Method, system, device and storage medium for rapid work handover based on enterprise WeChat

Abstract

The present application discloses a method, system, device and storage medium for rapid work handover based on WeChat for Enterprise, the method comprising the following steps: determining the resigned personnel and the handover person of the work event to be handed over; obtaining the user information of the resigned personnel and the handover person; after obtaining the user information, retrieving the chat information of the resigned personnel in WeChat for Enterprise, obtaining the handover content; adding the handover person to the chat containing the handover content, and viewing the work history information. Through this application, the handover personnel can quickly understand the existing work content of the resigned personnel, as well as the participants of each project and the background of the project history, reducing the workload of the resigned personnel for project description.

Description

Technical Field

[0001] The present invention relates to the field of information processing. More specifically, the present invention relates to a method, system, device and storage medium for rapid work handover based on enterprise WeChat. Background Art

[0002] Employees often leave and transfer to other positions in enterprises. Personnel changes are common, especially in first-tier cities. When key positions such as management personnel and marketing personnel are transferred and leave, if the handover of work content is not sufficient, it will usually lead to difficulties in subsequent work and serious problems such as customer loss, which will have a certain degree of impact on corporate performance. Therefore, this requires that the company needs to be fully prepared for the handover of work when personnel change.

[0003] Currently, the handover of work is usually done by HR (Human Resources) who only enters the names of the departing personnel and the handover personnel in the human resources management system. For the handover of work content, the departing personnel need to organize it into paper or electronic documents and provide it to the handover personnel. In this process, there is a high possibility of missing information, incomplete records, and increased workload for the departing personnel, which leads to a decrease in the willingness of the departing personnel to organize information. In addition, the handover personnel have limited background information. Some departing personnel only summarize the information and send it to the handover personnel, but the handover personnel know nothing about the background information of the work and the basic situation of the parties involved. Summary of the invention

[0004] The embodiment of the present application provides a method for rapid work handover based on enterprise WeChat, so as to at least solve the problem of subjective factors in related technologies.

[0005] The present invention provides a method for rapid work handover based on enterprise WeChat, the method comprising the following steps:

[0006] Personnel confirmation step: confirm the personnel leaving and the person who will take over the work to be handed over;

[0007] Information acquisition step: acquiring user information of the resigned employee and the successor;

[0008] Retrieval step: after obtaining the user information, retrieve the chat information of the resigned personnel in the enterprise WeChat to obtain the handover content;

[0009] Handover steps: add the handover person to the chat containing the handover content and view the work history information.

[0010] In the above-mentioned method for rapid work handover based on enterprise WeChat, the retrieval step specifically includes the following steps:

[0011] Deadline determination steps: Determine the handover deadline;

[0012] Information retrieval step: retrieving chat information of the resigned personnel within the handover period;

[0013] Marking step: selecting key work groups from the group chats in the chat information and marking them;

[0014] Screening step: screening additional handover content in the chat information except for the key work group;

[0015] Merging step: merging the chat content of the key work group and the additional handover content as the handover content.

[0016] In the above-mentioned method for rapid work handover based on enterprise WeChat, the resigned personnel can change the handover content.

[0017] In the above-mentioned method for rapid work handover based on enterprise WeChat, the key work group includes but is not limited to the following features: the group name contains the word "work" and the resigned personnel have interactive messages in the group within the handover period.

[0018] In the above-mentioned method for rapid work handover based on enterprise WeChat, the words "work" include but are not limited to: project, customer.

[0019] Based on the same inventive concept, the present invention also discloses a system for quickly handing over work based on WeChat for Enterprise based on the method for quickly handing over work based on WeChat for Enterprise disclosed in any one of the inventions.

