A system and method for monitoring the operation of a card issuer

Abstract

The present application relates to the field of card issuing machine monitoring, and particularly relates to a running monitoring system and method for a card issuing machine, which is used to solve the problem that the existing card issuing machine is prone to card issuing failure and abnormality of equipment jam, which affects user experience and may even cause economic loss; the system comprises the following modules: a running monitoring platform, a machine monitoring module, an information analysis module, a pre-warning reminding module, an information identification module and a fault alarm module; the method can collect running state data of the card issuing machine in real time, intelligently process and analyze the collected data, accurately determine the running state of the card issuing machine, timely discover possible problems of the card issuing machine, remind staff to process when problems occur, effectively avoid the expansion of potential problems, timely process potential problems, improve the stability and reliability of the card issuing machine, improve user experience, and have a wide application prospect.

Description

TECHNICAL FIELD

[0001] The present application relates to the field of card issuing machines, in particular to a running monitoring system and method for a card issuing machine. BACKGROUND

[0002] With the rapid development of technology, card issuing machines are widely used in banks, supermarkets, cinemas and other places, bringing great convenience to people's lives. However, during the long running process of the card issuing machine, problems such as card issuing failure and device jamming may occur, affecting user experience and even causing economic losses. Therefore, it is particularly important to monitor the running state of the card issuing machine in real time, discover and handle potential problems in a timely manner. SUMMARY

[0003] In order to overcome the above technical problems, the purpose of the present application is to provide a running monitoring system and method for a card issuing machine: a machine monitoring instruction is generated by the running monitoring platform after the card issuing machine starts, the running state of the card issuing machine is monitored by the machine monitoring module after receiving the machine monitoring instruction, the machine monitoring information of the card issuing machine is obtained, the machine monitoring coefficient is obtained by the information analysis module according to the machine monitoring information, the pre-warning reminder instruction or the normal reminder instruction is generated by the running monitoring platform according to the machine monitoring coefficient, the pre-warning reminder light is controlled to turn on by the pre-warning reminder module according to the pre-warning reminder instruction or the normal reminder instruction, the identity card information is obtained by the information recognition module, the card issuing of the card issuing machine is controlled by the running monitoring platform according to the identity card information, and if the card issuing fails, a fault alarm instruction is generated, and the fault alarm bell sound is sounded by the fault alarm module after receiving the fault alarm instruction. The present application solves the problems of existing card issuing machines, such as card issuing failure, device jamming, affecting user experience, and even causing economic losses.

[0004] The purpose of the present application can be achieved by the following technical solutions:

[0005] A running monitoring system for a card issuing machine, comprising:

[0006] A running monitoring platform is used to generate a machine monitoring instruction after the card issuing machine starts, and send the machine monitoring instruction to the machine monitoring module; and is also used to generate a pre-warning reminder instruction or a normal reminder instruction according to a machine monitoring coefficient JQ, and send the pre-warning reminder instruction or the normal reminder instruction to the pre-warning reminder module;

[0007] The specific process of the running monitoring platform generating the pre-warning reminder instruction or the normal reminder instruction is as follows:

[0008] The machine monitoring coefficient JQ is compared with a preset machine monitoring threshold JQy:

[0009] If the machine monitoring coefficient JQ is greater than the machine monitoring threshold JQy, a warning reminder instruction is generated and sent to the warning reminder module;

[0010] If the machine monitoring coefficient JQ is less than the machine monitoring threshold JQy, a normal reminder instruction is generated and sent to the warning reminder module;

[0011] The machine monitoring module is used to monitor the running state of the card issuing machine after receiving the machine monitoring instruction, obtain machine monitoring information of the card issuing machine, and send the machine monitoring information to the information analysis module; wherein the machine monitoring information includes the operating temperature value YW, the use value SY, the error value WC and the maintenance value WX;

[0012] The information analysis module is used to obtain the machine monitoring coefficient JQ according to the machine monitoring information, and send the machine monitoring coefficient JQ to the running monitoring platform;

[0013] The specific process of obtaining the machine monitoring coefficient JQ by the information analysis module is as follows:

[0014] The operating temperature value YW, the use value SY, the error value WC and the maintenance value WX are quantitatively processed, the numerical values of the operating temperature value YW, the use value SY, the error value WC and the maintenance value WX are extracted, and they are substituted into the formula to calculate, according to the formula The machine monitoring coefficient JQ is obtained, wherein μ is a preset error adjustment factor, μ=0.818, α1, α2, α3 and α4 are preset weight coefficients corresponding to the operating temperature value YW, the use value SY, the error value WC and the maintenance value WX, respectively, and α1, α2, α3 and α4 satisfy α4>α3>α1>α2>2.125, α1=2.81, α2=2.36, α3=3.25 and α4=3.98;

[0015] The machine monitoring coefficient JQ is sent to the running monitoring platform;

[0016] The warning reminder module is used to control the warning reminder light to light up according to the warning reminder instruction or the normal reminder instruction.

