Civil aviation multi-scene channel management method and device, equipment and medium

Abstract

The invention relates to the technical field of aviation management, in particular to a channel management method, device and equipment under civil aviation multiple scenes and a medium. After the central management platform logs in, airport or channel tenants are selected, and tenant information is edited; newly adding authorization to the tenant, and editing authorization information; the authorization information is transmitted to an airport or channel management platform to confirm the authorization information; the authorization confirmation information comprises authorization confirmation information of the airport or channel management platform and is returned to the central management platform; and the central management platform generates tenant authorization information according to the authorization confirmation information. The method makes up the defects of traditional channel management, provides new thinking and technical support for the development of civil aviation business based on the requirements of civil aviation multiple scenes and through the characteristics of flexibility, omnibearing information sharing, fine management and control and the like, and makes contributions to the improvement of the civil aviation service level, the improvement of the operation efficiency and the meeting of continuously changing market requirements.

Description

Technical Field

[0001] The present disclosure relates to the field of aviation management technology, and in particular to a channel management method, device, equipment and medium in multiple scenarios of civil aviation. Background Art

[0002] As an industry with diversified services and evolving demands, the civil aviation business faces more and more challenges in channel management. Traditional channel management methods are often rigid and difficult to adapt to the rapidly changing market environment and diversified service scenarios. The problems of traditional management mainly include rigid rule restrictions, information islands and difficulty in adapting to changing business scenarios.

[0003] Traditional channel management uses fixed rules and processes, which makes it difficult to flexibly respond to market changes. This results in some business operations being restricted and unable to meet users' needs for personalized services. Channel information is usually scattered in different systems, forming information islands. This makes it impossible for information to circulate and share, affecting the intelligence of business decisions. Traditional channel management seems to be unable to cope with complex and changing business scenarios, and is unable to unify management and adapt to various business needs.

[0004] In summary, there is an urgent need for a flexible civil aviation channel management technology solution to cope with complex and changing business needs. Summary of the invention

[0005] In view of the above problems, the present disclosure provides a channel management method, device, equipment and medium in multiple scenarios of civil aviation.

[0006] In a first aspect, a channel management device for civil aviation in multiple scenarios includes: a central management platform, an airport management platform, and a channel management platform; the airport management platform and the channel management platform are respectively connected to the central management platform in communication;

[0007] The central management platform is used for the unified management of airports and channels; the central management platform includes: an association database and a service module; the association database is used to store and manage the business associations between tenants and service modules; the service module is used to process services according to the requests of the airport management platform and the channel management platform, and the corresponding services of the service module include: mobile check-in, passenger rights and service reservations; the tenants are airport tenants and channel tenants;

[0008] The airport management platform is used to manage airport tenants and send requests from airport tenants to the central management platform;

[0009] The channel management platform is used to manage channel tenants and send requests from channel tenants to the central management platform.

[0010] Furthermore, the central management platform establishes a rule engine to constrain the effectiveness and execution of the corresponding businesses of tenants and service modules; configures the rules in the rule engine through a visual rule configuration interface; and establishes a rule effectiveness monitoring system to record the triggering of rules and execution result information.

[0011] Furthermore, the service module adopts the RESTful API protocol to establish a standardized interface, which is used by the airport management platform and the channel management platform to call the services provided by the service module.

[0012] Furthermore, it also includes:

[0013] The airport management platform, the channel management platform and the central management platform establish information sharing through a message bus or data synchronization, so that the service resource information provided by the service module is shared among the airport management platform, the channel management platform and the central management platform.

[0014] Furthermore, it also includes:

[0015] The airport management platform and channel management platform view the service resources provided by the service module through a visual query interface;

[0016] The central management platform views and manages airport and channel information through a visual query interface.

[0017] Furthermore, add authorization to the tenant and edit the authorization information, including:

[0018] Through the visual interface, airport tenants or channel tenants can select the service modules to be signed and establish business association relationships;

[0019] When establishing a business relationship, a mobile phone number is used for real-name authentication, where the mobile phone number and real-name authentication information are transmitted through an encrypted channel.

