Large-scale intelligent network connection accompanying diagnosis platform

Abstract

The invention provides a large-scale intelligent network connection diagnosis accompanying platform, which comprises a platform, and is characterized in that a user function end, a diagnosis accompanying teacher function end and a platform function end are arranged in the platform; personalized service, accompanying diagnosis appointment, accompanying diagnosis progress tracking, diversified service and evaluation and feedback are respectively arranged in the user function end; the diagnosis accompanying teacher function end is internally provided with order receiving and dispatching, service recording, income and settlement and training and learning; and the platform function end is internally provided with technology research and development and operation, information security guarantee, accompanied doctor management and intelligent auxiliary functions. According to the large-scale intelligent network connection accompanying diagnosis platform provided by the invention, advanced technologies such as big data, cloud computing and artificial intelligence are utilized to collect, integrate and optimize medical resources, and multiple services such as appointment registration, intelligent diagnosis guide, professional accompanying diagnosis and medical treatment guide to special car pick-up and delivery, drug purchase, health consultation, rehabilitation guide and psychological support are realized; and all-around accompanying diagnosis service is provided for the user.

Description

Technical Field

[0001] The present invention relates to the fields of Internet and information technology, and in particular to a large-scale intelligent networked accompanying medical consultation platform. Background Art

[0002] With the development of society and the advancement of science and technology, a large-scale intelligent networked accompanying medical platform has emerged.

[0003] On the one hand, the aging population is accelerating, and the elderly population's demand for medical services is increasing. At the same time, many elderly people face problems such as mobility difficulties and unfamiliarity with medical procedures when seeking medical treatment, and they are in urgent need of professional accompanying services; On the other hand, medical resources are unevenly distributed, and patients often feel confused and helpless during the medical treatment process, especially in large hospitals, where the complex department layout and medical procedures require patients to spend a lot of time and energy; On the technical level, the rapid development of technologies such as the Internet, big data, and artificial intelligence has made the emergence of intelligent connected medical accompanying platforms possible.

[0004] However, there are some services and platforms that can provide medical companionship in the market, but a standardized and legalized brand platform has not yet been formed. In addition, there are still many problems in the medical companionship industry, such as the lack of relevant industry laws and regulations, which makes the industry lack of norms and guidance, relatively single services, and it is difficult to meet diversified needs, insufficient funds, low industry visibility, limited public awareness, which restricts the development of the industry, uneven professional quality of medical companions, opaque personal information, and relatively low industry stability. These factors affect the quality of medical companionship services, resulting in the industry being fragmented and unable to form economies of scale. In response to the above problems.

[0005] Therefore, it is necessary to provide a large-scale intelligent networked accompanying medical platform to solve the above technical problems. Summary of the invention

[0006] The present invention provides a large-scale intelligent networked accompanying medical consultation platform, which solves many problems that still exist in the accompanying medical consultation industry, such as the lack of relevant industry laws and regulations, which makes the industry development lack of standardization and guidance, and the relatively single service and difficulty in meeting diversified needs.

[0007] In order to solve the above technical problems, the present invention provides a large-scale intelligent network-connected accompanying diagnosis platform, comprising: A platform, wherein the platform is provided with a user function terminal, an accompanying physician function terminal and a platform function terminal; The user function terminal is internally provided with personalized services, appointment for accompanying consultation, accompanying consultation progress tracking, diversified services and evaluation and feedback; The accompanying physician functional terminal is internally provided with order receiving and dispatching, service records, income and settlement, and training and learning; The functional end of the platform is equipped with technical research and development and operation, information security protection, management of accompanying physicians and intelligent assistance functions.

