Information provision system, information provision program, and information provision method

Abstract

An information provision system 1 comprises: a request reception unit 2 that receives a request for personal scalp information from a hairdresser terminal 10 of a hairdresser that is a barber or a beautician; and an information provision unit 3 that accesses a storage unit 8 in which an identifier of an individual, scalp analysis results, and evaluation results are associated and stored, where the scalp analysis results include morphological analysis results of the stratum corneum of the scalp collected from the individual and / or biochemical analysis results thereof, and the evaluation results relate to a scalp condition of the individual and / or barber or beautician care based on the scalp analysis results, acquires the scalp analysis results and / or the evaluation results of the individual indicated by the request, and provides the results to the hairdresser terminal 10.

Description

Information provision system, information provision program, and information provision method

[0001] The present invention relates to an information providing system, an information providing program, and an information providing method that mainly provide information about an individual's scalp to a barber or a hairdresser.

[0002] Hairdressers and barbers provide scalp and hair care treatments and suggest the purchase of care items according to the condition of each customer's scalp and hair when they visit a beauty salon or barbershop. However, there are no unified standards in the beauty salon or barbershop industry for understanding a customer's scalp and hair condition and determining the appropriate care. Therefore, determining the appropriate care for a customer currently relies on the experience and intuition of each hairdresser or barber. This judgment is extremely difficult for inexperienced hairdressers or barbers.

[0003] As a technique for objectively assessing the condition of the scalp or hair, for example, Japanese Patent Laid-Open No. 2020-197411 (Patent Document 1) discloses a method for evaluating the degree of aging of a subject's hair based on information about Enterococcus bacteria in the subject's scalp bacterial flora. Also, Japanese Patent Laid-Open No. 2019-050799 (Patent Document 2) discloses a method for evaluating at least one of the redness of the subject's scalp, an index related to redness, the number of gray hairs, the number of hairs, and the degree of variation in hair thickness based on information about Corynebacterium bacteria in the subject's scalp bacterial flora.

[0004] Furthermore, Japanese Patent Laid-Open Publication No. 2016-077649 (Patent Document 3) describes providing criteria for selecting cosmetics to be used by objectively assessing the condition of the skin on the face or head of a subject. In this assessment system, interview data regarding the skin or scalp and image data of the keratin and / or sebum are transmitted to a server, and a diagnosis is made by a skin or scalp diagnostic system installed on the server.

[0005] JP 2020-197411 A JP 2019-050799 A JP 2016-077649 A

[0006] The above-mentioned conventional evaluation methods and judgment systems aim to objectively judge the condition of the scalp or hair, but are insufficient to provide judgment criteria that will help hairdressers or barbers provide beauty or hairdressing care that is appropriate for each individual.

[0007] Therefore, the present application discloses a system, method, and program that can provide objective scalp information that will help hairdressers or barbers provide beauty or hairdressing care that is appropriate for each individual.

[0008] An information provision system in an embodiment of the present invention includes a request receiving unit that receives a request for scalp information of an individual from a hairdresser terminal of a hairdresser who is a barber or hairdresser who provides hairdressing or beauty services at a barber facility or beauty facility; and an information provision unit that accesses a memory unit that stores an individual's identifier, scalp analysis results including at least one of morphological analysis results and biochemical analysis results of the stratum corneum of the scalp collected from the individual, and evaluation results regarding the individual's scalp condition based on the scalp analysis results and at least one of hairdressing or beauty care to be provided to the individual, in association with each other, obtains at least one of the scalp analysis results and the evaluation results of the individual indicated in the request received by the request receiving unit, and provides the scalp analysis results to the hairdresser terminal.

[0009] A functional block diagram showing an example of the configuration of an information providing system according to this embodiment. A sequence diagram showing an example of the operation of the system shown in FIG. 1. A diagram showing example data. A diagram showing an example of a display screen for analysis results and evaluation results. A diagram showing an example of a screen for accepting a hairdresser's judgment. A diagram showing an example of care correspondence data. A diagram for explaining an example of processing by the evaluation unit. A diagram for explaining another example of processing by the evaluation unit.

[0010] (Configuration 1) An information provision system in an embodiment of the present invention includes a request receiving unit that receives a request for scalp information of an individual from a hairdresser terminal of a hairdresser who is a barber or hairdresser who provides hairdressing or beauty services at a barbering facility or beauty facility; and an information provision unit that accesses a memory unit that stores an individual's identifier, scalp analysis results including at least one of morphological analysis results and biochemical analysis results of the stratum corneum of the scalp collected from the individual, and evaluation results regarding the individual's scalp condition and at least one of hairdressing or beauty care to be provided to the individual based on the scalp analysis results, in association with each other, and obtains at least one of the scalp analysis results and the evaluation results for the individual indicated in the request received by the request receiving unit, and provides the scalp analysis results to the hairdresser terminal.

[0011] According to the above-mentioned configuration 1, based on a request from a hairdresser for scalp information of an individual, at least one of the analysis results of the stratum corneum of the scalp collected from the individual and the evaluation results based thereon is provided to the hairdresser. Therefore, for the individual to whom the hairdresser intends to provide hairdressing or beauty care, an objective scalp analysis result or an evaluation result based thereon is provided to the hairdresser. In other words, it is possible to provide objective scalp information that contributes to the hairdresser or barber providing beauty or beauty care appropriate for the individual.

[0012] The scalp analysis results may include morphological and biochemical analysis results of the stratum corneum of the scalp sampled from the individual. The inventors have found that scalp analysis results including both morphological and biochemical analysis results, or evaluation results based thereon, provide an objective and useful standard for determining hairdressing or cosmetic care.

[0013] The scalp analysis results may include at least one of morphological analysis results and biochemical analysis results for the stratum corneum sampled from the scalp by tape stripping.

[0014] The morphological analysis result may be a value indicating the scalp condition obtained by analyzing the morphology of the scalp. The morphological analysis result may include, for example, at least one of the stratum corneum cell area, the degree of multiple exfoliation, or a value indicating the scalp condition based on these. As an example, the morphological analysis result may include the stratum corneum cell area, or a value indicating the scalp moisture content or turnover level based on the stratum corneum cell area. The morphological analysis result may include the degree of multiple exfoliation, or a value indicating the scalp nutritional state, blood flow, or degree of inflammation based on the degree of multiple exfoliation.

