A service blueprint design method, device, equipment and readable storage medium

Abstract

The present invention provides a service blueprint design method, device, equipment and readable storage medium, the method comprising: displaying a first object in a first area of ​​a display interface, displaying a second object in a second area of ​​the display interface, the first object including at least one first sub-object, each of the first sub-objects including at least one second sub-object, the second object including at least four third sub-objects, and adjacent third sub-objects being separated by third objects; obtaining a first selection operation, the first selection operation including a selection operation for the second sub-object; in response to the first selection operation, displaying the third sub-object including the second sub-object in the second area. The design of the service blueprint of the present invention follows the three-line and four-behavior principle of the banking system, and has the advantages of strong intuitiveness and easy understanding.

Description

Technical Field

[0001] The present invention relates to the field of design technology, and in particular to a service blueprint design method, device, equipment and readable storage medium. Background Art

[0002] With the rapid development of Internet finance, financial IT systems are becoming more and more complex. Service blueprint design is becoming more and more important in IT research and development, and is widely used to guide the implementation and delivery of various large-scale projects. However, since the form and function of each system are different, the service blueprints drawn by designers and architects vary greatly, making it difficult to formulate unified standards and conduct digital management. There is no service blueprint design method suitable for banking applications. Summary of the invention

[0003] The purpose of the present invention is to provide a service blueprint design method, device, equipment and readable storage medium to improve the above-mentioned problems.

[0004] In order to achieve the above objectives, the present application provides the following technical solutions:

[0005] On the one hand, an embodiment of the present application provides a service blueprint design method, the method comprising:

[0006] Displaying a first object in a first area of ​​a display interface, and displaying a second object in a second area of ​​the display interface, wherein the first object includes at least one first sub-object, each of the first sub-objects includes at least one second sub-object, and the second object includes at least four third sub-objects, and adjacent third sub-objects are spaced apart by third objects;

[0007] Acquire a first selection operation, where the first selection operation includes a selection operation on the second sub-object;

[0008] In response to the first selection operation, the third sub-object including the second sub-object is displayed in the second area.

[0009] Optionally, after displaying the first object in the first area of ​​the display interface and displaying the second object in the second area of ​​the display interface, the method further includes:

[0010] Arrange each of the first sub-objects vertically in sequence, arrange each of the second sub-objects in the first sub-objects horizontally in sequence, arrange each of the third sub-objects in the second object vertically in sequence, and highlight the outline of the third sub-object;

[0011] It is determined whether there is a relationship between the adjacent third sub-objects, and if so, the two third sub-objects are connected by using the fourth object.

[0012] Optionally, in response to the first selection operation, displaying the third sub-object including the second sub-object in the second area includes:

[0013] In response to the first selection operation, analyzing the third sub-object to which the second sub-object selected by the first selection operation belongs and the position coordinates in the third sub-object to which the second sub-object belongs, to obtain an analysis result;

[0014] According to the analysis result, the second sub-object selected by the first selection operation is directly displayed in the third sub-object to which it belongs.

[0015] Optionally, after displaying the third sub-object including the second sub-object in the second area in response to the first selection operation, the method further includes:

[0016] Acquire a double-click operation, where the double-click operation includes a double-click operation on the second sub-object in the third sub-object;

[0017] In response to the double-click operation, displaying a fifth object in the second object, the fifth object including the data contained in the second sub-object in the third sub-object, and the fifth object including at least one fifth sub-object;

[0018] Acquire a second selection operation, where the second selection operation includes a selection operation on the fifth sub-object;

[0019] In response to the second selection operation, a sixth object is displayed in the second area of ​​the display interface, the sixth object including the name of the fifth sub-object and the data contained in the fifth sub-object, and the sixth object replaces the second sub-object displayed in the third sub-object.

