Work order auditing method, device and equipment and storage medium

Abstract

The invention discloses a work order auditing method, device and equipment and a storage medium, and relates to the technical field of computers, and the method comprises the steps: determining the work order types of a plurality of to-be-audited work orders; determining the priority of each auditor for each to-be-audited work order based on the work order type; for each to-be-audited work order, identifying an audit material in the to-be-audited work order, and generating an intelligent audit result according to an identification result; and according to the priorities, distributing the to-be-audited work orders and the associated intelligent audit results to corresponding audit personnel for work order audit. According to the method, the priority of the work order to be audited is determined according to different work order types by setting the priorities corresponding to the work orders of different work order types by the audit personnel, in addition, the audit materials in the work order to be audited can be intelligently audited, and the audit materials in the work order to be audited can be intelligently audited according to the priorities. And the to-be-audited work order and the intelligent audit result are distributed to the corresponding audit personnel for work order audit, so that the audit fairness and efficiency are ensured.

Description

Technical Field

[0001] The present invention relates to the field of computer technology, and in particular to a work order review method, device, equipment and storage medium. Background Art

[0002] With the development of information technology, more and more industries have been digitized, and some traditional offline application work orders have also been digitized. Users can fill in information and submit applications directly from a computer or mobile phone, and then wait for the review results. The current work order review system stores a large number of work orders to be reviewed in a database. Subsequently, according to the established business conditions, the corresponding work orders to be reviewed are selected from the database and sent to the auditor for review.

[0003] However, the existing work order review system often relies on the auditors' initiative to assign work orders. Due to the wide variety of work order types to be reviewed, there are significant differences in the difficulty of handling different types of work orders to be reviewed. In this case, some auditors may tend to choose to review those work orders that are relatively simple and less time-consuming to handle, thereby avoiding taking on complex or time-consuming work order tasks. This selective behavior may not only lead to a backlog of complex work orders and affect the overall processing efficiency, but may also cause an imbalance in the work among auditors, thereby affecting the overall work performance and satisfaction of the team. Summary of the invention

[0004] Based on this, it is necessary to provide a work order review method, device, equipment and storage medium for the above-mentioned technical problems to solve at least one of the above-mentioned technical problems.

[0005] The present invention provides a work order review method, comprising:

[0006] Determine the work order types of multiple work orders to be reviewed;

[0007] Based on the work order type, determining the priority of each reviewer for each of the work orders to be reviewed;

[0008] For each of the work orders to be reviewed: identifying the review materials in the work order to be reviewed, and generating an intelligent review result based on the recognition result;

[0009] According to the priority, each of the work orders to be reviewed and its associated intelligent review results are distributed to corresponding reviewers for work order review.

[0010] Optionally, according to a work order review method provided by the present invention, the work order to be reviewed and its associated intelligent review result are distributed to corresponding reviewers for work order review according to the priority, including:

[0011] According to the attribute information of each of the work orders to be reviewed, determining whether there are multiple work orders to be reviewed by the same user;

[0012] If so, according to the work order types of multiple work orders to be reviewed by the same user, the multiple work orders to be reviewed are aggregated according to the preset work order aggregation rules to obtain an aggregated work order;

[0013] According to the priority, the aggregated work order and its associated intelligent review results are distributed to corresponding reviewers for work order review.

[0014] Optionally, according to a work order review method provided by the present invention, after the work orders to be reviewed and their associated intelligent review results are distributed to corresponding reviewers for work order review according to the priority, the method further includes:

[0015] Display the work order to be reviewed and its associated intelligent review results on the work order review interface;

[0016] In response to the review operation of the reviewer on the work order review interface, outputting the review result corresponding to the work order to be reviewed;

[0017] Based on the audit result, corresponding audit information is written into the work order to be audited.

[0018] Optionally, according to a work order review method provided by the present invention, the review materials in the work order to be reviewed are identified, and an intelligent review result is generated according to the identification result, including:

[0019] Performing character recognition on the image in the work order to be reviewed to obtain the recognition result;

[0020] The field information in the recognition result is verified and audited to obtain the intelligent audit result.

