A reservation support device, reservation support method, and program for tourism content.

Abstract

To provide a reservation support device that improves degree of freedom in selecting tourism content and that can support transactions related to a transaction object.SOLUTION: A reservation support device 10 includes: an acquisition part 11 which acquires tourist site information capable of identifying a tourist site under a jurisdiction of a tourism promoter, and tourism content information related to the tourist site's tourism content, which is tourism related service for electric commerce; a generation part 12 which generates a unique EC (Electronic Commerce) site for each tourist site based on the tourist site information; a display part 13 which displays the tourism content information of the tourist site on the EC site; and a reservation processing part 14 which executes a reservation process for a use reservation of the tourism content when receiving a reservation request from a user.SELECTED DRAWING: Figure 1

Description

Technical Field

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[0001] The present invention relates to a reservation support device for tourism content, a reservation support method, and a program.

Background Art

[0002] Patent Document 1 discloses a travel product reservation system capable of designing and reserving a travel product in which an accommodation facility and a means of transportation to the accommodation facility are associated according to a user's designation.

Prior Art Documents

Patent Documents

[0003]

Patent Document 1

Summary of the Invention

Problems to be Solved by the Invention

[0004] Since the technology of Patent Document 1 targets only travel products in which an accommodation facility and a means of transportation are associated, there is a problem that tourism content cannot be freely reserved. In addition, there is a need for a new technology that can support transactions related to at least one of the products and services that are the subject of transactions.

[0005] Therefore, an object of the present invention is to provide a reservation support device, a reservation support method, a program, and a recording medium that improve the degree of freedom in selecting tourism content and support transactions related to the transaction targets.

Means for Solving the Problems

[0006] To achieve the above object, the reservation support device of the present invention includes an acquisition unit, a generation unit, a display unit, and a reservation processing unit, where the acquisition unit acquires tourism destination information that can identify a tourism destination under the jurisdiction of a tourism promoter, and tourism content information regarding tourism content in the tourism destination. The aforementioned tourism content is a tourism-related service that is subject to e-commerce. The generation unit generates a unique e-commerce (Electronic Commerce) site for each tourist destination based on the tourist destination information. The display unit displays the tourism content information for the tourist destination on the e-commerce site. The aforementioned reservation processing unit is a device that, upon receiving a reservation request from a user, executes reservation processing related to the reservation of use of the aforementioned tourism content.

[0007] The reservation support method of the present invention is This includes the acquisition process, generation process, display process, and reservation processing process, The acquisition process involves acquiring tourist destination information that can identify tourist destinations under the jurisdiction of the tourism promoter, and tourist content information relating to the tourist content of said tourist destinations. The aforementioned tourism content is a tourism-related service that is subject to e-commerce. The aforementioned generation process generates a unique e-commerce (EC) site for each tourist destination based on the tourist destination information. The display step involves displaying the tourism content information for the tourist destination on the e-commerce site. The aforementioned reservation processing step is a method that, upon receiving a reservation request from a user, executes reservation processing related to the reservation of use of the tourism content. [Effects of the Invention]

[0008] According to the present invention, it is possible to improve the degree of freedom in selecting tourism content and to support transactions related to the aforementioned transaction items. [Brief explanation of the drawing]

[0009] [Figure 1] Figure 1 is a block diagram showing an example of the configuration of the reservation support device according to Embodiment 1. [Figure 2] Figure 2 is a block diagram showing an example of the hardware configuration of the reservation support device of Embodiment 1. [Figure 3A] FIG. 3A is a flowchart showing an example of the process in the reservation support method of Embodiment 1. [Figure 3B] FIG. 3B is a flowchart showing an example of the process in the reservation support method of Embodiment 1. [Figure 3C] FIG. 3C is a flowchart showing an example of the process in the reservation support method of Embodiment 1. [Figure 3D] FIG. 3D is a flowchart showing an example of the process in the reservation support method of Embodiment 1. [Figure 4] FIG. 4 is a schematic diagram showing an example of the configuration of the reservation system of Embodiment 2. MODE FOR CARRYING OUT THE INVENTION

[0010] In the reservation support device of the present invention, for example, at least one of the tourist destination information and the tourist content information includes location information. When the location information is included in the tourist destination information, the generation unit generates the EC site in association with the location information. When the location information is included in the tourist content information, the display unit may display the location information included in the tourist content information to be displayed on the EC site.

[0011] In the reservation support device of the present invention, for example, the acquisition unit further acquires remaining quantity information regarding at least one of the remaining quantity of the reservation slots and the number of people for which the tourist content can be reserved. The display unit may adjust the display regarding at least one of the reservation slots and the number of people for which utilization reservation is possible on the EC site according to the remaining quantity information.

[0012] The reservation support device of the present invention, for example, further includes a registration unit. When the reservation processing unit determines a reservation in response to the reservation request by the reservation processing, the reservation processing unit generates reservation information. The registration unit may register the reservation information in a storage area.

[0013] The reservation support device of the present invention is, for example, Further includes a settlement processing unit. The settlement processing unit may perform settlement processing regarding the use of the tourism content when the reservation is determined by the reservation processing or when the tourism content is used.

[0014] The reservation support device of the present invention is, for example, Further includes an analysis unit. The analysis unit may analyze information regarding access of the user terminal to the EC site.

[0015] In the reservation support device of the present invention, for example, The tourism content may be a tour with an experience event.

[0016] In the reservation support device of the present invention, for example, The tourism content may be tourism content held in at least one of the real space and the virtual space.

[0017] The reservation system of the present invention Includes the reservation support device of the present invention, a user terminal, and a tourism promoter terminal. In the reservation support device The acquisition unit acquires the tourist destination information from the tourism promoter terminal. The reservation processing unit executes reservation processing regarding reservation of use of the tourism content when receiving a reservation request from the user terminal.

[0018] The reservation system of the present invention is, for example, Further includes a provider terminal. The acquisition unit may also acquire the tourism content information from at least one of the tourism promoter terminal and the provider terminal.

[0019] The reservation system of the present invention is, for example, Furthermore, the invention may also include a guide matching support device that assists in matching the user with a guide who provides information about the tourist content.

[0020] In the reservation support method of the present invention, for example, At least one of the aforementioned tourist destination information and the aforementioned tourist content information includes location information, If the aforementioned tourist destination information includes the aforementioned location information, The generation process generates the e-commerce site in conjunction with the location information, If the aforementioned tourism content information includes the aforementioned location information, The display step may also be in the form of displaying the location information included in the tourism content information to be displayed on the e-commerce site.

