Rag and reminder rings: surfacing memories for humans and llms

Abstract

A system and method for collaborative Al, machine learning units, macrocellular automata, and experience chain processing integrated with RAG and ReminderRing technology. The invention seeks to make Collaborative Conversational AIs (CCAIs), such as those used in conversational digital personal assistants, more productive, collaborative, and useful in Notification Selection based on context and experience. The invention includes further methods and apparatus relating to topics within the context of intelligent software agents, including modern conversational LLMs, as well as persuadable AIs, machine learning units, and machine learning by experience.

Description

Date of Deposit: March 24, 2024 I hereby certify that this paper or fee is being filed with the United States Patent and Trademark Office via EFS-Web under 37 CFR § 1.8 on the date indicated above. Typed or Printed Name of Person electronically filing Paper or Fee: Patricia Reyes Signature: Patricia Reyes PATENT Docket No. CPI-005WO UTILITY PATENT APPLICATION RAG AND REMINDER RINGS: SURFACING MEMORIES FOR HUMANS AND LLMS INVENTORS: RICHARD LEEDS, ELON GASPER CROSS-REFERENCE TO RELATED DOCUMENTS

[0001] This application claims priority to U.S. Provisional Patent Applications 63 / 492,158, 63 / 509,019, 63 / 588,276, and 63 / 552,828. This application makes reference to U.S. Patent No.11431660 (hereafter, the ‘660 patent), U.S. Patent No.11277512 (hereafter, the ‘512 patent), and U.S. Patent Application 17 / 869,700 (hereafter, the ‘700 application), submitted by the current application's inventors. All of the above are hereby incorporated by reference as if fully set forth herein. COPYRIGHT STATEMENT

