Intelligent monitoring method, device and readable storage medium in home scenario

Abstract

The present invention provides a smart monitoring method, device and readable storage medium in a home scenario, the method comprising: receiving alarm information sent by a monitoring device in an away-from-home mode; sending the alarm information to a monitoring service chatbot through an interface with the monitoring service chatbot, so that the monitoring service chatbot sends the alarm information to a terminal bound to the monitoring device via a 5G message service platform. The method, device and readable storage medium can solve the problem that the existing monitoring method requires the monitoring device to support the RCS protocol stack, resulting in an increase in hardware costs and affecting the market development of the device.

Description

Technical Field

[0001] The present invention relates to the field of intelligent monitoring technology, and in particular to an intelligent monitoring method, device and readable storage medium in a home scenario. Background Art

[0002] Traditional monitoring methods require the installation of mobile phone apps or hardware monitoring stations. To operate monitoring equipment, users need to download and install apps separately. After the emergence of RCS (Rich Communication Suite) technology, the traditional method has been improved. Users do not need to download and install apps. They can interact with monitoring equipment based on native mobile phone text messaging applications upgraded to RCS. However, since this solution does not introduce industry messages, that is, chatbot messages, it is only based on point-to-point RCS messages and requires monitoring equipment to support the RCS protocol stack. This will undoubtedly increase hardware costs, causing equipment prices to be too high and affecting the market development of equipment. Summary of the invention

[0003] The technical problem to be solved by the present invention is to provide an intelligent monitoring method, device and readable storage medium in a home scenario in response to the above-mentioned deficiencies in the prior art, so as to solve the problem that the existing monitoring method requires the monitoring device to support the RCS protocol stack, resulting in increased hardware costs and affecting the market development of the equipment.

[0004] In a first aspect, the present invention provides an intelligent monitoring method in a home scenario, which is applied to a monitoring service platform, and the method comprises:

[0005] Receive alarm information sent by monitoring equipment in away-from-home mode;

[0006] The alarm information is sent to the monitoring service chatbot through the interface between the monitoring service chatbot and the monitoring service chatbot, so that the monitoring service chatbot sends the alarm information to the terminal bound to the monitoring device via the 5G message service platform.

[0007] Furthermore, before receiving the alarm information sent by the monitoring device in the away mode, the method further includes:

[0008] receiving setting information of setting the monitoring mode to the away mode synchronously from the monitoring service chatbot, and notifying the monitoring device to start the away mode according to the setting information; or,

[0009] Receive information for automatically starting the away-home mode sent by the monitoring device when the monitoring screen remains unchanged within a first preset time period, and synchronize the information for automatically starting the away-home mode to the monitoring service chatbot, so that the monitoring service chatbot updates the corresponding monitoring mode.

[0010] Further, the receiving of alarm information sent by the monitoring device in the away-from-home mode includes:

[0011] Receiving an alarm message of a screen alarm type sent when the monitoring device detects that a state within the monitoring range changes from an unmanned state to a occupied state in an away-from-home mode; and / or

[0012] When the monitoring device detects an alarm sound in the away-from-home mode, the alarm information of the alarm type sent is a sound alarm.

[0013] Further, after receiving the alarm information of the screen alarm type sent when the monitoring device detects that the monitoring range changes from an unmanned state to a occupied state in the away-home mode, the method further includes:

[0014] Receiving and storing a monitoring video of a second preset time length recorded by the monitoring device when the monitoring device detects that the monitoring range changes from an unmanned state to a manned state;

[0015] If a notification message is received from the monitoring service chatbot to instruct the monitoring video to be sent to the terminal, the monitoring video is sent to the monitoring service chatbot according to the notification message, so that the monitoring service chatbot forwards the monitoring video to the terminal via the 5G message service platform.

[0016] In a second aspect, the present invention provides an intelligent monitoring method in a home scenario, which is applied to a monitoring service chatbot, and the method comprises:

[0017] Receiving alarm information sent by the monitoring service platform through an interface with the monitoring service platform, wherein the alarm information is sent by the monitoring service platform after receiving the alarm information sent by the monitoring device in the away mode;

[0018] The alarm information is sent to the terminal bound to the monitoring device via the 5G message service platform.

[0019] Furthermore, before receiving the alarm information sent by the monitoring service platform through the interface between the monitoring service platform, the method further includes:

[0020] Binding the terminal to the monitoring device;

[0021] Receive and store the screen alarm contact and / or the sound alarm contact set by the user through the terminal.

[0022] Furthermore, the binding of the terminal with the monitoring device specifically includes:

[0023] The monitoring device identifier corresponding to the monitoring device input by the user through the terminal is received, and the terminal is bound to the monitoring device according to the monitoring device identifier.

[0024] Furthermore, before receiving the alarm information sent by the monitoring service platform through the interface between the monitoring service platform, the method further includes:

[0025] receiving setting information of the user setting the monitoring mode to the away mode through the terminal, and synchronizing the setting information to the monitoring service platform, so that the monitoring service platform notifies the monitoring device to start the away mode according to the setting information; or,

[0026] Receive information about automatically starting the away-home mode synchronized by the monitoring service platform, and update the corresponding monitoring mode according to the information about automatically starting the away-home mode.

[0027] Further, the receiving of the alarm information sent by the monitoring service platform through the interface with the monitoring service platform specifically includes:

[0028] Receiving alarm information of a screen alarm type sent by the monitoring service platform through an interface with the monitoring service platform; and / or,

[0029] Receiving, through an interface with the monitoring service platform, alarm information of a sound alarm type sent by the monitoring service platform;

[0030] The sending of the alarm information to the terminal bound to the monitoring device via the 5G message service platform specifically includes:

[0031] Sending alarm information of screen alarm type to the terminal via the 5G message service platform; and / or,

[0032] An alarm message of sound alarm type is sent to the terminal via the 5G message service platform.

[0033] Further, after sending the alarm information whose alarm type is a screen alarm to the terminal via the 5G message service platform, the method further includes:

[0034] Determine whether a first receipt message sent by the terminal indicating that the user has read the alarm message of the alarm type being a sound alarm is received, and if not, repeatedly send the alarm message to the terminal at a preset time interval;

[0035] Continuously receiving the alarm information sent by the monitoring service platform, and determining whether the frequency of receiving the alarm information is greater than a preset frequency, and if so, sending a notification message to the monitoring service platform for instructing to send the monitoring video to the terminal;

[0036] Receiving the monitoring video returned by the monitoring service platform based on the notification message, and forwarding the monitoring video to the terminal via the 5G message service platform;

[0037] It is determined whether a second receipt message sent by the terminal indicating that the user has read the surveillance video is received. If not, a first prompt message is sent to a preset screen alarm contact.

