

Means for Solving the Problems

[0007] In order to solve the above problems, the medicine delivery support system of the present invention includes a dispensing terminal used in an organization that performs dispensing and medication guidance based on a prescription, a patient terminal used by a patient who receives the delivery of prescription drugs dispensed based on the prescription, a prescription receiving device that performs processing related to the reception of a prescription, and a server device. The prescription receiving device includes a reception and collection mechanism that receives and collects the original prescription, and has a function of acquiring prescription information from the paper received by the reception and collection mechanism and transmitting it to the server device. The server device has a function of transferring the prescription information transmitted from the prescription receiving device to the dispensing terminal, and a function of providing an environment for online medication guidance by connecting between the dispensing terminal and the patient terminal.

Effect of the Invention

[0008] According to the present invention configured as described above, when a patient inserts the original prescription into the prescription receiving device, it is collected by the prescription receiving device, prescription information is acquired, and it is sent to the dispensing terminal via the server device. Thereby, in a facility of an organization that performs dispensing based on a prescription (such as a dispensing pharmacy or a drugstore attached to a dispensing pharmacy. Hereinafter, these are referred to as dispensing facilities), the preparation of prescription drugs is started based on the prescription information received by the dispensing terminal, and the original prescription is collected from the prescription receiving device and confirmed to be the same as the prescription information, so that the dispensing can be completed. Since it is not essential to install the prescription receiving device in the dispensing facility, if the prescription receiving device is installed closer to the patient's residence or workplace than the dispensing facility, the patient can go to the installation location of the prescription receiving device and easily request dispensing. In addition, since the patient can receive online medication guidance after the completion of dispensing, there is no need to go to the dispensing facility to receive the prescription drugs, and the prescription drugs can be received by means such as delivery to the home or a designated place or delivery using a locker, etc. As described above, according to the present invention, even when the dispensing facility is not close to the patient's residence or workplace, the patient can easily receive the delivery of prescription drugs, and the convenience of the patient can be improved.

Brief Description of the Drawings

[0009]

Figure 1

Figure 2

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Figure 13

Embodiments for Carrying Out the Invention

[0010] Hereinafter, an embodiment of the present invention will be described with reference to the drawings. FIG. 1 is a diagram showing an overall configuration example of a medicine delivery support system according to this embodiment. As shown in FIG. 1, the medicine delivery support system of this embodiment includes a prescription reception device 1 that performs processing related to the reception of prescriptions, a server device 2 that executes processing related to the delivery operation of prescribed medicines, a dispensing-side terminal 3 used in an organization that performs dispensing and medication guidance based on prescriptions, and a patient terminal 4 used by a patient who receives the delivery of prescribed medicines dispensed based on prescriptions. The prescription reception device 1, the dispensing-side terminal 3, and the patient terminal 4 are connected to the server device 2 via a communication network 5 such as the Internet or a mobile phone network.

[0011] The organization that performs dispensing and medication guidance based on prescriptions is, for example, a drugstore chain having a plurality of stores. The organization operates a drugstore (corresponding to the above-described dispensing facility. Hereinafter, this will be referred to as a drugstore co-located store) with a co-located dispensing pharmacy and a drugstore without a co-located dispensing pharmacy (hereinafter, referred to as a general store). The prescription reception device 1 is installed in the general store, and the dispensing-side terminal 3 is installed in the drugstore co-located store.

[0012] Note that the dispensing-side terminal 3 may have a separate configuration for a terminal for receiving prescription information from the server device 2 described later and a terminal for use in online medication guidance. In this case, it is sufficient that at least the terminal for receiving prescription information is installed in the drugstore co-located store, and the terminal for use in online medication guidance may be installed at a location different from the drugstore co-located store (for example, a location where a pharmacist who performs online medication guidance is present).

[0013] FIG. 2 is a diagram for explaining the installation locations of the prescription reception device 1 and the dispensing-side terminal 3 (the terminal for receiving prescription information). As shown in FIG. 2, the drugstore chain has drugstore co-located stores 201 and general stores 202 at a plurality of bases. The dispensing-side terminal 3 is installed in the drugstore co-located store 201, and the prescription reception device 1 is installed in the general store 202. There are more general stores 202 than drugstore co-located stores 201, and they are scattered at a plurality of locations.

[0014] As will be described in detail below, in the present embodiment, the prescription receiving device 1 installed in the general store 202 receives the original prescription, and the prescription information obtained by scanning or photographing the original is transmitted to the dispensing-side terminal 3 of the pharmacy co-located store 201 via the server device 2. In the pharmacy co-located store 201, based on the prescription information received by the dispensing-side terminal 3, the prescription medicine is prepared, and the original prescription is collected from the prescription receiving device 1 and confirmed to be the same as the prescription information, thereby completing the dispensing.

[0015] Thereafter, in the pharmacy co-located store 201, using the online connection function of the server device 2, the dispensing-side terminal 3 and the patient terminal 4 are connected to provide online medication guidance, and then the dispensed prescription medicine is delivered to the patient's home or designated location, or delivered using a locker or the like installed at a predetermined location. The delivery location of the prescription medicine can be, in addition to the home, for example, the general store 202 where the prescription receiving device 1 into which the original prescription is inserted is installed. The locker can be installed at any location such as a station, a supermarket, a parking lot, or a convenience store in addition to the general store 202.

[0016] With the above mechanism, the patient can request dispensing by inserting the original prescription into the prescription receiving device 1 at the nearest general store 202 from home, work, etc., receive online medication guidance after dispensing is completed, and then receive the prescription medicine by means such as delivery or delivery using a locker or the like. Thus, even when there is no dispensing facility including the pharmacy co-located store 201 or a pharmacy (not shown) near the patient's home or workplace, the patient can easily receive the delivery of the prescription medicine.

[0017] Details of the configuration for realizing the above mechanism will be described below. FIG. 3 is a diagram showing a configuration example of the prescription receiving device 1. Note that FIG. 3 shows a state in which a part of the housing is semi-transparent so that the internal configuration of the prescription receiving device 1 can also be understood.

[0018] The prescription receiving device 1 of this embodiment is provided with a receiving and collecting mechanism for receiving and collecting the original prescription. Specifically, as shown in FIG. 3, the prescription receiving device 1 is provided with a prescription insertion slot 31, a prescription collection box 32, and a return opening 33, and these constitute the receiving and collecting mechanism. Further, the prescription receiving device 1 is provided with a display 34 with a touch panel and a scanner 35. The prescription collection box 32 is a drawer with a key, and can be pulled out forward so that the prescriptions stored therein can be taken out. The return opening 33 can be rotated forward about the lower side as an axis, and the prescription inserted from the prescription insertion slot 31 can be taken out.

[0019] The prescription insertion slot 31 is provided with an automatic paper feeding mechanism, and when a patient inserts a prescription into the prescription insertion slot 31, the prescription is inserted into the interior of the prescription receiving device 1 from the prescription insertion slot 31. The prescription inserted from the prescription insertion slot 31 is conveyed to the return opening 33 via a conveyance path (not shown) provided on the back side of the display 34, and temporarily stops here. While the prescription is being conveyed from the prescription insertion slot 31 to the return opening 33, the scanner 35 executes a scanning process on the prescription, and a scanned image is generated.

