Work time distribution method and apparatus thereof

A technology of working hours and allocation methods, applied in the computer field, can solve problems such as waste of manpower and material resources, unreasonable scheduling results, and subjective influence of scheduling results, so as to avoid irrationality and low work efficiency

CN107491927AInactive Publication Date: 2017-12-19ALIBABA GRP HLDG LTD
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Patent Information

Authority / Receiving Office
CN · China
Patent Type
Applications(China)
Current Assignee / Owner
Publication Date
2017-12-19
Estimated Expiration
Not applicable · inactive patent

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Abstract

Embodiments of the invention provide a work time distribution method and an apparatus thereof. The method comprises the following steps of receiving work time to be distributed, wherein the work time includes one or more time periods; determining a user quantity matching with the one or more time periods; acquiring user identifications of one or more users; according to the user identifications, extracting time period distribution state information of one or more users, wherein the time period distribution state information includes information of the time periods to be distributed and corresponding frequencies to be distributed; and aiming at the user quantity, the information of the time periods to be distributed and the corresponding frequencies to be distributed, distributing the work time for one or more users so as to acquire time period distribution results of the one or more users. Automatic distribution of the work time is realized and a problem that work efficiency is low because of unreasonable manual work time distribution is avoided.
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Description

technical field

[0001] The present application relates to the field of computer technology, in particular to a working time distribution method and a working time distribution device. Background technique

[0002] For 24-hour work such as production and after-sales service, employees are required to be on duty. Scheduling employees is an important part of the company's work arrangement. The purpose of shift scheduling is to provide the best manpower optimization management plan through the rotation of different shifts according to work needs.

[0003] Take the after-sales service team of an enterprise as an example. Usually, the after-sales service team includes after-sales technical support, call center and other departments, with many personnel. Before the start of each month, the employees of each team must be scheduled for the next month in advance, and reports are regularly issued to count the number of employees on duty and the number of days off. At present, enterpr...

Examples

Embodiment Construction

[0061] In order to make the above objects, features and advantages of the present application more obvious and comprehensible, the present application will be further described in detail below in conjunction with the accompanying drawings and specific implementation methods.

[0062] refer to figure 1 , which shows a flow chart of steps in Embodiment 1 of a working time allocation method of the present application, which may specifically include the following steps:

[0063] Step 101, receiving the working hours to be allocated;

[0064] In this embodiment of the present application, the to-be-allocated working time may be a period of time during which employees need to be on duty, for example, one day. The working hours may include one or more time periods. For example, for each day, the working hours may be divided into multiple time periods according to actual needs of work or production. For example, 8 am to 4 pm is a time period, 4 pm to 12 pm is a time period, and 12 p...