An end to end integrated inventory and multi-factor authentication based logistics management system and method thereof

Abstract

The present invention provides an multi-stage end to end integrated inventory and multi-factor authentication based logistics management method to ensure secure and reliable operations such as intact delivery of products from the original equipment manufacturers in the market and to eliminate counterfeiting issues and to revolutionize the authentication and tracking processes within the logistics landscape, enhancing customer trust and brand loyalty comprise steps of, a) serialization of a product label (1), b) authentication of said product label (1); and c) data updation.

Description

[0001] “AN END TO END INTEGRATED INVENTORY AND MULTIFACTOR AUTHENTICATION BASED LOGISTICS MANAGEMENT SYSTEM AND METHOD THEREOF”

[0002] FIELD OF THE INVENTION

[0003] The present invention relates to an authentication based logistics management system. More particularly, the present invention relates to an end to end integrated inventory and multi-factor authentication based logistic management system and method to ensure secure and reliable operations such as intact delivery of products from the original equipment manufacturers in the market and to eliminate counterfeiting issues and to revolutionize the authentication and tracking processes within the logistics landscape, enhancing customer trust and brand loyalty.

[0004] BACKGROUND OF THE INVENTION

[0005] Labels play a crucial role across various industries, serving as visual indicators that provide important product information, brand identity, and compliance adherence. These labels contain essential details such as product names, ingredients, manufacturing and expiry dates, barcodes, and regulatory information. They serve as a means of identification, ensuring proper handling, tracking, and traceability throughout the supply chain.

[0006] Counterfeit products pose a significant challenge in the global marketplace. Counterfeiting involves the production and distribution of imitation goods intended to deceive consumers by misrepresenting the authenticity and quality of the products. Counterfeit items not only lead to financial losses for businesses but also pose risks to consumer safety and damage brand reputation.

[0007] To address these challenges and to ensure secure and reliable operations, logistics management systems have gained increasing importance. A logistics management system encompasses the processes, tools, and technologies involved in planning, implementing and controlling the flow of goods and services from the point of origin to the point of consumption. In the context of countering counterfeiting, logistics management systems play a vital role in implementing effective measures to prevent the infiltration of counterfeit products into the supply chain. These systems facilitate the tracking and tracing of products, ensuring their authenticity and integrity at every stage of the logistics process. Advanced technologies such as track-and-trace systems, serial numbers, RFID tags, and secure labeling are utilized to provide enhanced visibility and control over the movement of goods.

[0008] During the delivery stage, counterfeit products enter the supply chain through various means, including substitution, tampering, or unauthorized replication of genuine products. The consequences of counterfeit products reaching consumers leads to severity, including health hazards due to substandard quality, damage to a brand's reputation and loss of customer trust.

[0009] In many instances, existing logistics management systems lack comprehensive visibility into the contents of packages or shipments, making the system difficult to identify counterfeit products during transit. Without appropriate tracking and monitoring mechanisms, counterfeit items easily evade detection.

[0010] Additionally, conventional logistics management systems often lack robust authentication measures to verify the authenticity of products during delivery. This gap provides an opportunity for counterfeit products to be mixed with genuine ones, increasing the risk of fraudulent goods entering the market.

[0011] CN201698487U discloses about an RFID logistics management system, belonging to the technical field of RFID. The system comprises a management platform, a goods transporting box with a plurality of RFID labels and a management terminal, wherein the management platform is used for transmitting an identification code with the uniqueness, as well as receiving, sending, storing and processing goods information; the RFID labels store and output the identification code; and the management terminal is connected with the management platform through a network, and is used for obtaining and distributing the identification code for the RFID labels, obtaining the good information, and transmitting the bound RFID labels and goods information to the management platform according to the identification code. However, this invention has certain drawbacks that include limited scalability, the absence of real-time tracking capabilities and inadequate features for security measures.

[0012] CN205692458U discloses a kind of three layers of logistic label, described logistic label includes surface layer, intermediate layer and the bottom surface layer being sequentially overlapped from top to bottom. By bonding together that non-drying glue layer is taken off between described surface layer and intermediate layer. Display Business Name, logo and the advertising and printing layer of Quick Response Code is printed with on the upper surface in described intermediate layer. The layers are connected by hot melt glue between described intermediate layer and bottom surface layer. The bottom surface layer that one end in described intermediate layer is provided with below a breach, the surface layer above described breach and breach is in released state. However, this invention is not practically used in the real world due to its durability and longevity issues, further this invention fails to eliminate the counterfeit issues.

[0013] Therefore, there is a need for an end to end integrated inventory and multi-factor authentication based logistic management system that helps in multi-level authentication and to avoid counterfeit products in the market and for the original equipment manufacturers.

[0014] OBJECT OF THE INVENTION

[0015] The main object of the present invention is to provide an end to end integrated inventory and multi-factor authentication based logistics management method that ensures secure and reliable operations during the delivery of goods.

[0016] Another object of the present invention is to provide an end to end integrated inventory and multi-factor authentication based logistics management method in which the label is affixed on the product or its packaging or both, exemplary position like on the opening or the seal of the product, thus enhancing security measures.

[0017] Yet another object of the present invention is to provide an end to end integrated inventory and multi-factor authentication based logistics management method to enhance the authenticity and integrity of products throughout the logistics process by implementing robust authentication measures. Yet another object of the present invention is to provide an end to end integrated inventory and multi-factor authentication based logistics management method to mitigate the risks associated with counterfeit products infiltrating the supply chain during the delivery stage.

[0018] Yet another object of the present invention is to provide an end to end integrated inventory and multi-factor authentication based logistics management method to improve visibility and tracking capabilities within the system to enable efficient identification and detection of counterfeit goods.

[0019] Yet another object of the present invention is to provide an end to end integrated inventory and multi-factor authentication based logistics management method for ensuring intact delivery.

[0020] Yet another object of the present invention is to provide an end to end integrated inventory and multi-factor authentication based logistics management method to enhance the relation between the customers and original equipment manufacturers.

[0021] Yet another object of the present invention is to provide an end to end integrated inventory and multi-factor authentication based logistics management method for increasing brand loyalty.

