Systems and methods for remote hotel management

WO2026078441A3PCT designated stage Publication Date: 2026-05-28EPDPL COLIVING OPERATIONS PTE LTD
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Patent Information

Authority / Receiving Office
WO · WO
Patent Type
Applications
Current Assignee / Owner
EPDPL COLIVING OPERATIONS PTE LTD
Filing Date
2025-10-06
Publication Date
2026-05-28

AI Technical Summary

Technical Problem

Traditional hotel management is resource-intensive and faces challenges during pandemics and workforce shortages, necessitating innovative solutions for remote management to ensure business continuity and enhance guest experience through contactless interactions.

Method used

Implementing AI-powered kiosks with video conferencing capabilities for guest check-in, digital door locks, and centralized monitoring systems that utilize facial recognition, behavioral analytics, and real-time data collection to manage hotel operations remotely, reducing the need for on-site staff and enhancing operational efficiency.

Benefits of technology

The system provides secure, contactless guest access, improves operational efficiency, and enhances guest experience by minimizing human intervention, while ensuring safety and hygiene standards through real-time monitoring and predictive analytics.

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Abstract

Systems and methods are providing for remotely managing establishments that provide accommodations for guests, such as hotels, motels and the like. A system comprises one or more kiosk(s), each comprising a monitor, a user interface and a controller, such as a computing device or a processor. The controller is configured to receive information from a user via the user interface, verify the information and provide the user with an access code to enter a room within the hotel. The systems and methods enhance operational efficiency, reduce the need for on-site staff, and improve guest experience through contactless interactions and real-time feedback collection. The kiosks may be managed by a remote operator that allows for the management of multiple locations simultaneously, which reduces the need for extensive on-site staff. In addition, this centralized control of multiple properties streamlines management and coordination, and improves resource allocation.
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