Medical cooperation service support device and medical cooperation service support method

Abstract

To provide a technique that can concretely confirm and analyze a condition of each elderly person from various points of view, and appropriately provide useful information and services to the elderly persons and related stakeholders.SOLUTION: A medical cooperation service support device 100 includes: a storage device 101 which stores information issued by medical institutions and the like involved with an elderly person, information on a remote caregiver, and information on services to be provided according to a condition of the elderly person; and a computing device 104 which determines specific information that meets a criterion in the information on the elderly person, matches the specific information with the information on the services, determines services that can be provided according to the condition, distributes the specific information and the information on the services for a fee to a terminal of the remote caregiver, and executes processing of information provision fee payment to medical institutions and the like funded by the information usage fee received from the remote caregiver.SELECTED DRAWING: Figure 2

Description

[Technical Field]

[0001] The present invention relates to a medical cooperation service support device and a medical cooperation service support method. [Background technology]

[0002] In Japan, population decline and aging are expected to accelerate, and these trends are likely to become even stronger in rural areas. Furthermore, many elderly people living in rural areas live alone. Therefore, even if they experience physical or mental discomfort, they must make various decisions and visit medical institutions on their own. In such cases, the elderly's children, grandchildren, and other relatives live in cities, making it difficult for them to properly monitor and care for their elderly parents and grandparents.

[0003] As a conventional technology related to health management, for example, a technology has been proposed that constantly manages an individual's health so that appropriate medical care or nursing can be received at the appropriate time when there is a possibility of health damage or when health damage has occurred (see Patent Document 1).

[0004] This technology relates to a personal health management system that is installed outside a hospital and is characterized by comprising: a collection means for collecting biopsy data or specimen test data; an abnormal value detection means for detecting abnormal values ​​indicating abnormal health conditions based on the test data collected by the collection means; and a communication means for notifying the hospital of the detection result of an abnormal value detected by the abnormal value detection means.

[0005] Other proposed technologies include one that indexes an individual's health status based on a comparison of various health checkup data with a standard health model and various disease models, and visually displays an individual's health status from the past to the future by evaluating the health level when factors affecting health, such as lifestyle habits, are changed as parameters (see Patent Document 2).

[0006] This technology relates to a health assessment system that comprises an input means for inputting health checkup data of the person being assessed over several years, a model storage means for storing a standard health model created based on health checkup data of a large number of healthy people over several years and a disease model created for each of several types of diseases based on health checkup data of unhealthy people over several years, an assessment means for comparing the health checkup data of the person being assessed inputted into the input means with the standard health model and the disease model to assess the health of the person being assessed over several years, and an output means for visually outputting the health of the person being assessed by the assessment means.

[0007] Furthermore, a technology has been proposed for determining contract premiums by appropriately calculating insurance risks related to the insured's diabetes (hyperglycemia) (see Patent Document 3).

[0008] This technology relates to an insurance system that is configured by connecting the insured's terminal and a server via a communications network, and in which the server determines the contract premium for an insurance contract with the insured based on a request from the insured and the insured's personal data, characterized in that the server is equipped with an insurance contract acceptance unit that accepts the insured's personal data via the communications network, a medical institution receiving unit that receives from the medical institution the insured has visited, a long-term blood glucose control index for the insured, a data receiving unit that receives dietary management performance data for the insured obtained from a dietary management supporter who undertakes the insured's dietary management, and a calculation unit that determines the contract premium for the insured at a preset rate in accordance with the personal data, long-term blood glucose control index, and dietary management performance data obtained from the acceptance unit and the receiving unit. [Prior art documents] [Patent documents]

[0009] [Patent Document 1] Japanese Patent Application Publication No. 9-28682 [Patent Document 2] Japanese Patent Application Laid-Open No. 2002-63278 [Patent Document 3] Japanese Patent Application Laid-Open No. 2011-165220 Summary of the Invention [Problem to be solved by the invention]

[0010] If the children or grandchildren of the elderly people mentioned above want to keep an eye on them remotely, it is conceivable that they will use various safety confirmation services (e.g., by checking infrastructure usage history or calling out to them when making various deliveries). On the other hand, there are still no services or infrastructure that can go beyond simply checking the safety of elderly people to more specifically check their condition and provide appropriate management and support.