[0022] Yet another object of the present invention is to provide an end to end integrated inventory and multi-factor authentication based logistics management method for creating a perception among customers that they are receiving products in an undamaged / unchanged state.

[0023] Still another object of the present invention is to provide an end to end integrated inventory and multi-factor authentication based logistics management method to protect consumer safety, maintain brand reputation, and prevent financial losses for businesses caused by the presence of counterfeit products in the market.

[0024] SUMMARY OF THE INVENTION

[0025] The present invention relates to an end to end integrated inventory and multi-factor authentication based logistics management method to provide a secure and reliable solution for managing logistics operations in the original equipment manufacturers, mitigating the risks associated with counterfeit products during the delivery process.

[0026] In an embodiment, the present invention provides an multi-stage end to end integrated inventory and multi-factor authentication based logistics management method comprise steps of, a) serialization of a product label, b) authentication of said product label; and c) data updation.

[0027] The serialization of said product label includes following steps of, a) generating a master dataset and a corresponding unique authentication code by gathering a set of product serial data of a product manufactured by an original equipment manufacturer, b) encrypting said master dataset to obtain an encrypted master dataset, c) storing said encrypted dataset in a remote server, d) endorsing the product label with the unique authentication code generated in step a) allocated to the product label to be affixed on the product.

[0028] The product label authentication process is performed by steps of, a) scanning the authentication code by an intended user using a scanning device, b) matching said authentication code with the master dataset stored in the remote server, c) recording a scan event data upon completion of step (a) and step (b) of said authentication process, d) communicating the scan event data of step c) to the remote server for registering and storing.

[0029] The data updation includes steps of a) registering the scan event data received from the scanning device in remote server in the master data set; and b) generating a logistics report from the scan event data for the original equipment manufacturer of the product for further processing and c) updating the master dataset in corresponding to the logistics report.

[0030] The above objects and advantages of the present invention will become apparent from the hereinafter set forth brief description of the drawings, detailed description of the invention, and claims appended herewith.

[0031] BRIEF DESCRIPTION OF THE DRAWINGS An understanding of the end to end integrated inventory and multi-factor authentication based logistics management system of the present invention may be obtained by reference to the following drawing:

[0032] Figure 1(a) to Figure 1(d) are flow charts of the end to end integrated inventory and multi-factor authentication based logistics management method according to an embodiment of the present invention.

[0033] Figure 2(a) and Figure 2(b) are block diagrams of the end to end integrated inventory and multi-factor authentication based logistics management method according to an embodiment of the present invention.

[0034] Figure 3(a) and Figure 3(b) are perspective and top views of the product label in end to end integrated inventory and multi-factor authentication based logistics management system according to an embodiment of the present invention.

[0035] Figure 4 is an exploded view of the product label according to an embodiment of the present invention.

[0036] Figure 5 is a block diagram of the scanning device according to an embodiment of the present invention.

[0037] Figure 6 is a flow chart of point of inspection according to an embodiment of the present invention.

[0038] Figure 7 is a flow chart of point of sales according to an embodiment of the present invention.

[0039] Figure 8 is a flow chart of point of verification by customer according to an embodiment of the present invention.

[0040] Figure 9(a) is a flow diagram of overall working of the present invention according to an embodiment of the present invention.

[0041] Figure 9(b) is another flow diagram of overall working of the present invention according to an embodiment of the present invention. Figure 10 is a pictorial view of scanning event according to an embodiment of the present invention.

[0042] DETAILED DESCRIPTION OF THE INVENTION

[0043] The present invention will now be described hereinafter with reference to the accompanying drawings in which a preferred embodiment of the invention is shown. This invention may, however, be embodied in many different forms and should not be construed as being limited to the embodiment set forth herein. Rather, the embodiment is provided so that this disclosure will be thorough, and will fully convey the scope of the invention to those skilled in the art.

[0044] Many aspects of the invention can be better understood with references made to the drawings below. The components in the drawings are not necessarily drawn to scale. Instead, emphasis is placed upon clearly illustrating the components of the present invention. Moreover, like reference numerals designate corresponding parts through the several views in the drawings. Before explaining at least one embodiment of the invention, it is to be understood that the embodiments of the invention are not limited in their application to the details of construction and to the arrangement of the components set forth in the following description or illustrated in the drawings. The embodiments of the invention are capable of being practiced and carried out in various ways. In addition, the phraseology and terminology employed herein are for the purpose of description and should not be regarded as limiting.

[0045] The present invention relates to an end to end integrated inventory and multi-factor authentication based logistic management system to provide a secure and reliable solution for managing logistics operations, mitigating the risks associated with counterfeit products during the delivery process.

[0046] The term "point of encryption" signifies the juncture at which the original equipment manufacturer integrates the code, data, or link into the product label of the present invention. The expression "point of inspection" denotes the phase wherein either the product inspector from the product distributor or the original equipment manufacturer verifies the product's genuineness.

[0047] The phrase "point of sales" pertains to the moment when sales personnel scan the label affixed to the product to generate an invoice and update customer credentials within the original equipment manufacturer dataset via the remote server.

[0048] The term "point of verification" signifies the step at which the customer confirms the authenticity of the product.

[0049] The present invention relates to an end to end integrated inventory and multi-factor authentication based logistics management method to provide a secure and reliable solution for managing logistics operations in the original equipment manufacturers, mitigating the risks associated with counterfeit products during the delivery process.

[0050] In an embodiment, the present invention provides an multi-stage end to end integrated inventory and multi-factor authentication based logistics management method comprise steps of, a) serialization of a product label, b) authentication of said product label; and c) data updation.

[0051] The serialization of said product label includes following steps of, a) generating a master dataset and a corresponding unique authentication code by gathering a set of product serial data of a product manufactured by an original equipment manufacturer, b) encrypting said master dataset to obtain an encrypted master dataset, c) storing said encrypted dataset in a remote server, d) endorsing the product label with the unique authentication code generated in step a) allocated to the product label to be affixed on the product.

[0052] The product label authentication process is performed by steps of, a) scanning the authentication code by an intended user using a scanning device, b) matching said authentication code with the master dataset stored in the remote server, c) recording a scan event data upon completion of step (a) and step (b) of said authentication process, d) communicating the scan event data of step c) to the remote server for registering and storing. The data updation includes steps of a) registering the scan event data received from the scanning device in remote server in the master data set; and b) generating a logistics report from the scan event data for the original equipment manufacturer of the product for further processing and c) updating the master dataset in corresponding to the logistics report.

