Information Processing Systems

The information processing system addresses inappropriate participant inputs by managing and filtering questions through a centralized terminal, ensuring orderly meetings and seminars.

JP7758066B2Active Publication Date: 2025-10-22RICOH CO LTD
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Patent Information

Application Number
JP2024000095
Authority / Receiving Office
JP · JP
Patent Type
Patents
Current Assignee / Owner
Filing Date
2024-01-04
Publication Date
2025-10-22
Estimated Expiration
2036-10-14

AI Technical Summary

Technical Problem

Conventional information display systems fail to filter inappropriate, incomplete, or overlapping participant questions and opinions during meetings or seminars, disrupting the proceedings.

Method used

An information processing system that manages screen sharing among multiple terminals, allowing a management terminal to select and distribute participant questions to other screens, storing question content with user identification and timestamp, and displaying them in a controlled manner.

Benefits of technology

Ensures smooth progression of meetings and seminars by filtering and organizing participant inputs, preventing disruptions.

✦ Generated by Eureka AI based on patent content.

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Patent Text Reader

Abstract

To provide an information processing system that can receive, from a management terminal, selection of information, from among information input to one or more screen sharing terminals, to be distributed to another screen sharing terminal.SOLUTION: An information processing system has an information processing apparatus performing management of screen sharing performed among a plurality of screen sharing terminals and a management terminal having management authority connected via a network, and comprises: storage means that stores information input to one or more of the screen sharing terminals; information selection receiving means that receives selection of information, from among the information input to the screen sharing terminals, to be distributed to a screen sharing terminal from a user operating the management terminal; and distribution means that distributes, to the screen sharing terminal, the information to be distributed to the screen sharing terminal selected from among the information input to the screen sharing terminals.SELECTED DRAWING: Figure 1
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Description

[Technical Field]

[0001] The present invention relates to an information processing system. Mu Regarding. [Background technology]

[0002] In recent years, electronic conferencing systems such as paperless conferencing systems have become popular, in which materials used in meetings and seminars are digitized and displayed on participants' tablets, laptops, and other devices. These electronic conferencing systems allow the display pages and notes of the speaker's device to be synchronized with the participants' devices, making it possible to hold more effective meetings and seminars.

[0003] For example, an information display system has been known in the past that allows participants to ask questions or give opinions to a lecturer during a lecture, and that displays the questions and opinions in real time at the venue (see, for example, Patent Document 1). Summary of the Invention [Problem to be solved by the invention]

[0004] Conventional information display systems have the problem that even if participants' questions or opinions are inappropriate, incomplete, or overlapping, they are displayed as is, disrupting the progress of the meeting or seminar.

[0005] An embodiment of the present invention has been developed in consideration of the above points, and aims to provide an information processing system that is capable of accepting from a management terminal the selection of information input into one or more screen sharing terminals to be distributed to other screen sharing terminals. [Means for solving the problem]

[0006] In order to achieve the above object, claim 1 of the present application provides an information processing system in which an information processing device that manages screen sharing performed among a plurality of screen sharing terminals and a management terminal having management authority are connected via a network, The information processing device is a device that displays a screen among a plurality of screen sharing terminals connected via the network.Input to one or more of the screen sharing devices Question a storage means for storing the a distribution means for distributing the question content selected by the management terminal from the question content stored in the storage means to the plurality of screen sharing terminals, wherein the management terminal The input to the screen sharing terminal , stored in the storage means Ta The question content is displayed, and the question content is From the above Multiple On the screen sharing device display do The above question The selection of the above is received from the user operating the management terminal. question A selection receiving means; a question acquisition processing means for receiving a request from a user operating the management terminal to acquire the question content stored in the storage means and acquiring the question content from the storage means; and a question content display means for displaying the question content acquired from the storage means. With The storage means stores the question content input to one or more of the screen sharing terminals, identification information of the user who input the question content, and information on the date and time when the question content was input, in association with each other. When the question acquisition processing means receives a request to acquire the question content specifying the user who input the question content from a user operating the management terminal via a screen that accepts either input of the user's identification information or designation of a time series, the question acquisition processing means acquires the question content stored in the storage means, which is stored in association with the user's identification information input via the screen, from the storage means. The question content display means displays the question content input by the user designated by inputting the user's identification information via the screen, and when the question acquisition processing means receives a request for acquiring the question content via the screen from a user operating the management terminal, specifying chronological order as a display format, the question content input to the screen sharing terminal and date and time information when the question content was input are acquired from the storage means, and the question content display means displays the question content acquired from the storage means in chronological order based on the date and time information acquired from the storage means. It is characterized by: [Effects of the Invention]

[0007] According to an embodiment of the present invention, the management terminal can accept the selection of information input into one or more screen sharing terminals to be distributed to other screen sharing terminals, thereby enabling meetings and seminars to proceed smoothly. [Brief explanation of the drawings]