[0020] Optionally, after displaying the third sub-object including the second sub-object in the second area in response to the first selection operation, the method further includes:

[0021] Acquire a double-click operation, where the double-click operation includes a double-click operation on the second sub-object in the third sub-object;

[0022] In response to the double-click operation, the second sub-object is eliminated in the second area of ​​the display interface, and a seventh object is displayed in the second object, where the seventh object includes an area occupied by the second sub-object before being eliminated;

[0023] Another second sub-object in the third sub-objects adjacent to the eliminated second sub-object is moved forward to the position of the seventh object for display, and the another second sub-object is located behind the eliminated second sub-object.

[0024] Optionally, after displaying the third sub-object including the second sub-object in the second area in response to the first selection operation, the method further includes:

[0025] Displaying an eighth object in the second area of ​​the display interface, wherein the eighth object is used to submit the service blueprint;

[0026] Acquire a third selection operation, where the third selection operation includes a selection operation on the eighth object;

[0027] In response to the third selection operation, the service blueprint is submitted and sent to relevant staff for review.

[0028] In a second aspect, an embodiment of the present application provides a service blueprint design device, which includes a first display module, a first acquisition module and a first response module.

[0029] The first display module is used to display a first object in a first area of ​​the display interface and a second object in a second area of ​​the display interface, wherein the first object includes at least one first sub-object, each of the first sub-objects includes at least one second sub-object, and the second object includes at least four third sub-objects, and adjacent third sub-objects are spaced apart by third objects;

[0030] The first acquisition module is used to acquire a first selection operation, where the first selection operation includes a selection operation on the second sub-object;

[0031] The first responding module is used to display the third sub-object including the second sub-object in the second area in response to the first selection operation.

[0032] Optionally, the device further includes:

[0033] an arrangement module, used to arrange each of the first sub-objects vertically in sequence, arrange each of the second sub-objects in the first sub-objects horizontally in sequence, arrange each of the third sub-objects in the second object vertically in sequence, and highlight the outline of the third sub-object;

[0034] The judging module is used to judge whether there is a relationship between the adjacent third sub-objects, and if there is a relationship, connect the two third sub-objects by using the fourth object.

[0035] Optionally, the response module includes:

[0036] a response unit, configured to analyze, in response to the first selection operation, the third sub-object to which the second sub-object selected by the first selection operation belongs and the position coordinates of the third sub-object to which the second sub-object belongs, and obtain an analysis result;

[0037] A display unit is used to directly display the second sub-object selected by the first selection operation in the third sub-object to which it belongs according to the analysis result.

[0038] Optionally, the device further includes:

[0039] A second acquisition module, used for acquiring a double-click operation, wherein the double-click operation includes a double-click operation on the second sub-object in the third sub-object;

[0040] a second response module, configured to display a fifth object in the second object in response to the double-click operation, wherein the fifth object includes the data included in the second sub-object in the third sub-object, and the fifth object includes at least one fifth sub-object;

[0041] A third acquisition module is used to acquire a second selection operation, where the second selection operation includes a selection operation on the fifth sub-object;

[0042] A third response module is used to display a sixth object in the second area of ​​the display interface in response to the second selection operation, the sixth object including the name of the fifth sub-object and the data contained in the fifth sub-object, and the sixth object replaces the second sub-object displayed in the third sub-object.

[0043] Optionally, the device further includes:

[0044] A fourth acquisition module, configured to acquire a double-click operation, wherein the double-click operation includes a double-click operation on the second sub-object in the third sub-object;

[0045] a fourth response module, configured to, in response to the double-click operation, eliminate the second sub-object in the second area of ​​the display interface and display a seventh object in the second object, wherein the seventh object includes an area occupied by the second sub-object before elimination;

[0046] A moving module is used to move another second sub-object in the third sub-object that is adjacent to the eliminated second sub-object to the position of the seventh object for display, and the another second sub-object is located behind the eliminated second sub-object.

