Triage information display method and client for Internet medical care

Abstract

This specification provides a method and client for displaying triage information for Internet medical care. The method may include: sending a triage request to a server, the triage request at least including symptom description information, so that the server generates a visit guide card for the triage request; the visit guide card is used to display the visit guide information for the symptom description information; receiving the visit guide card for the triage request fed back by the server; displaying the visit guide card for the triage request on the triage information display interface; wherein the visit guide card is embedded in the triage information display interface in the form of an independent file for display. By using the various embodiments of this specification, the flexibility of user visit guidance can be greatly improved, and the positive effect of further promoting the use of relevant Internet medical platforms can be achieved, and system resources can also be saved.

Description

Technical Field

[0001] The present invention relates to the field of triage technology, and in particular to a method and client for displaying triage information for Internet medical care. Background Art

[0002] Usually, when a user has a need for medical treatment but does not know how to go about it, he or she can send a request to the triage system through the client. The triage system selects departments that meet the user's medical needs based on the user's medical needs, and sends them to the client to guide the user to choose a hospital for medical treatment based on the department. However, the above-mentioned medical guidance process only applies to the user's current consultation operation. After the user exits the triage information display interface, if there is a similar medical need again, the above-mentioned operation needs to be repeated, which brings a poor experience to the user. In addition, each triage process consumes more system resources, and also causes a waste of system resources. Summary of the invention

[0003] The implementation method of this specification provides a method for displaying triage information for Internet medical care, which can greatly improve the flexibility of user medical guidance, achieve the positive effect of further promoting the use of relevant Internet medical platforms, and save system resources.

[0004] The implementation mode of this specification provides a method for displaying triage information for Internet medical care, which is applied to a client, including: sending a triage request to a server, the triage request at least including symptom description information, so that the server generates a consultation guide card for the triage request; the consultation guide card is used to display the consultation guide information for the symptom description information; receiving the consultation guide card for the triage request fed back by the server; displaying the consultation guide card for the triage request on a triage information display interface; wherein the consultation guide card is embedded in the triage information display interface in the form of an independent file for display.

[0005] An implementation manner of the present specification provides a client, including: a request sending module, used to send a triage request to a server, the triage request at least including symptom description information, so that the server generates a consultation guide card for the triage request; the consultation guide card is used to display the consultation guide information for the symptom description information; a receiving module, used to receive the consultation guide card for the triage request fed back by the server; a display module, used to display the consultation guide card for the triage request on a triage information display interface; wherein, the consultation guide card is embedded in the triage information display interface in the form of an independent file for display.

[0006] The implementation mode of this specification provides a method for displaying triage information for Internet medical care, which is applied to a server, including: receiving a triage request sent by a client, the triage request including at least symptom description information; generating a consultation guide card corresponding to the triage request; the consultation guide card is used to display the consultation guide information for the symptom description information; feeding back the consultation guide card to the client, so that the client displays the consultation guide card of the triage request on a triage information display interface, and the consultation guide card is embedded in the triage information display interface in the form of an independent file for display.

[0007] An implementation manner of the present specification provides a server, comprising: an information receiving module, used to receive a triage request sent by a client, the triage request comprising at least symptom description information; an information generating module, used to generate a consultation guide card corresponding to the triage request; the consultation guide card is used to display consultation guide information for the symptom description information; an information sending module, used to feed back the consultation guide card to the client, so that the client displays the consultation guide card of the triage request on a triage information display interface, and the consultation guide card is embedded in the triage information display interface in the form of an independent file for display.

[0008] By utilizing the medical consultation guidance card provided in the implementation mode of this specification, users can view medical consultation guidance information and access medical consultation guidance services at any time, greatly improving the flexibility of user medical consultation guidance. At the same time, it can also facilitate the guidance of users with the same medical consultation needs to seek medical consultation, and achieve the positive effect of further promoting the use of relevant Internet medical platforms, and can also save system resources. BRIEF DESCRIPTION OF THE DRAWINGS

[0009] The included drawings are used to provide a further understanding of the embodiments of the present specification, which constitute a part of the specification, are used to illustrate the embodiments of the present specification, and together with the text description, explain the principles of the present specification. Obviously, the drawings described below are only some embodiments of the present specification. For ordinary technicians in this field, other drawings can be obtained based on these drawings without creative work. In the drawings:

[0010] Figure 1 A schematic diagram of scene interaction of a triage information display method provided in an embodiment of this specification;

[0011] Figure 2 A schematic diagram of displaying a medical consultation guide card provided in an implementation manner of this specification on a client;

[0012] Figure 3 A flowchart of a method for displaying triage information provided in an embodiment of this specification;

[0013] Figure 4A schematic diagram of the process of generating the medical recommendation results provided in the implementation mode of this specification;

[0014] Figure 5 A schematic diagram of displaying a medical consultation guide card provided in an implementation manner of this specification on a client;

[0015] Figure 6 A schematic diagram of displaying a medical consultation guide card provided in an implementation manner of this specification on a client;

[0016] Figure 7 A schematic diagram of displaying a medical consultation guide card provided in an implementation manner of this specification on a client;

[0017] Figure 8 A flowchart of a method for displaying triage information provided in an embodiment of this specification;

[0018] Fig. 9 A schematic diagram of the structure of a server provided in an implementation manner of this specification. DETAILED DESCRIPTION

[0019] In order to enable those skilled in the art to better understand the technical solutions in this specification, the technical solutions in the implementation modes of this specification will be clearly and completely described below in conjunction with the drawings in the implementation modes of this specification. Obviously, the described implementation modes are only part of the implementation modes of this specification, not all of the implementation modes. Based on the implementation modes in this specification, all other implementation modes obtained by ordinary technicians in this field without creative work should fall within the scope of protection of this specification.

[0020] like Figure 1 As shown, in a scenario example, when a user has a need for medical treatment, he can visit the website or application provided by the Internet medical platform to obtain medical recommendation information. For example, the user's client provides an application that implements triage services. The application can be an online triage APP (Application) or a browser for displaying an online triage website, a medical consultation website, etc. The user can enter user identity information, current condition description information, and disease description information such as past medical history in the application. For example, the user can enter current condition description information such as "toothache, dysphagia" in the triage interface displayed by the client. User identity information such as gender and age can also be entered. Then, the user can also trigger the control on the triage interface. The client can generate a triage request based on the trigger operation. Accordingly, the triage request may include the above-mentioned disease description information entered by the user.

[0021] The client can send a triage request to a server that provides the above triage service. After receiving the triage request, the server can use a triage algorithm to generate a recommendation result for the above symptom description information. The recommendation result may include hospitals, departments, doctors, etc. recommended for the above symptom description information. The server can use the recommendation result as the guidance information for the consultation, and generate a consultation guidance card for displaying the consultation guidance information. The consultation guidance card can be represented in the form of a picture, a PDF file, etc., so that the consultation guidance card can be embedded in the triage information display interface in the form of an independent file for display.

