Hospital comprehensive operation management method and system

Abstract

The invention provides a hospital operation management digital intelligence construction solution, and aims to comprehensively improve the scientization, standardization, refinement and intelligence level of hospital operation management by constructing an integrated operation management information system. The scheme covers multiple fields of manpower, finance and economics, materials, projects, teaching, scientific research, decision making and the like, and comprehensive upgrading of hospital operation management is realized through data integration, business process optimization, intelligent analysis and comprehensive performance management. According to the scheme, advanced technologies such as big data and artificial intelligence are utilized, a data island is broken, information sharing and cooperative work among departments are realized, and the operation efficiency is improved. Meanwhile, the scheme pays attention to mobile and convenient design, and hospital managers and employees are supported to access and process businesses anytime and anywhere. According to the invention, many problems existing in traditional hospital operation management can be effectively solved, the overall competitiveness of the hospital is improved, and powerful support is provided for high-quality development of the hospital.

Description

Technical Field

[0001] The present invention relates to the field of management systems, and in particular to a comprehensive hospital operation management method and system. Background Art

[0002] With the rapid development of my country's healthcare sector and the growing demand for medical care, hospital operations and management face unprecedented challenges. On the one hand, the overall shortage and uneven distribution of medical resources persist, leading to persistent difficulties and high costs for patients seeking medical care. On the other hand, the rapid development of the medical industry and changes in medical insurance payment methods have placed higher demands on hospital operations and management.

[0003] Traditional hospital operations and management models suffer from numerous drawbacks. First, data silos are a serious problem. Independent information systems between departments prevent data from being shared, resulting in a lack of comprehensive and accurate data support for operational decisions. Second, cumbersome and inefficient operations and management processes fail to meet the demands of modern hospitals for rapid response to market demands and the provision of high-quality medical services. Furthermore, hospitals face numerous challenges in resource allocation, cost control, and performance evaluation, necessitating optimization and improvement through digital intelligence.

[0004] In recent years, with the rapid development of information technology and artificial intelligence, hospital operations management information systems have gradually become an important means of improving hospital operational efficiency and management level. By building an operations management platform covering human resources, finance, materials, projects, teaching, scientific research, decision-making and other fields, hospitals can achieve real-time monitoring and refined management of various operational activities. However, most existing hospital operations management information systems suffer from single functions, low integration, and low intelligence levels, and are unable to meet the needs of high-quality development of modern hospitals.

[0005] Specifically, the existing hospital operation management information system has deficiencies in the following aspects:

[0006] 1. Insufficient data integration capabilities: The information systems of various departments are independent of each other, and data cannot be shared and integrated in real time, resulting in a lack of comprehensive and accurate data support for operational decisions.

[0007] 2. Inadequate business process optimization: The operational management process is cumbersome and inefficient, and cannot meet the needs of modern hospitals to quickly respond to market demands and provide high-quality medical services.

[0008] 3. Low level of intelligence: Most existing systems lack intelligent analysis capabilities and are unable to provide scientific and accurate decision-making support for hospital managers.

[0009] Lack of comprehensive performance management: The existing system is mostly limited to financial indicators in performance evaluation and lacks a comprehensive assessment of the overall operational effectiveness of the hospital.

[0010] 4. Insufficient mobility and convenience: Traditional hospital operation and management information systems mostly rely on PCs, lack mobility and convenience functions, and cannot meet the needs of hospital managers and employees to access and handle business anytime and anywhere.

[0011] In order to solve the above problems, the applicant proposes a comprehensive hospital operation management method and system. Summary of the Invention

[0012] The purpose of the present invention is to provide a hospital comprehensive operation management method and system to solve the problems in the prior art.

[0013] To achieve the above objectives, the present invention provides the following technical solutions: a hospital comprehensive operation management method, comprising the following steps:

[0014] Build a comprehensive operation and management platform: Build an operation and management platform covering human resources, finance, materials, projects, teaching, scientific research, decision-making and other fields to achieve scientific, standardized, refined and intelligent operation and management of the hospital.