[0047] Optionally, the device further includes:

[0048] A second display module, configured to display an eighth object in the second area of ​​the display interface, wherein the eighth object is used to submit the service blueprint;

[0049] a fifth acquisition module, configured to acquire a third selection operation, wherein the third selection operation includes a selection operation on the eighth object;

[0050] The fifth response module is used to respond to the third selection operation and submit the service blueprint and send it to relevant staff for review.

[0051] In a third aspect, an embodiment of the present application provides a service blueprint design device, the device comprising a memory and a processor. The memory is used to store a computer program; the processor is used to implement the steps of the above-mentioned service blueprint design method when executing the computer program.

[0052] In a fourth aspect, an embodiment of the present application provides a readable storage medium, on which a computer program is stored, and when the computer program is executed by a processor, the steps of the above-mentioned service blueprint design method are implemented.

[0053] The beneficial effects of the present invention are:

[0054] The design of the service blueprint of the present invention follows the three-line and four-behavior principle of the banking system, and has the advantages of strong intuitiveness and easy understanding. It provides a global perspective, allowing all relevant personnel involved in the system to associate their own work with the entire system, understand the entire business process, and strengthen the customer-oriented focus. At the same time, the service blueprint can promote the company's comprehensive, in-depth, and accurate understanding of the services provided, and design the service process in a targeted manner to better meet the needs of customers. It helps the company to establish a complete system architecture, clarify the responsibilities of each service and module, carry out various tasks in a targeted manner, and promote the coordination between various systems to improve service quality.

[0055] Other features and advantages of the present invention will be described in the following description, and partly become apparent from the description, or be understood by implementing the embodiments of the present invention. The purpose and other advantages of the present invention can be realized and obtained by the structures particularly pointed out in the written description, claims, and drawings. BRIEF DESCRIPTION OF THE DRAWINGS

[0056] In order to more clearly illustrate the technical solutions of the embodiments of the present invention, the drawings required for use in the embodiments are briefly introduced below. It should be understood that the following drawings only show certain embodiments of the present invention and therefore should not be regarded as limiting the scope. For ordinary technicians in this field, other related drawings can be obtained based on these drawings without creative work.

[0057] Figure 1 It is a flow chart of a service blueprint design method described in an embodiment of the present invention;

[0058] Figure 2 It is a schematic diagram of the structure of a service blueprint design device described in an embodiment of the present invention;

[0059] Figure 3 It is a schematic diagram of the structure of a service blueprint design device described in an embodiment of the present invention. DETAILED DESCRIPTION

[0060] In order to make the purpose, technical solutions and advantages of the embodiments of the present invention clearer, the technical solutions in the embodiments of the present invention will be clearly and completely described below in conjunction with the drawings in the embodiments of the present invention. Obviously, the described embodiments are part of the embodiments of the present invention, rather than all of the embodiments. The components of the embodiments of the present invention generally described and shown in the drawings here can be arranged and designed in various different configurations. Therefore, the following detailed description of the embodiments of the present invention provided in the drawings is not intended to limit the scope of the claimed invention, but merely represents selected embodiments of the present invention. Based on the embodiments in the present invention, all other embodiments obtained by ordinary technicians in this field without making creative work are within the scope of protection of the present invention.

[0061] It should be noted that similar reference numerals or letters represent similar items in the following drawings, so once an item is defined in one drawing, it does not need to be further defined and explained in the subsequent drawings. At the same time, in the description of the present invention, the terms "first", "second", etc. are only used to distinguish the description and cannot be understood as indicating or implying relative importance.

[0062] Example 1

[0063] like Figure 1 As shown, this embodiment provides a service blueprint design method, which includes step S1, step S2 and step S3.

[0064] Step S1: displaying a first object in a first area of ​​a display interface, and displaying a second object in a second area of ​​the display interface, wherein the first object includes at least one first sub-object, each of the first sub-objects includes at least one second sub-object, and the second object includes at least four third sub-objects, and adjacent third sub-objects are spaced apart by third objects;

[0065] Step S2: obtaining a first selection operation, where the first selection operation includes a selection operation on the second sub-object;

[0066] Step S3: In response to the first selection operation, display the third sub-object including the second sub-object in the second area.

