Work progress management device, work progress management system, and work progress management method

The work progress management system estimates worker progress by comparing step count patterns, addressing the need for expensive indoor equipment and enhancing management efficiency by accurately tracking work completion.

JP7834676B2Active Publication Date: 2026-03-24MITSUBISHI ELECTRIC BUILDING SOLUTIONS CORP
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Patent Information

Authority / Receiving Office
JP · JP
Patent Type
Patents
Current Assignee / Owner
Filing Date
2023-03-16
Publication Date
2026-03-24

AI Technical Summary

Technical Problem

Existing methods for managing work progress of workers in building facilities require expensive indoor positioning equipment to estimate worker location, and they fail to determine the worker's progress accurately.

Method used

A work progress management system that uses a worker's step count characteristic patterns stored in a memory, comparing actual step count patterns with stored patterns to estimate work progress without installing special indoor equipment.

Benefits of technology

Enables remote management of worker progress by comparing walking patterns, allowing for accurate estimation of work completion without the need for additional hardware, thus improving management efficiency.

✦ Generated by Eureka AI based on patent content.

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Abstract

To provide a work progress management device, work progress management system, and work progress management method, which enable management of the progress of workers without having to install special indoor equipment.SOLUTION: There is provided a work progress management device 21 comprising: a memory 24 for storing a characteristic step count pattern of a worker for each of multiple sets of work for building facility management; a first communication device 25 for receiving a step count notification signal including an actual step count pattern of the worker; and a processor 23 configured to estimate progress of work being done by the worker by comparing the received actual step count pattern of the worker with the characteristic step count pattern of the worker for the work being done stored in the memory.SELECTED DRAWING: Figure 1
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Description

Technical Field

[0001] The present disclosure relates to a work progress management device, a work progress management system, and a work progress management method.

Background Art

[0002] The resident management work of building facilities includes regular work such as daily patrol inspections and irregular work such as equipment failure response, requests from building users, and response to claims. Among the regular work, for the in-house visual patrol inspection that does not require knowledge of equipment technology and the meter reading work of measuring instruments, since there are fixed work and movement routes, the person in charge of the work is often a beginner in the resident management work. Also, in order to reliably complete the daily work, as the nature of the regular work, it is important to keep the required time and proceed as planned.

[0003] A beginner in regular work cannot immediately respond when something unexpected occurs, and there is a high possibility that the work will be delayed. Since a beginner may not understand the overall work, they may not know the impact on other work and may forget to inform the relevant parties that the work is delayed. Therefore, the business manager needs to manage the work progress of the workers.

[0004] As a method of managing the work progress of workers, for example, a method of estimating the work progress from the current position of the worker can be considered.

[0005] Also, Patent Document 1 discloses a technique for detecting where a worker has stopped based on the number of steps of the worker.

Prior Art Documents

Patent Documents

[0006]

Patent Document 1

Summary of the Invention

Problems to be Solved by the Invention

[0007] However, methods that estimate work progress based on the worker's current location require the installation of expensive indoor positioning equipment in the building to detect the worker's location.

[0008] Patent Document 1 can detect where a worker has stopped, but it cannot determine the worker's progress.

[0009] Therefore, the purpose of this disclosure is to provide a work progress management device, a work progress management system, and a work progress management method that can manage the progress of workers without installing special indoor equipment. [Means for solving the problem]

[0010] The work progress management device of this disclosure includes a memory that stores the step count characteristic patterns of workers for each of a plurality of tasks for the management of building equipment; a first communication device that receives a step count notification signal including the worker's step count actual pattern; and a processor that estimates the progress of the worker's work by comparing the received worker's step count actual pattern with the step count characteristic pattern of the work the worker is currently performing stored in the memory.