[0021] In the reservation support method of the present invention, for example, The acquisition process further acquires information regarding the remaining number of reservation slots and the number of people who can reserve the tourism content, The display step may also be configured to adjust the display of information regarding at least one of the available reservation slots and the number of people on the e-commerce site, according to the remaining number information.

[0022] The reservation support method of the present invention is, for example, Furthermore, including the registration process, The aforementioned reservation processing step generates reservation information when the reservation is confirmed in response to the reservation request through the reservation processing, The registration step may also be a method of registering the reservation information in a storage area.

[0023] The reservation support method of the present invention is, for example, Furthermore, including the payment processing process, The payment processing step may also be configured to perform payment processing related to the use of the tourism content when the reservation is confirmed through the reservation processing or when the tourism content is used.

[0024] The reservation support method of the present invention is, for example, Furthermore, including the analysis process, The analysis step may also be an analysis of information regarding the user's access to the e-commerce site.

[0025] In the reservation support method of the present invention, for example, The aforementioned tourism content may take the form of a tour that includes an experiential event.

[0026] In the reservation support method of the present invention, for example, The aforementioned tourism content may be held in at least one of the real space and the virtual space.

[0027] The program of the present invention is a program that causes a computer to execute each step of the method of the present invention as a procedure.

[0028] The recording medium of the present invention is a computer-readable recording medium that stores the program of the present invention.

[0029] In this invention, "tourism content" refers to tourism-related services that are the subject of e-commerce. Specifically, it refers to various services related to the content of tourism, such as events including experiential events and non-experiential events; tours including at least one of the experiential events and non-experiential events, and tours not including at least one of the experiential events and non-experiential events. The experiential events are not particularly limited and include events aimed at actual experience, such as activities and crafting. The non-experiential events are not particularly limited and include events aimed at viewing, such as watching sports, visiting art museums, and attending theatrical performances.

[0030] The aforementioned tourism content may be, for example, content related to virtual travel (also called virtual tours, simulated travel, remote tourism, online tours, etc.) or content related to real-world travel held by gathering at a location. The aforementioned virtual travel is conducted, for example, by real-time communication between the guide's terminal and the tourist's terminal. The aforementioned virtual travel may include, for example, a travel experience in which the guide distributes videos and images on their terminal and the tourist views the distributed videos and images. The aforementioned virtual travel can also be described as a technology that provides a travel experience to participants online, for example, by being held at a predetermined date and time. The videos and images of the aforementioned tourist destination are not particularly limited as long as they relate to the aforementioned tourist destination, and may include, for example, 360-degree videos (videos that capture 360 ​​degrees in all directions).

[0031] The aforementioned tourism content may be held in, for example, real space and virtual space. Tourism content held in the real world includes, for example, real-world trips where participants gather at a location, and virtual trips that are completed on a device. Tourism content held in virtual space includes, for example, virtual trips held in VR (virtual reality), metaverse, and other similar spaces.

[0032] Next, embodiments of the present invention will be described with reference to the drawings. The present invention is not limited to the following embodiments. In the following drawings, the same parts are denoted by the same reference numerals. Furthermore, unless otherwise specified, the descriptions of each embodiment can be used interchangeably, and unless otherwise specified, the configurations of each embodiment can be combined. In this specification, "part" may include, for example, hardware resources implemented by circuits in a broad sense and software information processing that can be specifically realized by these hardware resources.

[0033] [Embodiment 1] Figure 1 is a block diagram showing an example of the configuration of the reservation support device 10 of this embodiment. As shown in Figure 1, the device 10 includes an acquisition unit 11, a generation unit 12, a display unit 13, and a reservation processing unit 14. The device 10 may also include, as an optional configuration, a registration unit 15, a payment processing unit 16, an analysis unit 17, etc. The device 10 can also be described as a device that provides a platform for generating e-commerce sites for tourism promoters, as described later.

[0034] The device 10 may be, for example, a single device including the aforementioned parts, or it may be a device in which the aforementioned parts can be connected via a communication network. The aforementioned parts may be interconnected by, for example, an internal bus.

[0035] Furthermore, the device 10 can be connected to external devices, which will be described later, via the communication network. The communication network is not particularly limited and can use any known network, such as a wired or wireless network. Examples of the communication network include the Internet, WWW (World Wide Web), telephone lines, LAN (Local Area Network), SAN (Storage Area Network), DTN (Delay Tolerant Networking), LPWA (Low Power Wide Area), L5G (Local 5G), etc. Examples of wireless communication include Wi-Fi (registered trademark), Bluetooth (registered trademark), Local 5G, LPWA, etc. The wireless communication may be in the form of direct communication between devices (Ad Hoc communication), infrastructure communication, indirect communication via an access point, etc.

[0036] The device 10 may, for example, be incorporated into a server as a system. Alternatively, the device 10 may be, for example, a personal computer (PC, e.g., desktop or notebook), smartphone, tablet terminal, wearable terminal, etc., on which the program of the present invention or an application containing the program of the present invention is installed. The device 10 can realize the functions of each of the above parts by, for example, an application (such as the program of the present invention) loaded onto the main memory. Furthermore, all or part of each of the parts of the device 10 may be implemented on a server. The device 10 may also take the form of cloud computing or edge computing.

[0037] Figure 2 illustrates a block diagram of the hardware configuration of the device 10. The device 10 may include, for example, a central processing unit (CPU, GPU, etc.) 101, memory 102, bus 103, storage device 104, input device 105, output device 106, and communication device 107. These are examples only, and the hardware configuration of the device 10 is not limited to these, as long as each of the above parts can perform its respective processing. Furthermore, the number of central processing units 101 etc. included in the device 10 is not limited to the example in Figure 2; for example, multiple central processing units 101 may be included in the device 10. Each part of the hardware configuration of the device 10 is interconnected via the bus 103 through its respective interface (I / F).

[0038] The central processing unit 101 is responsible for the overall control of the device 10. In the device 10, the central processing unit 101 executes, for example, the program of the present invention and other programs, and also reads and writes various types of information. The central processing unit 101 functions, for example, as an acquisition unit 11, a generation unit 12, a display unit 13, a reservation processing unit 14, a registration unit 15, a settlement processing unit 16, and an analysis unit 17.

[0039] Bus 103 can also be connected to external devices, for example. Examples of such external devices include external storage devices (external databases, etc.), external input devices, external output devices, and so on. The device 10 can be connected to an external network (the aforementioned communication network) by a communication device 107 connected to bus 103, for example, and can also be connected to other devices via the external network.

