Anti-harassment processing method and device

Abstract

The invention discloses an anti-harassment processing method and device, and relates to the technical field of data security. A specific embodiment of the method comprises the following steps: acquiring identity information of a user who opens an anti-harassment account from the local; acquiring the user identity information from an operator as a call record of an answering party, and screening a target call record of marking a specific label on a call of a dialing party from the call record so as to generate crank call reporting information; and sending the crank call reporting information to the operator, so that the operator uses a preset punishment mechanism to punish the dialing party when confirming that the call of the dialing party is the crank call, adds the call of the dialing party to a local reporting call record, and adds the call of the answering party to a reporting party of the call of the dialing party. According to the embodiment, the secondary harassment cost of the harassment call is remarkably improved through a low-cost means, the frequency of the harassment call is effectively inhibited, and the limitation that the harassment call dialed manually cannot be effectively identified in a traditional method is overcome.

Description

Technical Field

[0001] The present invention relates to the field of data security technology, and in particular to an anti-disturbance processing method and device. Background Art

[0002] Currently, many phone users are frequently troubled by harassing calls, which are usually hung up quickly after ringing once, causing confusion and anxiety to users. This phenomenon not only interferes with people's daily lives, but can also cause psychological stress, especially for the elderly and children, who are more likely to be frightened or misunderstood. In addition, since these harassing calls do not require actual call charges, harassers can carry out harassment at almost zero cost, which makes the problem even more serious. Therefore, there is an urgent need to develop effective technical means to block harassing calls to protect the rights and interests of users and increase the illegal costs of harassers, thereby curbing the occurrence of such behaviors.

[0003] At present, some technical solutions have proposed methods to prevent harassing calls: by setting a variable delay, the software that automatically makes harassing calls cannot accurately determine the connection status of the call, so that the harasser either hangs up the call in advance so that the user does not feel harassed, or delays the call to prompt the user to answer the call, thereby increasing the harasser's communication costs. However, this method cannot effectively identify harassing calls made by humans, and it is difficult to increase the cost of harassers. Therefore, it is urgent to improve technology to more comprehensively deal with harassing calls. Summary of the invention

[0004] In view of this, the embodiments of the present invention provide an anti-harassment processing method and device, which can at least solve the problem that the prior art cannot effectively identify manually dialed harassment calls and is difficult to increase the cost of harassers.

[0005] To achieve the above objective, according to one aspect of an embodiment of the present invention, there is provided an anti-disturbance processing method applied to an intermediary, comprising:

[0006] Obtain the identity information of the user who has activated the anti-harassment account locally;

[0007] Obtain the user identity information from the operator as the call record of the recipient, and select the target call records with specific labels on the caller's phone to generate information on reporting harassing calls;

[0008] Send the information about reporting harassing calls to the operator, so that the operator can punish the caller using the preset penalty mechanism if it confirms that the caller's phone is a harassing call, add the caller's phone to the local report call record, and add the recipient's phone to the reporting party of the caller's phone;

[0009] Among them, the information of activating the anti-harassment account of the user identity information is synchronized to the operator. When the operator receives a telephone call request for the user identity information, it queries whether the caller's phone exists in the local reporting phone record. If the query result is yes, it determines whether the reporting party includes the answering party's phone. If so, the telephone call request is rejected; if the query result is no or the judgment result is no, it returns to the caller a prompt message for the answering party to activate the anti-harassment mode; and when the answering party marks the caller's phone with a specific label, the call records of the caller and the answering party are updated.

[0010] Optionally, before obtaining the identity information of the user who has opened the anti-harassment account locally, the method further includes:

[0011] Receiving a request for opening an anti-harassment account transmitted by a client, obtaining user identity information from the request for opening an anti-harassment account, and creating an anti-harassment account based on the user identity information;

[0012] Establishing a binding relationship between the user identity information and the anti-harassment account, and storing the binding relationship locally;

[0013] The step of synchronizing the user identity information to open an anti-harassment account to the operator includes:

[0014] Sending the user identity information to each operator in the operator list for storage; or

[0015] Generate a telephone query request based on the user identity information, send it to each operator in the operator list, and receive response information returned by each operator; determine that the response information is one or more operators with telephones, and send the information of opening an anti-harassment account with the user identity information to the one or more operators for local storage;

[0016] Among them, for the remaining operators in the operator list except for the one or more operators, when the user identity information processing call is received, an anti-harassment account query request is sent to the intermediary. If the query result returned by the intermediary is that it has been activated, the local storage of the remaining operators is updated.

[0017] To achieve the above objective, according to one aspect of an embodiment of the present invention, there is provided an anti-disturbance processing method applied to an operator, comprising:

[0018] Receive and store the user identity information sent by the intermediary to open an anti-harassment account;

[0019] Receive a call request from the caller, determine the caller phone number and the receiver phone number in the call request, query whether the caller phone number exists in the local report phone record, and if the query result shows that the caller phone number exists, determine whether the reporter includes the receiver phone number, and if so, refuse to execute the call request;

[0020] If the query result is not present or the judgment result is negative, the identity information of the answering party is obtained according to the answering party's phone number, and in response to the information stored locally, the identity information of the answering party is determined to activate the anti-harassment account, and a prompt message is returned to the calling party that the answering party has activated the anti-harassment mode;

[0021] Receiving specific information returned by the calling party, establishing a call link between the calling party and the answering party in response to the specific information to continue the call, and updating the call records of the calling party and the answering party when receiving a specific tag marked by the answering party on the calling party's phone;

[0022] The receiving intermediary obtains the call records related to the identity information of the answering party, so that when receiving the reporting harassing call information sent by the intermediary, if it is determined that the caller's phone is a harassing call, the preset penalty mechanism will be used to punish the caller, and the caller's phone will be added to the local reporting call record, and the answering party's phone will be added to the reporting party of the caller's phone.

[0023] Optionally, the receiving and storing the information of opening an anti-harassment account using the user identity information sent by the intermediary, includes:

[0024] Receive the phone query request sent by the intermediary, query whether there is a phone corresponding to the user's identity information, and return the query result to the intermediary;

[0025] If the query result is yes, the user identity information sent by the intermediary to open the anti-harassment account is received and stored locally;

[0026] If the query result is that the account does not exist, and a user identity information processing call is received, an anti-harassment account query request is sent to the intermediary. If the query result returned by the intermediary is that the account has been activated, the local storage is updated.

[0027] Optionally, the operator confirms that the caller's phone number is a harassing call, including:

[0028] Obtain outgoing call records of the caller's phone within a historical time period, use a preset training model to identify phone features of the outgoing call records, determine a dialing pattern based on the phone features, and in response to the dialing pattern meeting a preset harassment call dialing situation, determine that the caller's phone is a harassment call;

[0029] Among them, the telephone characteristics are one or more of outgoing call frequency, call duration, answering rate, and time interval between adjacent outgoing calls. The preset harassing call dialing conditions are one or more of the outgoing call frequency being greater than or equal to the preset outgoing call frequency threshold, the call duration being less than or equal to the preset call duration threshold, the adjacent outgoing call interval being less than or equal to the preset outgoing call interval threshold, and the answering rate being less than or equal to the preset answering rate threshold.

