Charging service method, system, electronic device, and storage medium

Abstract

The application discloses a charging service method and system, electronic equipment and storage medium, the method comprises: obtaining the charging request corresponding to the to-be-charged vehicle; determining the service content of the dispatched charging service vehicle based on the charging request; the service content includes vehicle charging service and user experience service; controlling the charging service vehicle to provide charging service based on the service content. Based on the charging request sent by the user, the dispatched charging service vehicle and the corresponding service content are determined, so that the charging service vehicle arriving at the to-be-charged vehicle charges the to-be-charged vehicle according to the service content, the provided charging service covers the charging service for the vehicle itself and the service for the user experience, the situation that the user can only wait aimlessly without any interaction with the user during the charging process is avoided, the charging waiting experience of the user is considered while the vehicle charging is satisfied, and the charging service quality and the user charging experience are effectively improved.

Description

TECHNICAL FIELD

[0001] The present application relates to the technical field of Internet of Vehicles, and in particular to a charging service method and system, an electronic device and a storage medium. BACKGROUND

[0002] At present, electric vehicles achieve endurance through charging, and the charging methods are divided into the following two kinds: fast charging, which is generally 30 minutes to charge about 80%; and slow charging, which takes several hours to fully charge the battery.

[0003] When the user of the vehicle to be charged (such as the driver of a network car) charges the electric vehicle with the charging service vehicle, the user is in a purposeless charging waiting state, and the entire charging waiting time is long, the driver can only wait, and the experience is poor; in addition, during the charging service process using the charging service vehicle, the user cannot intuitively obtain the charging progress information, further causing poor user experience. SUMMARY

[0004] The technical problem to be solved by the present application is to overcome the defects in the prior art that there is no interaction and feedback between the user and the charging service vehicle throughout the charging service process, resulting in poor user experience, and to provide a charging service method, system, electronic device and storage medium.

[0005] The present application solves the above technical problems by the following technical solutions:

[0006] The present application provides a charging service method, which comprises the following steps:

[0007] Obtaining a charging request corresponding to a vehicle to be charged;

[0008] Determining the service content of the assigned charging service vehicle based on the charging request;

[0009] The service content includes vehicle charging service and user experience service.

[0010] Controlling the charging service vehicle to provide charging service based on the service content.

[0011] In this scheme, the assigned charging service vehicle and the corresponding service content are determined based on the charging request sent by the user, so that the charging service vehicle arriving at the vehicle to be charged charges the vehicle to be charged according to the service content, the provided charging service covers the charging service for the vehicle itself and the service for the user experience, which avoids the situation that there is no interaction with the user during the charging process, and the user can only wait aimlessly, and achieves the charging waiting experience of the user while meeting the charging of the vehicle, effectively improving the charging service quality and the user charging experience.

[0012] The present application also provides a charging service system, which comprises:

[0013] The charging request acquisition module is configured to acquire a charging request corresponding to the vehicle to be charged.

[0014] The service content determination module is configured to determine service content of the assigned charging service vehicle based on the charging request.

[0015] The service content includes vehicle charging service and user experience service.

[0016] The charging service control module is configured to control the charging service vehicle to provide charging service based on the service content.

[0017] The application further provides an electronic device, which comprises a memory, a processor, and a computer program stored in the memory and executable on the processor, and the processor implements the charging service method when executing the computer program.

[0018] The application further provides a computer readable storage medium, which stores a computer program, and the computer program is executable on a processor to implement the charging service method.

[0019] On the basis of common knowledge in the art, the preferred conditions can be combined arbitrarily, that is, to obtain each preferred embodiment of the application.

[0020] The positive progress effect of the application is that:

[0021] In the application, the assigned charging service vehicle and the corresponding service content are determined based on the charging request sent by the user, so that the charging service vehicle reaching the vehicle to be charged provides charging service to the vehicle to be charged according to the service content, the provided charging service covers charging service for the vehicle itself and service for user experience, and the situation that the user can only wait aimlessly without any interaction with the user during the charging process is avoided, so that the charging waiting experience of the user is considered while the vehicle charging is satisfied, and the charging service quality and the user charging experience are effectively improved. BRIEF DESCRIPTION OF DRAWINGS

[0022] Figure 1 The flowchart of the charging service method of the embodiment 1 of the application.

[0023] Figure 2 The first flowchart of the charging service method of the embodiment 2 of the application.

