Support system and support method

Abstract

To improve convenience for a user of a toilet bowl device.SOLUTION: A support system 1 includes a toilet bowl device 100, a portable information terminal 200 capable of being carried by a user of the toilet bowl device 100, and a wearable terminal 300 capable of being worn by the user of the toilet bowl device 100. The toilet bowl device 100 includes a use information generating unit that generates use information on the use of the toilet bowl device 100 by the user. The wearable terminal 300 includes a measuring unit to measure physical information of the user. The use information and physical information are held by at least one of the portable information terminal 200, the wearable terminal 300, and the toilet bowl device 100 in an embodiment capable of making the user identifiable.SELECTED DRAWING: Figure 1

Description

Technical Field

[0001] The present disclosure relates to a support system and a support method for supporting a user of a toilet device.

Background Art

[0002] Mobile information terminals have become widespread, and many people own mobile information terminals. Home appliances such as toilets have become multifunctional, and various services that link home appliances and mobile information terminals are provided. For example, Patent Document 1 discloses a technique in which when a person carrying a mobile information terminal enters a toilet room, the usage setting conditions stored in the mobile information terminal are transmitted to a warm water washing toilet seat.

Prior Art Documents

Patent Documents

[0003]

Patent Document 1

Summary of the Invention

Problems to be Solved by the Invention

[0004] The inventors of the present invention recognized as a problem the provision of a more convenient and beneficial service to users by linking a toilet and a mobile terminal device, and arrived at the technology of the present disclosure.

[0005] An object of the present disclosure is to improve the convenience of a user of a toilet device.

Means for Solving the Problems

[0006] To solve the above problems, a support system in one aspect of the present disclosure comprises a toilet device, a first terminal device that can be carried by the user of the toilet device, and a second terminal device that can be worn by the user of the toilet device. The toilet device includes a usage information generation unit that generates usage information regarding the user's use of the toilet device. The second terminal device includes a measurement unit that measures the user's physical information. The usage information and physical information are stored in at least one of the first terminal device, the second terminal device, and the toilet device in a manner that allows the user to be identified.

[0007] Another aspect of this disclosure is a support method. This method comprises the steps of: when the toilet device is used by the user, the toilet device generates usage information relating to the user's use of the toilet device; and a second terminal device wearable by the user measures the user's physical information. The usage information and physical information are stored in a manner that identifies the user in at least one of the first terminal device, the second terminal device, and the toilet device, which are portable by the user.

[0008] Any combination of the above components, as well as any conversion of the expressions of this disclosure between methods, apparatus, systems, recording media, computer programs, etc., are also valid forms of this disclosure. [Brief explanation of the drawing]

[0009] [Figure 1] This diagram shows the overall configuration of the support system according to the embodiment. [Figure 2] This is a sequence diagram showing the procedure of the support method according to the embodiment. [Figure 3] This is a sequence diagram showing the procedure of the support method according to the embodiment. [Figure 4] This is a sequence diagram showing the procedure of the support method according to the embodiment. [Figure 5] This diagram shows the functional configuration of a toilet device according to an embodiment. [Figure 6] This diagram shows the functional configuration of a portable information terminal according to an embodiment. [Figure 7]This figure shows the functional configuration of a wearable device according to an embodiment. [Modes for carrying out the invention]

[0010] Embodiments of the present disclosure will be described below. The same reference numerals are used for identical components, and redundant descriptions will be omitted. For the sake of clarity, components may be omitted, enlarged, or reduced in each drawing.

[0011] Referring to Figure 1, the overall configuration of support system 1 will be explained. Support system 1 provides services to assist the user of the toilet device 100. Support system 1 comprises the toilet device 100, a portable information terminal 200, a wearable terminal 300, a support server 400, and the Internet 2, which is an example of a communication network connecting these devices.

[0012] The personal information terminal 200 is an example of a terminal device carried by the user of the toilet unit 100. The personal information terminal 200 may be a mobile phone, smartphone, tablet, or the like.

[0013] A wearable device 300 is also an example of a terminal device carried by the user of the toilet device 100. The wearable device 300 is configured to be worn on the user's body. The wearable device 300 may have functions to measure the user's physical information such as heart rate, steps taken, distance traveled, calories burned, exercise time, and sleep time.