[0030] Optionally, the operator confirms that the caller's phone number is a harassing call, including:

[0031] Receive information about reporting harassing calls and determine whether the caller's phone number is a harassing call; or

[0032] Determine whether the caller's phone number is a harassing call. If the determination result is yes, while establishing a call link between the caller and the receiver, send a prompt message indicating that the caller's phone number is a harassing call to the receiver;

[0033] Receive information on reporting harassing calls. If there is a prompt message sent to the recipient in the target call record that the caller's call is a harassing call, determine that the caller's call is a harassing call; if there is no prompt message sent to the recipient in the target call record that the caller's call is a harassing call, determine whether the caller's call is a harassing call, or determine that the caller's call is not a harassing call.

[0034] Optionally, the method further comprises:

[0035] Once the operator confirms that the caller's call is not a nuisance call, the operator will use the preset penalty mechanism to punish the caller.

[0036] Optionally, the penalty processing is to deduct a preset amount from the call fee, and the method further includes: sending the deducted amount to a specific service provider for processing.

[0037] To achieve the above object, according to another aspect of an embodiment of the present invention, there is provided an anti-disturbance processing device applied to an intermediary, comprising:

[0038] An acquisition module is used to obtain the identity information of the user who has activated the anti-harassment account locally;

[0039] A screening module is used to obtain the user identity information from the operator as the call record of the answering party, and screen the target call records with specific labels on the caller's phone to generate information on reporting harassing calls;

[0040] The reporting module is used to send the information of reporting harassing calls to the operator, so that the operator can punish the caller using the preset penalty mechanism if it confirms that the caller's phone is a harassing call, add the caller's phone to the local report call record, and add the answering party's phone to the reporting party of the caller's phone;

[0041] Among them, the information of activating the anti-harassment account of the user identity information is synchronized to the operator. When the operator receives a telephone call request for the user identity information, it queries whether the caller's phone exists in the local reporting phone record. If the query result is yes, it determines whether the reporting party includes the answering party's phone. If so, the telephone call request is rejected; if the query result is no or the judgment result is no, it returns to the caller a prompt message for the answering party to activate the anti-harassment mode; and when the answering party marks the caller's phone with a specific label, the call records of the caller and the answering party are updated.

[0042] Optionally, the device further includes an activation module, configured to:

[0043] Receiving a request for opening an anti-harassment account transmitted by a client, obtaining user identity information from the request for opening an anti-harassment account, and creating an anti-harassment account based on the user identity information;

[0044] Establishing a binding relationship between the user identity information and the anti-harassment account, and storing the binding relationship locally;

[0045] The device also includes a synchronization module, which is used to:

[0046] Sending the user identity information to each operator in the operator list for storage; or

[0047] Generate a telephone query request based on the user identity information, send it to each operator in the operator list, and receive response information returned by each operator; determine that the response information is one or more operators with telephones, and send the information of opening an anti-harassment account with the user identity information to the one or more operators for local storage;

[0048] Among them, for the remaining operators in the operator list except for the one or more operators, when the user identity information processing call is received, an anti-harassment account query request is sent to the intermediary. If the query result returned by the intermediary is that it has been activated, the local storage of the remaining operators is updated.

[0049] To achieve the above object, according to another aspect of an embodiment of the present invention, there is provided an anti-disturbance processing device applied to an operator, comprising:

[0050] A synchronization module, used to receive and store the information of the user identity information sent by the intermediary to open an anti-harassment account;

[0051] A receiving module, used for receiving a call request from a calling party, and determining a calling party phone number and a receiving party phone number in the call request;

[0052] The anti-harassment management module is used to query whether the caller's phone number exists in the local reporting phone record. If the query result is yes, it determines whether the reporting party includes the answering party's phone number. If so, the outgoing call request is rejected;

[0053] If the query result is not present or the judgment result is negative, the identity information of the answering party is obtained according to the answering party's phone number, and in response to the information stored locally, the identity information of the answering party is determined to activate the anti-harassment account, and a prompt message is returned to the calling party that the answering party has activated the anti-harassment mode;

[0054] Receiving specific information returned by the calling party, establishing a call link between the calling party and the answering party in response to the specific information to continue the call, and updating the call records of the calling party and the answering party when receiving a specific tag marked by the answering party on the calling party's phone;

[0055] The anti-harassment processing module is used to receive the intermediary's operation of obtaining call records related to the identity information of the answering party, so that when receiving the reporting harassment call information sent by the intermediary, if it is determined that the caller's phone is a harassment call, the caller is punished using a preset penalty mechanism, and the caller's phone is added to the local reporting call record, and the answering party's phone is added to the reporting party of the caller's phone.

[0056] Optionally, the synchronization module is used to:

[0057] Receive the phone query request sent by the intermediary, query whether there is a phone corresponding to the user's identity information, and return the query result to the intermediary;

[0058] If the query result is yes, the user identity information sent by the intermediary to open the anti-harassment account is received and stored locally;

[0059] If the query result is that the account does not exist, and a user identity information processing call is received, an anti-harassment account query request is sent to the intermediary. If the query result returned by the intermediary is that the account has been activated, the local storage is updated.

[0060] Optionally, the operator confirms that the caller's phone number is a harassing call, including:

[0061] Obtain outgoing call records of the caller's phone within a historical time period, use a preset training model to identify phone features of the outgoing call records, determine a dialing pattern based on the phone features, and in response to the dialing pattern meeting a preset harassment call dialing situation, determine that the caller's phone is a harassment call;

[0062] Among them, the telephone characteristics are one or more of outgoing call frequency, call duration, answering rate, and time interval between adjacent outgoing calls. The preset harassing call dialing conditions are one or more of the outgoing call frequency being greater than or equal to the preset outgoing call frequency threshold, the call duration being less than or equal to the preset call duration threshold, the adjacent outgoing call interval being less than or equal to the preset outgoing call interval threshold, and the answering rate being less than or equal to the preset answering rate threshold.

[0063] Optionally, the operator confirms that the caller's phone number is a harassing call, including:

[0064] Receive information about reporting harassing calls and determine whether the caller's phone number is a harassing call; or

[0065] Determine whether the caller's phone number is a harassing call. If the determination result is yes, while establishing a call link between the caller and the receiver, send a prompt message indicating that the caller's phone number is a harassing call to the receiver;

[0066] Receive information on reporting harassing calls. If there is a prompt message sent to the recipient in the target call record that the caller's call is a harassing call, determine that the caller's call is a harassing call; if there is no prompt message sent to the recipient in the target call record that the caller's call is a harassing call, determine whether the caller's call is a harassing call, or determine that the caller's call is not a harassing call.

[0067] Optionally, the device further comprises:

[0068] Once the operator confirms that the caller's call is not a nuisance call, the operator will use the preset penalty mechanism to punish the caller.

[0069] Optionally, the penalty processing is to deduct a preset amount from the call fee, and the device further includes: sending the deducted amount to a specific service provider for processing.

[0070] To achieve the above objective, according to another aspect of an embodiment of the present invention, an anti-disturbance processing electronic device is provided.