[0021] Optionally, according to a work order review method provided by the present invention, before determining the work order types of the multiple work orders to be reviewed, the method further includes:

[0022] Different types of work order templates are generated according to different regions and different vehicle models, wherein the work order template is used to generate the work order to be reviewed based on the review materials uploaded by the user.

[0023] Optionally, according to a work order review method provided by the present invention, after the work orders to be reviewed and their associated intelligent review results are distributed to corresponding reviewers for work order review according to the priority, the method further includes:

[0024] Count the number of work orders reviewed by each reviewer;

[0025] Displays the number of work orders reviewed by different reviewers every day.

[0026] Optionally, according to a work order review method provided by the present invention, the work order to be reviewed and its associated intelligent review result are distributed to corresponding reviewers for work order review according to the priority, including:

[0027] Determine the audit working hours and operating authority of each auditor;

[0028] According to the priority, the review working time and the operation authority, each of the work orders to be reviewed and its associated intelligent review results are distributed to the corresponding reviewers for work order review.

[0029] The present invention also provides a work order review device, comprising:

[0030] A first determination module is used to determine the work order type of multiple work orders to be reviewed;

[0031] A second determination module is used to determine the priority of each reviewer for each of the work orders to be reviewed based on the work order type;

[0032] An identification module is used for identifying the audit materials in each of the work orders to be reviewed, and generating an intelligent audit result according to the identification result;

[0033] The review module is used to distribute each of the work orders to be reviewed and its associated intelligent review results to corresponding reviewers for work order review according to the priority.

[0034] The present invention also provides a computer device, comprising a memory, a processor, and computer-readable instructions stored in the memory and executable on the processor, wherein the processor implements the above-mentioned work order review method when executing the computer-readable instructions.

[0035] The present invention also provides one or more readable storage media storing computer-readable instructions, and the computer-readable instructions implement the above-mentioned work order review method when executed by a processor.

[0036] The above-mentioned work order review method, device, equipment and storage medium include: determining the work order type of multiple work orders to be reviewed; based on the work order type, determining the priority of each reviewer for each work order to be reviewed; for each work order to be reviewed: identifying the review materials in the work order to be reviewed, and generating an intelligent review result based on the recognition result; according to the priority, dispatching each work order to be reviewed and its associated intelligent review results to the corresponding reviewer for work order review. The present invention carries the needs of various types of data review dispatch by setting the reviewer's priority for work orders of different work order types, and then determines the priority of the work order to be reviewed according to different work order types. In addition, it can also conduct intelligent review of the review materials in the work order to be reviewed, and dispatch the work order to be reviewed and the intelligent review results to the corresponding reviewer according to the priority, so as to ensure the fairness of the review. The intelligent review result can assist the reviewer in reviewing the work order and ensure the efficiency of the review. BRIEF DESCRIPTION OF THE DRAWINGS

[0037] In order to more clearly illustrate the technical solutions of the embodiments of the present invention, the accompanying drawings required for use in the description of the embodiments of the present invention will be briefly introduced below. Obviously, the accompanying drawings in the following description are only some embodiments of the present invention. For ordinary technicians in this field, other accompanying drawings can be obtained based on these accompanying drawings without paying creative labor.

[0038] Figure 1 It is a flow chart of a work order review method in one embodiment of the present invention;

[0039] Figure 2 It is a structural schematic diagram of a work order review device in one embodiment of the present invention;

[0040] Figure 3 is a schematic diagram of a computer device in one embodiment of the present invention. DETAILED DESCRIPTION

[0041] The following will be combined with the drawings in the embodiments of the present invention to clearly and completely describe the technical solutions in the embodiments of the present invention. Obviously, the described embodiments are part of the embodiments of the present invention, not all of the embodiments. Based on the embodiments of the present invention, all other embodiments obtained by ordinary technicians in this field without creative work are within the scope of protection of the present invention.