[0024] Figure 3 The scene schematic diagram of the charging service of the embodiment 2 of the application.

[0025] Figure 4 The second flowchart of the charging service method of the embodiment 2 of the application.

[0026] Figure 5A third flowchart of the charging service method of embodiment 2 of the present application.

[0027] Figure 6 A fourth flowchart of the charging service method of embodiment 2 of the present application.

[0028] Figure 7 A fifth flowchart of the charging service method of embodiment 2 of the present application.

[0029] Figure 8 A module schematic diagram of the charging service system of embodiment 4 of the present application.

[0030] Figure 9 A structure schematic diagram of the electronic device for implementing the charging service method of embodiment 5 of the present application. DETAILED DESCRIPTION

[0031] The present application will be further described below by way of examples, but the present application is not limited in the scope of the examples.

[0032] Embodiment 1

[0033] As shown in the figure, the charging service method of the present embodiment includes: Figure 1

[0034] S101, obtaining a charging request corresponding to a to-be-charged vehicle;

[0035] The charging request can be triggered by a user through a charging order to generate, or can be realized by the user through a communication device of the to-be-charged vehicle to upload the charging request to a cloud server and the like.

[0036] The charging request includes vehicle association information, user experience demand information and the like, and the vehicle association information includes first position information, vehicle type parameter information, residual power information and the like.

[0037] S102, determining the service content of the dispatched charging service vehicle based on the charging request;

[0038] The service content includes vehicle charging service and user experience service.

[0039] S103, controlling the charging service vehicle to perform charging service based on the service content.

[0040] ​In this embodiment, the dispatched charging service vehicle and the corresponding service content are determined based on the charging request sent by the user, so that the charging service vehicle arriving at the vehicle to be charged charges the vehicle to be charged according to the service content, and the provided charging service covers the charging service for the vehicle itself and the service for the user experience, thereby avoiding the situation that there is no interaction with the user during the charging process, and the user can only wait aimlessly, and the charging service quality and the user charging experience are effectively improved while meeting the vehicle charging and considering the user charging waiting experience.

[0041] Embodiment 2

[0042] The charging service method of this embodiment is a further improvement of embodiment 1, specifically:

[0043] In an implementable scheme, as shown in Figure 2 S1021, obtaining charging service parameter information corresponding to a plurality of charging service vehicles;

[0044] S1021, obtaining charging service parameter information corresponding to a plurality of charging service vehicles;

[0045] The charging service parameter information includes but is not limited to the second position information and the device configuration information, different device configuration information is matched with different user experience requirements, and the device configuration information is used to represent the hardware device situation carried on the corresponding charging service vehicle.

[0046] S1022, determining the dispatched charging service vehicle based on the charging request and the charging service parameter information;

[0047] Based on the position of the vehicle to be charged, the vehicle type parameter and the user experience requirement, a charging service vehicle meeting the requirements is quickly, accurately and reasonably matched from a plurality of charging service vehicles to be dispatched, so as to ensure the overall efficiency and accuracy of the charging service.

[0048] S1023, determining the vehicle charging service provided by the dispatched charging service vehicle according to the vehicle association information, and determining the user experience service provided by the dispatched charging service vehicle according to the user experience requirement information.

[0049] Based on the vehicle type parameter information of the vehicle to be charged, the corresponding charging interface information is quickly matched, and then a charging service vehicle supporting the charging demand of the corresponding charging interface is quickly screened from a plurality of charging service vehicles, so as to ensure that the vehicle charging service can be smoothly provided.

[0050] Based on the user experience demand information, such as video resources (movies, TV series, animation, etc.) that the user wants to watch during the charging waiting, game interaction resources, animation / virtual display charging scene, display resources of charging progress, and the longest charging waiting time that the user can accept, etc., corresponding user experience services are generated, such as pre-downloading corresponding video resources, game resources, installing / updating systems to support virtual scene display functions, assigning charging service vehicles that can quickly charge to meet the longest charging waiting time of the user, and providing charging time consumption feedback during charging to avoid wasting the user's time and causing poor experience, etc. Thus, personalized user experience services are provided to different users, one-to-one charging services are realized as much as possible, and the charging experience of the user is greatly satisfied.

[0051] Of course, the experience feedback data of each charging process of the user can also be collected and stored, so as to analyze the experience demand of each user in more levels in time, optimize the charging service content and quality in the subsequent process, and further improve the charging experience of the user.