[0015] Full-process financial management: All-round management from budgeting, reimbursement, financial accounting, cost and other aspects, including integrated financial accounting, budget management, cost management and fund management, combined with intelligent innovation methods such as OCR, reimbursement robots, and financial robots, to promote the hospital's transformation from accounting-based finance to intelligent decision-making-based finance.

[0016] Budget management and control: Build a budget management platform with the participation of hospitals, affiliated departments, and clinical departments, realize the decomposition of budget responsibilities to budget responsibility units at all levels, strengthen the monitoring and analysis of budget execution, and ensure the achievement of budget goals.

[0017] Full-process management of reimbursement business: Through PC and mobile phone access, new technologies such as OCR are used to promote the full process of reimbursement business, full coverage of reimbursement scenarios, and deep integration of management and control methods to achieve closed-loop management of reimbursement business.

[0018] Project life cycle management: Integrate project application, project establishment, funding registration, fund claiming, daily reimbursement, project completion and results into system management to achieve full-cycle and full-file management of projects.

[0019] Full cost accounting and analysis: From department costs to project costs, and then to single disease costs and DRG costs, full cost accounting and analysis are carried out to provide support for in-depth cost analysis and decision-making.

[0020] Comprehensive human resource management: Establish a standardized human resource management system for the hospital, covering data recording and management throughout the entire career cycle of employees, and improving human resource management efficiency and employee satisfaction.

[0021] Materials and asset management: Conduct full-process and refined management of hospital materials and assets, including application, planning, procurement, warehousing, outbound delivery, consumption and other links, to ensure the safety, quality and efficient use of materials and assets.

[0022] Intelligent decision support: Apply big data, artificial intelligence and other technologies to build a hospital intelligent operation analysis and decision support platform, realize in-depth mining and analysis of hospital operation data, and provide scientific decision-making basis for management.

[0023] Optionally, the full-process financial management also includes:

[0024] Direct connection between banks and hospitals: synchronize data transmission and business processing between hospitals and banks, and improve fund management efficiency.

[0025] Multi-dimensional cost analysis: Provide multi-dimensional cost analysis reports to meet the needs of different data users.

[0026] Optionally, the budget management and control also includes:

[0027] Full life cycle management of budget items: Implement a budget justification system for medical-specific equipment, information systems, and information hardware, and provide prior analysis and justification for major hospital budget investments.

[0028] Multi-angle budget analysis: Provide multi-angle budget analysis tools to conduct timely, accurate and comprehensive budget analysis.

[0029] Optionally, the comprehensive human resources management also includes:

[0030] Employee self-service: Enable employees to self-maintain and update personnel information to improve work efficiency.

[0031] Multi-dimensional report display: display different interfaces and multi-dimensional reports based on permissions.

[0032] Optionally, the material and asset management also includes:

[0033] Supplier collaboration platform: Establish a medical institution supply chain system covering all aspects of supplier management and optimize the entire procurement process.

[0034] Asset life cycle management: achieve two-way coordination between physical asset management and value management.

[0035] A comprehensive hospital operation management system, comprising:

[0036] Comprehensive operation management platform module: used to integrate operation management functions in the fields of human resources, finance, materials, projects, teaching, scientific research, decision-making, etc.

[0037] Financial management module: includes financial accounting, budget management, cost management and fund management sub-modules to achieve full financial process management.

[0038] Budget management module: used to build a budget management platform with the participation of hospitals, affiliated departments, and clinical departments to realize budget preparation, execution, monitoring and analysis.

[0039] Reimbursement management module: Accessed through PC and mobile terminals, using new technologies such as OCR to achieve full-process management of reimbursement business.

[0040] Project management module: used for the full-cycle management of project application, project establishment, grant registration, fund claiming, daily reimbursement, completion and results.

[0041] Cost accounting module: Full cost accounting and analysis from department costs to project costs, and then to single disease costs and DRG costs.

[0042] Human Resources Management Module: Establish a standardized human resources management system for the hospital, covering data recording and management throughout the entire career cycle of employees.

[0043] Materials and asset management module: Provides full-process and refined management of hospital materials and assets to ensure the safety, quality and efficient use of materials and assets.