[0053] Figure 1(a) to Figure 1(d) are flow charts of the end to end integrated inventory and multi-factor authentication based logistics management method according to an embodiment of the present invention. The multi-stage end to end integrated inventory and multi-factor authentication based logistics management method comprises steps of: i) serialization of a product label (1), ii) authentication of said product label (1); and iii) data updation.

[0054] The serialization of said product labels (1) includes following steps of, a) generating a master dataset and a corresponding unique authentication code by gathering a set of product serial data of a product manufactured by an original equipment manufacturer, b) encrypting said master dataset to obtain an encrypted master dataset, c) storing said encrypted dataset in a remote server (3), d) endorsing the product label (1) with the unique authentication code generated in step a) allocated to the product label (1) to be affixed on the product.

[0055] The product label (1) authentication process is performed by steps of a) scanning the authentication code by an intended user using a scanning device, b) matching said authentication code with the master dataset stored in the remote server (3), c) recording a scan event data upon completion of step (a) and step (b) of said authentication process, d) communicating the scan event data of step c) to the remote server (3) for registering and storing.

[0056] The data updation includes steps of, a) registering the scan event data received from the scanning device in remote server (3) in the master data set, b) generating a logistics report from the scan event data for the original equipment manufacturer of the product for further processing; and c) updating the master dataset in corresponding to the logistics report. Figure 2(a) and Figure 2(b) are block diagrams of the end to end integrated inventory and multi-factor authentication based logistics management system according to an embodiment of the present invention. The system (100) comprises several components, including a product label (1), scanning device (2), and a remote server (3).

[0057] Figure 3(a) and Figure 3(b) are perspective and top views of the product label in end to end integrated inventory and multi-factor authentication based logistics management system according to an embodiment of the present invention. The product label (1) includes a plurality of tamper-evident layers (4, 5, 6) discreetly hidden beneath a scratch- off strip and said plurality of tamper-evident layers (4, 5, 6) have at least one authentication code (16), wherein said authentication code (16) is a unique code corresponding to a unique data.

[0058] Figure 4 is an exploded view of the product label according to an embodiment of the present invention. The product label (1) with plurality of tamper-evident layers (4, 5, 6) with the authentication code (16) comprise multi-factor authentication with multiple authentication means (15) in the product label (1) and the product label (1) is affixed on a product intended to be traced and authenticated. The authentication code (16) includes a unique code corresponding to the unique data set for one intended user, wherein the intended user is required to scratch and scan a tamper-evident layer to read authentication code (16) with the unique data set for a designated intended user. The authentication code (16) is selected from but not limited to numeric, alpha numeric, alphabetic code, image, patterns, holographic images, multi-dimensional images, or a combination thereof.

[0059] The product label (1) for authenticating a product, comprising, a plurality of tamper evident layers (4, 5, 6), a plurality of unique authentication means (15); and at least one authentication code (16). The product label (1) is affixed on the product and / or the packaging of the product and comprises a plurality of unique authentication means (15). The product label (1) includes a plurality of tamper evident layers (4, 5, 6) discreetly hidden beneath at least one scratch-off strip and the tamper evident layer (4, 5, 6) has a unique authentication code (16) and each unique authentication code (16) comprises a unique data set. The authentication code (16), the authentication means (15), the unique data set, and the tamper evident layer (4) provide visible and verifiable authentication to an intended user.

[0060] The plurality of product labels (1) have a metalized tamper-evident holographic layer (10) on the rear side of the substrate wherein the metalized tamper-evident holographic layer (10) is frangible and impossible to re-affix when subjected to picking or peeling once pasted on an opening portion of a product and / or packaging material thereby providing additional and robust security to the product against counterfeiting and swapping of product label (1).

[0061] The product label (1) is made up of an upper layer (7), a substrate layer (11) with one or more security features on a rear side, a plurality of coating materials, a chemical coated layer (9), a release coat, a sensitive adhesive (12), a metalized tamper-evident holographic layer (10), a release coat agent and a release liner (13) and includes a double bleeding security hologram. The coating materials are coated on a specific area of the substrate layer (11) forming a plurality of separate security features on separate portions of the double bleeding security hologram label. The sensitive adhesive (12) forms a frangible bond with the surface of product to prevent swapping of product label (1) and avoid counterfeiting.

[0062] The product label (1) includes a double bleeding security hologram with a multi-tier inspection feature. The product label (1) is highly resistant to tampering and counterfeiting attempts and a plurality of visual properties make the product label challenging to replicate, allowing for easy identification of any unauthorized alterations. The security information is selected but not limited from numeric codes (e.g., 123456), alphanumeric codes (e.g., AB1234CD), alphabetic codes (e.g., ABCDEF), images (e.g., logos, symbols), or patterns (e.g., geometric construction, specific arrangements).

[0063] Additionally, the multi-dimensional barcode strips (4, 5, 6) store authentication data for a sales inspector level verification along with an additional information for the consumer level verification. The authentication data includes but not limited to lot number, expiration date, manufacturer information, and product specifications. The additional information includes but not limited to gift card details, bonus point’s details, aftersales service details, and warrantee details. The authentication code (16) includes a unique code corresponding to the unique data set for one intended user, wherein the intended user is required to scratch and scan a tamper-evident layer to read authentication code (16) with the unique data set for a designated intended user.

[0064] The authentication code (16) is scanned during the point of inspection, the security code is scanned during point of sales and the customer code is scanned during point of verification by customer.

[0065] The multi-dimensional barcode strips (4, 5, 6) include but not limited to barcode data, QR code, data matric, radio frequency identification data, and magnetic stripe data. The multi-dimensional barcode strips (4, 5, 6) are only scanned through the scanning device (2).