[0002] All material in this document, including the figures, is subject to copyright protections under the laws of the United States and other countries. The owner has no objection to the reproduction of this document or its disclosure as it appears in official governmental records. All other rights are reserved.oce o. - aume eresennvenon reaesenera oareanuae moes s, rereva- convernsaeonaenera, coonaora, coaorave arcane ence,ersuaae , exerence recorn, exerenve conversaons, coaorave conversaona , macnene ence areaona, m maecmonre,enae ence areaon an aumenaon,earnn, macneecson man an resonrsnesn, co umnsun s, exerena macne conversaon, conversaonrocessn, conversao , auomae nauraanuae rocessn, nauraanuae unersann, nauranaanneracons, nauraanuaeanuae creaon,eor o mn,ersuaae ssems,u caonevenrsvaoe s s, naura coaoraon s s, coaoraora evouon an reresenaons oono exvaosucon, an oonauman-n-e-oo ssems. coaon, e ‘ aen scose a meoor coaorave co cnoeaoernaceve conversnacounsn w an o anrce ore mcure weren memersn oversae sonsaem ararcacaen o ore s an uman “sumns” connece va a “arucm,anocrsu”.n conversnn nauraanuae anacae one or morencun ae s ‘sem a anca meonoscoors “eecersruoaae coaorave conversaona caneroueoeerorove coaoransv”e, w wce a erex uenns o macneearnn a oocarous. envenon uzes saes o coaon,seresu eavoavn m aonuaeror ooce o. - msncosoemnroveen avnen eoxrse’nroer coaeano aravcea coonnvse.rsaona arcane enceneracones ‘asea onen convsecrsoaseon a meoor comuer conro o onne soca s rocessn,narcuar a ssem an meoor eceornac a,nn seaerccon o communcaon nocaonresenaonrou conexua soren memor,u anar wrere aoron o a conversaon w aven users recore, arcuaro reconve recoocresse so asonuence suseuenneracons, ann mancue auo excers oe conen as a conexua reconveance.or exame,ese cas. r oer conexuaze annuncaons o suseueneeone aoon onceareeannua oe mesoeersevoussnveanveonrsa,nseor rmae eeveomen an wesrea er vasnoweeases an avance nauraanuaerocessna cnasacae.es,s, w unoce newoss esorne en ssems ave conversao a can enaen moreuman-e conexs.nes,nreawranosn osrom massve amouns oaa, an aa o a we rane o asoeenarcuar macun,eereevvae-omuemnen oe eneraon,no ssemsas answern ssems, aown ese ssemso namc caonv rersaona aens an ueson-normaonrom exerna sources,eanourermrereve anncororae reevan useuness. s an aceve cumuave resus, noove amveernasnn.ereseua anoceo.- ancvraenmceenmaenrsanavne aenen c aocmceenrane ose anaca oa coasse-se.ecve aernavesorneraneresesn annv oeneorn avuancsem ueonnsoe eoxuennaoen csa oae 'es a an ' aens, o s anecrons.everan s,eresennvenonn ena aesc maoroen n scoe an ecen coaoraon amon sum aura aaa oese ns, enanceseersuaa an conex-awareecso sns-ems, an unocs newossesorneen nocaon, comun,mrove remaan,,aurmaaen-ne croamcoun,n, mumensona rs. uman aumenaon anuman mu-mooareo covnerv,erseaorensernacnvnen, vosnuanzraoounce,s a noveecnuesor nauraanuae renorceearnn, wcmrove nocaons ann s cmuaone..or renemen an enancnenerrea,ransarenc, auao, aanor caonorns, weramaca rven ssems. oa o - an sae,es ees aecvaance amsens s arsee cmruscaecoomreu moreneerus anne aranemenno w crcaumaonm vaaues suc aseacare,nance, annusra conro. ns owever,eo aosssssaren rceaueer, soemreen o conea mnsor meanerms usens seccaon. earnnn, oaoraveonversa cornacae,rmxsenrceunceeanac,neoceo.- eecnerraono,nanacxroecreenucaeruaonmaaaa.rucure, ereva-umene suc eresennvenon seeso maeoaoraveonversaonas s, auom aaseosre useuor conversaona aersona asssans, exer ssems, rocessn, maonren e, cocmeman, conro, an communcaons ssems,mae an usen neracno,nrsouucevmee,n coaorave, an useunocaoneecon on conex an exerence. ee noncaeo mn saeeercaons scosene ‘ aenase emomenneran conversaonaneraces an msaecmnreovearens a vauae conexua recommenaon n exerseor sn a a eve, a aowereve neraon oers rearrancaenm avanaes common acrossomans enanexe arranemen an srueenroc oes ssnec eazceen mco vuae ms.oeu -eveenesncuemrove rou resrucurn o exerse, an resaern ccoem aoannesnsn, exvanuae suesarnsenm caaaucres. o eren areurer meos an aaraus reanooseocs snueaaeen sos,w maarce aneenesa,rnnncu wne conex er unns, m aone mrna cconnveerseaarnonna exs,e arse wncee. as exennerroers sensenmvsenoonrovmero avesonanmnoveameonnaon anerormance acaon oecrons, a macneearnn un s.roeranmrmoeuc won cnoae ‘oraveoceo.- exroeorcoses a enna exea cnounnumnaon anna mmacc anne exense ensemes caae o arean conversao oeraons caaes.eon newors wna reueres an resonses,eresennvenonscosesnerannormaonea-me sensors an acuaors enaes aressnnusra conros, oreover,arcenaonoua seec muor overs, an rea rouaraeawas.neence ssems,o enaee escen csom can samuae , an oer coaorave ensemesa areaeearnn aneneraveo cnaanco o acrmoszseecmnoeomenaaoonrms. ,earreeseannunaveenonoenseraess,oaenoerraveonversaonarcaneence erev avere-raneransormers , suorae-u emneanneceenxereareon , an mouaracneearnnns s, conversaon marxsaecnnceuesa anna oaerruecures aon w nove sarn an securnrocesse. ee cno aroceocru croamann, correan, ereaveroa aca,e n ramsnrouce aenro ocaonever emomen sue e ‘ sensor anves a comenemonsraonneraon.n one case oaneraon, mosernen con anex rueaaneu nosuec aeeacanaemensem o seecemrove ssems w mue aavoannsa.ese: overa eec oese comnaonssoeoceo.- •nnances wero erxmearncsee o area-oanse ena sseemsne cormnn coaoraveroocos ecnooao an across mue • amrove coaorrmasveunconnrou coun enseme newors o s •n •exe cosnn coomre ecenecroocne oss cno oa cooraaoro croamveonnenersaco nnesweorwenen macsneear rearraanon neen nn •xem ms enacn annee reer caa rrnnn caascrou evouonar resrucurn, •marer, more aaaue amnen mo ore e rxeearenuss anra conrso acrrooscsessesserse ssems coornaon o so monorn rea-me ssems saus a rou acuaor resons n manan •ore rousnoermaaowas reunanc n secur uzn sorovearaeawa conversaounrae soowcsaoen noeeccaonon an arccoercnurersomem.e ‘ aen, wcecs a ureso ruererese sno aws a. asracon.e-on sarcon we usen oeroceo.-nvenon –u nreosca a somn anee veeresonac o manuareem senow snseme area o.ocusoreresen ure asoure sown a neeeacanaemensem. ,eu srese am esvauuraoerrou,r aen s noowcnaonreca caonanreacmeonesrsoe sc.orn ssem acaor wureere a as coumrmuerncoaonusreo sroowunaow m oenme mere.mer oe acs ase suc asu arnem aaes oru aruerooeneruareor, sncouwnn a a seenaeraraevaec avaerosraroan neerwaocer w an.. anoerure as aasmuraeereonerauorer s oorw asn a seee aerounac on mea onra meomreen o sesrse.m usn nocaonureor e sxoamwse,e samreom sors o srucure useor oer acaonsan eeare ore renemensasro,nocseun noeuse mxemuemrsa oers,o v.eos, ec., can romnureo sro awsa coen eannrne s osr aecmn or aasr asereo cane smuae even sm n o enac mue memers, or avanauesaee woerocess,oenancunacaorsncun arocor,or , as on aveeraseeons o vew an rousaure ressance.e a exs wne macnes or servers.r osmanaon, ore aervsor emuan mue vruaoceo.- acaonu mrea n soowsaumans maencuen s ane exerna revousscose.e a conversaon w auman,u some oer acaon, as o, summoneno connse acacoxusas muearcans.e ma come an ewse, asrevousscovse,u re scurumenacaor, ec.earcans sm. mmoneno vrua exsence onemanne an acuaourrenerc sononwsow,oraser execuon, or oer reasons,ncun an sensor wre coe,nsanaeecons,nsea o runnnn smuaon, caneromeo sare cceso omz aenorearoc aaser verson oe ssem, an ma use renorcemenearnnrou anasasn os, e uxeareencrea.nnaa as avaae, an macne smuaon,ure c sanowseorowm,oerasoe wrr exee ccoueo,n,n osra onaere re aasons,nsea o runnnn oe ssem.s can asoeone w a seoren soanraero a aaser verson ecause necessarornsance,oaveumansnvove vanaes, or macn our aecuas wac smrouunae on exeresn,cea.scoeermnaoneavoraaern uze.ure, asoureo sowow oer comonens canencue an rnce.ureroves aae o exame es,er use, an oranznoceo.- ormaveuoreecs soonw, asc aone acnronosee anceo arncecureso urs cnoa exoreareve coaon, srucures. nce cansaa ures an exenson oure aecronene. arcanureeec sono,wsmuxaeroenn,cen,erxenecre,encceorne,oseroareosn a,necrrocessn w eomenacaor an aonamemenaon conex aneaons.oureur:encu sonws aoona rocessnmemenaon conexea ae an oer s canenwcu oeer a emomen comonens suc as s w s smarow. n uze,usenerazeo oer sa use aram, aur serea sows an aernae conversaon an coaoraonracn car evove conversaonsaee os,escrusosromns anase mse amne rress.us,o mae easero assess an na voeureor ws acn, a weranavee rreonmer wnas,o armna w wo “w aroronw”s se coowano wracon.arcans orum.uere nese sows a'orum'nocruume as aarcan nesen anoer exerna conversaon. s a neseumanarcanauraanuaeoceo.- cornure usraesnerane conversaonaocaoneecon an nocaonsse om anxe,r snaownncurew aeean oerures,omrove an acaon an communcaaonser, va a conexua nocaon rn.neran oeran as a memer o n' worum an.uxemrnnasesrseacae a rocor ssem.eracnure reresensure, ans “nuseerr”a oone nocaon ssems. oe n ureure usraes usnocaoneecon ancornsemneran acaoroormarrovae nsocaoonsc o memer – an a searae nocaon umnarcaesneoruamo wnceorena acneeconsem manaemen.ere ssemneracveuncona. aores manaee nocaon ureouremroveus noraesca usonns oocao mnemeeecrs won an acornsemneran sumn’socaoncorn eeconuncona. searaeacaor mean a ureouremroveus noraesca usonns oocao mneecon ancornsemneran mean a owo sumns’ocaonecmorners – seeeacraoen muuncoenxaea.caor an ure sowsow s canavemaesor veo, coe, oernrom umoarn r seusoencsse, renvceuwsno seenma-sueesrvnsema maecs anne reeaarnsn re.aceorens a a snecnaersreaon wnooceo.- suem arn anomeaeoceunseraeorsen arssesssm onenncoror,a wncencesu ceosn asumroemreenaneern aor an ,e sumnsnerae a c.oeaen reecn m sescren aen, we arameer srucurnooers oaaowo anrom.onu canave or oer cane an wc acces m, suuc-m aso ‘aemroermaurse.’. “auraanuaenersann” raser aunres scuoswsesr, arom seu ‘mna wen.ascaneencerooser, ure exensure w s reacn or aumenn comonens. oaoraveonversaonas s are caae oran ancorresosrnanro muem seesneresenence as,roesseumane asns aerxcea, anec ms noruearen es.ex earnnenose us a on avearnc aessocae uxzeareonse acaon oacne e use o s wne an arcencceure eannaeasa ercuecnur ses s. rereva, an conexua reamerocessn one evenaao orae an resonses. oranzn exerenanormaonno c r reame conexua emomen, sacae ra smuaon annerernocneooca cans,n an s aowse coaorave - - enseme oorawo ueoncaa sscenaros.oceo.- e rexseornesnecse.s anroecoena oucomes wen manecsons oreneran aaruceu nreess,e annamc connecons o s, suore xerencean macroceuar au eonmaaea.emo eecve creaeaers orocessn comaraeo conss o sme cesoowerneas se ee rmueens,are c aeuar auomaa sue oram moreexe soware comonens.us as muucoemauaa-e neworn o severaes secaze cesormn macroscoc orans, ensemers o oransmss crowaers o macrosrucuresann er-orer conon.eran rouann ses-roorvanzenooooca searaon enan mouaruncon e rou reave mc a oersenerave sneres ces, an or unererrosocromnc noca coomnornoocos amon s.uceooca manan ssemc ecenc.e mu-aweans ar mcaeceurseosaeus arna recceonerae mcrorocessn w e eorecrons r xerence cannowee an rea-meaaooo emuecre reens monascrvoes,c raese auenomeacosno wns.n a eaecv,eeearnnnam.c assem o sves rse users, as ane aressecanon oe ‘seacennooso omzeeever o nocaonso e n .na conex, as an emomen seenou eeeeacora cnoameomneennsem,seesu mrea, reroucnure oe ‘ aen,emrove an aeo ensumanneencees u wse,n anerusunce coonmn.ne ssemsoceo.- o suc nomcazaoon oeerormance o suc ssems,ncun mrove seecon see ‘, coumnnsrnoeu scroorun a cnoumn-asssne seecon,saune ‘ aen. eeacanaemen e.neresennvenon,e oera sem s exene,narcuar, uzn a ns ereoo snu.cn a asecon,ro ons,er anar os oerero ccoemss coannenes. aumene w s orars sonro eneranceennovaonneresennvenonse a o can ann reaexerence maancsoneeeamrn ann eac oese exene comonens. connecn correaonsa m oerwseo unnoce.er,se en saseesm a caneno maaeerns anneormnene ocsons consern aroaer conex o reevan exerences. muorreermor nuansc aeo rwesaoornse csreaewonee on e cvoemnse axn, m e, a can caure uec-somnse.nsonaaa srucures nocaone ‘ moaaeens, surocv ase a vare o examesorowe soun, or oer ex exsa,maes or veo, coue seeceor eeraccvon ou o a communcaons conversaon, an suseuenrocesseomrovemroveemneesns.s,evusrenso m seacee ssaeoreresennvenon’s nove rocessesa ze anerormeaur eeac rec soounrceoaa sream w one or morena rocesse anoreaure-reconze sreams areenn ou onu eacoaa sream.ese nex sae orocesses, eac o wcaes one or more oerece wnc con’sss osu ouseoceo.- a cnoa creaes arooseemnernrom, w aonaaa, suc as a conence, comaorraaoarrane anra socrore.,s wrocos meaermenernsen ouuno emnernsoe user or auomacsaen a c mooorseesm onees neumer o coces o e oucome oe cosenemnernroveseeacomr.ovveaueaoenmner on. exame,o annn ounenaa surreeam, nsexromsasc recononor soun .ere, wa o reconzers aeoem.eos cooruomn seec coanexav aen muor exerneenennormaonrom souns,ncun s acn oer no eec souns, areeneranownne are avanccaeonac seeceso anrea nen noe exames suc asraa an nx coe,u man ooe anmazon’s coowu a-vaasaee s commerca an wenownne ar, rannromo eeevce resen coeromeoene.ca,-on-ceuxnn arneexo seec servces ose aunace. cores areae anor coumnoum annroce ossesueremo sueserca,es moues wcaeenuaa sreams o emn exrac,rerocess an scoreoena reconzeerrs,nse.naces o anese mouesaesne ouurom one or moreasc emnern, as we as a an sea-zeevsauaemo,n an sco ornaass seces aoenanaumen.a conence score cou raen reeercomn a semeeree o conenceas “oun” versus “n'n”,o an eaorae marx evauaonunncaronn.ocra aonr ooceo.- e nxoarme,e conence scoresaen as a sne scaaruan, wc coue emmanzeernoroauceeen a nouumne orrroemrveo., wereesnaes a seemn ‘erec’ e eoxcasore oerncaors-ase moue.n exame acaon mnvove reconzers o co onum anone. or suonseanormaon mae mae avaaeoeasc enaee suseuenrocessorso acceusesnrocessors suc ase moues o aan so aso vararameers an aus ao snsevm ouaeansc oaon an memor o wosanuaes, an conexs. communcaons, , eaocnnuronv,nn coauam snecn os sure,ere are ouusrome moues o aa co eecon orervaon o aemnern.s osroucessnncuaer,or exame: a woe se omenervasore conversaon smooe areaamroeceesrs,ornsance,enowose wereoe concaenae an romnsan messaeexse ana cao snuce as a seec recornorme ex-o-seec exame, a snenervas secenc ae snarcamoers asrevous menone.or an osve numerncan conence.ese vaues a anre aveenn asn secons,us a comaraorneraoruncon . nusoe or see usoemraraor consua coonm rearaersns,n anuso arn c saenecnse onrae oer meorre re amonemo use ore eaorae mecansms wereescrene ‘ ocaoneeccomomnenaeano.ns.oceo.- resenseceevosnseese severanusennosseemnerns, auncon e ca, oraer, as suesmeunenerunncsoone user o coose amon, eer ae en o emnernsrou means suc as c.onucnacenoanon or can aso aowe comnaon o ese moes cane user seece, resunemn roerann a anno rer raaneom usae. oss arameersennsenera aa, anorns onornsance, as smes,emenerva sueaae ooree ac acuaua souenmn areerasnseouncon a renersemnoorm are asoasseo aeeacanae smsenem.seem noca.on canae an reaeaa nocaeoenac a varaena oem meneans,s wemc ma,auu nese eecveness oe seece ecacue exernaor exame,rou cuseoem nero s,urnvcue user evauaon, mercs, meca comance measuremens, an ca-answernerse,uroec reorn ane resus useor ausmen an oecorn aneecon meoncuese,s a omo cno oers orouceeeruure resus.eeacan umnneracvearamerc a aemensem ma use arcaneence, aruscmae envsouone a user , orecnuesnownne ar suc as ocaoneeconaen menonsrana o neeunra so nuercweo srs.s an exame,e ‘ eeorwareuraeworearnn an casscaonuoncwoanrearoeram source coe assorerormn neura n s ma serve as a . eworuncons wnseeacanaemensemoceo.-o ns,eres,se ann a oecraonseeure we exenurerome ‘ aen ow sumns ma conan suc cso,m soownen aona vaue resus.ureusraes osses,ncuncrons, are asoonesn,aec comronsnarcuar,ou oer sar sae an a sumn as aenaon weenaoonnsen scsa.ereure sows a as a oena consrucon an nesn smoca woumaon.oncaee ersuaaonssesn ac,eex o aa anv a oaavrcu araer v vaauuaeen coaorave eneavors. omzes u,ersuaae neeso exress aanv a coaoeraave conversaon.o a a neesoncueo rea wor anrece orroecern rnesurosm a exerence.o maemoecsons aouowo aao ne aener emase onersuasve evence an eercearoonn,. caoa en,ne ‘ acaoneresennvenorsscose a ssem, coaoraon,ncauen oea urnnrom anrou exerence, an enann suor o oracarnweareea cronmnonennsocuse.znn on ses w ecazeexn mcoans c,e. neease r anreec naasro scnas a s. moue oar soware ecronsu anres-s o.uer ‘en acuecsa ao rnorrae some exames oneraon o o wcaveecron asssance, wc weneern u oze aere w seven sumns,ree an o wose memers maave an numer o asssance monuoes r.eresen an ,oceo.- oec aaoncaeoenc oonecrcronesc aunrenenorvnaeonr:a n , s arcecures exenso varouso on wn ano mans,ncune omzaon o nocaonever ver usseorns, o as aerressene ' aen.urnn nowoure, an aernae, smeremaeousersaeen aeeceaoanc’sanuareearamsresene, wc w serve as a conuraons an arcecure asnnovaomnesn are aseem ann oer comonens, an reconure. suseuenureso exen reacen on ae case.seeeeuarce, wanace rmemensem ma uze or morerece coumn ecna ans oranze sarn onee w a emnerns. onaa, snreamss c oase vareousaaosse source anrernnusor an caracerze aswoes:onen, wcnc sureeasmsesuresaveeeneneraze oer user-rvennus anonex, wcncues amence s,u scee acs,acex,ace an souns.oeerusrae an suorss roun oenaorver ncon oonen anonex,usee coumnaveseee,n ev ren nonuman users,e scerson ane aacenmaes one w auman user,eeonaceex w caeore w mors “ser annvronmen”.oea even no conscouseermne:ornsance,e em aosooncue user-eneraenusa are were sownnure. na sae sensoraa sreamsa .o ansonuanes nowe wour comumreun,ca soonw csanane csomsoownenn ason muare con caonnn aecnoceo.- coonvee aseween, a,no, an anus.aes eaaarameerseacrnou ore ermoousraesaeron an mae smeraramso aooeer zoomn ou enme cnos oeresennvenon,ureen comressesure, comonen as a sem, aonne envesn sme arn cas . aso excorrase e aras unea seccs omemeen.a won weou aaereno w one we o srn rneaesronacs,n as ‘ouuer’,erureaer’esncees o aun e omoemaenra wmeorre seeacarane’s sae. memuree,or n somar r oe croemsemnuen wcaoonu, wmaeornaaearaomneesr osn ane a snar o, acecres csoneen a.oremenornse, cannes o zoomnex o,unurureereaeorsemsvarocessesas asoeen ee asar couns can aernav,eus a sorewaneao aose eeacanaemensem were aacaor sncueor a sanueroosen. osa croncauroano we , woumaon searaneo nseceere oero no reresenaacaor wne .e asescreenan ‘s anav eeeen eeor carnsorra,u ma seresen, sne-on-o-conneconx ceneaernsocumen.ure aso sowsans rec areae eaocnauoraron,oseca.onaaarameers cane moreoceo.- exerna coen ‘versaaoen ane ‘ acaonau useu new arn areasor n acaons.o conn avnersn exerna acaons,or exame,nusra conro ssems s, exames o wc weareonrso avne a.ceaseonssncueoena use oersuaae an oer communcaon, anoeersuae as a w reerseu a.eoenuence scusson no onaeo aresss nee,u evenromoe an arovrocaemoermeen oaoonssea arsaesc. oun ase ceencne ‘ an,uasscosurea ou evenceaersuaa s a rc revous unaresse u on us ownn rs e,m aueaoonronuce, weero ouencoames.ee anransormaeoenrcneeonmne sen acr oe u o ersuaa as unerone a nowenescre maer-o-eaca aes ‘ nee anocaeoner wsuase.s suc as s are aouoecas werenernaars oemersuaae oe,e arnar sse ocuaeon occurs coaorave conversaona usn nau m. consues raanuaenerna, w aacaor, wcrov ae avan usaeeus coaecavoen oeeexearcans,acaors anroocos acaons, wcau emomensn s eexrvamnn ae vanree o ‘ exearnean a ancae ‘ransoraon,eacare, an conversaonse. ons suc as oas,nurennee nowacoanuareemennurer, aur sseuar oaeeasceeaxors a aneerormance exsnenerave aversara newors s, or oer avance ssoemnse,rnacceu wnoceo.- enerave coaorave newors moreenera,en orenerave moes. wne-roesaes c unsuervseearnns arocess werewoarcans comeen a unsuervsoeneesarnornurser renemen smase on wnnn orosn, eecn resusn renemens o aarroccoare rocess were oucomesosve an neave ncunacaors, e..,eronc coor.aoraarraan cnreen anarcan mercs areose ane resonseso are useorove seurcaceesss varees oroms wc sumnsncunor sumn recrumen an omzavoen. renemen o , suce as an ar manceuea oree couusoen, o wr an a secaesnane orencae,ar,c ouar a mumoa suc asooe’sa orea’sma r ansance,man en,s use or smuae.or roose as resoensese,aoc waor aann aoumaes anenmaesen as resuso suervse macneearnn.eon weo cuurreumanunor unsuervse or sem- escreaernsocumen, woumano sna suec o moe aers c aonuencue moaesmaeveo, au seon,sors ane so,maermca s,na ms.oono ex, an oer son,ouc, seec, sme, anran ene ure aresseseoss aeacaor’s coue or oer one,r oaro ar s sese amro ourne onerave moeen mae a se, or a sumn wn arrec orroune oro msoere c ooue sme,rvcuess.ane ra avancn wornaoceo.