[0040] Memory 102 may be, for example, main memory. When the central processing unit 101 performs processing, memory 102 reads various operational programs, such as the program of the present invention, stored in the storage device 104 (described later), and the central processing unit 101 receives data from memory 102 and executes the program. The main memory may be, for example, RAM (random access memory). Alternatively, memory 102 may be, for example, ROM (read-only memory).

[0041] The storage device 104 is also called an auxiliary storage device, for example, in relation to the main memory (primary memory). As described above, the storage device 104 stores an operating program including the program of the present invention. The storage device 104 may be, for example, a combination of a recording medium and a drive for reading and writing to the recording medium. The recording medium is not particularly limited and may be internal or external, for example, an HD (hard disk), CD-ROM, CD-R, CD-RW, MO, DVD, flash memory, memory card, etc. The storage device 104 may be, for example, a hard disk drive (HDD) in which the recording medium and the drive are integrated, or a solid state drive (SSD).

[0042] In this device 10, the memory 102 and storage device 104 can also store various types of information, such as log information, information obtained from an external database (not shown) or external devices, information generated by each process of this device 10, and information used by this device 10 when executing each process. At least some of this information may be stored, for example, on an external server other than the memory 102 and storage device 104, or it may be stored in a distributed manner across multiple terminals using blockchain technology or the like.

[0043] The device 10 may further include, for example, a user interface such as an input device 105 and an output device 106. The input device 105 is a device for inputting, for example, characters, numbers, the position of objects displayed on the screen, images, sounds, etc. Specifically, examples include a digitizer (touch panel, etc.), keyboard, mouse, scanner, imaging device, microphone, sensor, etc. The output device 106 is a display device (LED display, liquid crystal display), printer, speaker, etc. The input device 105 and the output device 106 may also be a user interface such as a touch panel that combines them.

[0044] Next, an example of the reservation support method of this embodiment will be explained based on the flowcharts in Figures 3A to 3D. The reservation support method of this embodiment is implemented as follows, for example, using the reservation support device 10 in Figure 1. Note that the reservation support method of this embodiment is not limited to the use of the reservation support device 10 in Figure 1.

[0045] In the reservation support method of this embodiment, the process performed by the acquisition unit 11 is the acquisition process, the process performed by the generation unit 12 is the generation process, the process performed by the display unit 13 is the display process, the process performed by the reservation processing unit 14 is the reservation processing process, the process performed by the registration unit 15 is the registration process, the process performed by the settlement processing unit 16 is the settlement processing process, and the process performed by the analysis unit 17 is the analysis process.

[0046] First, as shown in Figure 3A, the acquisition unit 11 acquires tourist destination information that can identify tourist destinations under the jurisdiction of a tourism promoter, and tourism content information relating to the tourism content of said tourist destinations (S11). The tourism promoter is not particularly limited, but for example, it may be an organization or individual responsible for promoting tourism in a specific tourist destination according to the administrative jurisdiction, such as a tourism association or a department in a local government (city, town, village, prefecture, etc.). The tourist destination information includes, for example, information about the tourism promoter (name of the tourism association, etc.), the name of the tourist destination, and location information of the tourist destination. The tourism content information includes, for example, an identifier for the tourism content, descriptive information describing the tourism content, schedule, usage fee, number of reservation slots, number of available participants (remaining number of people who can make a reservation, maximum number of participants, minimum number of participants), and location information indicating the place where the tourism content is provided. The location information in the tourist destination information and the location information in the tourism content information are not particularly limited, but for example, they may be an address, postal code, coordinates, etc. The descriptive information may include, for example, a video. By using the aforementioned video to explain the tourism content, for example, it becomes possible to better explain the appeal of the tourism content.

[0047] The reservation support method of this embodiment only requires that the tourist destination information be acquired at least before the execution of the generation unit 12 described later. The timing of acquiring the tourist content information is not particularly limited and may, for example, be performed after the execution of the generation unit 12 described later. Furthermore, the acquisition of the tourist content information may be performed multiple times, for example. The tourist destination information can be acquired, for example, from the terminal of the tourism promoter. The tourist content information can be acquired, for example, from the terminal of the tourism promoter and the terminal of the provider (also called a business operator) that provides the tourist content. The acquisition unit 11 may, for example, acquire provider information, which is information about the provider, before acquiring the tourist content information from the provider. The registration unit 15 described later may register the provider information in a storage area. The acquisition unit 11 may then acquire the tourist content information from the provider corresponding to the registered provider information.

[0048] Next, the generation unit 12 generates an e-commerce (EC) site unique to each tourist destination based on the tourist destination information (S12). The EC site is a site that displays the tourist content as an item for transaction. The EC site is, for example, an EC site for the tourist promoter, and each provider has their own page within the EC site. Specifically, the generation unit 12 generates the EC site by linking it to the location information of the tourist destination, for example. This ensures that, for example, one EC site is generated for each tourist destination. Unless otherwise specified, known methods can be used for generating the EC site.

[0049] If an e-commerce site has already been created for the tourist destination indicated by the tourist destination information, the generation unit 12 may, for example, link the already created e-commerce site with the newly acquired tourist destination information. On the other hand, if an e-commerce site has already been created for the tourist destination indicated by the tourist destination information, the generation unit 12 may, for example, notify the terminal that transmitted the tourist destination information to this device 10 (the transmitting terminal) that an e-commerce site has already been created. The transmitting terminal is, for example, the terminal of the tourism promoter.

[0050] Next, the display unit 13 displays the tourism content information for the tourist destination on the e-commerce site (S13). The e-commerce site displays, for example, the tourism content information from multiple providers. In addition, multiple pieces of the tourism content information may be displayed on the e-commerce site. The display unit 13 may display, for example, all the information included in the tourism content information, or only some of the information. The display unit 13 may display, for example, the location information of the tourism content information on the e-commerce site. The location information may be displayed, for example, as text data or on a map.

[0051] Then, when the reservation processing unit 14 receives a reservation request from a user, it executes the reservation processing for the use of the tourism content (S14) and terminates (END). The user is, for example, a user (which can also be called a tourist) who wishes to use the tourism content. The user accesses the e-commerce site using their terminal (user terminal) and makes the reservation request. Unless otherwise specified, publicly known methods can be used for the content of the reservation processing.