[0008] Preferably, the personalized service platform can recommend the most suitable hospital and doctor according to the patient's needs, and provide services such as consultation process, appointment registration, consultation reminder, electronic medical records, etc., to provide patients with convenient and efficient services; The said appointment for accompanying medical consultation means that the user can view the qualifications, experience, evaluation and other information of the accompanying medical practitioner, and select the appropriate accompanying medical practitioner according to their own needs and service type, time and location; The accompanying consultation progress tracking platform can use intelligent positioning technology to track and monitor the patient's movement trajectory in real time. Family members can obtain the patient's location in real time, understand the progress of the consultation, ensure the patient's safety during the medical treatment process, and alleviate family members' concerns; The diversified services are used to expand the scope of accompanying services, and the platform can provide diversified services, such as adding special car pick-up, intelligent guidance, appointment registration, medicine purchase, health consultation, rehabilitation guidance, psychological support and other services to meet the needs of different patients; The evaluation and feedback are used for users to evaluate and provide feedback on the accompanying medical service through the platform, solve problems encountered by users during use, so as to continuously optimize service quality and improve user satisfaction.

[0009] Preferably, the order receiving and dispatching is used for the accompanying physician to view and receive the order for appointment for accompanying physician at any time on the platform. The order will be intelligently matched and arranged according to the time and location information of the accompanying physician. The accompanying physician can also select the order according to his or her actual situation to ensure the provision of the best quality service; The service records are used by the accompanying physician to provide personalized services such as guidance, accompanying, and consultation according to the patient's needs; The income and settlement mentioned above are used to provide the platform with a clear and transparent income settlement system to ensure that the labor rights and interests of the medical escorts are protected; The said training and learning are used for the platform to provide regular professional training and assessment, to help accompanying doctors improve their professional knowledge, service awareness and overall quality, so as to provide patients with more professional, considerate and high-quality accompanying services.

[0010] Preferably, the technical research and development and operation used for the construction, operation and sustainable development of the platform requires a professional R&D technical team to ensure the efficient operation of the platform, meet personalized needs, and enhance user experience; The information security protection is used for the platform to strictly encrypt and manage the personal information, electronic medical records, and medical information of users and accompanying persons to ensure privacy security.

[0011] Preferably, the management of the accompanying doctors is used to gather accompanying doctors with professional medical backgrounds on the platform, such as retired medical staff and unemployed people with medical experience, to provide users with professional advice and effective help; The intelligent assistance function is used by the platform to provide multi-language services using intelligent technology.

[0012] Preferably, the technology R&D and operation include a computer R&D module and an operation system module.

[0013] Preferably, the technology research and development module is internally provided with an intelligent matching system, a mobile application platform, a medical information system connection, and a positioning and navigation system.

[0014] Preferably, the intelligent matching system is used to use big data and artificial intelligence algorithms to analyze the patient's condition, age, gender, medical needs, and the professional background, experience, and personality characteristics of the accompanying therapist to achieve accurate matching; The mobile application platform is used to provide a patient terminal and an accompanying physician terminal; The medical information system is connected to the hospital's registration system, medical record system, etc. to exchange data, obtain accurate medical information and doctor's orders, or facilitate the accompanying physician to plan the medical process in advance, thereby reducing the patient's waiting time; The positioning and navigation system is used to track the positions of the accompanying physician and the patient in real time, and provide the best route planning for the consultation. If the patient gets lost in the hospital, the accompanying physician can quickly find the patient through positioning.

[0015] Preferably, the operation system module is internally provided with a personnel management module, an order management system, a customer service system, a data analysis and decision support, and a service management system.

[0016] Preferably, the personnel management module is used to manage the entire process of registration, review, training, and assessment of the accompanying doctors, or to regularly organize online and offline training courses to improve the professional quality of the accompanying doctors; The order management system is used to automatically allocate orders, monitor order status, handle abnormal situations, or allocate resources in a timely manner if an emergency order is encountered; The customer service system is used to handle patients' inquiries, complaints, and suggestions, provide timely feedback and solve problems, or conduct satisfaction surveys on patients, and continuously improve services; The data analysis and decision support is used to analyze service data, such as order volume, favorable comment rate, and customer demand trends, to provide a basis for operational decisions or to adjust service strategies and resource allocations based on data analysis results; The service management system is used to realize order fee settlement, accompanying physician salary payment, and financial report statistics functions.

