Reward information issuing device, system, method, and program

Abstract

A benefit information issuing device (1) comprises a registration unit (11) that associates entry eligibility information that enables entry on the basis of identity verification to an event venue at which an event is to be held with registration-use identity verification information for users that have purchased the entry eligibility information and registers at a storage device, a verification control unit (12) that references the storage device and controls identity verification using verification-use identity verification information acquired from users, a specifying unit (13) that specifies entry eligibility information associated with identity verification information for which identity verification has been successful, an issuing unit (14) that issues benefit information that can be used at one or more commercial facilities near an event venue on the basis of entry eligibility information that has been specified, and a notification unit (15) that notifies users of benefit information that has been issued.

Description

Technical Field

[0001] The present disclosure relates to a privilege information issuance device, a system, a method, and a program.

Background Art

[0002] Patent Document 1 discloses a technology related to a point-coupon system using biometric authentication. Patent Document 2 discloses a technology of assigning a score set in a terminal to a user who has successfully performed biometric authentication in the terminal for biometric authentication and accumulating it in the past scores. Patent Document 3 discloses a technology of associating a user ID with a service, specifying the service associated with the user ID that has successfully performed biometric authentication, and granting the specified service as a privilege.

[0003] Here, in a predetermined area including an event venue and commercial facilities around it, an independent economic zone can be formed. In recent years, entry management to event venues using personal authentication such as biometric authentication such as face authentication has been put into practical use.

Prior Art Documents

Patent Documents

[0004]

Patent Document 1

Patent Document 2

Patent Document 3

Summary of the Invention

Problems to be Solved by the Invention

[0005] Here, there is a need to revitalize the area, including the event venue, by mutually attracting customers between the event venue and the surrounding commercial facilities. For example, one challenge is to encourage purchasers of event admission tickets and other admission qualification information to use the surrounding commercial facilities.

[0006] The purpose of this disclosure is, in light of the above-mentioned issues, to provide a reward information issuing device, system, method, and program for promoting the use of commercial facilities surrounding the event venue to purchasers of event admission qualification information. [Means for solving the problem]

[0007] The special information issuing device related to this disclosure is A registration means that stores in a storage means, in association with admission qualification information that allows entry to the event venue where the event is held through identity verification, and identity verification information for the user who purchased the admission qualification information. Authentication control means that controls user authentication by referring to the storage means using user authentication information obtained from the user, A means for identifying entry qualification information associated with the successful authentication information of the aforementioned person, Based on the identified admission qualification information, an issuing means for issuing information on benefits usable at one or more commercial facilities near the event venue, A notification means for notifying the user of the issued benefit information, It is equipped with.

[0008] The system for issuing special information related to this disclosure is: Memory device and The device comprises a memory device and a reward information issuing device connected to the memory device, The aforementioned special offer information issuing device is A registration means that stores in a storage means, in association with admission qualification information that allows entry to the event venue where the event is held through identity verification, and identity verification information for the user who purchased the admission qualification information. Authentication control means that controls user authentication by referring to the storage means using user authentication information obtained from the user, A means for identifying entry qualification information associated with the successful authentication information of the aforementioned person, Based on the identified admission qualification information, an issuing means for issuing information on benefits usable at one or more commercial facilities near the event venue, A notification means for notifying the user of the issued benefit information, It is equipped with.

[0009] The method for issuing information on benefits related to this disclosure is as follows: Computers The admission qualification information that allows entry to the event venue where the event is being held through identity verification, and the identity verification information for the user who purchased the admission qualification information, are registered in a storage device in association with each other. Using the authentication information obtained from the user, the device controls user authentication by referring to the storage device. Identify the entry qualification information associated with the successful authentication information of the aforementioned person, Based on the identified admission eligibility information, the system will issue information on benefits usable at one or more commercial facilities near the event venue. The aforementioned user will be notified of the issued benefit information.

[0010] The program for issuing special information related to this disclosure is: A registration process that associates entry qualification information, which allows entry to the event venue where the event is held through identity verification, with the user's identity verification information for registration of the user who purchased the entry qualification information, and registers them in a storage device. Authentication control processing that controls user authentication by referring to the storage device using the user authentication information obtained from the user, A process to identify entry qualification information associated with the successful authentication information of the aforementioned person, Based on the identified admission qualification information, an issuance process is performed to issue information on benefits that can be used at one or more commercial facilities near the event venue. A notification process for notifying the user of the issued privilege information, is executed by a computer.

Effect of the Invention

[0011] According to the present disclosure, it is possible to provide a privilege information issuance device, a system, a method, and a program for promoting the use of commercial facilities around an event venue for purchasers of event entry qualification information.

Brief Description of the Drawings

[0012] [Figure 1] It is a block diagram showing the configuration of the privilege information issuance device according to Embodiment 1. [Figure 2] It is a flowchart showing the flow of the privilege information issuance method according to Embodiment 1. [Figure 3] It is a block diagram showing the overall configuration of the privilege information issuance system according to Embodiment 2. [Figure 4] It is a block diagram showing the configuration of the authentication device according to Embodiment 2. [Figure 5] It is a block diagram showing the configuration of the user terminal according to Embodiment 2. [Figure 6] It is a block diagram showing the configuration of the admission control terminal according to Embodiment 2. [Figure 7] It is a block diagram showing the configuration of the payment terminal according to Embodiment 2. [Figure 8] It is a block diagram showing the configuration of the privilege information issuance device according to Embodiment 2. [Figure 9] It is a flowchart showing the flow of the member information registration process according to Embodiment 2. [Figure 10] It is a flowchart showing the flow of the face information registration process by the authentication device according to Embodiment 2. [Figure 11] It is a sequence diagram showing the flow of the admission qualification information registration process according to Embodiment 2. [Figure 12] It is a flowchart showing the flow of the face authentication process by the authentication device according to Embodiment 2. [Figure 13] This is a sequence diagram showing the flow of processing the issuance and use of special offer information according to this second embodiment. [Figure 14] This is a flowchart showing the flow of the reward information issuance process according to this second embodiment. [Figure 15] This figure shows an example of how the issued benefit information is displayed according to this second embodiment. [Figure 16] This is a flowchart showing the flow of the benefit information utilization process according to this second embodiment. [Figure 17] This figure shows an example of displaying payment results using the benefit information according to this second embodiment. [Figure 18] This figure shows an example of how other bonus information issued according to this second embodiment is displayed. [Figure 19] This is a flowchart showing the flow of the reward information issuance process according to this embodiment 3. [Figure 20] This figure shows an example of how the issued benefit information is displayed according to this third embodiment. [Figure 21] This is a block diagram showing the overall configuration of the reward information issuance system according to this fourth embodiment. [Figure 22] This is a flowchart showing the flow of the reward information issuance process according to this embodiment 4. [Figure 23] This figure shows an example of how the issued benefit information is displayed according to this fourth embodiment. [Modes for carrying out the invention]

[0013] Embodiments of the present disclosure will be described in detail below with reference to the drawings. In each drawing, the same or corresponding elements are denoted by the same reference numerals, and redundant explanations will be omitted where necessary for clarity.

[0014] <Embodiment 1> Figure 1 is a block diagram showing the configuration of the reward information issuing device 1 according to this embodiment 1. The reward information issuing device 1 is an information processing device that issues reward information usable at a predetermined commercial facility. Here, "commercial facility" refers to stores that sell goods or provide services, accommodation facilities, public transportation stations, etc. The commercial facility according to this embodiment 1 is located in an area within a predetermined range from the event venue where a predetermined event is held, that is, in the vicinity of the event venue. Furthermore, "reward information" is electronic data that grants the right to enjoy paid or free rewards at the usable facility. Reward information is, for example, value-added information such as electronic coupons and points.

[0015] The reward information issuing device 1 comprises a registration unit 11, an authentication control unit 12, a specification unit 13, an issuing unit 14, and a notification unit 15. The registration unit 11 registers admission qualification information and user authentication information for registration of the user who purchased the admission qualification information in a storage device. The storage device is either built into the reward information issuing device 1 or connected to the reward information issuing device 1. Here, "admission qualification information" refers to information that allows prospective attendees to enter the event venue where the event is being held through user authentication.

[0016] The authentication control unit 12 controls user authentication by referring to the storage device using the user authentication information obtained from the user. Here, "user authentication" refers to information processing that verifies the authenticity of an individual by comparing pre-registered user authentication information with information obtained from or entered by the individual at the time of authentication, and confirming that the degree of match is above a threshold. Specifically, the authentication control unit 12 controls the user authentication process that compares the user authentication information for registration registered in the storage device with the user authentication information for authentication. User authentication includes, but is not limited to, biometric authentication such as facial recognition, or verification of code information (such as IDs and passwords) presented or entered by the individual. Furthermore, "user authentication information" refers to information that can identify an individual, such as facial feature information, biometric information, or code information.

[0017] The identification unit 13 identifies the entry qualification information associated with the authentication information for which authentication was successful. In other words, if authentication is successful, the identification unit 13 identifies the entry qualification information associated with the authentication information registered in the storage device.

[0018] The issuing unit 14 issues information about benefits usable at one or more commercial facilities near the event venue, based on the identified admission qualification information. The notification unit 15 notifies the user of the issued benefits information. For example, the notification unit 15 notifies the user of the issued benefits information to the user terminal that the user carries. However, the recipient of the benefit information notification is not limited to the user terminal, but may also be the authentication terminal that requested the user's authentication.

[0019] Figure 2 is a flowchart illustrating the flow of the reward information issuance method according to this embodiment 1. First, the registration unit 11 registers in the storage device the admission qualification information that allows entry to the event venue where the event is held through personal authentication and the personal authentication information for registration of the user who purchased the admission qualification information (S11). Next, the authentication control unit 12 controls personal authentication by referring to the storage device using the personal authentication information for authentication obtained from the user (S12). Then, the identification unit 13 identifies the admission qualification information associated with the personal authentication information that has been successfully authenticated (S13). Then, the issuing unit 14 issues reward information that can be used at one or more commercial facilities near the event venue based on the identified admission qualification information (S14). After that, the notification unit 15 notifies the user of the issued reward information (S15).

[0020] In this embodiment, purchasers of admission qualification information, which allows them to enter the event venue through identity verification, are issued special offer information that can be used at commercial facilities surrounding the event venue, based on their admission qualification information. In other words, users receive special offer information for surrounding commercial facilities as an incentive for purchasing admission qualification information. Therefore, users are motivated to use commercial facilities around the event venue based on the notified special offer information. Thus, it is possible to encourage purchasers of event admission qualification information to use commercial facilities around the event venue.

[0021] The reward information issuing device 1 includes a processor, memory, and storage device (not shown in the diagram). The storage device stores a computer program that implements the processing of the reward information issuing method according to this embodiment. The processor loads the computer program from the storage device into the memory and executes the computer program. In this way, the processor realizes the functions of the registration unit 11, the authentication control unit 12, the identification unit 13, the issuing unit 14, and the notification unit 15.

[0022] Alternatively, each component of the reward information issuing device 1 may be implemented with dedicated hardware. Furthermore, some or all of the components of each device may be implemented by general-purpose or dedicated circuits, processors, etc., or combinations thereof. These may consist of a single chip or multiple chips connected via a bus. Some or all of the components of each device may be implemented by a combination of the aforementioned circuits, etc., and programs. Additionally, a CPU (Central Processing Unit), GPU (Graphics Processing Unit), FPGA (Field-Programmable Gate Array), quantum processor (quantum computer control chip), etc., can be used as the processor.

[0023] Furthermore, if some or all of the components of the reward information issuing device 1 are implemented by multiple information processing devices or circuits, these multiple information processing devices or circuits may be centrally located or distributed. For example, the information processing devices or circuits may be implemented in a form in which each is connected via a communication network, such as a client-server system or a cloud computing system. In addition, the functions of the reward information issuing device 1 may be provided in SaaS (Software as a Service) format.