[0052] In an implementable scheme, the charging service vehicle of the embodiment is provided with entertainment equipment to provide various categories of experience content to meet the experience demands of different users.

[0053] Step S103 includes:

[0054] S1031, controlling the charging service vehicle to provide vehicle charging service to the vehicle to be charged, and controlling the entertainment equipment on the charging service vehicle to provide user experience service to the user.

[0055] By combining the entertainment equipment loaded on the charging service vehicle, or specially loading specific entertainment equipment on the charging service vehicle, the corresponding entertainment experience is provided to the user through the entertainment equipment, so that the user can easily and happily spend the charging waiting time.

[0056] The step of controlling the entertainment equipment on the charging service vehicle to provide user experience service to the user in step S1031 specifically includes: controlling the display equipment on the charging service vehicle to play video for the user.

[0057] Specifically, as shown in Figure 3 The entertainment equipment is display equipment, which includes a driving mechanism, a sliding guide rail B arranged outside a box body A of the charging service vehicle, and a plurality of display screens C movably arranged on the sliding guide rail B. At this time, the user experience service corresponds to video watching service, which includes but is not limited to video resources, game resources, installation / updating systems to support virtual scene display functions, etc.

[0058] The sliding guide rail can be a horizontal guide rail, a vertical guide rail, or a guide rail with other angles, etc. The display screen is moved to a set position based on the sliding guide rail to meet the viewing needs of the user of the corresponding vehicle to be charged. The display screen can correspond to the user sitting in the driving position, can also correspond to other personnel in the vehicle to be charged, and can also correspond to the user outside the vehicle to be charged, etc. When multiple display screens are provided, the viewing needs of multiple different users in different positions, other personnel corresponding to the vehicle to be charged, etc. can be met.

[0059] The specific user or users to which the video viewing service is provided can be determined and flexibly adjusted according to actual conditions, so this will not be repeated here.

[0060] In an implementable scheme, as shown in Figure 4 After step S1031, the following steps are further included:

[0061] S10311, collect a charging scene image;

[0062] S10312, determine relative position information between the vehicle to be charged and the charging service vehicle according to the charging scene image;

[0063] S10313, control the display screen to move to a target position based on the relative position information.

[0064] When the charging service vehicle reaches the vehicle to be charged, the camera is automatically turned on to collect the current charging scene image, and then the charging scene image is analyzed and processed to determine the relative distance between the vehicle to be charged and the charging service vehicle. Then, according to the relative distance, the display screen is controlled to move to a set position (for example, the default user is in the cab position of the vehicle to be charged at this time). Of course, this process can also be manually moved based on artificial manual mode, or a combination of automatic and manual modes to finally complete the position adjustment of the display screen.

[0065] In addition, the viewing angle, the upward viewing angle, etc. of the display screen can be automatically and manually adjusted to meet higher position adjustment needs to meet the charging experience needs of the user as much as possible. The same applies, so this will not be repeated here.

[0066] In an implementable scheme, as shown in Figure 5 After step S1031, the following steps are further included:

[0067] S10321, receive an external control instruction;

[0068] The external control instruction includes a voice control instruction or a text control instruction, etc.

[0069] S10322, control the display screen to move to a target position based on the external control instruction.

[0070] In combination with user interaction, based on user voice triggering or text content triggered in the corresponding input box, the display screen is directly adjusted to the corresponding position, so that the display screen reaches the set position in time and accurately to provide corresponding video watching service to the user, effectively ensuring the user's watching experience.

[0071] In an implementable scheme, as shown in Figure 6 the step S1031 further includes:

[0072] S10331, collecting user associated information;

[0073] The user associated information includes a user image collected by a camera and / or an infrared image collected by an infrared sensor.

[0074] S10332, obtaining user position information based on the user associated information;

[0075] S10333, controlling the display screen to move to the target position based on the user position information.

[0076] The image information of the user is collected to directly determine the position of the user, and then the display screen is adjusted to the position of the user, so that the display screen reaches the set position in time and accurately to provide corresponding video watching service to the user, effectively ensuring the user's watching experience.

[0077] Of course, the above-mentioned schemes based on charging scene images, external control instructions and user associated information can be combined with two or more schemes according to actual needs to finally determine the adjustment position of the display screen, further improving the accuracy of the adjustment position of the display screen and improving the overall experience of the user.