[0052] The acquisition unit 11 may, for example, further acquire remaining information regarding at least one of the number of reservation slots and the number of people who can reserve the tourism content (hereinafter referred to as the "available number"). The timing of acquiring the remaining information may be anytime after the creation of the e-commerce site (S12), and may be performed multiple times. The remaining information can be acquired, for example, from the terminal of the tourism promoter and the terminal of the provider. The remaining information may be, for example, information that shows the remaining number with a specific numerical value (e.g., "5 people remaining"), or information that shows a value to be added to or subtracted from the available number displayed on the e-commerce site (e.g., "-1 person", "+3 people"). On the other hand, the number of reservation slots and the number of available people included in the tourism content information can be called initial values, for example.

[0053] When the remaining number information is obtained, the display unit 13 may, for example, adjust the display of information regarding at least one of the reservation slots and the number of people available for reservation on the EC site, according to the remaining number information. Specifically, for example, the number of available slots may increase or decrease based on the remaining number information. The display unit 13 may also, for example, adjust the display of information regarding at least one of the reservation slots and the number of people on the EC site, according to the execution of the reservation process. Specifically, for example, when a reservation is confirmed by the reservation process, the number of reservation slots or the number of people corresponding to the reservation may be reduced. The EC site may also display information regarding at least one of the reservation slots and the number of people available for reservation on a daily or hourly basis.

[0054] The acquisition unit 11 may acquire, for example, configuration information relating to the settings of the e-commerce site. This configuration information may include, for example, information relating to the settings of the user interface (for example, the design of the e-commerce site). The timing of acquiring the configuration information is not particularly limited and may be performed, for example, before the generation of the e-commerce site or after the generation of the e-commerce site. The acquisition of the configuration information may be performed multiple times, for example. The configuration information can be acquired, for example, from the terminal of the tourism promoter. When the configuration information is acquired, the generation unit 12 generates the e-commerce site or changes the settings of the e-commerce site (user interface, etc.) according to the configuration information.

[0055] The generation unit 12 may, for example, provide material information relating to the user interface of the e-commerce site. In this case, the setting information acquired by the acquisition unit 11 may include, for example, information that can identify the material information. The information that can identify the material information may be, for example, the material information itself, or identification information of the material information, etc.

[0056] As mentioned above, the device 10 may further include, for example, a registration unit 15. An example of a reservation support method in this case is shown in Figure 3B. Unless otherwise specified, the above description can be applied to Figure 3B.

[0057] In step S14, the reservation processing unit 14 may, for example, generate reservation information when it confirms a reservation in response to a reservation request through the reservation processing. Specifically, the reservation processing unit 14 determines whether the tourist content is available for reservation based on, for example, the reservation request, the tourist content information, and the remaining number of reservations. If it is available for reservation, the reservation processing unit 14 generates reservation information. Specifically, for example, if the reservation request is for a reservation for two people, and the remaining number of people who can reserve the tourist content is two or more, it is determined that the reservation is available (reservation confirmed). On the other hand, if the reservation request is for a reservation for two people, and the remaining number of people who can reserve the tourist content is less than two, it is determined that the reservation is not available. The reservation information includes, for example, information about the confirmed reservation, such as the number of people, date and time, and the tourist content to be reserved. The reservation information may be transmitted to, for example, the user terminal, the provider's terminal, the tourism promoter's terminal, etc. On the other hand, if the reservation is not confirmed (i.e., it is determined that the reservation is unavailable), for example, the reservation information may not be generated, and the user terminal may be notified that the reservation is unavailable.

[0058] Then, when the reservation information is generated, the registration unit 15 registers the reservation information in the storage area (S15). The storage area is not particularly limited and may be a storage device 104 or an external database. The storage area can also register reservation information received from other devices (for example, the terminal of the tourism promoter or the terminal of the provider). The registration unit 15 allows for the automatic registration of the reservation information, thereby reducing the burden on the tourism promoter and the provider.

[0059] As mentioned above, the device 10 may further include, for example, a settlement processing unit 16. An example of a reservation support method in this case is shown in Figure 3C. Unless otherwise specified, the above description can be applied to Figure 3C. Although S15 is not shown in Figure 3C, S15 may be performed in the same manner as described above.

[0060] The payment processing unit 16 is executed, for example, after S14. The payment processing unit 16 performs payment processing related to the use of the tourism content when a reservation is confirmed by the reservation processing or when the tourism content is used (S16). Unless otherwise specified, known methods can be used for the content of the payment processing. The payment processing unit 16 may, for example, generate sales information related to the content of the payment processing through the payment processing. The sales information may be registered in the storage area by the registration unit 15. The sales information includes, for example, information indicating whether a sale has been concluded, an identifier of the tourism content sold, the number of tourism content items sold, the payment method, the payment amount, etc. The sales information may be transmitted, for example, to the user terminal, the provider's terminal, the tourism promoter's terminal, etc. The payment method may include, for example, cash, electronic money, and virtual currency. If the tourism content information includes the usage fee, the payment processing unit 16 may, for example, request payment of the usage fee from the user through the payment processing. If the aforementioned tourism content information does not include the aforementioned usage fee, for example, the payment processing unit 16 may request the tourism promoter and the provider to set the aforementioned usage fee through the payment processing.

[0061] The payment processing unit 16 may determine that the tourism content has been used, for example, when it receives a signal from the provider's terminal indicating that the tourism content has been used. Alternatively, the payment processing unit 16 may determine this based on the date and time of the reservation (the day the tourism content will be used). Specifically, for example, if the user reserves February 1st as the date for using the tourism content and the reservation is confirmed, the payment processing will be executed on February 1st.

[0062] The process S16 may be processed in parallel with S15, or it may be processed sequentially with S15. The order is not particularly limited.

[0063] According to the payment processing unit 16, it is possible to support the entire process from booking to payment for the aforementioned tourism content.

[0064] As mentioned above, the apparatus 10 may further include, for example, an analysis unit 17. An example of a reservation support method in this case is shown in Figure 3D. Unless otherwise specified, the above description can be applied to Figure 3D. Also, although steps S15 and S16 are not shown in Figure 3D, steps S15 and S16 may be performed in the same manner as described above.

[0065] The analysis unit 17 analyzes information regarding the user terminal's access to the e-commerce site (S17). The timing of the analysis is not particularly limited and may be performed at any time after the e-commerce site has been created.