[0038] Further, after sending the alarm information whose alarm type is a sound alarm to the terminal via the 5G message service platform, the method further includes:

[0039] If the third receipt information sent by the terminal for indicating that the user has read the alarm information of the alarm type being the sound alarm is not received within the third preset time period, a second prompt information is sent to a preset sound alarm contact person.

[0040] In a third aspect, the present invention provides an intelligent monitoring device in a home scenario, which is arranged on a monitoring service platform, and the device includes:

[0041] A first receiving module, used for receiving alarm information sent by the monitoring device in away-from-home mode;

[0042] The first sending module is connected to the first receiving module, and is used to send the alarm information to the monitoring service chatbot through an interface between the monitoring service chatbot and the monitoring service chatbot, so that the monitoring service chatbot sends the alarm information to the terminal bound to the monitoring device via the 5G message service platform.

[0043] In a fourth aspect, the present invention provides an intelligent monitoring device in a home scenario, which is arranged in a monitoring service chatbot, and the device comprises:

[0044] A second receiving module, configured to receive alarm information sent by the monitoring service platform through an interface with the monitoring service platform, wherein the alarm information is sent by the monitoring service platform after receiving the alarm information sent by the monitoring device in the away mode;

[0045] The second sending module is connected to the second receiving module, and is used to send the alarm information to the terminal bound to the monitoring device via the 5G message service platform.

[0046] In a fifth aspect, the present invention provides an intelligent monitoring device for a home scenario, comprising a memory and a processor, wherein the memory stores a computer program, and the processor is configured to run the computer program to implement the intelligent monitoring method for a home scenario described in the first aspect or the second aspect above.

[0047] In a sixth aspect, the present invention provides a computer-readable storage medium having a computer program stored thereon. When the computer program is executed by a processor, the intelligent monitoring method in a home scenario described in the first aspect or the second aspect above is implemented.

[0048] The smart monitoring method, device and readable storage medium in the home scenario provided by the present invention do not require the monitoring device to support the RCS protocol stack, and do not change the interface between the monitoring device and the monitoring service platform. It only needs to connect the monitoring service platform and the 5G message service platform through the constructed monitoring service chatbot. When the monitoring service platform receives the alarm information sent by the monitoring device in the away-from-home mode, the monitoring service platform sends the alarm information to the monitoring service chatbot through the interface between the monitoring service chatbot, so that the monitoring service chatbot sends the alarm information to the terminal bound to the monitoring device via the 5G message service platform. The present invention has no modification requirements for the monitoring device and still maintains its low cost and selling price. The monitoring service platform of the equipment manufacturer is slightly modified, and only the corresponding interface needs to be opened, so that the user experience can be upgraded at the lowest cost. The problem that the existing monitoring method requires the monitoring device to support the RCS protocol stack, resulting in increased hardware costs and affecting the market development of the equipment is solved. BRIEF DESCRIPTION OF THE DRAWINGS

[0049] Figure 1 This is a scene diagram of an intelligent monitoring method in a home scene according to Embodiment 1 of the present invention;

[0050] Figure 2 This is a flow chart of an intelligent monitoring method in a home scenario according to Embodiment 1 of the present invention;

[0051] Figure 3 This is a flow chart of an intelligent monitoring method in a home scenario according to Embodiment 2 of the present invention;

[0052] Figure 4 This is a schematic diagram of the structure of an intelligent monitoring device in a home scenario according to Embodiment 3 of the present invention;

[0053] Figure 5This is a schematic diagram of the structure of an intelligent monitoring device in a home scenario according to Embodiment 4 of the present invention;

[0054] Figure 6 This is a schematic diagram of the structure of an intelligent monitoring device in a home scenario according to Embodiment 5 of the present invention. DETAILED DESCRIPTION

[0055] In order to enable those skilled in the art to better understand the technical solution of the present invention, the embodiments of the present invention will be further described in detail below with reference to the accompanying drawings.

[0056] It should be understood that the specific embodiments and drawings described herein are only used to explain the present invention rather than to limit the present invention.

[0057] It can be understood that, in the absence of conflict, the various embodiments of the present invention and the various features in the embodiments can be combined with each other.

[0058] It can be understood that, for the convenience of description, the drawings of the present invention only show the parts related to the present invention, while the parts irrelevant to the present invention are not shown in the drawings.

[0059] It can be understood that each unit and module involved in the embodiments of the present invention may correspond to only one physical structure, or may be composed of multiple physical structures, or multiple units and modules may be integrated into one physical structure.

[0060] It can be understood that, without conflict, the functions and steps marked in the flowcharts and block diagrams of the present invention may occur in an order different from that marked in the drawings.

[0061] It is understood that the flowcharts and block diagrams of the present invention illustrate the possible architectures, functions, and operations of the systems, devices, equipment, and methods according to the various embodiments of the present invention. Each box in the flowchart or block diagram may represent a unit, module, program segment, or code, which contains executable instructions for implementing the specified functions. Moreover, each box or combination of boxes in the block diagram and flowchart may be implemented by a hardware-based system that implements the specified functions, or may be implemented by a combination of hardware and computer instructions.

[0062] It can be understood that the units and modules involved in the embodiments of the present invention can be implemented by software or hardware. For example, the units and modules can be located in a processor.

[0063] It should be noted that the scenario diagram described in the embodiment of the present application is for the purpose of more clearly illustrating the technical solution of the embodiment of the present application, and does not constitute a limitation on the technical solution provided in the embodiment of the present application. A person of ordinary skill in the art can know that with the evolution of network architecture and the emergence of new business scenarios, the technical solution provided in the embodiment of the present application is also applicable to similar technical problems.

[0064] like Figure 1 As shown, it is a scene diagram of an intelligent monitoring method in a home scene provided by an embodiment of the present application, wherein each part is described as follows:

[0065] (1) Monitoring devices: generally refers to monitoring devices in home scenarios. They do not need to support the RCS protocol stack and can include the following modules:

[0066] Sound collection module: responsible for external sound collection, including smoke alarms, burglar alarms and other external sounds;

[0067] External alarm sound detection module: when the external sound collected is higher than a certain decibel, the communication module is notified to send an alarm message;

[0068] Video acquisition module: responsible for video acquisition and recording;

[0069] Image monitoring module: responsible for monitoring whether the image changes from no-one state to someone state in away mode. If someone comes home, it notifies the communication module to send an alarm message.