[0020] The work rapid handover system based on enterprise WeChat includes:

[0021] The personnel confirmation module determines the personnel leaving and the person who will take over the work to be handed over;

[0022] An information acquisition module is used to acquire user information of the resigned employee and the successor;

[0023] A search module, after obtaining the user information, searches for the chat information of the resigned personnel in the enterprise WeChat to obtain the handover content;

[0024] The handover module adds the handover person to the chat containing the handover content and views the work history information.

[0025] In the above-mentioned work rapid handover system based on enterprise WeChat, the search module specifically includes:

[0026] The deadline determination unit determines the handover deadline;

[0027] An information retrieval unit, for retrieving chat information of the resigned personnel within the handover period;

[0028] a marking unit, which selects and marks key work groups from the group chats in the chat information;

[0029] A screening unit, screening additional handover content in the chat information except the key work group;

[0030] A merging unit merges the chat content of the key work group and the additional handover content as the handover content.

[0031] In the above-mentioned quick work handover system based on enterprise WeChat, the resigned personnel can change the handover content.

[0032] In addition, to achieve the above-mentioned purpose, the present invention also provides a device, including a memory, a processor, and a computer program stored in the memory and executable on the processor, wherein the processor implements a method for rapid work handover based on enterprise WeChat when executing the computer program.

[0033] In addition, to achieve the above-mentioned purpose, the present invention also provides a storage medium on which a computer program is stored, and when the program is executed by a processor, a method for rapid work handover based on enterprise WeChat is implemented.

[0034] Compared with the prior art, the present invention has the following beneficial effects:

[0035] 1. A method for rapid work handover based on enterprise WeChat is proposed. Through certain rules and logic, the enterprise WeChat conversations related to the projects recently participated by the resigned personnel are shared with the handover personnel, helping the handover personnel to quickly understand the current work content of the resigned personnel, the participants of each project, and the background of the project history;

[0036] 2. Reduce the workload of departing employees on project description, increase their willingness to organize information, and ensure complete work handover;

[0037] 3. It can improve the efficiency of work handover for those who leave or change jobs, reduce the tedious work of data sorting for those who leave or change jobs, and at the same time, through the work platform of WeChat for Enterprise, ensure that the handover personnel can quickly understand the historical work background and the existing work process can be smoothly and quickly promoted.

[0038] Details of one or more embodiments of the present application are set forth in the following drawings and description to make other features, objects, and advantages of the present application more readily apparent. BRIEF DESCRIPTION OF THE DRAWINGS

[0039] The drawings described herein are used to provide a further understanding of the present application and constitute a part of the present application. The illustrative embodiments of the present application and their descriptions are used to explain the present application and do not constitute an improper limitation on the present application. In the drawings:

[0040] Figure 1 This is an overall flow chart of a method for rapid work handover based on enterprise WeChat provided by an embodiment of the present invention;

[0041] Figure 2 It is an overall flow chart of the technical solution disclosed in this embodiment;

[0042] Figure 3 yes Figure 1 The overall flow chart of step S3 disclosed;

[0043] Figure 4 This is a structural framework diagram of a work rapid handover system based on enterprise WeChat provided in this embodiment;

[0044] Figure 5 is a framework diagram of a computer device according to an embodiment of the present invention.

[0045] In the above picture:

[0046] 1. Personnel determination module; 2. Information acquisition module; 3. Retrieval module; 4. Handover module; 31. Deadline determination unit; 32. Information retrieval unit; 33. Labeling unit; 34. Screening unit; 35. Merging unit; 80. Bus; 81. Processor; 82. Memory; 83. Communication interface. DETAILED DESCRIPTION

[0047] In order to make the purpose, technical solutions and advantages of the present application clearer, the present application is described and illustrated below in conjunction with the accompanying drawings and embodiments. It should be understood that the specific embodiments described herein are only used to explain the present application and are not intended to limit the present application. Based on the embodiments provided in the present application, all other embodiments obtained by ordinary technicians in the field without making creative work are within the scope of protection of the present application.

