Self-service mailing system and method

Abstract

A self-service mailing system disclosed by the present invention comprises a self-service mailing server and a self-service mailing device, the self-service mailing device comprises a loading part and a verification part, and the verification part comprises an induction scanner, a code scanning payment device, a communication module, a printing module and a face shooting module. The self-service mailing device is in communication connection with the self-service server through the communication module. According to the self-service mailing system, the identity verification operation of the sender is forcibly executed through the structure and serves as a condition for completing the mailing operation, and the time for the sender to participate in the identity verification operation and the time for the courier to collect the mails are staggered, so that when the courier collects the mails, the time cannot be delayed due to on-site verification of the identity information of the sender, and the service life of the courier is prolonged. And the courier does not touch sensitive information of the sender, so that the sender can cooperate with identity verification operation in an active attitude. Therefore, the identity verification operation of the sender is efficiently, safely and conveniently executed during sending.

Description

Technical Field

[0001] The present invention relates to express delivery technology, and in particular to a self-service delivery system and a method for using the self-service delivery system. Background Art

[0002] The conventional way of collecting parcels in the express delivery industry is for each client to directly connect with the sender. The sender fills in the sender's information and the recipient's information on the client, and finally prints out the shipping receipt on the client. After the courier collects the parcel, it returns to the courier company to weigh and price each parcel, and finally charges the sender on a monthly or weekly basis. If the collected courier is a light or small item, the payment information can also be obtained directly on the client, and the payment can be completed before the courier collects the item. After that, you only need to wait for the courier to pick up the item. In the prior art, this type of delivery technology can only be used by one courier company to respond to the sender's business request. This is because the clients are all owned by each courier company. If a business relationship is established for another company from a client of a certain company, it is obviously a conflict. In addition, this type of delivery technology in the prior art ignores the step of verifying the sender's identity. Although the courier and the sender have met face to face, due to the consideration of picking up the package as quickly as possible and the consideration of facing sensitive information when verifying the identity information, the courier often cannot guarantee the effective execution of the current step of verifying the sender's identity information. This brings limitations to the express delivery business and business process loopholes.

[0003] Invention Accommodation

[0004] The technical problem to be solved by the present invention is how to perform a sender identity verification operation when sending a parcel, thereby obtaining a self-service parcel sending system.

[0005] In order to solve the above technical problems, the present invention adopts the following technical scheme: the self-service mailing system includes a self-service mailing server and a self-service mailing device, the self-service mailing device includes a loading component and a verification component, the loading component includes a weighing module, the weighing module is provided with a loading table for weighing, the verification component includes a shell, and a control unit, a mailing display, a verification display, an induction scanner, a code scanning payment device, a communication module, a printing module, an item shooting module, a face shooting module, a storage module, and a power supply module arranged on the shell, the weighing module, the mailing display, the verification display, the induction scanner, the code scanning payment device, the communication module, the printing module, the item shooting module, the face shooting module, the storage module, and the power supply module are all connected to the control unit, the self-service mailing device is communicatively connected with the self-service server through the communication module, the screen of the mailing display, the scanning area of ​​the induction scanner, the scanning area of ​​the code scanning payment device, the output port of the printing module, the camera of the face shooting module, and the screen of the verification display are all facing the outside of the shell, and the camera of the item shooting module is vertically downward and facing the position of the loading table.

[0006] The self-service mailing server can be connected to one or more self-service mailing devices, which can be distributed in express delivery outlets, public places in living areas, corporate offices and production sites. The self-service mailing system is compatible with the service ports of multiple express delivery companies. The service port is an interface for direct interaction between express delivery companies and end users. Therefore, senders can directly choose the mailing services of multiple express delivery companies through this self-service mailing system. The premise for the entire self-service mailing system to respond to the sender's mailing operation is that the sender needs to verify the ID card with the sender's facial information, that is, the ID card is placed in the scanning area of ​​the induction scanner and the sender's face faces the camera of the face shooting module. The sender's mailing operation is only served when the information on the ID card is consistent with the facial information captured by the camera of the face shooting module. In this way, the sender's identity verification operation is performed when sending the mail.