[0066] The scanning device (2) is an application enabled device equipped with a user interface (20) for a product inspector, an interface (21) for a salesperson and an interface (22) for the customer which enhances a relation between the customer and original equipment manufacturer. The scanning device (2) is connected with the remote server (3) and configured to scan the authentication code (16) and matches with a set of pre-stored codes which are stored in the remote remote server (3) in an encrypted format. The scanning device (2) is selected but not limited to scanner, barcode reader, radio frequency identification data reader, or a combination thereof. The user interface provides for registering, recording, and communicating the unique data set to remote server (3) for a designated type of intended user, while keeping other undesignated unique data set confidential.

[0067] Further the scanning device (2) also has a provision of e-wallet. This e-inclusion adds a layer of versatility and convenience to the multifaceted capabilities of the scanning device (2).

[0068] The scanning device (2) is equipped with a recorder unit that is configured to record a scan event data upon completion of the scanning and matching procedure by the intended user which includes product inspector, quality control personnel of original equipment manufacturer, a salesperson, or an end user of the product. The pre-stored data is inputted and encrypted via the remote server (3) during the serialization of any product from the original equipment manufacturer. The recorder unit is preferably a global positioning unit.

[0069] The scan event data include but not limited to retail store location, date, time zone, geocoordinates, and identification data related to a product inspector who performs the scanning. The scan event data is extracted from a time and date stamp of scanning of the codes. The logistic report includes but not limited to scan location, date, time zone, geocoordinates, product identification details, product details, product warrantee details, product end of life details, and identification data related to the intended user that performs the scanning.

[0070] Further the remote server (3) receives said scan event data and generates logistic report for enhancing transparency and accountability in a logistic network and the logistic report is transferred to the original equipment manufacturer for further processing; and the remote server (3) serves as a central repository for storing the pre-stored data, scan event data and is configured to encrypt and / or decrypt the pre-stored data, scan event data and the encryption and decryption of the codes that are done by the remote server (3), thereby ensuring protection against the counterfeiting attempts in the logistic network.

[0071] Further, the remote server (3) is preferably a cloud-based virtual private server. The encryption and / or decryption of the pre-stored data and the code is done through symmetric encryption / decryption or asymmetric encryption / decryption techniques. The remote server (3) registers and encrypts pre-stored data, including the unique code and the corresponding unique data, during serialization of the product by original equipment manufacturer.

[0072] The codes are entered by the original equipment manufacturer which is encrypted during the point of encryption for maintaining high security. The original equipment manufacturer has a full access to a master data (which is non-editable data) from which limited amount of data is accessible to the product inspector, salesperson and the customer. Additionally, the system (100) is integrated to existing point of sale device.

[0073] Figure 5 is a block diagram of the scanning device according to an embodiment of the present invention. The scanning device (2) is an application enabled portable device equipped with a user interface for an intended user and the scanning device (2) is enabled to connect with the remote server (3) and configured to scan the authentication code (16), match the scanned code with a set of pre-stored codes in the remote server (3). The scanning device (2) is equipped with a recorder unit configured to record a scan event data upon completion of a scanning and matching procedure by the intended user. The intended user includes a product inspector, quality control personnel of original equipment manufacturer, a salesperson, or an end user of the product. The user interface provides for registering, recording, and communicating the unique data set to remote server (3) for a designated type of intended user, while keeping other undesignated unique data set confidential. The scanning device (2) is selected but not limited to a handheld device, a scanner, a barcode reader, a radio frequency identification data reader, or a combination thereof. The recorder unit is preferably a global positioning unit.

[0074] The scanning device (2) is an application enabled device equipped with a user interface (20) for a product inspector, an interface (21) for a salesperson and an interface (22) for the customer which enhances a relation between the customer and original equipment manufacturer. The scanning device (2) is connected with the remote server (3) and configured to scan the authentication code and matches with a set of pre-stored codes which are stored in the remote remote server (3) in an encrypted format. The scanning device (2) is selected but not limited to scanner, barcode reader, radio frequency identification data reader, or a combination thereof. The user interface provides for registering, recording, and communicating the unique data set to the remote server (3) for a designated type of intended user, while keeping other undesignated unique data set confidential. The intended user include but not limited to salesperson, sales inspector, customer or any authorized entity.

[0075] Further the scanning device (2) also has a provision of e-wallet. This e-inclusion adds a layer of versatility and convenience to the multifaceted capabilities of the scanning device (2).

[0076] The scanning device (2) is equipped with a recorder unit that is configured to record a scan event data upon completion of the scanning and matching procedure by the intended user which includes product inspector, quality control personnel of original equipment manufacturer, a salesperson, or an end user of the product. The pre-stored data is inputted and encrypted via the remote server (3) during the serialization of any product from the original equipment manufacturer. The recorder unit is preferably a global positioning unit.

[0077] The scan event data include but not limited to retail store location, date, time zone, geocoordinates, and identification data related to a product inspector who performs the scanning. The scan event data is extracted from a time and date stamp of scanning of the codes. The logistic report includes but not limited to scan location, date, time zone, geocoordinates, product identification details, product details, product warrantee details, product end of life details, and identification data related to the intended user that performs the scanning.

[0078] Further the remote server (3) receives said scan event data and generates logistic report for enhancing transparency and accountability in a logistic network and the logistic report is transferred to the original equipment manufacturer for further processing; and the remote server (3) serves as a central repository for storing the pre-stored data, scan event data and is configured to encrypt and / or decrypt the pre-stored data, scan event data and the encryption and decryption of the codes that are done by the remote server (3), thereby ensuring protection against the counterfeiting attempts in the logistic network.

[0079] Further, the remote server (3) is preferably a cloud-based virtual private server. The encryption and / or decryption of the pre-stored data and the code is done through symmetric encryption / decryption or asymmetric encryption / decryption techniques. The remote server (3) registers and encrypts pre-stored data, including the unique code and the corresponding unique data, during serialization of the product by original equipment manufacturer.

