Information processing device, information processing method, and program
The information processing device addresses the complexity of insurance contracts by displaying insurance coverage and potential events, ensuring users understand their coverage clearly.
Patent Information
- Application Number
- JP2020040587
- Authority / Receiving Office
- JP · JP
- Patent Type
- Patents
- Current Assignee / Owner
- Filing Date
- 2020-03-10
- Publication Date
- 2025-10-10
- Estimated Expiration
- 2040-03-10
AI Technical Summary
Insurance contracts are complex, and policyholders may not fully understand what is actually guaranteed by their insurance products.
An information processing device with a first acquisition unit to gather insurance-related information and a display control unit to create a screen indicating whether an object is covered by insurance, including information on potential events and insurance coverage.
Clearly indicates whether an object is covered by a purchased insurance product, providing transparency to users.
Smart Images

Figure 0007752471000001 
Figure 0007752471000002 
Figure 0007752471000003
Abstract
Description
[Technical Field]
[0001] The present invention relates to an information processing device, an information processing method, and a program. [Background technology]
[0002] Numerous insurance products have been developed, such as life insurance, fire insurance, etc. Patent Document 1 discloses a technology in which, when a salesperson sets conditions according to the needs of a customer, insurance products that meet the conditions are searched for from among insurance products and information is provided. [Prior art documents] [Patent documents]
[0003] [Patent Document 1] Japanese Patent Application Laid-Open No. 2010-244442 Summary of the Invention [Problem to be solved by the invention]
[0004] However, insurance contracts are complex, and even those who purchase insurance products (policyholders) may not fully understand what is actually guaranteed.
[0005] The present invention has been made in consideration of the above circumstances, and one of its objects is to provide a technology that clearly indicates whether an object is covered by an insurance product that has been purchased. [Means for solving the problem]
[0006] According to one aspect of the present invention, there is provided an information processing device having a first acquisition unit and a display control unit, wherein the first acquisition unit acquires insurance-related information regarding an insurance product that a user has purchased, the insurance-related information including information regarding the insured item, the display control unit controls to display a screen including the object and an event that may occur to the object, the screen including information regarding whether or not there is insurance for the object in the event that the event occurs, and the information regarding whether or not there is insurance is determined based on the insurance-related information. [Effects of the Invention]
[0007] According to one aspect of the present invention, a technology can be provided that clearly indicates whether an object is covered by a purchased insurance product. [Brief explanation of the drawings]
[0008] [Figure 1] FIG. 1 illustrates an example of a system configuration of an information processing system 1000. [Figure 2] 1 is a diagram illustrating an example of a hardware configuration of an information processing device 100. FIG. [Figure 3] FIG. 2 illustrates an example of the hardware configuration of a user terminal 110. [Figure 4] FIG. 2 is a diagram illustrating an example of a functional configuration of an information processing device 100. [Figure 5] FIG. 5 is a diagram (part 1) showing a screen 500 displayed on the display unit 304. [Figure 6] FIG. 5 is a diagram (part 2) showing a screen 500 displayed on the display unit 304. [Figure 7] FIG. 5 is a diagram (part 3) showing a screen 500 displayed on the display unit 304. [Figure 8] FIG. 5 is a diagram (part 4) showing a screen 500 displayed on the display unit 304. [Figure 9] FIG. 5 is a diagram (part 5) showing a screen 500 displayed on the display unit 304. [Figure 10] FIG. 6 is a diagram (part 6) showing a screen 500 displayed on the display unit 304. [Figure 11] FIG. 7 is a diagram (part 7) showing a screen 500 displayed on the display unit 304. [Figure 12] 1 is an activity diagram showing an example of information processing in the information processing device 100. FIG. [Figure 13] FIG. 8 is a diagram (part 8) showing a screen 500 displayed on the display unit 304. DETAILED DESCRIPTION OF THE INVENTION
[0009] DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENTS The present invention will be described below with reference to the accompanying drawings. Various features shown in the following embodiments can be combined with each other.
[0010] Incidentally, the program for realizing the software appearing in this embodiment may be provided as a non-temporary recording medium readable by a computer, or may be provided so that it can be downloaded from an external server, or may be provided so that the program is started on an external computer and its functions are realized on a client terminal (so-called cloud computing).
