A cyber security system comprising interactive voice response

Abstract

The present invention relates to a system (1) which is developed for providing an interactive voice response upon performing information and visualization by making sense of the data collected by cyber security teams of companies.

Description

[0001] A CYBER SECURITY SYSTEM COMPRISING INTERACTIVE VOICE RESPONSE

[0002] Technical Field

[0003] The present invention relates to a system which provides an interactive voice response (IVR) upon performing information and visualization by making sense of the data collected by cyber security teams of companies.

[0004] Background of the Invention

[0005] Today, cyber security teams work on the tasks of instantly monitoring cyber attacks that affect the assets of companies and intervening when necessary. While issues of artificial intelligence and machine learning are becoming increasingly important in developing technology, the cyber security world keeps pace with this development rapidly and it has become an important point for teams to catch up with the technology as a security team and make our jobs easier and make presentations more interesting.

[0006] Therefore, it is understood that there is need for a system which provides an interactive voice response (IVR) upon performing information and visualization by making sense of the data collected by cyber security teams of companies.

[0007] The Turkish patent document no. TR2022 / 020847, an application included in the state of the art, discloses an integrated cyber security detection system. The said invention relates to a system which enables to perform multiple analysis of traffics in different time periods and detection of integrated cyber security threats by means of artificial intelligence analysis by integrating with the data management products of establishments that provide cyber security services. The said invention comprises at least one database which is configured to keep the records fed from at least one data management unit; at least one interface which is configured to allow at least users to enter parameters and threshold values to be used in the detection of the cyber security threat, to allow the users to view the detected integrated activities as output, and to allow the users to enter user perspective information where reports will be transmitted to; and at least one server is configured configured to be in communication with the database and the interface, to analyze the records in the database by means of artificial intelligence in accordance with the parameters defined by the user through the interface, to diagnose the integrated activities and to report them to the related notification channels by combining them with the user perspectives.

[0008] Summary of the Invention

[0009] An objective of the present invention is to realize a system which is developed for providing an interactive voice response (IVR) upon performing information and visualization by making sense of the data collected by cyber security teams of companies.

[0010] Another objective of the present invention is to realize a system which is developed for for converting potential customers into customers for companies providing managed security services.

[0011] Another objective of the present invention is to realize a system which is developed for generating revenue by productization. Another objective of the present invention is to realize a system which is developed for providing an innovative approach to cyber security services.

[0012] Detailed Description of the Invention

[0013] “A Cyber Security System Comprising Interactive Voice Response” realized to fulfil the objectives of the present invention is shown in the figure attached, in which:

[0014] Figure 1 is a schematic view of the inventive system.

[0015] The components illustrated in the figure are individually numbered, where the numbers refer to the following:

[0016] 1. System

[0017] 2. Electronic Device

[0018] 3. Application

[0019] The inventive system (1) which is developed for providing an interactive voice response upon performing information and visualization by making sense of the data collected by cyber security teams of companies; comprises at least one electronic device (2) which is configured to receive audio and / or text question inputs from users; at least one application (3) which is configured to find the most appropriate answer by comparing a text with the previously asked questions, upon detecting a voice and converting it into a text in the most optimized way; to ensure that the query appropriate to the answer is run on other systems, by operating in integration with other systems during the answering phase; and to create an answer to any question related to cyber security. The electronic device (2) included in the inventive system (1) is configured to establish communication with the application (3) by using any communication protocol. The electronic device (2) is configured to provide answers to the users by voice or in writing. The electronic device (2) is configured to provide cybersecurity related answers to the users via an interface.

[0020] The application (3) included in the inventive system (1) is configured to establish communication with the electronic device (2) by using any communication protocol. The application (3) is configured to include at least one database thereon. The application (3) is configured to receive questions asked by users via the electronic device (2). The application (3) is configured to assign all words included in the question to a string. The application (3) is configured to compare the words included in the string with the questions in the question set. The application (3) is configured to select the answer to the question with the highest match and the appropriate chart or component to be reflected in the interface and to present it to the user. The application (3) is configured to keep record of the questions asked by the user with unknown answers in the database. The application (3) is configured to analyze the questions with unknown answers, to feed the dataset and to provide answers when the same question is encountered again. The application (3) is configured to perform transactions of voice- to-text (Speech-To-Text) and text-to-speech (Text-To-Speech) conversion by using web services in the background. The application (3) is configured to operate in integration with all operating systems. The application (3) is configured to detect the voice in the best way and to convert it into text in the most optimized way with the algorithms running in the background. The application (3) is configured to compare the converted text with the previously asked questions and to try to find the most appropriate answer. The application (3) is configured to operate in integration with other systems during the answering phase, to run the query appropriate to the answer on the other system and to give the output audibly. The application (3) is configured to draw the related image or the graph to be drawn according to the selection made. The application (3) is configured to provide flexibility and developability by operating in integration with other systems. The application (3) is configured to include at least one voice assistant with cybersecurity knowledge. The application (3) is configured to include at least one voice assistant that can answer any question about cyber security when asked by users. The application (3) is configured to have the ability to make presentations with scenarios that will raise awareness during visits to the cyber defense center. The application (3) is configured to enable the creation of answers to any question related to cyber security. The application (3) is configured to inform the user via the electronic device (2) by finding the most appropriate answer to the question asked by the user.