[0008] [Figure 1] 1 is a diagram illustrating an example of a configuration of a conference system according to an embodiment of the present invention. [Figure 2] FIG. 2 is a diagram illustrating an example of a hardware configuration of a computer that constitutes the conference system according to the present embodiment. [Figure 3] FIG. 2 is a functional block diagram of an example of a host terminal. [Figure 4] FIG. 2 is a functional block diagram of an example of a participant terminal. [Figure 5] FIG. 2 is a functional block diagram of an example of a conference server device. [Figure 6] FIG. 10 is a diagram illustrating an example of candidate question information. [Figure 7] FIG. 10 is a diagram illustrating an example of conference information. [Figure 8] FIG. 10 is a diagram illustrating an example of role information. [Figure 9] FIG. 2 is a diagram illustrating an example of user information. [Figure 10] FIG. 10 is a diagram illustrating an example of question information. [Figure 11] FIG. 10 is an image diagram of an example of a login screen. [Figure 12] FIG. 10 is an image diagram of an example of a conference creation screen. [Figure 13] FIG. 10 is a sequence diagram showing an example of a processing procedure from inputting a question to displaying the question. [Figure 14] FIG. 10 is an image diagram of an example of a document viewing screen. [Figure 15] FIG. 10 is an image diagram of an example of a question input screen. [Figure 16] FIG. 10 is a diagram illustrating an example of a question transmission message. [Figure 17] FIG. 10 is a diagram illustrating an example of a question transfer message. [Figure 18] FIG. 10 is an image diagram of an example of a question selection screen. [Figure 19] FIG. 10 is a diagram illustrating an example of a selection information transmission message. [Figure 20] FIG. 10 is a diagram illustrating an example of a selection question transmission message. [Figure 21] FIG. 10 is an image diagram of an example of a question display screen. [Figure 22] FIG. 10 is a diagram illustrating another example of the structure of a question transmission message. [Figure 23] FIG. 10 is a diagram illustrating another example of the configuration of question information. [Figure 24] FIG. 10 is a diagram illustrating another example of the structure of a question transmission message. [Figure 25] FIG. 10 is a diagram illustrating another example of the configuration of question information. [Figure 26] FIG. 10 is a diagram illustrating another example of the structure of a question transmission message. [Figure 27] FIG. 10 is a diagram illustrating another example of the configuration of question information. [Figure 28] FIG. 10 is a functional block diagram of another example of the host terminal. [Figure 29] FIG. 10 is a functional block diagram of another example of the conference server device. [Figure 30] FIG. 10 is a sequence diagram illustrating an example of a processing procedure for displaying a question history list. [Figure 31] FIG. 10 is an image diagram of an example of a question history list acquisition screen. [Figure 32] FIG. 10 is a diagram illustrating an example of a message requesting a list of questions. [Figure 33]FIG. 10 is a diagram illustrating an example of a question history list transmission message. [Figure 34] FIG. 10 is an image diagram of an example of a question history list screen. [Figure 35] FIG. 10 is an image diagram of another example of the question history list screen. DETAILED DESCRIPTION OF THE INVENTION

[0009] While the present invention has been described in detail with reference to a conference system, it is also applicable to other systems that share display screens for materials, such as seminar systems, lecture systems, training systems, and education systems. [First embodiment] <System configuration> Fig. 1 is a diagram showing an example of the configuration of a conference system according to this embodiment. The conference system 1 in Fig. 1 shows an example of a configuration in which a conference server device 10 and a plurality of client terminals 12 are connected to a network N1 such as a LAN.

[0010] The conference server device 10 accepts conference registration requests, document registration requests, etc., and stores them as conference information. The conference server device 10 also hosts conferences and controls participation. The conference server device 10 can be realized by software or services that run on one or more computers. The conference server device 10 can also be realized in the form of a so-called cloud service. The conference server device 10 can be realized, for example, by a device dedicated to the conference system 1, or by an information processing device such as a general workstation or PC.

[0011] The client terminals 12 include a host terminal (described below) operated by the host of the conference, and a participant terminal (described below) operated by the participants of the conference. The client terminal 12, which is the host terminal, is equipped with a conference management tool. The management tool has functions such as registering the conference and materials in the conference server device 10, registering the host and participants, and accepting the selection of questions from participants to be distributed to the participant terminals.

[0012] Furthermore, the client terminal 12, which is a participant terminal, is equipped with a conference application (hereinafter simply referred to as a conference app). The conference app has functions for performing processes such as joining and leaving a conference, and downloading materials. The conference app also displays materials for the conference that the participant has attended. At least one of the participants is a presenter. The screens (display pages, notes, etc.) of the participant terminal operated by the presenter are synchronized with the participant terminal operated by the presenter on the participant terminals operated by participants other than the presenter.

[0013] The client terminal 12 may be a terminal device such as a PC, a tablet terminal, a smartphone, a mobile phone, a PDA, or a wearable device, a virtual machine, a projector, an electronic whiteboard, or a device dedicated to the conference system 1. Furthermore, the conference app running on the client terminal 12 may be a native application, or a web browser and a web application running on the web browser.