[0044] Intelligent decision support module: Apply big data, artificial intelligence and other technologies to build a hospital intelligent operation analysis and decision support platform to provide scientific decision-making basis for management.

[0045] Optionally, the financial management module further includes:

[0046] Bank-hospital direct connection interface: used to synchronize data transmission and business processing between hospitals and banks.

[0047] Multi-dimensional cost analysis report generator: used to generate multi-dimensional cost analysis reports.

[0048] Optionally, the budget management module further includes:

[0049] Budget project full life cycle management sub-module: used to implement the budget justification system for medical-specific equipment, information systems, and information hardware.

[0050] Multi-angle budget analysis tool: used to provide multi-angle budget analysis tool.

[0051] Optionally, the human resources management module further includes:

[0052] Employee self-service interface: used to enable employees to maintain and update personnel information by themselves.

[0053] Multi-dimensional report display engine: used to display different interfaces and multi-dimensional reports based on permissions.

[0054] Optionally, the material and asset management module further includes:

[0055] Supplier collaboration platform sub-module: used to establish a medical institution supply chain system covering all aspects of supplier management.

[0056] Asset life cycle management sub-module: used to achieve two-way coordination between physical asset management and value management.

[0057] Beneficial effects: 1. Improve hospital operation efficiency and core competitiveness:

[0058] Through an integrated and intelligent management platform, we can comprehensively integrate resources, achieve refined management, reduce operating costs, improve service quality and patient satisfaction, and enhance the hospital's market competitiveness.

[0059] 2. Enhance risk prevention and control and intelligent transformation:

[0060] Establish a risk warning system, realize internal control informatization, and reduce operational risks; at the same time, promote the hospital's transformation to intelligence, improve data insight and decision-making efficiency, and expand intelligent application scenarios.

[0061] 3. Optimize resource allocation and high-quality development:

[0062] Integrate hospital resources, realize integrated management of the entire business process, and optimize resource allocation; through cross-departmental collaboration and efficient execution, promote the hospital to move forward steadily on the path of high-quality and connotation-oriented development. BRIEF DESCRIPTION OF THE DRAWINGS

[0063] Figure 1 This is a schematic diagram of an embodiment of the present invention; DETAILED DESCRIPTION

[0064] The following describes preferred embodiments of the present invention with reference to the accompanying drawings to make its technical content clearer and easier to understand. The present invention can be embodied in many different forms, and the scope of protection of the present invention is not limited to the embodiments mentioned herein.

[0065] In the drawings, components with identical structures are denoted by the same reference numerals, and components with similar structures or functions are denoted by similar reference numerals. The size and thickness of each component shown in the drawings are arbitrary and are not limited by the present invention. For clarity, the thickness of components in some places in the drawings is appropriately exaggerated.

[0066] Example 1

[0067] Construction of a comprehensive operations management platform

[0068] This invention builds a comprehensive operations management platform covering multiple areas, including human resources, finance, supplies, projects, teaching, scientific research, and decision-making. By integrating various business modules, this platform achieves comprehensive and integrated management of hospital operations. Data interconnection and information sharing between business modules eliminates information silos and improves management efficiency.

[0069] Full-process financial management

[0070] In terms of financial management, this invention streamlines the entire process, from budgeting, reimbursement, financial accounting, and cost management. By building an integrated budget management platform, it breaks down barriers to budget information communication between departments, unifying the budgets of individuals, clinical departments, and designated departments with the hospital's strategic goals. Furthermore, by introducing intelligent innovations such as optical character recognition (OCR), reimbursement robots, and financial robots, it promotes the hospital's transition from a financial accounting model to an intelligent decision-making model.

[0071] Comprehensive budget management and control

[0072] This comprehensive budget management platform not only manages the entire budget lifecycle, including preparation, approval, execution, monitoring, and analysis, but also provides data support for hospital leadership decision-making through multi-angle budget analysis tools. Furthermore, the platform supports the entire project lifecycle, incorporating budget justification systems for medical equipment, information systems, and hardware into system management, providing a basis for hospital procurement and investment decisions.