[0014] The toilet unit 100, the personal information terminal 200, and the wearable terminal 300 have the function of wirelessly communicating with each other using communication methods such as Wi-Fi, Bluetooth (registered trademark), and Near Field Communication (NFC). In addition, the toilet unit 100, the personal information terminal 200, and the wearable terminal 300 have the function of connecting to the Internet 2 via an access point or the like, and communicating with a support server 400 or the like via the Internet 2.

[0015] The support server 400 acquires and stores information about the user from the toilet device 100, the personal information terminal 200, and the wearable device 300. The support server 400 may acquire usage information from the toilet device 100, such as the date and time the user used the toilet device 100, the duration of use, the frequency of use, the characteristics of the stool, the composition and amount of urine, weight, blood pressure, and pulse. The support server 400 may acquire user attribute information and lifestyle information from the personal information terminal 200. User attribute information may include, for example, the user's age, gender, and occupation. User lifestyle information may include, for example, the user's schedule, the content and timing of meals, and the content and duration of exercise. The support server 400 may acquire physical information from the wearable device 300, such as the user's heart rate, steps taken, distance traveled, the amount of stool and urine in the body, and body temperature. The support server 400 may provide the stored information to at least one of the user's personal information terminal 200 and the wearable device 300. The support server 400 may analyze the accumulated information and provide the analysis results to at least one of the user's portable information terminal 200 and wearable terminal 300.

[0016] Since the toilet device 100 may be used by multiple users, it is necessary to identify which user used the toilet device 100 when the usage information acquired by the toilet device 100 was obtained. In order to accurately analyze the changes in physical information measured by the wearable terminal 300, it is necessary to identify the circumstances and timing of the measurements, such as before, during, and after defecation.

[0017] When a user uses the toilet device 100, if they are carrying a terminal device such as a personal information terminal 200 or a wearable device 300, the toilet device 100 and the terminal device can directly connect wirelessly to send and receive information. In such cases, it is possible to record the usage information of the toilet device 100 in association with the user of the personal information terminal 200 or wearable device 300, or to record the physical information measured by the wearable device 300 in association with the excretion situation using the toilet device 100.

[0018] These pieces of information may be temporarily held by any device such as the toilet device 100, the portable information terminal 200, the wearable terminal 300, etc. When analyzing these pieces of information or presenting them to the user, these pieces of information may be aggregated by any device. As described above, the information may be aggregated by the support server 400, or may be aggregated by the toilet device 100, the portable information terminal 200, the wearable terminal 300, etc.

[0019] At least one of the portable information terminal 200 and the wearable terminal 300 may be capable of holding usage information regarding the use of a plurality of toilet devices. By being capable of holding not only the usage information of a specific toilet device 100 used by the user, but also the usage information of a plurality of toilet devices, the user's excretion situation can be grasped more accurately.

[0020] At least one of the portable information terminal 200 and the wearable terminal 300 may be configured to be able to acquire usage information regarding the use of the toilet device from the user. When the user uses a toilet device that does not have a function of transmitting the usage information to at least one of the portable information terminal 200 and the wearable terminal 300, etc., the user inputs the usage information into at least one of the portable information terminal 200 and the wearable terminal 300 and has it held, whereby the user's excretion situation can be grasped more accurately.

[0021] At least one of the portable information terminal 200 and the wearable terminal 300 may be provided in multiple units. By aggregating the information comprehensively held by multiple portable information terminals 200, multiple wearable terminals 300, etc., the user's condition can be grasped more accurately.

[0022] Generally, the personal information terminal 200 has a larger storage capacity than the toilet unit 100, wearable terminal 300, etc., and is therefore suitable as a device for temporarily holding information. If the user of the toilet unit 100 does not have the personal information terminal 200 with them, the information may be temporarily held in the toilet unit 100, wearable terminal 300, etc. When the device temporarily holding the information becomes able to communicate with the personal information terminal 200, the temporarily held information may be transferred to the personal information terminal 200. The personal information terminal 200 may save the held information to the support server 400.

