E-commerce platform operation management system

Abstract

The invention discloses an e-commerce platform operation management system, and relates to the technical field of operation management, and the system comprises an e-commerce online lease amount analysis unit, an e-commerce online express price analysis module, an e-commerce online deposit return processing module and a local database. The method comprises the following steps: analyzing the wear of each piece of target electronic equipment to which the e-commerce belongs in appearance and performance, dynamically adjusting the rent and guarantee deposit of each piece of target electronic equipment to which the e-commerce belongs, and dynamically analyzing the selected express manufacturer and the target express insurance value when the e-commerce sends the target electronic equipment to an agricultural customer; therefore, subsequent damage responsibility determination between express delivery and agricultural customers is facilitated, dependence on subjective consciousness of the agricultural customers and e-commerce is reduced, guarantee deposit deduction is intelligently performed, and the trust degree of the e-commerce is improved while benefits of the agricultural customers are guaranteed.

Description

Technical Field

[0001] The present invention relates to the technical field of operation management, and in particular to an e-commerce platform operation management system. Background Art

[0002] In order to reduce initial investment costs and flexibly adjust production scale according to actual needs, many farmers and enterprises engaged in agriculture often reduce the purchase of agricultural-related electronic equipment and only choose to rent electronic equipment from online e-commerce companies during harvest. The electronic equipment of e-commerce companies often only undergo simple maintenance. As the number of rentals increases and the idle time increases, the electronic equipment will inevitably age, resulting in reduced performance. If the original rent and deposit are still maintained at this time, it will be detrimental to maintaining the credibility of the e-commerce company. Therefore, it is very necessary to conduct price operation and management of the online rental services of e-commerce companies.

[0003] The prior art, such as the invention patent application with announcement number: CN118485503A, discloses a method, device, system and computer-readable storage medium for leasing pricing of goods, wherein the method includes: obtaining input user information and demand information; determining the user's credit rating index by integrating user information and demand information through an intelligent pricing model, and different credit rating indexes have corresponding credit ratings; according to the commodity sales information, demand information and credit rating index, the commodity sales information includes commodity information and merchant information, and the preset pricing algorithm adopts the cost pricing method or the profit pricing method. Therefore, this embodiment of the invention realizes intelligent pricing, which can well reduce the bad rate of e-commerce platforms and merchants, improve the safety of leasing, and ensure the reliable delivery of commodities.

[0004] Prior art, such as an invention patent application with announcement number: CN109993625A, discloses a method and system for renting items, the method comprising: a backend data center connects a vehicle-mounted massage cushion, a passenger terminal and a lessee terminal via a network; by setting up the rental system, it is not only convenient for the lessee to carry out the rental work, but also the income can be displayed in real time on the lessee terminal, making it convenient for the lessee to check the income in real time, and at the same time, it can improve the environment inside the operating vehicle, making passengers more comfortable, and at the same time, it can increase the passenger capacity of the vehicle owner by providing differentiated services.

[0005] With regard to the above scheme, it can be seen that the current e-commerce platform operation and management system lacks certain attention to dynamically adjusting the corresponding rent and deposit according to the depreciation degree of the electronic equipment owned by the e-commerce. When pricing the rent and deposit of electronic equipment, e-commerce often relies too much on the subjective consciousness of the e-commerce. In order to avoid the influence of subjective consciousness, it is necessary to analyze the quality of each electronic equipment owned by the e-commerce, so as to dynamically price the rent and deposit through objective factors. The electronic equipment used for leasing by e-commerce will have a certain degree of performance degradation due to long-term storage and frequent leasing. If it is still leased according to the original rent and deposit at this time, and agricultural customers find that the quality of the electronic equipment does not meet the corresponding price expectations after receiving it, it will reduce the e-commerce itself. Credibility leads to the loss of agricultural customers. At the same time, there is a lack of attention to the corresponding express accountability and agricultural customer deposit degradation based on the appearance and performance of the returned electronic equipment. After the electronic equipment is rented, due to problems such as inadequate protection measures by agricultural customers, the electronic equipment will often be damaged to a certain extent. For this part of the damage, e-commerce companies often deduct the corresponding deposit. However, the deduction of the deposit often depends on the subjective consciousness of both parties, and in this process, there will be problems with electronic equipment caused by improper express transportation, which makes it difficult to determine the responsibility. Agricultural customers and e-commerce companies cannot reach a consensus on the amount of deposit deduction. While damaging the interests of agricultural customers, the trust of e-commerce companies will also decrease. Summary of the invention

[0006] The purpose of the present invention is to provide an e-commerce platform operation management system that solves the problems existing in the background technology.

[0007] In order to solve the above technical problems, the present invention adopts the following technical solutions: The present invention provides an e-commerce platform operation and management system, including: an e-commerce online rental amount analysis unit, which is used for analyzing the initial payment amount of agricultural customers when leasing each target electronic device from the e-commerce after agricultural customers purchase products from the e-commerce and have the need to lease electronic devices from the e-commerce.

[0008] The e-commerce online express insurance value analysis module is used to analyze the express manufacturers selected and their target express insurance value when e-commerce sends target electronic devices to agricultural customers.

