Information display system, display control device, program, and display control method

Abstract

The information display system (100) includes a display control device (110) and a display device (140). The display control device (110) includes a store information storage unit that stores store information for registering a store and a recommended store entry time that is a future time convenient for entering the store, a second store selection unit that refers to the store information to determine whether or not a recommended store entry time is registered for a first store that is a target store for which related information is to be displayed, and selects, as a second store, a store for which a recommended store entry time is not registered from among a plurality of stores including the first store when the recommended store entry time is registered for the first store, a display image generation unit that generates a display image showing information related to the first store and information related to the second store, and a display output unit that outputs the display image.

Description

[Technical field]

[0001] The present disclosure relates to an information display system, a display control device, a program, and a display control method. [Background technology]

[0002] 2. Description of the Related Art Systems that display the congestion status of facilities such as stores have been known. For example, Patent Document 1 describes a congestion information display system that uses a predictive model capable of predicting the congestion status of a facility, predicts the time when the congestion status of the facility will change from a first congestion status to a second congestion status, and displays on a display device predicted information indicating that the congestion status will change at the predicted time. [Prior art documents] [Patent documents]

[0003] [Patent Document 1] Patent Publication No. 2021-189708 Summary of the Invention [Problem to be solved by the invention]

[0004] However, with conventional technology, in a commercial facility such as a shopping mall that has multiple stores, customers who know that the congestion situation at a certain store will change at a future time may leave the commercial facility, resulting in stores within the facility not being used.

[0005] Therefore, one or more aspects of the present disclosure aim to promote the use of specific stores. [Means for solving the problem]

[0006] An information display system according to one embodiment of the present disclosure is characterized in that it includes a store information storage unit that stores store information for registering a store and a recommended entry time, which is a future time that is convenient for entering the store; a second store selection unit that refers to the store information to determine whether the recommended entry time is registered for a first store, which is a store for which related information is to be displayed, and if the recommended entry time is registered for the first store, selects a store for which the recommended entry time is not registered as a second store from among a plurality of stores including the first store; a display image generation unit that generates a display image showing information related to the first store and information related to the second store; and a display output unit that outputs the display image.

[0007] A display control device according to one embodiment of the present disclosure is characterized in that it includes a second store selection unit that refers to store information for registering a store and a recommended entry time, which is a future time that is convenient for entering the store, determines whether the recommended entry time is registered for a first store, which is a store for which related information is to be displayed, and, if the recommended entry time is registered for the first store, selects a store for which the recommended entry time is not registered as a second store from among a plurality of stores including the first store; a display image generation unit that generates a display image showing information related to the first store and information related to the second store; and a display output unit that outputs the display image.

[0008] A program according to one embodiment of the present disclosure causes a computer to function as a second store selection unit that refers to store information for registering a store and a recommended entry time, which is a future time that is convenient for entering the store, determines whether the recommended entry time is registered for a first store, which is a store for which related information is to be displayed, and, if the recommended entry time is registered for the first store, selects a store for which the recommended entry time is not registered as a second store from among a plurality of stores including the first store; a display image generation unit that generates a display image showing information related to the first store and information related to the second store; and a display output unit that outputs the display image.

[0009] A display control method according to one embodiment of the present disclosure is characterized in that it refers to store information for registering a store and a recommended entry time, which is a future time that is convenient for entering the store, determines whether the recommended entry time is registered for a first store, which is a store for which related information is to be displayed, and if the recommended entry time is registered for the first store, selects a store that does not have the recommended entry time registered from among a plurality of stores including the first store as a second store, generates a display image showing information related to the first store and information related to the second store, and outputs the display image. Effect of the Invention

[0010] According to one or more aspects of the present disclosure, it is possible to promote the use of a specific number of stores. [Brief description of the drawings]

[0011] [Figure 1] 1 is a block diagram illustrating a schematic configuration of an information display system according to a first embodiment. [Diagram 2] 1 is a block diagram illustrating a schematic configuration of a display control device according to a first embodiment. [Diagram 3] FIG. 1 is a block diagram illustrating a schematic configuration example of a computer. [Figure 4] 1 is a block diagram illustrating a schematic configuration of a congestion degree prediction device according to a first embodiment. [Diagram 5] FIG. 1 is a block diagram illustrating a schematic configuration of a display device according to a first embodiment. [Figure 6] 4 is a flowchart showing the operation of the display control device in the first embodiment. [Figure 7] FIG. 11 is a block diagram illustrating a schematic configuration of an information display system according to a second embodiment. [Figure 8] FIG. 11 is a block diagram illustrating a schematic configuration of a display control device according to a second embodiment. [Figure 9]FIG. 11 is a block diagram illustrating a schematic configuration of a display device according to a second embodiment. [Figure 10] FIG. 2 is a block diagram illustrating a schematic configuration of a store terminal. [Figure 11] FIG. 11 is a block diagram illustrating a schematic configuration of an information display system according to a third embodiment. [Figure 12] FIG. 11 is a block diagram illustrating a schematic configuration of a display control device according to third, fourth and fifth embodiments. [Figure 13] FIG. 11 is a block diagram illustrating a schematic configuration of a reservation management device according to third and fourth embodiments. [Figure 14] FIG. 11 is a block diagram illustrating a schematic configuration of a coupon management device according to a third embodiment. [Figure 15] FIG. 11 is a block diagram illustrating a schematic configuration of a terminal device according to a third embodiment. [Figure 16] FIG. 11 is a sequence diagram showing an operation of the information display system according to the third embodiment. [Figure 17] FIG. 13 is a block diagram illustrating a schematic configuration of an information display system according to a fourth embodiment. [Figure 18] FIG. 13 is a block diagram illustrating a schematic configuration of a coupon management device according to a fourth embodiment. [Figure 19] FIG. 2 is a block diagram showing a schematic configuration of a store entry notification device. [Figure 20] FIG. 11 is a sequence diagram showing an operation of the information display system according to the fourth embodiment. [Figure 21] FIG. 13 is a block diagram illustrating a schematic configuration of an information display system according to a fifth embodiment. [Figure 22] FIG. 13 is a sequence diagram showing an operation of the information display system according to the fifth embodiment. DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENTS

[0012] Embodiment 1 FIG. 1 is a block diagram illustrating a schematic configuration of an information display system 100 according to the first embodiment. The information display system 100 includes a display control device 110, a congestion degree prediction device 130, and a display device 140. The display control device 110, the congestion degree prediction device 130, and the display device 140 are connected to a network 101 such as a wide area network (WAN) or a local area network (LAN).

[0013] FIG. 2 is a block diagram illustrating a schematic configuration of the display control device 110 according to the first embodiment. The display control device 110 includes a store information DB (DataBase) 111, a recommended entry time registration unit 112, a first store selection unit 113, a second store selection unit 114, a store image DB 115, a display content determination unit 116, a display output unit 117, and a communication unit 118.

[0014] The store information DB111 is a store information storage unit that stores store identification information for identifying a store that registers a recommended store entry time, which is a future time that is convenient for entering the store, among multiple stores, and store information indicating the recommended store entry time. In other words, the store information DB111 stores store information for registering a store and a recommended store entry time, which is a future time that is convenient for entering the store. It is assumed that a plurality of stores form a certain group, for example, stores that are located in a certain commercial facility, in a certain area, handle certain products, or provide certain services.

[0015] The recommended entry time registration unit 112 acquires congestion degree information from the congestion degree prediction device 130 via the communication unit 118. The crowdedness information indicates the crowdedness at each of a plurality of stores at each predetermined time during a certain period. Here, the certain period is a range for which prediction is performed, such as a day or a week, for example. Here, the certain period is assumed to be a day including the current time. The predetermined time is a time at a predetermined interval, for example, every 15 minutes.

[0016] The congestion level is an index showing the degree of congestion. For example, the congestion level may be the number of people in the store, the ratio of the number of people in the store to the maximum number of people that can be in the store, the degree of busyness of the employees working in the store, etc. The degree of busyness of employees may be determined by self-reporting from the employees, may be determined from biometric information such as the employee's heart rate, or may be the ratio of the number of customers to the number of employees. As described above, the congestion level information can indicate, for example, the congestion level for each 15 minute period on that day for each store.

[0017] The recommended store entry time registration unit 112 refers to the congestion level information, and for a store among a plurality of stores whose current congestion level is equal to or greater than a first threshold, registers a future time when the future congestion level will be less than a second threshold as a recommended store entry time in the store information stored in the store information DB 111. Here, the first threshold is a threshold for comparison with the current congestion level, and may be determined in advance. The second threshold is a threshold for comparison with the future congestion level, and may be determined in advance. The first threshold and the second threshold may be the same value or different values.