[0070] Communication module: responsible for WiFi (wireless communication technology) connection, registration to IMS (IP Multimedia Subsystem, IP Multimedia System) network, sending RCS messages, pushing videos and other communication functions;

[0071] Equipment control module: responsible for startup, shutdown, error prevention, settings, etc.

[0072] Power module: responsible for power supply.

[0073] (2) Monitoring service platform: a platform used by equipment manufacturers to manage monitoring equipment. Monitoring equipment accesses the monitoring service platform via WiFi, 3G, 4G, or 5G. The monitoring service platform is mainly used to receive alarm information, monitoring videos, etc. sent by monitoring equipment, and forward the corresponding alarm information, monitoring videos, etc. to the monitoring service chatbot through the interface between the monitoring service chatbot and the monitoring service chatbot.

[0074] (3) Monitoring service chatbot: A chatbot dedicated to monitoring service constructed to connect the monitoring service platform with the 5G messaging service platform to achieve information interaction between the monitoring service platform and the 5G messaging service platform. The message content sent by users to the monitoring service chatbot through the 5G messaging service platform can include the following media formats: text, pictures, audio, video, emoticons, location, and contacts, etc. The message content sent by the monitoring service chatbot to users through point-to-point or group messaging can include the following media formats: text, pictures, audio, video, emoticons, location, and contacts, etc. In addition, it can also include rich media cards, and the message can also carry a list of suggested options.

[0075] (4) 5G messaging service platform: including MaAP (Messaging as a Platform) platform, 5G messaging center, 5G messaging intercommunication gateway, SMS center, etc., used to provide 5G messaging services.

[0076] (5) Terminal: generally refers to a 5G messaging terminal that is connected to the 5G messaging service platform. The terminal is pre-installed with a native mobile SMS application based on RCS (such as RCS UP2.4) and can receive alarm information or surveillance videos forwarded by the 5G messaging service platform.

[0077] based on Figure 1 As shown in the scene diagram, the following introduces relevant embodiments of the intelligent monitoring method in the home scenario involved in this application.

[0078] Embodiment 1:

[0079] This embodiment provides an intelligent monitoring method in a home scenario, which is applied to a monitoring service platform, such as Figure 2 As shown, the method includes:

[0080] Step S101: receiving alarm information sent by a monitoring device in away-from-home mode.

[0081] In this embodiment, the monitoring device generally refers to a monitoring device in a home scenario, which has an away mode and a home mode. The monitoring device can generate alarm information only in the away mode and does not generate alarm information in the home mode.

[0082] Optionally, before receiving the alarm information sent by the monitoring device in the away mode, the method further includes:

[0083] receiving setting information of setting the monitoring mode to the away mode synchronously from the monitoring service chatbot, and notifying the monitoring device to start the away mode according to the setting information; or,

[0084] Receive information for automatically starting the away-home mode sent by the monitoring device when the monitoring screen remains unchanged within a first preset time period, and synchronize the information for automatically starting the away-home mode to the monitoring service chatbot, so that the monitoring service chatbot updates the corresponding monitoring mode.

[0085] In this embodiment, the monitoring service chatbot is connected to the monitoring service platform through a corresponding interface to implement a monitoring service based on 5G messages. A QR code can be pasted on the monitoring service chatbot. When the user opens the 5G message application (i.e., a native mobile phone SMS application based on RCS) on the terminal, the monitoring service chatbot can be found by scanning the QR code on the monitoring service chatbot provided by the monitoring device manufacturer or searching for the chatbot name. When the user enters the monitoring device identifier (such as the monitoring device number) corresponding to the monitoring device in the monitoring service chatbot, the monitoring service chatbot receives the monitoring device identifier entered by the user through the terminal, and binds the terminal to the monitoring device according to the monitoring device identifier. At the same time, the monitoring service chatbot can receive and store the screen alarm contact and / or sound alarm contact set by the user through the terminal. Specifically, the user sends a 5G message to the monitoring service chatbot through the terminal, requesting the screen alarm contact (emergency contact) and sound alarm contact (property management personnel) number setting, and the monitoring service chatbot receives and stores the screen alarm contact and / or sound alarm contact set by the user.

[0086] In this embodiment, the user can send a 5G message to the monitoring service chatbot through the terminal to request the monitoring mode setting. The chatbot sends a card message with a suggested option. The user clicks on the suggested option to set the monitoring mode to "away mode" or "home mode". The chatbot then synchronizes the user's monitoring mode setting information to the monitoring service platform, and the monitoring service platform notifies the monitoring device to start the corresponding monitoring mode. For example, when the user sets the monitoring mode to "away mode", the monitoring service chatbot synchronizes the setting information of the monitoring mode to the away mode to the monitoring service platform, and the monitoring service platform notifies the monitoring device to start the away mode according to the setting information.

[0087] In this embodiment, in addition to the user manually setting the away mode, in order to avoid safety risks caused by the user forgetting to set the away mode when leaving home, the away mode can also be set automatically. Specifically, when the monitoring device monitors that the monitoring screen remains unchanged within a first preset time period, the away mode can be automatically started. The first preset time period is, for example, 1 hour, 2 hours, etc. After the monitoring device automatically starts the away mode, it will send information about automatically starting the away mode to the monitoring service platform, so that the monitoring service platform will synchronize the information about automatically starting the away mode to the monitoring service chatbot, and the monitoring service chatbot will update the corresponding monitoring mode.

[0088] Optionally, the receiving of alarm information sent by the monitoring device in an away-from-home mode includes:

[0089] Receiving an alarm message of a screen alarm type sent when the monitoring device detects that a state within the monitoring range changes from an unmanned state to a occupied state in an away-from-home mode; and / or

[0090] When the monitoring device detects an alarm sound in the away-from-home mode, the alarm information of the alarm type sent is a sound alarm.

[0091] In this embodiment, the alarm types of the alarm information include image alarm and sound alarm. When the monitoring device detects that the monitoring range changes from an unmanned state to a occupied state in the away-home mode, an alarm message with an image alarm type is sent to the monitoring service platform. When the monitoring device detects an alarm sound in the away-home mode, an alarm message with an sound alarm type is sent to the monitoring service platform. If the monitored sound is higher than a certain decibel and does not stop within a period of time, it can be confirmed as an alarm sound.

[0092] Optionally, after receiving the alarm information of a screen alarm type sent when the monitoring device detects that the monitoring range changes from an unmanned state to a occupied state in the away-from-home mode, the method further includes:

[0093] Receiving and storing a monitoring video of a second preset time length recorded by the monitoring device when the monitoring device detects that the monitoring range changes from an unmanned state to a manned state;

[0094] If a notification message is received from the monitoring service chatbot to instruct the monitoring video to be sent to the terminal, the monitoring video is sent to the monitoring service chatbot according to the notification message, so that the monitoring service chatbot forwards the monitoring video to the terminal via the 5G message service platform.