[0024] <Embodiment 2> This second embodiment is a specific example of the first embodiment described above. Figure 3 is a block diagram showing the overall configuration of the reward information issuance system 1000 according to this second embodiment. The reward information issuance system 1000 is an information system that issues coupons to users U1 who have purchased a paid electronic ticket (admission qualification information) for the event venue 40, which can be used for facial recognition payments at nearby commercial facilities 41, etc., according to the admission qualification information. Furthermore, the time-limited reward information can encourage consumer behavior at nearby commercial facilities 41, etc., in relation to the event venue 40. Therefore, it is possible to promote the coordinated use of the event venue and the facilities, and to support the revitalization of area 4, which includes the event venue 40 and nearby commercial facilities 41 to 4n (where n is a natural number of 1 or more).

[0025] Event venue 40 is a venue where a designated event is held. An "event" is a paid service that attracts a large number of people and is provided for a set period of time. For example, an event could be a sports match, a concert, an exhibition, an international conference, etc., and may be something that is watched or observed by paying attendees, or something that attendees themselves participate in. Therefore, event venue 40 is a facility such as a sports stadium, arena, theater, or multi-purpose event hall. Event venue 40 can also be called the main facility or core facility in Area 4.

[0026] Event venue 40 is equipped with an event hall 402 and has an entrance control terminal 401 at the entrance. The entrance control terminal 401 is an information terminal that allows entry into event venue 40 when user U1 successfully authenticates their identity. Details of the entrance control terminal 401 will be described later. It should be noted that some users may enter event venue 40 without going through the entrance control terminal 401. In other words, event venue 40 may allow entry to users who have purchased conventional tickets, etc., without using identity authentication such as facial recognition. Event hall 402 is the place where the event is held, such as a stadium or spectator seating area.

[0027] Commercial facilities 41-4n are facilities surrounding the event venue 40, or nearby commercial facilities. There only needs to be at least one commercial facility 41, etc. Commercial facilities 41, etc. are facilities that have a partnership with the event venue 40. Therefore, the operators of commercial facilities 41, etc. are partners with the operators of the event venue 40. Commercial facilities 41, etc. include, but are not limited to, retail stores, restaurants, shopping streets, shopping malls, accommodation facilities, parking lots, bicycle parking lots, amusement parks, transportation stations (railway stations, bus stops, taxi stands, ports, airports), etc.

[0028] Each of the commercial facilities 41-4n is equipped with at least one payment terminal 51-5n that supports payment using facial recognition. In addition, each of the facility staff members U21-U2n uses one of the management terminals 61-6n to perform management tasks such as registering information on benefits available at each of the commercial facilities 41-4n. Facility staff members U21, etc. may also be employees of the commercial facility 41, etc. Alternatively, facility staff members U21, etc. may be affiliated businesses of the commercial facility 41, etc. Therefore, facility staff members U21, etc. and management terminals 61, etc. do not necessarily have to be located within the commercial facility 41, etc.

[0029] Area Manager U3 is the operator responsible for managing businesses within Area 4, including the event venue 40 and commercial facilities 41, etc. Area Manager U3 may use the management terminal 600 to register information on benefits available at commercial facilities 41, etc. Note that since publicly known information processing devices can be used for management terminals 61-6n and 600, illustrations and detailed explanations are omitted.

[0030] Here, the reward information issuance system 1000 comprises a user terminal 100, an authentication device 200, a reward information issuance device 300, an entry control terminal 401, payment terminals 51-5n, and management terminals 61-6n and 600. 。The user terminal 100, authentication device 200, reward information issuing device 300, entry control terminal 401, payment terminals 51-5n, and management terminals 61-6n and 600 are each connected to communicate via network N. Here, network N is a communication network including wireless communication lines, such as the Internet, a wireless communication network, or a mobile phone network. Network N is not limited by the type of communication protocol.

[0031] The authentication device 200 is an information processing device that manages user facial feature information and performs facial authentication. In response to a facial authentication request received from an external source, the authentication device 200 compares the facial image or facial feature information included in the request with the facial feature information of each user and returns the comparison result (authentication result) to the requester.

[0032] Figure 4 is a block diagram showing the configuration of the authentication device 200 according to this second embodiment. The authentication device 200 comprises a face information DB (DataBase) 210, a face detection unit 220, a feature point extraction unit 230, a registration unit 240, and an authentication unit 250. The face information DB 210 stores user IDs 211 and face feature information 212 associated with those user IDs. Face feature information 212 is a set of feature points extracted from a face image. The authentication device 200 may delete face feature information 212 in the face information DB 210 in response to a request from a user or the like corresponding to the face feature information 212. Alternatively, the authentication device 200 may delete face feature information 212 after a certain period of time has elapsed since registration.

[0033] The face detection unit 220 detects the face region included in the registration image for registering face information and outputs it to the feature point extraction unit 230. The feature point extraction unit 230 extracts feature points from the face region detected by the face detection unit 220 and outputs face feature information to the registration unit 240. The feature point extraction unit 230 also extracts feature points included in the face image received from the reward information issuing device 300, etc., and outputs face feature information to the authentication unit 250.

[0034] The registration unit 240 issues a new user ID 211 when registering facial feature information. The registration unit 240 associates the issued user ID 211 with the facial feature information 212 extracted from the registered image and registers it in the facial information DB 210. The authentication unit 250 performs facial authentication using the facial feature information 212. Specifically, the authentication unit 250 compares the facial feature information extracted from the face image with the facial feature information 212 in the facial information DB 210. If the comparison is successful, the authentication unit 250 identifies the user ID 211 associated with the matched facial feature information 212. The authentication unit 250 returns the result of the facial authentication to the requester, indicating whether or not the facial feature information matches. Whether or not the facial feature information matches corresponds to the success or failure of authentication. Note that "match" means that the degree of matching is above a threshold. In addition, if facial authentication is successful, the facial authentication result will include the identified user ID.

[0035] Returning to Figure 3, let's continue the explanation. User U1 is carrying and operating user terminal 100, and is the purchaser of admission qualification information for an event held at event venue 40, and is either a planned attendee, an attendee, or an exiter. Here, "admission qualification information" is information that proves that the user is eligible to enter the event venue through personal authentication.

[0036] The user terminal 100 is an information processing terminal that, in response to user U1's operation, registers user information, including a facial image, and entry qualification information to the benefit information issuing device 300 in advance. User U1 may also register user information using an information processing device other than the user terminal 100. Furthermore, user U1 will enter the event venue 40 carrying the user terminal 100. In Figure 3, user U1 and the user terminal 100 are located within the commercial facility 41, but their location is not limited to this.

[0037] Figure 5 is a block diagram showing the configuration of a user terminal 100 according to this second embodiment. The user terminal 100 comprises a storage unit 110, memory 120, communication unit 130, camera 140, touch panel 150, and control unit 160. The storage unit 110 is an example of a non-volatile storage device such as flash memory. The storage unit 110 stores a program 111 and terminal information 112. The program 111 is a computer program that implements processes such as registration of user information and entry qualification information, as well as inquiry, display, selection, and use of special offer information. The terminal information 112 is the identification information and destination information of the user terminal 100.

[0038] Memory 120 is a volatile storage device such as RAM (Random Access Memory), and is a storage area for temporarily holding information when the control unit 160 is operating. The communication unit 130 is a communication interface with the network N.

[0039] Camera 140 is a camera for capturing images of the area including the face of user U1. Camera 140 outputs the captured image to the control unit 160. The touch panel 150 includes a display device (display unit) such as a screen and an input device.

[0040] The control unit 160 is a processor, or control device, that controls each component of the user terminal 100. The control unit 160 loads program 111 from the storage unit 110 into memory 120 and executes program 111. In this way, the control unit 160 realizes the functions of the registration unit 161 and the benefits processing unit 162.

[0041] The registration unit 161 controls the camera 140 to photograph the face of user U1 and acquires the captured face image. The registration unit 161 also acquires attribute information and payment information entered by user U1 via the touch panel 150. The registration unit 161 also reads and acquires terminal information 112 from the storage unit 110. Then, the registration unit 161 sends a registration request for user information (member information), including the face image, terminal information 112, attribute information, and payment information, to the reward information issuing device 300. The registration unit 161 also acquires the admission qualification information purchased by user U1. The registration unit 161 sends a registration request, including user U1's face image and admission qualification information, to the reward information issuing device 300. Note that the registration unit 161 may also include admission qualification information in the user information registration request.

[0042] When the reward processing unit 162 receives a notification of reward information issued by the reward information issuing device 300 during facial recognition payment at the commercial facility 41, it displays the notified reward information and the payment amount before and after the use of the reward information on the touch panel 150. In addition, when payment is made using the reward information, the reward processing unit 162 receives a payment completion and a reward information usage notification, and displays the payment result and the reward information usage result on the touch panel 150.

[0043] Furthermore, the reward processing unit 162 may perform the following processes. For example, in response to a reward issuance request instructed by user U1 via the touch panel 150, the reward processing unit 162 controls the camera 140 to photograph user U1's face and acquires the captured face image. At this time, the reward processing unit 162 reads and acquires terminal information 112 from the storage unit 110. Then, the reward processing unit 162 transmits a reward issuance request, including the face image and terminal information 112, to the reward information issuing device 300. Also, if the reward processing unit 162 receives a notification of reward information issued by the reward information issuing device 300, it displays the notified reward information on the touch panel 150. Furthermore, in response to a reward inquiry request instructed by user U1 via the touch panel 150, the reward processing unit 162 transmits a request for inquiry of reward information, including user U1's face image, to the reward information issuing device 300. Then, the reward processing unit 162 displays a list of reward information issued to user U1 by the reward information issuing device 300 on the touch panel 150. The reward processing unit 162 displays the reward information selected by user U1 via the touch panel 150 in a selected state. Furthermore, if the reward processing unit 162 receives a reward information update notification from the reward information issuing device 300, it displays the updated reward information on the touch panel 150.

[0044] Figure 6 is a block diagram showing the configuration of the access control terminal 401 according to this second embodiment. The access control terminal 401 comprises a storage unit 410, a memory 420, a communication unit 430, a camera 440, a touch panel 450, and a control unit 460. The storage unit 410 is an example of a non-volatile storage device such as flash memory. The storage unit 410 stores a program 411 and terminal information 412. The program 411 is a computer program on which access control processing and the like are implemented. The terminal information 412 is identification information and destination information of the access control terminal 401.

[0045] Memory 420 is a volatile memory device such as RAM, and is a storage area for temporarily holding information when the control unit 460 is operating. Communication unit 430 is a communication interface with network N.

[0046] Camera 440 is a camera that captures an area including the face of a person scheduled to enter, such as user U1. Camera 440 outputs the captured image to the control unit 460. The touch panel 450 includes a display device (display unit) such as a screen and an input device.

[0047] The control unit 460 is a processor, or control device, that controls each component of the access control terminal 401. The control unit 460 loads program 411 from the storage unit 410 into memory 420 and executes program 411. In this way, the control unit 460 realizes the functions of the reception unit 461 and the access control unit 462.

[0048] The reception unit 461 receives facial images of prospective attendees captured by the camera 440 and outputs the facial images to the admission control unit 462. The admission control unit 462 transmits an admission determination request, including the facial images output by the reception unit 461 and terminal information 412 stored in the memory unit 110, to the privilege information issuing device 300. The admission control unit 462 then receives the admission determination result from the privilege information issuing device 300, and if the admission determination result indicates permission to enter, it controls the admission gate (not shown) of the event venue 40 to unlock. The admission control terminal 401 may also control the exit gate by facial recognition when the attendee leaves.

[0049] Figure 7 is a block diagram showing the configuration of the payment terminal 51 according to this second embodiment. Note that the configuration of payment terminals 5n and the like is the same as that of payment terminal 51, so the illustration and detailed description are omitted. The payment terminal 51 comprises a storage unit 510, memory 520, communication unit 530, camera 540, touch panel 550, and control unit 560. The storage unit 510 is an example of a non-volatile storage device such as flash memory. The storage unit 510 stores a program 511 and terminal information 512. The program 511 is a computer program in which payment control processing and the like are implemented. The terminal information 512 is identification information and destination information of the payment terminal 51. Furthermore, the terminal information 512 is information that can identify the commercial facility 41 in which it is installed.