[0023] If the wireless communication method used between the toilet unit 100, the personal information terminal 200, the wearable device 300, etc., is a method that cannot connect to multiple devices simultaneously, then even if the user of the toilet unit 100 is carrying both the personal information terminal 200 and the wearable device 300, the toilet unit 100 cannot connect to both devices at the same time. In such cases, the toilet unit 100 may automatically switch connection destinations while sending and receiving information to both the personal information terminal 200 and the wearable device 300.

[0024] Referring to Figure 2, the procedure for when the toilet device 100 connects to both the portable information terminal 200 and the wearable terminal 300 will be explained.

[0025] When a user sits on the toilet unit 100 (S10), the toilet unit 100 and the wearable terminal 300 establish a connection (S12). The toilet unit 100 may request a connection from the wearable terminal 300 when it detects that the user is using the toilet unit 100. The toilet unit 100 may also detect that the user is using the toilet unit 100 by detecting that the lights or ventilation fan in the toilet room where the toilet unit 100 is installed are turned on, that the toilet room door is opened or closed, that a person is detected by a motion sensor installed in the toilet room, that a person has passed by a passage sensor installed on the toilet room door, etc., that the toilet lid of the toilet unit 100 is opened, that a seating sensor in the toilet unit 100 detects that a person is seated, or that input is detected to the controller for operating the bidet function of the toilet unit 100.

[0026] The wearable terminal 300 may request a connection to the toilet device 100 when it detects that the user is using the toilet device 100. The terminal device may detect the user's use of the toilet device 100 based on information detected by sensors for detecting the position, posture, and movement of the terminal device, as well as at least one of images and sounds around the terminal device. The terminal device may detect the user lowering their clothes and sitting on the toilet device 100 based on information detected by sensors. The terminal device may detect the user's use of the toilet device 100 if the toilet device 100 is visible in the image of the area around the terminal device captured by the imaging device.

[0027] The wearable terminal 300 reads information about the user from its storage device and transmits it to the toilet unit 100 (S14). Based on the information about the user received from the terminal device, the toilet unit 100 controls the functions, operations, and settings of each component of the toilet unit 100 (S16). Based on the information about the user, the toilet unit 100 may also control an entertainment device that performs effects including light, sound, images, moving images, and scents, and perform effects that suit the user. This can help the user relax more. Based on the information about the user, the toilet unit 100 may also control the temperature, spray strength, spray position, and spray angle of the hot water sprayed from the bidet toilet seat. This can improve the user's convenience.

[0028] When the user defecates (S18), the wearable terminal 300 measures the user's physical information (S20). The wearable terminal 300 may also measure the user's physical information when a predetermined measurement timing arrives. The wearable terminal 300 transmits the measured physical information to the toilet device 100 (S22). The toilet device 100 disconnects from the wearable terminal 300 in order to connect to the portable information terminal 200 (S24).

[0029] The toilet device 100 controls the functions, operations, and settings of each component of the toilet device 100 based on the physical information received from the wearable terminal 300 (S26). The toilet device 100 may also control an entertainment device that performs effects including light, sound, images, moving images, and scents based on the user's physical information, and perform effects that are appropriate for the user. For example, if blood pressure, heart rate, etc. are higher than standard values, the toilet device 100 may perform effects that can calm the user's mind. This can make the user more relaxed after defecation.

[0030] The toilet device 100 requests a connection from the portable information terminal 200 and establishes a connection with the portable information terminal 200 (S28). The toilet device 100 transmits information regarding the user's use of the toilet device 100 to the terminal device (S30). This information regarding the use of the toilet device 100 may include, for example, the date and time of use, duration of use, amount of stool, characteristics of stool, amount of urine, and composition of urine. The portable information terminal 200 records the usage information received from the toilet device 100 in its storage device (S32). This allows the usage information of the toilet device 100 acquired by the toilet device 100 to be recorded in a way that identifies the user. The portable information terminal 200 may also transmit the usage information to the support server 400. The toilet device 100 may also transmit the usage information to the support server 400 without going through the portable information terminal 200.

