Method and medium for linking enterprise business system with enterprise WeChat based on WeChat ecology

Abstract

The method for associating enterprise WeChat with enterprise business system based on WeChat ecology disclosed in the present invention includes: obtaining authorization operation of WeChat customer under WeChat development system; obtaining unionID data of the customer according to the authorization operation, and obtaining userID data of the customer from user registration information of WeChat customer; associating unionID data and userID data of WeChat customer to obtain unionID-userID correspondence, and recording the correspondence in the database of company business system; obtaining message that enterprise employee's enterprise WeChat account successfully adds the customer; finding enterprise WeChat account of WeChat customer according to unionID data of WeChat customer, and binding enterprise WeChat account of the customer with enterprise business system account. Enterprise employees can directly view information of WeChat customers in enterprise business system through enterprise WeChat, which is convenient to use.

Description

Technical Field

[0001] The present invention relates to the field of computer technology, and in particular to a method, terminal and medium for an enterprise WeChat-associated enterprise business system based on WeChat ecology. Background Art

[0002] Currently, when corporate employees add a customer’s WeChat account through WeChat for Enterprise, they cannot view the detailed information of the WeChat customer stored in the company’s internal business system within WeChat for Enterprise. This is very inconvenient and the user experience is not good for internal employees who use WeChat for Enterprise to maintain customer relationships. Summary of the invention

[0003] In view of the defects in the prior art, the embodiments of the present invention provide a method, terminal and medium for associating enterprise WeChat with enterprise business systems based on the WeChat ecosystem, which enables enterprise employees to add WeChat customers through enterprise WeChat and directly view the information of the WeChat customers in the enterprise's internal business system through enterprise WeChat, which is easy to use.

[0004] In a first aspect, an embodiment of the present invention provides a method for associating an enterprise business system with an enterprise WeChat based on the WeChat ecosystem, comprising:

[0005] Obtain the authorized operations performed by WeChat customers under the WeChat development system;

[0006] Obtain the unionID data of the WeChat customer according to the authorization operation, and obtain the userID data of the WeChat customer from the user registration information of the WeChat customer;

[0007] The unionID data and userID data of WeChat customers are associated to obtain the unionID-userID correspondence, and the unionID-userID correspondence is recorded in the database of the company's business system;

[0008] Get the message that the corporate employee's corporate WeChat account has successfully added the WeChat customer;

[0009] Find the WeChat customer's corporate WeChat account based on the WeChat customer's unionID data, and bind the customer's corporate WeChat account to the enterprise business system account.

[0010] Optionally, the WeChat customer's corporate WeChat account is found according to the WeChat customer's unionID data, and the customer's corporate WeChat account is bound to the enterprise business system account, specifically including:

[0011] Obtain the unionID data and ExternalUserID data of the WeChat customer based on the message that the corporate WeChat account of the enterprise employee has successfully added the WeChat customer;

[0012] Match the obtained unionID data with the unionID-userID correspondence recorded in the database to obtain the userID data of the WeChat customer;

[0013] Bind the WeChat customer's userID data with the ExternalUserID data.

[0014] Optionally, obtaining the unionID data of the WeChat customer according to the authorization operation specifically includes:

[0015] By sending inquiry messages to WeChat customers on the official account or mini program page;

[0016] Get the unionID data of the WeChat customer based on the confirmation information fed back by the WeChat customer.

[0017] Optionally, the enterprise business system includes CRM, ERP and OA systems.

[0018] Optionally, the WeChat development system includes a public account page and a mini program page.

[0019] In a second aspect, an embodiment of the present invention provides an intelligent terminal, comprising: a processor, an input device, an output device and a memory, wherein the processor, input device, output device and memory are interconnected, the memory is used to store a computer program, the computer program includes program instructions, and the processor is configured to call the program instructions to execute the method steps described in the above embodiment.

[0020] In a third aspect, an embodiment of the present invention provides a computer-readable storage medium, wherein the computer storage medium stores a computer program, wherein the computer program includes program instructions, and when the program instructions are executed by a processor, the processor executes the method steps described in the above embodiment.

