A comprehensive management system for hearing examination and hearing aid fitting effect evaluation

Abstract

The present invention discloses a hearing test and hearing aid fitting effect evaluation integrated management system, and the present invention relates to the hearing aid fitting integrated management technical field. The hearing test and hearing aid fitting effect evaluation integrated management system establishes a response solution library by using the interactive data between the fitter and the patient. After the patient logs into the system daily to send out a problem feedback, the central processing module can automatically screen and retrieve the push response solution from the response solution library and send it to the fitter terminal for the fitter to use. The fitter can directly modify the push response solution, or directly send the push response solution as the final response solution. In this way, the fitter does not need to re-edit the response solution every time when encountering repeated problems, which greatly reduces the workload of the fitter and is more convenient to use.

Description

Technical Field

[0001] The present invention relates to the technical field of hearing aid fitting integrated management, and in particular to a hearing test and hearing aid fitting effect evaluation integrated management system. Background Art

[0002] The wearing of hearing aids requires professional hearing examinations, effect fitting, and evaluation of wearing effects, all of which need to be done by professional fitters. Only after professional examinations and fittings by fitters can patients wear and use them. In order to facilitate the management of patients' case data and to facilitate patients and fitters to provide feedback on wearing issues in the later stages of wearing, many hearing aid fitting units will establish their own fitting management platforms. For example, the existing announcement number CN112289397A discloses a comprehensive hearing examination and hearing aid fitting effect evaluation. Patients log in to the fitting management platform to send feedback to fitters, and fitters retrieve patients' data through the management platform and respond to the issues based on the patients' feedback.

[0003] However, the integrated management platform for hearing aid fitters and patient data in the prior art has the following technical problems:

[0004] In actual use, different models of hearing aids have their own inherent common problems, such as fuzzy sound, too loud sound, or too soft sound in certain specific scenarios. A fitting unit faces a large number of users, and most of the problems reported by users are often concentrated in the inherent problems of each signal hearing aid. However, the traditional comprehensive management platform for fitters and patient data does not have the function of storing, filtering and pushing the fitters' response plans for different hearing aid problems. Therefore, when facing the same problem frequently, the fitters are required to re-edit the response plans, which greatly increases the workload of the fitters.

[0005] Therefore, it is necessary to provide a comprehensive management system for hearing examination and hearing aid fitting effect evaluation to solve the above technical problems. Summary of the invention

[0006] 1. Technical issues to be resolved

[0007] In order to solve the above technical problems, the present invention provides a comprehensive management system for hearing examination and hearing aid fitting effect evaluation.

[0008] (II) Technical solution

[0009] To achieve the above objectives, the present invention is implemented through the following technical solutions: a comprehensive management system for hearing examination and hearing aid fitting effect evaluation, including a fitting technician terminal, a patient terminal, a storage unit and a central processing module;

[0010] After the fitter performs hearing examination and hearing aid fitting on the patient, the fitter edits the acquired hearing examination data, hearing aid fitting data, hearing aid model data and patient identity information data through the fitter terminal to obtain patient data, and stores the patient data in the storage unit through the central processing module;

[0011] After the fitting is completed, the patient sends problem feedback through the patient terminal during daily use. The central processing module obtains the problem feedback output by the patient terminal, determines the push reply plan in the storage unit, and retrieves the patient's medical record file in the storage unit and sends it together with the determined push reply plan and problem feedback to the fitter terminal. The fitter uses the push reply plan, problem feedback and the patient's medical record file to reply to the patient through the fitter terminal. The output reply plan is fed back to the patient terminal through the central processing module, and the central processing module uses the interactive data to establish a reply plan library in real time in the storage unit.

[0012] Preferably, the storage unit includes a first storage module for storing patient data, a second storage module for storing answer solutions, and a third storage module for storing question description keyword packages.

[0013] Preferably, the real-time establishment of the response solution library specifically includes the following steps:

[0014] A1. The hearing aid fitter responds to the patient's feedback through the hearing aid fitter terminal and sends a response plan E to the patient terminal. 输 Afterwards, the central processing module obtains the interaction data between the patient terminal and the hearing aid fitter terminal, confirms the patient's identity, retrieves the patient data from the storage unit, and determines the model of hearing aid used by the patient;

[0015] A2. The central processing module uses text recognition technology to compare the patient's problem feedback in the interactive data with the problem description keyword package to determine whether the problem feedback contains content that matches the problem description keyword in the problem description keyword package. If not, the establishment of the response solution library is terminated and a problem description keyword package update instruction and problem feedback are sent to the hearing aid fitter terminal. If so, the problem description keyword W that matches the problem feedback is extracted from the problem description keyword package. 提 The central processing module continues to extract the response scheme E sent by the hearing aid fitter terminal from the interactive data. 输 ;

[0016] A3. Combine the hearing aid signal used by the patient with the extracted problem description keyword W 提 and answer option E 输 Compare with the content of the answer solution library stored in the second storage module to determine the answer solution E 输 and description keyword W 提Whether to store and the storage location in the response solution library, the response solution library expression is as follows;

[0017]

[0018] Among them, X represents the answer solution library, R n represents the feedback scheme sub-library of the nth hearing aid model, represents the vth problem sub-library of the nth model hearing aid, W n-v The problem description keywords representing the vth problem of the nth model of hearing aid, Represents the mth answer to the vth question for the nth model of hearing aid.

