Pet insurance management system and pet insurance management program

Abstract

To provide a pet insurance management system and a pet insurance management program that enable pet owners to purchase pet insurance in conjunction with various services such as the purchase of a pet and subsequent pet trimming treatments without any direct procedures. [Solution] When the owner decides that the pet insurance is necessary, the pet insurance enrollment procedure for the pet ID-attached pet that the owner must complete with the pet insurance company is carried out by the pet sales facility on behalf of the owner through a pet sales facility proxy enrollment procedure. Based on the pet insurance proxy enrollment procedure, an electronic pet insurance contract to be concluded between the owner and the pet insurance company for the pet ID-attached pet is created. The electronic contract created in this way becomes a concluded electronic pet insurance contract between the owner and the pet insurance company under the pet sales facility proxy enrollment procedure.

Description

[Technical Field]

[0001] The present invention relates to a pet insurance management system and a pet insurance management program for pets such as dogs and cats. [Background technology]

[0002] An example of a conventional insurance management system is the insurance contract management system and processing method described in Patent Document 1. This insurance contract management system is designed to properly and accurately make payments to insurance agents and the like, smoothly collect insurance premiums from policyholders, and provide consumers with cost-effective insurance contracts regardless of the amount of insurance premiums.

[0003] In such insurance contract management systems, subscribers use the camera on their mobile phones to read a two-dimensional code printed on a flyer distributed by an insurance agent, thereby obtaining the address information contained in the two-dimensional code (Internet address information of the insurance company's insurance contract management server).

[0004] After obtaining the address information, the subscriber accesses the address information using their mobile phone to receive an application screen from the insurance contract management server. Then, the subscriber uses their mobile phone to input the application information required for insurance on the application screen. The subscriber then applies to the application screen using their mobile phone, sending an insurance contract signal. The insurance contract management server then receives the insurance contract signal. This completes the subscriber's application for an insurance contract with the insurance company.

[0005] When an insurance company receives an application for such an insurance contract, it examines the policyholder's eligibility based on the contents of the application, and if the conditions for concluding the contract are met, it notifies the policyholder that the insurance contract has been accepted, and the agent or other party receives compensation. [Prior art documents] [Patent documents]

[0006] [Patent Document 1] Japanese Patent Application Laid-Open No. 2009-37394 Summary of the Invention [Problem to be solved by the invention]

[0007] Incidentally, the above-mentioned insurance contract management system manages insurance contracts for people, not for pets.

[0008] Therefore, if this insurance contract management system were to be used as a pet insurance management system, the agent would only receive compensation based on the conclusion of the insurance contract, which would result in the inconvenience of the pet owner having to use their mobile phone to apply for pet insurance in the same manner as described above.

[0009] Furthermore, as mentioned above, the insurance contract management system is intended for people, so naturally there is no contract structure that links insurance contracts with short-term or recurring services specific to pets, such as grooming treatments, temporary care at pet hotels, etc. Furthermore, for example, with regard to injuries and illnesses caused by accidents that occur to pets while they are being treated at a veterinary clinic or temporarily kept at a pet hotel, it is often unclear who is responsible, and there is no compensation system at all.

[0010] Therefore, in order to address the above issues, the present invention aims to provide a pet insurance management system and a pet insurance management program that allows pet owners to purchase pet insurance in conjunction with various services such as purchasing a pet and subsequent pet grooming treatments, without having to go through any direct procedures. [Means for solving the problem]

[0011] According to claim 1, the pet insurance management system of the present invention comprises: Pet insurance companies an insurance management device (C) provided in a personal insurance company (PIC) and having an insurance management computer (30); a sales facility management device (B) disposed in a pet sales facility (PS) that sells a plurality of pets and having a sales facility management computer (20); In a pet sales facility, a pet ID is created for each pet among multiple pets as individual identification information that identifies that pet and is applied to that pet separately from the pet's body, The pet sales facility management computer is provided with a system for allowing owners to sell their pets to the pet store. Nipe Set I D is attached to Pet ID Toshi a sales facility pet insurance attachment determination means (250) for determining whether or not pet insurance is required for the pet with the pet ID when the pet is purchased; The pet insurance policy is provided in the sales facility management computer, and the pet insurance policy is provided in the sales facility management computer when the sales facility pet insurance policy is determined by the sales facility pet insurance policy determination means to be necessary for the owner. Mainly by Pe a means (261, 262, 263, 264, 266, 24) for carrying out procedures for enrolling in pet insurance for pets with pet IDs with a pet insurance company through procedures for enrolling in pet insurance for pets with pet IDs at a pet sales establishment on behalf of the pet owner; The insurance management computer is provided with a means for proxy enrollment in pet insurance by a sales facility proxy enrollment procedure, and the pet ID is registered with the insurance management computer. Mainly by Pe a pet insurance electronic contract creation means (300, 300a, 302, 310, 311, 312, 320) for creating an electronic pet insurance contract to be concluded with a pet insurance company; The electronic contract created by the electronic pet insurance contract creation means is transmitted to the sales facility management computer via the Internet (IN) as a concluded electronic contract. Sales facility closing date A means for transmitting a completed electronic contract (323, 34); Installed in the sales facility management computer , sales facility closingThe sales facility is provided with a concluded electronic contract receiving means (270, 271) for receiving the concluded electronic contract from the concluded electronic contract transmitting means.

[0012] According to this configuration, the owner can easily to Pet I D is attached Pet with pet ID Toshi When purchasing a pet with a pet ID, the sales facility pet insurance attachment determination means determines whether or not pet insurance is required for the pet with the pet ID. In this way, since the sales facility pet insurance attachment determination means determines whether or not pet insurance is required, it is clear that when purchasing a pet with a pet ID, the owner is not obligated to attach pet insurance to the pet with the pet ID, but rather it is the owner's discretion.

[0013] Furthermore, when an owner purchases a pet with a pet ID, if the sales facility pet insurance attachment determination means determines that the owner needs pet insurance, the procedure for enrolling the pet with the pet ID-attached pet with the pet insurance company that the owner must complete is carried out by the sales facility agent enrollment procedure means through the sales facility agent enrollment procedure acting on behalf of the owner. This ensures the convenience of being able to enroll in pet insurance through the pet insurance enrollment proxy procedure by the sales facility agent enrollment procedure means, without having to complete the procedure for enrolling the pet with the pet ID-attached pet with the pet insurance company.

[0014] Under the above-mentioned procedures for signing up for pet insurance, Mainly by Pe The electronic pet insurance contract to be concluded with the pet insurance company is prepared using the pet insurance electronic contract preparation means and is presented as a concluded electronic contract. , sales facility closing The pet sales facility can secure the contract through the concluded electronic contract sending means and the sales facility concluded electronic contract receiving means.

[0015] As described above, the pet insurance management system of the present invention allows owners to purchase pets with pet IDs and optionally purchase pet insurance, and this can be achieved through a service in which the pet sales facility acts as an agent for enrolling in pet insurance and concludes an electronic pet insurance contract with the owner's pet insurance company, in conjunction with the service of selling pets with pet IDs to owners by the pet sales facility. This means that the pet insurance management system of the present invention is a service-linked pet insurance management system.

[0016] Furthermore, at pet sales facilities, a pet ID is created for each pet among multiple pets, as individual identification information for that pet, and is applied to that pet separately from the pet's body. Unlike microchips, which are implanted in a part of each pet's body, the pet ID is applied to each pet separately from the pet's body, and therefore does not cause any physical damage to the corresponding pet. As a result, such pet IDs and the service-linked pet insurance management system described above further promote pet insurance enrollment while enabling the healthy and safe protection and management of pets.

[0017] Furthermore, according to claim 2 of the present invention, in the pet insurance management system of claim 1, the pet insurance agent enrollment procedure by the pet insurance agent enrollment procedure means is free of charge. This can further promote the purchase of pets and the enrollment of pet insurance. As a result, the protection and management of pets can be further improved.

[0018] According to claim 3, the present invention provides a pet insurance management system according to claim 1, The procedure for joining the sales facility agency is as follows: The owner will be notified by the sales facility management computer that pet insurance is required. Controls provided on the Working means (25 )'s operationWhen the pet insurance purchase decision means determines that the pet owner needs pet insurance upon inputting the information, the pet insurance purchase decision means (261, 262, 263, 264) links the owner information identifying the owner with the pet ID of the pet with the pet ID and sets the linked data. Installed in the sales facility management computer The linked data is stored via the Internet together with the owner's request for pet insurance. and a sales facility linking data transmission means (266, 24) for transmitting the data to the insurance management computer. The means of creating an electronic pet insurance contract are: a pet insurance application request receiving means (300, 300a, 310) provided in the insurance management computer for receiving an application request based on the pet insurance application request data from the sales facility linking data transmitting means; insurance management linking data display means (302, 36) provided in the insurance management computer for displaying the linking data from the sales facility linking data transmission means; an electronic contract template display means (311, 36) provided in the insurance management computer for displaying an electronic contract template for pet insurance; By operating the operation means (35) provided in the insurance management computer, the contents of the linked data displayed by the insurance management linked data display means are displayed on the electronic contract template display means. takes and an insurance management linking data input means (312, 320) for inputting data into the template of the electronic contract. 、 Sales facility closing The concluded electronic contract sending means is characterized in that it transmits the template of the electronic contract, into which the linking data has been input by the insurance management linking data input means, as the concluded electronic contract to the sales facility management computer via the Internet.

[0019] In this way, the sales facility agent enrollment procedure means includes a sales facility linking data setting means and a sales facility linking data transmission means, each of which has the configuration described above, and the pet insurance electronic contract creation means includes a pet insurance enrollment request acceptance means, an insurance management linking data display means, an electronic contract template display means, and an insurance management linking data input means, each of which has the configuration described above.

[0020] Under such a configuration , sales facility closing The concluded electronic contract sending means transmits the template of the electronic contract, into which the linking data has been input by the insurance management linking data input means, as the concluded electronic contract to the sales facility management computer via the Internet. Therefore, the pet sales facility can secure the pet insurance agreement between the owner and the pet insurance company using the concluded electronic contract under the proxy enrollment procedure. As a result, the effect of the invention recited in claim 1 can be achieved more specifically.

[0021] According to claim 4, the present invention provides a pet insurance management system according to claim 1, further comprising a grooming facility management device (D) provided in a grooming facility (TH) and having a grooming facility management computer (40), The treatment facility management computer A facility pet ID determination means (430) for determining whether the pet is a pet with a pet ID; a treatment facility pet insurance entitlement determination means (440) for determining whether or not the pet with the pet ID is entitle to pet insurance when the treatment facility pet ID determination means determines that the pet is an entitle to pet ID; a treatment facility pet insurance attachment determination means (480) for determining whether or not pet insurance is required for the pet with the pet ID when the treatment facility pet insurance attachment determination means determines that the pet with the pet ID is not already covered by pet insurance; If the pet insurance attachment determination means of the treatment facility determines that the owner needs pet insurance, Mainly by PeA pet insurance enrollment procedure for a pet with a pet ID that should be carried out between the pet insurance company and the grooming facility is carried out by the grooming facility on behalf of the pet owner through the pet insurance enrollment procedure (481, 482, 483, 484, 486). The pet insurance electronic contract creation means is provided in the insurance management computer as a first pet insurance electronic contract creation means, and a pet with a pet ID is created based on the pet insurance proxy enrollment procedure by the treatment facility proxy enrollment procedure means. Mainly by Pe a second pet insurance electronic contract creation means (300, 300a, 302, 310, 311, 312, 320) for creating an electronic pet insurance contract to be concluded with a pet insurance company; 、 Protection The electronic contract created by the second pet insurance electronic contract creation means is transmitted to the treatment facility management computer via the Internet (IN) as a concluded electronic contract. Treatment facility closing A means for transmitting the completed electronic contract (323, 34) 、 It is installed in the treatment facility management computer. , treatment facility closing The method is characterized by comprising a treatment facility concluded electronic contract receiving means (490, 491) for receiving the concluded electronic contract from the concluded electronic contract sending means.

[0022] According to this configuration, when an owner has his / her pet groomed, if the pet to be groomed has a pet ID and is not already covered by pet insurance, the treatment facility pet insurance determination means determines whether or not pet insurance is required for the pet with a pet ID. In this way, since the treatment facility pet insurance determination means determines whether or not pet insurance is required, it is clear that the owner is not obligated to, but rather has discretion over whether or not to, cover the pet with a pet ID when having the pet groomed.

[0023] Furthermore, when a pet with a pet ID is given a grooming treatment, if the treatment facility pet insurance attachment determination means determines that the owner needs pet insurance, the procedure for enrolling the pet with the pet ID with the pet insurance that the owner must complete with the pet insurance company is carried out by the treatment facility proxy enrollment procedure means through the treatment facility proxy enrollment procedure on behalf of the owner. This ensures the convenience of being able to enroll in pet insurance through the pet insurance enrollment proxy procedure by the treatment facility proxy enrollment procedure means, without having to complete the procedure for enrolling the pet with the pet ID with the pet insurance company.

[0024] Under the above-mentioned procedure for proxy enrollment in pet insurance, the electronic pet insurance contract to be concluded between the owner and the pet insurance company is prepared by the second pet insurance electronic contract preparation means and is presented as a concluded electronic contract. , treatment facility closing The contract can be secured at the grooming facility via the concluded electronic contract sending means and the treatment facility concluded electronic contract receiving means.

[0025] As described above, according to the pet insurance management system of the present invention, the pet owner's optional grooming of a pet with a pet ID and the attachment of pet insurance can be achieved by the service of concluding an electronic pet insurance contract between the pet owner and the pet insurance company through the pet insurance enrollment agent procedure by the grooming facility in conjunction with the grooming service of the pet owner's pet with an ID by the grooming facility. This means that, like the invention of claim 1, the pet insurance management system of the invention of claim 4 is a service-linked pet insurance management system.

[0026] Furthermore, according to claim 5, the present invention provides a pet insurance management system as defined in claim 4, wherein the treatment facility proxy enrollment procedure by the treatment facility proxy enrollment procedure means is free of charge. This further promotes pet grooming and pet insurance enrollment. As a result, the effect of the invention defined in claim 4 is further improved in that pet protection and management can be performed more effectively.

[0027] According to claim 6 of the present invention, in the pet insurance management system of claim 4, The procedure for joining as a treatment facility representative is as follows: The owner's pet insurance is required. Controls provided on the Means of operation (45 )'s operation When the pet insurance attachment determination means determines that the pet owner needs pet insurance upon inputting the operation, the pet insurance determination means (484) links the owner information identifying the owner with the pet ID of the pet with the pet ID and sets the linked data. 、 The linked data is sent via the Internet to the insurance management computer along with the owner's request for pet insurance. and a treatment facility linking data transmission means (486, 44) for transmitting the treatment facility linking data, The second method for creating an electronic pet insurance contract is: a pet insurance application request receiving means (300, 300a, 310) provided in the insurance management computer for receiving an application request based on the pet insurance application request data from the treatment facility linking data transmitting means; A device provided in the insurance management computer for displaying the linked data from the treatment facility linked data transmission means. Treatment facility additional data display means (302, 36); an electronic contract template display means (311, 36) provided in the insurance management computer for displaying an electronic contract template for pet insurance; By operating the operation means (35) provided in the insurance management computer, the contents of the linked data displayed on the treatment facility linked data display means are displayed on the electronic contract template display means. takesThe insurance management linking data input means (312, 320) is provided to input the data into the template of the electronic contract. And, The treatment facility concluded electronic contract sending means is characterized in that it transmits the template of the electronic contract, into which the linking data has been input by the insurance management linking data input means, to the treatment facility management computer as the concluded electronic contract.

[0029] In this way, the treatment facility proxy enrollment procedure means includes a treatment facility linking data setting means and a treatment facility linking data transmission means, each of which has the configuration described above, and the second pet insurance electronic contract creation means includes a pet insurance enrollment request acceptance means, an insurance management linking data display means, an electronic contract template display means, and an insurance management linking data input means, each of which has the configuration described above.

[0030] Under this configuration, Treatment facility agreement completed The concluded electronic contract sending means transmits the template of the electronic contract, into which the linking data has been input by the insurance management linking data input means, as the concluded electronic contract to the sales facility management computer via the Internet. Therefore, the grooming facility can secure the pet insurance contract between the owner and the pet insurance company using the concluded electronic contract under the proxy enrollment procedure. As a result, the effect of the invention recited in claim 4 can be achieved more specifically.

[0031] Furthermore, according to claim 7, the pet insurance management system of the present invention comprises: Pet insurance companies an insurance management device (C) provided in a personal insurance company (PIC) and having an insurance management computer (30); The system is provided with a grooming facility management device (D) that is installed in a grooming facility (TH) that provides grooming treatments to pet owners' pets and has a grooming facility management computer (40), At the grooming facility, the pet ID is created to be applied to the pet as individual identification information that identifies the pet, separately from the pet's body, The treatment facility management computer A facility pet ID determination means (430) for determining whether the pet is a pet with a pet ID; The pet is a pet with a pet ID Treatment facility a treatment facility pet insurance entitlement determination means (440) for determining whether or not the pet with the pet ID is entitle to pet insurance in accordance with the determination by the pet ID determination means; a treatment facility pet insurance attachment determination means (480) for determining whether or not pet insurance is required for the pet with the pet ID when the treatment facility pet insurance attachment determination means determines that the pet with the pet ID is not already covered by pet insurance; The facility If the pet insurance attachment determination means of the surgical facility determines that the owner needs pet insurance, Mainly by Pe A pet insurance enrollment procedure for a pet with a pet ID that should be carried out between the pet insurance company and the grooming facility is carried out by the grooming facility on behalf of the pet owner through the pet insurance enrollment procedure (481, 482, 483, 484, 486). The insurance management computer is provided with a means for proxy enrollment in pet insurance by a treatment facility proxy enrollment procedure, and the pet ID is registered with the treatment facility. Mainly by Pe a pet insurance electronic contract creation means (300, 300a, 302, 310, 311, 312, 320) for creating an electronic pet insurance contract to be concluded with a pet insurance company; The electronic contract created by the electronic pet insurance contract creation means is transmitted to the treatment facility management computer via the Internet (IN) as a concluded electronic contract. Treatment facility closing A means for transmitting a completed electronic contract (323, 34); It is installed in the treatment facility management computer. , treatment facility closing The treatment facility has a concluded electronic contract receiving means (490, 491) for receiving the concluded electronic contract from the concluded electronic contract sending means.

[0032] According to this configuration, when an owner has his / her pet groomed, if the pet to be groomed has a pet ID and is not already covered by pet insurance, the treatment facility pet insurance determination means determines whether or not pet insurance is required for the pet with a pet ID. In this way, since the treatment facility pet insurance determination means determines whether or not pet insurance is required, it is clear that the owner is not obligated to, but rather has discretion over whether or not to, cover the pet with a pet ID when having the pet groomed.

[0033] Furthermore, when a pet with a pet ID is given a grooming treatment, if the treatment facility pet insurance attachment determination means determines that the owner needs pet insurance, the procedure for enrolling the pet with the pet ID with the pet insurance that the owner must complete with the pet insurance company is carried out by the treatment facility proxy enrollment procedure means through the treatment facility proxy enrollment procedure on behalf of the owner. This ensures the convenience of being able to enroll in pet insurance through the pet insurance enrollment proxy procedure by the treatment facility proxy enrollment procedure means, without having to complete the procedure for enrolling the pet with the pet ID with the pet insurance company.