[0078] In an implementable scheme, as shown in Figure 7 the step S1031 further includes:

[0079] S104, obtaining charging parameter information corresponding to the to-be-charged vehicle;

[0080] S105, controlling the display of the charging parameter information at the set position of the display screen;

[0081] The charged electric quantity, the remaining charged electric quantity, the charging time length, the remaining charging time length and other information of the to-be-charged vehicle are displayed in real time at the set position (such as the upper left corner, the lower right corner, etc.) of the display screen, so that the user can know the charging progress in time, further ensuring the charging experience.

[0082] In addition, the animation or virtual picture of the charging scene can be displayed in the display plane, and the information can be reported in combination with a specific voice package, so as to further relieve the boredom of the user in the charging waiting process and improve the visual experience and auditory experience of the user.

[0083] In an implementable solution, the charging service method of the embodiment further comprises:

[0084] When the charging parameter information reaches the set threshold, the control stops the vehicle charging service;

[0085] Record the play progress information of the video;

[0086] Obtain the user information of the user sending the charging request;

[0087] Establish and store the mapping relationship between the play progress information and the user information.

[0088] When the current charging service is completed, stop the vehicle charging service and the user experience service, and timely record the current video play progress and upload it to the cloud server to meet the user's demand for directly calling and continuing to play and watch the charging experience in the next charging process.

[0089] In an implementable solution, the to-be-charged vehicle is in communication connection (such as Bluetooth connection, etc.) with the charging service vehicle, and the method of the embodiment further comprises the following steps:

[0090] Control the voice device of the to-be-charged vehicle to play the audio content corresponding to the video. By controlling the voice device of the to-be-charged vehicle to play the audio of the video resource, etc., instead of the charging service vehicle providing voice playing, the user's experience in the to-be-charged vehicle is better, and the user's viewing experience is guaranteed.

[0091] In an implementable solution, the charging service vehicle is in communication connection (such as Bluetooth connection, etc.) with the intelligent terminal, and the method of the embodiment further comprises the following steps:

[0092] Control the display screen of the charging service vehicle to display the resource data sent by the intelligent terminal.

[0093] The charging service vehicle and the intelligent terminal can interact, and the display screen plays the content of the video resource based on the user experience demand information, receives the playing request sent by the intelligent terminal, directly displays the video resource sent by the intelligent terminal, flexibly controls the playing content, and further guarantees the user's viewing experience.

[0094] When playing the resource data sent by the intelligent terminal according to the playing request, the video resource based on the user experience demand information is automatically paused; when the resource data sent by the intelligent terminal is exited, the video resource based on the user experience demand information is automatically called and continued to play, so as to guarantee the user's viewing experience.

[0095] In this embodiment, the dispatched charging service vehicle and the corresponding service content are determined based on the charging request sent by the user, so as to control the charging service vehicle arriving at the vehicle to be charged to charge the vehicle to be charged according to the service content. The provided charging service covers the charging service for the vehicle itself and the service for the user experience, so that the monotonous charging waiting time becomes more relaxed and pleasant, and the situation that the user can only wait aimlessly without any interaction with the user during the charging process is avoided. The charging waiting experience of the user is considered while meeting the charging of the vehicle, and the charging service quality and the charging experience of the user are effectively improved. Meanwhile, based on the movable display screen, the position of the display screen can be automatically adjusted without being limited by the parking position of the vehicle to be charged, the timeliness and accuracy of the position adjustment of the display screen are ensured, and the viewing experience of the user is effectively improved.

[0096] Embodiment 5

[0097] As shown in Figure 8 , the charging service system of this embodiment comprises:

[0098] The charging request acquisition module 1 is configured to acquire the charging request corresponding to the vehicle to be charged.

[0099] The charging request can be triggered and generated by the user through a charging order, or can be uploaded to a cloud server and the like through the communication equipment of the vehicle to be charged.

[0100] The charging request comprises vehicle association information, user experience demand information and the like. The vehicle association information comprises first position information, vehicle type parameter information, residual power information and the like.

[0101] The service content determination module 2 is configured to determine the service content of the dispatched charging service vehicle based on the charging request.

[0102] The service content comprises vehicle charging service and user experience service.

[0103] The charging service control module 3 is configured to control the charging service vehicle to perform charging service based on the service content.