- ocaounres,, em, anomeneacroorwe aove-scose o anor acaon an ssemsoena,ncuensseosr asr aom srne soaro sownurer ason.ure sows an exame oowe same sor omuao snruncure ca or oer oer acaonsan nocaono ne useormae r exame,roms,ncun nousexu memse,rs v oeroso, e.c., casnueeare ore renemensasroose e “conversaona coaorarveere esnan”e.s “coaorave ar” an oerorms o romnu arne soowrs aae c eonnre ssem orarsereo cane smuae memers, or even smuaee woaenrnoce osrs, aconene an o enac mue avanaes overse an rousaure ressanace.nceu an ex arocor,or n aeaer osmanaon, ore aervsor emuan muse w vruna meacne,s a os servers. r s aunrea remnse reaeraumans caneoun asarcans wne acaon, asrevoeus’sscourose ma noe a conversaon w auman,u an arcans.e ma come anseo., ssum amacoxusas mueuman users,as, recrumenacaors anee.eonaercnanams mcaa conmoe c aonnnecv revousscosene ‘ aen,u summoneno vrua exsenoce oenwseem, as e smuaon. n sucaere smuaons, execuon sees an oerurensaonmenoceo.- rmacs cane crca, sonureoraser execuon, or oer reasons,nsea o aunnonnern sm,u caanone, ar coome-ewron wr aecaon,see a or , or even aser verson oe ssem.ure no“ecsomae”s c coane a,snosaenoane anoreo a ore sanar avanaes, orecause reure or oerwse necessaer wor ansance se aveumansnvoveor reasons o secur, reuaons or anmen. ,o a o eec aenvan saoere o an u rezn s wne an arcecurese oran revene evenaaor macneearnn. acazen ra exe srmenuaaonn aonrmanoenno cronooca cans,n an emomen, s coaorave ensemeoraw uroennceas o exeorenececsa scenaros.s enaese manecsons oreneran resonses.urermore a,ner coaecoena oucomes wen xerenceo unannos ecnea,eesaneeon nn annn o reae oerwse morceanonor omeaeercnss aonn m caorrnea.onsa m eecon.en ceonranuoonu os comsa arnso enncaomesn rea se-nsmore sasae wm monsoorrcna anxe arneonmcae eaecnso,n oe soseenm caanssueenevaonsrom execeaerns.s aowsor ear or exame,n annusrsa o cronaures, enanroacve manenance annervenon. coueae comarnr aoa sncsenaro, ans o un nuosurmaa v oraeonaernn aurne manenance couene sceueeore more serousamaraeo oncc.urrse.cveneroceo.- a cnan seec eunrsurencus mveean os enxoewrnna ese awcceesrese s useorrannaa,narcuar,oe ne ar, suc asoccansor non-une ownersuooso anr ensuerrnerose au reeancao ann. sae use o o comsexn ssse cmosn.exroves a can exameromsor -asesn s sow exameromsa usn serve ass a onrnsruconas,ounaonor smuaon an oeraon o ssems emomen.enemen an a esxoenrsoe nocaon arcecurescose earer as anoos suc asromerec an oer an ocraomonssosenowmnnre ar, w exames o comers aneuers asssen con. oosorsovueroesme a mreuc as aos u ear avanaeousn man was. sae an maenurenrnae nownooure acne as erac a rnnenc aunres w ooe se erroe av exames oow s an oer s aaveeavora m vaen maorees.esrae enesou rearnurseu mree.noanserarae mnarearocane soeermnaon smuaon conexaer case m erve or cou-ase, anane meansorsarncueuc access, no onor reerenceu aso as an “a sore”e an s.ucu aon s aonres sa arees onown mnemee arsor “exe sumn san” o s e ore,ooea, an oers.xcre,r wsroema rener oennecsencaune orna, suc asese excersrome ‘ aen: “umnsor secazenenorsm maaoen cear,oceo.- carocaesseo ors ma se recrueromeumnaenrar,or exame sumns oeaenraere…eacnrumoeennaac saeocraozeor… somacncaors oo.…use exerse or ss were an wen neee… aea suenmnecsru, emeenruamcana or, w recommenaons an exerenceacrounsoroena sumnarcoarnsrovumeasn,nvorca oorn oe o sruamcnaorseor rencusonne coaoraveorum an enaesncrease osve recommenacornusnromo orum…mercs o a memerarcan cane vaue suc asncrease uzaon recrumenerroamrcea snus, wc can resun oer recrumenrares ma conan manreconure an conmnuraaeen oornasro…aen avaae sumns,umans an sanr”s….wma orr w, ooe r mancue “exe sumn uruman asuonmaeoono a.”caons memoewrervoemr, wea ore wnourar a s caencncc ‘uae c soomrme’e,rcea re rcerausonmse snuc or ass cmosss aa o an erormance,arcuaror remoearca n aocao onaenc,uen, or oer resource necessarnssumes.encee resources avaaen a sareosn envronmen are u.ese oo,n os areon essseon oaoa un some oa consumon are arorae anave mue comonens, sun oromemasee sseceamu.seees can comrse comnaons o uan an vare o s wrae-os amoneme su ccom asonreenas ca vnernscusuee a,oceo.- m weem aosr ca vearsus sesee an,araoreers,ornmearnccoenn oecroons mecevoe ms,e emc.,ers.us reconznnens as anor avauaree sowsec mo succa asonsaooe anna oemr croosvee an aona soca ssems vae avaaeose server’s or oer cou ann oen source, cou an resurom reavenexensve accessromosseaersor m.aos savns canus scae anme scn.sncaerevous,eresennvenorne s soware orrom use o s,arcuarn emuaon an saroa enne smuaon, cane aceverourom eoenrn o, a w vrcuousse cc caen.emroverou auomaon an omzaon, eveno aneno ameno ono smus aanon, comaonas a sncan roeneeveomen oransan a-eveescreconrons.ns conex, comaon reersoerocess execuaeorm.ssarcuar re orev saenccaon o a ssemno aower-eve, comex ssems orrocesses, ase smuae w meno uessn ma nes or so smuae ecen, omze coeor rea-woreomen.omaoen ooeers c soemveraeeno enes: nerre ae cocee,nc:ome coescaaser an more memor-ecenannermeaeaer a.ssssr cercuca exoecrues aearware woue neeor an consrane envronmens or rea-me acanons.ecronseoen resource-oceo.- aeoe cmozea, sounc: aosmeaa coone a eomwsnaoro vna,r coounss oanmozano,n aneconou uesoe ese omzaons can sncanmroveeerormance an s nron. come ssem. caa oe aorm cs, eonraan:oms ane coece croannseoaereeeooe s aeccrocarware arcecures or an envronmens.ssarcuarmoran ss a we rane oevces ecsons neeoe maeoca wou reno orn e coeu co rmesouurcnes. scenaros, were roecenneeeeccuuaaroroeerr arnoecraone: secomn source coenonarorm canememenaon.ssmoranor commerrecs emeene orecron aorms an moes are a comeve avanaae a.caons weree unern xames o comaonne conex oeresennvenonncue: eom aenra onns aa mno ae smevucaee conversaon moeno omze coeor rea-menoumsran co anroecron'secsoneneno aarware-acceeraeormor 's c coaenoerraanon erocoecno,saorm-secc coerom a-eve seccaon o aoceo.- ro everan comaonecnues, s anecrons caneransorme sumaeo-re rveea,-w somruaee moomeens.no ecen, omze, anoraememenaons s menone aove,e ‘eec aronc,a anon onceure as wc uses comonensseo enance,erme aecesconro-mnan aaraus o an emomenorer ,arcuar asar co suaae. an oeracneearnnns s mamcrse averse rane o mouar arcaneence eemensaoreor secc an mneea-eeavrnen comurnoaseosn.socusse can onncaurecu soarwarees, oarawaar aen, nerwocoerss cnom.onens, arcecuormese, wes o are coaorave unsesneo oerae wn an enseme secazearwarers are moreenerc macneearnn moues. s ma asoe smuae comone eemensecaeor rea-me ssem access. s can evene ssem.n aonenos eencacreon vs,r ouae a ,areanuaeoe, or oer arcecuresncue: res o sa caneneraeno •cecronro –n, onen rerasnsonasneor e-xeevceunan ascnoonso owrecsons mae a or acuaors, ssems or oer.nerconneceva sncro-eve commansor rven,rocesses,roceures, or rounes. nzaon, sncoae, evenoceo.- • souunoroenn – reconon o seecreuences anaerns –me seuenc se –coa esor •ocron cocn,a enc. an cro conracneraceorransacon or • •acu recr aaeroronn – –araerocessn, e.. ma •ecron – aeeanrenranes u rnes conseoromsase onroveroocos •scoverron –eneraes resononnesceo an exenseooca enseme •xerron –neraeearnn sesoemr,omeacsnas ses onroveroocos •xracron –eneraes resonseoromsaseem,nsrucve coaoraor •earon –eneraes nove resonseoromsa osen oronvroevroocos • cron –umanoarcan reconon snaure,acee, vorcoe,o ccoonsv •mon naen ennae, ersaon • o rorou nnc – –om nee en v nearoau neess r roeseornsoeroarrocmanss,a csoen ornuroveroocos aseaco omn arcono –ns,ume ors, exers, usn •nr maneannorra,coemno cr,o nnunaencceo,n eoc.uman senses, nerves, a-on • meemaor,rocessn uns,,, aers an commun memernerconnecon comaraorvroen smseomreoernera,uraveanuaen seeossar – •rrorron –nerae ceraorsnsnom sasnem an eaxasms aen sness.oceo.- • • •euorraro rconm –raonn –ua neeuraro,c neesrsvne an oer conneconso we comonens •recon – cemca an scaroer sners neron –recon, or , commun connecons.onnecso arcecuren esserons , aaocrnemse aanrnnans, s, ma cover a we rane o oranzaona omaceeers,nassoa, sruncuersess.e ma asoeroue use, suc as: omac,umnaonoom. me,conen -nerae w s canor seeov-eor,umsz aesorooarccau caer msacnereeneaarnenno secazessues,nvua coecveneence.ensor snes rea-me env mroonaes,oeer comrsn a anac s, wosenerencesnurn seer acuaonrecmveensaaaoreson ans anreconso moeoenauures.umnaon com.onennse recros crao rene unersann. n a cess resus u n overarcn arcecure,eseson s suseunno co an unue meassemsan emeren conon. namca rearrann oranznrorearoenss coarra cconeresxuca o e mucacce,uear maceroosrcmase. s e cnasneme:e exs se- • • coaoraveacneearnnns -a er.w.are, sso cawnaree, nmeweomre,ne, u vssnua o o,r r meen anae-r c,ecvneor co u amns ncn oaroanrsa o oorsean anc oersoceo.- m mamerca exs .s.noe envoave w ora rnec mcaaeorna,sr aonw s anne smoss,a mrror,mae or oransms. ce an muceuar • • seeccaaes w r comonensa eacncueerenarware • vr ea-mearware access • recruae.., smuae w a , , or a secaroram escreeu n ‘e more aeacaonures an, we exeneo use oer s an caeoorcuems aernsocumen.urer noes one meann oese s aenn.er oranznrncesoow an are sownnure, anaern •coan m - caacnnee nnasurruacaonns,u aane u maeraneces,ncun anao, conversaona or orums an s, an maro conneceo acaons seccevces, conex ve nocaonsase on somacnus an • •omnaesc - sensors, acvaors anuanum ranomness sources a mas -e c croeaon o s,roucnnvua or mueoena oons •nass - commumaunocaeo oer s or user as nocaons uroses n or reasonn comonensorecson man or oeroceo.- ure.e can asoe casse oranznrnces.ome exames are sownn werrouso anna eoxaemnaes o arreannzneernncoenss: seconeow,ncuneseeow • •eucarnuumonnecron -ness, comm canneoevces or s sron -nessouas anac caac, canneoaenrars or • •eancsraorno -n -omoamac,c c, cananneneo so sensors newor, suc asorroroceon •asron -omac, canneo seennssors newor, suc asorace orac sensn •suaron -omac, canneo seonrssor nsewororase or cemca euvaens e aove are exames, no reur neworrea e ones, norss an exausve ormneacmnen, a onem.nee,sour-caeor onoosesasca o convenenceor racca.or o exaemr wea, ason sce, comne or exeneunconaes ma asoe sness usn successve ren aemen cae.e.,ororumnaon, or man a sue o conversaona coaoraon are amon var vaao cnosm.ne anass, smoc meaor or examennv exoavmne s o suc oer sn useoows.ures an usrae an oer ssemu onucs o arcerecure c.omooenensne overaow oeecron or aove, an connecnromeown arrowa aeosweewroures areneneo sac,oe one a uere oure, a coornaes.eese o anuree, co uosraneanesem,oceo.- s emoue vewe an unersoo wne conex oe moreascreerreecron sowosmaen a saueccn somea ‘c a mcaon.ure,ornsance, a coornaes, envronmena auo conons,oenaae uusrnos aen a wnaecermn,n a amen assess an renerecons.ss useun searanacrounn nosxe.erroen,oe nesse o , annenaron, a, ma wse, a nerrenen e coornaee converson a erorms a smarunecrreon, wo o res oerarcans.nure, anoernenaron rove o ancron e, wce accvoaes auoreevccoens.annn meo, an exames evcesrou coornaon wcu ors an oer w comman snas, aor o acvaeeuoron xerron e uzesenecuacnroom seneeueoacronoexerro anneeeer.e esus or rennoreuscraones.e usse o o sounca ex mne ures an serves anssonn c oonexe ‘, w aoucmaoan’osn. conseroe cuassrea oe a reo evoocu aormn on a an manuac wurnn a se conne.x reeannaoe on me aove, ascnormaoneonosons, moor currens, an a smerouc coun.as conan arm oeraes,e rowsoncue morera e movemenm nuaraa suc as varaonsnemeraurees, mecanca sresses, an correaons w envronmenaacorse aso recore a.num.nomaous evens, suc as aam or unexece suown, areoceo.- comonenvesr camne,e can reecse rcsor oe arm's exerences. an evenroose mensens reanao omze movemenas,rec manenance nees, reosorrvn ssemmeromveenmse.nnrosu wa m,aceneear snenrve.s as a cenranoweenormaxoneren aceownanso cranro asao resrecs oernu suecve, unceran or even conracor ons, zz annoaons.aeranusacuaaa nuance reasosn mna a conansruons or conenceevesor vaues.s enaes cou reresena an senescors roena mann amuous suaons.ornsance, an aserees".ecaze sn cous "een reeaswonee anou-esee urnees,uoss as romnor aonaaa oracorne amuno aconceranasn.es,eras eweenes aarsaraecoomna ons e.xereenaceesrnnso an orma asoacaesnowee sarn s, cannormecson mann anoenr.sors exeaamrnee, an onee, as encoen eveoeornusra roocs coue aaeomrove mneomcaaeevecce mononecnues or omzaon sraeesromoscs co orn, cross-on ue aeoracow manaemen.s oaoraoano ann on eoxwereseesra ennae e commonanuae oxerenceans. ecomesosse, amneseearrnenw aenen sroeceamz-esovsnerenomans ssem werocessmrovemen meosscosenne craesaennvesen oone. overaoceo.-ne ures an reeraeerocessmrovemen meos sownecron marcnaes oeruareons.oncue smuaon an recrumeneomen.ure acaon,u so,wencroonw omeermen caomon conexea,aenrome ‘ enerazeo oer sa use smaroonwe.ns canencue an uze,us escrnor coownex, nose canaeee ‘oe acaonorecrons serveserenor es o s.ure sows anus asraaor o arocessa can aso enae some oer eane ‘ acaon.ure revsns oaeesecarr oon waro ecess,escren sesesecrons, an w emass on recrumen aneoxmenesnon oo oesr so asssnarocess. annvon onuere or moares oues. nenx a sreosrnerocess, wcor man s wncuea o se,esnae neecron emomen as overaurnocesure, aewornerconneconacaorreareors se oena coaorsa, soeres.e aeas one anor , annan connecn some conane ne-xaserancoso ase csocraeoraeo ors.erarso,n seearae casoer: or a a ma e ne case,osena coaoraors weeneences wc a oucaeoeno sauc o weorra,r enccoamnsa,ssner eo re a xereecncne,ca sosm, sauncc eexss,er ecs.e ansnooorsmraaosneoceo.- arc w a crca mass o coaoraornerconnecons.ouere are no consecura consrans, woumaon one can szee currenracca rane as suceuonrao coaoraorsuewer an more areosse.ewerana norm ma ecce marcuea arroernaee aonccauoens an some s.arns oeraon’s coaoraor sumns.s aneeerm munaoen onsances o one or more oese e neracn we c aonaarcanssen mae aume oumnrea, asa ounures,, an sownese ano wenanosr mroumoese su ccoaoraors.oeaouearams mumensona,s exame resrcss narravse anoasr snms, oerr caansez.e ureo s connues narraven moreea, seeure.oes enrancesrom oearaem.,e eexso couuremn, a cooumn anromure se neower cener reean are sown oneoom row oure a eureem amonne me oa row, weems snownus as aoo reveeaeem,o cro car.eure an naerocessn ses are exo s no sownn enxececoe smne conasauasees oe cos.eure coumn orum, an some or a os coaoraors as sownnnurenue, m ooevranon oe ecron emomen's se oure. onoe romnures exaemme,, oernn,ne causree o a wnoe eenrer,n oer caecnro enn,ro enmvrosn emuenvaenoceo.- sear uc, wansoereecron or oer 's seee an reao conser oer nn an rameworao wro avsses a.oneecron envronmen,ss cenere on exerenceese memersavea, oernaaveanor aconase onror reevan oerarcans.nure ose areeoe accesseo,a acnaoreersuasveower accomsessaserave,namc ao r.s evauanerr a an an removn sumns, ne can.wooosas,erormance, anersuasvenesso sewse consruce acaor assssnr envcauaa monoes os acon are sown: ae, acoreeeer ow muc suor eacarners oroersuasveness oearcans,ornsance nonnerence moueseeermnemee oeser vsa.uen ouec r oure, smuaon annen oearcans anernuence on eac oeorm.ese asa weer u as examnne moreeaens.nooena movaons zesoooo arc an evenous ruses anun wou-e oraencoeo coan,ee an ,s one maaveumanarcans, execuoneas conser an ausnu wrer.,euras,e,eeraons'eermnaon a aso weero emomen's reurnons. or move onoe nex sesnure, or anoer ouae aenn oua reeurn occurso,reurena seeerao onr euvaenen “ners”eu- coaoraeon aaroueeermne : ese cmonenss,u eenna sunmnsureen seoceo.- roce osr euvaen caero acua seec acons anerormem, weerromeunsancse a,seesc ar seeu oerncrom arornerruon o.ns exame,ea ma,or oer manenance, suce as o a aceaones reasa crau usense srae seurenow conn ooens.urneor rear or e resumnaene casens exame,ure se rearese anc corronore recorn anaer use oe exerence,ncunnerence o causaon urerea seona, w wer seeee ssem co uaoorrasoenaeavora renorcemen an arcanso uaeer own memornsove ree sccoreosweo resesu acs an enaess ow successuereconsnsanaene seece snaones c ocacunrrea a wnere. s wernoare sses ass anrourreae aoreeesrcreoreecron emomen aernave oeranora emomen'surose,uenceone,c wron'se o asssesran reane an e envronmen, aneermnaon weer resus were accomvsaeon as oese eecsn someon reeasneemorareoe resources. re, an a se we ax c,onveersaon case:aeran ensnnaarcansor a ,ers r a ns roeas more sarnosses.n oneeosns sreucae we w onrese rro neown ase aeacn exame, sars weneranroms eoncue caracerzaon o a sromcueeacrna. wom amornorrom enneernorsncaon o moes o resnce mumoa communcaoan,eaervecsu oara wer,maes oroceo.- v weo, masea ve mra useeunn us se,ecoo.nsnarcs, anneraonarameersorunconn aac ae earer,e ma evene coueo seccaroarn ansaorr oe aarcu.n an case,ere weeeneoe avn usae an envronmenn ar wor, encomassnoecncaoman exerse, smuan one,eneroormraesocnr.one ousunconn asar o a , or oss sonsruce o smuae muree seroas or ae enesr.eoaea anoer cormouone cnom.sanone or aonr omze co semnusaanon exame,s can occurranmam asca a or an aon.n aoseosses,eneraon coa oormaozan.on o coe ma occurrouenerave w or wouumanmemennea a,onn eseer a case, or a comnaonereo:s ecnoo cane meos an avancemenns.oro umsen oaroaseerorceeassess o ca cnoea caosns,ne co ans:uncon w oer • •nnccoroanozna aonn ana asncronousrocesses •eamwor aneeraaeon execuons arco communcae,es an evauae conversaonanamcs amon muenernaa 'nesc asnon mroeoccoans,cs'eorre csoennvernsvaenonoanrroomvess a ann a reseronnasevse. meo anoorraoceo.- cuasrraes aernae conversaon an coaoraonracnaa srucure anracn evovesereaerseea os, msocussonases an resusa can mae easero assess an conversaonracn srurec cuorea anoraavae v ansu useu.s aernae cusomzae an evouon o coaoraveneence sasezmaso snucor amsa enaesmrove assessmen se sreaseeaouracs m s.eanescusson so ue conversaonarcansowne coumns onew sneansese o arscaussosn aenacencs exoanm maenromoooom. we cearo moremensons, rener mumea, an scae caonoee enxaaneoous eanncosm oasasrcreeanosr. arrows cneracveeaures aow exann an coasn varouseves oea an aarnc vsaunas,naseca oeneerrssuoasonnamcs an evenua voes.nure,oureo r:rocorosn auesnoasn aesocuree aosn e sxaeme,esnz ae ‘ aen, are sown saneens, anarone can’. nswern m,ce evenua vo nescussonase, movaonsor coreeeeresa arees rewveoa veoesasoer onceerosuason anaac sraees.na, summarzne wnnn resonseo aro wmn., wure voe s arorwos an excer oucome vew ccn enaesrnowno seeeu conversaon cawn.s unernea ces.oue- rouecvsaonnaensa omcss o averroaacsesn,c anu aes esesscen vsuaznnuencer sraees, ua an u o coaoraveneence smseenms m.er cacns aosssueomuromvaenm aennsnoceo.- a mueomae anassoeermne eecveness an urae srou evouonar ovecrsansmsscusserevous.e vsuazaonurer enaesumanarcans or soscane a anc raaonse scucs as rea-me ssems monorn wransarencno asae moes. ona,on a-smsassn au caornss, rencunn crca ssems mern coaorave acons. vewnos o conversaons an urnn nowneornaure, woe recaroouncer acaecraure anoa wc sows a asarcann mrome ‘ aenure escres, “usraes aorum′ “ arnoou”er o sum.nns.arncuar, ase ‘ aen s ownorum…s menonerevous, a sumn cane aeo orume- sumns,′ rees on evenoenan aerarc o nese ase se,eveseee s.eres nonerenmoow man sows suc a muorumev-ease s.senm canorou recurson or oer means…snernaao conversaonocuse o onne ooweo suarmcnas,e′,ns a se, w an ′orum.” arcuar, wao sane usus as a cane aenernaoarcaen anoer , as asoraee anenureerna,eo aeeac, aoso so ownocaon asaune ' aen ma mancue secure anmenerruonor an sumurnes ex,sn,n, a an c.eurose eonvrsoannmceen,r sauncsm asss noons oeu araouens o areumaasn,, moru anr moceemssner.ar anaon,s o oraaeennucn ressu,e assueoceo.- soowncanures,,, an,emonsrae severa oonsornerane .oneseco ornon asn raneeecroon ssem w aoaoraveonversaona o more mouar conuraomnsnrevcov cnou senara a sne sumnoe ure , an. e nocaonacaorsures, a sne suumrenuusmranese w smnesenera.one, weree s connecereco rocessesaas vsnure, we seeae econzersream,srer-omroceess uosrerns case,umn rousasc mos arorae nocaon.es seece, n aoncnaeornasonoue oeermnee exraconoue .srecneraon aowsenu senmnacoo reucemvenao vra nocaonsase ons communcaonaerns, envronmenaacors, an oe e aa, enancns exerence anroucv wne conversaon.r reevan eweenuere annrouucmesn ae.caes moouacraonacaoroaneneracon rome sumn,rovn a moreexe an a marnoaacna ooasneracve overea asrecm'saensernaceveoruunmc wonae eneraon.umn s .eocaonacaor manaese nocaon rouerouure aarrescenasn a cooncuaraoonn wacerea aor. ose s seuum one'srso seruvmeraneracons arcuarn scenaros weree sumn'srmarocuss on enann aevanaes,oce o. - cao eca neraaoroa nr,ve me c ea so nunv nmers una r co ean sn. onesesce .aeeasn res noourcecsaoonr mocaensasnemene eonrurme's cooneen an cusomzaoroenoveorr,es s cuonmnur'sa noon acaowosnorre ae creenncreas.ze on o conro an acaor canene-uneo omzeemn,reuence,a arncoarmna oocaon cevereoe sumn,ase onacors suc ase sumn's roe w n neoca,onse mrancaaem o enormaon, an e overa conversaonow. s cenraze sruonesno cane seuamon a m'sorrem sarreamasnse. an ecen nocaonrocess, mnmzn e suanmnn ao nnna come, nroe anaaer orcan uon s coso memc m,a unroo cvna aonc aaaore cra on s aersvrea acso anu anerroeewceeonn. romoen ns,eacaor can se e sumn w eoruam s oercu orer r esxesr onra caoamncoonnesnss.encesa ma arseromrecneracons acaoruorean exe menusee c suonmcen os. ausroeo mu exn eocaon acv assn e rraseoenaorara rec eon or as a swcoovercaonacaor, suc asor secur uroses w arec roucve enaemenne ono arumm.e-sceass oncee nocaonasr ereoceo.