[0017] Compared with related technologies, the large-scale intelligent network-connected accompanying diagnosis platform provided by the present invention has the following beneficial effects: The present invention provides a large-scale intelligent networked accompanying medical treatment platform, which utilizes advanced technologies such as big data, cloud computing, and artificial intelligence to collect, integrate, and optimize medical resources. It is a one-stop, full-service platform that includes multiple services ranging from appointment registration, intelligent medical guidance, professional accompanying medical treatment, medical guidance to special car pick-up, medicine purchase, health consultation, rehabilitation guidance, psychological support, etc., to provide users with a full range of accompanying medical treatment services. BRIEF DESCRIPTION OF THE DRAWINGS

[0018] Figure 1 A schematic diagram of the structure of a first embodiment of a large-scale intelligent network-connected accompanying medical platform provided by the present invention; Figure 2 This is a structural schematic diagram of a second embodiment of a large-scale intelligent networked accompanying medical platform provided by the present invention. DETAILED DESCRIPTION

[0019] The present invention will be further described below in conjunction with the accompanying drawings and implementation modes.

[0020] First embodiment Please refer to Figure 1 ,in, Figure 1 A schematic diagram of the structure of a first embodiment of a large-scale intelligent network-connected accompanying medical consultation platform provided by the present invention. A large-scale intelligent network-connected accompanying medical consultation platform includes: A platform, wherein the platform is provided with a user function terminal, an accompanying physician function terminal and a platform function terminal; The user function terminal is internally provided with personalized services, appointment for accompanying consultation, accompanying consultation progress tracking, diversified services and evaluation and feedback; The accompanying physician functional terminal is internally provided with order receiving and dispatching, service records, income and settlement, and training and learning; The functional end of the platform is equipped with technical research and development and operation, information security protection, management of accompanying physicians and intelligent assistance functions.

[0021] The personalized service platform can recommend the most suitable hospital and doctor according to the patient's needs, and provide services such as consultation process, appointment registration, consultation reminder, electronic medical records, etc., to provide patients with convenient and efficient services; The personalized service platform can collect and integrate information on medical institutions, departments, experts, etc. in various regions to build a comprehensive and authoritative database of medical resources in various regions.

[0022] The said appointment for accompanying medical consultation means that the user can view the qualifications, experience, evaluation and other information of the accompanying medical practitioner, and select the appropriate accompanying medical practitioner according to their own needs and service type, time and location; The accompanying consultation progress tracking platform can use intelligent positioning technology to track and monitor the patient's movement trajectory in real time. Family members can obtain the patient's location in real time, understand the progress of the consultation, ensure the patient's safety during the medical treatment process, and alleviate family members' concerns; At the same time, users and accompanying doctors can communicate through the platform through text messages, voice, video calls and other means to ensure a smooth medical process.

[0023] The diversified services are used to expand the scope of accompanying services, and the platform can provide diversified services, such as adding special car pick-up, intelligent guidance, appointment registration, medicine purchase, health consultation, rehabilitation guidance, psychological support and other services to meet the needs of different patients; The evaluation and feedback are used for users to evaluate and provide feedback on the accompanying medical service through the platform, solve problems encountered by users during use, so as to continuously optimize service quality and improve user satisfaction.

[0024] The order receiving and dispatching is used for the accompanying doctors to check and receive the orders for accompanying doctors at any time on the platform. The orders will be intelligently matched and arranged according to the time and location information of the accompanying doctors. The accompanying doctors can also filter the orders according to their actual situation to ensure the provision of the best quality service; The service records are used by the accompanying physician to provide personalized services such as guidance, accompanying, and consultation according to the patient's needs; This will not only make it easier for users to understand the service situation, but also help the platform to supervise the services of accompanying therapists.

[0025] The income and settlement mentioned above are used to provide the platform with a clear and transparent income settlement system to ensure that the labor rights and interests of the medical escorts are protected; The said training and learning are used for the platform to provide regular professional training and assessment, to help accompanying doctors improve their professional knowledge, service awareness and overall quality, so as to provide patients with more professional, considerate and high-quality accompanying services.