[0104] In this embodiment, the dispatched charging service vehicle and the corresponding service content are determined based on the charging request sent by the user, so as to control the charging service vehicle arriving at the vehicle to be charged to charge the vehicle to be charged according to the service content. The provided charging service covers the charging service for the vehicle itself and the service for the user experience, so that the monotonous charging waiting time becomes more relaxed and pleasant, and the situation that the user can only wait aimlessly without any interaction with the user during the charging process is avoided. The charging waiting experience of the user is considered while meeting the charging of the vehicle, and the charging service quality and the charging experience of the user are effectively improved.

[0105] Embodiment 4

[0106] The charging service system of the embodiment is a further improvement of Embodiment 5, and specifically:

[0107] In an implementable solution, the service content determination module 2 of the embodiment includes:

[0108] a parameter information acquisition unit configured to acquire charging service parameter information corresponding to a plurality of charging service vehicles;

[0109] The charging service parameter information includes second location information and device configuration information, and different device configuration information is adapted to different user experience requirements.

[0110] a charging service vehicle determination unit configured to determine a dispatched charging service vehicle based on the charging request and the charging service parameter information;

[0111] a vehicle charging service determination unit configured to determine vehicle charging service provided by the dispatched charging service vehicle according to the vehicle association information;

[0112] a user experience service determination unit configured to determine user experience service provided by the dispatched charging service vehicle according to the user experience requirement information.

[0113] In an implementable solution, the charging service vehicle is provided with an entertainment device.

[0114] The charging service control module 3 of the embodiment includes:

[0115] a vehicle charging service control unit configured to control the charging service vehicle to provide vehicle charging service to the vehicle to be charged;

[0116] a user experience service control unit configured to control the entertainment device on the charging service vehicle to provide user experience service to the user.

[0117] Specifically, the entertainment device includes a display device, the display device includes a sliding guide rail provided on the outer side of the box body of the charging service vehicle, and a plurality of display screens movably arranged on the sliding guide rail, and the user experience service corresponds to video watching service.

[0118] The user experience service control unit is configured to control the display device on the charging service vehicle to play video for the user.

[0119] In an implementable solution, the charging service system of the embodiment further includes:

[0120] a scene image acquisition module configured to acquire a charging scene image;

[0121] a relative position information determination module configured to determine relative position information of the vehicle to be charged and the charging service vehicle according to the charging scene image;

[0122] The mobile control module is configured to control the display screen to move to a target position based on the relative position information.

[0123] In an implementable solution, the charging service system of the embodiment further comprises:

[0124] The instruction receiving module is configured to receive an external control instruction.

[0125] The external control instruction comprises a voice control instruction or a text control instruction.

[0126] The mobile control module is configured to control the display screen to move to a target position based on the external control instruction.

[0127] In an implementable solution, the charging service system of the embodiment further comprises:

[0128] The user association information collecting module is configured to collect user association information.

[0129] The user association information comprises a user image collected by a camera and / or an infrared image collected by an infrared sensor.

[0130] The user position information obtaining module is configured to obtain user position information based on the user association information.

[0131] The mobile control module is configured to control the display screen to move to a target position based on the user position information.

[0132] In an implementable solution, the charging service system of the embodiment further comprises:

[0133] The charging parameter information obtaining module is configured to obtain charging parameter information corresponding to the vehicle to be charged.

[0134] The display control module is configured to control the display of the charging parameter information at a set position of the display screen.

[0135] The charging service control module 3 is further configured to control the stop of the vehicle charging service when the charging parameter information reaches a set threshold.

[0136] The progress information recording module is configured to record the play progress information of the video.

[0137] The user information obtaining module is configured to obtain user information of a user sending a charging request.

[0138] The mapping relationship establishing module is configured to establish and store a mapping relationship between the play progress information and the user information.

[0139] In an implementable solution, the vehicle to be charged is in communication connection with the charging service vehicle.

[0140] The charging service system of the embodiment further comprises:

[0141] The playing control module is configured to control the voice device of the charging service vehicle to play audio content corresponding to the video.

[0142] In an implementable solution, the charging service vehicle is in communication connection with the intelligent terminal.

[0143] The charging service system of the embodiment further comprises:

[0144] The display control module is further configured to control the display screen of the charging service vehicle to display the resource data sent by the intelligent terminal.

