Configurable process early warning system and method without intruding service system

Abstract

The invention belongs to the technical field of flow early warning, and relates to a configurable flow early warning system and method without intruding a service system, and the system comprises a unified to-do processing module, a flow early warning configuration module, an early warning timer module, an early warning calculation module, a to-do top module, a message and mail sending module, and an overdue early warning monitoring module. According to the method, the flexible configuration change of the to-do on-demand alarm of the service application system is realized, the workflow of the service system is not invaded, the method does not depend on the customized development of each service system developer, and the early warning development and change efficiency of the to-do link is improved.

Description

Technical Field

[0001] The present invention belongs to the technical field of process early warning, and relates to a process early warning system and method that can be configured without intruding into a business system. Background Art

[0002] Process to-do overdue warning usually refers to a warning notification issued for unfinished to-do items in a workflow when the processing time exceeds the preset deadline. The purpose of this warning mechanism is to promptly remind the relevant responsible persons to avoid process delays that have an adverse impact on the overall work progress and efficiency. At present, the commonly used solution in the industry is for each business process to customize and develop warning reminder functions for each process link according to its needs. When the process to-do items are not processed for a certain period of time, a new notification message or to-do will be sent to the person in charge, such as Figure 1 In actual applications, the alarm mechanism is inflexible and depends on the process engine of the business system. It requires developers of each business system to carry out corresponding customized development for different business links. This leads to a large workload and low efficiency of the early warning module, high maintenance and change costs, and also affects each business system. Therefore, it is necessary to study an efficient process early warning configuration method that does not invade the business system. Summary of the invention

[0003] Purpose of the invention: The present invention proposes a configurable process warning system and method that does not invade the business system. Based on the process warning system, the configuration of pending links, pending priorities, overdue times, etc. is realized, thereby realizing flexible configuration changes of on-demand alarms of pending tasks of the business application system. It does not invade the workflow of the business system, does not rely on the customized development of developers of each business system, and improves the efficiency of warning development and changes of pending links.

[0004] Technical Solution

[0005] A non-intrusive and configurable process early warning system, including:

[0006] Unified to-do processing module: unified collection and integration of to-do items;

[0007] Process warning configuration module: configure to-do links, to-do priorities, to-do overdue time, to-do warning time, warning frequency, warning notification type, interface type and interface address;

[0008] Warning timer module: loop monitoring process warning configuration module configuration information, timing triggering generation of warning calculation events;

[0009] Warning calculation module: After receiving the warning calculation event, the warning calculation module reads the to-do link, to-do priority, to-do overdue time, and to-do warning time configuration information of the process warning configuration module; based on the read configuration information, query all related to-dos in the unified to-do processing module and calculate the actual overdue days and warning days of all to-dos; for the overdue to-dos generated, the warning calculation module reads the warning notification type, interface type, and interface address information in the process warning configuration module;

[0010] To-do stick module: When the warning notification type is to-do stick, the notification to-do stick module will stick the corresponding overdue to-do items to the top according to the to-do priority and overdue time.

[0011] Message and email sending module: When the warning notification type is instant message and email, the corresponding interface is called to send overdue to-do items and overdue warning to-do items to the to-do handler;

[0012] Overdue warning monitoring module: monitor and analyze overdue tasks according to the person in charge and responsible department, and form corresponding reports and dashboards to supervise the completion of process tasks.

[0013] Furthermore, the unified to-do processing module uniformly collects and integrates to-do items from different business systems and departments.

[0014] Furthermore, the pending link refers to the process link that requires early warning.

[0015] Furthermore, the to-do priority refers to the priority ranking of to-do warnings.

[0016] Furthermore, the to-do overdue time is the maximum processing time of this link. If the task stays for more than this time, an overdue reminder will be triggered.

[0017] Furthermore, the pending warning time is the configured warning time of the link. If the task stays for longer than this time, a warning reminder will be triggered.

[0018] Furthermore, the warning frequency is a custom time interval.

[0019] Furthermore, the warning notification types include to-do pinning, instant messaging, and email. When the notification type is instant messaging and email, it is implemented through an interface. The interface type and interface address support commonly used methods in the industry, including rest and webservice.

