Time-sharing segmented redundancy evaluation system management system based on logistics freight drivers
By formulating a time-sharing and segmented evaluation system template and redundant volume-intensive settings in the logistics freight driver evaluation system, combined with the collection of transportation process data and rule evaluation, the subjectivity and inaccuracy of freight driver evaluation in the existing technology are solved, and more objective and accurate evaluation results are achieved.
Patent Information
- Application Number
- CN202411537409.7
- Authority / Receiving Office
- CN · China
- Patent Type
- Applications(China)
- Current Assignee / Owner
- Filing Date
- 2024-10-31
- Publication Date
- 2025-03-07
AI Technical Summary
When evaluating freight drivers, the prior art only relies on the final score of the shipper. The evaluation method is simple and subjective, and it is difficult to ensure the objectivity and accuracy of the evaluation.
Provide a time-sharing and segmented redundant evaluation system management system based on logistics freight drivers. By formulating an evaluation system template, the transportation process is divided into segments and set redundant volume value, the transportation process data is collected, the evaluation score is performed in combination with rules, and the evaluation report of the freight driver is generated based on the evaluation score and the cargo owner evaluation information.
By formulating a complete evaluation system and combining the segmented division of the entire transportation process, the objectivity and accuracy of the evaluation of freight drivers is improved to ensure that the evaluation results are more comprehensive and fair.
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Figure CN119578961A_ABST
Abstract
Description
Technical Field
[0001] The present invention relates to the technical field of evaluation management, and in particular to a time-sharing and segmented redundant evaluation system management system based on logistics freight drivers. Background Art
[0002] With the continuous development of the global economy and the continuous expansion of enterprises, the logistics process has become more and more complicated. Logistics management systems can help enterprises reduce costs and improve operational efficiency in this process, so as to better adapt to market needs. At present, with the continuous development and improvement of the Internet, logistics-based cargo transportation has been more widely used. Only by formulating a reasonable competition model and improving the sense of responsibility of carriers can we gain the recognition of cargo owners and achieve a virtuous circle.
[0003] Although there are now plans to evaluate transport orders after the order is completed, the existing plans only rely on the final score and evaluation of the cargo owner during the evaluation. The evaluation method is simple and has a certain degree of subjectivity. The order is not comprehensively considered from the perspective of the entire transportation process, making it difficult to ensure the objectivity and accuracy of the evaluation of freight drivers. Summary of the invention
[0004] In view of the technical defects mentioned in the background technology, the purpose of the embodiments of the present invention is to provide a time-sharing and segmented redundant evaluation system management system based on logistics freight drivers to solve the problems raised in the above background technology.
[0005] To achieve the above purpose, the embodiment of the present invention provides a time-sharing and segment-sharing redundant evaluation system management system based on logistics freight drivers, the system comprising:
[0006] Rules module for:
[0007] Formulate an evaluation system template; wherein the formulating of the evaluation system template includes indicator creation, evaluation rule customization and customization plan;
[0008] Divide the transportation process into sections and set up redundant capacity;
[0009] A collection module is used to collect trajectory data generated during the transportation process;
[0010] A processing module, used to evaluate and score the collected data in combination with rules;
[0011] The receiving module is used to obtain the evaluation information of the consignor / consignee;
[0012] The evaluation module is used to generate an evaluation report of the freight driver within a preset assessment period based on the evaluation score and evaluation information.
[0013] As a specific implementation method of the present application, the transportation process is divided into segments and redundant release is set, specifically including: dividing the transportation process into a pickup period, a loading period, a transportation period and an unloading period; and allowing the corresponding redundant release value to be set for each period.
[0014] As a specific implementation method of the present application, the indicators include primary indicators, secondary indicators and scoring indicators; among which, the primary indicators include qualifications, services, compliance rate and third-party evaluation.
[0015] As a specific implementation of the present application, the processing module is also used to identify the operation; standard operations are identified as valid; non-standard operations are identified as invalid; and invalid identifications are explained.
[0016] As a specific implementation of the present application, the evaluation module is also used to:
[0017] Label each freight driver according to their score and define their attributes;
[0018] And through the combination of different labels, different indicator scores and different basic data, we can match the corresponding user groups required in different scenarios.
[0019] As a specific implementation of the present application, the processing module is also used to:
[0020] Set the settings and applications between application scenarios and evaluation results; wherein, the application scenarios include grabbing orders, bidding and blacklisting; the evaluation results include at least one of the evaluation scores and evaluation information.