[0042] The terms used in one or more embodiments of the present invention are only for the purpose of describing specific embodiments, and are not intended to limit one or more embodiments of the present invention. The singular forms of "a", "said" and "the" used in one or more embodiments of the present invention are also intended to include plural forms, unless the context clearly indicates other meanings. It should also be understood that the term "and / or" used in one or more embodiments of the present invention refers to and includes any or all possible combinations of one or more associated listed items.

[0043] With the development of information technology, more and more industries have been digitized, and some traditional offline application work orders have also been digitized. Users can fill in information and submit applications directly from a computer or mobile phone, and then wait for the review results. The current work order review system stores a large number of pending work orders in a database, and then selects the corresponding pending work orders from the database according to the established business conditions and distributes them to auditors for review. However, the existing work order review system relies on the auditors' self-consciousness to distribute work orders. However, due to the wide variety of work order types, different types of work orders have significant differences in processing difficulty. In this case, some auditors may tend to choose those orders that are relatively simple and less time-consuming to process for review, so as to avoid taking on complex or time-consuming tasks. This selective behavior may not only lead to a backlog of complex work orders, affecting the overall processing efficiency, but also cause work imbalance among personnel, thereby affecting the overall work performance and satisfaction of the team.

[0044] In view of the above problems, the present invention provides the following embodiments. In one embodiment, specifically, Figure 1 As shown, Figure 1 1 is a flow chart of a work order review method in an embodiment of the present invention. The present invention provides a work order review method, comprising the following steps:

[0045] Step S11, determining the work order types of multiple work orders to be reviewed;

[0046] It should be noted that in the freight scenario, work order types include changes in driver information, changes in vehicle information, driver adding vehicles, passes, etc.

[0047] It should be noted that the different work order templates pre-configured in this embodiment support different types of work orders for different cities and vehicle models. In one embodiment, different types of work order templates are generated according to different regions and different vehicle models, wherein the work order template is used to generate the work order to be reviewed based on the review materials uploaded by the user. For example, for different vehicle models, pictures and fields are matched to provide basic configuration data for work order configuration, while supporting the adjustment of the order of fields and pictures; for the configured photos and fields, different photos and fields are grouped into a group of review data according to different vehicle models, and then different work order templates are configured according to the work order attributes, cities, vehicle models, and picture groups, thereby generating different types of work orders to be reviewed according to each work order template.

[0048] Step S12, based on the work order type, determining the priority of each reviewer for each of the work orders to be reviewed;

[0049] It should be noted that the administrator can set the priority of dispatching different types of work orders, and then determine the priority of each reviewer for each work order to be reviewed based on the work order type of each work order to be reviewed.

[0050] Step S13, for each of the work orders to be reviewed: identifying the review materials in the work order to be reviewed, and generating an intelligent review result according to the recognition result;

[0051] Specifically, for each of the work orders to be reviewed: use OCR technology to perform character recognition on the image in the work order to obtain the recognition result, and then automatically verify and review the field information in the recognition result according to the preset review rules based on the different fields recognized from the image to obtain the intelligent review result. The intelligent review result can subsequently assist the reviewer in reviewing the work order and improve the efficiency of the work order review.

[0052] Step S14: according to the priority, each of the to-be-reviewed work orders and their associated intelligent review results are dispatched to corresponding reviewers for work order review.

[0053] In one embodiment, it is determined which auditors can handle the work orders of the priority and work order type; according to the priority, each of the work orders to be reviewed and its associated intelligent audit results are concurrently distributed to the corresponding auditors for work order review, and the intelligent audit results can assist the auditors in reviewing the work orders to be reviewed. In other embodiments, the operation permissions corresponding to the auditors are pre-configured, and the setting of the audit working hours for the auditors is supported, for example: 09:00-12:00 is set as the working hours of the auditors. Then, according to the priority, the audit working hours and the operation permissions, each of the work orders to be reviewed and its associated intelligent audit results are distributed to the corresponding auditors for work order review. In other embodiments, in order to improve the efficiency of the review, when the same user has multiple types of work orders to be reviewed, the work orders to be reviewed related to the user can be aggregated into one work order according to the types of work orders that can be aggregated, so that the auditors can review multiple work orders on the same page, effectively improving the efficiency of the work order review.