[0066] The access analysis performed by the analysis unit 17 will now be explained in detail. When performing processing by the analysis unit 17, first, the acquisition unit 11 may acquire status information, for example, regarding the status of the user terminal accessing the e-commerce site. The status information includes, for example, identification information that can identify the user terminal, location information of the user terminal, browser information regarding the browser used by the user terminal for the access, the time each page on the e-commerce site is displayed on the screen, the reserved tourism content, etc. The analysis unit 17 uses the status information to analyze the relationship between the status and the tourism content for which the reservation process was executed based on the reservation request issued by the user terminal. As a result, the analysis unit 17 can estimate the tourism content with a high reservation rate based on the relationship.

[0067] The analysis unit 17 may, for example, analyze the appropriate price of the transaction target based on booking records for any arbitrary period. The display unit 13 then displays the price as the usage fee for the tourism content information on the e-commerce site. The period is not particularly limited and can be, for example, every day of the week, every week, every month, every year, etc. The booking records can be obtained, for example, from the results of the booking processing by the booking processing unit 14. Specifically, for example, if the tourism content is related to summer (for example, a tour with a diving experience), summer (for example, August) is a busier season than winter (for example, January), so the price of the tourism content in summer can be set differently from the price of the tourism content in winter. Whether to set the price of the tourism content higher or lower than the price of the comparison target can be arbitrarily set by, for example, the tourism promoter or the provider. The analysis unit 17 may also, for example, analyze the appropriate price for the number of available (also called the number of items in stock) of the tourism content. The number of available slots may, for example, be the number of available slots per day, or the number of available slots over the entire period. Specifically, for example, suppose the number of available slots on a given day is 5, and 2 of the tourist content slots have been reserved by noon. In this case, the analysis unit 17 may, for example, use the analysis to set a different price for the tourist content in the afternoon of that day than the price for the tourist content in the morning of that day. If the goal is to sell out the tourist content, for example, the price for the tourist content in the afternoon of that day may be lower than the price for the tourist content in the morning of that day. Furthermore, the analysis unit 17 may, for example, analyze the appropriate price for the tourist content based on other tourist content (let's call it tourist content B) that is similar to the tourist content (let's call it tourist content A).Other tourism content includes, for example, tourism content B whose location is within a certain range (for example, within a radius of 3 kilometers; within the same town or area; etc.) from the location where tourism content A is provided (for example, the location of an event); tourism content B provided on the same day as tourism content A; tourism content B whose duration differs from that of tourism content A within a certain range; tourism content B having the same or similar category as tourism content A, etc. The aforementioned categories may be included in the tourism content information, for example. Specifically, for example, the analysis can be used to set the price of tourism content A so that the difference between the price of tourism content A and the price of tourism content B is within a certain range (for example, 0 to 3000 yen, etc.). The aforementioned range can be arbitrarily set by, for example, the tourism promoter or the provider. In this way, by analyzing the appropriate price of the tourism content, flexible pricing becomes possible.

[0068] The acquisition unit 11 may acquire, for example, route information. The route information is, for example, information indicating the route taken to access the e-commerce site. Specifically, it is information that can identify websites such as search engines, homepages, and SNS (Social Networking Service) that were used to access the e-commerce site. The analysis unit 17 uses, for example, the route information to analyze the relationship between the website and at least one of the access to the e-commerce site and the tourism content for which the reservation process was executed based on the reservation request issued by the user terminal. As a result, the analysis unit 17 can estimate, for example, websites that promote access to the e-commerce site and reservations for the tourism content. According to this estimation, for example, websites that should be actively used to promote the e-commerce site can be identified, enabling efficient promotion.

[0069] The acquisition unit 11 may acquire, for example, keyword information. The keyword information is, for example, information about keywords used to access the e-commerce site. The analysis unit 17 uses the keyword information to analyze the relationship between the keywords and at least one of the access to the e-commerce site and the tourism content for which the reservation process was executed based on the reservation request issued by the user terminal. Specifically, the analysis unit 17 can analyze, for example, what keywords the user uses to search the internet, when the user accesses the e-commerce site, and when the user reserves the tourism content. As a result, the analysis unit 17 can estimate, for example, keywords that promote access to the e-commerce site and reservations for the tourism content. Based on this estimation, for example, it is possible to understand what the user is interested in and to improve the quality of the e-commerce site and the tourism content.

[0070] The analysis results from the analysis unit 17 may be output to, for example, the terminal of the tourism promoter or the terminal of the provider. The analysis results may be output in a format that can be edited with, for example, spreadsheet software. This allows, for example, the tourism promoter or the provider to integrate and aggregate the analysis results with other data, thereby improving the handling and convenience of the data.

[0071] According to this embodiment, by generating a unique e-commerce site for each tourist destination and displaying the tourist content information on the e-commerce site, the degree of freedom in selecting tourist content can be improved, and transactions related to the items to be traded can be supported. In other words, according to this embodiment, a platform for generating the e-commerce site can be provided to the provider.

[0072] Without using the present invention, when booking tourist content such as tours, users must individually access the websites of each provider offering the tourist content, search for and obtain various information, compare and consider each tourist content and provider, and then make a reservation. Thus, without using the present invention, it takes a considerable amount of time and effort for users to book their desired tourist content. In contrast, with the present invention, since the tourist content provided by each provider in a specific tourist destination can be displayed on a single e-commerce site, the time and effort required for users to book their desired tourist content can be reduced.

[0073] [Embodiment 2] A reservation system including the reservation support device 10 described in Embodiment 1 will be described below.

[0074] Figure 4 is a schematic diagram showing an example of the configuration of the reservation system 100 of this embodiment. The reservation system 100 can also be called, for example, a reservation system device. As shown in Figure 4, this system 100 includes the reservation support device 10 described in Embodiment 1, a user terminal 20, and a tourism promoter terminal 30. This system 100 may also include, as an optional configuration, a provider terminal 40 and a guide matching support device 50, etc. In Figure 4, the number of user terminals 20, etc. is illustrative and not limited to this, and there may be multiple terminals, for example. The direction of the arrows in Figure 4 indicates the direction of the flow of various information, but this is just an example and not limited to this.

[0075] User terminal 20 is the terminal of the user (which can also be called a tourist). Tourism promoter terminal 30 is the terminal of the tourism promoter. Provider terminal 40 is the terminal of the provider. Each of these terminals is not particularly limited and can be, for example, a PC, smartphone, tablet, wearable device, etc. In Figure 4, the tourism association of town A is used as an example of the tourism promoter, and the e-commerce site 10a generated by the generation unit 12 of the reservation support device 10 is shown as an e-commerce site specific to town A.