[0007] In order to facilitate the intervention of the administrator and to implement manual verification, the sender-facing structure and the administrator-facing structure of the self-service mailing device are distributed in different positions of the shell, that is, the screen of the mailing display, the scanning area of ​​the induction scanner, the scanning area of ​​the code scanning payment device, and the camera of the face shooting module are all facing one side of the shell, and the screen of the verification display and the output port of the printing module are all facing the other side of the shell. When the administrator intervenes in the sender's mailing operation, he can be in an area that does not hinder the sender's operation.

[0008] Both the mailing display and the verification display are touch devices, which can not only display information through the screen, but also input information by touching the screen. In order to facilitate personnel to read and input information, the shell is provided with two symmetrically distributed inclined mounting surfaces, and the screen of the mailing display and the screen of the verification display are respectively located at the two inclined mounting surfaces, and the orientation of the screen of the mailing display and the orientation of the screen of the verification display are both inclined upward; in addition, in order to make the loading platform have a larger loading space, the shell is provided with an inverted L-shaped cantilever, and the camera of the object shooting module is located at the end of the cantilever, and the camera of the face shooting module is located at the vertical part of the cantilever.

[0009] In order to be able to form a more direct reminder to the sender, the verification component also includes a sound module, and the sound module is provided with a speaker; in order to be able to configure the program according to different usage requirements, and upload or download data, the verification component also includes a USB interface. The sound module and the USB interface are both connected to the control unit. In addition, the power module is provided with a power switch, which can play the role of turning off the self-service mailing device or turning on the self-service mailing device. These speakers, USB interfaces, and power switches are all located on the surface of the shell.

[0010] The above-mentioned self-service delivery system is a service platform that unifies multiple express delivery companies. It can not only perform sender identity verification when in use, but also rely on Internet technology to involve mobile terminals, shared operations and other technologies. In order to give full play to the convenience of using the above-mentioned self-service delivery system, the present invention also provides a self-service delivery method based on the aforementioned self-service delivery system.

[0011] In the first step of this self-service delivery method, the sender enters the sender's name, address, contact number, ID number, courier company, recipient's name, address, contact number on the mobile phone, and generates the delivery information in the form of a QR code.

[0012] The second step is for the sender to place the item on the loading platform.

[0013] In the third step, after the self-service mailing device obtains the mailing information input by the sender by scanning the code from the code scanning payment device, the sender puts the sender's ID card into the scanning area of ​​the induction scanner of the self-service mailing device, and the sender's face faces the camera of the face capture module.

[0014] Step 4: When the ID card information matches the face information captured by the face capture module, weigh the item and take a photo of the item.

[0015] The fifth step is to send the weight, physical photos and shipping information of the item to the service port of the courier company. When the self-service shipping device receives the fee information from the service port of the courier company, the payment amount and payment code will be displayed on the screen of the shipping display.

[0016] Step 6: After the sender completes the payment, the self-service mailing device prints the mailing receipt, and the sender sticks the mailing receipt on the item.

[0017] In the seventh step, the courier collects the items with the shipping documents attached and completes the shipping operation.

[0018] In order to cope with the application scenarios of multiple self-service mailing devices, the self-service mailing device stores identity information. When executing the fifth step, the identity information, item weight, physical photos and mailing information are sent to the service port of the courier company. When executing the seventh step, the courier comes to the self-service mailing device corresponding to the identity information according to the identity information and collects the items with the mailing documents attached. The identity information can be address information or number information that can correspond to the address. With the identity information, the courier can accurately know where to pick up the items.

[0019] When executing the third step, if the self-service mailing device fails to obtain the mailing information, the abnormal situation will be displayed on the mailing display screen and the verification display screen, and option buttons for terminating and restarting the mailing operation are provided on the mailing display screen and the verification display screen.

[0020] When executing the fourth step, when the information on the ID card is inconsistent with the facial information captured by the camera of the face shooting module, the abnormal situation is displayed on the screen of the verification display, and option buttons for terminating and restarting the mailing operation are provided on the screen of the mailing display and the screen of the verification display, and the sender's ID card photo is displayed on the screen of the verification display.