[0073] Full process management of reimbursement business

[0074] Regarding reimbursement, this invention has built a hospital-wide reimbursement platform, accessible via PC and mobile devices, enabling full-process, full-scenario coverage and closed-loop management of reimbursement services. The platform utilizes new technologies such as OCR to automatically identify and verify reimbursement documents, embeds internal control systems into the system, and integrates with budget management systems, achieving institutionalized, streamlined, and form-based management of reimbursement services.

[0075] Project life cycle management

[0076] This invention integrates all aspects of project application, project establishment, grant registration, fund claiming, daily reimbursement, project completion, and project achievements into system management, enabling full-cycle and comprehensive archival management of projects. Through mobile devices, project leaders, their departments, management departments, and management levels can all gain real-time access to project progress, revenue, and expenditure, facilitating comprehensive monitoring and management of projects.

[0077] Full cost accounting and analysis

[0078] In terms of cost accounting, this invention implements comprehensive cost accounting and analysis, from departmental costs to project costs, individual disease costs, and DRG costs. By establishing a comprehensive cost accounting system, hospital operations and management are standardized, data accuracy is enhanced, and the foundation for in-depth cost analysis is laid. Furthermore, the system provides multi-dimensional cost analysis reports to meet the needs of diverse data users.

[0079] Comprehensive human resources management

[0080] In terms of human resources management, this invention establishes a standardized hospital human resources management system, encompassing the recording and management of data throughout an employee's entire career cycle. By building a human resources management information system, comprehensive multi-level and multi-dimensional management of departments and employees is achieved. The system also supports the recording and management of a range of personnel activities, including recruitment, contracts, onboarding, personnel business changes, scheduling and attendance, compensation, employee self-service, and human resources analytics, thereby improving the efficiency of human resources management.

[0081] Materials and asset management

[0082] In terms of material and asset management, this invention enables refined, comprehensive, and visual management of hospital supplies. By reorganizing and supervising business processes throughout the entire process of material requisitioning, planning, purchasing, warehousing, delivery, and consumption, the quality and safety of supplies are ensured. The system also supports full asset lifecycle management, integrating business and financial systems with financial and cost accounting systems to achieve integrated applications, improving asset utilization efficiency and management.

[0083] Intelligent decision support

[0084] This invention also applies technologies such as big data and artificial intelligence to build a smart hospital operations analysis and decision-making support platform. By deeply integrating the hospital's existing information system data resources and building a data center, data connectivity and deep integration are achieved. Furthermore, AI technology is used to construct a comprehensive intelligent operations analysis system encompassing personnel, finance, materials, medical care, education, research, and nursing, providing management with a scientific basis for decision-making.

[0085] Comprehensive operation management platform module

[0086] System integration: Integrate multiple business modules such as human resources, finance, materials, projects, teaching, scientific research, and decision-making into one platform to achieve data interconnection and information sharing.

[0087] Permission management: Assign different permissions based on user roles and responsibilities to ensure data security and confidentiality.

[0088] Customized reports: Provides customized reporting function, users can customize various reports according to their needs to meet different management requirements.

[0089] Financial Management Module

[0090] Financial accounting: realize financial accounting functions such as account processing, transactions management, cost accounting, etc., automatically generate financial vouchers, and improve the accuracy and timeliness of financial accounting.

[0091] Budget Management: Build a comprehensive budget management platform to manage the entire budget lifecycle, including preparation, approval, execution, monitoring, and analysis. Support multi-angle budget analysis tools to provide data support for management.

[0092] Cost Management: Implements comprehensive cost accounting and analysis, from departmental costs to project costs, and then to single disease costs and DRG costs. Provides multi-dimensional cost analysis reports to meet the needs of different data users.

[0093] Fund Management: This allows for centralized management and unified allocation of funds, improving fund efficiency. It also supports direct bank-medical connectivity, enabling automatic push of payment information and automated payment processing.

[0094] Budget management module

[0095] Budget preparation: Supports the budget preparation process of multiple budget organizations (N up and M down), and can constrain the preparation time period.