[0015] The biochemical analysis results may be values ​​indicating biochemical components of the scalp obtained by the analysis. The values ​​indicating the biochemical components may be, for example, values ​​indicating the content level of a specific protein. The biochemical analysis results may include, for example, a value indicating the carbonylated protein level or the degree of scalp oxidation (oxidative stress) based on the carbonylated protein level. The biochemical analysis results may include, for example, the ratio of free sulfhydryl groups to disulfide groups (SH / SS) or a value indicating the maturity of stratum corneum cells based on the SH / SS ratio. The biochemical analysis results may include, for example, the ratio between involucrin staining and Nile red staining, or a value indicating the maturity of stratum corneum cells based on this ratio. Involucrin reflects the state of the cornified cell envelope (CE). The biochemical analysis results may include, for example, IL-1RA / IL-1, an inflammatory cytokine, or a value indicating mild inflammation based on this ratio.

[0016] Hairdressing or beauty care provided to an individual may include, for example, treatment by a hairdresser, products used in the treatment, or the provision of hairdressing or beauty products. Treatments by a hairdresser include, for example, hair styling, hair cutting, perming, coloring, hair washing, hair treatment, facial shaving, scalp massage, scalp cleansing, head spa, scalp treatment, oil care, etc. Examples of products include, for example, shampoo, conditioner, treatment, oil (e.g., scalp care oil), nutritional supplements, beverages, etc.

[0017] A hairdresser is a licensed person who works in the barber or beauty industry. Both barbering and beauty are the practice of providing treatments to an individual's hair, including their appearance. For example, in Japan, barbers and beauty stylists are distinguished by law. In some countries or regions, there is no distinction between barbers and beauty stylists. When there is no distinction between barbers and beauty stylists, a hairdresser may simply be called a hair stylist or hair dresser.

[0018] The information providing unit may provide the hairdresser terminal with data indicating hairdressing or cosmetic care for the individual determined by combining at least one of the scalp analysis result and the evaluation result of the individual and the hairdresser's judgment of the individual's scalp or hair. This allows the hairdresser to be provided with information indicating care based on both the individual's scalp analysis result and the on-site hairdresser's judgment of the individual's scalp or hair. As a result, the hairdresser can provide care appropriate to the individual's scalp condition.

[0019] (Configuration 2) In the above configuration 1, the information providing system may further include an evaluation unit that generates the evaluation result by performing data processing on the scalp analysis result. This makes it possible to generate an evaluation result based on the scalp analysis result.

[0020] The evaluation unit may determine whether the individual's scalp condition belongs to one of a plurality of predetermined categories based on, for example, a combination of morphological analysis results and biochemical analysis results included in the individual's scalp analysis results. In this case, the category (type) to which each individual's scalp condition belongs becomes the evaluation result. The category (type) may indicate, for example, the degree (level) of scalp health or damage.

[0021] (Configuration 3) In the above configuration 1 or 2, the information providing system may further include a hairdresser's judgment receiving unit that receives from the hairdresser terminal the hairdresser's judgment regarding the condition of the scalp or hair of the individual and at least one of the hairdressing or cosmetic care to be provided to the individual, and stores the judgment in the storage unit in association with the individual's identifier. In this way, the judgment result regarding the individual's hair or scalp based on the experience and intuition of the on-site hairdresser is accumulated as data associated with the individual's scalp analysis result.

[0022] The evaluation result may be based on the hairdresser's judgment in addition to the scalp analysis result. This provides an evaluation result that takes into account the hairdresser's hairdressing or beauty judgment for the individual in addition to the scalp analysis result for the individual. Therefore, more useful information for hairdressing or beauty care can be provided. Furthermore, the hairdresser's judgment is reflected in the evaluation result of the storage unit. For example, the evaluation unit can generate the evaluation result based on the hairdresser's judgment for the individual in addition to the scalp analysis result for the individual.

[0023] The hairdresser's judgment receiving unit may receive judgment results for predetermined judgment items regarding the condition of the individual's scalp or hair. The judgment results may be evaluation values ​​selected from a plurality of predetermined evaluation values ​​based on the hairdresser's judgment. Examples of evaluation items include scalp damage (breakage) and hair damage (breakage). The hairdresser's judgment regarding the hairdressing or cosmetic care provided to the individual may be, for example, a judgment regarding at least one of the hairdressing or cosmetic care provided by the hairdresser to the individual or the effect of that care.

[0024] The information providing unit may provide at least one of the scalp analysis result and the evaluation result of the individual stored in the storage unit to the personal terminal of the individual. In this case, the information providing unit may provide the personal terminal of the individual with the judgment of the hairdresser associated with the individual's identifier in addition to the at least one of the scalp analysis result and the evaluation result of the individual.

[0025] (Configuration 4) In any of the above configurations 1 to 3, the hair analysis results of the hair or hair collected from the individual may be further stored in the storage unit in association with the individual's identifier. The information providing unit may provide the individual's hair analysis results indicated in the request to the hairdresser terminal. This allows for the provision of information that takes into account the hair analysis results and is more useful for hairdressing or beauty care.

[0026] In this case, the evaluation result may be based on the scalp analysis result as well as the hair analysis result. This provides an evaluation result based on a combination of the individual's scalp analysis result and hair analysis result. Therefore, more information useful for hairdressing or beauty care can be provided. The evaluation unit can generate the evaluation result based on the scalp analysis result as well as the hair analysis result.

[0027] In addition, the information providing unit may provide the hairdresser terminal with at least one of the hair analysis and the evaluation result based thereon in response to the request, instead of at least one of the scalp analysis result and the evaluation result based thereon.

[0028] The hair analysis result may include a value indicating the hydrophobicity of the head hair or hair. The value indicating the hydrophobicity of the head hair or hair may be, for example, the water contact angle of the collected head hair or hair. Note that head hair refers to hair that grows on the head, and hair refers to hair that grows on the body, including the head.

[0029] In any of the above configurations 1 to 3, the individual's attribute information may be further stored in the storage unit in association with the individual's identifier. The information providing system may accept input of individual attribute information from the hairdresser's terminal. In this case, information about the individual obtained by the hairdresser at the barber's facility can be stored as individual attribute information in association with scalp analysis results. The information providing system may also accept input of individual attribute information from the individual's personal terminal. The individual attribute information is information related to an individual, and may include, for example, information indicating the individual's characteristics and qualities, such as age, gender, occupation, and affiliation, as well as information about the individual's lifestyle related to barbering or beauty, such as frequency of use of barbering or beauty facilities and the barbering or beauty products used, or information about the individual's preferences, such as hobbies, favorite foods, favorite hairstyles, and other interests.