[0021] When executing the sixth step, the sender completes the payment by scanning the code, or the stored value account associated with the sender is displayed on the screen of the mail display, and the sender completes the payment through the stored value account. The code scanning payment method includes the payment method of placing the payment code displayed on the mobile phone in the scanning area of ​​the code scanning payment device, and the payment method of scanning the collection code displayed on the screen of the mail display by mobile phone. The stored value account can be a dedicated account for the self-service mailing system, or it can be a general account established based on an IC card or RFID radio frequency card such as a campus stored value card, a bus card electronic wallet, and an employee card electronic wallet.

[0022] When executing the third step, after the self-service mailing device obtains the mailing information input by the sender by scanning the code from the code scanning payment device, or after the self-service mailing device obtains the mailing information input by the sender manually from the mailing display, the sender puts the sender's ID card into the scanning area of ​​the induction scanner of the self-service mailing device, and the sender's face faces the camera of the face capture module. Here, a method of inputting mailing information is added to cope with the situation where the mailing information cannot be input through the QR code, and manual operation can be performed on the mailing display.

[0023] The present invention adopts the above technical solution: the self-service mailing system enforces the sender identity verification operation through the structure, and takes it as the condition for completing the mailing operation. The time when the sender participates in the identity verification operation is staggered with the time when the courier picks up the mail, so that the courier will not waste time due to on-site verification of the sender's identity information when picking up the mail, and the courier will not be exposed to the sender's sensitive information, which is conducive to the sender to actively cooperate with the identity verification operation. Therefore, the sender identity verification operation is performed efficiently, safely and conveniently when sending mail. BRIEF DESCRIPTION OF THE DRAWINGS

[0024] The present invention will be further described in detail below in conjunction with the accompanying drawings and specific implementation methods.

[0025] Figure 1 A three-dimensional diagram of a self-service mailing device of a self-service mailing system and method of the present invention Figure I;

[0026] Figure 2 A three-dimensional diagram of a self-service mailing device of a self-service mailing system and method of the present invention Figure II ;

[0027] Figure 3 A three-dimensional diagram of a self-service mailing device of a self-service mailing system and method of the present invention Figure III . DETAILED DESCRIPTION

[0028] The self-service mailing system includes a self-service mailing server and a self-service mailing device. The self-service mailing server is connected to the self-service mailing device through the network. The self-service mailing server is used to manage and coordinate multiple self-service mailing devices and communicate with the service ports of various express delivery companies. The self-service mailing device is a desktop structure and can be placed on the desktop.

[0029] like Figure 1 , 2 As shown in FIG. 3 , the self-service mailing device includes a loading component 1 and a verification component 2. The loading component 1 is a flat rectangular structure as a whole, and a weighing module is arranged inside the loading component 1. The weighing module is provided with a loading platform 3 for weighing, and the loading platform 3 is located at the top of the entire loading component 1.

[0030] The verification component 2 includes a housing 4, a control unit, a mailing display 5, a verification display 6, an inductive scanner 7, a code scanning payment device 8, a communication module 9, a printing module, an item shooting module 10, a face shooting module 11, a storage module, a power module, a sound module, and a USB interface 15. The control unit, the mailing display 5, the verification display 6, the inductive scanner 7, the code scanning payment device 8, the communication module 9, the printing module, the item shooting module 10, the face shooting module 11, the storage module, the power module, the sound module, and the USB interface 15 are all arranged on the housing 4. The weighing module, the mailing display 5, the verification display 6, the inductive scanner 7, the code scanning payment device 8, the communication module 9, the printing module, the item shooting module 10, the face shooting module 11, the storage module, the power module, the sound module, and the USB interface 15 are all connected to the control unit. The power module provides power for the weighing module, the mailing display 5, the verification display 6, the induction scanner 7, the code scanning payment device 8, the communication module 9, the printing module, the item shooting module 10, the face shooting module 11, the storage module, the sound module, and the control unit. The self-service mailing device is connected to the self-service server through the communication module 9.