[0018] The first store selection unit 113 selects a first store, which is a target store for displaying related information, from among a plurality of stores. The related information may be, for example, the store name, the store location, or business hours. In the first embodiment, it is assumed that the display device 140 is placed inside or outside a specific store among a plurality of stores, and the specific store is selected in advance as the first store. In other words, the first store selection unit 113 selects the store associated with the display device 140 among the plurality of stores as the first store.

[0019] The second store selection unit 114 refers to store information stored in the store information DB 111, and when store identification information and recommended entry time of a first store are registered, selects a second store, which is a store that is recommended to be entered before the recommended entry time of the first store, from multiple stores other than the first store. For example, the second store selection unit 114 determines whether or not a recommended store entry time is registered for the first store by referring to the store information. If a recommended store entry time is registered for the first store, the second store selection unit 114 selects, as the second store, a store for which a recommended store entry time is not registered from among multiple stores including the first store.

[0020] The second store is selected from among the multiple stores, a store whose store identification information is not registered in the store information. Here, among the multiple stores, a store whose store identification information is not registered in the store information is also referred to as an unregistered store. When there are multiple unregistered stores, one store may be selected as the second store by a predetermined selection method.

[0021] As a predetermined selection method, for example, a store may be selected randomly, or a store may be selected according to priority. In other words, the second store selection unit 114 may select one store as the second store from stores for which a recommended store entry time is not registered, according to priority. For example, the second store selection unit 114 may select the store with the highest priority as the second store from among stores for which a recommended store entry time is not registered. The priority may be, for example, higher for a store closer to the first store, or higher for a store that deals in a product or service similar to that dealt in by the first store. Furthermore, the lower the current congestion level indicated by the congestion level information, the higher the priority. Also, for example, the priority may be increased for a store that is less affected by congestion level when used by a customer, such as a bookstore or a toy store, or a store that is less affected by other stores because the impact of other stores is large when a restaurant is recommended before going to a restaurant. Priorities may be determined by other methods.

[0022] The second store selection unit 114 may also refer to stay time statistics information indicating stay time statistics such as the average stay time, most frequent stay time, or median stay time of customers at each of a plurality of stores, and select as the second store a store whose free time calculated by subtracting the current time from the recommended entry time of the first store is closest to the stay time statistics. Note that the stay time statistics information may be stored in the store information DB 111, for example. In addition, the second store selection unit 114 may calculate the above-mentioned free time by subtracting at least one of the travel time from the store for which the free time is to be calculated to the first store, the travel time from the position of the display device 140 to the store for which the free time is to be calculated, the waiting time determined according to the congestion status of the elevator, and the toilet time required to stop at the toilet, from the time obtained by subtracting the current time from the recommended entry time to the first store.

[0023] Furthermore, the second store selection unit 114 may refer to stay time statistics information indicating stay time statistics such as the maximum stay time, most frequent stay time, or median stay time of customers in each of a plurality of stores, and select as the second store a store in which the free time calculated by subtracting the current time from the recommended entry time of the first store is shorter than the stay time statistics. Note that the stay time statistics information may be stored in the store information DB 111, for example. In addition, the second store selection unit 114 may calculate the above-mentioned free time by subtracting at least one of the travel time from the store for which the free time is to be calculated to the first store, the travel time from the position of the display device 140 to the store for which the free time is to be calculated, the waiting time determined according to the congestion status of the elevator, and the toilet time required to stop at the toilet, from the time obtained by subtracting the current time from the recommended entry time to the first store.

[0024] The store image DB 115 is a store image storage unit that stores store images showing information related to each of a plurality of stores. In this embodiment, the store images are images that encourage customers to visit the store.

[0025] The display content determination unit 116 is a display image generation unit that generates a display image showing information related to the first store and information related to the second store. For example, when the second store selection unit 114 selects a second store, the display content determination unit 116 obtains a store image of the first store and a store image of the second store from the store image DB 115, and generates a display image for displaying the store image of the first store and the store image of the second store. The display image may be an image in which a store image of a first store and a store image of a second store are displayed simultaneously, or an image in which a store image of a first store and a store image of a second store are displayed alternately. However, the display content determination unit 116 displays the recommended entry time set for the first store in the store image of the first store, and includes a message recommending entering the store at that recommended entry time.

[0026] The display output unit 117 outputs the display image generated by the display content determination unit 116. For example, the display output unit 117 transmits the display image generated by the display content determination unit 116 to the display device 140 via the network 101. The communication unit 118 performs communication via the network 101 .

[0027] The above-described display control device 110 can be realized by a computer 10 as shown in FIG. The computer 10 includes an auxiliary storage device 11 such as an HDD (Hard Disk Drive) or SSD (Solid State Drive), memory 12, a processor 13 such as a CPU (Central Processing Unit), a communication I / F (Interface) 14 such as a NIC (Network Interface Card), an input I / F 15 such as a keyboard or mouse, a connection I / F 16 for connecting an external device, a display 17, and a bus 18 connecting these.

[0028] For example, the store information DB 111 and the store image DB 115 can be realized by the auxiliary storage device 11. The recommended store entry time registration unit 112, first store selection unit 113, second store selection unit 114, display content determination unit 116 and display output unit 117 can be realized by loading a program stored in the auxiliary storage device 11 into the memory 12 and having the processor 13 execute the program. The communication unit 118 can be realized by the communication I / F 14 .

[0029] The program may be downloaded to the auxiliary storage device 11 from a recording medium (not shown) via a reader / writer (not shown) or from the network 101 via the communication I / F 14, and then loaded onto the memory 12 and executed by the processor 13. Alternatively, the program may be directly loaded onto the memory 12 from a recording medium via a reader / writer or from the network 101 via the communication I / F 14, and executed by the processor 13. In other words, the program may be provided by a program product such as a recording medium.

[0030] FIG. 4 is a block diagram illustrating a schematic configuration of the congestion degree prediction device 130 according to the first embodiment. The congestion level prediction device 130 includes a detection unit 131 , a congestion level determination unit 132 , a congestion prediction model storage unit 133 , a congestion level prediction unit 134 , a congestion level information storage unit 135 , and a communication unit 136 .

[0031] The detection unit 131 detects the current situation of each of the multiple stores. The detection unit 131 may be, for example, an imaging device as an imaging unit, or a human presence sensor. The detection unit 131 may also be an input device that accepts input of information indicating the degree of busyness from a store employee, or a biosensor that is attached to the store employee in a contact or non-contact manner to acquire biometric information.

[0032] The congestion level determination unit 132 determines the current congestion level of each of the multiple stores from the current situation, which is the detection result by the detection unit 131.

[0033] The congestion prediction model storage unit 133 stores a congestion prediction model that is a prediction model for predicting the future congestion degree of each of a plurality of stores. The congestion prediction model can be generated, for example, by machine learning using a neural network.

[0034] The input of the congestion prediction model may be, for example, at least one of the time, the day of the week, the weather, and the current congestion level. In addition, the input of the congestion prediction model may be the current situation of each store, which is the detection result detected by the detection unit 131. The output of the congestion prediction model is the degree of congestion at each of a plurality of stores at a predetermined time in the future during a certain period of time.

[0035] The congestion degree prediction unit 134 uses the congestion prediction model stored in the congestion prediction model storage unit 133 to predict the future congestion degree of each of the multiple stores. Then, the congestion degree prediction unit 134 generates congestion degree information indicating the current congestion degree of each of the multiple stores and the future congestion degree of each of the multiple stores determined by the congestion degree determination unit 132, and stores the congestion degree information in the congestion degree information storage unit 135.

[0036] In addition, the congestion level prediction unit 134 sends the congestion level information stored in the congestion level information storage unit 135 to the display control device 110 via the communication unit 136. For example, the congestion degree prediction unit 134 may send the congestion degree information in response to a request from the display control device 110, may send the congestion degree information to the display control device 110 periodically, or may send the congestion degree information to the display control device 110 at a predetermined time.

[0037] The congestion level information storage unit 135 stores the congestion level information generated by the congestion level prediction unit 134. The communication unit 136 performs communication via the network 101 .

[0038] The congestion level prediction device 130 described above can be realized by a computer 10 as shown in FIG. For example, the congestion prediction model storage unit 133 and the congestion degree information storage unit 135 can be realized by the auxiliary storage device 11. The congestion level determination unit 132 and the congestion level prediction unit 134 can be realized by loading a program stored in the auxiliary storage device 11 into the memory 12 and having the processor 13 execute the program. The communication unit 136 can be realized by the communication I / F 14 . Although not shown, the detection unit 131 can be realized by connecting a detection device such as a camera, a human sensor, or a biosensor or an input device to the connection I / F 16, or by connecting such a detection device to the network 101. When the detection device is connected to the network 101, the detection result is received via the communication I / F 14. The detection device or the input device may be connected to the bus 18.