[0020] An early warning method based on the non-intrusive business system configurable process early warning system comprises the following steps:

[0021] Step 1: Abstract and unify the to-do warning model and develop a process warning configuration module;

[0022] Step 2: Configure the corresponding information as needed in the process warning configuration module, including to-do links, to-do priorities, to-do overdue time, to-do warning time, warning frequency, warning notification type, interface type and interface address information;

[0023] Step 3: The warning timer module cyclically monitors the process of warning configuration module configuration information, and regularly triggers the generation of warning calculation events

[0024] Step 4: After receiving the warning calculation event, the warning calculation module reads the configuration information of the to-do link, to-do priority, to-do overdue time, and to-do warning time of the process warning configuration module;

[0025] Step 5: The early warning calculation module queries and obtains all relevant to-do items from the unified to-do processing module according to the read configuration information;

[0026] Step 6: The warning calculation module calculates the actual overdue days and warning days of all pending tasks generated in step 5;

[0027] Step 7: For the overdue to-do items generated in step 6, the warning calculation module reads the warning notification type, interface type and interface address information in the process warning configuration module; when the warning notification type is to-do items, the notification to-do items to-do items to-do items to-do items will be set as reminders according to the priority and overdue time of the to-do items; when the warning notification type is instant message and email, the corresponding interface is called to send the overdue to-do items and overdue warning to-do items to the to-do handler;

[0028] Step 8: The overdue warning monitoring module monitors and analyzes the overdue tasks according to the person in charge and the responsible department, and generates corresponding reports and dashboards to supervise the completion of the process tasks.

[0029] Beneficial Effects

[0030] The present invention proposes a configurable process warning system and method that does not invade the business system, effectively constructs a unified process warning system, realizes the configurability of pending warnings, provides a strong guarantee for the rapid change of warning requirements of the business system, avoids the customized development of pending process warnings of the business system and the potential errors caused by customized development, and provides strong technical support for the personalized process warnings of the business system. BRIEF DESCRIPTION OF THE DRAWINGS

[0031] Figure 1 This is a diagram of the existing technical process to-do overdue warning mechanism;

[0032] Figure 2 Configure module diagram for process alert;

[0033] Figure 3 This is the process early warning system diagram;

[0034] Figure 4 The diagram is a configurable process early warning method that does not invade the business system. DETAILED DESCRIPTION

[0035] The features and illustrative embodiments of various aspects of the present invention will be described in detail below. In the detailed description below, many specific details are proposed to provide a comprehensive understanding of the present invention. However, it is obvious to those skilled in the art that the present invention can be implemented without the need for some of these specific details. The following description of the embodiments is only to provide a better understanding of the present invention by illustrating examples of the present invention. The present invention is by no means limited to any specific settings and methods proposed below, but covers any improvements, replacements and modifications of structures, methods, devices without departing from the spirit of the present invention. In the accompanying drawings and the following description, known structures and technologies are not shown to avoid unnecessary ambiguity in the present invention.

[0036] It should be noted that, in the absence of conflict, the embodiments of the present invention and the features in the embodiments can be combined with each other, and the embodiments can refer to and quote each other. The present invention will be described in detail below with reference to the accompanying drawings and in combination with the embodiments.

[0037] Embodiment 1:

[0038] like Figure 3 As shown, the present invention proposes a process early warning system that is non-intrusive and configurable in the business system, including:

[0039] Unified to-do processing module: uniformly collect and integrate to-do items from different business systems and departments;

[0040] Process warning configuration module: configure to-do links, to-do priorities, to-do overdue time, to-do warning time, warning frequency, warning notification type, interface type and interface address, such as Figure 2 As shown;

[0041] To-do link refers to the process link that needs to be warned; To-do priority refers to the priority ranking of to-do warnings; To-do overdue time is the maximum processing time of this link. If the task stays for more than this time, an overdue reminder will be triggered; To-do warning time is the configured warning duration of this link. If the task stays for more than this time, a warning reminder will be triggered; Warning frequency is a custom time interval, and the warning notification type is to-do pinning, instant messaging, and email. When the notification type is instant messaging and email, it is implemented through the interface. The interface type and interface address support common methods in the industry, including rest and webservice;

[0042] Warning timer module: loop monitoring process warning configuration module configuration information, timing triggering generation of warning calculation events;

[0043] Warning calculation module: After receiving the warning calculation event, the warning calculation module reads the to-do link, to-do priority, to-do overdue time, and to-do warning time configuration information of the process warning configuration module; based on the read configuration information, query all related to-dos in the unified to-do processing module and calculate the actual overdue days and warning days of all to-dos; for the overdue to-dos generated, the warning calculation module reads the warning notification type, interface type, and interface address information in the process warning configuration module;

[0044] To-do stick module: When the warning notification type is to-do stick, the notification to-do stick module will stick the corresponding overdue to-do items to the top according to the to-do priority and overdue time.

[0045] Message and email sending module: When the warning notification type is instant message and email, the corresponding interface is called to send overdue to-do items and overdue warning to-do items to the to-do handler;

[0046] Overdue warning monitoring module: monitor and analyze overdue tasks according to the person in charge and responsible department, and form corresponding reports and dashboards to supervise the completion of process tasks.

