Bank counter auxiliary business handling intelligent terminal and control method
By designing a smart terminal with a rotating mechanism, a linear actuator and a restraining mechanism, the problem of inconvenience of traditional bank counters to wheelchair users is solved, and height adjustment and automatic release are achieved, which significantly facilitates users with limited mobility.
Patent Information
- Application Number
- CN202411321399.3
- Authority / Receiving Office
- CN · China
- Patent Type
- Applications(China)
- Current Assignee / Owner
- Filing Date
- 2024-09-23
- Publication Date
- 2025-02-25
AI Technical Summary
The traditional bank counter design makes it difficult for wheelchair users to communicate smoothly with staff, and they cannot see the operation conditions in the window, which has problems such as inconvenience.
A smart terminal for assisting business processing at the bank counter is designed, using a rotating mechanism, a linear actuator, a restraining mechanism, a guide rail and a camera. The wheelchair position is identified through the camera. The motor drives the rotating platform to align the wheelchair. The guide rails are aligned and locked the wheelchair through an electric telescopic rod to achieve height adjustment and automatic release.
The smart terminal can adjust the height safely and flexibly, significantly facilitate users with mobility difficulties and reduce the difficulty and risk of handling counter business.
Smart Images
Figure CN119503694A_ABST
Abstract
Description
Technical Field
[0001] The present invention relates to the technical field of mechanical equipment, and in particular to an intelligent terminal and a control method for assisting bank counter business processing. Background Art
[0002] With the development of society and the advancement of technology, barrier-free design has gradually become an important consideration in the design of public buildings. Especially in the field of financial services, it is crucial to ensure that all people can enjoy services equally and conveniently. However, in the traditional banking process, there are great inconveniences for people with limited mobility, especially wheelchair users.
[0003] Traditional bank counters are usually designed to be relatively high, mainly to protect customer privacy and prevent possible safety hazards. However, such a height is suitable for standing customers, but it is too high for wheelchair users. When wheelchair users try to handle business at such a window, due to the height difference, they often find it difficult to communicate smoothly with the staff, and even cannot see the operation inside the window. Summary of the invention
[0004] The purpose of the present invention is to provide an intelligent terminal and a control method for bank counter auxiliary business processing, so as to solve the technical problem of inconvenience in use in the prior art.
[0005] In order to solve the above problems, the present invention relates to an intelligent terminal and control method for bank counter auxiliary business handling, which adopts the following technical solutions: The present invention provides an intelligent terminal for assisting bank counter business processing, comprising a rotating mechanism, a linear actuator, a constraint mechanism, a guide rail, a camera and a controller. The rotating mechanism is arranged on the linear actuator, and the linear actuator works to drive the rotating mechanism to move up and down. The guide rail and the constraint mechanism are both arranged on the rotating mechanism. The rotating mechanism rotates to drive the guide rail and the constraint mechanism to rotate synchronously. The constraint mechanism is arranged on both sides of the guide rail, and the constraint mechanism works to move away from or close to the guide rail to constrain or release the wheels located in the guide rail. The camera, the rotating mechanism, the linear actuator and the constraint mechanism are respectively connected to the controller.
[0006] Preferably, the rotating mechanism comprises a motor drive device and a rotating platform, the rotating platform is mounted on the motor drive device, the motor drive device works to control the forward and reverse rotation of the rotating platform, and the linear actuator is arranged at the bottom of the motor drive device.
[0007] Preferably, it further comprises a sleeve, which is sleeved on the outside of the linear actuator and the top end of the sleeve is connected to the bottom end of the rotating mechanism.
[0008] Preferably, two guide rails are provided, and the two guide rails are arranged on the rotating platform at an interval and in parallel, and the guide rails are arranged in a Y-shaped structure.
[0009] Preferably, the restraint mechanism comprises an electric telescopic rod, a front fork, and a rotating table. The telescopic end of the electric telescopic rod is connected to the rotating table, and the rotating table is connected to the front fork.
[0010] The present invention provides a method for controlling an intelligent terminal for assisting bank counter services, including an intelligent terminal. The method at least includes: Initial state: the intelligent terminal is in standby state, all mechanisms are in initial positions, and the camera is turned on and in monitoring state; User approach: When the wheelchair approaches the smart terminal, the camera identifies the position and direction of the wheelchair; Rotation alignment: The camera transmits the position information to the controller, which calculates the rotation angle and controls the motor drive device to drive the rotating platform to rotate so that the guide rail is aligned with the wheelchair tire; Rail alignment: The user pushes the wheelchair into the rails; Restraint lock: The electric telescopic rod is activated, so that the front fork approaches the wheelchair tire and inserts into the tire to lock the wheelchair; Height adjustment: The controller activates the linear actuator to drive the rotating mechanism and guide rail system up or down; Service handling: users handle counter services; End of service: After the user confirms that the service is over, the controller controls the linear actuator to lower the wheelchair to the initial position and release the restraint mechanism. The user withdraws the wheelchair from the guide rail, and the smart terminal returns to the initial standby state.
