Handheld hotel check-in equipment management system with fault reporting function and maintenance reminding function

By designing a handheld hotel check-in equipment management system with fault reporting and maintenance reminder, the problem of lag in equipment failure detection and manual dependence on maintenance work in the traditional hotel management model is solved, and the intelligence and refinement of equipment management is realized, and the operational efficiency of the hotel is improved.

CN119849893APending Publication Date: 2025-04-18ZHEJIANG HUIYI NETWORK TECH CO LTD
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Patent Information

Application Number
CN202510332216.6
Authority / Receiving Office
CN · China
Patent Type
Applications(China)
Current Assignee / Owner
Filing Date
2025-03-20
Publication Date
2025-04-18

AI Technical Summary

Technical Problem

In the traditional hotel management model, the discovery of hardware equipment failures is lagging, resulting in service interruption, and regular maintenance work relies on manual recording and management, which easily misses the optimal maintenance cycle, affecting the life of the equipment and operation safety.

Method used

A handheld hotel check-in equipment management system with fault notification function and maintenance reminder is designed, including handheld check-in equipment, hardware equipment, fault alarm module, maintenance reminder module and data analysis and optimization module. The system monitors the device status in real time through IoT sensors, automatically alarms and reminds maintenance, and optimizes device management in combination with big data analysis.

Benefits of technology

It realizes the intelligence and refinement of equipment management, shortens fault response time, reduces service interruption, ensures timely and effective maintenance of equipment, extends the service life of equipment, reduces operating costs, and improves the overall operational efficiency of the hotel.

✦ Generated by Eureka AI based on patent content.

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Abstract

The invention discloses a handheld hotel check-in equipment management system with a fault reporting function and a maintenance reminding function, and relates to the technical field of hotel management and Internet of Things, and the system comprises handheld check-in equipment which is embedded with an Internet of Things communication module and is used for carrying out real-time data transmission and interaction with hardware equipment in a hotel. According to the handheld hotel check-in equipment management system with the fault reporting function and the maintenance reminding function, the fault response time can be shortened through real-time fault monitoring and instant alarming, and the situation of service interruption is reduced; when the equipment breaks down, abnormal signals can be rapidly collected and transmitted to the handheld check-in equipment; fault information is immediately displayed and an alarm signal is sent out to remind a worker to process in time; meanwhile, fault information can be quickly pushed to a hotel management center or mobile equipment of appointed maintenance personnel to ensure that faults can be timely and effectively processed, so that the influence of service interruption on customers is reduced to the greatest extent.
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Description

Technical Field

[0001] The present invention relates to the technical field of hotel management and the Internet of Things, and in particular to a handheld hotel check-in equipment management system with fault reporting functions and maintenance reminders. Background Art

[0002] In the traditional hotel management model, the discovery of hardware equipment failures usually relies on guest complaints or staff inspections. However, this approach has obvious lags, which can easily lead to service interruptions, thus affecting customer experience. At the same time, regular maintenance of equipment mostly relies on manual recording and management, which is not only prone to omissions, but may also miss the best maintenance cycle, which has an adverse effect on the life and operational safety of the equipment. Therefore, it is urgent to develop a system that can monitor the status of equipment in real time, automatically alarm, and promptly remind regular maintenance. Summary of the invention