[0011] The work progress management method disclosed herein is a work progress management method in a work progress management system comprising an administrator terminal, a worker terminal, and a work progress management device, comprising the steps of: the administrator terminal receiving input of a worker name and a work name from an administrator; the administrator terminal identifying the address of the worker terminal of the input worker name; the administrator terminal transmitting an investigation request signal including the worker name and the work name to the work progress management device; the work progress management device receiving the investigation request signal; the work progress management device identifying the address of the worker terminal of the worker name included in the investigation request signal by referring to a table that defines the addresses of worker terminals for each worker; the work progress management device transmitting a step count transmission request signal to the worker terminal; and the worker terminal receiving a step count transmission request The system includes the steps of: receiving a request signal; the worker terminal transmitting a step count notification signal to the work progress management device, which includes time-series data of the number of steps for a predetermined period of time, going back from the time the step count transmission request signal was received, as the worker's step count performance pattern; the work progress management device receiving the step count notification signal; the work progress management device estimating the progress of the worker's work by comparing the worker's step count performance pattern included in the received step count notification signal with a stored step count characteristic pattern of the worker's work currently being performed; the work progress management device transmitting the progress of the worker's work currently being performed to the administrator terminal; the administrator terminal receiving the progress of the worker's work currently being performed; and the administrator terminal displaying the progress of the worker's work currently being performed. [Effects of the Invention]

[0012] According to this disclosure, the progress of workers can be managed without installing any special indoor equipment. [Brief explanation of the drawing]

[0013] [Figure 1] This diagram shows the configuration of the work progress management system according to Embodiment 1. [Figure 2] This diagram shows the movement route of the temperature monitoring system inside the building. [Figure 3]It is a diagram showing the movement route of monthly electrical inspection. [Figure 4] It is a diagram showing the step count characteristic pattern F1 of monthly electrical inspection. [Figure 5] It is a diagram showing the movement route of in-building temperature patrol. [Figure 6] It is a diagram showing the step count characteristic pattern F2 of in-building temperature patrol. [Figure 7] It is a diagram showing the movement route of exhaust fan inspection. [Figure 8] It is a diagram showing the step count characteristic pattern F3 of exhaust fan inspection. [Figure 9] It is a diagram showing the movement route of water volume count value confirmation. [Figure 10] It is a diagram showing the step count characteristic pattern F4 of water volume count value confirmation. [Figure 11] It is a diagram showing the movement route of escalator startup. [Figure 12] It is a diagram showing the step count characteristic pattern F5 of escalator startup. [Figure 13] It is a flowchart showing the processing procedure of the work progress management method of Embodiment 1. [Figure 14] It is a diagram showing an example of a user table. [Figure 15] It is a diagram showing an example of data included in the step count notification signal. [Figure 16] It is a diagram showing an example of the step count achievement pattern FX. [Figure 17] It is a diagram showing an example of calculating the work progress degree of an operator.

Embodiments for Carrying out the Invention

[0014] Hereinafter, the embodiments will be described with reference to the drawings. Embodiment 1. FIG. 1 is a diagram showing the configuration of the work progress management system of Embodiment 1.

[0015] The work progress management system comprises an administrator terminal 11, a work progress management device 21, and a worker terminal 31 carried by the worker.

[0016] The administrator terminal 11 comprises a communication device 12, a display device 14, an input device 13, a memory 15, and a processor 16.

[0017] The communication device 12 communicates with the work progress management device 21. The communication device 12 sends an investigation request signal containing the worker's name and the work name to the work progress management device 21. The communication device 12 receives the progress of the work being performed by the worker from the work progress management device 21.

[0018] The input device 13 accepts input from the administrator regarding the name of the worker whose progress they wish to check and the name of the task.

[0019] The display device 14 displays the progress of the worker's work. Memory 15 stores programs and other data.

[0020] The processor 16 is configured to execute a program stored in memory 15. The processor 16 transmits a survey request signal, including the worker's name and the task name, to the work progress management device 21 via the communication device 12. The processor 16 receives the progress of the worker's ongoing task via the communication device 12 and displays the progress of the worker's ongoing task on the display device 14.

[0021] The worker terminal 31 includes a communication device 32, a memory 34, a processor 33, and a sensor 35.