[0039] FIG. 5 is a block diagram illustrating a schematic configuration of display device 140 according to the first embodiment. The display device 140 includes a display processing unit 141 , a display unit 142 , and a communication unit 143 .

[0040] The display processing unit 141 acquires a display image from the display control device 110 via the communication unit 143 . Then, the display processing unit 141 causes the display unit 142 to display the acquired display image.

[0041] The display unit 142 displays various images. For example, the display unit 142 displays a display image. The communication unit 143 performs communication via the network 101 .

[0042] The display device 140 described above can be realized by a computer 10 as shown in FIG. For example, the display processing unit 141 can be realized by loading a program stored in the auxiliary storage device 11 into the memory 12 and having the processor 13 execute the program. The communication unit 143 can be realized by the communication I / F 14 . The display unit 142 can be realized by the display 17 .

[0043] FIG. 6 is a flowchart showing the operation of the display control device 110 in the first embodiment. As described above, in the first embodiment, the store in which the display device 140 is installed has already been selected as the first store.

[0044] The second store selection unit 114 refers to the store information stored in the store information DB 111 and determines whether or not a recommended store entry time is set for the first store (S10). Here, if the store identification information and the recommended store entry time for the first store are registered in the store information, it is determined that a recommended store entry time is set for the first store. If a recommended store entry time is not set for the first store (NO in S10), the process proceeds to step S11, and if a recommended store entry time is set for the first store (YES in S10), the process proceeds to step S13.

[0045] In step S11, the display content determination unit 116 acquires a store image of a first store from the store image DB 115, and generates a display image for displaying the store image of the first store.

[0046] Then, the display output unit 117 transmits the display image generated by the display content determination unit 116 in step S11 to the display device 140 via the network 101, thereby causing the display device 140 to display the display image (S12).

[0047] On the other hand, in step S10, if a recommended entry time is set for the first store (YES in S10), the process proceeds to step S13, where the second store selection unit 114 selects a second store from the multiple stores excluding the first store.

[0048] Then, the display content determination unit 116 acquires a store image of the first store and a store image of the second store from the store image DB 115, displays the store image of the first store and the store image of the second store, and generates a display image to indicate the recommended time to enter the first store (S14).

[0049] Next, the display output unit 117 transmits the display image generated by the display content determination unit 116 to the display device 140 via the network 101, thereby causing the display device 140 to display the display image (S15).

[0050] As described above, in the first embodiment, when the first store, which is the store where the display device 140 is installed, is currently crowded, a recommended time to enter the store, which is the time when the congestion will be eliminated, is displayed, and a store image of the second store can be displayed on the display device 140 so that the user can kill time until that time. Therefore, the user can be encouraged to enter the second store.

[0051] In the first embodiment, an example in which the display device 140 is installed in a store is shown, but the first embodiment is not limited to such an example. For example, if a certain store is selected in advance as a first store, the display device 140 may be installed in a place that does not stop at the specific store, such as an entrance to a commercial facility or a central information desk. In addition, the display device 140 may be a mobile terminal carried by a user.

[0052] Embodiment 2 In the first embodiment, an example is shown in which the recommended entry time is set depending on the store's congestion level. In the second embodiment, an example is shown in which the store sets the recommended entry time, for example, when the store is holding an event. Furthermore, in the first embodiment, an example has been shown in which the store in which the display device 140 is installed is already selected as the first store, but in the second embodiment, the user is allowed to select the first store.

[0053] FIG. 7 is a block diagram showing a schematic configuration of an information display system 200 according to the second embodiment. The information display system 200 includes a display control device 210, a display device 240, and a store terminal 250. The display control device 210 and the store terminal 250 are connected to a network 101. In the second embodiment, it is assumed that the store terminal 250 is made available for use by an operator in each of a plurality of stores.

[0054] FIG. 8 is a block diagram showing a schematic configuration of a display control device 210 according to the second embodiment. The display control device 210 includes a store information DB 111, a recommended entry time registration unit 212, a first store selection unit 213, a second store selection unit 214, a store image DB 115, a display content determination unit 116, a display output unit 117, a communication unit 118, and a connection unit 220.

[0055] The store information DB111, store image DB115, display content determination unit 116, display output unit 117 and communication unit 118 of the display control device 210 in embodiment 2 are similar to the store information DB111, store image DB115, display content determination unit 116, display output unit 117 and communication unit 118 of the display control device 110 in embodiment 1.

[0056] The connection unit 220 connects the display device 240 . The first store selection unit 213 selects, via the connection unit 220, the displayed store that is the store selected by the user using the display device 240, as the first store. Specifically, the first store selection unit 213 displays on the display device 240 a selection screen image for selecting one store from a plurality of stores about which the user wishes to display related information, and accepts input of the selection of one store from the user via the display device 240.

[0057] The second store selection unit 214 refers to the store information stored in the store information DB 111, and when the store identification information and recommended entry time of the first store are registered, selects, from among multiple stores excluding the first store, a second store that is recommended to be entered before the recommended entry time of the first store.

[0058] The second store is selected from among the multiple stores, from among unregistered stores, which are stores whose store identification information is not registered in the store information. Here, in the second embodiment, the second store selection unit 214 identifies a user attribute that is an attribute of the user who selected the first store. For example, the second store selection unit 214 may acquire an image of the user who selected the first store from the display device 240 via the connection unit 220, and identify the user attribute that is an attribute of the user. In another example, the second store selection unit 214 may acquire user information that is information input in advance by the user via the connection unit 220, and identify the user attribute based on the information. Furthermore, the second store selection unit 214 may identify the user attribute using both the image and user information of the user.

[0059] The user attributes include, for example, the gender and age of the user, the number of people accompanying the user, etc. These may be identified using a known image analysis technique. A priority value is predefined for each of the multiple stores for each user attribute, and the second store selection unit 214 selects the store with the highest priority corresponding to the user attribute as the second store. The second store selection unit 214 may also select the store with the highest priority as the second store from among stores that are not similar to the products or events handled by the first store and have a priority higher than a desired standard.

[0060] The recommended store entry time registration unit 212 receives recommended store entry time information indicating the recommended store entry time set by the store terminal 250 via the communication unit 118. The recommended store entry time information includes store identification information of the store for which the recommended store entry time is set. Then, when the recommended store entry time registration unit 212 receives the recommended store entry time information, it registers the store identification information and the recommended store entry time indicated by the recommended store entry time information in the store information stored in the store information DB 111. In other words, the recommended store entry time registration unit 212 registers the selected store and the input recommended store entry time in the store information stored in the store information DB 111.

[0061] The recommended store entry time registration unit 212 described above can also be realized by loading a program stored in the auxiliary storage device 11 into the memory 12 and having the processor 13 execute the program, as shown in Figure 3. The connection unit 220 can be realized by the connection I / F 16 .

[0062] FIG. 9 is a block diagram illustrating a schematic configuration of a display device 240 according to the second embodiment. The display device 240 includes a display unit 142 , a display processing unit 241 , an input unit 244 , a connection unit 245 , and an imaging unit 246 . The display unit 142 of the display device 240 in the second embodiment is similar to the display unit 142 of the display device 140 in the first embodiment.

[0063] The display processing unit 241 acquires a display image from the display control device 210 via the communication unit 143 . Then, the display processing unit 241 causes the display unit 142 to display the acquired display image.

[0064] Furthermore, the display processing unit 241 acquires a selection screen image from the display control device 210 via the connection unit 245, and causes the display unit 142 to display the selection screen image. Then, the display processing unit 241 uses the selection screen image to accept input of a selection of a display store, which is one store, from the user via the input unit 244, and notifies the display control device 210 of the display store via the connection unit 245.

[0065] Furthermore, the display processing unit 241 transmits an image captured by the imaging unit 246 when an input of a selection of one store is received from the user via the input unit 244 to the display control device 210 via the connection unit 245 .

[0066] The input unit 244 receives an input of an instruction from a user. Here, the input unit 244 receives an input to select one store, from among a plurality of stores, for which related information is to be displayed, as a display store.

[0067] The connection unit 245 connects the display device 240 to the display control device 210 . The imaging unit 246 captures an image. Here, it is assumed that the imaging unit 246 is installed so that the user who inputs to the input unit 244 is included in its angle of view.

[0068] The above-described input unit 244 can be realized by the input I / F 15 shown in FIG. The connection unit 245 can be realized by the connection I / F 16 . The imaging unit 246 can be realized by a camera, which is not shown in Fig. 3. The camera may be connected to the connection I / F 16 or the bus 18.

[0069] FIG. 10 is a block diagram showing a schematic configuration of the store terminal 250. As shown in FIG. The shop terminal 250 includes a recommended entry time setting unit 251 , a display unit 252 , an input unit 253 , and a communication unit 254 .