[0080] The codes are entered by the original equipment manufacturer which is encrypted during the point of encryption for maintaining high security. The original equipment manufacturer has a full access to a master data (which is non-editable data) from which limited amount of data is accessible to the product inspector, salesperson and the customer. Additionally, the system (100) is integrated to existing point of sale device. EXAMPLE 1 Working of the invention

[0081] The present invention provides a multi-stage end to end integrated inventory and multifactor authentication based logistic management method and a product label (1). Figure 6 is a flow chart of point of inspection according to an embodiment of the present invention. The present invention provides an end to end integrated inventory and multifactor authentication based logistics management system (100) in which the product label (1) is authenticated during the point of inspection in a method that comprises the steps of, a) scanning a dedicated multi-dimensional barcode strip by the scanning device (2), wherein the scanning is done by the product inspector, b) decrypting the encrypted authentication data and matching the decrypted authentication data with the pre-stored data, c) displaying a set of product details to the product inspector and recording the scan event data, d) generating the logistic report and traceability of a scanning event, thereby enhancing transparency and accountability; and e) transferring the logistic report to the original equipment manufacturer for future processing.

[0082] Figure 7 is a flow chart of point of sales according to an embodiment of the present invention. The present invention provides an end to end integrated inventory and multifactor authentication based logistic management system (100) in which the product label (1) is verified on the point of sales via a method that comprises steps of, a) scanning a dedicated multi-dimensional barcode strip by the scanning device (2), wherein the scanning is done by a salesperson, b) decrypting the encrypted security information and matching the decrypted security information with the pre-stored data, c) displaying the set of product details to the salesperson and recording the scan event data, d) adding a set of contact details of the customer in a record of the remote server (3) through the scanning device (2), e) generating the logistic report that includes the scan event data and set of contact details, thereby enhancing transparency and accountability; and f) transferring the logistic report to the original equipment manufacturer for future processing.

[0083] Figure 8 is a flow chart of point of verification by customer according to an embodiment of the present invention. The present invention provides an end to end integrated inventory and multi-factor authentication based logistic management system (100) in which the product label (1) is verified on the point of verification by customer via a method that includes the steps of, a) instructing a customer of the product to scratch the scratch off strip which reveals the multi-dimensional barcode strip having the customer code, b) instructing the customer to add a set of credentials in the respective interface of the scanning device (2) to request a one-time passcode, c) generating the one-time passcode and encrypting the one-time passcode in the remote server (3) to obtain an encrypted one-time passcode and sending the encrypted one-time passcode to the interface that is accessed by the customer, d) allowing the customer to enter the encrypted one-time passcode on the interface, e) matching the encrypted one-time passcode entered by the customer in step (d) with the encrypted one-time passcode generated by the remote server (3), f) allowing the customer to enter the customer code on the interface in case of successful matching in step(e) or else terminating the method; and g) displaying the set of details related to the product on to the interface.

[0084] The set of product details include but not limited to lot number, serial number, date of packaging, warranty information, expiration date, manufacturer information, and product specifications. The set of contact details include but not limited to name, phone number, location of the customer. The customer is provided with additional options such as gift card details, bonus points details.

[0085] EXAMPLE 2 Case scenarios

[0086] The present invention provides an end to end integrated inventory and multi-factor authentication based logistic management system (100) and method in which the plurality of product labels (1) having multiple points of authentication such as point of encryption, a point of inspection, point of sales, a point of verification by customer as depicted in Figure 9(a).

[0087] Further the present invention has the capability to help the original equipment manufacturer (OEM) for ensuring authenticity and quality of product. For an example, in the context of appliances like air conditioners (AC) and refrigerators. An AC / Fridge manufacturer, employs the integrated inventory and multi-factor authentication-based logistic management system to enhance its product authentication and transparency. The OEM produces a batch of AC units, each labeled with a multi-dimensional barcode strip that contains encrypted authentication, security, and customer codes.

[0088] In the authentication process, the data loading occurs exclusively at the OEM's end, ensuring data integrity and security. The OEM inputs essential product details, including serial numbers, manufacturing dates, and specifications, into the system. This creates a master dataset, referred to as B series, which is securely encrypted and stored on the remote server (3). The OEM's responsibility is to manage and update the B series dataset, ensuring its accuracy and relevance.

[0089] The present invention ensures seamless data transfer while maintaining the security and accuracy of information across different stages (Bl, B2, B3). For instance, once OEM updates the Bl dataset, the system (100) automatically transfers relevant details to B2 (product inspector's access) and B3 (customer's access). This data transmission involves encryption and decryption mechanisms, safeguarding sensitive information.

[0090] Moreover, the product inspector scans a product's label, initiating a process that involves decrypting the security information from B2, matching the product label (1) with the prestored data, and displaying product details. After inspection, the updated information is encrypted and sent back to B2 for auditing purposes. Similarly, when a customer verifies the product, the encrypted customer code from B3 is matched and decrypted against the pre-stored data. If successful, the customer accesses the product details. Any additional customer data inputted is encrypted and stored in B3.

[0091] Notably, the dynamic interaction between Bl, B2 and B3 ensures that the OEM's dataset is consistently updated. This synchronization ensures that both the OEM and the customer share the same information about the product, creating a coherent and accurate record of the product's journey. Hence, the integrated inventory and multifactor authentication-based logistic management system (100) empowers OEMs to maintain control over data loading, secure data transfer, and ensure accurate product information for both internal stakeholders and customers. This mechanism strengthens transparency, fosters trust, and mitigates risks related to counterfeiting and unauthorized product alterations. Further multiple points of authentication include point of encryption, a point of inspection, point of sales inspection, a point of verification by customer, which are explained below:

[0092] A. Point of Encryption

[0093] In the initial stage, referred to as the "point of encryption," an original equipment manufacturer (OEM) like a laptop company named ABC, embarks on producing a batch of 100 laptops designated for distribution across stores. Comprehensive data pertaining to the laptops encompassing attributes such as serial numbers, colours, and manufacturing dates, is systematically compiled to form a comprehensive master dataset, designated as the "B series." This dataset, a repository of pertinent information, is subsequently encrypted and uploaded onto a remote server (3) to bolster security.

[0094] Simultaneously, during the manufacturing process of the product label (1), a distinct set of codes is assigned to each label. This set comprises a unique authentication code (16), a security code, and a customer code. The labels are fabricated in pairs, with one label affixed directly onto the product itself, bearing the same set of codes, while the second label is securely applied to the packaging, thus ensuring dual-layer protection. The composition of these labels encompasses three distinct types of codes — authentication, security, and customer — each playing a pivotal role in validating the authenticity of the product.