[0022] The communication device 32 communicates with the work progress management device 21. The communication device 32 receives a step count transmission request signal from the work progress management device 21. The communication device 32 transmits a step count notification signal to the work progress management device 21.

[0023] The sensor 35 measures the number of steps taken by the worker carrying the worker terminal 31. Memory 34 stores time-series data of the worker's step count measured by sensor 35. Memory 34 also stores programs and other data.

[0024] The processor 33 is configured to execute a program stored in the memory 34. The processor 33 reads time-series data of steps for a predetermined period of time, going back from the time the step count transmission request signal was received from the memory 34, and transmits a step count notification signal containing the read step count time-series data as a step count performance pattern to the work progress management device 21 via the communication device 32.

[0025] The work progress management device 21 includes a memory 24, a processor 23, a first communication device 25, and a second communication device 22.

[0026] The first communication device 25 communicates with the worker terminal 31. The first communication device 25 receives a step count notification signal, which includes the worker's step count history pattern, transmitted from the worker terminal 31. The first communication device 25 transmits a step count transmission request signal to the worker terminal 31.

[0027] The second communication device 22 communicates with the administrator terminal 11. The second communication device 22 receives the investigation request signal transmitted from the administrator terminal 11.

[0028] Memory 24 stores the step count characteristic patterns of each worker for each of the multiple tasks for managing building facilities. The step count characteristic patterns are represented by time-series data. Memory 24 stores a user table that defines the addresses of each worker's terminal. Memory 24 also stores programs and other data.

[0029] The processor 23 is configured to execute a program stored in memory 24. The processor 23 receives a survey request signal through the second communication device 22, refers to the user table to identify the address of the worker terminal of the worker name included in the survey request signal, and sends a step count transmission request signal to the worker terminal through the first communication device 25.

[0030] The processor 23 estimates the progress of the worker's current task by comparing the received worker's step count pattern with the step count feature pattern of the worker's current task stored in memory 24. More specifically, the processor 23 detects portions of the time-series data of the worker's step count pattern that match or are similar to the time-series data of the worker's current task's step count feature pattern, and estimates the progress of the task as the ratio of the time of the detected portion to the total time the worker has spent on the current task. Here, the processor 23 may also determine the total time the worker has spent on the current task based on the time-series data of the step count feature pattern of the worker's current task. The processor 23 transmits the estimated progress of the worker's current task to the administrator terminal 11 via the second communication device 22.

[0031] Figure 3 shows the travel route for monthly electrical inspections. Figure 4 shows the step count characteristic pattern F1 for monthly electrical inspections. As shown in Figure 4, during monthly electrical inspections, workers alternate between traveling and inspecting electrical equipment. Travel is short in duration, and the number of steps increases during travel. Electrical equipment inspection is long in duration, and the number of steps decreases during the inspection.

[0032] Figures 2 and 5 show the movement routes for temperature checks within the building. Figure 6 shows the step count characteristic pattern F2 for temperature checks within the building. As shown in Figure 6, during temperature checks within the building, workers walk for about 40 seconds, stop for about 15 seconds, and measure the temperature. This is repeated. When moving between floors, escalators are used, so the number of steps is reduced.

[0033] Figure 7 shows the travel route for exhaust fan inspection. Figure 8 shows the step count characteristic pattern F3 for exhaust fan inspection. As shown in Figure 8, during exhaust fan inspection, the worker moves from the disaster prevention center to the rooftop and visually inspects or checks for abnormal noises of the exhaust fans scattered on the rooftop. The worker's step count is high when moving from the disaster prevention center to the rooftop and from the rooftop back to the disaster prevention center. During the inspection, the step count decreases.

[0034] Figure 9 shows the travel route for verifying water meter readings. Figure 10 shows the step count characteristic pattern F4 for verifying water meter readings. As shown in Figure 10, during water meter reading verification, the worker moves from the disaster prevention center to the location where the water meter is installed, reads the reading from the water meter, and records it. This is repeated.