[0067] The service blueprint is a detailed description of the system's architectural design diagram, which can be understood and used objectively by people in different roles involved in the system life cycle. The service blueprint mainly uses sub-components and connections to represent the service process, describing the relationship between the work steps and various elements. It is a panoramic view of the front, middle and back ends of the entire system. The service blueprint can fully summarize and express the design architecture of the banking system. The service blueprint is centered on the service process, and summarizes the process of service implementation and the various elements in the service. It provides a method to reasonably divide the service into blocks, and then tangibly displays the steps or tasks of each process one by one. The service blueprint is completed in the design stage at the beginning of the project establishment, providing infrastructure guidance for the development, testing, and operation and maintenance of the entire system.

[0068] In this embodiment, the designed service blueprint is applicable to the banking system. Various components are displayed on the left side of the display interface. The components can be divided into customer behavior components, front-end behavior components, back-end behavior components, and support process components. Each type of component includes multiple sub-components; the behavior design frame is displayed on the right side of the display interface, including the customer behavior design frame, the front-end behavior design frame, the back-end behavior design frame, and the support process design frame. The two adjacent design frames are separated by horizontal lines. In the process of designing the service blueprint, click on various sub-components, and the clicked sub-components can be displayed in the various design frames on the right to form a service blueprint. The service blueprint of this embodiment includes four types of behavior design frames, and the adjacent behavior design frames are separated by lines to form three separation lines, thus forming a three-line four-behavior design style. This three-line four-behavior design style is applicable to the banking system. In this way, all relevant personnel involved in the system can associate their own work with the entire system and understand the entire business process, which helps enterprises to establish a complete system architecture, clarify the responsibilities of each service and module, carry out various tasks in a targeted manner, and promote the coordination between various systems and improve service quality.

[0069] In a specific implementation of the present disclosure, after step S1, step S11 and step S12 may also be included.

[0070] Step S11, arranging each of the first sub-objects vertically in sequence, arranging each of the second sub-objects in the first sub-objects horizontally in sequence, arranging each of the third sub-objects in the second object vertically in sequence, and highlighting the outline of the third sub-object;

[0071] Step S12: determine whether there is any association between the adjacent third sub-objects, and if so, connect the two third sub-objects using a fourth object.

[0072] In this embodiment, the customer behavior design box, the front-end behavior design box, the back-end behavior design box, and the support process design box are arranged in sequence from top to bottom, and the outline of each design box is highlighted in a different color. By adopting this method from customer-front-end-back-end-support process, the service blueprint can be made more logical; at the same time, it is determined whether there is a connection between adjacent behavior design boxes. If there is a connection, the two behavior design boxes are connected with an arrow. At the same time, the designer can also enter text next to the arrow for annotation. Using this arrangement design method, the service blueprint can be made clearer.

[0073] In a specific implementation of the present disclosure, the step S3 may further include step S31 and step S32.

[0074] Step S31, in response to the first selection operation, analyzing the third sub-object to which the second sub-object selected by the first selection operation belongs and the position coordinates in the third sub-object to which it belongs, to obtain an analysis result;

[0075] Step S32: According to the analysis result, directly display the second sub-object selected by the first selection operation in the third sub-object to which it belongs.

[0076] In this embodiment, if a sub-element is selected on the left side of the display interface, it is determined which behavior design box the sub-element belongs to, and the position of the sub-element in the behavior design box to which it belongs is determined; at the same time, this method in this embodiment can also be replaced by another design method, for example, select the corresponding sub-element with the mouse, and then drag the sub-element to the corresponding position with the mouse. This method can also be used to place the sub-element in the corresponding position to complete the design of the service blueprint, but the design scheme adopted in this embodiment can make the service blueprint design more intelligent and convenient, and improve the design efficiency of the service blueprint.