[0021] As a specific implementation of the present application, the time-sharing and segmented redundant evaluation system management system further includes a query module, which is used to:
[0022] Query the indicator result report of drivers and carriers according to different dimensions; the different dimensions include cargo owner, time period, business type and driver;
[0023] View driver and carrier capacity reports.
[0024] As a specific implementation of the present application, the evaluation report records and archives the evaluation records when scoring, and can also be updated by recalculating the scores to obtain the latest scores and interpret the score results.
[0025] As a specific implementation method of the present application, when the evaluation information is lower than a set value, a corresponding complaint edit box will pop up; when it exceeds the set value, the complaint edit box will be hidden.
[0026] As a specific implementation of the present application, the evaluation system template is allowed to be shared with other business units;
[0027] The system supports the review operation of the evaluation system template. Templates that have passed the review are not allowed to be modified, but can be terminated.
[0028] It can be seen from the above technical scheme that the present invention provides a time-sharing and segmented redundant evaluation system management system based on logistics freight drivers. By formulating an evaluation system template, the transportation process is divided into segments and redundant release is set; then the data generated in the transportation process is evaluated and scored in combination with the rules; finally, based on the obtained evaluation scores and evaluation information, an evaluation report for the freight driver within the preset assessment period is generated; by formulating a complete evaluation system and combining the segmentation of the entire transportation process for comprehensive consideration, the objectivity and accuracy of the evaluation of freight drivers is improved. BRIEF DESCRIPTION OF THE DRAWINGS
[0029] In order to more clearly illustrate the specific implementation of the present invention or the technical solution in the prior art, the drawings required for use in the specific implementation or the description of the prior art are briefly introduced below.
[0030] Figure 1 It is a block diagram of a time-sharing and segmented redundant evaluation system management system based on logistics freight drivers provided by an embodiment of the present invention;
[0031] Figure 2 This is a schematic diagram of interaction between parties provided by an embodiment of the present invention;
[0032] Figure 3 This is an interface diagram of an indicator creation provided by an embodiment of the present invention;
[0033] Figure 4 This is a data collection schematic diagram provided by an embodiment of the present invention;
[0034] Figure 5 This is a rating interface diagram provided by an embodiment of the present invention. DETAILED DESCRIPTION
[0035] The following will be combined with the drawings in the embodiments of the present invention to clearly and completely describe the technical solutions in the embodiments of the present invention. Obviously, the described embodiments are part of the embodiments of the present invention, not all of the embodiments. Based on the embodiments of the present invention, all other embodiments obtained by ordinary technicians in this field without creative work are within the scope of protection of the present invention.
[0036] It should be understood that when used in this specification and the appended claims, the terms "include" and "comprises" indicate the presence of described features, integers, steps, operations, elements and / or components, but do not exclude the presence or addition of one or more other features, integers, steps, operations, elements, components and / or combinations thereof.
[0037] Please refer to Figures 1 to 5 The embodiment of the present invention provides a time-sharing and segmented redundant evaluation system management system based on logistics freight drivers, the system comprising:
[0038] Rules module for:
[0039] Formulate an evaluation system template; wherein the formulating of the evaluation system template includes indicator creation, evaluation rule customization and customization plan;
[0040] Divide the transportation process into sections and set up redundant capacity;
[0041] A collection module is used to collect trajectory data generated during the transportation process;
[0042] A processing module, used to evaluate and score the collected data in combination with rules;
[0043] The receiving module is used to obtain the evaluation information of the consignor / consignee;
[0044] The evaluation module is used to generate an evaluation report of the freight driver within a preset assessment period based on the evaluation score and evaluation information.
[0045] In this embodiment, the evaluation report and the attached Figure 2 The meaning of the driver evaluation report in is the same as that in the previous section;
[0046] The evaluation system template can be shared with other business units;
[0047] The system supports the review operation of the evaluation system template. Templates that have passed the review are not allowed to be modified, but can be terminated; when no evaluation system template is in effect, it will not affect the driver's original score.
[0048] The indicator creation is used to create indicator items for drivers and carriers, and divide the scoring granularity according to business scenarios; the assessment rule customization is used to define the relationship and rules between scoring and assessment; the customized plan is used to create plans for different business dimensions based on the indicator definition, and assessment can be conducted by route, business type, and transportation category; thereby achieving the flexibility of improving assessment indicators and rules.
[0049] Create indicators. Users create indicators to be considered. Indicators of each level need to be created by level. The scoring indicators are defined in the indicator item of the last level.