[0011] Therefore, it is difficult for the children and grandchildren (hereafter referred to as remote caregivers) to remotely understand the situation of their parents and grandparents in rural areas and provide various types of support in terms of lifestyle, health, and asset management.

[0012] On the other hand, it is important for medical institutions and various businesses to secure opportunities to acquire customers and profits in the coming aging society by proposing appropriate services and products to the elderly and their remote caregivers in a timely manner. On the other hand, the elderly and their remote caregivers also want such suitable services and products to be proposed.

[0013] However, as mentioned above, given that it is not possible to confirm the specific circumstances of each elderly person, it is not possible to conduct analyses that meet the needs of medical institutions, various businesses, elderly people, or their remote caregivers.

[0014] Therefore, the object of the present invention is to provide technology that enables specific confirmation and analysis of the condition of each elderly person from various perspectives, and enables appropriate provision of information, services, etc. that are useful to the elderly person and related stakeholders. [Means for solving the problem]

[0015] The medical collaboration service support device of the present invention, which solves the above-mentioned problem, is characterized by including: a memory device that stores information about the elderly person issued by a medical institution or business involved with the elderly person, information about the elderly person's remote caregiver, and information about services or products provided by a specified service provider depending on the elderly person's situation; a process for determining specific information from the elderly person's information that meets specified criteria; a process for comparing the specific information with the service or product information and determining services or products that can be provided depending on the situation indicated by the specific information; a process for delivering the specific information and the determined service or product information to the remote caregiver's terminal for a fee; and a calculation device that executes a process for paying a specified information provision fee to the medical institution or business that issued the elderly person's information, using information usage fees received from the remote caregiver based on the remote caregiver's record of receiving the paid delivery. In addition, the medical collaboration service support method of the present invention is characterized in that an information processing device has a memory device that stores information about the elderly person issued by a medical institution or business involved with the elderly person, information about the elderly person's remote caregiver, and information about services or products provided by a specified service provider depending on the elderly person's situation, and performs the following processes: determining specific information from the elderly person's information that meets specified criteria; comparing the specific information with the service or product information and determining services or products that can be provided depending on the situation indicated by the specific information; delivering the specific information and the determined service or product information to the remote caregiver's terminal for a fee; and paying a specified information provision fee to the medical institution or business that issued the elderly person's information using the information usage fee received from the remote caregiver based on the remote caregiver's record of receiving the paid delivery. [Effects of the Invention]

[0016] According to the present invention, the condition of each elderly person can be specifically confirmed and analyzed from various perspectives, and useful information, services, etc. can be provided appropriately to the elderly person and stakeholders related to them. [Brief explanation of the drawings]

[0017] [Figure 1] 1 is a diagram illustrating a network configuration including a medical collaboration service support device according to an embodiment of the present invention. [Figure 2] 1 is a diagram illustrating an example of the hardware configuration of a medical cooperation service support device according to an embodiment of the present invention. [Figure 3] FIG. 2 is a diagram illustrating an example of the configuration of a medical data DB according to the present embodiment. [Figure 4] FIG. 2 is a diagram showing an example of the configuration of a financial data DB in the present embodiment. [Figure 5] FIG. 2 is a diagram illustrating an example of the configuration of a product DB according to the present embodiment. [Figure 6] FIG. 2 is a diagram illustrating an example of the configuration of a delivery record DB according to the present embodiment. [Figure 7] FIG. 2 is a diagram showing an example of the flow of a medical collaboration service support method according to the present embodiment. [Figure 8] FIG. 2 is a diagram showing an example of the flow of a medical collaboration service support method according to the present embodiment. [Figure 9] FIG. 2 is a diagram showing an example of the flow of a medical collaboration service support method according to the present embodiment. [Figure 10] FIG. 10 is a diagram showing an example of a screen in this embodiment. [Figure 11] FIG. 10 is a diagram showing an example of a screen in this embodiment. [Figure 12] FIG. 10 is a diagram showing an example of a screen in this embodiment. DETAILED DESCRIPTION OF THE INVENTION