[0030] The evaluation result may be an evaluation result based on the scalp analysis result as well as the individual's attribute information. This provides an evaluation result based on a combination of the individual's scalp analysis result and attribute information. Therefore, more information useful for hairdressing or beauty care can be provided. The evaluation unit can generate the evaluation result based on the individual's attribute information in addition to the scalp analysis result. For example, by generating an evaluation result regarding the scalp condition using at least one of age or gender in addition to the individual's scalp analysis result, a scalp evaluation result according to age or gender can be obtained. Alternatively, by generating an evaluation result regarding hairdressing or beauty care using values ​​indicating the individual's lifestyle and living environment in addition to the individual's scalp analysis result, an evaluation result indicating care that takes into account the individual's scalp condition and lifestyle can be obtained.

[0031] (Configuration 5) In any of the above configurations 1 to 4, the evaluation unit may generate the evaluation result by determining the scalp condition or hairdressing or hairdressing care of each individual through machine learning using scalp analysis results of multiple individuals. This allows for providing more objective and scientific evaluation results.

[0032] The evaluation unit can determine the scalp condition, hairdressing, or hairdressing care of each individual through machine learning using at least one of scalp analysis results, hair analysis results, and the judgment of a hairdresser for multiple individuals, thereby providing more objective and scientific evaluation results.

[0033] The evaluation unit can determine the scalp condition or hairdressing or hairdressing care of each individual through machine learning using a combination of at least two of the scalp analysis results, hair analysis results, and the judgment of a hairdresser for multiple individuals, thereby providing more objective and scientific evaluation results.

[0034] The machine learning may be any of unsupervised learning, supervised learning, and reinforcement learning. The unsupervised learning process may include, for example, a process of classifying at least one value of the scalp analysis results, hair analysis results, and hairdresser judgments of a plurality of individuals into groups having similar characteristics using a statistical method (e.g., a clustering process).

[0035] The supervised learning process may be, for example, a process of outputting an evaluation result for at least one of the scalp analysis result, hair analysis result, and hairdresser's judgment for each individual using a model trained using training data based on evaluation results for at least one of the scalp analysis result, hair analysis result, and hairdresser's judgment for each of multiple individuals. The model may be, for example, a regression analysis model or a trained model using deep learning. Alternatively, a model may be used that uses training data based on the scalp analysis result, hair analysis result, and hairdresser's judgment for at least one of the scalp analysis result and hair analysis result for each of multiple individuals.

[0036] The evaluation unit may determine the scalp condition of each individual by machine learning on at least one of the scalp analysis results, hair analysis results, and barber's judgment for the multiple individuals, and generate an evaluation result based on the determined scalp condition. For example, the evaluation unit may determine care corresponding to the scalp condition based on correspondence data indicating the correspondence between the scalp condition and care. Alternatively, the evaluation unit may determine care for each individual by machine learning on at least one of the scalp analysis results, hair analysis results, and barber's judgment for the multiple individuals.

[0037] The information provision program in an embodiment of the present invention causes a computer to execute the following steps: a request acceptance process for accepting a request for scalp information of an individual from a hairdresser terminal of a hairdresser who is a barber or hairdresser who provides hairdressing or beauty services at a barber facility or beauty facility; and an information provision process for accessing a memory unit in which an individual's identifier, scalp analysis results including at least one of morphological analysis results and biochemical analysis results of the stratum corneum of the scalp collected from the individual, and evaluation results regarding the individual's scalp condition based on the scalp analysis results and at least one of hairdressing or beauty care to be provided to the individual based on the scalp analysis results, are stored in association with each other; the request acceptance process causes a computer to execute the information provision process for obtaining at least one of the scalp analysis results and the evaluation results of the individual indicated in the request accepted in the request acceptance process and providing the obtained results to the hairdresser terminal.

[0038] An information providing method in an embodiment of the present invention includes a request receiving step in which a computer receives a request for scalp information of an individual from a hairdresser terminal of a hairdresser who is a barber or hairdresser who provides hairdressing or beauty services at a beauty facility or barbering facility; and an information providing step in which the computer accesses a memory unit in which an individual's identifier, scalp analysis results including at least one of morphological analysis results and biochemical analysis results of the stratum corneum of the scalp collected from the individual, and evaluation results regarding the individual's scalp condition based on the scalp analysis results and at least one of hairdressing or beauty care to be provided to the individual based on the scalp analysis results, are stored in association with each other, and the computer obtains at least one of the scalp analysis results and the evaluation results for the individual indicated in the request received in the request receiving step and provides them to the hairdresser terminal.

[0039] [Embodiments] Hereinafter, embodiments will be described with reference to the drawings. FIG. 1 is a functional block diagram showing an example configuration of an information provision system in this embodiment. The information provision system 1 shown in FIG. 1 is a computer system that provides information regarding analysis or evaluation of the scalp or hair of an individual visiting a barber or beauty salon as a customer to a terminal (barber / beautician terminal 10) of a barber or beautician at the salon. The information provision system 1 has a request receiving unit 2, an information providing unit 3, an evaluation unit 4, and a barber / beautician judgment receiving unit 5. The information provision system 1 can communicate with the barber / beautician terminal 10 and an individual's terminal (personal terminal 13) via a network. The information provision system 1 can also access data in a memory unit 8.

[0040] The memory unit 8 stores scalp analysis results, data indicating hair analysis results, evaluation result data, and hairdresser judgment data for each individual analyzed by the analysis institution 20, in association with a personal identifier (personal ID). The evaluation result data is data including evaluation results regarding at least one of the individual's scalp condition, the individual's hair condition, and the hairdressing or cosmetic care provided to the individual. The evaluation result data is created by the evaluation unit 4 based on at least one of the scalp analysis result data and the hair analysis result data. The hairdresser judgment data is data indicating the hairdresser's judgment on the individual, which is provided via the hairdresser terminal 10. The hairdresser judgment data is data indicating the hairdresser's judgment on at least one of the individual's scalp or hair condition, and the hairdressing or cosmetic care provided to the individual.

[0041] In the example of Figure 1, scalp and hair samples from an individual are sent to an analytical institution 20 and analyzed at the analytical institution 20. Alternatively, scalp and hair samples from an individual may be collected by a hairdresser at a barber or beauty salon and sent to the analytical institution 20.

[0042] The analysis of an individual's scalp at the analysis facility 20 can be performed using a tape stripping method (tape stripping test), in which stratum corneum cells on the skin surface are collected by peeling them off with adhesive tape, staining them, and analyzing them. The analysis facility 20 may photograph the stained stratum corneum of the scalp and output scalp analysis values ​​by analyzing the photographed image using a computer. The memory unit 8 stores scalp analysis result data including scalp analysis result values. The scalp analysis result values ​​may include morphological analysis result values ​​and biochemical analysis result values. The morphological analysis result values ​​may be values ​​indicating morphological characteristics of the stratum corneum, such as the keratinocyte area, the degree of multiple exfoliation, and the nucleated cell rate. The biochemical analysis result values ​​may be values ​​indicating specific proteins in the stratum corneum or other biochemical characteristics that serve as indicators of scalp condition. Examples of biochemical characteristics that serve as indicators include carbonylated protein levels and the ratio of sulfhydryl groups to sulfhydryl groups (SH / SS) in proteins. The scalp analysis result data may also include photographed images of the scalp.