[0034] Under the above-mentioned pet insurance proxy enrollment procedure, an electronic pet insurance contract to be concluded between the owner and the pet insurance company will be sent to you. , Pe The electronic contract is created using the online insurance contract creation tool and is then signed. , treatment facility closing The contract can be secured at the grooming facility via the concluded electronic contract sending means and the treatment facility concluded electronic contract receiving means.

[0035] As described above, according to the pet insurance management system of the present invention, the pet owner's optional grooming of a pet with a pet ID and the attachment of pet insurance can be achieved by the service of concluding an electronic pet insurance contract between the pet owner and the pet insurance company through the pet insurance enrollment agent procedure by the grooming facility in conjunction with the grooming service of the pet owner's pet with a pet ID by the grooming facility. This means that, like the invention of claim 1, the pet insurance management system of the present invention is a service-linked pet insurance management system.

[0036] According to claim 8 of the present invention, in the pet insurance management system of claim 7, the treatment facility proxy enrollment procedure by the treatment facility proxy enrollment procedure means is free of charge. This can further promote pet grooming treatments and pet insurance enrollment.

[0037] According to claim 9 of the present invention, in the pet insurance management system of claim 7, The procedure for joining as a treatment facility representative is as follows: The owner's pet insurance is required. Controls provided on the Means of operation (45 )'s operation When the pet insurance decision means determines that the pet owner needs pet insurance upon inputting the information, a treatment facility linking data setting means (484) links the owner information identifying the owner with the pet ID of the pet with the pet ID and sets the linked data; The linked data is sent via the Internet along with the owner's request for pet insurance. and a treatment facility linking data transmission means (486, 44) for transmitting the data to an insurance management computer. The means of creating an electronic pet insurance contract are: a pet insurance application request receiving means (300, 300a, 310) provided in the insurance management computer for receiving an application request based on the pet insurance application request data from the treatment facility linking data transmitting means; a treatment facility linking data display means (302, 36) provided in the insurance management computer for displaying the linking data from the treatment facility linking data transmission means; The insurance management computer is provided with a template for an electronic contract for pet insurance. Electronic contract technology template display means (311, 36); By operating the operation means (35) provided in the insurance management computer, the contents of the linked data displayed on the treatment facility linked data display means are displayed on the electronic contract template display means. takes and a treatment facility linking data input means (312, 320) for inputting data into the template of the electronic contract, The treatment facility concluded electronic contract transmission means is characterized in that it transmits the template of the electronic contract into which the linking data has been input by the treatment facility linking data input means as the concluded electronic contract.

[0038] In this way, the treatment facility proxy enrollment procedure means includes a treatment facility linking data setting means and a treatment facility linking data transmission means each having the above-mentioned configuration, and the pet insurance electronic contract creation means includes a pet insurance enrollment request acceptance means each having the above-mentioned configuration. , treatment facility string Attachment data display means, electronic contract template display means, Treatment facilities It is provided with a linking data input means.

[0039] Under such a configuration , treatment facility closing The method of sending the completed electronic contract is , treatment facility string The template of the electronic contract with the linking data entered by the linking data input means is transmitted as the concluded electronic contract to the sales facility management computer via the Internet. Therefore, the grooming facility can secure the pet insurance contract between the owner and the pet insurance company using the concluded electronic contract under the proxy enrollment procedure. As a result, the effect of the invention recited in claim 7 can be achieved more specifically.

[0040] According to claim 10 of the present invention, in the pet insurance management system of claim 1, It is installed in the veterinary clinic (VC) and is a reception management computer (50 ) and The reception management computer The data is communicated to the hospital via the in-hospital network (LN). a hospital management device (E) having a medical examination management computer (60) communicably connected to each other; The reception management computer A medical examination reception means (610b, 610c) for receiving and processing the medical examination of the owner's pet when the pet is a pet with a pet ID and a pet with pet insurance; an electronic medical record template display means (612) for displaying an electronic medical record template; 、 Owning a mobile device (SM) Rui The Lord's Obi edge The end is to identify the owner. Pet ID with owner information and pet ID D is linked to each other. When the relevant data is available, Based on the data The content is input into the template of the electronic medical record to be displayed by the electronic medical record template display means. Linked data manipulation Operation input means (620, 621), Current The linked data manipulation By input means The above linking data is input and a received electronic medical record sending means (623) for sending the template of the input electronic medical record as a received electronic medical record to a medical examination management computer via an in-hospital network, The consultation management computer Accepted electronic medical record receiving means (700, 701) for receiving the accepted electronic medical record from the accepted electronic medical record sending means as a medical examination management electronic medical record; a medical examination management electronic medical record display means (703) for displaying the medical examination management electronic medical record from the accepted electronic medical record receiving means; medical examination result operation input means (730, 703a, 731 to 734, 740) for inputting the input contents of the medical examination management electronic medical record to be displayed by the medical examination management electronic medical record display means and the results of the medical examination resulting from the interview with the owner into the medical examination management electronic medical record; The examination result operation input means Night Manipulation When the treatment of the owner's pet is completed based on the examination results entered in the above-mentioned electronic medical record for medical examination management, the above-mentioned electronic medical record for medical examination management is transmitted via the hospital network as a medical treatment completion electronic medical record. Shi-uke and a medical record sending means (790) for sending the medical record to the management computer. The reception management computer further: A completed medical treatment electronic medical record receiving means (640) for receiving the completed medical treatment electronic medical record from the completed medical treatment electronic medical record sending means; Determine the medical expenses for the owner's pet based on the input contents of the electronic medical record from the electronic medical record receiving means. And then, Insurance payments for medical expenses The guarantee that Insurance management computer to be sent over the Internet Insurance claim request sender Steps (642, 650) and The insurance money request sender Up by steps The above insurance claim for the transmission Insurance management computer responds to requests via the Internet Pay the insurance claim A message of goodwill When the notification is received, the amount remaining after deducting the insurance money from the medical expenses is set as the amount of medical treatment billed to the owner.

[0041] According to this configuration, in the hospital management device of the veterinary hospital, the reception management computer and the examination management computer are connected to each other so that they can communicate with each other via the in-hospital network. Here, in the reception management computer, when the pet of the owner who is the subject of the examination is a pet with a pet ID and a pet with pet insurance, the examination of the pet of the owner is accepted by the examination acceptance means.

[0042] However, under this reception process, Pet owners who own mobile devices stomach The Lord's Obi edge At the end, When the linked data relating to the owner information and the pet ID of the pet with the pet ID is stored, the content of the linked data is displayed as an electronic medical record template by the electronic medical record template display means. Linked data manipulationWhen an operation is input by the operation input means, the template of the electronic medical record for which the operation has been input is used as the accepted electronic medical record transmission procedure. By stage The electronic medical record is then sent to the examination computer via the hospital network as a completed electronic medical record.

[0043] Accordingly, in the medical examination management computer, the accepted electronic medical record from the accepted electronic medical record sending means is received as a medical examination management electronic medical record by the accepted electronic medical record receiving means. After such reception, the input contents of the medical examination management electronic medical record to be displayed by the medical examination management electronic medical record display means and the results of the medical examination following the interview with the owner are input into the medical examination management electronic medical record by the medical examination result input means.

[0044] When the treatment of the owner's pet is completed based on the examination results in the electronic medical record for medical examination management that have been input by the examination result input operation means, the electronic medical record for medical examination management is transmitted as a completed medical examination electronic record by the completed medical treatment electronic record transmitting means to the reception management computer via the hospital network.

[0045] In accordance with such transmission, the reception management computer receives the electronic medical record from the electronic medical record transmission means as the electronic medical record reception means. , the insurance claim transmission means is The medical expenses of the owner's pet are calculated based on the input contents of the electronic medical record from the electronic medical record receiving means. Decide on the purpose and Insurance for the medical expenses The intention to request money, Insurance claims management computer via the Internet Send to do.

[0046] In response to this do, Insurance claim request sender By stage Requests for transmission Insurance claims are paid from the insurance management computer Message When you receive the information, the remaining amount after deducting the insurance payment from the medical expenses Money is kept This is set as the medical billing amount to the patient.

[0047] According to the above, if the pet to be examined is a pet with a pet ID and also covered by pet insurance, the medical expenses for the pet's injury or illness are reduced by the pet insurance benefit under the processing by the reception management computer and the medical examination management computer as described above. As a result, even if the owner's pet becomes injured or ill, the medical expenses for the pet are reduced by the insurance benefit, thereby reducing the owner's financial burden. This promotes the acquisition of pet insurance and ensures the healthy and secure protection and management of pets. As a result, the effects of the invention described in claim 1 can be further improved.

[0048] According to claim 11, the present invention provides the following: In item 7 In the pet insurance management system described, Equipped with an insurance period adjustment device 、 In the pet insurance electronic contract creation means, the electronic contract is created as the concluded electronic contract so that the insurance period of the pet insurance is included as a predetermined insurance period, Protection The insurance period adjustment device is The pet insurance policy is provided in the treatment facility management computer, and is determined by the treatment facility pet insurance determination means to determine whether the pet with the pet ID is covered by pet insurance. The date of reception for the above pet grooming treatment Pet Insurance The above specified guarantee insurance period determination means (490a) for determining whether the insured person is within the insurance period; It is installed in the treatment facility management computer, The above Rimming treatment The above-mentioned date But, above If the insurance period determination means determines that the insurance period specified in the concluded electronic contract is not within the above-mentioned period, , mobile devices (SM) Own Owner The relevant mobile Request for extension of insurance period for mobile terminal Knowledge, Sent via the Internet believe Extension required request notification sender Step (495) and It is installed in the treatment facility management computer. Mainly carried Obi edge Sent from the end The insurance period will be extended based on the specified extension period received. is set as the above-mentioned specified extension period. an extension period setting means (490b, 496) for setting the extension period; It is installed in the treatment facility management computer. The predetermined extension period setting means long term Extend the time Nagayori En with Yori an extension data transmission means (497b) for transmitting the extension data to the insurance management computer via the Internet; The insurance management computer is provided with a means for requesting an extension of the insurance period based on the extension data from the extension data transmission means. Acceptance of the request A long-term request receiving means (371); an insurance management display means (372) provided in the insurance management computer for displaying the concluded electronic contract based on reception by the extension request reception means; The insurance management computer is provided with a means for inputting the predetermined extension period into the concluded electronic contract displayed on the insurance management display means. Strengthening Long-term operation input means (373); Installed in the insurance management computer , Nobu Long-term operation input means before the specified extension period An insurance period extension electronic contract setting means (381) for setting the concluded electronic contract, for which the recording operation has been input, as an insurance period extension electronic contract; The electronic contract for the extension of the insurance period is installed in the insurance management computer, and the electronic contract for the extension of the insurance period is transmitted to the treatment facility management computer. sent via the Internet a means for transmitting an electronic contract for insurance period extension (383); The insurance period extension electronic contract receiving means (490d) is provided in the treatment facility management computer and receives the insurance period extension electronic contract from the insurance period extension electronic contract sending means.

[0049] According to this configuration, in the insurance period adjustment device, the treatment facility management computer controls the insurance period determination means and the extension request means each having the above configuration. request notification sender The insurance management computer is provided with an extension period setting means and an extension data transmission means, and the insurance management computer is provided with an extension request receiving means and an insurance management display means each having the above configuration. , Nobu The insurance system is provided with a long-term operation input means, an insurance period extension electronic contract setting means, and an insurance period extension electronic contract transmission means.

[0050] With this configuration, if the insurance period determination means determines that the date of receipt of the pet grooming treatment is not within the specified insurance period in the concluded electronic contract, on your mobile device against from the means of sending the extension request notice Insurance period extension required Request for Notice Former pet Mainly by Mobile phone Sent from the end The insurance period will be extended based on the specified extension period communicated to the insured. is set by the extension period setting means as the predetermined extension period. It is determined. When the specified extension period set in this manner is transmitted by the extension data transmission means as extension data together with the extension request, the extension request from the extension data transmission means is received by the extension request receiving means, and the specified extension period set by the extension period setting means is input by the extension period operation input means into the concluded electronic contract displayed by the insurance management display means.

[0051] When the signed electronic contract in which the predetermined extension period has been entered is set as an electronic contract for insurance period extension by the electronic contract for insurance period extension setting means, the electronic contract for insurance period extension is The electronic insurance term extension contract is transmitted by the electronic insurance term extension contract transmitting means and received by the electronic insurance term extension contract receiving means.

[0052] Based on the above, even if the insurance period for pet insurance has already expired, when receiving pet grooming treatment, the insurance period can be extended as described above. for a specified extension period. This means that even if a pet that is being groomed becomes injured or ill during temporary pet care or during grooming treatment, the insurance period for pet insurance will be extended. The specified extension Since the period is long, you can receive medical treatment for your pet at a veterinary hospital using insurance money while reducing your financial burden. Section 7 The effects of the invention can be further improved.

[0053] Furthermore, according to claim 12, the pet insurance management program of the present invention comprises: On the computer, P For each of the multiple pets for sale at the pet sales facility (B), Pet I D, A pet ID creation step (230) for creating an individual identification information separate from the body of the pet so as to identify the pet; Owner But, tt The The pet Pet ID will be attached to the Pet ID Toshia pet insurance decision step (250) for deciding whether or not pet insurance is required for the pet with the pet ID when purchasing the pet; The sales Pet insurance for sale facilities Feeding in the setting step The owner was deemed to need pet insurance. Pet insurance companies a pet insurance enrollment procedure for a pet with a pet ID that should be carried out with a pet insurance company, through a pet insurance enrollment procedure on behalf of the pet owner at the pet insurance store; The sales In the pet insurance agency enrollment procedure step, the owner of the pet with a pet ID is By a pet insurance electronic contract creation step (300, 300a, 302, 310, 311, 312, 320) for creating an electronic pet insurance contract to be concluded with a pet insurance company; The relevant page The electronic contract created in the step of creating the electronic insurance contract is transmitted as a concluded electronic contract via the Internet (IN). Sales facility closing date A completed electronic contract sending step (323, 34); The sales facility a sales facility receiving the concluded electronic contract in the concluded electronic contract sending step (270, 271); Execute .

[0054] This makes it possible to provide a pet insurance management program that can achieve the same effects as the invention of claim 1.

[0055] According to claim 13, the present invention provides a pet insurance management program according to claim 12, comprising: The steps to join the sales facility agency are as follows: 、 salesa sales facility linking data setting step (261, 262, 263, 264) in which, when the owner determines in the sales facility pet insurance attachment determination step that pet insurance is necessary, owner information identifying the owner and the pet ID of the pet with the pet ID are linked to each other and set as linked data; 、 The above linked data Along with data on pet insurance requests from owners sent via the Internet and a sales facility linking data transmission step (266, 24) for transmitting the data, The steps to creating an electronic pet insurance contract are: a pet insurance enrollment request receiving step (300, 300a, 310) of receiving an enrollment request based on the pet insurance enrollment request data in the sales facility linking data sending step; an insurance management linking data display step (302, 36) for displaying the linking data in the sales facility linking data transmission step; Electronic contract template table showing the electronic contract template for pet insurance Show Tep (311, 36) and Displaying the contents of the linked data displayed in the insurance management linked data display step in the electronic contract template display step On top of that and an insurance management linked data operation input step (312, 320) for inputting the data into the template of the electronic contract. 、 A computer is caused to execute a sales facility linking data setting step and a sales facility linking data sending step in the sales facility agent enrollment procedure step, and a pet insurance enrollment request receiving step, an insurance management linking data display step, an electronic contract template display step, and an insurance management linking data operation input step in the pet insurance electronic contract creation step, and Completed electronic contract sending step In the group, The template of the electronic contract into which the linked data has been input in the insurance management linked data operation input step is transmitted as the concluded electronic contract via the Internet. and causing a computer to execute a step of transmitting the electronic contract concluded by the sales facility. It is characterized by the above.

[0056] This makes it possible to provide a pet insurance management program that can achieve the same effects as the invention of claim 3.

[0057] In addition, The pet insurance management program for According to claim 14, On the computer, a pet ID creation step of creating a pet ID corresponding to a pet to be groomed at a grooming facility as individual identification information separate from the body of the pet so as to identify the pet; P a treatment facility pet determination step (430) for determining whether the pet is a pet with a pet ID; The pet is determined to be a pet with a pet ID at the treatment facility pet determination step. To determine Accordingly, a treatment facility pet insurance attached determination step (440) for determining whether or not the pet with the pet ID is attached to pet insurance; Pet ID Shipe If it is determined in the treatment facility pet insurance attached determination step that the pet is not already covered by pet insurance, a treatment facility pet insurance attached determination step (480) is performed to determine whether or not pet insurance is required for the pet with the pet ID. In response to the determination that the pet owner needs pet insurance in the pet insurance attachment determination step, a treatment facility proxy enrollment procedure step (481, 482, 483, 484, 486) is performed in which the grooming facility performs the pet insurance enrollment procedure for the pet with the pet ID that the owner should perform with the pet insurance company that handles pet insurance, on behalf of the owner, at the grooming facility. 、 The facility Pet IDs are kept for pets with pet IDs based on the pet insurance proxy enrollment procedure in the surgical facility proxy enrollment procedure step. Mainly by Pe Create an electronic pet insurance contract to be concluded with a pet insurance company Rupe Steps for creating an electronic insurance contract (300, 300a, 302, 310, 311, 312, 320), The electronic contract created in the pet insurance electronic contract creation step is transmitted as a concluded electronic contract via the Internet (IN). Treatment facility closing Completed electronic contract sending step (323, 34) 、 The treatment facility A treatment facility receives the concluded electronic contract in the concluded electronic contract sending step (490, 491). and execute the above.

[0058] This will prevent billing Section 7 It is possible to provide a pet insurance management program that can achieve the same effects as the present invention.

[0059] According to claim 15, the present invention provides: to 14 In the pet insurance management program described, It has an insurance period adjustment step, In the step of creating an electronic pet insurance contract, the electronic contract is created as the concluded electronic contract so that the insurance period of the pet insurance is included as a predetermined insurance period, The insurance period adjustment step is Regarding pets with pet IDs, it is determined in the treatment facility pet insurance entitlement determination step that pets are enrolled in pet insurance. The date of reception for the above grooming treatment for pets with a pet ID is Internet Insurance The above specified guarantee an insurance period determination step (490a) for determining whether the insured person is within the insurance period; Pets The above Rimming treatment The above-mentioned When it is determined in the insurance period determination step that the date is not within the specified insurance period in the concluded electronic contract, , the owner of the mobile device has insurance for the mobile device. The notice of request for extension of the insurance period is sent via the Internet. Request to send Tep (495) and The insurance company will extend the insurance period based on the specified extension period sent from the owner's mobile terminal. Fixed extension period Set as an extension period setting step (490b, 496) for setting the extension period; an extension data transmission step (497b) of transmitting the extension period together with an extension request as extension data via the Internet; 、 The extension an extension request receiving step (371) for receiving a request for insurance period extension based on the extension data in the long data transmitting step; 、 The extension Long-term request received In the attached step an insurance management display step (372) for displaying the concluded electronic contract based on the reception; 、 The insurance The specified extension period is entered into the concluded electronic contract for display in the insurance management display step. force Insurance period extension Chosao A creation input step (373) The insurance Insurance period extension Chosao an insurance period extension electronic contract setting step (381) for setting the concluded electronic contract for which the operation input has been performed in the operation input step as an insurance period extension electronic contract; 、 Over the Internet Electronic insurance contract for extension of insurance period Send Step 383: Send the electronic contract for the extension of the insurance period. 、 The insurance and an insurance period extension electronic contract receiving step (490d) for receiving the insurance period extension electronic contract in the insurance period extension electronic contract sending step. It is The computer is caused to execute the step of creating an electronic pet insurance contract, and also to execute the steps of determining the insurance period, sending an extension request, setting the extension period, sending extension data, receiving an extension request, displaying insurance management, inputting an operation for extending the insurance period, setting an electronic insurance period extension contract, sending an electronic insurance period extension contract, and receiving an electronic insurance period extension contract, of the step of adjusting the insurance period. It is characterized by the above.