[0047] The process warning system proposed in the present invention is an information tool for centrally managing and processing various to-do items. It collects and integrates to-do items from different business systems and departments on a single platform, making it convenient for users to view and process all to-do tasks at a glance without having to switch between multiple business systems to search and process.

[0048] Based on the process warning system, the dimensions of to-do overdue warning are summarized and abstracted to form a process warning configuration module, which mainly includes to-do links, to-do priorities, to-do overdue time, to-do warning time, warning frequency, warning notification type, etc. Figure 2 As shown. The to-do link refers to the process link that needs to be warned; the to-do priority refers to the priority ranking of the to-do warning; the to-do overdue time is the maximum processing time of the link. If the task stays for more than this time, an overdue reminder will be triggered; the to-do warning time is the configured warning duration of the link. If the task stays for more than this time, a warning reminder will be triggered; the warning frequency is 1 hour, half a day, one day, etc., and the warning notification type is to-do pinning, instant messaging, and email. When the notification type is instant messaging and email, it is generally implemented through interfaces. The interface type and interface address support common methods in the industry.

[0049] Based on the process warning configuration module, use the unified to-do system, such as Figure 3As shown, a configurable process warning method is provided that does not invade the business system, realizes automatic calculation and generation of the overdue time and warning overdue time of each link according to the warning model configuration, and uses corresponding notification means to warn users, thereby realizing the configurability of process to-do warning, without invading the business system and relying on developers.

[0050] The process early warning method proposed in this embodiment that does not invade the business system and can be configured includes the following steps:

[0051] Step 1: Abstract and unify the to-do warning model and develop a process warning configuration module;

[0052] Step 2: Configure the corresponding information as needed in the process warning configuration module, including to-do links, to-do priorities, to-do overdue time, to-do warning time, warning frequency, warning notification type, interface type and interface address information;

[0053] Step 3: The warning timer module cyclically monitors the process of warning configuration module configuration information, and regularly triggers the generation of warning calculation events

[0054] Step 4: After receiving the warning calculation event, the warning calculation module reads the configuration information of the to-do link, to-do priority, to-do overdue time, and to-do warning time of the process warning configuration module;

[0055] Step 5: The early warning calculation module queries and obtains all relevant to-do items from the unified to-do processing module according to the read configuration information;

[0056] Step 6: The warning calculation module calculates the actual overdue days and warning days of all pending tasks generated in step 5;

[0057] Step 7: For the overdue to-do items generated in step 6, the warning calculation module reads the warning notification type, interface type and interface address information in the process warning configuration module; when the warning notification type is to-do items, the notification to-do items to-do items to-do items to-do items will be set as reminders according to the priority and overdue time of the to-do items; when the warning notification type is instant message and email, the corresponding interface is called to send the overdue to-do items and overdue warning to-do items to the to-do handler;

[0058] Step 8: The overdue warning monitoring module monitors and analyzes the overdue tasks according to the person in charge and the responsible department, and generates corresponding reports and dashboards to supervise the completion of the process tasks.

[0059] Embodiment 2:

[0060] Provide a configurable process warning method that does not invade the business system. Take the overdue warning of the contract fund supervisor review link as an example, including the following steps:

[0061] Step 1: Configure the contract approval fund supervisor review link related information in the early warning configuration module, including pending links, link overdue time, priority, early warning time, early warning notification type, etc.

[0062] Step 2: The warning timer module cyclically monitors the warning model configuration information and regularly triggers the generation of warning calculation events for the contract funding supervisor review phase.

[0063] Step 3: After receiving the warning calculation event, the warning calculation module reads the configuration information such as the priority, overdue time, and warning time of the contract fund supervisor review link in the warning model;

[0064] Step 4: The early warning calculation module queries and obtains all the contract funding supervisor review links in the unified to-do system according to the read configuration information;

[0065] Step 5: The early warning calculation module calculates the actual number of overdue days and early warning days of all contract funding supervisor review links;

[0066] Step 6: For the overdue to-do items in the contract fund supervisor review process generated in step 5, the early warning module reads the early warning notification type, interface type, interface address and other information in the early warning model; when the early warning type is to-do items, the unified to-do system to-do system to-do module is notified to top the corresponding overdue to-do items; when the early warning type is instant message and email, the corresponding interface is called to send the overdue to-do items and overdue warning to-do items to the to-do handler;

[0067] Step 7: The overdue warning monitoring module monitors and analyzes the overdue tasks according to the responsible persons and departments, and generates corresponding reports and dashboards for tracking and control by the contract business management department.