[0009] The e-commerce online deposit refund processing module is used to obtain the returned appearance images of the outer packaging boxes of each target electronic device belonging to the e-commerce company and the returned appearance images of each sub-device after the agricultural customer sends back the target electronic device, and determine whether the agricultural customer has taken images of each target electronic device before sending it back. If so, the reference claim amount of the e-commerce company to the express manufacturer is calculated, the deposit refund amount of the e-commerce company to the agricultural customer is evaluated, and sent to the person in charge of e-commerce leasing. If not, the deposit refund amount that the e-commerce company is only responsible for from the agricultural customer is calculated and sent to the person in charge of e-commerce leasing.

[0010] The beneficial effects of the present invention are as follows: (1) the online rental amount analysis unit of the e-commerce of the present invention obtains relevant data of each target electronic device belonging to the e-commerce, analyzes the wear and tear of the appearance and performance of each target electronic device belonging to the e-commerce, and dynamically adjusts the rental and deposit of each target electronic device belonging to the e-commerce according to the wear and tear, thereby reducing the influence of the subjective factors of the e-commerce itself, and reducing the problem that agricultural customers find that the quality of the electronic equipment does not meet the corresponding price expectations after receiving it, thereby improving the credibility of the e-commerce itself and reducing the loss of agricultural customers.

[0011] (2) The e-commerce online express insurance analysis module of the present invention dynamically analyzes the express manufacturers and their target express insurance values ​​when the e-commerce sends the target electronic devices to agricultural customers based on the wear and cost prices of the target electronic devices owned by the e-commerce. This not only reduces the high express freight due to the excessively high express insurance value, but also selects the best express manufacturer based on the volume and weight of the goods and the final insurance amount, thereby reducing the rental operation costs of the e-commerce.

[0012] (3) The e-commerce online deposit refund processing module of the present invention, by reminding agricultural customers to take pictures of the outer packaging, facilitates the subsequent determination of damage responsibility between the courier and the agricultural customer, reduces the reliance on the subjective consciousness of the agricultural customer and the e-commerce, and intelligently screens the target electronic devices belonging to the e-commerce as electronic devices damaged by the courier and electronic devices responsible by the agricultural customer, thereby intelligently deducting the deposit, helping the agricultural customer and the e-commerce party to reach a consensus on the deduction amount, while protecting the interests of the agricultural customer and improving the trust of the e-commerce. BRIEF DESCRIPTION OF THE DRAWINGS

[0013] In order to more clearly illustrate the embodiments of the present invention or the technical solutions in the prior art, the drawings required for use in the embodiments or the description of the prior art will be briefly introduced below. Obviously, the drawings described below are only some embodiments of the present invention. For ordinary technicians in this field, other drawings can be obtained based on these drawings without paying creative work.

[0014] Figure 1 It is a schematic diagram of the system module of the present invention. DETAILED DESCRIPTION

[0015] The following will be combined with the drawings in the embodiments of the present invention to clearly and completely describe the technical solutions in the embodiments of the present invention. Obviously, the described embodiments are only part of the embodiments of the present invention, not all of the embodiments. Based on the embodiments of the present invention, all other embodiments obtained by ordinary technicians in this field without creative work are within the scope of protection of the present invention.

[0016] Reference Figure 1 As shown, the present invention provides an e-commerce platform operation and management system, including: an e-commerce online rental amount analysis unit, an e-commerce online express insurance analysis module, an e-commerce online deposit refund processing module and a local database.

[0017] It should be noted that the e-commerce online rental amount analysis unit is connected to the e-commerce online express insurance analysis module, the e-commerce online express insurance analysis module is connected to the e-commerce online deposit refund processing module, and the local database is connected to the e-commerce online rental amount analysis unit, the e-commerce online express insurance analysis module, and the e-commerce online deposit refund processing module.

[0018] It should also be noted that the local database is used to store the characteristic values ​​of the initial performance scores of each target electronic device belonging to the e-commerce company, the characteristic values ​​of the return time point and performance score after the last lease, the estimated loss characteristic values ​​of the performance score corresponding to each target time interval, the rental reduction value corresponding to each depreciation loss coefficient interval, the initial rental of each target electronic device belonging to the e-commerce company, the grayscale value of each pixel of the initial appearance image of the outer packaging box of each target electronic device belonging to the e-commerce company leased by agricultural customers and the grayscale value of each pixel of the initial appearance image of each sub-device, the cost price of various types of electronic equipment, the type of each target electronic device belonging to the e-commerce company, the deposit reduction value corresponding to each depreciation loss coefficient interval, the initial deposit of each target electronic device belonging to the e-commerce company, the express insurance reduction value corresponding to each depreciation loss coefficient interval, the allowable degree of damage, the allowable similarity and the allowable loss characteristic values ​​of various types of electronic equipment, and the deposit refund reduction ratio value corresponding to each loss degree interval.

[0019] The e-commerce online rental amount analysis unit is used to analyze the initial payment amount of agricultural customers when leasing each target electronic device from the e-commerce after the agricultural customers purchase the e-commerce products and have the need to lease the electronic devices from the e-commerce.

[0020] In a specific embodiment of the present invention, the e-commerce online rental amount analysis unit includes: an equipment information acquisition module, an equipment rental analysis module and an equipment deposit analysis module.

[0021] The device information acquisition module is used for calculating the deductible amount of agricultural customers when purchasing agricultural products on e-commerce applications, evaluating the actual payment amount of agricultural customers when purchasing agricultural products, and inquiring agricultural customers whether they need to rent electronic equipment belonging to the e-commerce company. If the agricultural customers need to rent, the number of electronic equipment of various categories rented by the agricultural customers from the e-commerce company is obtained, the corresponding number of electronic equipment of various categories rented by the agricultural customers from the e-commerce company is obtained from the electronic equipment storage warehouse, the corresponding number of electronic equipment of all categories rented by the agricultural customers from the e-commerce company is counted, and the electronic equipment is marked as the target electronic equipment rented by the agricultural customers from the e-commerce company, and the mailing appearance image of the outer packaging box of the target electronic equipment rented by the agricultural customers from the e-commerce company and the mailing appearance image of each sub-device are obtained.