[0060] This makes it possible to provide a pet insurance management program that can achieve the same effects as the invention described in claim 11.

[0061] The symbols in parentheses for each of the above means indicate the corresponding relationship with the specific means described in the embodiments to be described later. [Brief explanation of the drawings]

[0062] [Figure 1] 1 is a schematic block circuit diagram showing a first embodiment of the present invention. [Figure 2] FIG. 2 is a block circuit diagram of the smartphone owned by the owner shown in FIG. 1. [Figure 3] FIG. 2 is a block circuit diagram of a shop management device of the pet shop shown in FIG. [Figure 4] 2 is a block circuit diagram of an insurance management device of the pet insurance company shown in FIG. 1. [Figure 5] FIG. 2 is a block circuit diagram of the hotel management device of the Trimming Hotel shown in FIG. [Figure 6] FIG. 2 is a block circuit diagram of a hospital management device of the veterinary hospital shown in FIG. [Figure 7]3 is a part of a flowchart showing a smartphone management program executed by a CPU of the smartphone management computer of FIG. 2. [Figure 8] 10 is a part of a flowchart showing the smartphone management program. [Figure 9] 10 is a part of a flowchart showing the smartphone management program. [Figure 10] 4 is a part of a flowchart showing a shop management program executed by a CPU of the shop management computer of FIG. 3. [Figure 11] 10 is a part of a flowchart showing the shop management program. [Figure 12] 5 is a part of a flowchart showing an insurance management program executed by a CPU of the insurance management computer of FIG. 4. [Figure 13] 1 is a part of a flowchart showing the insurance management program. [Figure 14] 6 is a part of a flowchart showing a hotel management program executed by a CPU of the hotel management computer of FIG. 5. [Figure 15] 1 is a part of a flowchart showing the hotel management program. [Figure 16] 1 is a part of a flowchart showing the hotel management program. [Figure 17] 6 is a flowchart showing a timer interrupt program executed by the CPU of the hotel management computer of FIG. 5. [Figure 18] 7 is a part of a flowchart showing a reception management program executed by a CPU of the reception management computer of FIG. 6. [Figure 19] 10 is a part of a flowchart showing the reception management program. [Figure 20] 7 is a part of a flowchart showing a medical examination management program executed by a CPU of the medical examination management computer of FIG. 6. [Figure 21] 10 is a part of a flowchart showing the examination management program. [Figure 22]10 is a part of a flowchart of a smartphone management program showing a main part of a second embodiment of the present invention. [Figure 23] 10 is a part of a flowchart of a hotel management program showing a main part of a second embodiment of the present invention. [Figure 24] 10 is a part of a flowchart of an insurance management program showing a main part of a second embodiment of the present invention. DETAILED DESCRIPTION OF THE INVENTION

[0063] (First embodiment) A pet insurance management system according to the present invention will be described below as a first embodiment with reference to the drawings. Fig. 1 shows a schematic diagram of one embodiment of a pet insurance management system (hereinafter simply referred to as a management system) according to the present invention.

[0064] As shown in Figure 1, the management system is formed by circuit configurations installed in pet shop PS, pet insurance company PIC, grooming hotel TH, and veterinary clinic VC, which are responsible for the purchase of a pet by an owner PO and the subsequent management of the pet.

[0065] In each of the circuit configurations, the owner PO owns a smartphone SM (hereinafter referred to as smartphone SM), which is a type of mobile phone, and the smartphone SM is equipped with a smartphone management device A. A shop management device B is installed in the pet shop PS, Pet insurance company PIC, that is, a pet insurance company that handles pet insurance, has An insurance management device C is provided in the grooming hotel TH. A hotel management device D is provided in the grooming hotel TH, and a hospital management device E is provided in the veterinary clinic VC.

[0066] In this first embodiment, the smartphone management device A, shop management device B, insurance management device C, hotel management device D, and hospital management device E are connected to each other so that they can communicate with each other via the Internet IN, as shown in Figure 1.

[0067] 2, the smartphone management device A in the smartphone SM includes a smartphone management computer 10 and a smartphone management registration device 10a connected to the smartphone management computer 10. The smartphone management computer 10 includes a CPU 11, and a ROM 12, a RAM 13, a transmission / reception circuit 14, and an operation display panel 15 connected to the CPU 11 via a bus line 10b.

[0068] 7 to 9, the CPU 11 executes the smartphone management program, and during this execution, for example, in response to a touch operation on the operation display panel 15, performs various arithmetic processing based on data received from the Internet IN by the transmission / reception circuit 14, such as output to the smartphone management registration device 10a, transmission to the Internet IN via the transmission / reception circuit 14, and display on the operation display panel 15. The smartphone management program is pre-stored in the ROM 12 so as to be readable. The RAM 13 temporarily stores processing data associated with the processing of the CPU 11.

[0069] The smartphone management registration device 10a is, for example, made of nonvolatile memory, and registers output data from the CPU 11. In the first embodiment, the smartphone management registration device 10a is provided as a separate component from the smartphone management computer 10, but the smartphone management registration device 10a may be provided as an internal component of the smartphone management computer 10. In this case, since the smartphone management registration device 10a is made of nonvolatile memory, the smartphone management registration device 10a may be a nonvolatile memory connected to the CPU 11 via the bus line 10b.

[0070] 3, the shop management device B in the pet shop PS includes a shop management computer 20 and a shop management server 20a connected to the shop management computer 20. The shop management computer 20 includes a CPU 21, and a ROM 22, a RAM 23, a transmitting / receiving circuit 24, a display circuit 25, and an operation circuit 26, all of which are connected to the CPU 21 via a bus line 20b.

[0071] The CPU 21 executes the shop management program in accordance with the flowcharts shown in Figures 10 and 11, and during this execution, for example, in response to the operation of the operation circuit 25 performed by the owner PO when purchasing a pet, various arithmetic operations are performed, such as sending and receiving data to and from the transmission / reception circuit 34 of the insurance management computer 30 and displaying data on the display circuit 26, based on data received from the Internet IN by the transmission / reception circuit 24.

[0072] The ROM 22 stores the above-mentioned shop management program in a readable manner in advance. The RAM 22 temporarily stores arithmetic processing data from the CPU 21. The transmission / reception circuit 24 outputs data received via the Internet IN to the CPU 21, or transmits output data from the CPU 21 via the Internet IN. The operation circuit 25 outputs operation inputs made via a keyboard or mouse to the CPU 21. The display circuit 26 displays display data from the CPU 21.

[0073] The shop management server 20a receives data that needs to be registered regarding the purchase of a pet by the owner PO and the enrollment in pet insurance from the CPU 21 and registers the data.

[0074] At the pet insurance company PIC, the insurance management device C, as shown in Fig. 4, comprises an insurance management computer 30 and an insurance management server 30a connected to the insurance management computer 30. As shown in Fig. 4, the insurance management computer 30 comprises a CPU 31, and a ROM 32, RAM 33, a transmission / reception circuit 34, an operation circuit 35, a display circuit 36, and an electronic contract template memory 37, all of which are connected to the CPU 31 via a bus line 30b.

[0075] In the insurance management computer 30, the CPU 31 executes the insurance management program in accordance with the flowcharts shown in Figures 12 and 13, and during this execution, performs various calculation processes related to electronic pet insurance contracts or insurance payments to be made for injuries, illnesses, and other injuries of pets, based on data transmitted and received via the Internet IN with, for example, the transceiver circuit 24 of the shop management computer 20, the transceiver circuit 44 (described later) of the hotel management computer 40, or the transceiver circuit 54 (described later) of the reception management computer 50 in the hospital management device E.

[0076] The ROM 32 stores an insurance management program in a readable manner in advance. The RAM 33 temporarily stores arithmetic processing data from the CPU 31. The transmission / reception circuit 34 outputs data received via the Internet IN to the CPU 32, or transmits output data from the CPU 32 via the Internet IN. The operation circuit 35 outputs input data input by operating the keyboard or mouse to the CPU 31. The display circuit 36 ​​displays display data from the CPU 31.

[0077] The electronic contract template memory 37 stores templates for electronic contracts related to pet insurance. In the first embodiment, the above-mentioned electronic contract template includes the pet insurance terms and conditions, and input fields for information identifying the insured person and the pet. The above-mentioned terms and conditions refer to, for example, the insured person's obligation to pay monthly insurance premiums, and provisions regarding insurance payments related to injuries, illnesses, outpatient visits, hospitalizations, etc. of pets.

[0078] The insurance management server 30a receives data output from the CPU 31 and registers data required for registration regarding the proxy pet insurance enrollment procedure at the pet shop PS at the request of the owner PO, as well as linking data regarding the owner PO and the pet purchased by that owner PO.

[0079] 5, the hotel management device D at the trimming hotel TH includes a hotel management computer 40 and a hotel management server 40a connected to the hotel management computer 40. The hotel management computer 40 includes a CPU 41, and a ROM 42, a RAM 43, a transmitting / receiving circuit 44, an operating circuit 45, and a display circuit 46, all of which are connected to the CPU 41 via a bus line 40b.

[0080] The CPU 41 executes the hotel management program in accordance with the flowcharts shown in Figures 14 to 16, and also executes the timer interrupt program in accordance with the flowchart shown in Figure 17. During these executions, for example, based on operation input from the operation circuit 45, it performs various arithmetic processing required for the procedures for applying for pet insurance for the owner PO's pet, grooming the pet while the pet is temporarily in care, and transmission processing of data based on the pet's injury or illness that occurs during the grooming treatment or at a time other than during the grooming treatment via the transmission / reception circuit 44 and the Internet IN, and display on the display circuit 46.

[0081] The ROM 42 stores the above-mentioned hotel management program and timer interrupt program in a readable manner in advance. The RAM 43 temporarily stores the CPU 41's calculation processing contents related to grooming treatments for the owner PO's purchased pet during temporary boarding and any injuries or illnesses that may occur during the temporary boarding. The transmission / reception circuit 44 receives transmission data from the Internet IN and outputs it to the CPU 41, or transmits output from the CPU 41 via the Internet IN. The display circuit 46 displays various information related to grooming treatments, injuries or illnesses that may occur during temporary boarding of the pet, and pet insurance coverage, based on display output from the CPU 41 via the bus line 40b. The operation circuit 45 outputs input data entered through keyboard and mouse operations to the CPU 41. The display circuit 46 displays display output from the CPU 41.

[0082] The hotel management server 40a registers data regarding requests for pet grooming treatments from owners PO, procedures for purchasing pet insurance based on requests from owners PO, injuries or illnesses that occur to pets while they are temporarily kept at the grooming hotel TH, and procedures for claiming insurance for such injuries or illnesses.

[0083] 6, the hospital management device E in the veterinary hospital VC includes a reception management computer 50, a consultation management computer 60 communicably connected to the reception management computer 50 via an in-hospital network LN, which is a local network, and a hospital management server 70. Here, the reception management computer 50, the consultation management computer 60, and the in-hospital network LN constitute an electronic medical record system.

[0084] In the electronic medical record system, the reception management computer 50 comprises a CPU 51, a ROM 52, a RAM 53, a transmitting / receiving circuit 54, an operation circuit 55, an electronic medical record template memory 56, and a display circuit 57, all of which are connected to the CPU 51 via a bus line 50a.

[0085] The CPU 51 executes the reception management program according to the flowcharts shown in Figures 18 and 19. During this execution, for example, in response to operation inputs from the operation circuit 55 when the owner PO takes their pet to the doctor, the CPU 51 performs various arithmetic operations required for transmitting data to the insurance management computer 60 of the pet insurance company PIC and displaying data on the display circuit 57, based on the output from the electronic medical record template memory 56 and data received via the Internet IN from the transmission / reception circuit 54. The ROM 52 pre-readably stores the reception management program. The RAM 42 temporarily stores the arithmetic operations performed by the CPU 51 when the owner PO takes their pet to the doctor.

[0086] As shown in FIG. 6, the medical examination management computer 60 includes a CPU 61, a ROM 62, a RAM 63, a transmitting / receiving circuit 64, an operating circuit 65, and a display circuit 66, all of which are connected to the CPU 61 via a bus line 60a.

[0087] The CPU 60 executes the examination management program in accordance with the flowcharts shown in Figures 20 and 21, and during this execution, for example, based on an operation input from the operation circuit 65, the CPU 60 performs various arithmetic processing required for the operation input of the veterinarian's examination results for the pet by the operation circuit 65, transmission of the results from the transmission / reception circuit 64 to the in-hospital network LN, and display on the display circuit 66, based on the electronic medical record accompanying the owner PO's request for a consultation for the pet, which is transmitted from the transmission / reception circuit 54 of the reception management computer 50 via the in-hospital network LN.

[0088] The ROM 62 readably stores the above-mentioned examination management program. The RAM 62 also temporarily stores the contents of calculations performed by the CPU 61 based on inputs from the operation circuit 65 during pet examinations by veterinarians. The operation circuit 65 outputs input data from keyboard and mouse operations to the CPU 61.

[0089] Based on the output from the reception management computer 60, the hospital management server 70 registers, for example, an electronic medical record that includes information such as the owner PO's request for medical treatment for their pet as a reception electronic medical record, and registers an electronic medical record that includes the details of the examination from the examination management computer 60 as a completed examination electronic medical record.

[0090] In the first embodiment configured as described above, the purchase of a pet by the owner PO and the subsequent management of the purchased pet will be described. Here, the management refers to, for example, a series of activities that the owner PO takes responsibility for so that the pet can live a healthy, safe, and comfortable life. The explanation will be divided into a mode in which the owner PO purchases a pet and enrolls in pet insurance, and a pet management mode (a mode in which the owner PO manages the pet himself / herself, a mode in which the owner PO performs grooming treatments and processes pet insurance as an agent, and a mode in which the owner PO examines the pet). 1. Pet purchase and pet insurance by owner PO If the smartphone management computer 10 of the smartphone SM of the owner PO is in an operating state, the smartphone management computer 10 executes the smartphone management program by the CPU 11 in accordance with the flowcharts shown in FIGS.

[0091] Also, assuming that the shop management computer 20 of the pet shop PS is in operation, the shop management computer 20 executes a shop management program using the CPU 21 in accordance with the flowcharts shown in Figures 10 and 11. Also, assuming that the insurance management computer 30 of the pet insurance company PIC is in operation, the insurance management computer 30 executes an insurance management program using the CPU 31 in accordance with the flowcharts shown in Figures 12 and 13.

[0092] Furthermore, assuming that the hotel management computer 40 of Trimming Hotel TH is in operation, the hotel management computer 40 executes the hotel management program according to the flowcharts shown in Figures 14 to 16 using the CPU 41, and also executes the timer interrupt program according to the flowchart shown in Figure 17.

[0093] Furthermore, assuming that the reception management computer 50 and the examination management computer 60 of the veterinary hospital VC are in operation, the reception management computer 50 executes the reception management program using the CPU 51 in accordance with the flowcharts shown in Figures 18 and 19, and the examination management computer 60 executes the examination management program using the CPU 61 in accordance with the flowcharts shown in Figures 20 and 21.

[0094] 7. Specifically, the owner PO inputs a reservation for entering the pet shop PS by operating the operation display panel 15 of the smartphone management computer 10 of the smartphone SM, and the CPU 11 performs the entry reservation input process in step 100. Accordingly, in the entry reservation data transmission process in step 101, the CPU 11 transmits the entry reservation data of the owner PO to the pet shop PS to the shop management device B via the transmission / reception circuit 14 of the smartphone management computer 10 and the Internet IN.

[0095] Then, in the shop management device B, under execution of the shop management program by the CPU 21 of the shop management computer 20, a "YES" determination is made based on the store entry reservation data from the transmitter / receiver circuit 14 in step 200 (see FIG. 10) to determine whether or not a store entry reservation has been made. Accordingly, a store entry reservation date and time setting process is performed in step 201. Specifically, a staff member of the pet shop PS (hereinafter also referred to as shop staff) inputs the store entry reservation date and time as a predetermined store entry reservation date and time "XX year, △△ day, XX hour" using the operation circuit 25 of the shop management computer 20, whereby the store entry reservation date and time is set as the predetermined store entry reservation date and time in step 201. Thereafter, in step 202, the CPU 21 transmits the predetermined store entry reservation date and time as store entry reservation date and time data to the smartphone management device A via the transmitter / receiver circuit 24 (see FIG. 3) and the Internet IN.

[0096] Thereafter, in the smartphone SM, the store reservation date and time data, which is data transmitted from the Internet IN, is received by the transmission / reception circuit 14 of the smartphone management computer 10. Accordingly, in a determination step 110 (see FIG. 7 ) as to whether the store reservation date and time data has been received, the CPU 11 of the smartphone management computer 10 determines "YES" based on the store reservation date and time data from the transmission / reception circuit 14. Next, in a store reservation date and time confirmation reservation notification transmission process 111, when the owner PO performs a touch operation input on the operation display panel 15 of the smartphone management computer 10 to the effect that he or she has confirmed the store reservation date and time data, in step 111, the CPU 11 transmits a notification that the store reservation date and time data has been confirmed as store reservation date and time reservation confirmation data to the shop management device B via the transmission / reception circuit 14 and the Internet IN.

[0097] Then, in the shop management device B, the transmitter / receiver circuit 24 of the shop management computer 20 receives the reservation date and time confirmation data from the Internet IN. Accordingly, in the process of determining whether a reservation date and time confirmation notice has been received in step 210 (see FIG. 10), the CPU 21 of the shop management computer 20 determines "YES" based on the reservation date and time confirmation data from the transmitter / receiver circuit 24. This means that the pet shop PS has confirmed that the owner PO has agreed to the reservation date and time for entry at the pet shop PS.

[0098] Thereafter, it is determined whether or not the customer has entered the store in step 220 of Fig. 10. If the predetermined reservation date and time for entering the store, "XX year, XX day, XX hour," has not yet arrived at this stage, the shop staff member has not operated the operation circuit 25 of the shop management computer 20 to indicate entry, and therefore the determination in step 220 is "NO."

[0099] In this state of determination, when the owner PO enters the pet shop PS at the predetermined reservation date and time of entry, "XX year, XX day, XX hour," the shop staff member inputs "enter" using the operation circuit 25. In response to this, a "YES" determination is made in step 220. Next, when the shop staff member inputs that the owner PO has been accepted by operating the operation circuit 25, the acceptance process in step 221 processes that the owner PO has been accepted. This means that the owner PO's entry into the pet shop PS has been accepted.