[0031] The screen of the mailing display 5, the scanning area of ​​the inductive scanner 7, the scanning area of ​​the code scanning payment device 8, the output port 12 of the printing module, the camera of the face shooting module 11, and the screen of the verification display 6 are all facing the outside of the housing 4. The screen of the mailing display 5, the scanning area of ​​the inductive scanner 7, the scanning area of ​​the code scanning payment device 8, and the camera of the face shooting module 11 are all facing one side of the housing 4, and the screen of the verification display 6 and the output port 12 of the printing module are all facing the other side of the housing 4. The housing 4 is provided with two symmetrically distributed inclined mounting surfaces, and the screen of the mailing display 5 and the screen of the verification display 6 are respectively located at the two inclined mounting surfaces, and the orientation of the screen of the mailing display 5 and the orientation of the screen of the verification display 6 are both inclined upward. The housing 4 is provided with an inverted L-shaped cantilever 13, and the camera of the object shooting module 10 is located at the end of the cantilever 13, and the camera of the face shooting module 11 is located at the vertical part of the cantilever 13. The camera of the object shooting module 10 is vertically downward and faces the position where the loading platform 3 is located. The sound module is provided with a speaker 14, and the power module is provided with a power switch 16. The speaker 14, the USB interface 15, and the power switch 16 are all located on the surface of the housing 4.

[0032] Before using the self-service mailing system, it is necessary to connect the self-service mailing server to the Internet, establish a communication connection with the service ports of various express delivery companies, and establish a communication connection with the self-service mailing device. The self-service mailing device is placed at each receiving outlet, i.e., the mailing site. One self-service mailing server can connect to multiple self-service mailing devices. Usually, the self-service server will be placed in an area close to management work, where staff are concentrated, and where power and network lines are conveniently supplied, such as an office building. Therefore, the geographical location of the self-service mailing device will be different from that of the self-service server, and the two are located in two different places. In order to distinguish different self-service mailing devices, the self-service mailing device stores identity information, which can correspond to the geographical location of the self-service mailing device. The identity information can be specific address information, such as "XX Province XX City XX District XX Road XX Office Building XX Floor", or the identity information can be number information, such as "BJ0001", and the number "BJ0001" is set to correspond to a certain address information.

[0033] The sender can start the mailing operation before arriving at the mailing site, so that the sender can start the mailing operation wherever he is. In this state, the sender enters the sender's name, sender's address, sender's contact number, sender's ID number, courier company, recipient's name, recipient's address, recipient's contact number on the mobile phone, and generates the mailing information in the form of a QR code. Then, the sender takes the items to be mailed to the receiving outlet. The sender places the items on the loading table 3, and the sender presses the option button to start the mailing service on the screen of the mailing display 5. Then, before the countdown ends, the sender takes out the mobile phone and places the QR code containing the mailing information obtained previously on the scanning area of ​​the code scanning payment device 8.

[0034] After the self-service mailing device obtains the mailing information input by the sender by scanning the code from the code scanning payment device 8, the sender puts the sender's ID card into the scanning area of ​​the inductive scanner 7 of the self-service mailing device, and the sender's face faces the camera of the face shooting module 11. When the sender's identity is verified, the inductive scanner 7 obtains the information of the ID card, and the screen of the mailing display 5 displays the sender's ID card photo. When the information of the ID card is consistent with the facial information captured by the camera of the face shooting module 11, the weight of the item is weighed and the actual photo of the item is taken. Next, the weight of the item, the actual photo and the shipping information are uploaded to the self-service shipping server and then sent together to the service port of the courier company. Because the sender can freely choose one of the courier companies from multiple courier companies before generating the shipping information, when sending data to the courier company's service port, the data transmission address will be selected according to the courier company specified in the shipping information. The courier company calculates the fee based on the weight and distance of the item, and the fee information will eventually be transmitted to the self-service shipping device through the self-service shipping server. When the self-service shipping device receives the fee information sent from the courier company's service port, the payment amount and the payment code will be displayed on the screen of the shipping display 5.