[0071] The electronic device of an embodiment of the present invention includes: one or more processors; a storage device for storing one or more programs, and when the one or more programs are executed by the one or more processors, the one or more processors implement any of the above-mentioned anti-disturbance processing methods.

[0072] To achieve the above objective, according to another aspect of an embodiment of the present invention, a computer-readable medium is provided, on which a computer program is stored, and when the program is executed by a processor, any of the above anti-disturbance processing methods is implemented.

[0073] To achieve the above objective, according to another aspect of an embodiment of the present invention, a computer program product is provided. A computer program product of an embodiment of the present invention includes a computer program, and when the program is executed by a processor, the anti-disturbance processing method provided by an embodiment of the present invention is implemented.

[0074] According to the scheme provided by the present invention, one embodiment of the above invention has the following advantages or beneficial effects: the core includes an anti-harassment user system, interconnection of user systems of various operators and banks, and a deduction mechanism, which increases the economic burden of the harasser by deducting the call fee after the first harassment, thereby substantially reducing the probability of harassment calls. This method not only reduces the cost of identifying and processing harassment calls, but also significantly increases the secondary harassment cost of the harasser through an economic penalty mechanism, effectively curbs the frequency of harassment calls, and overcomes the limitation of the traditional method that cannot effectively identify manual dialing.

[0075] The further effects of the above-mentioned non-conventional optional manner will be described below in conjunction with the specific implementation manner. BRIEF DESCRIPTION OF THE DRAWINGS

[0076] The accompanying drawings are used to better understand the present invention and do not constitute an improper limitation of the present invention.

[0077] Figure 1 is a schematic diagram of the main flow of an anti-disturbance processing method according to an embodiment of the present invention;

[0078] Figure 2 This is a schematic diagram of the main flow of a method for preventing interference from an intermediary according to an embodiment of the present invention;

[0079] Figure 3 This is a main flow chart of an anti-disturbance processing method applied to an operator according to an embodiment of the present invention;

[0080] Figure 4 is a flow chart of an optional anti-disturbance processing method according to an embodiment of the present invention;

[0081] Figure 5 is a schematic diagram of main modules of an anti-disturbance processing device applied to an intermediary according to an embodiment of the present invention;

[0082] Figure 6 is a schematic diagram of main modules of an anti-disturbance processing device applied to an operator according to an embodiment of the present invention;

[0083] Figure 7 is an exemplary system architecture diagram to which embodiments of the present invention may be applied;

[0084] Figure 8It is a schematic diagram of the structure of a computer system of a mobile device or a server suitable for implementing an embodiment of the present invention. DETAILED DESCRIPTION

[0085] The following is a description of exemplary embodiments of the present invention in conjunction with the accompanying drawings, including various details of the embodiments of the present invention to facilitate understanding, which should be considered as merely exemplary. Therefore, it should be recognized by those of ordinary skill in the art that various changes and modifications may be made to the embodiments described herein without departing from the scope and spirit of the present invention. Similarly, for clarity and conciseness, the description of well-known functions and structures is omitted in the following description.

[0086] It should be noted that in the embodiments of the present application, certain software, components, models and other existing solutions in the industry may be mentioned, and they should be regarded as exemplary. Their purpose is only to illustrate the feasibility of implementing the technical solution of the present application, but it does not mean that the applicant has or will necessarily use the solution.

[0087] In the absence of conflict, the embodiments and features of the embodiments of the present invention can be combined with each other. The acquisition, transmission, storage, use, and processing of data in the technical solution of the present invention are in compliance with the relevant provisions of national laws and regulations, and are used for legal and reasonable purposes, and are not shared, disclosed, or sold outside of these legal uses, and are subject to supervision and management by regulatory authorities.

[0088] For user information, necessary measures should be taken to prevent illegal access to such personal information data, ensure that persons who have access to personal information data comply with relevant laws and regulations, and ensure the security of user personal information. Once such user personal information data is no longer needed, risks should be minimized by limiting or even prohibiting data collection and / or deleting data. When applicable, including in certain relevant applications, protect user privacy by de-identifying data, such as by removing specific identifiers (e.g., date of birth, etc.), controlling the amount or specificity of stored data (e.g., collecting location data at the city level rather than at the specific address level), controlling how data is stored, and / or other methods of de-identification.

[0089] Existing solutions to prevent harassing calls mainly focus on identifying harassing calls that are automatically dialed, but are powerless against harassing calls that are dialed manually. This means that the harassing calls that can be blocked by current solutions are often from fixed numbers or known blacklists, and it is still difficult to identify some marketing or fraud groups that frequently change their numbers. For example, some users may encounter a situation where they receive a call from an unfamiliar number, and although they do not find any signs of automatic dialing on the phone, it may actually be a harassing call dialed manually. Since these harassers often change their numbers, existing blacklist technology cannot effectively intercept them.

[0090] In addition, many phone plans currently do not set a limit on call duration, which makes the strategy of delaying the hang-up not 100% effective in increasing the harasser's communication costs. For example, some users try to force the harasser to bear high communication costs by keeping the call for a long time to stop him from harassing again, such as using the method of hanging up the call in the background, but in the case of most plans without restrictions, the effectiveness of this method is greatly reduced.

[0091] There are other ideas available, but the focus is on the management of preventing missed calls during harassment interception. The means of judging harassment calls are still limited to adding to blacklists, analyzing qualitative abnormal number data by communication operators, and keyword interception. They do not solve the pain point that harassment calls are numerous and difficult to control, and do not increase the actual harassment cost of harassment sources, allowing harassment sources to still have harassment actions. Therefore, the existing anti-harassment technology urgently needs to be upgraded to deal with manually dialed harassment calls, and introduce a more flexible and intelligent identification mechanism to deal with the ever-changing harassment strategies.

[0092] See also Figure 1 , which shows a main flow chart of an anti-disturbance processing method provided by an embodiment of the present invention, including the following steps:

[0093] S101: receiving a request for opening an anti-harassment account transmitted by a client, obtaining user identity information from the request for opening an anti-harassment account, and creating an anti-harassment account based on the user identity information;

[0094] S102: Establishing a binding relationship between the user identity information and the anti-harassment account, and storing the binding relationship locally;

[0095] S103: Sending information about the user identity information opening an anti-harassment account to each operator in the operator list for storage;

[0096] S104: Generate a telephone query request based on the user identity information, send it to each operator in the operator list, and receive response information returned by each operator; determine that the response information is one or more operators with telephones, and send the information of opening an anti-harassment account with the user identity information to the one or more operators for local storage;

[0097] S105: For the remaining operators in the operator list except the one or more operators, when receiving the user identity information processing call, send an anti-harassment account query request to the intermediary, and if the query result returned by the intermediary is that it has been activated, update the local storage of the remaining operators.