[0017] As a further scheme of the application, the specific process of obtaining the operating temperature value YW by the machine monitoring module is as follows:

[0018] After receiving the machine monitoring instruction, the running state of the card issuing machine is monitored, the operating temperature of the card issuing machine is obtained, and it is marked as the operating temperature value YW.

[0019] As a further scheme of the application, the specific process of obtaining the use value SY by the machine monitoring module is as follows:

[0020] The total card issuing times and the total running time length of the card issuing machine historical data are acquired, and are marked as a card issuing times value FC and a running time length value YS respectively, the card issuing times value FC and the running time length value YS are quantitatively processed, the values of the card issuing times value FC and the running time length value YS are extracted, and are substituted into a formula to calculate, and the usage value SY is obtained according to the formula , wherein s1 and s2 are preset proportion coefficients corresponding to the card issuing times value FC and the running time length value YS respectively, s1 and s2 satisfy s1 + s2 = 1, 0 < s1 < s2 < 1, s1 = 0.37 and s2 = 0.63.

[0021] As a further scheme of the present application, the specific process in which the machine monitoring module acquires the error value WC is as follows:

[0022] The ratio between the card issuing error times of the card issuing machine in the recent preset time length and the total card issuing times is acquired, and is marked as a card issuing error rate CL, the card issuing rate in the recent running process of the card issuing machine is acquired, the difference between the maximum card issuing rate and the minimum card issuing rate is acquired, and is marked as an extreme speed difference JC, the average card issuing rate in the recent running process of the card issuing machine is acquired, and is marked as a speed average FS, the difference between the speed average FS and the preset card issuing rate is acquired, and is marked as a preset speed difference YC, the card issuing error rate CL, the extreme speed difference JC and the preset speed difference YC are quantitatively processed, the values of the card issuing error rate CL, the extreme speed difference JC and the preset speed difference YC are extracted, and are substituted into a formula to calculate, and the error value WC is obtained according to the formula , wherein w1, w2 and w3 are preset proportion coefficients corresponding to the card issuing error rate CL, the extreme speed difference JC and the preset speed difference YC respectively, w1, w2 and w3 satisfy w1 + w2 + w3 = 1, 0 < w1 < w2 < w3 < 1, w1 = 0.18, w2 = 0.32 and w3 = 0.50.

[0023] As a further scheme of the present application, the specific process in which the machine monitoring module acquires the error value WC is as follows:

[0024] The times of repairing but not replacing parts and the times of repairing and replacing parts of the card issuing machine historical data are acquired, and are marked as a first repairing value DX and a second repairing value EX respectively, the first repairing value DX and the second repairing value EX are quantitatively processed, the values of the first repairing value DX and the second repairing value EX are extracted, and are substituted into a formula to calculate, and the repairing value WX is obtained according to the formula , wherein x1 and x2 are preset proportion coefficients corresponding to the first repairing value DX and the second repairing value EX respectively, x1 and x2 satisfy x1 + x2 = 1, 0 < x1 < x2 < 1, x1 = 0.22 and x2 = 0.78.

[0025] As a further scheme of the present application, the specific process in which the pre-warning reminding module controls the pre-warning reminding lamp to light up is as follows:

[0026] After receiving the pre-warning reminding instruction, an abnormal alarm bell rings, and the pre-warning reminding lamp is controlled to light up a red light.

[0027] After receiving the normal reminding instruction, the pre-warning reminding lamp is controlled to light up a green light.

[0028] As a further scheme of the present application, the operation monitoring system for the card dispenser further comprises:

[0029] An information identification module is configured to acquire the ID card information.

[0030] As a further scheme of the present application, the specific process in which the information identification module acquires the ID card information is as follows:

[0031] The ID card is placed in a card reading area, the ID card information is read by a card reader device, and the ID card information is sent to the operation monitoring platform; wherein the ID card information includes the name and the ID card number.