[0050] Memory 520 is a volatile memory device such as RAM, and is a storage area for temporarily holding information when the control unit 560 is operating. Communication unit 530 is a communication interface with network N.

[0051] Camera 540 is a camera for capturing images of the area including the face of the payer, such as user U1. Camera 540 outputs the captured image to the control unit 560. The touch panel 550 includes a display device (display unit) such as a screen and an input device.

[0052] The control unit 560 is a processor, or control device, that controls each component of the payment terminal 51. The control unit 560 loads program 511 from the storage unit 510 into the memory 520 and executes program 511. In this way, the control unit 560 realizes the functions of the reception unit 561 and the payment control unit 562.

[0053] The reception unit 561 receives payment information, such as the price of the goods that the payer intends to pay for. For example, the reception unit 561 receives payment information read from the barcode of a product by a store employee of the commercial facility 41 (e.g., facility manager U21) using a scanner (not shown). The reception unit 561 then displays the received payment information on the touch panel 550.

[0054] Next, the payment control unit 562 controls the camera 540 to photograph the payer's face and acquires the captured facial image. The payment control unit 562 then transmits a facial recognition payment request, including the facial image, payment target information, and terminal information 512 stored in the storage unit 510, to the reward information issuing device 300. The payment target information may include a payment ID that identifies the payment process. The payment control unit 562 then receives a payment completion notification, etc., and displays it on the touch panel 550.

[0055] Furthermore, the payment control unit 562 uses the camera 540 to capture the code information of the reward information displayed on the user terminal 100, and analyzes the captured image to extract the reward ID and payment ID. Subsequently, the payment control unit 562 transmits a reward information usage request, including the extracted reward ID and payment ID, as well as the terminal information 512 stored in the storage unit 510, to the reward information issuing device 300. The payment control unit 562 then receives the payment completion and reward information usage notification and displays the payment result and reward information usage result on the touch panel 550.

[0056] Furthermore, if the payment control unit 562 analyzes the image of the captured code information and extracts (recognizes) the reward ID but does not extract the payment ID or user ID, it then controls the camera 540 to capture the face of the payer and acquires the captured face image. The payment control unit 562 then sends a face recognition payment request, including the face image, payment target information, reward ID, and terminal information 512 stored in the storage unit 510, to the reward information issuing device 300.

[0057] Figure 8 is a block diagram showing the configuration of the reward information issuing device 300 according to this second embodiment. The reward information issuing device 300 is an example of the reward information issuing device 1 described above. The reward information issuing device 300 is an information processing device for issuing reward information that can be used at commercial facilities 41 etc. around the event venue 40 to users who have admission qualification information for the event venue 40. The reward information issuing device 300 also performs payment processing at commercial facilities 41 etc. in response to facial recognition payment requests from payment terminals 51. In particular, if a user who has successfully performed facial recognition has admission qualification information for the event venue 40, the reward information issuing device 300 issues reward information that can be used at commercial facilities 41 etc. around the event venue 40 to the user based on the admission qualification information before executing the payment processing. Furthermore, when the reward information issuing device 300 receives a request to use the issued reward information, it performs payment processing using the reward information. The reward information issuing device 300 may be redundantly implemented on multiple servers, and each functional block may be implemented on multiple computers.

[0058] The reward information issuing device 300 comprises a storage unit 310, a memory 320, a communication unit 330, and a control unit 340. The storage unit 310 is an example of a non-volatile storage device such as a hard disk or flash memory. The storage unit 310 stores a program 311, user information 312, a reward information master 313, event information 314, and reward management information 315. The storage unit 310 and the face information DB 210 of the authentication device 200 may be considered together as a storage device that stores admission qualification information, user authentication information of the user who purchased the admission qualification information, and the terminal carried by the user in association. The program 311 is a computer program (reward information issuing program) that implements the registration process of reward information, user information, and admission qualification information, the reward information issuance process, and the settlement process including the reward information usage process according to this embodiment 2.

[0059] User information 312 is information for managing users in Area 4. "Users in Area 4" refers to, for example, purchasers of entry qualification information for event venue 40, those planning to enter event venue 40, those who have entered, and those who have left event venue 40. User information 312 is information that associates user ID 3121, terminal information 3122, attribute information 3123, payment information 3124, and entry qualification information 3125.

[0060] User ID 3121 is user identification information. User ID 3121 is the same as or uniquely corresponds to User ID 211, which is managed in association with facial feature information 212 within the facial information DB 210 of the authentication device 200. Therefore, User Information 312 can be said to be information associated with the user's registration authentication information via User ID 3121. Terminal Information 3122 is the information corresponding to Terminal Information 112 of the user terminal 100 described above.

[0061] Attribute information 3123 includes, but is not limited to, name, date of birth, gender, address, contact information (telephone number, email address, SNS (Social Networking Service) account information), membership rank, hobbies, preferences or interests, and the sports players or teams that are supported. Membership rank may, for example, be information indicating the rank of a paid member at event venue 40, or the rank in other membership services.

[0062] Payment information 3124 includes credit card information, electronic money and barcode payment account information, bank direct debit account information, etc., and is also the information used when making payments using facial recognition (facial recognition payment).

[0063] The admission qualification information 3125 is information about a paid digital admission ticket for a specified event held at event venue 40, on the date and time of the event. The admission qualification information 3125 may include, for example, an event ID, seat information (seat location and seat grade), and ticket price. Alternatively, instead of an event ID, the admission qualification information 3125 may include information identifying the event venue, permitted entry time slots, and event details. Furthermore, the admission qualification information 3125 in this embodiment can be considered proof that the person is qualified to be permitted to enter event venue 40 upon successful facial recognition.

[0064] Furthermore, user information 312 may also include the purchase history of admission qualification information 3125 from past events, which is further associated with user ID 3121.

[0065] The reward information master 313 is information for managing master information of rewards entered by facility managers and area managers. The reward information master 313 is information that associates reward ID 3131, target facilities 3132, reward details 3133, and issuance conditions 3134. Reward ID 3131 is identification information for the reward information. Target facilities 3132 is information that indicates facilities where the reward information can be used. Target facilities 3132 is, for example, information that indicates any of the commercial facilities 41 to 4n. Note that target facilities 3132 may target two or more of the commercial facilities 41 to 4n.

[0066] Benefit details 3133 are information indicating the products and services that users can enjoy by using the facility. For example, benefit details 3133 may include, but are not limited to, discount information indicating the discount amount or discount rate, discounted products and services, or products and services provided free of charge.

[0067] Issuance condition 3134 is information that indicates the conditions for issuing benefit information. For example, issuance condition 3134 may include the event information to which the benefit is to be issued (event ID, date and time, etc.), the fact that the admission qualification information for the event information has been purchased, and the timing of issuance. The timing of issuance may include the start date and time of issuance, the period during which it can be issued, etc. Issuance condition 3134 may also include, but is not limited to, the attribute information of the target user, the seat grade, the ticket price, and the priority of attribute information to which issuance should be prioritized.

[0068] Event information 314 defines an event to be held at event venue 40. Event information 314 includes, for example, an event ID, venue, event time information, event details, seating information (seat type, number of seats, arrangement), and admission eligibility information (ticket price). Event time information may include, but is not limited to, the event period, start date and time, scheduled start time, scheduled end time, entry period, and entry start time.

[0069] Reward management information 315 is information for managing reward information issued to users. Reward management information 315 is information that associates the issued reward ID 3151, user ID 3152, issuance date and time 3153, and validity period 3154.

[0070] The issued benefit ID 3151 is benefit ID 3131 issued to the user corresponding to user ID 3152. User ID 3152 is user ID 3121 to whom the benefit information was issued. Therefore, the benefit management information 315 is information that is uniquely identified by, for example, the pair of issued benefit ID 3151 and user ID 3152. The issue date and time 3153 is the date and time when the benefit information was issued. The validity period 3154 is the period during which the benefit provided by the benefit information can be enjoyed (the benefit information is valid). The validity period 3154 is defined by the start date and time and the end date and time (expiration date). If the corresponding benefit information is available immediately after issuance, the validity period 3154 only needs to have an expiration date and time set.

[0071] Memory 320 is a volatile memory device such as RAM, and is a storage area for temporarily holding information when the control unit 340 is operating. Communication unit 330 is a communication interface with network N.

[0072] The control unit 340 is a processor, or control device, that controls each component of the benefit information issuing device 300. The control unit 340 loads program 311 from the storage unit 310 into the memory 320 and executes program 311. In this way, the control unit 340 realizes the functions of the registration unit 341, authentication control unit 342, identification unit 343, issuing unit 344, notification unit 345, entry determination unit 346, payment control unit 347, and provision unit 348. Note that the registration unit 341 is an example of the registration unit 11 described above. The authentication control unit 342 is an example of the authentication control unit 12 described above. The identification unit 343 is an example of the identification unit 13 described above. The identification unit 343 and issuing unit 344 are examples of the issuing unit 14 described above. Also, the identification unit 343 and notification unit 345 are examples of the notification unit 15 described above.

[0073] The registration unit 341 performs registration processing for benefit information, user information, and admission qualification information. Specifically, the registration unit 341 receives registration requests for individual benefit information from the management terminal 61, etc., and registers them in the benefit information master 313. At this time, the registration unit 341 issues a benefit ID for new benefit information. The registration unit 341 also receives registration requests for user information from the user terminal 100, etc., and registers them in the user information 312. At this time, the registration unit 341 registers facial feature information based on a facial image for new users in the authentication device 200 and obtains the user ID issued at the time of registration. The registration unit 341 then associates the obtained user ID 3121 with the information included in the registration request (terminal information, attribute information, payment information, etc.) and registers it in the storage unit 310 as user information 312. The registration unit 341 also associates the user's personal authentication information for registration with the terminal information possessed by the user and registers it in the storage unit 310. In this embodiment, the registration unit 341 registers user information 312 in the storage unit 310 by associating a user ID 3121, which uniquely corresponds to the user's facial feature information for registration, with terminal information 3122, attribute information 3123, and payment information 3124. The registration unit 341 also receives a registration request that includes a facial image and admission qualification information, and updates the user information 312 by associating the admission qualification information 3125 with the user information 312 identified by facial recognition based on the facial image. The registration unit 341 may also update the user information 312 by associating the payment history of user U1 within the event venue 40 or commercial facility 41, etc., with user ID 3121. The payment history may include purchase history of admission qualification information 3125 at past events.

[0074] The authentication control unit 342 controls user authentication using the authentication device 200. In particular, the authentication control unit 342 in this embodiment controls user biometric authentication using biometric information extracted from an image taken by the user. Specifically, the authentication control unit 342 controls user facial authentication using facial feature information extracted from the user's face image. That is, when the authentication control unit 342 receives user authentication information and entry qualification information, it uses the authentication information to control user authentication by referring to the storage unit 310 and the facial information DB 210 of the authentication device 200. Furthermore, when the authentication control unit 342 receives a request for issuance of benefits including a facial image or a request to inquire about benefits information from the user terminal 100, it sends a facial authentication request including the facial image included in the request to the authentication device 200 and receives the facial authentication result from the authentication device 200. The authentication control unit 342 then outputs the facial authentication result to the identification unit 343 and the issuance unit 344. Furthermore, when the authentication control unit 342 receives an entry determination request from the entry control terminal 401, it sends a facial recognition request, including the facial image included in the entry determination request, to the authentication device 200, receives the facial recognition result from the authentication device 200, and outputs the facial recognition result to the entry determination unit 346. Also, when the authentication control unit 342 receives a facial recognition payment request from the payment terminal 51 or the like, it sends a facial recognition request, including the facial image included in the facial recognition payment request, to the authentication device 200, receives the facial recognition result from the authentication device 200, and outputs the facial recognition result to the payment control unit 347. In other words, the authentication control unit 342 controls identity authentication when a user makes a payment at a commercial facility. Note that the authentication control unit 342 may also control identity authentication other than biometric authentication.