[0077] In a specific implementation of the present disclosure, after step S3, step S4, step S5, step S6 and step S7 may also be included.

[0078] Step S4: obtaining a double-click operation, wherein the double-click operation includes a double-click operation on the second sub-object in the third sub-object;

[0079] Step S5: in response to the double-click operation, display a fifth object in the second object, the fifth object including the data included in the second sub-object in the third sub-object, and the fifth object including at least one fifth sub-object;

[0080] Step S6: obtaining a second selection operation, where the second selection operation includes a selection operation on the fifth sub-object;

[0081] Step S7: In response to the second selection operation, a sixth object is displayed in the second area of ​​the display interface, the sixth object including the name of the fifth sub-object and the data contained in the fifth sub-object, and the sixth object replaces the second sub-object displayed in the third sub-object.

[0082] In this embodiment, the supporting process element on the left side of the display interface includes an associated system sub-element. Click the associated system sub-element and the associated system sub-element will be displayed in the supporting process design frame. Double-click the associated system sub-element in the supporting process design frame with the mouse and a dialog box will pop up. The dialog box will load a system list. The system list is all systems obtained from the interface of the jira platform. Selecting one of the systems will automatically load the module information of the system, so that the name of the system and the module information of the system will be automatically displayed at the location of the associated system sub-element in the supporting process design frame.

[0083] In a specific implementation of the present disclosure, after step S7, step S8, step S9 and step S10 may also be included.

[0084] Step S8: obtaining a double-click operation, wherein the double-click operation includes a double-click operation on the second sub-object in the third sub-object;

[0085] Step S9, in response to the double-click operation, eliminating the second sub-object in the second area of ​​the display interface, and displaying a seventh object in the second object, wherein the seventh object includes the area occupied by the second sub-object before being eliminated;

[0086] Step S10: move another second sub-object in the third sub-object that is adjacent to the eliminated second sub-object to the position of the seventh object for display, and the another second sub-object is located behind the eliminated second sub-object.

[0087] In this embodiment, if the designer wants to delete a sub-element in the behavior design box, he only needs to double-click the sub-element in the behavior design box to perform the deletion operation. At the same time, when a sub-element is deleted, another sub-element after the sub-element will automatically be displayed at the location of the deleted sub-element. By adopting this method, the design can be made more intelligent and convenient.

[0088] In a specific implementation of the present disclosure, after step S10, step S11, step S12 and step S13 may also be included.

[0089] Step S11: displaying an eighth object in the second area of ​​the display interface, wherein the eighth object is used to submit the service blueprint;

[0090] Step S12: obtaining a third selection operation, wherein the third selection operation includes a selection operation on the eighth object;

[0091] Step S13: In response to the third selection operation, the service blueprint is submitted and sent to relevant staff for review.

[0092] Example 2

[0093] like Figure 2 As shown, this embodiment provides a service blueprint design device, which includes a first display module 701, a first acquisition module 702 and a first response module 703.

[0094] The first display module 701 is used to display a first object in a first area of ​​the display interface, and to display a second object in a second area of ​​the display interface, wherein the first object includes at least one first sub-object, each of the first sub-objects includes at least one second sub-object, and the second object includes at least four third sub-objects, and adjacent third sub-objects are spaced by third objects;

[0095] The first acquisition module 702 is used to acquire a first selection operation, where the first selection operation includes a selection operation on the second sub-object;

[0096] The first responding module 703 is configured to display the third sub-object including the second sub-object in the second area in response to the first selection operation.

[0097] The design of the service blueprint of this embodiment follows the three lines and four behaviors of the banking system, and has the advantages of strong intuitiveness and easy understanding. It provides a global perspective, allowing all relevant personnel involved in the system to associate their own work with the entire system, understand the entire business process, and strengthen the customer-oriented focus. At the same time, the service blueprint can promote the company's comprehensive, in-depth, and accurate understanding of the services provided, and design the service process in a targeted manner to better meet the needs of customers. It helps the company to establish a complete system architecture, clarify the responsibilities of each service and module, carry out various tasks in a targeted manner, and promote the coordination between various systems to improve service quality.