[0100] Following this reception process, in step 230, it is determined whether or not a pet with a pet ID is being purchased. Here, a pet with a pet ID refers to a pet that has a pet ID. If the owner PO wishes to purchase a pet with a pet ID, the shop staff member uses operation circuit 25 to input that the owner PO wishes to purchase a pet with a pet ID. Then, based on this input, the determination in step 230 is "YES." Here, if a pet ID has not been created, a pet ID is created as described below when making the determination in step 230.

[0101] In the first embodiment, a pet ID refers to individual identification information for distinguishing a corresponding pet from other pets. If the pet is a dog, the pet ID may be, for example, the dog's hair, nose, paws, toes, or claw prints, or its saliva, snot, or DNA. Taking a dog's nose print as an example, a photograph of the dog's nose is taken with a camera, and the photographed nose is created as a pet ID representing the nose print. The pet ID created in this way is sent as data from the camera to the CPU 21 (see FIG. 3), which then outputs the pet ID to the shop management server 20a. The pet ID representing the nose print is then registered in the shop management server 20a.

[0102] Next, in step 240, it is determined whether or not the desired type of pet is available. Prior to this determination, if the owner PO wishes to purchase a two-year-old dog of the same type as a dog named "Kooikerhondje" owned by one of the major league baseball players, and the shop staff inputs through the operation circuit 25 that the pet owner PO wishes to purchase is a two-year-old dog named "Kooikerhondje," then if the dog is available at the pet shop PS, the determination in step 240 will be "YES."

[0103] Furthermore, in step 250, it is determined whether or not pet insurance is required. Here, if the shop staff member listens to the owner PO's wishes and inputs through the operation circuit 25 that pet insurance is required, the CPU 21 determines "YES" in step 250 based on the input.

[0104] Based on this determination, in the next step 251, the owner's pet purchase setting process, it is set that the owner PO has decided to purchase a two-year-old dog named "Kooikerhondje," which has a pet ID and comes with pet insurance.

[0105] After the process of step 251, the pet insurance enrollment agent procedure is started in the next step 260. Here, the pet shop PS Pet insurance from pet insurance company PIC, that is, pet insurance handled by pet insurance company PIC In other words, although pet insurance requires a monthly premium, pet owners can enroll in pet insurance free of charge by having the pet shop PS handle the enrollment procedures for the insurance.

[0106] In response to the processing of step 260, CPU 21 transmits a message to smartphone management device A via transmission / reception circuit 24 and the Internet IN indicating that pet shop PS has started the pet insurance enrollment agency procedure. Accordingly, in smartphone management device A, transmission / reception circuit 14 of smartphone management computer 10 receives data from the Internet IN indicating that pet shop PS has started the pet insurance enrollment agency procedure. Accordingly, CPU 11 of smartphone management computer 10 receives data indicating the start of pet insurance enrollment agency procedure from transmission / reception circuit 14, and determines "YES" in the process of determining whether or not the pet insurance enrollment agency procedure is being carried out by the pet shop in step 111a (see FIG. 7).

[0107] In conjunction with the above-mentioned pet insurance enrollment agency procedure initiation process, in the customer number setting process in step 261, the shop staff member uses the operation circuit 25 to input the customer number CNI required to identify the owner PO. Accordingly, the customer number required to identify the owner PO is set as CN1. Next, in the pet ID setting process in step 262, the pet ID of the pet to be purchased by the owner PO (the above-mentioned 2-year-old dog "Kooikerhondje") is set using the characteristics of the purchased pet, for example, its muzzle print. The pet ID related to this setting is the pet ID that has been registered in the above-mentioned shop management server 20a. In the first embodiment, the pet ID representing the muzzle print will hereinafter also be referred to as a muzzle print pet ID.

[0108] After the setting process, in the owner information input process in step 263, the shop staff asks the purchaser, the owner PO, for information (owner information) required to identify the owner PO, and inputs the owner information using the operation circuit 25. In this first embodiment, the owner information is also customer information, but also refers to the owner PO's address, name, telephone number, email address, etc.

[0109] Thereafter, in the link setting process in step 264, the customer number CN1 in step 261, the nose print pet ID in step 262, and the customer information in step 263 are linked to one another and set as link data.

[0110] Following this setting process, in the next step 265, the CPU 21 of the shop management computer 20 outputs the linked data from step 264 to the shop management server 20a in a process of outputting the linked data to the shop management server. Accordingly, the linked data is registered in the shop management server 20a.

[0111] Furthermore, in step 266, the pet insurance enrollment request data and the linked data are transmitted to the insurance management device and the smartphone management device. In this transmission process, the pet insurance enrollment request data and the linked data are transmitted by the CPU 21 (see FIG. 3) to the insurance management device C and the smartphone management device A via the transmission / reception circuit 24 and the Internet IN.

[0112] Thus, when the pet insurance enrollment request data and the linked data are transmitted to the smartphone management device A via the Internet IN as described above, the pet insurance enrollment request data and the linked data are received by the transmission / reception circuit 14 in the smartphone management computer 10 of the smartphone management device A. Accordingly, based on the pet insurance enrollment request data and the linked data from the transmission / reception circuit 14, the CPU 11 (see FIG. 2) determines "YES" in the process of determining whether the pet insurance enrollment request data and the linked data have been received in step 110a (see FIG. 7).

[0113] Here, receiving the pet insurance enrollment request data means that the pet insurance enrollment request data has been sent to the insurance management device C. In response to this determination, in the next step 112, a process of setting the pet insurance enrollment request data and the linked data is performed to set the pet insurance enrollment request data and the linked data. Thereafter, in a process of outputting the linked data to the smartphone management registration device in step 113, the CPU 11 outputs the linked data to the smartphone management registration device 10a and registers it in the smartphone management registration device 10a. This allows the owner PO to view the linked data related to the pet to be purchased on the operation display panel 15 of the smartphone SM. Note that the above-mentioned set process refers to a process in which the pet insurance enrollment request data and the linked data are temporarily stored in RAM 13.

[0114] Meanwhile, as described above, when the pet insurance enrollment request data and the linked data are transmitted from shop management device B of pet shop PS to insurance management device C of pet insurance company PIC, the pet insurance enrollment request data and the linked data are received by transmission / reception circuit 34 of insurance management computer 30. Next, insurance management computer 30 of insurance management device C, under execution of the insurance management program in accordance with the flowcharts of Figures 12 and 13, makes successive "YES" determinations in step 300 as to whether or not a pet insurance enrollment request has been made and in step 300a as to whether or not linked data has been received, based on the pet insurance enrollment request data and the linked data from transmission / reception circuit 34.

[0115] In response to this determination, the pet insurance enrollment request data and linked data are set from the transceiver circuit 34 in the pet insurance enrollment request data and linked data set processing in step 301. Next, in the pet insurance enrollment request data and linked data display processing in step 302, the display circuit 36 ​​displays the pet insurance enrollment request data and linked data based on the output of the pet insurance enrollment request data and linked data from the CPU 31.

[0116] Thereafter, in step 310, it is determined whether or not the application for pet insurance has been accepted. Here, a staff member of the pet insurance management company PIC (hereinafter also referred to as insurance management staff) confirms, based on the pet insurance application request data displayed on the display circuit 36, that this is a request for pet insurance from the owner PO, and also reviews the content of the linked data displayed on the display circuit 36. If the pet insurance contract application can be accepted, a "YES" determination is made in step 310. Accordingly, in the next step 311, in which the electronic contract template is displayed, the electronic contract template is read out from the electronic contract template memory 37 by the CPU 31 and output to the display circuit 36. As a result, the electronic contract template is displayed on the display circuit 36.

[0117] Next, in the next step 312, in the process of inputting the contents of the linked data into the electronic contract template, based on the contents of the electronic contract template displayed on the display circuit 36 ​​as described above, the insurance management staff uses the operation circuit 35 to input various information required to conclude a pet insurance contract with the owner PO into the electronic pet insurance contract template displayed on the display circuit 36.

[0118] Specifically, the insurance management staff operates the operation circuit 35 to input the customer number CN1 representing the owner PO, the nose print pet ID of the purchased pet, and the owner information as the owner PO into the appropriate places in the electronic pet insurance contract template displayed by the display circuit 36. In addition, the insurance management staff operates the operation circuit 35 to input into the appropriate places in the electronic pet insurance contract template displayed by the display circuit 36 ​​that the pet insurance period desired by the owner PO is a predetermined insurance period (e.g., three months), assuming the obligation to pay monthly insurance premiums.

[0119] This means that the electronic pet insurance contract for the pet with a nose print pet ID that is the subject of purchase by the owner PO, with the pet insurance company PIC as the insurer and the owner PO as the insured, was created on the premise that the pet shop PO will handle the pet insurance enrollment procedure free of charge and that the owner PO will be obligated to pay the monthly insurance premium to the insurer.

[0120] As a result, the owner PO has concluded an electronic pet insurance contract for his pet (a two-year-old dog named Kooikerhondje) that has a nose print pet ID, under the free pet insurance enrollment agency procedure provided by the pet shop PO.

[0121] Thus, in step 320, it is determined whether or not the creation of the electronic pet insurance contract has been completed. Because the creation of the electronic pet insurance contract has been completed based on the input processing in step 312, the determination is made as "YES" in step 320. Accordingly, in the setting processing of the concluded electronic contract in step 321, because the electronic pet insurance contract between the owner PO and the pet insurance company PIC has been created based on the input processing in step 312 for the pet that is the subject of purchase by the owner PO, i.e., the pet with the nose print pet ID (the 2-year-old dog "Kooikerhondje"), the created electronic contract is set as the concluded electronic contract.

[0122] Thereafter, the concluded electronic contract is output to the insurance management server 30a in step 322. Accordingly, the concluded electronic contract is output as data to the insurance management server 30a by the CPU 31 of the pet insurance management computer 30 and registered in the insurance management server 30a.

[0123] Furthermore, in the next step 323, the concluded electronic contract is transmitted to either the shop management device or the hotel management device. Here, either the shop management device or the hotel management device refers to shop management device B. Therefore, the above-mentioned concluded electronic contract is transmitted as data by CPU 31 to shop management device B via the transmission / reception circuit 34 and the Internet IN. After such transmission, in the next step 330 (see FIG. 13), it is determined whether or not an electronic invoice has been received. At this stage, the electronic invoice has not been received by the pet insurance company PIC, so the determination in step 330 is "NO."

[0124] As described above, when the concluded electronic pet insurance contract is transmitted as data by the transmission / reception circuit 34 to the shop management device B, the concluded electronic contract is received by the transmission / reception circuit 24 of the shop management computer 20 of the shop management device B. Then, the CPU 21 determines "YES" in the process of determining whether or not the creation of the electronic pet insurance contract has been completed in step 270 of the shop management program, based on the concluded electronic contract from the transmission / reception circuit 24. Next, in the process of setting the concluded electronic contract in step 271, the process of setting the concluded electronic pet insurance contract between the owner PO and the pet insurance company PIC is performed.

[0125] Thereafter, in the pet insurance enrollment proxy procedure completion process in step 272, a setting is made to indicate that the proxy procedure by the pet shop PS for enrolling the owner PO in pet insurance has been completed. Thereafter, in the process of outputting the concluded electronic contract to the shop management server in step 273, the concluded electronic contract is output as data by the CPU 21 to the shop management server 20a and registered in the shop management server 20a.

[0126] Furthermore, in the process of transmitting the concluded electronic contract to the smartphone management device in step 274, the concluded electronic contract for the pet insurance is transmitted as data by CPU 21 via transmission circuit 24 and the Internet IN to smartphone management device A. Thereafter, in step 280, it is determined whether the delivery of the pet to the owner has been completed. At this stage, the delivery of the pet has not been completed, so the determination in step 280 is "NO."

[0127] Thus, as described above, when the concluded electronic contract for pet insurance is transmitted to the smartphone management device A, the concluded electronic contract is received by the transmission / reception circuit 14 in the smartphone management computer 10 of the smartphone management device A. Accordingly, the CPU 11 (see FIG. 2) judges "YES" in the process of determining whether or not the concluded electronic contract has been received in step 121 (see FIG. 7) based on the concluded electronic contract from the transmission / reception circuit 14. Next, in the process of setting the concluded electronic contract in step 122, the concluded electronic contract is set.

[0128] At this stage, if the transfer of the two-year-old dog "Kooikerhondje" from pet shop PS to owner PO is complete, the shop staff operates operation circuit 25 to input that the transfer is complete, and the determination in step 280 of Figure 11 becomes "YES."

[0129] Furthermore, when the owner PO receives the two-year-old dog "Kooikerhondje" from the pet shop PO, if the owner PO inputs a message indicating that the reception is complete on the operation display panel 15 of the smartphone management computer 10, the result will be "YES" in the process of determining whether the pet reception is complete in step 130. In response to this determination, the date and time of the reception completion of the two-year-old dog "Kooikerhondje" is set in the process of setting the date and time of the pet reception completion in step 131.

[0130] As a result of the above, the handover of the two-year-old dog "Kooikerhondje" following Owner PO's purchase and the free enrollment procedures by Pet Shop PS for Owner PO's pet insurance are completed.

[0131] As explained above, in the mode in which the owner PO purchases a pet and takes out pet insurance, when the owner PO purchases the two-year-old dog "Kooikerhondje" from the pet shop PS, even though the two-year-old dog is a pet with a pet ID, the two-year-old dog does not have pet insurance attached, so the pet shop PS checks whether the owner PO needs to attach pet insurance to the two-year-old dog.

[0132] Here, the decision of whether or not to purchase pet insurance for the two-year-old dog is up to the owner PO. Therefore, if the owner PO requests pet insurance for the two-year-old dog, the pet shop PS will act on behalf of the owner PO to carry out the procedures required for the owner PO to enroll in pet insurance with pet insurance company PIC for the two-year-old dog.

[0133] In other words, with the pet insurance management system of the present invention, the service of selling a two-year-old dog with a pet ID from pet shop PS to owner PO is linked with the service of pet shop PS handling the pet insurance enrollment procedure required for owner PO to enroll in pet insurance for the two-year-old dog. This means that the pet insurance management system of the present invention can also be said to be a service-linked insurance management system.

[0134] Furthermore, as described above, when an owner PO purchases pet insurance for a two-year-old dog, the necessary procedures with pet insurance company PIC are carried out by the pet shop PS on behalf of the owner PO. This allows the owner PO to purchase a two-year-old dog with pet insurance without having to go through the pet insurance enrollment process with pet insurance company PIC themselves, reducing the procedural burden and providing convenience. This will encourage pet insurance enrollment for the pet being purchased, further ensuring better protection and management of the pet. Furthermore, because the aforementioned proxy procedures by the pet shop PS are carried out free of charge, it reduces expenses for the owner PO and further encourages pet insurance enrollment.

[0135] If the above-mentioned pet shop PS has an agency contract for pet insurance with the pet insurance company PIC, the pet shop PS can handle the pet insurance enrollment procedure on behalf of the pet shop PS for a fee. Even if this is a fee-based process, it reduces the burden of the procedural work for the pet owner PO, as it eliminates the need for direct procedures with the pet insurance company PIC to enroll in pet insurance.

[0136] In addition, the pet ID for the two-year-old dog was created using the dog's nose print. This eliminates the inconvenience of injuring the pet when implanting a microchip inside the pet's body, as was the case with conventional methods, and contributes to the good management and protection of pets.

[0137] Furthermore, when the owner PO purchases a two-year-old dog, he or she reserves a date and time to visit the pet shop PS, and then enters the pet shop PS at the reserved date and time. Therefore, the owner PO can purchase the two-year-old dog smoothly without having to wait in line, which saves time. 2.Pet Management Mode (1) Pet management mode by the owner PO himself As mentioned above, the owner PO who received the two-year-old dog "Kooikerhondje" (hereinafter referred to as the pet dog) upon purchase will be responsible for managing the dog himself.

[0138] After the processing in step 131 is performed as described above, a determination is made in step 140 of Figure 8 as to whether or not the pet has become ill. Here, the illness or injury refers to, for example, an illness that occurs in the pet dog, or an injury or fracture that occurs as a result of the pet dog's own injury or an accident such as a traffic accident. If the pet dog has not become ill or injured at this stage, the determination in step 140 will be "NO."

[0139] In this state, if the pet dog becomes ill or injured, the determination in step 140 will be "YES."

[0140] Following the determination of "YES" in step 140, in the next step 141, the pet's appointment reservation process, the pet owner PO inputs an appointment to the veterinary clinic using the operation display panel 15 of the smartphone management computer 10. In response to this, the CPU 11 transmits the appointment reservation data to the hospital management device E of the veterinary clinic VC via the transmission / reception circuit 14 and the Internet IN. The following explanation will be in accordance with the appointment mode described below.

[0141] As explained above, in the pet management mode by the owner PO himself, the owner PO will manage his / her pet dog himself / herself after purchasing the pet dog. Under this self-management, if the pet dog becomes injured or ill, the owner PO will immediately request an appointment with a veterinary clinic, which will lead to good protection and management of the pet dog. (2) Pet grooming services and pet insurance application procedures at the grooming hotel TH At the grooming hotel TH, when the hotel management program proceeds to step 400 (see FIG. 14), it is determined whether or not a grooming treatment has been reserved in step 400. If there is no grooming treatment reservation at this stage, the determination of "NO" in step 400 is repeated.

[0142] Meanwhile, in the smartphone SM, it is determined whether or not it is time for a trimming treatment in step 160 (see FIG. 8). If it is not time for a trimming treatment at this stage, the determination in step 160 is "NO."

[0143] Thereafter, when the time for the grooming arrives, the owner PO inputs, through the operation display panel 15 of the smartphone management computer 10, that the time for the grooming has arrived. The CPU 11 then determines "YES" in step 160 based on the input from the operation display panel 15 that the time for the grooming has arrived. Next, in the grooming appointment reservation process in step 161, the owner PO inputs, through the operation display panel 15, that he or she wishes to reserve a grooming appointment for his or her dog.

[0144] In response to this, the CPU 11 transmits the reservation for grooming of the pet dog as data to the hotel management device D of the grooming hotel TH via the transmission / reception circuit 14 and the Internet IN, based on the operation input of the operation display panel 15.

[0145] In response to this, the hotel management computer 40 (see FIG. 5) in the hotel management device D receives the reservation for the grooming treatment for the pet dog as data via the transmission / reception circuit 44 thereof.

[0146] Accordingly, in step 400 of Fig. 14, the CPU 41 of the hotel management computer 40 determines "YES" based on the reservation for grooming the pet dog from the transmission / reception circuit 44. Next, a staff member of the grooming hotel TH (hereinafter also referred to as the hotel reception staff) manually inputs the predetermined treatment reservation date and time "XX year, XX month, △△ day" as the reservation date and time for grooming the pet dog. Then, in the treatment reservation date and time setting process in step 401, the reservation date and time for grooming is set to the predetermined treatment reservation date and time. Thereafter, in the treatment reservation date and time data transmission process in step 402, the predetermined treatment reservation date and time is transmitted by the CPU 41 to the smartphone management device A via the transmission / reception circuit 44 and the Internet IN as the pet dog grooming reservation date and time data.

[0147] 8, the determination of whether or not grooming appointment date and time data has been received is made as "YES" based on the appointment date and time data from the Internet IN. Accordingly, in the next step 171, grooming appointment date and time confirmation notification processing, the owner PO inputs via the operation display panel 15 of the smart management computer 10 that he or she has confirmed the grooming appointment date and time, and this is sent as a grooming appointment date and time confirmation notification to the hotel management device D via the transmission / reception circuit 14 and the Internet IN.