[0019] Preferably, the step A3 specifically comprises the following steps:

[0020] A31, the central processing module completes the problem description keyword W in the interactive data 提 and answer option E 输 After the extraction work, the content stored in the second storage module is retrieved to determine whether there is a hearing aid feedback solution sub-library matching the hearing aid model used by the patient in the second storage module. If there is no corresponding hearing aid feedback solution sub-library, a new hearing aid feedback solution sub-library is directly established in the second storage module, and a new question sub-library is established in the newly created hearing aid feedback solution sub-library, and the question description keyword W extracted from the interaction data is used as the sub-library. 提 and answer option E 输 Store it in the newly created question sub-library in the newly created hearing aid feedback solution sub-library. If it is determined to exist, continue with the following steps;

[0021] A32, after the central processing module determines the hearing aid feedback solution sub-library matching the hearing aid model used by the patient in the second storage module, it continues to determine whether there is a hearing aid feedback solution sub-library matching the problem description keyword W 提 Matching problem description keywords W 存 If not, a new question sub-library is created in the determined hearing aid feedback solution sub-library, and the question description keyword W 提 and answer option E 输 Store it in the newly created question sub-library in the determined hearing aid feedback solution sub-library, and if it exists, continue with the following steps;

[0022] A33. In the determined hearing aid feedback solution sub-library, there are keywords related to the problem description W 提 Matching problem description keywords W 存 The question sub-base is the determined question sub-base, and the central processing module uses text recognition technology to determine the answer solution E 输 and each answer plan E in the determined question sub-base存 The repetition rate, and determine whether there is a solution E 输 Response plan E with a repetition rate greater than the set value H 存 If it exists, the storage of the response plan is terminated. If it does not exist, the response plan E extracted from the interaction data is saved. 输 Store in the determined question sub-library.

[0023] Preferably, the steps for determining the push reply solution are as follows:

[0024] B1. Determine the hearing aid feedback solution sub-library. After the patient terminal sends a problem feedback, the central processing module uses the interaction data to determine the hearing aid model used by the patient, and then searches the answer solution library X according to the determined hearing aid model to determine whether there is a hearing aid feedback solution sub-library matching the determined hearing aid model in the answer solution library X. If not, it means that no answer solution is pushed. The central processing module directly sends the problem feedback to the hearing aid fitter terminal for the hearing aid fitter to reply. If yes, continue with the following steps;

[0025] B2. Determine the problem sub-library. The central processing module uses text recognition technology to determine whether the problem feedback contains content that matches the problem description keyword package. If not, the problem feedback is directly sent to the hearing aid fitter terminal for the hearing aid fitter to reply. If so, the central processing module extracts the problem description keyword W that matches the problem feedback from the problem description keyword package. 提 , and in the hearing aid feedback solution sub-library determined in step B1, determine whether there is a keyword W in the problem description 提 Matching problem description keywords W 存 If there is no push reply solution, the problem feedback will be sent directly to the hearing aid fitter terminal for the hearing aid fitter to reply. If there is, continue with the following steps;

[0026] B3. Determine the push reply plan. After the determination in step B2, there is a keyword W related to the question description. 提 Matching problem description keywords W 存 The question sub-base is the determined question sub-base, and the central processing module will process all the answer solutions E in the determined question sub-base. 存 Sort by frequency in descending order, and extract the top answer E in descending order. 存 The answer is sent to the hearing aid provider’s terminal as a push reply.

[0027] Preferably, the extraction frequency is calculated using the following formula:

[0028]

[0029] Where F represents the extraction frequency, f1 represents the number of times the response plan is determined as a push response plan by the central processing module and is directly used by the hearing aid fitter during the interaction between the patient and the hearing aid fitter during the Z days before step B3. 2 It indicates the number of times the fitter actively logs in to view the answer plan library and determines the answer plan during the interaction between the patient and the fitter within Z days before step B3. G indicates the total number of interactions between the fitter's terminal and the patient's terminal within Z days before step B3.

[0030] Preferably, a calculation cycle C is set, and the central processing module calculates the total call-up frequency of each hearing aid feedback solution sub-library in the response solution library X within the calculation cycle C when the calculation cycle C expires. At the end of the calculation cycle C, based on the total call-up frequency of each hearing aid feedback solution sub-library in the response solution library X, the central processing module extracts the model name of each hearing aid in all hearing aid feedback solution sub-libraries, arranges all hearing aid model names in descending order according to the total call-up frequency of the hearing aid feedback solution sub-library corresponding to each hearing aid model name, obtains a hearing aid problem report, and sends the hearing aid problem report to the fitter terminal at the end of the calculation cycle C.