[0022] The medical consultation guidance information can be displayed in the medical consultation guidance card in the form of text; of course, it can also be displayed in the medical consultation guidance card in other forms, such as through pictures, lists, etc. For example, the hospital information "XXX Hospital", department information "Otolaryngology Department" and doctor information "XX Doctor" in the medical consultation recommendation results can be described in text. By displaying the medical consultation recommendation results in the medical consultation guidance card in the above manner, the medical consultation recommendation results can be displayed to the user more intuitively, which is convenient for the user to quickly understand the medical consultation recommendation results and guide the user to seek medical treatment.

[0023] The server can also further generate a visit guidance service access portal based on the visit guidance information, and the visit guidance service access portal can at least be used to encapsulate the access link of the visit guidance service associated with the visit guidance information. And the visit guidance service access portal can be displayed in the visit guidance card. For example, the server can match the registration link address of the hospital, department and doctor involved in the visit recommendation result, and encapsulate the registration link address to generate a visit guidance service access portal, and display the visit guidance service access portal in the visit guidance card. For example, the visit guidance service access portal can be displayed in the visit guidance card in the form of a QR code or the like. By further displaying the visit guidance service access portal, it is convenient for users to quickly implement registration and other visit operations through the access portal according to their needs, further improving the convenience of users' visits.

[0024] Figure 2 This is a schematic diagram showing the display of the medical consultation guide card on the client. Figure 2 As shown, the client can display the medical consultation guide card on the triage information display interface. The medical consultation guide card can display medical consultation guidance information described in text and a medical consultation guidance service access entrance displayed in a QR code.

[0025] Based on the solution provided in this scenario example, user A can quickly understand the recommended results (such as recommended hospitals, departments, and doctors) based on the medical guidance information displayed on the medical guidance card. When the user needs to see a doctor, he can scan the QR code to access related medical guidance services, such as registration. Figure 2 As shown, users can scan Figure 2 The QR code below enters the medical consultation guidance service display interface. The medical consultation guidance service display interface can display the registration entrances corresponding to each hospital, department, and doctor given by the medical consultation recommendation results. For the sake of clear representation, each registration entrance can be marked with the identification information of each hospital, department, and doctor. Users can click on any desired registration entrance to register directly.

[0026] By generating a consultation guide card as an independent file and embedding the consultation guide card into the triage information display interface for display, it is also convenient for users to save the consultation guide card separately, view the consultation recommendation results at any time, and scan the QR code at any time to access the registration link associated with the consultation recommendation results to complete the registration. At the same time, when other users have similar consultation needs, the current user can also simply and conveniently share the consultation guide card with other users, so that other users can quickly understand the consultation recommendation results, and when there is a need for consultation, they can scan the QR code to access the registration link associated with the consultation recommendation results to complete the registration, without having to perform the consultation consultation operation separately, thereby improving the user experience and saving the system resources of the relevant Internet platform. At the same time, by sharing with each other, the positive effect of further promoting the use of relevant Internet medical platforms can also be achieved.

[0027] For example, Figure 2 As shown, user A can click the "Download" control on the medical guide card to download and save the medical guide card to the specified path for easy viewing at any time. Alternatively, user A can also print the medical guide card so that the medical guide card can be shown to others (such as doctors) to facilitate others to provide advice, etc. Alternatively, when other users have similar medical needs, user A can also share the medical guide card with users B, C, etc. through a network interactive program. After obtaining the medical guide card, users B and C can quickly understand the medical recommendation results through the medical guidance information displayed by the medical guide card. When there is a need for medical treatment, you can scan the QR code to access related medical guidance services, such as registration. Alternatively, there can also be controls such as "Print" and "Share" on the medical guide card to realize the printing or sharing operation of the medical guide card.

[0028] Therefore, based on the medical consultation guidance card provided in this scenario example, users can view the medical consultation recommendation results at any time, and perform operations such as registration according to their needs, which greatly improves the flexibility of user medical consultation guidance. At the same time, it can also facilitate the guidance of users with the same medical consultation needs to seek medical consultation, thereby achieving the positive effect of further promoting the use of relevant Internet medical platforms, and saving system resources.

[0029] Based on the above scenario examples, this specification also provides a triage system. The system may also include a server, a database, and a client. The server may refer to a single server or a server cluster composed of multiple servers. The server may be pre-configured with computer program instructions for generating a medical guide card, etc. The database may store information such as a triage knowledge graph.

[0030] The client can be an electronic device with certain human-computer interaction functions and data processing capabilities. Specifically, for example, the client can be a desktop computer, a laptop computer, a tablet computer or a smart phone. The client can include hardware modules such as an input device, a display, a memory, a processor and a network communication unit. The input device can be a keyboard, a mouse, a handwriting board or a recording device. Of course, in some cases, the display can have a touch sensing function. At this time, the input device can be a virtual keyboard and a touch sensing function displayed by the display. The client can run an operating system through a processor, and the operating system supports the above-mentioned hardware call and function implementation. The network communication unit can follow the integrated module of the network communication protocol. Two-way communication of network data can be realized. The display can be an LCD display, a CRT display or an LED display. The input device can be used to receive information input by a user. The network communication unit can be used to send information input by a user to a server. The display can be used to display information input by the user and information fed back by the server that needs to be displayed to the user.

[0031] For example, a browser may be installed in the client. Users can access the online triage website through the client's browser to achieve medical guidance. Alternatively, a triage APP may be installed in the client. Users can also make medical inquiries through the triage APP installed on the client. Alternatively, users can also make medical inquiries through mini-programs integrated in other applications. Of course, other methods can also be used to achieve medical inquiries.

[0032] The triage system can also be associated with servers or databases of other platforms, such as the hospital's registration platform, inspection and testing platform, medical knowledge encyclopedia platform, hospital information encyclopedia platform, etc., so that it can be further interconnected with other platforms to realize medical guidance services.

[0033] Inspired by the technical essence of the embodiments of this specification, technicians in the relevant field may also come up with other modified implementation methods, but as long as the functions and effects achieved are the same or similar, they should be included in the protection scope of this specification.

[0034] Figure 3 A flowchart of a method for displaying triage information provided by an embodiment of this specification is shown. Figure 3 As shown, the embodiment of this specification also provides a triage information display method, which is applied to the server, and the method may include the following steps.

[0035] S30: receiving a triage request sent by the client, wherein the triage request at least includes symptom description information.

[0036] Users can access online triage websites, triage applications, or mini-programs integrated in other applications through the client for medical consultation.

[0037] For example, the client can display a triage interface to the user. The user can input information in the triage interface. The user can input information by text, voice, etc. For example, the user can input symptom description information in the triage interface. The symptom description information may include user identity information, current condition description information, and past medical history. For example, the user can input current condition description information such as "toothache, dysphagia" in the triage interface displayed by the client. User identity information such as gender and age can also be input.