[0054] In one embodiment of the present invention, after each of the to-be-reviewed work orders and their associated intelligent review results are dispatched to corresponding reviewers for work order review, the process further includes:

[0055] Count the number of work orders reviewed by each reviewer; display the number of work orders reviewed by different reviewers every day.

[0056] Specifically, the number of work orders reviewed by each reviewer is counted periodically, for example, once a day, and the number of work orders reviewed by different reviewers each day is displayed, so that the work order review performance completed by each reviewer can be intuitively understood to ensure the fairness of the work order review.

[0057] The embodiment of the present invention, through the above scheme, includes: determining the work order type of multiple work orders to be reviewed; based on the work order type, determining the priority of each reviewer for each work order to be reviewed; for each work order to be reviewed: identifying the review materials in the work order to be reviewed, and generating an intelligent review result based on the recognition result; according to the priority, dispatching each work order to be reviewed and its associated intelligent review results to the corresponding reviewer for work order review. The embodiment of the present invention carries the needs of various types of data review dispatch by setting the reviewer's priority for work orders of different work order types, and then determines the priority of the work order to be reviewed according to different work order types. In addition, it can also conduct intelligent review of the review materials in the work order to be reviewed, and dispatch the work order to be reviewed and the intelligent review results to the corresponding reviewer according to the priority, so as to ensure the fairness of the work order review, and the intelligent review result can assist the reviewer in the work order review, so as to ensure the efficiency of the work order review.

[0058] In one embodiment, according to the priority, each of the to-be-reviewed work orders and their associated intelligent review results are dispatched to corresponding reviewers for work order review, including:

[0059] Based on the attribute information of each of the work orders to be reviewed, determine whether there are multiple work orders to be reviewed for the same user; if so, based on the work order types of the multiple work orders to be reviewed by the same user, aggregate the multiple work orders to be reviewed according to preset work order aggregation rules to obtain an aggregated work order; according to the priority, distribute the aggregated work order and its associated intelligent review results to the corresponding reviewer for work order review.

[0060] It should be noted that the attribute information includes information such as the user ID and submission time of the work order. The work order aggregation rules are used to limit the types of work orders that can be aggregated. Specifically, based on the attribute information of each of the work orders to be reviewed, it is determined whether there are multiple work orders to be reviewed by the same user. If not, each of the work orders to be reviewed and its associated intelligent review results are directly distributed to the corresponding reviewers for work order review according to the priority. In addition, if they exist, based on the work order types of the multiple work orders to be reviewed by the same user, the multiple work orders to be reviewed are aggregated according to the preset work order aggregation rules to obtain an aggregated work order, and then the aggregated work order and its associated intelligent review results are distributed to the corresponding reviewers for work order review according to the priority.

[0061] The embodiment of the present invention, through the above scheme, includes: judging whether there are multiple work orders to be reviewed for the same user according to the attribute information of each work order to be reviewed; if so, aggregating the multiple work orders to be reviewed according to the work order types of the multiple work orders to be reviewed by the same user according to the preset work order aggregation rules to obtain an aggregated work order; and dispatching the aggregated work order and its associated intelligent audit results to the corresponding auditor for work order audit according to the priority. This achieves that when the same user has multiple types of work orders to be reviewed, the relevant multiple work orders to be reviewed can be aggregated according to the types of work orders that can be aggregated to obtain an aggregated work order, so that the auditor can review the multiple work orders to be reviewed on the same audit page, effectively improving the efficiency of work order audit.

[0062] In one embodiment of the present invention, after dispatching each of the to-be-reviewed work orders and their associated intelligent review results to corresponding reviewers for work order review according to the priority, the method further includes:

[0063] The work order to be reviewed and its associated intelligent review results are displayed on a work order review interface; in response to the review operation of the reviewer on the work order review interface, the review result corresponding to the work order to be reviewed is output; based on the review result, the corresponding review information is written into the work order to be reviewed.