[0020] Furthermore, it also includes:

[0021] When the central management platform receives the cancellation application information sent by the airport or channel management platform, it obtains the cancellation result according to the cancellation rules;

[0022] When the termination result is a termination failure, the central management platform sends a termination failure message to the airport or channel management platform;

[0023] When the termination result is successful, the central management platform executes the termination and feeds back the successful termination to the airport or channel management platform.

[0024] In a second aspect, a channel management method in multiple scenarios of civil aviation includes: a channel management device in multiple scenarios of civil aviation based on the above;

[0025] After logging in to the central management platform, select and edit tenant information;

[0026] Add new authorization to the tenant and edit the authorization information;

[0027] The authorization information is transmitted to the airport or channel management platform to confirm the authorization information;

[0028] Contains the confirmation authorization information of the airport or channel management platform and is returned to the central management platform;

[0029] The central management platform generates tenant authorization information based on the confirmed authorization information.

[0030] In a third aspect, an electronic device includes a processor, a communication interface, a memory, and a communication bus, wherein the processor, the communication interface, and the memory communicate with each other via the communication bus;

[0031] a memory storing a computer program;

[0032] The processor is used to implement the above-mentioned channel management method in multiple scenarios of civil aviation when executing the computer program stored in the memory.

[0033] In a fourth aspect, a computer-readable storage medium stores a computer program, which, when executed by a processor, implements the above-mentioned channel management method in multiple scenarios of civil aviation.

[0034] The present disclosure at least includes the following beneficial effects:

[0035] This disclosure makes up for the shortcomings of traditional channel management. Based on the needs of multiple scenarios of civil aviation, it provides new ideas and technical support for the development of civil aviation business with its flexibility, all-round information sharing, and fine control, and contributes to improving the service level of civil aviation, improving operational efficiency, and meeting the ever-changing market needs.

[0036] Other features and advantages of the present disclosure will be described in the following description, and partly become apparent from the description, or be understood by implementing the present disclosure. The purpose and other advantages of the present disclosure can be realized and obtained by the structures indicated in the description and the drawings. BRIEF DESCRIPTION OF THE DRAWINGS

[0037] In order to more clearly illustrate the embodiments of the present disclosure or the technical solutions in the prior art, the drawings required for use in the embodiments or the description of the prior art will be briefly introduced below. Obviously, the drawings described below are some embodiments of the present disclosure. For ordinary technicians in this field, other drawings can be obtained based on these drawings without paying any creative work.

[0038] Figure 1This is a schematic diagram of the structure of a channel management device according to an embodiment of the present disclosure;

[0039] Figure 2 This is a schematic diagram of the channel management process of the embodiment of the present disclosure;

[0040] Figure 3 This is a schematic diagram of the channel management status of an embodiment of the present disclosure;

[0041] Figure 4 It is a schematic diagram of the structure of an electronic device according to an embodiment of the present disclosure. DETAILED DESCRIPTION

[0042] In order to make the purpose, technical solution and advantages of the embodiments of the present disclosure clearer, the technical solution in the embodiments of the present disclosure will be clearly and completely described below in conjunction with the drawings in the embodiments of the present disclosure. Obviously, the described embodiments are part of the embodiments of the present disclosure, not all of the embodiments. Based on the embodiments in the present disclosure, all other embodiments obtained by ordinary technicians in this field without creative work are within the scope of protection of the present disclosure.

[0043] In existing technologies, market changes bring new demands, including the pursuit of personalized services, the requirement for global information sharing, and adaptability to changing business scenarios. At the same time, technological innovation provides opportunities to solve these challenges. The continuous development of technologies such as big data analysis, artificial intelligence, and cloud computing brings more possibilities to channel management.

[0044] This disclosure aims to overcome the shortcomings of traditional channel management through technological innovation, meet new market demands, improve service levels, and promote the sustainable development of civil aviation business.