[0020] After the prescription is conveyed to the return opening 33, a predetermined confirmation process (details will be described later) is executed. If there is no problem, the prescription is transferred to the prescription collection box 32 and collected (stored). If there is a problem, the return opening 33 is opened forward by the patient, and the prescription is returned to the patient. On the back side of the return opening 33, there is a storage space 36 for installing a control computer, and a control computer (not shown) is installed in this storage space 36.

[0021] FIG. 4 is a block diagram showing an example of the functional configuration of the control computer of the prescription receiving device 1. As shown in FIG. 4, the prescription receiving device 1 of the present embodiment includes, as a functional configuration, an operation screen display unit 11, an information input unit 12, a prescription information acquisition unit 13, a prescription format determination unit 14, a collection / return control unit 15, an individual condition determination unit 16, a prescription information transmission unit 17, a medication guidance information acquisition unit 18, and a medication guidance related information transmission unit 19.

[0022] The above functional blocks 11 to 19 can be configured by any of hardware, DSP (Digital Signal Processor), and software. For example, when configured by software, the above functional blocks 11 to 19 are actually configured with a computer's CPU, RAM, ROM, etc., and are realized by the operation of a program stored in a storage medium such as RAM, ROM, hard disk, or semiconductor memory.

[0023] The operation screen display unit 11 displays various operation screens on the display 34. The operation screen includes buttons for the patient to give predetermined instructions to the prescription receiving device 1, buttons for inputting predetermined information into the prescription receiving device 1, display fields, and various information such as guidance and messages required for the operation. The specific content of the operation screen will be described sequentially later.

[0024] The information input unit 12 inputs various information through the patient's operations on the operation screen. The information input unit 12 also inputs information indicating operations on various buttons displayed on the operation screen. The content of the information to be input will be described sequentially later.

[0025] The prescription information acquisition unit 13 acquires information on a prescription form necessary for preparing prescription drugs at a prescribing facility from the paper received by the reception and collection mechanism. Specifically, the prescription information acquisition unit 13 acquires the scanned image generated by the scanning process of the scanner 35 as prescription information. Note that when a paper that is not a prescription form is inserted into the prescription form reception device 1, the scanned image is not prescription information. In this case, the scanned image acquired by the prescription information acquisition unit 13 is discarded.

[0026] The prescription form style determination unit 14 analyzes the paper received by the reception and collection mechanism and determines whether it conforms to the style that the prescription form should satisfy. The analysis of the paper received by the reception and collection mechanism means the analysis of the scanned image of the paper acquired by the prescription information acquisition unit 13. This determination is to confirm whether the prescription form is inserted in the correct orientation in view of the possibility that a paper that is not a prescription form may be inserted into the prescription form reception device 1 or the prescription form may not be inserted in the correct orientation.

[0027] For example, the prescription form style determination unit 14 converts the characters included in the scanned image of the paper into text data (character code) and determines whether it conforms to the style that the prescription form should satisfy by checking whether it contains a character string defined for use in the prescription form style. Here, the character string used by the prescription form style determination unit 14 for determination is the character string printed as an item name on the prescription form.

[0028] Note that it is not essential to check whether all the character strings included in the prescription form style are included, and only a part of the character strings may be checked. For example, only whether the character string "prescription form" is included may be checked. In addition to this, it may be checked whether a combination of character strings that can identify that it is a prescription form, such as "insurer number", "patient", "name", "prescription", etc., is included.

[0029] When the prescription form style determination unit 14 determines that the paper received by the reception / collection mechanism does not conform to the style of the prescription form, it controls the operation screen display unit 11 to display a predetermined message on the operation screen. For example, when it is determined that it is not in the style of the prescription form, a message such as "It does not seem to be a prescription form. Please check and insert a prescription form." is displayed on the operation screen. Also, when it is determined that the scanned image contains no characters at all, that is, when it is determined that it is a blank sheet of paper, a message such as "Please check the front and back and reinsert." is displayed on the operation screen.

[0030] The collection / return control unit 15 determines whether to collect the paper inserted into the prescription form reception device 1 into the prescription form collection box 32 or return it to the patient from the return port 33, and controls the processing related to collection or return. For example, when the prescription form style determination unit 14 determines that it conforms to the style of the prescription form, the collection / return control unit 15 collects the received paper into the prescription form collection box 32 as the original prescription form. On the other hand, when the prescription form style determination unit 14 determines that it does not conform to the style of the prescription form, it controls the reception / collection mechanism to return the received paper from the return port 33.

[0031] When the individual condition determination unit 16 determines that it conforms to the style of the prescription form by the prescription form style determination unit 14, it analyzes the prescription form information acquired by the prescription form information acquisition unit 13 and determines whether it meets the individual conditions for online medication guidance. For example, the individual condition determination unit 16 converts the characters included in the scanned image of the prescription form into text data, and determines whether it meets the individual conditions based on this text data. Here, the character string used by the individual condition determination unit 16 for determination is not the character string printed as the item name on the prescription form, but the character string printed or handwritten in the description column as the content for the item.

[0032] For example, the individual condition determination unit 16 recognizes the patient's date of birth described in the prescription from the text data, and determines whether medication guidance for the medication administrator (such as parents) is necessary by checking whether the prescribed patient is an infant or a child. In addition, the individual condition determination unit 16 checks the content of the prescription (medication name, dosage, number of days, etc.) described in the prescription to determine whether the medication requires a long time for medication guidance or preparation, or whether it is a medication that requires packaging (packing multiple medications with the same administration timing into one bag each). Further, the individual condition determination unit 16 checks the content of the prescription described in the prescription to determine whether the medication can be switched to face-to-face medication guidance based on the judgment of the pharmacist. Note that it is not essential to determine all of these, and only some of them may be determined.

[0033] Here, for the sake of convenience of explanation, the conversion of the characters included in the scanned image of the prescription form into text data by the prescription form style determination unit 14 and the conversion of the characters included in the scanned image of the prescription form into text data by the individual condition determination unit 16 are separately explained. However, it goes without saying that the conversion into text data may be commonly performed. In addition, if the prescription content is QR-coded (such as the JAHIS outpatient prescription 2D symbol) within the prescription form style, it is also possible to use it for conversion into text data. This is the same in the following explanations.

[0034] The individual condition determination unit 16 controls the operation screen display unit 11 to display an operation screen including information indicating the individual conditions determined to be applicable, an approval button for approving the individual conditions, and a rejection button for rejecting the individual conditions. In addition, it notifies the collection / return control unit 15 of the determination result of the individual conditions. When it is detected that the approval button has been operated by the input to the information input unit 12, the collection / return control unit 15 collects the original of the received prescription form into the prescription form collection box 32, while when it is detected that the rejection button has been operated, it controls the reception / collection mechanism to return the original of the received prescription form to the return port 33.

[0035] That is, in this embodiment, when the prescription form style determination unit 14 determines that the paper conforms to the style of the prescription form and the patient operates the approval button indicating approval of the individual conditions displayed on the operation screen, the received paper is collected as the original prescription form in the prescription form collection box 32. On the other hand, when the prescription form style determination unit 14 determines that the paper does not conform to the style of the prescription form, and when the rejection button is operated by the patient, the reception / collection mechanism returns the received paper from the return port 33.