[0038] The user can also initiate a consultation by triggering a triage request initiation control on the triage interface. The client can generate a triage request based on the trigger operation. Accordingly, the triage request can include the symptom description information input by the user. Of course, the triage request can also include other information, such as the identification information of the client. The client can send the triage request to the server.

[0039] Of course, inspired by the technical essence of the embodiments of this specification, technicians in the relevant field may also come up with other modified implementation methods, but as long as the functions and effects achieved are the same or similar, they should be included in the protection scope of this specification.

[0040] S32: Generate a consultation guide card corresponding to the triage request; the consultation guide card is used to display consultation guide information for the symptom description information.

[0041] The server can process the symptom description information using a triage algorithm to obtain a medical recommendation result for the symptom description information. The medical recommendation result can be used as medical guidance information to further generate a medical guidance card for displaying the medical guidance information. Accordingly, the medical guidance card can be used to display the medical recommendation result for the symptom description information; the medical recommendation result includes at least one of a recommended hospital, a recommended department, and a recommended doctor. Of course, the medical guidance information can also include other information, such as the symptom description information input by the user.

[0042] For example, the disease-department-hospital-doctor etc. can be pre-connected to build a triage knowledge graph. After receiving the triage request, the server can use the pre-built triage algorithm to match the symptom description information with the above triage knowledge graph to determine the hospital, department, doctor and other information corresponding to the symptom description information as the medical recommendation result. The triage algorithm can be built based on neural network, seq2seq and other algorithms.

[0043] For example, the server can match the department corresponding to the symptom description information based on the triage algorithm as a recommended department. The departments may include ophthalmology, otolaryngology, brain department, neurology department, etc. The categories of departments can be combined with the existing hospital classification method, or they can be configured according to needs, which is not limited here. Then, the server can further extract the hospitals associated with the above-mentioned recommended departments as recommended hospitals. Alternatively, the server can also extract the outpatient types of each recommended hospital under the recommended department. The outpatient types may be general outpatient clinics, specialist outpatient clinics, etc. Alternatively, the server can also extract doctors under different outpatient types as recommended doctors. Afterwards, the server can use the above-mentioned extracted recommended departments, recommended hospitals, outpatient clinic types, recommended doctors, etc. as medical recommendation results.

[0044] The server can configure the information contained in the medical consultation guidance information as a whole to be embedded in the triage information display interface in the form of an independent file for display. For example, the independent file can be embedded in the triage information display interface as an electronic "medical consultation guidance card" for display. The file type corresponding to the medical consultation guidance card can be a picture, PDF file, etc. Correspondingly, the medical consultation guidance card can be embedded in the triage information display interface in the form of an independent file by using iframe tags, Scriptlets component technology, etc. The server can feed back the medical consultation guidance card and related display information to the client. Figure 2 As shown, the client can embed the consultation guide card as an independent file into the triage information display interface for display.

[0045] Embedding the visit guide card in the form of an independent file into the triage information display interface for display can also facilitate the configuration of different trigger operations for the visit guide card. For example, a "download" control can be configured on the visit guide card. When the client detects the user's trigger operation on the "download" control, it can download and save the visit guide card to the corresponding specified path according to the specified path selected by the user. Alternatively, the visit guide card can also be configured with controls such as "print" and "share" to realize the printing or sharing operations of the visit guide card. The above controls can also be displayed in the form of graphics. Alternatively, specific operations can also be configured to realize the download, printing, sharing, etc. of the visit guide card, such as configuring the download corresponding to the long press operation on the visit guide card, and the sharing corresponding to the upward sliding of the visit guide card.

[0046] As shown in the above scenario example, by embedding the medical consultation guidance information in the form of an independent file into the triage information display interface for display, the flexibility of the medical consultation guidance information display can be further improved. At the same time, by embedding the medical consultation guidance card in the form of an independent file into the triage information display interface for display, it is also convenient to save and share the medical consultation guidance card separately, thereby improving the flexibility and convenience of the medical consultation guidance information dissemination.

[0047] The medical consultation guidance information can be displayed in the medical consultation guidance card in the form of text; of course, it can also be displayed in the medical consultation guidance card in other forms, such as pictures, lists, etc. Figure 2 As shown, the hospital information "XXX Hospital", the department information "Otolaryngology Department" and the doctor information "XX Doctor" in the medical recommendation result can be described in text form. By displaying the medical recommendation result in the medical guidance card in the above manner, the medical recommendation result can be displayed to the user more intuitively, which is convenient for the user to quickly understand the medical recommendation result and guide the user to seek medical treatment.

[0048] S34: Feeding back the consultation guide card to the client, so that the client displays the consultation guide card of the triage request on the triage information display interface. The consultation guide card is embedded in the triage information display interface in the form of an independent file for display.

[0049] By utilizing the solution provided in the above embodiment, users can view the recommended results of medical treatment at any time, which greatly improves the flexibility of user medical treatment guidance. At the same time, it can also facilitate the guidance of users with the same medical treatment needs to seek medical treatment, thereby achieving the positive effect of further promoting the use of relevant Internet medical platforms and saving system resources.

[0050] For most common diseases, there are a large number of hospitals, departments, and doctors that can provide corresponding medical services, and users also need to choose the final hospital, department, and doctor to go to for treatment from the recommended results. For example, users are usually more concerned about which hospital / department / doctor has a good treatment effect, so users may also need to understand the authority of each hospital / department / doctor in the recommended results to screen out the hospital / department / doctor that can provide treatment as quickly and as well as possible. However, the online introductions to each hospital / department / doctor usually contain a lot of information, and most users have limited medical knowledge, making it difficult for users to accurately analyze each hospital / department / doctor to select a hospital / department / doctor that better meets their own medical needs.

[0051] In some implementations provided in this specification, the hospital / department / doctor's proficiency in diagnosis and diagnostic service capability characteristics can also be associated in the triage knowledge graph. The diagnostic service capability characteristics can be comprehensively represented by the hospital level / department level / doctor's title, or the user's evaluation of the hospital / department / doctor. The level of the hospital can be a general hospital or a specialist hospital. The level of the department can be a key department in the YY region. The doctor's title can be a chief physician, an expert in the XX field, etc. The server can further generate a medical recommendation result in combination with the triage knowledge graph associated with the above information, so that the generated medical recommendation result is a hospital / department / doctor who is more proficient in the user's current symptom description information and has better service capabilities, without the need for the user to further screen, thereby more effectively guiding the user to see a doctor and improving the user's user experience. Accordingly, in some embodiments, the medical recommendation result can be generated based on the triage knowledge graph associated with the hospital / department / doctor's proficiency in diagnosis and diagnostic service capability characteristics.