[0045] like Figure 1 As shown, a channel management device for civil aviation multiple scenarios includes: a central management platform, an airport management platform and a channel management platform; the airport management platform and the channel management platform are respectively connected to the central management platform for communication;

[0046] The central management platform is used for the unified management of airports and channels; the central management platform includes: an association database and a service module; the association database is used to store and manage the business associations between tenants and service modules; the service module is used to process services according to the requests of the airport management platform and the channel management platform, and the corresponding services of the service module include: mobile check-in, passenger rights and service reservations; the tenants are airport tenants and channel tenants;

[0047] The airport management platform is used to manage airport tenants and send requests from airport tenants to the central management platform;

[0048] The channel management platform is used to manage channel tenants and send requests from channel tenants to the central management platform.

[0049] The specific implementation is as follows:

[0050] like Figure 2 As shown, in terms of implementing tenant contract configuration, a series of technical means are adopted to ensure flexible and efficient business relationship management.

[0051] Establish a service module definition system, which includes detailed descriptions of various service modules, such as mobile check-in, passenger rights, service reservations, etc. This system provides a visual interface so that airport tenants and channel tenants can clearly understand the functions and impacts of each service module.

[0052] The tenant signing interface is used to provide intuitive signing operations for airport tenants and channel tenants. Through this interface, users can select the service modules that need to be signed and establish business associations. This step involves a user identity authentication mechanism to ensure the authenticity and security of the contract.

[0053] In the background of the system, a relationship database is established to store and manage the business relationship of "airport tenants-service modules-channel tenants". This database is a key data storage unit to ensure that contract information can be quickly and accurately retrieved and updated in the system.

[0054] In order to improve information transparency and service accessibility, channel information query is achieved through the following methods:

[0055] Design a standardized query interface and adopt common protocols such as RESTful API to ensure that front-end applications of different channels can easily call the service information provided by the system. This interface includes detailed information of various service modules, a list of available channels, etc.

[0056] The introduction of information sharing mechanism ensures that airports and channels can share various service resource information in a timely manner through message bus, data synchronization and other technical means. This mechanism is the key to achieving smooth information transmission in the entire system.

[0057] In order to query the channel information of the service module from the perspectives of airport and channel, the airport query interface provides a comprehensive understanding of service resources, and the channel query interface provides viewing and management of channel information. These two interfaces directly interact with the system background through standardized interfaces to achieve full transparency of information.

[0058] In terms of service rule configuration, a series of innovative technical means are adopted to achieve fine-grained control over the contracted service modules of channel tenants.

[0059] Design a rule engine to support the effectiveness and execution of configured rules. This rule engine can parse and execute configured business prerequisite rules to ensure that the rules can be accurately executed in the system.

[0060] The rule configuration interface is introduced to provide system administrators with a visual rule configuration interface. Administrators can configure business prerequisites for different service modules on this interface, such as user registration, real-name authentication, etc.

[0061] In order to monitor the effectiveness of rules, a rule effectiveness monitoring system is established to record the triggering of rules, execution results and other information. Administrators can use this system to monitor the actual execution of rules to ensure the effectiveness and compliance of rules.

[0062] Different channel management status such as Figure 3 As shown in the figure, in the mobile check-in scenario, intelligent docking and control technologies are used to ensure the collaborative work between the platform and channel front-end applications.

[0063] Conduct tenant channel contract signing checks to ensure legal authorization by verifying the contract signing status between airport tenants and channel front-end applications.

[0064] The user information synchronization process ensures that users need to complete steps such as mobile phone number synchronization and two-factor real-name authentication to ensure the authenticity of the user's identity. User information synchronization is carried out through a secure data transmission channel to protect user privacy and data security.

[0065] In order to control the check-in process, the check-in process control system is used to ensure that only users who meet the specified conditions can view the airport-related itineraries that have been signed and authorized and check in. This system can intelligently determine whether the user meets the check-in conditions by combining with the business rule engine.

[0066] In the scenario of passenger rights, intelligent docking and control technologies are also used to ensure the collaborative work between the platform and channel front-end applications.

[0067] Conduct tenant channel contract checks to verify the contract between airport tenants and channel front-end applications to ensure legal authorization. This verification process is similar to that in the mobile check-in scenario, ensuring the security of verification.

[0068] The user rights control system is used to ensure that the transfer pass users can only view and receive the transfer passenger rights provided by the contracted airport. This system combines technical means such as user identity authentication and permission database query to ensure the reasonable use of user rights.