[0148] In contrast, in the hotel management device D, when the transmission / reception circuit 44 of the hotel management computer 40 receives the treatment reservation date and time confirmation notice from the Internet IN, the CPU 41 determines "YES" in the process of determining whether or not a treatment reservation date and time confirmation notice has been received in step 410 of Fig. 14 based on the treatment reservation date and time confirmation notice from the transmission / reception circuit 44. Next, in the process of determining whether or not a grooming reservation has been accepted in step 420, the CPU 41 determines "YES" based on the treatment reservation date and time confirmation notice. After this determination, in the grooming reservation acceptance process in step 421, a reservation for a grooming treatment by the owner PO for his / her dog is accepted.

[0149] Thereafter, a determination process is performed in step 430 (see FIG. 14) as to whether or not the pet has a pet ID. In this determination process, when the hotel staff hears from the owner PO that the pet dog is a pet with a pet ID, the hotel reception staff inputs information that the pet has a pet ID using the operation circuit 45 in the hotel management computer 40. Then, based on this input, the determination in step 430 becomes "YES."

[0150] Next, in the next step 440, it is determined whether or not the pet is covered by pet insurance. In making this determination, the hotel staff inquires from the owner PO that the pet dog is covered by pet insurance, and then inputs information that the pet is covered by pet insurance using the operation circuit 45 in the hotel management computer 40. Based on this input, the determination in step 440 becomes "YES."

[0151] Based on the above, the hotel staff were able to confirm that owner PO's dog, a two-year-old Kooikerhondje, had a nose print pet ID and pet insurance, and therefore met the requirements to be eligible for grooming treatment at grooming hotel TH.

[0152] Based on this confirmation, the temporary care start process is performed in step 441. Specifically, at the grooming hotel TH, the hotel reception staff receives the pet dog from the owner PO for grooming treatment and starts temporary care of the pet dog. As a result, the pet dog is housed and protected in a designated space within the grooming hotel TH.

[0153] Thereafter, in step 450, it is determined whether or not a grooming session has begun. In making this determination, the hotel reception staff confirms that the grooming staff at grooming hotel TH (hereinafter also referred to as hotel staff) will begin grooming the pet dog, and then the hotel reception staff inputs information to the hotel management computer 40 via its operation circuit 45 that the pet dog will begin grooming. Then, based on this input, the determination in step 450 becomes "YES."

[0154] Thereafter, in step 460, it is determined whether or not the dog is being groomed. In making this determination, if the hotel reception staff inputs through operation circuit 45 that the hotel grooming staff is currently grooming the dog, the determination in step 460 will be "YES" based on the input.

[0155] After such a determination, in the next step 470, it is determined whether the grooming treatment has ended. In making this determination, if the hotel reception staff confirms that the hotel treatment staff has finished grooming the pet dog and inputs this information using the operation circuit 45, a "YES" determination is made in step 470 based on this input. Accordingly, in the temporary care termination process in step 471, the pet dog's temporary care is terminated. Thereafter, the grooming treatment fee is settled in step 472. Here, the hotel reception staff settles the grooming treatment fee for the pet dog using the owner's PO, and inputs information that the grooming treatment fee has been settled using the operation circuit 45.

[0156] On the other hand, in the above-mentioned step 440 (see FIG. 14), if the pet to be trimmed is a pet with a pet ID that is owned by the owner PO but does not have pet insurance (hereinafter also referred to as a non-pet insurance pet), the result is "NO." Then, based on this determination, in the next step 480 (see FIG. 16), it is determined whether or not pet insurance is required.

[0157] If the owner PO wishes to purchase pet insurance for a pet that does not currently have pet insurance, the hotel reception staff operates the operation circuit 45 to input that pet insurance is required. Based on this, the determination in step 480 is "YES." Based on this determination, the pet insurance enrollment agency procedure initiation process is performed in the next step 480a. In this pet insurance enrollment agency procedure initiation process, the hotel reception staff performs the agency procedures required for enrolling in pet insurance in the next step 481 and subsequent steps. The pet insurance enrollment agency procedure initiation process is transmitted as data by the CPU 41 (see FIG. 5) to the smartphone management device A via the transmission / reception circuit 44 and the Internet IN.

[0158] Accordingly, on the smartphone SM, data representing the pet insurance enrollment agency procedure start process is received by the transmission / reception circuit 14 of the smartphone management computer 10. Accordingly, the CPU 11 determines "YES" in step 180 based on the data received by the transmission / reception circuit 14. Then, in the next step 180a, it is determined whether or not a concluded electronic contract has been received. Because a concluded electronic contract has not been received at this stage, the determination in step 180a is "NO."

[0159] Furthermore, at grooming hotel TH, after the pet insurance enrollment agency procedure initiation process in step 480a as described above, a new customer number for owner PO is set as CN2 in relation to the non-insured pet in a customer number setting process in step 481. Specifically, the hotel reception staff operates operation circuit 45 to input the new customer number CN2, thereby setting the customer number.

[0160] Next, in the pet ID setting process in step 482, the hotel reception staff asks the owner PO for the pet ID of the non-insured pet, and inputs the pet ID using operation circuit 45, thereby performing setting process through the input operation. Note that the non-insured pet is, for example, a Chihuahua, and the pet ID is a nose print pet ID (hereinafter also referred to as a Chihuahua nose print pet ID) created in the same way as the beloved dog's nose print pet ID. Note that the Chihuahua nose print pet ID is registered in the smartphone management registration device 10a in the same way as the beloved dog's nose print pet ID.

[0161] Thereafter, in the owner information input process in step 483, information similar to the owner information in step 263 of Fig. 11 is input by the hotel reception staff into the hotel management computer 40 using the operation circuit 45. Next, in the link setting process in step 484, the customer number CN2 in step 481, the Chihuahua nose print pet ID in step 482, and the customer information in step 483 are linked to each other and set as linking data.

[0162] Next, in the process of outputting the linked data to the hotel management server in step 485, the linked data is output to the hotel management server 40a by the CPU 41 of the hotel management computer 40. Accordingly, the linked data is registered in the hotel management server 40a.

[0163] In addition, a process of transmitting the pet insurance enrollment request data and the linked data to the insurance management device and the smartphone management device is performed in step 486. In this transmission process, the pet insurance enrollment request data and the linked data are transmitted by the CPU 41 (see FIG. 5) to the insurance management device C and the smartphone management device A via the transmission / reception circuit 44 and the Internet IN.

[0164] Thus, when the pet insurance enrollment request data and the linked data are transmitted to the smartphone management device A via the Internet IN as described above, the pet insurance enrollment request data and the linked data are received by the transmission / reception circuit 14 in the smartphone management computer 10 of the smartphone management device A. Accordingly, based on the pet insurance enrollment request data and the linked data from the transmission / reception circuit 14, the CPU 11 (see FIG. 2) determines "YES" in the process of determining whether the pet insurance enrollment request data and the linked data have been received in step 110a (see FIG. 7).

[0165] In response to this determination, the pet insurance enrollment request data and the linked data are set in the next step 112. Thereafter, in the process of outputting the linked data to the smartphone management registration device in step 113, the CPU 11 outputs the linked data to the smartphone management registration device 10a and registers it in the smartphone management registration device 10a. This allows the owner PO to view the linked data regarding the pet to be trimmed on the operation display panel 15 of the smartphone SM.

[0166] On the other hand, as described above, when the pet insurance enrollment request data and the linking data are transmitted from the hotel management device D of the grooming hotel TH to the insurance management device C of the pet insurance company PIC, the pet insurance enrollment request data and the linking data are received by the transmission / reception circuit 34 of the insurance management computer 30. Next, the insurance management computer 30 of the insurance management device C, using its CPU 31, judges "YES" in step 300 and step 300a of Figure 12 based on the pet insurance enrollment request data and the linking data from the transmission / reception circuit 34.

[0167] After this determination, the processes of steps 301 to 320 in Fig. 12 are performed in the same manner as those in the pet shop PS. Thereafter, in the concluded electronic contract setting process in step 321, the conclusion electronic contract setting process for the pet insurance between the owner PO and the pet insurance company PIC is performed for the Chihuahua, which is the pet not covered by pet insurance. Accordingly, the Chihuahua, which is the pet not covered by pet insurance, can be regarded as a Chihuahua with pet insurance.

[0168] Next, in step 322, in the process of outputting the concluded electronic contract to the insurance management server, the concluded electronic contract for the Chihuahua with muzzle print ID attached to the pet insurance is output to the insurance management server 30a by the CPU 31. Accordingly, the concluded electronic contract is registered in the insurance management server 30a.

[0169] In step 323, the concluded electronic contract is transmitted to either the shop management device or the hotel management device. Here, either the shop management device or the hotel management device refers to the hotel management device. Therefore, the concluded electronic contract is transmitted by the insurance management computer 30 of the insurance management device C, via its CPU 31, through the transmission / reception circuit 34 and the Internet IN to the hotel management device D.

[0170] When the concluded electronic contract is transmitted to the hotel management device D as described above, the concluded electronic contract is received by the transmission / reception circuit 44 of the hotel management computer 40. In response to this, the CPU 41 determines "YES" in the process of determining whether or not a concluded electronic contract for pet insurance has been received in step 490, based on the concluded electronic contract from the transmission / reception circuit 44.

[0171] Thus, the concluded electronic contract for the pet insurance is set in the process of setting the concluded electronic contract for the pet insurance in step 491. Next, in the process of completing the pet insurance enrollment proxy procedure in step 492, it is set that the proxy procedure required for enrolling in the pet insurance by the grooming hotel TH has been completed.

[0172] Thereafter, in the process of outputting the concluded electronic contract to the hotel management server in step 493, the CPU 41 outputs the concluded electronic contract from the transmission / reception circuit 44 to the hotel management server 40a. This means that the concluded electronic contract is registered in the hotel management server 40a.

[0173] Furthermore, in step 494, the concluded electronic contract is transmitted to the smartphone management device. Here, the concluded electronic contract is transmitted by the CPU 31 to the smartphone management device A via the transmission / reception circuit 34 and the Internet IN, where it is received by the transmission / reception circuit 14 of the smartphone management computer 10. Accordingly, the CPU 11 determines "YES" in the process of determining whether or not the concluded electronic contract has been received in step 180a (see FIG. 9) based on the concluded electronic contract from the transmission / reception circuit 14. Next, in the concluded electronic contract setting process in step 181, the concluded electronic contract is set. Thereafter, the processes from step 441 onwards in FIG. 14 are carried out, just as in the case of the pet dog.

[0174] In addition, in conjunction with the execution of the hotel management program in accordance with the flowcharts of FIGS. 14 to 16, a timer interrupt program is executed in accordance with the flowchart shown in FIG.

[0175] In relation to the above-mentioned pet insurance-covered pet (a pet dog or a Chihuahua with a nose print ID), during execution of a timer interrupt program within the hotel management program according to the flowcharts of Figures 14 to 16, a determination process is made in step 500 of Figure 17 as to whether temporary care has begun. Here, if grooming hotel TH determines "YES" in step 440 of Figure 14 or if temporary care has begun in step 441 of Figure 14 following the processing of step 494, then the determination in step 500 is "YES." The timer interrupt program is executed every time a predetermined timer time (e.g., 2 milliseconds) has elapsed on a timer provided in hotel management computer 40.

[0176] If the determination in step 500 is "YES," then the next step 510 determines whether or not an injury or illness has occurred. If the dog or Chihuahua has an injury or illness, the determination is "YES." As described above, an injury or illness refers to a disease that occurs in the dog or Chihuahua, or an injury or fracture that occurs as a result of the dog or Chihuahua's own injury or a traffic accident.

[0177] If the pet dog or Chihuahua is injured or ill, the determination in step 510 is "YES." Next, in step 520, it is determined whether the injury or illness is an injury. If the determination is not an injury, the determination is "NO." After that, in step 530, it is determined whether the injury or illness is an illness. If the injury or illness is not an illness, the determination in step 530 is "NO." Accordingly, in the process of determining whether temporary care has ended in step 540, if the temporary care has not ended at this stage, after the determination in step 540 is "NO," the timer interrupt program returns to the determination process in step 510.

[0178] Furthermore, if the determination in step 520 or step 530 described above is "YES," this means that the pet dog or Chihuahua is injured or ill, and therefore, in the pet reception request process by the owner in step 550, the hotel staff member uses the operation circuit 45 in the hotel management computer 40 to input an operation request to the smartphone management device A of the owner PO's smartphone SM to have the pet (pet dog or Chihuahua) examined. Based on this, the CPU 41 sends a notification requesting that the pet be examined as a medical examination request notification to the smartphone management device A via the transmission / reception circuit 44 and the Internet IN. The following description will be given in the medical examination mode.

[0179] As explained above, in the pet grooming and pet insurance enrollment proxy procedure mode, when an owner PO requests a grooming treatment for their pet, the grooming hotel TH confirms that the pet dog to be groomed is a pet with a pet ID and pet insurance. After that, the hotel takes the pet dog in for a short time and then performs a grooming treatment on the pet dog.

[0180] In this way, the dog will be groomed while it is covered by pet insurance, so even if the dog becomes injured or ill during the temporary care, including during the grooming treatment, the owner PO can use the insurance money to reduce the financial burden.

[0181] Furthermore, if the pet to be groomed is not a pet dog, but, for example, a Chihuahua with a pet ID that does not have pet insurance, the grooming hotel will confirm with the owner PO whether or not pet insurance is required. If the owner PO requests pet insurance for the Chihuahua with a pet ID, the grooming hotel TH will carry out the procedures required for the owner PO to enroll in pet insurance with pet insurance company PIC for the Chihuahua on behalf of the owner PO.

[0182] In other words, with the pet insurance management system according to the present invention, the service of grooming treatment at grooming hotel TH for owner PO's pet ID-equipped Chihuahua is linked with the service of grooming hotel TH handling the pet insurance enrollment procedure required for enrolling in pet insurance for the pet ID-equipped Chihuahua that is the subject of the owner PO's grooming treatment. This means that the pet insurance management system according to the present invention can also be said to be a service-linked insurance management system.

[0183] Furthermore, as mentioned above, when the owner PO enrolls in pet insurance for the Chihuahua that will be groomed, the procedures required for enrollment with the pet insurance company PIC are carried out on behalf of the owner PO through proxy procedures by the grooming hotel TH. This means that the owner PO can receive pet insurance-included grooming treatments for their Chihuahua without having to go through the procedures for enrolling in pet insurance with the pet insurance company PIC themselves, which reduces the procedural burden and is convenient.

[0184] This will encourage pet owners to take out pet insurance for pets who are groomed, and will ensure better protection and management of pets. In addition, the above-mentioned proxy procedures by the grooming hotel TH are carried out free of charge, which will reduce expenses for pet owners PO and further encourage pet insurance to be taken out.

[0185] If the grooming hotel TH has an agency contract for pet insurance with the pet insurance company PIC, the grooming hotel TH can handle the pet insurance enrollment procedure for a fee. Even if it is a fee, this reduces the burden of the procedural work for the owner PO, as it eliminates the need for direct procedures with the pet insurance company PIC to enroll in pet insurance.

[0186] In addition, the Chihuahua's pet ID is created using the dog's nose print, which means there is no need to injure the pet when implanting a microchip inside it, as was the case in the past, and this contributes to the good management and protection of pets.

[0187] Furthermore, when the owner PO has their dog or Chihuahua groomed, they reserve the date and time for the grooming treatment at the grooming hotel TH, and then enter the grooming hotel TH on the reserved date and time for the grooming treatment. Therefore, the owner PO's dog or Chihuahua can be groomed smoothly without having to wait in line, which saves time. (3) Examination mode The following describes the consultation mode based on a request for consultation due to an injury or illness of a pet under the care of an owner PO after purchasing the pet, or a request for consultation due to an injury or illness of a pet from a grooming hotel TH. (a) A consultation mode based on a request for consultation due to an injury or illness of a pet under the care of the owner PO after purchasing the pet. At this stage, in the hospital management device D, as described above, the reception management computer 50 executes the reception management program using its CPU 51 in accordance with the flowcharts shown in Figures 18 and 19, and the consultation management computer 60 executes the consultation management program using its CPU 61 in accordance with the flowcharts shown in Figures 20 and 21. At this stage, there are no appointments, and the determination of "NO" is repeated in the process of determining whether or not an appointment has been made in step 600 of Figure 18, and in the process of determining whether or not an appointment has been made based on an electronic medical record for which appointments have already been accepted in step 700 of Figure 20.

[0188] In this situation, during the self-care of the owner PO's pet dog, in the pet appointment reservation process at step 141 in Figure 8, as described above, when the owner PO sends appointment data from the transmission / reception circuit 14 of the smartphone management computer 10 in the smartphone management device A of the smartphone SM via the Internet IN to the reception management computer 50 in the hospital management device D of the veterinary hospital VC, the reception management computer 50 receives the appointment data from the Internet IN using its transmission / reception circuit 54.

[0189] Then, the CPU 51 of the reception management computer 50 judges "YES" in step 600 (see FIG. 18) based on the appointment data from the transmission / reception circuit 54. In response to this judgment, an appointment date and time setting process is performed in the next step 601. Specifically, in the appointment date and time setting process, an appointment is set based on the appointment data from the transmission / reception circuit 54, and the appointment date and time is input as a predetermined appointment date and time of "XX year, YY month, ZZ day" by the reception staff of the hospital management device D (hereinafter also referred to as hospital reception staff) using the operation circuit 55 of the reception management computer 50.

[0190] Then, in the next step 602, the process of transmitting appointment date and time data, the specified appointment date and time is transmitted as appointment date and time data by the CPU 51 of the reception computer 50 via the transmission / reception circuit 54 and the Internet IN to the smartphone management device A. Accordingly, the appointment date and time data from the Internet IN is received by the transmission / reception circuit 14 of the smartphone management computer 10 in the smartphone management device A.

[0191] 8, the smartphone management computer 10 of the smartphone management device A determines "YES" using its CPU 11 based on the predetermined appointment date and time data from the transmission / reception circuit 14. In response to this determination, an appointment date and time confirmation notification process is performed in the next step 151. Here, if the owner PO performs an operation input using the operation display panel 15 of the smartphone management computer 10 of the smartphone SM to confirm the predetermined appointment date and time, the CPU 11, based on this operation input, sends a notification that the appointment date and time has been confirmed as appointment date and time confirmation notification data to the hospital management device E via the transmission / reception circuit 14 and the Internet IN.

[0192] When the data is transmitted in this manner, the transmission / reception circuit 54 of the reception management computer 50 in the hospital management device E receives the appointment date and time confirmation notification data from the Internet IN. Then, in the process of determining whether or not the appointment date and time confirmation notification has been received in step 610 of Fig. 18, the CPU 51 determines "YES" based on the appointment date and time confirmation notification data from the transmission / reception circuit 54.

[0193] Thereafter, when the scheduled appointment time arrives, the owner PO visits the animal hospital VC and informs the reception staff at the reception desk of the scheduled appointment time and that he or she would like to have his or her pet dog examined. Accordingly, the reception staff inputs "visit" using the operation circuit 55 in the reception management computer 50 based on the scheduled appointment time and date set in step 601. Based on this input, the determination of whether or not the owner will visit the hospital in step 610a returns "YES."

