Work process digitization system and operating method thereof

Abstract

The present invention is for providing a system for digitizing a work process and an operating method thereof. The operating method may comprise the steps of: extracting each process from a work performed as an analog process; generating a workflow of the work by using the extracted processes; verifying the generated workflow; and processing the work by performing the processes according to the verified workflow.

Description

Business process digitalization system and its operation method

[0001] The present invention relates to a business process digitalization system and its operating method.

[0002] Recently, intelligent digital technologies such as artificial intelligence (AI), machine learning, Internet of Things (IoT) networks, advanced analytics, and robotics are emerging. The advancement of these intelligent digital technologies is expected to bring about diverse changes across various industries.

[0003] For example, you might anticipate business process innovation. This involves changing and adapting core processes (often lengthy processes and workflows) to meet changing business objectives, competition, and customer demands through process automation.

[0004] Furthermore, business process innovation requires digitization and its next step, digitalization or process digitalization. Digitization refers to the conversion of analog information and documents into digital format. Furthermore, digitization can also mean integrating digital technologies into existing business processes.

[0005] Meanwhile, there are many issues involved, such as how and to what industries digitalization will be applied, and how to manage digitalized business processes.

[0006] The present invention seeks to provide a system for digitizing a business process and an operating method thereof.

[0007] The present invention seeks to provide a work process digitization system and its operation method that converts work actually performed by a person into a digital processor.

[0008] A business process digitization system and its operation method according to one embodiment of the present invention can convert an existing analog process into a digital process by analyzing and detailing it at the level of a work unit performed by a person.

[0009] A business process digitization system and its operating method according to one embodiment of the present invention can redesign and optimize a business process through efficiency improvement, change, rearrangement, and elimination of the business process.

[0010] A business process digitization system and its operating method according to one embodiment of the present invention can automatically perform each digitized business process through a business performance module.

[0011] A business process digitization system and its operation method according to one embodiment of the present invention can guide a user through a system interface the status of a digitized business process.

[0012] An operating method of a business process digitization system according to an embodiment of the present invention may include a step of extracting each process from a business performed as an analog process, a step of creating a business workflow using the extracted processes, a step of verifying the created workflow, and a step of performing the processes according to the verified workflow to process the business.

[0013] The steps to validate a workflow may include steps to change the process.

[0014] The step of validating the workflow may include a step of rearranging the processes.

[0015] The step of rearranging the processes may include the step of arranging the processes so that at least two or more processes are executed simultaneously at least for an instant.

[0016] The steps to validate a workflow may include removing processes.

[0017] The method of operation of the business process digitization system may further include a step of displaying a digital process screen according to the generated workflow.

[0018] The step of performing a task by performing the processes may include a step of displaying the results of performing each process on a digital process screen.

[0019] The method of operation of the business process digitization system may further include a step of guiding the user through the process bot the execution status of the processes.

[0020] The step of extracting a process may include a step of extracting a process based on keywords extracted from a document for a task defined in the document.

[0021] The step of extracting a process may include the steps of receiving user input and extracting a process from the received user input.

[0022] According to an embodiment of the present invention, there is a technical advantage in that automation of business processes is realized.

[0023] According to an embodiment of the present invention, by adding a task execution module for each task, end-to-end task processing is possible, and task flexibility is secured.

[0024] According to an embodiment of the present invention, there is an effect of improving performance and quality and reducing costs through digitalization and automation of business processes.

[0025] According to an embodiment of the present invention, a user and a work processing system are connected through a system interface, thereby providing the advantage of making it easier to grasp the work status.

[0026] FIG. 1 is a block diagram illustrating the configuration of a business process digitalization system according to an embodiment of the present disclosure.

[0027] FIG. 2 is an exemplary drawing showing a process extracted by a business process digitization system according to an embodiment of the present invention to convert an analog process into a digital process.

[0028] FIG. 3 is a flowchart illustrating an operation method of a business process digitalization system according to an embodiment of the present disclosure.

[0029] FIG. 4 is an exemplary diagram illustrating a method for creating and verifying a workflow by a business process digitalization system according to an embodiment of the present invention.

[0030] FIG. 5 is a schematic diagram illustrating a business process digitalization system according to an embodiment of the present invention performing digitalization and performing digitalized work.

[0031] FIG. 6 is an exemplary drawing showing a process progress display screen while a business process digitization system according to an embodiment of the present invention performs a process.