[0035] In the payment process, the sender can pay by scanning the code or by using a stored-value account. While the screen of the mail display 5 displays the payment amount and the payment code, it will also find the stored-value account associated with the sender based on the sender information or by obtaining the information of the campus stored-value card, bus card electronic wallet, or employee card electronic wallet in the scanning area of ​​the induction scanner 7. The screen of the mail display 5 displays the stored-value account associated with the sender and the option of deducting money from the stored-value account associated with the sender. The sender can pay by using the stored-value account by pressing the option.

[0036] After the sender completes the payment, the printing module of the self-service mailing device prints the mailing receipt, and the sender affixes the mailing receipt to the item. Then, the item with the mailing receipt affixed can be placed near the self-service mailing device, i.e., at the receiving outlet. The courier comes to the self-service mailing device corresponding to the identity information, i.e., the receiving outlet, based on the identity information, and collects the item with the mailing receipt affixed.

[0037] If the sender does not provide the mailing information to the self-service mailing device by scanning the code, the sender can also directly input the mailing information by handwriting on the screen of the mailing display 5. Therefore, when the self-service mailing device obtains the mailing information input by the sender by scanning the code from the code scanning payment device 8, it can also obtain the mailing information manually input by the sender from the mailing display 5. Regardless of which method is used to obtain the mailing information, as long as the self-service mailing device obtains the mailing information, it needs to perform the sender identity verification operation.

[0038] The sender places the item on the loading table 3, and presses the option button on the screen of the mailing display 5 to start the mailing service. If the self-service mailing device fails to obtain the mailing information after the countdown ends, the abnormal situation will be displayed on the screen of the mailing display 5 and the screen of the verification display 6, and the screen of the mailing display 5 and the screen of the verification display 6 both provide option buttons for terminating and restarting the mailing operation. The countdown time is set according to the usage habits of users in various places, and is generally 120 seconds.

[0039] When the ID card information is inconsistent with the face information captured by the camera of the face shooting module 11, the abnormal situation is displayed on the screen of the verification display 6, and the screens of the mailing display 5 and the verification display 6 provide option buttons for terminating and restarting the mailing operation, and the ID card photo of the sender is displayed on the screen of the verification display 6. The verification display 6 is used to display information to the current management personnel and operate the self-service mailing device. Once the sender identity verification fails, manual intervention can be performed to solve the problem.

[0040] The above process can also be performed by the speaker 14 of the sound module to emit prompt sounds corresponding to each step.

[0041] In the above embodiment, when the self-service mail server is connected to only one self-service mail device, the identity information may not be used. Therefore, the relationship between the self-service mail device and the self-service mail server is unique, thereby obtaining another implementation.

Claims

1. A self-service mailing system, characterized in that: The self-service mailing system comprises a self-service mailing server and a self-service mailing device, wherein the self-service mailing device comprises a loading component (1) and a verification component (2), wherein the loading component (1) comprises a weighing module, wherein the weighing module is provided with a loading table (3) for weighing, and the verification component (2) comprises a housing (4), and a control unit, a mailing display (5), a verification display (6), an induction scanner (7), a code scanning payment device (8), a communication module (9), a printing module, an object shooting module (10), a face shooting module (11), a storage module, and a power supply module arranged on the housing (4). The inductive scanner (7), the code scanning payment device (8), the communication module (9), the printing module, the object shooting module (10), the face shooting module (11), the storage module, and the power supply module are all connected to the control unit. The self-service mailing device is connected to the self-service server through the communication module (9). The screen of the mailing display (5), the scanning area of ​​the inductive scanner (7), the scanning area of ​​the code scanning payment device (8), the output port (12) of the printing module, the camera of the face shooting module (11), and the screen of the verification display (6) are all facing the outside of the shell (4). The camera of the object shooting module (10) is vertically downward and toward the location of the loading table (3).