[0098] In a specific implementation of the present disclosure, the device further includes an arrangement module 704 and a judgment module 705 .

[0099] The arrangement module 704 is used to arrange each of the first sub-objects vertically in sequence, arrange each of the second sub-objects in the first sub-objects horizontally in sequence, arrange each of the third sub-objects in the second object vertically in sequence, and highlight the outline of the third sub-object;

[0100] The judging module 705 is used to judge whether there is a relationship between the adjacent third sub-objects, and if so, connect the two third sub-objects using a fourth object.

[0101] In a specific implementation of the present disclosure, the response module 703 further includes a response unit 7031 and a display unit 7032 .

[0102] The responding unit 7031 is used for analyzing, in response to the first selection operation, the third sub-object to which the second sub-object selected by the first selection operation belongs and the position coordinates in the third sub-object to which the second sub-object belongs, to obtain an analysis result;

[0103] The display unit 7032 is used to directly display the second sub-object selected by the first selection operation in the third sub-object to which it belongs according to the analysis result.

[0104] In a specific implementation of the present disclosure, the device further includes a second acquisition module 706 , a second response module 707 , a third acquisition module 708 and a third response module 709 .

[0105] The second acquisition module 706 is used to acquire a double-click operation, where the double-click operation includes a double-click operation on the second sub-object in the third sub-object;

[0106] The second response module 707 is used to display a fifth object in the second object in response to the double-click operation, the fifth object including the data included in the second sub-object in the third sub-object, and the fifth object including at least one fifth sub-object;

[0107] The third acquisition module 708 is used to acquire a second selection operation, where the second selection operation includes a selection operation on the fifth sub-object;

[0108] The third response module 709 is used to display a sixth object in the second area of ​​the display interface in response to the second selection operation, and the sixth object includes the name of the fifth sub-object and the data contained in the fifth sub-object, and the sixth object replaces the second sub-object displayed in the third sub-object.

[0109] In a specific implementation of the present disclosure, the device further includes a fourth acquisition module 710 , a fourth response module 711 and a movement module 712 .

[0110] The fourth acquisition module 710 is used to acquire a double-click operation, where the double-click operation includes a double-click operation on the second sub-object in the third sub-object;

[0111] The fourth response module 711 is used for eliminating the second sub-object in the second area of ​​the display interface in response to the double-click operation, and displaying a seventh object in the second object, wherein the seventh object includes an area occupied by the second sub-object before being eliminated;

[0112] The moving module 712 is used to move another second sub-object in the third sub-object adjacent to the eliminated second sub-object to the position of the seventh object for display, and the another second sub-object is located behind the eliminated second sub-object.

[0113] In a specific implementation of the present disclosure, the device further includes a second display module 713 , a fifth acquisition module 714 and a fifth response module 715 .

[0114] The second display module 713 is used to display an eighth object in the second area of ​​the display interface, where the eighth object is used to submit the service blueprint;

[0115] The fifth acquisition module 714 is used to acquire a third selection operation, where the third selection operation includes a selection operation on the eighth object;

[0116] The fifth response module 715 is used to respond to the third selection operation and submit and send the service blueprint to relevant staff for review.

[0117] It should be noted that, regarding the device in the above embodiment, the specific manner in which each module performs the operation has been described in detail in the embodiment of the method, and will not be elaborated here.

[0118] Example 3

[0119] Corresponding to the above method embodiment, the embodiment of the present disclosure also provides a service blueprint design device. The service blueprint design device described below and the service blueprint design method described above can refer to each other.

[0120] Figure 3 FIG. 8 is a block diagram of a service blueprint design device 800 according to an exemplary embodiment. Figure 3As shown, the service blueprint design device 800 may include: a processor 801 and a memory 802. The service blueprint design device 800 may also include one or more of a multimedia component 803, an input / output (I / O) interface 804, and a communication component 805.