[0098] In the above implementation, the user initiates a request to open an anti-harassment account through the client in the official channels of a specific institution (mobile banking, personal online banking, mini-programs, public accounts, etc.). Taking mobile banking as an example, after receiving the request to open an anti-harassment account, the user identity information is obtained from the request, and then an anti-harassment account is created based on the user identity information, and the relevant agreements, rules, etc. are returned to the client for the user to view. After the user agrees to the relevant rules and agreements for anti-harassment users and the reporting and deduction rules for harassing calls, the account is successfully opened, thereby realizing one-to-one management. Since the call fee deduction operation is performed by the operator (such as China Mobile, China Unicom, and China Telecom), in order to ensure the openness, transparency, and fairness of the process, an intermediary independent of the operator and the user needs to be introduced to handle account opening and deduction matters to avoid the overall process being operated by only one party. Therefore, this intermediary cannot be the operator, and a bank is preferred as the intermediary.

[0099] After receiving the request to open an anti-harassment account, the intermediary obtains the user identity information from the request to open an anti-harassment account to create an anti-harassment account based on the user identity information. The binding relationship between the user identity information and the anti-harassment account is then stored locally (such as in a database) and sent to the relevant operator. For example, if the user has only one mobile phone card, the binding relationship only needs to be sent to the mobile operator; if the user has phone cards from multiple operators, the binding relationship needs to be sent to all relevant operators separately.

[0100] In order to achieve user information intercommunication, this solution has established a user intercommunication system with each operator. After the user opens an anti-harassment account, the intermediary notifies the corresponding operator through OAuth2.0 (open authorization) to establish user intercommunication. Specifically, a telephone query request is generated based on the user's identity information and sent to each operator, and the response information returned is received. After confirming the operator with the phone number, the information about the user opening the anti-harassment account is sent to these operators for storage. Assuming that user X has opened an anti-harassment account at Bank A and has phone numbers at China Mobile, China Unicom, and China Telecom, Bank A will notify these three operators.

[0101] Each operator can receive the information sent by Bank A that User X has opened an anti-harassment account. If User X only has a mobile phone, but adds a Unicom number in the future, since Unicom does not store the information about opening an anti-harassment account, harassing calls may still be able to dial the Unicom number. In this case, when User X applies for a Unicom phone for the first time, he can actively inquire about the status of the anti-harassment account from the intermediary. If the query result shows that it has been opened, User X can be marked as having opened an anti-harassment account in the Unicom operator, or a special table can be created to record the identity information of the user who has opened the anti-harassment account.

[0102] The method provided in the above embodiment efficiently creates and manages anti-harassment accounts through an automated process, ensuring that the identity information of users who open anti-harassment accounts is synchronized and stored in each operator, thereby effectively preventing harassment calls. The specific steps include receiving an activation request, binding user information, storing binding relationships, querying and updating local data of each operator, ensuring that the anti-harassment account status can be timely identified and applied at the operator when the user opens a call for the first time in the future, thereby comprehensively improving the anti-harassment effect of the system.

[0103] See also Figure 2 , which shows a main flow chart of an anti-disturbance processing method applied to an intermediary provided by an embodiment of the present invention, including the following steps:

[0104] S201: Obtaining the identity information of the user who has activated the anti-harassment account locally;

[0105] S202: Obtain the user identity information from the operator as the call record of the answering party, and select the target call records with specific tags on the caller's phone to generate information on reporting harassing calls;

[0106] S203: Send the information about the reported nuisance call to the operator, so that the operator can punish the caller using a preset penalty mechanism if the caller's phone number is confirmed to be a nuisance call, add the caller's phone number to the local report call record, and add the recipient's phone number to the reporting party of the caller's phone number;

[0107] S204: Synchronize the information of activating the anti-harassment account for the user identity information to the operator. When the operator receives a telephone call request for the user identity information, it queries whether the caller's phone number exists in the local report phone record. If the query result is yes, it determines whether the reporting party includes the answering party's phone number. If so, it refuses to execute the telephone call request; if the query result is no or the judgment result is no, it returns to the caller a prompt message for the answering party to activate the anti-harassment mode; and when the answering party marks the caller's phone with a specific tag, it updates the call records of the caller and the answering party.

[0108] See also Figure 3 , which shows a main flow chart of an anti-disturbance processing method applied to an operator provided by an embodiment of the present invention, including the following steps:

[0109] S301: receiving and storing information about user identity information and opening an anti-harassment account sent by an intermediary;

[0110] S302: receiving a call request from the caller, determining the caller phone number and the receiver phone number in the call request, querying whether the caller phone number exists in the local report phone record, and if the query result shows that the caller phone number exists, determining whether the reporter includes the receiver phone number, and if so, refusing to execute the call request;

[0111] S303: If the query result is not present or the judgment result is negative, the identity information of the answering party is obtained according to the call of the answering party, and in response to the identity information of the answering party based on the information stored locally, an anti-harassment account is activated, and a prompt message is returned to the calling party that the answering party activates the anti-harassment mode;

[0112] S304: receiving specific information returned by the calling party, establishing a call link between the calling party and the answering party in response to the specific information to continue the call, and updating the call records of the calling party and the answering party when receiving a specific tag marked by the answering party on the calling party's phone;

[0113] S305: Receive the intermediary's operation of obtaining call records related to the answering party's identity information, so that when receiving the reporting harassing call information sent by the intermediary, if it is determined that the caller's phone is a harassing call, the preset penalty mechanism is used to punish the caller, and the caller's phone is added to the local reporting call record, and the answering party's phone is added to the reporting party of the caller's phone.

[0114] for Figure 2 and Figure 3 After receiving the outgoing call request from the caller, this solution first parses the request to determine the caller's phone number and the receiver's phone number. Then, it checks the local report call record to see if the caller's phone number exists. If the query result shows that the phone number exists in the local report call record, it will further check whether the record contains the receiver's phone number. If it does, the system will automatically reject the outgoing call request to prevent harassment or fraud calls.

[0115] On the contrary, if the query result shows that the caller's phone number is not in the report call record, or if it exists but the record does not contain the caller's phone number, the outgoing call request will continue to be processed. At this time, the operator will obtain the caller's identity information through legal means based on the caller's phone number to facilitate further security verification or provide value-added services. This process ensures the security and privacy protection of both parties on the call, and can also effectively reduce unnecessary phone harassment.

[0116] The middleman periodically traverses the identity information of users who have activated anti-harassment accounts, or traverses in a loop. Assuming that a mobile phone is activated for user X, it is necessary to obtain the 10 recent call records of user X, or the call records that have not been processed yet, from the mobile operator. If user X has many services and makes frequent calls every day, the call records can be obtained at a fixed step length of 5 minutes, for example, the call records of [10:30, 10:35) were obtained last time, the call records of [10:35, 10:40) are obtained currently, and the call records of [10:40, 10:45) are obtained next time.

[0117] Each call record is still managed by the operator, because the operator can record the start time, end time, call duration, marking information, etc. of each call. In this solution, the operator pre-stores the "information of user identity information to activate the anti-harassment account". When the caller makes a call, the operator will determine whether the answering party has activated the anti-harassment account based on the locally stored information. If the anti-harassment account has been activated, the caller will receive a prompt message "The other party has activated the anti-harassment mode, do you want to continue to call? Please press 1 to continue, and press 0 to cancel", or an additional prompt message "If it is a harassment call, it will be charged." The caller presses 1 to dial the call and establish a call link between the caller and the answering party; press 0 to cancel the call.