[0095] In this embodiment, when the monitoring device sends an alarm message, that is, when it detects that the monitoring range changes from an unmanned state to a manned state, it can synchronously record a monitoring video of a second preset time length, for example, record a 3-minute monitoring video, and then send the monitoring video to the monitoring service platform. The monitoring service platform receives and stores the monitoring video so that when the monitoring service platform subsequently receives a notification message sent by the monitoring service chatbot to instruct the terminal to send the monitoring video, it sends the monitoring video to the monitoring service chatbot according to the notification message, and enables the monitoring service chatbot to forward the monitoring video to the terminal via the 5G message service platform.

[0096] Step S102: Send the alarm information to the monitoring service chatbot through the interface between the monitoring service chatbot and the monitoring service chatbot, so that the monitoring service chatbot sends the alarm information to the terminal bound to the monitoring device via the 5G message service platform.

[0097] In this embodiment, after the monitoring service chatbot receives the alarm information, it forwards the alarm information to the terminal through the 5G message service platform.

[0098] Specifically, if the alarm type of the alarm information sent by the monitoring service chatbot to the terminal is a screen alarm, then after sending the alarm information, the monitoring service chatbot determines whether it has received the first receipt information sent by the terminal to indicate that the user has read the alarm information whose alarm type is a sound alarm. If not, the alarm information is repeatedly sent to the terminal at preset time intervals, for example, every 3 minutes. At the same time, the monitoring service chatbot continuously receives (for example, every 3 minutes) the alarm information sent by the monitoring service platform, and determines whether the frequency of receiving the alarm information is greater than the preset frequency (for example, more than 5 times within 15 minutes). If so, a notification message is sent to the monitoring service platform to instruct the terminal to send the monitoring video, so that the monitoring service platform returns the corresponding monitoring video, and the monitoring service chatbot then forwards the monitoring video to the terminal via the 5G message service platform; after forwarding the monitoring video, the monitoring service chatbot determines whether a second receipt message sent by the terminal to indicate that the user has read the monitoring video is received. If not, a first prompt message is sent to a pre-set screen alarm contact. The first prompt message is used, for example, to alert a visitor to the home.

[0099] Specifically, if the alarm type of the alarm information sent by the monitoring service chatbot to the terminal is a sound alarm, then after sending the alarm information, the monitoring service chatbot determines whether a third receipt information sent by the terminal to indicate that the user has read the alarm information is received within a third preset time period. If the third receipt information sent by the terminal to indicate that the user has read the alarm information is not received within the third preset time period, a second prompt information is sent to a pre-set sound alarm contact (such as a property management personnel). The second prompt information is used to, for example, remind the owner of the corresponding user's mobile phone number that there is a risk of theft or fire in the home, and asks the property staff to check it in time.

[0100] In a specific embodiment, taking the terminal as a mobile phone and the alarm type as a screen alarm as an example, the intelligent monitoring method in the home scenario may include the following steps:

[0101] (1) The user opens the 5G messaging app on his mobile phone (i.e., the native mobile SMS app based on RCS) and finds the monitoring service chatbot by scanning the chatbot QR code provided by the monitoring equipment manufacturer or searching for the chatbot name.

[0102] (2) The user enters the monitoring device number in the monitoring service chatbot to bind the user's mobile phone number to the monitoring device used.

[0103] (3) The user's mobile phone sends a 5G message to the monitoring service chatbot, requesting to set the emergency contact (screen alarm contact) number.

[0104] (4) The user's mobile phone sends a 5G message to the monitoring service chatbot, requesting to set the monitoring mode. The monitoring service chatbot sends a card message with a suggested option. The user clicks on the suggested option and sets the monitoring mode to "away mode". The monitoring service chatbot synchronizes the user's monitoring mode setting information to the monitoring service platform, and the monitoring service platform notifies the monitoring device, and the monitoring device immediately activates the away mode. Alternatively, the monitoring device automatically activates the away mode when the monitoring screen remains unchanged for one hour, and synchronizes the information of automatically starting the away mode to the monitoring service platform, which then synchronizes it to the monitoring service chatbot.

[0105] (5) When the monitoring device is in away mode and detects someone coming to the home, it will send an alarm message to the monitoring service platform, and the alarm type is "screen alarm". The monitoring service platform will synchronize the alarm message to the monitoring service chatbot, which will be transmitted through the interface between the monitoring service platform and the monitoring service chatbot, and then sent to the user's mobile phone by the monitoring service chatbot via the 5G message service platform to remind the user that someone is coming to the home.

[0106] (6) When the monitoring device sends an alarm message, a 3-minute monitoring video is recorded simultaneously and the monitoring video of this period is stored in the monitoring service platform.

[0107] (7) After the user's mobile phone receives the alarm message, if there is no reply, the monitoring service platform and the monitoring service chatbot will repeatedly send the alarm message every 3 minutes. Specifically, if the user opens the 5G message application to view the alarm message, the user's mobile phone will reply to the monitoring service chatbot with a "read" receipt message.

[0108] (8) The monitoring service chatbot determines whether it has received alarm information from the monitoring service platform or monitoring equipment continuously within a short period of time. When it detects that the frequency of sending the alarm information is higher than the preset frequency (for example, 5 alarm messages are sent within 15 minutes), it requests the monitoring service chatbot to send the monitoring video of the time period when the first alarm message was sent. The monitoring service chatbot notifies the monitoring service platform to send the monitoring video to the user's mobile phone via the 5G messaging service platform.

[0109] (9) After the user's mobile phone receives the surveillance video, it sends a "read" receipt message, and the monitoring service chatbot stops sending warning messages repeatedly.

[0110] (10) If the monitoring service chatbot does not receive a “read” receipt message within 15 minutes, it will send the alarm message or prompt message to the emergency contact number set by the user.

[0111] In another specific embodiment, taking the terminal as a mobile phone and the alarm type as a sound alarm as an example, the intelligent monitoring method in the home scenario may include the following steps:

[0112] (1) The user opens the 5G messaging app on his mobile phone (i.e., the native mobile SMS app based on RCS) and finds the monitoring service chatbot by scanning the chatbot QR code provided by the monitoring equipment manufacturer or searching for the chatbot name.

[0113] (2) The user enters the monitoring device number in the monitoring service chatbot to bind the user's mobile phone number to the monitoring device used.