[0052] In the process of generating the medical recommendation results by combining the triage knowledge graph associated with the hospital / department / doctor's diagnostic expertise and diagnostic service capability characteristics, the server can also use the adaptability to characterize the degree of adaptability between the hospital / department / doctor's diagnostic expertise and the symptom description information of the triage request; and use the diagnostic service value to quantify the diagnostic service capability characteristics of the hospital / department / doctor to quantitatively characterize the diagnostic service capability of the hospital / department / doctor. For example, if a hospital W is good at oral diagnosis, then the degree of adaptability to the symptom description information "toothache, dysphagia" is high, and the value corresponding to the adaptability of the hospital W is large. If a hospital W is a specialist hospital and the otolaryngology department of the hospital W is a key department in the YY region, then the otolaryngology department of the hospital W has a strong diagnostic service capability for the symptom description information "toothache, dysphagia", and accordingly, the diagnostic service value of the otolaryngology department of the hospital W is large.

[0053] The server can extract recommended departments, hospitals, and doctors as the medical recommendation results through the fitness and diagnostic service values ​​of the general hospital / department / doctor. The server can further set weights for the fitness and diagnostic service values ​​to adjust the influence of the fitness or diagnostic service value on the generation of the medical recommendation results, and then extract the recommended departments, hospitals, and doctors based on the fitness and diagnostic service values ​​configured with weights.

[0054] Accordingly, in some embodiments, the medical recommendation results can also be obtained based on the hospital / department / doctor's fitness for the symptom description information and the diagnostic service value screening; wherein the fitness is used to characterize the degree of fitness between the hospital / department / doctor's expertise in diagnosis and the symptom description information, and the diagnostic service value is used to characterize the hospital / department / doctor's diagnostic service capabilities. In this way, the medical recommendation results can be made more authoritative and have a better service attitude for the user's current symptom, thereby more effectively guiding the user to seek medical treatment and improving the user's user experience.

[0055] At the same time, the server can also extract the diagnostic expertise and diagnostic service capability characteristics of each recommended hospital / recommended department / recommended doctor in the medical recommendation results, and display them to the user as part of the medical consultation guidance information. For example, the diagnostic expertise and diagnostic service capability characteristics of each recommended hospital / recommended department / recommended doctor in the medical consultation recommendation results can be associated with the corresponding medical consultation recommendation results and displayed in the medical consultation guidance card. Correspondingly, the medical consultation guidance information can also include the diagnostic expertise and diagnostic service capability characteristics of the recommended hospital / recommended department / recommended doctor associated with the medical consultation recommendation results. Figure 2 As shown, the medical consultation guide card also displays the diagnostic expertise and diagnostic service capabilities of "XXX Hospital" "XXX Hospital is a comprehensive hospital ranked in the top Z in YY region, with Otolaryngology as a key department..." and the diagnostic expertise and diagnostic service capabilities of "XX Dental Hospital" "XX Dental Hospital is a well-known dental specialty hospital in YY region, specializing in..."

[0056] Alternatively, the diagnostic expertise and diagnostic service capability characteristics of each recommended hospital / recommended department / recommended doctor in the medical recommendation result may be stored in the first target path, and the first target path may be used as an access link for the recommendation information query corresponding to the medical recommendation result. The access link for the recommendation information query associated with the medical recommendation result may be encapsulated in the medical guidance service access portal. Users may view the diagnostic expertise and diagnostic service capability characteristics of each recommended hospital / recommended department / recommended doctor in the medical recommendation result through the medical guidance service access portal. And may refer to Figure 2In the manner shown, the identification information of the recommended hospital / recommended department / recommended doctor is used to identify the access link of the associated recommendation information query.

[0057] Accordingly, in some embodiments, the medical consultation guidance information also includes the diagnostic expertise and diagnostic service capability characteristics of the recommended hospital / recommended department / recommended doctor involved in the medical consultation recommendation result. By further displaying the diagnostic expertise and diagnostic service capability characteristics of the hospital / department / doctor in the medical consultation guidance card, it is convenient for users to intuitively understand the diagnostic expertise and diagnostic service capability characteristics of the hospital / department / doctor involved in each medical consultation recommendation result at any time, thereby improving users' trust in the medical consultation recommendation result.

[0058] In the case of extracting recommended departments, recommended hospitals, and recommended doctors through the fitness and diagnostic service values ​​of comprehensive hospitals / departments / doctors, the server can also display the fitness and diagnostic service values ​​of the recommended departments, recommended hospitals, and recommended doctors involved in each medical recommendation result as part of the medical guidance information, and associate them with the recommended departments, recommended hospitals, and recommended doctors in the medical guidance card. By further displaying the fitness and diagnostic service values ​​of the recommended departments, recommended hospitals, and recommended doctors in the medical guidance card, it is convenient for users to quickly and intuitively understand the fitness and diagnostic service capabilities of each recommended department, recommended hospital, and recommended doctor in the medical recommendation results. Accordingly, in some embodiments, the medical guidance information also includes the fitness and diagnostic service values ​​of the recommended hospitals / recommended departments / recommended doctors involved in the medical recommendation results for the symptom description information.

[0059] In some other implementations, the client may also display a medical consultation requirement configuration column to the user so that the user can note the medical consultation requirement information. Accordingly, the triage request may also include medical consultation requirement information. The server may further combine the medical consultation requirement information to generate a medical consultation recommendation result. The medical consultation requirement information may include the user's requirement information for the medical consultation location and / or medical consultation time, so that the server generates a medical consultation recommendation result in combination with the medical consultation location and / or medical consultation time. The medical consultation location may be the user's current location or the location that the user inputs for medical consultation. Accordingly, in some embodiments, the triage request may also include the medical consultation location and / or medical consultation time. The server may filter out the medical consultation recommendation results for the symptom description information in combination with the medical consultation location and / or medical consultation time. By further matching the medical consultation recommendation results in combination with the medical consultation location and / or medical consultation time, the medical consultation recommendation results may be more in line with the user's needs such as medical consultation location and medical consultation time. Of course, the medical treatment demand information may also include clinic type requirement information. If the user wants to make an appointment for a specialist clinic or a general clinic, the clinic type requirement information may be noted in the medical treatment demand so that a medical treatment recommendation result can be generated in combination with the clinic type.

[0060] In other embodiments, Figure 4 As shown, based on the triage knowledge graph, for any hospital, feature extraction can be performed from aspects such as the hospital's location, departments of expertise, star doctors, number of patients, and hospital level, so as to construct a hospital portrait based on the extracted feature data. It is also possible to extract features from the diagnosis direction, star doctors, number of patients, and department level involved in the hospital departments, so as to construct a department portrait based on the extracted feature data. Alternatively, it is also possible to extract features from the diagnosis direction involved in the doctor, the doctor's level, and other aspects for the doctors in the hospital, so as to construct a doctor portrait based on the extracted feature data. Among them, the feature data involved in the hospital portrait, department portrait, and doctor portrait can be stored in the form of vectors to obtain a hospital portrait vector, a department portrait vector, and a doctor portrait vector. Of course, the feature data involved in the hospital portrait, department portrait, and doctor portrait can also be stored in other forms, such as matrices. The hospital portrait, department portrait, and doctor portrait can be pre-constructed and pre-associated and stored based on the affiliation of the hospital, department, and doctor. Of course, the hospital portrait, department portrait, and doctor portrait can also be constructed when making a recommendation for a visit for a triage request.