[0064] Specifically, during the audit process, the work order to be audited and its associated intelligent audit results are displayed on the work order audit interface for the auditor to view and audit on the work order audit interface, and then respond to the auditor's audit operation on the work order audit interface to determine the audit result corresponding to the work order to be audited according to the auditor's audit operation. Further, based on the audit result, the audit information such as the work order status of the work order to be audited, the identity of the auditor, and the audit time are recorded, wherein the work order status includes the status of being audited, audited, and waiting for additional information. Furthermore, the corresponding audit information is written in the work order to be audited, so that the current progress of the work order to be audited can be viewed in real time.

[0065] The embodiment of the present invention, through the above scheme, includes: displaying the work order to be reviewed and its associated intelligent review results on the work order review interface; outputting the review results corresponding to the work order to be reviewed in response to the review operation of the reviewer on the work order review interface; and writing corresponding review information on the work order to be reviewed based on the review results. The work order to be reviewed and its associated intelligent review results are displayed on the work order review interface, and the reviewer can further review the work order to be reviewed based on the intelligent review results, and then write corresponding review information on the work order to be reviewed based on the review results, so that the current progress of the work order to be reviewed can be viewed in real time.

[0066] It should be understood that the order of execution of the steps in the above embodiment does not necessarily mean the order of execution. The execution order of each process should be determined by its function and internal logic, and should not constitute any limitation on the implementation process of the embodiment of the present invention.

[0067] In one embodiment, a work order review device is provided, which corresponds one-to-one to the work order review method in the above embodiment. Figure 2 As shown, Figure 2 : is a schematic diagram of a work order review device in one embodiment of the present invention, the work order review device comprises:

[0068] A first determination module 21 is used to determine the work order type of multiple work orders to be reviewed;

[0069] A second determination module 22 is used to determine the priority of each reviewer for each of the work orders to be reviewed based on the work order type;

[0070] The identification module 23 is used for identifying the audit materials in each of the work orders to be reviewed, and generating an intelligent audit result according to the identification result;

[0071] The review module 24 is used to distribute each of the to-be-reviewed work orders and their associated intelligent review results to corresponding reviewers for work order review according to the priority.

[0072] The audit module 24 is also used to:

[0073] According to the attribute information of each of the work orders to be reviewed, determining whether there are multiple work orders to be reviewed by the same user;

[0074] If so, according to the work order types of multiple work orders to be reviewed by the same user, the multiple work orders to be reviewed are aggregated according to the preset work order aggregation rules to obtain an aggregated work order;

[0075] According to the priority, the aggregated work order and its associated intelligent review results are distributed to corresponding reviewers for work order review.

[0076] The work order review device includes:

[0077] Display the work order to be reviewed and its associated intelligent review results on the work order review interface;

[0078] In response to the review operation of the reviewer on the work order review interface, outputting the review result corresponding to the work order to be reviewed;

[0079] Based on the audit result, corresponding audit information is written into the work order to be audited.

[0080] The identification module 23 is also used for:

[0081] Performing character recognition on the image in the work order to be reviewed to obtain the recognition result;

[0082] The field information in the recognition result is verified and audited to obtain the intelligent audit result.

[0083] The work order review device includes:

[0084] Different types of work order templates are generated according to different regions and different vehicle models, wherein the work order template is used to generate the work order to be reviewed based on the review materials uploaded by the user.

[0085] The work order review device includes:

[0086] Count the number of work orders reviewed by each reviewer;

[0087] Displays the number of work orders reviewed by different reviewers every day.

[0088] The audit module 24 is also used to:

[0089] Determine the audit working hours and operating authority of each auditor;

[0090] According to the priority, the review working time and the operation authority, each of the work orders to be reviewed and its associated intelligent review results are distributed to the corresponding reviewers for work order review.