[0095] Upon dispatch of the products from the OEM to retail establishments, product inspectors assume the responsibility of scanning the barcodes present on the labels. By conducting this scan, the product inspector cross-references the details gleaned from the product with the corresponding information stored within the B series, resulting in a specialized dataset termed as the "Bl series." The product inspector's access is restricted solely to the Bl series, and thus, their visibility is limited to this specific subset of data.

[0096] Similarly, salespersons, who engage with the product during the point of sale, possess access to an even more circumscribed set of data, denoted as the "B2 series." This controlled access ensures that sensitive information remains confidential and restricted to the appropriate parties. Likewise, customers are endowed with the most limited access to data, encapsulated within the "B3 series," providing them with essential information while safeguarding the confidentiality of other datasets.

[0097] In essence, this intricate system adheres to a hierarchal approach, meticulously regulating access to varying tiers of information. This stratified access ensures that each entity within the ecosystem can efficiently interact with and authenticate the product while maintaining the integrity and confidentiality of crucial data.

[0098] B. Point of inspection

[0099] The end to end integrated inventory and multi-factor authentication based logistic management system (100) incorporates a method for authenticating the product label (1) during the point of inspection. This method comprise a series of defined steps aimed at ensuring the legitimacy of the product label (1).

[0100] To initiate the process, the product inspector engages the scanning device (2) by scanning a dedicated multi-dimensional barcode strip (4) situated on the product label (1). This scanning action carried out by the product inspector, serves as the primary means of authentication (15), allowing the subsequent steps to unfold.

[0101] Subsequent to the scanning, the encrypted authentication data stored within the dedicated barcode strip (4) undergoes decryption. The decrypted authentication data is then meticulously compared against the corresponding pre-stored data, validating the product's genuineness through this multi-factor authentication approach.

[0102] Upon successful decryption and alignment, a comprehensive set of product details is displayed to the product inspector. This presentation facilitates thorough verification while simultaneously recording the scan event data. This recorded data encompasses critical information regarding the authentication process, contributing to a logistic report of the scanning event.

[0103] By generating this logistic report, the system (100) enhances transparency and accountability within the logistics network. The traceability of scanning events bolstered by the detailed records ensures the integrity of the process.

[0104] In the final step, the entirety of the logistic report is transmitted to the original equipment manufacturer. This transfer of data serves as a mechanism for future processing, allowing the manufacturer to utilize the recorded information for further analysis, validation, and quality assurance purposes.

[0105] C. Point of Sales Inspection

[0106] The end to end integrated inventory and multi-factor authentication based logistic management system (100) extends its comprehensive verification process to the point of sales inspection. This operational stage ensures the thorough authentication of the product label (1) through a meticulously devised method, encompassing the following sequential steps, within the point of sales context, the scanning device (2) takes on a pivotal role, operated by a diligent salesperson. The initial step involves the scanning of a dedicated multi-dimensional barcode strip (5) that forms an integral part of the product label (1). The scanning process is meticulously executed by the salesperson, initiating the authentication procedure.

[0107] Following the scanning, the encrypted security information encapsulated within the designated barcode strip (5) is subjected to decryption. This cryptographic operation unveils the concealed security information, which is then scrupulously matched against the corresponding pre-stored data. This meticulous matching procedure serves as a crucial determinant of the product's authenticity.

[0108] Upon the successful decryption and alignment of security information, a comprehensive set of product details is thoughtfully displayed for the salesperson's scrutiny. This visual representation facilitates meticulous verification while concurrently recording the scan event data. The recorded data encompasses critical information pertaining to the authentication process, thereby contributing to an extensive record of the scanning event.

[0109] Signifying an important stride, the system (100) incorporates a mechanism for augmenting the authenticity verification process. Upon successful verification, the scanning device (2) is utilized to input a designated set of customer contact details. This information becomes part of the remote server's (3) records, thereby enriching the data repository with crucial customer-specific insights.

[0110] An integral facet of the system's (100) integrity enhancement is the generation of comprehensive logistic report. This logistic report encapsulates not only the recorded scan event data but also includes the set of customer contact details. By amalgamating these critical elements, this logistic report engenders heightened transparency and accountability throughout the entire process.

[0111] The culmination of this method involves the transfer of the meticulously compiled logistic report to the original equipment manufacturer. This transfer serves as a conduit for future processing, empowering the manufacturer to utilize the detailed information for diverse purposes, including analysis, validation, and quality assurance.

[0112] D. Point of Verification by Customer

[0113] The end to end integrated inventory and multi-factor authentication based logistic management system (100), extends its verification protocol to the point of customer verification. This critical stage employs a method meticulously designed to authenticate the product label (1), encompassing the following series of steps:

[0114] The process commences by instructing the customer to engage with the product label (1). Specifically, the customer is guided to scratch off a designated scratch-off strip (6) on the label. This action reveals a concealed multi-dimensional barcode strip (6) housing the unique customer code, a pivotal element in the authentication process.

[0115] Subsequent to uncovering the customer code, the customer is further directed to access the respective interface on the scanning device (2). Within this interface, the customer is prompted to input a set of credentials, initiating a request for a one-time passcode.

[0116] Upon receiving the customer's request, the system proceeds to generate the one-time passcode. This passcode undergoes encryption within the remote server (3), resulting in the generation of an encrypted one-time passcode. This encrypted passcode is then dispatched to the interface accessible to the customer, thereby ensuring secure communication.

[0117] The next step permits the customer to enter the encrypted one-time passcode into the designated interface, validating their identity.

[0118] The system (100) engages in a crucial verification step by comparing the encrypted onetime passcode entered by the customer (in step d) with the encrypted one-time passcode previously generated by the remote server (3). If successful matching occurs in step e, the process advances to the subsequent step, where the customer is prompted to input the designated customer code within the interface. In cases of unsuccessful matching, the method is terminated.

[0119] Upon successful entry of the customer code, the interface displays an extensive set of details pertinent to the product. This information provides the customer with comprehensive insights into the product's characteristics and attributes.

[0120] During the manufacturing process of product like laptop, a plurality of duplicate labels are also manufactured. Each product is linked with a set of data which include lot number, serial number, manufacturing date which is encrypted using the triple data encryption standard to obtain an encrypted data that is further stored in the label.