[0022] In a specific embodiment of the present invention, the deductible amount of an agricultural customer when purchasing agricultural products is calculated by obtaining the amount of deductible virtual currency in the account to which the agricultural customer belongs and the total price of the purchased agricultural products from an e-commerce application.

[0023] The deductible amount of the deduction virtual currency per unit quantity and the maximum allowable deduction ratio of the agricultural products purchased by the agricultural customer are obtained from the local database, the deductible amount of the deduction virtual currency of the account belonging to the agricultural customer is mapped, and the maximum allowable deduction ratio of the purchased agricultural products is multiplied by the total price to obtain the maximum allowable deduction amount of the agricultural products purchased by the agricultural customer.

[0024] The maximum allowable deduction amount of the agricultural products purchased by the agricultural customer is compared with the deductible amount of the deductible virtual currency in the account to which it belongs. If the maximum allowable deduction amount of the agricultural products purchased by the agricultural customer is greater than the deductible amount of the deductible virtual currency in the account to which it belongs, the deductible amount of the deductible virtual currency in the account to which the agricultural customer belongs shall be used as the deductible amount for the agricultural customer when purchasing the agricultural products; otherwise, the maximum allowable deduction amount of the agricultural products purchased by the agricultural customer shall be used as the deductible amount for the agricultural customer when purchasing the agricultural products.

[0025] In a specific embodiment of the present invention, the actual payment amount of the agricultural customer when purchasing agricultural products is evaluated, and its specific calculation method is: subtract the total price of the agricultural customers purchased by the agricultural customers from the deductible amount when the agricultural customers purchased the agricultural products, so as to calculate the actual payment amount of the agricultural customers when purchasing the agricultural products.

[0026] The equipment rental analysis module is used to analyze the initial rental of agricultural customers when leasing target electronic devices from e-commerce companies.

[0027] The equipment deposit analysis module is used to analyze the initial deposit of agricultural customers when leasing target electronic devices from e-commerce companies.

[0028] In a specific embodiment, the number of electronic devices of various categories rented by agricultural customers from e-commerce is obtained by a specific method: the number of electronic devices of various categories rented by agricultural customers from e-commerce rental management platform is obtained.

[0029] It should be noted that the various types of electronic equipment include: dryers, film laying machines, agricultural product storage refrigerators and other types of electronic equipment.

[0030] In a specific embodiment, the method for obtaining the corresponding number of electronic devices of various categories belonging to the agricultural customer leasing e-commerce is as follows: the electronic devices are sorted according to their types in the electronic device storage warehouse, thereby obtaining the serial numbers of the electronic devices of various categories belonging to the electronic device storage warehouse, and according to the number of electronic devices of various categories belonging to the agricultural customer leasing e-commerce, the electronic devices of various categories belonging to the electronic device storage warehouse are selected from front to back according to the serial numbers to obtain the corresponding number of electronic devices leased by the agricultural customer, thereby obtaining the corresponding number of electronic devices of various categories belonging to the agricultural customer leasing e-commerce.

[0031] It should be noted that before all electronic devices are rented out, electronic devices of various types are randomly sorted, and after the rented electronic devices are returned, their serial numbers in the electronic device storage warehouse will be sorted last.

[0032] In a specific embodiment, the method for obtaining the mailing appearance images of the outer packaging boxes of each target electronic device and the mailing appearance images of each sub-device belonging to the agricultural customer leasing e-commerce company is as follows: an intelligent robot running in an electronic device storage warehouse obtains the mailing appearance images of the outer packaging boxes of each target electronic device and the mailing appearance images of each sub-device belonging to the agricultural customer leasing e-commerce company through the camera installed on the robot.

[0033] It should be noted that if the target electronic device that the agricultural customer leases from the e-commerce company is an agricultural product storage refrigerator, then the sub-devices of the agricultural product storage refrigerator are: refrigerator doors, the main shell of the agricultural product storage refrigerator, the internal glass partitions of the agricultural product storage refrigerator and other sub-devices.

[0034] In a specific embodiment of the present invention, the initial rent of agricultural customers when renting each target electronic device belonging to an e-commerce company is analyzed, and the specific analysis method is: obtaining the characteristic value a of the initial performance score of each target electronic device belonging to the e-commerce company from the local database x , the return time after the last rental and the characteristic value of the performance score b x , where x represents the serial number of each target electronic device, x=1, 2, ..., y, and y is a positive integer greater than 2.

[0035] It should be noted that after each rental and return of an electronic device, a performance score will be conducted. The existing methods for intelligently evaluating the performance of electronic equipment are relatively mature. Through the existing methods for intelligently evaluating the performance of electronic equipment, performance scores can be conducted on each electronic device owned by the e-commerce company. If the rented electronic device has never been rented out, the characteristic value of the performance score when the e-commerce company initially obtained the device will be used as the characteristic value of the performance score during the current rental.

[0036] According to the current rental time point of the agricultural customer, the target duration of each target electronic device belonging to the e-commerce company since the last rental is calculated, and the estimated loss characteristic value of the performance score corresponding to each target duration interval is obtained from the local database. The estimated loss characteristic value c of the performance score of each target electronic device belonging to the e-commerce company after the last rental is mapped. x .