[0031] Preferably, the total frequency of retrieval of each hearing aid feedback solution sub-library in the response solution library X within the calculation cycle C is calculated using the following formula:

[0032]

[0033] Among them, ZP represents the total frequency of retrieval, K represents the total number of times the hearing aid feedback solution sub-library is determined in step B1 due to the determination of the push reply solution within the calculation cycle C, and J represents the total number of patient feedback issues within the calculation cycle C.

[0034] Preferably, the central processing module calculates the retrieval frequency of each question sub-library in the hearing aid feedback solution sub-library within the accounting cycle C when the accounting cycle C expires, and the retrieval frequency is calculated using the following formula:

[0035]

[0036] Wherein, FP represents the frequency of retrieval, U represents the total number of times the problem sub-library is determined in step B2 and step B3 due to the determination of the push reply solution within the calculation cycle C, and Q represents the total number of times all the problem sub-libraries in the hearing aid feedback solution sub-library to which the problem sub-library belongs are determined in step B2 and step B3 due to the determination of the push reply solution within the calculation cycle C;

[0037] Extract the problem description keywords of each problem sub-library in the hearing aid feedback solution sub-library, retrieve the corresponding frequency sub-database, summarize the single hearing aid problem distribution report, and send it to the hearing aid fitter terminal.

[0038] (III) Beneficial effects

[0039] The present invention provides a comprehensive management system for hearing examination and hearing aid fitting effect evaluation. Compared with the prior art, it has the following beneficial effects:

[0040] 1. By using the interactive data between the fitter and the patient to establish a response plan library, after the patient logs into the system daily to send a problem feedback, the central processing module can automatically select and retrieve the push response plan from the response plan library and send it to the fitter's terminal for the fitter to use. The fitter can directly modify the push response plan or directly send the push response plan as the final response plan. In this way, the fitter does not need to re-edit the response plan every time he encounters a repeated problem, which greatly reduces the workload of the fitter and is more convenient to use;

[0041] 2. By monitoring the number of times each hearing aid feedback solution sub-library is determined in the determination of the push reply solution, the total frequency of retrieval of each feedback solution sub-library can be calculated, and the hearing aid problem report can be obtained based on the total retrieval frequency, so that the fitter can compare the hearing aid models at a macro level and understand the number of problems of all different models of hearing aids within a period;

[0042] 3. By monitoring the number of times each problem sub-library in the hearing aid feedback solution sub-library is determined during the determination of the push reply solution, a single hearing aid problem distribution report can be output, that is, the probability of occurrence of different problems in each model of hearing aids. This can greatly facilitate fitters to understand the problem distribution of hearing aids with different signals, thereby providing fitters with more accurate data support during the fitting process and improving the fitting effect. BRIEF DESCRIPTION OF THE DRAWINGS

[0043] Figure 1 It is a schematic diagram of the system of the present invention;

[0044] Figure 2 A step diagram for establishing a response solution library in real time according to the present invention;

[0045] Figure 3 A diagram showing the determination steps of the push reply solution of the present invention;

[0046] Figure 4 A flow chart for real-time establishment of a response solution library of the present invention;

[0047] Figure 5 The figure is a flow chart for determining the push reply solution of the present invention. DETAILED DESCRIPTION

[0048] The following will be combined with the drawings in the embodiments of the present invention to clearly and completely describe the technical solutions in the embodiments of the present invention. Obviously, the described embodiments are only part of the embodiments of the present invention, not all of the embodiments. Based on the embodiments of the present invention, all other embodiments obtained by ordinary technicians in this field without creative work are within the scope of protection of the present invention.

[0049] See also Figures 1 to 5 :

[0050] Embodiment 1, this embodiment provides a technical solution: a comprehensive management system for hearing examination and hearing aid fitting effect evaluation, including a fitting technician terminal, a patient terminal, a storage unit and a central processing module;

[0051] After the fitter performs hearing examination and hearing aid fitting on the patient, the fitter edits the acquired hearing examination data, hearing aid fitting data, hearing aid model data and patient identity information data through the fitter terminal to obtain patient data, and stores the patient data in the storage unit through the central processing module;

[0052] After the fitting is completed, the patient sends problem feedback through the patient terminal during daily use. The central processing module obtains the problem feedback output by the patient terminal, determines the push reply plan in the storage unit, and retrieves the patient's medical record file in the storage unit and sends it together with the determined push reply plan and problem feedback to the fitter terminal. The fitter uses the push reply plan, problem feedback and the patient's medical record file to reply to the patient through the fitter terminal. The output reply plan is fed back to the patient terminal through the central processing module, and the central processing module uses the interactive data to establish a reply plan library in real time in the storage unit. The storage unit includes a first storage module for storing patient data, a second storage module for storing reply plans, and a third storage module for storing problem description keyword packages.