[0061] After receiving the triage request, the server can extract features from the symptom description information, medical treatment demand information, etc. contained in the triage request, such as user location, user gender, age, current condition description information, past medical history, etc., to build a user portrait based on the extracted feature data. The feature data involved in the user portrait can also be stored in the form of a vector to obtain a user portrait vector. Of course, the feature data involved in the user portrait can also be stored in other forms, such as a matrix.

[0062] The server can calculate the hospital relevance between the user portrait and the hospital portrait of any hospital within the specified area, so as to filter out the candidate recommended hospitals based on the hospital relevance. The server can also calculate the department relevance between the user portrait and the department portrait corresponding to any department under the candidate recommended hospital, so as to filter out the recommended department based on the department relevance, and use the candidate recommended hospital corresponding to the recommended department as the recommended hospital. For example, the server can calculate the relevance between the user portrait and the hospital portrait of any hospital within the specified area, and output the top K hospitals with higher relevance as the candidate recommended hospitals. The specified area can be determined according to the user's medical treatment location. The server will recommend the candidate recommended hospital as a recommended hospital to the user. Alternatively, the server can also calculate the relevance between the user portrait and the department portrait corresponding to any department under the candidate recommended hospital, and output the top M departments with higher relevance as the candidate recommended departments. The server can recommend the candidate recommended department and the hospital corresponding to the candidate recommended department to the user as the recommended department and the recommended hospital.

[0063] By constructing portraits of hospitals, departments and doctors, and comparing the correlation between user portraits and hospital portraits, we can preliminarily screen out hospitals that are more closely matched with user needs. Once a hospital is matched, we will further calculate the correlation between the hospital's department portraits and the user portraits to screen out departments that are more closely matched with user needs. The matched departments and corresponding hospitals will be used as recommended departments and hospitals, so that the recommended departments and hospitals finally screened out can better meet the user's medical needs.

[0064] After determining the recommended departments and hospitals, the server can also recommend the specialist doctors and general doctors in the recommended departments and hospitals as recommended doctors to the user based on the outpatient type requirement information selected by the user, the doctor's on-the-job status and registration status on the date of consultation, etc. Alternatively, the server can also calculate the correlation between the user's portrait and the doctor's portrait corresponding to the doctor in the recommended department and hospital, and output the top N doctors with the highest correlation as candidate recommended doctors, and then select a suitable doctor from the candidate recommended doctors as the recommended doctor based on the outpatient type requirement information selected by the user, the doctor's on-the-job status and registration status on the date of consultation, etc.

[0065] Of course, the above-mentioned selection methods of recommended hospitals, recommended departments, and recommended doctors are only preferred examples. Technical personnel in the relevant field may have other modified implementation methods inspired by the technical essence of the embodiments of this specification, but as long as the functions and effects achieved are the same or similar, they should be covered within the scope of protection of this specification. For example, the weights of the relevance of each hospital, department, or doctor can be configured in combination with the diagnostic service value of the hospital / department / doctor for the symptom description information, so as to use the relevance after the weight is configured to screen the recommended hospitals, recommended departments, and recommended doctors, so that the recommended hospitals, recommended departments, and recommended doctors that are finally screened are more authoritative on the basis of better meeting user needs. Alternatively, the weights of the relevance of hospitals, departments, or doctors can be adjusted based on the user's historical medical information.

[0066] In some other embodiments, the medical consultation guide card can also be used to display the medical consultation guide service access portal; the medical consultation guide service access portal encapsulates the access link of the medical consultation guide service associated with the medical consultation guide information. The medical consultation guide service can be, for example, registration, disease symptom type and manifestation, disease information query, hospital information query, doctor information query, etc. Through this portal, users can more conveniently understand hospital information, doctor information, disease information, etc. At the same time, it can also facilitate users to quickly realize medical needs after understanding the medical consultation recommendation results involved in the medical consultation guide information.

[0067] In some embodiments, the visit guidance service access entrance can be displayed in the form of a QR code. When the visit guidance card exists in the form of an independent file, displaying the visit guidance service access entrance in the form of a QR code can make it easier for users to access the visit guidance service access entrance. For example, the user can use the QR code recognition function of the client or use other clients to scan the QR code to access the visit guidance service access entrance, further improving the convenience of interaction. Of course, the visit guidance service access entrance can also be displayed in a triggerable graphic control or other manner.

[0068] In some embodiments, the visit guidance service access portal encapsulates access links of each visit guidance service associated with the visit guidance information. After detecting an access operation to the visit guidance service access portal, the client may display a visit guidance service interface, which may display access links of each visit guidance service associated with the visit guidance information. Figure 2 As shown, in the case where the medical consultation guidance information only includes medical consultation recommendation results, the medical consultation guidance service interface can be a registration entrance, and the registration entrance interface displays the registration link of each medical consultation recommendation result. Figure 5As shown, when the medical consultation guidance information also includes other information, the medical consultation guidance service interface can also display a disease information query link. By encapsulating the access links of each medical consultation guidance service, only one medical consultation guidance service access entrance is displayed in the medical consultation guidance card, which can greatly improve the simplicity of the medical consultation guidance card display.

[0069] In some other embodiments, the visit guidance service access portal encapsulates an access link to the visit guidance service associated with the specified guidance information in the visit guidance information; the visit guidance service access portal is displayed in association with the corresponding specified guidance information. The specified guidance information can be any visit recommendation result or other information (such as the pre-diagnosed disease described in the following embodiments). Figure 5 The figure shows a display method of displaying the access entrance of the medical consultation guidance service in association with each medical consultation recommendation result. Figure 5 When a user has a registration requirement or information query requirement for a certain medical recommendation result, he or she can directly access the medical guidance service access portal associated with the medical recommendation result. By associating and displaying the medical guidance service access portal of the specified guidance information, the user can quickly understand which guidance information provides guidance services. At the same time, it can also facilitate users to access the guidance services of the corresponding guidance information more quickly, thereby improving the convenience of user operation.

[0070] For a certain medical recommendation result, if the medical recommendation result is associated with more than two access links such as a registration link and an information query link, the medical recommendation result can be configured to only be associated with a medical guidance service access portal. Accordingly, after the user accesses the medical guidance service access portal, the client can also prompt the user to prompt the user whether to access the registration link or the information query link. Accordingly, in some embodiments, the specified guidance information is associated with a medical guidance service access portal. When the access links of the medical guidance service associated with the specified guidance information include more than two, after detecting the access to the medical guidance service access portal, the client prompts the user to select an access link to perform an access jump based on the user's selection. In this way, the information display of the medical guidance card can be made more concise on the basis of facilitating the user to access the guidance service of the corresponding guidance information more quickly.