[0003] In order to solve the above technical problems, the present invention is implemented through the following technical solutions: a handheld hotel check-in equipment management system with fault reporting function and maintenance reminder, comprising: Handheld check-in device: It has an embedded IoT communication module for real-time data transmission and interaction with hardware devices in the hotel. The handheld check-in device is also equipped with a touch screen operation interface that supports self-service check-in and room control functions. The room control function is used to centrally control room equipment, including lighting, air conditioning, and curtains. Hardware equipment: Built-in IoT sensors are connected to the handheld check-in device based on the hotel's internal wireless network environment. Encryption technology and data verification mechanism are used to exchange data with the handheld check-in device to monitor the operating status of the hardware equipment in real time. Fault alarm module: When a hardware device fails or is in an abnormal state, the IoT sensor collects the abnormal signal of the hardware device and transmits the abnormal signal to the handheld check-in device through the wireless network; after receiving the abnormal signal, the handheld check-in device automatically generates and displays the fault information, and generates sound and light signals to remind the staff; at the same time, the staff sends the fault information to the hotel management center or the mobile device of the designated maintenance personnel according to the actual situation to ensure that the fault can be responded to and handled quickly; Maintenance reminder module: used to generate maintenance plans based on the maintenance cycle and historical maintenance records of hardware equipment; and when the maintenance date is approaching, the handheld check-in device sends reminder information to the maintenance personnel to ensure that the maintenance work can be completed on time and effectively prevent the occurrence of failures; Data analysis and optimization module: used to collect the operating status data of hardware equipment, conduct big data analysis, identify potential failure trends, and obtain analysis results; based on the analysis results, provide a scientific basis for the hotel's equipment procurement, layout optimization, and preventive maintenance strategies, helping the hotel to achieve more intelligent and refined equipment management.

[0004] Preferably, the hardware equipment includes air conditioning, lighting, door locks, and bathroom facilities. Temperature and humidity sensors are installed on the air conditioning equipment, photosensors are installed on the lighting equipment, contact sensors are installed on the door lock equipment, and water leakage sensors are installed on the bathroom facilities. For some equipment that originally does not have intelligent functions, their control systems are modified so that they can be connected to Internet of Things sensors to achieve data collection and transmission.

[0005] Preferably, the fault alarm module includes: Abnormal signal acquisition unit: Based on the IoT sensor, the operating status of the hardware equipment is monitored in real time. When the hardware equipment fails or an abnormal situation occurs, the IoT sensor converts the abnormal signal generated by the hardware equipment into a digital signal and sends it to the handheld check-in device through the wireless network; abnormal conditions include excessive temperature, abnormal humidity, unstable current and voltage, water leakage, circuit short circuit, and equipment overheating; Signal interaction unit: used to transmit the digital signal to the handheld check-in device in real time via the wireless network through the Internet of Things communication module, and transmit the digital signal to the processor of the handheld check-in device for processing.

[0006] Preferably, the fault alarm module further includes: Fault alarm unit: After receiving the digital signal, the processor analyzes and processes it to determine the type and severity of the fault; it also gives fault information and displays the fault information on the touch screen operation interface of the handheld check-in device, and sends out alarm signals through sound and light to remind the staff to handle it in time; the fault information includes the name, location and fault type of the faulty device; Information push unit: After receiving the alarm signal, the staff will choose to send the fault information to the hotel management center or the mobile device of the designated maintenance personnel according to the actual situation; in order to ensure the accuracy and timeliness of the information, when sending the fault information, the detailed information of the faulty equipment, the time of the fault and the on-site photos are attached, so that the maintenance personnel can quickly understand the fault situation and formulate a reasonable maintenance plan.

[0007] Preferably, the fault alarm module determines that a hardware device has a fault or an abnormal state through a fault monitoring algorithm, and the process is as follows: Fault monitoring algorithm: ; Where F represents the fault index, n represents the number of monitored parameters, represents the weight of the i-th parameter and represents the monitoring value of the i-th parameter; when F exceeds the preset fault threshold X, it is determined that the hardware device has a fault; When the fault alarm unit receives the digital signal through the processor for analysis and processing, the alarm priority of the digital signal corresponding to the abnormal signal is calculated through the alarm priority calculation formula; the process is as follows: Alarm priority calculation formula: ; Where P represents the alarm priority. They are the weight coefficients of time urgency, fault severity, and impact range, respectively. T represents the time urgency value, L represents the fault severity value, and S represents the impact range value. The alarm priority is determined according to the value of P. The larger the P value, the higher the alarm priority.