[0069] In the service appointment scenario, the technical means of service appointment scenario application are adopted to achieve fine control over business operations.

[0070] Verify the permissions of channel applications to ensure that service appointments are made only on contracted channel applications.

[0071] The service type query function ensures that passengers can only make reservations for specific service types on the channel applications that the airport has signed a contract with. This function is implemented through the query interface to ensure that users can only choose legal service types during the reservation process.

[0072] In order to realize the operation control of appointment business, the appointment business operation control system is used to finely control the appointment business operation. This system combines technical means such as rule engine and permission database to ensure the compliance and intelligence of appointment business operation.

[0073] In the scenario applications of other modules, more technical means are adopted to meet the needs of different business scenarios.

[0074] Continuously expand service modules to meet the needs of different business scenarios through the dynamic expansion mechanism of system modules. This expansion mechanism ensures the flexibility of the system and can continuously add new service modules according to market changes and user needs.

[0075] In each scenario, tenant channel contract signing check is performed to ensure legal authorization by verifying the contract signing status between airport tenants and channel front-end applications. This verification process is a common step in each scenario to ensure the legitimacy of the entire system.

[0076] Through authority management, business authority management is carried out according to channel contracts and rule configuration. This authority management system works in collaboration with the rule engine and authority database to ensure the compliance operation of each business module in different scenarios.

[0077] In terms of integrated business connections, a series of technical means are adopted to ensure better collaboration between different tenants and channels.

[0078] By establishing business associations in the tenant contract configuration, we ensure that the associations between different tenants and channels can be established quickly and accurately. This association is the basis for the collaborative work of the entire system.

[0079] Establish an information sharing mechanism to ensure timely sharing of business information between different tenants and channels through technical means such as message bus and data synchronization. This mechanism ensures timely transmission of information and improves overall business collaboration efficiency.

[0080] In order to monitor the operation status of business associations, a business association monitoring system is established to monitor the execution status of different business associations. Administrators can use this system to understand the operation status of business associations in real time to ensure smooth business collaboration.

[0081] In general, the specific implementation method of the channel management capability control and opening method based on multiple civil aviation scenarios innovatively introduces tenant contract configuration, channel information query, service rule configuration and intelligent scenario application, which comprehensively improves the flexibility, intelligence and compliance of civil aviation channel management, and provides a comprehensive and innovative solution for providing better services and responding to complex and changing business needs.

[0082] A channel management method in civil aviation multi-scenario, comprising: a channel management device in civil aviation multi-scenario based on the above;

[0083] After logging in to the central management platform, select and edit tenant information;

[0084] Add new authorization to the tenant and edit the authorization information;

[0085] The authorization information is transmitted to the airport or channel management platform to confirm the authorization information;

[0086] Contains the confirmation authorization information of the airport or channel management platform and is returned to the central management platform;

[0087] The central management platform generates tenant authorization information based on the confirmed authorization information.

[0088] like Figure 4 As shown, the present disclosure provides an electronic device, including a processor 401, a communication interface 402, a memory 403 and a communication bus 404, wherein the processor 401, the communication interface 402 and the memory 403 communicate with each other through the communication bus 404;

[0089] Memory 403, storing computer programs;

[0090] The processor 401 is configured to implement the above method when executing the computer program stored in the memory 403 .

[0091] The present disclosure provides a computer-readable storage medium storing a computer program, wherein the computer program implements the above method when executed by a processor.

[0092] The computer-readable storage medium may be included in the device / apparatus described in the above embodiment; or it may exist independently without being assembled into the device / apparatus. The above computer-readable storage medium carries one or more programs, and when the above one or more programs are executed, the method according to the embodiment of the present disclosure is implemented.

[0093] According to an embodiment of the present disclosure, a computer-readable storage medium may be a non-volatile computer-readable storage medium, for example, including but not limited to: a portable computer disk, a hard disk, a random access memory (RAM), a read-only memory (ROM), an erasable programmable read-only memory (EPROM or flash memory), a portable compact disk read-only memory (CD-ROM), an optical storage device, a magnetic storage device, or any suitable combination thereof. In the present disclosure, a computer-readable storage medium may be any tangible medium containing or storing a program that can be used by or in conjunction with an instruction execution system, apparatus, or device.