[0121] The processor 801 is used to control the overall operation of the service blueprint design device 800 to complete all or part of the steps in the above-mentioned service blueprint design method. The memory 802 is used to store various types of data to support the operation of the service blueprint design device 800. For example, these data may include instructions for any application or method operating on the service blueprint design device 800, as well as application-related data, such as contact data, sent and received messages, pictures, audio, video, etc. The memory 802 can be implemented by any type of volatile or non-volatile storage device or a combination thereof, such as static random access memory (SRAM), electrically erasable programmable read-only memory (EEPROM), erasable programmable read-only memory (EPROM), programmable read-only memory (PROM), read-only memory (ROM), magnetic memory, flash memory, disk or optical disk. The multimedia component 803 may include a screen and an audio component. The screen may be, for example, a touch screen, and the audio component is used to output and / or input audio signals. For example, the audio component may include a microphone for receiving external audio signals. The received audio signal may be further stored in the memory 802 or sent via the communication component 805. The audio component also includes at least one speaker for outputting audio signals. The I / O interface 804 provides an interface between the processor 801 and other interface modules, and the above-mentioned other interface modules can be keyboards, mice, buttons, etc. These buttons can be virtual buttons or physical buttons. The communication component 805 is used for wired or wireless communication between the service blueprint design device 800 and other devices. Wireless communication, such as Wi-Fi, Bluetooth, Near Field Communication (NFC), 2G, 3G or 4G, or a combination of one or more of them, so the corresponding communication component 805 can include: Wi-Fi module, Bluetooth module, NFC module.

[0122] In an exemplary embodiment, the service blueprint design device 800 can be implemented by one or more application specific integrated circuits (ASIC), digital signal processors (DSP), digital signal processing devices (DSPD), programmable logic devices (PLD), field programmable gate arrays (FPGA), controllers, microcontrollers, microprocessors or other electronic components to execute the above-mentioned service blueprint design method.

[0123] In another exemplary embodiment, a computer-readable storage medium including program instructions is also provided, and when the program instructions are executed by a processor, the steps of the above-mentioned service blueprint design method are implemented. For example, the computer-readable storage medium can be the above-mentioned memory 802 including program instructions, and the above-mentioned program instructions can be executed by the processor 801 of the service blueprint design device 800 to complete the above-mentioned service blueprint design method.

[0124] Example 4

[0125] Corresponding to the above method embodiment, the embodiment of the present disclosure further provides a readable storage medium. The readable storage medium described below and the service blueprint design method described above can refer to each other.

[0126] A readable storage medium stores a computer program, which, when executed by a processor, implements the steps of the service blueprint design method of the above method embodiment.

[0127] The readable storage medium may specifically be a U disk, a mobile hard disk, a read-only memory (ROM), a random access memory (RAM), a magnetic disk or an optical disk, or other readable storage medium that can store program codes.

[0128] The above description is only a preferred embodiment of the present invention and is not intended to limit the present invention. For those skilled in the art, the present invention may have various modifications and variations. Any modification, equivalent replacement, improvement, etc. made within the spirit and principle of the present invention shall be included in the protection scope of the present invention.

Claims

1. A service blueprint design method, characterized in that: include: Displaying a first object in a first area of ​​a display interface, and displaying a second object in a second area of ​​the display interface, wherein the first object includes at least one first sub-object, each of the first sub-objects includes at least one second sub-object, and the second object includes at least four third sub-objects, and adjacent third sub-objects are spaced apart by third objects; Acquire a first selection operation, where the first selection operation includes a selection operation on the second sub-object; In response to the first selection operation, displaying the third sub-object including the second sub-object in the second area; In response to the first selection operation, after the second area displays the third sub-object including the second sub-object, the method further includes: Acquire a double-click operation, where the double-click operation includes a double-click operation on the second sub-object in the third sub-object; In response to the double-click operation, displaying a fifth object in the second object, the fifth object including the data contained in the second sub-object in the third sub-object, and the fifth object including at least one fifth sub-object; Acquire a second selection operation, where the second selection operation includes a selection operation on the fifth sub-object; In response to the second selection operation, a sixth object is displayed in the second area of ​​the display interface, the sixth object including the name of the fifth sub-object and the data contained in the fifth sub-object, and the sixth object replaces the second sub-object displayed in the third sub-object.