[0194] Next, in step 610b, it is determined whether pet insurance is included. Here, the reception staff hears from the owner PO that the pet dog is covered by pet insurance, and inputs "pet insurance included" using operation circuit 55. Accordingly, the determination in step 610b becomes "YES." Furthermore, in step 610c, it is determined whether or not a pet ID is present. Here, the reception staff hears from the owner PO that the dog has a nose print pet ID, and then operates the operation circuit 55 to input that the dog has a nose print pet ID. Accordingly, the determination in step 610c becomes "YES."

[0195] In step 610d, it is determined whether the pet ID is that of a pet being examined. If the reception staff member hears from the owner PO that the nose print pet ID is that of the pet's beloved dog being examined, the reception staff member will input, by operation, using operation circuit 55, that the pet ID is that of the pet being examined. Accordingly, the determination in step 610d becomes "YES."

[0196] As described above, the pet that owner PO is seeking medical treatment for has pet insurance and a valid pet ID, so in the medical treatment reception setting process in step 611, a setting process is performed to accept the pet that owner PO is seeking medical treatment for.

[0197] Thereafter, in step 612 of Fig. 19, an electronic medical record template display process is performed. Here, the CPU 51 reads out the electronic medical record template from the electronic medical record template memory 56 and outputs it to the display circuitry 57. Based on this, the display circuitry 57 displays the electronic medical record template.

[0198] After the display, in step 620, it is determined whether or not the linking data exists. Prior to this determination, the reception staff confirms with the owner PO whether or not the linking data exists. In response, the owner PO replies to the reception staff that the linking data exists, and then operates the operation display panel 15 of the smartphone management computer 10 to read the linking data registered in the smartphone management registration device 10a of the smartphone SM and transmit it to the hospital management device E via the CPU 11, the transmission / reception circuit 14, and the Internet IN.

[0199] Following this transmission, when the reception management computer 50 of the hospital management device E receives the linking data from the Internet IN via its transmission / reception circuit 54, the CPU 51 judges "YES" in step 620 based on the linking data from the transmission / reception circuit 54.

[0200] Accordingly, in the input process of the linked data contents for the electronic medical record template in step 621, the reception staff uses the operation circuit 55 to input the linked data contents into the reception management computer 50, along with information that the pet has pet insurance and a valid pet ID as described above, into the appropriate locations on the template to be displayed on the display circuit 57.

[0201] If the owner PO does not have the linking data, the determination is "NO" in step 620. Accordingly, in the process of inputting information about the owner and pet in step 622, the reception staff listens to the information that identifies the owner PO and the information about the pet to be received, and operates the operation circuit 55 to input the information into the appropriate positions of the template to be displayed on the display circuit 57.

[0202] Thereafter, a process of transmitting the template in step 623 to the examination management computer 60 is performed, where the template is treated as an electronic medical record for which consultation has been accepted. Accordingly, the CPU 51 transmits the electronic medical record for which consultation has been accepted as data to the examination management computer 60 via the transmission / reception circuit 54 and the in-hospital network LN.

[0203] At this stage, as described above, the system is in a state where the determination of "NO" is repeated in step 700 of Fig. 20. In this state, when the electronic medical record for which consultation has been accepted is sent to the consultation management computer 60 as described above, the consultation management computer 60 determines "YES" in step 700 by its CPU 61.

[0204] Accordingly, the electronic medical record for which consultation has been accepted is set in the process of setting the electronic medical record for which consultation has been accepted in the next step 701. Next, in the process of notifying receipt of the electronic medical record for which consultation has been accepted in step 702, a confirmation notification that the electronic medical record for which consultation has been accepted has been received is sent by the CPU 61 to the reception management computer 50 via the transmission / reception circuit 64 and the in-hospital network LN.

[0205] Then, in the reception management computer 50, the transmission / reception circuit 54 receives a reception confirmation notification of the electronic medical record for which consultation has been accepted from the in-hospital network LN. Accordingly, the CPU 51 determines "YES" in step 630 based on the reception confirmation notification from the transmission / reception circuit 54 in the process of determining whether or not a reception confirmation notification of the electronic medical record for which consultation has been accepted has been received. Thereafter, in step 640, it is determined whether or not an electronic medical record for which treatment has been completed has been received. At this stage, just after the determination of "YES" in step 630, the state is one in which treatment has not yet been received, and therefore the determination of "NO" is repeated in step 640. Note that treatment refers to an examination and treatment.

[0206] After the processing in step 702 (see FIG. 20) is performed as described above, the next step 703 is a process for displaying the accepted electronic medical record. Here, the accepted electronic medical record set in step 701 is input from the CPU 61 and displayed by the display circuit 66. Next, in step 710, a process for determining whether or not a medical examination is required is performed. Here, if the veterinarian recognizes that the receiving pet is in a condition that requires a medical examination, for example, based on the display content of the accepted electronic medical record in step 702, the veterinarian inputs "examination required" into the medical examination management computer 60 using the operation circuit 65. Therefore, the determination in step 710 is "YES."

[0207] After this determination, in the next step 720, a determination process is made as to whether the pet ID is correct. Specifically, the veterinarian confirms with the owner PO whether the pet ID is the pet ID of the pet to receive the data. If the owner PO replies that the pet ID is the pet ID of the pet to receive the data, the veterinarian inputs into the medical examination management computer 60, via the operation circuit 65, that the pet ID is correct. Then, based on this input, the determination in step 720 becomes "YES."

[0208] After the determination in step 720 is "YES" in this way, in the input process in step 721 that the pet ID is correct, the veterinarian uses the operation circuit 65 to input that the pet ID is correct in the appropriate position in the electronic medical record already displayed on the display circuit 66. Note that if the pet ID in the owner PO's response is different from the pet ID of the pet to be received, for example, the determination in step 720 is "NO," and the veterinarian uses the operation circuit 65 to input that the pet ID is not correct in the appropriate position in the electronic medical record already displayed on the display circuit 66.

[0209] After processing step 721, the next step 730 determines whether the injury was caused by a traffic accident or self-inflicted injury. To make this determination, the veterinarian will ask the owner PO whether the injury was caused by a traffic accident or self-inflicted injury. If the owner PO replies that the injury was caused by a traffic accident, the veterinarian will input this information into the appropriate location on the electronic medical record to be displayed on the display circuit 66 using the operation circuit 65. Accordingly, in step 731, the injury is set to be caused by a traffic accident or self-inflicted injury.

[0210] Furthermore, if the determination in the above-mentioned step 730 is "NO," then in the next step 730a, it is determined whether the injury was intentional. Here, if the veterinarian can infer from the owner PO's answer to the question about whether the injury was intentional that the injury was intentional (for example, an injury such as breaking the toe of the pet being examined), the veterinarian will input, by operation of the operation circuit 65, that the injury was intentional in an appropriate position in the electronic medical record to be displayed on the display circuit 66. Therefore, in step 730a, the determination is "YES." Next, in the next step 732, in an input process of indicating that the injury was intentional, the veterinarian will input, by operation of the operation circuit 65, that the injury was intentional in an appropriate position in the electronic medical record to be displayed on the display circuit 66.

[0211] On the other hand, if the determination in step 730a is "NO," then in the next step 730b, it is determined whether the pet is sick. Here, if the veterinarian determines that the pet is sick, for example, suffering from a cold, based on the veterinarian's interview with the owner PO about the condition of the pet to be examined and the input contents of the accepted electronic medical record, the veterinarian inputs information to the medical examination management computer 60 via the operation circuit 65 that the pet is sick (cold). Accordingly, the determination in step 730b is "YES." Next, in the illness input process in step 733, the veterinarian inputs information to the appropriate position in the accepted electronic medical record, which is displayed on the display circuit 66, that the pet to be examined is sick (cold) via the operation circuit 65.

[0212] As described above, when the processing in step 731, step 732, or step 733 is completed, the next step 734 is to input the details of the examination based on the medical interview. Specifically, the veterinarian examines the pet to be examined based on the medical interview conducted with the owner PO regarding the pet to be examined, and then inputs the details of the examination into the appropriate location on the electronic medical record for which the examination has been accepted and is displayed on the display circuit 66 using the operation circuit 65.

[0213] Thereafter, if the veterinarian inputs an operation to the effect that the examination is finished using the operation circuit 65, the result of the determination process of whether the examination is finished or not in step 740 will be "YES." Accordingly, in the next step 741, the examination finish setting process will set that the examination of the pet to be examined has finished.

[0214] When the processing in step 741 is thus completed, the next step 750 (see FIG. 21) determines whether the examination result is an injury. Here, if the examination result in step 734 indicates that the pet to be examined is injured, the determination in step 750 is "YES." Next, in the process of inputting the details of treatment for the injury in step 751, the veterinarian inputs the details of treatment for the injury required for the pet to be examined into the appropriate position in the electronic medical record displayed on the display circuit 66 using the operation circuit 65. Prior to this input, the veterinarian treats the injury of the pet to be examined based on the details of treatment for the injury.

[0215] If the determination in step 750 is "NO," then in the next step 750a, it is determined whether the examination result is sick or not. Here, if the examination result in step 734 indicates that the pet to be examined is sick (has a cold), then the determination in step 750a is "YES." Next, in the input process of the treatment details in step 752, the veterinarian inputs the treatment details required for the pet to be examined into the appropriate position in the electronic medical record displayed on the display circuit 66 using the operation circuit 65. Furthermore, prior to this input process, the veterinarian treats the pet to be examined based on the treatment details.

[0216] When the input processing of step 751 or step 752 is completed as described above, it is determined whether or not treatment has ended in the next step 760. Here, the veterinarian inputs information indicating that treatment has ended by operating the operation circuit 65 in the appropriate position on the electronic medical record for which consultation has been accepted and which is displayed on the display circuit 66, and the determination in step 760 becomes "YES."

[0217] After such a determination, in the next step 770, it is determined whether or not a hospital visit is required. If the veterinarian determines that a hospital visit is required for treatment of an injury or illness, the veterinarian inputs, via the operation circuit 65, into the consultation management computer 60, a signal indicating that a hospital visit is required. Based on this, the determination in step 770 is "YES." Based on this determination, the veterinarian inputs, via the operation circuit 65, a signal indicating that a hospital visit is required in the appropriate location of the electronic medical record for which consultation has been accepted and which is to be displayed on the display circuit 66, in the hospital visit input processing in step 771.

[0218] Furthermore, if the determination in step 770 is "NO," then in the next step 780, it is determined whether hospitalization is necessary. Here, if the veterinarian determines that hospitalization is necessary due to treatment of injury or illness, the veterinarian inputs, into the consultation management computer 60, using the operation circuit 65, that hospitalization is necessary. Based on this, the determination in step 780 is "YES." Based on this determination, the veterinarian inputs, in the hospitalization necessary input process in step 781, that hospitalization is necessary using the operation circuit 65 in the appropriate position of the accepted electronic medical record to be displayed on the display circuit 66. As a result, the accepted electronic medical record is set as a completed medical treatment electronic medical record.

[0219] When the processing in step 771 or step 781 is completed as described above, in the completed medical treatment electronic medical record transmission processing in step 790, the completed medical treatment electronic medical record is transmitted by the CPU 61 to the reception management computer 50 via the transmission / reception circuit 64 and the in-hospital network LN.

[0220] When the completed medical treatment electronic medical record is transmitted to the reception management computer 50 in this manner, the completed medical treatment electronic medical record is received by the transmission / reception circuit 54 of the reception management computer 50. Accordingly, in step 640 of Fig. 19, where a "NO" determination is currently being repeated, the reception management computer 50, through its CPU 51, determines "YES."

[0221] Accordingly, in the next step 641, in the treatment completion setting process, it is set that the treatment of the pet to be examined has been completed based on the electronic medical record that has been treated. Accordingly, a notification that the treatment of the pet to be examined has been completed is sent as a treatment completion notification to the smartphone management device A of the owner PO's smartphone SM via the transmission / reception circuit 54 (see FIG. 6) and the Internet IN.

[0222] After the process of setting the completion of medical treatment for the pet to be treated as described above has been performed, the insurance claim for medical expenses is filed with the pet insurance company in step 642. Specifically, the reception staff determines the medical examination and treatment costs for the pet to be treated based on the input contents of the completed electronic medical record, and then uses the operation circuit 55 to create an electronic bill that includes the medical examination and treatment costs as medical expenses, inputs the medical examination and treatment results for the pet to be treated, and transmits the electronic bill to the insurance management device C of the pet insurance company PIC via the transmission / reception circuit 54 and the Internet IN so that payment of insurance for the claimed expenses can be claimed.

[0223] Thereafter, when the electronic bill from the Internet IN is received by the insurance management computer 30 in the insurance management device C at its transmission / reception circuit 34, the CPU 31 of the insurance management computer 30 judges "YES" in the process of determining whether or not an electronic bill has been received in step 330 of Fig. 13 based on the electronic bill from the transmission / reception circuit 34. Accordingly, in the next step 331, the electronic bill registration process, the electronic bill is transmitted to the insurance management server 30a and registered.

[0224] Next, in the next step 340, it is determined whether the concluded electronic contract has been registered. Here, if the pet to be examined is a two-year-old dog named "Kooikerhondje" with the owner PO as the insured, the concluded electronic contract has already been registered in the insurance management server 30a. Therefore, the determination in step 340 is "YES." Accordingly, in the next step 341, a display process for the concluded electronic contract is performed. Here, the insurance management staff operates the operation circuit 35 to read out the concluded electronic pet insurance contract for the two-year-old dog named "Kooikerhondje" with the owner PO as the insured from the insurance management server 30a, and displays it on the display circuit 36 ​​via the CPU 31.

[0225] Next, in step 350, a determination process is performed as to whether or not the conditions for insurance payment are met. Here, the insurance management staff checks, based on the contents of the concluded electronic contract displayed on the display circuit 36, whether or not the conditions for insurance payment are met, based on the fact that the pet to be examined is a two-year-old dog named "Kooikerhondje," that the insured is the owner PO, that the insurance period is within the specified period, and that the insurance premium has been paid properly.

[0226] If the insurance management staff determines based on the results of the investigation that the conditions for insurance payment for the injury or illness of the pet being examined are met, the insurance management staff inputs the fact that the conditions for insurance payment are met into the insurance management computer 30 using the operation circuit 35. Based on this, the determination in step 350 becomes "YES."

[0227] Then, in the next step 351, which is the process of setting the insurance money to be paid, the insurance management staff sets the insurance money to be paid by inputting it into the insurance management computer 30 using the operation circuit 35. Thereafter, in the next step 352, which is the process of notifying the insurance money, the insurance money set in step 351 is transmitted as an insurance money payment notice to the reception management computer 50 of the veterinary hospital VC via the transmission / reception circuit 34 and the Internet IN.

[0228] When the insurance claim notice is transmitted to the reception management computer 50 in this manner, the insurance claim notice is received by the transmission / reception circuit 54 of the reception management computer 50. Accordingly, in the process of determining whether or not the notice is an insurance claim payment notice in step 650 (see FIG. 19), the CPU 51 of the reception management computer 50 determines "YES" based on the insurance claim payment notice from the transmission / reception circuit 54.

[0229] Next, in step 651, in the payment claim process for the remaining amount after deducting the insurance money from the medical expenses, the insurance management staff uses the operation circuit 35 to input the remaining amount after deducting the insurance money from the pet's medical expenses as the payment claim amount into the electronic invoice, and then transmits the electronic invoice as data to the smartphone management device A via the transmission / reception circuit 54 and the Internet IN.

[0230] Thereafter, for example, when the owner PO, who is in the waiting room of the veterinary clinic VC, confirms from the display on the operation display panel 15 that the transmission / reception circuit 14 of the smartphone management computer 10 of the smartphone management device A on his / her smartphone SM has received an electronic bill from the Internet IN, the CPU 11 of the smartphone management computer 10 determines "YES" based on the electronic bill from the transmission / reception circuit 14 in the process of determining whether or not the electronic bill is a request for payment of the remaining balance in step 191. Accordingly, the owner PO operates the operation display panel 15 of the smartphone management computer 10 to send a notification to the reception management computer 50, via the transmission / reception circuit 15 and the Internet IN, that he / she will pay the remaining balance.

[0231] The reception management computer 50 then receives a notice from the Internet IN via its transmission / reception circuit 54 instructing the remaining balance to be paid. Based on this reception, the CPU 51 determines "YES" in the process of determining whether or not the notice is a notice to pay the remaining balance in step 660 of Fig. 19. The owner PO, who has received the notice to pay the remaining balance as described above, goes to the counter of the veterinary clinic and pays the remaining balance.

[0232] Furthermore, if the determination in step 340 (see FIG. 13) is "NO," in the setting process for a pet not covered by pet insurance in step 342, the setting process is performed to indicate that the pet being examined is not covered by pet insurance. Accordingly, in step 343, a notification process is performed to indicate that the insurance payment is not possible. Here, the notification that the insurance payment is not possible is sent to the smartphone management device A via the transmission / reception circuit 34 and the Internet IN.

[0233] As explained above, in the medical examination mode based on a request for medical examination due to an injury or illness of a pet under the management of the owner PO after purchasing the pet, the reception management computer 50 in the hospital management device E confirms that the pet related to the owner PO's request for medical examination is a pet with a pet ID and covered by pet insurance, i.e., a beloved dog, and then performs the medical examination acceptance, creation of an electronic medical record for the accepted medical examination, and transmission of the electronic medical record for the accepted medical examination.

[0234] Meanwhile, the medical examination management computer 60, based on the electronic medical record of the accepted pet from the reception management computer 50, confirms that the pet being examined is a pet that has pet insurance and a valid pet ID, then checks for any injuries or illnesses the pet has, treats the injury or illness, and determines whether outpatient or hospitalization is necessary, and then the medical examination is completed.

[0235] After the procedure is completed, the veterinary hospital VC will request payment of the insurance money for the expenses incurred in treating the pet dog from the pet insurance company PIC, and the pet insurance company PIC will notify the veterinary hospital VC of the amount claimed (the remaining amount after deducting the insurance money from the medical expenses) to the owner PO.

[0236] In this way, even if a pet with a pet ID and pet insurance becomes injured or ill, by utilizing pet insurance, the owner PO will have to pay the remaining amount after deducting the insurance payment from the pet's medical expenses, which will result in cost savings for the owner PO. As a result, pet insurance can be further promoted, which means that pet protection and management can be further improved. (b) Consultation mode based on a consultation request from the grooming hotel TH At this stage, it is assumed that there are no appointments and that the determinations of "NO" are repeated in step 600 of FIG. 18 and step 700 of FIG.

[0237] 17, when a medical examination request notice is sent from the hotel management device D to the smartphone management device A, the medical examination request notice is received by the transmission / reception circuit 14 of the smartphone management computer 10. Accordingly, based on the medical examination request notice from the transmission / reception circuit 14, the CPU 11 determines "YES" in the process of determining whether or not the medical examination request is due to an injury or illness of the pet in step 180b (see FIG. 9).

[0238] Then, in the pet appointment reservation process in step 182 (see FIG. 9), the owner PO inputs an appointment request via the operation display panel 15 of the smartphone management computer 10 of the smartphone SM. In response to this, the CPU 11 transmits the appointment request as appointment data to the hospital management device E of the veterinary hospital via the transmission / reception circuit 14 and the Internet IN.