[0145] It should be noted that the charging service principle of the embodiment is similar to the implementation principle of the charging service method in Embodiments 1 or 2, and thus will not be described herein again.

[0146] In the embodiment, the dispatched charging service vehicle and the corresponding service content are determined based on the charging request sent by the user, so as to control the charging service vehicle reaching the vehicle to be charged to charge the vehicle to be charged according to the service content, and the provided charging service covers the charging service for the vehicle itself and the service for the user experience, thereby avoiding the situation that there is no interaction with the user during the charging process, and the user can only wait aimlessly, achieving the charging of the vehicle while taking into account the charging waiting experience of the user, and effectively improving the charging service quality and the charging experience of the user.

[0147] Embodiment 5

[0148] Figure 9 A structural schematic diagram of an electronic device provided in Embodiment 5 of the present application is shown. The electronic device comprises a memory, a processor, and a computer program stored in the memory and executable on the processor, and the processor implements the charging service method in any one of Embodiments 1 or 2 when executing the program. Figure 9 The displayed electronic device 30 is merely an example and should not impose any limitation on the functions and use range of the embodiment of the present application.

[0149] As shown in Figure 9 The electronic device 30 can be in the form of a general computing device, for example, it can be a server device. The components of the electronic device 30 can include but are not limited to the above-mentioned at least one processor 31, the above-mentioned at least one memory 32, and a bus 33 connecting different system components including the memory 32 and the processor 31.

[0150] The bus 33 includes a data bus, an address bus, and a control bus.

[0151] The memory 32 can include a volatile memory, such as a random access memory (RAM) 321 and / or a cache memory 322, and can further include a read-only memory (ROM) 323.

[0152] The memory 32 can also include a program / utility 325 having a set (at least one) of program modules 324, including but not limited to an operating system, one or more application programs, other program modules, and program data, each of which or a combination thereof, can include implementation of a network environment.

[0153] The processor 31 performs various function applications and data processing by running the computer program stored in the memory 32, such as the charging service method in any one of the embodiments 1 or 2.

[0154] The electronic device 30 can also communicate with one or more external devices 34 such as a keyboard, a pointing device, etc. through an input / output (I / O) interface 35. Further, the model generating device 30 can communicate with one or more networks, such as a local area network (LAN), a wide area network (WAN), and / or a public network, such as the Internet, through a network adapter 36. As Figure 9 illustrated, the network adapter 36 communicates with the other modules of the model generating device 30 through the bus 33. It should be appreciated that although not shown, other hardware and / or software modules could be used in conjunction with the model generating device 30, including but not limited to, microcode, device drivers, redundant processing units, external disk drive arrays, RAID systems, tape drives, and data archival storage systems, etc.

[0155] It should be noted that although several units / modules or sub-units / modules of the electronic device are mentioned in the foregoing detailed description, such a division is merely exemplary and not mandatory. Indeed, according to the embodiments of the present application, the features and functions of two or more units / modules described above can be embodied in one unit / module. Conversely, the features and functions of one unit / module described above can be further divided into several units / modules embodied.

[0156] Embodiment 6

[0157] The present embodiment provides a computer readable storage medium, having stored thereon a computer program, the program being executed by a processor to implement the steps of the charging service method in any one of the embodiments 1 or 2.

[0158] More specifically, the readable storage medium can include, but is not limited to, a portable disc, a hard disk, a random access memory, a read-only memory, an erasable programmable read-only memory, an optical storage device, a magnetic storage device, or any suitable combination of the above.

[0159] In possible implementation manners, the present application can also be implemented in the form of a program product, which comprises program codes for causing a terminal device to perform the steps in the charging service method in any one of embodiments 1 or 2 when the program product is run on the terminal device.

[0160] Wherein the program codes for executing the present application can be written in any combination of one or more programming languages, and can be executed completely on the user device, partially on the user device, as a stand-alone software package, partially on the user device and partially on a remote device, or completely on a remote device.

[0161] Although the specific implementation manners of the present application are described above, those skilled in the art should understand that this is only an example, and the protection scope of the present application is defined by the appended claims. Those skilled in the art can make various changes or modifications to these implementation manners without departing from the principles and essence of the present application, and these changes and modifications all fall within the protection scope of the present application.