[0018] <Network configuration> An embodiment of the present invention will be described in detail below with reference to the drawings. Fig. 1 is a diagram showing the configuration of a network including a medical collaboration service support device 100 according to this embodiment. The medical collaboration service support device 100 shown in Fig. 1 is a computer that provides technology that specifically checks and analyzes the condition of each elderly person from various perspectives and enables appropriate provision of information, services, etc. that are useful to the elderly person and related stakeholders.

[0019] 1, the medical cooperation service support device 100 of this embodiment is communicably connected to a caregiver terminal 200, an elderly person terminal 300, a medical institution system 400, a financial institution system 500, and a business operator system 600 via a network 1. Therefore, these may be collectively referred to as a medical cooperation service support system 10.

[0020] The medical collaboration service support device 100 of this embodiment can be said to be a device that mediates or provides services such as information distribution and service and product suggestions to remote caregivers of elderly people based on data obtained by medical institutions and various businesses regarding the elderly (data regarding medical visits obtained from tests and examinations when the elderly visits a medical institution, data obtained from financial institutions when the elderly make financial transactions).

[0021] Of course, the configuration and functions of the medical cooperation service support device 100 may be implemented by any one of the medical institution system 400, the financial institution system 500, and the business operator system 600, or in cooperation with them.

[0022] On the other hand, the caregiver terminal 200 is a terminal used by a caregiver who lives far away from the elderly person, i.e., a remote caregiver, and is used to view the information distributed by the medical collaboration service support device 100, and to check and use services provided by specified businesses based on that information.

[0023] Specifically, smartphones, tablet devices, personal computers, etc. can be envisioned.

[0024] The elderly person terminal 300 is a terminal used by the elderly person, which receives information delivered from the medical collaboration service support device 100 and executes processes such as screen display and audio output. More specifically, it can be a smartphone, tablet terminal, or personal computer. Alternatively, it may be a device that observes the elderly person's biological information (e.g., blood pressure, pulse, heart rate, blood sugar level, number of steps, etc.) and can exchange the observed values ​​as a type of medical data with the medical collaboration service support device 100 via the network 1.

[0025] The medical institution system 400 is a computer system installed in a medical institution where the elderly person undergoes various tests, medical examinations by doctors, and treatments.

[0026] This medical institution system 400 manages the results of tests and examinations for each elderly person at the medical institution, and provides this as information regarding medical examinations to the medical cooperation service support device 100 at regular intervals or upon request.

[0027] In addition, the financial institution system 500 is a system of a financial institution used by the elderly people mentioned above, which acquires and manages the transaction history of elderly customers from various devices (e.g., ATMs, etc.) and accounting systems, and provides this as financial transaction information to the medical collaboration service support device 100 at regular intervals or upon request.

[0028] The business operator system 600 is a system of a business operator that provides services and products that are useful for the treatment of illnesses, rehabilitation, and caregiving to elderly people and their remote caregivers.

[0029] Such a business operator system 600 also provides the medical cooperation service support device 100 with information on the features of the above-mentioned services and products, as well as the diseases and symptoms to which they are applicable. <Hardware configuration> The hardware configuration of the medical cooperation service support device 100 of this embodiment is as shown in FIG.

[0030] That is, the medical cooperation service support device 100 includes a storage device 101 , a memory 103 , a calculation device 104 , and a communication device 105 .

[0031] Of these, the storage device 101 is configured with an appropriate nonvolatile storage element such as an SSD (Solid State Drive) or a hard disk drive.