[0050] At the same time, the weights are defined, and the indicators at the last level are determined as the indicators involved in the scoring. Therefore, the scoring indicators need to be defined according to the designed rules and logic.
[0051] The system needs to set scores and weights based on the violation status and degree of the indicator items. The system needs to determine that the total score cannot exceed the limit and provide configurable capabilities.
[0052] The weight setting of indicators includes the weight setting of indicators at all levels, and there is also a weight setting for indicators at the lowest level;
[0053] After the scores of the lowest level indicators are calculated, they are accumulated according to the inclusion relationship of the previous level indicators until the highest level is finally obtained. For example:
[0054] The first-level indicator A includes two second-level indicators: A1 and A2;
[0055] The second-level indicator A1 includes three indicators A11, A12, and A13;
[0056] The second level indicator A2 includes 2 indicators A21, A22, and A23;
[0057] so:
[0058] 1) A11, A12, and A13 calculate scores respectively, and then add them up to get a score for A1
[0059] 2) A21, A22, and A23 are also scored separately, and finally another score belonging to A2 is accumulated.
[0060] 3) Add the above two scores to get a score belonging to A
[0061] 4) Finally, the score of A is calculated into a new score based on the weight, and then added to the scores of other indicators of the same level to get the score of the rated object.
[0062] During implementation: Since the scoring calculation of indicators is divided into two categories, dynamic and relatively fixed;
[0063] The dynamic category mainly refers to service capabilities such as operations, such as the calculation and scoring of various related indicators for the operation of each transport task of the driver. This type of indicator will be calculated and scored for each order in a certain period (such as a month), and then these orders are added up to get the total score and then divided by the number of orders to get an average score; the dynamic category will also have similar situations, such as the number of orders received in a certain period, the number of transport orders executed, etc.
[0064] Relatively fixed indicators are often qualification indicators, such as whether to upload ID cards, driver's licenses, etc. or the registered capital of the company. This type of score will not change with the cycle. As long as the content of the assessment item does not change, the score will not change.
[0065] The segmentation and redundant volume setting of the transportation process specifically include: dividing the transportation process into a pickup period, a loading period, a transportation period and an unloading period; and allowing the corresponding redundant volume value to be set for each period. It should be noted that the pickup period is the time from a certain time after receiving the task to whether the trajectory can be detected before picking up the goods; "entry check-in" to "start transportation" is the loading time limit; "start transportation" to "arrival notification" is the transportation time limit; "arrival notification" to "arrival confirmation" is the unloading time limit, and it is allowed to set a redundant volume value for each period.
[0066] In this embodiment, refer to Figure 3 The indicators include primary indicators, secondary indicators and scoring indicators; wherein the primary indicators include qualifications, services, compliance rate, affinity and third-party evaluation; the secondary indicators include pick-up time, transportation time and unloading time under the service indicators; the scoring indicators include time efficiency, upload track, upload weighing bill, etc. under the secondary indicators; the specific examples are shown in the following Table 1.
[0067] Reference Figure 4 The points that freight drivers can automatically collect and score during their operations include:
[0068] When the driver accepts the order, the system records the time;
[0069] When the driver arrives to load goods, the system can record the arrival time, track location, and whether the weighing slip has been uploaded. It can also manually determine whether to upload the weighing slip according to the specifications;
[0070] Whether the driver has reported the trajectory during the transportation process, and can also judge the information related to the trajectory specification based on the reported trajectory;
[0071] When the driver arrives to unload goods, he can record the arrival time, location, weight slip upload, and whether it is in compliance with regulations.
[0072] Since grading is not a one-time thing, and considering that grading is not just for each assignment, it is also necessary to comprehensively consider the non-assignment situation over a period of time to grade.
[0073] Therefore, in addition to the evaluation and scoring of transport execution, the evaluation of drivers and carriers still needs to be conducted according to a certain period of time. For example, each natural month, the performance of each driver / carrier should be systematically counted.
[0074] Table 1 Index reference items
[0075]
[0076] Therefore, in addition to the evaluation and scoring of transport execution, the evaluation of drivers and carriers still needs to be conducted according to a certain period of time. For example, each natural month, the performance of each driver / carrier should be systematically counted.