[0036] The prescription form information transmission unit 17 transmits the prescription form information acquired by the prescription form information acquisition unit 13 to the server device 2. Here, the prescription form information transmission unit 17 transmits the prescription form information to the server device 2 only when it is detected based on the input to the information input unit 12 that the prescription form style determination unit 14 determines that the paper conforms to the style and the approval button indicating approval of the individual conditions displayed on the operation screen has been operated. On the other hand, when the rejection button is operated by the patient, the prescription form information transmission unit 17 does not transmit the prescription form information to the server device 2. Also, when the prescription form style determination unit 14 determines that the paper does not conform to the style of the prescription form, since the prescription form information to be transmitted cannot be acquired, in this case as well, the prescription form information transmission unit 17 does not transmit the prescription form information to the server device 2.

[0037] When the approval button is operated by the patient, the operation screen display unit 11 displays an operation screen for inputting information related to online medication guidance (hereinafter referred to as medication guidance related information) on the display 34. The medication guidance related information includes the contact information of the patient and the desired date and time information of the online medication guidance. The contact information of the patient is the address information of the patient terminal 4 used when notifying the access information required for online connection to the patient terminal 4, for example, when the patient terminal 4 is a smartphone, it is a mobile phone number or an email address, etc. When the patient terminal 4 is a personal computer, it is an email address. Note that the address information of the dispensing side terminal 3 used when notifying the access information required for online connection to the dispensing side terminal 3 is stored in advance in the server device 2.

[0038] The medication guidance information acquisition unit 18 acquires, through the information input unit 12, the medication guidance-related information input by the patient via this operation screen. The medication guidance-related information transmission unit 19 transmits the medication guidance-related information acquired by the medication guidance information acquisition unit 18 to the server device 2. In the present embodiment, the medication guidance-related information transmission unit 19 transmits the medication guidance-related information input by the patient to the server device 2 only when it is determined by the prescription form style determination unit 14 that the form conforms to the style and an operation of a confirmation button indicating acceptance of the individual conditions displayed on the operation screen has been performed.

[0039] FIG. 5 is a block diagram showing a functional configuration example of the server device 2 according to the present embodiment. As shown in FIG. 5, the server device 2 of the present embodiment includes, as functional components, a prescription information transfer unit 21, a medication guidance-related information storage unit 22, and an online connection providing unit 23. The server device 2 also includes an information storage unit 20 as a storage medium.

[0040] The above functional blocks 21 to 23 can be configured by any of hardware, DSP, and software. For example, when configured by software, the above functional blocks 21 to 23 are actually configured with a computer's CPU, RAM, ROM, etc., and are realized by the operation of a program stored in a recording medium such as RAM, ROM, a hard disk, or a semiconductor memory.

[0041] The prescription information transfer unit 21 receives the prescription information transmitted from the prescription receiving device 1 and transfers it to the dispensing-side terminal 3. The medication guidance-related information storage unit 22 receives the medication guidance-related information transmitted from the prescription receiving device 1 and stores it in the information storage unit 20.

[0042] The online connection providing unit 23 provides an environment for online medication guidance by connecting between the dispensing terminal 3 and the patient terminal 4 based on the medication guidance related information stored in the information storage unit 20 by the medication guidance related information storage unit 22. For example, based on the desired date and time information indicated by the medication guidance related information, the online connection providing unit 23 sets access information for making an online connection at the date and time desired by the patient, and notifies the dispensing terminal 3 and the patient terminal 4 of the set information. Then, when both the dispensing terminal 3 and the patient terminal 4 access the server device 2 at the desired date and time, the online connection providing unit 23 connects between the dispensing terminal 3 and the patient terminal 4 to provide an environment for online medication guidance.

[0043] Note that depending on the progress of preparation at the dispensing pharmacy co-located store 201, the implementation date of the online medication guidance may be changed from the patient's desired date and time. In this case, a notice of schedule change is sent from the dispensing terminal 3 to the patient terminal 4 via the server device 2, and preparation for the implementation date of the online medication guidance is carried out.

[0044] FIG. 6 is a flowchart showing an operation example of the prescription receiving device 1 according to the present embodiment. The flowchart shown in FIG. 6 shows the processing executed by the control computer after a sheet of paper is inserted into the prescription insertion slot 31, conveyed to the return port 33, and temporarily stopped. Before the processing of the flowchart shown in FIG. 6 is started, the scanner 35 executes a scanning process on the sheet of paper inserted into the prescription receiving device 1, and a scanned image is generated.

[0045] First, the prescription information acquisition unit 13 acquires the scanned image generated by the scanning process of the scanner 35 (step S1). The prescription form determination unit 14 analyzes the scanned image of the sheet of paper acquired by the prescription information acquisition unit 13, and determines whether or not it conforms to the form that the prescription form should satisfy (step S2).

[0046] Here, when it is determined by the prescription form determination unit 14 that the sheet shown in the scanned image does not conform to the prescription form, the operation screen display unit 11 displays on the operation screen a prescription reading error message such as "It does not seem to be a prescription. Please check and insert a prescription." or "Please check the front and back and re-insert." (step S3). Further, the collection / return control unit 15 controls the reception / collection mechanism so as to return the sheet inserted into the prescription receiving device 1 from the return port 33 (step S4). Thereby, the processing of the flowchart shown in FIG. 6 ends.

[0047] On the other hand, when it is determined by the prescription form determination unit 14 that the sheet shown in the scanned image conforms to the prescription form, the individual condition determination unit 16 analyzes the prescription information acquired as a scanned image by the prescription information acquisition unit 13 and determines whether it meets the individual conditions for online medication guidance (step S5). Then, the operation screen display unit 11 displays on the display 34 an operation screen including information indicating the individual conditions determined to be applicable, a confirmation button for approving the individual conditions, and a rejection button for disapproving the individual conditions (step S6).

[0048] Here, the collection / return control unit 15 determines whether the confirmation button has been operated (step S7). When the confirmation button has not been operated, that is, when the rejection button has been operated, the operation screen display unit 11 displays on the operation screen a prescription return message such as "The prescription will be returned." (step S8). Further, the collection / return control unit 15 controls the reception / collection mechanism so as to return the sheet inserted into the prescription receiving device 1 from the return port 33 (step S9). Thereby, the processing of the flowchart shown in FIG. 6 ends.

[0049] On the other hand, when the confirmation button has been operated, the collection / return control unit 15 controls the reception / collection mechanism so as to transfer and collect the original prescription temporarily stopped at the position of the return port 33 to the prescription collection box 32 (step S10). Then, the prescription information transmission unit 17 transmits the prescription information acquired by the prescription information acquisition unit 13 to the server device 2 (step S11).

[0050] Next, the operation screen display unit 11 displays an operation screen for inputting medication guidance-related information on the display 34 (step S12). The medication guidance information acquisition unit 18 acquires the medication guidance-related information input by the patient through this operation screen through the information input unit 12 (step S13). Then, the medication guidance-related information transmission unit 19 transmits the medication guidance-related information acquired by the medication guidance information acquisition unit 18 to the server device 2 (step S14). Note that step S11 may be omitted, and the prescription information and the medication guidance-related information may be transmitted together in step S14.