[0032] The memory 103 is composed of a volatile storage element such as a RAM (Random Access Memory).

[0033] The arithmetic device 104 is a CPU (Central Processing Unit) that reads out the program 102 stored in the storage device 101 into the memory 103 and executes it to perform overall control of the device itself and to perform various determinations, calculations, and control processes.

[0034] The communication device 105 is assumed to be a network interface card or the like that is connected to the network 1 and handles communication processing with the caregiver terminal 200, elderly person terminal 300, medical institution system 400, financial institution system 500, and business operator system 600.

[0035] Preferably, the medical cooperation service support device 100 further includes an input device that accepts key input or voice input from a user such as an administrator, and an output device such as a display that displays processed data.

[0036] In addition to a program 102 for implementing the functions required for the medical cooperation service support device of this embodiment, at least a medical data DB 125, a financial data DB 126, a product data DB 127, and a delivery record DB 128 are stored in the storage device 101. However, details of these databases will be described later. <Data structure example> Next, a description will be given of various types of information used by the medical cooperation service support device 100 of this embodiment. Fig. 3 shows an example of the medical data DB 125 in this embodiment.

[0037] The medical data DB 125 of this embodiment is a database that acquires from the medical institution system 400 and stores medical data (information regarding medical examinations) relating to elderly people who have undergone examinations, diagnoses, treatments, etc. at medical institutions.

[0038] This medical data DB125 is a collection of records that link together the elderly person's attributes (e.g., name, address, contact information, My Number, remote caregiver and their contact information, etc.) and medical history (e.g., medical institution visited, date of visit, results of visit, prescription contents, doctor's findings) using, for example, an elderly person ID that uniquely identifies the elderly person as a key.

[0039] 4 shows an example of the financial data DB 126 in this embodiment. The financial data DB 126 in this embodiment is a database that stores the history of financial transactions that the elderly person has made at financial institutions.

[0040] This financial data DB126 is a collection of records that link data such as the elderly person's attributes (e.g., name, address, contact information, My Number), the financial institution where the account is held, branch number, account number, and transaction history, using, for example, the customer ID of the elderly person at a financial institution as a key.

[0041] The above-mentioned transaction history may include data such as the type of transaction (e.g., transfer, withdrawal, deposit, buying and selling of financial products, etc.), content (e.g., transaction amount, transaction target, etc.), and errors that occurred (e.g., operational error, timeout, etc.).

[0042] 5 shows an example of the product data DB 127 in this embodiment. The product data DB 127 in this embodiment is a database that stores information about products and services that can be provided by businesses and that can be presented to elderly people and their remote caregivers.

[0043] This product data DB127 is a collection of records that link data such as the name, type, content, price, and diseases or symptoms to which the product or service may be applied, and their criteria, using the product or service ID as a key.

[0044] 6 shows an example of the configuration of the delivery record DB 128 in this embodiment. The delivery record DB 128 in this embodiment is a database that stores record information on the delivery by the medical collaboration service support device 100 of information on products and services that can be provided by the above-mentioned businesses to remote caregivers or elderly people.

[0045] This performance information includes not only the performance of the information distribution but also the performance of the remote caregiver (or the elderly person) who received the information distribution using (which may include the concept of purchasing) the target product or service of the information distribution. Information on this usage performance is provided by the business operator system 600.

[0046] The distribution history DB128 in this embodiment is a collection of records that link data such as the date and time of information distribution, the target person (identification information of the remote caregiver or elderly person), distribution volume, the name of the business provider of the target product or service, and usage history, using, for example, the identification information of the medical institution that provides the medical data, which is the original data of the distribution information, and the financial institution that provides the financial transaction data, and the ID of the target product or service for the information distribution as keys. <Flow example: Data acquisition> The actual procedure of the medical collaboration service support method according to this embodiment will be described below with reference to the accompanying drawings. The various operations corresponding to the medical collaboration service support method described below are realized by a program that is read into memory or the like and executed by the medical collaboration service support device 100. This program is composed of code for performing the various operations described below.