[0032] As a further scheme of the present application, the operation monitoring platform is further configured to control the card dispenser to dispense a card according to the ID card information, generate a fault alarm instruction if the card dispensing is wrong, and send the fault alarm instruction to the fault alarm module.

[0033] As a further scheme of the present application, the specific process in which the operation monitoring platform controls the card dispenser to dispense a card is as follows:

[0034] After receiving the ID card information, the card located at the front of the card dispensing area in the card dispenser is acquired, and is marked as a to-be-bound card; the card information of the to-be-bound card is acquired, and the card information and the ID card information are one-to-one corresponding; after the binding is completed, the to-be-bound card is marked as a bound card, and the bound card is controlled to be output from the card outlet of the card dispenser.

[0035] If the bound card is not output from the card outlet of the card dispenser within a preset time period since the time when the ID card information is received, the number of times of card dispensing errors is increased by one, and a fault alarm instruction is generated and sent to the fault alarm module.

[0036] As a further scheme of the present application, the operation monitoring system for the card dispenser further comprises:

[0037] A fault alarm module is configured to ring a fault alarm bell after receiving the fault alarm instruction.

[0038] As a further scheme of the present application, an operation monitoring method for a card dispenser comprises the following steps:

[0039] Step one: after the card issuing machine starts, a machine monitoring instruction is generated and sent to the machine monitoring module;

[0040] Step two: after the machine monitoring module receives the machine monitoring instruction, the running state of the card issuing machine is monitored to obtain machine monitoring information, wherein the machine monitoring information includes operating temperature value YW, usage value SY, error value WC and maintenance value WX, and the machine monitoring information is sent to the information analysis module;

[0041] Step three: the information analysis module obtains a machine monitoring coefficient JQ according to the machine monitoring information, and sends the machine monitoring coefficient JQ to the running monitoring platform;

[0042] Step four: the running monitoring platform generates a pre-warning reminder instruction or a normal reminder instruction according to the machine monitoring coefficient JQ, and sends the pre-warning reminder instruction or the normal reminder instruction to the pre-warning reminder module;

[0043] Step five: the pre-warning reminder module controls the pre-warning reminder light to turn on according to the pre-warning reminder instruction or the normal reminder instruction;

[0044] Step six: the information recognition module obtains the identity card information and sends the identity card information to the running monitoring platform;

[0045] Step seven: the running monitoring platform controls the card issuing machine to issue cards according to the identity card information, and generates a fault alarm instruction if the card issuing is wrong, and sends the fault alarm instruction to the fault alarm module;

[0046] Step eight: the fault alarm module rings a fault alarm bell sound after receiving the fault alarm instruction.

[0047] The beneficial effects of the present application are as follows:

[0048] The running monitoring system and method for the card issuing machine can monitor the running state of the card issuing machine, obtain machine monitoring information, and obtain a machine monitoring coefficient from the machine monitoring information, which can comprehensively measure the abnormality degree of the running state of the card issuing machine, and the greater the machine monitoring coefficient, the higher the abnormality degree of the running state of the card issuing machine, indicating that the card issuing machine is prone to failure, and then a pre-warning reminder is given, the card issuing machine starts to work normally when the abnormality degree of the running state is low, and the card issuing operation is performed, and a fault alarm bell sound is sounded after the card issuing is wrong;

[0049] In summary, the application provides a running monitoring system and method for a card issuing machine, which can collect running state data of the card issuing machine in real time, intelligently process and analyze the collected data, accurately determine the running state of the card issuing machine, timely find possible problems of the card issuing machine, remind staff to process the problems after the problems occur, effectively avoid the expansion of potential problems, timely process potential problems, improve the stability and reliability of the card issuing machine, improve user experience, and have a wide application prospect. BRIEF DESCRIPTION OF DRAWINGS

[0050] The application will be further described below with reference to the drawings.

[0051] Figure 1 is a principle block diagram of a running monitoring system for a card issuing machine in the application;

[0052] Figure 2 is a flow chart of a running monitoring method for a card issuing machine in the application. DETAILED DESCRIPTION

[0053] The technical solutions in the embodiments of the application will be clearly and completely described below with reference to the embodiments of the application. Obviously, the described embodiments are only part of the embodiments of the application, rather than all the embodiments of the application. Based on the embodiments in the application, all other embodiments obtained by those skilled in the art without creative labor fall within the protection scope of the application.