[0026] The technical research and development and operation mentioned above are used for the construction, operation and sustainable development of the platform, which requires a professional R&D technical team to ensure the efficient operation of the platform, meet personalized needs and enhance user experience; The information security protection is used for the platform to strictly encrypt and manage the personal information, electronic medical records, and medical information of users and accompanying persons to ensure privacy security.

[0027] The management of the medical attendants is used to bring together medical attendants with professional medical backgrounds on the platform, such as retired medical personnel and unemployed persons with medical experience, to provide users with professional advice and effective help; In addition, all accompanying personnel undergo strict real-name authentication and health examinations to ensure that users are provided with safe and reliable accompanying services.

[0028] The intelligent assistance function is used by the platform to provide multi-language services using intelligent technology.

[0029] Doctors can conduct telemedicine multidisciplinary MDT consultations with medical experts in non-English-speaking countries, realize the sharing of MDT expert resources in the medical alliance, and develop personalized diagnosis and treatment plans for patients with rare diseases.

[0030] Compared with related technologies, the large-scale intelligent network-connected accompanying diagnosis platform provided by the present invention has the following beneficial effects: The present invention provides a large-scale intelligent networked accompanying medical treatment platform, which utilizes advanced technologies such as big data, cloud computing, and artificial intelligence to collect, integrate, and optimize medical resources. It is a one-stop, full-service platform that includes multiple services ranging from appointment registration, intelligent medical guidance, professional accompanying medical treatment, medical guidance to special car pick-up, medicine purchase, health consultation, rehabilitation guidance, psychological support, etc., to provide users with a full range of accompanying medical treatment services.

[0031] Second embodiment Please refer to Figure 2 Based on the large-scale intelligent network-connected accompanying medical platform provided by the first embodiment of the present application, the second embodiment of the present application proposes another large-scale intelligent network-connected accompanying medical platform. The second embodiment is only a preferred method of the first embodiment, and the implementation of the second embodiment will not affect the independent implementation of the first embodiment.

[0032] Specifically, the second embodiment of the present application provides a large-scale intelligent networked accompanying medical consultation platform, which is different in that the technology research and development and operation of the large-scale intelligent networked accompanying medical consultation platform include a computer research and development module and an operation system module.

[0033] The technology research and development module is internally provided with an intelligent matching system, a mobile application platform, a medical information system connection, and a positioning and navigation system.

[0034] The intelligent matching system is used to use big data and artificial intelligence algorithms to analyze the patient's condition, age, gender, medical needs, and the professional background, experience, and personality characteristics of the accompanying therapist to achieve accurate matching; The mobile application platform is used to provide a patient terminal and an accompanying physician terminal; The medical information system is connected to the hospital's registration system, medical record system, etc. to exchange data, obtain accurate medical information and doctor's orders, or facilitate the accompanying physician to plan the medical process in advance, thereby reducing the patient's waiting time; The positioning and navigation system is used to track the positions of the accompanying physician and the patient in real time, and provide the best route planning for the consultation. If the patient gets lost in the hospital, the accompanying physician can quickly find the patient through positioning.

[0035] The operation system module is internally provided with a personnel management module, an order management system, a customer service system, a data analysis and decision support and a service management system.

[0036] The personnel management module is used to manage the entire process of registration, review, training, and assessment of the medical attendants, or to regularly organize online and offline training courses to improve the professional quality of the medical attendants; The order management system is used to automatically allocate orders, monitor order status, handle abnormal situations, or allocate resources in a timely manner if an emergency order is encountered; The customer service system is used to handle patients' inquiries, complaints, and suggestions, provide timely feedback and solve problems, or conduct satisfaction surveys on patients, and continuously improve services; The data analysis and decision support is used to analyze service data, such as order volume, favorable comment rate, and customer demand trends, to provide a basis for operational decisions or to adjust service strategies and resource allocations based on data analysis results; The service management system is used to realize order fee settlement, accompanying physician salary payment, and financial report statistics functions.