[0071] Alternatively, a medical recommendation result may also be associated with more than one medical guidance service access portal to respectively encapsulate the registration link and information query link of the corresponding medical recommendation result. Accordingly, the user can directly access the registration link and information query link of the corresponding medical recommendation result by accessing the medical guidance service access portal. Accordingly, in other embodiments, when the access link of the medical guidance service associated with the specified guidance information includes more than two, the number of medical guidance service access portals associated with the specified guidance information is consistent with the number of access links of the associated medical guidance service. After detecting the access to the medical guidance service access portal, the client performs an access jump. In this way, the user can quickly understand the type of guidance service corresponding to each guidance information, and at the same time, the user's ease of operation for accessing the guidance service corresponding to the corresponding guidance information can be further improved.

[0072] After receiving the triage request, the server may further generate a pre-diagnosis result for the triage request based on the symptom description information. The pre-diagnosis result may be the result of pre-diagnosis of the symptom description information in the triage request to assist the user in gaining a preliminary understanding of his or her condition. The server may display the pre-diagnosis result as part of the medical guidance information. Figure 6 As shown, the pre-diagnosis result "impacted tooth, acute pharyngitis" of the disease description information "toothache, dysphagia" can be displayed to the user.

[0073] If the server can connect symptoms-diagnosis-disease-examination-medication-surgical treatment plan, etc. to form a diagnostic knowledge graph, the diagnostic knowledge graph can be stored in the triage information library. After receiving the triage request, the server can perform entity extraction on the symptom description information in the triage request, such as extracting entity information such as symptoms, diseases, examinations and tests, and medication. Information extraction methods such as text information detection methods and entity information extraction methods can be used. If there is a non-text form in the information to be extracted, the corresponding information can also be converted into a text form, and then entity extraction is performed. The server can perform medical information recognition on the extracted entity information based on the diagnostic knowledge graph. The medical information recognition may include intention recognition, disease recognition, symptom recognition, etc. Then generate a pre-diagnosis result based on the recognized information.

[0074] Alternatively, a diagnosis information generation model can be pre-built. The diagnosis information generation model can be built based on algorithms such as neural networks and seq2seq. For example, historical diagnosis information can be obtained, and the user disease information in the historical diagnosis information and the corresponding doctor's diagnosis results can be used to annotate the model information, and the model can be trained in combination with weak supervision learning to obtain the final diagnosis information generation model. Accordingly, after receiving the triage request, the server can use the pre-built diagnosis information generation model to access the diagnosis knowledge graph in the triage information library, and process the symptom description information in the triage request to generate a pre-diagnosis result corresponding to the triage request.

[0075] Disease diagnosis is complex and changeable. The user's apparent symptoms may be caused by multiple factors, or there may be multiple diseases with similar apparent symptoms. Accordingly, for a triage request, the server may pre-diagnose more than one disease using a pre-built algorithm or model, and the probability of each pre-diagnosed disease may also be quite different. For ease of expression, each pre-diagnosed disease can be described as a pre-diagnosed disease, and the probability of occurrence of the pre-diagnosed disease can be used to characterize the probability of the corresponding pre-diagnosed disease. When the server generates the pre-diagnosis result corresponding to the triage request, it can further output the first few pre-diagnosed diseases with a higher probability of occurrence and the corresponding probability of occurrence, so as to provide the user with a more comprehensive and accurate preliminary diagnosis result prompt. Accordingly, in some embodiments, the pre-diagnosis result displayed by the medical guide card may include at least one pre-diagnosed disease and the probability of occurrence of the corresponding pre-diagnosed disease. For example, the pre-diagnosis result may be "70% impacted teeth, 30% acute pharyngitis", where "impacted teeth" and "acute pharyngitis" are pre-diagnosed diseases, and 70% and 30% are the probability of occurrence of the pre-diagnosed diseases "impacted teeth" and "acute pharyngitis".

[0076] The server can also further extract the basis information for generating each pre-diagnosed disease and the disease encyclopedia information about the pre-diagnosed disease. The basis information may include the medical information on which the server derives the pre-diagnosed disease. The disease encyclopedia information may include information such as the cause of the disease, the symptoms of the disease, and the prevention of the disease. The server can store the above-extracted information in a second target path, and use the second target path as an access link for the disease information query corresponding to the pre-diagnosed disease. Correspondingly, the medical consultation guidance service access portal may also encapsulate an access link for the disease information query associated with the pre-diagnosis result. In the case where the pre-diagnosis result includes at least one pre-diagnosed disease and the probability of occurrence of the pre-diagnosed disease for the symptom description information, the access link for the disease information query corresponds to the pre-diagnosed disease, and refers to Figure 2 In the manner shown, the access link for the disease information query associated with the pre-diagnosed disease is identified.

[0077] Further displaying the pre-diagnosis results in the medical consultation guide card can help users to gain a preliminary understanding of their own condition, and more accurately choose whether they need to seek medical treatment in a timely manner, as well as choose the hospital, department and doctor to visit, thereby providing users with better medical consultation guidance.

[0078] The server can also further generate pre-treatment protection reminder information based on the above pre-diagnosis results. The pre-treatment protection reminder information can include specific symptoms of the pre-diagnosed disease, prevention methods, protection methods, possible related diseases, etc. Figure 7 As shown, the medical consultation guidance information may also include pre-consultation protection prompt information such as warm reminders and precautions. By displaying the pre-consultation protection prompt information, the pre-consultation protection prompt can be more intuitively provided to the user, so that the user can have an intuitive understanding of the condition, do a good job of self-protection before the consultation, or draw the user's attention to the current disease, thereby improving the user's user experience.

[0079] For example, a disease prompt information library can be pre-built, and the disease prompt information library can include the severity of any disease, pre-visit protection prompt information configured based on the severity, etc. For example, if the severity of the disease is lower than the specified severity threshold, the daily care common sense for the corresponding disease, temporary relief plan suggestions, etc. can be used as pre-visit protection prompt information; if the severity of the pre-diagnosis result is higher than the specified severity threshold, the potential risk warning information for the corresponding disease can be used as pre-visit protection prompt information. After obtaining the pre-diagnosis result, the server can further extract the pre-diagnosis disease involved in the pre-diagnosis result, and extract the pre-visit protection prompt information associated with the corresponding pre-diagnosis disease from the disease prompt information library. Accordingly, in some embodiments, the visit guide card is also used to display the pre-visit protection prompt information corresponding to the pre-diagnosis disease, and the pre-visit protection prompt information is configured based on the severity of the pre-diagnosis disease. By configuring the pre-visit protection prompt information based on the severity, the pre-visit protection prompt information can be made more consistent with the user's current possible illness and improve the user experience.