[0031] The toilet unit 100 disconnects from the terminal device after the user has used the toilet unit 100 (S34). This allows the toilet unit 100 and the terminal device to connect to and communicate with other devices. Power consumption of the toilet unit 100 and the terminal device can also be reduced. The toilet unit 100 may disconnect from the terminal device when it detects that the user has left the toilet unit 100, that the toilet unit 100 has been flushed, that the bidet function has been stopped, that the toilet seat has been closed, or that the toilet lid has been closed, or it may disconnect from the terminal device after a predetermined time has elapsed since these events were detected.

[0032] The wearable terminal 300 transmits the physical information measured after the user has defecated to the portable information terminal 200 (S36). The portable information terminal 200 records the physical information received from the wearable terminal 300 in a storage device in a manner that identifies that it was measured after the user has defecated (S38). The toilet device 100 may also transmit the physical information received from the wearable terminal 300 to the portable information terminal 200 when it transmits the usage information to the portable information terminal 200 in step S30.

[0033] Referring to Figure 3, the procedure for connecting the toilet unit 100 to the portable information terminal 200 will be explained.

[0034] If the toilet device 100 is not connected to the wearable terminal 300, steps S12, S14, S16, S22, S24, and S26 of the procedure shown in Figure 2 are omitted. In this case as well, the usage information acquired by the toilet device 100 can be recorded in a way that identifies the user. The physical information measured by the wearable terminal 300 can be recorded in a way that identifies that it was measured during excretion.

[0035] Referring to Figure 4, the procedure for connecting the toilet device 100 to the wearable terminal 300 will be explained.

[0036] Steps up to S24 are the same as those shown in Figure 2. In the example shown in Figure 4, the toilet device 100 does not connect to the portable information terminal 200 for reasons such as the user not having the portable information terminal 200 with them. In this case, the toilet device 100 identifies the user (S40) and records the user's identification information, usage information, and physical information in a storage device (S42). Therefore, even in this case, the usage information acquired by the toilet device 100 can be recorded in a way that identifies the user. The physical information measured by the wearable terminal 300 can be recorded in a way that identifies that it was measured during defecation.

[0037] The toilet device 100 may be equipped with multiple input buttons that can be assigned to each of the multiple users of the toilet device 100. When a user uses the toilet device 100, they press the input button assigned to them. The toilet device 100 identifies the user based on the input button pressed.

[0038] The toilet device 100 may be equipped with an imaging device capable of detecting the user's face, fingerprints, retina, iris, etc. The toilet device 100 identifies the user by authenticating the user's face, etc., using any authentication technology.

[0039] The toilet device 100 may store identification information of the user's personal information terminal 200 for each user. In this case, when the toilet device 100 becomes able to communicate with the personal information terminal 200 on which the identification information is stored, it may read usage information and physical information from its storage device and transmit it to the personal information terminal 200. The toilet device 100 may also transmit information linking the usage information, physical information and the user's identification information to the support server 400.

[0040] The correspondence between the usage information of the toilet unit 100 and its users may be determined retrospectively by cross-referencing the usage information with the user's travel history, behavioral history, etc. For example, in the case of a toilet unit 100 installed in a residence, it is rare for anyone other than the resident to use the toilet unit 100. Therefore, by cross-referencing the date and time the toilet unit 100 was used with the travel history, behavioral history, departure time, return time, etc., of each resident, it is possible to identify which resident each usage information of the toilet unit 100 belongs to. The same applies to toilet units 100 used by specific individuals, such as those installed in a company.

[0041] A portable information terminal 200, a wearable device 300, etc., may be used to detect when a user uses the toilet, and the date, time, and location of the detection may be recorded. By searching the usage information of the toilet 100 at the location where the toilet use was detected for the date and time of detection, it is possible to identify that the retrieved usage information belongs to that user.

[0042] The correspondence between physical information and the measured circumstances may be identified retrospectively by comparing the physical information with information on the user's use of the toilet device 100. For example, by comparing the date and time when the physical information was measured with the date and time when the toilet device 100 was used, the physical information measured at the time of use of the toilet device 100 can be identified from the physical information.

[0043] Referring to Figure 5, the functional configuration of the toilet device 100 according to the embodiment will be described. The toilet device 100 includes a communication device 101, a controller 102, a sensor 103, a heated toilet seat 104, a display device 105, a measuring unit 106, a processing unit 120, and a storage device 140.