[0047] FIG. 7 is a diagram showing an example of the flow of a medical cooperation service support method according to this embodiment, and specifically, a flowchart showing an example of the procedure for acquiring various data relating to elderly people.

[0048] Here, the medical institution system 400 of the medical institution where the elderly person visits to receive medical services manages information regarding the elderly person's visit, such as the results of detailed examinations and health checkups, and the doctor's findings based on those results, and distributes this information to the medical collaboration service support device 100 at regular intervals or whenever requested.

[0049] The results of detailed examinations and health checkups, which are the above-mentioned information about medical consultations, may be values ​​such as blood pressure, heart rate, pulse, electrocardiogram, blood concentration of a specific substance, etc. The doctor's findings may be values ​​such as "suspected dementia," "suspected XX cancer," "high blood pressure," "needs cytology," and "needs 24-hour monitoring."

[0050] In this case, the medical collaboration service support device 100 acquires the results of detailed examinations and health checkups, or data on findings, and the elderly person's identification information (elderly person ID, My Number, etc.) from the above-mentioned medical institution system 400 (s1), and stores this in the medical data DB 125 (s2).

[0051] Similarly, the financial institution system 500 of the financial institution where the elderly person visits to conduct financial transactions manages information on the elderly person's financial transactions, such as various transactions such as transfers, withdrawals, deposits, and financial product purchases and sales, which are conducted at the financial institution's branch or ATM (Automatic Teller Machine) or via the Internet banking system, as well as information on the details of those transactions (e.g., transaction amount, transaction subject, etc.) and any errors that have occurred (e.g., operating errors, timeouts, etc.), and distributes this information to the medical collaboration service support device 100 at regular intervals or whenever requested.

[0052] In this case, the medical cooperation service support device 100 acquires financial transaction information and the elderly person's identification information (such as customer ID or My Number) from the above-mentioned financial institution system 500 (s3), and stores this in the financial data DB 126 (s4).

[0053] By the processing up to this point, records of each elderly person are registered in the medical data DB 125 and the financial data DB 126, and the databases are configured appropriately. <Flow example: Information distribution, etc.> Next, the actual procedure will be described. Fig. 8 is a diagram showing an example of the flow of the medical cooperation service support method in this embodiment, specifically, an example of the flow when various data acquired and managed regarding elderly people (data acquired from the medical institution system 400 and the financial institution system 500) are appropriately processed and appropriate information distribution is performed.

[0054] In this case, the medical cooperation service support device 100 accesses the medical data DB 125 and the financial data DB 126, and determines specific information that meets a predetermined standard from among the predetermined or each piece of information about the elderly person (s10).

[0055] The information about the elderly person mentioned above is information about visits to medical institutions by the elderly person, such as the results of detailed examinations and health checkups, or doctor's findings based on those results.

[0056] In this case, the above-mentioned predetermined criteria relate to, for example, the diseases and symptoms to which the medical and nursing care services and products provided by the business operator are applicable.

[0057] More specifically, these are criteria such as the level of a specific item (e.g., blood concentration of a specific substance) shown in test results at a medical institution, or the presence or absence of keywords included in the doctor's findings (e.g., suspected dementia), and can be said to be standards that indicate the level at which treatment such as medication or surgery, or support from others, is required.

[0058] Alternatively, the information on the elderly person may also include information on financial transactions that the elderly person has carried out at a branch of a financial institution, an ATM (Automatic Teller Machine), or an Internet banking system.

[0059] In this case, the predetermined criteria are those related to the diseases or symptoms that are covered by the medical or nursing care services or products provided by the business operator. More specifically, they are criteria such as the frequency or occurrence of specific operations (e.g., delayed or incorrect password entry) or specific events (e.g., repeated operation or incorrect operation) indicated by financial transaction history, etc., and if a certain error or operation is repeated more frequently than a certain standard, it can be said to be a criterion indicating the level at which the aforementioned disease, etc. is suspected and treatment such as medication or surgery or support from others is required.

