System for multi-feature digital platform and method thereof

Abstract

The present disclosure discloses a system (100) and method (300) for a multi-feature digital platform facilitating communication among users (112) The system (100) includes a user interface enabling user interaction and a controller (208) coupled with the user interface. Upon registration, users are assigned unique identification numbers and can engage in various tasks, including exchanging information and files. The controller (208) facilitates audio and video calls between users, forwards incoming calls, and notifies users of waiting calls. Additionally, it supports the creation of chat boxes for multimedia communication. Furthermore, users can search for other users based on geographical location and age. The system enhances user connectivity and communication efficiency through its versatile features. This utilizes modern communication protocols such as VoIP, WebRTC, and RTP for seamless audio and video communication. This system (100) revolutionizes digital communication platforms, offering enhanced user experiences and efficient communication channels.

Description

SYSTEM FOR MULTI-FEATURE DIGITAL PLATFORM AND METHOD THEREOFFIELD OF INVENTION

[0001] The present disclosure relates to the field of digital communication systems and user interfaces. In particular, the present disclosure provides a multi-feature digital platform designed to facilitate seamless communication and interaction among users while ensuring confidentiality of users.BACKGROUND OF INVENTION

[0002] In 21st century, a telecom and digital revolution has been observed in large countries such as India, which changed life of people. Telecom and Digital Industry have grown tremendously over time and earned huge profits. People these days are spending almost 3-4 hours on average engaging with social media or utilizing their cell phones.

[0003] With the changing times, mobile applications have also taken their place in the present market. For example, a user can order food online from his / her home and get it delivered within an hour or so by paying some extra amount of money or a user can book a taxi ride through his / her phone to his / her home, office or airport etc.

[0004] Additionally, with the changing times, there has been a rapid and widespread proliferation of social media applications such as WhatsApp and Facebook, which have now become integral parts of people’s daily lives. Most of the people operate their Businesses through WhatsApp.

[0005] There has also been a significant growth in number of mobile applications available for providing professional services, including but not limited to business listings, paid marketing, matrimonial or dating applications. This proliferation underscores the growing demand for digital solutions catering to diverse needs and preferences.

[0006] Therefore, there is a need for an improved multi-feature digital platform that consolidates not only the aforementioned features but also incorporates additional functionalities.OBJECT OF INVENTION

[0007] The primary objective of the present invention is to provide a multi-feature digital interface system where a unique identification number is generated and by the unique identification number generated, registered users may connect or send / receive messages or send / receive files digitally to another registered user without disclosing their existing identification number.

[0008] Another objective of the present invention is to provide a multi -feature digital interface system to facilitate seamless communication among other registered users through video / audio groups or conference calls, without changing their generated unique identification number, this enhances collaboration and interaction among users without the need to alter their identification credentials.

[0009] Another objective of the present invention is to provide a multi -feature digital interface system where a registered user may search the other registered users as per their preferences i.e. age, geographical location, educational qualifications etc.

[0010] Other objects and advantages of the present invention will become apparent from the following description taken in connection with the accompanying drawing.SUMMARY OF INVENTION

[0011] Aspects of the present disclosure relates to the field of digital communication systems and user interfaces. In particular, the present disclosure provides a multi-feature digital platform designed to facilitate seamless communication and interaction among users while ensuring confidentiality of users.

[0012] An aspect of the present disclosure pertains to a system for a multi-feature digital platform, a user interface facilitates communication among users, while a controller manages various functionalities. This controller receives registration requests, assigns unique identification numbers, and enables tasks such as sending and receiving information and files. Users can engage in audio or video calls, forward calls, and manage waiting calls through notifications. Additionally, the system supports chat functionalities for multimedia communication and user search capabilities based on geographical location and age. The controller ensures seamless operation, including call forwarding after a specified time and merging ongoing calls. This also allows users to customize settings and manage contacts. Utilizing modern communication protocols, the system enables audio and video calls, enhancing user experience and connectivity.

[0013] Another aspect of the present disclosure pertains to a method for operating a multifeature digital platform, users initiate registration requests via a user interface. Upon registration, each user receives a unique identification number. The platform enables various tasks, including communication, file sharing, and multimedia interactions among registered users. Users can engage in audio or video calls and forward incoming calls. Notifications manage waiting calls, allowing users to attend to both incoming and ongoing calls. Additionally, the method supports chat functionalities and user search based on geographical location and age. Further functionalities include call forwarding after a specified time, callmerging, and participant management during calls. Users can manage their profiles, contacts, and settings through the interface, enhancing customization and user experience. The platform fosters communication and collaboration, offering comprehensive features for seamless digital interaction.