[0014] Before a conference is held, the organizer registers conference information in the conference server device 10 using a management tool in the client terminal 12, which is the organizer terminal. The conference information includes the materials to be used in the conference. The conference app in the client terminal 12, which is the participant terminal, performs a process for participating in the conference. The conference app also performs a process for downloading the materials. As a result, the conference app in the client terminal 12, which is the participant terminal, displays the materials of the conference that the participant has attended.

[0015] While participating in the conference, the client terminals 12 operated by participants other than the presenter display the same materials as the client terminal 12 operated by the presenter. The client terminals 12 operated by participants other than the presenter receive input operations (such as turning a page) in real time from the client terminal 12 operated by the presenter via the conference server device 10, and share the display screen. For example, when a page of the material is turned on the client terminal 12 of the presenter, the page of the material is also turned on the client terminals 12 of the participants other than the presenter, and the same screen is shared.

[0016] Furthermore, when handwritten notes are written on the presenter's client terminal 12 by drawing marks or lines or adding characters using a touch pen or mouse, the notes are also reflected on the screens of the client terminals 12 of the participants other than the presenter.

[0017] In the conference system 1, the conference server device 10 and the client terminals 12 can communicate data via a network N1. The network N1 may be a LAN, the Internet, a dedicated line, or may be wired or wireless.

[0018] The materials are electronic data in file formats such as PDF, PPT, WORD, EXCEL, JPEG, PNG, BMP, HTML, and XML, but may also be in other formats. Furthermore, the materials may be electronic data of images or videos. In this embodiment, an example will be described in which the materials are electronic data containing multiple pages.

[0019] <Hardware configuration> The conference server device 10 and the client terminal 12 are realized, for example, by the hardware configuration shown in Fig. 2. Fig. 2 is a diagram showing the hardware configuration of an example of a computer that constitutes the conference system according to this embodiment.

[0020] 2 includes an input device 501, a display device 502, an external I / F 503, a RAM 504, a ROM 505, a CPU 506, a communication I / F 507, an HDD 508, and the like, all of which are interconnected by a bus B. The client terminal 12 may also include a camera, a microphone, a speaker, and the like.

[0021] The input device 501 includes a keyboard, mouse, touch panel, etc., and is used by the user to input various operation signals. The display device 502 includes a display, etc., and displays the results of processing by the computer. The communication I / F 507 is an interface that connects the computer to various networks. This allows the computer to perform data communication via the communication I / F 507.

[0022] The HDD 508 is an example of a non-volatile storage device that stores programs and data. The programs and data stored in the HDD 508 include the OS, which is the basic software that controls the entire computer, and application software (hereinafter simply referred to as applications) that provides various functions on the OS. Note that the computer may use a drive device that uses flash memory as a storage medium (e.g., a solid-state drive (SSD)) instead of the HDD 508.

[0023] The external I / F 503 is an interface with an external device. The external device may be a recording medium 503a. This allows the computer to read and / or write data from and to the recording medium 503a via the external I / F 503. The recording medium 503a may be a flexible disk, a CD, a DVD, an SD memory card, a USB memory, a SIM card, or the like.

[0024] The ROM 505 is an example of a non-volatile semiconductor memory (storage device) that can retain programs and data even when the power is turned off. The ROM 505 stores programs and data such as the BIOS, OS settings, and network settings that are executed when the computer starts up. The RAM 504 is an example of a volatile semiconductor memory (storage device) that temporarily retains programs and data.

[0025] The CPU 506 is a computing device that loads programs and data from storage devices such as the ROM 505 and HDD 508 onto the RAM 504 and executes the processes to control the entire computer and perform its functions. The CPU 506 may be implemented by one processor or multiple processors. The client terminal 12 can implement various processes, as described below, by executing programs using the above hardware configuration, for example.

[0026] 2 includes an input device 601, a display device 602, an external I / F 603, a RAM 604, a ROM 605, a CPU 606, a communication I / F 607, an HDD 608, etc., all of which are interconnected via a bus B. The hardware configuration of the conference server device 10 is similar to that of the client terminal 12, but the input device 601 and the display device 602 may be connected and used when necessary. The conference server device 10 can realize various processes, as will be described later, by executing programs with the above hardware configuration, for example.

[0027] <Software configuration> The conference server device 10 of the conference system 1 of this embodiment, the organizer terminal 12A which is a client terminal 12 operated by the conference organizer, and the participant terminal 12B which is a client terminal 12 operated by the conference participants are realized by the following functional blocks.

[0028] 《Organizer's terminal》 Fig. 3 is a functional block diagram of an example of the host terminal. Note that the functional block in Fig. 3 shows functions provided by the host terminal 12A that are necessary for explaining this embodiment, and other functions may also be present.

[0029] The host terminal 12A in FIG. 3 executes a program to implement a login processing unit 21, a question list display processing unit 22, a question selection processing unit 23, a message transmission / reception processing unit 24, and a question candidate information storage unit 25.

[0030] The login processing unit 21 performs a process of logging in from the organizer terminal 12A to the conference server device 10. The question list display processing unit 22 performs a process of displaying a list of questions received from the conference server device 10.