[0008] Preferably, the maintenance reminder module includes: Cycle setting unit: set a reasonable maintenance cycle for each hardware device based on the device characteristics and device usage of the hardware device; the maintenance cycle is determined based on the manufacturer's recommendations, actual usage experience and industry standards of the hardware device; Record management unit: automatically record the historical maintenance records of each hardware device, including maintenance time, maintenance personnel, and maintenance content; these historical maintenance records will serve as the basis for formulating subsequent maintenance plans; Plan generation unit: generates a maintenance plan for hardware equipment based on the maintenance cycle and historical maintenance records of the hardware equipment; the maintenance plan includes detailed information on maintenance items, maintenance time, and estimated time consumption; Maintenance reminder unit: Based on the maintenance plan of the hardware equipment, when the maintenance date is approaching, a reminder message is generated and sent to the maintenance personnel through the handheld check-in device; the reminder message includes the maintenance item, maintenance time, estimated time and maintenance precautions, ensuring that the maintenance personnel can prepare in advance and complete the maintenance work on time.

[0009] Preferably, in order to formulate a maintenance plan and determine the maintenance reminder time more scientifically, the maintenance cycle of the hardware equipment is calculated as follows: Maintenance cycle calculation formula: ; Among them, C represents the maintenance cycle, M represents the expected service life of the equipment, and N represents the frequency of use of the equipment. According to the different types and usage of the equipment, the values ​​of M and N should be reasonably adjusted to determine the most appropriate maintenance cycle; The maintenance reminder unit is also used to calculate the maintenance reminder time in combination with the maintenance cycle. The calculation process is as follows: Maintenance reminder time calculation formula: ; in, Indicates the maintenance reminder time. Indicates maintenance time. is the advance coefficient, For maintenance cycle; through reasonable setting The value of can ensure that maintenance personnel can receive reminder information in time when the maintenance date is approaching and make maintenance preparations.

[0010] Preferably, the data analysis and optimization module includes: Data collection and storage unit: collects the operating status data of the hotel's hardware equipment through IoT sensors and handheld check-in devices. The operating status data includes the frequency of use, operating time, number of failures, and energy consumption of the equipment; and uses distributed storage technology and data backup mechanism to store the operating status data in the database to ensure data security and reliability and prevent data loss and damage; Data analysis unit: Utilizes big data analysis technology to analyze the equipment operation status data stored in the database, identifies potential fault trends, hardware equipment usage patterns, and energy consumption through fault trend prediction algorithms, obtains data analysis results, and provides decision support for the hotel's equipment management.

[0011] Preferably, the data analysis and optimization module also includes: Optimization suggestion generation unit: used to generate optimization suggestions based on data analysis results. The optimization suggestions include equipment procurement suggestions, layout optimization suggestions and preventive maintenance strategies.

[0012] Preferably, the fault trend prediction algorithm is: ; in, represents the fault prediction value at time t, , Respectively represent , the actual fault value at the moment, a is the smoothing coefficient, b is the error correction coefficient, represents the error value of the equipment operating status at the i-th moment, and n is the time window length of the historical data; by continuously adjusting the values ​​of a, b and n, the accuracy of fault trend prediction can be improved; Equipment efficiency evaluation formula: ; Among them, U represents the utilization efficiency of the equipment, Indicates the actual usage time of the device. Indicates the total operating time of the device; Energy consumption analysis formula: ; Where E represents the total energy consumption, m represents the number of devices, represents the power of the ith device, represents the running time of the i-th device; Optimization suggestions will help hotels improve equipment operating efficiency, reduce energy consumption, and extend equipment life, thereby improving the overall operational benefits of the hotel.

[0013] The present invention provides a handheld hotel check-in equipment management system with fault reporting function and maintenance reminder, which has the following beneficial effects: 1. This handheld hotel check-in equipment management system with fault reporting function and maintenance reminder can realize intelligent and refined equipment management and improve the hotel's operating efficiency by analyzing the equipment operation status data; by collecting and analyzing the equipment operation status data, it can identify potential fault trends and equipment usage patterns; according to the analysis results, it automatically generates optimization suggestions, which can help the hotel manage equipment more scientifically, improve the equipment's operating efficiency, reduce operating costs, and thus enhance the hotel's overall competitiveness.