- neesrea voanr,e ca ceornnuraonsemonsraeeex an aaa oe-everane avance noocaeornen ca arcecura consrans an reuremens.normaonsevereoarcansna amees o ane cone,xuas can ensurea crca umae enancne overa user exerence anroucv o reeev caona maonner, conversaon. ravemaesournn nexoure, a varan oure sowsa a canave ere a ser auo, veo, coe, oers, asrevousscussenrom anor resonse. reacons acnanserrea wonnuman suecs revewsoenaesnmaes an reas wcncues aromnnoeeren ar sue.m.,nmaoeeenoeraon an assessmen ,ncororanees consumereeac.oeaor ancuso,se aer suenmeraons on asescrene ‘ aen, we aen r nsnerae rom.onu cana eecn moes oaaowo an ‘emeraure’ aonev seecru omr oeewreeanramreecesro snru ancur crneaovr., suc asors sumns caann, reeeurrn uoon anure conv aesr conex, noea, as menone earer,esen saona arcecure, wc mancue or ma n ae vareence, o was ano coennuencceon cao asscosene emomen wasc acceeraon ororessne ar onu cso mmaoensen wror conuraon.e recen wn moe arcecures cana wnsaram,ncuurenr n oonens suca a vsaraonsoceo.- ennccouenre mcaoner w, enconere-o rnece,n anroarcuar currenecoer-on s, aaren aveee eraon o s.ou mos oeaer wcrannnscose re on conversaonarann, an more secc coaoraoraunn oem secs cacnae ao wraeroorouceeer onesor an oeruroses or oerecnuesnownennae ar, w roces c.aa canncue ore aumene arcans, acure as wasaune ‘ aen.nureermasoere, uoons rans o can no on useumanar eunn meos e can ransrec,u aso uzerevouseavrenone or, snmcuuanon meanss o or sucusm.anarcans, evenoeon oranser areanuae moesoasor caanv eeeocnvversaons roe-an muearcans wverse veew somuae coaorave conversaons moueseveraeromnesracceso eceesns anersonaes.nsrucor . re moeneavorrome muaonas a cruca roeneeveomen an acaon o s reecroruocnes.neesa cvonore ox, a s rmeau-awoorn re sesrsemo orerorcoecsess.s om uusano an m seorvees soevma aen or uroses: erae man a aoewssnev aeno vearsao eovna:uameuaenerorman ccoen avners raoounssn oerss oecreonr sescesmosn-oce o. - semoureaoenso canneemenn rea- ewoer ca ssceesn,aarousr.e moeense,r aann ar seansoercmaroav aenme snce.naros, ecron corann an omzaon:muaons cane useoran arcans or exerencesm wonoens onareaases, aown emoearnrom a we rane o sraees an conuurea noenesor rea-wor aa coecon. smuan eren erormance mercs or use c,aseesv.eoers can omzeer ssemsor secc "wa- c ouneracua reasonn:muaons aow s an ecronso exore acons" scenaros an reason aou eoena oucomes o erenecsons ornorme. c somceusa ann a anecrnaaevees coonrseesu oerncueusr oes,eersee sasvemorss. can mae more cos-eecvcea aaness anm ee-cocnesnuc:muan comex ssems orrocesses cane more canearaeze an run a accmn an runnn rea-wor exermens.muaons exermenaon. eerae mescaes, enan ra eraon an xames o smuaonne conex o eresennvenonncue: •osrnar ancan suo smuae a conversaon an enerae snecrann aa • counnnnura mounsoe sm emn nusaones m oos a eececrovne's coeacsoroanone srnaee wes erenoceo.- • ommuazene ceoneroav sorra oe ae csomearneexnu asrarocess uner varous cononso everan smuaonecnues, secron rous, aaae, an ecennerecson-ma ann anec coroanso craanonec aomee mso.re enes o smuae conversaonsncue: •navoe exoraon o coaoraveneence varaons wou rea-meuman • •avem esearcroen noornou onaemrencs, mnemueenrc conuraons an scenaros •es conversaona ssems wou neeer snraoeees,o anvecson cans ona,e smuaon coe an recorns c e enerae vsuazao ane anaze ooso vouonorransnasreasscussene secon ononversaonanass an coaoraonua menr acsss.essmen.nnsue ssemacmrovemenso s mora exeam ceea,rea resuss o’ nuraomnseexameromsor -asesnmmeae aress more comexnmceens coomnsmuncaon caaes enae somemenaon,arer aone secrumrom o s cmoaeoraon anecsonacaor owcare anaune aen,o sueo ruerea-orrv roenes aroscor as was umansn soceascussons anecson-man.e smuaon a arroea oenae sncan auomaonoroesneraon anrann o coaoravecn eenaeensceoce o. - smseemmse.naewon cos.nuraons cane smuae, evauae, an comeno omze ensemne aernaroa scmeus.aoons aso one wao sce u an no memersor smuacra, an usrnn avevrasnaaoneas o vesr asre,enera oo a roe-an mu e ons o vew, aon w oenaormrove e wccencnc,u ane seeaerraeu amnanarerennorumecause o erama an oer sm caon conversaon uae exerence o a rocn oo conversaon asm coonaovraersveeersonaes.enera, aoa o nauraanuae a wasu o moe a cconovner,s saoon ssou we-esu no surrsea aevce suc as an ma e exraoaeno oer moen arenas, e..,emeo s ceoreasoraon.racca resus seccao oanreermrsv oneroormes ssems anass, an smar n, a nnauraarenercaconon ‘onese moro rmoeon’c.s,a seem roocos seucre asesn vo anc oan aocn’osn rsee‘renceaeane,n asnscaosees coaorave conversaon coaorave mecansms wc can accommoae.uce aroerm anso oe cro suase o oer acons caneeermne conversa orave conversaon onarcansn a .ome exame orums a acrceom smowonaneseessxame seconseow, wereumanrocorn o a arcaon. e resus cane usraenen c orre aane a monemers an enaesermrove usn e resus as snecrann aa or mu-soa sruommnns a enxames,s, o sru scm asoceo.- re onron ec suon crsro emomeoras moorr esn.our co ee wra exo aamraz reessn s oesoew s rvaruoovm nen exsa amn cersa onese, resecve. mess, weoean over on ses, “ea conversaons areo searcorece r.” w e anoer, neoanore ro sea, anausnmrovsean osron,e unon annrcae an suerocess ano an rocorne arne ar meo maenraoonssae weansornoms aoenasee sroemcru-mrowaraeve o escrene orna aen.ornsance, oose-voerocornaeeoown saes: a more comexrocorrooco cou .o ac.o uoenenaaromncu onon csonoexscuasses onror conex voeoencuen .scussruoreo rsoeuns .omeoecee nreoxmr oons .ro omoreorumo resono a.uoe ue se rene roace unsnrcoumn conexase onror conex voeoencuen ..osceuss .eae.a ao seena. w a secon voe on waoncuen conexuure rounsoceo.- n “nvesaor”acrananor a mn soeoc “e ceonere”n resoearc e scusson w conenara sarena, a an aoroncao cronaen “s seearse” ro eecsooc nnu cssesconns orraenroe croencve ar csaonovner,sa.e.ono seowa,ra.ee.oranavsoorrm annmreonm w sn ceassez snues nasas.ers, anenera searcor c , reao ausa or maemaca or meaorca e oune o suc aroresson councueasese: ..eeeroma socse nexr voe arcan voesern non-onmear, von reconzn w er an. we vonnms: ceno oces ea wc aarcraran o's reroem,scusson conen sumssons an ea cases, scenc researcnnvasn, cuassenseses. c. anmen w a se o normaon, scencaa, ases,sorca .ove resonse sca sensors, ec., curren conesa are ane wroreseca recen conenne c.ove noman, or aer reensonosmeasn,a are reaeo arocessor acevn a causa resun .aeruccea von wes, or resrc or remove msanearcaon, or .e ns, an comcoenxze a,nesrruevcenveeesamrusc,ve reeon,ncunnne recurson, excessve eresennvenon aso reas e enc. so usnarancans envuaars o a coaorave conversaona aruacea annoece mncoees soroceo.- vaarrocusaans.s ans c sacnenmarorosv.eeerormance an ecenc oe arcann reeeuure usraes aca arcan sumnn an emomen were ascussencons are aresse s comonens acn as arooser, anraser, an exame,nr.eaecronosers resonseoreneranroosasoreas aan.or rorams saaons, suc as sme cusomer servce searcerms conversaon ma aso,e aeu “maesnceanee.nce” oen suceso serve aserooser,ou ase onreene crera, weeescusrasser evauaes oerarcans'roosas aanseroosas.e sumn communcaeres wroveeseeac an arumensor or cane a nauraanuaeexuanerace. orumrou aonu, wc ememse snoewn usnnuarneua,e eaco coemsonens.roeoser,raser, anscusser can eens one secc reuremens oeas.or cnsoacnece o, a cor eac comonen mae suaeor ascusser, we annsrucon-une moanveers maoon-ocuse or aroosern aroem-sovnas. re arorae sosca'semoran couo nooeenaa wa avancemensn ecnoo, a sne s ne aree roes -rooser,raser, an ancuss aero -w wsn a sumn.owever,e mouar arcecureresenenures w secc coonrsreaxns. an cusomzaon, esecaneac ssems ornsaaonsoceo.- souonor exame,erooser can use an asrane anromeoenerae urosess, o sr saeeecens, o ar moves, eerorsnsnoeas, orore sraec ors own. n vonor an aernaeroosa wen ruesrevenrom von soa our “wernmnonre”,, rae aerraasner car can use annsrucon-une asocuse on nac, maeeer nooonveer osnae.onn.seae, araseroes no neeoe a caonsrucon-une asrane anromeore s araeras,e sru ccan ae, or use, an o.ose a onere mena saes o seor o mnnenon oers, suc aserees,esres, eavors o, a one ermoaroncs.anosn canee arasero ancae annuencee crerao evauaeeroosas, seucorum.e araser can aso use oer reevan smaros ownroosa.e ar aasseeras can co,o escenc, nove, orua orus anarcans anoas oe sn.e aeraseere csan croonsosaer sorraerooco ase ono.ornsance, mae mor ec von arcan emorano voeor an aonsc co- oes o re’csrroocosa, exn orcer anour raor waroemacarcan, orusn one.s sowsae araserne- aa rureee or no, on aaer moremoran voeans eneromame-an aes as muc se or mnoreaaone csna’ o anow vonorse can ure onanuae smar oroosasos own.a sraees c ooruece envenaseeeeroceo.- s conncseenseus cururennr,o oorcoar maan nno.e sme vonornsance, coue rane von, anurosee.scuussnersar ca csaen, aesroe u asree a mnannsruncson o-unsecussersaa cs suaeors roe eren scenaros.or exame, ascusser cane: ane usen • canarseo cnonvsn ocwen oaveorra sracesaons woersuason caac.sn oscusser roosas usn varousersuasvee acccneuess, suroosa or reec oers’ or auor. saesoscusser coueu on excs asn a saeeassoo emoon,oc, •n unaseue orournas.sn o s or s. maraee scusser canrove oecve an anacaecnacue asn, su acru amsensor or aanseroosas usn varous ournasscusser cou evenaces, evence, or reasonn.n unaseue or access an use.n unaseue a o sraoruer oen resourcea an memer can e commerca s avaaeor searcna ors anascsussse or couease on man o s comne va no a ”ee rrom man secas xers” snceea n oxers”eon a “eo o communcae w earcc oaner e axeers are aens nous resources, an can • sucer aso assvocaeess, e mxesa onors,e m soeacs erraumn ors,ee owo r cer reunm. cs.aseac ann un oasescusssecrus csaenrsaveoceo.- s ow.n avanaes ansavanaeseenn one conex anoas oe aonoonas.,rscussers cane useanvoveumanarcansn s or usr caanor anr eox evame,umanarcans canrovenu oreeacoe creae more na nea sunenseorancs oorn assseswaneecneoeumanaarrccaanns a.nse canorum. erener esx caamnees u wse su orceoro eanccaee rane o conuraons wc scenaro. nese smuaon scenar ar o a arcann a nese smuaon arcan areemseves s or somsu oaneo wns.ereo orn eexa omr meo,rears o a • sceenarrooso asner oaurc coamnese. aeroosaerenera ceasnr uoseo asnas som cuoammnunceren e araser anscusserars ae w •e araserar , as we aseorum. varous moes an ca anoer a smuaona evauaeseroosas runnn communcae weroomses.r ane asraser smuaon can use an o •escusserar cane a acruosvseresares, as we aseorum. eren sorerenuroses.escuseserac an ca anr uumens usn communcae werooser an araserars, as we aseseo arnum.ooceo.- eneerraevoan oumeerneavaonuemneernaaonone an neraon oaoraveonversa neraon ecnues w en ona ssemsresens aoweru aroaco sreanncns oeer,o wrmacnc een an versa o conversaona aens. comnne exernanowee sources,a wesee rereva an uzaon o reevannormaonromneraon aowsore creaon o m cooreanoroarmvee a,n cosrue naure o s,s conversaona ssems. nex-aware, an aaaeeverannse cnoeercavoen,neeence s oervess m asemeerr ameanrs, wecscon m-maanncu eneo, an wumcan searvrecs asanse.ac memer oe as accesso an aumenaonaase, accessosaase ex caenrn vaarn aomwonee reosorore comonen.eeve o maave resrce accesso secc maerms oers,e w someavnu access we oers exerse, ane secc reuremens oe convaerassaeo,naeeansn a oann.er roes, acoaacora coemeonnene craanonenerweene ane ssem, an oona cnooerrmneaaorneewweeeenneesewo c aonmoeouce. ne sseem,anacnaeor co semrvmeusn asca anon an roc ns.s resonseor manane rereva reeveasns,nncourmano rnecoeven re coaoraveecsonsrome rearnenormaonoe sseermevneero amroe aruaemeonrmaao.naase, anassnsoceo.- arcecurea reacaor can asoeesneoane aonaass seccoe rerocess uremens oe conversaona ssem.ornsance, maerormaa anen s,seemrn., c oarn a asroemaono omzeenormaonoweweeneecnuesomrovee ecenc oemene r ceacn mecansms oraa comressonnvovnare-scaeaases or rea-me conrveervsaaornoace rses,uarremceunasr.n scenaros necessarn acuemeenaonacaa,aorenasrocessee 's ouu anrearee e eraes aromancuessnormaon, auemcevnee "romn"see mnemaosrse ooee s sssem ae sar oerom.s eneraon. emorurerrocessn an resonse eneraoneecn suesse,m suce ansraonceusasees meo aeusm oren seeuenrom usns sanar rouce a resonseancororaese rerevenoce-o-seuence moes,o acnoe , were caneurer rene,srmcuasseon,. ansn resonsesene onon conversaon. eraenoe w c e rereervaav aeum coemnanonnecen couaeso orave,ecssonn-emaranon c eanaaesese o creaons o moonrveernsaoromnea a anen csoneax cuaan e aecrvoeraeev reersaoen esxese.rnas snonweresec s aourcroesacoraosuceeoceo.- woeen raaneo o snomcaanns,n ecnuancne cuesoemreorrm suancoer o, e councvaerosna,oenaaca sre,s aenms m aocrreo.ss a ene arnaonem onerencsn:uuracnemoresorumans an s conce o remner rnsnroucenese w ' aens.reamws a comenaraeoe anrevous,eumansuc resurace reevan mner rns, asescreerenormaonrecen anncomnone ca ans conemnuoere cso an conexua emo resumee conversaon more eecve.s conce cnversaon, enanncororaneocaoncorn aneecon sseman, asenurroeurc eexene ' amenn,so w enann acee ereacmevwenoerss ne su . o nocaons anromsorouman an s evsnure, we can seeoweocaoncorn aneecon usemmn, or w,nas a cruca roenevernaree, conex-awareromso remner rns,enee surammnew,or.eseroms serve aurose smaro conrue meannuoe coao wraevee cronuvmerasna oron.,uc orense an eac sunm a ssem w a acaor, can evene conneceo comonens o conexuana.a rerse evneaersome exernacaororovee w reevanareeromsors assocae suam sonur.ces, wce canen useoeneraeoce o. - -sneero cmases w, werec a sumns an ,ese nocaons cou aeeorm o communcaonaerns,e ar ceu crraerneu s crae ase one anass o e sumn's acors. recevn eseaore roame os,ee su cmonnversaon, an oer reevan enerae resonsesa are more coeren an conexua a carnourace. rereve an smaronee c coase o auman sumn,e nocaons can serve as remner rns, sumn ucncee unroo suecee wne 'e onoanen c.oese nocaons cane eumanemorar senae orsrace. rovn an cvoenrcsaseo snu, even eumanaseen scussone onreraon oneeumoanns suam re mmar o e recen seamess r nunreoeer c aoeanoorna,veeroces csa.nacae a ocaoown reacconsaoerrnu areows wor a msore so-se ncoaeonnne mrano.neewreeseenncee o e a annazen e. e coonvecrasaononacoaor canae one roe o a smar meaor, mos eecve waoever nocawo anns ane surommns.s' caracerscsoeermnee nocaoornsnsaasnece o,n weeocaonacaor can aa eorma an conen o envuareerences, suce arsree seurrmnsuman or . can asoaeno accouneve oea reureneroms.e moaaornesee. n.o, vscua cues, auo aers ore nees,eocaonacaor can omzee eecveneasso onsoe eac sunemrna'osn.oceo.-normaoonreover,eocaonacaor canacaeereconaow oneraconsaecwenenoee a,n aowe . caneee sumns' resonses an sraeesase one oserve ouconme ssemo connuous renes nocaon me,ecomnncreasn eecve aese.versneeacoo canee earn over vauae conruonsrome sumns. reormormsana ece mos reevan an use an exameromor an memenaon o aercoermaanncaeer ma asoe cane moeo creae aversara an coaoraaraerormanceanaer, wc renemens,s sownnxame. macneearnn comoneonsu cranere ennarnoceuceenaeraacona oe conn,uous,m anrov, aonauncona erormancevauaor monors mue mercs annemcaenor an aaaon.e eecveness oeenerae resonses,e ecenc onormaonso assesse overaua oe coaorave conversaon.e erorman rceernevea, ane anazeseerormanceaa an masac onoe conversaonranrreeren enn areasormrovemen.r scr, m eaneranscr as anxerencean, coanvenno an ,e ssem caneverae aecronorocess anearnrome erorrmsaanocne.a exerences,eneran aconaenssor omzne 'soceo.- urereveso unme aroac comnese srens o mue ssemso enaee uman an aernc oans. ssemsa can aaoe nees anreerences oo aove.areouress menonvceanoonnss nomeoe exames an emomensescre or exame,eren comn aanon vsaraons areosse wne scoe oenvenon. ars o a arcan eren ane asrr aanneomremnass o o s cane useoreren scussons cane use erenroocos an meosorro seosas, arasas, an roosas cane use erenass an scenaros cane areecn an communcan arcan an so on.eresennven sse e m on amsorove aeneraramewor an ane cousoomr uzsenor varsouosrueronsevs anua aarsca oo ans. arcana cane aae soware-uraseermmore,e wmeneaoensr,e aseenrnanvveenoanrwaasre-eeansermmaremeenscaroennerms o osse.e varous comonen s are aso aca s oe ssem,ncune sumns, s, an evces,ors, cane reaze usn a comnaon oarwareevces suc asever rocessn m ucrnosrocessosrs, acaon-seccnerae crcus s, cenra ssem-on-a-c o, arcraeccsrocessn uns s,ensorrocessn uns s, soware-rsesnearwareu sroesu,oanns.uaerocessn uns s an oeroceo.- ersonaesearware comonens caneneraeno varousevces,ncun ommevces,eecommuncaonevces, on-remses servers, an cou servers. comuuenrc naewonores,w aeeneseevces caneacaerou ceuar newors,memenaons,en oe srs coemmm cuanncaoeon cannes.everanarware-ase ecenc, an scaa comareouren saow aacre-evaesem soroveerormance, arware-asememenaons can oer enance secureauuroesns a.noreover, or secc use cases aneomen scenaros. cane omzennovaounrs –ern ecmuonm aenva oncee noresecnaonnve cnaoanesesn,e seanmeerssneraon os macneearnn uns,ransaren conversaonracn, an rous samouna, mouar comaonecnuseso –sso eena weran.sor on an ounares o wa mavenusra acaonsause aomane auure wereneen ssems can enaen naura, conex-aware esue ssa wnarsum oanrsa,n asaarnonvua nees anreerences we mananne suc as s, worn snerenc w an s aceccoaunzae.n sus vson, avance ssems, roems anscover nove souons. mnsoace comex cou con mnaunouusacu ornmazces o eeuraoens, wearnnecrroomn-enaas eex seensors an acuaors wuman exerso ancae anrevenssueseoree arsre.enceea a-nm ceoaoranoceo.- n soaecoaoenrss,nnoorrmmee an emosw aenreeov meraeearoau-rvnenuevcesnonesr.aces, wouee coc sunoeraocaare,ens, co-arvoerna vnru wa as msseancas coruoessroovnaseoer esnosnuarez oe,m roaun ca-ree- oueccomroens.ramewso coru ensueres suraacree raemevenan rencosmmsenroamo vnass ar meercaeraure, wee an ane wesracces. ansaren, auae, a a crusc saoc roeenrarvens wnno cvoamveex souooan caenes, -enae ssems cou ssems, omzn resource aoca s acrossnusres. moennrcae saeoers,eseneen ssemon, anacan coaoraon amonverse an resenuure. s coue car aaowars a more susanae caneearrneesennvenons nous aecnooca acevemen,u a vsonorow ounaonorsuseno a susmeen an emoweruman caaes.rovn a uman vaues an msa areransaren, accounae, an more aaaeo anecro onverrasmew,oncunrouumananuae anarcaon,e oena o arcaneenrce r.eresens a sncan seorwarn reazneuoce o. - es:ncu,es suec maer e, e xersease on a reresenaonoc an connevrearsanoonwse suce, a esx voereesn acne, ouecso.mes, an cre orerormancen e acvacovna anon: evno aun eomn oomee mno,s seuccroecssesus oroncesasnn areaecsrorno,u w ccomeaesoon. reorernc ove acvreearevaosu.on:vouon va comeon o mrrorreasrom ec cron:n resonseor execun acons orecsons mae a or oer srosn,e omse.n ransan -eve ansnoow-eve commansor acuaors or onsc: neaveorm o coaoraon reconzeno. macnes”:.nn arercesaennnevenenocne,, wecermsse ,ne as “anne enceemonsraenercanea . “os” or “caos” areneen cenaos, ana coon aurec u ase oeros anorumans. aos are execuaerorams caae or conversaon w c sonversaonanu an ouun aorum.os ma e evouonar caaove, cncca, xae, weren ao ma enaencreme or e na canesosecson mecansm.e., rammanrsersuaa vancremena or exense neura newors, exense exenson, o orr aarsuesrsm,e renco or rens oons eex meercenacnes amn secerss.oneaae,ecseorenncreeee crweaeeonn so amneoceo.