[0043] The analysis of an individual's head or hair (hereinafter, collectively referred to as "hair" unless otherwise specified) at the analysis facility 20 may include at least one of computer analysis of a hair image and a physical property test of the hair. The hair image used for the analysis may be, for example, an image of the hair surface and / or cross section taken with a microscope or scanning electron microscope. As an example, the contact angle of a liquid coming into contact with the hair may be measured in the hair image. Hair analysis result values ​​indicating the condition of the hair based on the hair image analysis or physical property test may be stored in the memory unit 8 as hair analysis result data. Note that the hair analysis result data may include a photographed image of the hair.

[0044] The request receiving unit 2 receives a request for scalp information of an individual from the hairdresser terminal 10. The hairdresser terminal 10 is a computer terminal used by a barber or hairdresser at a barber facility 11 or a beauty facility 11 (hereinafter referred to as facility 11 unless otherwise distinguished). The hairdresser can request information regarding an analysis of the scalp or hair of an individual who is a customer visiting the facility 11 from the information providing system 1 via the hairdresser terminal 10.

[0045] The request received by the request receiving unit 2 from the hairdresser terminal 10 may include personal data and hairdresser data. The personal data may include personal authentication data for authenticating the individual, in addition to data for identifying the individual, such as the individual's name or ID. The personal authentication data may be, for example, an individual's password or a one-time code transmitted to the personal terminal 13. The request receiving unit 2 uses the personal data contained in the request to identify and authenticate the individual concerned. This makes it possible, for example, for a request for information about an individual who actually visits the facility 11 to be transmitted only if the individual agrees. The hairdresser data may include hairdresser authentication data for authenticating the hairdresser, in addition to data for identifying the hairdresser. The request receiving unit 2 uses the hairdresser data contained in the request to identify and authenticate the requesting hairdresser. This makes it possible, for example, for a hairdresser who is pre-registered in the information provision system 1 to receive information.

[0046] The information providing unit 3 accesses the memory unit 8, obtains at least one of scalp analysis result data, hair analysis result data, and evaluation result data associated with the identifier of the individual indicated in the request received by the request receiving unit 2, and provides this data to the hairdresser terminal 10. The information providing unit 3 may provide the data to the hairdresser terminal 10 when both the individual and the hairdresser pertaining to the request can be authenticated based on the individual data and the hairdresser data received by the request receiving unit 2. The information providing unit 3 transmits the data to the hairdresser terminal 10. The data is output on the hairdresser terminal 10, for example, by displaying it on a display. As a result, the analysis results of the scalp or hair sample of the individual customer, or the evaluation results based on the analysis results, are provided to the hairdresser who is to provide hairdressing or beauty services to the individual.

[0047] The information providing unit 3 allows a hairdresser to access, for example, the analysis results or evaluation results of an individual's scalp via the hairdresser terminal 10. This allows the hairdresser to share information on morphological or biochemical analysis results obtained from samples taken from the individual's scalp. This allows the hairdresser to suggest or provide appropriate care to the individual that takes into account the individual's scalp condition. For example, if the analysis results provided by the information providing unit 3 indicate that the customer's scalp is more damaged than usual, the hairdresser can determine that the chemicals used in the customer's desired treatment (e.g., perm or coloring) will cause more damage to the scalp. In such cases, the hairdresser can share the scalp analysis results with the customer and suggest care that minimizes scalp damage (e.g., oil care) or a less damaging treatment different from the customer's desired treatment. In this way, it is possible to provide hairdressing or beauty services to individuals based on the experience and sensitivity of the hairdresser as well as scientific evidence from the sample analysis results.

[0048] The evaluation unit 4 generates evaluation result data by performing data processing on at least one of the scalp analysis result data and the hair analysis result data in the memory unit 8. The evaluation unit 4 can generate evaluation result data for the scalp analysis result data of the individual to be evaluated, for example, using a prediction model based on machine learning on the scalp analysis result data of multiple individuals stored in the memory unit 8. The evaluation result data may be data indicating the scalp condition of the individual to be evaluated or the hairdressing or hairdressing care for the individual. The prediction model may be, for example, a calculation program that inputs the scalp analysis result data, processes the data, and outputs the evaluation result data. The parameters used in the data processing of the prediction model can be determined by machine learning on the scalp analysis result data of multiple individuals stored in the memory unit 8.

[0049] The evaluation unit 4 can generate evaluation data based on statistical analysis using the analysis result data of a large number of individuals stored in the memory unit 8. For example, the evaluation unit 4 can generate an evaluation value that ranks or classifies the scalp condition of the individual being evaluated based on the distribution of scalp analysis values ​​indicated by the scalp analysis data of a large number of individuals. The evaluation value may be, for example, a rank (level) of scalp damage (damage) or a type of scalp condition. Alternatively, the evaluation unit 4 may generate data indicating hairdressing or cosmetic care corresponding to the individual's scalp condition as the evaluation result. By providing such evaluation result data to the hairdresser terminal 10, the hairdresser can determine the scalp or hair condition based on the scalp or hair analysis results, or care according to the condition.

[0050] The hairdresser's judgment receiving unit 5 receives a hairdresser's judgment for an individual from the hairdresser terminal 10. The hairdresser's judgment is the hairdresser's judgment regarding the condition of the individual's scalp or hair, and at least one of the hairdressing or cosmetic care to be provided to the individual. The hairdresser's judgment is stored in the storage unit 8 in association with the individual's identifier. For example, the hairdresser's judgment may be input together with the request for scalp information for the individual received at the hairdresser terminal 10. Alternatively, the hairdresser's judgment may be input in connection with the display of the scalp analysis or evaluation results for the individual received at the hairdresser terminal 10.

[0051] In this way, by accepting and storing the hairdresser's judgment in the information providing system 1, in addition to the scalp or hair analysis results of each individual, the on-site hairdresser's judgment for each individual is accumulated. This allows, for example, the evaluation unit 4 to generate evaluation result data based on both the individual's scalp analysis results and the hairdresser's judgment for that individual. For example, a hairdressing or beauty care for that individual may be determined based on a combination of an evaluation value for the scalp condition based on the individual's scalp analysis results and an evaluation value for the individual's hair condition based on the hairdresser's judgment. In this case, the evaluation unit 4 can determine a care corresponding to the combination of the individual's evaluation values, for example, using corresponding care data indicating the correspondence between the combination of evaluation values ​​and care.