[0054] Embodiment 1

[0055] Please refer to Figure 1 The embodiment is a running monitoring system for a card issuing machine, which comprises the following modules: a running monitoring platform, a machine monitoring module, an information analysis module, a pre-warning reminding module, an information identification module, and a fault alarm module.

[0056] The running monitoring platform is used to generate a machine monitoring instruction when the card issuing machine starts, and send the machine monitoring instruction to the machine monitoring module; is also used to generate a pre-warning reminding instruction or a normal reminding instruction according to a machine monitoring coefficient JQ, and send the pre-warning reminding instruction or the normal reminding instruction to the pre-warning reminding module; and is also used to control the card issuing machine to issue a card according to an ID information, generate a fault alarm instruction if the card issuing is wrong, and send the fault alarm instruction to the fault alarm module.

[0057] The machine monitoring module is used to monitor the running state of the card issuing machine after receiving the machine monitoring instruction, obtain machine monitoring information of the card issuing machine, and send the machine monitoring information to the information analysis module; wherein the machine monitoring information comprises an operating temperature value YW, a use value SY, an error value WC, and a maintenance value WX.

[0058] The information analysis module is configured to obtain a machine monitoring coefficient JQ according to the machine monitoring information, and send the machine monitoring coefficient JQ to the operation monitoring platform.

[0059] The early warning reminding module is configured to control the early warning reminding lamp to light up according to the early warning reminding instruction or the normal reminding instruction.

[0060] The information identification module is configured to obtain the ID card information, and send the ID card information to the operation monitoring platform.

[0061] The fault alarm module is configured to ring the fault alarm bell sound after receiving the fault alarm instruction.

[0062] Embodiment 2:

[0063] As shown in FIG. Figure 2 The operation monitoring method for the card issuing machine comprises the following steps:

[0064] Step 1: The operation monitoring platform generates a machine monitoring instruction after the card issuing machine is started, and sends the machine monitoring instruction to the machine monitoring module.

[0065] Step 2: The machine monitoring module monitors the operation state of the card issuing machine after receiving the machine monitoring instruction, obtains machine monitoring information of the card issuing machine, wherein the machine monitoring information comprises an operation temperature value YW, a use value SY, an error value WC and a maintenance value WX, and sends the machine monitoring information to the information analysis module.

[0066] Step 3: The information analysis module obtains a machine monitoring coefficient JQ according to the machine monitoring information, and sends the machine monitoring coefficient JQ to the operation monitoring platform.

[0067] Step 4: The operation monitoring platform generates an early warning reminding instruction or a normal reminding instruction according to the machine monitoring coefficient JQ, and sends the early warning reminding instruction or the normal reminding instruction to the early warning reminding module.

[0068] Step 5: The early warning reminding module controls the early warning reminding lamp to light up according to the early warning reminding instruction or the normal reminding instruction.

[0069] Step 6: The information identification module obtains ID card information, and sends the ID card information to the operation monitoring platform.

[0070] Step 7: The operation monitoring platform controls the card issuing machine to issue a card according to the ID card information, generates a fault alarm instruction if the card issuing is wrong, and sends the fault alarm instruction to the fault alarm module.

[0071] Step 8: The fault alarm module rings a fault alarm bell sound after receiving the fault alarm instruction.

[0072] Embodiment 3

[0073] Based on any of the above embodiments, the embodiment 3 of the present application is a running monitoring platform, and the running monitoring platform has three functions;

[0074] The first function is to generate machine monitoring instructions, and the specific process is as follows:

[0075] The running monitoring platform generates machine monitoring instructions after the card dispenser is started, and sends the machine monitoring instructions to the machine monitoring module;

[0076] The second function is to generate early warning reminder instructions or normal reminder instructions, and the specific process is as follows:

[0077] The running monitoring platform compares the machine monitoring coefficient JQ with the preset machine monitoring threshold JQy:

[0078] If the machine monitoring coefficient JQ is greater than or equal to the machine monitoring threshold JQy, early warning reminder instructions are generated, and the early warning reminder instructions are sent to the early warning reminder module;

[0079] If the machine monitoring coefficient JQ is less than the machine monitoring threshold JQy, normal reminder instructions are generated, and the normal reminder instructions are sent to the early warning reminder module;