[0051] After that, the operation screen display unit 11 displays a reception completion message such as "The reception of the prescription has been completed." on the operation screen (step S15). Thereby, the processing of the flowchart shown in FIG. 6 ends.

[0052] As described in detail above, in the medicine delivery support system of the present embodiment, for example, the prescription reception device 1 is installed in the general store 202 of the drugstore chain, the original prescription is received and collected by the prescription reception device 1, and the prescription information is acquired from the original prescription, and the prescription information is transmitted to the dispensing side terminal 3 installed in the dispensing pharmacy co-located store 201 via the server device 2. Furthermore, the server device 2 connects between the dispensing side terminal 3 and the patient terminal 4 to provide an environment for performing online medication guidance.

[0053] According to the medicine delivery support system of the present embodiment configured as described above, in the dispensing pharmacy co-located store 201, based on the prescription information received by the dispensing side terminal 3, the preparation of the prescription medicine is started, and the original prescription is collected from the prescription reception device 1 and confirmed to be the same as the prescription information, so that the dispensing can be completed. The original prescription may be collected by a staff member of the drugstore chain going to the general store 202, or may be collected by being delivered from the general store 202 to the dispensing pharmacy co-located store 201.

[0054] The prescription reception device 1 does not necessarily have to be installed in a dispensing facility, and can be installed in general stores 202 that are widely scattered. Therefore, if general stores 202 are closer to the residences or workplaces of patients than dispensing pharmacy - attached stores 201 or other dispensing pharmacies, patients can go to general stores 202 and simply request dispensing by inserting a prescription into the prescription reception device 1.

[0055] In addition, since patients can receive online medication guidance after the completion of dispensing, there is no need for patients to go to the dispensing facility to pick up prescription drugs, and prescription drugs can be received by means such as delivery to the patient's home or designated location or handover using a locker, etc.

[0056] As described above, according to the medicine delivery support system of the present embodiment, even when the dispensing facility is not close to the patient's residence or workplace, the patient can easily receive the delivery of prescription drugs, improving the convenience for the patient.

[0057] When using a locker to conduct the handover of prescription drugs, a prescription drug delivery device may be used, which includes a storage for storing the dispensed prescription drugs and delivering them to the patient, and an electronic payment execution unit for providing means to execute the electronic payment of the price of the prescription drugs. The available electronic payments are, for example, any one or more of credit card payment, debit card payment, prepaid card payment, electronic money payment, QR code payment, etc.

[0058] Also, in the above - described embodiment, when receiving a prescription at the prescription reception device 1, the operation screen display unit 11 may display an operation screen for selecting the method of receiving prescription drugs on the display 34 so that the patient can select a desired method of receiving.

[0059] Also, in the above embodiment, the operation screen display unit 11 may display on the display 34 an operation screen for having the patient confirm whether the prescription is within the expiration date. When a confirmation button indicating that the prescription is within the expiration date is operated, the original prescription is collected in the prescription collection box 32, while when the confirmation button is not operated, the original prescription may be returned from the return port 33. In this case, the prescription information transmission unit 17 transmits the prescription information to the server device 2 only when the confirmation button is operated.

[0060] In principle, the expiration date of the prescription is four days including the issue date. Therefore, the patient can determine whether the reception time at the prescription reception device 1 is within the expiration date of the prescription by checking the prescription delivery date described on the prescription. Also, when the expiration date of the prescription is described on the prescription, the patient can determine whether the reception time at the prescription reception device 1 is within the expiration date of the prescription by checking it.

[0061] Note that the prescription reception device 1 may determine whether the prescription is within the expiration date. A functional configuration example of the prescription reception device 1A in this case is shown in FIG. 7. In FIG. 7, components denoted by the same reference numerals as those shown in FIG. 4 have the same functions, and thus duplicate explanations are omitted here. As shown in FIG. 7, the prescription reception device 1A further includes an expiration date determination unit 71. Also, the prescription reception device 1A includes an operation screen display unit 11A, a collection / return control unit 15A, and a prescription information transmission unit 17A instead of the operation screen display unit 11, the collection / return control unit 15, and the prescription information transmission unit 17.

[0062] The expiration date determination unit 71 analyzes the prescription information acquired by the prescription information acquisition unit 13 and determines whether the prescription is within the expiration date. For example, the expiration date determination unit 71 converts the characters included in the scanned image of the prescription into text data, and determines whether the prescription is within the expiration date based on the text data of the year, month, and day described in the prescription delivery date or expiration date description column.

[0063] When the expiration date determination unit 71 determines that the prescription is within the expiration date, the collection / return control unit 15A collects the original prescription in the prescription collection box 32. On the other hand, when the expiration date determination unit 71 determines that the prescription is not within the expiration date, the collection / return control unit 15A controls the reception / collection mechanism to return the original prescription from the return port 33. The prescription information transmission unit 17A transmits the prescription information to the server device 2 only when the expiration date determination unit 71 determines that the prescription is within the expiration date. Further, the operation screen display unit 11A displays an operation screen for inputting medication guidance-related information on the display 34 only when it is determined that the prescription is within the expiration date.

[0064] Also, the prescription information transmission unit 17A may transmit the expiration date information of the prescription together with the prescription information to the server device 2, and the server device 2 may issue an expiration date alert to the patient terminal 4. A functional configuration example of the server device 2A in this case is shown in FIG. 8. In FIG. 8, components denoted by the same reference numerals as those in FIG. 5 have the same functions, and thus duplicate descriptions are omitted here. As shown in FIG. 8, the server device 2A further includes an expiration date information storage unit 24 and an expiration date notification unit 25. Also, the server device 2A includes an information storage unit 20A instead of the information storage unit 20.

[0065] The expiration date information storage unit 24 receives the expiration date information transmitted from the prescription reception device 1A and stores it in the information storage unit 20A. The expiration date notification unit 25 transmits a message for notifying the expiration date of the prescription to the patient terminal 4 based on the expiration date information stored in the information storage unit 20A by the expiration date information storage unit 24. It is possible to use the contact information acquired by the medication guidance information acquisition unit 18 as the address information of the patient terminal 4.

[0066] For example, when a predetermined time has elapsed since the expiration date information was stored in the information storage unit 20A, the expiration date notification unit 25 transmits a message for guiding the receipt of the prescription drug to the patient terminal 4. The message may be repeatedly transmitted at a predetermined time interval. Further, the expiration date notification unit 25 may transmit a message for guiding the receipt of the prescription drug and the expiration date to the patient terminal 4 at the timing when the predetermined time before the expiration date arrives. Furthermore, the expiration date notification unit 25 may transmit a message for guiding the expiration to the patient terminal 4 when the online medication guidance has not been executed by the expiration date.

[0067] Also, in the above embodiment, when receiving a prescription at the prescription receiving device 1, it may be confirmed whether there is sufficient stock of the pharmaceuticals necessary for dispensing the prescription drug at the dispensing pharmacy co-located store 201 and presented to the patient. FIGS. 9 to 11 are block diagrams showing functional configuration examples of the dispensing side terminal 3B, the server device 2B, and the prescription receiving device 1B in this case. In FIGS. 10 and 11, those denoted by the same reference numerals as those shown in FIGS. 5 and 4 have the same functions, and thus duplicate explanations are omitted here.