[0239] In contrast, in the process of transmitting appointment date and time data in step 602 of Figure 18, similar to the appointment mode based on a request for medical treatment due to an injury or illness of a pet under the management of the owner PO described above, the above-mentioned specified appointment date and time is transmitted as appointment date and time data by the CPU 51 of the reception computer 50 to the smartphone management device A via the transmission / reception circuit 54 and the Internet IN.

[0240] 9, if the determination result is "YES" based on the reception of the appointment data from the Internet IN, an appointment date and time confirmation notification process is performed in step 183. Specifically, the owner PO operates the operation display panel 15 of the smartphone management computer 10 of the smartphone SM to input that the appointment date and time has been confirmed.

[0241] Then, based on the operation input, the CPU 11 transmits a consultation appointment date and time confirmation notice to the hospital management device E. Thereafter, the processes of step 610 in FIG. 18 to step 641 in FIG. 19 are performed in the same manner as the consultation mode based on a consultation request due to an injury or illness of a pet under the care of the owner PO described above. Here, in the process of step 641, when a medical treatment completion notice is sent to the smartphone management device A as described above, the process of determining whether or not a medical treatment completion notice is received in step 190 in FIG. 9 determines "YES" based on the medical treatment completion notice.

[0242] Next, in step 191, a determination is made as to whether or not a payment request for the remaining balance is being made. At this stage, there has been no payment request for the remaining balance from the grooming hotel TH, so the result is "NO." After that, similar to the above-mentioned medical consultation mode based on a request for medical consultation due to an injury or illness of a pet under the management of the owner PO, the processes of steps 642 to 650 in FIG. 19 are performed, and then in the payment request process for the remaining amount obtained by deducting the insurance money from the medical fees in step 651, an electronic invoice is sent to the smartphone management device A, with the payment amount being the remaining amount obtained by deducting the insurance money from the medical fees for the pet, similar to the above-mentioned medical consultation mode based on a request for medical consultation due to an injury or illness of a pet under the management of the owner PO.

[0243] 9, the determination process of whether or not the remaining balance is a payment request is made "YES" based on the electronic invoice. Accordingly, the next step 192 is a payment notification process for the remaining balance. Here, the owner PO performs an operation input to pay the remaining balance using the operation display panel 15, and a payment notification for the remaining balance is sent to the hotel management device D of the grooming hotel TH via the transmission / reception circuit 14 and the Internet IN.

[0244] Following this transmission, in the process of determining whether or not the remaining balance is to be paid in step 191 of Fig. 9, the determination is "YES" based on the notification of payment of the remaining balance from the Internet IN. Note that the owner PO who has received the notification to pay the remaining balance as described above goes to the counter of the veterinary clinic and pays the aforementioned remaining balance.

[0245] As explained above, in the consultation mode based on a consultation request from the grooming hotel TH, the reception management computer 50 in the hospital management device E confirms that the pet dog or Chihuahua requested by the owner PO is a pet with a pet ID and is covered by pet insurance, and then accepts the consultation, creates an electronic medical record for the consultation, and transmits the electronic medical record for the consultation.

[0246] Meanwhile, the medical examination management computer 60, based on the electronic medical record of the patient accepted from the reception management computer 50, confirms that the pet being examined is a pet dog or Chihuahua that has pet insurance and a valid pet ID, then checks for any injuries or illnesses of the pet dog or Chihuahua, treats the injury or illness, and determines whether outpatient or hospitalization is necessary, and then the medical examination is completed.

[0247] After the procedure is completed, the veterinary hospital VC will request payment of the insurance money for the medical expenses incurred for the pet dog or Chihuahua from the pet insurance company PIC, and the pet insurance company PIC will notify the veterinary hospital VC of the amount claimed for payment (the remaining amount after deducting the insurance money from the medical expenses) and notify the owner PO.

[0248] In this way, even if your pet dog or Chihuahua, which is a pet with a pet ID and is covered by pet insurance, becomes injured or ill during temporary care, including during grooming, by utilizing pet insurance, the remaining amount after deducting the insurance payment from the medical expenses of your pet dog or Chihuahua will be paid by the pet owner, which will result in cost savings for the pet owner. As a result, pet insurance can be further promoted, which means that pet protection and management can be further improved.

[0249] As described above, in this first embodiment, when an owner PO purchases a pet at a pet shop PS or when an owner PO has their pet groomed at a grooming hotel TH, even if the pet has a pet ID, if the pet with the pet ID does not have pet insurance, the pet shop PS or grooming hotel TH will check whether pet insurance is required.

[0250] Here, if the owner PO requests that the pet be included, the pet shop PS or grooming hotel TH will carry out the proxy procedures for enrolling the pet in insurance on behalf of the owner PO for the pet with the pet ID.

[0251] In other words, the pet insurance management system of the present invention can provide a service-linked insurance management system by linking the service of selling pets with pet IDs by pet shops PS to owners POs, or grooming services for pets with pet IDs by owners POs, with the service of pet insurance enrollment procedures by pet shops PS or grooming hotels for the pets with pet IDs.

[0252] Furthermore, as described above, when purchasing pet insurance for a pet with a pet ID, the procedures required for such insurance with the pet insurance company PIC are carried out by a pet shop PS or grooming hotel TH on behalf of the owner PO. Therefore, the owner PO can purchase a pet with a pet ID that comes with pet insurance or have it groomed without having to go through the pet insurance enrollment procedures with the pet insurance company PIC themselves, which reduces the procedural burden and is convenient. This will lead to increased pet insurance enrollment for pets and ensure better protection and management of pets. Furthermore, since the proxy procedures carried out by the pet shop PS or grooming hotel TH are carried out free of charge, this will reduce expenses for the owner PO and further promote pet insurance enrollment.

[0253] Furthermore, if the pet is a dog, the pet ID in the pet ID-attached pet is created as a nose print pet ID using the dog's nose print. In other words, the nose print pet ID is not embedded in the dog's body, but is created as non-embedded individual identification information that is attached to the dog but separate from the dog's body.

[0254] Therefore, unlike conventional embedded individual identification information such as a microchip that is implanted by making an incision in the body of a pet (e.g., a dog), this nose print pet ID does not cause any inconvenience such as injuring the dog and can contribute to the good management and protection of pets. Note that the pet ID is not limited to the dog's nose print, but as mentioned above, it may also be created using individual identification information that can identify the dog, such as the prints of the dog's hair, nose, paws, toes, or claws, or saliva, snot, or DNA. (Second embodiment) 22 to 24 illustrate the essential parts of a second embodiment of an insurance period adjustment device for a pet insurance management system according to the present invention. In this second embodiment, FIG. 22 is a modified version of the flowchart illustrating the smartphone management program described in the first embodiment. Specifically, the flowchart in FIG. 22 is connected between step 170 in FIG. 8 and step 180b in FIG. 9. A "YES" determination in step 170 in FIG. 8 triggers a grooming appointment date and time confirmation notification process in step 171 in FIG. 22. Following the output of the electronic insurance period extension contract to the smartphone management registration device in step 186 in FIG. 22, a determination is made as to whether a pet is requested to visit the doctor due to an injury or illness in step 180b in FIG. 9.

[0255] 23 is a modified version of the flowcharts of FIGS. 14 to 16 illustrating the hotel management program described in the first embodiment. Here, the process of determining whether the pet is still in the insurance period under pet insurance in step 490a of FIG. 23 is performed after a "YES" determination is made in step 440 of FIG. 14 to determine whether the pet is already insured. Furthermore, in response to a "YES" determination in step 490a, temporary care start processing is performed in step 441 of FIG. 14. Furthermore, in response to a process of transmitting an electronic insurance period extension contract to the smartphone management device in step 499a of FIG. 23, temporary care start processing is performed in step 441 of FIG. 14.

[0256] The flowchart in FIG. 24 is a partial modification of the flowchart of the insurance management program shown in FIGS. 12 and 13. The process of determining whether or not an insurance period extension request is made in step 360 in FIG. 24 is performed after a "NO" determination is made in the process of determining whether or not a pet insurance subscription request is made in step 300 in FIG. 12 (step 300 in FIG. 24). The process of transmitting an electronic insurance period extension contract to the hotel management device and the smartphone management device in step 383 in FIG. 24 is conditioned on the process of determining whether or not an electronic invoice has been received in step 330 in FIG. 13. The "YES" determination in step 300 in FIG. 24 is conditioned on the process of determining whether or not linked data has been received in step 300a in FIG. 12. The remaining configurations are the same as those in the first embodiment.

[0257] In the second embodiment configured as described above, it is assumed that the hotel management program described in the first embodiment is being executed in accordance with the flowcharts of Figures 14 and 15 and the flowchart of Figure 23.

[0258] In this state, if the determination process in step 440 of Figure 14 as to whether the pet is covered by pet insurance returns "YES," as in the first embodiment, then the process in step 490a of Figure 23 as to whether the pet is within the insurance period for pet insurance is performed.

[0259] Here, if the grooming reservation for the pet with the pet ID is currently within the insurance period of the pet insurance, or if the grooming reservation for the pet with the pet ID has already passed the predetermined insurance period (3 months) referred to in the first embodiment, the pet is no longer within the insurance period of the pet insurance, the determination in step 490a will be "NO." If the determination in step 490a is "YES," the temporary care start process in step 441 (see FIG. 14) described in the first embodiment will be performed.

[0260] Therefore, as described above, if the determination in step 490a is "NO," processing for notifying a request for an extension of the insurance period is performed in the next step 495. Specifically, since the above-mentioned attached pet insurance cannot be effectively functioning due to the expiration of the above-mentioned insurance period, the hotel staff in the first embodiment inputs an operation to the hotel management computer 40 using its operation circuit 45 to request an extension of the insurance period from the owner PO. Accordingly, based on the operation input, the CPU 41 transmits an insurance period extension request notification for the attached pet insurance to the smartphone management device A via the transmission / reception circuit 44 and the Internet IN.

[0261] In response to this, in the smartphone management device A, the smartphone management computer 10 receives the insurance period extension request notification from the Internet IN via its transmission / reception circuit 14. Then, in the process of determining whether or not an insurance period extension request notification has been received in step 180d of Fig. 22, the CPU 11 determines "YES" based on the insurance period extension request notification from the transmission / reception circuit 14. Accordingly, when the owner PO inputs a predetermined extension period (e.g., three months) for the insurance period using the operation display panel 15, the CPU 11 transmits the predetermined extension period as an extension period notification to the hotel management device D via the transmission / reception circuit 14 and the Internet IN based on the input operation in the extension period notification process in step 184.

[0262] Accordingly, in the hotel management device D, the hotel management computer 40 receives the extension period notification from the Internet IN via the transmission / reception circuit 44. Upon receiving this notification, in the process of determining whether or not an extension period notification has been received in step 490b, the CPU 41 determines "YES" based on the extension period notification from the transmission / reception circuit 44. Thereafter, in the process of setting the extension period in step 496, the predetermined extension period is set based on the extension period notification.

[0263] When the hotel staff member inputs information into the hotel management computer 40 using the operation circuit 45 to confirm the specified extension period, based on the input information, in the next step 497, which is the extension period confirmation notification process, the CPU 41 sends an extension period confirmation notification to the smartphone management device A via the transmission / reception circuit 44 and the Internet IN.

[0264] In response to this transmission, in the smartphone management device A, when the smartphone management computer 10 receives an extension period confirmation notification from the Internet IN at its transmission / reception circuit 14, the CPU 11 judges "YES" in the determination process of whether or not an extension period confirmation notification has been received at step 180e of Figure 22 based on the extension period confirmation notification from the transmission / reception circuit 14.

[0265] Meanwhile, at the grooming hotel TH, after processing in step 497 of Figure 23, in the insurance period extension proxy procedure initiation process in step 497a, the extension procedure that the owner PO should carry out with the pet insurance company PIC for the pet insurance period is initiated on behalf of the owner PO through the extension proxy procedure at the grooming hotel TH.

[0266] Thereafter, in the process of transmitting the extension period and extension request data to the insurance management device in step 497b, the above-mentioned specified extension period that has been set in step 496 is transmitted as data together with the extension request from the CPU 41 to the insurance management device C via the transmission / reception circuit 44 and the Internet IN.

[0267] Then, in the insurance management device C, based on the extension request data from the Internet IN, the determination process of whether or not the request is for pet insurance in step 300 of Fig. 24 is "NO," and the determination process of whether or not the request is for an insurance period extension in step 360 is "YES." If the determination in step 300 is "YES," the insurance management program proceeds to step 300a of Fig. 12.

[0268] Thus, in response to the determination of "YES" in step 360, a determination is made in the next step 370 as to whether or not the pet insurance has been concluded. At this stage, since the concluded electronic contract has already been registered as described in the first embodiment, a "YES" determination is made in step 370. Next, based on this determination, in the insurance period extension acceptance process in step 371, an insurance period extension acceptance process is performed based on the concluded electronic contract. Accordingly, when the insurance management staff in the first embodiment inputs an operation to the insurance management computer 30 via the operation circuit 35 to confirm the request for pet insurance extension, the CPU 31, based on the operation input, transmits an extension period confirmation notice as data to the hotel management computer 40 via the transmission / reception circuit 34 and the Internet IN.

[0269] Then, at the trimming hotel TH, the hotel management computer 40 receives the extension period confirmation notice from the Internet IN via its transmission / reception circuit 44. Next, in the process of determining whether or not the extension period confirmation notice has been received in step 490c of Fig. 23, the CPU 41 determines "YES" based on the extension period confirmation notice from the transmission / reception circuit 44.

[0270] Furthermore, at the pet insurance company PIC, after processing in step 371, in the display processing of the concluded electronic contract in step 372, the concluded electronic contract registered in the insurance management server 30a in the first embodiment is read from the insurance management server 30a via the CPU 31 in response to operation of the operation circuit 35 by the insurance management staff and displayed on the display circuit 36.

[0271] Thereafter, in the process of inputting the extension period in step 373, the insurance management staff inputs the predetermined extension period using the operation circuit 35 in the appropriate place on the concluded electronic contract displayed on the display circuit 36. Based on this input, in the process of determining whether the input process of the extension period has been completed in step 380, the result is determined to be "YES."

[0272] Based on this determination, in the next step 381, in which the electronic insurance term extension contract is set, the concluded electronic contract in which the extension period has been entered as described above is set as an electronic insurance term extension contract. Accordingly, in the next step 382, ​​in which the electronic insurance term extension contract is output to the insurance management server, the CPU 31 outputs the electronic insurance term extension contract as data to the insurance management server 30a. As a result, the electronic insurance term extension contract is registered in the insurance management server 30a.

[0273] As described above, after the processing in step 382 is performed, in the next step 383, the electronic insurance term extension contract is transmitted to the hotel management device by the CPU 31 as data via the transmission / reception circuit 34 and the Internet IN. In response to this transmission, in the hotel management device D, the hotel management computer 40 receives the electronic insurance term extension contract from the Internet IN via its transmission / reception circuit 44. Next, in the process of determining whether or not the electronic insurance term extension contract has been received in step 490d of Figure 23, the CPU 41 determines "YES" based on the electronic insurance term extension contract from the transmission / reception circuit 44.

[0274] In accordance with this determination, the insurance term extension electronic contract received in step 490d is set in the insurance term extension electronic contract setting process in step 498 of Figure 23. After this setting process, the extension proxy procedure at the grooming hotel is completed in the insurance term extension proxy procedure completion process in step 498a.

[0275] Thereafter, in the process of outputting the electronic insurance term extension contract to the hotel management server in step 499, the electronic insurance term extension contract is output as data to the hotel management server 40a by the CPU 41. As a result, the electronic insurance term extension contract is registered in the hotel management server 40a.

[0276] Furthermore, after the processing in step 499, in the process of transmitting the electronic insurance term extension contract to the smartphone management device in step 499a, the CPU 41 transmits the electronic insurance term extension contract as data to the smartphone management device A via the transmission / reception circuit 44 and the Internet IN. Then, in the smartphone management device A, the smartphone management computer 10 receives the electronic insurance term extension contract from the Internet IN via its transmission / reception circuit 14. Thereafter, in the process of determining whether the electronic insurance term extension contract has been received in step 180f of FIG. 22, the CPU 11 determines "YES" based on the electronic insurance term extension contract from the transmission / reception circuit 14. Following this determination, in the process of outputting the electronic insurance term extension contract to the smartphone management registration device in step 186, the CPU 11 outputs the electronic insurance term extension contract to the smartphone management registration device 10a. As a result, the electronic insurance term extension contract is registered in the smartphone management registration device 10a.

[0277] As described above, after the process of sending the electronic insurance period extension contract to the smartphone management registration device is completed in step 496 of Figure 23, assuming that the insurance period of the above-mentioned attached pet insurance has been extended, at Grooming Hotel TH, the processing from step 441 onwards in Figure 14 is carried out in the same manner as described in the first embodiment above.

[0278] As explained above, in this second embodiment, after an owner PO makes a reservation for a grooming treatment for their pet (pet dog) with a pet ID at grooming hotel TH, pet insurance is already attached to the pet with a pet ID, but if the insurance period for the pet insurance has expired, if the pet with a pet ID becomes injured or ill while temporarily cared for at grooming hotel TH, the pet insurance will not be applicable unless the insurance period for the pet insurance is extended.

[0279] Therefore, as a countermeasure against such situations, if the insurance period of the pet insurance attached to the pet with pet ID that is the subject of the grooming treatment has expired prior to the grooming treatment at the grooming hotel TH, the grooming hotel TH will request the owner PO to extend the insurance period by sending a request for extension of the insurance period from the hotel management computer 40 of the grooming hotel TH to the owner PO's smartphone SM.

[0280] In response to this, the owner PO sends a notification from the smartphone management computer 10 of the smartphone SM to the hotel management computer 40 to extend the insurance period by the above-mentioned specified extension period, and the owner PO notifies the grooming hotel TH to extend the insurance period.

[0281] Based on this notification, the grooming hotel TH sends an extension request to the pet insurance company PIC from the hotel management computer 40 to the insurance management computer 30 to extend the insurance period of the pet insurance already attached to the pet with pet ID that is the subject of the grooming treatment by the above-mentioned specified extension period.

[0282] In response to this, the pet insurance company PIC creates an insurance period extension electronic contract by inputting the specified extension period of the insurance period into the concluded electronic contract described in the first embodiment, which is displayed by the display circuit 36 ​​of the insurance management computer 30. This completes the insurance period extension process for the pet insurance at the pet insurance company PIC.

[0283] As a result, under the extension of the insurance period of the pet insurance as described above, temporary care and grooming of pets with pet IDs at the grooming hotel TH can be carried out with peace of mind without having to worry about the pet insurance not being applied. Other effects are the same as those of the first embodiment.

[0284] It should be noted that the present invention is not limited to the above-described embodiments, and various modifications such as those described below can be made. (1) In implementing the present invention, instead of the smartphone SM described in the first embodiment, for example, a pad or a laptop computer may be used, and generally, any mobile terminal may be used. (2) In carrying out the present invention, the pet shop PS and grooming hotel TH described in the first embodiment may generally be a pet sales facility and a grooming facility, respectively. (3) In carrying out the present invention, pets are not limited to dogs and cats as described in the above embodiment, but may also be small animals such as birds, such as budgerigars, or rabbits. [Explanation of symbols]

[0285] B...Pet ​​shop management device, C...Insurance management device, D...Hotel management device, IN...Internet, LN...In-hospital network, PIC...Pet ​​insurance company, PS...Pet ​​shop, SM...Smartphone, TH...Grooming hotel, 15...Operation display panel, 20...Shop management computer, 24, 34, 44...Transmitter / receiver circuits, 25, 35, 45...Operation circuits, 26, 36, 46...Display circuits, 30...Insurance management computer, 40...Hotel management computer.