[0035] Figure 11 shows the movement route for escalator activation. Figure 12 shows the step count characteristic pattern F5 for escalator activation. As shown in Figure 12, when escalator activation, the worker starts from the disaster prevention center, performs the escalator activation work, and moves to the next escalator. The worker's step count increases when moving from the disaster prevention center to the installation location of the west side escalator group, when moving from the installation location of the west side escalator group to the installation location of the east side escalator group, and when moving from the installation location of the east side escalator group to the disaster prevention center. The worker's step count decreases while sequentially activating the west side escalators and while sequentially activating the east elevators.

[0036] Figure 13 is a flowchart showing the processing procedure of the work progress management method of Embodiment 1.

[0037] In step S100, the processor 23 in the work progress management device 21 creates step count characteristic patterns for each task, as shown in Figures 4, 6, 8, 10, and 12. These step count characteristic patterns may be created, for example, from time-series data of the number of steps obtained by having an operator actually perform the task.

[0038] In step S101, the sensor 35 in the worker terminal 31 starts measuring the worker's step count, and the processor 33 executes a step counting application to store the worker's step count in the memory 34.

[0039] In step S102, at the administrator terminal 11, the administrator enters the worker's name and the work name of the worker to be investigated through the input device 13.

[0040] In step S103, at the administrator terminal 11, the processor 16 transmits an investigation request signal including the worker's name and the work name to the work progress management device 21 via the communication device 12.

[0041] In step S104, the processor 23 in the work progress management device 21 receives an investigation request signal through the second communication device 22.

[0042] In step S105, the processor 23 in the work progress management device 21 refers to the user table stored in memory 24 to identify the address of the terminal (worker terminal) of the worker name included in the investigation request signal. Figure 14 shows an example of a user table. An address of the worker terminal is assigned to each worker (designation or ID).

[0043] In step S106, the processor 23 in the work progress management device 21 transmits a step count transmission request signal to the identified worker terminal 31 via the first communication device 25.

[0044] In step S107, the processor 33 in the worker terminal 31 receives a step count transmission request signal through the communication device 32.

[0045] In step S108, at the worker terminal 31, the processor 33 reads the number of steps for the past X hours from the memory 34 from the time the step count transmission request signal was received. X hours can be, for example, 3 hours. The processor 33 transmits a step count notification signal containing the time-series data of the number of steps for the past X hours as a step count performance pattern FX to the work progress management device 21 via the communication device 32. Figure 15 shows an example of the data included in the step count notification signal. The step count notification signal includes a set of data for the day, time, number of steps, and user ID.

[0046] In step S109, the processor 23 in the work progress management device 21 receives a step count notification signal through the first communication device 25.

[0047] In step S110, the processor 23 in the work progress management device 21 creates a step count performance pattern FX based on the step count notification signal and the number of steps taken over the past X hours. Figure 16 shows an example of the step count performance pattern FX. The step count performance pattern, like the step count feature pattern, is represented by time-series data.

[0048] In step S111, in the work progress management device 21, the processor 23 reads the step count feature pattern FY of the work name included in the investigation request signal from the memory 24.

[0049] In step S112, the processor 23 in the work progress management device 21 calculates the worker's work progress by comparing the step count actual pattern FX with the step count feature pattern FY. Figure 17 shows an example of how the worker's work progress is calculated. In the example in Figure 17, the work name included in the survey request signal is "Water volume meter value confirmation" and the step count feature pattern FY is F4.

[0050] The processor 23 detects portions of the time series data of the step count performance pattern FX that match or are similar to the time series data of the step count feature pattern FY. In the example in Figure 17, the time series data for the past 7 minutes, starting from the latest time of the step count performance pattern FX, is similar to the time series data for the past 7 minutes of the step count feature pattern FY.

[0051] The processor 23 estimates the progress of the work being performed as the ratio of the detected portion of time to the total time of the work being performed. In the example in Figure 17, the detected portion of time is 7 minutes, and the time required for the work being performed, "checking water meter readings," is 11 minutes, so the progress of the work is estimated to be 7 / 11.