[0011] The beneficial effects of the present invention are as follows: The present invention provides an intelligent terminal and control method for assisting bank counter business processing. The difference from the prior art is that the intelligent terminal uses a camera to intelligently identify the position of the wheelchair, uses a motor drive to achieve rotational alignment, accurately aligns the guide rail to the wheelchair tire, and automatically locks the wheelchair through an electric telescopic rod to ensure the safety of the equipment operation process. The linear actuator of the intelligent terminal can achieve height adjustment, which can be flexibly adjusted to a suitable business operation height according to the needs of wheelchair users in different situations or the environmental requirements when handling counter business. After the business is completed, the control program automatically releases the restraint mechanism to return the wheelchair to its initial state, making it easy for the user to exit smoothly until it returns to the initial standby state. Such a design greatly facilitates users with limited mobility and significantly reduces the difficulty and risk of them handling counter business. BRIEF DESCRIPTION OF THE DRAWINGS
[0012] In order to more clearly illustrate the technical solution of the embodiment of the present invention, the following briefly introduces the drawings required for use in the embodiment: Figure 1 A top view of an intelligent terminal for assisting bank counter services; Figure 2 The present invention is a front view of an intelligent terminal for handling auxiliary services at a bank counter.
[0013] In the figure: 1. Rotation mechanism; 2. Linear actuator; 3. Constraint mechanism; 4. Guide rail; 5. Sleeve; 6. Flat surface structure. DETAILED DESCRIPTION
[0014] In order to make the technical purpose, technical solution and beneficial effects of the present invention more clear, the technical solution of the present invention is further described below in conjunction with the accompanying drawings and specific embodiments.
[0015] The present invention provides an intelligent terminal for assisting bank counter business handling. As shown in the figure, the intelligent terminal includes a rotating mechanism 1, a linear actuator 2, a constraint mechanism 3, a guide rail 4, a camera and a controller. The rotating mechanism 1 is arranged on the linear actuator 2. When the linear actuator 2 is working, it can drive the rotating mechanism 1 to realize vertical movement. The guide rail 4 and the constraint mechanism 3 are both arranged on the rotating mechanism 1. The rotating action of the rotating mechanism 1 can drive the guide rail 4 and the constraint mechanism 3 to rotate together. The constraint mechanism 3 is arranged on both sides of the guide rail 4 and can be moved toward or away from the guide rail 4 as needed to fix or release the wheelchair wheel located in the guide rail 4; the camera, the rotating mechanism 1, the linear actuator 2 and the constraint mechanism 3 are respectively electrically connected to the controller and receive instructions from the controller to perform corresponding actions.
[0016] The rotating mechanism 1 includes a motor drive device and a rotating platform. The rotating platform is installed on the motor drive device. The motor drive device is used to control the forward and reverse rotation of the rotating platform. The linear actuator 2 is installed at the bottom of the motor drive device. The sleeve is sleeved on the outside of the linear actuator 2, and the top of the sleeve is connected to the bottom of the rotating mechanism 1.
[0017] Two guide rails 4 are provided, and the two guide rails 4 are arranged on the rotating platform at an interval and in parallel. The guide rails 4 are arranged in a Y-shaped structure to facilitate the guidance and positioning of the wheelchair.
[0018] The restraint mechanism 3 includes an electric telescopic rod, a front fork, and a rotating table. The telescopic end of the electric telescopic rod is connected to the rotating table, and the rotating table is connected to the front fork. The front fork is controlled to approach or move away from the wheelchair tire in the guide rail 4 by the extension and retraction of the electric telescopic rod, and the gap between the front fork and the tire strip is adjusted by the rotation of the rotating table, thereby achieving the fixation or release of the wheelchair.
[0019] The linear actuator 2 is an existing structure, which is a device that can convert electrical energy into linear motion and is composed of a motor, a lead screw, a guide rail 4 and a slider. In the present invention, the linear actuator 2 is mainly used to drive the rotation mechanism 1 to move in the vertical direction to achieve the function of height adjustment. The motor is connected to the lead screw through a reduction gear set, and a slider is installed on the lead screw. The slider is connected to the motor drive device of the rotation mechanism 1. When the motor is working, the speed is reduced and the torque is increased through the reduction gear to drive the lead screw to rotate. The slider on the lead screw then moves linearly along the guide rail 4, thereby driving the rotation mechanism 1 connected thereto to move up and down. The motor drive device includes a motor and a housing covered on the outside of the motor, and the rotating shaft of the motor is connected to the rotating platform.