[0021] Beneficial effects of the present invention:

[0022] The embodiment of the present invention provides a method, terminal and medium for associating enterprise WeChat with enterprise business systems based on the WeChat ecosystem. With the help of the WeChat open platform system, the information of WeChat customers on multiple platforms is associated, and the multi-platform information of the WeChat customers is displayed on the enterprise WeChat. After the enterprise employees add WeChat customers through the enterprise WeChat, they can directly view the information of the WeChat customers in the enterprise's internal business system through the enterprise WeChat, which is easy to use. BRIEF DESCRIPTION OF THE DRAWINGS

[0023] In order to more clearly illustrate the specific embodiments of the present invention or the technical solutions in the prior art, the following is a brief introduction to the drawings required for the specific embodiments or the description of the prior art. In all the drawings, similar elements or parts are generally identified by similar reference numerals. In the drawings, the elements or parts are not necessarily drawn according to the actual scale.

[0024] Figure 1 A flowchart of a method for associating an enterprise WeChat business system based on the WeChat ecosystem provided by the first embodiment of the present invention is shown;

[0025] Figure 2 A structural block diagram of an intelligent terminal provided by the second embodiment of the present invention is shown. DETAILED DESCRIPTION

[0026] The following will be combined with the drawings in the embodiments of the present invention to clearly and completely describe the technical solutions in the embodiments of the present invention. Obviously, the described embodiments are part of the embodiments of the present invention, not all of the embodiments. Based on the embodiments of the present invention, all other embodiments obtained by ordinary technicians in this field without creative work are within the scope of protection of the present invention.

[0027] It should be understood that when used in this specification and the appended claims, the terms "include" and "comprises" indicate the presence of described features, integers, steps, operations, elements and / or components, but do not exclude the presence or addition of one or more other features, integers, steps, operations, elements, components and / or combinations thereof.

[0028] It should also be understood that the terms used in this specification of the present invention are only for the purpose of describing specific embodiments and are not intended to limit the present invention. As used in the specification of the present invention and the appended claims, unless the context clearly indicates otherwise, the singular forms "a", "an" and "the" are intended to include plural forms.

[0029] It should be further understood that the term "and / or" used in the present specification and the appended claims refers to any and all possible combinations of one or more of the associated listed items, and includes these combinations.

[0030] As used in this specification and the appended claims, the term "if" may be interpreted as "when" or "upon" or "in response to determining" or "in response to detecting," depending on the context. Similarly, the phrases "if it is determined" or "if [described condition or event] is detected" may be interpreted as meaning "upon determination" or "in response to determining" or "upon detection of [described condition or event]" or "in response to detecting [described condition or event]," depending on the context.

[0031] It should be noted that, unless otherwise specified, the technical terms or scientific terms used in this application should have the common meanings understood by those skilled in the art to which the invention belongs.

[0032] like Figure 1 As shown, a flowchart of a method for linking an enterprise WeChat business system based on WeChat ecology provided by the first embodiment of the present invention is shown, and the method includes the following steps:

[0033] Obtain the authorized operations performed by WeChat customers under the WeChat development system;

[0034] Obtain the unionID data of the WeChat customer according to the authorization operation, and obtain the userID data of the WeChat customer from the user registration information of the WeChat customer;

[0035] The unionID data and userID data of WeChat customers are associated to obtain the unionID-userID correspondence, and the unionID-userID correspondence is recorded in the database of the company's business system;

[0036] Get the message that the corporate employee's corporate WeChat account has successfully added the WeChat customer;

[0037] Find the WeChat customer's corporate WeChat account based on the WeChat customer's unionID data, and bind the customer's corporate WeChat account to the enterprise business system account.