Claims

1. An insurance management device installed in a pet insurance company that handles pet insurance, the insurance management device having an insurance management computer; a sales facility management device disposed in a pet sales facility that sells a plurality of pets and having a sales facility management computer; In the pet sales facility, a pet ID is created for each of the plurality of pets as individual identification information for identifying the pet, and is applied to the pet separately from the pet's body; a pet insurance decision means provided in the sales facility management computer for deciding whether or not the pet with the pet ID needs to be covered by the pet insurance when the owner purchases the pet as a pet with a pet ID that is provided with the pet ID; a pet insurance agency means for carrying out the pet insurance enrollment procedure for the pet ID-attached pet by the pet owner with the pet insurance company in accordance with the determination by the pet insurance agency means that the pet insurance enrollment procedure is necessary for the pet owner; and a pet insurance electronic contract creation means provided in the insurance management computer, which creates an electronic pet insurance contract to be concluded between the owner and the pet insurance company regarding the pet with the pet ID based on the pet insurance agent enrollment procedure by the sales facility agent enrollment procedure means; The electronic contract is then sent to the insurance company via the internet. A pet insurance management system comprising: a sales facility concluded electronic contract receiving means provided in the sales facility management computer for receiving the concluded electronic contract from the sales facility concluded electronic contract sending means.

2. 2. The pet insurance management system according to claim 1, wherein the sales facility agent enrollment procedure performed by the sales facility agent enrollment procedure means is free of charge.

3. The sales facility agent registration procedure means is: a sales facility linking data setting means for linking owner information identifying the owner with the pet ID of the pet ID-attached pet to set the linking data when the sales facility pet insurance attachment determination means determines that the owner needs the pet insurance in response to an operation input from an operation means provided in the sales facility management computer indicating that the owner needs the pet insurance; a sales facility linking data transmission means provided in the sales facility management computer for transmitting the linking data together with pet insurance application data from the owner to the insurance management computer via the Internet; The pet insurance electronic contract creation means a pet insurance request receiving means provided in the insurance management computer for receiving a request for insurance based on the pet insurance application request data sent from the pet sales facility linking data sending means; an insurance management linking data display means provided in the insurance management computer for displaying the linking data from the sales facility linking data transmission means; an electronic contract template display means provided in the insurance management computer for displaying a template of an electronic contract regarding the pet insurance; and insurance management linking data input means for inputting the content of the linking data displayed on the insurance management linking data display means into the template of the electronic contract displayed on the electronic contract template display means by operating an operation means provided in the insurance management computer, The pet insurance management system described in claim 1, characterized in that the sales facility concluded electronic contract transmission means transmits the template of the electronic contract in which the linking data has been input by the insurance management linking data input means as the concluded electronic contract to the sales facility management computer via the Internet.

4. The grooming facility management device is disposed in the grooming facility and includes a treatment facility management computer. The treatment facility management computer a treatment facility pet ID determination means for determining whether the pet is a pet with a pet ID; a treatment facility pet insurance entitlement determination means for determining whether or not the pet with the pet ID is entitle to the pet insurance when the treatment facility pet ID determination means determines that the pet is an entitle to the pet ID; a treatment facility pet insurance attachment determination means for determining whether or not the pet with the pet ID needs to be attached with the pet insurance when the treatment facility pet insurance attachment determination means determines that the pet with the pet ID is not already attached with the pet insurance; When the treatment facility pet insurance attachment determination means determines that the pet owner needs the pet insurance, a treatment facility proxy enrollment procedure means performs the pet insurance enrollment procedure for the pet with the pet ID attached, which should be carried out by the owner with the pet insurance company, at the grooming treatment facility on behalf of the owner; The pet insurance electronic contract creation means is a first pet insurance electronic contract creation means provided in the insurance management computer, and a second pet insurance electronic contract creation means for creating the electronic pet insurance contract to be concluded between the owner and the pet insurance company regarding the pet with the pet ID based on the proxy enrollment procedure for the pet insurance by the treatment facility proxy enrollment procedure means; The electronic contract is then sent to the insurance company via the internet. The pet insurance management system according to claim 1, further comprising: a treatment facility concluded electronic contract receiving means provided in the treatment facility management computer for receiving the concluded electronic contract from the treatment facility concluded electronic contract sending means.

5. 5. The pet insurance management system according to claim 4, wherein the treatment facility proxy enrollment procedure performed by the treatment facility proxy enrollment procedure means is free of charge.

6. The treatment facility proxy enrollment procedure means is: a treatment facility linking data setting means for linking owner information that identifies the owner with the pet ID of the pet with the pet ID and setting the linking data when the treatment facility pet insurance attachment determination means determines that the owner needs the pet insurance in response to an operation input by the owner of an operation means provided in the treatment facility management computer indicating that the owner needs the pet insurance; and a treatment facility linking data transmission means for transmitting the linking data together with the pet owner's request data for pet insurance to the insurance management computer via the Internet, The second pet insurance electronic contract creation means: a pet insurance request receiving means provided in the insurance management computer for receiving a request for insurance based on the pet insurance request data sent from the treatment facility linking data sending means; a treatment facility linking data display means provided in the insurance management computer and displaying the linking data from the treatment facility linking data transmission means; an electronic contract template display means provided in the insurance management computer for displaying a template of an electronic contract regarding the pet insurance; and an insurance management linking data input means for inputting the content of the linking data displayed on the treatment facility linking data display means into the template of the electronic contract displayed on the electronic contract template display means by operating an operation means provided in the insurance management computer, The pet insurance management system described in claim 4, characterized in that the treatment facility concluded electronic contract transmission means is configured to transmit the template of the electronic contract in which the linking data has been entered by the insurance management linking data input means to the treatment facility management computer as the concluded electronic contract.

7. An insurance management device provided in a pet insurance company that handles pet insurance, the insurance management device having an insurance management computer; a treatment facility management device that is disposed in a grooming treatment facility that provides grooming treatments to pet owners' pets and has a treatment facility management computer; In the grooming facility, a pet ID is created as individual identification information for identifying the pet and is applied to the pet separately from the pet's body, The treatment facility management computer a treatment facility pet ID determination means for determining whether the pet is a pet with a pet ID; a treatment facility pet insurance entitlement determination means for determining whether or not the pet with the pet ID is entitle to the pet insurance when the treatment facility pet ID determination means determines that the pet is an entitle to the pet ID; a treatment facility pet insurance attachment determination means for determining whether or not the pet with the pet ID needs to be attached with the pet insurance when the treatment facility pet insurance attachment determination means determines that the pet with the pet ID is not already attached with the pet insurance; When the treatment facility pet insurance attachment determination means determines that the pet owner needs the pet insurance, a treatment facility proxy enrollment procedure means performs the pet insurance enrollment procedure for the pet with the pet ID attached, which should be carried out by the owner with the pet insurance company, at the grooming treatment facility on behalf of the owner; a pet insurance electronic contract creation means provided in the insurance management computer, which creates an electronic pet insurance contract to be concluded between the owner and the pet insurance company regarding the pet with the pet ID based on the pet insurance proxy enrollment procedure by the treatment facility proxy enrollment procedure means; The electronic contract is then sent to the insurance company via the internet. A pet insurance management system comprising: a treatment facility concluded electronic contract receiving means provided in the treatment facility management computer, for receiving the concluded electronic contract from the treatment facility concluded electronic contract sending means.

8. 8. The pet insurance management system according to claim 7, wherein the treatment facility proxy enrollment procedure by the treatment facility proxy enrollment procedure means is free of charge.

9. The treatment facility proxy enrollment procedure means is: a treatment facility linking data setting means for linking owner information that identifies the owner with the pet ID of the pet with the pet ID and setting the linking data when the treatment facility pet insurance attachment determination means determines that the owner needs the pet insurance in response to an operation input by the owner of an operation means provided in the treatment facility management computer indicating that the owner needs the pet insurance; and a treatment facility linking data transmission means for transmitting the linking data together with the pet owner's request data for pet insurance to the insurance management computer via the Internet, The pet insurance electronic contract creation means a pet insurance request receiving means provided in the insurance management computer for receiving a request for insurance based on the pet insurance request data sent from the treatment facility linking data sending means; a treatment facility linking data display means provided in the insurance management computer and displaying the linking data from the treatment facility linking data transmission means; an electronic contract template display means provided in the insurance management computer for displaying a template of an electronic contract regarding the pet insurance; and a treatment facility linking data input means for inputting the content of the linking data displayed on the treatment facility linking data display means into the template of the electronic contract displayed on the electronic contract template display means by operating an operation means provided in the insurance management computer, The pet insurance management system described in claim 7, characterized in that the treatment facility concluded electronic contract transmission means transmits the template of the electronic contract in which the linking data has been input by the treatment facility linking data input means as the concluded electronic contract.

10. The hospital management device is installed in the veterinary hospital and includes a reception management computer and a consultation management computer connected to the reception management computer via an in-hospital network so as to be able to communicate with each other, The reception management computer a medical examination reception means for receiving and processing a medical examination for the pet of the owner when the pet of the owner that is the pet to be examined is a pet with the pet ID and a pet covered by the pet insurance; an electronic medical record template display means for displaying a template of an electronic medical record; a linked data operation input means for inputting the contents of the linked data into the template of the electronic medical record to be displayed by the electronic medical record template display means, based on the linked data, when the mobile terminal of the owner who owns the mobile terminal has the linked data that links owner information that identifies the owner and the pet ID of the pet ID-attached pet; and an accepted electronic medical record sending means for sending the template of the electronic medical record into which the linked data has been input by the linked data operation input means as an accepted electronic medical record to the consultation management computer via the hospital network, The consultation management computer a received electronic medical record receiving means for receiving the received electronic medical record from the received electronic medical record sending means as a medical examination management electronic medical record; a medical examination management electronic medical record display means for displaying the medical examination management electronic medical record from the accepted electronic medical record receiving means; a medical examination result input operation means for inputting the input contents of the medical examination management electronic medical record to be displayed by the medical examination management electronic medical record display means and the results of the medical examination resulting from the interview with the owner into the medical examination management electronic medical record; and a medical examination completion electronic medical record sending means for sending the medical examination management electronic medical record as a medical examination completion electronic medical record to the reception management computer via the hospital network when the treatment of the pet of the owner is completed based on the medical examination results in the medical examination management electronic medical record that have been input by the medical examination result input operation means, The reception management computer further a completed medical treatment electronic medical record receiving means for receiving the completed medical treatment electronic medical record from the completed medical treatment electronic medical record sending means; an insurance claim sending means for determining the medical expenses for the pet of the owner based on the input contents of the completed medical treatment electronic medical record from the completed medical treatment electronic medical record receiving means, and sending a notice to the insurance management computer via the Internet indicating that insurance for the medical expenses will be claimed; The pet insurance management system of claim 1, characterized in that when notification is received from the insurance management computer via the Internet that the insurance payment will be made in response to the claim for the insurance payment transmitted by the insurance payment claim transmission means, the remaining amount obtained by deducting the insurance payment from the medical expenses is set as the medical payment amount to be claimed for the owner.

11. Equipped with an insurance period adjustment device, The electronic pet insurance contract creation means creates the concluded electronic contract so that the electronic contract includes the insurance period of the pet insurance as a predetermined insurance period, The insurance period adjustment device an insurance period determination means provided in the treatment facility management computer, which, when the treatment facility pet insurance entitlement determination means determines that the pet with the pet ID is already insured, determines whether the acceptance date for the grooming treatment of the pet is within the specified insurance period of the pet insurance; an extension request notification sending means, which is provided in the treatment facility management computer, for sending an insurance period extension request notification to the mobile terminal of the pet owner via the Internet when the insurance period determination means determines that the acceptance date for the pet grooming treatment is not within the specified insurance period in the concluded electronic contract; an extension period setting means provided in the treatment facility management computer for setting an extension period of the insurance period as the predetermined extension period based on a predetermined extension period transmitted by the owner from the mobile terminal; an extension data transmission means provided in the treatment facility management computer for transmitting the predetermined extension period from the extension period setting means together with an extension request as extension data to the insurance management computer via the Internet; an extension request receiving means provided in the insurance management computer for receiving a request for insurance period extension based on the extension data from the extension data transmitting means; an insurance management display means provided in the insurance management computer for displaying the concluded electronic contract based on reception by the extension request reception means; an extension period operation input means provided in the insurance management computer for inputting the predetermined extension period into the concluded electronic contract displayed on the insurance management display means; An electronic insurance contract extension setting means provided in the insurance management computer for setting the concluded electronic contract for which the specified extension period has been input by the extension period operation input means as an electronic insurance contract extension; an insurance period extension electronic contract transmission means provided in the insurance management computer for transmitting the insurance period extension electronic contract to the treatment facility management computer via the Internet; The pet insurance management system according to claim 7, further comprising: an insurance extension electronic contract receiving means provided in the treatment facility management computer for receiving the insurance extension electronic contract from the insurance extension electronic contract sending means.

12. A computer comprising: a pet ID creation step of creating a pet ID for each of a plurality of pets to be sold at the pet sales facility as individual identification information separate from the body of the pet so as to identify the pet; a pet insurance attachment determination step for determining whether or not pet insurance is required for the pet with the pet ID when the owner purchases the pet as a pet with a pet ID attached thereto; a pet insurance agency enrollment procedure step in which, in accordance with the determination in the pet insurance agency pet insurance attachment determination step that the pet owner needs the pet insurance, the pet insurance enrollment procedure for the pet with the pet ID that the pet owner must complete with the pet insurance company that handles the pet insurance is carried out by the pet insurance agency on behalf of the pet owner at the pet sales facility; a pet insurance electronic contract creation step of creating an electronic pet insurance contract to be concluded between the owner and the pet insurance company regarding the pet with the pet ID based on the pet insurance proxy enrollment procedure in the pet insurance proxy enrollment procedure step; a sales facility concluded electronic contract transmission step of transmitting the electronic contract created in the pet insurance electronic contract creation step as an concluded electronic contract via the Internet; A pet insurance management program that executes a sales facility concluded electronic contract receiving step for receiving the concluded electronic contract in the sales facility concluded electronic contract sending step.

13. The sales facility agent registration procedure step includes: a sales facility linking data setting step of linking owner information identifying the owner with the pet ID of the pet with the pet ID together and setting the linking data in accordance with the determination by the owner in the sales facility pet insurance attachment determination step that the pet insurance is necessary; and a sales facility linking data transmission step of transmitting the linking data via the Internet together with pet insurance enrollment request data from the owner, The step of creating an electronic pet insurance contract includes: a pet insurance enrollment request receiving step of receiving an enrollment request based on the pet insurance enrollment request data in the sales facility linking data transmitting step; an insurance management linking data display step for displaying the linking data in the sales facility linking data transmission step; an electronic contract template display step for displaying a template of the electronic contract regarding the pet insurance; an insurance management linking data operation input step of inputting the content of the linking data displayed in the insurance management linking data display step into the template of the electronic contract displayed in the electronic contract template display step, 13. The pet insurance management program of claim 12, further comprising: a step of causing the computer to execute the sales facility linking data setting step and the sales facility linking data sending step of the sales facility agent enrollment procedure step; and a step of causing the computer to execute the pet insurance enrollment request acceptance step, the insurance management linking data display step, the electronic contract template display step, and the insurance management linking data operation input step of the pet insurance electronic contract creation step; and a step of causing the computer to execute the sales facility concluded electronic contract sending step, such that in the sales facility concluded electronic contract sending step, the template of the electronic contract into which the linking data has been input in the insurance management linking data operation input step is sent as the concluded electronic contract via the Internet.

14. A computer comprising: a pet ID creation step of creating a pet ID corresponding to a pet to be groomed at a grooming facility as individual identification information separate from the body of the pet so as to identify the pet; a treatment facility pet determination step of determining whether the pet is a pet with a pet ID; a treatment facility pet insurance entitlement determination step of determining whether or not the pet with the pet ID is entitle to pet insurance, in response to the determination in the treatment facility pet determination step that the pet is an entitle to the pet ID; a treatment facility pet insurance attachment determination step for determining whether or not the pet with the pet ID needs to be attached with the pet insurance when it is determined in the treatment facility pet insurance attachment determination step that the pet with the pet ID is not already attached with the pet insurance; a treatment facility proxy enrollment procedure step in which, when it is determined in the treatment facility pet insurance attachment determination step that the owner needs to attach the pet insurance, the grooming facility carries out the pet insurance enrollment procedure for the pet with the pet ID that the owner should carry out with the pet insurance company that handles the pet insurance, through a treatment facility proxy enrollment procedure on behalf of the owner; a pet insurance electronic contract creation step of creating an electronic pet insurance contract to be concluded between the owner and the pet insurance company regarding the pet with the pet ID based on the pet insurance proxy enrollment procedure in the treatment facility proxy enrollment procedure step; a treatment facility concluded electronic contract transmission step of transmitting the electronic contract created in the pet insurance electronic contract creation step as an concluded electronic contract via the Internet; a treatment facility concluded electronic contract receiving step for receiving the concluded electronic contract in the treatment facility concluded electronic contract sending step;

15. An insurance period adjustment step is provided, In the step of creating the electronic pet insurance contract, the electronic contract is created as the concluded electronic contract so that the insurance period of the pet insurance is included as a predetermined insurance period, The insurance period adjustment step includes: an insurance period determination step of determining whether the date of acceptance of the grooming treatment for the pet with the pet ID is within the specified insurance period of the pet insurance, in accordance with the determination step of determining whether the pet insurance has been attached to the pet with the pet ID in the treatment facility pet insurance attachment determination step; an extension request sending step of sending a notice of request for extension of the insurance period to the mobile terminal of the owner via the Internet when it is determined in the insurance period determination step that the acceptance date of the grooming treatment of the pet is not within the specified insurance period in the concluded electronic contract; an extension period setting step of setting an extension period of the insurance period as the predetermined extension period based on a predetermined extension period transmitted from the mobile terminal of the owner; an extension data transmission step of transmitting the extension period together with an extension request as extension data via the Internet; an extension request receiving step of receiving a request for an extension of the insurance period based on the extension data in the extension data transmitting step; an insurance management display step of displaying the concluded electronic contract based on the reception in the extension request reception step; an insurance period extension operation input step of inputting the predetermined extension period into the concluded electronic contract related to the display in the insurance management display step; an insurance period extension electronic contract setting step for setting the concluded electronic contract that has been input in the insurance period extension operation input step as an insurance period extension electronic contract; an insurance period extension electronic contract transmission step of transmitting the insurance period extension electronic contract via the Internet; and an insurance period extension electronic contract receiving step for receiving the insurance period extension electronic contract in the insurance period extension electronic contract sending step, 15. The pet insurance management program of claim 14, wherein the computer is caused to execute the electronic pet insurance contract creation step, and also to execute the insurance period determination step, the extension request sending step, the extension period setting step, the extension data sending step, the extension request receiving step, the insurance management display step, the insurance period extension operation input step, the insurance period extension electronic contract setting step, the insurance period extension electronic contract sending step, and the insurance period extension electronic contract receiving step of the insurance period adjustment step.

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