[0037] Calculate the performance loss coefficient of each target electronic device belonging to the e-commerce company

[0038] Based on the appearance images of the outer packaging boxes of each target electronic device and the appearance images of each sub-device of the agricultural customer leasing e-commerce company, the appearance depreciation coefficient δ of each target electronic device of the e-commerce company is analyzed. x .

[0039] Calculate the depreciation loss coefficient ε of each target electronic device belonging to the e-commerce company x =β x +δ x .

[0040] Obtain the rental reduction value corresponding to each depreciation loss coefficient interval and the initial rental of each target electronic equipment owned by the e-commerce company from the local database, map the rental reduction value of each target electronic equipment owned by the e-commerce company, subtract the rental reduction value from the initial rental of each target electronic equipment owned by the e-commerce company, and obtain the initial rental for agricultural customers when leasing each target electronic equipment owned by the e-commerce company.

[0041] In a specific embodiment of the present invention, the depreciation coefficient of the appearance of each target electronic device belonging to the e-commerce company is analyzed, and the specific analysis method is: based on the mailing appearance image of the outer packaging box of each target electronic device belonging to the agricultural customer leasing e-commerce company and the mailing appearance image of each sub-device, the grayscale value d of each pixel point of the mailing appearance image of the outer packaging box of each target electronic device belonging to the agricultural customer leasing e-commerce company is obtained through grayscale transformation. xi and the grayscale value f of each pixel of the sent appearance image of each sub-device xnp, where i represents the number of each pixel point of the mailing appearance image of the outer packaging box, i=1,2,...,j, j is a positive integer greater than 2, n represents the number of each sub-device, n=1,2,...,m, m is a positive integer greater than 2, p is the number of each pixel point of the mailing appearance image of the sub-device, p=1,2,...,q, q is a positive integer greater than 2.

[0042] Obtain the grayscale value g of each pixel of the initial appearance image of the outer packaging box of each target electronic device belonging to the agricultural customer leasing e-commerce from the local database xi and the grayscale value h of each pixel of the initial appearance image of each sub-device xnp , calculate the appearance depreciation coefficient of each target electronic device belonging to the e-commerce company Wherein e represents a natural constant, m represents the number of sub-devices, and q represents the number of pixels of the sent appearance image of the sub-device.

[0043] In a specific embodiment, the analysis of the initial deposit of agricultural customers when leasing each target electronic device owned by an e-commerce company is carried out by the following specific analysis method: the deposit reduction value corresponding to each depreciation loss coefficient interval and the initial deposit of each target electronic device owned by the e-commerce company are obtained from a local database; based on the performance loss coefficient of each target electronic device owned by the e-commerce company, the deposit reduction value of each target electronic device owned by the e-commerce company is mapped; the deposit reduction value is subtracted from the initial deposit of each target electronic device owned by the e-commerce company to obtain the initial deposit of the agricultural customer when leasing each target electronic device owned by the e-commerce company.

[0044] In a specific embodiment, the analysis of the initial payment amount of the agricultural customer when leasing each target electronic device belonging to the e-commerce company is performed by adding the initial deposit and the initial rent of the agricultural customer when leasing each target electronic device belonging to the e-commerce company, thereby calculating the initial payment amount of the agricultural customer when leasing each target electronic device belonging to the e-commerce company.

[0045] The e-commerce online rental amount analysis unit of the present invention obtains relevant data of each target electronic device belonging to the e-commerce, analyzes the wear and tear of the appearance and performance of each target electronic device belonging to the e-commerce, and dynamically adjusts the rental and deposit of each target electronic device belonging to the e-commerce based on the wear and tear, thereby reducing the influence of the e-commerce's own subjective factors and reducing the problem that agricultural customers find that the quality of the electronic equipment does not meet the corresponding price expectations after receiving it, thereby improving the credibility of the e-commerce itself and reducing the loss of agricultural customers.

[0046] The e-commerce online express insurance value analysis module is used to analyze the selected express manufacturers and their target express insurance value when the e-commerce company sends the target electronic device to the agricultural customer.

[0047] In a specific embodiment of the present invention, the analysis is performed on the selected express manufacturers and their target express insurance values ​​when the e-commerce company sends the target electronic device to the agricultural customer. The specific analysis method is as follows: the cost prices of various types of electronic devices and the types of target electronic devices belonging to the e-commerce company are obtained from the local database, and the cost prices of the target electronic devices belonging to the e-commerce company are mapped and marked as the estimated express insurance values ​​when the e-commerce company sends the target electronic devices to the agricultural customer.

[0048] The express insurance value reduction value corresponding to each depreciation loss coefficient interval is obtained from the local database, and the express insurance value reduction value of each target electronic device owned by the e-commerce is mapped according to the depreciation loss coefficient of each target electronic device owned by the e-commerce. The estimated express insurance value when the e-commerce sends each target electronic device to the agricultural customer is deducted from the corresponding express insurance value reduction value, so as to calculate the target express insurance value when the e-commerce sends each target electronic device to the agricultural customer, and the target express insurance value when the e-commerce sends the target electronic device to the agricultural customer is counted.

[0049] The total weight and total volume of the target electronic equipment belonging to the e-commerce company are obtained through intelligent robots.