[0031] The question selection processing unit 23 accepts a question selected by the organizer from the displayed list of questions. The question selection processing unit 23 performs processing to transmit the question selected by the organizer from the list of questions to the conference server device 10. The message transmission / reception processing unit 24 communicates with the conference server device 10. The question candidate information storage unit 25 stores question candidate information, which will be described later.

[0032] Participant terminal Fig. 4 is a functional block diagram of an example of a participant terminal. Note that the functional block in Fig. 4 shows functions provided by the participant terminal 12B that are necessary for explaining this embodiment, and other functions may also be present.

[0033] The participant terminal 12B in FIG. 4 executes a program to implement a login processing unit 31, a question creation processing unit 32, a question display processing unit 33, a conference control unit 34, and a message transmission / reception processing unit 35.

[0034] The login processing unit 31 performs a login process from the participant terminal 12B to the conference server device 10. The question creation processing unit 32 receives a question input from a participant and performs a process of transmitting the question to the conference server device 10. The question display processing unit 33 performs a process of displaying the question transmitted from the conference server device 10.

[0035] The conference control unit 34 controls processes such as joining and leaving a conference, downloading materials, displaying materials for the conference that the participant has attended, and synchronizing the display with the screen of the presenter terminal. The message transmission / reception processing unit 35 communicates with the conference server device 10.

[0036] <<Conference Server Device>> Figure 5 is a functional block diagram of an example of a conference server device. The functional blocks in Figure 5 show functions provided by the conference server device 10 that are necessary for explaining this embodiment, and other functions may also be present. The conference server device 10 in Figure 5 executes a program to implement a communication control unit 41, an information management unit 42, a message transmission / reception processing unit 43, a conference information storage unit 44, a role information storage unit 45, a user information storage unit 46, and a question information storage unit 47.

[0037] The communication control unit 41 performs communication control for holding a conference and controlling participation, communication control for distributing input operations at presenter terminals to participant terminals 12B participating in the conference in real time, and communication control for transferring questions received from participants to the organizer terminal 12A and distributing selected questions received from the organizer terminal 12A to participant terminals 12B. The information management unit 42 manages conference information, role information, user information, question information, etc. The message transmission / reception processing unit 43 communicates with the organizer terminal 12A and participant terminals 12B.

[0038] The conference information storage unit 44 stores conference information, which will be described later. The role information storage unit 45 stores role information, which will be described later. The user information storage unit 46 stores user information, which will be described later. The question information storage unit 47 stores question information, which will be described later.

[0039] The conference server device 10 may be realized by one information processing device or by multiple information processing devices. The conference server device 10 and the organizer terminal 12A may be integrated into one information processing device.

[0040] "information" FIG. 6 is a diagram illustrating an example of question candidate information. The question candidate information in FIG. 6 is stored in question candidate information storage unit 25. The question candidate information in FIG. 6 has a question ID and a question content as items. The question ID is an example of identification information that uniquely identifies a question. The question content is the content of the question from the participant. In this way, the question candidate information stores the content of the question from the participant in association with the question ID.

[0041] FIG. 7 is a diagram illustrating an example of conference information. The conference information in FIG. 7 is stored in the conference information storage unit 44. The conference information in FIG. 7 has the following items: conference ID, conference name, organizer ID, and materials. The conference ID is an example of identification information that uniquely identifies a conference. The conference name is the name of the conference. The organizer ID is an example of identification information that uniquely identifies the organizer. The materials represent the materials used in the conference. In this way, the conference information is stored by associating the conference name, organizer ID, and materials for each conference.

[0042] FIG. 8 is a diagram showing an example of the structure of role information. The role information in FIG. 8 is stored in the role information storage unit 45. The role information in FIG. 8 has the following items: a conference ID, a user ID, and a role. The user ID is an example of identification information that uniquely identifies a user. A role represents a role in a conference. FIG. 8 shows an example in which the roles in a conference include an organizer, a participant, and a presenter. In this way, the role information is stored in association with the role of a user in a conference. Note that in the roles in FIG. 8, the role of an organizer is indicated by "organizer," the role of a participant is indicated by "participant," and the role of a presenter is indicated by "presenter."

[0043] Fig. 9 is a diagram showing an example of user information. The user information in Fig. 9 is stored in the user information storage unit 46. The user information in Fig. 9 includes items such as a user ID and a password. The password is an example of secret information. In this way, the user information is stored in association with the user ID and password of the user registered in the conference server device 10.

[0044] Fig. 10 is a diagram showing an example of question information. The question information in Fig. 10 is stored in the question information storage unit 47. The question information in Fig. 10 has the following items: conference ID, question ID, question content, and selection. In this way, the question information stores the question content from the participants in association with the conference. The item "selection" is information indicating whether the question was selected by the organizer and distributed to the participants.