[0076] The reservation support device 10 can communicate with the tourism promoter terminal 30 and the provider terminal 40, for example, via the communication network. The tourism promoter terminal 30 can also communicate with the guide matching support device 50, for example, via the communication network. The user terminal 20 can access the e-commerce site 10a generated by the reservation support device 10.

[0077] The tourism promoter terminal 30 transmits the tourist destination information to the reservation support device 10. The acquisition unit 11 of the reservation support device 10 acquires the tourist destination information from the tourism promoter terminal 30. Then, the generation unit 12 generates the e-commerce site 10a.

[0078] The acquisition unit 11 of the reservation support device 10 acquires the tourism content information from, for example, at least one of the tourism promoter terminal 30 and the provider terminal 40. The display unit 13 then displays the content information on the e-commerce site 10a. This series of processes can be referred to as, for example, "product registration".

[0079] The acquisition unit 11 of the reservation support device 10 may acquire the remaining number information from, for example, at least one of the tourism promoter terminal 30 and the provider terminal 40. The display unit 13 may then adjust the display of information regarding at least one of the available reservation slots and the number of people on the e-commerce site 10a according to the remaining number information. This series of processes can also be called, for example, "inventory adjustment".

[0080] The user accesses the e-commerce site 10a via the tourism association's homepage, for example, using the user terminal 20. The user then uses the user terminal 20 to operate the e-commerce site 10a and makes a reservation request to the reservation support device 10 for a specific tourist content. The reservation processing unit 14 of the reservation support device 10, upon receiving the reservation request from the user terminal 20, executes reservation processing for the use of the tourist content. The reservation information generated by the reservation processing is output to, for example, the tourism promoter terminal 30 and the provider terminal 40, allowing the tourism association and each provider to confirm the contents of the reservation information.

[0081] The tourism promoter may, for example, accept reservation requests for the tourism content by means other than the e-commerce site 10a. Examples of methods other than the e-commerce site 10a include telephone, fax, e-commerce sites provided by OTAs (Online Travel Agents) or DMOs (Destination Management Organizations). The tourism promoter may, for example, accept the reservation requests directly from users by means other than the e-commerce site 10a, or indirectly accept the reservation requests from users from the OTAs or DMOs. When the tourism promoter accepts the reservation requests by means other than the e-commerce site 10a, the tourism promoter may, for example, input the reservation requests into the tourism promoter terminal 30. The tourism promoter terminal 30 may, for example, output the reservation requests to the reservation support device 10. The reservation processing unit 14 of the reservation support device 10 may accept the reservation requests and execute the reservation processing as described above. On the other hand, the tourism promoter terminal 30 may, for example, execute the same reservation processing as the reservation processing unit 14 when it accepts the reservation requests. The reservation information generated by the tourism promoter terminal 30 may be registered in the storage area. The storage area is the same as described above and may be the same as the storage area that stores the reservation information generated by the reservation processing unit 14. That is, the storage area can store, for example, the reservation information generated by the reservation processing unit 14 and the reservation information generated by the tourism promoter terminal 30.

[0082] The e-commerce site 10a is operated, for example, by the tourism promoter. Furthermore, the pages for each provider on the e-commerce site 10a are managed, for example, by the providers. The platform provider 10b, which provides a platform for generating e-commerce sites 10a to 10c using the device 10, may, for example, support the operation and management of e-commerce site 10a by the tourism promoter and the providers.

[0083] The guide matching support device 50 is a device that assists in matching the user with a guide 50a who provides information about the tourist content. For example, known technologies can be used as the guide matching support device 50. Specifically, for example, technologies described in Japanese Patent Publication No. 2017-145447, Japanese Patent Publication No. 2016-186742, etc., can be used. The guide matching support device 50 performs the matching, for example, based on instructions from the tourism promoter terminal 30. The tourism promoter terminal 30 may, for example, automatically output the reservation information to the guide matching support device 50. The guide matching support device 50 may, for example, automatically register the reservation information in a storage area.

[0084] Various databases relating to this system 100 will be described below. Note that these are examples only and are not limited thereto. This system 100 may, for example, include the aforementioned databases. Hereafter, a database can be interpreted as, for example, a storage area, and may be implemented by a storage device.

[0085] The acquisition unit 11 may, for example, store the acquired tourism content information in a content information database. The display unit 13 may, for example, refer to the content information database and display the tourism content information for tourism content that is on sale or accepting reservations on the e-commerce site.

[0086] The reservation information and sales information generated by the reservation processing and payment processing may be stored in a transaction information database as transaction information, for example. The transaction information may include, for example, information that may be included in the reservation request, the reservation information, and the sales information. Specifically, it may include, for example, the tourist content reserved or purchased by the user, the language used, the number of people in the reservation, the amount used, and personal information (such as the user's contact information). The reservation processing unit 14, for example, when it receives the reservation request and the reservation is confirmed, stores the transaction information (the reservation request and the reservation information) in the transaction information database.

[0087] Examples of databases related to the analysis performed by the analysis unit 17 include a database for storing the status information, a database for storing the route information, and a database for storing the keyword information.

[0088] Databases related to the guide matching support device 50 include, for example, an order information database, a guide information database, and a report database. The order information database stores information about ordered tourism content, such as the date, number of people, language used, type of tourism content, the role required of the guide, and wages. The guide information database stores, for example, guide information about guide 50a. The guide information includes, for example, the languages ​​the guide can speak, the number of people the guide can speak, the party composition of the users the guide can serve (presence or absence of children, family, friends, couple, etc.), the gender of the users the guide can serve, the routes the guide can provide, information the guide can provide (guide's whereabouts, etc.), and guide request information including the conditions the guide desires (user's language, gender, user's party composition, user's accommodation, guided route, etc.). The report database stores, for example, reports from guide 50a.

[0089] The various types of information stored in each database may be output to, for example, the terminal of the tourism promoter or the terminal of the provider. The various types of information may be output in a format that can be edited with, for example, spreadsheet software. This allows, for example, the tourism promoter or the provider to integrate and aggregate the various types of information with other data, thereby improving the handling and convenience of the data.

[0090] According to this embodiment, similar to the invention of Embodiment 1, it is possible to improve the degree of freedom regarding the selection of tourism content and to support transactions related to the subject of the transaction.