[0060] Next, the medical cooperation service support device 100 compares the specific information determined in the above s10 with the product DB 127 (information on services or products) and determines the services or products that can be provided according to the situation indicated by the specific information (s11).

[0061] For example, if the specific information is related to "dementia" (e.g., a doctor's findings and / or a financial transaction error suggest dementia), the assessment will identify services or products such as rehabilitation services or medication services that are expected to be effective in improving the symptoms of dementia, or specialized nursing care services or nursing care equipment.

[0062] Next, the medical collaboration service support device 100 distributes at least one of the specific information determined in s10 and the service or product information determined in s11 (see screen 1000 in Figures 10 and 11) to the caregiver terminal 200 or the elderly person terminal 300 for a fee (s12).

[0063] There are no particular limitations on the form of paid distribution, but one possible format is to calculate the distribution fee based on a specified unit price per distribution or per unit data volume, the number of distributions during a certain period, and the total amount of data distributed, and then settle the distribution fee using a pre-specified payment method (e.g., credit card, electronic money, bank debit, etc.). <Example of flow: Incentive granting, etc.> Next, we will explain the actual procedure for granting incentives to the above-mentioned medical institutions, financial institutions, etc. Figure 9 is a diagram showing an example of the flow of the medical collaboration service support method in this embodiment, specifically, an example of the processing flow for granting incentives to medical institutions and financial institutions that have distributed or provided information about elderly people to the medical collaboration service support device 100.

[0064] In this case, the medical collaboration service support device 100 refers to the history of the paid distribution in the above-mentioned s12 in the distribution record DB 128, and compiles the record of the specified remote caregiver receiving the paid distribution, or the record of the use of products or services based on the information received in the paid distribution (s20).

[0065] In addition, the aggregation in s20 described above can be expected to be a process of aggregating the distribution volume and usage history indicated by each record in the distribution history DB128 for each medical institution (provider of the medical data that was the source of the data subject to paid distribution), financial institution (provider of the financial transaction data that was the source of the data subject to paid distribution), and business name (provider of the product or service).

[0066] This allows obtaining the amount of distribution for each medical institution and financial institution during a certain period, as well as the usage fee (e.g., total amount of use or purchase) for each business during that period. The medical collaboration service support device 100 calculates the distribution fee by multiplying the "distribution amount" obtained by the above-mentioned aggregation by the specified fee per unit amount of information.

[0067] Next, the medical cooperation service support device 100 executes a process (see FIG. 12) of paying a predetermined information provision fee to the medical institution or financial institution that issued the information on the elderly person, based on the information on the distribution fee from the tabulation result obtained in s20, for a certain percentage of the information usage fee obtained from the predetermined remote caregiver (s21). The payment process itself is executed by a predetermined procedure such as bank transfer or direct debit.

[0068] In addition, based on the usage fees from the aggregated results obtained in s20, the medical collaboration service support device 100 uses the brokerage fee received from the business providing the service or product as the source of funds, and pays a certain percentage of this as an information provision fee to the medical institution or financial institution that issued the information about the elderly person (s22), and then ends the processing.

[0069] The best mode for carrying out the present invention has been specifically described above, but the present invention is not limited to this and can be modified in various ways without departing from the spirit of the present invention.

[0070] According to this embodiment, the condition of each elderly person can be specifically confirmed and analyzed from various perspectives, and useful information, services, etc. can be provided appropriately to the elderly person and related stakeholders.

[0071] The description of this specification makes at least the following clear: That is, in the medical collaboration service support device of this embodiment, the arithmetic device may execute processing for paying a predetermined information provision fee to the medical institution or the business that issued the information of the elderly person, using an intermediary fee obtained from a provider of the service or product based on the usage record of the service or product by the remote caregiver.