-sorms o,arcuareac socasc caos, an coaoraze escreeren, aanee r aereu areeoea eureecs avearcaen a as sumns on coaoraze, s seennexames, avannc ceaa-esaoarcaen coaoraveorumroocos. enae a more moeranrocornsease cuaoesu amreanesnera ae, or canerann, aeasoeeve o orenaonromn. , evene canenerom or examneanonsc:anraconans sceeecaovno.rs conseren exerence ano anass, resonses,nracsuer:n a comonen o a caorocessn useo evauaeroose resu oeroosass anar osc aussacon.aor or e araser ma canese ase arcanrcvenes:enoos,oresnacrucnanue nroormmanceeoaa, soarrccaaan, coe. ecrosssan:onversaonaersona asssansmemene usn conversansonna a sos suecro arms sceeuuncnon o aeer,ncun smsc unue, as ar reresenn auman, anenrse,r- maum,a anooe searces, an conversaonse..,eeone, veo cas,exs an emans,n aenrac rons ann reconveancesromror conversaons, an usno,ersuaseosn aonn usn ceoseaarcoraer,oneaco aecr, mevneeor,s nuvrese o aunc noena r o cmaeres.vesresn oeracn wecurmonan asss ansan sssenmcsu.e aoce o. - envronssocae ssocaons: aa rerevaecnue useor rean canesn emamen ex aner ceonnceexer orormaranccea mnesr wc useorsoeeorrmmaneonro anos eeva reusaoonns.es, an coaorasvmemaesrsc rae:u comuer arcecure useorove ecenrocessn o newors, aormc mronen,e mrenrro rresnou,r ececs.,, r ee..ure,eren,ro,cersasnnso rremsso,u nrceeusr.a mu esronccesrsoenso wuscne orrueraerocesses: rorammn meooo o creae erormance,or examen creeanne menen annaraeo aceve suerorneracon. u e can ae resonsesn a conversaona seec reucoonroonn:, sneaer seencaczaeono,r orr soecnesmsenn a anna ansas.zn auoaa, suc as caos,uormuemns,a auono:maonne anenceo auncmreeanseauomnanr,o reuecrsvoeer usoerm oa anceorm,ne ence an o anu,mnesnaoonno rremearsoo an a nreacnnorma n, m ano nns aon assoca,eor exam.e arcve cuoneennc waocn:sro avvaeaseeno o seerc uusrers a eunaenescae arcans accumuae mancreasencusonnormaon ouure s. securervae connecons anoce o. - arcanac oonnsnxreerveonuces: rreocvorees a meooruomrsm.rovemen esn newncunacrocreosusnn oroc reessosno:rrocessns an we osnoer or w unuse resources oaa srucureso consoaon an sm caon eermnaon ouumreraorvecerormance an reconzeaernso reace w smos smuaon usn ,ra ana eornronr. ’sase on mrrorn, rumnaon an maser anen mearnaoer: o muuce aveanaee c caaoos. wc acs means o an overseer, an usese u uncon o eenero, as osomseeomenee cur arse a neura newor, rocorsscusson amons nnvenon wc acev arcan coaorave s an umansn a o e usee o a cooa,orearsvueasone,errmorn ceo raesoroansoen usenro mrmuancee, e uc. uncons,ncun coaoraovceono:rumsu anc,e arvea usaeeo enaae cu srurcecnecssua re ccaneen uss oe aos acnncenveor a ona resources,ncunaserrocessn,arae varanrocessno,n eco. acure aen, arev:ouosa-osrcaovsee aorncversaona -erncaecnoo o e ‘ orumo coaoraen nauraanueacuer ceonovrerusamaonns an an ecasrocn-manas cnon.nece va a eween aoaeroorarmvaenceonvaenrasaero -na comoneno s ansaemze ane coen evner-suaseorns wranoscnreracoce o. - werormna orerorovens s an recommenaonsormrovn e 's romncne. anncee. coenevexrsaamones. nauraanuae, anmemenaon cane mae smuaean ver:o an suc asn, exen, reaance, omze, conen-a,c rceeassn ane reorreovan, s crreoasms-s on mno,m aesnsoacra eovnen anaoar sneaorc an. oseor conversaoan wo: on oer aorso aan raonreum oannseracve conversaona sa conuc a rovn conversaonanu an ouun. aoaos are execuaerorams caae o ccca or sae, weren ao ma enaencrermume.os ma e evouonar caae, .e., ex n ersuaa vancremena or exnean canesosecson mecansm rammars orarsers, recorn o exerenc se neura newors, exense exenson, or ausmen o resonse mecanes amn secerss.oneeaa,.ecsonree creaon an uerances,ronroomosca an:n re csonovnesressaonn asn,e ore ermeo conmveenrsa, uosnn se amens,ncun uanze same ace sanarze me conseron raesoonn:sea or oonse, anrocerses oc renac cona aoreacvseo onunccomuesn an ev raesuuasn.nus, oaorave:rouce or conuce wo or moreares wornoeer.oceo.- coaoraoesaoraaraasooaoraora:n ene.. or sumna coaoraozaaoorna,voear:cna aerncaoanoeraevneceo snvseermsaoesnane, or mooerumsrou enaen coaoraveecson-man,ca excannnormaon a an reasonn w oer orumanarcans. n ame ao maaonra av ceoeocnvveersaecon: srucurescusson amon arcans canvoonvs.e m son or sovn aroem.oaorave conversaons ees o ue rouns oroosneas,scussner mers, an von on wc aonex o:eorra aes,ncu emno comnveenrs,anconuessore, ovaerrac sanua roon an envronmenn aa sources, an reevanacrounnowee. es anoas, exerna recoreo onrenx auaeerceonnv meeanucme:.e rean o conenn a reae conexas somenonaexueansz.aoorn e:xamenerea, a,orovenormaon aoue suaonn wc aon oose conexu conversaon semen mae conexuaze e me, ec. a susuonsoraceoers suc asronouns,ocaon,oceo.- s, escornowra,c osr: smreaerm.enseween enes.or exame,os ma use smar conracs, eresenou cnoeuraceu,aernennx:amoeasonncuoceuseoxa osncoweas m aveeen, or araerocessn o wa- scenaros an conracons. rocessn enan suc asraer:craeon, ou.cor a arcans mancue coaoraveeeac coma . omes,eso, reuess,ocnowee anersona anoerroomssanomora an comeasoonnenn:o aumen ne awaorrc caann an a a c souncvceersssauonaecrsoomn. :onneconsemoraasscaon aeas onaea s sourercaemoa asoeasaa on sere reacmev:e ar c.onnuous or sem-connuousow oaarom ecsonse acnroena:rn mroamcneere oarnn ssemarocessesxerenceanso mae aarucure ,oaouracovmees.oe comonensncueexerencean saesorern, seecn, an acn onnv eexrsaeroennaces. orums, an aene o conveecroneneaes:ecronene saes one oerne.. cos,r rseasoounrcaes a,n rs en,v reroanmen,a co evaenosr,a seonec coonnsuerraenocns,me ane snseamveor, weeoce o. -eusrsorse omemenn vaue an ror acons, anor rumnaon concernn recesosn,n ca musaaeorns anncu cornre raevoenw m aenmo rre-exnamsnaon o.rorecsons usn conuncosncu wsser:ne a an aesc aussrears reerc'se evveasu aanonrasn osmrosossceus rseosno rnesseso,n ases,nncue neeoascuosns,oenr.suason an comm n ma resu o mens escusser ma canese ase scusson: ase o coaorave conversaonaecson man. cuure, voaxuaess,c couonecr:acouaas,onro anaana,ncun ees,mann, m s,con, exaeraon,es,un.n exame oo sxmasccaons,r moceeaor, sme, sarcasm, araerocessn o une oucomes caneerme asraonsas.n wc enaes :xerence an a seres or sream o evenaa. smuae, rea:n axneroennc sereamasn oa maomerucure, suc asne ss an marceso rucur nar evenaano anxerence anaa ormuae.onrams areoseor conen-accesse rereva, cross-nn an searc. eorasoneewo srousn rasn annmroames s,me a aec caracerranscr onso auxar means suc as arenownne a asr acorureene an rocesse, anu ormane rom nauraanuaeescr ons, ann reverse: crreaann v nsuas an mumoamaes rom mu-moaaa an aa sreams. e ma e e a sauernaamn wuaeneescrsrersoensoceo.- anacarosn oemeesx,n o are “raemaeesrn o a sue mne” m reoaonorcnuree,w oerennerneseerrveerames orrane neura nes,o smuae an reaneseuman-e s oaons ma memores so asoonemno sreams oxerenc reams o momenar rammars. eans exense anenerave cane s,e amnen ese:menarsxo er memsesnns o an recoorsee e cxomeroennceen,s.ncunne an moon:n an emomen, a comonen oo a .nseme:n an emomen, a coaoran newor oecrons,or examen en manv croonnnmecen eanvrvoennmse:naxe ervneans c,o rnanexn anro acmv mu.oer s eexnasmorse,o aacscaaoorransucerso anac . acaorvsonucounnu raanoonm o anar aene veacraroonnss: ano cacnaeosnso orocarcans an recrumen o reaeaen, ec. esses,emrove ovroueornaareeroosrmvanece,eoaevneaonc aaaornsc:uaro cacnaneo,n asreaa, o arr ceonreexceo acaovno,u e.o.,n “aroraae: resomonsoense”n.s o a anecronsa areeneranoceo.- reresenxerence: un onormaon,arcuar asrocesse aecron, convn,n an emomen, ascree even or oservaon, suc as a sensor rean, a xeerresanceonuarnn,s o.r aecson oucome.xerences areneoeeroorm exerencxese,r reenrceean:n an emomen, a cronooca seuence one aecron.xerseenncenesor o evens an oservaons, eseca asrocesse acae reasonn,recaonnss, a aren s moraecnxerenceanaarucures so comexes o s are anazeor comneexea cronrrneasouncs asrou mmcr, an arcan cre , an oerwseo rene anmrove r seuscon asse coaorave resus, eneraveversaraewors aneneraveoaoraveews,orncs.unure use o emomen conenesxor, ..a cson oenaarnnere.eor vrua er exerence, ou'reno, woee recorn o xerencer:n en a accumuaesxerence. coaoraxzeer exseerm s:semorsm w oc canno ownerane aes ara.rmomens o ncue exame, a conversaon w aoao rear a wcnaunrones cann a recru. ano er ssem cao w anowee-ase o wn ene xer conversao reneraor manenancenen aaenn.rarnc.e coas coraze, an exer ssem canencue as an avaae caooncrease rea anaenrs suanseorn.scaorm comnaons o mue exer ssemsoce o. - exennxeunnse: nowee ssem an rorammnmemenaona enaes rammars. cona an a caonor exame va exense an enerave connecexearnracnaenrnsa anonaversaon: nerna conversaonncuesrec umans, caos an rsc, anao mrsu,s weer aeccearcans anacaors ma e arcan oracaor ma connec an exerneenoe coaorave conversaon. conversaon. a conversaonoenerna rocess,acuoaeosr: no cormeconenar oc aaenecas soun-moras ann. mxaanmaese coaoraon acaes conversaons,onvenormanaesarcan enrexesncueerocor racsarcanerormance. , an coreeeer ase, sucor asn va:raoronsr oam am cna moeaorocoan u osreaco craeaore mu erances o a coe s w suaona suerorerormance. orove mu e aernave rammaros,rm asa oaonseuaoes n:auarnauaanesuaa are narrow ene xeexcons an rown an evovnexcons an rammesa wrs, w muc vaerex seea, eexr,ensme,e a,n am conueoxus., e emoorumme:n o veneuernes wencnv ceonnvoenr,sa aoonruam cos aa coornavon occurs.ore secca,n oena roucn resus uze exerna orn anoeerrsaoruomna. comun ssemoceo.- w oearsm, ru:es oo aao acna ac eevmen.s oameane..on scorn, comeon consss oenewrao nveversaraewor : e oeeearnn arcecurea eac oer. euraen neerwaors, aeneraor an ascrmnaor, wc comee aans scrmnaorearnsosonruesarnseow cereae reascaae..,maes,ex wee aversararocess, s caneneraeen rea r aenasecne arnaevearsae. ourouus.s oucomes w -c a noeveenerave coaorave newor ,ase on , were ose an resonsneesraoe varees oromsoroena coaorave oucomes are coaoraara rea, cre are use anoarrovcae souccessve renemen o sumn acaors. n mercsorarcans an crean neenwer,a orvenar ancaernveavenceen:ecnues an moesocuse onra e conen anaa samesa reseme aven ennnaase.enerave ssemsearneaerns, srucures, an caracerscs o erawunaroam ane u ssaemesnoweeoenerae nove,ause examesa aearo suervse macneearnnsr.uso an,nrcun unsuervse, sem-suervse anmae an veo sness, nauraanouaaceaesneeen aeo varousomans, suc as rea.xce as noe oerwse,nsocumernaonen, mu,sce comoson, an vrua ewors, an suses oses suc as anenr,n aesra weve as,eneenrearaveveoceo.-exoeos,m aaree u,s aeuoen oerra veo an. euvaeno reeroenerave acaonsncun eneraveewors - seeeneravercaneence e erarccaonex:onex maeaere, e..,eoca conex o an , con ceoxnse.xs one an assocae conexs, anerurerne an assocae sme comrn:anon ans, emomen, arcans caner,ncun nous aumenn auman, aun m aore comarexc oneseumanresennor an, rocor. “resennor” cou ran ann an exerna conversaonrou a suesons an suc as ane,r oorm uuznen re w aeeromer,oen oere somacncaors, or .noer emomen careamese resonsesase on arner,e. aersonazeo,ranerom emas,exs an esoar cone cao ec .. receve conens conserero ,oss,ocumens, srea sees,naves an resonses.urerms, we sen or uae conens consers as ee, ecor woee recorenn a o emomenncues somac sensorasnans, arners caae o reres um exane arse ance,nrcun an cone.x, an creaon o cone resenanoenweeewnenen: snaecroraameosn o arn o oerwers ae coromxmeae monssson enaaae. smoon ooceo.- resourcensceonr, avne:esr vzaer oarnsn ou,ce sumenoerorm an acon, an as a meooncrease conruonsoesre coaoravecc oeusscoum cesa.ose.., recevn voes,es, an oerann muascranesroocesnsees:enroecnesses ac reeuvern co caooorranvaeonoa acsr.ossneenen roun evoormuaon asnem msoan r.cauaes:sems ananuaes wc are oranca creae unersoo esene onurn conversaon as use e seaer anmneemeen nne cee, ue esnnce es,ecann arre noens r naneewm moo urrs: aenaraen neense censce ,unc ecee .:, a m cuasncneesnea ceanncee, cororae reconze erormance. n unseceneence ornercoon:neenerne on cc s -nownne ar,s neworrooco cane use scaeves.n s anecronso eac oer, anoacae conneconso :anuae moe -areanuaeoe ne emeeranueme on: renoerennae aaucamoenn oec .ron an caoersuaa soce o. - arcanocsa, s:ore nearmrro ewve snese,c eoc.n o conexsncun envronmena sensors, oranze eamcreorceenu caornuoomnaar:ouner acoannevcee res newors o mouar s wc se- oransms. rucurn, e macroscaeooca onwa’soacuarro ounne: eemenar or unceuar auomaa, suc as maemacanon e s, ca con csase o sme, aenwor-s smuenseon saserma cecasooweenoramn rueses wouacorn asncronousrocesses. conras,e nesen ane mneuerave connecons o ensemes w srue noc aere anaoouso mac aonroocose srucures comexeormsrosecvaeeo mu sceuar oransms or macroceuar auomaa.us as ecrons an connece ec eacozses memosu car oransrou aave reoranzaon, mcroscoc comonens.ecroenousecomano ses-oasseme emeren cononrom resemesooca ce ea. n o unererormn uns even eemens oarxasr scoes a:soe me auemoenersoornmanaeaar s arnuc nuoren unseearo a sore an rocesse numerc, a anumerc, mumoa, oroona an semenenormnaasons.,ncun seuence orro ern:vroenamrnennarocess sae were a rocess cannernaze a vewe resonseor conversaon, e mvuesnsomane acn wou acua acon so asoreare a common w enernaze seceusen ocre o.er acon uon auure smuus reconze asnoce o. - o an:aeccnreonearorncenss -nora esexam one,encremena an evouonarmrovemenn sca. creaon anesn o sn vvo an ocuse on a: seea sccneearnn n - mouararware or soware comonen man mou, eac.ze macneearnnas. sncue sensors, acuaors,ecson- com auraanuae:ncues evove an evovnnorma an uman-anureenseanuaes use we, oranc, evove, an evovn enes.aura c aesncue seec,ronuncaon,enor,esure, an somac cues wren oomomuncaons mumoa communcaons suc as neracesncun soun, sr,ase,ouc an vsonuman commonanuaes comneanuaes suc as rereersaeno,eras uaeor coaoraveuman comuerneracons an oer conaesonoar coamnmuuanecsa suocns as morses, c soouen, ss annan ouear me,earnas.e,a aunra seamnauaorees, a an sncromxe comuerroocos. re reresenaon:s.auraanuaeneracerooco - aases are maeno unuse anecroowen coreus:eecareono anea or vanran sussoarn rceeuss.e ose conescrn runn o ssems, anoncreaseerormance an ecenc. monens,o reeve nosoce o. -rannreoumra a ceorwuosr.: cass o nerena resonse mecansmsase rmar one -ocaoncorn an eecon - an arevae acronmore cocmnmouonca oon neo ‘caaoenn,rsem an meoorcorn an eecon o emomen o reerence reemsennaeonrou conexuaeeac.nereerreo remn eerson cae o e conre rnn os, a renason coenvaers uaseon a wn excere ca oer.eror ca meanso crsearen v:aranss anar cocmannas monas oe e cxresaen aseoro acucevoen evaocaor or oer anos seveec resouns,ronucu snmunaoon an an co coamoreavoen s. s, aree an raunoomnar canes, rovesuocro am ceo:a cooranseveu reensceon ose a ocuocno.mnenacrucunar,ern a snvenon o e caose so aso resun a coaorave oucomes,u aana n resunn cane rocess snvenonrovesorroosn,osn,recn an re asoencse arocn suc as coaoran ecronsroosn oesre oucomes,ncenves an eons, an oer coaoraorneracons. rsuason arcan:n en uman or a acve c mrooemsnen,es acsu ssusnm,n ans, war scuecara,ze r vooesne o.n.,eroaso.n osear rru , acesarano ss a e arr,escucssaer.oceo.- conexs,a erccanen:e name an oerennormaonanuaes,ocaons,ncueoc.,n aosswoceaee, s ws, a uanenuse, crener,or aarcann a , wc ma an oernormaon reaeoeenarasc,aaones a,neamee meamce,r ess, arcva oucomes, coaorave oucomes, cre, voes, reuess,es o,es,xoercence, resere coe an resources,ncunor muensanaons anersonaso.nuaance,nsanaons,arcan names anersona e newen can s mae assocae w a sne unue. smuaneous occeu crrrenae crou reroucon o cones an varansorarcaonn arcans anacaorsonov aer csoaaonosra anveorume a mon o coaorave cao oer caos an an oerroocos. ern exsn s anor conversaerosnu.ana a con:versea caonaac cooneexe,rsuea ae,arocru aararcoaen connvncerouo canes mn, aneresuu a conversaon arcans oen reeavor.so,eereeo wc a resene oers.o cannersusaeaees oarrecsonsase on evence or arumensn resonseo newnormaon, weessercsuaanas aere on meoreeo aaerosonsna vews. s ma reman commeoer arcanersuarosuon: cnonuveenrscanon o.uuerse o reseorsnusaess,vea crocnuvearrsaonos se o a conversaonnvua an mue conversaona uerances “nnae,ransacoenam,eonscanc”ueoceo.- “ reaarsounmse”n., enr ..,ce raa oro,n osr , o ex roueors ,suu naasvoonn" unac “eu,eeos a e,aos,oos” “asn, arun, orvn ooase cnce,neaemaweorrs, e,c c.oaoraon, comeon usen aeecneronrocoes esnan:eaos r aes coomnseueern aerrcaoencure aronce assnrorammsnn m seorooo cnoenrenonn saessnc vua anror sor-crcuaraerocessn.araerocessns rocessn usn musese smuenc m saecera ezxeers, orarcans,or examearae near, rane,uorum, see, ornerenaura usnan muuaesee v.o.nrooconon- smuaneousrocessnns, mroveoenzn mar, ar ans anrenc, or mueracaecs. uomaa arenerreannem caenasean rearranemens an cusomzeacroceuar , vecors,ensors, an oera oa, a asnnc carnonousaraerocessn wcs acaeo comun connecon, oraraen mue u numzee srenca szseemsarcanse..uanumernar,manar,areerex concurrence rea coneernecne raaax.,aance anoxaoscoocac,: ore caasocunanennunaemreenna was e.e.r,enua wnaums - sruocces assna.se onee orwar aoss aea:sss osum areu ams aena.coorr exuamrosees orecon orecson manu aoron o a re , aaceoeroecae eemen or smuaon, anassosn asne canreec usoen.onoena susuon oons, so aso enaeoceo.- eesrere recsuons:ne. vauas aen ouceocmersonso,rreecaroncs aarne msan ae c soo aasooraev aeeecos coauns.e reacn me aroeesmena, are uses aroe m usaeeoreosco cnosa areorasocru assceon as,o ev.e.., rresoronos ceosavoraors arcan s anecrons,o acevee en reeccno coaoraorsesre oucomes. r ns a anre a mvoaenorn neuasrvae o susceommesa, eu.re..,recn an avon a car accen or enaresor aecrocroesns'sn re:socncseeeoraeen resaoense.ronroec cronrocessn, somena rocess,or exame urencn a communcaon or an aomeon oeu coaon a successuror resonseo assocae s rmaure movemen reconves sncoae coaoraon. , an sar o a sncronze an cornovcerosra:ons, een oorcanc caooar roesraoonnsreoooracanncun moeran e saes oroosn,scussn, an von oncoeass,. ansu cnarcansrou ver mnmarocoro a more coacn anun amnsraano sr.ane secrumrom a uzznuanum:uanum comun cane useo comueroasc means anenexacneesrs.reaons o nauraanuaes wer amu, soness aneneraoce o. - e uanumonnecron: enanemen resersornsan,roa sceeac, rocsaonseesw aneen am us.eso wucan reumman unsrcesso anve na unurauaneruea.e meann ave moeso acc:eses arneva u-zuem exenerenaennoewraeones so aurcroesraumrmnneecroncuea enaes resonses or ouus. ess oeneran areaencruroroun:s,eecarmusm anen co seeccaonss oor s orecanazzen, meuneraeze comonens an s. an cusomrane ecroneenerannce:oeronr aa smemconn mnveocoaoonoeorae caenres usnevocoa enoaneas s caomes oee a. or examenorcemen: earnn rocess were reeonrovesncrease assocaons, assocaone w o m ceomaerosraven o suesco amnes s.eres,ncunneresennvenon, rou aereoucon:eroucon o s,ecrons an s ma eerorme cones wc oroeruaceonneaceaor or oer meansoenerae osrn wc ma e a ono ‘mxes’ o erennenon s seearaeorums, or varans.or exame,n ersona caracersc, or comnrsaoon ac ocenuemae, ormns roecon oncue oer comnaora varaons, or a merer w a envoouer.on oe e cao mancue recomnn an reurosn orons o s as aacrosuen varaas,o anns maoce o. - a csassoecs oane coraons o s w eren ecrons an s.narcuar,ese an aress oero mo “cvaanonns susc m ans n”ew are uerorumneconns or aner noewm coroaveorearvoermoanacse. caneeseornssuea:sonnc oue as an u,eraencceronn a o cronversaoan w an a mcoonauenure r aevce or exame o canesnuure resonsesncue mo n a cao sroeceesoenrsseosn.an cocnvoenrss aanon oae rerseoanrnsee ca resaonseess.ncun , a new vocauar,rammar an semancs, snonmus:m renane,num, renaasonn:, ceo ancemon oann,n aou somen mu emes me consern, reconsern, mun over, suann.,n aeeecraronn,onern, musn, reecn, coan, secuaon,uzzn, ecsonrocess,or ex,am rumenaue reerso reean aecron sae or aoron o a rocessesncue searcnor eexoernss,uaceernn, v naewuen orormueasoonn,a ore s rmesus.ean.urnseweemenenaerceaencs, wreearme enac - sonversaonneracons ma eer oow sr eec maes an uerancenurn, an mu e areacmean cso,n wversa coons ma eroveo smuaneous sream seec eween oown sean.nenmes overa n,a ma eseneo we sean or rammaremoran comcs:osne m seaenecn s oe am seensmenn a oan sueaece., as ooseo snax wcseoce o. - e..,eenvsea croasns:cnuman seonrse acs, cuormno asne, m varnuau aann meaaa ,roamn ocneu oers m coorrer senses, e senses, sness o soun an vsonor ron annenron, correaoneaon o anase, correaon o sme anemeraure. o sme ersecuvem, arnea: on e axn eemrsoe, omre enns,e am come vaornen o a a reresens asnc ecsons roosn eas,scussn er maerons., aunm vons coaoraeo mae comonens o a sumnncueeroosereneraeseans, o anraees oons.e eas, an scusseraruesoraans eas. serevauaes creaeomeons:auras,a snuumane es,em anen os wersc,ncncuueosea ma e use or voce or mumoae.. auo-veo, an . n sne moae..,ex or eemens oncronzsa aon a:reoeormneas.on o mu e evensnme,ornsanceoerorm sonceoroarmon e:eme mnes oo soar coaoraon enan coornaon o mu e resonses, an oerme osesorerroc sneenen,n near unson,eween comounn e eecs o mu e ess wes,o s anccoevaee cu omru oaseve r eeseocnss,e nso ana acoorns. comosnn aanx:eecxomeo,s exnen userea,n rceecsu urssvne a anra emvomvarn. srucures an ruesoroceo.- acron: e oensaronorouc,ressure. asron: e oensaronor cemca an scaroer snerso oers,o an:oe uosre os unnersane anonoe arrreu aen merneac saeesr,eeaevs,o annenons conaeexe os oers, cooao araoowrss.arcanso r.ne sr reason aouenowee,oas, an eermnneu vnacueono: a uoenauncarocnarnovoers aareccsaonon man aenr a enn aenaavosrsasoer coss anroaes oaous. mu-ar on mueee ue u uncon enaes anass o reerencesonr aene anneenen vauemensonsoreermnnarcaon muarue ucsunocn monaseor.eermsancueecronsroveor mue es vaueor arou oarcans.ne anrec a coaorave oucome,oe rase or seernanecnec:en s ae nmaeunra oa cnonuvaeresaorounm,.or exame a soen, wren or sne verces, ssuaaerso,n:aner anns, e emc.o wmenm,e a corree oaoennsoarr monooornaeraeceo rnec.onon o ees, m on: meoor coaoraveecson man, wc mae a aeseo o,n smrore exuerraenc,e r aanne cre vornom, mrnorm cuomaaorraconaso ann, n coon-anoeraaro vn ros.n voen..oceo.