[0118] For harassing calls, the recipient may or may not answer the call. When the call is answered, the call duration is usually short, but it may also be longer but less frequent. In this case, if the recipient does not want to answer the call or after answering the call, the caller can mark the caller's phone as a harassing call or add it to the blacklist. Adding to the blacklist is also a kind of labeling. After the user manually marks the harassing call, the client automatically analyzes and adds it to the blacklist. After receiving the labeling action from the recipient, the operator can add the information that the caller's phone is tagged with a specific tag to the call record to update the record.

[0119] Assume that there are 10 call records at [10:35, 10:40), of which 3 callers are marked as nuisance calls or blacklisted. In this case, these 3 call records are identified as target call records, and then report nuisance call information is generated, which can be in the form of a message, instruction or request, without restriction. Then, the report nuisance call information is sent to the operator, so that the operator uses the preset penalty mechanism to punish the caller.

[0120] Embodiment 1: Punish only the caller If it is a harassing call, punish the caller, for example, deduct 1 yuan from the caller's phone charges.

[0121] Embodiment 2: Punish both the caller and the receiver. If it is a harassment call, after the anti-harassment account is successfully reported, the anti-harassment account is deducted, for example, 1 yuan, and the receiver's phone bill is preferably deducted, and the caller's phone is punished, for example, 1 yuan is deducted from the caller's phone bill.

[0122] Embodiment 3: Punish the caller and reward the receiver. If it is a harassing call, the caller is penalized, for example, 1 yuan is deducted from the caller's phone bill. The deducted phone bill is then added to the receiver's phone bill.

[0123] The above three implementation methods require verification of whether the caller's phone is a harassing call. This can be done before establishing a call link between the caller and the receiver, or here. It is also possible to establish a call link between the caller and the receiver for verification once, and then perform a second verification here. However, this is only the case when the caller's phone is indeed a harassing call. In actual operation, there may be cases of random reporting, so the verification here is particularly important. If the verification result shows that the caller's phone is not a harassing call, you can execute Example 4 or 5:

[0124] Embodiment 4: Punish only the receiver. If the call is not a nuisance call, punish the receiver, for example, deduct 1 yuan from the receiver's phone charges.

[0125] Embodiment 5: Punish the caller and reward the caller. If the call is not a nuisance call, punish the caller, for example, deduct 1 yuan from the caller's phone bill. Then add the deducted phone bill to the caller's phone bill.

[0126] Compared with the above implementation methods, the co-injury mechanism is preferred. Only co-injury can ensure that there is no random reporting. The answering party will be deducted 1 yuan, but the harassment source may make many calls a day, so the deduction is not just 1 yuan. For example, from multiple anti-harassment accounts, it is determined whether the harassment call exists, so as to determine the real harassment call, but this is limited to the basis of fixed-line phones (that is, they exist in the blacklist library). At present, many specialized organizations are virtual phones or frequently change phones. In addition to the above-mentioned deduction mechanism, this solution can also use the deducted fees for public welfare donations and green matters (that is, service projects), and publish specific details. By connecting to public welfare donations and green matters, while preventing and controlling harassment at a low cost, social welfare can be improved, social development can be promoted, and love and warmth can be conveyed.

[0127] Although many packages do not have a call duration limit, other penalty mechanisms can be used to increase the cost of harassers: Billing strategy: For numbers that have been marked as harassing calls many times, special billing strategies are adopted, such as charging by the minute. Credit score: Introducing a credit score mechanism, numbers that frequently make harassing calls will have their credit scores reduced, affecting their normal use. Through these comprehensive measures, the frequency of harassing calls can be reduced to a certain extent, and the accuracy of identification and interception can be improved.

[0128] It should be noted that the call link between the caller and the caller in this solution is actually a call link between operators. For example, when a Unicom user calls a mobile user, the Unicom operator needs to establish a communication link with the mobile operator. This is because different operators need to transmit signals and communicate through exchange centers or other network facilities to ensure that the call can be connected smoothly. Therefore, there will be corresponding network protocols and interconnection mechanisms between Unicom and Mobile to achieve this cross-operator communication.

[0129] The method provided in the above embodiment realizes efficient anti-harassment processing through the collaborative work of the intermediary and the operator. The intermediary is responsible for collecting call records from the operator based on the user information of the anti-harassment account, screening the target call records marked as harassment calls, and reporting them to the operator; when the operator receives the outgoing call request, it checks whether the answering party has opened an anti-harassment account and returns the corresponding prompt information to the caller. This process not only ensures the effective marking and punishment of harassment calls, but also improves the overall anti-harassment effect and significantly reduces the incidence of harassment calls by synchronizing and updating call records in real time.

[0130] See also Figure 4 , shows a schematic flow chart of an optional anti-disturbance processing method according to an embodiment of the present invention, comprising the following steps:

[0131] S401: The operator confirms that the caller's phone number is a nuisance call;

[0132] S402: Obtain outgoing call records of the caller's phone in a historical time period, use a preset training model to identify phone features of the outgoing call records, determine a dialing pattern based on the phone features, and in response to the dialing pattern meeting a preset harassment call dialing situation, determine that the caller's phone is a harassment call;

[0133] The telephone characteristics include one or more of outgoing call frequency, call duration, answering rate, and time interval between adjacent outgoing calls. The preset harassing call dialing conditions include one or more of the outgoing call frequency being greater than or equal to the preset outgoing call frequency threshold, the call duration being less than or equal to the preset call duration threshold, the adjacent outgoing call interval being less than or equal to the preset outgoing call interval threshold, and the answering rate being less than or equal to the preset answering rate threshold.

[0134] In the above implementation, there are many harassment methods, and it is difficult to fully identify harassment with existing technology. The focus of this solution is not on how to identify harassment calls, but on the control of harassment calls, which fundamentally increases the cost of harassment calls to reduce harassment. Here, it is used to describe the identification method of harassment calls, and potential harassment calls are identified by analyzing the dialing mode of the phone (such as multiple calls to different numbers in a short period of time). Here, it is necessary to obtain the historical outgoing call records of the caller's phone in the historical time period from the operator, such as the outgoing call records in the past month. The model can be pre-trained to identify common harassment call features, such as call duration, dialing frequency, etc. Use the preset training model to identify the phone features of the historical outgoing call records, and analyze the dialing mode of the caller's phone based on the phone features, such as the answering rate: if the answering rate of a certain number is extremely low, it may be a harassment call. Call duration: Multiple short calls in a short period of time may also be a feature of harassment calls. Outgoing call frequency: Multiple calls to different numbers in a short period of time may be harassment calls. Or if the outgoing call frequency is high, the answering rate is low, and the call duration is short, the caller is determined to be a suspected harassment call.

[0135] The method provided in the above embodiment significantly improves the accuracy of identifying harassing calls. The operator analyzes the historical outgoing call records of the caller's phone, identifies various phone features such as outgoing frequency, call duration, answering rate, and time interval between adjacent outgoing calls, and determines whether the dialing pattern meets the preset harassing call dialing conditions. This mechanism not only improves the accuracy and reliability of identification, but also effectively reduces the misjudgment rate, thereby combating harassing calls more accurately.