[0068] As shown in FIG. 9, the dispensing side terminal 3B includes an inventory management unit 91 and an inventory information transmission unit 92 as functional configurations, and also includes an inventory information storage unit 90 as a storage medium. Further, as shown in FIG. 10, the server device 2B includes an inventory information storage unit 26 and an inventory response unit 27 as functional configurations, and further includes an information storage unit 20B instead of the information storage unit 20. Also, as shown in FIG. 11, the prescription receiving device 1B further includes an inventory inquiry unit 111 and an inventory information presentation unit 112 as functional configurations.

[0069] The inventory management unit 91 of the dispensing-side terminal 3B stores and manages information indicating the inventory status of all pharmaceuticals held by the pharmacy-attached store 201 (hereinafter referred to as inventory information) in the inventory information storage unit 90. For example, each time a pharmaceutical is received and shipped in the pharmacy-attached store 201, information indicating the received content and information indicating the shipped content are input, and based on the input information, the inventory information stored in the inventory information storage unit 90 is updated. The input of information is performed, for example, by a staff member of the pharmacy-attached store 201 operating the input device of a computer. Note that a known inventory management system that automatically performs inventory management by reading the unique code information assigned to pharmaceuticals may also be used.

[0070] The inventory information transmission unit 92 sequentially transmits the inventory information stored in the inventory information storage unit 90 to the server device 2B. For example, the inventory information transmission unit 92 repeatedly transmits the inventory information stored in the inventory information storage unit 90 to the server device 2B at a predetermined time interval. Alternatively, the inventory information transmission unit 92 may transmit the updated inventory information to the server device 2B each time the inventory information stored in the inventory information storage unit 90 is updated.

[0071] The inventory information storage unit 26 of the server device 2B receives the inventory information sequentially transmitted from the dispensing-side terminal 3B and sequentially updates and stores it in the information storage unit 20B. The inventory response unit 27 responds to an inventory inquiry from the prescription receiving device 1B based on the inventory information stored in the information storage unit 20B by the inventory information storage unit 26. The response information returned to the prescription receiving device 1B by this response is information indicating whether there is sufficient inventory of pharmaceuticals necessary for dispensing a prescription. For example, the inventory response unit 27 responds to the prescription receiving device 1B with information such as "in stock", "out of stock", and "insufficient stock quantity". In the case of "out of stock" or "insufficient stock quantity", information on the number of days required for ordering the pharmaceuticals may be further included.

[0072] The inventory inquiry unit 111 of the prescription receiving device 1B inquires the server device 2B about the inventory status of the prescription drugs indicated by the prescription information acquired by the prescription information acquisition unit 13, and acquires the response information from the server device 2B. When making the inquiry, the inventory response unit 27 transmits the details of the prescription (such as drug name, dosage, number of days, etc.) analyzed from the prescription information to the server device 2B. The inventory information display unit 112 displays the response information acquired by the inventory inquiry unit 111 on the display 34.

[0073] In this way, the patient can grasp the availability of the inventory and the number of days required for ordering the drugs, and based on this, can specify the desired date and time for online medication guidance. Note that the inventory information display unit 112 may display the response information within an operation screen for inputting medication guidance-related information.

[0074] Also, when it is confirmed that the dispensing pharmacy co-located store 201 does not have sufficient inventory of the drugs necessary for dispensing the prescription drugs, the patient may be allowed to cancel the dispensing request. For example, the inventory information display unit 112 displays an operation screen including a confirmation button for acknowledging the content of the response information and a rejection button for not acknowledging, together with the response information indicating the inventory status of the drugs. Then, when the confirmation button is operated, the original prescription is collected in the prescription collection box 32, while when the rejection button is operated, the original prescription is returned to the return port 33.

[0075] Also, in the above embodiment, after the reception of the prescription at the prescription receiving device 1 is completed, the patient terminal 4 may be notified of the progress status from the preparation to the delivery of the prescription drugs implemented at the dispensing pharmacy co-located store 201. FIGS. 12 and 13 are block diagrams showing functional configuration examples of the dispensing side terminal 3C and the server device 2C in this case. In FIG. 13, those denoted by the same reference numerals as those shown in FIG. 5 have the same functions, and thus redundant explanations are omitted here.

[0076] As shown in FIG. 12, the dispensing-side terminal 3C includes a progress management unit 121 and a progress information transmission unit 122 as functional components, and also includes a progress information storage unit 120 as a storage medium. Further, as shown in FIG. 13, the server device 2C further includes a progress information storage unit 28 and a progress information notification unit 29 as functional components, and includes an information storage unit 20C instead of the information storage unit 20.

[0077] The progress management unit 121 of the dispensing-side terminal 3C stores and manages information (hereinafter referred to as progress information) indicating the progress status from the preparation to the delivery of the prescription drug, which is carried out after the dispensing-side terminal 3C receives prescription information from the server device 2C in the dispensing pharmacy co-located store 201, in the progress information storage unit 120. For example, progress information such as "prescription confirmation in progress", "preparation in progress", "waiting for online medication guidance", "stored in locker", and "delivered to delivery provider" is input by the staff of the dispensing pharmacy co-located store 201 into the dispensing-side terminal 3C, and based on the input information, the progress information stored in the progress information storage unit 120 is updated.

[0078] The progress information transmission unit 122 sequentially transmits the progress information stored in the progress information storage unit 120 to the server device 2C. For example, the progress information transmission unit 122 repeatedly transmits the progress information stored in the progress information storage unit 120 to the server device 2C at a predetermined time interval. Alternatively, the progress information transmission unit 122 may transmit the updated progress information to the server device 2C each time the progress information stored in the progress information storage unit 120 is updated.

[0079] The progress information storage unit 28 of the server device 2C receives the progress information sequentially transmitted from the dispensing-side terminal 3C, and sequentially updates and stores it in the information storage unit 20C. The progress information notification unit 29 notifies the patient terminal 4 of the progress information stored in the information storage unit 20C by the progress information storage unit 28. For example, the progress information notification unit 29 notifies the patient terminal 4 of the updated progress information each time the progress information stored in the information storage unit 20C is updated. It is possible to use the contact information acquired by the medication guidance information acquisition unit 18 as the address information of the patient terminal 4.

[0080] In this way, after the patient inserts the prescription into the prescription receiving device 1 to request dispensing, the patient can grasp the progress of the preparation and delivery of the prescription medicine and can wait with confidence until the delivery is made. Also, by notifying the patient of the progress each time, the patient can be made aware of receiving online medication guidance and picking up the prescription medicine at a predetermined or designated location, and it is also possible to alert the patient so that they do not forget these things.

[0081] As described above, a plurality of modified examples have been described with reference to FIGS. 7 to 12. These modified examples may be applied alone, any one of them, or in combination of a plurality.

[0082] In addition, in the above embodiment, an example in which the patient designates the desired date and time for online medication guidance has been described, but the present invention is not limited to this. For example, the dispensing pharmacy co-located store 201 may designate the date and time for implementing the medication guidance. Also, in the above embodiment, a configuration in which the prescription form determination unit 14 and the individual condition determination unit 16 are provided has been described, but these are not essential configurations. However, it is preferable to provide them.