[0011] In this embodiment, the term "unit" may also include, for example, a combination of hardware resources implemented by a circuit in the broad sense and software information processing that can be specifically realized by these hardware resources. In addition, this embodiment handles various types of information, which may be represented by physical signal values such as voltage and current, high and low signal values as a binary bit set consisting of 0 or 1, or quantum superposition (so-called quantum bits), and communication and calculations may be performed on a circuit in the broad sense.
[0012] In addition, a circuit in the broad sense is a circuit realized by at least appropriately combining a circuit, circuitry, a processor, a memory, etc. That is, it includes an application specific integrated circuit (ASIC), a programmable logic device (e.g., a simple programmable logic device (SPLD), a complex programmable logic device (CPLD), and a field programmable gate array (FPGA)), etc.
[0013] 1. System Configuration FIG. 1 is a diagram illustrating an example of the system configuration of an information processing system 1000. As illustrated in FIG. 1, the information processing system 1000 includes an information processing device 100 and a user terminal 110. The information processing device 100 and the user terminal 110 are communicably connected via a network 120. The information processing device 100 is configured by a server or the like. The user terminal 110 may be a PC (Personal Computer), a smartphone, a tablet terminal, a wearable device, or the like, as long as it displays a screen described below. Although only one user terminal 110 is shown in FIG. 1, the information processing system 1000 includes multiple user terminals 110.
[0014] 2. Hardware Configuration (1) Hardware Configuration of Information Processing Device 100 FIG. 2 is a diagram illustrating an example of the hardware configuration of the information processing device 100. As illustrated in FIG. 2, the information processing device 100 includes, as its hardware configuration, a control unit 201, a storage unit 202, and a communication unit 203. The control unit 201 controls the entire information processing device 100. The storage unit 202 stores programs and data used when the control unit 201 executes processing based on the programs stored in the storage unit 202. The control unit 201 executes processing based on the programs stored in the storage unit 202, thereby realizing the functional configuration of the information processing device 100 illustrated in FIG. 3 (described later) and the activity diagram illustrated in FIG. 12 (described later). The communication unit 203 connects the information processing device 100 to the network 120 and controls communication with other devices.
[0015] (2) Hardware Configuration of the User Terminal 110 FIG. 3 is a diagram illustrating an example of the hardware configuration of the user terminal 110. As illustrated in FIG. 3, the user terminal 110 includes, as its hardware configuration, a control unit 301, a storage unit 302, an input unit 303, a display unit 304, and a communication unit 305. The control unit 301 controls the entire user terminal 110. The storage unit 302 stores programs and data used when the control unit 301 executes processing based on the programs stored in the storage unit 302. The control unit 301 executes processing based on the programs stored in the storage unit 302, thereby realizing the functions of the user terminal 110. The input unit 303 accepts user operations and transmits them to the control unit 301. The display unit 304 displays the results of processing by the control unit 301, etc. The communication unit 305 connects the user terminal 110 to the network 120 and manages communication with other devices.
[0016] 3. Functional configuration Fig. 4 is a diagram illustrating an example of the functional configuration of the information processing device 100. As illustrated in Fig. 4, the information processing device 100 includes, as its functional configuration, a first acquisition unit 401, a display control unit 402, a second acquisition unit 403, and a determination unit 404.
[0017] (First acquisition unit 401) The first acquisition unit 401 acquires insurance-related information related to insurance products that the user has purchased. The insurance-related information includes information about the insured. The information about the insured is the name of the insurance, the insured person, the contents guaranteed by the insurance, the benefit amount, the guarantee period, the premium payment period, the insurance premium, etc. The first acquisition unit 401 may receive the insurance-related information from an information processing device (not shown) of an insurance company that handles insurance products and is capable of communicating via the network 120, or may receive the insurance-related information from an application of the insurance company via an API (Application Programming Interface).
[0018] (Display control unit 402(1)) The display control unit 402 controls the display unit 304 of the user terminal 110 to display a screen including an object and an event that may occur to the object. Here, the object may be, for example, something important to the user or something the user wants to protect. FIG. 5 is a diagram (part 1) showing a screen 500 displayed on the display unit 304. The screen 500 includes the object as shown in column 501. The screen 500 also includes an event that may occur to the object as shown in row 502. The screen 500 also includes information regarding whether or not the object is insured in the event of an event occurring. In the example of FIG. 5, a circle indicates that there is a guarantee and an x indicates that there is no guarantee, but the symbols are not limited to circle and x as long as it is clear whether or not there is a guarantee. The information regarding whether or not there is a guarantee is determined by the display control unit 402 based on insurance-related information.
