Information processing device and program

The information processing device captures and stores screenshots with timestamps and print job information to facilitate easier verification of user operations and events, addressing the challenge of investigating application and device malfunctions.

JP7838248B2Active Publication Date: 2026-04-01FUJIFILM BUSINESS INNOVATION CORP
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Patent Information

Authority / Receiving Office
JP · JP
Patent Type
Patents
Current Assignee / Owner
Filing Date
2021-11-08
Publication Date
2026-04-01
Patent Text Reader

Abstract

To facilitate later checking an operation performed by a user with respect to an application operating in an information processing apparatus, as compared with a case where only log information is used.SOLUTION: An information processing apparatus 12 includes a processor 20. The processor 20 acquires copy images 72A, 72B, and 72C, which are images obtained by copying an image displayed on a display device 26 every time a predetermined timing occurs, and stores the acquired copy images 72A, 72B, and 72C in a storage device 22 in association with information indicating the predetermined timing that triggers the acquisition.SELECTED DRAWING: Figure 2
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Citation Information

Patent Citations

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