[0096] Budget Control: Move budget control to the business system to achieve real-time budget monitoring of business activities. Conduct timely, accurate, and comprehensive budget analysis using multi-angle budget analysis tools.

[0097] Budget Adjustment: Supports budget adjustment and approval processes based on actual circumstances. Adjustments take effect after approval, ensuring budget flexibility and accuracy.

[0098] Budget assessment: Increase the assessment weight of comprehensive budget execution in the internal performance assessment plan, and the Budget Management Committee will assess each budget organization.

[0099] Reimbursement management module

[0100] Reimbursement application: Support employees to apply for reimbursement through PC and mobile phone, improving the convenience and efficiency of reimbursement.

[0101] Reimbursement Approval: Automates the reimbursement approval process, supporting multi-level approval and process customization.

[0102] Reimbursement and payment: The bank-medical direct connection system enables automatic push of payment information and automated processing of payment processes, improving work efficiency.

[0103] Reimbursement analysis: Conduct statistical analysis on reimbursement data to provide management with a basis for decision-making.

[0104] Project Management Module

[0105] Project application: supports online application and approval process for projects, enabling rapid project establishment.

[0106] Project execution: Real-time monitoring and management of the project execution process, including project progress, budget execution, etc.

[0107] Project completion: Support project completion acceptance and results management to ensure the smooth completion of the project.

[0108] Project analysis: Conduct statistical analysis on project data to provide management with a basis for project decision-making.

[0109] Cost accounting module

[0110] Department cost accounting: realize comprehensive accounting and analysis of department costs, and provide data support for department operation and management.

[0111] Project cost accounting: Cost accounting and analysis of specific projects to provide a basis for project investment decisions.

[0112] Single disease cost accounting: Realize the accounting and analysis of single disease costs, and provide a basis for medical insurance payment and medical service pricing.

[0113] DRG cost accounting: Cost accounting and analysis of DRG case groups provide a basis for hospital performance evaluation and improvement of medical service quality.

[0114] Human Resources Management Module

[0115] Organizational development: Support the establishment and adjustment of the hospital's organizational structure, including the establishment and management of departments and positions.

[0116] Personnel management: Realize the management of employees throughout their entire life cycle, including a series of personnel activities such as recruitment, transfer, promotion, training, resignation, and retirement.

[0117] Recruitment management: Support the formulation of recruitment plans, resume screening, interview arrangements and management of the recruitment process.

[0118] Compensation management: Automated calculation and payment of employee salaries, supporting multiple compensation models and performance appraisal programs.

[0119] Training and Development: Support the formulation of employee training plans and the tracking and management of their implementation to enhance employees' professional capabilities and professional qualities.

[0120] Materials and asset management module

[0121] Material management: Realize the refined, comprehensive and visual management of hospital materials, including the entire process of material application, planning, procurement, warehousing, delivery and consumption.

[0122] Inventory management: supports real-time monitoring and management of inventory, including inventory counting, early warning and replenishment functions.

[0123] Asset Management: Implements full lifecycle management of assets, including procurement, acceptance, warehousing, use, maintenance, and disposal. Supports mobile inventory and RFID integration to improve asset management efficiency.

[0124] Supplier management: Establish a supplier management system to implement functions such as supplier registration, access review, purchase order issuance, invoice and settlement management.

[0125] Intelligent decision support module

[0126] Data center construction: Deeply integrate the hospital's existing information system data resources, build a data center, and achieve data interconnection and deep integration.

[0127] Data analysis and mining: Utilize big data and artificial intelligence technologies to conduct in-depth analysis and mining of hospital operation data to discover potential patterns and trends in the data.

[0128] Decision support: Provide scientific decision-making basis for management, and support the hospital's strategic planning, business decision-making and performance appraisal.

[0129] Risk warning: Build a risk warning indicator system to conduct real-time monitoring and early warning of financial risks, medical risks, management risks, etc. in hospital operations.

[0130] Demand Analysis

[0131] Business research: Conduct a comprehensive investigation and analysis of the hospital's business processes to clarify the functional needs and process requirements of each business module.