[0114] (3) The user's mobile phone sends a 5G message to the monitoring service chatbot, requesting to set the number of the property management personnel (voice alarm contact person).

[0115] (4) The user's mobile phone sends a 5G message to the monitoring service chatbot, requesting to set the monitoring mode. The monitoring service chatbot sends a card message with a suggested option. The user clicks on the suggested option and sets the monitoring mode to "away mode". The monitoring service chatbot synchronizes the user's monitoring mode setting information to the monitoring service platform, and the monitoring service platform notifies the monitoring device, and the monitoring device immediately activates the away mode. Alternatively, the monitoring device automatically activates the away mode when the monitoring screen remains unchanged for one hour, and synchronizes the information of automatically starting the away mode to the monitoring service platform, which then synchronizes it to the monitoring service chatbot.

[0116] (5) In away-from-home mode, if the monitoring device detects an alarm sound (a sound higher than a certain decibel and that does not stop for a period of time, it is confirmed as an alarm sound), it will send an alarm message of type "sound alarm" to the monitoring service platform. The alarm message is transmitted via the interface between the monitoring service platform and the monitoring service chatbot, and is sent to the user's mobile phone by the monitoring service chatbot via the 5G messaging service platform to remind the user that there is an alarm sound at home.

[0117] (6) After the user's mobile phone receives the alarm information, if the user opens the message, the mobile phone sends a "read" receipt message to the monitoring service chatbot. If the monitoring service chatbot does not receive the "read" receipt message, it can repeat sending the alarm message every 3 minutes until it receives the "read" receipt message.

[0118] (7) If the monitoring service chatbot does not receive a “read” receipt within 3 minutes, it will send a reminder message to the set property service personnel number to remind the owner of the corresponding user’s mobile phone number that there is a risk of theft or fire at home, and ask the property staff to check in time.

[0119] The intelligent monitoring method in the home scenario provided by the embodiment of the present invention does not require the monitoring device to support the RCS protocol stack, and does not change the interface between the monitoring device and the monitoring service platform. It only needs to connect the monitoring service platform and the 5G message service platform through the constructed monitoring service chatbot. When the monitoring service platform receives the alarm information sent by the monitoring device in the away-from-home mode, the monitoring service platform sends the alarm information to the monitoring service chatbot through the interface between the monitoring service chatbot, so that the monitoring service chatbot sends the alarm information to the terminal bound to the monitoring device via the 5G message service platform. The present invention has no modification requirements for the monitoring device and still maintains its low cost and selling price. The monitoring service platform of the equipment manufacturer is slightly modified, and only the corresponding interface needs to be opened, so that the user experience can be upgraded at the lowest cost. The problem that the existing monitoring method requires the monitoring device to support the RCS protocol stack, resulting in increased hardware costs and affecting the market development of the equipment is solved.

[0120] Embodiment 2:

[0121] like Figure 3 As shown, this embodiment provides an intelligent monitoring method in a home scenario, which is applied to a monitoring service chatbot, and the method includes:

[0122] Step S201: receiving alarm information sent by the monitoring service platform through an interface with the monitoring service platform, wherein the alarm information is sent by the monitoring service platform after receiving the alarm information sent by the monitoring device in the away mode;

[0123] Optionally, before receiving the alarm information sent by the monitoring service platform through the interface with the monitoring service platform, the method further includes:

[0124] Binding the terminal to the monitoring device;

[0125] Receive and store the screen alarm contact and / or the sound alarm contact set by the user through the terminal.

[0126] In this embodiment, a QR code is attached to the monitoring service chatbot. When the user opens the 5G message application (i.e., the native mobile phone SMS application based on RCS) on the terminal, the monitoring service chatbot can be found by scanning the QR code or searching the chatbot name. When the user enters the monitoring device identifier (such as the monitoring device number) corresponding to the monitoring device in the monitoring service chatbot, the monitoring service chatbot receives the monitoring device identifier entered by the user through the terminal, and binds the terminal to the monitoring device according to the monitoring device identifier. At the same time, the monitoring service chatbot can receive and store the screen alarm contact and / or sound alarm contact set by the user through the terminal. Specifically, the user sends a 5G message to the monitoring service chatbot through the terminal, requesting the setting of the screen alarm contact (emergency contact) and the sound alarm contact (property management personnel) number, and the monitoring service chatbot receives and stores the screen alarm contact and / or sound alarm contact set by the user.

[0127] Optionally, before receiving the alarm information sent by the monitoring service platform through the interface with the monitoring service platform, the method further includes:

[0128] receiving setting information of the user setting the monitoring mode to the away mode through the terminal, and synchronizing the setting information to the monitoring service platform, so that the monitoring service platform notifies the monitoring device to start the away mode according to the setting information; or,

[0129] Receive information about automatically starting the away-home mode synchronized by the monitoring service platform, and update the corresponding monitoring mode according to the information about automatically starting the away-home mode.

[0130] In this embodiment, the user can send a 5G message to the monitoring service chatbot through the terminal to request the monitoring mode setting. The chatbot sends a card message with suggested options. The user clicks on the suggested options to set the monitoring mode to "away mode" or "home mode". The chatbot then synchronizes the user's monitoring mode setting information to the monitoring service platform, and the monitoring service platform notifies the monitoring device to start the corresponding monitoring mode.

[0131] In this embodiment, in addition to the user manually setting the away mode, in order to avoid safety risks caused by the user forgetting to set the away mode when leaving home, the away mode can also be set automatically. Specifically, when the monitoring device monitors that the monitoring screen remains unchanged within a first preset time period, the away mode can be automatically started. The first preset time period is, for example, 1 hour, 2 hours, etc. After the monitoring device automatically starts the away mode, it will send information about automatically starting the away mode to the monitoring service platform, so that the monitoring service platform will synchronize the information about automatically starting the away mode to the monitoring service chatbot, and the monitoring service chatbot will update the corresponding monitoring mode.

[0132] Optionally, the receiving the alarm information sent by the monitoring service platform through an interface with the monitoring service platform specifically includes:

[0133] Receiving alarm information of a screen alarm type sent by the monitoring service platform through an interface with the monitoring service platform; and / or,

[0134] Receiving, through an interface with the monitoring service platform, alarm information of a sound alarm type sent by the monitoring service platform;

[0135] The sending of the alarm information to the terminal bound to the monitoring device via the 5G message service platform specifically includes:

[0136] Sending alarm information of screen alarm type to the terminal via the 5G message service platform; and / or,

[0137] An alarm message of sound alarm type is sent to the terminal via the 5G message service platform.