-anuaener:ruaea umeneea mae use as aorumor naura aacaora ccaono,soa morove a mumoa conversaonaorm, an oo a conversaonone,ncuonor aenro nuonrm aanzeacerroeusenn.aon oarcan resonse xame.o exan an croonvveers eaxoecao-nsorarcanne srucure “ou are an arcaneence nan o a : oaoraveonversaona ssmeem.namseasacaracesa an srunc a conversaoneweenourse an oerarcans cae sumns.eurerous moerae aacaor aen cae arocor. conversaon ncuneonursee wrocoareroumrnssroeorsonu a w re aueson oroc, eac sumn resonses,ou wscusseroosasosonse.er a sumnsaveroose on arounerou.ensoururne, enero.rerocoreassscusson rove suornacs or onons. seeroosaounses an eroosaers s euxcecenourscusson,erocor w caor a voe.ou mus voeor one o resonseoeevere as owne.e'rso ocvoerraa rees.e voes an seecse wnnn scuss, aneece connv ae crsacocnaraosreosns.ess aro suumnes,e souru scouure amaseos c oonrrouosee,oce o. - seoeuce.uuro maosnaasn an a coerasuoasraveve ar sumrenns evuarunane ascruossoosanso.aveour resonse uesonse ans exarec oeeow o sroruocsuer,esscuss,eceueourarcaon.s sumnsorouce anne en overa res unocnseear.rouoroseer w e oer conversaon.” coaorave oxearmaoren. aore waree arne some-aarsecan, o srusm enusvaaevne, noo searveo aos anrsorcuor an onversaona asss sasno em nwa.moe oe ournr raa con on “ou are an ome ee w s seorvn mn a oe arsaee: anrocacoroare a sruocaurorave conversaonsecws,eenen oer scuemsrane orearrc e uesons oro aasness. oouro wose,romscuss,e an sumecnes. w aance esncusrsooonsn a reoswonnse es, ensure eac sumnaes aurn. en moerae an sumn sru esooowaeco en sorursceu are,roenosa auneroveme. suornacs. eac sumenr su v wonec nsen nor r oensc seus onrs soon eo, osa ce e eaxr ec announcee sar o e von ase were nnouncee everee.r own.a e voesmara. anane ae coaeorave c,o envaersaaraonn s morvnuorrwevaern sroeu-racense. sruceur seum cncess.aooceo.-eoaoewrse asrooroccoosr, wnerv enenae aes neeeeo’s seuccees cs.o”nversaonac onrac.our xame.oreare an -oaseeraor, ors euvaen,o serve as arocor ano oerane ws exna ame, so,m weeraer mcananan sunmn orn a esr aanve eaecvoeonre osrs n moansreu ccaone onnnow oeo ewsse onrao unore ursane.e., reocorr a c:rca acaon, oror aumanasaeo rea onvers “aoouna are an asss sasnem na.meomen oamee s seurvmnn asearrocoror aoaorave unersan roocosorroosn,scussn, an von.csans ma nou resons ormuoeeee conversaon srucure.rocor,sour em. a s sumns mae o-oc remars or asuesonsurn von,en rerec ea umnrooses an over smsc or nonsensca resonse, asemo emor raeveooer.eene oerou. vons uncear, re-exane rues anave ren ane manannener oe orma,ourone sou reman conver eaaran.e sumnsecomeose or aressve, cam seere wsosa seeo.no moreosverouns.ea exame -een oarcanouoceo.- w auors roeo r eeneaur neees eeeaence, or co s co asmeomass raoo veun sn a ucn cceosn w s. ss ”moom.ou musaance coures rovee srucur o.eour sroneaers xsa smessoen.ase arvuemarnomro ac reora anveoreeeraoromr,eaur enx aer semeecno snes oso rn we-eave caosncun a nove on aer rou as e caeoere, woaseeneveoe crc, annesr ounceam ouenea usonr ao mere,ensoe,osoer anerar sownnxame,eveoe eareoranca wono oese a carrearcan sumnrom rocore mse.e oer-ase awanarno e arcans reresen “emseves” as a osacner aonr a meemsoerrscersonsnsen anesa.s orumas asoa a exermenerunconn re asarroncorenoco aneeroocosor a . s auman cassrooms an moerananescussons, arnaorou se was exerencen waserrs aem a auecson-man unreorsceosos.eeranscrecaram,s urneoron sown,ncun an aarenu orransmssonroems. comnnuous auvraonscees wasroo ccooresc. reasonae exameso usenrann an mu-soromonne o oun acaeoenraes:e “ reou'sn csa o auoeusonss:ru mcoureeraorrous accucsosronn ano sececsocn- rmuaes on,oceo.- oorecr. woue, s ore waaeoere rues o, a ocrneorw aree.”es an sar asn waers conceve oerenseeonr: “ o seeoca am reaver annseenn.era wa resaorvnn, warcc, , ann scence's unersann oscs.” a aeemac rsasoeenr oure: s “ruceuor,er,'s aeasureo converse an coaorae wou.e sumns,ncunoerouecson-manseroosaase.a's were eac reasonn. urs, wroose a resonseoescussonrom an exans rea roose we sar ourscusson weoc, "ow arerav an saceme roeosan.”eeneraeor o reav".ease enorse, reec or mae a couner- enors : “ans,oere,our sueseocsere accee m rou ceomnevner.sa amon amon anou w an oeeorurarroccoarn.s, w a oe woamc waee csa sreuc suuremns.ncuneonursee wrocoareroumrnssroeorou w aueson oroc, eac sumn resonses,ou wscusse sn a resonse.er a sumnsaveroose on arounerou.enrosoosuasoeer.erocoreassscusson rove suornacs or onons.rurn, enorseeroosaounses anoce o. - mus voeeorr s ounec oenesrcousossoans, ex,ceeroocuro orw ann. moeerroacoor,r wae csaeor vo a veso aen.ou seecse wnnn resonseoeevere ase 's overa re . scuss, aneece connv ae crsacocnroressesrou ese srucure ases oroose, ou uroosas an ersuaasa avseve aorn.s a sumn,ou sou amo conrue seece.u manan a coaor sumrenns evuarunane ascruossoosanso.aveour resonse uuesonse ans exarec oeeow o srorose,scuss,eceueourarcaon.s s ucures uncear.oroeer w e oer emrnssuoeesrooenuc orse a oen re onnaee svuene"s oevera re ac oos oeuronserou s coaorave conversaon. reaen mae, n "owowr aoreosera avn an asnwe sr.”aceme nnermosa oe esnae:r “, amreueonca aensa v.raooun w.”anon e secres o e unverse, " nnerm: ”s oa ennesr,,oreaueensca. ane v wraaoen."ar aeserroeo anse onesrweroronsea,s ca”e oer e: “a mae aroosa” : “es,oer e,easeo.” rav sneseeoarcmaer:o “n o m saac,e'me ceauoseroo mseaeer oor eonwern:." "”nenera reav,oceo.- reav,ra:v “asnse,enormsaeoanc oer. sacae'smero caoussaeum maererw oor: e "nenre.n"e”ra cenraoonaseens'sa:e “ne ernaorseesroosa.eeaarav wars sacemes arc oe unversene samor o reav.naeor, mass-ener curvese ware see.s warae oe s waacemae asowna sn on a ruer see wou rav.s maer an ener creae resn reseonseoreenomenon we ca as o ,e ors oanes, an evenec cosnm oc aa cesocr.,e aso aece n'ou:n ”woau'r,eoees ann aone e aseea wa onreo sorsuec aunre a,nswesera,”uen...ou awas, curvauren o ssaceeacmeer: c “au'seeoeroreosseenceeoown: "nenera reav,e unamenarncesaescreseeav oor m oa sera ocre e annermes. o"ne oe mos area mae: o “neo.u ooneree o anneronsoesan,eor euesero on,onu wssoea cconerr, aune aouroaosa” o saceomeerue: “eran.rooseeoown: "nenera reav,e curvaure naure, eoeresence o maer or eners cenrao unersanneaws o cocs."”overnne movemen oanes,e or o saees, an evenecn ooceo.- oeorur wnosre: .”n “.uarnes,ooue arre reea,a n'oswrooorsoaosuem ane arnswreere.oaeeuaevsesonu,s so roeua,e ravseer curnvsaeurne: o “ sesa,cermoeo csaeuseeoowenre:s "enccceo or mnaeor oern eenraer re.av, enomnen eovnens reesconsn oeo croces."e”ec s un, a on o ,e orn oanes aroune eore ca:o “roaunr vs,oese”r,newouanou.sere anurerscusson evauae aoaroeossea: “ so wuouons oeeco ave: " ans a se suecne o,ne ms oousr c roesnorns onormaon avaae.e eac o us srveo manan a coaorave suren we eroose srucure."n woueo commenae seecon o a aos wce worn reamace overaone,recon, an ener oe conversaon can aso sou consera wenroosn aoc.” , so eac o us : “ans,oaesa.n oerscusson oeourroosas” conruenn wseaecnero:rm “aaon a avaaae" wno au wa cauaons aaurnes " oseeeccvnee one mos manann a coaorave srsmoran an wou aso suesa. su armeena evauanroosas,arcuar wen comesoocs suc ass w comex an anoceo.- onuen nouna.”nce resonses, wouenerom an eemen o suecve exerence an scussonro:m “aen resso oroouur” avceo ao usea cauon,nseacer.n answers woeurnes wesne: ”o ancreuee w somenexseacoerr suaecev eevauaon oroose wou asoeo oer a remnero meow sumnsoa e cxerence annuon. worn oeueson an mae sureaour answer aresseose aenonoe cear.” seuesonrec an scussone: “oreanes v,oe”er.ow aouou,oere, an avce or oerna sncanomaaces oan: “e wourecone, eone cromm anen naaure oe woer con o aueson canave a eecneueson cane asmacu as seecneocnv oerrsaona unos. conversaons,e'sroenenonan seecn e answer.n ouruure enae us a,eao aouu excane, anac auaeesoeneas w mos eecve mas commen,anou.” osse answer.a's eac oou,: “easean vos,eoroaro,o wsaanee,raom avcoeoearore nex roun.ow, ree,romoere orour,romernsen.aueseawo,romnseacer roosa w noe coune, anou we noons.” careu -- a voeorour ownoceo.- ernsen: “ cas m voeorroosaree.” : “ans,er.none ese” oaesa: “ voeorroosawo.” : “ans,oaesa.none ese” ernsen: “ voeorroosaour.” : “orr,er,ou area voe.nseacer,ouave no voee.” oere: “ voeorroosane.” : “ans,oere.nseacer,s nowoururno voe.” ernsen: “a cane m voe” wourea: a ”eo. unns aeaavcee vro,eou wruorn waon vooe,. a”nen an on our cane wo.a'so maesnaa: v “o veo.”eorroosane earer,u cane m voeoroosa er ase,: n “o onoea m,aou caan aereaer v vooee unor evreoroosnaeawso v.oeus, -- a osncae wen nseacer,ou mus now voe or asan.” r asane. nseacer: “ voeorroosaree.” rees seco:n “ vaones -,-n wnss, weac ae vr.oeouromrooeu aener,omvnero,e aranes's ar sonosea voeoceo.- oursrwooo msaosrenoer e aanc voreee. reoceerveeesreeonsoravne wnnnroosa, ea ,or aoa oons.er annseacer ec aeon aoorn reor vonore wnnnroosa,usnseacer anesa eac an er.”cevn a voe.oe scores nowoere,nseacer,esa orero,a anesao:r “eanousr.o weave voesorersroosa,ore secon, e w asser: "neneraroosa.ereore,roosane wns.na answer, resence o maer or eners on reav,e curvaure o saceme cause e eavor o sace anme."e oe mosunamenarncesaescrese e .sasc aararc oa snr,ucncuruenrououscusson anecson-man,acaeoc an we a canceoeenerrsreo,o msaa.nroeos ceas aen o an”swero aueson or esa suen sos msenence umsn on voe e:ac “oarnsr,ooessaa,sor an aem, annuso summarze,ou m counere was enera reav,e curvaure o sacemeue vooesorroosa, wc was "n cenrao unersanneaws o naure,oveeresence o maer or eners saees, an evenecn o cocs."a'sr wnnae movemen oanes,e or o n oer commenseore we move onooun an w o reeroor ocu”ors rou.oceo.- ouavereorvenserno:u “eosu, wsou converesaoona.n eoveeroen eexeorrcseeaosueenu resonses snesesoenc wuaen s wem wua enxoorre aonuo aseroasco or m meu.una aneroens,.onooernw,a mr aos e our nex sumns,ee an oen mn an a curous sr as we connueo exor ow answersoeeeuesons oe unverse.” e an see : “ans,er.” oun oe : “ow,e'sae u oa's suesonurners roun, anece eecevre aooueson weore secon roun,rno seec one wc w answer.” enae us a,eao aouu excane, anacaeeesosse reav anoauaesa: “ oereoownueson: "owoeeneraeor o eor oscsn"uman wes acsre reea oneoa ea wcor oner a”noe conce o aran une : “ans,oa.oe res oou aree” reaonsoerewee:e ”n coencur w oa'sueson an oer an aonans:e conunru nera reav anuanum mecancsas remane aerexn severa armeaso o ovsercass., wor one,eewnoeraeo reraesvre acccunra veasescrereesnr oauvcom aesenoceo.- m ma seccrroo oss wccoo arcc s aeevvee., weseeueaonruems r meeucrean uncs accacuornaeo receosnccreesearr acesar aenesar, ernano a u snnen eeeaonr m ooe.”scsa wo a oe unvers u une aeunamenaorces : “ans,oere,or concurrn wesa.ow aouou oerwo” nerms onoseacer: “oncur wesa anoere,ss an exceenueson. an emaszewoa ansewseersscaueson, wou suesasmorano acnowee moeso a remaraooo oeoerscers arne re resus o maemaca moes.ese noe one an onru.ere ma ver weeeaurner marun was,ueseeores are aveeoscover.sueson coueao aruuscusss anon oenere moesa we scaeores ane reaonseween ma,scs an rea.” naure o reou aso: “ wans,enuessonea acserr.oosaer conocuarr”enceeaves onou,er. uanumoerscse: “avees, amn accor w oa'sueson.enera reav an eoresa resecveascensacre me snce m suenas.ser namesm,e are reconceeseeoresno a uneee u vnerer ssmaa ane verare.e caeneo oeorssor manecaes. weeasenonea orroem cosmosaseen armaroa wecomeournss onoweso answersrovocav meueesoown. s”umns anoceo.- or.n w: “oo conruon,oere,ou we areanewou weren accor rome one rema onnou: oneorar,a seems enouoece.ue's aeasear oaesa, "owoeeneranseeonr, oo roeua aso acceeueson asroose oer anoe conce o aran uneeor ov anscsu"anumscs reaeo eac aa amer nansose ean:e “ro en unoresresae we-saerooseueson oa. wou reav anuanumscs, ann am oe reenaoonseosseweenaeeneraeor o evenuaurn ouoeeren manesaons o a common unerenwo reeores ma orwaro ouruurescusson onsoc.” a.oo ou can aree: “ onr weaa. wnece soouu ar reenor su ocu c asoses areemen aoueueson,e's see a” answer.oes anoneave aroosaor o reavoer ane:u “an wumusocrs c aanroesosae: "escre reea ason cosmeemweneeneeneraeor eor accuraeescrn aere ar, w eac es noman o rea.eeneraeor o reav aacreseeavor oare-scae oecs anenomena, suc asanes, sars an wxne as,o wmeuanumscs accurae exanseroeres aneavor oarces srucure os aen un mvoeresceu aes a. socaeese,rromeseee coorsmescroovee m acorowsecrouc e."x”anaon oe : “n comenroosas”oceo.- asomonransoeancse or: “s caonrceuemr weneoweerenee ane ooreesr. ane anerao rneaanvse:screrees are s nunace ma-me,em wnea as a co euascn nren umeu.ous ee ma oreen sneo srua, w eseoe orre oas er r reeu aaan mvum s oroos ssocsses re a sunres a me s a uanc eve ve a ers nse e exvovn arae an aernae unverses. eeeores mae comemenarn somesn e are no awas muua comae was, un .eueson oer reconcn mae an nsovevrase.”e one,ven a curren anncomee unersann oescs oe oere's w: “aonurs a,nonsanesacer.,n wonea eesea” as aroosao aumen sareemoeenreew: “een conucaunru wmnscss aneaceneerraa reasv as.omsoorsasneoo noe areas o areemen one reaonsewe reac una eneseeores on weeen mner snmenaerences an reconzeaere aremsoowareeores canensesszero.v seuornesroosao aumen m orna saemen we aona naecson.” eacer, an wncororaeemno m voeurne eromes:a “ oronoseern.”e annseacer aren consensus,u weaven'earoceo.-ncororaeeremnsne mn: “ aso concur wnseacer's commens an w anecson-man. vso aesou crrnucaenaecson o our srucurerouscusson sace anme a exreme sma anoar une secraseasn, weeremesoe unersann o ma no overa.eseeas cou sar aruu anumnaomnanss ocusseonw,o weores eaero enaen. w voeore moeroosa as we.” c am : “ a consensus oree area, we s neeoearromou,oa.” nseaocaere asna: “ aesro sunseorn a rena cronncur we comeenmses an aonsrom enera reav anu nar anveren asecs o assessmen anscussoannumscs.ese conseraons are essenao annormencororaenoe o'soes reoan.ons voeewureenneesewoeores, an soue areemen we moeroosa.” naecson w reec m ece,u w:e “ muvsen scs w conse onusru ssr ounc aunren ana c sonaeumce an v,oe w,ou on seeomere'seo uroses.ease voe onnseace r scorn rea r's amenmen ooere'sroosa: "e escrones as ceomweeenmeenaern,e wraeor o reav anuanumscs canese rea.eeneraeor o rea evacesecorre asccueraeeavescrn aerenoman o enomena, suc asanes, sars anaaxes, weuanuomr oarsce-scae oecs an eroeres aneavor oarces wn aoms an moecues.so acecuerarees eexansoceo.- eeo croessmcrovoee a mocwroesrcou ecx.aneareo anre o asoem srucure oe unverse a a scaes,rom eores.enera reavescre oranons osareemeneweene uanumscs reur s sace-me as a connuous mano, wereas rooses a sne unveresse s evaocev ansunnammee,n waeuscarneuem.eeoreenser saueesor o oer re reaamv oss a ma even exsnarae an aernae unverses. eeeor s o e comemenarn some was,e are no awas muua comae es ma er reconcn mae an unsovae one,ven a curre .eueson o oescs oenverse."nceere's on n anncomee unersann "asan".” one,us eac voe "es", "no", or nseacer: “es.” : “ans,nseacer.o wanso voe nex” oere: “es.” : “n nex” ernsen: “es.” : “auseavesou,oa.” oaesa: “es.” wnn : “a's a voesore consensusroosa, wor onsoa:or cner anrooosae,rues weorern e'aca veoe e ea snocreea w wearsea esseen.ae v vooensroomrenr oswnoceo.- reoosa.oseons are seweenem w oenarooser,oere, an on remoar vnonnooree a wmenner o,nseacer.ener anesa eace a nseacer,ernnnsenroo asna.ooae sceosraeors rounsoere, roun, weeoere nseaceresa.nsenn.e”se scoresoers roosa.nassee oancer: “n weave a consensus oour voesnavor oe amene reore ouoe aarn aereemen amon ae memersresen,sroosa w nowe oson onsoc.r cso cmonmcuunes o our s users, an wee 's summar anouorour cooeraon.” rucurerouscusson anecson-man. : “n oerna commens ons roun” wc we woeare aes aa: “e woa rensoecuan soaur ae ouorrn as smsu aann co annruroeuoc av mescussonn sasn an we-ou-ou oucome. uua o cvscou es no awasosseoes moe caennorsecs w wereeverse werseecoveosw aen onunuornes, m esaecaer. w”enacn more xame. ooerrea exoanm oerom ssseomrnsruconaounaonor smuaon an rom:maneou are conv s usn s or s ecnowo avse auman manaeresra.onoaw a coaoran w oersn arou, asou a voeor one o severaroose acons.ranscr oeasar oe meen,oceo.- : auomaon,:s "eeeevse couars oe oo anco,n worceocuusmesan on manncareearsnoa ee.c"encrou reamr:o "ve arroeeu wcv.".onse mosoca coce anaseoenao consere: "o aensoaemevaec oan oe wonorosrcee anes en csuorece,auroen'smoranosrove." rrann an suor oon, w: "c unoceursseasn onnevesennesn o em ooonee,evun we sou aso conser couaveon-ermenesore coman." eomen an s-un.s emoeee:v "eo armeeen w w u.maee oeaono a mso are souosa snoar-ee arnm s soucuceosns,unv coesmnann." enesor: "e comnana a onone wosroercees ar ceoooce sonrceanumoann moarnea."er.eon-erm un.": " aso voeor oon,nvesnn emoeeeveomen an s- : " voeor oon,nvesnn emoeeeveomen an s-un." eveomeenr aonu sas- voue ann ase meaeosr courasvee o se aeccoen ooroneu,mnavnes mannane ermoaoee.eoceo.- severaruommans: amoownmaenaerce saanmse. conversaona coaoraverocess,u w : auomaounm,asn:e "ese coevuerse oa o acoonno,r wecumoacnus mesan oanenrcroeaasne." ecencrou oenauomarnea: "m arreoev werouucmavn.."onse mosoca coce anase consere: "o aensoaemevaec oan oe wonorosrcee aes coce,un'smoranosrove." n ensurearoerrann an suor conser oumaonn:, " uner n w-ecs rmoca euneenes o oon,un we sou aso s couaveo nsees osnonrvees cnomna enm."oeeeveomen an s-un.nvesnunm eamn:o "e aereeeve womeunm wan u.me oons aoo sor-erm souon, successu coman." aeeao a more susanae an enesor: "e comnana a onone wosroercees ar ceoooce sonrceanumoann moarnea."er.eon-erm un."uman: " aso voeor oon,nvesnn emoeeeveomen an s-oceo.- un."uman: " voeor oon,nvesnn emoeeeveomen an s- eveomeenr aonu sas- voue ann ase meaeosr courasvee o se aeccoen ooroneu,mnavnes mannane ermoaoee.eare anromoen:aow uasne aeren scenaro, weree avse auman oeraor o a som erous macne, sa a massve wnurne.so,maneanueen ocnees arroeuerseucasaon.e.ow a suaon weree are swae arumen, : course o ac: "ononreau omanon oe,ra worc ooceu wsens onu mrnnem."znownme,sees ecencum ananr:o "u acrvee w." .nmznownmes crucao ensureeurne's consere: "o aensoae saevea oonsees coce,un'smorano ace." e rss an ensurearoerroocos anrann aren consuman: " unersaneenes o oon,un we sou aso roocoers o.osn co,u wcreveoncu ascecs onenms anemernoenc ae ooenraao sra."e measures anoceo.-morana:c "oranvesee snu caonosn,e sron vooeo or oonos,nu."eevea saese mos roocosu."man: " aso voeor oon,memenn aona sae measures an we." : " seeemorance o saens suaon, w voeor oon as aonae sareou meaassu vroese an anroeo mcoaso arave seece oon,memenn oe wnurneoae. sees course o aconoreuman oeraor oeraonrormom:eox,m maeanweasa, a an eeac vso anes.umea vno mesem aree ersuaroo wsee aevee. o : meawaroscoorre:u "rn mee smseemrs.,"easeroose aeve o oeraonromo uman: "roose aeve o meawas, asaances ecenc an sae." : "roose aeve o meawas, asrorzes sae over ecenc." mananunma ann ac:c "eraoeoseev aee ove sa oe m."eawas, as maxmzes ecenc we s : "roose aeve o meawas, asaances ecenc an sae."oce o. - : " asoroose aeve o meawas,ore same reasons as ." oeraonrorcoomr :o " maneawouaosroroureruoronsaes s.sem m."emers,ease voeor aeve o uman: " voeor meawas." : " voeor meawas." uman: " voeor meawas." : " voeor meawas." : " voeor meawas as we." meawaros.cosrer: o "uranroocoous,o wr veo wn c.onen vuoeese ares ecvuesnson sonew ae ceonnse,,, an anone wanoroose a comromse orersuae anoer memero canenesrus v.oeoe"s m onumeawnee:n " a wnou aneaoanrcoeso ese ac ceonmcr aonms sea oe.". meawas, as s a cane m v:o "e seoe.e m meerawnas.u"man's comromseroosa an wou e wnoo. meaw: "a as.s"o seee vaue o a comromse an wou e wno cane m voe reasonauem coanm:ro "m asme. a"so wno cane m voeo. meawas, as seems e aoceo.- meawas.": " aree we comromseroosa an w cane m voeo. m rocor: "anou, a memersave aree on a comromse oeraowuar cso.aeo wraonr."ocee waeve o oeraonoreurne sse om..anou rom:sxame. erormanceanaer rom rans a erormanceanaer,ourasso anazee conversaon wocnreween aoaoraveonversaona ssem ane en-users eera'c w.ouroasorovenss an recommenaonsormrovn enerae rserormance.e consss o mue sumns wornoeero erevaesuomnseensaaosen oenn uersaeronnu an c sonseemx.uanormaon rereverou a oueour anass, consereoown asecs: ane o.vereaev caonncee:x ossesse coownv weresaoen.en's resnsonses an we en-user'snen error, o-oc,rreevan, orao aresse en-usera'snc neese ws.eree resonses aren non. anonerceonncses:envcaeusa,e conerocaow an conssenc oe 's resonses. sorene en-user. acons, or aruransonsa ma conuse oroceo.- accur.normave:eermne weere 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Claims