[0019] In this way, by having the first acquisition unit 401 and the display control unit 402, the information processing device 100 can provide a technology that clearly shows whether or not an object is covered by an insurance product that has been purchased.
[0020] The screen 500 includes a table with multiple objects and multiple events as axes. The table includes information regarding whether or not the object is covered when an event occurs. However, this is just an example, and the display control unit 402 may switch the display method of the screen 500 based on information from the user terminal 110. For example, if the user terminal 110 is a PC, the display control unit 402 may determine that the display unit 304 is large enough to display the table and display the screen 500 as shown in FIG. 5. On the other hand, if the user terminal 110 is a smartphone or a wearable device, the display control unit 402 may determine that the display unit 304 is not large enough to display the table and first display the column 501 in FIG. 5. Then, the display control unit 402 may display events that may occur to the object on the screen 500 in response to a user operation via the screen 500.
[0021] (Second acquisition unit 403) The second acquisition unit 403 acquires the user's transaction information. For example, the second acquisition unit 403 may acquire information about the user's account at a financial institution, such as internet banking (hereinafter referred to as account information). The second acquisition unit 403 may also acquire email information related to the email address used by the user (hereinafter referred to as email information). In this case, the second acquisition unit 403 can acquire the user's transaction information based on the user's account information or email information.
[0022] (Display control unit 402(2)) The display control unit 402 adds objects to the screen 500 based on the transaction information. If the display control unit 402 determines that an object has been added based on the user's transaction information acquired by the second acquisition unit 403, the display control unit 402 adds the object to the screen 500. FIG. 6 is a diagram (part 2) showing the screen 500 displayed on the display unit 304. In the example of FIG. 6, a "car" has been added as an object. Data 601 is an example of an object added to the screen 500 by the display control unit 402 based on the transaction information. For example, if the display control unit 402 detects, based on the transaction information, that an item that is more expensive than a set threshold has been purchased, the display control unit 402 determines that an object that is considered important to the user has been added. As another example, if the display control unit 402 detects, based on the transaction information, that an item that had not been purchased before (e.g., milk, diapers, children's clothes) has been repeatedly purchased, the display control unit 402 determines that an object that is important to the user or that the user wants to protect (i.e., children) has been added.
[0023] In this way, the display control unit 402 automatically adds the object to the screen based on the accounting information and indicates whether or not the object is covered by insurance, allowing the user to easily understand whether or not the object is covered by insurance.
[0024] (Display control unit 402(3)) The display control unit 402 also adds events to the screen 500 based on transaction information. If the display control unit 402 detects an increase in possible events for objects based on the user's transaction information acquired by the second acquisition unit 403, it adds possible events for objects to the screen 500. FIG. 7 is a diagram (part 3) showing the screen 500 displayed on the display unit 304. In the example of FIG. 7, "accidents during leisure activities" has been added as an event that can occur for objects. Data 701 is an example of an event that can occur for objects that has been added to the screen 500 by the display control unit 402 based on transaction information. For example, if the display control unit 402 determines that an object has been added based on transaction information and adds an object to the screen 500, it adds possible events for the added object to the screen 500. As another example, if the display control unit 402 detects that a child has enrolled in junior high school based on transaction information, it may add accidents that occur on the way to school or within the school to the screen 500 as an event that can occur for an object (i.e., a child).
[0025] (Display control unit 402(4)) In this way, the display control unit 402 automatically adds events that may occur to the object based on the transaction information to the screen, and indicates whether or not something important to the user or something they want to protect is protected by insurance in the event of a specific event. This allows the user to easily understand whether or not something important to them or something they want to protect is protected by insurance.