[0091] [Embodiment 3] The program of this embodiment is a program that causes a computer to execute each step of the method of the present invention as a procedure. In the present invention, "procedure" may be read as "process". The program of this embodiment may be, for example, a program that is added in to existing software. The program of this embodiment may be, for example, recorded on a computer-readable recording medium. The recording medium is, for example, a non-transitory computer-readable storage medium. The recording medium is not particularly limited and includes, for example, read-only memory (ROM), hard disk (HD), optical disc, etc.

[0092] Although the present invention has been described above with reference to embodiments, the present invention is not limited to the above embodiments. Various modifications to the configuration and details of the present invention can be understood by those skilled in the art within the scope of the present invention.

[0093] <Note> Some or all of the above embodiments may be described as follows, but are not limited to the following: (Note 1) Includes an acquisition unit, a generation unit, a display unit, and a reservation processing unit, The acquisition unit acquires tourist destination information that can identify tourist destinations under the jurisdiction of the tourism promoter, and tourist content information relating to the tourist content of said tourist destinations. The aforementioned tourism content is a tourism-related service that is subject to e-commerce. The generation unit generates a unique e-commerce (Electronic Commerce) site for each tourist destination based on the tourist destination information. The display unit displays the tourism content information for the tourist destination on the e-commerce site. The aforementioned reservation processing unit is a reservation support device for tourism content that, upon receiving a reservation request from a user, executes reservation processing related to the reservation of use of the tourism content. (Note 2) At least one of the aforementioned tourist destination information and the aforementioned tourist content information includes location information, If the aforementioned tourist destination information includes the aforementioned location information, The generation unit generates the e-commerce site in association with the location information, If the aforementioned tourism content information includes the aforementioned location information, The display unit is a reservation support device as described in Appendix 1, which displays the location information included in the tourism content information displayed on the e-commerce site. (Note 3) The acquisition unit further acquires remaining information regarding at least one of the remaining reservation slots and the number of people who can reserve the tourism content, The reservation support device according to Appendix 1 or 2, wherein the display unit adjusts the display of information regarding at least one of the reservation slots and the number of people available for reservation on the e-commerce site, according to the remaining number information. (Note 4) Furthermore, including the registration section, The reservation processing unit generates reservation information when it confirms a reservation in response to a reservation request through the reservation processing. The registration unit is a reservation support device according to any one of the appendices 1 to 3, which registers the reservation information in a storage area. (Note 5) Furthermore, including the payment processing section, The reservation support device according to any one of the appendices 1 to 4, wherein the payment processing unit performs payment processing for the use of the tourism content when the reservation is confirmed through the reservation processing or when the tourism content is used. (Note 6) Furthermore, including the analysis department, The aforementioned analysis unit analyzes information regarding the user terminal's access to the e-commerce site, as described in any of Appendix 1 to 5 of the reservation support device. (Note 7) A reservation support device as described in any of the appendices 1 to 6, wherein the aforementioned tourism content is a tour that includes an experiential event. (Note 8) The reservation support device according to any one of the appendices 1 to 7, wherein the aforementioned tourism content is tourism content held in at least one of the real space and virtual space. (Note 9) The reservation support device described in any of the appendices 1 to 8, the user terminal, and the tourism promoter terminal are included. In the aforementioned reservation support device, The acquisition unit acquires the tourist destination information from the tourism promoter terminal. The reservation processing unit is a reservation system that, upon receiving a reservation request from the user terminal, executes reservation processing related to the reservation of use of the tourism content. (Note 10) Furthermore, including the provider terminal, The acquisition unit is a reservation system as described in Appendix 9, which acquires the tourism content information from at least one of the tourism promoter terminal and the provider terminal. (Note 11) Furthermore, the reservation system as described in Appendix 9 or 10 includes a guide matching support device that assists in matching the user with a guide who provides information about the tourist content. (Note 12) This includes the acquisition process, generation process, display process, and reservation processing process, The acquisition process involves acquiring tourist destination information that can identify tourist destinations under the jurisdiction of the tourism promoter, and tourist content information relating to the tourist content of said tourist destinations. The aforementioned tourism content is a tourism-related service that is subject to e-commerce. The aforementioned generation process generates a unique e-commerce (EC) site for each tourist destination based on the tourist destination information. The display step involves displaying the tourism content information for the tourist destination on the e-commerce site. The aforementioned reservation processing step is a method for supporting reservations for tourism content, which, when a reservation request is received from a user, executes reservation processing related to the reservation of use of the tourism content. (Note 13) At least one of the aforementioned tourist destination information and the aforementioned tourist content information includes location information, If the aforementioned tourist destination information includes the aforementioned location information, The generation process generates the e-commerce site in conjunction with the location information, If the aforementioned tourism content information includes the aforementioned location information, The aforementioned display step is the reservation support method described in Appendix 12, which displays the location information included in the tourism content information displayed on the e-commerce site. (Note 14) The acquisition process further acquires information regarding the remaining number of reservation slots and the number of people who can reserve the tourism content, The reservation support method described in Appendix 12 or 13, wherein the display step adjusts the display of information regarding at least one of the reservation slots and the number of people available for reservation on the e-commerce site, according to the remaining number information. (Note 15) Furthermore, including the registration process, The aforementioned reservation processing step generates reservation information when the reservation is confirmed in response to the reservation request through the reservation processing, The registration step is the reservation support method according to any one of appendices 12 to 14, which involves registering the reservation information in a storage area. (Note 16) Furthermore, including the payment processing process, The reservation support method according to any one of the appendices 12 to 16, wherein the payment processing step performs payment processing for the use of the tourism content when the reservation is confirmed by the reservation processing or when the tourism content is used. (Note 17) Furthermore, including the analysis process, The aforementioned analysis step is a reservation support method according to any one of the appendices 12 to 16, which involves analyzing information regarding the user terminal's access to the e-commerce site. (Note 18) The aforementioned tourism content is a tour that includes an experiential event, and the booking support method is one of the methods described in any of Appendix 12 to 17. (Note 19) A reservation support method as described in any of Appendix 12 to 18, wherein the aforementioned tourism content is held in at least one of the real space and / or virtual space. (Note 20) This includes acquisition procedures, generation procedures, display procedures, and reservation processing procedures. The aforementioned acquisition procedure acquires tourist destination information that can identify tourist destinations under the jurisdiction of the tourism promoter, and tourism content information related to the tourism content of said tourist destinations. The aforementioned tourism content is a tourism-related service that is subject to e-commerce. The aforementioned generation procedure generates a unique e-commerce (EC) site for each tourist destination based on the tourist destination information. The aforementioned display procedure involves displaying the tourism content information for the tourist destination on the e-commerce site. The aforementioned reservation processing procedure is a program that causes a computer to perform reservation processing related to the reservation of use of the aforementioned tourism content when it receives a reservation request from a user. (Note 21) At least one of the aforementioned tourist destination information and the aforementioned tourist content information includes location information, If the aforementioned tourist destination information includes the aforementioned location information, The above generation procedure generates the e-commerce site in association with the location information, If the aforementioned tourism content information includes the aforementioned location information, The display procedure is the program described in Appendix 20, which displays the location information included in the tourism content information displayed on the e-commerce site. (Note 22) The acquisition procedure further acquires information regarding the remaining number of reservation slots and the number of people who can reserve the tourism content, The display procedure is a program as described in Appendix 20 or 21, which adjusts the display of information regarding at least one of the reservation slots and the number of people available for reservation on the e-commerce site, according to the remaining number information. (Note 23) Furthermore, including the registration procedure, The aforementioned reservation processing procedure generates reservation information when the reservation is confirmed in response to the reservation request through the reservation processing, The registration procedure is a program described in any of appendices 20 to 22 that registers the reservation information in a storage area. (Note 24) Furthermore, including the payment processing procedure, The payment processing procedure is a program described in any of Appendix 20 to 23 that performs payment processing for the use of the tourism content when a reservation is confirmed through the reservation processing or when the tourism content is used. (Note 25) Furthermore, including the analysis procedure, The analysis procedure is a program described in any of Appendix 20 to 24 that analyzes information regarding the user terminal's access to the e-commerce site. (Note 26) The aforementioned tourism content is a tour that includes an experiential event, as described in any of the programs listed in Appendix 20 to 25. (Note 27) The aforementioned tourism content is a program as described in any of the appendices 20 to 26, which is held in at least one of the real space and / or virtual space. (Note 28) A computer-readable recording medium containing a program described in any of the appendices 20 to 27. [Industrial applicability]