[0048] Obviously, the drawings described below are only some examples or embodiments of the present application. For ordinary technicians in this field, the present application can also be applied to other similar scenarios based on these drawings without creative work. In addition, it can also be understood that although the efforts made in this development process may be complicated and lengthy, for ordinary technicians in this field related to the content disclosed in this application, some changes in design, manufacturing or production based on the technical content disclosed in this application are just conventional technical means, and should not be understood as insufficient content disclosed in this application.

[0049] Reference to "embodiments" in this application means that a particular feature, structure, or characteristic described in conjunction with the embodiments may be included in at least one embodiment of the present application. The appearance of the phrase in various locations in the specification does not necessarily refer to the same embodiment, nor is it an independent or alternative embodiment that is mutually exclusive with other embodiments. It is explicitly and implicitly understood by those of ordinary skill in the art that the embodiments described in this application may be combined with other embodiments without conflict.

[0050] Unless otherwise defined, the technical terms or scientific terms involved in this application should be understood by people with ordinary skills in the technical field to which this application belongs. The words "one", "a", "a", "the" and the like involved in this application do not indicate a quantitative limitation, and may represent the singular or plural. The terms "include", "comprise", "have" and any of their variations involved in this application are intended to cover non-exclusive inclusions; for example, a process, method, system, product or device that includes a series of steps or modules (units) is not limited to the listed steps or units, but may also include steps or units that are not listed, or may also include other steps or units inherent to these processes, methods, products or devices. The words "connect", "connected", "coupled" and the like involved in this application are not limited to physical or mechanical connections, but may include electrical connections, whether direct or indirect. The "multiple" involved in this application refers to two or more. "And / or" describes the association relationship of associated objects, indicating that there may be three relationships, for example, "A and / or B" can represent: A exists alone, A and B exist at the same time, and B exists alone. The character " / " generally indicates that the objects before and after are in an "or" relationship. The terms "first", "second", "third", etc. involved in this application are only used to distinguish similar objects, and do not represent a specific ordering of the objects.

[0051] The present invention is described in detail below in conjunction with the various embodiments shown in the accompanying drawings, but it should be noted that these embodiments are not limitations of the present invention, and any equivalent transformations or substitutions in functions, methods, or structures made by ordinary technicians in the field based on these embodiments are all within the scope of protection of the present invention.

[0052] Before elaborating on each embodiment of the present invention in detail, the core inventive concept of the present invention is summarized and elaborated in detail through the following several embodiments.

[0053] The present invention can realize rapid work handover based on enterprise WeChat, helping the handover personnel to quickly understand the existing work content of the departing personnel, as well as the participants of each project and the historical background of the project.

[0054] Embodiment 1:

[0055] Reference Figures 1 to 3 As shown, this example discloses a specific implementation method of a method for rapid work handover based on enterprise WeChat (hereinafter referred to as the "method").

[0056] Specifically, refer to Figure 1 and Figure 2 As shown, the method disclosed in this embodiment includes the following steps:

[0057] Step S1: Determine the person leaving and the person taking over the work to be handed over.

[0058] Specifically, in some embodiments, when an employee user submits a resignation application, the information of the resigning employee and the handover personnel user is entered into the human resources management system. For ease of representation, the resigning employee is represented as A and the handover personnel is represented as B in this embodiment.

[0059] Then, step S2 is executed to obtain the user information of the resigned employee and the handover person.

[0060] Specifically, in some of the embodiments, the information of the resigning user A and the handover user B is obtained through the background data of the human resources system or by calling the API interface.

[0061] Then, step S3 is executed to obtain the user information, retrieve the chat information of the resigned personnel in the enterprise WeChat, and obtain the handover content.

[0062] Specifically, in some of the embodiments, reference is made to Figure 3 As shown, step S3 specifically includes the following steps:

[0063] S31. Determine the handover deadline;

[0064] S32, retrieving chat information of the resigned personnel within the handover period;

[0065] S33, selecting a key work group from the group chat in the chat information and marking it;

[0066] S34, screening additional handover content from the chat information except for the key work group;

[0067] S35. Combining the chat content of the key work group and the additional handover content as the handover content.