[0038] In this embodiment, WeChat customers refer to customers of this enterprise who use WeChat. WeChat customers browse information on the mini-program page or public account page of this enterprise under the WeChat development system, send a query message to WeChat customers through a pop-up window to ask whether authorization is allowed and relevant data is obtained, and the unionID data of WeChat customers is obtained after the confirmation information fed back by the WeChat customers, and the process of WeChat customers completing user registration on the mini-program page or public account page is obtained, and the userID data of WeChat customers is obtained through the user registration process, and the unionID data and userID data of WeChat customers are associated to obtain the unionID-userID correspondence relationship, and the unionID-userID correspondence relationship is recorded in the database of the company's business system, and WeChat customers are guided to add the corporate WeChat account of corporate employees. After the WeChat customer successfully adds the employee's corporate WeChat account, the corporate WeChat account of the WeChat customer is found according to the unionID data of the WeChat customer, and the customer's corporate WeChat account is bound to the corporate business system account. Enterprise employees can view the information of WeChat customers in the enterprise business system through corporate WeChat. Enterprise business systems include CRM, ERP and OA systems.

[0039] Among them, the steps of finding the corporate WeChat account of the WeChat customer based on the unionID data of the WeChat customer and binding the corporate WeChat account of the customer with the enterprise business system account specifically include:

[0040] Obtain the unionID data and ExternalUserID data of the WeChat customer based on the message that the corporate WeChat account of the enterprise employee has successfully added the WeChat customer;

[0041] Match the obtained unionID data with the unionID-userID correspondence recorded in the database to obtain the userID data of the WeChat customer;

[0042] Bind the WeChat customer's userID data with the ExternalUserID data.

[0043] An embodiment of the present invention provides a method for associating enterprise WeChat with enterprise business systems based on the WeChat ecosystem. With the help of the WeChat open platform system, the information of WeChat customers on multiple platforms is associated, and the multi-platform information of the WeChat customers is displayed on the enterprise WeChat. After the enterprise employees add WeChat customers through the enterprise WeChat, they can directly view the information of the WeChat customers in the enterprise's internal business system through the enterprise WeChat, which is easy to use.

[0044] like Figure 2 As shown, a structural schematic diagram of an intelligent terminal provided by a second embodiment of the present invention is shown, the terminal includes a processor, an input device, an output device and a memory, the processor, the input device, the output device and the memory are interconnected, the memory is used to store a computer program, the computer program includes program instructions, and the processor is configured to call the program instructions to execute the method described in the above first embodiment.

[0045] It should be understood that in the embodiments of the present invention, the processor referred to may be a central processing unit (CPU), and the processor may also be other general-purpose processors, digital signal processors (DSP), application-specific integrated circuits (ASIC), field-programmable gate arrays (FPGA) or other programmable logic devices, discrete gate or transistor logic devices, discrete hardware components, etc. A general-purpose processor may be a microprocessor or the processor may also be any conventional processor, etc.

[0046] Input devices may include a touchpad, a fingerprint sensor (for collecting the user's fingerprint information and fingerprint direction information), a microphone, etc., and output devices may include a display (LCD, etc.), a speaker, etc.

[0047] The memory may include a read-only memory and a random access memory, and provide instructions and data to the processor. A portion of the memory may also include a non-volatile random access memory. For example, the memory may also store information about the device type.

[0048] In a specific implementation, the processor, input device, and output device described in the embodiments of the present invention may execute the implementation described in the method embodiment provided in the embodiments of the present invention, or may execute the implementation described in the system embodiment described in the embodiments of the present invention, which will not be described in detail here.

[0049] The present invention further provides an embodiment of a computer-readable storage medium, wherein the computer storage medium stores a computer program, wherein the computer program includes program instructions, and when the program instructions are executed by a processor, the processor executes the method described in the above embodiment.

[0050] The computer-readable storage medium may be an internal storage unit of the terminal described in the foregoing embodiments, such as a hard disk or memory of the terminal. The computer-readable storage medium may also be an external storage device of the terminal, such as a plug-in hard disk, a smart memory card (Smart Media Card, SMC), a secure digital (SecureDigital, SD) card, a flash card (Flash Card), etc. equipped on the terminal. Further, the computer-readable storage medium may also include both an internal storage unit of the terminal and an external storage device. The computer-readable storage medium is used to store the computer program and other programs and data required by the terminal. The computer-readable storage medium may also be used to temporarily store data that has been output or is to be output.