[0094] According to the present invention, it is possible to improve the degree of freedom in selecting tourism content and to support transactions related to the said items. For this reason, the present invention is particularly useful, for example, when a unique e-commerce site is created for each tourist destination and transactions of the tourism content are conducted on the e-commerce site. [Explanation of Symbols]

[0095] 10. Reservation support device 10a EC site 10b Third party 11 Acquisition Department 12 Generation part 13 Display section 14 Reservation Processing Section 15 Registration Department 16 Payment Processing Unit 17 Analysis Department 20 User terminals 30 Tourism Promotion Terminal 40 Provider terminals 50 Guide Matching Support Device 50a Guide 101 Central Processing Unit 102 memory 103 Bus 104 Storage device 105 Input device 106 Output device 107 Communication devices 1000 Reservation System

Claims

1. Includes an acquisition unit, a generation unit, a display unit, and a reservation processing unit, The acquisition unit acquires tourist destination information that can identify tourist destinations under the jurisdiction of the tourism promoter, and tourist content information relating to the tourist content of said tourist destinations. The aforementioned tourism content is a tourism-related service that is subject to e-commerce. The generation unit generates a unique e-commerce (Electronic Commerce) site for each tourist destination based on the tourist destination information. The display unit displays the tourism content information for the tourist destination on the e-commerce site. The aforementioned reservation processing unit is a reservation support device for tourism content that, upon receiving a reservation request from a user, executes reservation processing related to the reservation of use of the tourism content.

2. At least one of the aforementioned tourist destination information and the aforementioned tourist content information includes location information, If the aforementioned tourist destination information includes the aforementioned location information, The generation unit generates the e-commerce site in association with the location information, If the aforementioned tourism content information includes the aforementioned location information, The reservation support device according to claim 1, wherein the display unit displays the location information included in the tourism content information displayed on the e-commerce site.

3. The acquisition unit further acquires remaining information regarding at least one of the remaining reservation slots and the number of people who can reserve the tourism content, The reservation support device according to claim 1 or 2, wherein the display unit adjusts the display of information relating to at least one of the reservation slots and the number of people available for reservation on the e-commerce site, according to the remaining number information.

4. Furthermore, including the registration section, The reservation processing unit generates reservation information when it confirms a reservation in response to a reservation request through the reservation processing. The reservation support device according to any one of claims 1 to 3, wherein the registration unit registers the reservation information in a storage area.

5. Furthermore, including the payment processing section, The reservation support device according to any one of claims 1 to 4, wherein the payment processing unit performs payment processing for the use of the tourism content when the reservation is confirmed by the reservation processing or when the tourism content is used.

6. Furthermore, including the analysis department, The reservation support device according to any one of claims 1 to 5, wherein the analysis unit analyzes information regarding user terminal access to the e-commerce site.

7. The reservation support device according to any one of claims 1 to 6, wherein the tourism content is tourism content held in at least one of the real space and the virtual space.

8. The reservation support device according to any one of claims 1 to 7, a user terminal, and a tourism promoter terminal are included. In the aforementioned reservation support device, The acquisition unit acquires the tourist destination information from the tourism promoter terminal. The reservation processing unit is a reservation system that, upon receiving a reservation request from the user terminal, executes reservation processing related to the reservation of use of the tourism content.

9. This includes the acquisition process, generation process, display process, and reservation processing process, The acquisition process involves acquiring tourist destination information that can identify tourist destinations under the jurisdiction of the tourism promoter, and tourist content information relating to the tourist content of said tourist destinations. The aforementioned tourism content is a tourism-related service that is subject to e-commerce. The generation process generates a unique e-commerce (EC) site for each tourist destination based on the tourist destination information. The display step involves displaying the tourism content information for the tourist destination on the e-commerce site. The aforementioned reservation processing step is a method for supporting reservations for tourism content, in which each step is performed by a computer when a reservation request is received from a user, and the reservation processing related to the reservation of use of the tourism content is performed.

10. This includes acquisition procedures, generation procedures, display procedures, and reservation processing procedures. The aforementioned acquisition procedure acquires tourist destination information that can identify tourist destinations under the jurisdiction of the tourism promoter, and tourism content information related to the tourism content of said tourist destinations. The aforementioned tourism content is a tourism-related service that is subject to e-commerce. The aforementioned generation procedure generates a unique e-commerce (EC) site for each tourist destination based on the tourist destination information. The aforementioned display procedure involves displaying the tourism content information for the tourist destination on the e-commerce site. The aforementioned reservation processing procedure is a program that causes a computer to perform reservation processing related to the reservation of use of the aforementioned tourism content when it receives a reservation request from a user.

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