[0070] The recommended store entry time setting unit 251 displays a recommended store entry time setting screen image for setting a recommended store entry time on the display unit 252, and uses the recommended store entry time setting screen image to accept input of a recommended store entry time from the operator via the input unit.

[0071] For example, when an event is scheduled at a store, the recommended store entry time setting unit 251 may accept an input of the start time of the event as the recommended store entry time. Also, when the store is currently crowded, the recommended store entry time setting unit 251 may accept an input of a time when the store is likely to be vacant as the recommended store entry time. Furthermore, the recommended store entry time setting unit 251 may accept an input of a time when more employees are available as the recommended store entry time. Also, the recommended store entry time setting unit 251 may accept an input of the store's opening time as the recommended store entry time. As described above, the recommended store entry time setting unit 251 may accept an input of a time that is convenient for visiting the store, regardless of the reason.

[0072] Then, the recommended store entry time setting unit 251 generates recommended store entry time information including the input recommended store entry time and the store identification information of the store. The store identification information is assumed to be set in advance in the store terminal 250. The recommended store entry time setting unit 251 sends the recommended store entry time information to the display control device 210 via the communication unit 254.

[0073] The display unit 252 displays various images. For example, the display unit 252 displays a recommended store entry time setting screen image. The input unit 253 receives input of instructions from an operator. Here, the input unit 253 functions as a store terminal input unit that receives input of a recommended store entry time for a store selected from among a plurality of stores. The selected store here is the store where the store terminal 250 is being used. The communication unit 254 performs communication via the network 101 .

[0074] The above-described store terminal 250 can be realized by a computer 10 as shown in FIG. For example, the recommended store entry time setting unit 251 can be realized by loading a program stored in the auxiliary storage device 11 into the memory 12 and having the processor 13 execute the program. The input unit 253 can be realized by the input I / F 15 . The communication unit 254 can be realized by the communication I / F 14 . The display unit 252 can be realized by the display 17 .

[0075] As described above, according to the second embodiment, the store can set the time when it is recommended that customers enter the store, and therefore it is possible to strategically encourage customers to enter the store.

[0076] In the second embodiment, an example in which the display control device 210 and the display device 240 are directly connected has been shown, but similarly to the first embodiment, the display control device 210 and the display device 240 may be connected to the network 101. In such a case, similarly to the first embodiment, the display control device 210 and the display device 240 each may include a communication unit and transmit and receive information via the communication unit.

[0077] On the other hand, the display control device 110 and the display device 140 in the first embodiment may be directly connected to each other, as in the second embodiment. In such a case, as in the second embodiment, the display control device 110 and the display device 140 each include a connection unit, and transmit and receive information via the connection unit.

[0078] Embodiment 3 Although the above-mentioned first and second embodiments can encourage a customer to enter the second store, the third embodiment proposes a system that more strongly encourages a customer to enter the second store.

[0079] FIG. 11 is a block diagram showing a schematic configuration of an information display system 300 according to the third embodiment. The information display system 300 includes a display control device 310 , a reservation management device 360 ​​, a coupon management device 370 , and a terminal device 380 . The display control device 310 , the reservation management device 360 ​​, the coupon management device 370 and the terminal device 380 are connected to the network 101 . Here, the terminal device 380 is a device used by a user.

[0080] FIG. 12 is a block diagram illustrating a schematic configuration of a display control device 310 according to the third embodiment. The display control device 310 includes a store information DB 111, a recommended entry time registration unit 312, a first store selection unit 313, a second store selection unit 314, a store image DB 115, a display content determination unit 316, a display output unit 117, a communication unit 118, a customer information DB 321, and a store management information DB 322.

[0081] The store information DB 111, store image DB 115, display output unit 117, and communication unit 118 of the display control device 310 in embodiment 3 are similar to the store information DB 111, store image DB 115, display output unit 117, and communication unit 118 of the display control device 110 in embodiment 1.

[0082] The customer information DB 321 is a customer information storage unit that stores customer information, which is information relating to the user of the terminal device 380 . The customer information includes, for example, at least customer identification information, which is identification information of the user, age, and gender. The user's age and gender are attributes of the user. The customer information may also include a purchase history at each of a plurality of stores.

[0083] The store management information DB 322 stores store management information indicating store identification information, a recommended age for store entry, and a recommended gender for store entry for each of a plurality of stores. The recommended age for entry is the age at which entry to the store indicated by the store identification information is recommended. The store management information may indicate a specific age, such as 18 or 20 years old, or may indicate an age range, such as 50s or 60s. The recommended gender for entering the store is the gender recommended for entering the store indicated by the store identification information.

[0084] The recommended store entry time registration unit 312 estimates the degree of congestion at each of a plurality of stores at each predetermined time during a certain period by referring to reservation information managed by the reservation management device 360 ​​via the communication unit 118. In the third embodiment, the degree of congestion is estimated to be higher as the number of reservations increases at a certain store. For example, the degree of congestion may be the number of reservations for each store, or the ratio of the number of reservations to the number of seats at the store.

[0085] For example, the recommended store entry time registration unit 312 estimates the current congestion level of each of a plurality of stores and the future congestion level of each of a plurality of stores from the reservation information, and for a store among the plurality of stores whose current congestion level is equal to or greater than a first threshold, registers a future time when the future congestion level will be less than a second threshold as the recommended store entry time in the store information stored in the store information DB111.

[0086] The first store selection unit 313 selects a first store, which is a store that displays related information, from among the multiple stores when a request including customer identification information is received from a user of the terminal device 380 via the communication unit 118. Here, the first store selection unit 313 selects, from among the multiple stores, a store that best matches the attributes of the user as the first store.

[0087] Specifically, the first store selection unit 313 refers to the customer information DB 321 to identify the age and sex corresponding to the customer identification information included in the request. Then, the first store selection unit 313 selects a store whose specified age and gender match the recommended age and gender as the first store by referring to the store management information stored in the store management information DB 322. If there are a plurality of stores whose specified age and gender match the recommended age and gender, the first store selection unit 313 selects one store as the first store by a predetermined selection method. For example, the first store selection unit 313 may randomly select one store, or may select one store in a predetermined order, or may select one store closest to the terminal device 380 when the location information of the terminal device 380 can be acquired. Furthermore, if the customer information includes a purchase history, the first store selection unit 313 may select the store with the most purchases or the store with the highest purchase amount as the first store.

[0088] The second store selection unit 314 refers to the store information stored in the store information DB 111, and when the store identification information and recommended entry time of the first store are registered, selects, from among multiple stores excluding the first store, a second store that is recommended to be entered before the recommended entry time of the first store.

[0089] In the third embodiment, it is assumed that the priority of the stores that can be selected as the second stores is determined in advance for each store selected as the first store. In the third embodiment, since the first store is selected according to the attributes of the user such as age and sex, it is sufficient that the priority of the stores selected as the second stores is also determined in advance according to such attributes. Then, among the multiple stores, the store with the highest priority among the stores whose store identification information is not registered in the store information is selected as the second store.

[0090] When second store selection unit 314 selects a second store, display content determination unit 316 obtains a store image of the first store and a store image of the second store from store image DB 115, displays the store image of the first store and the store image of the second store, and generates a display image for displaying the recommended entry time for the first store.

[0091] In the third embodiment, the display content determination unit 316 includes a reservation input area for making a reservation at the first store in the display image, and also attaches store identification information of the second store. Note that it is preferable that the reservation input area allows a reservation to be made to enter the first store after the recommended entry time. Then, the display content determination unit 316 sends the display image to the display output unit 117 , which transmits it to the terminal device 380 via the network 101 .

[0092] The customer information DB 321 and the store management information DB 322 of the display control device 310 described above can also be realized by the auxiliary storage device 11 shown in FIG.

[0093] FIG. 13 is a block diagram showing a schematic configuration of a reservation management device 360 ​​according to the third embodiment. The reservation management device 360 ​​includes a reservation information DB 361 , a reservation reception unit 362 , and a communication unit 363 .

[0094] The reservation information DB 361 is a reservation information storage unit that stores reservation information indicating the reservation status of a plurality of stores. The reservation information indicates at least the reserved store, customer identification information, number of people, and time.

[0095] The reservation receiving unit 362 receives a reservation from the terminal device 380 via the communication unit 363. Here, the reservation receiving unit 362 receives a reservation for the first store via a reservation input area of ​​a display image transmitted to the terminal device 380. For example, when the number of people and time are entered in the reservation input area of ​​the display image sent from the display control device 310 to the terminal device 380 and an instruction to make a reservation is entered, the reservation reception unit 362 receives reservation request information from the terminal device 380 via the communication unit 363, the reservation request information including customer identification information, the number of people, the time, store identification information of the second store attached to the display image, and the communication address of the terminal device 380.