[0072] This will enable medical institutions and businesses to receive incentives based on the services provided or used based on information provided by patients or elderly customers. This will ensure that medical institutions and businesses can obtain economic value from the distribution of medical data, and will also enable remote caregivers and elderly people to efficiently receive suitable services based on that medical data.

[0073] In addition, in the medical collaboration service support device of this embodiment, the calculation device may, when performing the paid distribution, distribute, for a fee, information regarding the elderly person's visit to the medical institution as the specific information to the terminal of the remote caregiver.

[0074] This will enable the rapid and reliable notification of a diagnosis by a medical institution that an elderly relative has signs or symptoms of dementia or a specific disease to their child, grandchild, or other remote caregiver. This type of notification is extremely useful for remote caregivers who find it difficult to keep up with the details of their distant relatives, and will enable them to consider necessary measures early and take appropriate action.

[0075] Furthermore, in the medical collaboration service support device of this embodiment, when performing the paid distribution, the calculation device may compare the information regarding the visit with the information regarding the service or product stored in the storage device, determine the appropriate service or product or provider thereof based on the elderly person's visit results, and distribute information regarding the service or product or provider thereof to the remote caregiver's terminal for a fee.

[0076] This will not only notify the remote caregiver (or elderly person) of the diagnosis of a specific disease or signs of dementia, but will also suggest services and products that are necessary or suitable for dealing with such situations.

[0077] Furthermore, in the medical collaboration service support device of this embodiment, when determining the service or product, the computing device may, based on information on financial transactions by the elderly person, which is information issued by the business operator, a financial institution, and information issued by the medical institution, if it detects that a specified financial transaction has been made by an elderly person whose health condition is in a specified state, infer that the elderly person is suspected of having a specific disease, and determine the service or product that can be provided depending on the state of the suspected disease.

[0078] This makes it possible to accurately predict the onset of specific diseases or dementia, etc., in elderly people who have received specific test results or doctor's findings at medical institutions, based on the occurrence of specific behaviors or financial transactions involving errors, and also makes it possible to accurately suggest suitable services, products, etc. to remote caregivers to deal with these conditions.

[0079] In addition, in the medical collaboration service support method of this embodiment, the information processing device may execute the process of paying a specified information provision fee to the medical institution or business that issued the elderly person's information, using an intermediary fee obtained from the provider of the service or product based on the remote caregiver's usage history of the service or product.

[0080] In addition, in the medical collaboration service support method of this embodiment, the information processing device may, when performing the paid distribution, distribute, for a fee, information regarding the elderly person's visit to the medical institution as the specific information to the remote caregiver's terminal.

[0081] Furthermore, in the medical collaboration service support method of this embodiment, when performing the paid distribution, the information processing device may compare the information regarding the visit with the information regarding the service or product stored in the storage device, determine an appropriate service or product or a provider thereof based on the elderly person's visit results, and distribute information regarding the service or product or a provider thereof to the remote caregiver's terminal for a fee.

[0082] Furthermore, in the medical collaboration service support method of this embodiment, when the information processing device determines the service or product, if it detects that a specified financial transaction has been made by an elderly person whose health condition is in a specified state, based on information on financial transactions by the elderly person, which is information issued by the financial institution that is the business operator, and information issued by the medical institution, it may infer that the elderly person is suspected of having a specific disease and determine the service or product that can be provided depending on the state of the suspected disease. [Explanation of symbols]

[0083] 1 Network 10 Medical Collaboration Service Support System 100 Medical collaboration service support device 101 Storage device 102 Programs 103 memory 104 Arithmetic unit 105 Communication equipment 125 Medical Data DB 126 Financial Data DB 127 Product DB 128 Distribution performance DB 200 Caregiver terminal 300 Elderly Devices 400 Medical Institution Systems 500 Financial Institution Systems 600 Operator Systems