[0068] The present invention constructs a unified process warning system and realizes the configurability of pending warnings, which provides a strong guarantee for the rapid change of warning requirements of business systems, avoids the customized development of pending process warnings of business systems and potential errors caused by customized development, and provides strong technical support for personalized process warnings of business systems.

[0069] Finally, it should be noted that the above embodiments are only used to illustrate the technical solutions of the present invention, but the protection scope of the present invention is not limited thereto. Any technician familiar with the field can easily think of various equivalent modifications or substitutions within the technical scope disclosed by the present invention, and these modifications or substitutions should all be covered within the protection scope of the present invention.

Claims

1. A non-intrusive and configurable process early warning system, characterized in that: include: Unified to-do processing module: unified collection and integration of to-do items; Process warning configuration module: configure to-do links, to-do priorities, to-do overdue time, to-do warning time, warning frequency, warning notification type, interface type and interface address; Warning timer module: loop monitoring process warning configuration module configuration information, timing triggering generation of warning calculation events; Warning calculation module: After receiving the warning calculation event, the warning calculation module reads the configuration information of the to-do link, to-do priority, to-do overdue time, and to-do warning time of the process warning configuration module; according to the read configuration information, it queries the unified to-do processing module to obtain all related to-dos and calculates the actual overdue days and warning days of all to-dos; To deal with the overdue events, the warning calculation module reads the warning notification type, interface type and interface address information in the process warning configuration module; To-do stick module: When the warning notification type is to-do stick, the notification to-do stick module will stick the corresponding overdue to-do items to the top according to the to-do priority and overdue time. Message and email sending module: When the warning notification type is instant message and email, the corresponding interface is called to send overdue to-do items and overdue warning to-do items to the to-do handler; Overdue warning monitoring module: monitor and analyze overdue tasks according to the person in charge and responsible department, and form corresponding reports and dashboards to supervise the completion of process tasks.

2. The non-intrusive business system configurable process early warning system according to claim 1 is characterized in that: The unified to-do processing module collects and integrates to-do items from different business systems and departments.

3. The non-intrusive business system configurable process early warning system according to claim 1 is characterized in that: The pending link refers to the process link that requires early warning.

4. The non-intrusive business system configurable process early warning system according to claim 1 is characterized in that: To-do priority refers to the priority ranking of to-do alerts.

5. The non-intrusive business system configurable process early warning system according to claim 1 is characterized in that: The to-do overdue time is the maximum processing time of this link. If the task stays for more than this time, an overdue reminder will be triggered.

6. The non-intrusive business system configurable process early warning system according to claim 1 is characterized in that: The pending warning time is the configured warning time of this link. If the task stays for longer than this time, a warning reminder will be triggered.

7. The non-intrusive business system configurable process early warning system according to claim 1 is characterized in that: The warning frequency is a custom time interval.

8. The non-intrusive business system configurable process early warning system according to claim 1 is characterized in that: The warning notification types are to-do pinning, instant messaging, and email. When the notification type is instant messaging and email, it is implemented through an interface. The interface type and interface address support commonly used methods in the industry, including rest and webservice.

9. An early warning method based on the non-intrusive business system configurable process early warning system according to any one of claims 1 to 8, characterized in that: The following steps are involved: Step 1: Abstract and unify the to-do warning model and develop a process warning configuration module; Step 2: Configure the corresponding information as needed in the process warning configuration module, including to-do links, to-do priorities, to-do overdue time, to-do warning time, warning frequency, warning notification type, interface type and interface address information; Step 3: The warning timer module cyclically monitors the process of warning configuration module configuration information, and regularly triggers the generation of warning calculation events Step 4: After receiving the warning calculation event, the warning calculation module reads the configuration information of the to-do link, to-do priority, to-do overdue time, and to-do warning time of the process warning configuration module; Step 5: The early warning calculation module queries and obtains all relevant to-do items from the unified to-do processing module according to the read configuration information; Step 6: The warning calculation module calculates the actual overdue days and warning days of all pending tasks generated in step 5; Step 7: For the overdue to-do items generated in step 6, the warning calculation module reads the warning notification type, interface type and interface address information in the process warning configuration module; when the warning notification type is to-do items, the notification to-do items to-do items to-do items to-do items will be set as reminders according to the priority and overdue time of the to-do items; when the warning notification type is instant message and email, the corresponding interface is called to send the overdue to-do items and overdue warning to-do items to the to-do handler; Step 8: The overdue warning monitoring module monitors and analyzes the overdue tasks according to the person in charge and the responsible department, and generates corresponding reports and dashboards to supervise the completion of the process tasks.

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