[0096] Then, the reservation reception unit 362 registers the customer identification information, the number of people, and the time, which are included in the reservation request information, in the reservation information stored in the reservation information DB 361. In this way, the reservation of the user of the terminal device 380 is completed.

[0097] The reservation receiving unit 362 also sends a coupon issuance request, which includes the store identification information and communication address of the second store contained in the reservation request information, to the coupon management device 370 via the communication unit 363.

[0098] The communication unit 363 performs communication via the network 101 .

[0099] The reservation management device 360 ​​described above can be realized by a computer 10 as shown in FIG. For example, the reservation information DB 361 can be realized by the auxiliary storage device 11. The reservation receiving unit 362 can be realized by loading a program stored in the auxiliary storage device 11 into the memory 12 and having the processor 13 execute the program. The communication unit 363 can be realized by the communication I / F 14 .

[0100] FIG. 14 is a block diagram showing a schematic configuration of a coupon management device 370 according to the third embodiment. The coupon management device 370 includes a coupon information DB 371 , a coupon reception unit 372 , a coupon output unit 373 , and a communication unit 374 .

[0101] The coupon information DB 371 is a coupon information storage unit that stores coupon information indicating the content of coupons at each of a plurality of stores. The coupon information indicates store identification information and the contents of a coupon for the store identified by the store identification information.

[0102] The coupon receiving unit 372 receives a coupon issuance request from the reservation management device 360 ​​via the communication unit 374. The received coupon issuance request is provided to the coupon output unit 373.

[0103] The coupon output unit 373 refers to the coupon information stored in the coupon information DB 371 to identify the content of the coupon corresponding to the store identification information indicated in the coupon issue request. Then, the coupon output unit 373 generates a coupon including the specified coupon content, and sends the coupon via the communication unit 374 to the communication address indicated in the coupon issuance request. In other words, when a reservation for a first store is accepted via a reservation area included in a display image, the coupon output unit 373 outputs a coupon that can be used at a second store.

[0104] The communication unit 374 performs communication via the network 101 .

[0105] The coupon management device 370 described above can be realized by a computer 10 as shown in FIG. For example, the coupon information DB 371 can be realized by the auxiliary storage device 11. The coupon acceptance unit 372 and the coupon output unit 373 can be realized by loading a program stored in the auxiliary storage device 11 into the memory 12 and having the processor 13 execute the program. The communication unit 374 can be realized by the communication I / F 14 .

[0106] FIG. 15 is a block diagram showing a schematic configuration of a terminal device 380 according to the third embodiment. The terminal device 380 includes a display processing unit 381 , a display unit 382 , an input unit 383 , and a communication unit 384 .

[0107] When an instruction to display information related to the store is input via the input unit 383, the display processing unit 381 generates a request including customer identification information of the user of the terminal device 380 and sends the request to the display control device 310 via the communication unit 384.

[0108] Furthermore, the display processing unit 381 receives a display image from the display control device 310 via the communication unit 384 , and causes the display unit 382 to display the display image. Then, using the display image, the display processing unit 381 sends reservation request information indicating the customer identification information of the user of the terminal device 380, the communication address of the terminal device 380, the input time and number of people, and the store identification information of the second store attached to the display image, to the reservation management device 360 ​​via the communication unit 384, when the number of people to be reserved and the time are input via the input unit 383 and an instruction to execute the reservation is input.

[0109] Furthermore, when the display processing unit 381 receives a coupon from the coupon management device 370 via the communication unit 384, the display processing unit 381 causes the display unit 382 to display the coupon.

[0110] The display unit 382 displays various images. Here, the display unit 382 also displays coupons issued by the coupon management device 370. The input unit 383 accepts input of instructions. The communication unit 384 performs communication via the network 101 .

[0111] The terminal device 380 described above can be realized by a computer 10 as shown in FIG. The display processing unit 381 can be realized by loading a program stored in the auxiliary storage device 11 into the memory 12 and having the processor 13 execute the program. The display unit 382 can be realized by the display 17. The input unit 383 can be realized by the input I / F 15 . The communication unit 374 can be realized by the communication I / F 14 .

[0112] FIG. 16 is a sequence diagram showing the operation of information display system 300 according to the third embodiment. First, when an instruction to display information related to the store is input via the input unit 383, the display processing unit 381 of the terminal device 380 sends a request including the customer identification information of the user of the terminal device 380 to the display control device 310 via the communication unit 384 (S20).

[0113] Upon receiving such a request, the display control device 310 generates a display image and transmits the display image to the terminal device 380 (S21). Specifically, when the first store selection unit 313 receives the request via the communication unit 118, it selects, from among a plurality of stores, a first store that is a store that displays related information. Next, the second store selection unit 314 refers to the store information stored in the store information DB 111, and when the store identification information and the recommended entry time of the first store are registered, selects, from a plurality of stores excluding the first store, a second store that is recommended to be entered before the recommended entry time of the first store. Here, it is assumed that the store identification information and the recommended entry time of the first store are registered in the store information. Next, display content determination unit 316 acquires a store image of the first store and a store image of the second store from store image DB 115, and generates a display image for displaying the store image of the first store and the store image of the second store. Here, display content determination unit 316 includes a reservation input area for making a reservation for the first store in the display image, and attaches store identification information of the second store. Then, the display output unit 117 sends the display image to the terminal device 380 via the communication unit 118.

[0114] In the terminal device 380 that has received the display image, the display processing unit 381 causes the display image to be displayed on the display unit 382. Then, when the number of people to be reserved and the time are input via the input unit 383 in a reservation input area included in the display image, and an instruction to execute the reservation is input, the display processing unit 381 sends reservation request information indicating customer identification information of the user of the terminal device 380, the communication address of the terminal device 380, the input time and number of people, and store identification information of the second store attached to the display image to the reservation management device 360 ​​via the communication unit 384 (S22).

[0115] In the reservation management device 360 ​​that has received the reservation request information, the reservation reception unit 362 registers the customer identification information, number of people, and time included in the reservation request information in the reservation information stored in the reservation information DB 361. In addition, the reservation reception unit 362 sends a coupon issuance request including the store identification information and communication address of the second store included in the reservation request information to the coupon management device 370 via the communication unit 363 (S23).

[0116] In coupon management device 370 that has received the coupon issuance request, coupon output unit 373 refers to the coupon information stored in coupon information DB 371 to identify the contents of the coupon corresponding to the store identification information indicated in the coupon issuance request, generates a coupon including the identified coupon contents, and sends the coupon to terminal device 380 via communication unit 374 using the communication address indicated in the coupon issuance request (S24).

[0117] As described above, according to the third embodiment, a coupon that can be used at the second store is issued at the time a reservation is made at the first store, which can encourage use of the second store.

[0118] Embodiment 4 In the third embodiment, a coupon that can be used at the second store is issued at the time of making a reservation at the first store, thereby promoting use of the second store. The fourth embodiment shows another example of promoting use of the second store.

[0119] FIG. 17 is a block diagram showing a schematic configuration of an information display system 400 according to the fourth embodiment. The information display system 400 includes a display control device 410 , a reservation management device 460 , a coupon management device 470 , a terminal device 480 , and a store entry notification device 490 . The display control device 410 , the reservation management device 460 , the coupon management device 470 , the terminal device 480 and the store entry notification device 490 are connected to the network 101 . Here, the store entry notification device 490 is a device used in each of a plurality of stores.

[0120] As shown in FIG. 12, the display control device 410 includes a store information DB 111, a recommended entry time registration unit 312, a first store selection unit 313, a second store selection unit 314, a store image DB 115, a display content determination unit 416, a display output unit 117, a communication unit 118, a customer information DB 321, and a store management information DB 322.

[0121] The store information DB 111, store image DB 115, display output unit 117, and communication unit 118 of the display control device 410 in embodiment 4 are similar to the store information DB 111, store image DB 115, display output unit 117, and communication unit 118 of the display control device 110 in embodiment 1. In addition, the recommended entry time registration unit 312, first store selection unit 313, second store selection unit 314, customer information DB 321 and store management information DB 322 of the display control device 410 in embodiment 4 are similar to the recommended entry time registration unit 312, first store selection unit 313, second store selection unit 314, customer information DB 321 and store management information DB 322 of the display control device 310 in embodiment 3.

[0122] When the second store selection unit 314 selects a second store, the display content determination unit 416 obtains a store image of the first store and a store image of the second store from the store image DB 115, displays the store image of the first store and the store image of the second store, and generates a display image for displaying the recommended entry time for the first store.