[0075] The identification unit 343 identifies the user's terminal information, attribute information, payment information, admission qualification information, and benefit information based on user authentication. Specifically, if facial recognition by the authentication control unit 342 is successful, the identification unit 343 identifies the user ID included in the facial recognition result. Then, from the user information 312, the identification unit 343 identifies the terminal information 3122, attribute information 3123, payment information 3124, and admission qualification information 3125 associated with the identified user ID 3121. The identification unit 343 may also identify the corresponding event information 314 from the admission qualification information 3125. In particular, the identification unit 343 determines whether or not admission qualification information 3125 associated with the user ID 3121 that successfully performed facial recognition exists from the user information 312. If it is determined that admission qualification information exists, the identification unit 343 determines whether or not the admission qualification information 3125 satisfies the conditions for issuing benefit information. Specifically, the identification unit 343 determines from the reward information master 313 whether the event corresponding to the admission qualification information determined to exist is included in the event information to be issued as defined in the issuance conditions 3134. If the event information to be issued includes admission qualification information associated with a user ID that successfully performed facial recognition, the identification unit 343 determines that the admission qualification information satisfies the conditions for issuing reward information and identifies the admission qualification information.

[0076] Furthermore, the identification unit 343 may identify seat information included in the identified admission qualification information 3125. The identification unit 343 may also identify the purchase history of event admission qualification information, including the admission qualification information 3125 associated with the user ID 3121 that successfully performed facial recognition. The identification unit 343 also identifies the benefit ID included in the benefit information usage request and identifies the benefit information associated with the user ID 3152 and issued benefit ID 3151 from the benefit management information 315. The identification unit 343 also identifies the payment ID included in the benefit information usage request and identifies the payment target information corresponding to the payment ID. Furthermore, in response to a benefit information inquiry request, the identification unit 343 identifies a list of benefit information associated with the user ID 3152 that successfully performed facial recognition from the benefit management information 315. Finally, the identification unit 343 identifies the issued benefit ID 3151 included in the facial recognition payment request and identifies the benefit information associated with the user ID 3152 and issued benefit ID 3151 from the benefit management information 315. Furthermore, the identification unit 343 identifies the payment information 3124 associated with the user ID 3121 that successfully performed facial recognition from among the user information 312.

[0077] The issuing unit 344 issues reward information usable at one or more commercial facilities near the event venue based on the identified admission eligibility information. In other words, the issuing unit 344 issues reward information usable at commercial facilities if the admission eligibility information associated with the user ID that successfully obtained facial recognition is identified as meeting the conditions for issuing reward information. Specifically, the issuing unit 344 issues reward information usable at commercial facilities at the time of payment based on the identified admission eligibility information. This allows the user to immediately use the issued reward information and enjoy the rewards. Furthermore, the issuing unit 344 may issue reward information that includes discount information applicable to the payment amount at the time of payment, based on the identified admission eligibility information. This allows the user to immediately use the issued reward information and receive a discount on the payment amount for this transaction. The issuing unit 344 may also issue reward information corresponding to the identified seat information. For example, if the seat grade at event venue 40 is high, better rewards than usual may be provided. The issuing unit 344 may also issue reward information corresponding to the identified purchase history. Furthermore, the issuing unit 344 may issue special offer information based on the identified attribute information.

[0078] The notification unit 345 notifies user U1's user terminal 100 of the benefit information issued by the issuance unit 344. For example, when facial recognition is successful in response to a benefit issuance request, entry qualification information is obtained, and benefit information is issued, the notification unit 345 identifies terminal information 3122 associated with user ID 3121. The notification unit 345 then notifies user terminal 100 of the benefit information, using the identified terminal information 3122 as the destination. Furthermore, when payment processing is completed by the payment control unit 347, the notification unit 345 sends a payment completion notification to the payment terminal corresponding to the terminal information included in the facial recognition payment request. Also, when payment processing using the benefit information is completed by the payment control unit 347, it sends a payment completion and benefit information usage notification to user U1's user terminal 100 and the payment terminal.

[0079] The entry determination unit 346 determines whether the facial recognition result based on the entry determination request received from the entry control terminal 401 was successful, and transmits the entry determination result to the entry control terminal 401. If the entry determination unit 346 succeeds in facial recognition and the user's entry qualification information is registered, it includes a statement indicating that entry is permitted in the entry determination result. If facial recognition fails, it includes a statement indicating that entry is denied in the entry determination result. In addition, if facial recognition is successful, the entry determination unit 346 may register in the user information 312 that the user who succeeded in facial recognition has already entered. For example, the entry determination unit 346 may register an entry status flag indicating "entered" or the entry date and time in the entry qualification information 3125 associated with the user ID 3121 that succeeded in facial recognition. In addition, if the entry determination unit 346 detects that the user has left the premises due to facial recognition or the like, it may update the entry status flag to "exited".

[0080] The payment control unit 347 controls the payment process when it succeeds in facial recognition based on a facial recognition payment request received from the payment terminal 51 or the like. Specifically, the payment control unit 347 processes the payment using the payment information 3124 associated with the user ID 3121 that was successfully recognized by facial recognition. In particular, if the reward information usage request received from the payment terminal 51 or the like includes a reward ID, the payment control unit 347 processes the payment using the reward information corresponding to the reward ID. Alternatively, if the facial recognition payment request includes a reward ID, the payment control unit 347 determines whether the reward information corresponding to the reward ID is available, and if it is available, processes the payment using that reward information.

[0081] In these cases, specifically, the payment control unit 347 identifies a facility from the terminal information included in the received facial recognition payment request and identifies the target facility 3132 associated with the benefit ID (issued benefit ID 3151, benefit ID 3131) included in the facial recognition payment request. If the identified facility is included in the target facility 3132, the payment control unit 347 determines that it is available. Furthermore, if the benefit management information 315 includes a usage status flag, the payment control unit 347 may also consider the usage status flag when determining whether it is available.

[0082] Then, if the benefit information is available, the payment control unit 347 selects from the user information 312, identification The payment control unit 347 identifies the payment information 3124 associated with the identified user ID 3121. The payment control unit 347 then identifies the issued benefit ID 3151 associated with the identified user ID 3152 from the benefit management information 315, and identifies the benefit content 3133 associated with the issued benefit ID 3151 as benefit ID 3131 from the benefit information master 313. The payment control unit 347 then calculates the payment amount by applying the identified benefit content 3133 to the amount of the payment target information included in the facial recognition payment request. For example, if the benefit content 3133 is "10% OFF lunch set", the payment control unit 347 calculates the payment amount by discounting 10% from the amount of the payment target information. The payment control unit 347 then sends an instruction to the payment server (not shown) to deduct the payment amount using the identified payment information 3124 and receives the payment result. Note that the payment server is a publicly known server operated by a financial institution, etc., so it is not shown and a detailed explanation is omitted. Furthermore, if the benefit item 3133 is "one free drink" and the payment information includes a drink, the payment control unit 347 calculates the payment amount by subtracting the cost of one drink from the amount of the payment information.

[0083] On the other hand, if the reward information is unavailable, the payment control unit 347 processes the payment without using the reward information. In other words, the payment control unit 347 processes the payment for the information to be paid using the payment information associated with the identified user ID.

[0084] When a user makes a payment at a commercial facility using reward information issued through identity verification, the provision unit 348 provides the commercial facility with information about the user associated with the user ID that successfully verified the user's identity. For example, the provision unit 348 transmits the user information to a management terminal 61 that manages the commercial facility 41 where the payment was made, or to a management terminal 600 that manages area 4. "User information" includes, for example, attribute information, admission eligibility information such as price and seat grade, and purchase history (number of purchases, total purchase amount, etc.). This allows the store to analyze what kind of customers have used the reward information. For example, the store can analyze whether a user purchased relatively inexpensive tickets but has a history of attending many events, or whether a user purchased relatively expensive tickets but has a history of attending few events. Based on this feedback, the store can review its services and reward information.

[0085] Here, we will explain the flow of registering reward information. Here, we will explain an example in which facility manager U21 registers reward information for commercial facility 41. First, the management terminal 61 receives input from facility manager U21 regarding the reward content available at commercial facility 41, issuance conditions, and target facilities. The issuance conditions include event information to which the rewards will be issued. The target facility is commercial facility 41. Then, the management terminal 61 transmits the reward information master registration request, including the received reward content, issuance conditions, and target facilities, to the reward information issuing device 300 via the network N. In response, the reward information issuing device 300 issues a reward ID corresponding to the reward content included in the received reward information master registration request, and registers the issued reward ID 3131, the target facilities 3132 included in the request, the reward content 3133, and the issuance conditions 3134 as a reward information master 313 in the storage unit 310. Similarly, facility manager U2n registers reward information for commercial facility 4n. Area manager U3 may also register reward information for commercial facility 41, etc., using the management terminal 600. Furthermore, facility managers U21-U2n and area managers U3 may update registered benefit information, including benefit details, issuance conditions, and eligible facilities.

[0086] Figure 9 is a flowchart illustrating the flow of the member information registration process according to this second embodiment. First, the reward information issuing device 300 receives a registration request from the user terminal 100 via the network N, which includes the user U1's face image, terminal information, attribute information, and payment information (S111). Next, the reward information issuing device 300 sends a face information registration request, including the face image, to the authentication device 200 via the network N (S112). In response, the authentication device 200 performs the face information registration process.

[0087] Figure 10 is a flowchart showing the flow of the face information registration process by the authentication device according to this embodiment 2. First, the authentication device 200 receives a face information registration request (S201). For example, the authentication device 200 receives a face information registration request from the reward information issuing device 300 via the network N. Next, the face detection unit 220 detects the face region from the face image included in the face information registration request (S202). Then, the feature point extraction unit 230 extracts feature points (face feature information) from the face region detected in step S202 (S203). Then, the registration unit 240 issues a user ID 211 (S204). Then, the registration unit 240 associates the extracted face feature information 212 with the issued user ID 211 and registers it in the face information DB 210 (S205). After that, the registration unit 240 returns the issued user ID 211 to the requester (for example, the reward information issuing device 300) (S206). Furthermore, the authentication device 200 may perform facial information registration processing in response to a facial information registration request received from any information registration terminal. For example, the information registration terminal may be an information processing device such as a personal computer, smartphone, or tablet terminal.

[0088] Returning to Figure 9, we continue the explanation. The reward information issuing device 300 receives the facial information registration result (user ID) from the authentication device 200 via the network N (S113). The reward information issuing device 300 then associates the received user ID 3121 with the terminal information 3122, attribute information 3123, and payment information 3124 received in step S101 and registers them in user information 312 (S114).

[0089] Figure 11 is a sequence diagram showing the flow of the admission qualification information registration process according to this second embodiment. As a prerequisite, user U1 has already registered user information with the reward information issuing device 300 and has purchased admission qualification information for an event to be held at the event venue 40 on a predetermined date. At this time, the user terminal 100 acquires the admission qualification information purchased by user U1 (S121). For example, the user terminal 100 may accept input such as identification information for the admission qualification information from user U1. Alternatively, the user terminal 100 may acquire information regarding the admission qualification information notified from the admission qualification information purchase site. Then, the user terminal 100 takes a picture of user U1's face (S122). Then, the user terminal 100 sends a registration request including the face image and admission qualification information to the reward information issuing device 300 via the network N (S123).

[0090] The reward information issuing device 300 then transmits the facial recognition request, including the received facial image, to the authentication device 200 via the network N (S124). In response, the authentication device 200 performs facial recognition processing (S125).

[0091] Figure 12 is a flowchart showing the flow of facial recognition processing by the authentication device according to this embodiment 2. First, the authentication device 200 receives a facial recognition request from the reward information issuing device 300 via the network N (S211). Next, the authentication device 200 extracts facial feature information from the facial image included in the facial recognition request, in the same manner as steps S202 and S203 described above. Then, the authentication unit 250 of the authentication device 200 compares the facial feature information extracted from the facial image included in the facial recognition request with the facial feature information 212 in the facial information DB 210 (S212) and calculates the degree of match. Then, the authentication unit 250 determines whether the degree of match is above a threshold (S213). If the facial feature information matches, that is, if the degree of match of the facial feature information is above a threshold, the authentication unit 250 identifies the user ID 211 associated with the facial feature information 212 (S214). Then, the authentication unit 250 sends back the facial recognition result, including the identified user ID 211, indicating that facial recognition was successful, to the reward information issuing device 300 via the network N (S215). If the degree of match in step S213 is less than the threshold, the authentication unit 250 sends back the facial recognition result, including that facial recognition failed, to the reward information issuing device 300 via the network N (S216).