[0050] The additional postage of each express manufacturer in each target express insured value range, the estimated postage in each total weight range and each total volume range are obtained from the express management platform, and the additional postage and estimated postage of each express manufacturer when the e-commerce sends the target electronic device to the agricultural customer are mapped, and the additional postage and the estimated postage are added together to obtain the total postage of each express manufacturer when the e-commerce sends the target electronic device to the agricultural customer, and the express manufacturer with the lowest total postage is marked as the selected express manufacturer when the e-commerce sends the target electronic device to the agricultural customer.

[0051] The e-commerce online express insurance analysis module of the present invention dynamically analyzes the express manufacturers and their target express insurance values ​​when the e-commerce sends the target electronic devices to agricultural customers based on the wear and cost prices of the target electronic devices belonging to the e-commerce. This not only reduces the excessively high express freight due to the excessively high express insurance value, but also selects the best express manufacturer based on the volume and weight of the goods and the final insurance amount, thereby reducing the rental operation costs of the e-commerce.

[0052] The e-commerce online deposit refund processing module is used to obtain the returned appearance images of the outer packaging boxes of each target electronic device belonging to the e-commerce company and the returned appearance images of each sub-device after the agricultural customer sends back the target electronic device, and determine whether the agricultural customer has taken images of each target electronic device before sending it back. If so, the reference claim amount of the e-commerce company to the express manufacturer is calculated, the deposit refund amount of the e-commerce company to the agricultural customer is evaluated, and sent to the person in charge of the e-commerce leasing. If not, the deposit refund amount that the e-commerce company is only responsible for from the agricultural customer is calculated and sent to the person in charge of the e-commerce leasing.

[0053] In a specific embodiment, the determination of whether the agricultural customer has taken images of each target electronic device before sending it back is carried out by a specific method as follows: if the images of each target electronic device taken by the agricultural customer before sending it back can be obtained from the e-commerce leasing management platform, then it is determined that the agricultural customer has taken images of the appearance of each target electronic device before sending it back; otherwise, it is determined that the agricultural customer has not taken images of the appearance of each target electronic device before sending it back.

[0054] In a specific embodiment of the present invention, the reference claim amount of the e-commerce company to the express manufacturer is calculated by obtaining the return image of the outer packaging box of each target electronic device before the agricultural customer sends it back from the e-commerce rental management platform, and screening the damaged electronic devices of each express delivery company and the responsible electronic devices of each agricultural customer according to the return appearance image of the outer packaging box of each target electronic device owned by the e-commerce company.

[0055] According to the target express insurance value when the e-commerce company sends each target electronic device to agricultural customers, the target express insurance value of the electronic device damaged by each express company of the e-commerce company is extracted, and the target claim amount corresponding to each target express insurance value range is obtained from the express management platform. The target claim amount of the electronic device damaged by each express company of the e-commerce company is mapped, and the total target claim amount of the electronic device damaged by the express company of the e-commerce company is counted and marked as the reference claim amount of the e-commerce company to the express manufacturer.

[0056] In a specific embodiment, the screening of each electronic device damaged by express delivery and each electronic device responsible for agricultural customers belonging to an e-commerce company, the specific screening method is: based on the return image of the outer packaging box of each target electronic device before the agricultural customer sends it back, and based on the return appearance image of the outer packaging box of each target electronic device belonging to the e-commerce company, through the existing technology of analyzing the degree of damage to the outer packaging based on the before and after images, the degree of damage of the outer packaging box of each target electronic device belonging to the e-commerce company during the express delivery process can be obtained, and the allowable damage degree can be obtained from the local database. If the degree of damage of the outer packaging box of a target electronic device belonging to the e-commerce company during the express delivery process is greater than the allowable damage degree, the target electronic device is marked as an electronic device damaged by express delivery, otherwise, the target electronic device is marked as an electronic device responsible for agricultural customers, thereby screening each electronic device damaged by express delivery and each electronic device responsible for agricultural customers belonging to the e-commerce company.

[0057] In a specific embodiment of the present invention, the deposit refund amount of the e-commerce is evaluated by a specific method: based on the return image of the outer packaging box before the agricultural customer sends back each target electronic device, the return image of the outer packaging box before the agricultural customer sends back each agricultural customer's responsible electronic device is extracted.

[0058] According to the mailing appearance images of the outer packaging boxes of each target electronic device belonging to the agricultural customer leasing e-commerce, the mailing appearance images of the outer packaging boxes of each agricultural customer responsible electronic device belonging to the agricultural customer leasing e-commerce are extracted, and the similarity k between the mailing appearance images of the outer packaging boxes of each agricultural customer responsible electronic device belonging to the agricultural customer leasing e-commerce and the corresponding returned images is calculated. r , where r represents the serial number of each agricultural customer's responsible electronic device, r=1,2,...,s, and s is a positive integer greater than 2.

[0059] After the agricultural customers return the target electronic devices belonging to the e-commerce company, the characteristic values ​​of the performance scores of the target electronic devices belonging to the e-commerce company after they are returned are obtained, and the characteristic values ​​of the performance scores of the responsible electronic devices of the agricultural customers belonging to the e-commerce company after they are returned are extracted. r .

[0060] According to the characteristic value of the performance score of each target electronic device belonging to the e-commerce company after the last rental, the characteristic value of the performance score of each agricultural customer's responsible electronic device belonging to the e-commerce company after the last rental is extracted. r .

[0061] According to the estimated loss characteristic value of the performance score of each target electronic device belonging to the e-commerce company after the last rental, the estimated loss characteristic value u of the performance score of each agricultural customer's responsible electronic device belonging to the e-commerce company after the last rental is extracted r .