[0094] Although the present disclosure has been described in detail with reference to the aforementioned embodiments, those skilled in the art should understand that they can still modify the technical solutions described in the aforementioned embodiments, or make equivalent replacements for some of the technical features therein; and these modifications or replacements do not make the essence of the corresponding technical solutions deviate from the spirit and scope of the technical solutions of the embodiments of the present disclosure.

Claims

1. A channel management device for civil aviation in multiple scenarios, characterized in that: Including: center management platform, airport management platform and channel management platform; The airport management platform and the channel management platform are respectively connected to the central management platform for communication; Central management platform for unified management of airports and channels; The central management platform includes: an association database and a service module; the association database is used to store and manage the business associations between tenants and service modules; the service module is used to process services according to requests from the airport management platform and the channel management platform, and the corresponding services of the service module include: mobile check-in, passenger rights and service reservations; the tenants are airport tenants and channel tenants; The airport management platform is used to manage airport tenants and send requests from airport tenants to the central management platform; The channel management platform is used to manage channel tenants and send requests from channel tenants to the central management platform.

2. According to claim 1, a channel management device for civil aviation in multiple scenarios is characterized in that: The central management platform establishes a rule engine to constrain the effectiveness and execution of the corresponding businesses of tenants and service modules; configure the rules in the rule engine through a visual rule configuration interface; Establish a rule effectiveness monitoring system to record the triggering of rules and execution result information.

3. According to the channel management device for civil aviation in multiple scenarios as described in claim 1, it is characterized in that: The service module adopts the RESTful API protocol to establish a standardized interface, which is used by the airport management platform and the channel management platform to call the services provided by the service module.

4. The channel management device for civil aviation in multiple scenarios according to claim 1 is characterized in that: Also includes: The airport management platform, the channel management platform and the central management platform establish information sharing through a message bus or data synchronization, so that the service resource information provided by the service module is shared among the airport management platform, the channel management platform and the central management platform.

5. The channel management device for civil aviation in multiple scenarios according to claim 1, characterized in that: Also includes: The airport management platform and channel management platform view the service resources provided by the service module through a visual query interface; The central management platform views and manages airport and channel information through a visual query interface.

6. The channel management device for civil aviation in multiple scenarios according to claim 1, characterized in that: Add authorization to the tenant and edit the authorization information, including: Through the visual interface, airport tenants or channel tenants can select the service modules to be signed and establish business association relationships; When establishing a business relationship, a mobile phone number is used for real-name authentication, where the mobile phone number and real-name authentication information are transmitted through an encrypted channel.

7. The channel management device for civil aviation in multiple scenarios according to claim 1, characterized in that: Also includes: When the central management platform receives the cancellation application information sent by the airport or channel management platform, it obtains the cancellation result according to the cancellation rules; When the termination result is a termination failure, the central management platform sends a termination failure message to the airport or channel management platform; When the termination result is successful, the central management platform executes the termination and feeds back the successful termination to the airport or channel management platform.

8. A channel management method in multiple scenarios of civil aviation, characterized in that: include: A channel management device for multiple scenarios in civil aviation based on any one of claims 1-7; After logging in to the central management platform, select and edit tenant information; Add new authorization to the tenant and edit the authorization information; The authorization information is transmitted to the airport or channel management platform to confirm the authorization information; Contains the confirmation authorization information of the airport or channel management platform and is returned to the central management platform; The central management platform generates tenant authorization information based on the confirmed authorization information.

9. An electronic device, characterized in that: It includes a processor, a communication interface, a memory and a communication bus, wherein the processor, the communication interface and the memory communicate with each other via the communication bus; a memory storing a computer program; The processor is used to implement the channel management method in multiple scenarios of civil aviation as described in claim 8 when executing the computer program stored in the memory.

10. A computer-readable storage medium storing a computer program, characterized in that: When the computer program is executed by the processor, the channel management method in multiple scenarios of civil aviation as described in claim 8 is implemented.

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