[0091] For the specific definition of the work order review device, please refer to the definition of the work order review method above, which will not be repeated here. Each module in the above-mentioned work order review device can be implemented in whole or in part by software, hardware and a combination thereof. The above-mentioned modules can be embedded in or independent of the processor in the computer device in the form of hardware, or can be stored in the memory of the computer device in the form of software, so that the processor can call and execute the operations corresponding to the above modules.

[0092] In one embodiment, a computer device is provided. The computer device may be a server, and its internal structure diagram may be as follows: Figure 3 As shown, Figure 3 : This is a schematic diagram of a computer device in an embodiment of the present invention. The computer device includes a processor, a memory, a network interface and a database connected by a device bus. Among them, the processor of the computer device is used to provide computing and control capabilities. The memory of the computer device includes a readable storage medium and an internal memory. The readable storage medium stores an operating device, a computer-readable instruction and a database. The internal memory provides an environment for the operation of the operating device and the computer-readable instructions in the readable storage medium. The database of the computer device is used to store data involved in the work order review method. The network interface of the computer device is used to communicate with an external terminal through a network connection. When the computer-readable instruction is executed by the processor, a work order review method is implemented. The readable storage medium provided in this embodiment includes a non-volatile readable storage medium and a volatile readable storage medium.

[0093] In one embodiment, a computer device is provided. The computer device may be a terminal device, and its internal structure diagram may be as follows: Figure 3 As shown. The computer device includes a processor, a memory, and a network interface connected through a device bus. Among them, the processor of the computer device is used to provide computing and control capabilities. The memory of the computer device includes a readable storage medium. The readable storage medium stores computer-readable instructions. The network interface of the computer device is used to communicate with an external terminal through a network connection. When the computer-readable instructions are executed by the processor, a work order review method is implemented. The readable storage medium provided in this embodiment includes a non-volatile readable storage medium and a volatile readable storage medium.

[0094] In one embodiment, a computer device is provided, including a memory, a processor, and computer-readable instructions stored in the memory and executable on the processor, and when the processor executes the computer-readable instructions, the steps of the work order review method described above are implemented. The method includes: determining the work order type of multiple work orders to be reviewed; based on the work order type, determining the priority of each reviewer for each of the work orders to be reviewed; for each of the work orders to be reviewed: identifying the review materials in the work order to be reviewed, and generating an intelligent review result based on the identification result; according to the priority, dispatching each of the work orders to be reviewed and its associated intelligent review results to the corresponding reviewer for work order review.

[0095] In one embodiment, a readable storage medium is provided, the readable storage medium stores computer-readable instructions, and the computer-readable instructions are executed by the processor to implement the steps of the work order review method as described above. A person of ordinary skill in the art can understand that all or part of the processes in the above-mentioned embodiment method can be completed by instructing the relevant hardware through computer-readable instructions, and the computer-readable instructions can be stored in a non-volatile readable storage medium or a volatile readable storage medium. When the computer-readable instructions are executed, they may include the processes of the embodiments of the above-mentioned methods. Among them, any reference to memory, storage, database or other media used in the embodiments provided in this application may include non-volatile and / or volatile memory. Non-volatile memory may include read-only memory (ROM), programmable ROM (PROM), electrically programmable ROM (EPROM), electrically erasable programmable ROM (EEPROM) or flash memory. Volatile memory may include random access memory (RAM) or external cache memory. By way of illustration and not limitation, RAM is available in many forms, such as static RAM (SRAM), dynamic RAM (DRAM), synchronous DRAM (SDRAM), double data rate SDRAM (DDRSDRAM), enhanced SDRAM (ESDRAM), synchronous link (Synchlink) DRAM (SLDRAM), memory bus (Rambus) direct RAM (RDRAM), direct memory bus dynamic RAM (DRDRAM), and memory bus dynamic RAM (RDRAM), etc.

[0096] Those skilled in the art can clearly understand that for the convenience and simplicity of description, only the division of the above-mentioned functional units and modules is used as an example. In actual applications, the above-mentioned functions can be distributed and completed by different functional units and modules as needed, that is, the internal structure of the device can be divided into different functional units or modules to complete all or part of the functions described above.