[0037] Compared with related technologies, the large-scale intelligent network-connected accompanying diagnosis platform provided by the present invention has the following beneficial effects: The present invention provides a large-scale intelligent network-connected accompanying diagnosis platform to improve service quality: the intelligent matching system ensures that patients get the most suitable accompanying diagnosis specialist, providing more intimate and professional services. The accompanying diagnosis specialist who is experienced and matches the patient's needs can better understand the patient's condition and needs, and provide appropriate care and support; The connection with the medical information system enables the attending physician to understand the detailed medical information and doctor's orders in advance, and can provide more accurate guidance and explanations to the patients, thus avoiding misunderstandings and delays caused by poor information flow.

[0038] Improve service efficiency: The mobile application platform simplifies the ordering, appointment and payment processes, saving patients time and energy. Patients can quickly obtain accompanying services without complicated procedures; The positioning and navigation system helps accompanying doctors and patients find each other quickly, optimizes the treatment route, reduces running around and waiting time in the hospital, and improves the efficiency of the entire treatment process.

[0039] Optimize personnel management: The personnel management module strictly registers, reviews, trains and assesses the medical attendants, ensuring their professional quality and service level. Regular training courses continuously improve the medical attendants' abilities, enabling them to better cope with various situations. This will help establish industry standards, enhance the professional image of accompanying doctors, and attract more outstanding talents to join.

[0040] Enhance customer satisfaction: The customer service system handles patient feedback in a timely manner, solves problems, and makes patients feel cared for and valued. Satisfaction surveys promote continuous service improvements, thereby increasing patient satisfaction and loyalty to the accompanying service; Satisfied patients are more likely to recommend others, bringing more clients to the companion service.

[0041] Scientific decision-making and resource allocation: Data analysis and decision support systems help operators understand market demands and trends and make smarter decisions by analyzing large amounts of service data; This helps improve operational efficiency, reduce costs and enhance the competitiveness of enterprises.

[0042] Standardize industry development: The perfect technology research and development and operation system provides a set of standardized processes and specifications for the medical companion industry, promoting the industry to develop in a standardized and professional direction; This will help eliminate industry chaos, establish a good market order, and promote the healthy and sustainable development of the accompanying medical industry.

[0043] Ensure financial transparency: The financial management system ensures that order fees are settled accurately and timely, that the salaries of accompanying doctors are paid reasonably, and that financial statements are clearly counted. This increases financial transparency and controllability, and is beneficial to the company's financial management and healthy operations.

[0044] The above descriptions are merely embodiments of the present invention and are not intended to limit the patent scope of the present invention. Any equivalent structure or equivalent process transformation made using the contents of the present invention specification and drawings, or directly or indirectly applied in other related technical fields, are also included in the patent protection scope of the present invention.

Claims

1. A large-scale intelligent network-connected accompanying diagnosis platform, characterized in that: include: A platform, wherein the platform is provided with a user function terminal, an accompanying physician function terminal and a platform function terminal; The user function terminal is internally provided with personalized services, appointment for accompanying consultation, accompanying consultation progress tracking, diversified services and evaluation and feedback; The accompanying physician functional terminal is internally provided with order receiving and dispatching, service records, income and settlement, and training and learning; The functional end of the platform is equipped with technical research and development and operation, information security protection, management of accompanying physicians and intelligent assistance functions.

2. The large-scale intelligent networked accompanying diagnosis platform according to claim 1 is characterized in that: The personalized service platform can recommend the most suitable hospital and doctor according to the patient's needs, and provide services such as consultation process, appointment registration, consultation reminder, electronic medical records, etc., to provide patients with convenient and efficient services; The said appointment for accompanying medical consultation means that the user can view the qualifications, experience, evaluation and other information of the accompanying medical practitioner, and select the appropriate accompanying medical practitioner according to their own needs and service type, time and location; The accompanying consultation progress tracking platform can use intelligent positioning technology to track and monitor the patient's movement trajectory in real time. Family members can obtain the patient's location in real time, understand the progress of the consultation, ensure the patient's safety during the medical treatment process, and alleviate family members' concerns; The diversified services are used to expand the scope of accompanying medical services, and the platform can provide diverse services. For example, adding services such as special car pick-up, smart medical guidance, appointment registration, medicine purchase, health consultation, rehabilitation guidance, psychological support, etc. to meet the needs of different patients; The evaluation and feedback are used for users to evaluate and provide feedback on the accompanying medical service through the platform, solve problems encountered by users during use, so as to continuously optimize service quality and improve user satisfaction.