[0014] Various objects, features, aspects, and advantages of the inventive subject matter will become more apparent from the following detailed description of preferred embodiments, along with the accompanying drawing figures in which like numerals represent like components.BRIEF DESCRIPTION OF DRAWINGS

[0015] The present invention will be better understood after reading the following detailed description of the presently preferred aspects thereof with reference to the appended drawings, in which the features, other aspects and advantages of certain exemplary embodiments of the invention will be more apparent from the accompanying drawings in which:

[0016] FIG. 1 illustrates a network architecture of proposed system for multi-feature digital platform, in accordance with an embodiment of the present disclosure.

[0017] FIG. 2 illustrates an exemplary architecture of proposed system for multi-feature digital platform, in accordance with an embodiment of the present disclosure.

[0018] FIG. 3 illustrates a flow chart of the proposed method for operating multi-feature digital platform, in accordance with an embodiment of the present disclosure.DETAILED DESCRIPTION OF THE INVENTION

[0019] The following description describes various features and functions of the disclosed device and methods with reference to the accompanying figures. In the figures, similar symbols identify similar components, unless context dictates otherwise. The illustrative aspects described herein are not meant to be limiting. It may be readily understood that certain aspects of the disclosed system, method and apparatus can be arranged and combined in a wide variety of different configurations, all of which are contemplated herein.

[0020] The terms and words used in the following description and claims are not limited to the bibliographical meanings, but, are merely used to enable a clear and consistent understanding of the invention. Accordingly, it should be apparent to those skilled in the art that the following description of exemplary embodiments of the present invention are provided for illustration purpose only and not for the purpose of limiting the invention.

[0021] It is to be understood that the singular forms “a,” “an,” and “the” include plural referents unless the context clearly dictates otherwise.

[0022] It should be emphasized that the term “comprises / comprising” when used in this specification is taken to specify the presence of stated features, integers, steps or components but does not preclude the presence or addition of one or more other features, integers, steps, components or groups thereof.

[0023] Embodiments of the present disclosure relates to the field of digital communication systems and user interfaces. In particular, the present disclosure provides a multi-feature digital platform designed to facilitate seamless communication and interaction among users while ensuring confidentiality of users.

[0024] An embodiment of the present disclosure pertains to a system for a multi-feature digital platform, a user interface facilitates communication among users, while a controller manages various functionalities. This controller receives registration requests, assigns unique identification numbers, and enables tasks such as sending and receiving information and files. Users can engage in audio or video calls, forward calls, and manage waiting calls through notifications. Additionally, the system supports chat functionalities for multimedia communication and user search capabilities based on geographical location and age. The controller ensures seamless operation, including call forwarding after a specified time and merging ongoing calls. This also allows users to customize settings and manage contacts. Utilizing modern communication protocols, the system enables audio and video calls, enhancing user experience and connectivity.

[0025] Another embodiment of the present disclosure pertains to a method for operating a multi-feature digital platform, users initiate registration requests via a user interface. Upon registration, each user receives a unique identification number. The platform enables various tasks, including communication, file sharing, and multimedia interactions among registered users. Users can engage in audio or video calls and forward incoming calls. Notifications manage waiting calls, allowing users to attend to both incoming and ongoing calls. Additionally, the method supports chat functionalities and user search based on geographical location and age. Further functionalities include call forwarding after a specified time, call merging, and participant management during calls. Users can manage their profiles, contacts, and settings through the interface, enhancing customization and user experience. The platform fosters communication and collaboration, offering comprehensive features for seamless digital interaction.

[0026] FIG. 1 illustrates a network architecture of proposed system for multi-feature digital platform, in accordance with an embodiment of the present disclosure.

[0027] According to an embodiment, a system 100 for multi-feature digital platform) is disclosed. The system 100 includes a user interface configured to establish communicationbetween a plurality of registered users 112-1, 112-2 112-N (interchangeably referred to as, registered users 112, hereinafter) and the system (100) through computing devices 110-1, 110- 2. . . 110-N (interchangeably referred to as, computing devices 110, hereinafter). The computing devices 110 are communicatively coupled to the system 100 through a network 106.