[0026] (Determination unit 404 and display control unit 402(5)) Furthermore, if the insurance premium exceeds a predetermined amount relative to the user's income based on the accounting information, the display control unit 402 may control the screen 500 to display advice regarding the insurance premium. FIG. 8 is a diagram (part 4) showing the screen 500 displayed on the display unit 304. As shown in FIG. 8, the display control unit 402 causes the screen 500 to include advice 801 regarding the insurance premium. More specifically, the determination unit 404 determines whether the insurance premium exceeds a predetermined amount relative to the user's income based on the accounting information. For example, the determination unit 404 identifies the user's annual income and the total amount of insurance premiums paid in one year based on the accounting information. The determination unit 404 calculates the ratio of the insurance premiums paid in one year to the user's annual income, and if the calculated ratio is greater than a set threshold, determines that the user has overpaid insurance premiums relative to the user's income. Note that, for example, the determination unit 404 may automatically change the threshold based on the user's age, family structure, etc. If the determining unit 404 determines that the amount exceeds the predetermined amount, the display control unit 402 may perform control so that advice regarding the insurance premium is displayed on the screen 500 as shown in FIG.
[0027] (Display control unit 402(6)) If the guarantee for the object in the event of an event is insufficient, the display control unit 402 may perform control to display on the screen information related to an insurance product that guarantees the object in the event of an event. FIG. 9 is a diagram (part 5) showing a screen 500 displayed on the display unit 304. As shown in FIG. 9, the display control unit 402 displays information 901 related to an insurance product that guarantees the object in the event of an event on the screen 500. The display control unit 402 determines that the guarantee for the object is insufficient where there is no guarantee on the screen 500, and performs control to display information 901 related to an insurance product that guarantees the corresponding object on the screen 500. In the example of FIG. 9, the corresponding portion of the information 901 related to the insurance product is underlined 902, and when the underlined portion 902 is selected by the user, a web page for the corresponding insurance product is displayed.
[0028] (Display control unit 402(7)) If the coverage for multiple objects is insufficient in the event of an event, the display control unit 402 may control the display of information about insurance products that provide coverage for multiple objects on the screen. FIG. 10 is a diagram (part 6) showing a screen 500 displayed on the display unit 304. As shown in FIG. 10, the display control unit 402 displays information 1001 about insurance products that provide coverage for multiple objects on the screen 500. When there is no coverage for multiple objects for the same event on the screen 500, the display control unit 402 can determine that coverage for the multiple objects is insufficient, and control the display of information 1001 about insurance products that provide coverage for the corresponding objects on the screen 500. In the example of FIG. 10, the corresponding portion of the information about the insurance product 1001 is underlined 1002, and when the underlined portion 1002 is selected by the user, a web page for the corresponding insurance product is displayed.
[0029] (Display control unit 402(8)) If coverage for an object in the event of an event is overlapped by multiple insurance policies, the display control unit 402 may control the display unit 304 to clearly indicate the corresponding portion. FIG. 11 is a diagram (part 7) showing a screen 500 displayed on the display unit 304. As shown in FIG. 11, the display control unit 402 displays a bold "o" indicating an overlap in coverage for the object across multiple insurance policies on the screen 500, and also adds a predetermined mark 1101 (in the example of FIG. 11 ) to the overlapping portion. Note that the example of FIG. 11 is merely an example, and the display control unit 402 may also display advice on the screen 500, such as recommending that one of the overlapping insurance policies be canceled. Furthermore, when the predetermined mark 1101 is selected, the display control unit 402 may display an explanation of the corresponding portion of the overlapping insurance on the screen 500. Furthermore, the display control unit 402 may display each of the overlapping insurance policies on the screen 500, allowing the selected insurance policy to be canceled.
[0030] 4. Information Processing An example of information processing in the information processing device 100 will be described below with reference to Fig. 12. Fig. 12 is an activity diagram showing an example of information processing in the information processing device 100. In A1201, the first acquisition unit 401 acquires insurance-related information regarding insurance products that the user has already purchased. In A1202, the second acquisition unit 403 acquires the user's transaction information. In A1203, the display control unit 402 controls the display unit 304 of the user terminal 110 to display a screen 500 including an object and events that may occur to the object, based on the insurance-related information acquired in A1201 or the user's accounting information acquired in A1202. The screen 500 displayed on the display unit 304 is a screen such as those shown in Figures 5 to 11 described above. In A1204, the display control unit 402 determines whether or not an instruction to end the screen display has been received, such as selecting an end button (not shown). If the display control unit 402 determines that an instruction to end the screen display has been received, it ends the processing of the flowchart shown in Fig. 12, and if it determines that an instruction to end the screen display has not been received, it returns the processing to the beginning.