[0052] In the example of Fig. 1, the information providing unit 3 may provide at least one of the scalp analysis result data, hair analysis result data, evaluation result data, and hairdresser's judgment data stored in the storage unit 8 in association with the personal identifier to the personal terminal 13 of an individual identified by the personal identifier. The information providing unit 3 may transmit the above data to the personal terminal 13 in response to a request from the personal terminal 13. For example, the information providing unit 3 may provide the hairdresser's judgment for the individual to the personal terminal in addition to at least one of the scalp analysis result, hair analysis result, and evaluation result of the individual. This allows information regarding the condition or care of the scalp or hair to be shared between the individual and the hairdresser.

[0053] 1 , the information providing system 1 may accept input of individual attribute information from the hairdresser terminal 10 and store the information in association with the individual's identifier in the storage unit 8. For example, when the request accepting unit 2 accepts an individual's information request or when the hairdresser judgment accepting unit 5 accepts a judgment on the individual, the input of the individual's attribute information may be accepted via the hairdresser terminal 10. For example, the individual's attribute information may be accepted by allowing input of predetermined items such as age, gender, occupation, and frequency of haircuts at the hairdresser's salon into the hairdresser's terminal 10. Alternatively, the hairdresser's terminal 10 may capture audio of a conversation between an individual and a hairdresser at the hairdresser's salon, and the audio data of the conversation may be processed to extract the individual's attribute information.

[0054] The evaluation unit 4 enables the generation of evaluation result data based on both an individual's scalp analysis result and the individual's attribute information. For example, an evaluation value of an individual's hair condition may be determined based on the individual's scalp analysis result value and the individual's attribute data (e.g., age, gender, or the hairdressing or beauty products used, etc.). Alternatively, hairdressing or beauty care for the individual may be determined based on the individual's scalp analysis result value and the individual's attribute data. For example, hairdressing or beauty products based on the individual's scalp analysis result and attribute information may be generated as the evaluation result. This allows marketing of products or services using the scalp analysis results and attribute information of multiple individuals, and providing product or service information to a group of individuals who have a need for the product or service.

[0055] The information provision system 1 can be realized by one or more computers. Each functional unit, including the request receiving unit 2, the information providing unit 3, the evaluation unit 4, and the hairdresser judgment receiving unit 5, can be realized by a computer (processor) executing a predetermined program. Such programs and non-transitory storage media storing the programs are also included in embodiments of the present invention. The storage unit 8 is configured with a storage device accessible by the computer that realizes the information provision system 1.

[0056] [System Operation Example] FIG. 2 is a sequence diagram showing an example of the operation of the information provision system 1 shown in FIG. 1. FIG. 2 shows, as an example, an example of the operation of the information provision system 1 when a hairdresser provides services to an individual who visits a beauty facility (beauty salon). First, when an individual visits a beauty facility as a customer, the hairdresser collects a scalp sample from the individual and sends it to the analysis institution 20. The hairdresser may collect and send the scalp sample, for example, using a pre-prepared scalp analysis kit. In addition to the scalp sample, a hair sample may also be collected and sent. The analysis institution 20 analyzes the individual's scalp or hair. The information provision system 1 records the analysis results of the individual's scalp or hair by the analysis institution 20 in the memory unit 8 in association with a personal identifier (S1). The evaluation unit 4 generates an evaluation result for the stored analysis results of the individual's scalp or hair (S2). The information provision unit 3 provides the analysis results and evaluation results to the individual's personal terminal 13.

[0057] When collecting and sending an individual's scalp or hair, the hairdresser may provide information about the hairdresser's judgment on the individual's scalp or hair to the analysis institution 20 or the information providing system 1, in association with the individual's scalp or hair sample being sent. For example, the information providing system 1 may receive a notification from the hairdresser's terminal 10 that the individual's scalp or hair sample has been sent to the analysis institution 20. The hairdresser's judgment on the individual may also be input via the hairdresser's terminal 10, or the hairdresser's judgment may be written on a sheet included in the kit.

[0058] FIG. 3 is a diagram showing an example of data stored in the storage unit 8. In the example of FIG. 3, as scalp analysis result data T1, a plurality of stratum corneum analysis values ​​(stratum corneum cell area, degree of multiple exfoliation, carbonylated protein level) are stored in association with an individual ID, a sample ID, and the time of analysis. Note that the stratum corneum analysis value items are not limited to the example of FIG. 3. For example, the stratum corneum analysis value may include an SH / SS value. As hair analysis result data T2, a hair analysis value (hydrophobicity) is stored in association with an individual ID, a sample ID, and the time of analysis. As evaluation result data T3, an evaluation value (level) of scalp condition and cosmetology care (recommended care) are stored in association with an individual ID and the time of evaluation.

[0059] In the example of Fig. 2, after the analysis results of the individual's scalp sample are stored in the memory unit 8 and transmitted to the individual terminal 13, the individual returns to the beauty salon. The hairdresser logs in to the information provision system 1 to obtain the individual's analysis results. In response to the hairdresser's login operation, the hairdresser terminal 10 transmits login information (e.g., a hairdresser ID and password) to the information provision system 1. The information provision system 1 authenticates the hairdresser based on the login information (S4).

[0060] After logging in, when the hairdresser operates the hairdresser terminal 10 to request the analysis results of the individual, the request is transmitted from the hairdresser terminal 10 to the information provision system 1. The request includes data for identifying the individual (e.g., a personal ID). The request receiving unit 2 of the information provision system 1 receives the request from the hairdresser terminal 10 (S5). Furthermore, as a personal authentication process, the request receiving unit 2 identifies the individual related to the request, transmits a personal authentication code to the personal terminal 13 of the identified individual, and causes the hairdresser terminal 10 to display a screen requesting input of the personal authentication code. The personal authentication code may be, for example, a one-time code. When the individual transmits the personal authentication code output to the personal terminal 13 to the hairdresser, the hairdresser can input the personal authentication code into the hairdresser terminal 10. When the personal authentication code is transmitted from the hairdresser terminal 10 to the information provision system 1, the personal authentication process is successfully completed.

[0061] Subject to personal authentication, the information providing unit 3 obtains the analysis results and evaluation results associated with the personal ID of the individual from the storage unit 8 and transmits them to the hairdresser terminal 10 (S6). The information providing unit 3 can cause the hairdresser terminal 10 to display at least one of the analysis results and the evaluation results.