[0062] The allowed similarity L and the allowed loss characteristic values ​​of various types of electronic devices are obtained from the local database. According to the types of electronic devices responsible for each agricultural customer of the e-commerce company, the allowed loss characteristic values ​​T of the electronic devices responsible for each agricultural customer of the e-commerce company are mapped. r .

[0063] Calculate the loss of each agricultural customer's responsible electronic equipment during the rental process

[0064]

[0065] The deposit refund reduction ratio value corresponding to each loss degree interval is obtained from the local database, and the deposit refund reduction ratio value of each agricultural customer responsible electronic equipment owned by the e-commerce company is mapped to obtain the deposit refund reduction ratio value during this rental process; based on the initial deposit of the agricultural customer when leasing each target electronic equipment owned by the e-commerce company, the initial deposit of the agricultural customer when leasing each agricultural customer responsible electronic equipment owned by the e-commerce company is extracted; the initial deposit of the agricultural customer when leasing each agricultural customer responsible electronic equipment owned by the e-commerce company is multiplied by the corresponding deposit refund reduction ratio value; the deposit refund amount for each agricultural customer responsible electronic equipment returned by the e-commerce company to the agricultural customer is calculated; and the deposit refund amount from the e-commerce company to the agricultural customer is counted.

[0066] In a specific embodiment, the similarity between the mailing appearance image and the corresponding return image of the outer packaging box of each agricultural customer responsible electronic device belonging to the agricultural customer rental e-commerce company is calculated, and the specific calculation method is: the existing method for calculating the similarity between images is relatively mature, and the similarity between the mailing appearance image and the corresponding return image of the outer packaging box of each agricultural customer responsible electronic device belonging to the agricultural customer rental e-commerce company can be calculated by using the existing method for calculating the similarity between images.

[0067] In a specific embodiment of the present invention, the deposit refund amount that the e-commerce company only holds agricultural customers accountable is calculated by the following specific method: based on the method for calculating the deposit refund amount that the e-commerce company returns to agricultural customers for each electronic device that the agricultural customer is responsible for, the deposit refund amount that the e-commerce company returns to agricultural customers for each target electronic device is calculated by the same method, and the deposit refund amount that the e-commerce company only holds agricultural customers accountable is counted.

[0068] The e-commerce online deposit refund processing module of the present invention, by reminding agricultural customers to take images of outer packaging, facilitates the subsequent determination of damage responsibility between the courier and the agricultural customer, reduces the reliance on the subjective consciousness of the agricultural customer and the e-commerce company, and intelligently screens the target electronic devices belonging to the e-commerce company into electronic devices damaged by the courier and electronic devices responsible by the agricultural customer, thereby intelligently deducting the deposit, helping the agricultural customer and the e-commerce company to reach a consensus on the deduction amount, while protecting the interests of the agricultural customer and improving the trust of the e-commerce company.

[0069] The above contents are merely examples and explanations of the concept of the present invention. Those skilled in the art may make various modifications or additions to the specific embodiments described or replace them in a similar manner. As long as they do not deviate from the concept of the invention or exceed the scope defined by the present invention, they shall all fall within the protection scope of the present invention.

Claims

1. An e-commerce platform operation management system, characterized in that: include: The e-commerce online rental amount analysis unit is used to analyze the initial payment amount of agricultural customers when leasing various target electronic devices from e-commerce after agricultural customers purchase products from e-commerce and have the need to lease electronic devices from e-commerce; The e-commerce online express insurance value analysis module is used to analyze the express companies selected and their target express insurance value when e-commerce sends target electronic devices to agricultural customers; The e-commerce online deposit refund processing module is used to obtain the returned appearance images of the outer packaging boxes of each target electronic device belonging to the e-commerce company and the returned appearance images of each sub-device after the agricultural customer sends back the target electronic device, and determine whether the agricultural customer has taken images of each target electronic device before sending it back. If so, the reference claim amount of the e-commerce company to the express manufacturer is calculated, the deposit refund amount of the e-commerce company to the agricultural customer is evaluated, and sent to the person in charge of e-commerce leasing. If not, the deposit refund amount that the e-commerce company is only responsible for from the agricultural customer is calculated and sent to the person in charge of e-commerce leasing.

2. An e-commerce platform operation and management system according to claim 1, characterized in that: The e-commerce online rental amount analysis unit includes: an equipment information acquisition module, an equipment rental analysis module and an equipment deposit analysis module; The device information acquisition module is used for calculating the deductible amount of the agricultural customer when purchasing agricultural products on the e-commerce application, evaluating the actual payment amount of the agricultural customer when purchasing agricultural products, and inquiring the agricultural customer whether he needs to rent electronic equipment belonging to the e-commerce. If the agricultural customer needs to rent, the number of electronic equipment of various categories rented by the agricultural customer from the e-commerce is obtained, the corresponding number of electronic equipment of various categories rented by the agricultural customer from the e-commerce is obtained from the electronic equipment storage warehouse, the corresponding number of electronic equipment of all categories rented by the agricultural customer from the e-commerce is counted, and the electronic equipment is marked as the target electronic equipment rented by the agricultural customer from the e-commerce, and the mailing appearance image of the outer packaging box of each target electronic equipment rented by the agricultural customer from the e-commerce is obtained. The equipment rental analysis module is used to analyze the initial rental of agricultural customers when leasing each target electronic equipment belonging to the e-commerce company; The equipment deposit analysis module is used to analyze the initial deposit of agricultural customers when leasing target electronic devices from e-commerce companies.