[0028] In an embodiment, the network 106 corresponds to a medium through which content and messages flow between computing devices 110 of the system 100 (e.g., the usercomputing device 110. Examples of the network 106 may include but not be limited to, a wireless network, a wired network, an internet, an intranet, a public network, a private network, a packet-switched network, a circuit-switched network, an ad hoc network, an infrastructure network, a Public-Switched Telephone Network (PSTN), a cable network, a cellular network, a satellite network, a fiber optic network, or some combination thereof.

[0029] The network 106 may include, but are not limited to, a Wireless Fidelity (Wi-Fi) network, a Wide Area Network (WAN), a Local Area Network (LAN), or a Metropolitan Area Network (MAN). Various devices in the system environment 100 can connect to the network 106 in accordance with various wired and wireless communication protocols such as Transmission Control Protocol and Internet Protocol (TCP / IP), User Datagram Protocol (UDP), and 2G, 3G, or 4G communication protocols.

[0030] Additionally, information of registered users 112 is stored in a server 130 communicatively coupled to the system 100 through the network 106. The server 130 may receive a query from the computing devices 110 of the users 112 for the information stored in the server 130. For querying the server 130, one or more querying languages may be utilized such as, but not limited to, SQL, QUEL, DMX and so forth. Further, the server 130 may be realized through various technologies such as, but not limited to, Microsoft® SQL server, Oracle, and My SQL. In an embodiment, the server 130 may connect to the system 100 and the computing devices 110 using one or more protocols such as, but not limited to, ODBC protocol and JDBC protocol.

[0031] In an embodiment, the computing devices 112 may communicate with the system 100 via a set of executable instructions residing on any operating system. The computing devices 112 may include, but not be limited to, any electrical, electronic, electro-mechanical, or an equipment, or a combination of one or more of the above devices such as mobile phone, smartphone, laptop, a general-purpose computer, desktop, personal digital assistant, tablet computer, mainframe computer, or any other computing device. It may be appreciated that computing devices 110 may not be restricted to the mentioned devices and various other devices may be used. In an implementation, the system 100 can be accessed by website orapplication that can be configured with any operating system, including but not limited to, AndroidTM, iOSTM, and the like to control the system 100.

[0032] In an exemplary embodiment, the user interface is designed to function seamlessly on Android phones, utilizing the Android Native SDK and supporting API version 21 and above. This choice of development framework ensures that the application is tailored to the Android platform, optimizing performance and compatibility with a diverse array of Android devices. By leveraging the Android Native SDK, the user interface can access the full spectrum of Android functionalities and hardware features, providing users with a robust and responsive experience.

[0033] In an exemplary embodiment, the user interface is designed to be cross-platform compatible, extending its functionality beyond Android to include iOS devices. Specifically, it is programmed to operate on iOS using Swift 4 or later versions. This compatibility with Swift allows the user interface to seamlessly integrate with the iOS ecosystem, ensuring a consistent user experience across both Android and iOS platforms. Whether on Android or iOS, users can expect the user interface to deliver reliable performance and feature-rich functionality, tailored to the unique characteristics of each platform.

[0034] In an embodiment, the multi-feature digital platform may be configured to receive registration requests from users 112 through the associated user interface and generate a unique identification number for each user upon registration. Additionally, enable the registered users 112, to perform a plurality of tasks including sending and receiving information and files with other registered users. Further, the multi-feature digital platform enables communication over any of an audio call or a video call between the one or more registered users, and allows the registered users to forward an incoming call to the other registered users.

[0035] In an embodiment, the multi-feature digital platform may be further configured to transmit a notification to the associated registered user when the call is in a waiting state, enable the associated registered user to attend the incoming call and an ongoing call.

[0036] In an embodiment, the multi-feature digital platform may be further configured to create a chat box for communication with the registered users, facilitating sharing of pictures, recording and sending audio, sharing location, sharing files and sharing contacts.

[0037] In an embodiment, the multi-feature digital platform may be further configured to enable the registered users to search for the other registered users taking into consideration at least one of geographical location and age.

[0038] In an exemplary embodiment, the multi-feature digital platform utilizes several key technologies to enhance its functionality and performance. Specifically, this utilozes Java Spring Data Rest, JPA (Java Persistence API), Java 8+, and Spring Boot Cache. Byincorporating these, the multi-feature digital platform benefits from streamlined development, efficient data management, and enhanced performance, ultimately providing users with a seamless and responsive experience.

[0039] In an exemplary embodiment, push notifications are an integral part of modern digital platforms, and in this case, they are implemented using Firebase Cloud Messaging (FCM) and socket.io. By utilizing both FCM and socket.io, the platform can deliver push notifications efficiently and reliably, ensuring that users stay informed and engaged with the latest updates and information. Whether it's delivering critical alerts or notifying users of new messages or events, these technologies enable the platform to provide a seamless and responsive user experience.