[0136] See also Figure 5 , shows a schematic diagram of main modules of an anti-disturbance processing device 500 applied to an intermediary provided by an embodiment of the present invention, including:

[0137] The acquisition module 501 is used to obtain the identity information of the user who has opened the anti-harassment account locally;

[0138] The screening module 502 is used to obtain the user identity information from the operator as the call record of the answering party, and screen the target call records with specific labels on the caller's phone to generate information on reporting harassing calls;

[0139] The reporting module 503 is used to send the information of reporting harassing calls to the operator, so that the operator can punish the caller using a preset penalty mechanism when confirming that the caller's phone is a harassing call, add the caller's phone to the local report call record, and add the answering party's phone to the reporting party of the caller's phone;

[0140] Among them, the information of activating the anti-harassment account of the user identity information is synchronized to the operator. When the operator receives a telephone call request for the user identity information, it queries whether the caller's phone exists in the local reporting phone record. If the query result is yes, it determines whether the reporting party includes the answering party's phone. If so, the telephone call request is rejected; if the query result is no or the judgment result is no, it returns to the caller a prompt message for the answering party to activate the anti-harassment mode; and when the answering party marks the caller's phone with a specific label, the call records of the caller and the answering party are updated.

[0141] The implementation device of the present invention also includes an activation module, which is used to:

[0142] Receiving a request for opening an anti-harassment account transmitted by a client, obtaining user identity information from the request for opening an anti-harassment account, and creating an anti-harassment account based on the user identity information;

[0143] Establishing a binding relationship between the user identity information and the anti-harassment account, and storing the binding relationship locally;

[0144] The device also includes a synchronization module, which is used to:

[0145] Sending the user identity information to each operator in the operator list for storage; or

[0146] Generate a telephone query request based on the user identity information, send it to each operator in the operator list, and receive response information returned by each operator; determine that the response information is one or more operators with telephones, and send the information of opening an anti-harassment account with the user identity information to the one or more operators for local storage;

[0147] Among them, for the remaining operators in the operator list except for the one or more operators, when the user identity information processing call is received, an anti-harassment account query request is sent to the intermediary. If the query result returned by the intermediary is that it has been activated, the local storage of the remaining operators is updated.

[0148] See also Figure 6 , showing a schematic diagram of main modules of an anti-disturbance processing device 600 applied to an operator provided by an embodiment of the present invention, including:

[0149] Synchronization module 601, used to receive and store the information of user identity information opening anti-harassment account sent by the intermediary;

[0150] The receiving module 602 is used to receive a call request from a calling party, and determine the calling party's phone number and the answering party's phone number in the call request;

[0151] The anti-harassment management module 603 is used to query whether there is a caller's phone in the local report call record. If the query result is yes, it is determined whether the reporting party includes the answering party's phone. If yes, the call request is rejected.

[0152] If the query result is not present or the judgment result is negative, the identity information of the answering party is obtained according to the answering party's phone number, and in response to the information stored locally, the identity information of the answering party is determined to activate the anti-harassment account, and a prompt message is returned to the calling party that the answering party has activated the anti-harassment mode;

[0153] Receiving specific information returned by the calling party, establishing a call link between the calling party and the answering party in response to the specific information to continue the call, and updating the call records of the calling party and the answering party when receiving a specific tag marked by the answering party on the calling party's phone;

[0154] The anti-harassment processing module 604 is used to receive the intermediary's operation of obtaining call records related to the identity information of the answering party, so that when receiving the reporting harassing call information sent by the intermediary, if it is determined that the caller's phone is a harassing call, the caller is punished using a preset penalty mechanism, and the caller's phone is added to the local reporting call record, and the answering party's phone is added to the reporting party of the caller's phone.

[0155] In the implementation device of the present invention, the synchronization module 601 is used to:

[0156] Receive the phone query request sent by the intermediary, query whether there is a phone corresponding to the user's identity information, and return the query result to the intermediary;

[0157] If the query result is yes, the user identity information sent by the intermediary to open the anti-harassment account is received and stored locally;

[0158] If the query result is that the account does not exist, and a user identity information processing call is received, an anti-harassment account query request is sent to the intermediary. If the query result returned by the intermediary is that the account has been activated, the local storage is updated.

[0159] In the implementation device of the present invention, the operator confirms that the caller's phone is a harassing call, including:

[0160] Obtain outgoing call records of the caller's phone within a historical time period, use a preset training model to identify phone features of the outgoing call records, determine a dialing pattern based on the phone features, and in response to the dialing pattern meeting a preset harassment call dialing situation, determine that the caller's phone is a harassment call;

[0161] Among them, the telephone characteristics are one or more of outgoing call frequency, call duration, answering rate, and time interval between adjacent outgoing calls. The preset harassing call dialing conditions are one or more of the outgoing call frequency being greater than or equal to the preset outgoing call frequency threshold, the call duration being less than or equal to the preset call duration threshold, the adjacent outgoing call interval being less than or equal to the preset outgoing call interval threshold, and the answering rate being less than or equal to the preset answering rate threshold.

[0162] In the implementation device of the present invention, the operator confirms that the caller's phone is a harassing call, including:

[0163] Receive information about reporting harassing calls and determine whether the caller's phone number is a harassing call; or

[0164] Determine whether the caller's phone number is a harassing call. If the determination result is yes, while establishing a call link between the caller and the receiver, send a prompt message indicating that the caller's phone number is a harassing call to the receiver;

[0165] Receive information on reporting harassing calls. If there is a prompt message sent to the recipient in the target call record that the caller's call is a harassing call, determine that the caller's call is a harassing call; if there is no prompt message sent to the recipient in the target call record that the caller's call is a harassing call, determine whether the caller's call is a harassing call, or determine that the caller's call is not a harassing call.

[0166] The implementation device of the present invention also includes: when the operator confirms that the caller's phone is not a harassing call, the operator uses a preset penalty mechanism to punish the receiver.

[0167] In the implementation device of the present invention, the penalty processing is to deduct a preset amount from the call fee, and the device also includes: sending the deducted amount to a specific service provider for processing.

[0168] In addition, the specific implementation content of the device described in the embodiment of the present invention has been described in detail in the method described above, so the repeated content will not be described again here.

[0169] Figure 7 An exemplary system architecture 700 to which embodiments of the present invention may be applied is shown, including terminal devices 701 , 702 , 703 , a network 704 and a server 705 (only an example).

[0170] Terminal devices 701, 702, 703 can be various electronic devices with display screens and supporting web browsing, and various communication client applications are installed. Users can use terminal devices 701, 702, 703 to interact with server 705 through network 704 to receive or send messages, etc.

[0171] The network 704 is used to provide a medium for communication links between the terminal devices 701, 702, 703 and the server 705. The network 704 may include various connection types, such as wired, wireless communication links or optical fiber cables.