[0132] User interviews: Interviews were conducted with hospital management, department heads, and staff to understand their expectations and needs for the system.

[0133] Requirements document writing: Based on the research results and interview records, write a detailed requirements document to clarify the functional and performance requirements of the system.

[0134] System Design

[0135] System Architecture Design: Design the overall system architecture and technical solutions based on the requirements analysis results. Select appropriate technical architecture and development tools to ensure system stability and scalability.

[0136] Database design: Design the database structure and table relationships to ensure data integrity and consistency. Develop unified data standards and specifications to eliminate data heterogeneity.

[0137] Interface design: Design the system's user interface and interaction process to improve user experience and ease of operation.

[0138] System Development

[0139] Module development: Develop the functional code for each business module according to the system design requirements. Adopt modular design ideas to improve the maintainability and scalability of the system.

[0140] System Integration: Integrate various business modules onto a single platform to achieve data interoperability and information sharing. Develop and test interfaces to ensure seamless integration between modules.

[0141] Testing and Optimization: Conduct comprehensive testing and optimization of the system, including functional testing, performance testing, security testing, etc. Repair and optimize the system based on the test results to improve system stability and reliability.

[0142] System deployment

[0143] Environment preparation: Prepare the server, network and other infrastructure environments to ensure the normal operation of the system.

[0144] Data migration: Migrate the hospital's existing data to the new system to ensure data integrity and accuracy.

[0145] System launch: The system is officially launched and operated, and necessary training and guidance are carried out.

[0146] Data Composition

[0147] Analysis of existing systems: Conduct a comprehensive analysis of the hospital's existing information systems to understand the system's data structure, business processes, data interfaces and other information.

[0148] Data Standards Development: Develop unified data standards and specifications to eliminate data heterogeneity. Establish a data cleaning mechanism and use data quality monitoring tools and algorithms to identify and correct errors, missing values, duplicate values, and outliers in the data.

[0149] Data Integration

[0150] Interface development: Based on the data analysis results, we develop data interfaces between various systems. We use ETL tools to extract, transform, and load data to achieve data interconnection and real-time sharing.

[0151] Data governance: Manage data throughout its lifecycle, including data collection, storage, processing, analysis, and application. Establish a data lifecycle management strategy to manage data from generation to destruction.

[0152] Data Sharing

[0153] Permission management: Assign different data access permissions based on user roles and responsibilities to ensure data security and confidentiality.

[0154] Data Services: Provides a data sharing service interface to support data interaction and sharing between business modules. This enables real-time data updates and synchronous processing, improving data utilization and value.

[0155] Process Streamlining

[0156] Analysis of existing processes: Comprehensively sort out and analyze the hospital's operational management processes to understand the current status and existing problems of each process.

[0157] Process Optimization Plan: Based on the results of process analysis, we develop a process optimization plan to eliminate bottlenecks and wasteful links in the process and improve the efficiency and effectiveness of the process.

[0158] Process solidification

[0159] SOP formulation: Develop the optimized process into a standard operating procedure (SOP) to ensure the normalization and standardization of the process.

[0160] System Embedding: Embed SOPs into the comprehensive operations management platform to automate and standardize processes, reducing the possibility of manual intervention and errors.

[0161] Process Monitoring

[0162] Real-time monitoring: Monitor and manage the execution of processes in real time. By recording and analyzing the execution data of processes, problems in the processes can be identified and improvements can be made in a timely manner.

[0163] Performance appraisal: Incorporate process execution into the performance appraisal system to motivate employees to actively participate in process optimization and execution.

[0164] System training

[0165] User training: Provide system usage training to hospital staff to improve their understanding and usage of the system. The training content includes an introduction to system functions, operation procedures, precautions, etc.

[0166] Administrator training: Provide system management training to system administrators to improve their ability to maintain and manage the system. Training content includes system installation and configuration, data backup and recovery, troubleshooting, etc.

[0167] Promotion

[0168] Production of promotional materials: Production of system promotional materials, including brochures, posters, videos, etc. Promotion through channels such as the hospital's internal website and WeChat public account.