[0083] Also, in the above embodiment, an example in which the prescription receiving device 1 is installed in the general store 202 (a facility that is not a dispensing facility) has been described, but it may be installed in a dispensing facility. In this case, a patient whose home or workplace is near the dispensing facility can go to the dispensing facility and use the prescription receiving device 1 to request dispensing non-face-to-face. Also, by providing online medication guidance, the patient can receive the delivery of the prescription medicine non-face-to-face. It is possible to improve the convenience for patients who desire completely non-face-to-face medicine delivery. In this case, in addition to the prescription receiving device 1, a prescription medicine delivery device may be installed in the dispensing pharmacy co-located store 201.

[0084] In the above-described embodiment, a drugstore chain was given as an example of an organization that performs dispensing and medication guidance based on a prescription, but the present invention is not limited thereto. For example, a dispensing pharmacy may be used. In this case, the prescription reception device 1 can be installed at any location such as a train station, a supermarket, a parking lot, or a convenience store.

[0085] Furthermore, each of the above-described embodiments merely shows an example of implementation when carrying out the present invention, and the technical scope of the present invention should not be construed in a limited manner thereby. That is, the present invention can be implemented in various forms without departing from the gist or main features thereof.

Explanation of Reference Numerals

[0086] 1, 1A, 1B, 1C Prescription reception device 2, 2A, 2B, 2C Server device 3, 3B, 3C Dispensing-side terminal 4 Patient terminal 11 Operation screen display unit 12 Information input unit 13 Prescription information acquisition unit 14 Prescription format determination unit 15, 15A Collection / return control unit 16 Individual condition determination unit 17, 17A Prescription information transmission unit 18 Medication guidance information acquisition unit 19 Medication guidance-related information transmission unit 20, 20A, 20B, 20C Information storage unit 21 Prescription information transfer unit 22 Medication guidance-related information storage unit 23 Online connection providing unit 24 Expiration date information storage unit 25 Expiration date notification unit 26 Inventory information storage unit 27 Inventory response unit 28 Progress information storage unit 29 Progress information notification unit 31 Prescription insertion port 32 Prescription collection box 33 Return port 34 Display 35 Scanner 71 Expiration Date Judgment Unit 91 Inventory Management Unit 92 Inventory Information Sending Unit 111 Inventory Inquiry Unit 112 Inventory Information Presentation Unit 121 Progress Management Unit 122 Progress Information Sending Unit 201 Pharmacy-Integrated Store (Dispensing Facility) 202 General Store

Claims

1. A dispensing-side terminal used in an organization that performs dispensing and medication guidance based on a prescription, A patient terminal used by a patient who receives the dispensing of prescription drugs dispensed based on the prescription, A prescription receiving device that performs processing related to the reception of the prescription, Comprising a dispensing-side terminal, the prescription receiving device, and a server device connected to the patient terminal via a communication network, The prescription receiving device is A reception / collection mechanism that receives and collects the original prescription, A prescription information acquisition unit that acquires prescription information from the paper received by the reception / collection mechanism, A prescription information transmission unit that transmits the prescription information acquired by the prescription information acquisition unit to the server device, An operation screen display unit that displays an operation screen for inputting medication guidance-related information on a display, A medication guidance-related information transmission unit that transmits the medication guidance-related information including the contact information and the desired date and time information of the online medication guidance input by the patient through the operation screen to the server device, The server device is A prescription information transfer unit that transfers the prescription information transmitted from the prescription receiving device to the dispensing-side terminal, A medication guidance-related information storage unit that receives the medication guidance-related information transmitted from the prescription receiving device and stores it in a storage medium, An online connection providing unit that provides an environment for performing the online medication guidance by connecting between the dispensing-side terminal and the patient terminal based on the medication guidance-related information stored in the storage medium by the medication guidance-related information storage unit A medication delivery support system characterized by the above.

2. A dispensing-side terminal used in an organization that performs dispensing and medication guidance based on a prescription, A patient terminal used by a patient who receives the dispensing of prescription drugs dispensed based on the prescription, A prescription receiving device that performs processing related to the reception of the prescription, Comprising a dispensing-side terminal, the prescription receiving device, and a server device connected to the patient terminal via a communication network, The prescription receiving device is A reception / collection mechanism that receives and collects the original prescription, A prescription information acquisition unit that acquires prescription information from the paper received by the reception / collection mechanism, A prescription information transmission unit that transmits the prescription information acquired by the prescription information acquisition unit to the server device, An individual condition determination unit that analyzes the prescription information obtained by the above prescription information acquisition unit and determines whether it meets the individual conditions for providing online medication guidance; An operation screen display unit that displays on a display an operation screen including information indicating the above individual conditions determined to be applicable by the above individual condition determination unit and a confirmation button for confirming the above individual conditions; When the above confirmation button is operated, the above reception / collection mechanism collects the original prescription form that has been received, while when the above confirmation button is not operated, the above reception / collection mechanism returns the original prescription form that has been received; The prescription information transmission unit transmits the prescription information to the above server device only when the above confirmation button is operated; The above server device; A prescription information transfer unit that transfers the prescription information transmitted from the above prescription reception device to the above dispensing terminal; An online connection providing unit that connects between the above dispensing terminal and the above patient terminal and provides an environment for performing the above online medication guidance; A medication delivery support system characterized by the above.

3. The above prescription reception device further includes a prescription form style determination unit that analyzes the paper received by the above reception / collection mechanism and determines whether it conforms to the style that the prescription form should meet; When the above prescription form style determination unit determines that it conforms to the above style, the above reception / collection mechanism collects the received paper as the original prescription form, while when the above prescription form style determination unit determines that it does not conform to the above style, the above reception / collection mechanism returns the received paper; The prescription information transmission unit transmits the prescription information to the above server device only when the above prescription form style determination unit determines that it conforms to the above style; The medication delivery support system according to claim 1 or 2, characterized by the above.

4. A dispensing terminal used in an organization that performs dispensing and medication guidance based on a prescription form, A patient terminal used by a patient who receives the delivery of prescription drugs dispensed based on the above prescription form, A prescription reception device that performs processing related to the reception of the above prescription form, A server device connected via a communication network to the above dispensing terminal, the above prescription reception device, and the above patient terminal, The above prescription reception device; A reception / collection mechanism that receives and collects the original prescription form; A prescription information acquisition unit that acquires the prescription information from the paper received by the above reception / collection mechanism; A prescription information transmission unit that transmits the prescription information acquired by the above prescription information acquisition unit to the above server device, An operation screen display unit that displays on a display an operation screen for asking a patient whether the above prescription is within the expiration date, When the confirmation button indicating that the above prescription is within the expiration date is operated, the above reception and collection mechanism collects the original of the received prescription, while when the confirmation button is not operated, the original of the received prescription is returned, The above prescription information transmission unit transmits the above prescription information to the above server device only when the confirmation button is operated, The above server device, A prescription information transfer unit that transfers the above prescription information transmitted from the above prescription receiving device to the above dispensing terminal, An online connection providing unit that connects between the above dispensing terminal and the above patient terminal and provides an environment for performing online medication guidance A medicine delivery support system characterized by the above.