[0045] <Processing> <Login process> FIG. 11 is an image diagram of an example of a login screen. The login screen of FIG. 11 is an example of a screen used by the organizer terminal 12A and the participant terminal 12B to log in to the conference server device 10. The organizer or participant can start the login process to the conference server device 10 by entering a user ID and password on the login screen of FIG. 11 and pressing the login button. The conference server device 10 succeeds in the login if the received combination of user ID and password is included in the user information of FIG. 9. After the login is successful, the conference server device 10 initiates a connection with the organizer terminal 12A or participant terminal 12B that has successfully logged in. The conference server device 10 can determine the role of the user who has successfully logged in by referring to the role information of FIG. 8. This login process is executed by the login processing unit 21 of the organizer terminal 12A of FIG. 3 and the login processing unit 31 of the participant terminal 12B of FIG. 4, respectively.

[0046] <<Meeting Creation Process>> FIG. 12 is an image diagram of an example of a conference creation screen. The conference creation screen of FIG. 12 is displayed on the organizer terminal 12A operated by the organizer. The organizer can register conference information in the conference server device 10 by entering the conference name, organizer ID, and materials (conference materials) on the conference creation screen of FIG. 12 and pressing the register button. The conference information is registered in advance as a preliminary step to holding the conference. The conference server device 10 assigns a conference ID unique to each conference to the information entered on the conference creation screen of FIG. 12, and records the information as conference information in the conference information storage unit 44. Because the conference creation screen of FIG. 12 is displayed on the organizer terminal 12A operated by the organizer, the field for entering the organizer may be omitted.

[0047] 《Question Processing》 Fig. 13 is a sequence diagram showing an example of a processing procedure from inputting a question to displaying the question. After the conference starts, materials shared in the conference are displayed on the participant terminal 12B participating in the conference, for example, as shown in Fig. 14. Fig. 14 is an image diagram of an example of a material viewing screen. The material viewing screen 1300 in Fig. 14 has a question button 1301. By pressing the question button 1301, a participant in the conference can display, for example, a question input screen 1400 shown in Fig. 15 on the participant terminal 12B.

[0048] Fig. 15 is an image diagram of an example of a question input screen. Question input screen 1400 in Fig. 15 has a question input field 1401 and a send button 1402. A conference participant inputs a question in question input field 1401 of question input screen 1400 displayed on participant terminal 12B and presses send button 1402 to instruct the question to be sent. Participant terminal 12B creates, for example, a question send message as shown in Fig. 16 and sends it to conference server device 10.

[0049] For example, in the sequence diagram of Fig. 13, in step S11, one participant presses the question button 1301 on the document viewing screen 1300 of Fig. 14. The question creation processing unit 32 of the participant terminal 12B displays the question input screen 1400 of Fig. 15. The one participant inputs a question in the question input field 1401 on the question input screen 1400 and presses the send button 1402. In step S12, the message transmission / reception processing unit 35 of the participant terminal 12B creates the question transmission message of Fig. 16 and transmits the question transmission message to the message transmission / reception processing unit 43 of the conference server device 10. The question transmission message of Fig. 16 is an example of transmitting the question character string "Is XXX a success or a failure?" inputted to the participant.

[0050] 16 is a diagram showing the structure of an example of a question transmission message. The question transmission message is an example of a communication message and is composed of a header section and a body section. For example, the header section defines the type of message. The body section defines the contents of the message. The question transmission message is used to transmit a question entered into participant terminal 12B from participant terminal 12B to conference server device 10. The body section defines the question string entered by the participant.

[0051] In step S13, the communication control unit 41 of the conference server device 10 that has received the question transmission message assigns a question ID unique to the question and a conference ID unique to the conference, and stores them in the question information storage unit 47. Then, in step S14, the communication control unit 41 of the conference server device 10 accesses the conference information in Fig. 7 or the role information in Fig. 8 to identify the organizer terminal 12A of the target conference. Then, in step S15, the message transmission / reception processing unit 43 of the conference server device 10 creates the question transfer message in Fig. 17 and transmits it to the message transmission / reception processing unit 24 of the organizer terminal 12A.

[0052] FIG. 17 is a diagram showing the structure of an example of a question forwarding message. A question forwarding message is also an example of a communication message, and is composed of a header section and a body section. The question forwarding message in FIG. 17 is used to forward a question sending message received from the participant terminal 12B to the organizer terminal 12A. The body section defines a QID string, which is the question ID, and a Q string, which is the question content. Note that the question forwarding message in FIG. 17 is an example of forwarding the question string "Is XXX a success or failure?" entered by the participant, and the QID string "1234", which is the question ID.

[0053] Proceeding to step S16, the question list display processing unit 22 of the organizer terminal 12A stores the question received by the question forwarding message in the question candidate information storage unit 25, and then adds and displays the question on, for example, the question selection screen 1700 of Fig. 18. Note that the additional display of a question on the question selection screen 1700 may be performed each time a question forwarding message is received, or may be performed by an update operation by the organizer.

[0054] Fig. 18 is an image diagram of an example of a question selection screen. Question selection screen 1700 in Fig. 18 displays a list 1701 of questions transferred from conference server device 10 to organizer terminal 12A so that the questions can be selected using radio buttons. Note that, when another participant inputs and displays a question in steps S17 to S22, the same processing as in steps S11 to S16 is performed.