[0062] FIG. 4 is a diagram showing an example of the display of analysis results and evaluation results of an individual (A)'s scalp on the hairdresser terminal 10. In the example of FIG. 4, analysis result values ​​for multiple items of the individual's scalp are displayed in a radar chart. An overall scalp evaluation value is displayed as an evaluation result based on the scalp analysis results. In this analysis result display, the moisture content is a value based on the analysis value of the stratum corneum cell area, the nutritional status is a value based on the analysis value of the degree of multiple peeling, and the oxidative stress is a value based on the analysis of the carbonylated protein level. In this way, by displaying the analysis values ​​of multiple items, including the morphological and biochemical analysis values ​​of the scalp, in a manner that allows comparison at a glance, the hairdresser can grasp the balance of the multiple items at a glance. As a result, the hairdresser can easily grasp the analysis results of the scalp condition.

[0063] In the example of Figure 4, the evaluation result is shown as an overall evaluation value indicating the level of scalp health. In this way, by displaying a value that is a comprehensive evaluation of multiple items, hairdressers and individuals can more easily understand the condition of their scalps. Furthermore, by referring to the overall evaluation value, hairdressers can more easily determine care appropriate to their scalp condition. Furthermore, the analysis and evaluation results of an individual's scalp, as shown in Figure 4, can be viewed by both the individual and the hairdresser via the hairdresser terminal 10. Therefore, objective analysis results of the individual's scalp condition can be shared between an individual who visits a barber or beauty salon and the hairdresser. This allows, for example, the hairdresser to propose and implement measures to improve the scalp condition. Furthermore, it also allows individuals and hairdressers to regularly check the scalp condition.

[0064] Information explaining the overall evaluation value may be provided along with the overall evaluation value of the scalp as shown in FIG. 4. For example, the minimum overall evaluation value "1" in FIG. 4 indicates that the scalp condition is healthy and there is little disruption of turnover or roughness, the median value "3" indicates that the scalp is dry, i.e., moisture and sebum are reduced and scalp roughness is occurring, and the maximum overall evaluation value "5" indicates that there is disruption of turnover and hair growth is difficult. In this way, an evaluation value indicating which of multiple predefined categories the scalp condition belongs to may be provided as the evaluation result. This makes it easier for hairdressers to determine care according to the scalp condition. In addition, together with the evaluation value, beauty or hairdressing products corresponding to the evaluation value may be displayed as recommended products. This provides hairdressers and individuals with information on appropriate products suitable for the scalp condition.

[0065] In S7 of Fig. 2, the hairdresser's judgment receiving unit 5 of the information providing system 1 receives a hairdresser's judgment regarding an individual's scalp or hair from the hairdresser terminal 10. Here, the director hairdresser's judgment regarding the individual specified in the request received in S5 is received. The director hairdresser's judgment input at the hairdresser terminal 10 is stored in the storage unit 8 in association with the individual's identifier. As an example, hairdresser's judgment data T4 as shown in Fig. 3 is stored. For example, the hairdresser's judgment receiving unit 5 causes the hairdresser terminal 10 to display a screen for receiving the input of the hairdresser's judgment.

[0066] FIG. 5 is a diagram showing an example of a screen for accepting input of a hairdresser's judgment. In the example screen of FIG. 5, judgment input for multiple items is accepted for each of the hair and scalp. In this example, the multiple items include visual judgment and tactile judgment. This allows the hairdresser to input the results of their judgment based on actually seeing and touching the individual's hair and scalp. In addition, in the example of FIG. 5, judgment input is possible by selecting the appropriate option from multiple predetermined options for each item. This allows for easy processing of hairdresser's judgment data to be obtained. Furthermore, the hairdresser's judgment items accepted by the hairdresser's judgment accepting unit 5 may correspond to the items of the evaluation result based on the scalp and / or hair analysis results by the evaluation unit 4. Note that the items and format of the accepted hairdresser's judgment are not limited to the example of FIG. 5. For example, as a modified example, a comprehensive judgment (e.g., degree of damage, etc.) for each of the hair and scalp may be accepted using one item. Also, in FIG. 5, a judgment on the condition of the individual's scalp or hair is accepted. In addition, a judgment on the care provided to the individual's scalp or hair, or the effect of the care provided, may be received. The hairdresser's judgment receiving unit 5 may also receive input of the individual's attribute information along with a judgment on the individual's scalp or hair condition. For example, a screen may be displayed that receives input of multiple items regarding at least one of the individual's characteristics or properties, products used, information about their lifestyle, and preferences.

[0067] In S8 of FIG. 2, the evaluation unit 4 generates an evaluation result using the hairdresser's judgment for the individual received in S7 and data on the analysis results of the individual's scalp or hair. The evaluation result may be, for example, data indicating hairdressing or cosmetic care for the scalp or hair. The evaluation unit 4 may determine care based on a combination of the analysis or evaluation results of the individual's scalp or hair and the hairdresser's judgment. To determine the care, for example, care correspondence data indicating a correspondence relationship between the combination of the analysis or evaluation results and the hairdresser's judgment and the recommended care can be used. The care correspondence data is recorded in advance in the storage unit 8. The format of the care correspondence data is not particularly limited. For example, it may be data in table or map format, or program data such as a function, subroutine, or trained model that calculates and outputs care information.

[0068] FIG. 6 is a diagram showing an example of care correspondence data. In the example of FIG. 6, information indicating care (recommended care) corresponding to each combination of an evaluation value based on a scalp analysis and a hair evaluation value judged by a hairdresser is recorded as the care correspondence data. By referring to this care correspondence data, the evaluation unit 4 can determine care corresponding to the combination of the scalp evaluation value of the individual to be evaluated and the hair evaluation value judged by a hairdresser. In the example of FIG. 6, the care correspondence data indicates care corresponding to the combination of the scalp evaluation value and the hairdresser's judgment. As a variant, care correspondence data indicating care corresponding to a combination of scalp analysis values ​​(e.g., analysis values ​​of multiple items) and the hairdresser's judgment may be used. In addition, the care correspondence data may be data indicating the correspondence relationship between the scalp analysis results and the hairdresser's judgment and individual attributes (age, gender, frequency of use of hairdressing facilities, products used, etc.). For example, matrix data such as that of FIG. 6 may be prepared for each individual attribute, such as gender or multiple age groups. In addition, in the care correspondence data of FIG. 6, scalp analysis values ​​or evaluation values ​​may be used instead of the hairdresser's judgment. For example, the care correspondence data may include data indicating care corresponding to a combination of analysis values ​​or evaluation values ​​for multiple scalp analysis items. As an example, care correspondence data indicating care corresponding to a combination of SH / SS and an evaluation value (scalp level or scalp type) based on scalp analysis values ​​such as stratum corneum cell area, degree of multiple exfoliation, and carbonylated protein level may be used.