[0092] Returning to Figure 11, we continue the explanation. The reward information issuing device 300 receives the facial recognition result from the authentication device 200 via the network N (S126). The reward information issuing device 300 then determines whether or not facial recognition was successful. Specifically, the reward information issuing device 300 refers to the facial recognition result and determines that facial recognition was successful if the user ID is included in the result. If it determines that facial recognition failed, the reward information issuing device 300 may send a message to the user terminal 100 via the network N indicating that the user failed facial recognition.

[0093] If facial recognition is successful, the reward information issuing device 300 associates the entry qualification information 3125 received in step S123 with the user ID 3121 included in the facial recognition result and registers it in the user information 312 (S127).

[0094] Figure 13 is a sequence diagram showing the flow of benefit information issuance and usage processing according to this second embodiment. As a prerequisite, it is assumed that user U1 has completed the member information registration process in Figure 9 and the admission qualification information registration process in Figure 11 described above. Furthermore, in the following explanation, it is assumed that user U1 has visited commercial facility 41.

[0095] First, user U1 decides on the items to purchase at the commercial facility 41 and goes to the payment terminal 51 for payment. The payment terminal 51 then scans the purchased items and inputs and displays payment information via the touch panel 550 (S301). At this time, the payment terminal 51 may issue a payment ID for the input payment information. Subsequently, the camera 540 of the payment terminal 51 takes a picture of user U1's face (S302). The payment terminal 51 then transmits a facial recognition payment request, including user U1's facial image, terminal information 512, and payment information including the payment ID, to the reward information issuing device 300 via the network N (S303). The reward information issuing device 300 then performs the reward information issuance process (S304).

[0096] Figure 14 is a flowchart showing the flow of the reward information issuance process according to this second embodiment. First, the reward information issuing device 300 receives a facial recognition payment request including a facial image, terminal information, and payment target information from the payment terminal 51 via the network N (S321). Then, the reward information issuing device 300 transmits the facial recognition request, including the facial image, to the authentication device 200 via the network N (S322). In response, the authentication device 200 performs facial recognition processing in the same manner as in Figure 12 described above. Then, the reward information issuing device 300 receives the facial recognition result from the authentication device 200 (S323). Then, the reward information issuing device 300 determines whether or not facial recognition was successful (S324).

[0097] If facial recognition is successful, the reward information issuing device 300 identifies the user ID that successfully performed the facial recognition (S325). The reward information issuing device 300 then determines whether the admission qualification information associated with the identified user ID satisfies the conditions for issuing reward information (S326).

[0098] Specifically, the reward information issuing device 300 refers to the user information 312 and determines whether the admission qualification information 3125 is associated with the identified user ID 3121. If it determines that they are associated, the reward information issuing device 300 identifies the event information 314 corresponding to the admission qualification information 3125. The reward information issuing device 300 then determines from the reward information master 313 whether the event ID of the identified event information is defined in the issuance conditions 3134. If the event ID of the identified event information is defined in the issuance conditions, the reward information issuing device 300 determines that the admission qualification information associated with the user ID that successfully performed facial recognition satisfies the reward information issuance conditions.

[0099] If the entry qualification information is determined to meet the issuance conditions in step S326, the reward information issuing device 300 reads the entry qualification information 3125 associated with the user ID 3121 that successfully performed facial recognition from the storage unit 310 and identifies the entry qualification information (S327). For example, the reward information issuing device 300 may identify the seat grade and purchase price indicated by the seat information contained in the read entry qualification information 3125. Then, the reward information issuing device 300 determines the reward information based on the identified entry qualification information (S328). For example, the reward information issuing device 300 determines whether the identified seat grade is equal to or greater than the seat grade defined in the issuance conditions, or whether the purchase price of the identified entry qualification information is equal to or greater than the purchase price defined in the issuance conditions. If either of these conditions is met, the reward information issuing device 300 selects a set of reward ID 3131, target facility 3132, and reward content 3133 associated with the issuance conditions 3134 from the reward information master 313 and determines it to be issued. Furthermore, the reward information issuing device 300 may prioritize issuing reward information to the commercial facility 41 where the payment is made, as the target facility 3132. Also, for example, if the grade of the specified seat is higher than a predetermined grade, or if the purchase price of the specified admission qualification information is above a predetermined amount, the reward information issuing device 300 may select and determine reward information with a higher discount rate or discount amount than usual. In addition, the reward information issuing device 300 may determine the validity period of the reward information based on the specified admission qualification information. For example, if the reward content is defined as being applicable to the discount immediately at the time of payment, the reward information issuing device 300 may determine the validity period to be within 30 minutes from the current time. Alternatively, if the target facility is other than the commercial facility 41, the reward information issuing device 300 may determine the validity period to be during the issuance date or a predetermined period from the issuance date.

[0100] Then, the reward information issuing device 300 issues the reward information determined in step S328 (S329). Specifically, the reward information issuing device 300 generates reward management information 315 by associating the reward ID, target facility, and reward content of the determined reward information as issued reward ID 3151, target facility 3155, and reward content 3156. The reward information issuing device 300 also sets the user ID identified in step S325 as user ID 3152, the current date and time as issue date and time 3153, and the determined validity period as validity period 3154 for the generated reward management information 315. The reward information issuing device 300 registers the generated and set reward management information 315 in the storage unit 310. In addition, the reward information issuing device 300 identifies the payment ID included in the facial recognition payment request and generates code information including the identified payment ID and the reward ID of the issued reward information.

[0101] The reward information issuing device 300 then calculates the settlement amount information before and after the use of the issued reward information (S330). Specifically, the reward information issuing device 300 calculates the settlement amount information before the use of the reward information, which includes the price of the goods, the tax amount, and the total settlement amount which is the sum of the price of the goods and the tax amount, from the payment target information of the facial recognition payment request. Also, for example, if the reward information is a discount rate, the reward information issuing device 300 calculates the settlement amount after the use of the reward information, which includes the discount amount obtained by applying the discount rate to the price of the goods, the price after the discount, the tax amount, and the total settlement amount which is the sum of the price after the discount and the tax amount.

[0102] Subsequently, the reward information issuing device 300 identifies the user terminal 100 as the notification destination from the terminal information 3122 associated with the user ID 3121 identified in step S325 (S331).

[0103] Furthermore, if facial recognition fails in step S324, the reward information issuing device 300 sends a message to the payment terminal 51 indicating that payment is not possible (S332). Also, if it is determined in step S326 that the entry qualification information does not meet the issuance conditions, the reward information issuing device 300 processes the payment without using the reward information. In other words, the reward information issuing device 300 processes the payment target information using the payment information 3124 associated with the identified user ID 3121 (S333). For example, the reward information issuing device 300 identifies the payment information 3124 associated with the identified user ID 3121 from the user information 312. Then, the reward information issuing device 300 sends an instruction to the payment server (not shown) to deduct the amount (payment amount) of the payment target information included in the facial recognition payment request using the identified payment information 3124, and receives the payment result. After that, the reward information issuing device 300 sends a payment completion notification to the payment terminal 51, including a note that no reward information was used (S334). After step S332 or S334, the issuance and use of reward information (facial recognition payment processing) is terminated.

[0104] Returning to Figure 13, the explanation continues. The reward information issuing device 300 transmits a reward information issuance notification (S305) to the user terminal 100, which is the notification destination identified in step S331, via the network N. Here, the reward information issuing device 300 transmits the reward details and code information of the reward information issued in step S329, as well as the payment amount information before and after the use of the reward information calculated in step S330, to the reward information issuance notification. to Include. Accordingly, the user terminal 100 displays the notified benefit information and the payment amount before and after using the benefit information (S306).

[0105] Figure 15 shows an example of the display of issued reward information according to this second embodiment. The notification message 715 is text information included in the notified reward information. The issuance reason 716 is text information included in the notified reward information that indicates the reason why the reward information was issued. Here, the notification message 715 reads, "A coupon usable at store A has been issued to purchasers of admission tickets for today's event!" The issuance reason 716 indicates that the admission ticket price is 8,000 yen or more (S seats). The coupon 71 displays the target store 711, the validity period 712, the reward details 713, and the code information 714. The target store 711 is store A (for example, commercial facility 41) in the vicinity of the event venue 40, and the validity period 712 indicates that the coupon is valid only on the day of the event. The reward details 713 indicate that the product price is "20% OFF". The code information 714 is a two-dimensional code including the reward ID and payment ID. Please note that the participating stores 711, validity period 712, benefit details 713, code information 714, notification message 715, and reason for issuance 716 are examples only and are not limited to these.

[0106] Furthermore, the payment amount information 717 before coupon use shows the product price, consumption tax, and payment amount, while the payment amount information 718 after coupon use shows the discount amount from the product price, the price after discount, the consumption tax, and the payment amount. However, the amounts and discount rates are merely examples and are not limited to these.

[0107] Returning to Figure 13, let's continue the explanation. User U1 confirms the coupon 71, the payment amount information 717 before coupon use, and the payment amount information 718 after coupon use shown in Figure 15 above using the user terminal 100, and decides to use coupon 71 in this payment. Therefore, the user holds the code information of the first coupon 71 displayed on the user terminal 100 up to the camera 540 of the payment terminal 51. In response, the payment terminal 51 takes a picture of the code information of the first coupon 71 with the camera 540 (S307). The payment terminal 51 then analyzes the captured image and extracts the reward ID and payment ID included in the code information (S308). The payment terminal 51 then sends a reward information usage request, including the reward ID, payment ID, and terminal information 512, to the reward information issuing device 300 via the network N (S309). The reward information issuing device 300 then performs the reward information usage processing (S310).

[0108] Figure 16 is a flowchart showing the flow of the reward information utilization process according to this second embodiment. The reward information issuing device 300 receives a reward information utilization request from the payment terminal 51, which includes a reward ID, a payment ID, and terminal information (S341). The reward information issuing device 300 then identifies the issued reward information, the payment target information, and the payment information (S342). Specifically, the reward information issuing device 300 identifies the issued reward information corresponding to the reward ID included in the received reward information utilization request. Specifically, the reward information issuing device 300 identifies the reward content 3156 associated with the pair of issued reward ID 3151 and the user ID 3152 identified in step S325 from the reward management information 315. The reward information issuing device 300 also identifies the payment target information corresponding to the payment ID included in the received reward information utilization request. Specifically, the reward information issuing device 300 identifies the payment amount in the payment amount information after the use of the reward information calculated in step S330. Furthermore, the reward information issuing device 300 identifies payment information corresponding to the user ID identified in step S325. Specifically, the reward information issuing device 300 identifies payment information 3124 associated with the identified user ID 3121 from among the user information 312.

[0109] Subsequently, the reward information issuing device 300 uses the identified payment information and reward information to perform payment processing on the identified payment target information (S343). Specifically, the reward information issuing device 300 uses the identified payment information 3124 to send an instruction to the payment server (not shown) to deduct the identified payment amount and receives the payment result.

[0110] Returning to Figure 13, the explanation continues. After step S343, the reward information issuing device 300 transmits a payment completion and reward information usage notification to the payment terminal 51 via the network N (S311). In response, the payment terminal 51 receives the payment completion and reward information usage notification and displays the payment result and the reward information usage result (S312). The reward information issuing device 300 also transmits a payment completion and reward information usage notification to user U1's user terminal 100 via the network N (S313). In response, the user terminal 100 receives the payment completion and reward information usage notification and displays the payment result and the reward information usage result (S314).