[0044] The communication device 101 communicates wirelessly with terminal devices such as a mobile information terminal 200 and a wearable terminal 300. The communication device 101 also communicates with other devices via the internet 2.

[0045] The heated toilet seat 104 has a function to spray warm water from a nozzle to wash the user's private parts.

[0046] The controller 102 receives user instructions regarding the temperature, spray strength, spray position, and spray angle of the hot water sprayed by the heated toilet seat 104, and transmits them to the processing unit 120. The controller 102 may also receive user instructions regarding other functions of the toilet unit 100.

[0047] Sensor 103 detects various information related to the use of the toilet unit 100. Sensor 103 includes, for example, a seating sensor, a human presence sensor, a drain sensor, a flow rate sensor, and a toilet lid opening / closing sensor.

[0048] The performance device 105 performs a performance that includes at least one of light, sound, images, moving images, and scent. The performance device 105 may also include lamps, speakers, display devices, aroma diffusers, etc.

[0049] The measuring unit 106 measures the user's physical information. The measuring unit 106 may include a blood pressure monitor, heart rate monitor, weight scale, thermometer, etc.

[0050] The storage device 140 stores programs, data, etc., used by the processing device 120. The storage device 140 may be a semiconductor memory, a hard disk, or the like. The storage device 140 includes a terminal device information storage unit 141, a user information storage unit 142, and a usage information storage unit 143.

[0051] The terminal device information storage unit 141 stores information about terminal devices such as a mobile information terminal 200 and a wearable terminal 300. The terminal device information storage unit 141 stores information such as the terminal device's identification information, address, the user's identification information carrying the terminal device, and connection history.

[0052] The user information storage unit 142 stores information about the user of the toilet device 100. For example, the user information storage unit 142 stores user identification information, attribute information, lifestyle information, physical information, etc.

[0053] The usage information storage unit 143 stores information regarding the use of the toilet device 100 by the user. For example, the usage information storage unit 143 stores information such as usage information of the toilet device 100 and user identification information for each usage.

[0054] The processing unit 120 comprises a body information receiving unit 121, a control unit 122, a usage information generation unit 123, a usage information transmission unit 124, an identification unit 125, and a usage information recording unit 126. These components are implemented hardware-wise by circuits such as the CPU, memory, and other LSIs of any computer, and software-wise by programs loaded into memory. This figure depicts the functional blocks realized through the cooperation of these components. Therefore, it will be understood by those skilled in the art that these functional blocks can be implemented in various forms, such as hardware only, or a combination of hardware and software.

[0055] The body information receiving unit 121 receives the user's body information from the wearable terminal 300 and stores the received information in the user information holding unit 142.

[0056] The control unit 122 controls each component of the toilet device 100 based on the information held in the user information holding unit 142. The control unit 122 controls the temperature, spray intensity, spray position, and spray angle of the hot water sprayed by the heated toilet seat 104 based on the user's attribute information, etc. The control unit 122 controls the content, duration, and timing of the performances performed by the performance device 105 based on the user's physical information, etc.

[0057] The usage information generation unit 123 generates usage information regarding the user's use of the toilet device 100.

[0058] The usage information transmission unit 124 transmits the usage information generated by the usage information generation unit 123 to the mobile information terminal 200. The usage information transmission unit 124 may also transmit the usage information to the support server 400.

[0059] The identification unit 125 identifies the user of the toilet device 100.

[0060] The usage information recording unit 126 records in the usage information holding unit 143 the identification information of the user of the toilet device 100 identified by the identification unit 125 and the usage information regarding the use of the toilet device 100 by that user, in association with each other.

[0061] Referring to Figure 6, the functional configuration of the portable information terminal 200 according to the embodiment will be described. The portable information terminal 200 includes a communication device 201, a display device 202, an input device 203, a sensor 205, a processing device 220, and a storage device 240.

[0062] The communication device 201 communicates wirelessly with the toilet unit 100 and the wearable terminal 300. The communication device 201 also communicates with other devices via the internet 2.

[0063] The display device 202 displays a display screen generated by the processing device 220. The input device 203 transmits instruction input received from the user to the processing device 220. The sensor 205 detects the position, orientation, speed, acceleration, images of the surroundings of the personal information terminal 200, sound, etc.