[0053] The keyword package for problem description is manually set by the fitter through work experience and summary of common problems of different hearing aid models combined with the patient's daily problem feedback description. The specific content of the keyword package for problem description can be found in Table 1 below:

[0054] Table 1: Common keywords in problem description

[0055] Loud sound Low sound Blurred sound noise Painful to wear Headache Not fitting ... Not fitting

[0056] The real-time establishment of the response solution library specifically includes the following steps:

[0057] A1. The hearing aid fitter responds to the patient's feedback through the hearing aid fitter terminal and sends a response plan E to the patient terminal. 输Afterwards, the central processing module obtains the interaction data between the patient terminal and the hearing aid fitter terminal, confirms the patient's identity, retrieves the patient data from the storage unit, and determines the model of hearing aid used by the patient;

[0058] Further explanation of the work of determining the patient's identity is provided: in the prior art, each hearing aid fitting unit establishes an internal management platform, i.e., the system provided by the present invention. When the hearing aid fitter and the patient log in to the system, they need to use an account to log in. The identity verification is completed during the login process. In this way, the central processing module completes the work of confirming the patient's identity. This is a prior art, so it will not be described in detail here.

[0059] A2. The central processing module uses text recognition technology to compare the patient's problem feedback in the interactive data with the problem description keyword package to determine whether the problem feedback contains content that matches the problem description keywords in the problem description keyword package;

[0060] How to compare the content in the problem feedback with the problem description keyword package according to the context and determine whether there is a description in the problem feedback that has the same keywords as the problem description keyword package is an existing mature technology, which can be implemented through the following algorithms and technologies:

[0061] Exact match algorithm: The simplest algorithm is the exact match algorithm, which directly searches the text for a string that is exactly the same as the keyword. This method is very effective for exact matches of keywords, but may not handle variations, synonyms, or related expressions of keywords.

[0062] Fuzzy matching-based algorithms: Fuzzy matching algorithms can handle spelling errors, abbreviations, synonyms, and other issues in texts. Common fuzzy matching algorithms include algorithms based on edit distance (such as Levenshtein distance) and algorithms based on phonetic similarity.

[0063] Semantic-based matching: Semantic matching algorithms focus on the meaning of text rather than literal similarity. Common semantic matching technologies include word vectors (such as Word2Vec and GloVe) and deep learning models such as BERT. These technologies can convert text and keywords into points in a high-dimensional vector space and determine the semantic relationship between these points by calculating the distance or similarity between them.

[0064] If it does not exist, the establishment of the answer solution library is terminated, and a problem description keyword package update instruction and problem feedback are sent to the hearing aid fitter terminal. If it exists, the problem description keyword W matching the problem feedback is extracted from the problem description keyword package. 提 The central processing module continues to extract the response scheme E sent by the hearing aid fitter terminal from the interactive data. 输 ;

[0065] After logging into the hearing aid fitting terminal, the hearing aid fitting technician can receive a problem description keyword package update instruction and problem feedback, and then the hearing aid fitting technician can summarize the problem feedback and perform new work on the problem description keyword package content in the third storage module through the hearing aid fitting technician terminal to expand the problem description keyword package content;

[0066] A3. Combine the hearing aid signal used by the patient with the extracted problem description keyword W 提 and answer option E 输 Compare with the content of the answer solution library stored in the second storage module to determine the answer solution E 输 and description keyword W 提 Whether to store and the storage location in the response solution library, the response solution library expression is as follows;

[0067]

[0068] Among them, X represents the answer solution library, R n represents the feedback scheme sub-library of the nth hearing aid model, represents the vth problem sub-library of the nth model hearing aid, W n-v The problem description keywords representing the vth problem of the nth model of hearing aid, represents the mth answer to the vth question for the nth model of hearing aid;

[0069] The step A3 specifically includes the following steps:

[0070] A31, the central processing module completes the problem description keyword W in the interactive data 提 and answer option E 输 After the extraction work, the content stored in the second storage module is retrieved to determine whether there is a hearing aid feedback solution sub-library matching the hearing aid model used by the patient in the second storage module. If there is no corresponding hearing aid feedback solution sub-library, a new hearing aid feedback solution sub-library is directly established in the second storage module, and a new question sub-library is established in the newly created hearing aid feedback solution sub-library, and the question description keyword W extracted from the interaction data is used as the sub-library. 提 and answer option E 输 Store it in the newly created question sub-library in the newly created hearing aid feedback solution sub-library. If it is determined to exist, continue with the following steps;

[0071] A32, after the central processing module determines the hearing aid feedback solution sub-library matching the hearing aid model used by the patient in the second storage module, it continues to determine whether there is a hearing aid feedback solution sub-library matching the problem description keyword W 提 Matching problem description keywords W存 If not, a new question sub-library is created in the determined hearing aid feedback solution sub-library, and the question description keyword W 提 and answer option E 输 Store it in the newly created question sub-library in the determined hearing aid feedback solution sub-library, and if it exists, continue with the following steps;

[0072] A33. In the determined hearing aid feedback solution sub-library, there are keywords related to the problem description W 提 Matching problem description keywords W 存 The question sub-base is the determined question sub-base, and the central processing module uses text recognition technology to determine the answer solution E 输 and each answer plan E in the determined question sub-base 存 The repetition rate, and determine whether there is a solution E 输 Response plan E with a repetition rate greater than the set value H 存 If it exists, the storage of the response plan is terminated. If it does not exist, the response plan E extracted from the interaction data is saved. 输 Store into the determined question sub-database;