[0052] Here, the determination of similarity in time-series data can be made using methods such as waveform pattern matching.

[0053] For example, processor 23 calculates the similarity R(k) between the time series data of steps in the step count performance pattern from time k × Δt hours prior to the latest time tc to the latest time tc (i.e., tc - k × Δt ≤ tx ≤ tc) and the time series data of steps in the step count feature pattern FY from time 0 to time k × Δt hours later (i.e., 0 ≤ ty ≤ k × Δt). Processor 23 sequentially changes k to calculate R(k) and identifies the k that maximizes R(k) as Km. Processor 23 can determine that the time series data of the step count performance pattern FX, starting from the latest time, for the past Km × Δt minutes is similar to the time series data of the step count feature pattern FY for the past Km × Δt minutes. As the similarity R(k), for example, the correlation between the two time series data can be used.

[0054] The processor 23 can determine the duration of an ongoing task based on the time-series data of the step count feature pattern of the task being performed. For example, in the example in Figure 17, the interval of consecutive non-zero values ​​in step count feature pattern F4 is "11 minutes," so the processor 23 can determine that the duration of the ongoing task "Water meter reading confirmation" is "11 minutes." In "Monthly electrical inspection" in Figure 4, the interval of consecutive non-zero values ​​in step count feature pattern F1 is "120 minutes," so the processor 23 can determine that the duration of "Monthly electrical inspection" is "120 minutes." In "Building temperature patrol" in Figure 6, the interval of consecutive non-zero values ​​in step count feature pattern F2 is "60 minutes," so the processor 23 can determine that the duration of "Building temperature patrol" is "60 minutes." In Figure 8, for "Exhaust Fan Inspection," the interval of consecutive non-zero steps in step count feature pattern F3 is "40 minutes," so the processor 23 can determine that the duration of "Exhaust Fan Inspection" is "40 minutes." In Figure 12, for "Escalator Startup," the interval of consecutive non-zero steps in step count feature pattern F5 is "30 minutes," so the processor 23 can determine that the duration of "Escalator Startup" is "30 minutes."

[0055] In step S113, the processor 23 in the work progress management device 21 transmits a work progress notification signal, including the worker's work progress, to the administrator terminal 11 via the second communication device 22.

[0056] In step S114, the processor 16 in the administrator terminal 11 receives a work progress notification signal through the communication device 12.

[0057] In step S115, the processor 16 in the administrator terminal 11 displays the worker's work progress included in the work progress notification signal on the display device 14.

[0058] As described above, according to this disclosure, the progress of a worker can be estimated remotely without installing any special indoor equipment by comparing the walking characteristic pattern of each worker's task with the walking performance pattern of the task the worker is currently performing.

[0059] The embodiments described above are specific examples of the following appendix. (Note 1) A memory that stores the step count characteristic patterns of each worker for each of the multiple tasks for managing building facilities, A first communication device that receives a step count notification signal including the worker's step count history pattern, A work progress management device comprising: a processor that estimates the progress of a worker's work by comparing the received step count pattern of the worker with the step count characteristic pattern of the work the worker is currently performing, which is stored in the memory.

[0060] (Note 2) The characteristic pattern of the worker's step count and the actual pattern of the worker's step count are represented by time-series data. The work progress management device according to Appendix 1, wherein the processor detects portions of the time-series data of the worker's step count performance pattern that match or are similar to the time-series data of the step count characteristic pattern of the work the worker is currently performing, and estimates the ratio of the time of the detected portion to the time the worker is currently performing as the progress of the work.

[0061] (Note 3) The work progress management device according to Appendix 1 or 2, wherein the processor determines the duration of the work being performed by the worker based on time-series data of step count characteristic patterns of the work being performed by the worker.