[0055] Proceeding to step S23, the organizer operates the organizer terminal 12A to select a question to be distributed to all participants in the conference from the list of questions 1701 on the question selection screen 1700 of Fig. 18, and presses the send button 1702. Note that the question selection screen 1700 of Fig. 18 may be provided with a function to assist the organizer in selecting questions. For example, the question selection screen 1700 of Fig. 18 may visually distinguish questions that include registered priority keywords or NG keywords by displaying them in a different color. The processing of step S23 is executed by the question selection processing unit 23 of the organizer terminal 12A.

[0056] Proceeding to step S24, the message transmission / reception processing unit 24 of the organizer terminal 12A creates a selected information transmission message, for example, as shown in FIG. 19, and transmits it to the message transmission / reception processing unit 43 of the conference server device 10. FIG. 19 is a configuration diagram of an example of a selected information transmission message. The selected information transmission message is also an example of a communication message and is composed of a header section and a body section. The selected information transmission message of FIG. 19 is used to transmit a question selected by the organizer from the list of questions 1701 on the question selection screen 1700 to the conference server device 10. The body section defines a QID, which is the question ID selected by the organizer. Note that the selected information transmission message of FIG. 19 is an example of transmitting QID strings "1234," "2345," and "3456," which are the QIDs of the questions selected by the organizer.

[0057] The communication control unit 41 of the conference server device 10 that has received the selection information transmission message reads the question ID defined in the selection information transmission message and acquires the question content corresponding to the question ID from the question information in Fig. 10. The communication control unit 41 of the conference server device 10 that has received the selection information transmission message also reads the question ID defined in the selection information transmission message and assigns "selected" information to the question information corresponding to the question ID, indicating that the question has been selected by the organizer and distributed to the participants. Proceeding to step S25, the message transmission / reception processing unit 43 of the conference server device 10 creates a selected question transmission message, for example, as shown in Fig. 20, from the acquired question content and transmits it to the message transmission / reception processing unit 35 of the participant terminal 12B.

[0058] Figure 20 is a diagram showing the structure of an example of a selected question transmission message. The selected question transmission message is also an example of a communication message and is composed of a header section and a body section. The selected question transmission message in Figure 20 is used by the conference server device 10 to distribute a question selected by the organizer to each participant terminal 12B participating in the conference. The body section defines a Q string, which is the content of the question.

[0059] The question display processing unit 33 of the participant terminal 12B that received the selected question transmission message reads out the question content defined in the selected question transmission message and uses the question content to display the question display screen 2000 of Fig. 21. Fig. 21 is an image diagram of an example of a question display screen. The question content selected by the organizer is displayed on the question display screen 2000 of Fig. 21. Note that in steps S27 to S30, the other participant terminals 12B also perform the same processing as steps S25 to S26, and the question content selected by the organizer is displayed.

[0060] 13 shows an example in which conference server device 10 transfers a question transfer message to organizer terminal 12A each time it receives a question transmission message, but the present invention is not limited to this example. For example, the organizer may issue a question transfer request from organizer terminal 12A to conference server device 10 at any timing. In this case, conference server device 10 stores questions until a question transfer request is received from organizer terminal 12A, and transfers all stored questions to organizer terminal 12A at the time the question transfer request is received.

[0061] According to the conference system 1 of this embodiment, questions from participants are displayed on the host terminal 12A, allowing the host to select questions to be distributed to the participants. Therefore, the conference system 1 of this embodiment can prevent questions from being displayed as they are if the questions from participants are inappropriate, incomplete, or overlapping. [Second embodiment] The question transmission message of Fig. 16 may have a structure as shown in Fig. 22, for example. Fig. 22 is a diagram showing the structure of another example of a question transmission message. The body of the question transmission message of Fig. 22 defines the user ID of the participant who entered the question and the question string entered by that participant. The question transmission message of Fig. 22 is an example of transmitting UID "C0003", which is the user ID of the participant who entered the question, and the question string entered by that participant, "Is XXX a success or a failure?"

[0062] In the case of the question transmission message of Fig. 22, the question information of Fig. 10 has a structure as shown in Fig. 23, for example. Fig. 23 is a diagram showing the structure of another example of question information. The question information of Fig. 23 has a user ID added to the structure of the question information of Fig. 10. In this way, the question information of Fig. 23 stores the content of the question from the participant in association with the conference and the participant.

[0063] The question sending message in Fig. 16 may have a structure as shown in Fig. 24, for example. Fig. 24 is a diagram showing the structure of another example of a question sending message. The body of the question sending message in Fig. 24 defines the date and time information when the question was sent and the question string entered by the participant. The question sending message in Fig. 24 is an example of sending the date and time information when the question was sent, "201608051030", and the question string entered by the participant, "Is XXX a success or failure?"

[0064] In the case of the question transmission message of Fig. 24, the question information of Fig. 10 has a structure, for example, as shown in Fig. 25. Fig. 25 is a diagram showing another example of the structure of question information. The question information of Fig. 25 has the question transmission date and time added to the structure of the question information of Fig. 10. In this way, the question information of Fig. 25 stores the content of the question from the participant in association with the conference and the question transmission date and time.