3. An e-commerce platform operation and management system according to claim 2, characterized in that: The specific calculation method for calculating the deductible amount for agricultural customers when purchasing agricultural products is as follows: Obtain the amount of virtual currency deductions and the total price of agricultural products purchased from the e-commerce application in the account of the agricultural customer; Obtain the deductible amount of the deductible virtual currency per unit quantity and the maximum allowable deduction ratio of the agricultural products purchased by the agricultural customer from the local database, map the deductible amount of the deductible virtual currency of the account to which the agricultural customer belongs, and multiply the maximum allowable deduction ratio of the purchased agricultural products by the total price to obtain the maximum allowable deduction amount of the agricultural products purchased by the agricultural customer; The maximum allowable deduction amount of the agricultural products purchased by the agricultural customer is compared with the deductible amount of the deductible virtual currency in the account to which it belongs. If the maximum allowable deduction amount of the agricultural products purchased by the agricultural customer is greater than the deductible amount of the deductible virtual currency in the account to which it belongs, the deductible amount of the deductible virtual currency in the account to which the agricultural customer belongs shall be used as the deductible amount for the agricultural customer when purchasing the agricultural products; otherwise, the maximum allowable deduction amount of the agricultural products purchased by the agricultural customer shall be used as the deductible amount for the agricultural customer when purchasing the agricultural products.

4. An e-commerce platform operation management system according to claim 3, characterized in that: The specific calculation method for evaluating the actual payment amount of agricultural customers when purchasing agricultural products is as follows: The total price of agricultural products purchased by agricultural customers is subtracted from the deductible amount when the agricultural customers purchase the agricultural products, so as to calculate the actual payment amount of the agricultural customers when purchasing the agricultural products.

5. An e-commerce platform operation and management system according to claim 2, characterized in that: The specific analysis method of analyzing the initial rent of agricultural customers when leasing each target electronic equipment of the e-commerce company is as follows: Obtain the characteristic value a of the initial performance score of each target electronic device belonging to the e-commerce company from the local database x , the return time after the last rental and the characteristic value of the performance score b x , where x represents the serial number of each target electronic device, x=1, 2, ..., y, and y is a positive integer greater than 2; According to the current rental time point of the agricultural customer, the target duration of each target electronic device belonging to the e-commerce company since the last rental is calculated, and the estimated loss characteristic value of the performance score corresponding to each target duration interval is obtained from the local database. The estimated loss characteristic value c of the performance score of each target electronic device belonging to the e-commerce company after the last rental is mapped. x ; Calculate the performance loss coefficient of each target electronic device belonging to the e-commerce company Based on the appearance images of the outer packaging boxes of each target electronic device and the appearance images of each sub-device of the agricultural customer leasing e-commerce company, the appearance depreciation coefficient δ of each target electronic device of the e-commerce company is analyzed. x ; Calculate the depreciation loss coefficient ε of each target electronic device belonging to the e-commerce company x =β x +δ x ; Obtain the rental reduction value corresponding to each depreciation loss coefficient interval and the initial rental of each target electronic equipment owned by the e-commerce company from the local database, map the rental reduction value of each target electronic equipment owned by the e-commerce company, subtract the rental reduction value from the initial rental of each target electronic equipment owned by the e-commerce company, and obtain the initial rental for agricultural customers when leasing each target electronic equipment owned by the e-commerce company.

6. An e-commerce platform operation and management system according to claim 5, characterized in that: The specific analysis method of analyzing the appearance depreciation coefficient of each target electronic device belonging to the e-commerce company is as follows: According to the mailing appearance images of the outer packaging boxes of each target electronic device belonging to the agricultural customer leasing e-commerce company and the mailing appearance images of each sub-device, the grayscale value d of each pixel point of the mailing appearance image of the outer packaging boxes of each target electronic device belonging to the agricultural customer leasing e-commerce company is obtained through grayscale transformation. xi and the grayscale value f of each pixel of the sent appearance image of each sub-device xnp , where i represents the number of each pixel of the mailing appearance image of the outer packaging box, i=1,2,...,j, j is a positive integer greater than 2, n represents the number of each sub-device, n=1,2,...,m, m is a positive integer greater than 2, p represents the number of each pixel of the mailing appearance image of the sub-device, p=1,2,...,q, q is a positive integer greater than 2; Obtain the grayscale value g of each pixel of the initial appearance image of the outer packaging box of each target electronic device belonging to the agricultural customer leasing e-commerce from the local database xi and the grayscale value h of each pixel of the initial appearance image of each sub-device xnp , calculate the appearance depreciation coefficient of each target electronic device belonging to the e-commerce company Wherein e represents a natural constant, m represents the number of sub-devices, and q represents the number of pixels of the sent appearance image of the sub-device.