[0121] The labels are printed in pairs, wherein one of the label is affixed to the packaging seal of the laptop, and the other label is affixed to the product itself, such as the opening portion of the laptop. Throughout the distribution process, the label is scanned during various inspection stages, including sales level inspection, point of sales inspection (at the retail location), and customer level inspection. To verify the authenticity of the product, the encrypted data on the label is decrypted, the scanning device (2) is used for this purpose.

[0122] The scanning device (2) is connected to a remote server (3). Once the encrypted data is decrypted, the data is displayed to the product inspector, point of sales staff i.e. salesperson, and the customer, this feature provides them with information about the product's authenticity, manufacturing details, and other relevant information.

[0123] The use of encryption and decryption ensures the security of the data on the labels. This helps in preventing counterfeiting and unauthorized tampering with the products. The present invention aims to maintain the security and authenticity of the laptops during their entire lifecycle, from manufacturing to customer purchase. Further, the present invention combines encryption technology with physical labeling to create a layered security approach. The use of duplicate labels helps ensure that the same information is available to various stakeholders in different stages of the product's journey as depicted in Figure 9(b).

[0124] The recorded scan event data, along with the displayed product details, contribute to generating logistic report and ensuring traceability of the scanning event as depicted in Figure 10. The logistic report is valuable for auditing purposes, quality control, and establishing a transparent record of the product's authentication status.

[0125] The recorded scan event data, coupled with the comprehensive display of product details, synergistically play a pivotal role in the formulation of an exhaustive and intricate logistic report. This logistic report intricately encapsulates the entirety of the scanning event's intricacies and unfolds with a meticulously orchestrated sequence, as vividly illustrated in Figure 10. The significance of this logistic report reverberates across multifarious dimensions, imparting indispensably valuable insights and attributes to the operational landscape of the integrated inventory and multi-factor authentication based logistic management system (100).

[0126] Within the realm of logistics management, this logistic report emerges as an invaluable asset for a multitude of critical facets. One of its preeminent roles lies in serving as an auditable record of the entire authentication process, this encapsulates the nuanced nuances and intricacies of each step undertaken, spotlighting the authentication journey from inception to fruition. This aspect underscores the system's (100) robust commitment to maintaining compliance, accuracy, and adherence to protocols.

[0127] Furthermore, the trail of the scanning event stands resolute as a cornerstone in upholding and ensuring uncompromised quality control. The intricate details of the scan event, comprehensively presented within the logistic report, empower meticulous analysis and evaluation. This introspective vantage point enables stakeholders to ascertain the efficacy, precision, and consistency of the authentication procedures executed. Any anomalies, deviations, or irregularities are promptly exposed, thus facilitating swift remediation measures and cementing a culture of excellence within the logistic network.

[0128] However, perhaps the most paramount attribute embedded within this logistic report is its role as an archetypal epitome of transparency. By meticulously capturing each step of the authentication process, along with the associated details and data, the system cultivates a crystal-clear narrative that demonstrates the journey of each product's authentication. This transparent narrative exudes trust and credibility, not only within the internal echelons of the logistic network but also resonating profoundly with end consumers. EXAMPLE 3

[0129] Features of Present Invention

[0130] The present invention provides an end to end integrated inventory and multi-factor authentication based logistic management system (100) and method that aims to revolutionize the authentication and tracking processes within the logistics landscape, enhancing customer trust and brand loyalty. Further, some advantages and objectives of the present invention are listed below:

[0131] A. Enhanced security in goods delivery

[0132] The primary objective of this invention is to introduce a multi-factor authentication based logistics management system that guarantees secure and reliable operations during the transportation of goods. By integrating multiple layers of authentication, this system seeks to minimize vulnerabilities and bolster the overall security of the logistics process.

[0133] B. Improved product labelling for enhanced security

[0134] The present invention establishes a logistics management system that employs product labels (1) affixed to either the product's opening or seal. This labeling approach strengthens security measures and offers an extra layer of protection against unauthorized access and tampering.

[0135] C. Authentication-driven integrity across logistics

[0136] The present invention enhances the authenticity and integrity of products throughout the logistics process. By implementing robust authentication measures, it safeguards against the introduction of counterfeit goods into the supply chain, maintaining the integrity of products from origin to destination.

[0137] D. Counterfeit mitigation during delivery stage

[0138] By addressing the issue of counterfeit products infiltrating the supply chain, the present invention seeks to mitigate risks by employing multi-factor authentication and this approach prevents counterfeit items from entering the system during the delivery stage, safeguarding both consumers and businesses. E. Enhanced Visibility and Tracking Capabilities

[0139] The present invention strives to bolster the visibility and tracking capabilities within the logistics system. By doing so, the present invention enables efficient identification and detection of counterfeit goods, improving the overall efficiency of the system.

[0140] F. Ensuring intact delivery

[0141] The present invention ensures the intact delivery of products. By employing multi -factor authentication measures, it guarantees that products remain unaltered and undamaged throughout the transportation process.

[0142] G. Strengthened Customer-Manufacturer Relations

[0143] The present invention foster stronger relationships between customers and original equipment manufacturers (OEMs) by offering an enhanced and secured delivery experience. This, in turn, boosts customer trust and brand loyalty.

[0144] H. Increasing Brand Loyalty

[0145] By implementing the multi-factor authentication based logistics management system, the present invention strives to increase brand loyalty among consumers. The heightened security measures and transparent processes contribute to build trust in the brand's commitment to quality.

[0146] I. Perception of product integrity

[0147] The present invention seeks to create a perception among customers that the products they receive are in an undamaged and unchanged state. This perception is achieved through robust authentication measures and meticulous handling practices.

[0148] J. Protecting Consumer Safety and Brand Reputation:

[0149] The present invention safeguards consumer safety, maintain brand reputation, and prevent financial losses for businesses stemming from the presence of counterfeit products in the market. The multi-factor authentication system serves as a shield against counterfeit goods, ensuring the authenticity and safety of products. Further the present invention helps to achieve a robust internal audit management mechanism that ensures meticulous oversight and accountability within the logistics management system.

[0150] Data Logging and Storage: The system continually logs and stores a comprehensive dataset of all scanning events, encompassing details such as time, location, product information, and user identification. This meticulous data logging forms the foundation for the internal audit process.