[0040] In an exemplary embodiment, user interface of the multi-feature digital platform offers functionality to conceal a randomly generated unique identification number assigned to each user. This feature provides users with the option to keep their identification number hidden from view, ensuring privacy and discretion. Users have the freedom to reveal this unique identifier at their discretion, choosing when and to whom they disclose it. This capability empowers users to control the visibility of their identification number based on their preferences and needs. By offering this flexibility, the multi-feature digital platform prioritizes user privacy and enables individuals to manage their personal information in a way that aligns with their privacy preferences and requirements.

[0041] In an embodiment, multi-feature digital platform includes an option for users to verify whether their messages have been successfully transmitted to the intended recipients, who are registered users of the platform. This feature users to confirm the delivery status of their messages, providing reassurance that the communication has been effectively sent. By offering this functionality, users can ensure the reliability and effectiveness of their messaging activities, allowing them to track the progress of their communications and take appropriate actions if needed. This capability enhances the user experience by providing transparency and accountability in message delivery, ultimately contributing to more efficient and effective communication among platform users.

[0042] In an embodiment, the user interface enables users to manage their calls seamlessly within the platform. Additionally, the system offers users the flexibility to connect with other registered users while providing an option to disclose or withhold their user identification numbers. This means that users have the choice to initiate connections with others while retaining the privacy of their identification numbers if they prefer. By including this functionality, the platform empowers users to control the level of information they share during interactions, enhancing their privacy and security. This underscores the platform's commitmentto providing users with a customizable and secure communication experience tailored to their preferences.

[0043] Although FIG. 1 shows exemplary components of the network architecture 100, in other embodiments, the network architecture 100 may include fewer components, different components, differently arranged components, or additional functional components than depicted in FIG. 1. Additionally, or alternatively, one or more components of the network architecture 100 may perform functions described as being performed by one or more other components of the network architecture 100.

[0044] FIG. 2 illustrates an exemplary architecture of proposed system for multi-feature digital platform, in accordance with an embodiment of the present disclosure.

[0045] An exemplary architecture of proposed system 100 for multi-feature digital platform is disclosed. The system 100 may include one or more processor(s) 202 implemented as one or more microprocessors, microcomputers, microcontrollers, edge or fog microcontrollers, digital signal processors, central processing units, logic circuitries, and / or any devices that process data based on operational instructions. Among other capabilities, the one or more processor(s) 202 may be configured to fetch and execute computer-readable instructions stored in a memory 204 of the system 100. The memory 204 may be configured to store one or more computer-readable instructions or routines in a non-transitory computer readable storage medium, which may be fetched and executed to create or share data packets over a network service. The memory 204 may comprise any non-transitory storage device including, for example, volatile memory such as Random Access Memory (RAM), or nonvolatile memory such as Erasable Programmable Read-Only Memory (EPROM), flash memory, and the like.

[0046] Additionally, the system 100 may include an interface(s) 206. The interface(s) 206 may comprise a variety of interfaces, for example, interfaces for data input and output devices, referred to as I / O devices, storage devices, and the like. The interface(s) 206 may facilitate communication to / from the system 100. The interface(s) 206 may also provide a communication pathway for one or more components of the system 100. Examples of such components include but are not limited to, a controller 208 and a database 210. The database 210 can be more than one, and may include information or data that may be either stored or generated as a result of functionalities implemented by any of the components of the processor(s) or the controller 208 or the system 100.

[0047] In an exemplary embodiment, the system 100 employs MongoDB as its database management system. MongoDB is a NoSQL database that provides flexibility and scalability, making it suitable for storing large volumes of data with varying structures. The system mayutilize MongoDB's replication feature, which involves maintaining multiple copies of data across different servers. Replication enhances data availability and fault tolerance by ensuring that if one server fails, data can still be accessed from other replicas.

[0048] According to an embodiment, the controller 208 may include a registration module 212, a calling module 214, a call forwarding module 216, a user search module 218, and other module (s) 220. The other module (s) 220 may implement functionalities that supplement applications / functions performed by the controller 208.

[0049] In an embodiment, the controller 208 manages registration process through the registration module 212. The registration module 212 receives registration requests from users via the user interface, and upon registration, assigns a unique identification number to each user. This registered users 112 facilitates various tasks, including communication and file sharing among registered users. Additionally, the registration module 212 displays this unique identification number on the user interface upon request from the respective registered user, however, not disclosed to other users.