[0031] Here, when the user selects underline 902 (see FIG. 9) or underline 1002 (see FIG. 10), a web page for a specific insurance product may be displayed.
[0032] As described above, the information processing device 100 according to this embodiment can clearly show whether or not an object is insured by an insurance product that has been purchased.
[0033] (Variation 1) Variation 1 will now be described. In the above embodiment, the display control unit 402 added objects to the screen 500 or added events that could occur for the objects based on the user's transaction information. However, the display control unit 402 may also delete objects from the screen 500 or delete events that could occur for the objects based on the user's transaction information. For example, when the display control unit 402 detects based on the accounting information that a child has become an adult and is now living separately from the household, it deletes the child from the objects included on the screen 500.
[0034] According to the first modification, it is possible to prevent the visibility from being reduced due to an excessive number of objects or events that may occur to the objects appearing on the screen.
[0035] (Variation 2) Modification 2 will be described. In Modification 2, the display control unit 402 may add or delete an object to or from the screen 500 based on an input operation by the user via the screen 500 or the like. Furthermore, the display control unit 402 may add or delete an event to or from the screen based on an input operation by the user via the screen 500 or the like.
[0036] According to the second modification, the user can add or delete necessary information while checking the screen 500 or the like. The function of Modification 2 may be permitted for a specific user, for example, a user whose monthly bill is equal to or greater than a predetermined amount. That is, the display control unit 402 may display buttons for adding or deleting objects and events that may occur to the objects on the screen 500 of the specific user. Then, when a specific operation is received via these buttons, the display control unit 402 may add or delete objects to or from the screen 500, or add or delete events that may occur to the objects.
[0037] (Variation 3) Modification 3 will be described. In Modification 3, the user terminal 110 has an imaging unit. The user operates the user terminal 110 to capture an image of an insurance policy or the like that lists insurance details and the like. When the information processing device 100 receives the captured image of the insurance policy or the like from the user terminal 110, the first acquisition unit 401 analyzes the captured image and acquires insurance-related information from the information on the insurance policy or the like. The display control unit 402 displays information on whether or not there is insurance for the target in the event of an event on the screen 500, based on the insurance-related information acquired by the first acquisition unit 401.
[0038] (Variation 4) A fourth modification will be described. In the fourth modification, the display control unit 402 switches the display method of the screen 500 based on the type of the user terminal 110 described above. When the display control unit 402 determines that the user terminal 110 is a smartphone or a wearable device based on information regarding the type of the user terminal 110, the display control unit 402 determines that the screen is not large enough to display a table, and displays the column 501 of FIG. 5 on the display unit 304. FIG. 13 is a diagram (part 8) showing the screen 500 displayed on the display unit 304. As shown on the left side of FIG. 13, the display control unit 402 controls the display unit 304 to display the screen 500 including important things as columns. In the example of FIG. 13, the wife and the apartment are displayed as important things. Furthermore, the display control unit 402 may add a predetermined mark (!! in the example of FIG. 13) to important things that are not protected by the purchased insurance product when a certain event occurs. The mark example is merely an example, and other marks may be used, or fonts, colors, text, etc. may be used instead of marks. The same applies hereinafter.
[0039] When a user selects a precious thing (his wife in the example of FIG. 13 ) 1301 via the display unit 304, the display control unit 402 controls the display unit 304 to display a screen 500 including a column of events that may occur to the selected precious thing, as shown on the right side of FIG. 13 . As shown on the right side of FIG. 13 , this screen also includes information on whether the selected precious thing is covered by the purchased insurance product if an event occurs to the selected precious thing. In the example of FIG. 13 , a circle (o) is displayed if the item is covered, and an x (x) is displayed if the item is not covered. Furthermore, if the item is not covered, a predetermined mark (!! in the example of FIG. 13 ) is also displayed on the precious thing 1301 to emphasize this fact. Here, the number of “!” marks to be displayed on the precious thing 1301 is not particularly limited, and only one “!” mark may be displayed. Furthermore, the number, color, or size of the marks to be displayed on the precious thing 1301 may be changed based on the number of events not covered by the insurance. For example, if there are two events not covered by the insurance, control may be exercised to display two “!” marks on the precious thing 1301. Furthermore, the color of the mark attached to the important item 1301 may be made darker or the size of the mark may be controlled to be larger as the number of events not covered by the guarantee increases.