[0021] Industrial Application of the Invention

[0022] With the inventive system (1), an interactive voice response which performs information and visualization by making sense of the data collected by cyber security teams of companies, is provided.

[0023] Within these basic concepts; it is possible to develop various embodiments of the inventive “Cyber Security System (1) Comprising Interactive Voice Response”; the invention cannot be limited to examples disclosed herein and it is essentially according to claims.

Claims

CLAIMS1. A system (1) which is developed for providing an interactive voice response upon performing information and visualization by making sense of the data collected by cyber security teams of companies; comprising at least one electronic device (2) which is configured to receive audio and / or text question inputs from users; and characterized by at least one application (3) which is configured to find the most appropriate answer by comparing a text with the previously asked questions, upon detecting a voice and converting it into a text in the most optimized way; to ensure that the query appropriate to the answer is run on other systems, by operating in integration with other systems during the answering phase; and to create an answer to any question related to cyber security.

2. A system (1) according to Claim 1; characterized by the electronic device (2) which is configured to establish communication with the application (3) by using any communication protocol.

3. A system (1) according to Claim 1 or 2; characterized by the electronic device (2) which is configured to provide answers to the users by voice or in writing.

4. A system (1) according to any of the preceding claims; characterized by the electronic device (2) which is configured to provide cybersecurity related answers to the users via an interface.

5. A system (1) according to any of the preceding claims; characterized by the application (3) which is configured to establish communication with the electronic device (2) by using any communication protocol.

6. A system (1) according to any of the preceding claims; characterized by the application (3) which is configured to include at least one database thereon.

7. A system (1) according to any of the preceding claims; characterized by the application (3) which is configured to receive questions asked by users via the electronic device (2).

8. A system (1) according to any of the preceding claims; characterized by the application (3) which is configured to assign all words included in the question to a string.

9. A system (1) according to any of the preceding claims; characterized by the application (3) which is configured to compare the words included in the string with the questions in the question set.

10. A system (1) according to any of the preceding claims; characterized by the application (3) which is configured to select the answer to the question with the highest match and the appropriate chart or component to be reflected in the interface and to present it to the user.

11. A system (1) according to any of the preceding claims; characterized by the application (3) which is configured to keep record of the questions asked by the user with unknown answers in the database.

12. A system (1) according to any of the preceding claims; characterized by the application (3) which is configured to analyze the questions with unknown answers, to feed the dataset and to provide answers when the same question is encountered again.

13. A system (1) according to any of the preceding claims; characterized by the application (3) which is configured to perform transactions of voice-to-text (Speech-To-Text) and text-to-speech (Text-To-Speech) conversion by using web services in the background.

14. A system (1) according to any of the preceding claims; characterized by the application (3) which is configured to operate in integration with all operating systems.

15. A system (1) according to any of the preceding claims; characterized by the application (3) which is configured to detect the voice in the best way and to convert it into text in the most optimized way with the algorithms running in the background.

16. A system (1) according to any of the preceding claims; characterized by the application (3) which is configured to compare the converted text with the previously asked questions and to try to find the most appropriate answer.

17. A system (1) according to any of the preceding claims; characterized by the application (3) which is configured to operate in integration with other systems during the answering phase, to run the query appropriate to the answer on the other system and to give the output audibly.

18. A system (1) according to any of the preceding claims; characterized by the application (3) which is configured to draw the related image or the graph to be drawn according to the selection made.

19. A system (1) according to any of the preceding claims; characterized by the application (3) which is configured to provide flexibility and developability by operating in integration with other systems.

20. A system (1) according to any of the preceding claims; characterized by the application (3) which is configured to include at least one voice assistant with cybersecurity knowledge.

21. A system (1) according to any of the preceding claims; characterized by the application (3) which is configured to include at least one voice assistant that can answer any question about cyber security when asked by users.

22. A system (1) according to any of the preceding claims; characterized by the application (3) which is configured to have the ability to make presentations with scenarios that will raise awareness during visits to the cyber defense center.

23. A system (1) according to any of the preceding claims; characterized by the application (3) which is configured to enable the creation of answers to any question related to cyber security.

24. A system (1) according to any of the preceding claims; characterized by the application (3) which is configured to inform the user via the electronic device (2) by finding the most appropriate answer to the question asked by the user.

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