[0172] The server 705 may be a server that provides various services, such as a backend management server that provides support for shopping websites browsed by users using the terminal devices 701, 702, and 703 (for example only). The backend management server may analyze and process the received data such as product information query requests, and feed back the processing results (such as target push information, product information - for example only) to the terminal device. It should be noted that the method provided in the embodiment of the present invention is generally executed by the server 705, and accordingly, the device is generally set in the server 705.

[0173] It should be understood that Figure 7 The number of terminal devices, networks and servers in the embodiment is only for illustration. Any number of terminal devices, networks and servers may be provided according to implementation requirements.

[0174] Reference below Figure 8 , which shows a schematic diagram of the structure of a computer system 800 of a terminal device suitable for implementing an embodiment of the present invention. Figure 8 The terminal device shown is only an example and should not bring any limitation to the functions and scope of use of the embodiments of the present invention.

[0175] like Figure 8 As shown, the computer system 800 includes a central processing unit (CPU) 801, which can perform various appropriate actions and processes according to a program stored in a read-only memory (ROM) 802 or a program loaded from a storage part 808 to a random access memory (RAM) 803. In the RAM 803, various programs and data required for the operation of the system 800 are also stored. The CPU 801, the ROM 802, and the RAM 803 are connected to each other through a bus 804. An input / output (I / O) interface 805 is also connected to the bus 804.

[0176] The following components are connected to the I / O interface 805: an input section 806 including a keyboard, a mouse, etc.; an output section 807 including a cathode ray tube (CRT), a liquid crystal display (LCD), etc., and a speaker, etc.; a storage section 808 including a hard disk, etc.; and a communication section 809 including a network interface card such as a LAN card, a modem, etc. The communication section 809 performs communication processing via a network such as the Internet. A drive 810 is also connected to the I / O interface 805 as needed. A removable medium 811, such as a magnetic disk, an optical disk, a magneto-optical disk, a semiconductor memory, etc., is installed on the drive 810 as needed, so that a computer program read therefrom is installed into the storage section 808 as needed.

[0177] In particular, according to the embodiments disclosed in the present invention, the process described above with reference to the flowchart can be implemented as a computer software program. For example, the embodiments disclosed in the present invention include a computer program product, which includes a computer program carried on a computer-readable medium, and the computer program contains program code for executing the method shown in the flowchart. In such an embodiment, the computer program can be downloaded and installed from the network through the communication part 809, and / or installed from the removable medium 811. When the computer program is executed by the central processing unit (CPU) 801, the above-mentioned functions defined in the system of the present invention are executed.

[0178] It should be noted that the computer-readable medium shown in the present invention may be a computer-readable signal medium or a computer-readable storage medium or any combination of the above two. The computer-readable storage medium may be, for example, but not limited to, an electrical, magnetic, optical, electromagnetic, infrared, or semiconductor system, device or device, or any combination of the above. More specific examples of computer-readable storage media may include, but are not limited to: an electrical connection with one or more wires, a portable computer disk, a hard disk, a random access memory (RAM), a read-only memory (ROM), an erasable programmable read-only memory (EPROM or flash memory), an optical fiber, a portable compact disk read-only memory (CD-ROM), an optical storage device, a magnetic storage device, or any suitable combination of the above. In the present invention, a computer-readable storage medium may be any tangible medium containing or storing a program that can be used by or in combination with an instruction execution system, device or device. In the present invention, a computer-readable signal medium may include a data signal propagated in a baseband or as part of a carrier wave, which carries a computer-readable program code. This propagated data signal may take a variety of forms, including but not limited to electromagnetic signals, optical signals, or any suitable combination of the above. Computer-readable signal media may also be any computer-readable medium other than computer-readable storage media, which may send, propagate or transmit a program for use by or in conjunction with an instruction execution system, apparatus or device. The program code contained on the computer-readable medium may be transmitted using any appropriate medium, including but not limited to: wireless, wire, optical cable, RF, etc., or any suitable combination of the above.

[0179] The flow chart and block diagram in the accompanying drawings illustrate the possible architecture, function and operation of the system, method and computer program product according to various embodiments of the present invention. In this regard, each box in the flow chart or block diagram can represent a module, a program segment, or a part of a code, and the above-mentioned module, program segment, or a part of a code contains one or more executable instructions for realizing the specified logical function. It should also be noted that in some alternative implementations, the functions marked in the box can also occur in a different order from the order marked in the accompanying drawings. For example, two boxes represented in succession can actually be executed substantially in parallel, and they can sometimes be executed in the opposite order, depending on the functions involved. It should also be noted that each box in the block diagram or flow chart, and the combination of the boxes in the block diagram or flow chart can be implemented with a dedicated hardware-based system that performs a specified function or operation, or can be implemented with a combination of dedicated hardware and computer instructions.

[0180] The modules involved in the embodiments of the present invention may be implemented by software or hardware. The modules described may also be set in a processor. For example, they may be described as: a processor includes an acquisition module, a screening module, and a reporting module. The names of these modules do not, in some cases, constitute limitations on the modules themselves. For example, the reporting module may also be described as a "transmission module."

[0181] As another aspect, the present invention further provides a computer-readable medium, which may be included in the device described in the above embodiment; or may exist independently without being assembled into the device. The above computer-readable medium carries one or more programs, and when the above one or more programs are executed by a device, the device executes any of the above anti-disturbance processing methods.

[0182] The computer program product of the present invention comprises a computer program, and when the computer program is executed by a processor, the anti-disturbance processing method in the embodiment of the present invention is implemented.

[0183] The above specific implementations do not constitute a limitation on the protection scope of the present invention. It should be understood by those skilled in the art that various modifications, combinations, sub-combinations and substitutions may occur depending on design requirements and other factors. Any modification, equivalent substitution and improvement made within the spirit and principle of the present invention shall be included in the protection scope of the present invention.

Claims

1. A method for preventing disturbance, characterized in that: Applicable to intermediaries, including: Obtain the identity information of the user who has activated the anti-harassment account locally; Obtain the user identity information from the operator as the call record of the recipient, and select the target call records with specific labels on the caller's phone to generate information on reporting harassing calls; Send the information about reporting harassing calls to the operator, so that the operator can punish the caller using the preset penalty mechanism if it confirms that the caller's phone is a harassing call, add the caller's phone to the local report call record, and add the recipient's phone to the reporting party of the caller's phone; Among them, the information of activating the anti-harassment account of the user identity information is synchronized to the operator. When the operator receives a telephone call request for the user identity information, it queries whether the caller's phone exists in the local reporting phone record. If the query result is yes, it determines whether the reporting party includes the answering party's phone. If so, the telephone call request is rejected; if the query result is no or the judgment result is no, it returns to the caller a prompt message for the answering party to activate the anti-harassment mode; and when the answering party marks the caller's phone with a specific label, the call records of the caller and the answering party are updated.