[0040] According to the fourth modification, even if the size of the display unit 304 is small, it is possible to provide a technique that clearly indicates whether or not the object is covered by the purchased insurance product.
[0041] 5.Other The present invention may be provided in the following aspects. In the information processing device, the screen includes a table with multiple objects and multiple events as axes, and the table includes information regarding whether or not there is a guarantee for the objects when the event occurs. The information processing device has a second acquisition unit, and the second acquisition unit acquires the user's transaction information. In the information processing device, the display control unit adds the object to the screen based on the transaction information. In the information processing device, the display control unit adds the event to the screen based on the insurance-related information and the transaction information. In the information processing device, if the insurance premium exceeds a predetermined amount relative to income based on the accounting information, the display control unit controls the information processing device to display advice regarding the insurance premium on the screen. The information processing device has a judgment unit that judges whether the insurance premium exceeds a predetermined amount relative to the income based on the accounting information, and if the judgment unit judges that the insurance premium exceeds the predetermined amount relative to the income, the display control unit controls the screen to display advice regarding the insurance premium. In the information processing device, the display control unit adds the object to the screen based on a user operation. In the information processing device, the display control unit adds the event to the screen based on a user operation. In the information processing device, if the coverage for the object is insufficient in the event of the event occurring, the display control unit controls the information processing device to display information regarding an insurance product that covers the object in the event of the event occurring on the screen. In the information processing device, if there is insufficient coverage for multiple objects in the event of the event, the display control unit controls the information processing device to display information about insurance products that cover multiple objects in the event of the event on the screen. In the information processing device, if the coverage for the object in the event of the event is overlapped by multiple insurance policies, the display control unit controls to clearly indicate the overlapping areas. An information processing method comprising a first step and a second step, wherein in the first step, insurance-related information relating to an insurance product that a user has purchased is acquired, the insurance-related information including information regarding the insured item, and in the second step, control is performed to display a screen including the insured item and an event that may occur to the insured item, the screen including information regarding whether or not there is a guarantee for the insured item in the event that the event occurs, and the information regarding whether or not there is a guarantee is determined based on the insurance-related information. A program for causing a computer to function as each part of the information processing device. Of course, this is not the case.
[0042] For example, the above-mentioned program may be provided as a computer-readable non-transitory storage medium that stores the program.
[0043] The display order of objects or events may also be changed according to priority. Here, priority may be determined based on insurance-related information, accounting information, and other information acquired by the information processing device 100. The order may also be changed manually by a user's operation. For example, in the case of a car accident, it is important to protect the car as one's own asset (valuable item), but protecting the injured party (personal injury) has a higher priority. In this case, the personal injury party (object) may be displayed higher than the car (object).
[0044] Furthermore, the above-described embodiments and modifications may be combined in any desired manner. Furthermore, in the above-described embodiments and the like, it has been described that the display control unit 402 of the information processing device 100 generates a screen and controls the display unit 304 of the user terminal 110 to display it. However, the display control unit 402 may transmit data for generating the screen to the user terminal 110. Then, the control unit 301 of the user terminal 110 may generate a screen based on the received data and display it on the display unit 304. Furthermore, in the above-described embodiments and the like, it has been described that the information processing system 1000 includes the information processing device 100 and the user terminal 110. However, the information processing system 1000 may not include the information processing device 100, and the user terminal 110 may have the functions of the information processing device 100. In such a configuration, the user terminal 110 functions as an information processing device.