[0064] The storage device 240 stores programs, data, etc., used by the processing device 220. The storage device 240 may be a semiconductor memory, a hard disk, or the like. The storage device 240 includes a user information storage unit 241, a usage information storage unit 242, and a body information storage unit 243.

[0065] The user information storage unit 241 stores information about the user of the mobile information terminal 200. For example, the user information storage unit 241 stores user identification information, attribute information, lifestyle information, etc.

[0066] The usage information storage unit 242 stores information related to the user's use of the toilet device 100. For example, the usage information storage unit 242 stores information such as the usage history of the toilet device 100.

[0067] The body information storage unit 243 stores the user's body information. For example, the body information storage unit 243 stores body information such as heart rate and sleep duration measured by the wearable terminal 300.

[0068] The processing unit 220 comprises a body information receiving unit 221, a body information recording unit 222, a usage information receiving unit 223, and a usage information recording unit 224. These components are implemented hardware-wise by circuits such as the CPU, memory, and other LSIs of any computer, and software-wise by programs loaded into memory. This figure depicts the functional blocks realized through the cooperation of these components. Therefore, it will be understood by those skilled in the art that these functional blocks can be implemented in various forms, such as hardware only, or a combination of hardware and software.

[0069] The body information receiving unit 221 receives body information measured by the wearable terminal 300 from the wearable terminal 300.

[0070] The body information recording unit 222 records the information received by the body information receiving unit 221 in the body information holding unit 243. When the body information receiving unit 221 receives body information measured when the user uses the toilet device 100 from the wearable terminal 300, it records the body information in the body information holding unit 243 in a manner that allows it to identify whether the body information was measured before, during, or after the user used the toilet device 100 to defecate.

[0071] The usage information receiving unit 223 receives usage information of the toilet device 100, which is generated by the toilet device 100, from the toilet device 100.

[0072] The usage information recording unit 224 records the usage information received by the usage information receiving unit 223 in the usage information holding unit 242.

[0073] The information transmission unit 225 transmits at least one of the usage information held in the usage information holding unit 242 and the physical information held in the physical information holding unit 243 to the support server 400, and stores this information in the support server 400.

[0074] Referring to Figure 7, the functional configuration of the wearable terminal 300 according to the embodiment will be described. The wearable terminal 300 includes a communication device 301, a display device 302, an input device 303, a measuring unit 304, a sensor 305, a processing device 320, and a storage device 340.

[0075] The communication device 301 communicates wirelessly with the toilet unit 100 and the portable information terminal 200. The communication device 301 also communicates with other devices via the internet 2.

[0076] The display device 302 displays a display screen generated by the processing device 320. The input device 303 transmits instruction input received from the user to the processing device 320. The measurement unit 304 measures the user's physical information. The sensor 305 detects the position, posture, speed, acceleration of the wearable terminal 300, images of the wearable terminal 300's surroundings, sound, etc.

[0077] The storage device 340 stores programs, data, etc., used by the processing device 320. The storage device 340 may be a semiconductor memory, a hard disk, or the like. The storage device 340 includes a body information storage unit 341.

[0078] The physical information storage unit 341 stores the user's physical information. For example, the physical information storage unit 341 stores physical information such as heart rate and sleep duration measured by the measurement unit 304.

[0079] The processing unit 320 comprises a usage detection unit 321, a measurement control unit 322, a body information acquisition unit 323, and a body information transmission unit 324. These components are implemented hardware-wise by circuits such as the CPU, memory, and other LSIs of any computer, and software-wise by programs loaded into memory. This figure depicts the functional blocks realized through the cooperation of these components. Therefore, it will be understood by those skilled in the art that these functional blocks can be implemented in various forms, such as hardware only, or a combination of hardware and software.

[0080] The usage detection unit 321 detects when the toilet device 100 is used by a user.

[0081] The measurement control unit 322 controls the measurement of the user's physical information by the measurement unit 304. The measurement control unit 322 controls the measurement timing, and when a predetermined measurement timing arrives, it instructs the measurement unit 304 to take the measurement.