5. The above prescription receiving device further includes an expiration date determination unit that analyzes the above prescription information and determines whether the above prescription is within the expiration date, When the expiration date determination unit determines that the above prescription is within the expiration date, the above reception and collection mechanism collects the original of the received prescription, while when the expiration date determination unit determines that the above prescription is not within the expiration date, the original of the received prescription is returned, The above prescription information transmission unit transmits the above prescription information to the above server device only when the expiration date determination unit determines that the above prescription is within the expiration date The medicine delivery support system according to claim 1 or 2, characterized by the above.

6. The above prescription information transmission unit transmits the expiration date information of the above prescription to the above server device together with the above prescription information, The above server device, An expiration date information storage unit that receives the above expiration date information transmitted from the above prescription receiving device and stores it in a storage medium, An expiration date notification unit that transmits to the above patient terminal a message for notifying the expiration date of the above prescription based on the above expiration date information stored by the above expiration date information storage unit The medicine delivery support system according to claim 5, characterized by the above.

7. The above dispensing terminal, Is provided with an inventory information transmission unit that sequentially transmits inventory information indicating the inventory status of pharmaceuticals to the above server device, The above server device, An inventory information storage unit that receives the inventory information sequentially transmitted from the dispensing terminal side and sequentially updates and stores it in a storage medium; It further includes an inventory response unit that responds to an inventory inquiry from the prescription receiving device based on the inventory information stored in the storage medium by the inventory information storage unit. The prescription receiving device An inventory inquiry unit that inquires about the inventory status of the prescription drugs indicated by the prescription information acquired by the prescription information acquisition unit to the server device and acquires response information from the server device; The medicine delivery support system according to claim 1 or 2, further comprising an inventory information presentation unit that displays the response information acquired by the inventory inquiry unit on a display. The medicine delivery support system according to claim 1 or 2, characterized in that.

8. The inventory information presentation unit displays a confirmation button indicating that the content of the response information is confirmed together with the response information. When the confirmation button is operated, the reception / collection mechanism collects the original prescription form of the received prescription, while when the confirmation button is not operated, the reception / collection mechanism returns the original prescription form of the received prescription. The prescription information transmission unit transmits the prescription information to the server device only when the confirmation button is operated. The medicine delivery support system according to claim 7, characterized in that.

9. A dispensing terminal used in an organization that performs dispensing and medication guidance based on a prescription, a patient terminal used by a patient who receives the delivery of prescription drugs dispensed based on the prescription, and a prescription receiving device that performs processing related to the reception of the prescription, which are connected via a communication network, and a server device that executes processing related to the delivery business of the prescription drugs, A prescription information transfer unit that receives prescription information obtained from the original prescription form received and collected by the prescription receiving device from the prescription receiving device and transfers the prescription information to the dispensing terminal side; A medication guidance related information storage unit that receives medication guidance related information including contact information and desired date and time information for online medication guidance input by the patient through an operation screen displayed on the prescription receiving device from the prescription receiving device and stores it in a storage medium; Based on the medication guidance related information stored in the storage medium by the medication guidance related information storage unit, it includes an online connection providing unit that connects between the dispensing terminal and the patient terminal to provide an environment for performing the online medication guidance. A server device characterized by that.

10. An expiration date information storage unit that receives the expiration date information of the prescription sent together with the prescription information from the prescription receiving device and stores it in a storage medium; An expiration date notification unit that further includes a message for notifying the expiration date of the prescription to the patient terminal based on the expiration date information stored by the expiration date information storage unit The server device according to claim 9, characterized in that.

11. An inventory information storage unit that receives inventory information indicating the inventory status of pharmaceuticals sequentially transmitted from the dispensing side terminal and sequentially updates and stores it in a storage medium; An inventory response unit that further includes an inventory response unit that responds to an inventory inquiry from the prescription receiving device based on the inventory information stored in the storage medium by the inventory information storage unit The server device according to claim 9, characterized in that.

12. A progress information storage unit that receives progress information indicating the progress status from the preparation to the delivery of the prescription drug sequentially transmitted from the dispensing side terminal and sequentially updates and stores it in a storage medium; A progress information notification unit that further includes a progress information notification unit that notifies the patient terminal of the progress information stored in the storage medium by the progress information storage unit The server device according to claim 9, characterized in that.

13. Connected via a communication network to a server device having a function of providing an environment for online medication guidance by connecting between a dispensing side terminal used in an organization that performs dispensing and medication guidance based on a prescription and a patient terminal used by a patient, A prescription receiving device that performs processing related to the reception of the prescription and provides predetermined information to the server device, A reception / collection mechanism that receives and collects the original prescription; A prescription information acquisition unit that acquires prescription information from the sheet received by the reception / collection mechanism; A prescription information transmission unit that transmits the prescription information acquired by the prescription information acquisition unit to the server device; An operation screen display unit that displays an operation screen for inputting medication guidance related information on a display; A medication guidance related information transmission unit that transmits the medication guidance related information including the contact information input by the patient through the operation screen and the desired date and time information of the online medication guidance to the server device The prescription receiving device according to claim 18, characterized in that. A prescription receiving device that is connected via a communication network to a server device having a function of providing an environment for online medication guidance by connecting between a dispensing terminal used in an organization that performs dispensing and medication guidance based on a prescription and a patient terminal used by a patient, and that performs processing related to the reception of the prescription and provides predetermined information to the server device, a reception / collection mechanism that receives and collects the original prescription, a prescription information acquisition unit that acquires prescription information from the paper received by the reception / collection mechanism, a prescription information transmission unit that transmits the prescription information acquired by the prescription information acquisition unit to the server device, an individual condition determination unit that analyzes the prescription information acquired by the prescription information acquisition unit and determines whether it meets individual conditions for performing the online medication guidance, an operation screen display unit that displays on a display an operation screen including information indicating the individual conditions determined to be met by the individual condition determination unit and a confirmation button for confirming the individual conditions, wherein the reception / collection mechanism collects the original prescription when the confirmation button is operated, and returns the received original prescription when the confirmation button is not operated, and the prescription information transmission unit transmits the prescription information to the server device only when the confirmation button is operated characterized by the prescription receiving device. A prescription receiving device that is connected via a communication network to a server device having a function of providing an environment for online medication guidance by connecting between a dispensing terminal used in an organization that performs dispensing and medication guidance based on a prescription and a patient terminal used by a patient, and that performs processing related to the reception of the prescription and provides predetermined information to the server device, a reception / collection mechanism that receives and collects the original prescription, a prescription information acquisition unit that acquires prescription information from the paper received by the reception / collection mechanism, a prescription information transmission unit that transmits the prescription information acquired by the prescription information acquisition unit to the server device, and a prescription format determination unit that analyzes the paper received by the reception / collection mechanism and determines whether it conforms to the format that the prescription should satisfy When the reception / collection mechanism determines that the received paper matches the above-described format according to the prescription form determination unit, it collects the received paper as the original of the prescription form. On the other hand, when the prescription form determination unit determines that the received paper does not match the above-described format, the received paper is returned. The prescription form information transmission unit transmits the prescription form information to the server device only when the prescription form determination unit determines that the received paper matches the above-described format. A prescription form reception device characterized by the above. A prescription form reception device connected via a communication network to a server device having a function of providing an environment for online medication guidance by connecting between a dispensing-side terminal used in an organization that performs dispensing and medication guidance based on a prescription form and a patient terminal used by a patient, the prescription form reception device performing processing related to the reception of the prescription form and providing predetermined information to the server device, A reception / collection mechanism for receiving and collecting the original of the prescription form; A prescription form information acquisition unit for acquiring prescription form information from the paper received by the reception / collection mechanism; A prescription form information transmission unit for transmitting the prescription form information acquired by the prescription form information acquisition unit to the server device; An operation screen display unit for displaying on a display an operation screen for allowing a patient to confirm whether the prescription form is within the expiration date; When a confirmation button indicating that the prescription form is within the expiration date is operated, the reception / collection mechanism collects the received prescription form as the original. On the other hand, when the confirmation button is not operated, the received original of the prescription form is returned. The prescription form information transmission unit transmits the prescription form information to the server device only when the confirmation button is operated. A prescription form reception device characterized by the above. A prescription form reception device connected via a communication network to a server device having a function of providing an environment for online medication guidance by connecting between a dispensing-side terminal used in an organization that performs dispensing and medication guidance based on a prescription form and a patient terminal used by a patient, the prescription form reception device performing processing related to the reception of the prescription form and providing predetermined information to the server device, A reception / collection mechanism for receiving and collecting the original of the prescription form; A prescription form information acquisition unit for acquiring prescription form information from the paper received by the reception / collection mechanism; A prescription form information transmission unit for transmitting the prescription form information acquired by the prescription form information acquisition unit to the server device; It includes an expiration date determination unit that analyzes the above prescription information and determines whether the above prescription is within the expiration date. When the above acceptance and collection mechanism is determined by the above expiration date determination unit that the above prescription is within the expiration date, it collects the original of the above received prescription, while when it is determined by the above expiration date determination unit that the above prescription is not within the expiration date, it returns the original of the above received prescription. The above prescription information transmission unit transmits the above prescription information to the above server device only when it is determined by the above expiration date determination unit that the above prescription is within the expiration date. A prescription acceptance device characterized by the above.