[0069] In S9 of FIG. 2 , the information providing unit 3 provides the hairdresser terminal 10 with an evaluation result (e.g., recommended care information) based on the hairdresser's judgment and the scalp or hair analysis results. The hairdresser can propose a hairdressing or beauty service menu to the individual based on the evaluation result (recommended care information) displayed on the hairdresser terminal 10. The hairdresser's judgment receiving unit 5 may receive, from the hairdresser terminal 10, the care to be actually performed on the individual or the effect of that care as the hairdresser's judgment (S10). The care or care effect received as the hairdresser's judgment is stored in the memory unit 8 as hairdresser's judgment data (see T4 of FIG. 3 ). For example, data indicating the hairdresser's judgment (care or care effect) for the individual is recorded in the memory unit 8 in association with the individual ID and the time of the judgment.

[0070] In S6 or S9 above, the information providing unit 3 may provide the hairdresser terminal 10 with an evaluation result based on the individual's scalp analysis results and individual attribute information. For example, product or care information targeted at a group of individuals whose scalp analysis results and attributes satisfy predetermined conditions may be provided to the hairdresser terminal 10 as an evaluation result. In this case, if the scalp analysis results and attributes of the individual being evaluated satisfy predetermined conditions, the evaluation unit 4 can generate corresponding product or care information as an evaluation result for the individual being evaluated. As a result, for example, if the customer is a woman with moderate scalp damage, information indicating care (e.g., head spa) or products (shampoo, treatment, care oil, etc.) targeted at women with moderate scalp damage is provided to the hairdresser terminal 10. As an example, marketing using scalp analysis results and individual attribute information makes it possible to provide product or care information to individuals with needs.

[0071] In S7 or S10 above, the information providing system 1 may accept input of personal attribute information from a hairdresser via the hairdresser terminal 10. For example, the hairdresser inputs information about the individual obtained by talking with the individual customer into the hairdresser terminal 10 as personal attribute information. The input personal attribute information is associated with the individual's identifier and recorded in the memory unit 8. This allows each individual's attribute information to be accumulated along with the scalp analysis results and the hairdresser's judgment. By combining the personal attribute information and the scalp analysis, it is possible to provide the hairdresser with evaluation or care information suited to the individual, as in the above example. The hairdresser obtains information useful for sales to the individual. This provides an incentive for the hairdresser to input personal attribute information into the information providing system 1. By accumulating personal attribute information in the information providing system 1, evaluations more tailored to the individual's circumstances become possible. In addition, data useful for marketing products or care products is accumulated.

[0072] In S11 of Fig. 2, the information providing unit 3 provides the evaluation results of the individual's scalp or hair and the hairdresser's judgment to the personal terminal 13. This allows the individual to understand the evaluation or care based on both the scalp or hair analysis results and the hairdresser's judgment.

[0073] An example of system operation is not limited to the example shown in FIG. 2 . For example, in FIG. 2 , step S7 of receiving the stylist's judgment may be omitted. Even in this case, the system can propose and provide a hairdressing or beauty service tailored to the individual by combining the individual's scalp analysis and evaluation results ( FIG. 4 ) provided in S5 with information that the on-site stylist can grasp by visually and tactilely examining the individual's scalp and hair. In this case, for example, the information provider 3 may display a matrix (table) of data content shown in FIG. 6 on the stylist terminal 10. The stylist can refer to this table to determine care based on both the scalp analysis and evaluation results and the stylist's judgment.

[0074] As shown in the example of FIG. 3 , at least one of the analysis results, evaluation results, and hairdresser's judgment can be recorded in the storage unit 8 in association with time information (e.g., information indicating the time of analysis, evaluation, or judgment). This allows time-series data for at least one of the analysis results, evaluation results, and hairdresser's judgment for each individual to be stored in the storage unit 8. Therefore, for example, the evaluation unit 4 can generate an evaluation result based on the time-series data of the individual's scalp analysis results. This allows an evaluation result that takes into account changes in the individual's scalp over time to be obtained. Furthermore, for example, the evaluation unit 4 can calculate an evaluation value indicating the effectiveness of the care using the care included in the hairdresser's judgment and the analysis or evaluation results before and after the care judgment. Furthermore, the information providing unit 3 can provide at least one of the time-series data for the analysis results, evaluation results, and hairdresser's judgment to the hairdresser's terminal 10 or the personal terminal 13. For example, the information providing unit 3 can enable an individual or hairdresser to display on the hairdresser terminal 10 or personal terminal 13 changes in scalp or hair condition over time, or the care history and effects of the care provided by the hairdresser.

[0075] [Example of Evaluation Processing] Fig. 7 is a diagram for explaining an example of evaluation processing by the evaluation unit 4. In the example of Fig. 7, a dataset of feature values ​​including scalp analysis values, hair analysis values, and hairdresser judgment values ​​for a plurality of individuals is prepared. A clustering process is performed on the dataset of the plurality of individuals to generate a plurality of clusters (groups). By clustering, the plurality of individuals are grouped into groups of individuals having feature values ​​that are close to each other based on the distance (similarity) of their feature values. As a result, groups of individuals with similar scalp and hair conditions are grouped.

[0076] A predictive model is generated based on the results of clustering. The predictive model can be, for example, a calculation model that inputs the scalp analysis value, hair analysis value, and barber's judgment value of the individual to be evaluated and outputs an evaluation value indicating which group the individual to be evaluated belongs to. The predictive model may include, for example, a calculation formula based on discriminant analysis or principal component analysis. The parameters of the calculation formula can be calculated, for example, using the results of the clustering process. Note that the predictive model may be a model that outputs the group (category, type) to which the individual belongs, as in the above example, or a model that outputs beauty or hair care (treatments or products) suitable for the individual. The process for generating the predictive model is not limited to clustering, and for example, generative adversarial networks (GAN), association analysis, principal component analysis (PCA), etc. can be used.

[0077] In the example of FIG. 7 , the feature values ​​of the individual dataset include a scalp analysis value, a hair analysis value, and a hairdresser's judgment value. The combination of feature values ​​of the individual dataset is not limited to this and may include at least one of the above values. Furthermore, each of the scalp analysis value, hair analysis value, and hairdresser's judgment value may be composed of values ​​for one or more items. Furthermore, the feature values ​​of the individual dataset may further include individual attribute values ​​(age, gender, products or care used, frequency of visits to hairdressing salons, etc.). This allows individuals with similar attributes to be grouped (clustered). In this way, by generating a predictive model using the attribute values ​​in addition to the individual analysis values, it is possible to statistically determine care (e.g., treatments or products) appropriate for the individual's attributes (characteristics, nature, lifestyle, or preferences). Furthermore, a predictive model that generates an evaluation value based on the individual's analysis values ​​and a predictive model that generates an evaluation value based on the individual's attribute values ​​may be generated independently.