[0138] In this embodiment, the alarm types of the alarm information include image alarm and sound alarm. When the monitoring device detects that the monitoring range changes from an unmanned state to a occupied state in the away-home mode, an alarm message with an image alarm type is sent to the monitoring service platform. When the monitoring device detects an alarm sound in the away-home mode, an alarm message with an sound alarm type is sent to the monitoring service platform. If the monitored sound is higher than a certain decibel and does not stop within a period of time, it can be confirmed as an alarm sound.

[0139] Step S202: Send the alarm information to the terminal bound to the monitoring device via the 5G message service platform.

[0140] Optionally, after sending the alarm information whose alarm type is a screen alarm to the terminal via the 5G message service platform, the method further includes:

[0141] Determine whether a first receipt message sent by the terminal indicating that the user has read the alarm message of the alarm type being a sound alarm is received, and if not, repeatedly send the alarm message to the terminal at a preset time interval;

[0142] Continuously receiving the alarm information sent by the monitoring service platform, and determining whether the frequency of receiving the alarm information is greater than a preset frequency, and if so, sending a notification message to the monitoring service platform for instructing to send the monitoring video to the terminal;

[0143] Receiving the monitoring video returned by the monitoring service platform based on the notification message, and forwarding the monitoring video to the terminal via the 5G message service platform;

[0144] It is determined whether a second receipt message sent by the terminal indicating that the user has read the surveillance video is received. If not, a first prompt message is sent to a preset screen alarm contact.

[0145] Specifically, if the alarm type of the alarm information sent by the monitoring service chatbot to the terminal is a screen alarm, then after sending the alarm information, the monitoring service chatbot determines whether it has received the first receipt information sent by the terminal to indicate that the user has read the alarm information whose alarm type is a sound alarm. If not, the alarm information is repeatedly sent to the terminal at preset time intervals, for example, every 3 minutes. At the same time, the monitoring service chatbot continuously receives (for example, every 3 minutes) the alarm information sent by the monitoring service platform, and determines whether the frequency of receiving the alarm information is greater than the preset frequency (for example, more than 5 times within 15 minutes). If so, a notification message is sent to the monitoring service platform to instruct the terminal to send the monitoring video, so that the monitoring service platform returns the corresponding monitoring video, and the monitoring service chatbot then forwards the monitoring video to the terminal via the 5G message service platform; after forwarding the monitoring video, the monitoring service chatbot determines whether a second receipt message sent by the terminal to indicate that the user has read the monitoring video is received. If not, a first prompt message is sent to a pre-set screen alarm contact. The first prompt message is used, for example, to alert a visitor to the home.

[0146] Optionally, after sending the alarm information whose alarm type is a sound alarm to the terminal via the 5G message service platform, the method further includes:

[0147] If the third receipt information sent by the terminal for indicating that the user has read the alarm information of the alarm type being the sound alarm is not received within the third preset time period, a second prompt information is sent to a preset sound alarm contact person.

[0148] Specifically, if the alarm type of the alarm information sent by the monitoring service chatbot to the terminal is a sound alarm, then after sending the alarm information, the monitoring service chatbot determines whether a third receipt information sent by the terminal to indicate that the user has read the alarm information is received within a third preset time period. If the third receipt information sent by the terminal to indicate that the user has read the alarm information is not received within the third preset time period, a second prompt information is sent to a pre-set sound alarm contact (such as a property management personnel). The second prompt information is used to, for example, remind the owner of the corresponding user's mobile phone number that there is a risk of theft or fire in the home, and asks the property staff to check it in time.

[0149] Embodiment 3:

[0150] like Figure 4 As shown, this embodiment provides an intelligent monitoring device in a home scenario, which is arranged on a monitoring service platform and is used to execute the intelligent monitoring method in a home scenario in the above embodiment 1. The device includes:

[0151] The first receiving module 11 is used to receive the alarm information sent by the monitoring device in the away mode;

[0152] The first sending module 12 is connected to the first receiving module 11, and is used to send the alarm information to the monitoring service chatbot through the interface between the monitoring service chatbot, so that the monitoring service chatbot sends the alarm information to the terminal bound to the monitoring device via the 5G message service platform.

[0153] Optionally, the device further comprises:

[0154] an away-home mode receiving module, configured to receive setting information of setting the monitoring mode to the away-home mode synchronized by the monitoring service chatbot, and notify the monitoring device to start the away-home mode according to the setting information; or

[0155] Used to receive information about automatically starting the away-home mode sent by the monitoring device when the monitoring screen remains unchanged within a first preset time period, and synchronize the information about automatically starting the away-home mode to the monitoring service chatbot, so that the monitoring service chatbot updates the corresponding monitoring mode.

[0156] Optionally, the first receiving module 11 is specifically configured to:

[0157] Receiving an alarm message of a screen alarm type sent when the monitoring device detects that a state within the monitoring range changes from an unmanned state to a occupied state in an away-from-home mode; and / or

[0158] When the monitoring device detects an alarm sound in the away-from-home mode, the alarm information of the alarm type sent is a sound alarm.

[0159] Optionally, the device further comprises:

[0160] A monitoring video receiving module, used for receiving and storing a monitoring video of a second preset time length recorded by the monitoring device when the monitoring device detects that the monitoring range changes from an unmanned state to a manned state;

[0161] A monitoring video sending module is used to send the monitoring video to the monitoring service chatbot according to the notification message if a notification message sent by the monitoring service chatbot is received to instruct the monitoring video to be sent to the terminal, so that the monitoring service chatbot forwards the monitoring video to the terminal via the 5G message service platform.

[0162] Embodiment 4:

[0163] like Figure 5As shown, this embodiment provides an intelligent monitoring device in a home scenario, which is set in a monitoring service chatbot, and is used to execute the intelligent monitoring method in the home scenario in the above embodiment 2. The device includes:

[0164] The second receiving module 21 is used to receive the alarm information sent by the monitoring service platform through the interface between the monitoring service platform and the monitoring service platform, wherein the alarm information is sent by the monitoring service platform after receiving the alarm information sent by the monitoring device in the away mode;

[0165] The second sending module 22 is connected to the second receiving module 21, and is used to send the alarm information to the terminal bound to the monitoring device via the 5G message service platform.

[0166] Optionally, the device further comprises:

[0167] A binding module, used to bind the terminal with the monitoring device;

[0168] The setting module is used to receive and store the screen alarm contact and / or the sound alarm contact set by the user through the terminal.