[0123] In the fourth embodiment, the display content determination unit 416 includes a reservation input area for making a reservation for the first store in the display image, and also attaches the store identification information of the first store and the store identification information of the second store. Then, the display content determination unit 416 sends the display image to the display output unit 117 , which transmits it to the terminal device 480 via the network 101 .

[0124] As shown in FIG. 13, the reservation management device 460 in the fourth embodiment includes a reservation information DB 361, a reservation receiving unit 462, and a communication unit 363. The reservation information DB 361 and the communication unit 363 of the reservation management device 460 in the fourth embodiment are similar to the reservation information DB 361 and the communication unit 363 of the reservation management device 360 ​​in the third embodiment.

[0125] The reservation receiving unit 462 receives reservations from the terminal device 480 via the communication unit 363 . For example, when the number of people and time are input into the display image sent from the display control device 410 to the terminal device 480 and an instruction to make a reservation is input, the reservation reception unit 462 receives reservation request information from the terminal device 480 via the communication unit 363, the reservation request information including the customer identification information, the number of people, the time, the store identification information of the first store and the store identification information of the second store that were attached to the display image, and the communication address of the terminal device 480.

[0126] Then, the reservation reception unit 462 registers the customer identification information, the number of people, and the time, which are included in the reservation request information, in the reservation information stored in the reservation information DB 361. This completes the reservation for the user of the terminal device 480.

[0127] In addition, the reservation reception unit 462 sends a coupon issuance request including the customer identification information, store identification information of the first store, store identification information of the second store, and the communication address contained in the reservation request information to the coupon management device 470 via the communication unit 363.

[0128] FIG. 18 is a block diagram showing a schematic configuration of a coupon management device 470 according to the fourth embodiment. The coupon management device 470 includes a coupon information DB 371 , a coupon reception unit 472 , a coupon output unit 473 , a communication unit 374 , and a coupon management information storage unit 475 . The coupon information DB 371 and the communication unit 374 of the coupon management device 470 in the fourth embodiment are similar to the coupon information DB 371 and the communication unit 374 of the coupon management device 370 in the third embodiment.

[0129] The coupon management information storage unit 475 stores customer identification information, store identification information of the first store, store identification information of the second store, and coupon management information indicating a communication address.

[0130] The coupon receiving unit 472 receives a coupon issuing request from the reservation management device 460 via the communication unit 374 . The coupon receiving unit 472 registers the customer identification information, the store identification information of the first store, the store identification information of the second store, and the communication address contained in the received coupon issuance request in the coupon management information stored in the coupon management information storage unit 475.

[0131] Then, when coupon reception unit 472 receives notification of the customer identification information and the store identification information of the second store from store entry notification device 490 via communication unit 374, it identifies the store identification information and communication address of the first store that are associated with the notified customer identification information and store identification information of the second store by referring to the coupon management information stored in coupon management information storage unit 475. Coupon reception unit 472 gives a coupon issuance instruction indicating the identified store identification information and communication address of the first store to coupon output unit 473. After sending the coupon issuance instruction, coupon reception unit 472 may delete the coupon management information for which the coupon issuance instruction has already been issued.

[0132] Coupon output unit 473 refers to coupon information stored in coupon information DB 371 to identify the content of the coupon corresponding to the store identification information indicated in the coupon issue instruction. Then, the coupon output unit 473 generates a coupon including the specified coupon content, and sends the coupon via the communication unit 374 to the communication address indicated in the coupon issuance instruction. In other words, when the coupon output unit 473 receives a notification via the reservation area of ​​the display image indicating that the user of the terminal device 480 has used the second store after the reservation for the first store has been accepted, the coupon output unit 473 outputs a coupon for the first store.

[0133] The coupon management information storage unit 475 of the coupon management device 470 described above can be realized by, for example, the auxiliary storage device 11 shown in FIG.

[0134] As shown in FIG. 15, a terminal device 480 in the fourth embodiment includes a display processing unit 481, a display unit 382, ​​an input unit 383, and a communication unit 384. The display unit 382, ​​the input unit 383, and the communication unit 384 of the terminal device 480 in the fourth embodiment are similar to the display unit 382, ​​the input unit 383, and the communication unit 384 of the terminal device 380 in the third embodiment.

[0135] When an instruction to display information related to the store is input via the input unit 383, the display processing unit 481 generates a request including customer identification information of the user of the terminal device 480 and sends the request to the display control device 410 via the communication unit 384.

[0136] Furthermore, the display processing unit 481 receives a display image from the display control device 410 via the communication unit 384 , and causes the display unit 382 to display the display image. Then, when the number of people to be reserved and the time are input via the input unit 383 using the display image, and an instruction to make the reservation is input, the display processing unit 481 sends reservation request information indicating the customer identification information of the user of the terminal device 480, the communication address of the terminal device 380, the input time and number of people, and the store identification information of the first store and the store identification information of the second store attached to the display image, to the reservation management device 460 via the communication unit 384.

[0137] Furthermore, when the display processing unit 481 receives a coupon from the coupon management device 470 via the communication unit 384, the display processing unit 481 causes the display unit 382 to display the coupon.

[0138] FIG. 19 is a block diagram showing a schematic configuration of the store entry notification device 490. As shown in FIG. Here, the store entry notification device 490 is a device used in each of a plurality of stores. The store entry notification device 490 includes an acquisition unit 491 , a notification unit 492 , and a communication unit 493 .

[0139] The acquisition unit 491 acquires customer identification information of a user who has used a store. There is no particular limitation on the method of acquiring the customer identification information. For example, the customer identification information may be acquired automatically from the terminal device 480 used by the user using a relatively short-distance communication method such as NFC (Near Field Communication) or Bluetooth (registered trademark), or the customer identification information may be acquired by inputting the customer identification information using an input device such as a keyboard. Note that, when a communication method such as NFC or Bluetooth is used, the terminal device 480 is also provided with a short-distance communication device that functions as a corresponding short-distance communication unit, although this is not shown.

[0140] The notification unit 492 notifies the coupon management device 470 of the acquired customer identification information and the store identification information of the store where the store entry notification device 490 is used via the communication unit 493. The store identification information notified here is recognized as the store identification information of the second store. In other words, when a user who has viewed the display image visits the second store, the notification unit 492 performs a notification indicating that the user has visited the second store.

[0141] The communication unit 493 performs communication via the network 101 .

[0142] The above-described store entry notification device 490 can be realized by a computer 10 as shown in FIG. For example, the notification unit 492 can be realized by loading a program stored in the auxiliary storage device 11 into the memory 12 and having the processor 13 execute the program. The communication unit 493 can be realized by the communication I / F 14 . Although not shown, the acquisition unit 491 can be realized by a wireless communication device such as NFC or Bluetooth, or an input I / F 15 such as a keyboard.

[0143] FIG. 20 is a sequence diagram showing the operation of information display system 400 according to the fourth embodiment. First, when an instruction to display information related to the store is input via the input unit 383, the display processing unit 481 of the terminal device 480 sends a request including the customer identification information of the user of the terminal device 480 to the display control device 410 via the communication unit 384 (S30).

[0144] Upon receiving such a request, the display control device 410 generates a display image and transmits the display image to the terminal device 480 (S31). Specifically, when the first store selection unit 313 receives the request via the communication unit 118, it selects, from among a plurality of stores, a first store that is a store that displays related information. Next, the second store selection unit 314 refers to the store information stored in the store information DB 111, and when the store identification information and the recommended entry time of the first store are registered, selects, from a plurality of stores excluding the first store, a second store that is recommended to be entered before the recommended entry time of the first store. Here, it is assumed that the store identification information and the recommended entry time of the first store are registered in the store information. Next, display content determination unit 416 acquires a store image of the first store and a store image of the second store from store image DB 115, and generates a display image for displaying the store image of the first store and the store image of the second store. Here, display content determination unit 416 includes a reservation input area for making a reservation for the first store in the display image, and attaches store identification information of the first store and store identification information of the second store. Then, the display output unit 117 sends the display image to the terminal device 480 via the communication unit 118.

[0145] In the terminal device 480 that has received the display image, the display processing unit 481 causes the display image to be displayed on the display unit 382. Then, when the number of people to be reserved and the time are inputted via the input unit 383 in a reservation input area included in the display image, and an instruction to execute the reservation is inputted, the display processing unit 481 sends reservation request information indicating the communication address of the terminal device 380, the inputted time and number of people, and the store identification information of the first store and the store identification information of the second store attached to the display image to the reservation management device 460 via the communication unit 384 (S32).

[0146] In the reservation management device 460 that has received the reservation request information, the reservation reception unit 462 registers the customer identification information, number of people, and time included in the reservation request information in the reservation information stored in the reservation information DB 361. In addition, the reservation reception unit 462 of the coupon management device 470 sends a coupon issuance request including the customer identification information, store identification information of the first store, store identification information of the second store, and a communication address included in the reservation request information to the coupon management device 470 via the communication unit 363 (S33).