[0073] The setting value H is set by the hearing aid fitter according to the actual needs in the working process;

[0074] Determine the repetition rate of the two texts, that is, the "Response Plan E" mentioned above. 输 and each answer plan E in the determined question sub-base 存 The repetition rate is a prior art, which can be realized by a variety of algorithms in the prior art. Some commonly used algorithms and techniques are listed below:

[0075] Token-based repetition rate detection: split the text into tokens, which are usually words, phrases or symbols; compare the token sets in the two texts and calculate their intersection and union; repetition rate = (number of intersection tokens / number of union tokens) * 100%; this method is simple and intuitive, but may be affected by the text segmentation method, punctuation and capitalization;

[0076] Repetition rate detection based on n-gram: n-gram is a continuous sequence of characters, where n represents the length of the sequence. For example, in the word "hello", there are five 3-grams: "he", "ell", "llo", "hell", and "hello". Similar to the token-based method, but using n-gram can capture more fine-grained repetition patterns, especially when the order of words in the text changes. Calculate the intersection and union of n-grams in two texts to get the repetition rate.

[0077] Duplicate rate detection based on cosine similarity: convert the text into a vector representation (such as a TF-IDF vector or a word embedding vector); use cosine similarity to measure the similarity between two vectors; the cosine similarity value is between 0 and 1, and the closer it is to 1, the more similar the two texts are; the cosine similarity value can be converted into a duplicate rate, but this requires defining a threshold to determine when two texts are considered duplicates.

[0078] The specific steps for determining the push reply solution are as follows:

[0079] B1. Determine the hearing aid feedback solution sub-library. After the patient terminal sends a problem feedback, the central processing module uses the interaction data to determine the hearing aid model used by the patient, and then searches the answer solution library X according to the determined hearing aid model to determine whether there is a hearing aid feedback solution sub-library matching the determined hearing aid model in the answer solution library X. If not, it means that no answer solution is pushed. The central processing module directly sends the problem feedback to the hearing aid fitter terminal for the hearing aid fitter to reply. If yes, continue with the following steps;

[0080] B2. Determine the problem sub-library. The central processing module uses text recognition technology to determine whether the problem feedback contains content that matches the problem description keyword package. If not, the problem feedback is directly sent to the hearing aid fitter terminal for the hearing aid fitter to reply. If so, the central processing module extracts the problem description keyword W that matches the problem feedback from the problem description keyword package. 提 , and in the hearing aid feedback solution sub-library determined in step B1, determine whether there is a keyword W in the problem description 提 Matching problem description keywords W 存 If there is no push reply solution, the problem feedback will be sent directly to the hearing aid fitter terminal for the hearing aid fitter to reply. If there is, continue with the following steps;

[0081] B3. Determine the push reply plan. After the determination in step B2, there is a keyword W related to the question description. 提 Matching problem description keywords W 存 The question sub-base is the determined question sub-base, and the central processing module will process all the answer solutions E in the determined question sub-base. 存 Sort by frequency in descending order, and extract the top answer E in descending order. 存 Send it to the hearing aid fitter's terminal as a push reply solution;

[0082] After the push reply plan, problem feedback and patient's medical records are sent to the hearing aid fitter's terminal, the hearing aid fitter can judge whether the push reply plan can be used as the reply based on the reading of the patient's case data and the checking of the patient's problem feedback. If it is determined that it can be used, the hearing aid fitter can choose to directly send the push reply plan as a method to the patient's terminal, and can also modify and edit the push reply plan according to the actual situation, and then send it to the patient's terminal;

[0083] The extraction frequency is calculated using the following formula:

[0084]

[0085] Where F represents the extraction frequency, f 1 represents the number of times the response plan is determined as a push response plan by the central processing module and is directly used by the hearing aid fitter during the interaction between the patient and the hearing aid fitter during the Z days before step B3. 2 represents the number of times the hearing aid fitter actively logs in to view the answer plan library and determines the answer plan during the interaction between the patient and the fitter within Z days before step B3, and G represents the total number of interactions between the fitter terminal and the patient terminal within Z days before step B3;

[0086] f 1 Further explanation is as follows:

[0087] The fitter directly uses the push reply solution determined through steps B1 to B3 as the final solution and directly sends it to the patient terminal at the fitter terminal; and the fitter uses the push reply solution determined through steps B1 to B3 at the fitter terminal, edits it to a certain extent and then directly sends it to the patient terminal as the final solution. Both of these behaviors fall into the category of "the reply solution is determined as the push reply solution by the central processing module and is directly determined and used by the fitter".