[0032] Hereinafter, embodiments related to the present invention will be described in more detail with reference to the drawings. However, the present invention may be implemented in many different forms, and the embodiments described herein are merely examples and are not limited to the embodiments illustrated in this specification. Rather, these embodiments are provided as examples so that this disclosure will be thorough and complete, and will fully convey the features and functions of the present invention to those skilled in the art. Accordingly, processes, elements, and techniques that are not necessary for those skilled in the art to fully understand the features and functions of the present invention may not be described. Unless specifically stated otherwise, similar reference numbers designate similar components in the accompanying drawings and written description, and therefore, the description thereof will not be repeated.

[0033] FIG. 1 is a block diagram illustrating the configuration of a business process digitalization system according to an embodiment of the present disclosure.

[0034] A business process digitalization system according to an embodiment of the present disclosure may include a digital conversion unit (100), a business processing unit (200), and a system interface (300).

[0035] The digital conversion unit (100) can convert an analog process into a digital process.

[0036] The digital conversion unit (100) may include a process extraction unit (110), a workflow generation unit (120), and a digital verification unit (130). Meanwhile, the detailed configuration of the digital conversion unit (100) illustrated in FIG. 1 is merely an example for convenience of explanation. That is, the digital conversion unit (100) may not be subdivided into multiple detailed configurations, or may be subdivided into three or more detailed configurations.

[0037] The process extraction unit (110) can analyze and detail existing analog processes down to the level of human-performed tasks. The process extraction unit (110) can extract each process from tasks previously performed analogically, where "process" can refer to each individual step in the process of processing each task. The process extraction unit (110) can extract multiple processes for processing a single task.

[0038] When extracting a process from a task, the process extraction unit (110) can extract the process in units of tasks performed by a person.

[0039] The workflow generation unit (120) can convert the processes extracted by the process extraction unit (110) into digital processes.

[0040] The workflow generation unit (120) can set at least one of the steps, order, and categories corresponding to each process when extracting each process. The workflow generation unit (120) can create a digital workflow based on the extracted processes for performing a specific task according to the set steps, order, and categories.

[0041] The workflow generation unit (120) can generate a digital process screen and a detailed work workflow screen according to the generated digital workflow.

[0042] The digital verification unit (130) can perform redesign and optimization through efficiency, change, rearrangement, and elimination of processes.

[0043] FIG. 2 is an exemplary drawing showing a process extracted by a business process digitization system according to an embodiment of the present invention to convert an analog process into a digital process.

[0044] The example of Fig. 2 illustrates a case where a process is extracted from a foreign substance analysis task performed as an analog process. The process extraction unit (110) can extract each task as a process when a person performs the foreign substance analysis task. For example, the process extraction unit (110) can extract the following processes for the foreign substance analysis task: analysis request, foreign substance item designation, sample delivery, sample acquisition, EDX measurement, SEM measurement, FTIR measurement, automatic foreign substance analysis, foreign substance item search, related process slaughter, report generation, and result reporting.

[0045] The workflow generation unit (120) can set the order and category, etc., for each extracted process. For example, the workflow generation unit (120) can set analysis request, component measurement, and foreign matter analysis as upper categories, and set analysis request, foreign matter item designation, and sample delivery as subcategories of 'analysis request', and set sample acquisition, EDX measurement, SEM measurement, and FTIR measurement as subcategories of 'component measurement', and set automatic foreign matter analysis, foreign matter item search, related process slaughter, report generation, and result reporting as subcategories of 'foreign matter analysis'. The workflow generation unit (120) can set the order of the processes of the foreign matter analysis work as analysis request, foreign matter item designation, sample delivery, sample acquisition, EDX measurement, SEM measurement, FTIR measurement, automatic foreign matter analysis, foreign matter item search, related process slaughter, report generation, and result reporting.

[0046] The workflow generation unit (120) can generate a digital workflow for foreign substance analysis work according to set categories and order, etc.

[0047] The digital verification unit (130) can redesign and optimize processes created through digital workflows by streamlining, modifying, rearranging, and eliminating processes. The digital verification unit (130) can also modify digital workflows created through redesign and optimization.

[0048] As the workflow is confirmed through the digital verification unit (130), the conversion of the relevant work to a digital process can be completed.

[0049] The linked DX module corresponding to the foreign body analysis process can perform tasks according to the converted digital process. Linked DX modules can be created for each task. In other words, DX modules can be linked / connected to each task.

[0050] Again, Figure 1 is explained.

[0051] The business processing unit (200) can perform work converted into a digital process by the digital conversion unit (100). The business processing unit (200) can automatically perform work converted into a digital process according to user commands, set times, set conditions, etc.

[0052] The system interface (300) can connect a business process digitization system with a user. The system interface (300) can provide the user with information such as the status of the conversion to a digital process and the status of the digitally converted work.