[0050] Furthermore, the registration module 212 allows registered users to manage their profiles by adding and updating basic details, profile pictures, and status information directly through the user interface. Additionally, the registered users can add or remove contacts and adjust settings related to the user interface, enhancing their experience.

[0051] In an exemplary embodiment, the registration process offers users the flexibility to register using their social media accounts or by providing basic details. For instance, a user can choose to sign up for the platform using their Facebook or Google account. Alternatively, if the user prefers not to use their social media accounts, they can opt for the basic registration method, where they provide their name, email address, and create a password. Once the user selects their preferred registration method and provides the necessary information, the controller processes their request through the registration module. If the user chooses social media registration, the platform securely accesses the required information from their social media account and assigns them a unique identification number. If they opt for basic registration, the platform generates a unique identification number based on the provided details. After successful registration, the user gains access to the digital platform's features and functionalities. They can interact with other users, send messages, share files, and engage in various activities without the need to disclose their contact number. Additionally, users have the freedom to manage their profiles, update information, and adjust settings according to their preferences — all within the user-friendly interface provided by the platform.

[0052] In an exemplary embodiment, a user, John, wants to join the multi-feature digital platform. John accesses the user interface and submits a registration request through a phone.The controller, operating through the registration module, receives John's request and assigns him a unique identification number upon successful registration. For example, John's unique ID could be "JD1234." Once registered, John can perform various tasks on the platform, such as sending messages, sharing files, and engaging in audio or video calls with other registered users. If John wants to share his unique ID with a friend, he can request the controller to display it on the user interface. Moreover, John has the flexibility to manage his profile details. He can update his profile picture, edit his status, or modify basic information like his name or email address — all through the user interface. Additionally, John can easily add or remove contacts and customize his interface settings according to his preferences.

[0053] In an embodiment, upon completing the registration process, registered users 112 gain the capability to initiate communication by creating a chat box within the digital platform. This chat box serves as a versatile communication hub, enabling users to engage in various forms of communication such as text messaging, sharing pictures, recording and sending audio messages, sharing location information, exchanging files, and sharing contacts. By providing this feature, the system enhances user interaction and collaboration, promoting seamless communication among registered users while fostering the exchange of diverse types of content and information.

[0054] Furthermore, the user interface of the system incorporates a contact box, which serves as a central directory for displaying contacts. This contact box enables registered users to conveniently access and manage their contacts within the digital platform. Additionally, it allows registered users to extend invitations to non-registered users, inviting them to join and utilize the multi-feature digital platform. This functionality facilitates user expansion and community growth by encouraging new users to join the platform and participate in its diverse range of features and activities.

[0055] Moreover, the registration module 212 of the system is designed to verify the transmission status of messages sent to registered users. This feature ensures that users have visibility into the status of their messages, such as whether they have been successfully delivered or are pending delivery. By displaying this status information on the user interface, the system enhances user confidence in message delivery and provides transparency regarding the communication process.

[0056] Further, the registration module 212 enables registered users to create group chat boxes through the associated user interfaces. These group chat boxes allow users to establish collaborative communication environments where multiple registered users can participate in discussions, share content, and coordinate activities. By facilitating group communication andcollaboration, this feature enhances the utility of the digital platform for teamwork, social interaction, and community engagement.

[0057] In an embodiment, controller 208 is responsible for managing voice calls and video calls using a calling module 214. It facilitates communication between registered users through audio calls, video calls, and allows users to forward incoming calls to other registered users. To enable audio calls and video calls, the calling module 214 utilizes various protocols and frameworks over the Internet Protocol (VoIP) architecture. Specifically, this employs Transmission Control Protocol (TCP) and User Datagram Protocol (UDP) for data transmission, Web Real-Time Communication (WebRTC) for real-time communication capabilities, and Real-time Transport Protocol (RTP) for audio data transmission. By utilizing these technologies, the controller ensures seamless and efficient communication experiences for users across the platform. Users can easily initiate and participate in audio and video calls directly through the user interface, enhancing their ability to connect and collaborate with other registered users.