[0080] The third function is to generate fault alarm instructions, and the specific process is as follows:

[0081] After receiving the identity card information, the running monitoring platform acquires the card located at the front of the card dispensing area in the card dispenser, and marks it as a to-be-bound card, acquires the card information of the to-be-bound card, and corresponds the card information and the identity card information one by one, marks the to-be-bound card as a bound card after the binding is completed, and controls the bound card to be output from the card outlet of the card dispenser point;

[0082] If the bound card is not output from the card outlet of the card dispenser point within a preset time period since the time of receiving the identity card information, the number of card dispensing errors is controlled to be incremented by one, and fault alarm instructions are generated, and the fault alarm instructions are sent to the fault alarm module.

[0083] Embodiment 4

[0084] Based on any of the above embodiments, the embodiment 4 of the present application is a machine monitoring module, and the function of the machine monitoring module is to acquire machine monitoring information, wherein the machine monitoring information includes operating temperature YW, usage value SY, error value WC and maintenance value WX, and the specific process is as follows:

[0085] After receiving the machine monitoring instructions, the machine monitoring module monitors the running state of the card dispenser, acquires the operating temperature of the card dispenser, and marks it as the operating temperature YW;

[0086] The machine monitoring module obtains the total number of card issuance and the total running time of the card issuance machine from the historical data of the card issuance machine, and marks them as a card issuance number value FC and a running time value YS respectively. The card issuance number value FC and the running time value YS are quantitatively processed, the values of the card issuance number value FC and the running time value YS are extracted, and they are substituted into the formula to calculate, according to the formula to obtain a use value SY, wherein s1 and s2 are preset proportion coefficients corresponding to the card issuance number value FC and the running time value YS respectively, s1 and s2 satisfy s1 + s2 = 1, 0 < s1 < s2 < 1, s1 = 0.37 and s2 = 0.63 are taken;

[0087] The machine monitoring module obtains the ratio between the number of card issuance errors of the card issuance machine in the recent preset time and the total number of card issuance, and marks it as a card issuance error rate CL. The card issuance rate in the recent running process of the card issuance machine is obtained. The difference between the maximum card issuance rate and the minimum card issuance rate is obtained and marked as a speed difference value JC. The average card issuance rate in the recent running process of the card issuance machine is obtained and marked as a speed average value FS. The difference between the speed average value FS and the preset card issuance rate is obtained and marked as a preset speed difference value YC. The card issuance error rate CL, the speed difference value JC and the preset speed difference value YC are quantitatively processed, the values of the card issuance error rate CL, the speed difference value JC and the preset speed difference value YC are extracted, and they are substituted into the formula to calculate, according to the formula to obtain an error value WC, wherein w1, w2 and w3 are preset proportion coefficients corresponding to the card issuance error rate CL, the speed difference value JC and the preset speed difference value YC respectively, w1, w2 and w3 satisfy w1 + w2 + w3 = 1, 0 < w1 < w2 < w3 < 1, w1 = 0.18, w2 = 0.32 and w3 = 0.50 are taken;

[0088] The machine monitoring module obtains the number of times of repair but no replacement of parts and the number of times of repair and replacement of parts from the historical data of the card issuance machine, and marks them as a first repair value DX and a second repair value EX respectively. The first repair value DX and the second repair value EX are quantitatively processed, the values of the first repair value DX and the second repair value EX are extracted, and they are substituted into the formula to calculate, according to the formula to obtain a repair value WX, wherein x1 and x2 are preset proportion coefficients corresponding to the first repair value DX and the second repair value EX respectively, x1 and x2 satisfy x1 + x2 = 1, 0 < x1 < x2 < 1, x1 = 0.22 and x2 = 0.78 are taken;

[0089] The machine monitoring module sends the running temperature value YW, the use value SY, the error value WC and the repair value WX to the information analysis module.

[0090] Example 5:

[0091] Based on any of the above embodiments, the embodiment 5 of the present application is an information analysis module, and the function of the information analysis module is to obtain the machine monitoring coefficient JQ, and the specific process is as follows:

[0092] The information analysis module quantitatively processes the operating temperature value YW, the use value SY, the error value WC and the maintenance value WX, extracts the numerical values of the operating temperature value YW, the use value SY, the error value WC and the maintenance value WX, and substitutes them into the formula to calculate, according to the formula The machine monitoring coefficient JQ is obtained, wherein μ is a preset error adjustment factor, μ=0.818 is taken, α1, α2, α3 and α4 are respectively preset weight coefficients corresponding to the operating temperature value YW, the use value SY, the error value WC and the maintenance value WX, and α1, α2, α3 and α4 satisfy α4>α3>α1>α2>2.125, α1=2.81, α2=2.36, α3=3.25 and α4=3.98 are taken;

[0093] The information analysis module sends the machine monitoring coefficient JQ to the operation monitoring platform.