[0062] (Note 4) A work progress management device described in any one of the items 1 to 3 of the appendix, Equipped with a worker terminal carried by the worker, In the aforementioned work progress management device, The first communication device transmits a step count transmission request signal to the worker terminal. The aforementioned worker terminal is, A sensor for measuring the number of steps taken by the worker, A memory for storing the time-series data of the measured number of steps, A communication device that receives the step count transmission request signal from the work progress management device, A work progress management system comprising: a processor that reads time-series data of steps for a predetermined period of time from the memory, going back from the time the step count transmission request signal was received, and transmits the step count notification signal, which includes the read time-series data of steps as the step count performance pattern, to the work progress management device via the communication device.

[0063] (Note 5) With additional administrator terminals, The aforementioned administrator terminal is Communication equipment and An input device that receives the worker's name and task name from the administrator, A processor that transmits a survey request signal including the worker name and the work name to the work progress management device via the communication device, Equipped with a display device, The aforementioned work progress management device is Equipped with a second communication device, In the aforementioned work progress management device, The memory stores a table that defines the addresses of the worker terminals for each worker, The processor receives the investigation request signal through the second communication device, refers to the table to identify the address of the worker terminal of the worker name included in the investigation request signal, and transmits the step count transmission request signal to the worker terminal through the first communication device. The processor transmits the estimated progress of the worker's ongoing task to the administrator terminal via the second communication device. In the aforementioned administrator terminal, The work progress management system according to any one of the appendices 1 to 4, wherein the processor receives the progress of the work being performed by the worker through the communication device and displays the progress of the work being performed by the worker on the display device.

[0064] (Note 6) A work progress management method in a work progress management system comprising an administrator terminal, a worker terminal, and a work progress management device, The aforementioned administrator terminal receives input from the administrator regarding the worker's name and the work name, The administrator terminal identifies the address of the worker's terminal corresponding to the entered worker's name, The administrator terminal transmits an investigation request signal including the worker's name and the work name to the work progress management device. The work progress management device includes the step of receiving the investigation request signal, The work progress management device refers to a table that defines the addresses of worker terminals for each worker, and identifies the address of the worker terminal corresponding to the worker's name included in the survey request signal. The work progress management device transmits a step count transmission request signal to the worker terminal, The worker terminal receives the step count transmission request signal, The worker terminal transmits a step count notification signal to the work progress management device, which includes time-series data of steps for a predetermined period of time, starting from the time the step count transmission request signal was received, as the worker's step count performance pattern. The work progress management device includes the step of receiving a step count notification signal, The work progress management device estimates the progress of the worker's work by comparing the worker's actual step count pattern included in the received step count notification signal with the stored step count characteristic pattern of the worker's work currently being performed. The work progress management device transmits the progress of the work being performed by the worker to the administrator terminal. The administrator terminal receives the progress of the work being performed by the worker, A work progress management method comprising the step of the administrator terminal displaying the progress of the work being performed by the worker.

[0065] The embodiments disclosed herein should be considered in all respects to be illustrative and not restrictive. The scope of the present invention is indicated by the claims rather than by the foregoing description, and all modifications within the meaning and scope equivalent to the claims are intended to be included. [Explanation of Symbols]

[0066] 11 Administrator terminal, 12, 32 Communication devices, 13 Input device, 14 Display device, 15, 24, 34 Memory, 16, 23, 33 Processor, 21 Work progress management device, 22 Second communication device, 25 First communication device, 31 Worker terminal. 35 Sensor.

Claims

1. A memory for storing the step count characteristic patterns of workers for each of multiple tasks for the management of building equipment, A first communication device that receives a step count notification signal including the worker's step count history pattern, The system includes a processor that estimates the progress of a worker's current task by comparing the received step count pattern of the worker with the step count feature pattern of the worker's current task, among the step count feature patterns of the worker for multiple tasks stored in the memory. The aforementioned tasks include at least one of the following: patrolling the building temperature, monthly electrical inspections, exhaust fan inspections, water meter reading checks, and escalator startup. The characteristic pattern of the worker's step count and the actual pattern of the worker's step count are represented by time-series data. A work progress management device comprising: a processor that detects portions of the time-series data of the worker's step count performance pattern that match or are similar to the time-series data of the step count characteristic pattern of the work the worker is currently performing, and estimates the progress of the work as the ratio of the time of the detected portion to the time the worker is currently performing.