18. A prescription acceptance device connected via a communication network to a server device having a function of providing an environment for online medication guidance by connecting between a dispensing terminal used in an organization that performs dispensing and medication guidance based on a prescription and a patient terminal used by a patient, and performing processing related to the acceptance of the above prescription to provide predetermined information to the above server device. An acceptance and collection mechanism that accepts and collects the original of the above prescription. A prescription information acquisition unit that acquires the above prescription information from the paper received by the above acceptance and collection mechanism. A prescription information transmission unit that transmits the prescription information acquired by the above prescription information acquisition unit to the above server device. An inventory inquiry unit that inquires about the inventory status of the prescription drug indicated by the prescription information acquired by the above prescription information acquisition unit to the above server device that sequentially receives inventory information indicating the inventory status of pharmaceuticals from the above dispensing terminal and stores it in a storage medium, and acquires response information from the above server device. It is provided with an inventory information presentation unit that displays the above response information acquired by the above inventory inquiry unit on a display. A prescription acceptance device characterized by the above.

19. The above inventory information presentation unit displays an approval button indicating approval of the content of the above response information together with the above response information. When the above acceptance and collection mechanism is operated with the above approval button, it collects the original of the above received prescription, while when the above approval button is not operated, it returns the original of the above received prescription. The above prescription information transmission unit transmits the above prescription information to the above server device only when the above approval button is operated. The prescription acceptance device according to claim 18, characterized by the above.

20. The receiving and collecting mechanism of a prescription receiving device that performs processing related to the reception of a prescription form performs the step of receiving and collecting the original of the prescription form, the prescription information acquisition unit of the prescription receiving device performs the step of acquiring the prescription information from the paper received by the receiving and collecting mechanism, the prescription information transmission unit of the prescription receiving device performs the step of transmitting the prescription information acquired by the prescription information acquisition unit to a server device, the operation screen display unit of the prescription receiving device performs the step of displaying, on a display, an operation screen for inputting medication guidance related information, the medication guidance related information transmission unit of the prescription receiving device performs the step of transmitting the medication guidance related information including the contact information input by the patient through the operation screen and the desired date and time information for online medication guidance to the server device, the prescription information transfer unit of the server device performs the step of transferring the prescription information transmitted from the prescription receiving device to a dispensing side terminal used in an organization that performs dispensing and medication guidance based on the prescription, the medication guidance related information storage unit of the server device performs the step of receiving the medication guidance related information transmitted from the prescription receiving device and storing it in a storage medium, the online connection providing unit of the server device, based on the medication guidance related information stored in the storage medium by the medication guidance related information storage unit, provides an environment for performing the online medication guidance by connecting between a patient terminal used by a patient who receives the delivery of the prescription medicine dispensed based on the prescription and the dispensing side terminal. A medicine delivery support method characterized by the above.

21. The receiving and collecting mechanism of a prescription receiving device that performs processing related to the reception of a prescription form performs the step of receiving the original of the prescription form, the prescription information acquisition unit of the prescription receiving device performs the step of acquiring the prescription information from the paper received by the receiving and collecting mechanism, the individual condition determination unit of the prescription receiving device analyzes the prescription information acquired by the prescription information acquisition unit and determines whether it meets the individual conditions for performing online medication guidance, the operation screen display unit of the prescription receiving device performs the step of displaying, on a display, an operation screen including information indicating the individual conditions determined to be applicable by the individual condition determination unit and a confirmation button for confirming the individual conditions. When the reception / collection mechanism of the prescription form reception device performs an operation on the approval button, while collecting the original of the received prescription form, when the operation on the approval button is not performed, returning the original of the received prescription form; When the prescription form information transmission unit of the prescription form reception device transmits the prescription form information acquired by the prescription form information acquisition unit to the server device only when an operation on the approval button is performed; The prescription form information transfer unit of the server device transfers the prescription form information transmitted from the prescription form reception device to a dispensing-side terminal used in an organization that performs dispensing and medication guidance based on the prescription form; The online connection providing unit of the server device has a step of connecting between a patient terminal used by a patient who receives delivery of a prescription drug dispensed based on the prescription form and the dispensing-side terminal to provide an environment for performing online medication guidance; A drug delivery support method characterized by the above.

22. A reception / collection mechanism of a prescription form reception device that performs processing related to reception of a prescription form includes a step of receiving the original of the prescription form; The prescription form information acquisition unit of the prescription form reception device acquires the prescription form information from the paper received by the reception / collection mechanism; The operation screen display unit of the prescription form reception device displays an operation screen for confirming to the patient whether the prescription form is within the expiration date on a display; When the reception / collection mechanism of the prescription form reception device performs an operation on the confirmation button indicating that the prescription form is within the expiration date, while collecting the original of the received prescription form, when the confirmation button is not operated, returning the original of the received prescription form; When the prescription form information transmission unit of the prescription form reception device transmits the prescription form information acquired by the prescription form information acquisition unit to the server device only when the confirmation button is operated; The prescription form information transfer unit of the server device transfers the prescription form information transmitted from the prescription form reception device to a dispensing-side terminal used in an organization that performs dispensing and medication guidance based on the prescription form; The online connection providing unit of the server device has a step of connecting between a patient terminal used by a patient who receives delivery of a prescription drug dispensed based on the prescription form and the dispensing-side terminal to provide an environment for performing online medication guidance; A drug delivery support method characterized by the above.

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