Claims

1. a storage device for storing information on the elderly person issued by a medical institution or business associated with the elderly person, information on a remote caregiver for the elderly person, and information on services or products provided by a predetermined service provider according to the elderly person's condition; a computing device that executes a process of determining specific information from the information of the elderly person that meets a predetermined standard, a process of comparing the specific information with information on the service or product and determining which service or product can be provided depending on the situation indicated by the specific information, a process of distributing the specific information and the determined information on the service or product to the terminal of the remote caregiver for a fee, and a process of paying a predetermined information provision fee to the medical institution or the business that issued the information of the elderly person using information usage fees obtained from the remote caregiver based on the record of the remote caregiver receiving the paid distribution; A medical cooperation service support device comprising:

2. The computing device The system executes the payment of a predetermined information provision fee to the medical institution or business that issued the elderly person's information, using the intermediary fee received from the provider of the service or product based on the usage record of the service or product by the remote caregiver.

2. The medical cooperation service support device according to claim 1.

3. The computing device In the paid distribution, information regarding the elderly person's visit to the medical institution is distributed to the terminal of the remote caregiver for a fee as the specific information.

2. The medical cooperation service support device according to claim 1.

4. The computing device When distributing the service for a fee, the information regarding the visit is compared with the information regarding the service or product stored in the storage device, and an appropriate service or product or a provider thereof is determined according to the result of the visit of the elderly person, and the information regarding the service or product or the provider thereof is distributed to the terminal of the remote caregiver for a fee.

4. The medical cooperation service support device according to claim 3.

5. The computing device When determining the services or products, if it is detected that a specified financial transaction has been made by an elderly person whose health condition is in a specified state, the system infers that the elderly person is suspected of having a specific disease and determines the services or products that can be provided depending on the state of the suspected disease, based on information on financial transactions by the elderly person, which is information issued by the financial institution that is the business operator, and information issued by the medical institution.

2. The medical cooperation service support device according to claim 1.

6. The information processing device The system is provided with a storage device that stores information on the elderly person issued by a medical institution or business associated with the elderly person, information on the elderly person's remote caregiver, and information on services or products that a predetermined service provider provides according to the elderly person's condition, a process of determining specific information from the information of the elderly person that meets a predetermined standard; a process of comparing the specific information with the information of the service or product and determining which service or product can be provided depending on the situation indicated by the specific information; a process of distributing the specific information and the determined information of the service or product to the terminal of the remote caregiver for a fee; and a process of paying a predetermined information provision fee to the medical institution or the business that issued the information of the elderly person using the information usage fee received from the remote caregiver based on the record of the remote caregiver receiving the paid distribution. A medical cooperation service support method characterized by:

7. The information processing device, and executing a process for paying a predetermined information provision fee to the medical institution or business that issued the information on the elderly person, using an intermediary fee obtained from the provider of the service or product based on the usage record of the service or product by the remote caregiver.

7. The medical cooperation service support method according to claim 6.

8. The information processing device, In the paid distribution, information regarding the elderly person's visit to the medical institution is distributed to the terminal of the remote caregiver for a fee as the specific information.

7. The medical cooperation service support method according to claim 6.

9. The information processing device, When distributing the service for a fee, the information regarding the visit is compared with the information regarding the service or product stored in the storage device, and an appropriate service or product or a provider thereof is determined according to the result of the visit of the elderly person, and the information regarding the service or product or the provider thereof is distributed to the terminal of the remote caregiver for a fee.

9. The medical cooperation service support method according to claim 8.

10. The information processing device, When determining the service or product, if it is detected that a specified financial transaction has been made by an elderly person whose health condition is in a specified state, based on information on financial transactions by the elderly person, which is information issued by the financial institution that is the business operator, and information issued by the medical institution, it is suspected that the elderly person has a specific disease, and determines the service or product that can be provided depending on the state of the suspected disease.

7. The medical cooperation service support method according to claim 6.

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