[0014] 2. The handheld hotel check-in equipment management system with fault reporting function and maintenance reminder can shorten fault response time and reduce service interruption through real-time fault monitoring and instant alarm mechanism. When the equipment fails, the IoT sensor can quickly collect abnormal signals and transmit them to the handheld check-in equipment. It will immediately display the fault information and send out an alarm signal to remind the staff to deal with it in time. At the same time, the staff can also quickly push the fault information to the hotel management center or the mobile device of the designated maintenance personnel to ensure that the fault can be handled in a timely and effective manner, thereby minimizing the impact of service interruption on customers. 3. The handheld hotel check-in equipment management system with fault reporting function and maintenance reminder can ensure that the equipment is maintained in a timely and effective manner through regular maintenance reminder function, thereby extending the service life of the equipment and reducing maintenance costs. The system will automatically generate a maintenance plan based on the equipment's maintenance cycle and historical maintenance records, and send reminder information to relevant maintenance personnel when the maintenance date is approaching. Maintenance personnel can prepare in advance based on the reminder information and complete maintenance work on time, thereby effectively preventing the occurrence of faults, extending the service life of the equipment and reducing maintenance costs. BRIEF DESCRIPTION OF THE DRAWINGS

[0015] Figure 1 It is a schematic diagram of the framework of the present invention; Figure 2 The system architecture of the present invention; Figure 3 It is the work flow chart of the present invention. DETAILED DESCRIPTION

[0016] The present invention is further described in detail below in conjunction with the accompanying drawings and specific embodiments. The embodiments of the present invention are provided for the purpose of illustration and description, and are not intended to be exhaustive or to limit the present invention to the disclosed forms. Many modifications and variations will be apparent to those of ordinary skill in the art. The embodiments are selected and described in order to better illustrate the principles and practical applications of the present invention, and to enable those of ordinary skill in the art to understand the present invention and thereby design various embodiments with various modifications suitable for specific uses.

[0017] like Figures 1 to 3 As shown, the present invention provides a technical solution: a handheld hotel check-in equipment management system with a fault reporting function and maintenance reminder, including a handheld check-in equipment: an embedded Internet of Things communication module, which is used for real-time data transmission and interaction with hardware equipment in the hotel; the handheld check-in equipment is also equipped with a touch screen operation interface, and the touch screen operation interface supports self-service check-in and room control functions for guests; the room control function is used to centrally control room equipment, and the room equipment includes lights, air conditioners, and curtains; in the design of the handheld check-in equipment, the design of the touch screen enables guests to easily complete self-service check-in and room equipment control operations, thereby improving the guest's user experience; the device also realizes centralized control of various equipment in the room, including lights, air conditioners, and curtains, providing guests with more convenient services; through the built-in Internet of Things communication module, the handheld check-in equipment can be seamlessly connected with other hardware equipment in the hotel to realize real-time data transmission and interaction; Hardware equipment: Built-in IoT sensors are connected to the handheld check-in device based on the hotel's internal wireless network environment. Encryption technology and data verification mechanism are used to exchange data with the handheld check-in device to monitor the operating status of the hardware equipment in real time. Fault alarm module: When a hardware device fails or is in an abnormal state, the IoT sensor collects the abnormal signal of the hardware device and transmits the abnormal signal to the handheld check-in device through the wireless network; after receiving the abnormal signal, the handheld check-in device automatically generates and displays the fault information, and generates sound and light signals to remind the staff; at the same time, the staff sends the fault information to the hotel management center or the mobile device of the designated maintenance personnel according to the actual situation to ensure that the fault can be responded to and handled quickly; Maintenance reminder module: used to generate maintenance plans based on the maintenance cycle and historical maintenance records of hardware equipment; and when the maintenance date is approaching, the handheld check-in device sends reminder information to the maintenance personnel to ensure that the maintenance work can be completed on time and effectively prevent the occurrence of failures; Data analysis and optimization module: used to collect the operating status data of hardware equipment, conduct big data analysis, identify potential failure trends, and obtain analysis results; based on the analysis results, provide a scientific basis for the hotel's equipment procurement, layout optimization, and preventive maintenance strategies, helping the hotel to achieve more intelligent and refined equipment management.