[0080] Of course, the above-mentioned display method is only a preferred example. Technical personnel in the relevant field may also have other modified implementation methods inspired by the technical essence of the embodiments of this specification. However, as long as the functions and effects achieved are the same or similar, they should be included in the protection scope of this specification.

[0081] The implementation mode of this specification also provides a server, including the following modules: an information receiving module, used to receive a triage request sent by a client, the triage request at least including symptom description information; an information generating module, used to generate a visit guide card corresponding to the triage request; the visit guide card is used to display the visit guide information for the symptom description information; an information sending module, used to feed back the visit guide card to the client, so that the client displays the visit guide card of the triage request on the triage information display interface, and the visit guide card is embedded in the triage information display interface in the form of an independent file for display. In the server provided by this implementation mode, the functions and effects realized by the functional modules involved can be explained in comparison with other implementation modes, and will not be repeated here.

[0082] like Figure 8 As shown, the implementation manner of this specification also provides a triage information display method, which can be applied to a client, and the method can include the following steps.

[0083] S80: Sending a triage request to a server, wherein the triage request includes at least symptom description information, so that the server generates a consultation guide card for the triage request; the consultation guide card is used to display consultation guide information for the symptom description information;

[0084] S82: receiving the consultation guidance card of the triage request fed back by the server;

[0085] S84: Displaying the consultation guide card of the triage request on the triage information display interface; wherein the consultation guide card is embedded in the triage information display interface in the form of an independent file for display.

[0086] In other embodiments, the medical consultation guidance information includes medical consultation recommendation results for the disease description information; the medical consultation recommendation results include at least one of a recommended hospital, a recommended department, and a recommended doctor.

[0087] In other embodiments, the medical consultation recommendation results are generated based on a triage knowledge graph associated with the hospital / department / doctor's diagnostic expertise and diagnostic service capability characteristics.

[0088] In other embodiments, the medical consultation guidance information also includes the diagnostic expertise and diagnostic service capability characteristics of the recommended hospital / recommended department / recommended doctor involved in the medical consultation recommendation result.

[0089] In other embodiments, the medical recommendation results are obtained based on the fitness of the hospital / department / doctor for the symptom description information and the diagnostic service value screening; wherein the fitness is used to characterize the degree of fitness between the hospital / department / doctor's diagnostic expertise and the symptom description information, and the diagnostic service value is used to characterize the diagnostic service capabilities of the hospital / department / doctor.

[0090] In other embodiments, the medical consultation guidance information also includes the suitability of the recommended hospital / recommended department / recommended doctor involved in the medical consultation recommendation result to the disease description information and the diagnostic service value.

[0091] In other embodiments, the triage request also includes a consultation location and / or a consultation time, so that the server can filter out a consultation recommendation result for the symptom description information in combination with the consultation location and / or the consultation time.

[0092] In other embodiments, the medical recommendation result is determined in the following manner: constructing a user profile based at least on the disease description information; calculating the hospital relevance between the user profile and the hospital profile of any hospital within a specified area, so as to screen out alternative recommended hospitals based on the hospital relevance; calculating the department relevance between the user profile and the department portrait corresponding to the department of the alternative recommended hospital, so as to screen out recommended departments based on the department relevance, and using the alternative recommended hospital corresponding to the recommended department as the recommended hospital.

[0093] In some other embodiments, the medical consultation guidance card is also used to display an access portal to a medical consultation guidance service; the access portal to the medical consultation guidance service encapsulates an access link to the medical consultation guidance service associated with the medical consultation guidance information.

[0094] In other embodiments, the medical consultation guidance service access portal encapsulates access links of various medical consultation guidance services associated with the medical consultation guidance information; and the medical consultation guidance service access portal is displayed in a designated display area of ​​the medical consultation guidance card.

[0095] In other embodiments, after detecting an access operation to the medical consultation guidance service access portal, the client may also display a medical consultation guidance service interface, wherein the medical consultation guidance service interface displays access links to various medical consultation guidance services associated with the medical consultation guidance information.

[0096] In some other embodiments, the medical consultation guidance service access portal encapsulates an access link to the medical consultation guidance service associated with the specified guidance information in the medical consultation guidance information; the medical consultation guidance service access portal is displayed in association with the corresponding specified guidance information.

[0097] In other embodiments, the medical consultation guidance service access portal is displayed in the form of a QR code.

[0098] In other embodiments, the medical consultation guidance information also includes a pre-diagnosis result for the disease description information.

[0099] In other embodiments, the pre-diagnosis result includes at least one pre-diagnosed disease and the probability of occurrence of the pre-diagnosed disease for the disease description information.

[0100] In other embodiments, the consultation guide card is also used to display pre-consultation protection reminder information corresponding to the pre-diagnosed disease, and the pre-consultation protection reminder information is configured based on the severity of the pre-diagnosed disease.

[0101] In other embodiments, when the client detects a download or sharing trigger operation for the medical consultation guide card, the client may also store the medical consultation guide card in a designated path or perform a sharing process. Figure 2 As shown, a "download" control can be configured on the medical guide card. When the client detects the user's trigger operation on the "download" control, it can download and save the medical guide card to the corresponding specified path according to the specified path selected by the user. Alternatively, the medical guide card can also be configured with controls such as "print" and "share" to realize the printing or sharing operations of the medical guide card. The above controls can also be displayed in the form of graphics. Alternatively, specific operations can also be configured to realize the downloading, printing, sharing, etc. of the medical guide card, such as configuring a long press operation on the medical guide card to correspond to downloading, and sliding up the medical guide card to correspond to sharing. Of course, the above execution method is only an example, and other methods can also be used in specific implementation.

[0102] The implementation mode of this specification also provides a client, including the following modules: a request sending module, used to send a triage request to a server, the triage request at least includes symptom description information, so that the server generates a visit guide card for the triage request; the visit guide card is used to display the visit guide information for the symptom description information; a receiving module, used to receive the visit guide card for the triage request fed back by the server; a display module, used to display the visit guide card for the triage request on the triage information display interface; wherein, the visit guide card is embedded in the triage information display interface in the form of an independent file for display. In the client provided by this implementation mode, the functions and effects realized by the functional modules involved can be explained in comparison with other implementation modes, and will not be repeated here.

[0103] Each embodiment in this specification is described in a progressive manner, and the same or similar parts between the various embodiments can be referenced to each other, and each embodiment focuses on the differences from other embodiments.

[0104] like Fig. 9As shown, the server may include at least one processor and a memory storing computer executable instructions, and the processor implements the steps of the method described in any one or more embodiments when executing the instructions. Similarly, the client may also include at least one processor and a memory storing computer executable instructions, and the processor implements the steps of the method described in any one or more embodiments when executing the instructions. Compared with the server, the client may also include a display device and an input device.

[0105] The memory includes, but is not limited to, a random access memory (RAM), a read-only memory (ROM), a cache, a hard disk (HDD) or a memory card. In this embodiment, the specific functions implemented by the computer program instructions in the computer storage medium can be explained with reference to other embodiments.