[0088] f 2 Further explanation is as follows:

[0089] There is a case where the pushed answer plan pushed through steps B1 to B3 cannot be confirmed by the hearing aid fitter. In this case, the hearing aid fitter will choose not to use it on the hearing aid fitter terminal, and log in to the storage unit to check and retrieve the answer plan E that he thinks can be used as the answer plan for this problem feedback. 存 In this case, the answer option E is actively selected by the hearing aid fitter. 存 Included in the category of "the response plan is determined by the fitter actively logging in to view the response plan library";

[0090] It is further emphasized that: when a patient logs in to the patient terminal to provide feedback, the central processing module extracts the problem description keyword W that matches the problem feedback from the problem description keyword package according to step B2. 提 , there are extracted problem description keywords W 提 If there are multiple keywords, describe the keywords W for each question. 提 All are performed according to step B3, and finally multiple push reply solutions are obtained and sent to the hearing aid fitter's terminal at the same time. The hearing aid fitter can select and determine the multiple push reply solutions based on the review of the problem feedback;

[0091] The calculation of extraction frequency is illustrated as follows:

[0092] The specific value of Z is set manually based on experience;

[0093] If Z is set to 90, for a certain answer plan E in the answer plan library 存 f 1 The value is set to 10, f 2 The value is set to 2, and the value of G is set to 50 times. By incorporating the data into the extraction frequency calculation formula, the answer plan E can be calculated. 存 The extraction frequency in the first 90 days of step B3 of the push response plan determination work is:

[0094] Embodiment 2: This embodiment provides a further technical solution based on Embodiment 1. A calculation cycle C is set. When the calculation cycle C expires, the central processing module calculates the total frequency of calling each hearing aid feedback solution sub-library in the reply solution library X within the calculation cycle C. At the end of the calculation cycle C, according to the total frequency of calling each hearing aid feedback solution sub-library in the reply solution library X, the central processing module extracts the model names of each hearing aid in all hearing aid feedback solution sub-libraries, arranges all hearing aid model names in descending order according to the total frequency of calling the hearing aid feedback solution sub-library corresponding to each hearing aid model name, obtains a hearing aid problem report, and sends the hearing aid problem report to the fitter terminal at the end of the calculation cycle C.

[0095] The total frequency of retrieval of each hearing aid feedback solution sub-library in the response solution library X within the accounting cycle C is calculated using the following formula:

[0096]

[0097] Wherein, ZP represents the total frequency of retrieval, K represents the total number of times the hearing aid feedback solution sub-library is determined in step B1 due to the determination of the push reply solution within the accounting cycle C, and J represents the total number of times the patient feedbacks the problem within the accounting cycle C;

[0098] The following is an example of how to calculate the total frequency:

[0099] The specific duration of the accounting cycle C is set manually and can be set to 3 months or half a year;

[0100] If the calculation cycle C is set to three months, the total number of times a hearing aid feedback solution sub-library is determined by step B1 within the calculation cycle C is 15 times, and the total number of patient feedback issues within the calculation cycle C is 60 times. Then, the total frequency of the hearing aid feedback solution sub-library is calculated by substituting the total frequency into the calculation formula.

[0101] In the calculation cycle C, the total frequency of all hearing aid feedback scheme sub-libraries is assigned as shown in Table 2:

[0102] Table 2: Total frequency assignment table for all hearing aid feedback scheme sub-libraries

[0103]

[0104] According to the total frequency of the calls output in Table 2, the hearing aid model names are arranged in descending order to obtain the following Table 3:

[0105] Table 3: Hearing Aid Problem Reports

[0106]

[0107] Table 3 is the final output hearing aid problem report, and the central processing module sends it to the hearing aid fitter terminal for analysis and use by the hearing aid fitter.

[0108] Embodiment 3: This embodiment provides a further technical solution based on embodiment 2. When the calculation cycle C expires, the central processing module calculates the retrieval frequency of each question sub-library in the hearing aid feedback solution sub-library within the calculation cycle C. The retrieval frequency is calculated using the following formula:

[0109]

[0110] Wherein, FP represents the frequency of retrieval, U represents the total number of times the problem sub-library is determined in step B2 and step B3 due to the determination of the push reply solution within the calculation cycle C, and Q represents the total number of times all the problem sub-libraries in the hearing aid feedback solution sub-library to which the problem sub-library belongs are determined in step B2 and step B3 due to the determination of the push reply solution within the calculation cycle C;

[0111] Extract the problem description keywords of each problem sub-library in the hearing aid feedback solution sub-library and retrieve the corresponding frequency sub-database to obtain a single hearing aid problem distribution report and send it to the hearing aid fitter terminal;

[0112] An example of a single hearing aid problem distribution report is shown below:

[0113] Hearing aid feedback scheme subset R for the first hearing aid model 1 , with three question sub-banks, and Set within the calculation cycle C, the hearing aid feedback solution sub-library R 1 The frequency assignments of all question sub-databases are shown in Table 4:

[0114] Table 4: Frequency assignment table for question sub-database retrieval

[0115]

[0116] By retrieving the problem description keywords corresponding to the problem sub-library and summarizing the frequency distribution, a single hearing aid problem distribution report as shown in Table 3 is obtained:

[0117] Table 3: Distribution of single hearing aid problem reports

[0118] <![CDATA[W 1-1 ]]> <![CDATA[W 1-2 ]]> <![CDATA[W 1-3 ]]> 20％ 50％ 30％

[0119] Table 3 is sent to the hearing aid fitter's terminal so that the hearing aid fitter can understand the distribution of problems of various types of hearing aids, which is convenient for the hearing aid fitter to provide detailed introduction to the patient when assisting the patient in selecting hearing aids, thereby improving the fitting effect.