[0018] The hardware equipment includes air conditioning, lighting, door locks, and bathroom facilities. Temperature and humidity sensors are installed on the air conditioning equipment, light sensors are installed on the lighting equipment, contact sensors are installed on the door locks, and water leakage sensors are installed on the bathroom facilities. For some equipment that originally did not have intelligent functions, their control systems are modified to enable them to connect with the Internet of Things sensors to realize data collection and transmission. The Internet of Things sensors are connected to the handheld check-in devices using the hotel's internal wireless network environment to ensure that data can be transmitted quickly and stably. In order to improve the security and reliability of data transmission, encryption technology and data verification mechanisms are used to prevent data leakage and mistransmission.

[0019] The fault alarm module includes: Abnormal signal acquisition unit: Based on the IoT sensor, the operating status of the hardware equipment is monitored in real time. When the hardware equipment fails or an abnormal situation occurs, the IoT sensor converts the abnormal signal generated by the hardware equipment into a digital signal and sends it to the handheld check-in device through the wireless network; abnormal conditions include excessive temperature, abnormal humidity, unstable current and voltage, water leakage, circuit short circuit, and equipment overheating; Signal interaction unit: used to transmit the digital signal to the handheld check-in device in real time via the wireless network through the Internet of Things communication module, and transmit the digital signal to the processor of the handheld check-in device for processing.

[0020] The fault alarm module also includes: Fault alarm unit: After receiving the digital signal, the processor analyzes and processes it to determine the type and severity of the fault; it also gives fault information and displays the fault information on the touch screen operation interface of the handheld check-in device, and sends out alarm signals through sound and light to remind the staff to handle it in time; the fault information includes the name, location and fault type of the faulty device; Information push unit: After receiving the alarm signal, the staff will choose to send the fault information to the hotel management center or the mobile device of the designated maintenance personnel according to the actual situation; in order to ensure the accuracy and timeliness of the information, when sending the fault information, the detailed information of the faulty equipment, the time of the fault and the on-site photos are attached, so that the maintenance personnel can quickly understand the fault situation and formulate a reasonable maintenance plan.

[0021] The fault alarm module uses the fault monitoring algorithm to determine whether the hardware device has a fault or abnormal state. The process is as follows: Fault monitoring algorithm: ; Where F represents the fault index, n represents the number of monitored parameters, represents the weight of the i-th parameter, represents the monitoring value of the ith parameter; when F exceeds the preset fault threshold X, it is determined that the hardware device has a fault; When the fault alarm unit receives the digital signal through the processor for analysis and processing, the alarm priority of the digital signal corresponding to the abnormal signal is calculated through the alarm priority calculation formula; the process is as follows: Alarm priority calculation formula: ; Where P represents the alarm priority. They are the weight coefficients of time urgency, fault severity, and impact range, respectively. T represents the time urgency value, L represents the fault severity value, and S represents the impact range value. The alarm priority is determined according to the value of P. The larger the P value, the higher the alarm priority.

[0022] It should be further explained that, in the specific implementation process, through real-time fault monitoring and instant alarm mechanism, the fault response time can be shortened and the occurrence of service interruptions can be reduced; when a device fails, the IoT sensor can quickly collect abnormal signals and transmit them to the handheld check-in device; the device will immediately display the fault information and send out an alarm signal to remind the staff to deal with it in time; at the same time, the staff can also quickly push the fault information to the hotel management center or the designated maintenance personnel's mobile device to ensure that the fault can be handled in a timely and effective manner, thereby minimizing the impact of service interruptions on customers.

[0023] The maintenance reminder module includes: Cycle setting unit: set a reasonable maintenance cycle for each hardware device based on the device characteristics and device usage of the hardware device; the maintenance cycle is determined based on the manufacturer's recommendations, actual usage experience and industry standards of the hardware device; Record management unit: automatically record the historical maintenance records of each hardware device, including maintenance time, maintenance personnel, and maintenance content; these historical maintenance records will serve as the basis for formulating subsequent maintenance plans; Plan generation unit: generates a maintenance plan for hardware equipment based on the maintenance cycle and historical maintenance records of the hardware equipment; the maintenance plan includes detailed information on maintenance items, maintenance time, and estimated time consumption; Maintenance reminder unit: Based on the maintenance plan of the hardware equipment, when the maintenance date is approaching, a reminder message is generated and sent to the maintenance personnel through the handheld check-in device; the reminder message includes the maintenance item, maintenance time, estimated time and maintenance precautions, ensuring that the maintenance personnel can prepare in advance and complete the maintenance work on time.