[0077] In this embodiment, the processing module is also used for:
[0078] Based on a fixed time (such as a time on the evening of every weekend), the average efficiency is calculated for each segment according to a certain time range (recommended: week / month / quarter), route and order type. The result of the calculation will be used as the average time requirement of the segment for tasks of the same route + order type before the next new cycle calculation, and then the redundant release value will be added or subtracted to form the final assessment time requirement; a calculation analysis report will eventually be formed for the user to view; when the number of transportation tasks in this period is less than a threshold (such as 10, configurable), the system should give an alarm push and will not automatically cover the time limit. It is up to the user to decide whether to adopt the new calculation result.
[0079] The above function can calculate the efficiency of different nodes in the driver's transportation process in different sections, give the average efficiency of different periods, and provide an assessment standard for the driver's transportation;
[0080] In this embodiment, the processing module is also used to identify the operation; standard operations are identified as valid; non-standard operations are identified as invalid; and invalid identification is explained.
[0081] That is, the system marks various operations, such as marking standardized operations as "valid" and marking non-standard operations as "invalid". At the same time, the "invalid" will explain in which time period the operation specification is: such as "invalid loading time period", "invalid transportation time period", and "invalid unloading time period".
[0082] In another embodiment, the evaluation module is further used for:
[0083] Label each freight driver according to their score and define their attributes;
[0084] And through the combination of different labels, different indicator scores and different basic data, we can match the corresponding user groups required in different scenarios.
[0085] During implementation, data analysis is used to create user profiles for each freight driver based on the collected data and rating scores, and corresponding labels are given to them to define their attributes; for example, activists, service stars, and transport experts in Table 2, which are used in various subsequent usage scenarios.
[0086] Table 2 Label definition
[0087]
[0088]
[0089] The processing module is further used for:
[0090] Set the settings and applications between application scenarios and evaluation results; wherein, the application scenarios include grabbing orders, bidding and blacklisting; the evaluation results include at least one of the evaluation scores and evaluation information.
[0091] Specifically, the rating results of drivers and carriers (or just the rating results of service capabilities) are used in the bidding scenario to raise the threshold for participating in such transportation tasks, allowing qualified drivers and carriers to participate, and also encouraging other drivers and carriers to speed up the improvement of their ratings and promote healthy competition.
[0092] Blacklisting can be based on set rules. For example, if the total score is below a certain value and the review is “bad”, the user will be automatically blacklisted without any manual operation.
[0093] In this embodiment, the consignee makes an evaluation after signing for the waybill. When the evaluation information is lower than a set value, a corresponding complaint edit box pops up; when the evaluation information exceeds the set value, the complaint edit box is hidden.
[0094] Specifically, when the cargo owner gives a rating of one to three stars, the complaint editing box needs to be displayed. If it is four stars or above, it means that the cargo owner is satisfied with the service and the complaint editing box is hidden.
[0095] In this solution, drivers can view the cargo owners' comments on them and verify negative reviews, allowing them to file appeals against the reviews, which will be eliminated after review by the platform.
[0096] Furthermore, based on the above technical solution, the time-sharing and segmented redundant evaluation system management system further includes a query module, which is used to:
[0097] Query the indicator result report of drivers and carriers according to different dimensions; the different dimensions include cargo owner, time period, business type and driver;
[0098] View the capability report of drivers and carriers; the capabilities include service capability (percentage, ranking), affinity, compliance rate and management capability, etc.;
[0099] The query result is the score of each driver's waybill execution during the period, and each individual driver can view the trend chart of his waybill score during the period.
[0100] In this embodiment, refer to Figure 5When scoring, the evaluation report records the evaluation records and archives them. At the same time, it can also be updated by recalculating the scores to obtain the latest scores and interpret the score results.
[0101] The above scheme, by formulating an evaluation system template, divides the transportation process into sections and sets up redundant releases; then evaluates and scores the data generated during the transportation process in combination with the rules; finally, generates an evaluation report for the freight driver within the preset assessment period based on the obtained evaluation scores and evaluation information; and achieves comprehensive consideration by formulating a complete evaluation system combined with the section division of the entire transportation process, thereby improving the objectivity and accuracy of the evaluation of freight drivers.
[0102] In the embodiments provided in the present application, it should be understood that the disclosed system can also be implemented in other ways. The system embodiments described above are merely schematic. It should also be noted that in some alternative implementations, the functions marked in the boxes can also occur in an order different from the order marked in the accompanying drawings. For example, two consecutive boxes can actually be executed substantially in parallel, and they can sometimes be executed in the opposite order, depending on the functions involved. It should also be noted that each box in the block diagram and / or flow chart, and the combination of boxes in the block diagram and / or flow chart can be implemented with a dedicated hardware-based system that performs a specified function or action, or can be implemented with a combination of dedicated hardware and computer instructions.