[0058] In an exemplary implementation, when a user (User A) needs to initiate a video call with their colleague (User B) using the multi-feature digital platform. User A navigates to the user interface and selects User B's contact from the list of registered users. Upon selecting User B's contact, User A chooses the option to start a video call. The calling module 214 manages the entire process of initiating and facilitating the video call. It utilizes the calling module 214 to establish the connection between User A and User B. The calling module 214 ensures that the video call is conducted smoothly by coordinating the transmission of audio and video data between the two users. To enable this communication, the calling module 214 employs various protocols and frameworks over the Internet Protocol. It utilizes TCP and UDP for reliable and efficient data transmission, ensuring that the audio and video data packets are delivered accurately and in a timely manner. Additionally, the controller leverages WebRTC to enable real-time communication capabilities, allowing User A and User B to interact seamlessly during the video call. Moreover, the calling module 214 utilizes RTP to transmit audio data streams efficiently over the network, ensuring high-quality audio during the video call. By leveraging these technologies, the controller ensures that User A and User B can engage in a clear and uninterrupted video call experience.

[0059] In an embodiment, controller 208 is responsible for managing call forwarding or diversion within the system, by using a call forwarding module 216, this allows the registered users to forward an incoming call to the other registered users. This enhances flexibility in call management, allowing users to redirect calls as needed to ensure efficient communication.

[0060] Moreover, the call forwarding module 216 may be configured to transmit notifications to the associated registered user when a call enters a waiting state. This notification mechanism ensures that users are promptly informed of incoming calls, empowering them to manage multiple conversations effectively. Users have the capability to attend to both incoming and ongoing calls simultaneously, enhancing productivity and responsiveness.

[0061] In an embodiment, the call forwarding module 216 further optimizes call handling, the system incorporates a feature that enables automatic call forwarding after fifteen seconds of ringing. This functionality ensures that unanswered calls are redirected efficiently, minimizing disruptions and ensuring that important calls are not missed. Additionally, the system allows call forwarding to be activated when the registered user declines an incoming call, providing users with control over call redirection based on their preferences.

[0062] In an embodiment, the call forwarding module 216 provides customization ability to registered user on their associated interface. Each registered user has the flexibility to set the maximum duration of ringing before an incoming call is forwarded, offering personalized control over call handling settings.

[0063] Furthermore, users can accept or reject incoming calls directly through the user interface, streamlining the call management process and enhancing user experience. During situations where an incoming call overlaps with an ongoing conversation, the system facilitates call management by placing the ongoing call on hold. This ensures that users can attend to the incoming call without interrupting their current conversation. Additionally, the system supports the merging of incoming calls with ongoing conversations, enabling seamless transition between multiple calls.

[0064] Furthermore, the call forwarding module 216 allows for the addition of one or more participants while a registered user is engaged in an ongoing call and an incoming call is in a waiting state. This feature enhances collaboration and communication capabilities, enabling users to involve additional participants in ongoing conversations as needed. These features collectively contribute to an efficient and versatile call management system, enhancing the communication experience for users.

[0065] In an embodiment, the call forwarding module 216 enables the registered users a call to a participant while maintaining the ongoing call on hold. This functionality allows users to engage in a secondary conversation with another participant without disrupting the ongoing call. For instance, when a user is engaged in an important call but needs to consult with another individual regarding the ongoing discussion. Instead of terminating the current call to initiate a new one, the controller enables the user to place the ongoing call on hold while dialing theadditional participant. This ensures that the original call remains intact and uninterrupted while the user communicates with the new participant. Essentially, this feature enhances the multitasking capabilities of the system, enabling users to efficiently manage multiple conversations simultaneously without sacrificing the continuity of any ongoing discussions. By facilitating seamless communication with additional participants while keeping the primary call on hold, the controller enhances user productivity and flexibility in handling various communication scenarios.

[0066] In an embodiment, the controller 208 of the system is enhanced with a user search module 218, enabling registered users to search for other registered users based on specific criteria such as geographical location and age. This functionality empowers users to locate and connect with other users who meet their specified search parameters, facilitating more targeted and relevant interactions within the digital platform.

[0067] For example, when a user is interested in finding other users within their vicinity or within a particular age range for networking or social purposes. They can utilize the search functionality provided by the user search module 218. By inputting their desired search criteria, such as geographical location or age range, the controller facilitates the retrieval of relevant user profiles that match the specified criteria. By enabling users to search for other registered users based on factors like geographical location and age, the system enhances user experience by promoting more meaningful connections and interactions among users who share common interests, demographics, or geographic proximity. This feature adds value to the digital platform by facilitating easier and more targeted user discovery and engagement.

[0068] Referring to FIG. 3, a method 300 is utilized for operating multi-feature digital platform.