[0111] Figure 17 shows an example of displaying the payment result using the reward information according to this second embodiment. The payment amount information 718 after coupon use indicates "Payment made using a coupon!". Coupon 71a indicates that coupon 71 has been used. The payment amount information 717 before coupon use is hidden, and the payment amount information 718 after coupon use remains displayed. Note that the display example after reward information use is not limited to this.

[0112] Figure 18 shows an example of the display of other issued benefit information according to this second embodiment. Notification message 725 is the same as notification message 715 described above. Issuance reason 726 indicates that the admission ticket price is 3,000 yen or more (C seats). Coupon 72 displays the target store 721, validity period 722, benefit details 723, and code information 724. The target store 721 and validity period 722 are the same as the target store 711 and validity period 712 described above. Benefit details 723 indicates that the product price is "5% OFF". In other words, issuance reason 726 indicates that the discount rate is lower because the admission ticket price is cheaper than the issuance reason 716 of coupon 71 described above. Code information 724 is a two-dimensional code including the benefit ID and payment ID. Note that the target store 721, validity period 722, benefit details 723, code information 724, notification message 725, and issuance reason 726 are examples and are not limited to these.

[0113] Furthermore, the payment amount information 727 before coupon use is the same as the payment amount information 717 described above. On the other hand, the payment amount information 728 after coupon use has a discount rate of 5%, so the discount amount is 250 yen, and the payment amount is 5,225 yen. Therefore, the payment amount information 728 after coupon use is higher than the payment amount information 718 after coupon use described above. However, the amounts and discount rates are merely examples and are not limited to these.

[0114] Furthermore, if user U1 decides not to use coupon 71 after step S306 in Figure 13 described above, user U1 may close the screen of user terminal 100 and inform the store clerk that they will not use coupon 71. In this case, payment terminal 51 sends a payment request to reward information issuing device 300, including the fact that coupon 71 will not be used and the payment ID. The reward information issuing device 300 then executes steps S333 and S334 in Figure 14 described above.

[0115] Alternatively, the screen in Figure 15 may include a button to select whether or not to use the coupon. When user U1 presses either selection button, user terminal 100 may transmit the selection result to payment terminal 51 via short-range wireless communication or the like. If the selection result indicates that the coupon is usable, steps S307 and later described above are executed. If the selection result indicates that the coupon is not usable, as described above, payment terminal 51 transmits a payment request to the reward information issuing device 300 indicating that the coupon 71 will not be used and including the payment ID.

[0116] Based on the above, users will be given incentives for possessing admission information to events held at event venue 40, which can be immediately used when making payments at surrounding commercial facilities. This will encourage consumer behavior at commercial facilities and may also motivate them to purchase admission information for future events. Therefore, mutual customer traffic between the event venue and surrounding commercial facilities can revitalize the area, including these facilities.

[0117] In step S328 of Figure 13 described above, the reward information was determined based on seat information and ticket purchase price as admission eligibility information, but the method of determining the reward information is not limited to this. For example, the reward information issuing device 300 may determine the reward information based on the purchase history of users who have successfully performed facial recognition and have purchased admission eligibility information at past events. For example, if the number of times admission eligibility information has been purchased at past events held at event venue 40 exceeds a predetermined number, or if the total purchase amount exceeds a predetermined amount, a better reward than usual may be granted. A better reward than usual might be, for example, a higher discount rate or discount amount, or a higher value for a free gift. Alternatively, if it is the first time purchasing admission eligibility information, a first-time reward may be granted.

[0118] Alternatively, the reward information issuing device 300 may determine the reward content by considering the attribute information of the user who has successfully performed facial recognition. For example, the reward content may include free gifts suited to the user's preferences, discounts or amounts according to the membership grade, or point accumulation. This makes it possible to issue reward content and reward information for target facilities that are suitable according to the user's preferences.

[0119] <Embodiment 3> This third embodiment is a modification of the second embodiment described above. In this third embodiment, when a user registers their admission qualification information, the system issues special offer information that can be used at nearby commercial facilities 41, etc., to the event venue 40, and the user can use the special offer information later. For example, the issuing unit 344 successfully performs facial recognition in response to a special offer issuance request received from the user terminal 100, and the admission qualification information is registered. Ta The system issues reward information to user U1. Note that the overall configuration and individual configurations of the reward information issuance system 1000 according to this third embodiment are the same as those of the second embodiment described above, therefore, redundant explanations and illustrations are omitted.

[0120] Figure 19 is a flowchart showing the flow of the reward information issuance process according to this embodiment 3. In this case, user U1 has completed the member information registration process shown in Figure 9 and has purchased admission qualification information, but is not yet registered with the reward information issuance device 300.

[0121] Therefore, in response to the user U1's request for reward issuance, the user terminal 100 obtains the admission qualification information purchased by user U1 and takes a picture of user U1's face. Then, the user terminal 100 transmits the reward issuance request, including the face image, admission qualification information, and terminal information 112, to the reward information issuing device 300 via the network N.

[0122] In response, the reward information issuing device 300 receives a reward issuance request from the user terminal 100 via the network N, which includes the user U1's facial image, admission qualification information, and terminal information (S351). Then, steps S332 to S325 in Figure 13 described above are executed. That is, if user U1 is successfully authenticated and the user ID is identified, the reward information issuing device 300 identifies the admission qualification information included in the received reward issuance request (S352). Then, the reward information issuing device 300 associates the identified user ID 3121 with the admission qualification information 3125 and registers it in the user information 312 (S353). Then, the reward information issuing device 300 determines the reward information (reward content, target facility, expiration date) based on the identified admission qualification information (S354). Specifically, this may be executed in the same way as step S328 in Figure 13 described above. In this embodiment, since it is not at the time of payment, there are no restrictions on commercial facilities related to payment, and the expiration date may be determined arbitrarily. Then, the reward information issuing device 300 issues the reward information determined in step S354 described above (S355). Subsequently, the reward information issuing device 300 notifies the user terminal 100 of the reward information (S356). Specifically, the reward information issuing device 300 sends a reward information issuance notification to the user terminal 100, which is the source of the reward issuance request, via the network N.

[0123] Furthermore, if facial recognition fails in step S324, the reward information issuing device 300 will send a message to the user terminal 100 indicating that registration of entry qualification information is not possible and that rewards cannot be issued (S358).

[0124] Figure 20 shows an example of the display of issued reward information according to this embodiment 3. The notification message 735 is text information included in the notified reward information. The reason for issuance 736 is the same as the reason for issuance 716 described above. Here, the notification message 735 indicates "To purchasers of event admission tickets: A coupon usable at store A has been issued!". The coupon 73 displays the target store 731, validity period 732, reward details 733, and code information 734. The target store 731 is the same as the target store 711 described above. The validity period 732 indicates a certain period. The reward details 733 indicate that the points added according to the purchase amount will be increased by 30%. The code information 734 is a two-dimensional code including the reward ID. Note that the target store 731, validity period 732, reward details 733, code information 734, notification message 735, and reason for issuance 736 are examples and are not limited to these.

[0125] As a result, for example, user U1 can understand that coupon 73 is available at store A during the validity period 732 as an incentive for purchasing and registering admission qualification information, thus gaining motivation to go to store A. User U1 can then select and display coupon 71 using user terminal 100 and use coupon 73 at store A. At this time, payment terminal 51 captures the code information of code information 734 with camera 540, analyzes the captured image to extract it as a reward ID, and captures user U1's face. Payment terminal 51 then transmits a facial recognition payment request including the facial image, payment target information, reward ID, and terminal information 512 to reward information issuing device 300 via network N. The authentication control unit 342 and payment control unit 347 of the reward information issuing device 300 then perform payment processing using user U1's facial recognition and reward information as described above. As a result, commercial facility 41 can earn sales due to the purchase of event admission qualification information. Therefore, this embodiment can also encourage purchasers of event admission qualification information to use commercial facilities around the event venue.

[0126] <Embodiment 4> This fourth embodiment is a modification of the second or third embodiment described above. This fourth embodiment is a specific example of issuing reward information based on user attribute information. The registration unit in this fourth embodiment registers the user's attribute information in a storage device, further associating it with the user's authentication information. The identification unit then further identifies the attribute information associated with the successful authentication information, and the issuing unit issues reward information based on the identified attribute information. In particular, the event in this fourth embodiment is a match, the identification unit further identifies the user's target of support based on the identified attribute information, and the issuing unit issues reward information based on the identified target of support. Furthermore, the issuing unit may issue reward information taking into account the relationship between the identified target of support and the match results. Alternatively, the attribute information may include seat information for watching the match, and the identification unit may identify the user's target of support from the seat information. Alternatively, the attribute information may include a method for purchasing match admission qualification information, and the identification unit may identify the user's target of support from the purchase method.

[0127] Figure 21 is a block diagram showing the overall configuration of the reward information issuance system 1000a according to this fourth embodiment. Compared to Figure 3 described above, the reward information issuance system 1000a has an area management server 620 added to area 4 and the reward information issuance device 300a has been modified. Note that the other configurations of the reward information issuance system 1000a according to this fourth embodiment are the same as those of the second or third embodiments described above, so redundant explanations and illustrations are omitted.

[0128] The area management server 620 is a computer server that manages information about event venues 40 and commercial facilities 41, etc., included in area 4, as well as information about partner businesses, etc. For example, the area management server 620 collects the status and results of matches, which are events held at event venue 40, in real time and returns the status and results of the matches in response to acquisition requests via network N.

[0129] The reward information issuing device 300a determines that a match has ended when it receives a match end notification from the area management server 620. Alternatively, the reward information issuing device 300a sends a request to the area management server 620 to obtain the match status or match result, specifying the event ID (match ID), and determines that it has obtained the match result when it receives the match end notification along with the match result from the area management server 620.

[0130] Figure 22 is a flowchart showing the flow of the reward information issuance process according to this embodiment 4. First, the reward information issuing device 300a executes steps S321 to S327 in Figure 14, or steps S351 to S353 in Figure 19. Then, the reward information issuing device 300a determines whether or not it has obtained the match results corresponding to the admission qualification information (S361). For example, the reward information issuing device 300a determines that it has obtained the match results when it receives a match completion notification (match results) from the area management server 620, as described above.

[0131] Then, the reward information issuing device 300a identifies the attribute information 3123 associated with the identified user ID 3121 (S362). Specifically, the reward information issuing device 300a identifies the attribute information 3123 associated with the user ID 3121 identified in step S325 from the user information 312.

[0132] Then, the reward information issuing device 300a identifies the target of support based on the identified attribute information 3123 (S363). For example, if the attribute information 3123 includes a sports player or team as a target of support, the reward information issuing device 300a identifies the target of support from the attribute information 3123. Alternatively, the reward information issuing device 300a may identify the target of support by estimating it from the information indicating hobbies, preferences, or interests in the attribute information 3123. Alternatively, if the admission qualification information associated with the attribute information includes seat information for watching the game, the reward information issuing device 300a may identify the user's target of support from the seat information. For example, if the seat in a baseball stadium is on the third base side or in the left field stands, the team batting first may be identified as the target of support. Also,If attribute information suggests that a person is a fan of a specific player, they may support the team to which that player belongs. Alternatively, in the case of individual sports, they may support the player identified from attribute information.

[0133] Alternatively, if the attribute information includes a method for purchasing match admission eligibility information, the reward information issuing device 300a may identify the user's target of support based on the purchase method. "Method for purchasing match admission eligibility information" refers, for example, to a dedicated application or website for fans provided by a specific team, and user U1 purchased a match ticket via the dedicated application or website installed on user terminal 100. The attribute information or admission eligibility information may also include a record of the dedicated application used for the purchase or the dedicated website accessed. In these cases, the reward information issuing device 300a may identify the dedicated application, etc., from the attribute information or the admission eligibility information and purchase history information associated with the attribute information, and identify the team corresponding to the dedicated application, etc., as the target of support. Alternatively, the user terminal may display input fields for the target team or player on the user information (member information) or admission eligibility information registration screen, include the target of support entered by the user in the attribute information, and send a registration request to the reward information issuing device 300.