[0024] In order to formulate maintenance plans and determine maintenance reminder time more scientifically, the maintenance cycle of hardware equipment is calculated as follows: Maintenance cycle calculation formula: ; Among them, C represents the maintenance cycle, M represents the expected service life of the equipment, and N represents the frequency of use of the equipment. According to the different types and usage of the equipment, the values ​​of M and N should be reasonably adjusted to determine the most appropriate maintenance cycle; The maintenance reminder unit is also used to calculate the maintenance reminder time in combination with the maintenance cycle. The calculation process is as follows: Maintenance reminder time calculation formula: ; in, Indicates the maintenance reminder time. Indicates maintenance time. is the advance coefficient, For maintenance cycle; through reasonable setting The value of can ensure that maintenance personnel can receive reminder information in time when the maintenance date is approaching and make maintenance preparations.

[0025] It should be further explained that, in the specific implementation process, the regular maintenance reminder function can ensure that the equipment is maintained in a timely and effective manner, extend the service life of the equipment, and reduce maintenance costs; the system will automatically generate a maintenance plan based on the equipment's maintenance cycle and historical maintenance records, and send reminders to relevant maintenance personnel when the maintenance date is approaching; maintenance personnel can prepare in advance based on the reminder information and complete maintenance work on time, thereby effectively preventing the occurrence of failures, extending the service life of the equipment, and reducing maintenance costs.

[0026] Data analysis and optimization modules include: Data collection and storage unit: collects the operating status data of the hotel's hardware equipment through IoT sensors and handheld check-in devices. The operating status data includes the frequency of use, operating time, number of failures, and energy consumption of the equipment; and uses distributed storage technology and data backup mechanism to store the operating status data in the database to ensure data security and reliability and prevent data loss and damage; Data analysis unit: Utilizes big data analysis technology to analyze the equipment operation status data stored in the database, identifies potential fault trends, hardware equipment usage patterns, and energy consumption through fault trend prediction algorithms, obtains data analysis results, and provides decision support for the hotel's equipment management.

[0027] The data analysis and optimization module also includes: Optimization suggestion generation unit: used to generate optimization suggestions based on data analysis results. The optimization suggestions include equipment procurement suggestions, layout optimization suggestions and preventive maintenance strategies. Based on the optimization suggestions, the hotel will improve the operating efficiency of equipment, reduce energy consumption, and extend the service life of equipment, thereby improving the overall operational efficiency of the hotel.

[0028] Fault trend prediction algorithm: ; in, represents the fault prediction value at time t, , Respectively represent , The actual fault value at the moment, a is the smoothing coefficient, b is the error correction coefficient, represents the error value of the equipment operating status at the i-th moment, and n is the time window length of the historical data; by continuously adjusting the values ​​of a, b and n, the accuracy of fault trend prediction can be improved; Equipment efficiency evaluation formula: ; Among them, U represents the utilization efficiency of the equipment, Indicates the actual usage time of the device. Indicates the total running time of the equipment; by calculating the equipment utilization efficiency, we can understand the actual use of the equipment and provide a basis for the purchase and layout optimization of hotel equipment; Energy consumption analysis formula: ; Where E represents the total energy consumption, m represents the number of devices, represents the power of the ith device, Represents the operating time of the i-th device; by calculating the total energy consumption, we can understand the energy consumption of the hotel and provide a basis for formulating energy-saving strategies.

[0029] It should be further explained that, in the specific implementation process, quickly resolving equipment failures and reducing inconvenience to guests can improve the hotel's overall service quality and customer satisfaction. When equipment fails, the system can quickly send out an alarm signal and notify staff to handle it, ensuring that the failure can be resolved in a timely manner. This can avoid the inconvenience and dissatisfaction caused to guests by equipment failures, improve guests' stay experience, and thus improve the hotel's overall service quality and customer satisfaction. By analyzing the equipment operation status data, the intelligent and refined equipment management can be achieved, which helps to improve the hotel's operational efficiency; the system will collect the equipment's operation status data and conduct big data analysis to identify potential failure trends and equipment usage patterns; based on the analysis results, the system can automatically generate optimization suggestions, including equipment procurement suggestions, layout optimization suggestions, and preventive maintenance strategies; these suggestions can help hotels manage equipment more scientifically, improve equipment operation efficiency, reduce operating costs, and thus enhance the hotel's overall competitiveness.