[0051] Those of ordinary skill in the art will appreciate that the units and algorithm steps of each example described in conjunction with the embodiments disclosed herein can be implemented in electronic hardware, computer software, or a combination of the two. In order to clearly illustrate the interchangeability of hardware and software, the composition and steps of each example have been generally described in terms of function in the above description. Whether these functions are performed in hardware or software depends on the specific application and design constraints of the technical solution. Professional and technical personnel can use different methods to implement the described functions for each specific application, but such implementation should not be considered to be beyond the scope of the present invention.

[0052] Those skilled in the art can clearly understand that, for the convenience and brevity of description, the specific working processes of the terminals and units described above can refer to the corresponding processes in the aforementioned method embodiments, and will not be repeated here.

[0053] In the several embodiments provided in the present application, it should be understood that the disclosed terminal and method can be implemented in other ways. For example, the device embodiments described above are only schematic. For example, the division of the units is only a logical function division. There may be other division methods in actual implementation, such as multiple units or components can be combined or integrated into another system, or some features can be ignored or not executed. In addition, the mutual coupling or direct coupling or communication connection shown or discussed can be an indirect coupling or communication connection through some interfaces, devices or units, or it can be an electrical, mechanical or other form of connection.

[0054] Finally, it should be noted that the above embodiments are only used to illustrate the technical solutions of the present invention, rather than to limit it. Although the present invention has been described in detail with reference to the aforementioned embodiments, those skilled in the art should understand that they can still modify the technical solutions described in the aforementioned embodiments, or replace some or all of the technical features therein by equivalents. These modifications or replacements do not make the essence of the corresponding technical solutions deviate from the scope of the technical solutions of the embodiments of the present invention, and they should all be included in the scope of the claims and specification of the present invention.

Claims

1. A method for associating enterprise business systems with enterprise WeChat based on WeChat ecology, It is characterized in that The following steps are involved: Obtain the authorized operations performed by WeChat customers under the WeChat development system; Obtain the unionID data of the WeChat customer according to the authorization operation, and obtain the userID data of the WeChat customer from the user registration information of the WeChat customer; The unionID data and userID data of WeChat customers are associated to obtain the unionID-userID correspondence, and the unionID-userID correspondence is recorded in the database of the company's business system; Get the message that the corporate employee's corporate WeChat account has successfully added the WeChat customer; Find the WeChat customer's corporate WeChat account based on the WeChat customer's unionID data, and bind the customer's corporate WeChat account to the enterprise business system account; The steps of finding the corporate WeChat account of the WeChat customer based on the unionID data of the WeChat customer and binding the corporate WeChat account of the customer with the corporate business system account specifically include: Obtain the unionID data and ExternalUserID data of the WeChat customer based on the message that the corporate WeChat account of the enterprise employee has successfully added the WeChat customer; Match the obtained unionID data with the unionID-userID correspondence recorded in the database to obtain the userID data of the WeChat customer; Bind the WeChat customer's userID data with the ExternalUserID data.

2. The method according to claim 1, It is characterized in that The authorization operation to obtain the unionID data of the WeChat customer specifically includes: By sending inquiry messages to WeChat customers on the official account or mini program page; Get the unionID data of the WeChat customer based on the confirmation information fed back by the WeChat customer.

3. The method according to claim 1, It is characterized in that The enterprise business system includes CRM, ERP and OA systems.

4. The method according to any one of claims 1 to 3, It is characterized in that The WeChat development system includes a public account page and a mini-program page.

5. An intelligent terminal, comprising a processor, an input device, an output device and a memory, wherein the processor, the input device, the output device and the memory are connected to each other, the memory is used to store a computer program, and the computer program includes program instructions. It is characterized in that The processor is configured to call the program instructions to execute the steps of the method according to any one of claims 1 to 4.

6. A computer-readable storage medium, It is characterized in that The computer-readable storage medium stores a computer program, wherein the computer program includes program instructions, and when the program instructions are executed by a processor, the processor is caused to perform the steps of the method according to any one of claims 1 to 4.

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