[0103] In addition, the functional modules in the various embodiments of the present invention may be integrated together to form an independent part, or each module may exist independently, or two or more modules may be integrated to form an independent part.
[0104] If the functions are implemented in the form of software function modules and sold or used as independent products, they can be stored in a computer-readable storage medium. Based on such understanding, the technical solution of the present invention is essentially or the part that contributes to the prior art or the part of the technical solution can be embodied in the form of a software product, which is stored in a storage medium and includes several instructions to enable a computer device (which can be a personal computer, a server, or a network device, etc.) to perform all or part of the steps of the methods described in various embodiments of the present invention. It should be noted that, in this article, relational terms such as first and second are only used to distinguish one entity or operation from another entity or operation, and do not necessarily require or imply that there is any such actual relationship or order between these entities or operations. The above description is only a preferred embodiment of the present invention and is not intended to limit the present invention. For those skilled in the art, the present invention may have various changes and variations. Any modifications, equivalent substitutions, improvements, etc. made within the spirit and principles of the present invention should be included in the protection scope of the present invention.
[0105] The above is only a specific embodiment of the present invention, but the protection scope of the present invention is not limited thereto. Any technician familiar with the technical field can easily think of various equivalent modifications or replacements within the technical scope disclosed by the present invention, and these modifications or replacements should be included in the protection scope of the present invention. Therefore, the protection scope of the present invention shall be based on the protection scope of the claims.
Claims
1. A time-sharing and segmented redundant evaluation system management system based on logistics freight drivers, characterized in that: The system comprises: Rules module for: Formulate an evaluation system template; wherein the formulating of the evaluation system template includes indicator creation, evaluation rule customization and customization plan; Divide the transportation process into sections and set up redundant capacity; A collection module is used to collect trajectory data generated during the transportation process; A processing module, used to evaluate and score the collected data in combination with rules; The receiving module is used to obtain the evaluation information of the consignor / consignee; The evaluation module is used to generate an evaluation report of the freight driver within a preset assessment period based on the evaluation score and evaluation information.
2. The time-sharing and segmented redundant evaluation system management system according to claim 1, characterized in that: The segmentation and redundant volume setting of the transportation process specifically include: dividing the transportation process into a pickup period, a loading period, a transportation period and an unloading period; and allowing a corresponding redundant volume value to be set for each period.
3. The time-sharing and segmented redundant evaluation system management system according to claim 1, characterized in that: The indicators include primary indicators, secondary indicators and scoring indicators; among them, the primary indicators include qualifications, services, compliance rate and third-party evaluation.
4. The time-sharing and segmented redundant evaluation system management system according to claim 2, characterized in that: The processing module is also used to identify the operation; standard operations are identified as valid; non-standard operations are identified as invalid; and invalid identifications are explained.
5. The time-sharing and segmented redundant evaluation system management system according to claim 1, characterized in that: The evaluation module is also used for: Label each freight driver according to their score and define their attributes; And through the combination of different labels, different indicator scores and different basic data, we can match the corresponding user groups required in different scenarios.
6. The time-sharing and segmented redundant evaluation system management system according to claim 4, characterized in that: The processing module is further used for: Set the settings and applications between application scenarios and evaluation results; wherein, the application scenarios include grabbing orders, bidding and blacklisting; the evaluation results include at least one of the evaluation scores and evaluation information.
7. The time-sharing and segmented redundant evaluation system management system according to any one of claims 1 to 6, characterized in that: It also includes a query module, wherein the query module is used to: Query the indicator result report of drivers and carriers according to different dimensions; the different dimensions include cargo owner, time period, business type and driver; View driver and carrier capacity reports.
8. The time-sharing and segment-sharing redundant evaluation system management system based on logistics freight drivers as claimed in claim 7 is characterized in that: The evaluation report records the evaluation records and archives them when scoring, and can also be updated by recalculating the scores to obtain the latest scores and interpret the score results.
9. The time-sharing and segment-sharing redundant evaluation system management system based on logistics freight drivers as claimed in claim 8 is characterized in that: When the evaluation information is lower than the set value, the corresponding complaint edit box will pop up; when it exceeds the set value, the complaint edit box will be hidden.
10. The time-sharing and segment-sharing redundant evaluation system management system based on logistics freight drivers as claimed in claim 9, characterized in that: The evaluation system template can be shared with other business units; The system supports the review operation of the evaluation system template. Templates that have passed the review are not allowed to be modified, but can be terminated.