[0147] In coupon management device 470 that receives a coupon issuance request, coupon acceptance unit 472 registers the customer identification information, store identification information of the first store, store identification information of the second store, and the communication address contained in the received coupon issuance request in the coupon management information stored in coupon management information storage unit 475.

[0148] Then, the acquisition unit 491 of the store entry notification device 490 acquires the customer identification information of the user who visited the store, and the notification unit 492 notifies the coupon management device 470 of the acquired customer identification information and store identification information via the communication unit 493 (S34).

[0149] Then, when the coupon reception unit 472 receives the customer identification information and the store identification information of the store from the store entry notification device 490 via the communication unit 374, it refers to the coupon management information stored in the coupon management information storage unit 475 to identify the store identification information and communication address of the first store associated with the notified customer identification information and the store identification information of the second store. The coupon reception unit 472 gives a coupon issue instruction indicating the store identification information and communication address of the identified first store to the coupon output unit 473, and the coupon output unit 473 refers to the coupon information stored in the coupon information DB 371 to identify the content of the coupon corresponding to the store identification information indicated in the coupon issue instruction. Furthermore, the coupon output unit 473 generates a coupon including the content of the identified coupon, and sends the coupon to the terminal device 480 via the communication unit 374 using the communication address indicated in the coupon issue instruction (S35).

[0150] As described above, according to the fourth embodiment, by using the second store, a coupon that can be used at the first store is issued, so that it is possible to promote use of the second store.

[0151] Embodiment 5. In the fourth embodiment, it is assumed that a reservation is made at a first store, but the fifth embodiment shows an example in which a coupon is issued by using a second store even if a reservation is not made at the first store.

[0152] FIG. 21 is a block diagram showing a schematic configuration of an information display system 500 according to the fifth embodiment. The information display system 500 includes a display control device 510, a coupon management device 470, a terminal device 580, and a store entry notification device 490. The coupon management device 470 and the store entry notification device 490 of the information display system 500 according to the fifth embodiment are similar to the coupon management device 470 and the store entry notification device 490 of the information display system 400 according to the fourth embodiment. However, the coupon management device 470 in the fifth embodiment receives a coupon issuing request from the display control device 510.

[0153] As shown in FIG. 12, the display control device 510 includes a store information DB 111, a recommended entry time registration unit 312, a first store selection unit 313, a second store selection unit 314, a store image DB 115, a display content determination unit 516, a display output unit 117, a communication unit 118, a customer information DB 321, and a store management information DB 322.

[0154] The store information DB 111, store image DB 115, display output unit 117, and communication unit 118 of the display control device 510 in embodiment 5 are similar to the store information DB 111, store image DB 115, display output unit 117, and communication unit 118 of the display control device 110 in embodiment 1. In addition, the recommended entry time registration unit 312, first store selection unit 313, second store selection unit 314, customer information DB 321 and store management information DB 322 of the display control device 510 in embodiment 5 are similar to the recommended entry time registration unit 312, first store selection unit 313, second store selection unit 314, customer information DB 321 and store management information DB 322 of the display control device 310 in embodiment 3.

[0155] When the second store selection unit 314 selects a second store, the display content determination unit 516 obtains a store image of the first store and a store image of the second store from the store image DB 115, displays the store image of the first store and the store image of the second store, and generates a display image for displaying the recommended entry time for the first store.

[0156] In addition, the display content determination unit 516 sends a coupon issuance request including the customer identification information of the user of the terminal device 580, the store identification information of the first store, the store identification information of the second store, and the communication address to the coupon management device 470 via the communication unit 118.

[0157] As shown in FIG. 15, a terminal device 580 in the fifth embodiment includes a display processing unit 581, a display unit 382, ​​an input unit 383, and a communication unit 384. The display unit 382, ​​the input unit 383, and the communication unit 384 of the terminal device 580 in the fifth embodiment are similar to the display unit 382, ​​the input unit 383, and the communication unit 384 of the terminal device 380 in the third embodiment.

[0158] When an instruction to display information related to the store is input via the input unit 383, the display processing unit 581 generates a request including the customer identification information of the user of the terminal device 580 and the communication address of the terminal device 580, and sends the request to the display control device 510 via the communication unit 384.

[0159] Furthermore, the display processing unit 581 receives a display image from the display control device 510 via the communication unit 384 , and causes the display unit 382 to display the display image. Furthermore, when the display processing unit 581 receives a coupon from the coupon management device 470 via the communication unit 384, the display processing unit 581 causes the display unit 382 to display the coupon.

[0160] FIG. 22 is a sequence diagram showing the operation of information display system 500 according to the fifth embodiment. First, when an instruction to display information related to the store is input via the input unit 383, the display processing unit 581 of the terminal device 580 sends a request including the customer identification information of the user of the terminal device 580 and the communication address of the terminal device 580 to the display control device 510 via the communication unit 384 (S40).

[0161] Upon receiving such a request, the display control device 510 generates a display image and transmits the display image to the terminal device 580 (S41). Specifically, when the first store selection unit 313 receives the request via the communication unit 118, it selects, from among a plurality of stores, a first store that is a store that displays related information. Next, the second store selection unit 314 refers to the store information stored in the store information DB 111, and when the store identification information and the recommended entry time of the first store are registered, selects, from a plurality of stores excluding the first store, a second store that is recommended to be entered before the recommended entry time of the first store. Here, it is assumed that the store identification information and the recommended entry time of the first store are registered in the store information. Next, display content determination unit 516 acquires a store image of the first store and a store image of the second store from store image DB 115, and generates a display image for displaying the store image of the first store and the store image of the second store. In addition, in the terminal device 580 that has received the display image, the display processing unit 581 causes the display unit 382 to display the display image.

[0162] In addition, the display content determination unit 516 of the display control device 510 sends a coupon issuance request including the customer identification information of the user of the terminal device 580, the store identification information of the first store, the store identification information of the second store, and the communication address to the coupon management device 470 via the communication unit 118 (S42).

[0163] In coupon management device 470 that receives a coupon issuance request, coupon acceptance unit 472 registers the customer identification information, store identification information of the first store, store identification information of the second store, and the communication address contained in the received coupon issuance request in the coupon management information stored in coupon management information storage unit 475.

[0164] Then, the acquisition unit 491 of the store entry notification device 490 acquires the customer identification information of the user who visited the store, and the notification unit 492 notifies the coupon management device 470 of the acquired customer identification information and store identification information via the communication unit 493 (S43).

[0165] Then, when the coupon reception unit 472 receives the customer identification information and the store identification information of the store from the store entry notification device 490 via the communication unit 374, it refers to the coupon management information stored in the coupon management information storage unit 475 to identify the store identification information and communication address of the first store associated with the notified customer identification information and the store identification information of the second store. The coupon reception unit 472 gives a coupon issue instruction indicating the store identification information and communication address of the identified first store to the coupon output unit 473, and the coupon output unit 473 refers to the coupon information stored in the coupon information DB 371 to identify the content of the coupon corresponding to the store identification information indicated in the coupon issue instruction. Furthermore, the coupon output unit 473 generates a coupon including the content of the identified coupon, and sends the coupon to the terminal device 580 via the communication unit 374 using the communication address indicated in the coupon issue instruction (S44).

[0166] As described above, in the fifth embodiment, the coupon output unit 473 of the coupon management device 470 outputs a coupon for the first store in response to a notification indicating that the user who viewed the display image has used the second store, which is output when the user has used the second store. Therefore, according to the fifth embodiment, even if a reservation is not made at the first store, a coupon that can be used at the first store is issued by using the second store, which promotes use of the second store as well as the first store.

[0167] In the above-described embodiment, the store may be replaced with an event. In such a case, for example, when a user desires to participate in an event, if the event is crowded, another event or another store may be recommended. [Explanation of symbols]

[0168] 100,200,300,400,500 Information display system, 110,210,310,410,510 Display control device, 111 Store information DB, 112,212,312 Recommended entry time registration unit, 113,213,313 First store selection unit, 114,214,314 Second store selection unit, 115 Store image DB, 116,316,416,516 Display content determination unit, 117 Display output unit, 118 Communication unit, 220 Connection unit, 321 Customer information DB, 322 Store management information DB, 130 Congestion degree prediction device, 131 Detection unit, 132 Congestion degree determination unit, 133 Congestion prediction model storage unit, 134 Congestion degree prediction unit, 135 Congestion degree information storage unit, 136 communication unit, 140,240 display device, 141,241 display processing unit, 142 display unit, 143 communication unit, 244 input unit, 245 connection unit, 246 imaging unit, 250 store side terminal, 251 recommended entry time setting unit, 252 display unit, 253 input unit, 254 communication unit, 360,460 reservation management device, 361 reservation information DB, 362,462 reservation reception unit, 363 communication unit, 370,470 coupon management device, 371 coupon information DB, 372,472 coupon reception unit, 373,473 coupon output unit, 374 communication unit, 475 coupon management information storage unit, 380,480,580 terminal device, 381,481,581 display processing unit, 382 display unit, 383 input unit, 384 communication unit, 490 store entry notification device, 491 acquisition unit, 492 notification unit, 493 communication unit.