2. The work progress management device according to claim 1, wherein the processor determines the duration of the work being performed by the worker based on time-series data of step count characteristic patterns of the work being performed by the worker.

3. A work progress management device according to claim 1, Equipped with a worker terminal carried by the worker, In the aforementioned work progress management device, The first communication device transmits a step count transmission request signal to the worker terminal. The aforementioned worker terminal is, A sensor for measuring the number of steps taken by the worker, A memory for storing the time-series data of the measured number of steps, A communication device that receives the step count transmission request signal from the work progress management device, A work progress management system comprising: a processor that reads time-series data of steps for a predetermined period of time from the memory, going back from the time the step count transmission request signal was received, and transmits the step count notification signal, which includes the read time-series data of steps as the step count performance pattern, to the work progress management device via the communication device.

4. With additional administrator terminals, The aforementioned administrator terminal is Communication equipment and An input device that receives the worker's name and task name from the administrator, A processor that transmits a survey request signal including the worker's name and the work name to the work progress management device via the communication device, Equipped with a display device, The aforementioned work progress management device is Equipped with a second communication device, In the aforementioned work progress management device, The memory stores a table that defines the addresses of the worker terminals for each worker, The processor receives the investigation request signal through the second communication device, refers to the table to identify the address of the worker terminal of the worker name included in the investigation request signal, and transmits the step count transmission request signal to the worker terminal through the first communication device. The processor transmits the estimated progress of the worker's ongoing task to the administrator terminal via the second communication device. In the aforementioned administrator terminal, The work progress management system according to claim 3, wherein the processor receives the progress of the work being performed by the worker through the communication device and displays the progress of the work being performed by the worker on the display device.

5. A work progress management method in a work progress management system comprising an administrator terminal, a worker terminal, and a work progress management device, The aforementioned administrator terminal receives input from the administrator regarding the worker's name and the work name, The work progress management device includes the step of identifying the address of the worker terminal of the worker whose name has been entered, The administrator terminal transmits an investigation request signal including the worker's name and the work name to the work progress management device. The work progress management device includes the step of receiving the investigation request signal, The work progress management device refers to a table that defines the addresses of worker terminals for each worker, and identifies the address of the worker terminal corresponding to the worker's name included in the survey request signal. The work progress management device transmits a step count transmission request signal to the worker terminal, The worker terminal receives the step count transmission request signal, The worker terminal transmits a step count notification signal to the work progress management device, which includes time-series data of steps for a predetermined period of time, starting from the time the step count transmission request signal was received, as the worker's step count performance pattern. The work progress management device includes the step of receiving a step count notification signal, The work progress management device estimates the progress of the work being performed by the worker by comparing the worker's actual step count pattern included in the received step count notification signal with the step count characteristic pattern of the work being performed by the worker from among the worker's step count characteristic patterns of multiple tasks stored in the device. The work progress management device transmits the progress of the work being performed by the worker to the administrator terminal. The administrator terminal receives the progress of the work being performed by the worker, The administrator terminal includes the step of displaying the progress of the work being performed by the worker, wherein the plurality of tasks include at least one of the following: patrolling the building temperature, monthly electrical inspections, exhaust fan inspections, water meter reading confirmations, and escalator startup. The characteristic pattern of the worker's step count and the actual pattern of the worker's step count are represented by time-series data. A work progress management method comprising the steps of: the estimation step, the work progress management device detecting a portion of the time series data of the worker's step count performance pattern that matches or is similar to the time series data of the step count characteristic pattern of the work being performed by the worker, and estimating the progress of the work as the ratio of the time of the detected portion to the time the worker is performing the work.

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