[0065] The question transmission message in Fig. 16 may have a structure as shown in Fig. 26, for example. Fig. 26 is a diagram showing the structure of another example of a question transmission message. The body of the question transmission message in Fig. 26 defines the user ID of the participant who entered the question, the date and time information when the question was sent, and the question string entered by that participant.

[0066] In the case of the question transmission message of FIG. 26, the question information of FIG. 10 has a structure, for example, as shown in FIG. 27. FIG. 27 is a diagram showing the structure of another example of question information. The question information of FIG. 27 adds a user ID and question transmission date and time to the structure of the question information of FIG. 10. In this way, the question information of FIG. 27 stores the question content from the participant in association with the conference, the participant, and the question transmission date and time. Note that the question transmission message of FIG. 26 is an example of transmitting the UID "C0003" which is the user ID of the participant who entered the question, the date and time information "201608051030" when the question was sent, and the question string entered by that participant, "Was XXX a success or failure?" [Third embodiment] The conference system 1 according to this embodiment may store questions entered by participants during a conference in the question information storage unit 47 and provide the organizer with a function for reviewing the questions at a later date. FIG. 28 is a functional block diagram of another example of the organizer terminal. Note that the functional block in FIG. 28 shows functions provided by the organizer terminal 12A that are necessary for explaining this embodiment, and other functions may also be present.

[0067] The host terminal 12A in FIG. 28 executes a program to implement a login processing unit 21, a message transmission / reception processing unit 24, a question history list acquisition processing unit 26, and a question history list display processing unit 27.

[0068] The login processing unit 21 performs a login process from the organizer terminal 12A to the conference server device 10. The message transmission / reception processing unit 24 communicates with the conference server device 10. The question history list acquisition processing unit 26 performs a process of acquiring a list of the history of questions accepted in any conference from the conference server device 10 in a specified display format. The question history list display processing unit 27 performs a process of displaying the list of the question history received from the conference server device 10.

[0069] Fig. 29 is a functional block diagram of another example of a conference server device. The conference server device 10 in Fig. 29 has a configuration in which a question list output data generation processor 48 is added to the configuration of the conference server device 10 in Fig. 5. The question list output data generation processor 48 performs processing to generate a list of questions for any conference requested by the organizer terminal 12A in Fig. 28 in a specified display format.

[0070] Fig. 30 is a sequence diagram showing an example of the processing procedure for displaying a question history list. For example, question history list acquisition screen 3100 shown in Fig. 31 is displayed on host terminal 12A. Fig. 31 is an image diagram of an example of the question history list acquisition screen. Question history list acquisition screen 3100 has a conference ID input field, a display method selection field, and an acquisition button.

[0071] At any time (for example, after the end of the conference), the organizer specifies the conference ID and display method on the question history list acquisition screen 3100 and presses the acquire button. In FIG. 31, the display method can be selected from a display method that displays questions in chronological order and a display method that displays questions asked by a user with a specified user ID. When the acquire button on the question history list acquisition screen 3100 is pressed, the question history list acquisition processing unit 26 of the organizer terminal 12A proceeds to step S51, creates a question list acquisition request message shown in FIG. 32, and transmits it to the conference server device 10.

[0072] Figure 32 is a diagram showing the structure of an example of a question list request message. The question list request message in Figure 32 is an example of a communication message and is composed of a header section and a body section. The body section defines a conference ID and a character string representing the display method. Figure 32(A) shows an example of a question list request message when "chronological order" is selected as the display method. Figure 32(B) shows an example of a question list request message when a participant with a user ID UID of "C0003" is selected as the display method using "user specification."

[0073] 32, the question list output data generation processing unit 48 of the conference server device 10 proceeds to step S52, where it searches for and acquires question information corresponding to the received question list request message from the question information storage unit 47, and generates a question list as output data based on the acquired question information. The conference server device 10 also generates a question history list transmission message as shown in FIG. 33 from the generated output data and transmits the message to the organizer terminal 12A.

[0074] Figure 33 is a diagram showing the structure of an example of a question history list transmission message. The question history list transmission message in Figure 33 is an example of a communication message and is composed of a header section and a body section. The body section defines a list of question histories.

[0075] Note that Figure 33(A) shows an example of a message sent to list question history when "chronological order" is selected as the display method. Figure 33(B) shows an example of a message sent to list question history when a participant with a user ID UID of "C0003" is selected as the display method by "user specification." The body of Figure 33(B) defines the questions asked by the user selected by "user specification," namely, "Was XXX a success or failure?" and "What will happen to △△△ in the future?"

[0076] The question history list display processing unit 27 of the host terminal 12A that receives the question history list transmission message displays, for example, a question history list screen as shown in FIG. 34 or 35. FIG. 34 is an image diagram of an example of the question history list screen. FIG. 35 is an image diagram of another example of the question history list screen. FIG. 34 is an example of the question history list screen when "chronological order" is selected as the display method. Also, FIG. 35 is an example of the question history list screen when "user specified" is selected as the display method.