3. The large-scale intelligent networked accompanying diagnosis platform according to claim 1 is characterized in that: The order receiving and dispatching is used for the accompanying doctors to check and receive the orders for accompanying doctors at any time on the platform. The orders will be intelligently matched and arranged according to the time and location information of the accompanying doctors. The accompanying doctors can also filter the orders according to their actual situation to ensure the provision of the best quality service; The service records are used by the accompanying physician to provide personalized services such as guidance, accompanying, and consultation according to the patient's needs; The income and settlement mentioned above are used to provide the platform with a clear and transparent income settlement system to ensure that the labor rights and interests of the medical escorts are protected; The said training and learning are used for the platform to provide regular professional training and assessment, to help accompanying doctors improve their professional knowledge, service awareness and overall quality, so as to provide patients with more professional, considerate and high-quality accompanying services.

4. The large-scale intelligent networked accompanying diagnosis platform according to claim 1 is characterized in that: The technical research and development and operation mentioned above are used for the construction, operation and sustainable development of the platform, which requires a professional R&D technical team to ensure the efficient operation of the platform, meet personalized needs and enhance user experience; The information security protection is used for the platform to strictly encrypt and manage the personal information, electronic medical records, and medical information of users and accompanying persons to ensure privacy security.

5. The large-scale intelligent networked accompanying diagnosis platform according to claim 1 is characterized in that: The management of the medical attendants is used to bring together medical attendants with professional medical backgrounds on the platform, such as retired medical personnel and unemployed persons with medical experience, to provide users with professional advice and effective help; The intelligent assistance function is used by the platform to provide multi-language services using intelligent technology.

6. The large-scale intelligent networked accompanying diagnosis platform according to claim 1 is characterized in that: The technical research and development and operation include computer research and development modules and operation system modules.

7. The large-scale intelligent networked accompanying diagnosis platform according to claim 6 is characterized in that: The technology research and development module is internally provided with an intelligent matching system, a mobile application platform, a medical information system connection, and a positioning and navigation system.

8. The large-scale intelligent network-connected accompanying diagnosis platform according to claim 7 is characterized in that: The intelligent matching system is used to use big data and artificial intelligence algorithms to analyze the patient's condition, age, gender, medical needs, and the professional background, experience, and personality characteristics of the accompanying therapist to achieve accurate matching; The mobile application platform is used to provide a patient terminal and an accompanying physician terminal; The medical information system is connected to the hospital's registration system, medical record system, etc. to exchange data, obtain accurate medical information and doctor's orders, or facilitate the accompanying physician to plan the medical process in advance, thereby reducing the patient's waiting time; The positioning and navigation system is used to track the positions of the accompanying physician and the patient in real time, and provide the best route planning for the consultation. If the patient gets lost in the hospital, the accompanying physician can quickly find the patient through positioning.

9. The large-scale intelligent network-connected accompanying diagnosis platform according to claim 6 is characterized in that: The operation system module is internally provided with a personnel management module, an order management system, a customer service system, a data analysis and decision support and a service management system.

10. The large-scale intelligent network-connected accompanying diagnosis platform according to claim 9 is characterized in that: The personnel management module is used to manage the entire process of registration, review, training, and assessment of the medical attendants, or to regularly organize online and offline training courses to improve the professional quality of the medical attendants; The order management system is used to automatically allocate orders, monitor order status, handle abnormal situations, or allocate resources in a timely manner if an emergency order is encountered; The customer service system is used to handle patients' inquiries, complaints, and suggestions, provide timely feedback and solve problems, or conduct satisfaction surveys on patients, and continuously improve services; The data analysis and decision support is used to analyze service data, such as order volume, favorable comment rate, and customer demand trends, to provide a basis for operational decisions or to adjust service strategies and resource allocations based on data analysis results; The service management system is used to realize order fee settlement, accompanying physician salary payment, and financial report statistics functions.

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