[0068] Specifically, in some of the embodiments, chat information within the handover period in the enterprise WeChat is retrieved, for example: all group chats or 1v1 conversations in which user A participated in the past 15 days are retrieved.

[0069] Specifically, in some embodiments, the selected groups are marked as key groups. The key groups need to meet the following characteristics: the group name contains the word "work", and the resigned personnel have interactive messages in the group within the handover period, but the present invention is not limited to this. For example: the group name contains the words "project", "customer", etc., and user A has interactive messages in the group in the past 15 days.

[0070] Specifically, in some embodiments, user A can view the information list of all the selected groups and 1v1 conversations in the application. The key group information selected in step S33 is selected as part of the handover content by default, and other non-key group information and 1v1 conversations need to be manually selected and shared by user A.

[0071] Specifically, for each group conversation, the chat history of the past three days is included by default. User A can manually change the chat history content to be shared, not just limited to the chat information of the past three days.

[0072] Then execute step S4, add the handover person to the chat containing the handover content, and view the work history information.

[0073] Specifically, after user A chooses to complete sharing, user B can be added to all work groups or 1v1 conversation chats that the current user participates in and needs to be handed over with one click, and view the historical information of the project or corresponding work.

[0074] Through a method for rapid work handover based on enterprise WeChat disclosed in an embodiment of the present application, enterprise WeChat conversations related to projects recently participated by departing personnel are shared with handover personnel through certain rule logic, helping handover personnel to quickly understand the existing work content of the departing personnel, as well as the participants of each project and the historical background of the project; reducing the workload of departing personnel for project descriptions, increasing the willingness of departing personnel to organize information, and ensuring the complete handover of work; improving the efficiency of work handover for departing and changing positions, reducing the tedious work of data organization for departing and changing positions, and at the same time, through the enterprise WeChat work platform, ensuring that the handover personnel can quickly understand the historical work background and smoothly and quickly advance the existing work process.

[0075] Details of one or more embodiments of the present application are set forth in the following drawings and description to make other features, objects, and advantages of the present application more readily apparent.

[0076] Embodiment 2:

[0077] In combination with a method for rapid work handover based on enterprise WeChat disclosed in Example 1, this embodiment discloses a specific implementation example of a system for rapid work handover based on enterprise WeChat (hereinafter referred to as the "system").

[0078] Reference Figure 4 As shown, the system comprises:

[0079] Personnel determination module 1, determines the personnel leaving and the person who will take over the work to be handed over;

[0080] Information acquisition module 2, acquiring user information of the resigned employee and the successor;

[0081] Retrieval module 3, after obtaining the user information, retrieves the chat information of the resigned personnel in the enterprise WeChat to obtain the handover content;

[0082] The handover module 4 adds the handover person to the chat containing the handover content and checks the work history information.

[0083] Specifically, in some embodiments, the retrieval module 3 specifically includes:

[0084] A deadline determination unit 31, determines a handover deadline;

[0085] An information retrieval unit 32 is configured to retrieve chat information of the resigned personnel within the handover period;

[0086] A marking unit 33, which selects key work groups from the group chats in the chat information and marks them;

[0087] A screening unit 34 is configured to screen additional handover content from the chat information except for the key work group;

[0088] The merging unit 35 merges the chat content of the key work group and the additional handover content as the handover content.

[0089] For the technical solutions of the other identical parts of the rapid work handover system based on enterprise WeChat disclosed in this embodiment and the rapid work handover method based on enterprise WeChat disclosed in the first embodiment, please refer to the description in the first embodiment and will not be repeated here.

[0090] Embodiment three:

[0091] Combination Figure 5 As shown, this embodiment discloses a specific implementation of a computer device. The computer device may include a processor 81 and a memory 82 storing computer program instructions.