[0169] Demonstration activities: Organize system demonstration activities and invite hospital management and department heads to participate. Through on-site demonstrations and explanations, let them have a more intuitive understanding of the system's functions and advantages.

[0170] Application promotion

[0171] Pilot application: Select some departments or divisions to conduct pilot application. Collect feedback through pilot application and make improvements and optimizations.

[0172] Comprehensive promotion: Based on the successful pilot application, comprehensive promotion will be carried out. The system will be applied to all departments and divisions in the hospital to achieve comprehensive integration and efficient coordination of hospital operations and management.

[0173] Requirements Gathering

[0174] User feedback: Regularly collect user feedback and suggestions to understand their use of the system and changes in demand.

[0175] Market research: Pay attention to industry dynamics and market demand changes, and understand competitors' product and technology development trends.

[0176] Functional optimization

[0177] Functionality iteration: Perform functionality iteration and optimization of the system based on the results of requirement collection. Add new functional modules or improve the performance and user experience of existing functional modules.

[0178] Interface optimization: Optimize the design of the system's user interface to improve the system's usability and aesthetics.

[0179] Technology upgrade

[0180] Technology Update: Pay attention to the development of new technologies and apply them to the system in a timely manner. Improve the system's performance, stability, and scalability through technology upgrades.

[0181] Security: Strengthen the security of the system to ensure the security and confidentiality of data. Use advanced security technologies and methods to provide comprehensive security protection and monitoring of the system.

[0182] Through the above implementation methods, the present invention has constructed a comprehensive hospital operations management method and system, achieving comprehensive integration and efficient collaboration in hospital operations management. This system not only improves the hospital's management level and operational efficiency, but also reduces operating costs, enhances medical service quality and patient satisfaction, and provides strong support for the hospital's sustainable development.

[0183] The above shows and describes the basic principles and main features of the present invention and the advantages of the present invention. It is obvious to those skilled in the art that the present invention is not limited to the details of the above exemplary embodiments, and that the present invention can be implemented in other specific forms without departing from the spirit or essential characteristics of the present invention. Therefore, from all points of view, the embodiments should be regarded as illustrative and non-restrictive. The scope of the present invention is defined by the appended claims rather than the above description, and it is intended that all changes that fall within the meaning and range of equivalents of the claims are included in the present invention. Any reference signs in the claims should not be construed as limiting the claim to which they relate.

[0184] In addition, it should be understood that although this specification is described in terms of implementation methods, not every implementation method contains only one independent technical solution. This narrative method of the specification is only for the sake of clarity. Those skilled in the art should regard the specification as a whole. The technical solutions in each embodiment can also be appropriately combined to form other implementation methods that can be understood by those skilled in the art.

Claims

1. A comprehensive hospital operation management method, characterized in that: The following steps are involved: Build a comprehensive operation and management platform: Build an operation and management platform covering human resources, finance, materials, projects, teaching, scientific research, decision-making and other fields to achieve scientific, standardized, refined and intelligent operation and management of the hospital. Full-process financial management: All-round management from budgeting, reimbursement, financial accounting, cost and other aspects, including integrated financial accounting, budget management, cost management and fund management, combined with intelligent innovation methods such as OCR, reimbursement robots, and financial robots, to promote the hospital's transformation from accounting-based finance to intelligent decision-making-based finance. Budget management and control: Build a budget management platform with the participation of hospitals, affiliated departments, and clinical departments, realize the decomposition of budget responsibilities to budget responsibility units at all levels, strengthen the monitoring and analysis of budget execution, and ensure the achievement of budget goals. Full-process management of reimbursement business: Through PC and mobile phone access, new technologies such as OCR are used to promote the full process of reimbursement business, full coverage of reimbursement scenarios, and deep integration of management and control methods to achieve closed-loop management of reimbursement business. Project life cycle management: Integrate project application, project establishment, funding registration, fund claiming, daily reimbursement, project completion and results into system management to achieve full-cycle and full-file management of projects. Full cost accounting and analysis: From department costs to project costs, and then to single disease costs and DRG costs, full cost accounting and analysis are carried out to provide support for in-depth cost analysis and decision-making. Comprehensive human resource management: Establish a standardized human resource management system for the hospital, covering data recording and management throughout the entire career cycle of employees, and improving human resource management efficiency and employee satisfaction. Materials and asset management: Conduct full-process and refined management of hospital materials and assets, including application, planning, procurement, warehousing, outbound delivery, consumption and other links, to ensure the safety, quality and efficient use of materials and assets. Intelligent decision support: Apply big data, artificial intelligence and other technologies to build a hospital intelligent operation analysis and decision support platform, realize in-depth mining and analysis of hospital operation data, and provide scientific decision-making basis for management.