AMENDED CLAIMS received by the International Bureau on 17 October 2024 (17.10.2024)1. (Currently Amended) A system for notification selection enabled by collaborative conversational artificial intelligence (CCAI), the system comprising: a plurality of data streams including content and context input; a plurality of recognizers, each coupled to at least one of the data streams; a pre-processing module comprising a plurality of pre-processors for selection and scoring, each coupled to at least one of the plurality of recognizers; an integration module coupled to the plurality of pre-processors that integrates the pre- processed data streams and scoring; a selection module coupled to the integration module that selects a notification based on the integrated inputs and scoring; a feedback management system coupled to the selection module, said feedback management system including a CCAI that further includes a facilitator and a plurality of subminds; and an extraction module coupled to the feedback management system that extracts and transmits the selected notification,2. (Previously Presented) The system of claim 1, wherein the CCAI includes at least one machine learning unit as a submind.

3. (Currently Amended) The system of claim 1, wherein the facilitator in the CCAI is enabled to couple the CCAI to at least one external large language model.

4. (Currently Amended) The system of claim 1, wherein the facilitator in the CCAI is a primary communication channel for all other subminds in the CCAI.

5. (Currently Amended) The system of claim 1, wherein the CCAI includes a second facilitator that is included in the CCAI to interface with at least one of a Generative Adversarial Network GAN and a Generative Collaboratarial Network (GCN) for feedback and machine learning.