[0151] Logistic report: The recorded scan event data, along with the displayed product details, contribute to generating logistic report. This logistic report provides an auditable trail of each authentication process and the subsequent actions taken by different stakeholders, including product inspectors, salespersons and customers.

[0152] Traceability and Accountability: The logistic report acts as a transparent record of the entire product authentication journey. The report ensures traceability by capturing the intricate nuances of each scanning event, from the point of inspection to point of sales and verification by the customer. This traceability promotes accountability and assists in identifying any discrepancies or irregularities.

[0153] Data Analysis and Reporting: The accumulated data within the logistic report serves as a rich source for data analysis and reporting. The system generates custom reports that provide insights into various aspects of the authentication process, including frequency of scans, product trends, geographic distribution, and more. These reports aid in identifying patterns, trends and potential areas of improvement.

[0154] Auditor Access: Designated internal auditors or authorized personnel access the system's logistic report. This access allows auditors to review the documented events, verify the adherence to established protocols and identify any deviations or anomalies. The auditors leverage the system's transparent records to conduct thorough assessments of the authentication process.

[0155] Real-time Monitoring: The system enables real-time monitoring of authentication events. This feature allows auditors to observe ongoing authentication processes and gain immediate insights into the authentication activities across various points of the supply chain. Real-time monitoring empowers auditors to detect issues promptly and take corrective actions as needed.

[0156] Logistic report Verification: During internal audits, the logistic report acts as tangible evidence that substantiates the accuracy and integrity of the authentication process. Auditors cross-reference the recorded events with the established pre-stored data to validate the legitimacy of each product's authentication journey.

[0157] Quality Control Enhancement: The internal audit management process supports quality control efforts by identifying any inconsistencies or irregularities in the authentication process. These insights contribute to refining and optimizing the authentication procedures, ensuring a high level of accuracy and effectiveness.

[0158] Therefore, the present invention provides a secure and reliable multi-factor authentication-based logistics management system to ensure secure and reliable operations like intact delivery of products in the market, eliminating counterfeit issues, by utilizing encryption and decryption techniques during the transmission process, the present invention ensures the confidentiality, integrity, and authenticity of the data exchanged between the scanning devices (2) and the remote server (3).

[0159] Many modifications and other embodiments of the invention set forth herein will readily occur to one skilled in the art to which the invention pertain having the benefit of the teachings presented in the foregoing descriptions and the associated drawings. Therefore, it is to be understood that the invention is not to be limited to the specific embodiments disclosed and that modifications and other embodiments are intended to be included within the scope of the appended claims. Although specific terms are employed herein, they are used in a generic and descriptive sense only and not for purposes of limitation.

Claims

CLAIMSWe claim:

1. A multi-stage end to end integrated inventory and multi-factor authentication based logistics management method comprises steps of: i) serialization of a product label (1); ii) authentication of said product label (1); and iii) data updation; wherein: said serialization of said product labels (1) includes following steps of: a) generating a master dataset and a corresponding unique authentication code by gathering a set of product serial data of a product manufactured by an original equipment manufacturer; b) encrypting said master dataset to obtain an encrypted master dataset; c) storing said encrypted dataset in a remote server (3); d) endorsing the product label (1) with the unique authentication code generated in step a) allocated to the product label (1) to be affixed on the product; said product label (1) authentication process is performed by steps of: a) scanning the authentication code by an intended user using a scanning device; b) matching said authentication code with the master dataset stored in the remote server (3); c) recording a scan event data upon completion of step (a) and step (b) of said authentication process; d) communicating the scan event data of step c) to the remote server (3) for registering and storing;said data updation includes steps of: a) registering the scan event data received from the scanning device in remote server (3) in the master data set; b) generating a logistics report from the scan event data for the original equipment manufacturer of the product for further processing; and c) updating the master dataset in corresponding to the logistics report.

2. The multi-stage end to end logistics management method as claimed in claim 1, wherein said set of product data include but not limited to product name, lot number, manufacturing data, serial number, product code.

3. The multi-stage end to end integrated logistics management method as claimed in claim 1, wherein said product label (1) is affixed on opening portion of the product.

4. The multi-stage end to end integrated logistics management method as claimed in claim 1, wherein said remote server (3) registers and encrypts pre-stored data, including the unique code and the corresponding unique data, during serialization of the product by original equipment manufacturer.

5. The multi-stage end to end integrated logistics management method as claimed in claim 1, wherein said intended user includes a product inspector, quality control personnel of original equipment manufacturer, a salesperson, or an end user of the product, or any other authorized entity.

6. The multi-stage end to end integrated logistics management method as claimed in claim 1, wherein the authentication code is selected from but not limited to numeric, alpha numeric, alphabetic code, image, patterns, holographic images, multidimensional images, or a combination thereof.

7. The multi-stage end to end integrated logistics management method as claimed in claim 1, wherein the scanning device (2) is selected but not limited to a handheld device, a scanner, a barcode reader, a radio frequency identification data reader or a combination thereof.

8. The multi-stage end to end integrated logistics management method as claimed in claim 1, wherein the encryption and / or decryption of the pre-stored data and the code is done by symmetric encryption / decryption or asymmetric encryption / decryption techniques.

9. The multi-stage end to end integrated logistics management method as claimed in claim 1, wherein the remote server (3) is preferably a cloud-based virtual private server that includes but not limited to a data storage unit, a plurality of processors, a plurality of modules that include an encryption module and a decryption module.

10. The multi-stage end to end integrated logistics management method as claimed in claim 1, wherein the product label (1) comprises a plurality of tamper evident layers (4, 5, 6) include an upper layer (7), a substrate layer (11) with one or more security features on a rear side, a plurality of coating materials (14), a chemical coated layer (9), a release coat (8), a sensitive adhesive (12), a metalized tamper-evident holographic layer (10), a release coat agent and a release liner (13) and includes a double bleeding security hologram.

11. The multi-stage end to end integrated logistics management method as claimed in claim 10, wherein said coating materials (14) are coated on a specific area of the substrate layer (11) forming a plurality of separate security features on separate portions of the double bleeding security hologram label.

Images