Claims

1. A charging service method, characterized in that, the method comprises the following steps: obtaining a charging request corresponding to a vehicle to be charged; determining service content of a dispatched charging service vehicle based on the charging request; wherein the service content comprises vehicle charging service and user experience service; controlling the charging service vehicle to provide the charging service based on the service content; the charging service vehicle is provided with entertainment equipment, and the controlling the charging service vehicle to provide the charging service based on the service content comprises: controlling the charging service vehicle to provide the vehicle charging service to the vehicle to be charged; controlling the entertainment equipment on the charging service vehicle to provide the user experience service to a user; the entertainment equipment comprises display equipment, the display equipment comprises a sliding rail provided on the outside of a box body of the charging service vehicle, and a plurality of display screens movably arranged on the sliding rail, and the user experience service corresponds to video watching service; the controlling the entertainment equipment on the charging service vehicle to provide the user experience service to a user comprises: controlling the display equipment on the charging service vehicle to play a video for a user. 2.The charging service method of claim 1, wherein the charging request comprises vehicle association information and user experience demand information, and the vehicle association information comprises first location information and vehicle model parameter information; the determining service content of a dispatched charging service vehicle based on the charging request comprises: obtaining charging service parameter information corresponding to a plurality of charging service vehicles; wherein the charging service parameter information comprises second location information and equipment configuration information, and different equipment configuration information is adapted to different user experience demands; determining the dispatched charging service vehicle based on the charging request and the charging service parameter information; determining the vehicle charging service provided by the dispatched charging service vehicle according to the vehicle association information, and determining the user experience service provided by the dispatched charging service vehicle according to the user experience demand information. 3.The charging service method of claim 1, wherein the method further comprises the following steps: collecting a charging scene image; determining relative position information of the vehicle to be charged and the charging service vehicle based on the charging scene image; controlling the display screen to move to a target position based on the relative position information. 4.The charging service method of claim 1, wherein the method further comprises the following steps: receiving an external control instruction; wherein, the external control instruction comprises a voice control instruction or a text control instruction; controlling the display screen to move to a target position based on the external control instruction. 5.The charging service method of claim 1, wherein the method further comprises the following steps: collecting user association information; wherein, the user association information comprises a user image collected by a camera and / or an infrared image collected by an infrared sensor; obtaining user position information based on the user association information; controlling the display screen to move to a target position based on the user position information. 6.The charging service method of any one of claims 1-5, further comprising: obtaining charging parameter information corresponding to the vehicle to be charged. controlling the display screen to display the charging parameter information at a set position of the display screen; and / or, controlling the charging service vehicle to stop the charging service when the charging parameter information reaches a set threshold value; recording the play progress information of the video; obtaining user information of a user who sends the charging request; establishing and storing a mapping relationship between the play progress information and the user information.

7. The charging service method of claim 6, wherein the vehicle to be charged is communicatively connected with the charging service vehicle, and the method further comprises the following steps: controlling the voice device of the vehicle to be charged to play audio content corresponding to the video; and / or, the charging service vehicle is communicatively connected with the intelligent terminal, and the method further comprises the following steps: controlling the display screen of the charging service vehicle to display resource data sent by the intelligent terminal.

8. A charging service system, characterized in that, the system comprises: a charging request obtaining module configured to obtain a charging request corresponding to a vehicle to be charged; a service content determining module configured to determine service content of a charging service vehicle based on the charging request; wherein the service content comprises vehicle charging service and user experience service; a charging service controlling module configured to control the charging service vehicle to provide the charging service based on the service content; the charging service vehicle is provided with an entertainment device, and the control of the charging service vehicle to provide the charging service based on the service content comprises: controlling the charging service vehicle to provide the vehicle charging service to the vehicle to be charged; controlling the entertainment device on the charging service vehicle to provide the user experience service to a user; the entertainment device comprises a display device, the display device comprises a sliding guide rail provided on the outside of a box body of the charging service vehicle, and a plurality of display screens movably arranged on the sliding guide rail, and the user experience service corresponds to a video watching service; the control of the entertainment device on the charging service vehicle to provide the user experience service to a user comprises: controlling the display device on the charging service vehicle to play a video for a user.

9. An electronic device, comprising a memory, a processor, and a computer program stored in the memory and executable on the processor, characterized in that, the processor executes the computer program to implement the charging service method of any one of claims 1-7.

10. A computer readable storage medium having a computer program stored thereon, characterized in that, the computer program is executed by a processor to implement the charging service method of any one of claims 1-7.

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