[0053] FIG. 3 is a flowchart illustrating an operation method of a business process digitalization system according to an embodiment of the present disclosure.

[0054] The digital transformation unit (100) can analyze work (S10) and extract processes based on the work analysis results (S20).

[0055] The digital transformation unit (100) can extract processes for performing tasks. A process may be a task item for performing the task. There may be multiple processes.

[0056] According to one embodiment, the digital conversion unit (100) can convert a business process defined in a document into a digital process. For example, the digital conversion unit (100) can extract at least one keyword (e.g., selection, progress, execution, sharing, extraction, etc.) from a document and extract a process based on the extracted keyword.

[0057] In another embodiment, the digital conversion unit (100) can extract a process for a specific task through user input. For example, the digital conversion unit (100) can receive user input for a task that does not exist in a document and extract a process from the received user input.

[0058] The digital conversion unit (100) can decompose human actions when performing a specific task and digitalize them into a process.

[0059] The digital conversion unit (100) can create a digital workflow for the relevant task using the extracted processes (S30).

[0060] The digital conversion unit (100) can create a digital workflow by listing the extracted processes in a set order.

[0061] Additionally, the digital conversion unit (100) can also set upper and lower categories for the extracted processes.

[0062] The digital conversion unit (100) can verify the generated workflow (S40).

[0063] The digital conversion unit (100) can perform workflow verification through at least one of efficiency improvement, change, rearrangement, and elimination of processes according to the generated workflow.

[0064] The digital conversion unit (100) can confirm the workflow based on workflow verification. The digital conversion unit (100) can complete the conversion to a digital process by confirming the workflow based on workflow verification.

[0065] FIG. 4 is an exemplary diagram illustrating a method for creating and verifying a workflow by a business process digitalization system according to an embodiment of the present invention.

[0066] Figure 4 is a schematic diagram showing how processes are performed in an analog manner and how processes are performed when converted to a digital manner.

[0067] Referring to the example in Figure 4, the work that was performed analogously can be performed as Process A, Process B, Process C, Process D, and Process E.

[0068] The digital conversion unit (100) can extract processes A, B, C, D, and E from specific tasks performed analogically, and list them in order to create a digital workflow.

[0069] The digital conversion unit (100) can perform verification on the generated digital workflow.

[0070] Efficiency can mean automation. The digital conversion unit (100) can automate each process so that it is performed automatically without human intervention. Automation can be achieved in various ways, depending on the nature and characteristics of the process. For example, the digital conversion unit (100) can be programmed to automatically perform a specific process.

[0071] The digital conversion unit (100) can change at least one process. The digital conversion unit (100) can change the process through virtualization for each process.

[0072] Virtualization can refer to the process of utilizing physical computer resources more efficiently. Depending on the virtualization, processes may or may not be modified.

[0073] In the example of Fig. 4, the digital conversion unit (100) can change Process B to Process B' through virtualization. The digital conversion unit (100) can leave Process A, Process C, and Process D unchanged through virtualization. The digital conversion unit (100) can eliminate Process E.

[0074] The digital conversion unit (100) can rearrange the order of process D. The digital conversion unit (100) can change the order between processes.

[0075] Alternatively, the digital conversion unit (100) may arrange the processes in parallel. The digital conversion unit (100) may arrange at least two or more processes to be performed simultaneously at least at one time.

[0076] That is, the digital conversion unit (100) can rearrange processes by changing the order of processes, placing them in parallel, etc.

[0077] The digital conversion unit (100) can be removed so that unnecessary processes are not performed.

[0078] The digital conversion unit (100) can establish a digital workflow by creating and verifying the digital workflow described above. In other words, the digital conversion unit (100) can convert analog work into a digital process.

[0079] Referring to Figure 4, it can be seen that the lead time (L / T) is reduced in the digital process compared to the analog process.

[0080] Additionally, digital transformation has the advantage of minimizing human intervention, which can lead to cost savings.

[0081] Additionally, as illustrated in FIG. 4, the business process digitalization system can autonomously operate a process bot.

[0082] Process bots can be responsible for digital connection and process execution for business processing modules that have been converted to digital processes.

[0083] Process bots can guide users on the progress of digitalization and the status of digital processes.

[0084] Process bots can provide one-way guidance to users. Alternatively, they can chat with users and provide information in response to user commands in the chat.

[0085] The business processing unit (200) of Fig. 1 can operate and control the process bot. The process bot can be included in the business processing unit (200) of Fig. 1.

[0086] FIG. 5 is a schematic diagram illustrating a business process digitalization system according to an embodiment of the present invention performing digitalization and performing digitalized work.