2. The method according to claim 1, characterized in that Before locally acquiring the identity information of the user who has opened the anti-harassment account, the method further includes: Receiving a request for opening an anti-harassment account transmitted by a client, obtaining user identity information from the request for opening an anti-harassment account, and creating an anti-harassment account based on the user identity information; Establishing a binding relationship between the user identity information and the anti-harassment account, and storing the binding relationship locally; The step of synchronizing the user identity information to open an anti-harassment account to the operator includes: Sending the user identity information to each operator in the operator list for storage; or Generate a telephone query request based on the user identity information, send it to each operator in the operator list, and receive response information returned by each operator; determine that the response information is one or more operators with telephones, and send the information of opening an anti-harassment account with the user identity information to the one or more operators for local storage; Among them, for the remaining operators in the operator list except for the one or more operators, when the user identity information processing call is received, an anti-harassment account query request is sent to the intermediary. If the query result returned by the intermediary is that it has been activated, the local storage of the remaining operators is updated.

3. An anti-harassment processing method, characterized in that: Applicable to operators, including: Receive and store the user identity information sent by the intermediary to open an anti-harassment account; Receive a call request from the caller, determine the caller phone number and the receiver phone number in the call request, query whether the caller phone number exists in the local report phone record, and if the query result shows that the caller phone number exists, determine whether the reporter includes the receiver phone number, and if so, refuse to execute the call request; If the query result is not present or the judgment result is negative, the identity information of the answering party is obtained according to the answering party's phone number, and in response to the information stored locally, the identity information of the answering party is determined to activate the anti-harassment account, and a prompt message is returned to the calling party that the answering party has activated the anti-harassment mode; Receiving specific information returned by the calling party, establishing a call link between the calling party and the answering party in response to the specific information to continue the call, and updating the call records of the calling party and the answering party when receiving a specific tag marked by the answering party on the calling party's phone; The receiving intermediary obtains the call records related to the identity information of the answering party, so that when receiving the reporting harassing call information sent by the intermediary, if it is determined that the caller's phone is a harassing call, the preset penalty mechanism will be used to punish the caller, and the caller's phone will be added to the local reporting call record, and the answering party's phone will be added to the reporting party of the caller's phone.

4. The method according to claim 3, characterized in that The receiving and storing the information of the user identity information sent by the intermediary to open the anti-harassment account includes: Receive the phone query request sent by the intermediary, query whether there is a phone corresponding to the user's identity information, and return the query result to the intermediary; If the query result is yes, the user identity information sent by the intermediary to open the anti-harassment account is received and stored locally; If the query result is that the account does not exist, and a user identity information processing call is received, an anti-harassment account query request is sent to the intermediary. If the query result returned by the intermediary is that the account has been activated, the local storage is updated.

5. The method according to claim 1 or 3, characterized in that: The operator confirms that the caller's phone number is a nuisance call, including: Obtain outgoing call records of the caller's phone within a historical time period, use a preset training model to identify phone features of the outgoing call records, determine a dialing pattern based on the phone features, and in response to the dialing pattern meeting a preset harassment call dialing situation, determine that the caller's phone is a harassment call; Among them, the telephone characteristics are one or more of outgoing call frequency, call duration, answering rate, and time interval between adjacent outgoing calls. The preset harassing call dialing conditions are one or more of the outgoing call frequency being greater than or equal to the preset outgoing call frequency threshold, the call duration being less than or equal to the preset call duration threshold, the adjacent outgoing call interval being less than or equal to the preset outgoing call interval threshold, and the answering rate being less than or equal to the preset answering rate threshold.

6. The method according to claim 5, characterized in that The operator confirms that the caller's phone number is a nuisance call, including: Receive information about reporting harassing calls and determine whether the caller's phone number is a harassing call; or Determine whether the caller's phone number is a harassing call. If the determination result is yes, while establishing a call link between the caller and the receiver, send a prompt message indicating that the caller's phone number is a harassing call to the receiver; Receive information on reporting harassing calls. If there is a prompt message sent to the recipient in the target call record that the caller's call is a harassing call, determine that the caller's call is a harassing call; if there is no prompt message sent to the recipient in the target call record that the caller's call is a harassing call, determine whether the caller's call is a harassing call, or determine that the caller's call is not a harassing call.

7. The method according to claim 1 or 3, characterized in that: The method further comprises: Once the operator confirms that the caller's call is not a nuisance call, the operator will use the preset penalty mechanism to punish the caller.

8. The method according to claim 1 or 3, characterized in that: The penalty processing is to deduct a preset amount from the call fee, and the method further includes: sending the deducted amount to a specific service provider for processing.

9. An anti-disturbance processing device, characterized in that: Applicable to intermediaries, including: An acquisition module is used to obtain the identity information of the user who has activated the anti-harassment account locally; A screening module is used to obtain the user identity information from the operator as the call record of the answering party, and screen the target call records with specific labels on the caller's phone to generate information on reporting harassing calls; The reporting module is used to send the information of reporting harassing calls to the operator, so that the operator can punish the caller using the preset penalty mechanism if it confirms that the caller's phone is a harassing call, add the caller's phone to the local report call record, and add the answering party's phone to the reporting party of the caller's phone; Among them, the information of activating the anti-harassment account of the user identity information is synchronized to the operator. When the operator receives a telephone call request for the user identity information, it queries whether the caller's phone exists in the local reporting phone record. If the query result is yes, it determines whether the reporting party includes the answering party's phone. If so, the telephone call request is rejected; if the query result is no or the judgment result is no, it returns to the caller a prompt message for the answering party to activate the anti-harassment mode; and when the answering party marks the caller's phone with a specific label, the call records of the caller and the answering party are updated.

10. An anti-disturbance processing device, characterized in that: Applicable to operators, including: A synchronization module, used to receive and store the information of the user identity information sent by the intermediary to open an anti-harassment account; A receiving module, used for receiving a call request from a calling party, and determining a calling party phone number and a receiving party phone number in the call request; The anti-harassment management module is used to query whether the caller's phone number exists in the local reporting phone record. If the query result is yes, it determines whether the reporting party includes the answering party's phone number. If so, the outgoing call request is rejected; If the query result is not present or the judgment result is negative, the identity information of the answering party is obtained according to the answering party's phone number, and in response to the information stored locally, the identity information of the answering party is determined to activate the anti-harassment account, and a prompt message is returned to the calling party that the answering party has activated the anti-harassment mode; Receiving specific information returned by the calling party, establishing a call link between the calling party and the answering party in response to the specific information to continue the call, and updating the call records of the calling party and the answering party when receiving a specific tag marked by the answering party on the calling party's phone; The anti-harassment processing module is used to receive the intermediary's operation of obtaining call records related to the identity information of the answering party, so that when receiving the reporting harassment call information sent by the intermediary, if it is determined that the caller's phone is a harassment call, the caller is punished using a preset penalty mechanism, and the caller's phone is added to the local reporting call record, and the answering party's phone is added to the reporting party of the caller's phone.

11. An electronic device, characterized in that: include: one or more processors; a storage device for storing one or more programs, When the one or more programs are executed by the one or more processors, the one or more processors implement the method according to any one of claims 1 to 8.

12. A computer readable medium having a computer program stored thereon, characterized in that: When the program is executed by a processor, the method according to any one of claims 1 to 8 is implemented.

13. A computer program product, comprising a computer program, characterized in that When the computer program is executed by a processor, the method according to any one of claims 1 to 8 is implemented.

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