[0097] The embodiments described above are only used to illustrate the technical solutions of the present invention, rather than to limit the same. Although the present invention has been described in detail with reference to the aforementioned embodiments, those skilled in the art should understand that the technical solutions described in the aforementioned embodiments may still be modified, or some of the technical features may be replaced by equivalents. Such modifications or replacements do not deviate the essence of the corresponding technical solutions from the spirit and scope of the technical solutions of the embodiments of the present invention, and should all be included in the protection scope of the present invention.

Claims

1. A work order review method, characterized in that: include: Determine the work order types of multiple work orders to be reviewed; Based on the work order type, determining the priority of each reviewer for each of the work orders to be reviewed; For each of the work orders to be reviewed: identifying the review materials in the work order to be reviewed, and generating an intelligent review result based on the recognition result; According to the priority, each of the work orders to be reviewed and its associated intelligent review results are distributed to corresponding reviewers for work order review.

2. The work order review method according to claim 1, characterized in that: According to the priority, each of the to-be-reviewed work orders and their associated intelligent review results are dispatched to corresponding reviewers for work order review, including: According to the attribute information of each of the work orders to be reviewed, determining whether there are multiple work orders to be reviewed by the same user; If so, according to the work order types of multiple work orders to be reviewed by the same user, the multiple work orders to be reviewed are aggregated according to the preset work order aggregation rules to obtain an aggregated work order; According to the priority, the aggregated work order and its associated intelligent review results are distributed to corresponding reviewers for work order review.

3. The work order review method according to claim 1, characterized in that: After the work orders to be reviewed and their associated intelligent review results are distributed to corresponding reviewers for review according to the priority, the method further includes: Display the work order to be reviewed and its associated intelligent review results on the work order review interface; In response to the review operation of the reviewer on the work order review interface, outputting the review result corresponding to the work order to be reviewed; Based on the audit result, corresponding audit information is written into the work order to be audited.

4. The work order review method according to claim 1, characterized in that: The identifying of the audit materials in the work order to be audited and generating intelligent audit results according to the identification results include: Performing character recognition on the image in the work order to be reviewed to obtain the recognition result; The field information in the recognition result is verified and audited to obtain the intelligent audit result.

5. The work order review method according to claim 1, characterized in that: Before determining the work order types of the multiple work orders to be reviewed, the method further includes: Different types of work order templates are generated according to different regions and different vehicle models, wherein the work order template is used to generate the work order to be reviewed based on the review materials uploaded by the user.

6. The work order review method according to claim 1, characterized in that: After the work orders to be reviewed and their associated intelligent review results are distributed to corresponding reviewers for review according to the priority, the method further includes: Count the number of work orders reviewed by each reviewer; Displays the number of work orders reviewed by different reviewers every day.

7. The work order review method according to claim 1, characterized in that: According to the priority, each of the to-be-reviewed work orders and their associated intelligent review results are dispatched to corresponding reviewers for work order review, including: Determine the audit working hours and operating authority of each auditor; According to the priority, the review working time and the operation authority, each of the work orders to be reviewed and its associated intelligent review results are distributed to the corresponding reviewers for work order review.

8. A work order review device, characterized in that: include: A first determination module is used to determine the work order type of multiple work orders to be reviewed; A second determination module is used to determine the priority of each reviewer for each of the work orders to be reviewed based on the work order type; An identification module is used for identifying the audit materials in each of the work orders to be reviewed, and generating an intelligent audit result according to the identification result; The review module is used to distribute each of the work orders to be reviewed and its associated intelligent review results to corresponding reviewers for work order review according to the priority.

9. A computer device comprising a memory, a processor, and computer-readable instructions stored in the memory and executed on the processor, characterized in that: When the processor executes the computer-readable instructions, the work order review method according to any one of claims 1 to 7 is implemented.

10. A readable storage medium having computer readable instructions stored thereon, characterized in that: When the computer-readable instructions are executed by a processor, the work order review method as described in any one of claims 1 to 7 is implemented.

Images