[0078] FIG. 8 is a diagram illustrating another example of evaluation processing by the evaluation unit 4. In the example of FIG. 8, evaluation results are generated using a trained model generated by supervised machine learning. In this example, datasets are prepared for multiple individuals, each dataset containing features including an individual's scalp analysis value and hair analysis value, and a hairdresser's judgment value (evaluation value) for that individual, which is correct answer data (teacher label). Deep learning of a learning model using a neural network is performed using the datasets for multiple individuals as training data. This generates a trained model. The trained model can be a model that inputs the scalp analysis value and hair analysis value of the individual to be evaluated and outputs an evaluation value. The evaluation value may be, for example, a value indicating hairdressing or beauty care. The process for generating the trained model is not limited to deep learning, and can also use, for example, multiple regression, support vector machine (SVM), logistic regression, decision tree, random forest, k-nearest neighbor method, other supervised learning or reinforcement learning, etc.

[0079] In the example of FIG. 8 , the feature values ​​of the personal dataset include scalp analysis values ​​and hair analysis values. The combination of feature values ​​of the personal dataset is not limited to this and may include at least one of the above values. Furthermore, the feature values ​​of the personal dataset may further include personal attribute values. This generates a model that obtains an evaluation value that also takes personal attributes into consideration. The correct answer data of the personal dataset is not limited to the hairdresser's judgment, but may be, for example, an evaluation value input separately from the hairdresser's judgment. Furthermore, each of the scalp analysis value, hair analysis value, and hairdresser's judgment value (evaluation value) may be composed of values ​​of one or more items. Furthermore, a model that generates an evaluation value based on the personal analysis value and a model that generates an evaluation value based on the personal attribute value may be generated independently.

[0080] In the above embodiment, hairdresser judgments for multiple individuals are collected via multiple hairdresser terminals and stored in the memory unit 8. Each individual's hairdresser judgment is stored in association with the scalp analysis results. The hairdresser judgment includes information indicating the hairdressing or cosmetic care (e.g., treatment or product) to be provided to each individual. The evaluation unit can generate model data (e.g., the above-mentioned predictive model or trained model) indicating appropriate care for the scalp condition indicated by the scalp analysis results using the scalp analysis results and hairdresser judgment data for multiple individuals. The evaluation unit can use this model data to determine appropriate care based on the scalp analysis results for each individual. Therefore, information on appropriate treatments or products based on scientific analysis is provided as the evaluation result.

[0081] In the above embodiment, attribute information of multiple individuals is collected via multiple hairdresser terminals and stored in the memory unit 8. The attribute information of each individual is stored in association with the scalp analysis results. The individual attribute information may include information heard by the hairdresser in direct conversation with the individual. The evaluation unit can generate model data indicating appropriate care for the scalp condition and individual attributes using data on the attribute information of multiple individuals in addition to the scalp analysis results of multiple individuals. The evaluation unit can use this model data to statistically determine the care preferred by each individual. Therefore, information on treatments or products that will improve the individual's sense of satisfaction is provided as the evaluation result. The individual attribute information may be input via a personal terminal.

[0082] Although the embodiments of the present invention have been described above, the present invention is not limited to the above embodiments.

[0083] 1: Information providing system, 2: Request receiving unit, 3: Information providing unit, 4: Evaluation unit, 5: Hairdresser's judgment receiving unit, 8: Storage unit, 10: Hairdresser's terminal

Claims

1. An information provision system comprising: a request receiving unit that receives a request for an individual's scalp information from a barber or hairdresser's terminal, which is a barber or hairdresser who provides barbering or beauty services at a barber facility or beauty facility; and an information provision unit that accesses a memory unit in which an individual's identifier, scalp analysis results including at least one of morphological analysis results and biochemical analysis results of the stratum corneum of the scalp collected from the individual, and evaluation results regarding the individual's scalp condition and at least one of the barbering or beauty care to be provided to the individual based on the scalp analysis results, are stored in correspondence with each other, and the request receiving unit obtains at least one of the scalp analysis results and the evaluation results for the individual indicated in the request received by the request receiving unit, and provides the scalp analysis results to the barber or hairdresser's terminal.

2. An information providing system according to claim 1, further comprising an evaluation unit that generates the evaluation result by performing data processing on the scalp analysis result.

3. An information provision system as claimed in claim 1 or 2, further comprising a hairdresser's judgment receiving unit which receives from the hairdresser's terminal the hairdresser's judgment regarding at least one of the scalp or hair condition of the individual concerned in the request and the hairdressing or cosmetic care to be provided to the individual, and records the judgment in the memory unit in association with the individual's identifier.

4. An information provision system as claimed in claim 1 or 2, wherein the results of the hair analysis of the head hair or hair taken from the individual are further stored in the memory unit in association with the identifier of the individual, and the information provision unit provides the hair analysis results of the individual indicated in the request to the hairdresser's terminal.

5. An information provision system as described in claim 2, wherein the evaluation unit generates the evaluation result by judging the scalp condition or hairdressing or hairdressing care of each individual through machine learning using scalp analysis results of multiple individuals.

6. An information provision program that causes a computer to execute the following steps: a request reception process that receives a request for an individual's scalp information from a barber or hairdresser's terminal, which is a barber or hairdresser who provides barbering or beauty services at a barber facility or beauty facility; and an information provision process that accesses a memory unit in which an individual's identifier, scalp analysis results including at least one of morphological analysis results and biochemical analysis results of the stratum corneum of the scalp collected from the individual, and evaluation results regarding the individual's scalp condition based on the scalp analysis results and at least one of the barbering or beauty care to be provided to the individual based on the scalp analysis results, are stored in correspondence with each other, and the scalp analysis results and evaluation results regarding at least one of the barbering or beauty care to be provided to the individual based on the scalp analysis results are obtained for the individual indicated in the request received in the request reception process, and provides the scalp analysis results and evaluation results to the barber's terminal.

7. An information provision method comprising: a request receiving step in which a computer receives a request for an individual's scalp information from a barber's terminal of a barber or hairdresser who provides barbering or beauty services at a beauty facility or barber facility; and an information provision step in which the computer accesses a memory unit in which an individual's identifier, scalp analysis results including at least one of morphological analysis results and biochemical analysis results of the stratum corneum of the scalp collected from the individual, and evaluation results regarding the individual's scalp condition based on the scalp analysis results and at least one of the barbering or beauty care to be provided to the individual based on the scalp analysis results, are stored in correspondence with each other, and the computer obtains at least one of the scalp analysis results and the evaluation results for the individual indicated in the request received in the request receiving step, and provides them to the barber's terminal.