[0082] The body information acquisition unit 323 acquires body information measured by the measurement unit 304 from the measurement unit 304 and records the acquired information in the body information storage unit 341.

[0083] The body information transmission unit 324 transmits the body information stored in the body information storage unit 341 to the portable information terminal 200. When the user uses the toilet device 100, the body information transmission unit 324 transmits the body information stored in the body information storage unit 341 to the toilet device 100.

[0084] The embodiments and variations described above are illustrative. The abstract technical ideas derived from them should not be interpreted restrictively to the content of the embodiments and variations. Many design changes are possible, such as changing, adding, or deleting components, in the embodiments and variations. In the embodiments described above, the content that allows for such design changes is emphasized with the notation "embodiment." However, design changes are also permitted in content without such notation. [Explanation of Symbols]

[0085] 1...Support system, 100...Toilet device, 101...Communication device, 121...Body information receiving unit, 122...Control unit, 123...Usage information generation unit, 124...Usage information transmission unit, 125...Identification unit, 126...Usage information recording unit, 140...Storage device, 143...Usage information holding unit, 200...Portable information terminal, 201...Communication device, 221...Body information receiving unit, 222...Body information recording unit, 223...Usage information receiving unit, 224...Usage information recording unit, 225...Information transmission unit, 240...Storage device, 242...Usage information holding unit, 243...Body information holding unit, 300...Wearable terminal, 301...Communication device, 304...Measurement unit, 321...Usage detection unit, 322...Measurement control unit, 323...Body information acquisition unit, 324...Body information transmission unit, 340...Storage device, 341...Body information holding unit, 400...Support server.

Claims

1. Toilet equipment and A first terminal device that can be carried by the user of the toilet device, A second terminal device that can be attached by the user of the toilet device, Equipped with, The aforementioned toilet device is Usage information generation unit that generates usage information regarding the use of the toilet device by the user. Equipped with, The second terminal device is Measurement unit for measuring the user's physical information Equipped with, The usage information and the physical information are stored in at least one of the first terminal device, the second terminal device, and the toilet device in a manner that allows the user to be identified. At least one of the first terminal device and the second terminal device is capable of obtaining usage information regarding the use of the toilet device from the user. The toilet device automatically switches the connection destination between the first terminal device and the second terminal device, and transmits and receives information between both the first terminal device and the second terminal device. Support system.

2. The measuring unit measures the user's physical information at least one of the following times: before the user uses the toilet device to defecate, during defecation, and after defecation. The aforementioned physical information is stored in a manner that allows for the identification of the user's excretory status at the time of measurement. The support system according to claim 1.

3. The second terminal device includes a body information transmission unit that transmits the user's body information measured by the measurement unit to the toilet device. The toilet device includes a control unit that controls the toilet device based on the user's physical information received from the terminal device. The support system according to any one of claims 1 to 2.

4. The toilet device includes a usage information transmission unit that transmits the usage information to the first terminal device. The first terminal device includes a usage information recording unit that records the usage information received from the toilet device. The support system according to any one of claims 1 to 3.

5. The aforementioned toilet device is The user identification unit, A holding unit that stores the user identification information identified by the identification unit in association with the usage information, Equipped with The support system according to any one of claims 1 to 4.

6. The system includes a server device that acquires and aggregates the aforementioned usage information and the aforementioned physical information from at least one of the toilet device, the first terminal device, and the second terminal device. The support system according to any one of claims 1 to 5.

7. At least one of the first terminal device and the second terminal device is capable of storing usage information relating to the use of multiple toilet devices. The support system according to any one of claims 1 to 6.

8. When a user uses the toilet device, the toilet device generates usage information regarding the user's use of the toilet device; The second terminal device, which can be worn by the user, includes the step of measuring the user's physical information, Equipped with, The aforementioned usage information and the aforementioned physical information are stored in a manner that allows the user to be identified, in at least one of the first terminal device, the second terminal device, and the toilet device, which are portable by the user. At least one of the first terminal device and the second terminal device is capable of obtaining usage information regarding the use of the toilet device from the user. The toilet device automatically switches the connection destination between the first terminal device and the second terminal device, and transmits and receives information between both the first terminal device and the second terminal device. How to help.

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