[0094] Embodiment 6:

[0095] Based on any of the above embodiments, the embodiment 6 of the present application is a pre-warning reminding module, and the function of the pre-warning reminding module is to control the pre-warning reminding lamp to light up, and the specific process is as follows:

[0096] After receiving the pre-warning reminding instruction, the pre-warning reminding module rings the abnormal alarm bell and controls the pre-warning reminding lamp to light up the red light;

[0097] The pre-warning reminding module receives the normal reminding instruction and controls the pre-warning reminding lamp to light up the green light.

[0098] Embodiment 7:

[0099] Based on any of the above embodiments, the embodiment 7 of the present application is an information identification module, and the function of the information identification module is to obtain the identity card information, and the specific process is as follows:

[0100] The information identification module places the identity card in the card reading area, reads the identity card information through the card reader device, and sends the identity card information to the operation monitoring platform; wherein the identity card information includes the name and the identity card number.

[0101] Based on the embodiments 1-7, the working principle of the present application is as follows:

[0102] The application discloses a running monitoring system and method for a card issuing machine.

[0103] The system first monitors the running state of the card issuing machine to obtain machine monitoring information, and the machine monitoring coefficient obtained according to the machine monitoring information can comprehensively measure the abnormality degree of the running state of the card issuing machine, and the greater the machine monitoring coefficient, the higher the abnormality degree of the running state of the card issuing machine, indicating that the card issuing machine is prone to failure, and then the early warning reminder is performed, and when the abnormality degree of the running state is low, the card issuing operation is performed, and the fault alarm bell sound is sounded after the card issuing error;

[0104] In conclusion, the application provides a running monitoring system and method for a card issuing machine, which can collect the running state data of the card issuing machine in real time, intelligently process and analyze the collected data, accurately judge the running state of the card issuing machine, timely find possible problems of the card issuing machine, remind the staff to process when problems occur, effectively avoid the expansion of potential problems, timely process potential problems, improve the stability and reliability of the card issuing machine, improve the user experience, and have a wide application prospect.

[0105] It should be further explained that the above formulas are dimensionless values calculated, and the formulas are obtained by software simulation of a large amount of data to obtain a formula of the nearest real situation, and the preset parameters in the formula are set by the person skilled in the art according to the actual situation.

[0106] In the description of the present specification, the description of the terms "one embodiment", "example", "specific example" and the like means that the specific features, structures, materials or characteristics described in conjunction with the embodiment or example are contained in at least one embodiment or example of the present application. In the present specification, the illustrative description of the above terms does not necessarily refer to the same embodiment or example. Moreover, the specific features, structures, materials or characteristics described can be combined in any one or more embodiments or examples in a suitable manner.

[0107] The above merely illustrates and describes the present application, and those skilled in the art can make various modifications or supplements to the described specific embodiments or adopt similar ways to replace, as long as the modifications or supplements do not deviate from the present application or exceed the scope defined by the present claims, and should belong to the protection scope of the present application.