6. (Previously Presented) The system of claim 1, wherein the feedback management system is simulated using a LLM.

7. (Currently Amended) The system of claim 6 wherein the LLM is prompted to write executable code to increase efficiency and reliability of the CCAI based on machine learning from at least one GAN and at least one GCN.

8. (Previously Presented) The system of claim 7, where the executable code is produced within a CCAI shell.

9. (Previously Presented) The system of claim 5, wherein at least one of the GAN and the GCN is a CCAI.

10. (Currently Amended) The system of claim 11 , wherein the plurality of machine learning units (MLUs) are configured for collaboration through at least one of a common protocol, a natural language protocol, and an evolving protocol, and where the plurality of MLUs incorporated in the at least one CCAI form a collaborative CCAI ensemble in which expertise is aggregated across the MLU subminds and the at least one CCAI,11. (Currently Amended) A system for improved machine learning performance in a distributed processing environment, the system comprising: at least one training data set; a plurality of machine learning units (MLUs), each MLU trained on a subset of the at least one training data sets;at least one CCAI having a facilitator, said CCAI configured to incorporate the plurality of MLUs as subminds, wherein each MLU is coupled to at least one other MLU forming a first structure; and a notification selection system coupled to the at least one CCAI, wherein the notification selection system transmits notifications to the MLU subminds to improve submind performance; wherein the at least one CCAI is further configured to evolve by at least one of rearranging the plurality of MLUs, modifying at least one MLU’s influence, and recruiting new MLUs based on an analysis of expertise aggregated across the distributed processing environment that transforms the first structure into a second structure that includes at least one of the new MLUs, modified MLUs, and rearranged MLUs.

12. (Currently Amended) A method for improved machine learning performance in a distributed environment, the steps comprising: training a plurality of machine learning units (MLUs) each on a subset of at least one training data set; configuring a CCAI by coupling a facilitator to the plurality of MLUs and to a notification selection system forming a first structure; notifying at least one of the MLUs via the notification selection system wi th information to improve performance of at least one of an MLU, the CCAI, the facilitator, and the notification selection system; and reconfiguring the first structure into a second structure by rearranging how the plurality of MLUs are connected to each other and to the facilitator and the notification selection system.

13. (Currently Amended) The method of claim 12 further coupling a talent library to the CCAI in the first structure and including the talent library when reconfiguring the first structure into the second structure.

14. (Currently Amended) The system of claim 11 further including: a visualization module coupled to the at least one CCAI configured to render a graphic representation of individual contributions and decision-making influence for each of the plurality of submind members in determining an outcome, thereby rendering transparent submind member participation enabling improved accountability, participant and facilitator performance metrics, and facilitator insight for automated analysis.

15. (Currently Amended) The system of claim 11, further including: at least one performance improvement capability via experience chain processing and machine learning, where at least one LLM serves as at least one of a knowledge base and an inference engine, working in concert in at least one natural language with CCAI subminds to surface insights, generate hypotheses, and recommend actions, and where the at least one performance improvement capability includes at least one of a reliability check, a confidence check, a failsafe, a participant bad actor notification, boundary checking, system out of specification notice, environment out of specification notice, bad actor recognition, out of bounds notice, shared code analysis, maintenance analysis, prediction, prevention, and repair.

16. (Currently Amended) The system of claim 15, wherein: the at least one LLM is configured via at least one of preconfiguration, context, and prompting to enact a plurality of personalities as members in a forum participating in a simulated conversation;wherein the simulated conversation enables exploration of collective and collaborative intelligence for research purposes without necessitating real-time human participation.

17. (Currently Amended) A system for simulating a collaborative intelligence system to enable accelerated compilation, the system comprising: an instructor module configured via prompting to direct a large language model (LLM) to simulate a plurality of components in a virtual implementation of a target collaborative intelligence system, where the plurality of components includes an MLU, a forum, and a facilitator, and a compiler configured to translate at least one simulated component into an executable, optimized version of the target collaborative intelligence system.

18. (Previously Presented) The system of claim 17, wherein the target collaborative intelligence system is a notification selection system.

19. (Previously Presented) The system of claim 17, further comprising coupling the compiled executable version to external data streams to receive content and context input for optimized notification selection.

20. (Previously Presented) The system of claim 17, wherein the target collaborative intelligence system is at least one collaborative conversational Al (CCAI).

21. (Previously Presented) The system of claim 20, further comprising coupling the compiled executable CCAI to one or more machine learning units and an interface module to connect sensors and external systems.

22. (Currently Amended) The system of claim 11, further including: a conversation tracking module configured to record and store the interactions and decisions made by the subminds that led to a collaboration result; anda visualization module configured to render at least one of a graphical, auditory and other sensory, somatic recorded representation of the decision-making process, including individual submind contributions and influence of each submind.

23. (Currently Amended) The system of claim 22 where at least one of the individual submind contributions, the influences of each submind, and the collaboration result is used to determine confidence, credibility, collaboratarial and theory of mind metrics for at least one participant.

24. (Currently Amended) A method for enhancing the performance of a collaborative conversational Al (CCAI) system having at least one submind, the steps comprising: integrating at least one large language model (LLM) with the at least one submind within the CCAI via a forum, interfacing the at least one LLM with the at least one submind to generate a response and evaluate said response for naturalness and contextual relevance during collaborative decision-making; and mediating between the subminds, utilizing the at least one LLM to facilitate cross- domain reasoning and adaptability within the CCAI.

25. (Currently Amended) The method of claim 24, further including the steps: selecting a facilitator, wherein the facilitator selects at least two participants; positing a prompt from the facilitator to the selected participants; soliciting discussion of the prompt by the facilitator wherein the participants provide responses; voting by the participants on the provided responses resulting in a selected response; repeating the selecting, positing, and soliciting steps to refine the selected response when the facilitator determines refinement is needed; andtransmitting the refined selected response.

26. (Currently Amended) The method of claim 24 wherein the LLM uses a RAG system to augment the at least one subminds within the CCAI.

27. (Currently Amended) The method of claim 24 further including checking a failsafe, including at least one of prevention of damage, dangerous situations, bad actor entry, emergencies using at least one of Experience Chain Data Structure analysis, prediction and posited responses, and generating a ReminderRing.

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