[0087] A business process digitization system can establish a dedicated system for processing each digitized task. For example, a business process digitization system might create and store System 1 for digitized Task 1, System 2 for digitized Task 2, and System 3 for digitized Task 3. Each system can be a DX module linked / connected to its respective task.

[0088] In other words, a business process digitization system can create and store individual systems for each digitized task. For example, the system could be an operations management system for development, mass production, and purchasing.

[0089] The system may be a digitally transformed system (Digital Transformation system) through at least one of AI / intelligence, simulation, and virtual design.

[0090] A business process digitization system may include a data lake for storing each system used for business processing. The data lake may store the systems used to perform each digitized task.

[0091] When converting new tasks to digital processes, the business process digitization system can create and store new systems to perform the newly converted digital processes.

[0092] The system interface (300) can connect systems for business processing and users. The system interface (300) can be an interface between a business process digitization system and users.

[0093] The business processing unit (200) can be responsible for digital connection and process execution for already implemented systems. The business processing unit (200) can perform digital connection and process execution between users and business process digitization systems through process bots.

[0094] Users can verify, review, and approve the work results executed by the business process digitization system through the process bot.

[0095] Again, Figure 3 is explained.

[0096] The business processing unit (200) can provide a digital process screen (S50).

[0097] A digital process screen may be a screen that sequentially displays the processes for performing a task. The digital process screen may be as shown in Figure 2, but this is merely an example and should not be construed as being limited thereto.

[0098] The business processing unit (200) can process business according to a digital process (S60).

[0099] The business processing unit (200) can process business according to a confirmed digital workflow.

[0100] FIG. 6 is an exemplary drawing showing a process progress display screen while a business process digitization system according to an embodiment of the present invention performs a process.

[0101] As in the example of Fig. 6, the business processing unit (200) can perform each process according to the workflow and display the performance results of each process on a digital process screen.

[0102] A business process digitalization system according to an embodiment of the present invention can perform PDX (Process Digital Transformation).

[0103] Business process digitization systems can digitally transform work methods. First, they can transform work methods from human-competency-based to systems-based. Specifically, they can transform work methods through virtualization, automation, and intelligence. Second, they can transform the digital transformation of specific parts of work into a digital transformation of the entire work process.

[0104] This approach offers the advantage of standardizing processes by digitizing all previously analog tasks and integrating them into a standardized operation. Furthermore, digitalization enables data tracking, enabling the creation of differentiated outputs in terms of performance and quality, and reducing defect rates.

[0105] The features, structures, effects, etc. described in the embodiments above are included in at least one embodiment of the present invention, and are not necessarily limited to just one embodiment. Furthermore, the features, structures, effects, etc. illustrated in each embodiment can be combined or modified and implemented in other embodiments by a person having ordinary skill in the art to which the embodiments pertain. Therefore, the contents related to such combinations and modifications should be interpreted as being included in the scope of the present invention. In addition, although the embodiments have been described above, these are merely examples and do not limit the present invention. Those having ordinary skill in the art to which the present invention pertains will appreciate that various modifications and applications not illustrated above are possible without departing from the essential characteristics of the embodiments. For example, each component specifically shown in the embodiments can be implemented by modification. And the differences related to such modifications and applications should be interpreted as being included in the scope of the present invention defined in the appended claims.

Claims

1. In the operation method of the business process digitalization system, A step of extracting each process from work performed as an analog process; A step of creating a workflow for the above work using the above extracted processes; Step of verifying the generated workflow; and It includes steps for processing work by performing processes according to the above-mentioned verified workflow. How a business process digitization system works.

2. In claim 1, The steps to verify the above workflow are: Including steps to change the process How a business process digitization system works.

3. In claim 1, The steps to verify the above workflow are: Including the step of rearranging the processes. How a business process digitization system works.

4. In claim 3, The steps to rearrange the above processes are A method comprising: arranging processes so that at least two processes are executed simultaneously at least once; How a business process digitization system works.

5. In claim 1, The steps to verify the above workflow are: Including the step of removing the process How a business process digitization system works.

6. In claim 1, Further comprising a step of displaying a digital process screen according to the above generated workflow. How a business process digitization system works.

7. In claim 6, The steps to process work by performing the above processes are: Including a step of displaying the results of each process execution on the digital process screen. How a business process digitization system works.

8. In claim 1, It further includes a step of guiding the user through the process bot the execution status of the processes. How a business process digitization system works.

9. In claim 1, The steps to extract the above process are A step of extracting the process based on keywords extracted from the document for a task defined in the document. How a business process digitization system works.

10. In claim 1, The steps to extract the above process are A method comprising: receiving user input; and extracting the process from the received user input. How a business process digitization system works.

Images