[0092] Specifically, the processor 81 may include a central processing unit (CPU), or an application specific integrated circuit (ASIC), or may be configured to implement one or more integrated circuits of the embodiments of the present application.

[0093] Among them, the memory 82 may include a large-capacity memory for data or instructions. By way of example and not limitation, the memory 82 may include a hard disk drive (HDD), a floppy disk drive, a solid-state drive (SSD), a flash memory, an optical disk, a magneto-optical disk, a magnetic tape, or a universal serial bus (USB) drive, or a combination of two or more of these. Where appropriate, the memory 82 may include a removable or non-removable (or fixed) medium. Where appropriate, the memory 82 may be inside or outside the data processing device. In a specific embodiment, the memory 82 is a non-volatile memory. In a specific embodiment, the memory 82 includes a read-only memory (ROM) and a random access memory (RAM). Where appropriate, the ROM may be a mask-programmed ROM, a programmable ROM (Programmable Read-Only Memory, PROM for short), an erasable PROM (Erasable ProgrammableRead-Only Memory, EPROM for short), an electrically erasable PROM (Electrically Erasable ProgrammableRead-Only Memory, EEPROM for short), an electrically alterable ROM (Electrically Alterable Read-Only Memory, EAROM for short) or a flash memory (FLASH) or a combination of two or more of these. Under appropriate circumstances, the RAM can be a static random access memory (SRAM) or a dynamic random access memory (DRAM), wherein the DRAM can be a fast page mode dynamic random access memory (FPMDRAM), an extended data output dynamic random access memory (EDODRAM), a synchronous dynamic random access memory (SDRAM), etc.

[0094] The memory 82 may be used to store or cache various data files required for processing and / or communication, as well as possible computer program instructions executed by the processor 81 .

[0095] The processor 81 reads and executes the computer program instructions stored in the memory 82 to implement any one of the methods for rapid work handover based on enterprise WeChat in the above embodiments.

[0096] In some of these embodiments, the computer device may further include a communication interface 83 and a bus 80. Figure 5 As shown, the processor 81, the memory 82, and the communication interface 83 are connected via a bus 80 and communicate with each other.

[0097] The communication interface 83 is used to implement communication between the modules, devices, units and / or equipment in the embodiment of the present application. The communication port 83 can also implement data communication with other components such as: external devices, image / data acquisition equipment, databases, external storage, and image / data processing workstations.

[0098] The bus 80 includes hardware, software or both, and couples the components of the computer device to each other. The bus 80 includes but is not limited to at least one of the following: a data bus, an address bus, a control bus, an expansion bus, and a local bus. By way of example and not limitation, bus 80 may include an Accelerated Graphics Port (AGP) or other graphics bus, an Extended Industry Standard Architecture (EISA) bus, a Front Side Bus (FSB), a Hyper Transport (HT) interconnect, an Industry Standard Architecture (ISA) bus, an InfiniBand interconnect, a Low Pin Count (LPC) bus, a memory bus, a Micro Channel Architecture (MCA) bus, a Peripheral Component Interconnect (PCI) bus, a PCI-Express (PCI-X) bus, a Serial Advanced Technology Attachment (SATA) bus, a Video Electronics Standards Association Local Bus (VLB) bus, or other suitable buses or a combination of two or more of these. Where appropriate, bus 80 may include one or more buses. Although embodiments of the present application describe and illustrate a particular bus, the present application contemplates any suitable bus or interconnect.

[0099] The computer equipment can realize rapid work handover based on enterprise WeChat, thus realizing the integration Figure 1 Describe the method.

[0100] In addition, in combination with the method for rapid work handover based on WeChat for Enterprise in the above embodiment, the embodiment of the present application can provide a computer-readable storage medium for implementation. The computer-readable storage medium stores computer program instructions; when the computer program instructions are executed by the processor, any one of the methods for rapid work handover based on WeChat for Enterprise in the above embodiment is implemented.