[0169] Optionally, the binding module is specifically configured to receive a monitoring device identifier corresponding to the monitoring device input by a user through the terminal, and bind the terminal with the monitoring device according to the monitoring device identifier.

[0170] Optionally, the device further comprises:

[0171] a synchronization update module, configured to receive setting information of the user setting the monitoring mode to the away mode through the terminal, and synchronize the setting information to the monitoring service platform, so that the monitoring service platform notifies the monitoring device to start the away mode according to the setting information; or

[0172] Used to receive the information of automatically starting the away-home mode synchronized by the monitoring service platform, and update the corresponding monitoring mode according to the information of automatically starting the away-home mode.

[0173] Optionally, the second receiving module 21 is specifically configured to:

[0174] Receiving alarm information of a screen alarm type sent by the monitoring service platform through an interface with the monitoring service platform; and / or,

[0175] The alarm information of the alarm type of sound alarm sent by the monitoring service platform is received through the interface between the monitoring service platform and the monitoring service platform.

[0176] Optionally, the second sending module 22 is specifically configured to:

[0177] Sending alarm information of screen alarm type to the terminal via the 5G message service platform; and / or,

[0178] An alarm message of sound alarm type is sent to the terminal via the 5G message service platform.

[0179] Optionally, the device further comprises:

[0180] A first processing module, used for judging whether a first receipt message sent by the terminal indicating that the user has read the alarm message of the alarm type being a sound alarm is received, and if not, repeatedly sending the alarm message to the terminal at a preset time interval;

[0181] A second processing module is used to continuously receive the alarm information sent by the monitoring service platform, and determine whether the frequency of receiving the alarm information is greater than a preset frequency, and if so, send a notification message to the monitoring service platform to instruct the terminal to send the monitoring video;

[0182] A third processing module is used to receive the monitoring video returned by the monitoring service platform based on the notification message, and forward the monitoring video to the terminal via the 5G message service platform;

[0183] The fourth processing module is used to determine whether the second receipt information sent by the terminal to indicate that the user has read the monitoring video is received, and if not, send a first prompt information to a preset screen alarm contact.

[0184] Optionally, the device further comprises:

[0185] The fifth processing module is used to send a second prompt message to a preset sound alarm contact if the third receipt message sent by the terminal to indicate that the user has read the alarm message with the alarm type of sound alarm is not received within a third preset time period.

[0186] Embodiment 5:

[0187] refer to Figure 6 This embodiment provides an intelligent monitoring device for a home scenario, including a memory 31 and a processor 32. The memory 31 stores a computer program, and the processor 32 is configured to run the computer program to execute the intelligent monitoring method for a home scenario in Example 1 or Example 2.

[0188] The memory 31 is connected to the processor 32 . The memory 31 may be a flash memory, a read-only memory or other memory. The processor 32 may be a central processing unit or a single-chip microcomputer.

[0189] Embodiment 6:

[0190] This embodiment provides a computer-readable storage medium, on which a computer program is stored. When the computer program is executed by a processor, the intelligent monitoring method in the home scenario in the above-mentioned embodiment 1 or embodiment 2 is implemented.

[0191] The computer-readable storage medium includes volatile or non-volatile, removable or non-removable media implemented in any method or technology for storing information (such as computer-readable instructions, data structures, computer program modules or other data). Computer-readable storage media include, but are not limited to, RAM (Random Access Memory), ROM (Read-Only Memory), EEPROM (Electrically Erasable Programmable read only memory), flash memory or other memory technology, CD-ROM (Compact Disc Read-Only Memory), digital versatile disk (DVD) or other optical disk storage, magnetic cassettes, magnetic tapes, magnetic disk storage or other magnetic storage devices, or any other medium that can be used to store the desired information and can be accessed by a computer.

[0192] The smart monitoring methods, devices and readable storage media in home scenarios provided in Examples 2 to 6 do not require the monitoring device to support the RCS protocol stack, and do not change the interface between the monitoring device and the monitoring service platform. It only needs to connect the monitoring service platform and the 5G message service platform through the constructed monitoring service chatbot. When the monitoring service platform receives the alarm information sent by the monitoring device in the away-from-home mode, it sends the alarm information to the monitoring service chatbot through the interface between the monitoring service chatbot, so that the monitoring service chatbot sends the alarm information to the terminal bound to the monitoring device via the 5G message service platform. The present invention has no modification requirements for the monitoring equipment and still maintains its low cost and selling price. It makes little change to the monitoring service platform of the equipment manufacturer, and only needs to open the corresponding interface, so that the user experience can be upgraded at the lowest cost. This solves the problem that the existing monitoring method requires the monitoring device to support the RCS protocol stack, which increases the hardware cost and affects the market development of the equipment.

[0193] It is to be understood that the above embodiments are merely exemplary embodiments used to illustrate the principles of the present invention, but the present invention is not limited thereto. For those of ordinary skill in the art, various modifications and improvements can be made without departing from the spirit and essence of the present invention, and these modifications and improvements are also considered to be within the scope of protection of the present invention.

Claims

1. An intelligent monitoring method in a home scenario, It is characterized in that Applied to a monitoring service platform, the monitoring service platform is a platform used by equipment manufacturers to manage monitoring equipment, the method includes: Receiving alarm information sent by the monitoring device when the monitoring mode is the away mode, the alarm information including alarm information of which the alarm type is a picture alarm and alarm information of which the alarm type is a sound alarm; The alarm information is sent to the monitoring service chatbot through the interface between the monitoring service chatbot and the monitoring service chatbot, so that the monitoring service chatbot sends the alarm information to the terminal bound to the monitoring device via the 5G message service platform; wherein the monitoring service chatbot is used for information interaction between the monitoring service platform and the 5G message service platform, and the monitoring mode is set through the 5G message request sent by the terminal.

2. The method according to claim 1, It is characterized in that Before receiving the alarm information sent by the monitoring device in the away mode, the method further includes: receiving setting information of setting the monitoring mode to the away mode synchronously from the monitoring service chatbot, and notifying the monitoring device to start the away mode according to the setting information; or, Receive information for automatically starting the away-home mode sent by the monitoring device when the monitoring screen remains unchanged within a first preset time period, and synchronize the information for automatically starting the away-home mode to the monitoring service chatbot, so that the monitoring service chatbot updates the corresponding monitoring mode.

3. The method according to claim 1, It is characterized in that The receiving of alarm information sent by the monitoring device in the away-from-home mode includes: Receiving an alarm message of a screen alarm type sent when the monitoring device detects that a state within the monitoring range changes from an unmanned state to a occupied state in an away-from-home mode; and / or When the monitoring device detects an alarm sound in the away-from-home mode, the alarm information of the alarm type sent is a sound alarm.