7. An e-commerce platform operation and management system according to claim 3, characterized in that: The specific analysis method of analyzing the selection of express delivery manufacturers and target express delivery insurance value when e-commerce sends target electronic devices to agricultural customers is as follows: Obtain the cost price of various types of electronic devices and the types of target electronic devices belonging to the e-commerce company from the local database, map the cost price of each target electronic device belonging to the e-commerce company, and mark it as the estimated express insurance value when the e-commerce company sends each target electronic device to the agricultural customer; Obtain the reduced value of the express insurance value corresponding to each depreciation loss coefficient interval from the local database, and map the reduced value of the express insurance value according to the depreciation loss coefficient of each target electronic device belonging to the e-commerce company, and deduct the corresponding reduced value of the express insurance value from the estimated express insurance value when the e-commerce company sends each target electronic device to the agricultural customer, so as to calculate the target express insurance value when the e-commerce company sends each target electronic device to the agricultural customer, and calculate the target express insurance value when the e-commerce company sends the target electronic device to the agricultural customer; Obtain the total weight and total volume of the target electronic equipment belonging to the e-commerce company through the intelligent robot; The additional postage of each express manufacturer in each target express insured value range, the estimated postage in each total weight range and each total volume range are obtained from the express management platform, and the additional postage and estimated postage of each express manufacturer when the e-commerce sends the target electronic device to the agricultural customer are mapped, and the additional postage and the estimated postage are added together to obtain the total postage of each express manufacturer when the e-commerce sends the target electronic device to the agricultural customer, and the express manufacturer with the lowest total postage is marked as the selected express manufacturer when the e-commerce sends the target electronic device to the agricultural customer.

8. An e-commerce platform operation and management system according to claim 7, characterized in that: The specific calculation method for calculating the reference claim amount of the e-commerce company to the express delivery manufacturer is as follows: Obtain the returned images of the outer packaging boxes of each target electronic device before the agricultural customer sends it back from the e-commerce rental management platform, and screen the damaged electronic devices of each express delivery and the responsible electronic devices of each agricultural customer belonging to the e-commerce based on the returned appearance images of the outer packaging boxes of each target electronic device belonging to the e-commerce; According to the target express insurance value when the e-commerce company sends each target electronic device to agricultural customers, the target express insurance value of the electronic device damaged by each express company of the e-commerce company is extracted, and the target claim amount corresponding to each target express insurance value range is obtained from the express management platform. The target claim amount of the electronic device damaged by each express company of the e-commerce company is mapped, and the total target claim amount of the electronic device damaged by the express company of the e-commerce company is counted and marked as the reference claim amount of the e-commerce company to the express manufacturer.

9. An e-commerce platform operation and management system according to claim 8, characterized in that: The specific evaluation method for evaluating the deposit refund amount of the e-commerce company to the agricultural customers is as follows: Extracting the returned images of the outer packaging boxes before the agricultural customers return the electronic devices responsible for the agricultural customers based on the returned images of the outer packaging boxes before the agricultural customers return the target electronic devices; According to the mailing appearance images of the outer packaging boxes of each target electronic device belonging to the agricultural customer leasing e-commerce, the mailing appearance images of the outer packaging boxes of each agricultural customer responsible electronic device belonging to the agricultural customer leasing e-commerce are extracted, and the similarity k between the mailing appearance images of the outer packaging boxes of each agricultural customer responsible electronic device belonging to the agricultural customer leasing e-commerce and the corresponding returned images is calculated. r , where r represents the serial number of each agricultural customer's responsible electronic device, r = 1, 2, ..., s, s is a positive integer greater than 2; After the agricultural customers return the target electronic devices belonging to the e-commerce company, the characteristic values ​​of the performance scores of the target electronic devices belonging to the e-commerce company after they are returned are obtained, and the characteristic values ​​of the performance scores of the responsible electronic devices of the agricultural customers belonging to the e-commerce company after they are returned are extracted. r ; According to the characteristic value of the performance score of each target electronic device belonging to the e-commerce company after the last rental, the characteristic value of the performance score of each agricultural customer's responsible electronic device belonging to the e-commerce company after the last rental is extracted. r ; According to the estimated loss characteristic value of the performance score of each target electronic device belonging to the e-commerce company after the last rental, the estimated loss characteristic value u of the performance score of each agricultural customer's responsible electronic device belonging to the e-commerce company after the last rental is extracted r ; The allowed similarity L and the allowed loss characteristic values ​​of various types of electronic devices are obtained from the local database. According to the types of electronic devices responsible for each agricultural customer of the e-commerce company, the allowed loss characteristic values ​​T of the electronic devices responsible for each agricultural customer of the e-commerce company are mapped. r ; Calculate the loss of each agricultural customer's responsible electronic equipment during the rental process The deposit refund reduction ratio value corresponding to each loss degree interval is obtained from the local database, and the deposit refund reduction ratio value of each agricultural customer responsible electronic equipment owned by the e-commerce company is mapped to obtain the deposit refund reduction ratio value during this rental process; based on the initial deposit of the agricultural customer when leasing each target electronic equipment owned by the e-commerce company, the initial deposit of the agricultural customer when leasing each agricultural customer responsible electronic equipment owned by the e-commerce company is extracted; the initial deposit of the agricultural customer when leasing each agricultural customer responsible electronic equipment owned by the e-commerce company is multiplied by the corresponding deposit refund reduction ratio value; the deposit refund amount for each agricultural customer responsible electronic equipment returned by the e-commerce company to the agricultural customer is calculated; and the deposit refund amount from the e-commerce company to the agricultural customer is counted.

10. An e-commerce platform operation management system according to claim 9, characterized in that: The specific calculation method for calculating the deposit refund amount that the e-commerce company only pursues from agricultural customers is: Based on the method of calculating the deposit refund amount for each agricultural customer's responsible electronic device, the deposit refund amount for each target electronic device returned by the e-commerce to the agricultural customer is calculated similarly, and the deposit refund amount for the e-commerce only held accountable to the agricultural customers is counted.

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