2. The self-service mailing system according to claim 1, characterized in that: The screen of the mailing display (5), the scanning area of ​​the induction scanner (7), the scanning area of ​​the scanning payment device (8), and the camera of the face shooting module (11) are all facing one side of the shell (4), and the screen of the verification display (6) and the output port (12) of the printing module are all facing the other side of the shell (4).

3. The self-service mailing system according to claim 1, characterized in that: The shell (4) is provided with two symmetrically distributed inclined mounting surfaces, the screen of the mailing display (5) and the screen of the verification display (6) are respectively located on the two inclined mounting surfaces, the screen of the mailing display (5) and the screen of the verification display (6) are both inclined upward, the shell (4) is provided with an inverted L-shaped cantilever (13), the camera of the object shooting module (10) is located at the end of the cantilever (13), and the camera of the face shooting module (11) is located at the vertical position of the cantilever (13).

4. The self-service mailing system according to claim 1, characterized in that: The verification component (2) further comprises a sound module and a USB interface (15); the sound module and the USB interface (15) are both connected to the control unit; the sound module is provided with a speaker (14); the power module is provided with a power switch (16); the speaker (14), the USB interface (15) and the power switch (16) are all located on the surface of the housing (4).

5. A self-service mailing method based on the self-service mailing system of claim 1, characterized in that: The first step is for the sender to enter the sender's name, address, contact number, ID number, courier company, recipient's name, address, contact number on the mobile phone, and generate the shipping information in the form of a QR code. In the second step, the sender places the item on the loading platform (3). In the third step, after the self-service mailing device obtains the mailing information input by the sender by scanning the code from the code scanning payment device (8), the sender puts the sender's ID card into the scanning area of ​​the induction scanner (7) of the self-service mailing device, and the sender's face faces the camera of the face shooting module (11). In the fourth step, when the information on the ID card is consistent with the facial information captured by the camera of the facial capture module (11), the weight of the item is weighed and a photo of the item is taken. Step 5: Send the weight of the item, the actual photo and the shipping information to the service port of the courier company. When the self-service shipping device receives the fee information from the service port of the courier company, the payment amount and the payment code are displayed on the screen of the shipping display (5). Step 6: After the sender completes the payment, the self-service mailing device prints the mailing receipt, and the sender sticks the mailing receipt on the item. In the seventh step, the courier collects the items with the shipping documents attached and completes the shipping operation.

6. The self-service mailing method according to claim 5, characterized in that: The self-service mailing device stores identity information. When executing the fifth step, the identity information, item weight, physical photo and mailing information are sent together to the service port of the express company. When executing the seventh step, the courier comes to the self-service mailing device corresponding to the identity information according to the identity information and collects the item with the mailing receipt attached.

7. The self-service mailing method according to claim 5, characterized in that: When executing the third step, if the self-service mailing device fails to obtain the mailing information, an abnormal situation will be displayed on the screen of the mailing display (5) and the screen of the verification display (6), and option buttons for terminating and restarting the mailing operation are provided on the screen of the mailing display (5) and the screen of the verification display (6).

8. The self-service mailing method according to claim 5, characterized in that: When executing the fourth step, when the information on the ID card is inconsistent with the facial information captured by the camera of the facial shooting module (11), the abnormal situation is displayed on the screen of the verification display (6), and both the screen of the mailing display (5) and the screen of the verification display (6) provide option buttons for terminating and restarting the mailing operation, and the screen of the verification display (6) displays the ID card photo of the sender.

9. The self-service mailing method according to claim 5, characterized in that: When executing the sixth step, the sender completes the payment by scanning the code, or the screen of the mailing display (5) displays the stored value account associated with the sender, and the sender completes the payment through the stored value account.

10. The self-service mailing method according to claim 5, characterized in that: When executing the third step, when the self-service mailing device obtains the mailing information input by the sender by scanning the code from the code scanning payment device (8), or when the self-service mailing device obtains the mailing information input by the sender manually from the mailing display (5), the sender puts the sender's ID card into the scanning area of ​​the induction scanner (7) of the self-service mailing device, and the sender's face faces the camera of the face capture module (11).

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