[0069] At step 302, the method 300 includes receiving registration requests from users through a user interface, by a controller 208.

[0070] At step 304, the method 300 includes generating by the controller 208, a unique identification number for each user upon registration; enabling the registered users to perform tasks including sending and receiving information and files with other registered users.

[0071] At step 306, the method 300 includes facilitating by the controller 208, communication over any of an audio call or a video call between the users, and allowing the user to forward an incoming call to another user. Also, allowing the registered users to accept or reject the incoming call via the user interface.

[0072] In an embodiment, the method 300 further includes forwarding the incoming call after fifteen seconds of ringing.

[0073] In an embodiment, the method 300 further includes forwarding the incoming call when the user declines an incoming call.

[0074] In an embodiment, the method 300 further includes enabling a user to set the maximum duration of ringing prior to forwarding the incoming call, through the user interface.

[0075] At step 308, the method 300 includes transmitting by the controller 208, a notification to the associated user when the call is in a waiting state, enabling the associated user to attend the incoming call and an ongoing call by keeping the ongoing call on hold while the incoming call is in the waiting state. Also, include the step of merging the incoming call with the ongoing call. Further, the method include the step of adding one or more participants while the user is on the ongoing call and the incoming call is on waiting.

[0076] Further, the method 300 includes the step of calling a participant while keeping the ongoing call on hold.

[0077] At step 310, the method 300 includes creating by the controller 208, a chat box for communication with the registered users, facilitating sharing of pictures, recording and sending audio, sharing location, sharing files, and sharing contacts.

[0078] At step 312, the method 300 includes enabling by the controller 208, the registered users to search for other registered users considering at least one of geographical location and age.

[0079] The method 300 further includes the step of displaying the generated unique identification number of the user on the associated user interface upon receipt of a request from the user, without disclosing it to other registered users.

[0080] The method 300 further includes the step of enabling the users to add and remove contacts via the associated user interface.

[0081] The method 300 further includes the step of enabling the registered users to update settings of the associated user interface.

[0082] The method 300 further includes a contact box on the user interface to display contacts and invite non-registered users to utilize the multi-feature digital platform.

[0083] The method 300 further include the step of enabling the registered users to create a group chat box through the associated user interfaces, wherein the created group chat box allows the registered users to add and communicate with the registered users, facilitating sharing of pictures, recording and sending audio, sharing location, sharing files, and sharing contacts.ADVANTAGES

[0084] The present disclosure provides a system and a method offering enhanced privacy features, allowing a registered user to connect with other registered users without disclosing their existing identification number.

[0085] The present disclosure provides a system and a method facilitating convenient access to a wide range of service providers through a single digital interface and the nearby listing module.

[0086] The present disclosure provides a system and a method for improving user search functionality, enabling registered users to locate other registered users based on geographical location and age through the nearby listing module.

Claims

aim:

1. A system (100) for a multi-feature digital platform, comprising: a user interface configured to establish communication between a plurality of users (112); a controller (208) in communication with the user interface, the controller (208) comprising one or more processors, wherein the one or more processors are operatively coupled with a memory (204), the memory (204) storing instructions executable by the one or more processors to: receive registration requests from users through the associated user interface; generate a unique identification number for each user upon registration; enable the registered users to perform a plurality of tasks including sending and receiving information and files with other registered users; enable communication over any of an audio call or a video call between the one or more registered users; allow the registered users to forward an incoming call to the other registered users; transmit a notification to the associated registered user when the call is in a waiting state, enable the associated registered user to attend the incoming call and an ongoing call; create a chat box for communication with the registered users, facilitating sharing of pictures, recording and sending audio, sharing location, sharing files and sharing contacts; and enable the registered users to search for the other registered users taking into consideration at least one of geographical location and age.

2. The system as claimed in claim 1, wherein the controller (208) is communicatively coupled to a server (130), wherein information is stored on the server (130).

3. The system as claimed in claim 1, wherein the controller (208) is configured to enable forwarding of the incoming call, after fifteen seconds of ringing.

4. The system as claimed in claim 1, wherein the controller (208) is configured to enable the call forwarding when the registered user declines an incoming call.

5. The system as claimed in claim 1, further comprising, enabling each registered user to set maximum duration of ringing prior to forwarding the incoming call, by the associated user interface.

6. The system as claimed in claim 1, wherein the registered users are able to accept or reject the incoming call by the user interface.

7. The system as claimed in claim 1, wherein the controller (208) is configured to keep the ongoing call on hold while the incoming call is in the waiting state.