[0030] Obviously, the described embodiments are only some embodiments of the present invention, not all embodiments. Based on the embodiments of the present invention, all other embodiments obtained by ordinary technicians in this field and related fields without creative work should fall within the scope of protection of the present invention. The structures, devices and operating methods not specifically described and explained in the present invention are implemented according to the conventional means in the field unless otherwise specified and limited.

Claims

1. A handheld hotel check-in equipment management system with fault reporting function and maintenance reminder, characterized in that: include: Handheld check-in device: It has an embedded IoT communication module for real-time data transmission and interaction with hardware devices in the hotel. The handheld check-in device is also equipped with a touch screen operation interface that supports self-service check-in and room control functions. Room equipment includes lighting, air conditioning, and curtains. Hardware equipment: Built-in IoT sensors are connected to the handheld check-in device based on the hotel's internal wireless network environment. Encryption technology and data verification mechanism are used to exchange data with the handheld check-in device to monitor the operating status of the hardware equipment in real time. Fault alarm module: When a hardware device fails or is in an abnormal state, the IoT sensor collects the abnormal signal of the hardware device and transmits the abnormal signal to the handheld check-in device through the wireless network; After receiving the abnormal signal, the handheld check-in device automatically generates and displays the fault information, and generates sound and light signals to remind the staff; at the same time, the staff will send the fault information to the hotel management center or the mobile device of the designated maintenance personnel according to the actual situation; Maintenance reminder module: used to generate maintenance plans based on the maintenance cycle and historical maintenance records of hardware equipment; and when the maintenance date is approaching, the handheld check-in device sends reminder information to the maintenance personnel; Data analysis and optimization module: used to collect the operating status data of hardware equipment, conduct big data analysis, identify potential failure trends, and obtain analysis results; Based on the analysis results, a scientific basis is provided for the hotel's equipment procurement, layout optimization and preventive maintenance strategies.

2. The handheld hotel check-in equipment management system with fault reporting function and maintenance reminder according to claim 1 is characterized in that: The hardware equipment includes air conditioning, lighting, door locks, and bathroom facilities. Temperature and humidity sensors are installed on the air conditioning equipment, photosensors are installed on the lighting equipment, contact sensors are installed on the door lock equipment, and water leakage sensors are installed on the bathroom facilities.

3. The handheld hotel check-in equipment management system with fault reporting function and maintenance reminder according to claim 2 is characterized in that: The fault alarm module comprises: Abnormal signal acquisition unit: Based on the IoT sensor, the operating status of the hardware equipment is monitored in real time. When the hardware equipment fails or an abnormal situation occurs, the IoT sensor converts the abnormal signal generated by the hardware equipment into a digital signal and sends it to the handheld check-in device through the wireless network; abnormal conditions include excessive temperature, abnormal humidity, unstable current and voltage, water leakage, circuit short circuit, and equipment overheating; Signal interaction unit: used to transmit the digital signal to the handheld check-in device in real time via the wireless network through the Internet of Things communication module, and transmit the digital signal to the processor of the handheld check-in device for processing.

4. The handheld hotel check-in equipment management system with fault reporting function and maintenance reminder according to claim 3 is characterized in that: The fault alarm module also includes: Fault alarm unit: After receiving the digital signal, the processor analyzes and processes it to determine the type and severity of the fault; it also gives fault information and displays the fault information on the touch screen operation interface of the handheld check-in device, and sends out alarm signals through sound and light to remind the staff to handle it in time; the fault information includes the name, location and fault type of the faulty device; Information push unit: After receiving the alarm signal, the staff will choose to send the fault information to the hotel management center or the mobile device of the designated maintenance personnel according to the actual situation; when sending the fault information, the detailed information of the faulty equipment, the time of the fault and the on-site photos are attached, so that the maintenance personnel can understand the fault situation and formulate a maintenance plan.