Claims

1. a store information storage unit that stores store information for registering a store and a recommended store entry time that is a future time that is convenient for entering the store; a second store selection unit that refers to the store information, determines whether the recommended store entry time is registered for a first store that is a target store for which related information is to be displayed, and, if the recommended store entry time is registered for the first store, selects, as a second store, a store for which the recommended store entry time is not registered, from among a plurality of stores including the first store; a display image generating unit that generates a display image showing information related to the first store and information related to the second store; A display output unit that outputs the display image. An information display system comprising:

2. A detection unit that detects a current situation of each of the plurality of stores; a congestion level determination unit that determines a current congestion level of each of the plurality of stores based on the current situation; A congestion degree prediction unit that predicts a future congestion degree of each of the plurality of stores; and a recommended store entry time registration unit that registers, for a store among the plurality of stores whose current congestion level is equal to or higher than a first threshold value, a future time when the future congestion level will be less than a second threshold value as the recommended store entry time in the store information.

2. The information display system according to claim 1,

3. a reservation information storage unit that stores reservation information indicating reservation statuses of the plurality of stores; and a recommended store entry time registration unit that estimates a current congestion degree and a future congestion degree of each of the plurality of stores from the reservation information so that the greater the number of reservations, the higher the congestion degree becomes, and that, for a store among the plurality of stores whose current congestion degree is equal to or greater than a first threshold, registers in the store information as the recommended store entry time a future time when the future congestion degree will be less than a second threshold.

2. The information display system according to claim 1,

4. A store side terminal input unit that receives input of the store recommended time of a selected store from among the plurality of stores; and a recommended store entry time registration unit that registers the selected store and the input recommended store entry time in the store information.

2. The information display system according to claim 1,

5. The recommended store entry time is the opening time of the selected store or the starting time of an event at the selected store.

5. The information display system according to claim 4,

6. Further comprising a first store selection unit that selects, from among the plurality of stores, a store associated with a display device that displays the display image as the first store.

6. The information display system according to claim 1, wherein:

7. an input unit for receiving an input for selecting one store from the plurality of stores as a display store; and a first store selection unit for selecting the displayed store as the first store from among the plurality of stores.

6. The information display system according to claim 1, wherein:

8. Further comprising a first store selection unit that selects, from among the plurality of stores, a store that best matches the attributes of the user as the first store.

6. The information display system according to claim 1, wherein:

9. The second store selection unit selects, in accordance with priority, one store from among stores for which the recommended store entry time is not registered, as the second store.

6. The information display system according to claim 1, wherein:

10. The priority is higher for a store closer to the first store.

10. The information display system according to claim 9,

11. The second store selection unit selects, in accordance with priority, one store from among stores for which the recommended store entry time is not registered, as the second store.

9. The information display system according to claim 8,

12. The priority is determined in advance according to the attributes of the user.

12. The information display system according to claim 11,

13. The second store selection unit refers to stay time statistics information indicating stay time statistics calculated from the stay time of the customer at each of a plurality of stores, and selects as a second store a store whose free time calculated by subtracting a current time from a previously entered store recommended time of the first store is closest to the stay time statistics among the plurality of stores excluding the first store.

6. The information display system according to claim 1, wherein:

14. The second store selection unit refers to stay time statistics information indicating stay time statistics calculated from the stay time of customers in each of a plurality of stores, and selects, as a second store, a store whose vacancy time calculated by subtracting a current time from a previously entered store recommended time of the first store is shorter than the stay time statistics.

6. The information display system according to claim 1, wherein:

15. The second store selection unit calculates the available time by subtracting at least one of a travel time from a target store for which the available time is to be calculated to the first store, a travel time from a position of a display unit that displays the display image to a target store for which the available time is to be calculated, a waiting time determined according to a congestion state of an elevator, and a toilet time for a stop at a toilet, from a time obtained by subtracting the current time from the previously entered store recommended time of the first store.

14. The information display system according to claim 13,

16. The second store selection unit calculates the available time by subtracting at least one of a travel time from a target store for which the available time is to be calculated to the first store, a travel time from a position of a display unit that displays the display image to a target store for which the available time is to be calculated, a waiting time determined according to a congestion state of an elevator, and a toilet time for a stop at a toilet, from a time obtained by subtracting the current time from the previously entered store recommended time of the first store.

15. The information display system according to claim 14,

17. the display image includes a reservation input area for making a reservation for the first store, a reservation receiving unit that receives a reservation for the first store via the reservation input area; and a coupon output unit that outputs a coupon that can be used at the second store when the reservation for the first store is accepted via the reservation input area.

6. The information display system according to claim 1, wherein:

18. a notification unit that, when a user who has viewed the display image uses the second store, issues a notification indicating that the user has used the second store; and a coupon output unit that outputs a coupon for the first store in response to the notification.

6. The information display system according to claim 1, wherein:

19. the display image includes a reservation input area for making a reservation for the first store, a reservation receiving unit that receives a reservation for the first store via the reservation input area; a notification unit that, when a user who has viewed the display image uses the second store, issues a notification indicating that the user has used the second store; and a coupon output unit that outputs a coupon for the first store when the notification is received after the reservation for the first store is accepted via the reservation input area.

6. The information display system according to claim 1, wherein:

20. The first threshold value and the second threshold value set for each of the plurality of stores are the same value or different values.

3. The information display system according to claim 2, wherein:

21. a store information storage unit that stores store information for registering a store and a recommended store entry time that is a future time that is convenient for entering the store; a second store selection unit that refers to the store information, determines whether the recommended store entry time is registered for a first store that is a target store for which related information is to be displayed, and, if the recommended store entry time is registered for the first store, selects, as a second store, a store for which the recommended store entry time is not registered, from among a plurality of stores including the first store; a display image generating unit that generates a display image including information related to the first store, information related to the second store, and a reservation input area for making a reservation at the first store; a reservation receiving unit that receives a reservation for the first store via the reservation input area; a coupon output unit that outputs a coupon that can be used at the second store when the reservation for the first store is accepted via the reservation input area. An information display system comprising:

22. a store information storage unit that stores store information for registering a store and a recommended store entry time that is a future time that is convenient for entering the store; a second store selection unit that refers to the store information, determines whether the recommended store entry time is registered for a first store that is a target store for which related information is to be displayed, and, if the recommended store entry time is registered for the first store, selects, as a second store, a store for which the recommended store entry time is not registered, from among a plurality of stores including the first store; a display image generating unit that generates a display image including information related to the first store, information related to the second store, and a reservation input area for making a reservation at the first store; a reservation receiving unit that receives a reservation for the first store via the reservation input area; a notification unit that, when a user who has viewed the display image uses the second store, issues a notification indicating that the user has used the second store; a coupon output unit that outputs a coupon for the first store when the notification is received after the reservation for the first store is accepted via the reservation input area. An information display system comprising:

23. a second store selection unit that refers to store information for registering a store and a recommended store entry time, which is a future time convenient for entering the store, determines whether the recommended store entry time is registered for a first store, which is a store for which related information is to be displayed, and, if the recommended store entry time is registered for the first store, selects, as a second store, from among a plurality of stores including the first store, a store for which the recommended store entry time is not registered; a display image generating unit that generates a display image showing information related to the first store and information related to the second store; A display output unit that outputs the display image. A display control device comprising:

24. Computer, a second store selection unit that refers to store information for registering a store and a recommended store entry time, which is a future time convenient for entering the store, determines whether the recommended store entry time is registered for a first store, which is a store for which related information is to be displayed, and, if the recommended store entry time is registered for the first store, selects, as a second store, a store for which the recommended store entry time is not registered, from among a plurality of stores including the first store; a display image generating unit that generates a display image showing information related to the first store and information related to the second store; and and functioning as a display output unit that outputs the display image. A program characterized by.

25. A second store selection unit refers to store information for registering a store and a recommended entry time, which is a future time that is convenient for entering the store, and determines whether the recommended entry time is registered for a first store, which is a store for which related information is to be displayed, and if the recommended entry time is registered for the first store, selects a store for which the recommended entry time is not registered from among a plurality of stores including the first store, as a second store; a display image generating unit generating a display image showing information related to the first store and information related to the second store; A display output unit outputs the display image. A display control method comprising:

Images