8. The system as claimed in claim 1, wherein the controller (208) is further configured to merge the incoming call with the ongoing call.

9. The system as claimed in claim 1, wherein the controller (208) is further configured to add one or more participants while the registered user is on the ongoing call and the incoming call is on waiting.

10. The system as claimed in claim 1, wherein the controller (208) is further configured to call a participant while keeping the ongoing call on hold.

11. The system as claimed in claim 1, wherein the controller (208) is configured to display the generated unique identification number of the registered user on the associated user interface, upon receipt of a request from the registered user.

12. The system as claimed in claim 1, wherein, the controller (208) is further configured to allow the registered users to add and update basic details, profile pictures, and status through the associated user interface.

13. The system as claimed in claim 1, wherein the controller (208) is further configured to enable the registered users to add and remove contacts by the associated user interface.

14. The system as claimed in claim 1, wherein the controller (208) is further configured to enable the registered users to update settings of the associated user interface.

15. The system as claimed in claim 1, wherein the user interface comprises a contact box to display contacts and enable the registered users to invite non-registered users to utilize the multi-feature digital platform.

16. The system as claimed in claim 1, wherein the controller is configured to verify the transmission status of messages sent to the registered users and display the status on the user interface.

17. The system as claimed in claim 1, wherein the controller (208) is further configured to enable the registered users to create a group chat box through the associated user interfaces, wherein the created group chat box allows the users to add and communicate with the registered users, facilitating sharing of pictures, recording and sending audio, sharing location, sharing files and sharing contacts.

18. The system as claimed in claim 1 wherein to enable audio calls and the video calls through the user interface, the controller (208) utilizes over Internet Protocol (VoIP) over Transmission Control Protocol (TCP) / User Datagram Protocol (UDP), Web Real- Time Communication (WebRTC), and Real-time Transport Protocol (RTP) audio framework.

19. A method (300) for operating a multi-feature digital platform, the method comprising the steps of: receiving (302), at a controller (208), registration requests from users through a user interface; generating (304), by the controller (208), a unique identification number for each user upon registration; enabling the registered users to perform tasks including sending and receiving information and files with other registered users; facilitating (306), by the controller (208), communication over any of an audio call or a video call between the users, and allowing the user to forward an incoming call to another user;transmitting (308), by the controller (208), a notification to the associated user when the call is in a waiting state, enabling the associated user to attend the incoming call and an ongoing call; creating (310), by the controller (208), a chat box for communication with the registered users, facilitating sharing of pictures, recording and sending audio, sharing location, sharing files, and sharing contacts; and enabling (312), by the controller (208), the registered users to search for other registered users considering at least one of geographical location and age.

20. The method as claimed in claim 19, further comprises forwarding the incoming call after fifteen seconds of ringing.

21. The method as claimed in claim 19, further comprises forwarding the incoming call when the user declines an incoming call.

22. The method as claimed in claim 19, further comprises enabling a user to set the maximum duration of ringing prior to forwarding the incoming call, through the user interface.

23. The method as claimed in claim 19, further comprises the step of allowing the registered users to accept or reject the incoming call via the associated user interface.

24. The method as claimed in claim 19, further comprises the step of keeping the ongoing call on hold while the incoming call is in a waiting state.

25. The method as claimed in claim 19, further comprises the step of merging the incoming call with the ongoing call.

26. The method as claimed in claim 19, further comprises the step of adding one or more participants while the user is on the ongoing call and the incoming call is on waiting.

27. The method as claimed in claim 19, further comprises the step of calling a participant while keeping the ongoing call on hold.

28. The method as claimed in claim 19, further comprises the step of displaying the generated unique identification number of the user on the associated user interface upon receipt of a request from the user.

29. The method as claimed in claim 19, further comprises the step of allowing the users to add and update basic details, profile pictures, and status through the associated user interface.

30. The method as claimed in claim 19, further comprises the step of enabling the users to add and remove contacts via the associated user interface.

31. The method as claimed in claim 19, further comprises the step of enabling the registered users to update settings of the associated user interface.

32. The method as claimed in claim 19, further comprises a contact box on the user interface to display contacts and invite non-registered users to utilize the multi-feature digital platform.

33. The method as claimed in claim 19, further comprises the step of enabling the registered users to create a group chat box through the associated user interfaces, wherein the created group chat box allows the registered users to add and communicate with the registered users, facilitating sharing of pictures, recording and sending audio, sharing location, sharing files, and sharing contacts.

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