[0120] In Example 1, Example 2 and Example 3, the answer scheme E 输 It means that the experienced fitter responds to the patient's feedback through the fitter terminal, and finally sends the response plan to the patient terminal;

[0121] Problem Description Keywords W 提 It indicates that it is determined that the problem feedback has content matching the problem description keywords in the problem description keyword package and then the problem description keywords matching the problem feedback are extracted from the problem description keyword package;

[0122] Problem Description Keywords W 存 Represents the question description keywords stored in the answer solution library;

[0123] Response Plan E 存 Represents the response solutions stored in the response solution library.

[0124] Meanwhile, the contents not described in detail in this specification belong to the prior art known to those skilled in the art.

[0125] It should be noted that, in this article, relational terms such as first and second, etc. are only used to distinguish one entity or operation from another entity or operation, and do not necessarily require or imply any such actual relationship or order between these entities or operations. Moreover, the terms "include", "comprise" or any other variants thereof are intended to cover non-exclusive inclusion, so that a process, method, article or device including a series of elements includes not only those elements, but also other elements not explicitly listed, or also includes elements inherent to such process, method, article or device.

[0126] Although embodiments of the present invention have been shown and described, it will be appreciated by those skilled in the art that various changes, modifications, substitutions and variations may be made to the embodiments without departing from the principles and spirit of the present invention, and that the scope of the present invention is defined by the appended claims and their equivalents.

Claims

1. A comprehensive management system for hearing examination and hearing aid fitting effect evaluation, characterized by: It includes a hearing aid fitter terminal, a patient terminal, a storage unit and a central processing module; After the fitter performs hearing examination and hearing aid fitting on the patient, the fitter edits the acquired hearing examination data, hearing aid fitting data, hearing aid model data and patient identity information data through the fitter terminal to obtain patient data, and stores the patient data in the storage unit through the central processing module; After fitting, the patient sends problem feedback through the patient terminal during daily use. The central processing module obtains the problem feedback output by the patient terminal, determines the push reply plan in the storage unit, and retrieves the patient's medical record file in the storage unit and sends it to the fitter terminal together with the determined push reply plan and problem feedback. The fitter uses the push reply plan, problem feedback and the patient's medical record file to reply to the patient through the fitter terminal. The output reply plan is fed back to the patient terminal through the central processing module, and the central processing module uses the interactive data to establish a reply plan library in real time in the storage unit. The storage unit includes a first storage module for storing patient data, a second storage module for storing answer solutions, and a third storage module for storing a question description keyword package; The real-time establishment of the response solution library specifically includes the following steps: A1. The hearing aid fitter responds to the patient's feedback through the hearing aid fitter terminal and sends a response plan E to the patient terminal. 输 Afterwards, the central processing module obtains the interaction data between the patient terminal and the hearing aid fitter terminal, confirms the patient's identity, retrieves the patient data from the storage unit, and determines the model of hearing aid used by the patient; A2. The central processing module uses text recognition technology to compare the patient's problem feedback in the interactive data with the problem description keyword package to determine whether the problem feedback contains content that matches the problem description keyword in the problem description keyword package. If not, the establishment of the response solution library is terminated and a problem description keyword package update instruction and problem feedback are sent to the hearing aid fitter terminal. If so, the problem description keyword W that matches the problem feedback is extracted from the problem description keyword package. 提 The central processing module continues to extract the response scheme E sent by the hearing aid fitter terminal from the interactive data. 输 ; A3. Combine the hearing aid model used by the patient with the extracted problem description keywords W 提 and answer option E 输 Compare with the content of the answer solution library stored in the second storage module to determine the answer solution E 输 and description keyword W 提 Whether to store and the storage location in the response solution library, the response solution library expression is as follows; Among them, X represents the answer solution library, R n represents the feedback scheme sub-library of the nth hearing aid model, represents the vth problem sub-library of the nth model hearing aid, W m-v The problem description keywords representing the vth problem of the nth model hearing aid, represents the mth answer to the vth question for the nth model of hearing aid; The step A3 specifically includes the following steps: A31, the central processing module completes the problem description keyword W in the interactive data 提 and answer option E 输 After the extraction work, the content stored in the second storage module is retrieved to determine whether there is a hearing aid feedback solution sub-library matching the hearing aid model used by the patient in the second storage module. If there is no corresponding hearing aid feedback solution sub-library, a new hearing aid feedback solution sub-library is directly established in the second storage module, and a new question sub-library is established in the newly created hearing aid feedback solution sub-library, and the question description keyword W extracted from the interaction data is used as the sub-library. 提 and answer option E 输 Store it in the newly created question sub-library in the newly created hearing aid feedback solution sub-library. If it is determined to exist, continue with the following steps; A32, after the central processing module determines the hearing aid feedback solution sub-library matching the hearing aid model used by the patient in the second storage module, it continues to determine whether there is a hearing aid feedback solution sub-library matching the problem description keyword W 提 Matching problem description keywords W 存 If not, a new question sub-library is created in the determined hearing aid feedback solution sub-library, and the question description keyword W 提 and answer option E 输 Store it in the newly created question sub-library in the determined hearing aid feedback solution sub-library, and if it exists, continue with the following steps; A33. In the determined hearing aid feedback solution sub-library, there are keywords related to the problem description W 提 Matching problem description keywords W 存 The question sub-base is the determined question sub-base, and the central processing module uses text recognition technology to determine the answer solution E 输 and each answer plan E in the determined question sub-base 存 The repetition rate, and determine whether there is a solution E 输 Response plan E with a repetition rate greater than the set value H 存 If it exists, the storage of the response plan is terminated. If it does not exist, the response plan E extracted from the interaction data is saved. 输 Store into the determined question sub-database; The specific steps for determining the push reply solution are as follows: B1. Determine the hearing aid feedback solution sub-library. After the patient terminal sends a problem feedback, the central processing module uses the interaction data to determine the hearing aid model used by the patient, and then searches the answer solution library X according to the determined hearing aid model to determine whether there is a hearing aid feedback solution sub-library matching the determined hearing aid model in the answer solution library X. If not, it means that no answer solution is pushed. The central processing module directly sends the problem feedback to the hearing aid fitter terminal for the hearing aid fitter to reply. If yes, continue with the following steps; B2. Determine the problem sub-library. The central processing module uses text recognition technology to determine whether the problem feedback contains content that matches the problem description keyword package. If not, the problem feedback is directly sent to the hearing aid fitter terminal for the hearing aid fitter to reply. If so, the central processing module extracts the problem description keyword W that matches the problem feedback from the problem description keyword package. 提 , and in the hearing aid feedback solution sub-library determined in step B1, determine whether there is a keyword W in the problem description 提 Matching problem description keywords W 存 If there is no push reply solution, the problem feedback will be sent directly to the hearing aid fitter terminal for the hearing aid fitter to reply. If there is, continue with the following steps; B3. Determine the push reply plan. After the determination in step B2, there is a keyword W related to the question description. 提 Matching problem description keywords W 存 The question sub-base is the determined question sub-base, and the central processing module will process all the answer solutions E in the determined question sub-base. 存 Sort by frequency in descending order, and extract the top answer E in descending order. 存 The answer is sent to the hearing aid provider’s terminal as a push reply.