[0077] The question history list screen in Fig. 34 may display information that distinguishes between questions that were selected by the organizer and distributed to participants and questions that were not selected by the organizer and distributed to participants. In Fig. 34, questions that were distributed to participants are indicated by "Selected," and questions that were not distributed to participants are indicated by "Not Selected."

[0078] According to the conference system 1 of this embodiment, the organizer can later review questions entered by participants during the conference. Therefore, the organizer can analyze what types of questions were most common and use this information to improve the progress and content of the next conference. In particular, in the case of a seminar hosted by a company, analyzing who asked what kind of questions can lead to marketing and effective customer contact activities (such as proposals).

[0079] The present invention is not limited to the specifically disclosed embodiments above, and various modifications and changes are possible without departing from the scope of the claims. For example, in the conference system 1 according to this embodiment, an example is shown in which participants input questions, but any information that can be input by participants, such as opinions or evaluations, may be input.

[0080] Furthermore, although the conference system 1 according to the present embodiment has been described as an example in which the organizer selects questions to be distributed to all participants in the conference, the organizer may also select questions that are not to be distributed to all participants in the conference. Furthermore, although the conference system 1 according to the present embodiment has been described as an example in which the organizer selects questions to be distributed to all participants in the conference, the questions do not necessarily have to be distributed to all participants, and may instead be distributed to the presenter, for example. The participant terminal 12B is an example of a screen sharing terminal as defined in the claims. The conference server device 10 is an example of an information processing device. The organizer terminal 12A is an example of a management terminal.

[0081] It goes without saying that the conference system 1 having the conference server device 10 and one or more client terminals 12 is just an example, and there are various system configuration examples depending on the application and purpose.

[0082] Each function of the above-described embodiments can be realized by one or more processing circuits. Here, the term "processing circuit" in this specification includes a processor programmed to perform each function by software, such as a processor implemented by an electronic circuit, as well as devices such as an ASIC (Application Specific Integrated Circuit), a DSP (Digital Signal Processor), an FPGA (Field Programmable Gate Array), or a conventional circuit module designed to perform each function described above.

[0083] Furthermore, the concept of the conference in the present embodiment described above includes not only the usual meaning of a conference but also two-way or one-way communication between users, such as a seminar, a class, or a brainstorming session. [Explanation of symbols]

[0084] 1. Conference System 10 Conference server device 12 Client terminals 12A Host terminal 12B Participant terminal 21, 31 Login processing section 22 Question list display processing section 23 Question selection processing section 24, 35, 43 Message transmission / reception processing section 25. Question candidate information storage unit 26 Question history list acquisition processing unit 27 Question history list display processing section 32 Question creation processing unit 33 Question display processing unit 34 Conference Control Unit 41 Communication control unit 42 Information Management Department 44 Conference information storage unit 45 Role information storage unit 46 User information storage unit 47 Question information storage section 48 Question list output data generation processing unit 501, 601 Input device 502, 602 Display device 503, 603 external I / F 503a, 603a Recording media 504, 604 RAM (Random Access Memory) 505, 605 ROM (Read Only Memory) 506、606 CPU(Central Processing Unit) 507, 607 communication I / F 508, 608 HDD (Hard Disk Drive) 1400 Question input screen 1700 Question selection screen 2000 question display screen B Bus N1 Network [Prior art documents] [Patent documents]

[0085] [Patent Document 1] Japanese Patent Application Laid-Open No. 2005-115718

Claims

[Claim 1] An information processing system in which an information processing device that manages screen sharing performed among a plurality of screen sharing terminals and a management terminal having management authority are connected via a network, The information processing device includes: a storage means for storing questions input to one or more of the screen sharing terminals connected via the network; a distribution means for distributing the question content selected by the management terminal from the question content stored in the storage means to the plurality of screen sharing terminals; and The management terminal a question selection receiving means for displaying the question content input to the screen sharing terminal and stored in the storage means, and receiving, from a user operating the management terminal, a selection of the question content to be displayed on the plurality of screen sharing terminals from the question content; a question acquisition processing means for receiving a request from a user operating the management terminal to acquire the question content stored in the storage means and acquiring the question content from the storage means; a question content display means for displaying the question content acquired from the storage means; and the storage means stores the question input to one or more of the screen sharing terminals, identification information of the user who input the question, and date and time information when the question was input, in association with each other; the question acquisition processing means, when receiving a request for acquiring the question content from a user operating the management terminal, the request specifying the user who input the question content via a screen that accepts either input of the user's identification information or designation of a time series, acquires from the storage means the question content that is stored in association with the user's identification information input via the screen, from the question content stored in the storage means; the question content display means displays the question content input by the user designated by inputting the user's identification information via the screen; the question acquisition processing means, when receiving a request to acquire the question content, specifying chronological order as a display format, from a user operating the management terminal via the screen, acquires the question content input to the screen sharing terminal and date and time information when the question content was input from the storage means; The question content display means displays the question content acquired from the storage means in chronological order based on the date and time information acquired from the storage means. An information processing system characterized by:

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