[0101] The technical features of the above-described embodiments may be arbitrarily combined. To make the description concise, not all possible combinations of the technical features in the above-described embodiments are described. However, as long as there is no contradiction in the combination of these technical features, they should be considered to be within the scope of this specification.

[0102] In summary, the beneficial effect of the present invention lies in that a method for rapid work handover based on enterprise WeChat is proposed, which shares the enterprise WeChat conversations related to the projects recently participated by the resigned personnel with the handover personnel through certain rule logic, helping the handover personnel to quickly understand the existing work content of the resigned personnel and the participants of each project and the historical background of the project; reduces the workload of the resigned personnel for project description, improves the willingness of the resigned personnel to organize information, and ensures the complete handover of work; can improve the efficiency of work handover for resigned and transferred personnel, reduce the tedious work of data sorting for resigned and transferred personnel, and at the same time, through the enterprise WeChat work platform, ensures that the handover personnel can quickly understand the historical work background and the existing work process can be smoothly and quickly promoted.

[0103] The above-mentioned embodiments only express several implementation methods of the present application, and the descriptions thereof are relatively specific and detailed, but they cannot be understood as limiting the scope of the invention patent. It should be pointed out that, for a person of ordinary skill in the art, several variations and improvements can be made without departing from the concept of the present application, and these all belong to the protection scope of the present application. Therefore, the protection scope of the patent of the present application shall be subject to the attached claims.

Claims

1. A method for rapid work handover based on enterprise WeChat, characterized in that , including the following steps: Personnel confirmation step: confirm the personnel leaving and the person who will take over the work to be handed over; Information acquisition step: acquiring user information of the resigned employee and the successor; Retrieval step: after obtaining the user information, retrieve the chat information of the resigned personnel in the enterprise WeChat to obtain the handover content; Handover step: adding the handover person to the chat containing the handover content and viewing the work history information; The retrieval step specifically includes the following steps: Deadline determination steps: Determine the handover deadline; Information retrieval step: retrieving chat information of the resigned personnel within the handover period; Marking step: selecting and marking key work groups from the group chats in the chat information, wherein the key work groups include the following features: the group name contains the word "work" and the resigned personnel have interactive messages in the group within the handover period, wherein the word "work" includes project and customer; Screening step: screening additional handover content in the chat information except for the key work group; Merging step: merging the chat content of the key work group and the additional handover content as the handover content, wherein the resigned personnel can modify the handover content.

2. A quick work handover system based on enterprise WeChat, characterized by ,include: The personnel confirmation module determines the personnel leaving and the person who will take over the work to be handed over; An information acquisition module is used to acquire user information of the resigned employee and the successor; A search module, after obtaining the user information, searches for the chat information of the resigned personnel in the enterprise WeChat to obtain the handover content; A handover module, which adds the handover person to the chat containing the handover content and checks the work history information; The retrieval module specifically includes: The deadline determination unit determines the handover deadline; An information retrieval unit, for retrieving chat information of the resigned personnel within the handover period; a marking unit, screening out key work groups from the group chats in the chat information and marking them, wherein the key work groups have the following characteristics: the group name contains the word "work" and the resigned personnel have interactive messages in the group within the handover period, wherein the word "work" includes projects and customers; A screening unit, screening additional handover content in the chat information except the key work group; A merging unit merges the chat content of the key work group and the additional handover content as the handover content, wherein the resigned personnel can modify the handover content.

3. A device comprising a memory, a processor, and a computer program stored in the memory and executable on the processor, characterized in that: When the processor executes the computer program, the method for rapid work handover based on enterprise WeChat as described in claim 1 is implemented.

4. A storage medium having a computer program stored thereon, characterized in that: When the program is executed by the processor, the method for rapid work handover based on enterprise WeChat as described in claim 1 is implemented.

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