[0020] A method for controlling an intelligent terminal for assisting bank counter business, comprising an intelligent terminal, the method at least comprising: Initial state: the intelligent terminal is in standby state, all mechanisms are in initial positions, and the camera is turned on and in monitoring state; User approach: When the wheelchair approaches the smart terminal, the camera identifies the position and direction of the wheelchair; Rotation alignment: The camera transmits the position information to the controller, which calculates the rotation angle and controls the motor drive device to drive the rotating platform to rotate so that the guide rail 4 is aligned with the wheelchair tire; Alignment of rail 4: the user pushes the wheelchair into rail 4; Restraint lock: The electric telescopic rod is activated, so that the front fork approaches the wheelchair tire and inserts into the tire to lock the wheelchair; Height adjustment: The controller starts the linear actuator 2, driving the rotating mechanism 1 and the guide rail 4 system to rise or fall; Service handling: users handle counter services; End of service: After the user confirms that the service is over, the controller controls the linear actuator 2 to lower the wheelchair to the initial position and releases the restraint mechanism 3. The user withdraws the wheelchair from the guide rail 4, and the smart terminal returns to the initial standby state.
[0021] In the above, a tunnel for accommodating the intelligent terminal is opened on the ground, and the rotating platform is flush with the ground in the initial state. Further, a flat surface structure flush with the guide rail 4 is provided on the rotating platform.
[0022] Finally, it should be noted that the above embodiments are only used to illustrate but not limit the technical solutions of the present invention, and any equivalent substitutions of the present invention and any modifications or partial substitutions that do not depart from the spirit and scope of the present invention should be included in the scope of protection of the claims of the present invention.
Claims
1. An intelligent terminal for assisting bank counter business handling, characterized in that: The invention comprises a rotating mechanism (1), a linear actuator (2), a constraint mechanism (3), a guide rail (4), a camera and a controller. The rotating mechanism (1) is arranged on the linear actuator (2). The linear actuator (2) works to drive the rotating mechanism (1) to move up and down. The guide rail (4) and the constraint mechanism (3) are both arranged on the rotating mechanism (1). The rotating mechanism (1) rotates to drive the guide rail (4) and the constraint mechanism (3) to rotate synchronously. The constraint mechanism (3) is arranged on both sides of the guide rail (4). The constraint mechanism (3) works to move away from or close to the guide rail (4) to constrain or release the wheel located in the guide rail (4). The camera, the rotating mechanism (1), the linear actuator (2) and the constraint mechanism (3) are respectively connected to the controller.
2. The intelligent terminal for assisting bank counter services according to claim 1, characterized in that: The rotating mechanism (1) comprises a motor drive device and a rotating platform, wherein the rotating platform is mounted on the motor drive device, and the motor drive device works to control the forward and reverse rotation of the rotating platform, and the linear actuator (2) is arranged at the bottom of the motor drive device.
3. The intelligent terminal for assisting bank counter business handling according to claim 2 is characterized in that: It also includes a sleeve, which is sleeved on the outside of the linear actuator (2) and the top end of the sleeve is connected to the bottom of the rotating mechanism (1).
4. The intelligent terminal for assisting bank counter services according to claim 3, characterized in that: Two guide rails (4) are provided, and the two guide rails (4) are arranged on the rotating platform at an interval and in parallel, and the guide rails (4) are arranged in a Y-shaped structure.
5. The intelligent terminal for assisting bank counter services according to claim 3, characterized in that: The restraint mechanism (3) comprises an electric telescopic rod, a front fork, and a rotating platform. The telescopic end of the electric telescopic rod is connected to the rotating platform, and the rotating platform is connected to the front fork.
6. A method for controlling an intelligent terminal for assisting bank counter services, characterized in that: The method comprises the intelligent terminal according to any one of claims 1 to 5, and at least comprises: Initial state: the intelligent terminal is in standby state, all mechanisms are in initial positions, and the camera is turned on and in monitoring state; User approach: When the wheelchair approaches the smart terminal, the camera identifies the position and direction of the wheelchair; Rotation alignment: The camera transmits the position information to the controller, which calculates the rotation angle and controls the motor drive device to drive the rotating platform to rotate so that the guide rail is aligned with the wheelchair tire; Rail alignment: The user pushes the wheelchair into the rails; Restraint lock: The electric telescopic rod is activated, so that the front fork approaches the wheelchair tire and inserts into the tire to lock the wheelchair; Height adjustment: The controller activates the linear actuator to drive the rotating mechanism and guide rail system up or down; Service handling: users handle counter services; End of service: After the user confirms that the service is over, the controller controls the linear actuator to lower the wheelchair to the initial position and release the restraint mechanism. The user withdraws the wheelchair from the guide rail, and the smart terminal returns to the initial standby state.