2. The method according to claim 1, characterized in that The full-process financial management also includes: Direct connection between banks and hospitals: synchronize data transmission and business processing between hospitals and banks, and improve fund management efficiency. Multi-dimensional cost analysis: Provide multi-dimensional cost analysis reports to meet the needs of different data users.

3. The method according to claim 1, characterized in that The budget management and control also includes: Full life cycle management of budget items: Implement a budget justification system for medical-specific equipment, information systems, and information hardware, and provide prior analysis and justification for major hospital budget investments. Multi-angle budget analysis: Provide multi-angle budget analysis tools to conduct timely, accurate and comprehensive budget analysis.

4. The method according to claim 1, wherein The comprehensive human resources management also includes: Employee self-service: Enable employees to self-maintain and update personnel information to improve work efficiency. Multi-dimensional report display: display different interfaces and multi-dimensional reports based on permissions.

5. The method according to claim 1, wherein The material and asset management also includes: Supplier collaboration platform: Establish a medical institution supply chain system covering all aspects of supplier management and optimize the entire procurement process. Asset life cycle management: achieve two-way coordination between physical asset management and value management.

6. A comprehensive hospital operation management system, characterized in that: include: Comprehensive operation management platform module: used to integrate operation management functions in the fields of human resources, finance, materials, projects, teaching, scientific research, decision-making, etc. Financial management module: includes financial accounting, budget management, cost management and fund management sub-modules to achieve full financial process management. Budget management module: used to build a budget management platform with the participation of hospitals, affiliated departments, and clinical departments to realize budget preparation, execution, monitoring and analysis. Reimbursement management module: Accessed through PC and mobile terminals, using new technologies such as OCR to achieve full-process management of reimbursement business. Project management module: used for the full-cycle management of project application, project establishment, grant registration, fund claiming, daily reimbursement, completion and results. Cost accounting module: Full cost accounting and analysis from department costs to project costs, and then to single disease costs and DRG costs. Human Resources Management Module: Establish a standardized human resources management system for the hospital, covering data recording and management throughout the entire career cycle of employees. Materials and asset management module: Provides full-process and refined management of hospital materials and assets to ensure the safety, quality and efficient use of materials and assets. Intelligent decision support module: Apply big data, artificial intelligence and other technologies to build a hospital intelligent operation analysis and decision support platform to provide scientific decision-making basis for management.

7. The system according to claim 6, characterized in that The financial management module also includes: Bank-hospital direct connection interface: used to synchronize data transmission and business processing between hospitals and banks. Multi-dimensional cost analysis report generator: used to generate multi-dimensional cost analysis reports.

8. The system according to claim 6, wherein: The budget management module also includes: Budget project full life cycle management sub-module: used to implement the budget justification system for medical-specific equipment, information systems, and information hardware. Multi-angle budget analysis tool: used to provide multi-angle budget analysis tool.

9. The system according to claim 6, wherein: The human resources management module also includes: Employee self-service interface: used to enable employees to maintain and update personnel information by themselves. Multi-dimensional report display engine: used to display different interfaces and multi-dimensional reports based on permissions.

10. The system according to claim 6, wherein: The material and asset management module also includes: Supplier collaboration platform sub-module: used to establish a medical institution supply chain system covering all aspects of supplier management. Asset life cycle management sub-module: used to achieve two-way coordination between physical asset management and value management.

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