[0106] The above description of various embodiments of this specification is provided to those skilled in the art for the purpose of description. It is not intended to be exhaustive or to limit the present invention to a single disclosed embodiment. As mentioned above, various substitutions and variations of this specification will be apparent to those skilled in the art of the above-mentioned technology. Therefore, although some alternative embodiments have been specifically discussed, other embodiments will be apparent, or those skilled in the art will be relatively easy to derive. This specification is intended to include all substitutions, modifications, and variations of the present invention discussed herein, as well as other embodiments falling within the spirit and scope of the above-mentioned application.

[0107] This specification can be used in many general or special computer system environments or configurations, such as personal computers, server computers, handheld or portable devices, tablet devices, multiprocessor systems, microprocessor-based systems, set-top boxes, programmable consumer electronic devices, network PCs, minicomputers, mainframe computers, and distributed computing environments that include any of the above systems or devices.

[0108] Although the present specification is described through embodiments, those skilled in the art will appreciate that there are many modifications and changes to the present specification without departing from the spirit of the present specification, and it is intended that the appended claims include these modifications and changes without departing from the spirit of the present specification.

Claims

1. A method for displaying triage information for Internet medical care, characterized in that: Applied to the client, including: Sending a triage request to a server, the triage request at least including symptom description information, so that the server generates a visit guide card for the triage request; the visit guide card is used to display the visit guide information for the symptom description information and a visit guide service access portal, the visit guide service access portal encapsulating access links of each visit guide service associated with the visit guide information; Receiving the medical consultation guidance card of the triage request fed back by the server; Displaying the consultation guide card of the triage request on the triage information display interface; wherein the consultation guide card is embedded in the triage information display interface in the form of an independent file, so that when a download or sharing trigger operation for the consultation guide card is detected, the consultation guide card is stored in a designated path or a sharing process is performed; After detecting an access operation to the medical consultation guidance service access portal, a medical consultation guidance service interface is displayed, wherein the medical consultation guidance service interface displays access links of various medical consultation guidance services associated with the medical consultation guidance information.

2. The method according to claim 1, characterized in that The medical consultation guidance information at least includes a medical consultation recommendation result; the medical consultation recommendation result at least includes one of a recommended hospital, a recommended department, and a recommended doctor.

3. The method according to claim 2, characterized in that The medical recommendation results are generated based on a triage knowledge graph associated with the hospital / department / doctor's diagnostic expertise and diagnostic service capability characteristics.

4. The method according to claim 3, characterized in that The medical consultation guidance information also includes the diagnostic expertise and diagnostic service capability characteristics of the recommended hospital / recommended department / recommended doctor involved in the medical consultation recommendation result.

5. The method according to claim 3, characterized in that: The medical recommendation result is obtained based on the fitness of the hospital / department / doctor for the symptom description information and the diagnostic service value screening; wherein the fitness is used to characterize the degree of fitness between the hospital / department / doctor's diagnostic expertise and the symptom description information, and the diagnostic service value is used to characterize the diagnostic service capability of the hospital / department / doctor.

6. The method according to claim 5, characterized in that The medical consultation guidance information also includes the adaptability of the recommended hospital / recommended department / recommended doctor involved in the medical consultation recommendation result to the symptom description information and the diagnostic service value.

7. The method according to claim 2, characterized in that: The triage request also includes a consultation location and / or a consultation time, so that the server can filter out a consultation recommendation result for the symptom description information in combination with the consultation location and / or the consultation time.

8. The method according to claim 2, characterized in that: The medical recommendation result is determined in the following manner: Building a user profile based at least on the disease description information; Calculating the hospital relevance between the user profile and the hospital profile of any hospital within the specified area, so as to screen out candidate recommended hospitals based on the hospital relevance; The department relevance of the user portrait and the department portrait corresponding to the department under the alternative recommended hospital is calculated to screen out the recommended department based on the department relevance, and the alternative recommended hospital corresponding to the recommended department is used as the recommended hospital.

9. The method according to claim 1, characterized in that: The medical consultation guidance service access portal is displayed in a designated display area of ​​the medical consultation guidance card.

10. The method according to claim 1, characterized in that The medical consultation guidance service access portal encapsulates an access link of the medical consultation guidance service associated with the specified guidance information in the medical consultation guidance information; the medical consultation guidance service access portal is displayed in association with the corresponding specified guidance information.

11. The method according to claim 1, characterized in that: The access entrance of the medical consultation guidance service is displayed in the form of a QR code.

12. The method according to claim 1, characterized in that The medical consultation guidance information also includes a pre-diagnosis result for the symptom description information.

13. The method according to claim 12, characterized in that The pre-diagnosis result includes at least one pre-diagnosed disease and the occurrence probability of the pre-diagnosed disease for the symptom description information.

14. The method according to claim 13, characterized in that The medical consultation guide card is also used to display the pre-medical consultation protection reminder information corresponding to the pre-diagnosed disease, and the pre-medical consultation protection reminder information is configured based on the severity of the pre-diagnosed disease.

15. A client, characterized in that: include: A request sending module, used for sending a triage request to a server, wherein the triage request includes at least symptom description information, so that the server generates a consultation guide card for the triage request; The medical consultation guide card is used to display the medical consultation guide information for the symptom description information and the medical consultation guide service access portal, wherein the medical consultation guide service access portal encapsulates the access links of each medical consultation guide service associated with the medical consultation guide information; A receiving module, used for receiving the medical consultation guidance card of the triage request fed back by the server; A display module is used to display the medical consultation guide card of the triage request on the triage information display interface; wherein, the medical consultation guide card is embedded in the triage information display interface in the form of an independent file, so that when a download or sharing trigger operation for the medical consultation guide card is detected, the medical consultation guide card is stored in a designated path or a sharing process is performed; after an access operation to the medical consultation guide service access entrance is detected, a medical consultation guide service interface is displayed, and the medical consultation guide service interface displays access links of each medical consultation guide service associated with the medical consultation information.

16. A method for displaying triage information for Internet medical care, characterized in that: Applicable to servers, including: Receiving a triage request sent by a client, wherein the triage request includes at least symptom description information; Generate a consultation guide card corresponding to the triage request; the consultation guide card is used to display the consultation guide information for the symptom description information and the consultation guide service access portal, and the consultation guide service access portal encapsulates the access links of each consultation guide service associated with the consultation guide information; The medical consultation guide card is fed back to the client, so that the client displays the medical consultation guide card of the triage request on the triage information display interface and displays the medical consultation guide service interface after detecting the access operation to the medical consultation guide service access portal, wherein the medical consultation guide service interface displays the access links of each medical consultation guide service associated with the medical consultation information, and the medical consultation guide card is embedded in the triage information display interface as an independent file for display, so that when a download or sharing trigger operation for the medical consultation guide card is detected, the medical consultation guide card is stored in a designated path or sharing processing is performed.

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