2. The service blueprint design method according to claim 1, characterized in that: After displaying the first object in the first area of ​​the display interface and displaying the second object in the second area of ​​the display interface, the method further includes: Arrange each of the first sub-objects vertically in sequence, arrange each of the second sub-objects in the first sub-objects horizontally in sequence, arrange each of the third sub-objects in the second object vertically in sequence, and highlight the outline of the third sub-object; It is determined whether there is a relationship between the adjacent third sub-objects, and if so, the two third sub-objects are connected by using the fourth object.

3. The service blueprint design method according to claim 1, characterized in that: In response to the first selection operation, displaying the third sub-object including the second sub-object in the second area comprises: In response to the first selection operation, analyzing the third sub-object to which the second sub-object selected by the first selection operation belongs and the position coordinates in the third sub-object to which the second sub-object belongs, to obtain an analysis result; According to the analysis result, the second sub-object selected by the first selection operation is directly displayed in the third sub-object to which it belongs.

4. A service blueprint design device, characterized in that: include: A first display module is used to display a first object in a first area of ​​a display interface, and to display a second object in a second area of ​​the display interface, wherein the first object includes at least one first sub-object, each of the first sub-objects includes at least one second sub-object, and the second object includes at least four third sub-objects, and adjacent third sub-objects are spaced apart by third objects; A first acquisition module, configured to acquire a first selection operation, where the first selection operation includes a selection operation on the second sub-object; A first response module, configured to display the third sub-object including the second sub-object in the second area in response to the first selection operation; The device further comprises: A second acquisition module, used for acquiring a double-click operation, wherein the double-click operation includes a double-click operation on the second sub-object in the third sub-object; a second response module, configured to display a fifth object in the second object in response to the double-click operation, wherein the fifth object includes the data included in the second sub-object in the third sub-object, and the fifth object includes at least one fifth sub-object; A third acquisition module is used to acquire a second selection operation, where the second selection operation includes a selection operation on the fifth sub-object; A third response module is used to display a sixth object in the second area of ​​the display interface in response to the second selection operation, the sixth object including the name of the fifth sub-object and the data contained in the fifth sub-object, and the sixth object replaces the second sub-object displayed in the third sub-object.

5. The service blueprint design device according to claim 4, characterized in that: The device further comprises: an arrangement module, used to arrange each of the first sub-objects vertically in sequence, arrange each of the second sub-objects in the first sub-objects horizontally in sequence, arrange each of the third sub-objects in the second object vertically in sequence, and highlight the outline of the third sub-object; The judging module is used to judge whether there is a relationship between the adjacent third sub-objects, and if there is a relationship, connect the two third sub-objects by using the fourth object.

6. The service blueprint design device according to claim 4, characterized in that: The response module comprises: a response unit, configured to analyze, in response to the first selection operation, the third sub-object to which the second sub-object selected by the first selection operation belongs and the position coordinates of the third sub-object to which the second sub-object belongs, and obtain an analysis result; A display unit is used to directly display the second sub-object selected by the first selection operation in the third sub-object to which it belongs according to the analysis result.

7. A service blueprint design device, characterized in that: include: Memory for storing computer programs; A processor, configured to implement the steps of the service blueprint design method as described in any one of claims 1 to 3 when executing the computer program.

8. A readable storage medium, characterized in that: The readable storage medium stores a computer program, which, when executed by a processor, implements the steps of the service blueprint design method as described in any one of claims 1 to 3.

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