[0134] Subsequently, the reward information issuing device 300a determines the reward information based on the match results obtained in step S361 and the cheering target identified in step S363 (S364). For example, the reward information issuing device 300a may determine the reward information if the identified cheering target is the winning team in the match, and not determine (issue) the reward information if the identified cheering target is the losing team in the match.

[0135] Furthermore, the reward information issuing device 300a may select the reward content and target facilities from the reward information master 313 based on attribute information, and may also change the reward content and target facilities according to the match result. For example, different target facilities may be set for the winning team and the losing team. Also, if the match result is by a large margin, users who support the winning team may be given rewards that are more advantageous than usual (such as a higher discount rate).

[0136] Furthermore, the reward information issuing device 300a may determine different validity periods for reward information depending on the match result. For example, the reward information issuing device 300a may set the validity period of reward information for the winning team to 4 hours and the validity period of reward information for the losing team to 1 hour.

[0137] If it is determined in step S361 that the match results have not been obtained, the reward information issuing device 300a executes step S328 in Figure 14 or step S354 in Figure 19 to determine the reward information.

[0138] If step S364 or S328 is executed after steps S321 to S327 in Figure 14, the reward information issuing device 300a executes steps S329 onwards in Figure 14. Also, if step S364 or S354 is executed after steps S351 to S353 in Figure 19, the reward information issuing device 300a executes steps S355 onwards in Figure 19. As a result, the determined reward information is issued and notified.

[0139] Figure 23 shows an example of the display of issued reward information according to this embodiment 4. It is assumed that user U1's support target is the WW team. Notification message 745 is the same as notification message 735 described above. The reason for issuance 746 indicates "WW team victory". Coupon 74 displays the target store 741, validity period 742, reward details 743, and code information 744. Target store 741 is the same as target store 711 described above. Validity period 742 indicates that it is only valid for today. Reward details 743 indicate that one beer is free (with the order of a snack set). Code information 744 is a two-dimensional code containing the reward ID (and payment ID). Note that the target store 741, validity period 742, reward details 743, code information 744, notification message 745, and reason for issuance 746 are examples and are not limited to these.

[0140] This allows for the issuance of special offer information that takes into account the user U1's attributes, particularly their preferred match to be supported, providing an incentive for purchasing admission eligibility information and for using nearby commercial facilities 41 where the special offer information can be used. Therefore, this embodiment also promotes the use of commercial facilities around the event venue by purchasers of event admission eligibility information.

[0141] <Other Embodiments> Furthermore, the issuance of reward information does not have to occur at the time of facial recognition payment as in Embodiment 2 described above, or at the time of registration of admission qualification information as in Embodiment 3, but may occur at any time between the registration of admission qualification information and facial recognition payment. For example, after the registration of admission qualification information, the user terminal may, in response to the user's operation, send a reward issuance request including the user's facial image to the reward information issuing device 300. In this case, after receiving the reward issuance request, the reward information issuing device 300 performs steps S332 to S329 in Figure 14 described above and notifies the user terminal 100 of the reward information. The user terminal 100 then displays the code information 734 of the issued reward information (coupon) as shown in Figure 20 described above. Subsequently, as described above in Embodiment 3, the user can use the reward information by holding the code information 734 displayed on the user terminal 100 over the payment terminal and making a payment using facial recognition.

[0142] Alternatively, payment when using the reward information does not have to be made using facial recognition. For example, after step S301 in Figure 13 described above, the payment terminal may read the code information displayed in S306 (S307, S308) and send a request to use the reward information to the reward information issuing device 300 (S309).

[0143] Alternatively, the reward information issuing device 300 may, as in Embodiment 2 described above, issue reward information when facial recognition is successful during facial recognition payment (S321 to S329 in Figure 14), and then use the issued reward information to perform the payment process (S343 in Figure 16). Alternatively, the reward information issuing device 300 may, when facial recognition payment is performed, use any available reward information that has already been issued for a user who has successfully achieved facial recognition to perform the payment process. Therefore, users may be able to use the reward information without having to read a code after performing facial recognition.

[0144] Furthermore, the reward information issuing device may periodically or at predetermined times issue and notify users who have eligibility information for admission to a specific event, or who have already entered. In other words, the reward information issuing device may automatically recommend reward information to relevant users without requiring a request for reward issuance from the user.

[0145] Furthermore, the validity period (usability period) of the special offer information may be limited to a few hours, including at least one of the time periods before or after the event starts, or to the day of the event only.

[0146] Furthermore, the reward information issuing device may issue reward information usable at commercial facilities surrounding the event venue when a user who has purchased admission qualification information and entered through identity verification makes a payment at a store within the event venue 40.

[0147] Furthermore, the issuing unit 344 may issue reward information according to the attribute information associated with user U1. For example, the issuing unit 344 may issue reward information with a set validity period, reward content, and target facilities determined based on the attribute information. The issuing unit 344 may also issue reward information that grants reward content according to the attribute information. In addition, the issuing unit 344 may issue reward information that can be used at different nearby facilities depending on the attribute information. For example, if the attribute information is female, the issuing unit 344 may issue a coupon for the facility "cafe," and if the attribute information is male, it may issue a coupon for the facility "ramen shop."

[0148] Furthermore, the issuing unit 344 described above may select a commercial facility from among several commercial facilities near the event venue to which the benefit information will be issued, based on the admission qualification information, attribute information, and payment details. The issuing unit 344 may then issue benefit information usable at the selected commercial facility to user U1 who has successfully undergone facial recognition.

[0149] In the embodiments described above, identity verification was explained as facial recognition, but the system is not limited to this. Similarly, while payment processing was explained as facial recognition payment, other payment methods may be applied. Furthermore, identity verification when issuing reward information, when entering and exiting event venues, and when using reward information at commercial facilities near event venues are not limited to facial recognition, and other identity verification methods described later may be applied.

[0150] In the embodiments described above, personal authentication (authentication for identity verification, personal identification processing, etc.) was explained as facial recognition, but other biometric authentication methods using biometric information may also be used. Biometric authentication and biometric information can be replaced with other technologies that utilize captured images of a person. For example, biometric information may include data (feature quantities) calculated from individual physical characteristics such as fingerprints, voiceprints, veins, retina, iris, and palm patterns. Alternatively, biometric authentication may involve extracting feature information indicating the person's physical characteristics from captured images of a part of the user's body, comparing the extracted feature information with pre-registered feature information, and considering authentication successful if the degree of match is above a threshold. For example, biometric authentication may also be based on the person's physical appearance. In that case, the feature information would be information related to the person's physical appearance, such as body shape, height, and clothing. Furthermore, other personal authentication methods may be applied instead of biometric authentication, and biometric information may also be other personal authentication information. For example, personal authentication information includes, but is not limited to, a user ID, a combination of ID and password, information on identification documents such as My Number or driver's license (identification number, password, etc.), electronic certificates, and code information. Furthermore, the code information may be a two-dimensional code, such as a QR code (registered trademark).

[0151] In the above-described embodiment 2, the authentication device 200 and the reward information issuing device 300 were described as separate information processing devices, but they may be the same. For example, the reward information issuing device 300 may further associate facial feature information with the user ID 3121 of the user information 312 and register it. In that case, the control unit 340 only needs to have the functions of the face detection unit 220, feature point extraction unit 230, registration unit 240, and authentication unit 250 shown in Figure 4.

[0152] Furthermore, the entry qualification information registration process shown in Figure 11 above does not necessarily require successful facial recognition to be a condition for registering the entry qualification information. For example, if the user ID issued when registering user information is stored on the user terminal, the user terminal may, in step S123, send a registration request including the user ID and entry qualification information instead of a facial image to the reward information issuing device 300. In that case, the reward information issuing device 300 may associate the user ID and entry qualification information included in the received registration request and register it in the user information. Alternatively, the entry qualification information sales server may send a registration request including the purchaser's user ID and entry qualification information to the reward information issuing device 300 when the entry qualification information is purchased, and have it registered.

[0153] Furthermore, the entry qualification information registration process shown in Figure 11 above may be performed by an information registration terminal instead of the user terminal 100. The information registration terminal may be, for example, a KIOSK terminal installed in a train station or commercial facility. In this case, for example, the user terminal 100 transfers the entry qualification information to the KIOSK terminal. Alternatively, the user inputs the entry qualification information into the KIOSK terminal. The KIOSK terminal then transmits the acquired entry qualification information and a facial image of the user taken by the KIOSK terminal to the reward information issuing device 300. When the current location is used to issue reward information, it is preferable to use the location information of the KIOSK terminal. The reward information issuing device 300 may also notify the KIOSK terminal of the issued reward information. At this time, the KIOSK terminal may display the reward information code information etc. in a visible manner to the user, and the user terminal may obtain the reward information by scanning the code information displayed on the KIOSK terminal screen. Alternatively, the KIOSK terminal may print out the received reward information code information etc. Alternatively, the reward information issuing device 300 may notify the terminal information (user terminal) of the user identified by facial recognition of the issued reward information.

[0154] Furthermore, the issuing department mentioned above may select and issue, present, and notify users of special offers that are appropriate to the event's attributes. For example, if the event is a sports match, it would be good to issue a coupon usable at a store selling cheering goods and guide users to that store. If the event is an exam, it would be good to issue a coupon usable at a quiet cafe and guide users to that cafe.

[0155] In the examples described above, the program includes a set of instructions (or software code) that, when loaded into a computer, cause the computer to perform one or more of the functions described in the embodiments. The program may be stored on a non-temporary computer-readable medium or a physical storage medium. Examples, but not limited to, include random-access memory (RAM), read-only memory (ROM), flash memory, solid-state drive (SSD) or other memory technologies, CD-ROM, digital versatile disc (DVD), Blu-ray® disc or other optical disc storage, magnetic cassette, magnetic tape, magnetic disk storage or other magnetic storage devices. The program may be transmitted over a temporary computer-readable medium or a communication medium. Examples, but not limited to, include temporary computer-readable medium or a communication medium that includes electrically, optically, acoustically or otherwise propagating signals.

[0156] This disclosure is not limited to the embodiments described above, and may be modified as appropriate without departing from its spirit. Furthermore, this disclosure may be implemented by combining the respective embodiments as appropriate.