Claims

1. An operation monitoring system for a card issuer, characterized by, The application relates to a card dispensing machine running monitoring system. The running monitoring platform is used for generating machine monitoring instructions when the card dispensing machine starts and sending the machine monitoring instructions to a machine monitoring module; The running monitoring platform is also used for generating early warning reminding instructions or normal reminding instructions according to the machine monitoring coefficient and sending the early warning reminding instructions or the normal reminding instructions to an early warning reminding module; The machine monitoring module is used for monitoring the running state of the card dispensing machine after receiving the machine monitoring instructions, acquiring machine monitoring information of the card dispensing machine, and sending the machine monitoring information to an information analysis module; wherein the machine monitoring information comprises an operation temperature value, a use value, an error value and a maintenance value; The operation temperature value is the running temperature of the card dispensing machine; The total dispensing times and the total running time length of the card dispensing machine are acquired from historical data and are quantitatively processed to obtain the use value; The ratio between the dispensing error times and the total dispensing times of the card dispensing machine in a recent preset time length is taken as a dispensing error rate, the difference between the maximum dispensing rate and the minimum dispensing rate in the last running process of the card dispensing machine is taken as an extreme speed difference value, and the difference between the average dispensing rate in the last running process of the card dispensing machine and a preset dispensing rate is taken as a preset speed difference value; the dispensing error rate, the extreme speed difference value and the preset speed difference value are quantitatively processed to obtain the error value; The number of times of maintenance but no replacement of parts, the number of times of maintenance and replacement of parts of the card dispensing machine are acquired from historical data and are quantitatively processed to obtain the maintenance value; The information analysis module quantitatively processes the operation temperature value, the use value, the error value and the maintenance value to obtain the machine monitoring coefficient and sends the machine monitoring coefficient to the running monitoring platform; The early warning reminding module is used for controlling early warning according to the early warning reminding instructions or the normal reminding instructions.

2. The operation monitoring system for a card issuer as claimed in claim 1, wherein The specific process that the early warning reminding module controls the early warning reminding lamp to light up is as follows: After receiving the early warning reminding instructions, an abnormal alarm bell sound is sounded, and the early warning reminding lamp is controlled to light up a red light; After receiving the normal reminding instructions, the early warning reminding lamp is controlled to light up a green light.

3. The operation monitoring system for a card issuer as claimed in claim 1, wherein The information recognition module is used for acquiring identity card information. The specific process that the information recognition module acquires the identity card information is as follows: The identity card is placed in a card reading area, the identity card information is read through a card reader device, and the identity card information is sent to the running monitoring platform; wherein the identity card information comprises a name and an identity card number. The running monitoring platform is also used for controlling the card dispensing machine to dispense cards according to the identity card information, generating a fault alarm instruction if the card dispensing is wrong, and sending the fault alarm instruction to a fault alarm module; 4. The operation monitoring system for a card issuer as claimed in claim 1, wherein The specific process that the running monitoring platform controls the card dispensing machine to dispense cards is as follows: After receiving the identity card information, the card closest to the card dispensing area in the card dispensing machine is acquired and is marked as a to-be-bound card; the card information of the to-be-bound card is acquired and is corresponded to the identity card information; after binding, the to-be-bound card is marked as a bound card, and the bound card is controlled to be output from the card outlet of the card dispensing machine; If the bound card is not output from the card outlet of the card dispensing machine within a preset time period since the time when the identity card information is received, the number of times of wrong card dispensing is controlled to be increased by one, and the fault alarm instruction is generated and sent to the fault alarm module. The application further relates to a card dispensing machine running monitoring system.

5. The operation monitoring system for a card issuer as claimed in claim 1, wherein ​ A fault alarm module is configured to ring a fault alarm bell after receiving the fault alarm instruction.

6. A method for monitoring the operation of a card issuer, characterized by, The method is performed by the operation monitoring system for the card issuing machine according to any one of the preceding claims 1-5, and comprises the following steps: Step one: the operation monitoring platform generates a machine monitoring instruction after the card issuing machine is started, and sends the machine monitoring instruction to the machine monitoring module; Step two: the machine monitoring module monitors the operation state of the card issuing machine after receiving the machine monitoring instruction, obtains machine monitoring information of the card issuing machine, wherein the machine monitoring information comprises operating temperature value, usage value, error value and maintenance value, and sends the machine monitoring information to the information analysis module; Step three: the information analysis module obtains a machine monitoring coefficient according to the machine monitoring information, and sends the machine monitoring coefficient to the operation monitoring platform; Step four: the operation monitoring platform generates a pre-warning reminding instruction or a normal reminding instruction according to the machine monitoring coefficient, and sends the pre-warning reminding instruction or the normal reminding instruction to the pre-warning reminding module; Step five: the pre-warning reminding module controls the pre-warning reminding light to be turned on according to the pre-warning reminding instruction or the normal reminding instruction; Step six: the information recognition module obtains the ID information, and sends the ID information to the operation monitoring platform; Step seven: the operation monitoring platform controls the card issuing machine to issue a card according to the ID information, generates a fault alarm instruction if the card issuing is wrong, and sends the fault alarm instruction to the fault alarm module; Step eight: the fault alarm module rings a fault alarm bell after receiving the fault alarm instruction.

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