4. The method according to claim 3, It is characterized in that After receiving the alarm information of the screen alarm type sent when the monitoring device detects that the monitoring range changes from an unmanned state to a occupied state in the away-from-home mode, the method further includes: Receiving and storing a monitoring video of a second preset time length recorded by the monitoring device when the monitoring device detects that the monitoring range changes from an unmanned state to a manned state; If a notification message is received from the monitoring service chatbot to instruct the monitoring video to be sent to the terminal, the monitoring video is sent to the monitoring service chatbot according to the notification message, so that the monitoring service chatbot forwards the monitoring video to the terminal via the 5G message service platform.

5. An intelligent monitoring method in a home scenario, It is characterized in that Applied to a monitoring service chatbot, the monitoring service chatbot is used for information interaction between a monitoring service platform and a 5G message service platform, the method comprising: The monitoring mode is set by sending a 5G message request through a terminal bound to the monitoring device, and the alarm information sent by the monitoring service platform is received through an interface with the monitoring service platform. The alarm information is sent by the monitoring service platform after receiving the alarm information sent by the monitoring device when the monitoring mode is away from home mode. The alarm information includes alarm information of the alarm type of screen alarm and alarm information of the alarm type of sound alarm. The monitoring service platform is a platform for equipment manufacturers to manage monitoring equipment; The alarm information is sent to the terminal bound to the monitoring device via the 5G message service platform.

6. The method according to claim 5, It is characterized in that Before receiving the alarm information sent by the monitoring service platform through the interface between the monitoring service platform and the monitoring service platform, the method further includes: Binding the terminal to the monitoring device; Receive and store the screen alarm contact and / or the sound alarm contact set by the user through the terminal.

7. The method according to claim 6, It is characterized in that The binding of the terminal with the monitoring device specifically includes: The monitoring device identifier corresponding to the monitoring device input by the user through the terminal is received, and the terminal is bound to the monitoring device according to the monitoring device identifier.

8. The method according to claim 5, It is characterized in that Before receiving the alarm information sent by the monitoring service platform through the interface between the monitoring service platform and the monitoring service platform, the method further includes: receiving setting information of the user setting the monitoring mode to the away mode through the terminal, and synchronizing the setting information to the monitoring service platform, so that the monitoring service platform notifies the monitoring device to start the away mode according to the setting information; or, Receive information about automatically starting the away-home mode synchronized by the monitoring service platform, and update the corresponding monitoring mode according to the information about automatically starting the away-home mode.

9. The method according to claim 5, It is characterized in that The receiving the alarm information sent by the monitoring service platform through the interface between the monitoring service platform specifically includes: Receiving alarm information of a screen alarm type sent by the monitoring service platform through an interface with the monitoring service platform; and / or, Receiving, through an interface with the monitoring service platform, alarm information of a sound alarm type sent by the monitoring service platform; The sending of the alarm information to the terminal bound to the monitoring device via the 5G message service platform specifically includes: Sending alarm information of screen alarm type to the terminal via the 5G message service platform; and / or, An alarm message of sound alarm type is sent to the terminal via the 5G message service platform.

10. The method according to claim 9, It is characterized in that After sending the alarm information whose alarm type is a screen alarm to the terminal via the 5G message service platform, the method further includes: Determine whether a first receipt message sent by the terminal indicating that the user has read the alarm message of the alarm type being a screen alarm is received, and if not, repeatedly send the alarm message to the terminal at a preset time interval; Continuously receiving the alarm information sent by the monitoring service platform, and determining whether the frequency of receiving the alarm information is greater than a preset frequency, and if so, sending a notification message to the monitoring service platform for instructing to send the monitoring video to the terminal; Receiving the monitoring video returned by the monitoring service platform based on the notification message, and forwarding the monitoring video to the terminal via the 5G message service platform; It is determined whether a second receipt message sent by the terminal indicating that the user has read the surveillance video is received. If not, a first prompt message is sent to a preset screen alarm contact.

11. The method according to claim 9, It is characterized in that After sending the alarm information whose alarm type is a sound alarm to the terminal via the 5G message service platform, the method further includes: If the third receipt information sent by the terminal for indicating that the user has read the alarm information of the alarm type being the sound alarm is not received within the third preset time period, a second prompt information is sent to a preset sound alarm contact person.

12. An intelligent monitoring device for home use. It is characterized in that The device is arranged on a monitoring service platform, which is a platform used by equipment manufacturers to manage monitoring equipment. The device includes: A first receiving module, used to receive alarm information sent by the monitoring device when the monitoring mode is the away mode, wherein the alarm information includes alarm information of which the alarm type is a picture alarm and alarm information of which the alarm type is a sound alarm; A first sending module is connected to the first receiving module, and is used to send the alarm information to the monitoring service chatbot through an interface with the monitoring service chatbot, so that the monitoring service chatbot sends the alarm information to the terminal bound to the monitoring device via the 5G message service platform; wherein the monitoring service chatbot is used for information interaction between the monitoring service platform and the 5G message service platform, and sets the monitoring mode through the 5G message request sent by the terminal.

13. An intelligent monitoring device for home use. It is characterized in that A monitoring service chatbot is provided, and the monitoring service chatbot is used for information interaction between the monitoring service platform and the 5G message service platform. The device includes: A second receiving module is used to set the monitoring mode through a 5G message request sent by a terminal bound to the monitoring device, and receive the alarm information sent by the monitoring service platform through an interface with the monitoring service platform. The alarm information is sent by the monitoring service platform after receiving the alarm information sent by the monitoring device when the monitoring mode is away from home mode. The alarm information includes alarm information of the alarm type being a screen alarm and alarm information of the alarm type being a sound alarm. The monitoring service platform is a platform for equipment manufacturers to manage monitoring equipment; The second sending module is connected to the second receiving module, and is used to send the alarm information to the terminal bound to the monitoring device via the 5G message service platform.

14. An intelligent monitoring device for home use. It is characterized in that It includes a memory and a processor, the memory stores a computer program, and the processor is configured to run the computer program to implement the intelligent monitoring method in a home scenario as described in any one of claims 1-4, or to implement the intelligent monitoring method in a home scenario as described in any one of claims 5-11.

15. A computer-readable storage medium, It is characterized in that The computer-readable storage medium stores a computer program, and when the computer program is executed by the processor, it implements the intelligent monitoring method in the home scenario as described in any one of claims 1-4, or implements the intelligent monitoring method in the home scenario as described in any one of claims 5-11.

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