[0045] Finally, while various embodiments of the present invention have been described, these are presented by way of example only and are not intended to limit the scope of the invention. The novel embodiments may be embodied in various other forms, and various omissions, substitutions, and modifications may be made without departing from the spirit of the invention. The embodiments and their modifications are intended to be included within the scope and spirit of the invention, as well as within the scope of the inventions and their equivalents as defined in the appended claims. [Explanation of symbols]
[0046] 100: Information processing device 110: User terminal 120: Network 201: Control unit 202: Storage section 203: Communications Department 301: Control section 302: Storage section 303: Input section 304:Display section 305: Communications Department 401: First acquisition section 402: Display control unit 403: Second acquisition section 404: Judgment section 500:screen 501 :column 502 : line 601: Data 701: Data 801: Advice 901: Information 902 :underline 1000: Information Processing Systems 1001: Information 1002 :underline 1101: Mark 1301: Important Things
Claims
1. An information processing device, A first acquisition unit, a second acquisition unit, and a display control unit, the first acquisition unit acquires insurance-related information regarding an insurance product that the user has purchased; The insurance-related information includes information about the insurance subject that is the subject of the insurance product; The second acquisition unit acquires transaction information, which is information indicating the details of the user's transactions; The transaction information is obtained based on information about the user's account at a financial institution or email information related to the email address used by the user, the display control unit controls to display a screen including an object indicating at least one of something important to the user and something the user wants to protect, and an event that may occur to the object; the screen includes information regarding the presence or absence of the warranty for the object in the event that the event occurs; the information regarding the existence of the warranty is determined based on the insurance-related information; If the display control unit determines that the number of objects has increased based on the transaction information, it performs control to add the determined object to the screen, or If the display control unit detects, based on the transaction information, that the number of events that may occur with respect to the object has increased, the display control unit performs control to add the detected events to the screen. Information processing device.
2. 2. The information processing device according to claim 1, the screen includes a table having axes representing the plurality of objects and the plurality of events; The table includes information regarding the existence or nonexistence of the warranty for the object in the event that the event occurs. Information processing device.
3. 2. The information processing device according to claim 1, When the display control unit detects, based on the transaction information, that a product priced higher than a set threshold has been purchased, it takes the product as the object and adds the object to the screen; when it detects that a product that has not been purchased before has been repeatedly purchased, it takes something related to the product as the object and adds the related item to the screen. Information processing device.
4. 4. The information processing device according to claim 3, when the object is added to the screen, the display control unit adds, to the screen, the event that may occur with respect to the added object; The event is associated with the object. Information processing device.
5. In the information processing device according to any one of claims 1 to 4, A determination unit is provided, The determination unit identifies an insurance premium and the user's income based on the accounting information, The determination unit determines whether the insurance premium exceeds a predetermined amount relative to the income based on the accounting information, When the determination unit determines that the insurance premium exceeds a predetermined amount relative to the income, the display control unit controls to display advice regarding the insurance premium on the screen. Information processing device.
6. In the information processing device according to any one of claims 1 to 5, the display control unit displays a button for adding the object; the display control unit adds the object to the screen based on a user operation via the button. Information processing device.
7. In the information processing device according to any one of claims 1 to 6, the display control unit displays a button for adding the event; the display control unit adds the event to the screen based on a user operation via the button. Information processing device.
8. In the information processing device according to any one of claims 1 to 7, If the guarantee for the object in the event of the occurrence of the event is insufficient, the display control unit controls to display, on the screen, information about an insurance product that guarantees the object in the event of the event. Information processing device.
9. In the information processing device according to any one of claims 1 to 8, If the guarantee for the plurality of objects in the event of the occurrence of the event is insufficient, the display control unit controls to display, on the screen, information about an insurance product that guarantees the plurality of objects in the event of the event. Information processing device.
10. In the information processing device according to any one of claims 1 to 9, If the above-mentioned event occurs, the guarantee for the object is overlapped by multiple insurance policies. If the overlapping portion is present, the display control unit controls to clearly indicate the overlapping portion. Information processing device.
11. 1. A computer-implemented information processing method, comprising: The method includes a first step, a second step, and a third step, In the first step, insurance-related information relating to an insurance product purchased by a user is acquired; The insurance-related information includes information about the insurance subject that is the subject of the insurance product; The second step involves acquiring transaction information, which is information indicating the details of the user's transactions; The transaction information is obtained based on information about the user's account at a financial institution or email information related to the email address used by the user, In the third step, a screen including an object indicating at least one of something important to the user and something the user wants to protect, and an event that may occur to the object is displayed; the screen includes information regarding whether or not there is a warranty for the object in the event that the event occurs; the information regarding the existence of the warranty is determined based on the insurance-related information; In the third step, if it is determined that the number of objects has increased based on the transaction information, control is performed to add the determined object to the screen, or In the third step, when an increase in the number of events that may occur with respect to the object is detected based on the transaction information, the detected events are controlled to be added to the screen. Information processing methods.
12. A program, A computer that functions as each part of the information processing device according to any one of claims 1 to 10. program.
Citation Information
Patent Citations
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