5. The handheld hotel check-in equipment management system with fault reporting function and maintenance reminder according to claim 4 is characterized in that: The fault alarm module determines whether the hardware device is faulty or in an abnormal state through a fault monitoring algorithm. The process is as follows: Fault monitoring algorithm: ; Where F represents the fault index, n represents the number of monitored parameters, represents the weight of the i-th parameter, represents the monitoring value of the ith parameter; when F exceeds the preset fault threshold X, it is determined that the hardware device has a fault; When the fault alarm unit receives the digital signal through the processor for analysis and processing, the alarm priority of the digital signal corresponding to the abnormal signal is calculated through the alarm priority calculation formula; the process is as follows: Alarm priority calculation formula: ; Where P represents the alarm priority. They are the weight coefficients of time urgency, fault severity, and impact range, respectively. T represents the time urgency value, L represents the fault severity value, and S represents the impact range value. The alarm priority is determined according to the value of P. The larger the P value, the higher the alarm priority.

6. The handheld hotel check-in equipment management system with fault reporting function and maintenance reminder according to claim 5 is characterized in that: The maintenance reminder module includes: Cycle setting unit: sets a maintenance cycle for each hardware device based on the device characteristics and device usage of the hardware device; the maintenance cycle is determined based on the manufacturer's recommendations, actual usage experience, and industry standards of the hardware device; Record management unit: automatically records the historical maintenance records of each hardware device, including maintenance time, maintenance personnel, and maintenance content; Plan generation unit: generates a maintenance plan for hardware equipment based on the maintenance cycle and historical maintenance records of the hardware equipment; the maintenance plan includes detailed information on maintenance items, maintenance time, and estimated time consumption; Maintenance reminder unit: Based on the maintenance plan of the hardware equipment, when the maintenance date is approaching, a reminder message is generated and sent to the maintenance personnel through a handheld check-in device; the reminder message includes the maintenance item, maintenance time, estimated time and maintenance precautions.

7. The handheld hotel check-in equipment management system with fault reporting function and maintenance reminder according to claim 6 is characterized in that: The maintenance cycle of hardware equipment is calculated as follows: Maintenance cycle calculation formula: Among them, C represents the maintenance cycle, M represents the expected service life of the equipment, and N represents the frequency of use of the equipment; The maintenance reminder unit is also used to calculate the maintenance reminder time in combination with the maintenance cycle. The calculation process is as follows: Maintenance reminder time calculation formula: ; in, Indicates the maintenance reminder time. Indicates maintenance time. is the advance coefficient and is the maintenance cycle.

8. The handheld hotel check-in equipment management system with fault reporting function and maintenance reminder according to claim 7 is characterized in that: The data analysis and optimization module includes: Data collection and storage unit: collects the operating status data of the hotel's hardware equipment through IoT sensors and handheld check-in devices. The operating status data includes the equipment's usage frequency, operating time, number of failures, and energy consumption. It also uses distributed storage technology and data backup mechanisms to store the operating status data in the database. Data analysis unit: Use big data analysis technology to analyze the equipment operation status data stored in the database, identify potential fault trends, hardware equipment usage patterns and energy consumption through fault trend prediction algorithms, and obtain data analysis results.

9. The handheld hotel check-in equipment management system with fault reporting function and maintenance reminder according to claim 8 is characterized in that: The data analysis and optimization module also includes: Optimization suggestion generation unit: used to generate optimization suggestions based on data analysis results. The optimization suggestions include equipment procurement suggestions, layout optimization suggestions and preventive maintenance strategies.

10. The handheld hotel check-in equipment management system with fault reporting function and maintenance reminder according to claim 9 is characterized in that: Fault trend prediction algorithm: ; in, represents the fault prediction value at time t, , Respectively represent , The actual fault value at the moment, a is the smoothing coefficient, b is the error correction coefficient, It represents the error value of the equipment operation status at the i-th moment, and n is the time window length of the historical data.

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