2. According to claim 1, a comprehensive management system for hearing examination and hearing aid fitting effect evaluation is characterized by: The extraction frequency is calculated using the following formula: Where F represents the extraction frequency, f l represents the number of times the response plan is determined as a push response plan by the central processing module and is directly used by the hearing aid fitter during the interaction between the patient and the hearing aid fitter during the Z days before step B3. 2 It indicates the number of times the fitter actively logs in to view the answer plan library and determines the answer plan during the interaction between the patient and the fitter within Z days before step B3. G indicates the total number of interactions between the fitter's terminal and the patient's terminal within Z days before step B3.

3. According to claim 2, a comprehensive management system for hearing examination and hearing aid fitting effect evaluation is characterized by: A calculation cycle C is set. When the calculation cycle C expires, the central processing module calculates the total frequency of retrieval of each hearing aid feedback solution sub-library in the response solution library X within the calculation cycle C. At the end of the calculation cycle C, based on the total frequency of retrieval of each hearing aid feedback solution sub-library in the response solution library X, the central processing module extracts the model name of each hearing aid in all hearing aid feedback solution sub-libraries, arranges all hearing aid model names in descending order according to the total frequency of retrieval of the hearing aid feedback solution sub-library corresponding to each hearing aid model name, obtains a hearing aid problem report, and sends the hearing aid problem report to the fitter terminal at the end of the calculation cycle C.

4. The system for comprehensive management of hearing examination and hearing aid fitting effect evaluation according to claim 3, characterized in that: The total frequency of retrieval of each hearing aid feedback solution sub-library in the response solution library X within the accounting cycle C is calculated using the following formula: Among them, ZP represents the total frequency of retrieval, K represents the total number of times the hearing aid feedback solution sub-library is determined in step B1 due to the determination of the push reply solution within the calculation cycle C, and J represents the total number of patient feedback issues within the calculation cycle C.

5. The system for comprehensive management of hearing examination and hearing aid fitting effect evaluation according to claim 4, characterized in that: When the calculation cycle C expires, the central processing module calculates the frequency of retrieval of each problem sub-library in the hearing aid feedback solution sub-library within the calculation cycle C. The frequency of retrieval is calculated using the following formula: Wherein, FP represents the frequency of retrieval, U represents the total number of times the problem sub-library is determined in step B2 and step B3 due to the determination of the push reply solution within the calculation cycle C, and Q represents the total number of times all the problem sub-libraries in the hearing aid feedback solution sub-library to which the problem sub-library belongs are determined in step B2 and step B3 due to the determination of the push reply solution within the calculation cycle C; Extract the problem description keywords of each problem sub-library in the hearing aid feedback solution sub-library, retrieve the corresponding frequency sub-database, summarize the single hearing aid problem distribution report, and send it to the hearing aid fitter terminal.

Images