[0157] Some or all of the above embodiments may also be described as follows, but are not limited to the following: (Note A1) A registration means that stores in a storage means, in association with admission qualification information that allows entry to the event venue where the event is held through identity verification, and identity verification information for the user who purchased the admission qualification information. Authentication control means that controls user authentication by referring to the storage means using user authentication information obtained from the user, A means for identifying entry qualification information associated with the successful authentication information of the aforementioned person, Based on the identified admission qualification information, an issuing means for issuing information on benefits usable at one or more commercial facilities near the event venue, A notification means for notifying the user of the issued benefit information, A reward information issuing device equipped with the following features. (Appendix A2) The authentication control means controls the user's identity authentication when the user makes a payment at the commercial facility. The issuing means issues the benefit information usable at the commercial facility at the time of payment, based on the identified admission qualification information. The special offer information issuing device described in Appendix A1. (Note A3) The issuing means issues the benefit information, which includes discount information applicable to the payment amount at the time of payment, based on the identified admission eligibility information. The device that issues the special offer information as described in Appendix A2. (Note A4) The aforementioned identification means identifies the seat information included in the identified admission qualification information, The issuing means issues the benefit information corresponding to the identified seat information. A reward information issuing device as described in any one of the items A1 to A3 in the appendix. (Note A5) The aforementioned storage means further associates the purchase history of the admission qualification information for past events with the aforementioned personal authentication information, The identification means identifies the purchase history, which includes entry qualification information associated with the successful authentication information of the person, The issuing means issues the benefit information corresponding to the identified purchase history. A reward information issuing device as described in any one of the items A1 through A4 in the appendix. (Note A6) The registration means further associates the user's attribute information with the personal authentication information and registers it in the storage means. The identification means further identifies the attribute information associated with the successful authentication information of the person, The issuing means further issues the benefit information based on the identified attribute information. A device for issuing special offer information as described in any one of the items A1 through A5 in the appendix. (Note A7) The aforementioned event is a match, The aforementioned identification means further identifies the user's support target based on the identified attribute information, The issuing means further issues the benefit information based on the identified support recipient. The special offer information issuing device described in Appendix A6. (Note A8) The issuing means issues the special offer information taking into account the relationship between the identified support target and the result of the match. The special offer information issuing device described in Appendix A7. (Note A9) The attribute information includes seating information for watching the match. The aforementioned identification means identifies the user's target for support from the seat information. The special offer information issuing device described in Appendix A7 or A8. (Note A10) The attribute information includes a method for purchasing eligibility information for entry to the match. The aforementioned identification means identifies the user's support target from the purchase method. The special offer information issuing device described in Appendix A7 or A8. (Note A11) When the user makes a payment at the commercial facility using the benefit information issued through the identity verification process, the system further provides a means for providing the commercial facility with information about the user associated with the successful identity verification information. A reward information issuing device as described in any one of the items A1 through A10 of the appendix. (Note A12) The aforementioned identity verification is biometric authentication. The aforementioned personal authentication information is the user's biometric information. A reward information issuing device as described in any one of the items A1 through A11. (Note A13) The aforementioned commercial facility is a facility that has a partnership with the aforementioned event venue. A reward information issuing device as described in any one of the items A1 through A12. (Note B1) Memory device and The device comprises a memory device and a reward information issuing device connected to the memory device, The aforementioned special offer information issuing device is A registration means that stores in a storage means, in association with admission qualification information that allows entry to the event venue where the event is held through identity verification, and identity verification information for the user who purchased the admission qualification information. Authentication control means that controls user authentication by referring to the storage means using user authentication information obtained from the user, A means for identifying entry qualification information associated with the successful authentication information of the aforementioned person, Based on the identified admission qualification information, an issuing means for issuing information on benefits usable at one or more commercial facilities near the event venue, A notification means for notifying the user of the issued benefit information, A reward information issuance system equipped with the following features. (Note B2) The authentication control means controls the user's identity authentication when the user makes a payment at the commercial facility. The issuing means issues the benefit information usable at the commercial facility at the time of payment, based on the identified admission qualification information. The system for issuing special offer information as described in Appendix B1. (Note C1) Computers The admission qualification information that allows entry to the event venue where the event is being held through identity verification, and the identity verification information for the user who purchased the admission qualification information, are registered in a storage device in association with each other. Using the authentication information obtained from the user, the device controls user authentication by referring to the storage device. Identify the entry qualification information associated with the successful authentication information of the aforementioned person, Based on the identified admission eligibility information, the system will issue information on benefits usable at one or more commercial facilities near the event venue. The user is notified of the issued benefit information. How to obtain bonus information. (Note D1) A registration process that associates entry qualification information, which allows entry to the event venue where the event is held through identity verification, with the user's identity verification information for registration of the user who purchased the entry qualification information, and registers them in a storage device. Authentication control processing that controls user authentication by referring to the storage device using the user authentication information obtained from the user, A process to identify entry qualification information associated with the successful authentication information of the aforementioned person, Based on the identified admission qualification information, an issuance process is performed to issue information on benefits that can be used at one or more commercial facilities near the event venue. A notification process to inform the user of the issued benefit information, A non-temporary computer-readable medium containing a program that issues reward information and causes a computer to execute it.

[0158] Although the present invention has been described above with reference to embodiments (and examples), the present invention is not limited to the above embodiments (and examples). Various modifications to the structure and details of the present invention can be made, as can be understood by those skilled in the art within the scope of the present invention. [Explanation of Symbols]

[0159] 1. Special Offer Information Issuing Device 11. Registration Department 12 Authentication Control Unit 13 Specific section 14 Publishing Department 15 Notification Department 1000 Bonus Information Issuance System N Network U1 User U21 Facility Manager U2n Facility Manager U3 Area Representative 100 user terminals 110 Storage section 111 Programs 112 Terminal Information 120 memory 130 Communications Department 140 Cameras 150 Touch Panel 160 Control Unit 161 Registration Department 162 Special Offer Processing Section 200 Authentication Devices 210 Face Information Database 211 User ID 212 Facial feature information 220 Face detection unit 230 Feature point extraction unit 240 Registration Department 250 Certification Department 300 Bonus Information Issuing Device 310 Storage section 311 Programs 312 User Information 3121 User ID 3122 Terminal Information 3123 Attribute information 3124 Payment Information 3125 Admission Eligibility Information 313 Bonus Information Master 3131 Bonus ID 3132 Target facilities 3133 Bonus Contents 3134 Issuance Conditions 314 Event Information 315 Benefits Management Information 3151 Issued Bonus ID 3152 User ID 3153 Issue Date 3154 Validity Period 320 memory 330 Communications Department 340 Control Unit 341 Registration Department 342 Authentication Control Unit 343 Specific part 344 Publishing Department 345 Notification Department 346 Admission Judgment Department 347 Payment Control Unit 348 Provision Department 4 areas 40 Event venues 401 Entry control terminal 402 Event Hall 41 Commercial facilities 51 Payment terminal 61 Management terminal 4n Commercial facilities 5n payment terminal 6n Management Terminal 600 Management Terminals 410 Storage section 411 Programs 412 Terminal Information 420 memory 430 Communications Department 440 Camera 450 Touch Panel 460 Control Unit 461 Reception Department 462 Entrance Control Unit 510 Storage section 511 Programs 512 Terminal Information 520 memory 530 Communications Department 540 Camera 550 Touch Panel 560 Control Unit 561 Reception Department 562 Payment Control Unit 71 Coupons 711 Participating Stores 712 Validity Period 713 Bonus Contents 714 Code Information 715 Notification Message 716 Reason for Issue 717 Payment amount information before coupon use 718 Payment amount information after coupon use 71a Coupon 715a Notification Message 72 coupons 721 Participating Stores 722 Validity Period 723 Bonus Contents 724 Code Information 725 Notification Message 726 Reason for Issue 727 Payment amount information before coupon use 728 Payment amount information after coupon use 73 Coupons 731 Participating Stores 732 Validity Period 733 Bonus Contents 734 Code Information 735 Notification Message 736 Reason for Issue 74 Coupons 741 Participating Stores 742 Validity Period 743 Bonus Contents 744 Code Information 745 Notification Message 746 Reason for Issue 1000a Reward Information Issuance System 300a Reward Information Issuing Device 620 Area Management Server

Claims

1. A registration means that stores in a storage means, in association with admission qualification information that allows entry to the event venue where the event is held through identity verification, and identity verification information for the user who purchased the admission qualification information. Authentication control means that controls user authentication by referring to the storage means using user authentication information obtained from the user, A means for identifying entry qualification information associated with the registration authentication information of the user who has successfully authenticated the user, Based on the identified admission qualification information, an issuing means for issuing information on benefits usable at one or more commercial facilities near the event venue, A notification means for notifying the user of the issued benefit information, Equipped with, The registration means further associates the user's attribute information with the personal authentication information and registers it in the storage means. The identification means further identifies the attribute information associated with the registration authentication information of the user who has successfully authenticated the user, The aforementioned event is a match, The aforementioned identification means further identifies the user's support target based on the identified attribute information, The issuing means issues the special offer information taking into account the relationship between the identified support target and the result of the match. A device for issuing special offer information.

2. The authentication control means controls the user's identity authentication when the user makes a payment at the commercial facility. The issuing means issues the benefit information usable at the commercial facility at the time of payment, based on the identified admission qualification information. The reward information issuing device according to claim 1.

3. The issuing means issues the benefit information, which includes discount information applicable to the payment amount at the time of payment, based on the identified admission eligibility information. The reward information issuing device according to claim 2.

4. The aforementioned identification means identifies the seat information included in the identified admission qualification information, The issuing means issues the benefit information corresponding to the identified seat information. A reward information issuing device according to any one of claims 1 to 3.

5. The aforementioned storage means further associates the purchase history of the admission qualification information for past events with the aforementioned personal authentication information, The identification means identifies the purchase history, which includes entry qualification information associated with the user's registration authentication information that has been successfully authenticated, The issuing means issues the benefit information corresponding to the identified purchase history. A reward information issuing device according to any one of claims 1 to 3.

6. The attribute information includes seating information for watching the match. The aforementioned identification means identifies the user's target for support from the seat information. A reward information issuing device according to any one of claims 1 to 3.

7. The attribute information includes a method for purchasing eligibility information for entry to the match. The aforementioned identification means identifies the user's support target from the purchase method. A reward information issuing device according to any one of claims 1 to 3.

8. When the user makes a payment at the commercial facility using the benefit information issued through the identity verification process, the system further provides a means for providing the commercial facility with information about the user associated with the user's registration identity verification information for which the user's identity verification was successful. A reward information issuing device according to any one of claims 1 to 3.

9. The aforementioned identity verification is biometric authentication. The aforementioned personal authentication information is the user's biometric information. A reward information issuing device according to any one of claims 1 to 3.

10. The aforementioned commercial facility is a facility that has a partnership with the aforementioned event venue. A reward information issuing device according to any one of claims 1 to 3.

11. Memory device and The device comprises a memory device and a reward information issuing device connected to the memory device, The aforementioned special offer information issuing device is A registration means for registering in the storage device, in association with entry qualification information that allows entry to the event venue where the event is held through identity verification, and identity verification information for the user who purchased the entry qualification information. Authentication control means that controls user authentication by referring to the storage device using user authentication information obtained from the user, A means for identifying entry qualification information associated with the registration authentication information of the user who has successfully authenticated the user, Based on the identified admission qualification information, an issuing means for issuing information on benefits usable at one or more commercial facilities near the event venue, A notification means for notifying the user of the issued benefit information, Equipped with, The registration means further associates the user's attribute information with the personal authentication information and registers it in the storage device. The identification means further identifies the attribute information associated with the registration authentication information of the user who has successfully authenticated the user, The aforementioned event is a match, The aforementioned identification means further identifies the user's support target based on the identified attribute information, The issuing means issues the special offer information taking into account the relationship between the identified support target and the result of the match. Reward information issuance system.

12. The authentication control means controls the user's identity authentication when the user makes a payment at the commercial facility. The issuing means issues the benefit information usable at the commercial facility at the time of payment, based on the identified admission qualification information. The reward information issuance system according to claim 11.

13. Computers The admission qualification information that allows entry to the event venue where the event is being held through identity verification, and the identity verification information for the user who purchased the admission qualification information, are registered in a storage device in association with each other. Using the authentication information obtained from the user, the device controls user authentication by referring to the storage device. Identify the entry qualification information associated with the user's registration authentication information for which the user has successfully undergone authentication. Based on the identified admission qualification information, special offer information usable at one or more commercial facilities near the event venue will be issued. The user is notified of the issued benefit information, In the registration to the storage device, the user's attribute information is further associated with the personal authentication information and registered in the storage device. In identifying the entry qualification information, the attribute information associated with the user's registration authentication information, which has successfully authenticated the user, is further identified. The aforementioned event is a match, In identifying the entry qualification information, the target of the user's support is further identified based on the identified attribute information. In issuing the aforementioned benefit information, the relationship between the identified support target and the results of the aforementioned match will be taken into consideration when issuing the benefit information. How to obtain bonus information.

14. A registration process that associates entry qualification information, which allows entry to the event venue where the event is held through identity verification, with the identity verification information of the user who purchased the entry qualification information, and registers them in a storage device. Authentication control processing that controls user authentication by referring to the storage device using the user authentication information obtained from the user, A process to identify entry qualification information associated with the user's registration authentication information for which the user has successfully authenticated, Based on the identified admission qualification information, an issuance process is performed to issue information on benefits that can be used at one or more commercial facilities near the event venue. A notification process to inform the user of the issued benefit information, Have the computer run it, In the registration process, the user's attribute information is further associated with the personal authentication information and registered in the storage device. In the aforementioned identification process, the attribute information associated with the user's registration authentication information, which has successfully authenticated the user, is further identified. The aforementioned event is a match, In the aforementioned identification process, the target of the user's support is further identified based on the identified attribute information. In the issuance process, the special offer information is issued taking into account the relationship between the identified support target and the result of the match. A program for issuing special offers and information.

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